Public Storage Self-Storage Units at 9815 32nd Ave Ct S, Tacoma, WA

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6
Address
9815 32nd Ave Ct S
Tacoma,
WA
98499
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Rent and pay for your space online – today.
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Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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3'x4'Online only price$ 44/moSmall 3'x4'- Inside unit
- 1st Floor
$ 44/mo $58Best Price Label -
5'x5'Online only price$ 50/moSmall 5'x5'- Inside unit
- 1st Floor
$ 50/mo $67Best Price Label -
5'x8'Online only price$ 66/moSmall 5'x8'- Inside unit
- 1st Floor
$ 66/mo $88Best Price Label -
5'x10'Online only price$ 67/moSmall 5'x10'- Outside unit
- Drive-up access
$ 67/mo $90Best Price Label2 unit left! -
5'x10'Online only price$ 68/moSmall 5'x10'- Inside unit
- 1st Floor
$ 68/mo $90Best Price Label1 unit left! -
10'x20'Online only price$ 99/moParking 10'x20'- Uncovered parking
$ 99/mo $132Best Price Label -
8'x10'Online only price$ 102/moMedium 8'x10'- Inside unit
- 1st Floor
$ 102/mo $136Best Price Label -
5'x15'Online only price$ 133/moMedium 5'x15'- Outside unit
- Drive-up access
$ 133/mo $177Best Price Label -
10'x10'Online only price$ 140/moMedium 10'x10'- Outside unit
- Drive-up access
$ 140/mo $186Best Price Label -
10'x16'Online only price$ 167/moLarge 10'x16'- Outside unit
- Drive-up access
$ 167/mo $223Best Price Label -
10'x15'Online only price$ 168/moLarge 10'x15'- Outside unit
- Drive-up access
$ 168/mo $224Best Price Label -
10'x20'Online only price$ 193/moLarge 10'x20'- Outside unit
- Drive-up access
$ 193/mo $257Best Price Label -
10'x30'Online only price$ 276/moLarge 10'x30'- Outside unit
- Drive-up access
$ 276/mo $368Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Tacoma
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Lakewood Storage Units Near I-5
Lakewood Public Storage combines affordable self storage and excellent customer service to offer a premium storage experience for local residents and businesses throughout Lakewood and the South Tacoma region.
Just west of Interstate 5 near the intersection of 96th Street and Tacoma Way, this facility features a wide range of cheap storage units, including indoor storage units and outdoor storage units in different sizes.
Growing families throughout the Clover Park School District can use a 5x10 storage unit to declutter the kids' rooms and a crowded garage, while residents downsizing from a home to an apartment along Steele Street can use a 10x20 storage unit to hold large furniture and appliances that won't quite fit in the new space.
A few miles up I-5 from Joint Base Lewis-McChord, a 10x30 storage unit is a great spot for families in base housing to pack away seasonal items or oversized items that aren't needed on a daily basis.
The manager lives on site at this location and customers can also take advantage of the facility's vehicle storage options, including rental parking spaces and enclosed units.
A diverse community with strong military ties, Lakewood is a terrific place to call home – and it's a community that Public Storage takes great pride in being a part of.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 507)
Changing my review from 5 to 1 star because apparently malissa was let go. Personally, I think that was a huge mistake on Public Storage part. I will be taking my belongings elsewhere. Hoping malissa finds herself another storage facility in the area so I can just go there. You can already see the effects this change has had on the property as a whole. She actually cares about her customers and their belongings, and the appearance of the property in general. Sadly the same cannot be said for the company, who only cares about the $ !! Public storage has indefinitely lost me as a customer. I hear Safe Store and Extra Space have better rates anyhow!
Had a storage 2 years, business was awesome and great prices
Melissa is absolutely wonderful! She is ALWAYS ready and willing to help. We needed a few units asap and she helped us and got us into the units quickly and efficiently! If you need a storage unit, be sure to check with her... Her customer service us 10/10!!!
Melissa was very helpful! Communication skills are amazing as well! For sure would come back.
Quick, stress free and professional, thanks to Mellissa. Glad the system wasn't working properly for e-rental and I came on site!
The prices are a little high, but they send you all your information clearly and easily. Everything I needed to know came in a text. And I can get in and out with ease.
Melissa was very helpful with and in all areas I thank you all very much thanks again
Melissa was real great to work with explained everything very helpful thank you for everything
Melissa is Awesome best customer sevice
Melissa is amazing to deal with has exceptional customer service and is extremely helpful
She was very helpful in renting us a parking spot
On 4th of July 2023 I was in a difficult situation and needed a storage unit. I visited a couple other places but they were closed. I finally found this location and met with the property manager Melissa (I believe that was her name). She was awesome, helped me throughout the way and advised on how to take advantage of their current deals. Definitely recommend them specially for the great customer service Melissa has.
Public Storage is the top name in storage facilities. The one on 32nd ave in Lakewood/Tacoma has an amazing manager named Melissa. She has gone above and beyond to help me with everything I need. All of their staff is extremely helpful, courteous and knowledgeable. Definitely 10/10 stars ⭐⭐⭐⭐
The gal that helped us out today was named Melissa...she's wonderful to work with, giving us quick, courteous, and friendly service and was able to answer any questions we had with thorough knowledge of the facility and helped us out with any problems we had setting up our unit rental...it was a great experience working with her!
Mellisa was awesome and went out of her way to help me! Ashley was was super nice, great communication!
Mellisa was great, property looked pretty clean, and she had some good customer service.
