Public Storage Self-Storage Units at 2336 Biscayne Blvd, Miami, FL

Katherine Rose and Fred were amazing with the service!

Katherine was great. Very good service

Stayed open past closing time so I could drop off some things in my storage! Very friendly staff and great location.

Rose was very helpful!

Thanks rose. Super fabulous very helpful.

Excelente servicio u atención de Ross tengo dos unidades allá y es grandioso

This place is super clean and convenient. Rose gives amazing customer service and I can always count on her to help me on my account!

Katherine was the best

It was Amazing. The young ladies Katherine andAngie extremely helpful and knowledgeable about all size storage units. They had very positive attitudes. The manager was helpful with walking me through the steps of accessing the app.

Rude property manager, no one to assist you after hours in case of an emergency, even 2 minutes after. They just want to go home and do not care about anything. Don’t leave your expensive belongings here and expect any service.

Katherine and Angie so amazing their service was pretty good

Katherine and Angie were amazing 10/10 deserve a raise.

Katherine and Angie

Had a great experience. Place is very safe and clean. Katherine and Rose were very kind and helpful throughout the entire process. Recommend!

Rose & Katherine are very helpful courteous and professional. They are knowledgeable and gave me all the information I needed regarding renting a storage space. Very confident agents in the office.

Really impressed with the customer service! Rose helped me with the app and figuring out the access situation and was really really nice in general.

Rose thank you for service! Gran servicio!

clean facility, helpful staff (Rose was great).

Katherine great customer service

Katerin the best of the best! Thank you so much!

Katherine and rose amazing customer service!!!

Gracias Rose y Angie para todo. Son unas chicas muy lindas son muy colaboradoras para ayudar a la gente y muy atentas en todo el sentido de la palabra excelentes volvería a este storage

Rose and the gang Kat, Vina and Ashley. They are the Fawkn best..

Katherine the bestttt helped me and explained everything so well hire more people like her ‼️🤙🏾

I went today not knowing what sizes I would be needing to store my studio apartment and the staff there was a big help in guiding me, Ashely D was great she showed me 2 units that could possibly work out for me I am happy with the help I received

I went to look at 2 units and Ashley Davis was excellent and kind, she was descriptive and even offered options, I look forward to storing with Public Storage

the staff was amazing and the property is nice kept clean Ashley D was a big help

Excellent service. Knowledgeable representatives. Kind and patient team Angie, Ashley, and Katherine. Awesome. You need to hire more superstars like them. They deserve a promotion.

Katherine, rose and angie give us great customer service thank you.

Amazing service and help from the lovely Rose and Angie. Both very knowledgeable and great advisors.

Rose is the best go find her she eill help the most

Rose was great helpful! Thanks Rose

Rose and Angie, gave us excellent service. Thank you both😍

Rose has great customer service and is very helpful. This is my second experience here and I highly, socially if Rose the training manager is on the premises.

I am shopping around for a storage unit in the neighborhood and checking several options. Katherine at Public Storage was very helpful, polite and friendly. I very much appreciate her time and courtesy of showing the unit and breaking down the cost for me. It is a nice facility with clean interior and convenient parking which is rare in this area.

Katherine was very helpful in getting my unit placed

Rose and Katherine were amazing!! Really appreciate all their assistance

Ashley is phenomenal and a keeper. She gave us a tour of 2 units and was very pleasant, accommodating, and the epitome of customer service.

Rose was terrific!!

Awesome!!!

Ashley and Rose, thank you so much for the wonderful customer service. Really helpful with my check in and moving process!!

The best administration ever!

Excelente servicio de Katherine. She is awesome

Katherine was so sweet and lovely helping me figure out my app , explained things so well.

Katherine is amazing ,she’s sweet and amazing costumer service provider .

Katherine was great do deal with. Nice and polite.

Rose and Katherine have great customer service! Helped me and my friends find storage we needed at a good price

Rose is the best. Did not have any issues, but another customer did and she was very helpful, providing options to regain the customer. It seems like the staff genuinely wants to help if they can, and that's all you can ask for.

Thank you Rose and Ashley for great customer service!!

Good morning dear candidate Iam very appreciate with good customer service you given to me Specially Catherine. And the most importantly I love the atención and the energy ‘ In my part I would like be a one beautiful team in public storage make give best of me make customer feel comfortable and happy with service I will gonna offer Best regards :Angie

Katherin and Alejandra super professional, profoundly detailed. They are a great representation of customer service five stars hands-down.

Thank you for all your help Rose. Great customer service, quick and easy.

I have a storage place here I am very happy with the service of the staff thank you to all

I suggest this place Rose and her staff are always helpful and kind i would never change place , i have been here for such a long time the are the best costumer service i haver had experience with i would like to thanks all of them fir the wander full work they do Massimiliano

Thanks for the amazing hospitality Rose.

Great storage facilities at this Seft Storage building.Would recommend!!

Rose and Ashely were able to help me in getting everything done at this location

Rose & Ashley super helpful. Helped me get a bigger unit

Ashely was awesome in helping me work out an issues! Thanks Ash

Rose and Ashley are the best. Helped us with everything. Thanks ladies

Rose is the best Ashley is really intelligent… I love this service ..!

