Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 10020 Martin Luther King Jr Way S, Seattle, WA
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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3'x4'Online only price$ 38/mo
Small 3'x4'- ground floor
- inside unit, swing door
- near door or elevator
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 38/moSmall 5'x5'- ground floor
- inside unit, swing door
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee1 unit left! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 39/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 39 /mo $ 51Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 43/moSmall 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 43 /mo $ 57Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 45/mo
Small 5'x10'- ground floor
- outside unit, swing door
- drive up access
$ 45 /mo $ 58Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 49/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 49 /mo $ 65Best Price Label+ one-time $29 admin fee
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5'x6'Online only price$ 50/mo
Small 5'x6'- elevator access
- climate controlled
- inside unit, swing door
$ 50 /mo $ 66Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 57/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 57 /mo $ 75Best Price Label+ one-time $29 admin fee
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11'x5'Online only price$ 61/mo
Small 11'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 61 /mo $ 79Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 62/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 80Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 62/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 80Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 63/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 63 /mo $ 81Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 96/moMedium 10'x10'- ground floor
- inside unit, rollup door
$ 96 /mo $ 105Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 111/moMedium 10'x10'- ground floor
- outside unit, swing door
- drive up access
$ 111 /mo $ 121Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 113/moMedium 5'x15'- ground floor
- outside unit, swing door
- drive up access
$ 113 /mo $ 125Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 132/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 132 /mo $ 144Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 140/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 140 /mo $ 153Best Price Label+ one-time $29 admin fee
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10'x9.5'Online only price$ 143/mo
Medium 10'x9.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 143 /mo $ 156Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 144/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 144 /mo $ 158Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 201/moLarge 10'x15'- ground floor
- inside unit, rollup door
$ 201 /mo $ 224Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 275/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 275 /mo $ 307Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 278/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 278 /mo $ 310Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 319/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 319 /mo $ 356Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 323/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 323 /mo $ 360Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 367/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 367 /mo $ 415Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 394/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 394 /mo $ 446Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 406/moLarge 10'x20'- ground floor
- inside unit, swing door
- near door or elevator
$ 406 /mo $ 460Best Price Label+ one-time $29 admin fee1 unit left! -
10'x19'Online only price$ 407/moLarge 10'x19'- elevator access
- climate controlled
- inside unit, rollup door
$ 407 /mo $ 461Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 414/moLarge 10'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 414 /mo $ 469Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 418/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 418 /mo $ 473Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 474/moLarge 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 474 /mo $ 498Best Price Label+ one-time $29 admin feeHurry! -
10'x19.5'Online only price$ 489/moLarge 10'x19.5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 489 /mo $ 553Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 550/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 550 /mo $ 578Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 568/moLarge 10'x30'- outside unit, bay door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 568 /mo $ 596Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 632/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 632 /mo $ 664Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 675/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 675 /mo $ 709Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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South Seattle Storage Units Near I-5, Boeing Field
Public Storage in South Seattle is a huge, multi-level self storage facility located just south of Boeing Field on the east side of Interstate 5.
This property – sitting on the east side of Martin Luther King Jr. Way – is loaded with different options when it comes to cheap storage units, from indoor storage units to outdoor storage units and even the option of climate controlled storage units.
Need somewhere near Boeing Field to store smaller items, such as tools, flight gear or travel necessities? A 5x10 storage unit provides plenty of space for airport-related items or hiking gear for when it's time to hit the trails at nearby Lakeridge Park.
Families in Tukwila's Allentown neighborhood or in the Bryn Mawr-Skyway area can use a 10x20 storage unit at this location to easily pack up everything inside a spare bedroom when the time comes to switch it to a kids' room or home office.
For maximum storage space, a 10x30 storage unit is large enough to hold everything from inside a five-bedroom home near Rainier Beach High School when it's time for a major home remodel.
Taking the boat out on Lake Washington, but need somewhere to park it back on land? Check out the boat storage spaces on site at this facility. For folks who prefer the open road, there are also car storage, truck storage, motorcycle storage and RV storage options, all in a gated area featuring key-code entry.
Other storage features at this location include elevator access to higher floors, complimentary moving carts to help with heavy loads and a variety of packing supplies and moving boxes for sale inside the rental office.
Roughly eight miles from downtown Seattle and seven miles from Seattle-Tacoma International Airport, this South Seattle Public Storage is an easily accessible location with thousands of affordable storage solutions to help customers stay organized throughout the year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1645)
Ian is the man. Got me moved into a bigger unit and checked out faster than I thought possible
Super helpful, honest, transparent, and friendly service. Nice accommodations. Reasonable prices.
Renee has been absolutely incredible throughout the entire process of moving into our new unit. Her customer service is unmatched—she’s friendly, attentive, and truly goes the extra mile to ensure everything runs smoothly. From answering all our questions to making sure we felt right at home, Renee made this experience seamless and stress-free. We’re so grateful for her support and couldn’t be happier with our new place!
Gilbert was very friendly and helpful. He is awesome. Also Ian and Shirley qere great as well. They make a great trio. Thankyou guys!
Found what I was looking for and for a hell of a price. Ian helped me and did a beautiful job. Seamless and quick process.
Joey always gets me the best deals and great location for my storage.
Joey was a great help
Joey, Jaelin, Ian was very helpful it really make it easier
Joey was fantastic helped us understand all the details and she had great customer services!!
Great customer service.
Only open 6-6. If you’re in the middle of loading up your unit at 6:00pm and 1 second they will lock you out of the building, even if you’re unit is not locked. They have an after hours phone number but they won’t help you at all. Don’t waste your money here.
DON'T RENT FROM HERE ‼️ i signed a contract for $47 a month after 1 month the jacked up my rent to $67 out the blue. they have rats running threw there on the lower level i found rat turds in my unit, i was late one month paying my rent & they charged $20 late fee i got the money to pay my rent but didnt have the extra $20 late fee & they block me access to my unit, theres times are very Inconvenient you cant go to your unit after 6pm. & you have to be out the yard b4 6pm most people dont even get off work til 5pm. i wish i never got my storage here at this place..
Amazing experience! The staff here are beyond helpful and understanding! 10/10 would definitely recommend! Ian and Mohamed helped our family with the whole experience!
The service I have gotten over the years from Jaelin and Joey at the front desk has been nothing short of amazing. They take care of their customers as though they were family. Great job guys
Excellent services, very knowledgeable and customer service friendly
Ian have me great service.
I would recommend! I went in and Shirley helped me with getting a unit that fits what I need. Great customer service!