I had to come on here and praise how amazing Melissa has been for me while my belongings are in this facility. I moved my stuff in at the end of April and Melissa and her team have been nothing but helpful. I have had to extend it change my unit end date multiple times which I thought would be an issue or cause excessive fees but it has not only the opposite. The DM and Melissa have work hand and hand to help my have piece of mind with my stuff being in Washington while Im in the hunt for a new contract for Travel nursing. I can not thank her enough for all the long phone and emails back and forth. I truly appreciate all she has done for me.
Very nice very friendly. Willing to work tack time to work with u and always has a good
Melissa was very helpful. She was able to get me into a storage unit quickly and easily. Very professional, highly recommend.
MELISSA TOOK SUPER GREAT CARE OF ME, 10 STARS!!
Great service; nice space.
Melissa was great , so very helpful , very nice for taking the time to get me the best deal.
Mellisa was so helpful, and this was the best access hours at the best price!
Great service great unit.
It great here and flexiable and helpful
This is a great facility with great managers PAT WAS AWESOME and lock attendant they are courteous and will help you pick out a unit that is in the size that you need so you don't overspend they Supply a myriad of boxes and tapes for a very reasonable price they have clean units available for rental
Shout out to the best public storage employee I've ever encountered her name is Pat she went above and beyond for me I would recommend coming through to this one before any other I've never been treated so kindly and had an employee go so far out of her way for me at any public storage or for that matter most any store. So shout out Pat thank you so much you've made my night and my experience with public storage perfect
Mellisa was very courteous and knows what she is doing.
Works great very secure employees are very helpful and considerate would highly recommend using their facilities
Service is always great and kind!
I want to thank Ms. Pat for the service she provided. She was very patient and understanding of my situations. If you're looking for storage with amazing prices and great value for your cash go to 9815 32nd Ave Ct S, Tacoma, WA 98499 and Ms. Pat will take care of you!
Ariana tysm I appreciate ur help. Please keep up the good work❤️
Very good customer service
Pat was super helpful in getting me set up.
I love business I been here over a year
Very helpful
The nice lady Pat helped us with everything we needed. She was very cheerful and helped us in a quickness.
Melissa was actually very helpful and I had alot of questions that she had every answer foe. I'm very appreciative of her because sometimes I can be a handful to deal with and she made the experience very easy to deal with
Gate working. Great people nice place
Melisa Shilling is amazing! She was friendly and very helpful
Thank you for being so helpful. I highly recommend this place for local storage. Mellisa gave me a positive experience when I was inquiring information for my mother.
Mellisa, the manager at public storage in Tacoma, had the best customer service I've come across since moving up here!! She was so friendly and the facility was clean. Thanks again for the fast and friendly service mellisa!! 😁😀
are u legally and/or morally able to auction a storage unit while the owner is in jail, KNOWING the 2nd person on the acct was NOT notified until day of auction? at which time said person informed u that they could could make a full payment next day?
Mellisa helped me today get all squared away with my parking space. Amazing customer service highly recommend
The staff at this location is AMAZING!! They're very attractive nice and very easy to work with!! If I ever need a storage unit again I will definitely be back!!!
Every time I come to pay my storage I'm always greeted with respect n good professional curtesy
Pat is awesome very informative and very nice. Good employee..
Really good service
I went to pay my dad's storage payment and The lady was very helpful and friendly.
EXTREMELY helpful and polite staff! Can't beat the $1 1st month special and haven't seen any riff raff at all. Pat and Aleeia are the best! charming funny and make you feel welcome and comfortable for sure. No complaints here. If you're looking for a nice quiet place to store your stuff with no bs or hidden fees/lies this is the place to go for sure. I paid $53 WITH heavy duty lock admin fee and tax for a 5x10. Units are super tall. You won't be disappointed!
Everything was good. And people very friendly~
Good experience renting the storage and nice lady here, thanks
Courtesy and all out helpfulness is what you get at the rental office . They were a huge help .
Very fast and speedy
The Staff and management are very courteous. They are willing to help with issues and are always professional.
Very helpfull pat was very kind and got us through the process quickly and easily. Definitely recomend!
Pat was amazing and gave the best customer service I’ve received in Washington. Thank you!
The place is clean, lots of cameras for security and customer service is great, thank you.
Sergio and Tamara were great !
Rented a small unit from this location for four years and have no complaints about anything. My stuff stayed dry and undamaged by anything, the grounds have only been improved since renting here and I would rent here again if I needed to. Pat is a wonderful person to work with and has been extremely helpful with any/all questions I had about my unit.
Service from the facility is usually pretty smooth. We had a hiccup where we couldn't get into our building 3 days before our scheduled move out, but the manager let us in (after verifying identity). The manager was Pat and she is one of the best attendants who has ever helped us. She was very timely and kind, understanding, and very helpful in answering all our questions. Pat alone would get 5 Stars!
My unit got broken into and they wouldn't tell me anything. They wouldn't even give me the case number. When I got to my unit they had already "secured" it and the whole inside of the building had been renovated within a few days of my last visit so I couldn't even tell how happened. No one has been helpful.
Their prices suck I'm moving on the 1st of January they raised my rent $40.00 not even a 30 day notice I haven't even been their a year
I understand that closing a few minutes before actual closing time is preferred by a lot of businesses but sometimes it is really frustrating when you show up at 5:40pm when the location is supposed to be open until 6pm. As a consumer I'm held accountable for every fee and cost a business can legally impose on their customer's and some times made up policies that an employee makes up that day. It seems as if the pandemic is a businesses excuse for exceptionally consistent poor customer service and chronically closing early syndrome and not one business is held accountable aside from a customers ability to shop elsewhere which only works in the form of boycott.