Rose and Ashley was súper, very professional and cordial, her service is a 100 you guys are lucky to have an especial agent like her congratulations on her. I want them to move to Orlando with me.

Fantastic service, easy in and out moving.

Rosie is a stitch lover and she is a wonderful person to deal with.

Thank you Rose and Ashley great customer service. Very friendly and funny! The vibe is here. Energetic Ladies in the office.

Rose and Ashley are amazing. Their customer service is top notch. The price is a little on the high side.

Rose and Ashley were the best! Great service! Will come back!

Recibí un excelente servicio de Rose quien no habla muy bien español pero hizo todo lo posible para entendernos. Fue muy respetuosa y paciente conmigo y hizo el proceso muy fácil. Adicional, me dio recomendaciones para que mis pertenencias se conserven mejor Muchas gracias Rose 🌹

Katherine so amazing the besttt

Katherine was great. Very helpful

Katherine was so amazing. She helped me get access to my unit quickly and guided us through the process.

Definitely recommend this storage location! Katherine was super helpful, she explained absolutely everything and gave an extremely detailed tour. Service was impecable and the place itself was super clean and safe.

Katherine and Rose were absolutely amazing in helping me set up my unit and giving me all the necessary information needed to start my moving process! So grateful for their help!!

Rose helped us a lot with getting a unit to fit our needs and helped us get a good rate. I highly recommend this location.

Rose was very helpful and assisted us in getting a better deal. Highly recommend this location because of her!

Love this place. Rose and Kat always helpful. Place is always clean and cold. Price is on the high side due to location but cant complain.

Rose gracias para todo. Bien servicio

Katherine and Rose las mejores

Katherine helped me out completely. And she was very kind at every moment. Thanks!!

Rose, thank you for your sopport to have a smooth and quick move in.

Hi Rose, we love your enthusiasm and thank you for the great customer service!

great service and very clean , the staff is extremely helpful

Katherine and rose and layne son muy amables y hacen del servicio muy efectivo, con simpatía siempre!

Rose was very helpful

Katherine and Layne were super helpful. They are very knowledgeable and kind.

Rose Was Amazing and helped me make my entire experience fast and easy thank youuu sooo much !!!!

Best customer service in Miami rose was the best rep ever and Ashley

Katherine rose Ashley they were more than helpful during a difficult elevator outage,went above & beyond what you normally expect these days

All 3 elevators were down! We manage to unload and store With the help of Rose! Great help!

Gracia Rose par todo! Bien servicio!

Been here for 10 years, Rose has always gone above and beyond to help us with everything Thanks Rose

Rose was very helpful and made loading and unloading furniture!

Rose and Ashley were great! Very helpful

The bestttt Katherine , Ashley , rose 🙌🏽

Katherine ,Ashley, Rose helped me tremendously today so kind and patient

Katherine and Ashley were so helpful and patient

Katherine and Ashley stunning customer service 🤩🤩

Rose and Katherine are the best, they are super helpful

I did not use their storage services, but I went in to inquire about a hit-and-run incident I was involved in and their cameras caught footage of. The customer service was incredible. Katherine and Rose have futures in legal affairs or private investigation as a backup plan.

Rose and Layne are the two best and nicest employees I’ve ever met at any public storage facility across the country and I’ve been to about 2 dozen.

Affordable public storage in area

Katherine and ashley were amazing ! Great costumer service

Kat Rose Layne , are absolutely AMAZING

The people at the front desk were very helpful when I asked questions about my car being towed near their location. Katherine , rose, and Layne were the most helpful.

Rose is awesome. great customer service. Very Helpful and friendly. thanks to the ladies in the office. Rose and Kat are the best.

Katherine was extremely helpful while guiding me through the tour of different storage units! She gave her expertise advice while also informing me of all the information that comes along with a unit. Thank you Katherine!

Katherine and rose were soo amazing!!! Great customer service , always neat and very attentive.

Very excellent assistance by Rose that helped me during the holiday 4 July , she saved my day )) Thanks Rose

Rose, Ashely and Alejandra great service, awesome ladies! Thanks for your help🫠

Katherine & Rose were pleasnt,professional and patient.

Rose , Alejandra, Kat I just wanted to complement your professional staff today I went in for a couple quick questions and they serve me in a very professional complete manner. Thank you very much for your professional

Rose took good care of with Alejandra you should have more people like them

Great service from Katherine Rose are awesome Wow

Katherine and Ashley were awesome .. helped me set up my unit and close the deal within no time .. professional and fast

After visiting the store today, my first encounter was very clean and safe. The person who assisted me with my new unit, Katherine, was absolutely amazing. Thank you very much for all your help. You are a top star employee.

I had an outstanding experience at Public Storage today. Katherine and Ashley were incredibly professional and helpful throughout the entire process. Their exceptional service made everything smooth and stress-free. They answered all my questions with patience and ensured I had everything I needed. I highly recommend choosing this location for your storage needs. Thank you, Katherine and Ashley, for your top-notch service!