I came in and the lady who helped me was Shirley she is so amazing, she helped me with all of my needs and questions!
Amazing customer service, Joey did a fantastic job helping us figure out a storage locker plan!
Joey has outstanding customer service. I WOULD RECOMMEND THIS PLACE TO OTHERS.
Great place. I would feel 100% safe knowing my stuff is stored here. Great customer service and staff is wonderful. Very helpful and friendly.
Ian was my helper and he did a fantastic job helping me from A to Z. Thank you guys.
Why is this only open to 6pm? This is unacceptable for working people to try and get there before you close. With the amount of money we pay, you can afford to stay open longer so regular working people can get there after work. It’s open at 6am, which also makes no sense. This is a storage facility, not a govt office or bank. I’m going to be looking for a new place that caters to regular working people that need access after they get off work. A lot of other Public Storage places are open until 9. You are just making me pay to hold my stuff hostage.
Joey helped me so much! Appreciate her, made my day
Joey and Mor are some great storeagr desk clerks…happy and cheery…and very informative
Great place and I got excellent service from Jacob.
The worst customer service!! 💯 I spoke to a lady named Jay. She claims she is the manager. Aggressive, incompetent, and not helpful. I tried to communicate with her and she is just negative in every way. She keeps laughing at me in a sarcastic way. Unbelievable!
I DO NOT RECOMMEND THIS PLACE!!!! They will not value your business.
Thank you for the awesome customer service Joey, Jaelin, Jae and Ron. And yesterday Mohamed was informational.
Ian made my day! He showed me that I was eligible for a rate reduction… as a Veteran i salute your service! Ooorah!
Ian ,was very helpful. Very patient.
The person that helped us was very knowledgeable and helpful. He gave us a tour of the units to choose the size we wanted. He explained everything in detail. I chose the unit I needed, got a lock and signed the contract. It was all very clean, secure and businesslike.
Ian helped me sign up for a unit, was very clear with all information and gave great customer service. Great experience overall. I would highly recommend Public Storage.
Would Recommend! Jaelin and Joey are always so friendly and always checks in on me when they see me around the property. Whenever I'm at this storage I see all of the staff working hard helping customers, as well as running the show behind the ropes. All the property managers here keep this location squeeze clean, I'm always seeing them pick up trash, cleaning spaces and just overall maintaining the facility. The other staff members Mohamed, Ian and Ron are just as amazing as they have all helping me out with anything I need. Overall I feel this property has a great team and I would recommend this location specifically to friends and family.
Ian and Joey are two of the best customers service individuals I have ever had the pleasure of working with.. They helped me with all of my questions and helped find the best storage unit for my needs. I will certainly use their storage units as long as I need them.
Joey thank you for helping with my reservation to park my car.
Public Storage and their lack of communication among employees and competence levels are 1 star only because I can't choose less! I had my unit for nearly 2 years paying on time. Until one day I got bill thru the app and I almost fell over! It had increased 76% without warning! And yes, I know prices increase but 2 things to this....1)I reached out and asked if my bill was one day going to increase heavily without my knowing unless I read the fine print (which I was told 'no your bill is set to be the same until further notice). And 2) a 76% increase is just ludicrous especially when you consider I got online to check different unit sizes including the size I was in to see what the prices were. Well all this to only find out that there wasn't a single unit that was listed for the price my unit was showing now and in fact the price of my unit sizes was approx 10-20 dollars LESS than what I was paying up to this point!!!!
So I got on support chat to discuss my concerns. I was first told that the prices online were for new customers. Like REALLY... SOMEONE THAT'S BEEN WITH YOU FOR OVER A YEAR CAN'T GET THE DISCOUNT BUT A NEW PERSON CAN?!?! So basically F your current clients and increase their rent so much that it basically pays the difference so they can discount new customers?!!
So I told them I'd like to close my account and I'd have my fiancee get a unit. To that the agent told me to hang tight for a moment so they could see what they could do.
Agent came back and said they could keep my rent the same for at least the next 6 months and that they would waive the returned payment fee and the late fees. I told him that if they could do that I'd pay my bill immediately.
Well the next day comes and nothing had been adjusted yet.... Long story short as I could ... 5 more times contacting agents, 4 more times being told they are fixing it and to just pay and they would fix it to which I said I'd rather it fixed first so I don't get screwed by paying and then saying well you still haven't paid it all so you're screwed type of thing! Then on 5th time I called and was told my unit went to auction!!!!!!!!!!
I couldn't believe it!! It was ALL my stuff, ALL my fiancee stuff and MOST of our newborn babies things. We had just been approved for an apartment as well and have sense moved in but we have nothing! My 1 year old son has nothing! No furniture, no kitchen ware, no TV, nothing.... Just an air mattress so far that we all sleep on! No I'm not complaining that we all sleep together but my point is we have nothing now because of the HORRIBLE Public Storage company!
I have brought everything I have to an attorney to see what options I might have. The worst part is I read the ad that Public Storage wrote about my unit and it is evil! It states basically how nice everything is in the unit that they could have for themselves if they win the bid! Something like....'Beautiful queen size bed with frame and headboard. Vizio 50" smart TV, artwork to hang on your walls, a bunch of brand new baby items, including a lot of clothes, toys, bath toys, a stroller, a beautiful bassinet, Car seat and much more!!!'. When I read this it made me sick!!!!!!
Happy new year to the great mlk crew, Joey, Ian, jaelin and Ronda thanks for your help. Your boss Justin is lucky :)
Update: A representative from the company called me and informed me that if I update my review they would lower the price of the unit, so I updated it to one star. My guess and this is just my guess, is that this is why they have 4.6 stars.
The staff at this establishment is exceptional. It’s regrettable that Google’s rating system doesn’t allow for a 5-star rating for them alone, as they truly deserve it. They consistently go above and beyond to ensure that I am well taken care of, within the bounds set by management which is a very slim margin. They are the only reason I continue to rent from this location.
It’s unfortunate that management doesn’t invest even a fraction of the effort that their team does. Recently, I encountered an issue where I was unable to access my stored items due to a lack of timely communication about a paving project. I was told by the property manager that “you pay to store items not to have access to them”. This oversight disrupted a planned trip, and it’s disappointing that paying customers are affected by such oversights. Public Storage’s pricing structure seems perplexing, almost like the random selection of bingo numbers. Additionally, closing the gates at 6 PM may be suitable for businesses operating out of storage units, but it inconveniences those of us with nine-to-five schedules. Extending the hours of operation until 10 o’clock in the evening would be a reasonable improvement, even if the office is unstaffed after 6 PM
The team was so friendly , got me a great price! Thank you Joey, Ian and Kathy. MLK is the best!