We came to this facility during business hours and waited for over an hour and were not helped. It said open and when we called the public storage they said we don't see any reason for the property manager to not be there and to try calling them directly. Called several times and no luck. There were other people waiting as well. Awful experience.
I was not told about some of the charges until I got there and paid so I ended up having to pay like $50 more than I was told in my email confirmation. And after I paid I found out that the storage unit wasn't even clean and ready for me to move in.
Balinda was so nice ans helpful
Doing maintenance and I have to pick up screws and nails while we drove to the unit
The workers here live on site and are really sweet!
Balinda is awesome
Extremely easy access with our truck. Was clean and secure.
Impossible to get the on site manager for she's never there when it says she should be.
The lady working in there is very insightful in helping, giving me all my options and selecting the best one. She made me feel like I was the only one she was helping when there was 3 other customers. Very very helpful with an amazing smile.
Balinda is amazing! Hard worker and gets stuff done when you ask for help ☺️
Thanks for all the help and explanation Balinda, lol I take so much time of you and you explain me everything really well and the price are really good thanks.
Kept clean and easy access
Belinda is the best. She always helps me and goes above and beyond. She makes me feel like a very valued customer and she treats me with great respect, as she also helps me comprehend by explaining more details, as I am limited in my abilities. Thank you so much Belinda! You deserve more than your employer realizes. If I was your mom, I would tell you that I’m very proud of you - especially for making people like me feel confident and appreciated. Keep smiling and I’ll keep praying! 🛐🙋♀️🕊❣️
Balinda is amazing and helped me set everything up!
Balinda is amazing and helped me and is nice and friendly!!
Balinda is awesome and helped me set my parking space up
Balinda was amazing. Helped me download the app and get everything set up. She was the best!!!
My son needed to store some stuff so we got a unit here. The woman working the desk knew what she was doing, was extremely helpful & walked us through everything very patiently & thoroughly. Helped him set up the app on his phone & showed him how to use it. Someone should give her a raise!
I rent a unit, and I am very happy with my accommodations. Very secure facility.
Belinda is amazing and helped me transfer into the right space
Good time
Pricing has recently increased and it's ridiculously high, especially during times when people are struggling with work in a pandemic. Would not recommend.
Customer agent Belinda was wonderful her service was nice, friendly and fast she was very knowledgeable on units and helped me get the right unit i needed ..
Ok
This place is well kept and I never have problems getting to my spot. The people who work here are decent and the price isn't to expensive.
A lady name Roxanne helped me I like the fact she didnt have me in there all day She helped me with the unit's to I wouldn't have never got my king size bed in the lil storage I picked out Thank you for your help
Girl behind the counter was rude at first
Was an easy in and out of the office customer service. No hassle finding my spot. Time will tell with the security; however, I have never had a problem with Public Storage of all the cities I've rented from. 5 stars to Rae, thank you.
Great service
Friendly, Attentive, Over- Achieving Customer Service Victoria’s professional demeanor, and follow-up was greatly appreciated
Ray was very helpful and courteous. She explained everything in a clear and concise manner, and made sure I knew everything I needed to. Wonderful customer service.
Balinda was fantastic. We already have a space but needed one for our car. She made the process quick and easy and made us feel safe going into the clean office with all covid guidelines being followed.
Found a recently dead mouse in my unit
Awesome customer service, Ray is awesome.
Great service. Fast, informative, and great customer service from Ray. She answered questions that I had, as well as let me gave me the tips and tricks. Thank you Ray it easy.
Balinda was great! Helped me get a spot to park my car at a great rate and love in special. Nice place friendly service
Great Customer Service (+1]_855'485{0407} NO NONSENSE and GREAT SOLUTION!!!
Staff was courteous and informative. Great move-in specials
I love this place!! Great prices and Balindas super sweet😊😊
My questions were answered and was there in an out.
Clean. Easy to load your try k or unload. Great place to store.
If you have anything of value i wouldnt store it at this storage. Someone broke into my classic car and stole my tv, speakers and amp, the cameras only showed the trunk part of the car. They got in threw the passenger side and pulled everything threw the back seats and destroyed my interior. Whoever did it knew the camera system and knew the blind spots. Bad area for a storage.
Ray give me great customer service.
District manager lies, doesn't follow through with what he says he will do and is a backstabber, denies he says things and extorts money from you or demands payment of money after payments made and threatens to take your storage for auction.
Not pricey at all...
I come to this location each month to make my payments for my storage in Burien. Balinda is always nice and friendly and makes it real easy for me each time!
Balinda is Amazing! Super friendly!
Balinda she was so helpful and understanding waited for me after hrs to help me out
Este lugar nunca lo recomendare hay muchas ratas nos dañaron mercancía cara. k ahí guardamos y la aseguransa k tienen no nos cubrio nada el daño fue d $2.850.00 dolares. y nos acaban d subir la renta $ 40.00 dolares x mes 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Mr David was very helpful and polite with helping us with getting our storage unit today he made us feel very comfortable and he's a very understanding consideret person and its a pleasure doing business with you and your company thank again Mr David
If we were able to give one star, we would. It seemed fine and the front office seemed okay. We actually chose this location due to the convenience. Initially we noted the entrance is not friendly to larger vehicles or ones pulling trailers. You have to go into the adjoining business complex to turn around to pull up to the keypad. Not the best, but not the worst. We brought our items in several different loads as we were between houses. First two seemed fine, the third we started noticing rat feces. We notified the front office who told us we could move our stuff to another unit...no thanks. If one has it, they all have it. Then she said we could file an insurance claim and gave us her managers phone number. At this point we are stuck and decided just to stop putting stuff in the unit and to file a claim once we had a chance to move everything out and go through it. We did call the manager and left several messages but not once did we receive a call back. Clearly they are aware of the issue because there seem to be more and more rat bait stations appearing around the premises. Today however, we moved out. Everything was covered in feces and urine. Furniture covered with feces, mattresses and stuffed animals soaked with urine. We ended up with a total dump run upon leaving and still have not yet had a moment to review everything. We had to load everything into the garage at the new house first because the smell is ridiculous. We have not yet filed a claim, we've seen how the response is and are trying to catalogue everything to see if it is even worth it. Do not use this storage unit and if you currently do, maybe make a quick stop and check on your stuff. It's not worth the headache.