Ashley and Katherine amazing customer service 🤙

Katherine and Ashley the best!!!!!

Katherine and rose so helpful couldnt have asked for better employees to assist me during this stressful process

Rose has been very helpful with all our questions. She is knowledgeable and professional. She represents public storage in an exceptional manner.

Djoulie & rose wonderful thanks for the help

Ashley and Katherine were wonderful and very helpful! Thanks for the information

Good service Katherine and Ashley were very attentive and helpful when closing the rental space out

Amazing service, Katherine and julie nice and very helpful!

Djoulie and Katherine excellent service 👌!!!

Katherine & Djoulie were super helpful and patient! Great service

Rose was great! She helped us with closing agreement and setting up. She was very friendly and helpful. Rose is a great professional that deserves raise

Great service!! Rose is the best <3

Great service, Djoulie was awesome

Djoulie and Katherine: So helpful and informative.!!

Rose and Djoulie were amazing and super helpful! Really appreciated their customer service. The facilities are very clean and well kept.

Katherine was an amazing help, she helped me bob and weave all the stress that I was dealing with when it came to moving. She was very personable and approachable. thank you Katherine, you're the best!!!!

Katherine was the best!!!

Best move in experience everrrr rose is the besttttt

Rose and Djoulie were very helpful. Pleasure working with them !!

Awesome customer service the best in Miami , everyone should be like Rose

Rose was very helpful during my time here. Knowledgeable and thorough and always kind!

Katherine and Ashley amazing Amazing customer service!!!

Rose, Robert, Katherine, Djoulie were great and some helpful. Great place.

Their service was excellent and quick, thank you Djoulie, Rose , Kat and Robert.

amazing service : Katherine & Rose!

Rose , Katherine, Robert, dj such amazing customer service

We received a very excellent service. Rose and the team are very professional and careful. The place is very well located.

We were very well attended by Rose. She is excellent and the place is very good We recommend

Good service Djoulie, Robert, Kat and Rose!

I want to be very clear with my words. Rose, Katherine, Robert, & Djoulie were absolutely phenomenal. So help me god with my right hand on a stack of Nicki Minaj records. Very helpful to me figuring life out in a new place. If I could rate them 6 stars out of 5 (which definitely should be an option) I would. A good bunch. Moving is not easy, combined with moving off of 2 hours of sleep? Remember the first time you learned calculus? Yea… kinda like that. They made my experience a great way to continue my day. Robert even held the door open for me as I was typing this on the way out… it’s the yittle tings! They can’t turn off the customer service if they tried! Its giving lifestyle is we’re being honest. Imagine Jake from State Farm but like.. a team of him. A starting 5 of service. Their kindness is like my gratitude for their kindness-it runs deep.

Rose / so helpful and deserves a raise!! 5 Stars!!!!

Rose is THE BEST!!! Amazing customer service and Great attitude :) They don’t make them like her anymore!! A true Gem 💎

Katherine was professional and informative.

Rose and her crew were professional, courteous and most importantly, Funny!

Katherine is amazing. She was extremely helpful and pleasant.

Katherine is an awesome professional, explained everything to us and easily convinced us to buy. She made sure that we understand the pricing structure and the insurance. Katherine is one of those shining star employees that every company should have.

Rose is super helpful and organized. Great service!

Wonderful service Katherine! Very informative and helpful.

Rose has great customer service. Very friendly.

Thanks for the great service. Ashley and Rose

The customer service that is provided by them is excellent. They helped me with everything since the moment I got to the location. Ashley and Kat services are incredibly good.

Amazing customer service!!

Rose and Katherine were fantastic! They were knowledgeable, friendly, and made the whole process smooth. Highly recommend!

Excellent friendly customer service! Rose is the best!

Rose and Katherine help me today. Great customer service. Ashley and Rose was very helpful yesterday too.

Great service fixed debit card payment problem

I've had a storage here for a couple years and service has always been exceptional! Rose and Ashley are the best!!!

Katherine was the best!

The ladies at the front desks, Katherine and Ashley were amazing. They made this process a breeze. I will definitely recommend their services to everyone . Amazing!

Rose and Katherine were amazing! They helped me during a stressful situation and made the process enjoyable. Grateful for them, they made my day ❤️

I appreciate the help, Rose was so kind and helped and professional for me. The environment is clean and pacefull. I feel like I can leave my furniture here with confidence. I strongly recommended this Storage

amazing space with the amazing Rose

Rose and Katherine were so helpful every question and concern I had they are amazing !!

I wanted to thank you Rose and Katherine for the kindness and patience . Great team! Thank you guys for make this easy for us!

Rose is professional and polite and took care of answering all my questions and concerns and she made me feel at home!

Absolutely wonderful customer service provided here, both Rose and Ashley are incredibly patient and exceptionally resourceful.

