Save Impression

Address

1200 S Dearborn St
Seattle, WA 98144

Office Hours

Mon-Sun 8:00 AM - 6:00 PM

Phone

206-508-3225

206-508-3225

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 8:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun 8:00 AM - 6:00 PM

Phone

206-508-3225

206-508-3225

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 8:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x4'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Inside unit
    • Locker
    $ 33/mo $43
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 36/mo $47
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    4'x5'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 4'x5'
    • Inside unit
    • 1st Floor
    $ 52/mo $69
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 54/mo $72
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x4'
    Online only price
    $ 56/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $74
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 64/mo $85
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 66/mo $88
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 129/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 129/mo $172
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 198/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 198/mo $264
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    11'x12'
    Online only price
    $ 217/mo
    Online only price
    $1 first month rent
    Large 11'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 217/mo $289
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 333/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 333/mo $444
    Online only price
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Chinatown International District Storage Units Near I-90, I-5

Public Storage in Seattle's Chinatown International District offers self storage solutions for a city that's never short on innovation or imagination – but sometimes can be a little short on space.
At the intersection of 12th Street and Dearborn Street, right near where Interstate 5 meets Interstate 90, is where customers will find a huge selection of cheap storage units, including indoor storage units, outdoor storage units and climate controlled storage units.
For locals heading in and out of downtown on a daily basis who need a small storage space removed from the hustle and bustle, a storage locker rental at this location is the perfect spot to store important work-related items or personal items with easy access off the local freeways.
Less than two miles east of CenturyLink Field, home of the NFL's Seattle Seahawks and MLS' Seattle Sounders FC – and Safeco Field – home of the Seattle Mariners, a 5x10 storage unit is a great place to store pre-game gear from season to season, including backpacks, chairs, jerseys, banners, tables and coolers.
Homeowners in the Leschi or Squire Park neighborhoods will love being able to quickly declutter the home or apartment with the help of a 10x25 storage unit, which is big enough to hold oversized furniture items and appliances.
Inside the rental office, customers can purchase moving boxes and other moving supplies, including packing tape, packing peanuts or bubble wrap.
A beautiful blend of cultures, filled with wonderful residents and thriving businesses, the Chinatown International District (CID) is one of Seattle's most unique communities.
Public Storage is proud to offer excellent customer service and affordable storage rentals to customers throughout the Chinatown International District and the surrounding neighborhoods.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 521)

September 10, 2023
Google Public Storage Daniel Dallmann
RATS!!! Do not store your things here. Only used as short term storage for 3 months. No food in unit yet rat droppings everywhere. Management not helpful. A lot of sketchy people trying to break into units
September 6, 2023
Google Public Storage Kevin Chan
Great customer service.
September 2, 2023
Google Public Storage Nathan Lawer-Yolar
Coquita was a very lovely point person whilst I was loading my storage unit. She gave me a lot of assurance and assistance through out the process
September 2, 2023
Google Public Storage Paul Lawer Yolar
This place was amazing, Coquita was extremely helpful with making sure our storage unit was located.
September 2, 2023
Google Public Storage Geramey Evans
Coquita was amazing!!! Help us with everything and was just the best!!!
September 1, 2023
Google Public Storage Galen Cheney
Coquita is the best
August 31, 2023
Google Public Storage Houston
Very intense and informative gatekeeper makes sure all is well in your storage space. The downside is their terrible hours of operation which are highly restrictive. You only have access to your property from 8 am to 6 pm daily. That’s the worst policy I have ever heard of. Furthermore, a kaffe klatsch of homeless itinerants holds court just opposite of the central garage entrance to the facility. I feel unsafe every time I’ve driven up to the main gate.
August 23, 2023
Google Public Storage Alex Westerlund
I have used Public Storage for all the moves in my life. Public Storage Dearborn is exceptional. The Management at this property is what makes it a great property. Much thanks Coquita. From move in to move out you were so helpful and made a stressful period in my life a joy 😊. I have worked in hospitality all my life & it's a refreshing to see it brought back to par.
August 23, 2023
Google Public Storage Lorraine Lee
The staff at Public storage on Dearborn are very helpful. I can’t express more how great it was to work with Coquita!!! She went above and beyond to assist our family! Thank you Coquita and Anthony!
August 22, 2023
Google Public Storage Emma Pruett
Coquita is literally the best person I've ever received customer service from. She was super cool and understanding and soooo helpful. The process was very simple and not too bad at all. Not a huge fan of the requiring of insurance but it is what it is.