Joey, we are very pleased to have you helped us today.
Thank you
Ian was super helpful touring me to 3 different units before we found the one that worked best for my needs. He also worked to find the best deal the system would allow me to do so I'd be more comfortable keeping my items here rather than elsewhere. Spaces were clean, prices fair, and move in was easy.
Thanks for your help with boxes Joey.
Joey is SO NICE and very respectful! 10/10 Thank you for cleaning outside by my unit! I appreciate that!
All the staff here is good 10/10
Very helpful and I worked with Joey
Joey was so helpful and professional.
Family had a bad experience with them
Super service and efficient
Update: Still never was contacted by anyone regarding the broken in storage. I had so much valuable stuff destroyed; stolen sneakers and jerseys, and a ransacked unit.
If I could do no stars I would. Not only was my storage unit broken into, but after going back and forth trying to do an insurance claim I got no where.
Also while filing a police report it was brought to my attention that there has been multiple theft incidents at that location.
It was also said that two employees resigned not long after.
Great place to get a storage unit! Ian and Jacob are super friendly and helpful.
Came in last week with my husband to rent a storage unit. The gentleman that helped us was friendly, personable and very helpful. We were in and out in a timely manner and the lobby area was clean and well stocked.
The grounds were clean and the bushes, shrubs all looked good and were obviously taken care of. The unit I'm renting was (and is) clean and everything is in working order.
I'd give this location 10 stars if I could as they've exceeded all the expectations I had from past experiences with storage facilities over the years.
Keep up the amazing work!
Every time I come to the office, I’m greeted with warm welcome by Joey and Jaelin. They have been nothing short of amazing and are one of the many reasons I rent with public storage
Jacob was so amazing. He could feel I was not happy with the price but didn’t shame me or make me feel bad. She had no issue showing me other units that would be in my price range. The whole time was so nice as well. Definitely ten out of ten
Ian was great, appreciate the great service
Awesome people and team…I was in a rush & they took their time to get me the best rate and unit!
Jaelin, Joey, and Ian are superstars :)
Ian helped me get a storage unit today and he was fantastic! Super friendly and helpful, made the process so quick and easy! I’d recommend this place to anyone needing to store their stuff
Absolutely love my experience with Ian he was so helpful as a first timer, lovely experience and love to be here.
Very friendly and great suggestions to help you the best
He was cool
Ian very nice and understanding helping
Ian was so incredibly helpful. I had a somewhat complex maneuver of moving units around and he made it easy and painless. Whole team was friendly.
Ian is great!
Ian was great. Very clear and helpful.
Ian and the staff at the MLK location are completely amazing! They went above and beyond to make sure my needs were met and that I understood my contract. Thank you MLK and keep up the AMAZING work!
Jacob, I liked how he handled the customers with information that helped the customer choose the space. He understands the customer's interest and worries. The storage company also has a variety of choices. Thank you
Amelia was very helpful, and assisted me in finding the right storage unit for my needs. She was also very pleasant, and made it an easy interaction. Thanks, Amelia!
Joey is fantastic and does everything in a timely manner 10/10 recommend
They sold my unit after I paid $600 the same month
Ian was Great!
Melissa thank you great job 👍
Melissa is amazing thank you
Staff allowed a lady to take two carts when I had arrived before her and I had to wait hours for a cart. We should have gotten one each. She told me there was another one outside and I told her I didn't see one. She let the lady leave with both carts. Then found out I was right. I was there first and if I had seen someone else needed a cart, I wouldn't have taken both. I told the employer, you need to listen to your customers.
Have had a difficult time getting in the gate repeatedly. Use my gate code, but it doesn't work. Issue resolved after many messsges.
If it were not for outstanding customer service from Jae, an employee at this location, l would have given 1 star and be moving out due to the constant fee increases.
I was about to move out but Melissa and the Gentleman at the office were very helpful, awesome staff they are the only reason this is receiving 5 stars, the issue I had is that next month my rate went up 110 more which is ridiculous I've rented for less than a year and every 3 months my rates bumped up to double the original rent rate.
I was interested in storing a Classic Car and the MLK location had a spot for me. Not all PS facilities are able to store vehicles but this one does and it is very close to my home. Bingo!
All of the folks at the front desk were awesome and I am very happy with their service.
Helped us push our car. Thank you joey
Joey is the absolute best! They were so friendly and helpful. They definitely put a smile on my face!
Thank you Joey great customer service. Good prices
Update: The regional manager contacted me after he saw this review and we talked about what had happened at the office. They need to post their office hours and not just sit there when 10 people are waiting outside for them to open.
Misinformed about office hours. Waited forever. So much bad intra office communication or lack thereof.
Joey, Jaelin and Amelia were very professional and got me a good price for parking. I recommend this location.
While the facilities are nice, and the employees are helpful, but raising rent within the first 6 months to about 145% the initially agreed rate makes this a bad option for people who care about how much they pay. The sales people that you connect with about your rate also promise longer periods without increases, leaving the employees on-site helpless and vulnerable to angry customers.
I appreciate the staff at MLK. Joey did a great tour of property, Melissa helped with my price and Jaelin & Jacob was super friendly too.
Joey. She is helpful.
Nice customer service
Awesome customer service and happy with my spot
mlk is awesome, Joey, Amy, Jaelin & Melissa got me a great deal on storage. always see them cleaning property especially Joey. they should get a raise :)
Shoutout to Joey!! She is amazing! Really helpful and kind. Made our entire process so smooth and fast. Thank you so much!
Today I came into the office and I admit I was a bit irritated because I had the wrong impression of something with my bill. I didn’t know what was going on and was stressed out until two Melissa’s and a Cathy helped me!
Wonderful service was provided, Melissa got me all squared away and I walked out smiling. I’m glad the experience went well and the items for my business are in safe keeping.
Thank you to the wonderful ladies who serve those of us that store on MLK, we are lucky to have you!
Nicholas, #3171
Joey was excellent
I've been a forever customer of Public Storage on MLK for several years, and my experience has been consistently amazing. The entire team, from the front desk staff to the manager, exhibits kindness, support, and professionalism. In a recent emergency, they went above and beyond to help me, demonstrating genuine care and a willingness to listen. Their friendly demeanor and eagerness to resolve my issue made me feel like a valued community member. I am extremely grateful for their support and dedication, and I will continue to choose this location for my storage needs. For sure #A1
It's great working with the people here they are friendly and helpful. Amelia helped me with all the check-in process and it was super simple.