Still use highly recommended
Awesome service. Leigh Ann represents world class service. Texas in the house!!!!
We needed a unit unexpectedly and we were helped with complete ease from anna. We were in and out within 10 minutes with all of our questions and concerns answered.
Watch out for mice.
Anna is great to me. The property is nice.
I love this location. Anna helped me get set up with a new unit, the service was fast and she was very friendly and helpful.
LeighAnn was very helpful and ensuring I completely understood my terms, options and had a great experience.
I had to lower my rating in that they raised my rates 30% with barely a month notice.
Great customer service. Karen was friendly and I had very smooth check in.
Anna was amazing! Come check this place out!!
This place is great! Got a great deal and the staff is very friendly.
Property is very clean and we got a great deal.
Bad customer service
Great service from Sandy she made it fast and easy!! Definitely would recommend this location!
Anna was informative in picking out the correct unit I needed. Very helpful and pateinet with all of my questions.
Very helpful staff
Scott was a great help! He found us a really great deal on our unit, what a kind and resourceful employee.
Daughter and family recently rented a unit and basicly had their entire household in storage here. Furniture, beds, toys for 8 year old, clothes, and priceless memories. imagine their suprise and extreme DISGUST, when everything in the unit was covered in rat urine and fecies. it was complety INFESTED with RATS!!!! The management has done nothing to address the issue to date and now she has to completely start over furnishing her home! Unless you are looking for a health crisis or filth, DO NOT RENT here!!!
Scott was super nice
Manager was very nice and handled my situation accordingly. I had a unit for 6 months and got a rat infestation. I have insurance but the insurance only covers $150 damage from rodents. $3000 if it was a natural cause like a fire which doesn’t make sense. A lot of my stuff is ruined and public storage did nothing to make it better, not even a free month of storage.
Awesome customer service!
Try the up my rent by over a $100 a month had to move 30 miles away it's just storage but still
Got a small unit here. Leigh Ann was very helpful and answered all our questions. She walked around with us and showed different units. Great service!
Scott was an amazing help
My husband and I reserved a storage unit online then went to see what the unit looked like. Leigh Ann, who is the service rep there, was so pleasant to work with. She was very confident in showing us a couple of options for a drive-up unit. The units were clean and dry. We agreed to rent a space, filled out the online contract and received the lock and keys. It was a great relief to get a storage unit and to start placing our belongings in a secure site. Thank you Leigh Ann! We know we made the right decision.
Scott helped me out....he's the best!!!!!!
Scott was helpful more than I could have anticipated. Well done.
I'm locked inside the gate how do I get out or who can I call
Scott was super helpful and friendly! Great experience. Thank you.
We had a wonderful experience, at this Public Storage thanks to Scott. He kindly handled a rude customer that was being ignorant, before helping us. Then he went above and beyond to help us, working his magic to get us the best deal he could with happiness and exuberance. Highly recommend this location thanks to him!
Dude behind the desk (Scott) was awesome friendly and made this as painless as possible. Totally recommend going here.
After I left my unit my stuff had rat poop all over I let the person in charge know she even saw it and didn't do anything about it they make you purchase this insurance thing and they don't even comply I don't recommend this place at all worst experience ever
Scott helped me out
What do you guys do with abandoned storages
Son muy amables tienen todo lo relacionado a empacar remolques y camiones todo listo para rentar. 😎
Way too expensive.
Scott gave me a good deal and was very helpful and considerate
Scott great helper
Scott helped me out
Scott was amazing helped.out alot.
Scott was great
How much is a 5×10 unite?
Scott Good service
Great location but very tight driveway.
Scott is a great guy and great helper
Scott was extremely helpful throughout the whole process. Best experience at a public storage yet!
Scott was awesome
Scott is awesome! And a great dresser!
Scott helped us out
Scott is great. This is a perfect place to store your stuff!!!
Scott and Adam helped me out
Scott was extremely helpful
We had a reservation on Phillips but the unit had not been vacated. I was very disappointed but Candy the manager there was very apologetic and even offered to help us find one at one of there other locations. I made an other reservation at this location. Totally different service and attitude. The manager made it out that he would even rent the unit to someone else, even if he knew we were on our way. And we didnt get the big doors like I was told. So when asking Scott about the door. He said he didnt have anymore but would be happy to give me my money back so I could go somewhere else. It would of been nice to get the good quality of service at this location like ive gotten at the others. When my hubby goes in and he remarks that I'm upset like he doesn't understand that we had truck loaded to drop off and reservation fell through and then he threatened he may rent it while I'm on my way there, then not the big doors and then we couldnt even unload as we were never informed that we must have a certain kind of lock that not all properties have. And he brings up I'm upset. He had no understanding or compassionate at all. And instead of trying to make me happy he just wanted to give me my money back so I could go somewhere else. Other managers Usally try to help find another location in there company but not Scott, it just felt he didnt really want to rent to us. But like I said Candy at Phillips was very understanding and helpful. And Rich the GM was very helpful and actually a very quick response.