Katherine was very friendly and willing to help

Kathrine, Ashley and Rose are the best! So kind! Great customer service :)

KATHERINE -ASHLEY-ROSE They were amazing, team I Just came from NY , and they help us a lot . They make everything easy for us. If any one need storage unit contact with this tem

Excellente servicio. Gracias Rose, Kat and Ashley

Ashley is the best person ever. She is so nice and very helpful. 10/10

I moved to Miami from New York City for a job and needed to find a storage space near my apartment. The Public Storage Midtown location was perfect for me. When I walked in, Katherine and Ashley greeted me with friendly service and were very helpful in answering my questions. They even provided me with information on how to save money if I didn't have a lot of boxes to store. I want to thank the Public Storage team members, Ashley and Katherine, for their assistance. Thank you, Sami

Rise is the most awesome personality and professionalism. I aM very glad I picked up this location!

Amazing team and customer service. Very professional and was able to resolve my issue on the spot. Good job Katherine and Rose

This place is clean and well managed. The manager Rose is on point with this place. She has great customer service.

Rose, and Katherine been very helpful on every situation and managing our storage for many years

Amazing customer service from vina ,katherine,rose,and ashley!! Left satisfied

Everyone is wonderful, and so helpful.

Rose viña and Katherine nice Atencion 100% recommend

Great helpful staff that was accommodating for any issues or questions I had with my move.

Vina, Katherine,rose,Ashley displayed amazing customer service.

Katherine, Rose, and Vina were extremely helpful and went out of their way to make sure I got help locating what I needed! Highly recommend!

Great service. Rose, Vina and Katherine is providing amazing customer service! Great job! Thanks!

Rose es muy servicial, atenta y muy amable.

Thanks to Rose for her attention👏🏻👏🏻👏🏻

I would like to add a special thanks to Rose and her staff for helping me out and they are very professional and organized and always in the office to help.

Good service and fast! Rose Nuah Kat

Rose, Katherine,Vina, Ashley

Katherine , rose vina & Noah were very helpful! I had trouble getting into my unit and they immediately connected me with a locksmith and got him there right away so I could make my move in time.

Rose and the gang ashley, vina, Kat, and noah they are good people and always help you ....Excellent Service

Excellent customer service. Someone is always available at the office. I rent at a different location but I always come here to pay my bill. Thank you Rose. I would definitely recommend this location to anyone needing storage.

Rose, Vina and Ashley are amazing with their service! Pleasant, helpful, professional and on point. Thank you, Ladies for the wonderful service! Can see why this location has a bunch of awards at the desk - good work!

Rose and Ashley are so kínd, they have a really good Customer service…They are friendly and very willing to help their clients.

Thank you Rose for your great customer service. Very friendly quick and efficient. She knows her job. Ask her anything. She has the answer!!!!!!!!!

Rose and the Team was amazing

Rose, Noah, Ashley, Henrique the crew was simply amazing great place

Amazing service! Were able to accommodate me last minute. Shout out to Rose, Noah and Ashley for the great customer service!!

The staff is the absolute BEST! THANK YOU SO MUCH ROSE❤️❤️❤️

Rose the manager is amazing she is incredibly helpful in helping me open my storage unit! Made a stressful thing go easy for me! Thank you. Highly recommended

Vine sin saber nada de almacenes y las personas acá me ayudaron y me enseñaron para poder abrir mi unidad, gracias rose y enrique !

Great facility, excellent customer service. Rose was very helpful!!

Rose and Ashley was wonderful! Great job ladies

Amazing staff

Ashley was so helpful

Rose and Ashley we're very helpful and polite. Also it was another gentleman behind the desk but I didn't know his name.

I would suggest a different place to store your belongings. I chose this location because I am frequently flying out of Miami. Before my flight today I was informed that I will not have access to my unit or belongings and that it’s out of their control. Forcing me to purchase new items instead of having access to items I already own. If you like having your time and money wasted then this is the location for you

My experience at public storage was awesome the staff Rose and Ashley was very helpful

Rose and Ashley was great! a wonderful duo! I recommend this public storage any day! Thanks Roshaley!

Rose and Ashley awesome ladies

The staff in this place is excellent, great customer service and knowledgeable. I was helped by Ashley, Rose and Rique. They should have staff like this in all other Public Storage locations. Congratulations on hiring this people.

Great place. Rose is the best!

This place runs like a well oiled machine. Happy to do business here. Rose always give the best assistance.

Rose rose rose is the best employee this company has!!!!

Great clean atmosphere and perfect temperature. Rose was great attending our needs.

Rose is the best!

Thank you, Rose, for everything you have been super helpful!

I know Rose from few years right now and she help me in many ways, she always find out a solution for any of my problems from accounting to manage my storages. I suggest her to solve problems

Staff at Public Storage was very helpful ! Thank you

5 STARS TO THE CREW , SHOUTOUT SHAYLA AND ASHLEY FOR THEIR AMAZING SERVICE AND GUIDANCE. THEY EVEN ASSISTED US WITH A LOCKSMITH. THANKS FOR YOUR PATIENCE AND SUPPORT THEY NEED A RAISE THANKS SO MUCH WILL DEFINITELY BE RECOMMENDING THIS STORAGE TO MY FRIENDS AND FAMILY.

Ashley was extremely knowledgeable, polite and helpful !

Ashley is amazing and the most helpful!