The personnel at the MLK Facility are the nicest, courteous, and all together knowledgeable
Overall, the place is clean and convenient, getting in and out is easy. But public storage policy that there's no prorated refund is simply not putting their customer first. I closed down my unit on July 3rd, but I was charged $300+ for the entire month of July, no prorated refund. I just don't think it's a great way to treat your customers. One star!
Great service. Reps knew their job. Clean space. So far, so good.
Thank you to Joey, Amelia and Ronnie they are so kind, polite and customer friendly. Guess bless their hearts, more power to you. Good prices good storage size
My organization has used this location over 20 years. They are always friendly, courteous, knowledgeable. They are terrific!
The staff offers great service.
Staff are the coolest ever! And the place is always kept clean! Would definitely recommend
Tasha was really patient with me and helped get everything setup...yes, on a holiday too! I won't even have to go into the office to sign anything....yay!
Great customer service by Amelia
Joey, Amelia, and Ron were very helpful! Awesome customer service!
Worst location and bad company. Employees are not available during business hours. Expensive.
I wish the elevator system was more up to date. You have to go down, then back up if your accessing different floors while moving. The employees are always helpful. One day I forgot my keys, live a good distance away and couldn't go back to get them. Only option was to get another small storage. Joey and Mohamed were so so helpful. The got it together for me. LK
Joey and Melissa were the best :-) they changed my reservation in a pinch so I could catch my flight <3
Emilia, was Friendly and with a lot of knowledge, helpful, explain the process clearly.
Renting a Storage unit was the easiest process I have done due to the excellent job done by Emilia.
👏😀
Joey,
Was the customer service rep who helped me out.
If I could give ten stars I would, she was a Very Big help. Joey had a answer to ever question I asked, and I would hire her to represent my business any time.
Thank you.
John C
Nice people and helpful information. I would recommend them for storage
Great storage area, staff knowledgeable, and friendly, hours they close to early..
Jacob & Joey helped me save money and I got a good size space.They are so good & helpful customer service thank you so much for that I appreciate guys.
Joey is give me great costumer service she good pernoality
Great staff. Melissa, Mohamed and Amelia were really helpful. Thank you guys
I just wanted to say that Joey was a great help with helping me out and getting the information that I needed and also giving me the best customer service, so thanks to Joey!
No one in office anytime I drop by. Have attempted at 11, 2, and 5.
Melissa and Ron gave me great service and helped me so many points to find my public storage room the service they are doing is beyond the heavens they are always happy smile good heart and respect you until you get satisfied. I appreciate the service they did for me and the service they are doing for the community around
NB I LOVE ALL OF THEM. SPECIFICALLY MELISSA SHE DID MORE AND MORE GREAT FOR ME
Amelia was perfect. But the storage went up in price by 50$ 2 months in. Don't trust them. Amelia was the only good part of the whole process. She did her job efficiently and courteously. She gets five stars. The place don't..
Had a great Conversation I’m sure most people who are using these faculties have a lot of stress any stress that could have been we were given good advice to navigate past it that was so refreshing
Public Storage has always been a trustworthy and convenient franchise but I really like this location because of the people. Jaelin is an exceptional coordinator and takes customer service seriously. I have been in retail and I’m sensitive to people who go above and beyond because thats just the kind of people they are; Jaelin is an example of this type of person. I hope the franchise owner promotes her and keeps her in the company because she handled a lot with my moving and storage situation. I had a tricky scheduling issue because I had to coordinate a PODS container drop off and pick up from their parking lot, for easy unloading of my POD to the storage unit. When I was having trouble with scheduling (PODS was problematic and not communicative about pick up and drop off times) and the scheduled delivery date got messed up. She handled our problem instantly on-site while the POD was being unexpectedly dropped off. She is sharp and knew exactly how to handle the issue while keeping me and my stressed out fiancé calm. Jaelin really impressed me and people like her make lifelong customers of people like me (stressed out and appreciative of someone who lends a helping hand even when they don’t have to).
My visit to Public Storage was fantastic. Ron is a true gem and incredibly helpful. He guided me through every step, addressing all my questions. Since it was my first time getting a storage unit anywhere, I was a bit nervous, but Ron and the rest of the team were exceptionally friendly. I would give it a perfect 10/10 rating. I highly recommend it if you're in search of storage solutions.
Not bad place but my rent storage has gone up $200 in just a year.. price hike without even a notice.
Everyone i have interacted with here (most recently Jaelin and Ron) is on top of things, friendly, and actively helpful. Just off of I5, this location is also very convenient, and rates are reasonable.
There are exceptional employees at Public Storage who do their best to provide their customers with top notch service. Going above and beyond what ordinarily one might expect? The district manager at Public Storage where I park my vehicle played a key and I believe pivotal role in helping me with an insurance claim that may not have been covered if not for him? This district manager always had my back even when I became upset over the lack of communication from the insurance carrier. He continued to assist me and my claim was covered in full! Your items are safe and your property respected at Public Storage. You can rest assured that the people who work there care about their customers but be prepared for continual rent increases! I had to move out because they just kept raising the cost.
My experience started out rough when I was told the exterior access to my unit didn’t work and that the only other comparable unit was twice the price. However, Joey came to the rescue and did some digging and found me a larger unit that was only a little more expensive. Thanks Joey!
The staff here is always very helpful. I particularly would like to mention Mohammed, Melissa, Joey and Noli as they all worked together to help me sort out a frustrating situation, and together made my experience as easy and smooth as possible. Thank you all!
I Appreciate your excellent multilingual customer service Mohamed! Thank you and Melisa for your service!
Amelia is awesome! Great location and service
I have to say Joey was a life saver, extremely helpful and professional. We need more people like her in the world! Thank you!