Coo
Highly recommend this location. Good rates, good unit - great condition and clean. Oh and expect professionals there like Bob to diligently help you (an hour after his shift ended: there he was guiding me through my experience). Honestly, this place is a reprieve from other businesses. Has to be the dedication from gents like Bob that makes it special.
The person who is in the office is rude and unprofessional.
Scott is the best! He was very clear and thorough.
The people were helpful but on the expensive side
Scott helped me out, nice guy. I appreciate his help. Clean unit at a great price!
Scott is helpful and professional
Scott is awesome !!! He has great customer service.
Scott did an amazing job!! I am very satisfied with hid customer service!
Quality units with friendly, knowledgeable service from Scott. He found me a better deal and saved me money.
Scott was helpful and wonderful in getting us set up with our unit.
Great work Scott!! Awesome customer service!!!
Thanks scott
Scott Heather we're the best
Public storage.
Scott was fantastic excellent customer service
Scott helped me out very good
Scott and Alex hooked me up with great customer service.
Scott was amazing when I came in to get my unit. Im very happy.
Scott and Anna are amazing. I loved their service and thumbs up to scott especially for being perfectly understanding
Rip
Stopped in to find out about getting a storage space for my daughter. Scott showed what spaces would work best for us. He also gave me some ideas on how store her school items.
Scott was awesome. He helped me find the unit I needed
Scott was very helpful and understanding. Great service. Scott is still great.
Fast service! Scott is awesome, he waited to take his lunch to help get me signed in!
Scott was awesome great personality
Scott and Anna are very personable and are very helpful. Great experience!
Scott great
Anna is awesome, waited for me to go get my wallet and come back right before close and helped me. SHE DERSERVE A RAISE
Scott and Anna do a wonderful job, they are always helpful.
Scott was awesome! Ty very much!
I want to give so much thanks to Scott and Anna for doing so much to help me out when I was in a situation. They made suggestions and spent all the time needed to make my storage situation something I can handle. You guys have two wonderful customer service oriented employees. I will be sure to recommend this facility to all! Rachael Dalisky
Scott was awesome very helpful pleasant to deal with
Scott is amazing thank you for a wonderful experience
Great place easy set up and Scott was super nice and wonderfully helpful
Scott was amazing and big help
I will never use Public Storage again! We came all the way from Boise Idaho to get our stuff and couldn't fit 5 things and the staff started yelling at us on how we going to get a minimum of a $250 fee and our credit score would take a big hit when we asked to us one of the three dumpsters we were again threatened! I've never missed a payment and this is how I was treated.
I had a wonderful interaction with Anna. She clearly explained everything in detail and made helpful suggestions regarding appropriate sizes of storage facilities on site. I would highly recommend this storage facility.
Scott and emily helped me out tremendously!! Thank you!!
Scott is cool funny and very helpful i just dont like how old the storage looks kinda has an oder i upgraded to a bigger storage same problem only different from the first one was my new storage had rat poison in every corner so now i kinda walk on my tippy toes ..... I HATE RATS!
Scott and Anna have been great a pleasure to rent storage units
Good overall expensive for being wood.
Scott helped me out
Scott and rich were great. Very helpful and kind.
Scott was so wonderful and helpful
Scott is a very nice and helpful. He is on top of his game. He answered all my questions. Everytime I go in he is the best.
Scott is the most AWESOME person. He was friendly and Genuine! !! Loved our vist..loved our experience with Public Storage. .♡♡
Older facility that has not been maintained.
Scott was awesome!
Scott was very helpful with everything!!
Scott was great!
My mans scott got me right Michael/ Tae Thanks Scott
Scott was great and very helpful
Scott helped me out and was great!
Scott is very friendly, professional, and offered us a half-off first month discount! The facility and unit are very clean!
Scott gave us a great parking spot for our new dump truck
Scott did a great job getting us set up.
Decent customer service, but no fine print about needing an approved, or specific type of lock. Then put me on the spot to buy one of theirs for $20....... but Annas customer service was excellent!
Spacious
Scott and Anna are awesome!!
Scott anna are great
Scott help me he eas great
Scott gave me the best customer service!!!
They don't fill out the paperwork properly. So if you try to pay your bill on line, can't do it. If you try and pay your bill by phone, they want to charge a $10 fee for that. You are required to give a 2 day notice before moving out, which is fine. What they don't tell you is, if you leave any day after the 6th of the month, they keep the rest of your monthly payment. No refund.... costumer service is not there.
Too expensive
I was in need of a space last minute and was referred to this place by Liz who was very informative. When I arrived I was helped by Anna who made me feel at ease with her friendly customer service. I would recommend this place to all my friends.
Close to where I am moving from and moving too. Great customer service by the attendant in the office Anna, she made the experience very easy for me!
Liz & Anna were awesome, they took a ton of stress away from me and were so very helpful.
Scott is amazing! !! Thanks
Scott helped my out and went above what he needed to do!
Scott found me a really good deal at a different place when they did not have a unit here that fit my needs
Scott helped me out and gave me a great deal. Highly recommend.
Scott is great
Scott was amazing
Scott had great customer service. He was very knowledgeable and laid out everything that we needed for a unit. He was honest and upfront about everything. Thank you for making our experience renting a unit a good one!