August 11, 2023
Google Public Storage Annalie Dern
Used this facility for short term storage and it was as painless a process as possible. Coquita helped us out and found us the best deal on a unit and made sure we had ample space for our stuff. Very kind, informed, and accommodating staff.
August 6, 2023
Google Public Storage Daniel Charles Spencer
This place came in handy in a pinch! It’s clean and the people who work here are friendly!
July 16, 2023
Google Public Storage Bosses Circle of
July 11, 2023
Google Public Storage chardycakexo
Great experience with Coquita. She was very credible and efficient with helping us get our storage and boxes. Will definitely recommend this space for anyone looking to move.
June 30, 2023
Google Public Storage She Hername
June 27, 2023
Google Public Storage Kim C
Henry has been delightful. Just a great attitude every day I see him. Honestly his attitude kinda makes me worry less about my items being stored. He really makes my day in the morning.
June 26, 2023
Google Public Storage Sally Noble
Mice infestation led to me going thru all of my boxes and throwing away what couldn’t be saved. Very unfortunate. The staff is wonderful but I feel that I should’ve been notified of the mice issue before I rented my unit a couple of months ago.
June 11, 2023
Google Public Storage Demi Raven
Pros: convenient, lots of in-building parking, good access, pretty secure despite the location, mobile app. Cons: rents go up frequently, recently-discovered rodent infestation in my stuff which means I have to go though everything (mostly books and art) — not something I would expect in a $400+/mo unit. After I go through and assess the damage, I may not stay with Public Storage, depending on the loss. If I do, I’ll be moving to an above-the-street unit.
June 9, 2023
Google Public Storage Stone Seifried
Give coquita a raise she’s exceptional!
June 5, 2023
Google Public Storage Jayson Fowler
Public Storage is a wise choice. They are convenient, professional, secure and thorough. The facility is clean and pest free. They also gave me a rather reasonable price! Their online reservation process made everything "easy-peasy". Choose Public Storage for your storage needs and you will be glad you did.
June 2, 2023
Google Public Storage Anne Pittman
The service at this place is really, REALLY great - and unexpected. The staff is so service oriented it’s like a 5-star hotel. . The facility is clean and loading area is great. They are super busy yet make the time to help EVERYONE with a smile and tons of energy. I would give 10 stars if I could.
May 29, 2023
Google Public Storage Russell Schlup
Coquita, Paul, and Henry were amazing folks very secure and extremely kind individuals!!! They let's us stay 30 mins late on a sunny holiday I really to appreciate the help they have given us.
May 24, 2023
Google Public Storage Wendy Land
Excellent service, clean facility, convenient locations and online services
May 23, 2023
Google Public Storage Evelyn Gadsden
Coquita works very hard every time I come she always help me soooooo much.
May 12, 2023
Google Public Storage Maria A
I had such an awesome experience moving from one unit to another thanks for Coquita!! She was so helpful and gave me all the necessary resources for a smooth move. Thank u!!
May 10, 2023
Google Public Storage Dave Wilson
Was a painless experience, aided by helpful, cheery staff. Answered all my questions when showing up with reservation from their website. Got a full tour with a painless sign in procedure. Efficient, friendly service both during sign in and move in.
May 8, 2023
Google Public Storage Ethan Lanza
Highly recommend!!! I was needing to downgrade my storage unit and Coquita helped me and my boyfriend find the perfect size! She was very kind and personable which made us feel welcome and confident that we can come back anytime for help. I am very impressed with the level of customer service we were provided! :)
May 1, 2023
Google Public Storage Elizabeth Koehler
MAJOR RODENT INFESTATION here. I would give 0 stars if possible. DO NOT use this as a place to store your things. All your stuff will get ruined. We rented a small storage unit and just recently rented and moved all our belongings into an additional larger unit after moving. We were never notified of the rodent issue, otherwise would not have paid a lot of money to move our things into a large unit. There is no responsibility taken regarding this absolutely major issue. They should be doing everything they can to clean up the place. I can see from many of the reviews here that this is affecting a lot of people and started over 6 months ago. This is completely unacceptable. I write this as I am on a very long wait line to issue a claim. I write this while on a very long wait on the phone to issue a claim to their insurance provider... Please stay away for your own health and sanity.
April 28, 2023
Google Public Storage Ryan Carlson
Anthony provides exceptional customer service each time I visit this facility. I would absolutely recommend this location to anyone for the proximity to the highway and the great staff.
April 26, 2023
Google Public Storage Herbert Williams
This is the one. Public storage with no hassle. Plenty parking space,clean, awesome personal. The manager CoQuita is very professional and straight forward, very knowledgeable, customer service skills is superb . Diligence and dedication is a plus.., Ten Stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
April 22, 2023
Google Public Storage Liam Eagan
Reserved a storage unit for a month out, within a couple minutes got a call from them with a very knowledge and helpful human.