Joey was so helpful. I got a great discount thank you
OCTOBER UPDATE: It was a rare time when I saw Muhammed, Melissa, Nolie and Joey all working together in the busy Public Storage office and I thought, "Wow. What an all-star team. They should be in the Customer Service Hall of Fame." I've dealt with all of them individually and they are the best. Thanks for the help! SEPTEMBER UPDATE: I had to go into the Public Storage office on Martin Luther King Jr. Way S. in Seattle today and Amelia and Melissa were there and very busy, but as usual took care of me and others in a friendly, efficient way. Made my day. They could put on customer-service workshops. JULY UPDATE: After my last two visits to my unit and the office, I'm even more impressed by the huge Public Storage complex on Martin Luther King Jr. Way S. in Seattle. It is an incredibly well-kept property and the employees are top-notch. They could put on workshops for other business on multitasking and customer service. They do it all and in a very efficient, professional and friendly way, despite always being busy and dealing with a wide variety of tenants. Kudos this time for Amelia, Nolie, Joey and Melissa. Keep up the great work!
UPDATE: I'm going tomorrow to get something from my unit and also pay with a check for another's month rent, which means I get to go into the office. That's always an enjoyable way to spend money, the employees are so friendly and helpful. Last month I witnessed great Public Storage customer service from Nolie, Amelia and Melissa, as they helped me and other customers. Don't know who will be there tomorrow, but it won't matter. Everyone I've dealt with there has been top-notch.......... PREVIOUS POST: Recently I vacated one large unit and got a smaller one and everyone I dealt with or saw that week at Public Storage on Martin Luther King Way South in Seattle was incredibly helpful, efficient and friendly. So I got their names to praise them publicly: Joey, Ron, Mohamed, Nolie, Melissa and Amelia. Keep up the good work! PREVIOUS POST: I made a rare visit to my units and the office at the renewed and improved Public Storage and it was enjoyable to see how good everything looks. And I was impressed by the great customer service by Ron, Joey and Amelia. They're very professional and very friendly, too. It sure brightened up a cold, dark day in Seattle.
Awkward entrance you might miss it
Raised my rates three times in the less than two years I was there.
Joey was so helpful. Good prices nice property. I’m going to rent next week
Becky Aka Melissa was great helping with my unit when I rented and vacating when I no longer needed storage
Joey was very helpful and patient with us!
Nolie, Joey and Muhammad have helped me with my storage needs. They’re awesome and I feel more confident renting here. Thank you
Terrible customer service and overprice for that part of Seattle. Very dishonest and opinionated. The one light skin Asian looking guy working here keeps asking strangers personal questions and gives random advice that has nothing to do with storage. They used to have many good associates working here now down to a few. Then this company hired more of the bad ones. I understand the job is boring but not everyone is a criminal or lonely. And yes they do have a huge rat infestation and still causing damage to units included mine. So glad, I found a better storage company.
Update concerning my unit's rolling door. The staff was actually at an off site staff meeting and didn't arrive to the Martin Luther King Jr location until 12noon at which time two young men quickly came to my unit and boy was I happy to see them and they were very nice and polite as they usually are. One of the men quickly, within 10 mins, fixed the damaged door, to working like new. I have used this facility for years and have referred several friends and family members. The staff are the best and always helpful and willing to assist. This is also a very clean facility. My only recommendation is to fix all the lights in the upper area that hasn't been working for years.
Jaylin in the office was so accommodating and helpful. She was even able to work with others in the office to make sure we had what we needed. She listened to everything we had concerns about and was able to find us a great spot that worked for us. We had a great experience.
I've been storing some things here for a few months and recently noticed that my unit was infested with rats!! There was rat poop everywhere. I informed the management and they said they were aware of the problem. And yet they didn't warn me about it. I moved out but had to sanitize everything. They also raise the rent, without cause, to double the advertised amount. Ridiculous.
Melissa is amazing. She always helps me with my app
Melissa and Joey were particularly helpful when I went into the office.
Mohammed was really helpful!
I was serviced by, joey, Mel and another I can’t remember but all were very helpful and nice people, making sure everything came out right and quick.
I stopped by for a storage unit last month, and Jaelin helped us tour and finalize an option. I appreciated the support and really like the location/times of this storage unit.
This location was hard to get out of because if you wanted to go back on the freeway or any other location going out of them is one way only and in order for you to do a U-turn it’s about half a mile which I find a little inconvenient but for where I needed the storage best place. However I did not like that the storage closes at 6 PM because I found myself stuck in traffic trying to make it to the storage and had very little time. If they were able to stay at least another two hours it would have been the best place to go.
This place was a phenomenal help all the way through. Renee and the ladies behind the desk were soooo patient with me as I struggled to get into my Dad's storage and the manager, Jim, was a godsend in helping expedite the entry and even came and physically gave me access. Gotta be the best Public Storage in the city.
Mohammad, Melissa & Joey made sure that our move in and move out of the unit was flawless. Excellent customer service. Went above and beyond to ensure that were were always taken care off even when the lights were not working. Thanks for it all!
Mohamed, Melissa and Nolie were so helpful, they answered all my questions and provided such excellent customer service.
Amelia was very helpful and very patient with me. She made the entire experience wonderful.
Not only does the elevator breakdown and it has numerous times, but it doesn’t seem to stay that clean. And if you have to use the bathroom, there are no restrooms.
Nolie Mel Mohamed help me beyond what I asking. I am not good at using Apps and no access to computer. Nolie really gave good service to make the process easier for me to set up an account, from booking to how to choose the size of storage, and access, which made me feel at ease, instead of stressed out.
Amazing Customer Services
Thank you
Amelia, Nolie, and Joey!!!
Teamwork ❤️
This is one of the best Store places in Washington.
I love the service that Nolie & Joey provided.
Great people!
Think cleanliness, safety, and convenience, and you could be thinking about this particular Public Storage facility. I was pleasantly confident this place was exactly as I expected. Great, and most helpful staff. Thank you!
Nolie and Jaelin are very professional and courteous. I came here on a Sunday, this location is open and they make my storage move-in process easy and seamless. It surpassed my expectations. Definitely recommend using the Martin Luther King Way self-storage to my acquaintances and colleagues. Their service is top notch and these two employees are angels to make moving process so easy on a hot day!
Amelia was great! Very informative and friendly!! Upmost professional!
Terrible reliability! Was told I can’t access my storage because there wasn’t any power. My storage is an outdoor one that has no need of power for me to open the door and get what I need when I need it. It’s obvious they have no proper operating plan for times like this.
Simply amazing
Joey was very friendly, positive and she has great customer service skills and she helped my man and out with a storage unit and we appreciate her!!!