Excellent service et accueil chaleureux donnés par Rose, Shayla et Desmonica. Je vous recommande cet endroit

Great people. Great service. Rose and Desmonica were Great

The service was awesome! Rose and the whole team were super nice!

This public storage location is hands down the best - they’re always so friendly and helpful. Lots of parking space even for downtown when it’s usually hard to find!! Clean, well maintained, fair prices ROSE, Shayla, Desmonica, Ashley - the angels that helped me out today were awesome :) thank you

Rose + Shayla + Ashley are the best! Thank you!

Very secure facility with a very friendly staff. Great place to store your things.

Excellent customer service

This place is great thanks to Rose, Ashley, Desi. I’ll see them in 3 months.

Rose, Ashley, Desierto & Shayla para felicitarlos por el excelente servicio que atención de estas 3 chicas muy amables ..

Ross, desy and Ashley excellent service and good persons Excelente servicio, muy atentas

This is a very well run facility Zaily and the front desk staff were very friendly helpful and knowledgeable Also, have to mention Ashley and Rose The entire staff is very helpful and attentive

This location provides safe, secure, and clean storage units, and the staff is courteous, friendly, and very professional. Rose and Ashley put a lot of care into our needs and were helpful and accommodating, kind, and professional. They were able to help us with no issues and their wonderful service made the experience much easier for us!

Ashley, Rose & Desmonica excellent service

Public storage is always so helpful. We love it here.

Rose was diligent and wonderful! Really helped me out!

Everyone was nice and answered all questions and made the process very smooth! Tee was excellent and walked me through a great tour and all available options! She was very personable as well! Highly recommend

I dealt with Rose and Coco who were super helpful.They took me step by step thru the process.Coco showed me the access pads and was very professional.Very pleased

Amazing staff and incredibly organized business. Very clean all the time. Thank yo Rose for always being such a big help.

Ashley and rose, super nice and helpful

Rose, Coco, Ashley and Tee are amazing! They treated me like family! Thank you for everything!!

Rose, Coco, Ashley and Tee were all extremely helpful when my mother had a lockout from her unit. They were able to help us get into the unit by referring us to a locksmith. The time is security conscious while also being very polite and professional. I recommend this location to anyone who wants to ensure they get both top notch security and great customer service!

Rose has been amazing!!! Greeted us with a smile and all the help we needed. the storage is very high tech, clean and friendly. Thank you for seamless experience

Great experience, Rose and Ashley were so nice and always able to help me from the beginning, great team !

Rose, Coco, Ashley were the most helpful, professional and accommodating team. Everything very seamless and easy to access. Highly recommend!!

Good experience. Rose and Ashley made everything very easy. Highly recommended

Rose and Ashley are a pleasure to interact with. They treat customers respectfully and professionally, which in miami is not the norm. The facility is clean, and Rose and Ashley were very appreciative of our loyalty.

Great customer service at this location. Rose and Ashley are awesome and were super helpfu . I highly recommend this location.

Thank you Rose & Ashley! Easy process

I truly enjoyed the public storage Rose and Ashaly truly went above and beyond with their service I truly appreciate must visit

Ashley and rose was lit I appreciate them !

Wonderful staff great help Rose was amazing 🤩

Rique Rose and Ashley exemplify the pinnacle of integrity and dedication. Last night as this location was closing, I forgetfully left my purse, containing items of considerable value, somewhere near my storage and was unable to located it. I was distraught and panicked. These staff members displayed extraordinary commitment by extending their work hours to meticulously review surveillance footage and assisted me in finding my bag. This incident is a testament to the safety and security inherent to this Public Storage location. I am still in shock and feel deep gratitude for their help.

Amazing customer service at this location.Three individuals, Ashley Rose and Rique were super helpful with all of my questions and concerns yesterday.

Excelent service - thank you Rosa and Netta!!!

Rose and Yasmeen are doing a great job selling spaces at this storage!!! Thanks for the help…

Yasmeen and Rose were awesome…excellent customer service.

Let’s talk about experiences. Today was absolutely the best customer service. The time to listen with comprehension and concern was just phenomenal. I truly recommend this location. Ms Rose is the BEST. Her since of humor is delightful and encouraging to continue business. Ashley has the best smile along with her assistance. I’m quite sure Miss Netta is going to enjoy working here as the new comer .

Ms.Rose is the BEST !!!!!!!!!!

Rose is the best. Her customer service is superb. I am at this location because of her. She is so sweet, understanding, patient, empathetic, and cares about me as a customer. She treats all customers so well. If you need help ask for Rose and use this storage location. Thank you!

Rose and Cassie great service. The best in the area. Positive attitudes and very friendly and helpful. Thank you ladies.

Rose and Cassie are the best. Best place to store

Rose is amazing. We are very happy that we found this Public Storage Biscayne / Miami. Thanks

Cassandra and Rose are very professional and helpful

Enrique was very helpful

Quick and easy in and out, friendly staff and clean overall entertainment.