April 21, 2023
Google Public Storage Miss Sly
Friendly staff, safe inside. Wish the hours were a little longer but I understand for the area and these times. FJBFJI
April 19, 2023
Google Public Storage Victor Mason
Coquita always goes the extra mile. Her personality is refreshing .
April 14, 2023
Google Public Storage Sara Thompto
Coquita, the manager at this location, is an absolute queen! I flew in for a work trip and realized when I got there that I forgot my keys at home (800-ish miles away). It was 30 minutes to closing and the lock smith couldn’t get there until right at close. Without even asking Coquita told me it would be perfectly fine for him to come, she could stay a bit late. Forty minutes after close the lock smith was finally able to get me into my unit and I was able to grab my work things (the whole point of my trip). I could have cried with relief I was so thankful. Coquita was helpful and kind the whole way through and just went above and beyond. That whole experience could have been a disaster and she made it all ok - I appreciate it so much!
April 1, 2023
Google Public Storage Aditya Bajaj
Unreliable rates.
March 31, 2023
Google Public Storage Jerry Cole
Coquita great customer service
March 31, 2023
Google Public Storage D M
Clean facility.. Nice, personable staff eager to help.. Safe and secure
March 30, 2023
Google Public Storage Tonya Bondeson
BEWARE!!! Should be zero stars! It is rat and mice infested and staff is not being upfront about the issue. When we brought the issue to the front desk they were nice as possible but told us we had to speak to management. Justin who is the one we were redirected to basically told us too bad and there is nothing they can do. The amount of property that is being stored there that is being infested by rodents is insane and they are not taking any blame for it nor are they doing anything to help the people and their property. We had to ask for them to put up some traps and that they barely wanted to do. Never again will we go to this location as management clearly doesn’t care for the people or property that is there. This area is not only not protected from rodents but it is also not being protected from the transients that are roaming freely around. If you have no other option I would highly suggest using heavy duty bins to try and protect your items as well as possible. At this point you’d be better leaving it on the street.
March 24, 2023
Google Public Storage Natu Amine
Coquita was so lovely!!! So helpful and so smart. Her help was definitely needed. She need a raise.🫶🏾
March 14, 2023
Google Public Storage Jenna Tasic
Major mice infestation at this place! Be VERY careful. I had a 10x10 unit which I thought was ridiculously overpriced and then when I went to move out… TONS of mice droppings and they got into most of my boxes, so most of my stuff was ruined. It was awful!!!! I doubt they have it completely under control but do not be fooled if you think this public storage is “clean”
March 3, 2023
Google Public Storage Daniel Smith
The customer service was great and very helpful and didn't take very long to get my unit
February 18, 2023
Google Public Storage Yoana Trujillo
They made the entire process of renting my space easy, comfortable and fast, thanks for everything, you did a good job, guys.
January 24, 2023
Google Public Storage Juli Graves
I just had a great experience with Coquita at the Deerborn location in Seattle. She was extremely helpful and provided excellent customer service!
January 18, 2023
Google Public Storage angela low
***WARNING RODENT INFESTATION*** I've been renting at this facility since 2017. My unit started out at $65 per month and is now $170 per month. This past weekend my husband and I went to my 3rd floor unit and right away we noticed mouse traps every two feet or so (they had never been there before). Once we got to the row my unit is you could see mouse droppings everywhere and the smell was horrendous and intolerable. I opened my unit to find mouse droppings covering everything and ruining most items. The staff never contacted me to let me know there was a mouse infestation, and from the comments on here it seems to have started at least 6 months ago! They also never warned us when we showed up there this past weekend that we would need gloves and a hazmat suit to enter our storage unit. UNACCEPTABLE
January 15, 2023
Google Public Storage Christopher K. Bergman (Bergie)
Heated, four levels, right next to Goodwill easy access with car plenty of parking
January 5, 2023
Google Public Storage Zaed Al-Mousily
Excellent location to store stuff. Used them for over 3 years and never had an issue. Great staff and management of the location.
January 2, 2023
Google Public Storage don dunavant
The staff were a great help.
December 30, 2022
Google Public Storage Bri
Just checked in today after driving 33 hours to move to Seattle and Coquita was so beyond helpful! Not only got us checked in and gave us the rundown of the building super quickly but also gave us some tips/recommendations about the city. GREAT customer service and made the moving process easy - we are glad we chose this location!
December 16, 2022
Google Public Storage Mr. Brubaker
Coquita did an amazing job with helping me rent my storage space and helped me with answering all my questions! Very optimistic and professional! Thank you Coquita!