Overall a wonderful experience. Checked in online arrived in my space was ready to go. Property was clean, secure, and very assessable. All my interactions with employees were wonderful and the location manager is pretty darn cool… Even if she can get a little busy and not have time to listen to my stupid jokes
I visited this Public Storage some days ago because passing by it seemed so clean and stately. At the counter I met manager Melissa and her awesome assistant Joey. Joey told me all about the location and discussed some rental information. The place on the inside lived up to the look of it driving by, beautiful place , great customer service and pleasant personalities. I will definitely use this location and would gladly recommend it.
Thank you Crystal gomez for your service I hope to make more business with you u nice service with ur customer
Joey made the move in process super stress free! Moving is stressful and I’m thankful this was painless and quick. Thank you Joey for going extra mile your customer service is A+ for sure!
Ron was great! Very professional, effective and efficient. We’re very pleased with our experience!
People are nice and very helpful,that's why I 'll recommend Public storage at MLKing way pls....try
Joey Mohamed and mellisa was such a great help they helped me move with ease from Las Vegas much appreciated and the price was great
Shout out to my girl, Tewila! Responsive & knowledgeable. Facilities are kept clean. Walkways, garage, and elevators are well-maintained.
The beautiful young ladies at the office took care of me and we're very accommodating I would recommend this location to anybody as long as you are dealing with tequila and Melissa
I love this storage stuff they are amazing and very friendly all thanks to JOEY, Amelia, & Mohamed.
Great Thanks!
Good customer service I appreciate them helping us rain or shine,
I toured the property last week.
Joey got me a move in special. The atmosphere was surprisingly fun. Location is good
I recommend storing here. Good prices, clean facilities & beautiful diverse staff. Thanks Joey, Melissa & Amelia for being attentive to my needs & saving me money! Will strongly recommend to my friends and family.
Joey and Melissa were very helpful and very warm welcoming. They made the process easy.
It is just like any other storage place. It is always safe and secure. They are strict with leaving time, which is good. There are no garbage bins inside the big building. So bad people can just throw their trash or food around.
Easy
Joey's remarkable support and remarkable helpfulness made a lasting impression. Her unparalleled customer service abilities and commitment to keeping the property clean and organized were matched only by her reasonable pricing.
Joey was exceptionally helpful and provided excellent assistance. She demonstrated impressive customer service skills and took great care to ensure that her property was clean and well-maintained, all while offering reasonable pricing.
Joey provided exceptional assistance and was extremely helpful. Their customer service was of high quality, and they offered reasonable pricing for a well-maintained property.
Joey was very helpful and gave great service!
Joey is great! PS needs to give her a raise and her own store! Customer service from her was off the chain!
Joey, took wonderful care of me!
Had the best experience here. All the staff was very friendly and got my girlfriend and I the best deal for our unit. Norey ( I hope I spelled your name right buddy! Lol) was the best and make sure you ask for him if you come down!
Joey and Mohammad was great . They had great costumer service as well as wasn’t slow in getting things done and was very outgoing
Joey was wonderful to help resolve a small problem we had with our original unit. She was quick, kind, and very helpful
thank you 🙏🏾 Melissa, Muhammad, and Joey.
Best public storage so far
Great job I appreciate the experience at public storage
Friendly and helpful staff. They go above and beyond to take care of their customer. I'd definitely recommend this storage to anybody looking for storage in this area.
I just want thank Melissa for being such a great help I would marry this lady if I didn't have a wife can some get me her number
Super,seguro.
Too pricey
Brian did a good Jobe for me today he’s very good
It's aight
No on-site management
Summary: Late Fee waived due to medical justifications.
I spoke with Nolie on the phone explaining the circumstance that my mother was not awake for 4+ weeks and in the hospital when her automatic payment failed process and late fee was charged. Nolie informed me that I will be receiving a call later to discuss the the possibility of the fee being waived/credited. A day or two later received a call from Jim C. informing me that a credit will be applied to next months rent in the amount of the late fee.
I appreciate the customer service from both Nolie and Jim C., please continue this level of customer service.
I am grateful for the great service that they gave me. It is excellent. I recommend to everyone because I feel happy and grateful for their service. Joey is a great person.
Open access hours 6am- 6pm; Personally I feel & find these to be the least convenient hour's for operation as possible. For the working person you're never able to access your belongings after work shift. Who wants to clean move items for storage on their days off rest time. The worst, It better be the safest! It looks to be the cleanest.
Keep my stuff safe
Awesome service team!
The people who work here have always been friendly and helpful. But the place is overpriced and full of rats. Complained about the rat problem and they blamed it on people hoarding food during the pandemic even though I had the unit before the pandemic and there were rats then too.
This place is so amazing I had a long day searching for storage units and all I kept getting was bad customer service until I ran into Melissa she took me to look at a few spaces and she took the time out to ask me how much stuff I was storing and she got me in the right one thank you so much
I want to say thank you Joey for helping me out.
My move process was easy as can be thanks Jequetta -- Extremely friendly & kind. Walked me through the whole process. Quick & Easy.
Offered any help I needed & presented a extremely warm welcome.
Will especially extend my lease here for as long as possible knowing Jequetta is here.
Absolutely awesome woman. 🙏
Joey was very kind and helpful. She took the time to show us the units and made the process easy/fast. It was a great experience with her. Thank you Joey!
Long story short after I get done dealing with public storage at storage more times than not, I usually have some type of anxiety.
I was dealing with a situation of not having my belongings, such as my identification and debit cards and such
I tried to contact the public storage office that I'm associated with and let them know of my shortcomings, but they weren't really effectively listening to me and the only thing that was on their mind is how is it gonna make a payment which at the moment was impossible because I didn't have my belongings
Now I understand there's certain protocols and things that you have to abide by but there must just must be a workaround for a situation in which you're asking for a driver's license that a person can't give you because the state decided to change the license plates so you don't know them by heart anymore because they're crazy and they're really just not trying to work with you
Anyways after a week or so up-and-down round around I finally went into the public storage located on Martha lift the king way and I just have to say that everyone from Melissa Nolie Amelia and Joey owerw just absolutely fantastic. This is probably the 1st time in a long time that I left at of public storage actually feeling like I was heard about things accomplished in a satisfying manne man. I really appreciate all of your staff for going above and beyond and you know what I don't think I will ever mind driving all the way to this location just to get the respect and help that I deserve and need because I've been a long time customer
Thank you all times infinity
Had an excellent experience and was helped by Joey. She got us everything we needed and let us view the unit. Joey had amazing customer service and was very informative. Thank you for helping with my dads needs.