I am writing to express my deep dissatisfaction and concern regarding an issue I have been experiencing with my storage unit at your facility. I have discovered that white dust continuously falls on my furniture, causing damage and posing a significant inconvenience. I was told it is condensation from the AC unit, but they do not know for sure.I expected a prompt and satisfactory resolution to this matter. I have spoken to the front offcice several times and provided pictures. I was promised a work order that they will have someone in to clean and the regional manager declined the work order and offered for me to move out which cannot due to surgery and I am not paying for movers for something they are at fault. Thr 2nd was to claim insurance. I am not doing that to get pennies for all the stuff i work hard for. All I am asking for some one to clean the ceiling so the white dust stop falling on my things. They are making hard for nothing! After writing this post last week, they have decided to increase the rent by$34.00. Help make sense of this unit has issues n your increasing the rent rather than cleaning the ceiling to forcing me to move out and rent it to another customer and without taking care of the problem.

Management is unresponsive to complaints. The AC on the second floor was broken for many months causing mildew to grow my belongings. They also had a roach infestation. I was disgusted to find these insects crawling on my belongings. I can not in good conscience recommend this location to anyone.

Great service from Alex lots of help would for sure recommend to a friend

Excellent service from Alex and the team. The space is clean and has easy access for load and unloading.

Alex is the Best!! Made storage space finding a pleasure - great customer service

Andres, what a guy !!! He is the best !!!!

Thank you Rose & Ashley!! Great customer services!!

Ashley was an amazing agent ..most friendly helpful Customer service This location is very clean new and safe

The employees here are GREAT! 5 STARS HAND DOWN!

Very good customer service Rose and Andres

Nice, attentive, professional staff. Good location. Super clean space and very accessible

Thanks for your help Rique

I was helped by Kinney who was very nice, helpfull and efficient.

This staff is incredible, I got the best service and a great attention from all these super kind girls, Thank you Rose and everyone for make me feel welcome, I really appreciate the time and service, this storage is 100% recommended

Really great experience with Rose and Ashley, they truly went above and beyond with my moving in and out of the storage unit. They were very kind and helpful.

Rose and Ashley were excellent, top notch. They were very professional, knowledgeable and competent! Couldn’t ask for anything better.

Ashley is very professional. Nice and patient with me. She helped me with my payment. She is very kind. Rose also. They both are amazing the vibe in the store is welcoming.

Rose and Ashley have been wonderful. Made my experience very pleasant and professional.

Ashley was awesome

Our service professional, rose, was awesome. Great attitude and very knowledgeable. Fantastic.

Good attention. Rose is the best. Very responsible and efficient.

Excellent location, clean and conditioning great services specially from Rose and Ashley keep up with the good work

Great service from Rose and ashley!! They are the best!! 😍😘

Buena atención

I believe I held service here for almost a year, and it was a great experience 👍🏽for being a first timer, I actually didn't feel like one with the service that I received from employees there... keep up the good work. Oh and I love the manager there (Rose). She's the best!!💜😊 She's about her business!

I want to give a big thank you to Rose for helping me make such a huge decision with moving all of my belongings from NYC to Miami FL. She made the process quick and painless. Explained everything with such great detail and transparency. Your service was greatly appreciated.

I’m so grateful with the team, in special Rose, she is a angel with a pretty heart, thank you for the amazing service and happy vibes

Rose is the best in the world until the End . I am suggesting everyone that needs a storage to come see Rose ..

I’m very happy with the service here at this place. Rose is very helpful.

Rose and Ashley are so Customer service oriented. They are empathetic and helped me trough Payment process, app settings, moving matters in a kind and professional way. I have multiple units in different locations and this one is the best thanks to Rose & Ashley

I had a wonderful and easy experience with Rose and Ashley. They were very helpful and clear with everything. I highly suggest this location . Great customer service!! Don’t forget the coffee girls!!! :)

Overall an excellent customer service experience! Rique was very knowledgeable and assisted me in a timely and precise manner.

It's great and the customer service is 10/10 Rose, Enrique y vaushay they were very kind, they helped me with the whole process!

Terrific service. Speedily, friendly and knowledgable

I came here for the first time Mrs Rose, Ashley, Rique are very nice with me I really like this place I feel welcome at the door. They are very professional. They are good workers. I hope they stay like that.

Everyone was so nice and welcoming with helping me transition. The way they’ve handled me and my family with everything really made me feel I was in safe hands. Thanks again Dominique w

Very Friendly. And helpful, interactive staff.

Ashely and Rose were super helpful and very profesional!!!

Best customer service!!

Vaushay and Rose were quite helpful and having access to this storage is a lifesaver To us💫👏

I’ve been rented for 3 years in Edgewater the personal is great specially Rose she’s super nice and helpful I’m glad I find the right storage for my needs

Alex & Ashley really help me out. I had reservations & had to get another unit, that is bigger. Awesome.

Amazing service from Roshell and Rose! Very Friendly and very very helpful! They took the time to explain everything to me, step by step and even helped me with the app!!! I was not sure what to do or how much space I needed and left with no questions at all! They were great!

Thank you to Rose & Ashley who somehow made storage fun and easy

The people there helped us a lot. Specially Rose and Ashley. They were very kind solving all our doubts and answering all the questions. Nice to have them here.