Scott is a customer service rock star! Made renting a storage easy. Will definitely recommend to friends.
Scott is am amazing salesman. Very professional and friendly.
Scott and Emily were awesome! I'm very impressed by the customer service and hope everyone gets the same amazing service that I did! Thank You!
Scott and Alex helped me out and they did a great job
Scott and alex , Very friendly service
Scott was very helpful and walked us through everything. Great place, good people.
Scott was a great help... thumbs up
Scott was great! He was super friendly, quick, and fun to work with! Great customer service, would recommend this location to friends and family!
Scott rocks! The best manager I've dealt with! Definitely recommending to everyone I know
Scott was amazing! Thank you!
Scott was awesome! ! Great customer service skills! !
SCOTT IS AWESOME! THANK YOU!
Scott is my rock star!
Rachael has wonderful customer service! She was able to answer all my questions and address all my concerns. I need storage again and could think of no better place than public storage. Scott and Anna are amazing and make renting a breeze!
Thanks for the help Anna! Definitely recommend this facility.
Anna help us and explain what we need. She very patient with us. Thanx Anna!
Awesome customer service . Scott was very nice and extremely helpful... thanks Scott for getting me set up.
Scott was a great help today! Thank you so much!
The staff was great the lady Anna actually took the time to make sure i got the correct unit size to fit my needs didn't get rushed to decide the space is awesome and lots of entrance doors for easy access for my things thanks so much ANNA for your help
Scott was amazing he was extremely helpful answered all my question best experience I had at public storage. I appreciate his advice and help he is a very professionally representation of the company!!!!!!!! Thank you Scott
Scott was awesome! Helped me out with all my needs
Scott and Anna were so helpful with our move from Oregon. They left us a push cart to use and also gave us water for the hot day! They are so friendly!
Mr. Scott is SO GENUINELY FRIENDLY! He helped us out much more than we could have asked for. He went above and beyond his duties to ensure that we found the unit we needed, and he even checked in with us every time he saw us moving things into our storage unit. Thank you Mr. Scott!
1$ deal from Scott, thanks.
Scott helped me out. He's great Good job.
Scott was awesome, very helpful and efficient
Scott was great !!!! 💕💕💕
Cool place scott is real nice and informative
Scott has been a great help getting is the right spot and the materials to store our stuff safely
Scott did a awesome job👍🏼😀
Anna and Scott were great. The two of them were very helpful in my storage needs for the month of July. I would recommend this location to anyone!
Scott did a great job
Scott helped me get a great deal today and was very informal!!!
Thanks Scott and Jennifer for being awesome.
Yay first time storage renters my boyfriend and I got a great deal thanks so much scotty!!!!!!
Scott is cool...he answered all my questions!
I don't pay attention so I came to the wrong public storage place. Anna gave me directions to where I needed to go. She also gets cool points because her ring tone is Harry Potter. Thank you Anna.
Scott was awesome! An oasis in the desert.
Scott was very helpful. Didnt even know about this until he told me
Scott is so wonderful
Scott and Anna are great, very helpful and on top of everything.
Scott was very helpful!
Scott's really helpful and nice, explained everything clearly and with a sense of humour
Anna was a great help last week. I was not able to rent my locker from this facility, but she put me in the right direction. She had wonderful suggestions and showed me everything I needed to do to make sure my stuff is safe and the facility she sent me to was great. I'm glad she was my first point of contact to give me a good reccomendation even if she couldn't get me a spot where she's at. Thanks again!!
Scott was amazingly helpful yesterday, taking extra time to help me- awesome business and great employees.
Scott was great
Scott is the best! I had a great renting experience. Thank you
Scott did an amazing job explaining how everything works. Very pleased.
Scott was amazing and so helpful. Even tho i couldn't get a unit at his location he helped me find one in my budget that fit my needs.
Scott was a great help. Very informative.
Very helpful!
Scott was very kind, funny and great to work with! Very pleased with my time at this location!!
A I give taa and Scott 5 star rating
Scott was very very helpful and information was Great
Scott is amazing! He was very helpful and friendly!
Scotty was wonderful
Scott did a great job helping me out.
Scott and Emily were both very pleasant and helpful. DBrown
Anna was very accommodating and understanding manager when i went there to get a storage unit. She assisted me with all my quarries in a very professional manner. She is very friendly and courteous too. I hope to be back there soon.
Scott was woderful
Scott is an amazing property manager. He has helped me so much, I am set to deploy in a few weeks and he has soothed all my fears. Gregarious by nature and friendly. Thanks!
Scott from Public Storage was an amazing help during my move. On short notice he was able to assist me in obtaining a storage unit at the best location and at the best price. He was so helpful during this stressful move; it all went smoothly.
Scott and Alex did a great job I was looking for storage and they find a solution I needed exact fit and they were friendly and professional I would recommend them to my friends!! :-)
I just got back into town and have been running around like crazy trying to get stuff reorganized and Anna in the office was a phenomenal help. She worked with me on a couple billing/payment issues and even showed me an upgraded unit that had just become available. The customer service was great, and they did a great job of taking good care of my unit while I was away. Thanks again.
Do not store here but normally pay my hill here. I like the new lady they have in the office. Anna is a nice lady.
Scott was extremely helpful with getting our storage!!
Scott was very helpful in getting us a storage unit.
Scotts an awesome person, very helpful!
Anna was super helpful, very nice and professional. will definitely be going to this public storage over any.
scott did agreat job!
This place is amazing and so is scott he is,a great person and very funny i enjoyed working with him i highly recommend coming here and working with him to get set up on all your needs
Scott helped me out! Awesome service! Answered all my questions.