Make sure you keep looking at your account Even though my mom pays her storage bill monthly they vacated her unit. Saying they are only human and it was a mistake....smh
Chelsea was awesome!! The whole staff was visiting from the Kent site, but they did not stop until I had the perfect unit for my purpose!
Quick and easy
I have a unit at this location and today I was treated so bad I'm moving out the place I don't recommend this location the lady joey was rudeshe talked to me like we were on a street corner she talked to me very bad I ask for a paper receipt she was rude will not recommend this location and will be moving out of this unprofessional location I ask to speak with manager Joey said she was the manager but she is rude
Really good not cheap.... limited hours
Only open till 6pm if you work, hard to get into your storage space if you have a long drive. As of October first rent for a 9×5 nonclimate controlled storage unit goes up to $160.00 month
Teuila was a great help and made the process of moving out of my storage super easy! Thank you!!
Joey is smart and resourceful. She helped me figure out a strategy for the move, suggested a way to save money and made a remote move incredibly simple despite a few schedule challenges that she fixed real-time. I honest felt like I had a private consultant. You'd be lucky to have thoughtful help like this from the concierge of a 5 star hotel let alone a storage facility. Over the top. Thank you.
Teuila is very help full and wonderful person.
Teuila was such a helpful person I would give her 10 stars ⭐️ if I could. I cannot Thank her enough for being informative
Mohamed, Melissa, joey are awesome. They helped me a lot. Thank you.
Teuila was amazing and so helpful.
Definetely enjoyed talking to her 😊
Joey was great. She had good customer service skills. She helped me with all my concerns. I had to redo my reservation and she worked with me on it. She helped me every step of the way. Joey was very patient and kind.
Teuila gave great customer service! Moving out of the unit on a blistering hot day and coming across many complications, she was helpful and cheerful each step of the way. Thank you!
This place is the biggest Ripoff I’ve ever dealt with and never again. The main manager lady is rude and offensive. The assistant manager lady was nice though. But prices doubled in first year then predatory late fees were ridiculous and designed to make catching up hard. They then cut off your locks and “inventory” your stuff (I had a lot of clothes and tools go missing) and then force you to buy their locks to protect “their” property. Total rip off! Avoid PUBLIC STORAGE AT ALL COST! Use at your own risk!
Teresa and Joey are awesome. Very accommodating and helpful. Was a pleasure dealing with them
Muhhamed, Jovan and Melissa were really helpful. Such an amazing customer service.
Teuila, Melissa, and Mohamed
I’ve done an awesome outstanding job will definitely do business in the future thanks for the help Aaron
Teuila and the team are very helpful!!
Teuila was soooooo Great Thank you again ❤️❤️❤️🙏🏽
I went in today to change my unit and Tequila was the loviest help. She showed me the spot, answered all my questions honestly and was just a gem to deal with. She found me a lower rate and made me stay at this location when I was going to take my business somewhere else. Thank you.
Teuila Customer service was amazing. She greeted me as soon as I came in, she very efficient . We even shared a good laugh.
Teuila so wonderful helpfully
Tequila and Melissa were extremely helpful and accommodating. I was greeting as soon as o walked through the door. The original unit I wanted was no longer available. These 2 wonderful ladies were very swift in finding another larger unit that works just as great. I really appreciate how quick and easy this process was especially because this was my first time renting a storage space and wasn’t exactly sure how all this worked. Teuila explained everything to me which made this process seamless. Thank you ladies for all your help you’re GREAT!!
They are infested with rats and will not give discount units
Teuila and Melissa were fantastic.
Tenita, Joey, and melisssa are amazing people.. they gave the best customer service ever...answered all my question I had and all
Teuila was very helpful and her customer service was awesome! We appreciate it a lot
Teuila is very awesome. Nice to talking her. Very helpful
Teuila was really helpful.
Really great customer service - Joey was incredibly helpful with the rental and move-in, and took the time to show me several different options. I highly recommend this Public Storage.
This location is absolutely the best!! They have a dream team with Joey, Teuila and Melissa. These ladies helped me with what was a stressful day. They greeted me with a very warm and friendly greeting and were very knowledgeable on what items could fit in what storage size. From helping me with deciding on the right unit size to assisting me in finding a moving cart they were more than helpful. Thank you ladies for all your help. Public Storage is lucky to have all of you!
Amazing customer service from Tueila and the other lady there…i believe Her name was Jennifer if am not mistaken. But the two ladies were so helpful and accommodating.
This Public Storage location is amazing! The staff here are extremely kind and very helpful! I appreciate Joey and Melissa for all the help they were awesome helping me upgrade my unit and guiding me around the building. Tony was appreciated for helping us take back the dolly’s we borrowed. Definitely would recommend this awesome location and staff 😊
Teuila was nice . Helpful
Don’t rent from here. They’ve had multiple break in because the won’t fix their door… all my stuff was stolen, my unit was locked out by two locks, and no one even called me to tell me anything, now I have to deal with signing a “lock out” during regular work hours when I can’t go… don’t waste your money or get your stuff stolen and rent elsewhere…
Convenient location, good service, no hassle storage facility.
I just needed a storage unit to put my fall/winter items away for the season and I left Public Storage with a new friend!! Teuila was my service agent and she was amazing!! It was somewhat early in the morning when I came in super high energy, she matched that energy and helped me find the perfect unit for my needs. Fast, friendly, knowledgeable are just a few things I can say about Teuila there are several more!! Keep up the great work and I look forward to seeing you!! You are lucky to have her on your team!!
At Public Storage on Martin Luther King in Seattle, I am very pleased with the service my grandmother and I received from an employee named Teuila. She provided excellent customer service and she was very informative! Thank you Teuila!!
Had my storage for almost a year and the experience great! Jessica was awesome, friendly and honest... she made everything easy and smooth 😌
Melissa and Teuila, great customer service along with friendly attitudes and a willingness to help!
Teuila helped me out fast and straight to the point
Teuila was very helpful! She helped me pick the right size unit that best fitted my needs. She was able to help me get a refund for the wrong size unit I booked. Then her and her team helped me rebook the correct size unit. I would recommend anyone to come to this location for their storage needs. Thank you very much again!!!!!!
One of the worst storage facilities in seattle. Broken locks on the supposedly secure climate controlled storage area, and a very unprofessional staff.
Really kind and cool people! Glad we choose here to store our belongings. Thanks public cstorege
Your girl Teuila, is amazing. Super helpful and sweet as well as the other staff. We are so happy we choose them!