Muy buena la atención y asistencia de Rose y Ashley en todo el trámite de rentar un espacio. Gracias

Roshell was very polite and very helpful through my experience. I was very great full for all her help and being able to answer all my questions.

The service here is top notch. I was having trouble making payment over the phone with the automated system and Rose walked me through closing out my storage and making final payment with charm and grace.

Place is amazing! Rose and Chanel are delightful and super helpful! Use them for all your storage needs!

WOW!! I cannot say enough good things about the staff over at PS on biscayne! I needed a place to store my belongings while moving and Ashley was soooo helpful! I had a mini panic attack about not being able to fit all of my belongings but she spent time going over everything with me and assured me it will fit and of course IT DID! She greeted me upon move in and helped me with a bit of directions! The staff over at PS are truly pleasant to work with and made my moving process that much easier!! If I ever need storage again I will surely be coming back here. My things were exactly as I left them and the unit was very clean/temp control! I also love how easy it is to access the gates via my phone!! Thanks again Ashley for all your help!!

Rose was amazing! Ask for Rose

Friendly staff. Rose Ashley and Chanel.

Rose! 👏👏👏 great service

Rose was excellent helping me with the sign in Thanks to Rose with her excellent customer service

Update 4.2.23 Spoke to Rose who was helpful and managed to get our rate reduced for 6mths but we can expect the contract to go up after that and annually. Time to look for another storage facility. No resolution on the cursing customer service calls either.... EDGEWATER LOCATION ...Worst experience, spoke to someone about why our 10x10 was increased to 350 per month vs market rate of 220. I was told they could reduce the rent for 3 mths only. This happened last year also. I declined then immediately got 2 calls after with someone cursing and hanging up. I now fear for my property and personal information. We will need to move out.....don't trust this place.

Hello I am writing this review because the person who attended to me Ashley was super helpful took the time to explain every step of the process and also helped me with the gate access there should be more employees like her Thank You

I can never reach anyone directly at this facility, no matter the time or day I call no one never picks up also when I call customer service they all have the most nastiest attitudes it’s extremely frustrating because I’m a customer who spend my money on such a terrible business with terrible service

Rose is the best. She is bright and extremely knowledgeable. Thank you for all your help. Lary & Amy

Jannette,Tina,Osiris they are awesome team and very helpful!

Rose, great customer service ,

Rose was amazing, her customerbservice was stellar and enjoyed my time at Public Storage

Rose & Ashley were very nice and soooooo helpful to everything i needed founded everything quick and fast and theyre customer sevice skill are incredible 5⭐️ smile patrol

I have been using this location for several years. The staff is friendly and very professional. I can’t say enough good things about the manager, Rose, who has been more than helpful anytime I have had a problem or needed help! I recommend this location highly!!

Rose es muy atenta y siempre está dispuesta a solucionar cualquier inconveniente, lo principal te recibe con una sonrisa. Muchas gracias!

Great customer service … rose was amazing

So happy with the service thanks to Liza and Rose for the good service. I was super happy to be served by them. Super nice staff team.

Great facility that is easy to access. Rose (manager) takes care of the community.

Great customer service. Rose was really helpful with a recent billing issue. Really appreciated her help.

Very nice ladies at the front desk, ( jannette and Ashley) were very nice, courteous, fun and so much helpful. A pleasure to do business with. Thank you very much. AAAA++++

Aye this Public Storage was nothing short of official🌟. The staff, led by the competent & cool manager Rosa 🙋‍♀️, were professional, courteous, and attentive to my million questions. The beautiful girl from 🇵🇷 at the front desk provided an extra touch of warmth and hospitality, further enhancing my experience. The facility stays clean and kept 🧹. The use of app operated doors made accessing my storage unit a breeze cause i hate touching buttons. I like when a company exceededs my expectations in every way. I would highly recommend them to anyone seeking a storage solution in the edgewater area. This place has good service, well-maintained facilities, and a welcoming environment 🙌.

Ashley and Jannette are the best!! Thank you for your help!

Amazing service from the trio at this location Rose, Ashley,Janette all three would go above and beyond assisting you with your storage and they wouldn’t treat you like another number for the company revenue. Very happy all around even after price went up still reasonable enough. Is all about the service you would get that’s worth it.

Rose is very friendly awesome customer service.

Rose was the absolute best!!! My first time doing storage and she made the process very easy!

Awesome service from Rose. Very helpful and knowledgable.

Rose - thank you amazing service.

Rose is an exceptional customer service rep! She was very helpful in helping me sign up with the storage!

Rose, Janette and Ashley me dieron el mejor servicio. Recomiendo a todos a usar este Public Storage location. Estas chicas son espectaculares

Rose and Chanel were very helpful and fun to talk to. I appreciate your help and the recommendations in the area since I was new to the area.

Rose increíble persona me ayudo con todo me sentí muy seguro y lo más importante una buena actitud a la hora de atender ❤️🙌🏻

I had a great experience with Rose. She help me to download the Storage App for for a ease access. Thank you so much to have people like her.

Great service here at this location!! Fast service! Quick and helpful staff. Thanks To Rose and Ashley

Rose and Ashley saved our day!! The best, and cleanest, location with exceptional customer support, resolution of issues, and accessibility via the app after hours.