December 8, 2022
Google Public Storage Ben Yisrael
Maynun and Coquita were incredible! Great consumer service and professionalism.
December 1, 2022
Google Public Storage Ivy Cassidy
Coquita was a fantastic help wrangling an interesting parking situation with our moving truck while we were unloading a unit. Friendly and super easy to work with during a stressful move.
November 30, 2022
Google Public Storage Marsden Monachino
Very convenient location. Laid out well intuitive floor planning. The staff is great. Coquita was especially helpful and welcoming. Much appreciated. Thank you Coquita!
November 29, 2022
Google Public Storage Carlos Martinez
Coquita was super friendly and helpful. Highly recommend!
November 29, 2022
Google Public Storage Ernest Flowers
Coquita Out of all the public Storages I've been to When it comes to respectable Kind Turn somebody bad day to A Good day I think Coquita Should get a raise She goes way above with her Work Ethic Not 5 stars I give a 500 stars
November 22, 2022
Google Public Storage Matthew Ryan
Mice infestation!! The people who work there couldn’t have cared less. Not rude just “not my problem” customer service. Over priced unit and they kept bumping up the cost of my unit. If I had to do it again I’d rather burn my stuff then store anything here ever again.
November 19, 2022
Google Public Storage Juliette
Beware, they have tripled my monthly rental rate over the past three years and the place has recently had a MAJOR mouse infestation. Staff is very nice and helpful though.
November 15, 2022
Google Public Storage Ben N
Coquita has nice customer service property is clean everyone works hard here.
November 9, 2022
Google Public Storage Ranvir Singh
October 29, 2022
Google Public Storage Dana Benson
October 8, 2022
Google Public Storage Beth Péeva
Found a dead mouse plus droppings in our locker. Had to throw away some of our stuff. Returned a few weeks later and nothing else has been damaged so I'm hoping they have it under control now. Still disappointing that they will not provide any compensation.
October 3, 2022
Google Public Storage Anthony ANDERS
Don't rent here! There is an infestation of mice that WILL get into your belongings and ruin them. Staff on site was aware of the problem and moved me right into the middle of it. Good luck getting the insurance to pay up. Half of my stuff is ruined and now I get to hand them 140$ If could give zero stars I would.
October 3, 2022
Google Public Storage Michael McConaughey
October 1, 2022
Google Public Storage Stan Sukhotski
I just discovered that the storage facility is overrun by rodents. My entire storage unit was infested with rodents and covered in rodents’ droppings. They made through my boxes and caused irreparable harm to my possessions. Management suggested to file insurance claim and offered complimentary boxes.
September 30, 2022
Google Public Storage Marvin Chapman
Maynun helped me today she was super helpful nice and provided me with excellent service. Coquita was also great.
September 26, 2022
Google Public Storage Brendyn Alexander
They keep jacking the prices up. No one is in the office when you stop buy during regular business hours. And now you have to sign out carts to move anything (which means you can’t move anything because no one is at the office when you stop by). I’m getting my stuff out of this place ASAP. I suggest others do the same or stay away in the first place. Update: I found rat dropping in my storage unit on top of items I’m storing and the elevator smells of urine. It’s increasingly difficult to see how the $50 price increase in the last few months can be justified.
September 18, 2022
Google Public Storage Cydna Knebel
I’ve been struggling with a move for the past few months, with many roadblocks due to supply chain and lack of employees. The Public Storage on Dearborn in Seattle is quite simply the most efficient facility run and supported by a professional caring team who is fully engaged in all aspects of the success of this location. I owe them a debt of gratitude, as they have gone above and beyond in many instances. I wholeheartedly recommend this business and a very happy and appreciative customer.
September 8, 2022
Google Public Storage Katye' Eby
Johnathan was awesome! My nails were too long - he slammed that key on the ring no prob!
September 2, 2022
Google Public Storage Shannon Creel
Storage day can be stressful, but every time I’m there Coquita goes above and beyond to make my experience fluid a overall a better experience!
August 24, 2022
Google Public Storage Elizabeth Bennet
This review is for the team member Coquita. She was amazing, friendly and provided wonderful customer service to us. In a little over a year, we have used three different storage units, ranging from their smallest option, the 5x5 to their 10x10 option. The employees have been nothing but helpful in assisting us with our move in and move out from each unit based on our fluctuating storage needs. When they had a power outage, they called and communicated with as many folks as possible and was nothing but smiles. It was my first Public storage experience and I have to say that this location gave me nothing but positive vibes. Coquita is a gem and should be valued and appreciated for the care and standards she exhibits to customers.