Scott was wonderful and very helpful
Scott helped me out.
Scott was able to find the storage unit right for me. Thanks Scott!
Scott should get a raise for his performance assistant me with my unit...... You never miss what you have until it's gone......
Scott is so efficient and helpful and in good humor!
Sc Scott did an excellent job and I'm very happy with his work
Scott was amazing. He's helped me and knew what was doing.
Scott gave excellent serivce!!!!!
Scott did a great job for me today. I went to another public storage and it was bad for me... Thanks scott, need to stop by if you ever in need of a unit
Scott is great and super nice! Great place to store the extra stuff that makes my house small lol. Definitely will recommend a friend. Keep up the great work.
Scott was great!!!
Scott Did A Great Job, He's Awesome Give Him a Raise
Scott help me out, thanks for your help
Very helpful, easy to work with, feel comfortable storing our valuables here. Anna knows her stuff and is always willing to help.
Anna is the bomb diggity
Scott helped us out very informative
Scott and Anna are both great to deal with. Great place to store your extra stuff! Scott helped me out again when I need to switch units!
Scott Helped Me , Gave Me A Really Great Deal Very Friendly !
Scott was great and gave me a great deal.
Scott was terrific, a great help. I highly recommend him
Just had my items stolen from my unit, over 1000 dollars worth of goods. I should be covered by the insurance right? No, because there were no signs of forced entry and the only folks with access were management. Come to find out the cameas aren't facing the proper direction and there are no interior cameras. A great job on the part of - Public storage.
Scott is the best help!
Chris and Scott help me out greatly thank you very much
I got a call from Scott about 15-20 minutes after I made a reservation for a 5x15 unit online. Scott gave me helpful information over the phone on what I would need to get started. When. I arrived with my first load and to rent the unit he was in the middle of helping another customer. However he still provided me with a visual aid as to what my new unit would look like from the outside and provided insight to help my move-in. Once he was finished helping the other customer, he showed me my new unit and I was very please with the space. I was happy with the high ceilings and the depth of the unit. During the paperwork signing he was knowledgeable and when I said I might go with another renters insurance company he welcomed it and provided information that I would need to make sure I got the right coverage. All in all... GREAT EXPERIENCE.
Scott helped me out greatly
Good service great help scott helped out great
Scott is support awesome. He made it really easy to get in my unit. Even got me set up with s great first time discount on my first and second month
Scott help me out !
Andrea initially helped me select a unit. She provided me with exceptional customer service throughout the leasing process. She was attentive and suggested that I purchase a few things to protect my belongings, but didnt try to push the sale which I appreciated. She explained everything to me a did a great job at balancing the customers. Thank you I returned to have my belongings stored and Scott went above and beyond to make sure my move went smoothly. The man skipped his lunch to wait with me! I have absolutely nothing bad to say about the property and it's employees. Yall have a great team here. Thank you all so much!
Excellent service from Aleks and Scott. Quick and easy. Great!
Scott was a great help
Scott did a wonderful job he was very helpful
Scoty is great
Scott help me out greatly
Scott dealt with so much crap with my situation and was nothing but professional and understanding
Excellent customer service and had the best experience with Scott, you're awesome. Thank you so much guys😊
Scott did a wonderful job!! Made my moving process a lot less stressful
I tried to go the cheaper route didnt have the cut rate storage more 2 weeks and I was robbed they told me they are not responsible so im out of my stuff I moved that same day into a PS storage rented from them before for 7 yrs never had a problem I will never go any where else for my storage needs. First class...Clean, safe and secure
Excellent customer service by emily
Scott was a great help!
I recently needed a storage unit in the worst way. Shield at the Lakewood location made what could have been a nightmare a walk in the park.
Sheila was amazing! she helped me and explained everything so well.
Sheila was so welcoming and helpful!! I am so glad I came in because she took care of everything quickly and efficiently.
Rebecca was great. Very helpful and cheerful.
Sheila is a rockin awesome woman!!!!!!!!!!
Rebecca was amazingly helpful and so kind i would recommend this storage to all my friends and family .
Sheila one awsome person. Knows her storage units . Great customer service
I went back to puplic storage after an unpleasant experience at a lesser storage facility.....i was greeted by Rebecca she was very professional and pleasant the entire ps facility was very neat and clean. I rented a 10x15 unit was perfect for my needs....thank-you rebecca and thank-you ps i just love ps i would never go any where else
Aleks was very helpful very knowledgeable answered all my questions five stars
Sheila was very helpful during the rental process. very nice and professional.
Sheila did an amazing job! Very kind!
This was a fantastic experience. My associate and I have nothing but praise for Rebecca who was efficient and friendly. I highly recommend.
Rebecca was great she has excellent customer service she answered every question and was very helpful she should be given a raise
Sheila and Ray are great always giving me updates and explaining things so I understand . I would definitely recommend them.
Sheila was most positive and very helpful with everything .. she is a great person to work with!!
Sheila is grate at her job and very helpful!!!
Awesome service Rachael you're awesome
Sheila is a cool person w a bright personality
Sheila is incredibly organized and knowledgeable. We appreciate her friendly vibe and energetic attitude in the last phases of our big move. Thanks again!!!
Sheila was very helpful.
Sheila was awesome!!! Made everything easy and smooth for me to get situated!! Thanks a bunch!!!!
The manager is excellent. ...and has great people skill....it's really a pleasure to do business with her!!!
Sheila was WONDERFUL!!! She turned what could have been a bad moving experience from GA to WA into a REALLY good one! I truly appreciated her EXCELLENT customer service!!