I just gota great deal at public storage. The office team Joey, Melissa & Teuila are very friendly and professionall
So I spent two days move in from one storage to the other storage and TEUILA she was awesome I didn’t have a key I was running back-and-forth I was going to see my daughter home & she said no need & all work well in not only securing my unit but her energy was AMAZING, so with that being said Teuila is GREAT, AMAZING, WONDERFUL & I look forward to seeing her Beautiful smile & great energy & personality again…….. very satisfied with my customer service experience… 100% I APPROVE
Teuila was so kind and helpful. The process was easy and simple. Had an awesome experience. Will definitely recommend to family and friends!
Excellent customer from Teuila you need to keep good people like this around
Teuila was the sweetest! I had so many questions but she took her time explaining everything. Thank you Teuila!
Jessica, Teuila, and Melissa were great. Property is clean and service is responsive
Teuila is awesome, she got me setup and going fast as always.
Easy and affordable to get a storage space. The on-site staff were great.
Teuila was knowledgable and great to work with! Highly recommend!
Teuila is a true professional! She helped me through the process of getting my rental storage and she helped me signed up for rental decrease because I rented two spaces in which I was approved for by Public Storage. Thank you so much Teuila for your help and professionalism! I saved money on my two storage units.
Melissa and Jessica great services!! Didn’t have to but the really came through on assisting me. Really appreciate it!
Teuila is such a helpful person and also with her personality is great
Came in and did a rental. The office crew was amazing. They looked to be short staffed and stressed but where in very helpful.
Tequila was very helpful and nice
Teuila was friendly and fantastic at helping me out and the whole experience was smoother and faster than I thought possible. Thank you so much!
BEST EXPERIENCE I’ve had with a storage place has been here on MLK & the employee named TEUILA WAS the best I was having a terrible day she took care of me quickly and made me feel 100% better with her positive attitude 5 stars to the whole team
Teuila is a absolutely awesome manager. Quick timely response when it comes to solving customers problems. I really appreciate all of the help from Teuila.
Muhhamed and Melissa were Amazing.
Awesome friendly staff. Very clean facility. Currently remodeling would definitely recommend!
Joey, Jessica and Melissa were nothing but wonderful in helping me get all set up with my storage needs. They helped make the hassle of moving as pleasurable as it could be.
Had the pleasure of doing business with Teuila and Melissa last week! I was in search of a vehicle storage facility and was provided a smooth and seamless customer service experience. Both ladies were attentive and able to answer all questions I had! Thank you both so much for your help!
I had to move out my house at the last minute and without public storage this wouldn’t have happened! They made my move so easy and big thanks to Joey for helping me!
Joey is fantastic and amazing, great work and customer service!
I have an easy transition on my move with the help of Public storage! Joey help me out tremendously, I couldn’t do of this move without her! Joey is outstanding! Thank you public storage!
Tequila & Melissa had very good customer service. Very professional.
I would like too say that, the employees there are very helpful and they aim to meet your needs and there quick and fast. Very courteous kind group of people. That they also supported my business as a small business owner by taking some business cards and passing them out or leaving them there to help Farer the business our community. As I asked him what to give a review of what it would it bring their status they were so kind enough to say that they will receive a pizza and by their friendship and their smile I said that I myself will buy you a pizza and bring it in myself so. I would say I would recommend them to anyone on Martin Luther King Jr Way South all praise to the most high shalom
Teuila was amazing at hooking me up with my first rental storage. 10/10 experience quick and easy best location TAP INNNN‼️‼️
Very good service
It's All Bad. They are liars. Ever since Vivgone they have no respect for their long loyal customers. The will railroad in to payments. They have this WECARE Program that denies everyone. NO MATTER THE CIRCUMSTANCES PERIOD. THE RATS 😠 OUTRAGES. They got BUSTED for....... you put the rest together. I would never rent a space HERE AGAIN. TRUMPED UP CHARGES. DON'T RENT FROM THEM. THEY TAKE ADVANTAGE FINANCIALLY OF THE COMMUNITY. The people they hire aren't even from the community anymore.
Joey is fantastic She helped me in numerous ways to fit my needs.
Thanks so much to Teuila and Melissa, I was very satisfied to be able to get the help I need for my lot day ahead of me!☺️☺️
My payment method expired, I accrued a late fee. Teuila was very professional and helped me with the waiver of the fee, she provided great customer service.
I was helped by all three ladies and they were very nice. Melissa, Jessica, and joey
Great Service Team!!!!!! Rock On
Teuila was very professional and friendly
Teuila was so incredibly helpful today. Every time I go in to the office with questions she’s happy, cheerful, and very pleasant. And, ALWAYS able to resolve my issues. Great employee!!!!
Teuila is the best. Handled everything I needed done with no Hassel great attitude
Tony & Jess Are awesome! They were so helpful in how to navigate the in & outs of the public storage facility!
We have been renting units for years, and by far they have been the most helpful!
-TK-
I had a very smooth experience with Teuila , she helped us very professionally and was very nice, no time was wasted and we were happy.
Teuila was amazing while me and my family were at this publuc storage location. She was very friendly and had a great attitude. Teuila answered all of our questions and even went above and beyond with our kids by giving them two Madeline sugar cookies. Thanks you!
I checked in with a van and trailer. Dave was a big help in getting me backed into my spot. The whole team was great to work with.
Rented a unit from Brittney she is amazing hard working differently 10stars
I was impressed with the service and the quality of my storage unit. I no longer needed the storage and cleaned it out, but a shelf was left by prior tenant. I spoke to Tony about it and explained the situation. He handled the situation well and is the primary reason I took the time to write this. I will recommend this facility to my friends and family.
Thank you mohamed for helping set up my account you were very helpful in understanding the contract and how everything worked good to working with you
Teuila helped me out with the transfer of a unit and provided such great customer service! She was very knowledgeable about everything & went above and beyond to make sure I understood every step of the way.
Her personable yet professional approach left me a highly satisfied customer.
Thanks again!
I had such a great experience at the MLK location today, all thanks to Tasha! The unit I originally had reserved was in no condition to be rented to anyone. This particular location is not the store Tasha normally works at, so she was unaware of the condition that unit was in. She apologized sincerely and kept her professional composure. Tasha offered to show me other units the same size and would price match the special online rate I was expecting. She found me a unit in a convenient location not far from the elevator, which I was very pleased with. In addition to this, Tasha was the only person working in the busy store while I was there and was pleasant to me and waiting customers just the same. Kudos to Tasha!