August 17, 2022
Google Public Storage Jasmine Phillips
August 14, 2022
Google Public Storage S
Raised my storage fees thirty percent. Bill makes no sense - standard rent $70 - discount from sign-on $16 = $74 ?!? I called. They said there was a $20 increase to my rent. I pointed out the math error and they said it wasn't a standard rent increase. It was an increase to MY rent. Also, auto-pay rejected my CC -bank said they kept approving it. Public Storage said there was nothing they could do. I will be removing my goods ASAP
August 14, 2022
Google Public Storage Sherrie Curry
I had a lot of stuff to unload and it was almost closing time and we weren't going to be finished unloading in time. The manager Coquita and team members Anthony and Henry jumped in to help us. Without their help we wouldn't have been able to store all things in one day. Hottest day in Seattle, but yet they stayed and made sure we got our things moved in.Very pleasant . I couldn't have asked for better service.
August 10, 2022
Google Public Storage Irene S
Coquita did an awesome job of checking me in all while rolling with the uncertainties of supply chain issues and local environmental disturbances. Very professional staff. Thanks for your help!
August 7, 2022
Google Public Storage Aliyah Canton
*****As of August 6, 2022 there is a rat/mouse infestation at the facility***** Starting with the pros of the situation: -The setup process over the phone was quick. -We arrived 10 mins before closing and Paul, the employee that we worked with at the facility, was nice enough to let us check in and move in the one item that we really needed to get into storage. -There was a great $1 for the first month deal at this facility (maybe due to the rats??) Cons: -With that being said, Paul was willing to take $180 of a customers money without mentioning that there was an infestation. He walked us to the unit and we noticed everyone wearing gloves which should’ve been a red flag. It wasn’t until we were alone with another customer who made us aware of the rat situation which apparently are through his clothes and shoes. We immediately went back inside and was issued a refund which Paul did without a problem. However, he did not apologize once for deceptively selling us a unit with rodents. It goes to show how little of a priority customers really are to Public Storage.
July 14, 2022
Google Public Storage Alvin .Johnson
Great place. Prices the best. Homeless around is bad.
July 12, 2022
Google Public Storage Eric Rance
July 8, 2022
Google Public Storage Joshua Peterson
Amy was really helpful! She let me scope out a couple units ahead of time to pick the right size
July 7, 2022
Google Public Storage E L
Amy was very helpful and friendly in answering my questions. Thanks!
July 1, 2022
Google Public Storage Marina McBride
As far as storage goes this place checked all the boxes. I moved my stuff in during covid, the ‘no contact’ service was nice during that time but as things mellowed out it was nice to see the staff around. Never had any issues with billing or with my unit and closing out was very simple. Management was very accommodating when I moved out, hence the good review. Should I find myself needing storage again in the future I'll definitely choose them.
June 30, 2022
Google Public Storage Juno L
First time renting a storage unit, and it was an amazing and welcoming experience. All questions were kindly answered, and every member of the staff goes over the top to help their customers. Paul, Coquita, Anthony, and Henry are the best!
June 22, 2022
Google Public Storage Abdi Larane
Coquita thank you for your great customer service.
June 19, 2022
Google Public Storage Hector Nunez
June 18, 2022
Google Public Storage Brad Ritke
Very happy with there service, had a problem and was contacted by Coquita the manager and she very quickly rectified the situation. I absolutely 100 % would definitely recommend renting there.
June 17, 2022
Google Public Storage Robert Edmonds
Great place for your storage needs everybody was treated me Fair and it was close to my house when I needed to store my things
June 17, 2022
Google Public Storage Brad Ritke
Ok update on my review I made a mistake I have actually had my storage for 6 months and I was contacted by Coquita the manager and she absolutely was outstanding in rectifying the situation I can't say enough about the service and I totally feel like a jerk now and I just wanted to Say Thank you to Coquita for her outstanding service. I absolutely would recommend anyone renting storage from them.
June 14, 2022
Google Public Storage Michael Keown
This place is great, the staff is super friendly and helpful and it's run very professionally. Coquita in particular has this incredible wonderful positive attitude and energy and goes out of her way to be accommodating and it has made my rental experience here very positive one.
June 3, 2022
Google Public Storage Amanda Bear
Everything went smoothly and efficiently, from move in to move out. Jonathan was a great help!
June 3, 2022
Google Public Storage Kathy Wilson
Paul and Anthong were very helpful
June 1, 2022
Google Public Storage Ulec Ochmandada
May 29, 2022
Google Public Storage Ali Abdulaziz
Couuita you was good
May 28, 2022
Google Public Storage Ulam Bat
There was one female staff who was helpful and patient. They were about to close in 10 minutes, but she stayed late to help us. We are beyond thankful for her help and nice personality. I believe her name was Coquita.