The lady behind the counter Mrs. Sheila was very friendly and helpful. This isn't my 1st time renting from this facility. I have always had a great experience just this time was worth doing a review!!
Rachael was awesome in helping me to set up and purchase my new storage unit! Wonderful experience here
Service at public storage was excellent Sheila helped us get the right storage thank you for help and I recommend public storage on 9813 32nd Avenue South lakewood thanks for the great service
Sheila is AWESOME!!!!!!! The BEST in Customer Service! Really doesn't get any better!!! Thank you so much for all your help, answering all my questions & helping us store our stuff.
Andriea was very helpful in clearing storage facility on 6 March. We already had stress from having to move to Texas, she made process less stressful. Thank u again Andriea!!!
Rebecca was phenomenal. She was kind and explained everything so thoroughly.
Reachael, Is the best. She helped me in alot of ways, Thanks
Wonderful help from Andriea , fast convenient finding unit.
Andriea, was helpful in assisting me in all areas of service. Fast, friendly, convenient service. This location is all-right by me. I may have had to have my card swiped a little hard, but thats fine
Andriea was super helpful!
Very nice people. Rachel was very helpful and pleasant to deal with. Glad to b a client.
Andriea was very nice and knowledgeable. It was a pleasure to work with her. The unit is clean and secure, good place to store our stuff
Brenda is really nice en friendly
Lorena was very attentive and knowledgeable. She was friendly and efficient. A joy to deal with through our hard times.
great customer service!
Went here during our move, a little unsure of what we needed to make it go smooth. Was helped by a young lady named Lorena. She was able to answer our questions and help us get what we needed to protect our belongings. I can be quite a talker and not once did i feel rushed, except for by my husband. We will definitely be coming back as well as recommending our friends and co-workers. Its nice to be able to walk in and have somebody not only smile but be friendly and willing to go the extra mile like Lorena did.
Rachael has helped me with all of my questions and is very nice! :)
Good Stuff
Rachael was great and guided me thru the process easily. Units are clean and well taken care of.
Lorena is the best! The best customer service ever! Easy to work with and very accomdating! SHE is the reason we rented there. I will not work with anyone else in the office!
Lorena has been a fantastic help. Kuddos to her and the rest of the staff.
lorena was awesome!
I can not express how wonderful Lorena was when I stopped in your location to pick up some supplies. she was kind, courteous and extremely helpful. you have an awesome associate. Thank you Lorena, you're the best !!!
Simple hassle-free transaction. No complaints on this end
Wow. Great customer service. Lorena was Right on time. Thank you Public Storage.
Great folks to work with best store mar lorena
Super friendly service! Great storage units.
Very helpful & pleasent
I have rented storage units, in the past but, my experience with Natasha at the Lakewood public storage has been the best. She has been extremely helpful and friendly through the entire process. Thank you.
Really great experience found a great deal and the Manger was excellent and very helpful
I have dealt with Rich, Carolina and Natasha so far at this facility. Rich has terrific people working with him. Always courteous, knowledgeable and friendly.
Natasha was great. She took great care of me
Courteous staff answered every question I had and clean grounds!!! Awesome
Carolina treated us awesome. She rocks
Very friendly and we'll laid out unit. A pleasure doing business and I recommend to anyone needing storage that this is the place to go!
The units are secured well, in good working condition. Lighting is not super great inside the roll up door units, but functional. Manager Brenda was awesome! So helpful and nice to do business with. It is very obvious that she enjoys her customers and does whatever she can to accommodate them. She will work with you to find the best unit to meet your needs and assist with getting the best price possible. FYI, make sure to check online for special rates or deals. Even if you are at the location you can check your phone online and they will allow you to reserve quickly over your phone to get the best deal.
Great price for the units and the worker there Brenda is kind and very help full it was very easy to find , got me my unit quickly and nice that out of the deal i got a lock free
Very friendly and kind and ruling to answer every question that is asked in a professional manner
Great experience, staff are very friendly and welcoming. 😃
I really like this location it was easy to find and away from busy streets. The staff was excellent always meeting my needs. I would refer this location to anyone and definitely use it again.
I have been a customer for the past 9 months and Natasha has been a wonderful help with all my needs, I have changed units several times and she has always beed friendly and nice to work with.
I am extremely happy with my experience at Public Storage! Not only is it close to my home, the cost is affordable and the customer service is exceptional! Lorena was very informative and stayed late to wait for me to get there! I appreciated her patience and understanding when I needed help with directions due to being new to the area. Lorena is a fantastic example of customer service!!!
Excellent
Natasha is awesome and very helpful. This location offers me a sense of security with the honest and professional help.
people are very friendly and helpfully at all times Have not had any problems at the storage area
There had been some issues with paperwork I signed for my former employer years ago. I needed my name to be removed from the paperwork. Natasha was so wonderful, she explained all my options and took care of me with a friendly attitude. Went out of her way to contact former employers and make sure everything went smoothly.
Always friendly
This is the 2nd time I've used this particular property and the 3rd time I've used this company's service. It won't be the last I'm pretty sure. Lorena and Natasha were both helpful and I'm well-satisfied.
Natasha, was great she helped me find the perfect storage , the process didn't take long at all. I love the storage up here in WA cause they're made out of brick not aluminium like down in the south. I know my stuff will be safe here till I moved back to the South.
Natasha is awesome. She set me up on autopay so I don't have to worry about my bill each month and I know my belongings are secure with her watching over them. Kudos to you and keep up the great work.