Rose is awesome, very helpful, polite and professional. Definitely an asset to this business. On another note fees keep going up, rough in these harsh economic times.

Rose was so sweet and very professional she went above and beyond to help me as a customer ! You should know that your company should be very lucky to have such a employee represent your brand !

Excellent and efficient service, the place is clean and the incredible staff are always willing to help and very friendly. I would use that storage again without a doubt. Ask for Ashelly, she will help you with everything. 100 points.

Awesome ladies Ashley and Rose. Ask for them.

Ashley and Rose are awesome. Great customer service. They have a fun spirit. Lively ladies.

Rose & Ashley were amazingly helpful during the rental. Thank you!!!

Rose and Ashley were so helpful it made the moving process super easy. If you need storage trust me this is the place to rent.

I do not recommend this place to anyone, the staff that works the main Manager ROSE. She is a person, if you can call her a person with a great arrogance and a horrible attitude. When you rent in that place, the first thing she asks to be given credit in The Review just to accumulate points That to showing The she is doing an excellent job which he is not I was a client for only 3 months. They receive you with Attitude And when you leave they don't even say Hello. HORRIBLE MANAGEMENT ROSA,ANDRE,ASHLEY.

Rose, was very, very helpful. She was a pleasure to work with. The best!

Rose did a great job of checking up on what we needed. She is lovely, helpful and efficient.

Rose took care of us. Prompt, cordial and very helpful.

Remarkable experience extremely friendly staff Ashley was extremely helpful show me several units it was a pleasure very clean they took their time with me explained everything and great place

Rose was so great with the move in and out process! So friendly and professional! Thank you so much Rose!

Rose is the east great customer service Thank you

The staff was beyond exceptional at this storage facility. Tasha & Rose are exemplary employees who went above and beyond. I highly recommend this location to anyone needing safe and secure storage options

Rosé thanks for your professional job

Latasha Y Rose buen servicio gracias Para todo.

Rosa and tashia Very good job and professional. Tks.

They keep increasing the price every few months, we went from $500 in 2021 to more than $1000 now! One of our storage got open and they just sent us an email saying we had to put a new lock because our was “missing” , no explanation. On top of that the customer service is terrible, we’re still waiting for a reply to a request sent by email weeks ago. Do yourselves a favor and look somewhere else…

A great experience with Chanel. Patiently explaining the rental. Easy to work with.

Rented a space today and Chanel was great helping us get organized with everything. Public storage is lucky to have her working there.

Amazing staff always helpful

The best place for storage 👌🏻 Gracia Rose Para Todu.

Rose and Chanel is the best customer service rep. She made me feel right at home and was very helpful to help me with all my storage needs. Very happy to have walked to this public storage building. 5 Stars for service

My things are spoiled because of the wrong climate. They send me to the insurance company (Sedgwick Claims Management Services, Inc), but and they shirk responsibility and I did not conclude a contract with them. They also raised the price from $250 to $320 without my consent and I had to pay!

Róse is the best.

Layne & Ashley. These ladies are very professional in their area of hospitality and they go out of their way to help customers. They were very helpful and kind.

Layne was knowledgeable quick and efficient. Was in and out and had a pleasurable experience.

Beautiful place, awesome customer service and nice tour by Layne she was amazing!!!

layn from the front desk was so nice and very talkative, it’s very recommended

Mrs Rose is very Awesome

Customer Service in this location is More than FIve Stars! Rose was on top of my request! She is amazing great leadership skills! Thank you Rose!

Great service!

Paul is the manager i ever seen

Wonderful attendace, perfect service very supportive and explanatory. Thank you

Today I went to this storage location to reserve a Storage and I was amazed from the service I got from the 3 Ladies that were working there today - The manager Rose, Danisha and chikita (sorry if I misspelled any manes) . They were all smiles, so polite and helpful and I felt like home. You girls rock!!!

Tatiana And Rose were very great with my service and very very Experienced and detailed from being to end..🤩🤩🤩

What can I say.... Danesha and Chiquita were professional, helpful, patient and made my day with there kindness !

Rose has a great service! 100% recommended

Rose was particularly helpful today. She helped us download the app and it is wonderful!

This is an excellent facility that is run efficiently and with wonderful staff. Rose, the manager has been extremely professional, helpful and patient as I’ve been planning my move from the West Coast. She continued to follow up and support us through the moving process. Danesha who helped us as we arrived at the facility the first time, was knowledgeable and also patiently assisting us as we needed to change or modify our reservation a few times due to a change in our requirements. The entire staff and I believe including Chiquita are extremely engaging and friendly . They were the bright spot in a very challenging move.

This is an extremely well run faculty with very friendly and engaging staff . Rose, who is the manager was so helpful as I was organizing my move from the West Coast and with the challenges I had been facing requiring a lot of flexibility and understanding. Danesha helped me process and check in and made it all easy with a great attitude and smile . I had to change my space more than once as we were figuring out my actual need and she managed this seamlessly. I can only thank them for the great experience during the hassle of moving