May 25, 2022
Google Public Storage Howard Reitman
I recently rented a storage locker at the Fairview Seattle public storage. Coquita was incredibly helpful and lovely to deal with. She was polite, resourceful and helped me easily through the process.
May 22, 2022
Google Public Storage Ernst Henle
Great help from the office, especially by Coquita. She answered all my questions and gave me valuable advice.
May 20, 2022
Google Public Storage Dominic Poole
Coquita is a great help, she helped me move in my storage unit and I have been a satisfied customer for over 4 years at this location
May 19, 2022
Google Public Storage SeahawkRon #12
Coquita was very helpful on many occasions when we visited this facility. She she is courteous and professional and definitely an asset to the company. Would highly recommend this location.
May 14, 2022
Google Public Storage Drii
Affordable pricing, spacious units, and the staff is phenomenal!! They understand life happens and are more than willing to work with you! Shoutout to Kai who helped me out big time when I was moving!!
May 12, 2022
Google Public Storage Neko “Purr” Meow
Coquita is such an amazing staff member to interact with whenever I come in she is Beyond helpful and always with a smile. Also Henry was amazing also while I set up my storage unit.
May 3, 2022
Google Public Storage Tanvir Sethi
This storage is crazy good. Especially, their staff; they are amazing. I had called them beforehand to inform them that I'll be late and they were happy to accommodate me. I got there at 6:30PM even though they close at 6:00PM they let me in and helped me move my stuff!! A big shoutout to Coquita, Henry and Paul. You guys were amazing.
April 15, 2022
Google Public Storage Mir Nefer
Kai is the greatest, he helped us when we were in a tough situation. He was thoughtful, knowledgeable, and good PR skills. What a blessing. Thank you!
April 10, 2022
Google Public Storage Aquantic Ryan
Amazing location and service! Big shout out to Coquita for over the top helps with my moves! :D
April 3, 2022
Google Public Storage Jerett Franklin
There were about 20 people including a friend who i was with there 15 minutes after 6 pm on the second of April 2022. The woman that was closing was kind enough to re-enable the elevators to let us and others finish storing their belongings. I personally thought the storage was available 24/7 and that someone is always there to lease out space and offer add-ons if necessary but maybe that's not how it works here in this state or maybe in general (i don't know). Again, the woman that was kind enough to stay wanted to go home and take care of her kids so the least i feel i can do is give this review. Thank you because it would've been a hassle to move everything we just packed back to a place my friend was moving out of.
March 31, 2022
Google Public Storage Winnie Chan
March 26, 2022
Google Public Storage Mahesh
I had great experience. Amazing staff especially Jonathan. Thank you.
March 24, 2022
Google Public Storage Lilian Liang
Henry was really knowledgeable and helped our group set up a storage unit easily! He was able to answer all of our questions and our experience was very smooth. Thanks Henry :)
March 15, 2022
Google Public Storage Muse Muse
March 5, 2022
Google Public Storage Dareold Brown1
Thank you Coquita and Tay for helping find me the right unit and size it fit my belongings.
March 3, 2022
Google Public Storage Victor Dumitrascu
These guys do an excellent job over here! Their customer service is top of the line! Coquita helped me out and she is awesome! Definitely goes above and beyond! I would definitely recommend them.
March 1, 2022
Google Public Storage Bryan McKay
Coquita was so helpful, she went above and beyond each day I came in to remove stuff from storage. She was also very transparent about the financial aspect and helped me find the best options that worked for me. I am beyond thankful for her help and would only choose this location because of her!
February 25, 2022
Google Public Storage J Loco (Jess)
Busy location but the facility is always clean, and the staff is helpful. Henry was assisting me, he was kind and thorough.
February 21, 2022
Google Public Storage James Young
Coquita has great customer service she helped me when I had an issue with my last storage unit. Thanks again Coquita
February 20, 2022
Google Public Storage Darius McClain
This Public Storage has very kind and professional employees. It has been a very nice business experience storing my things there. Very nice people working there; Henry, Allen, and especially the manager Coquita. Thanks again for the great customer service. I will rent from you again next time I'm in need of a storage. I liked the clean building. Thanks again!
February 18, 2022
Google Public Storage John Miller
Anthony the manager there is awesome and helped me change units (within the same building) to help save on my monthly. Super nice facility and you can leave you items there with assurance that all will be safe. Happy I signed up there and Anthony does a great job.
February 17, 2022
Google Public Storage Jitender Verma
This location and staff is awesome. Anthony helped me with my storage rental and he was wonderful; helped me in best possible way and made me select a smaller rental space with low rent than what I decided myself. I would recommend Anthony and this location always.
February 11, 2022
Google Public Storage BrIronman BTL
Paul, Tay, Anthony, Coquita and Henry! Great customer service and fast, efficient service! Very helpful and personable. I really am enjoying my time that I spend at Public Storage on Dearborn in Seattle. Seriously, Bryan
February 9, 2022
Google Public Storage Duc Truong
Henry was vey helpful and informative when he set up my account. Learned a lot during the process since this is my first time renting a storage. The process was extremely efficient and only took less than 40 minutes.
February 6, 2022
Google Public Storage Steve Janke
Henry was very helpful and courteous in assisting me to change to a different unit.
February 5, 2022
Google Public Storage Idris Tamba
Tay and Paul were really helpful, thank you (:
February 2, 2022
Google Public Storage Marvin Bennett
Coquita had excellent service thank you
February 1, 2022
Google Public Storage Jodie Levy
Coquita was fantastic! She went the extra mile when we encountered a problem. Really appreciated, as not everybody would have been as helpful. Plus she is really friendly and upbeat.
February 1, 2022
Google Public Storage Brittany Raquel
My girlfriend and I recently combined our units at this location and were able to save over $50 by doing so and have more space than we started with! The online specials are definitely worth it! But the best part of this location is the amazing service provided by the employees. We were so blessed by the assistance received from Coquita and Tay. They both went above and beyond on multiple occasions to help us and even though we took up more of their time than expected they never made us feel like an inconvenience or an annoyance. They seemed genuinely happy to help. This service sets them apart and is why we will continue to have a unit here even though the 6pm cut off for access is mildly inconvenient. Huge thanks to these two stellar ladies!!
February 1, 2022
Google Public Storage Trevor Kostolny
I recently started using public storage and this place was by far the most affordable and professional company I was in contact with. I scheduled an appointment over the phone and ended up running late. Despite being late, Henry took care of all the paperwork with me, which only took a few minutes. He also was super knowledgeable in all aspects of the business making this experience seamlessly. A concern of mine was the location of the building but after seeing all the security measures they take ( Roll up gate with code, property cameras, etc) it made me feel a lot better about leaving my property in this building.
January 30, 2022
Google Public Storage Antion Morrison
This is a 5 star because it was a complete turnaround from the previous experiences there. We came in to do something that we didn’t even feel like doing and left impressed because of a woman named Coquita who helped us. She explained everything quickly, efficiently and confidently. She was considerate. She didn’t kick problems or excuses off to someone else. And on top of that, she was friendly. Because of her, I would recommend this place to other people.
January 29, 2022
Google Public Storage Kelly
January 27, 2022
Google Public Storage Katie Seaquist
Coquita was very professional and courteous and made the whole experience easy and comfortable.
January 24, 2022
Google Public Storage Dana Cartwright
Was very friendly and helped me with my first storage I will be recommending them to all my friends
January 11, 2022
Google Public Storage Meredith Ready
I've only just rented a space, but wanted to come on here to say that Coquita was very helpful in getting us signed up. The location has a lower price than others I looked at in the area. We needed a place that was centrally located and climate controlled so this did the trick. It is a bit sketchy, but you can open the garage door with the app from within your vehicle and the elevators are controlled via password as well so it's a very secure building. That said, I've already found large piles of trash in the building outside of units and broken glass. I guess it comes with the territory.
January 5, 2022
Google Public Storage eliezer jimenez
January 5, 2022
Google Public Storage Rosemary Funk
January 5, 2022
Google Public Storage Deane Pope
Rio was great and friendly and the building is clean and well kept. Definitely glad I chose this spot.
January 3, 2022
Google Public Storage Brandon Eller
33% rent increase beginning of year. Tons of drug use outside front door and garbage everywhere. Employees don't help when lightbulbs are burnt out in hallways. Feels very unsafe.
December 9, 2021
Google Public Storage Zohra Mohammad
I was in a rush and came into the location 10 mins before they were about to close . Two wonderful ladies were able to assist and make sure I was able to finish my task. Coquita and Tay were a blessing!!! They waited for me and even helped me. Couldn’t of asked for better employees. Such sweethearts 💕
November 12, 2021
Google Public Storage Kavika Fiatoa
The access can be tricky
November 1, 2021
Google Public Storage Erik Norman
DO NOT RENT BEFORE EXAMINING THE SPACE IN PERSON! Went to rent a 5'x4' "locker", the guy at the front counter thought it was funny that I would expect a reasonable height to the unit, said something about it's just a "locker" as if that has any general meaning for the height dimension. Their own website doesn't have information about lockers in the size guide, says "Many of our 5x5 storage units have 8-foot ceilings". Shoot, a "locker" could be two inches tall and you'd still have that spacious 20 sqft footprint, right? No pictures on the website, no height dimension... Storage is inherently volumetric, why is there not an explicit height dimension to any of their marketing materials, especially for site- and unit-specific materials like reservation information? They already state that sizes are estimates but they don't even bother to provide an approximate figure. Seems deliberate, pretty shady. Never mind that the unit I was considering is only accessible by ladder and that's also conveniently not stated in my reservation.
October 22, 2021
Google Public Storage Timothy Dunn
The staff here are wonderful. Every employee is friendly and helpful. I mean Everyone. Clean and secure facilities
October 12, 2021
Google Public Storage Jessica Gibbons
The services we used for years and customer support from Rio are top notch. Thanks!
September 22, 2021
Google Public Storage Bruce Watson,Sr.
September 13, 2021
Google Public Storage Joney Alam
RIO IS THE DUDE
September 13, 2021
Google Public Storage Glenn
Rio Rio was very helpful. Really good great customer service and was friendly👍🏻
September 10, 2021
Google Public Storage Frank
Rio and the others are always helpful and friendly.
September 10, 2021
Google Public Storage Elizabeth A. Reynolds Thomas
I cannot say enough about the stellar assistance I was given on 9/10/2021 by Lisa Thomas, Regional VP WA and Idaho! She is a quick and savvy problem-solver, and smart as a whip! Lisa is customer-focused and gets it! That is the secret to business success! Promote her! Thank you, Lisa. Liz A. Reynolds, PhD (Seattle, WA)
September 5, 2021
Google Public Storage Derek Bernard
August 28, 2021
Google Public Storage Mr Newtons
Pretty impressed. Nice, climate controlled facility, decently priced, and once there easy to navigate and store your things. Marred only by being located in a somewhat sketch area and being difficult to find the entrance to.
August 11, 2021
Google Public Storage Ben Maund
Had a great experience renting a unit at this location. Patrick was very helpful and friendly. Thanks for helping me out during my move!
August 7, 2021
Google Public Storage Christopher Price
I got a letter in the mail saying they are increasing my monthly storage bill by 12%! To get someone to sign up for your business and then wait to increase the payment is a horrible way to operate. Don't fall for the prices they post!
August 6, 2021
Google Public Storage R R
DON'T GET SCAMMED BY THEM. They have a bed bug infestation problem at this location. Be prepared to throw away everything you store with them. They'll also make up terrible excuses to charge you extra on your way out.
August 6, 2021
Google Public Storage R Raz
July 20, 2021
Google Public Storage Alex Z
Lynn Z was very helpful in recommending the size of box for packing and she even offered to help with the packing.
July 15, 2021
Google Public Storage MARK ANTHONY MEDINA
It's a rough location, but they manage.
July 15, 2021
Google Public Storage Omer Levy (‫עומר לוי‬‎)
Very convenient location, with friendly staff. Not enough hauling carts on site.
July 7, 2021
Google Public Storage DK Gia
Clean Environment, Professional Service, Optimistic Staff. It is rare to find all these qualities in one business.  I am happy to sayI found these qualities in Public Storage at 1200 S. Dearborn St. Seattle.The environment is clean and organized, good security on many levels, and a staff that is top of the line.  I went there with a few questions a couple weeks ago.  Patrick, the manager, listened intently, answered my question, then made suggestions to improve on my plan.  I am happy that I chose this Storage Company and will refer my friends and family.  If you are looking for a safe professional environment that provides excellent service I highly recommend you reach out to this company.  You won't be disappointed.
July 7, 2021
Google Public Storage Kenneth Green
Patrick and Rio are very awesome and they are starting to look like twin brothers. Great customer service.
July 2, 2021
Google Public Storage Sandy Hernandez
Patrick is an excellent property manager very helpful help me out of a jam and I appreciate it.
June 29, 2021
Google Public Storage Da Suit
Good space n air climate control plus fer an added bonus 24/7 security system
June 19, 2021
Google Public Storage Cynthia Van
Patrick and Paul are awesome!!! Great customer service, very helpful and friendly. I felt important and like family atmosphere. The prices are great also.. very competitive specially for being in the heart of Seattle! Thank you for all your do!!
June 17, 2021
Google Public Storage Andrew Chen
Had a had a great experience at public storage Patrick was professional and thorough you guys need to keep him
June 10, 2021
Google Public Storage ARROW LINDOFF
May 29, 2021
Google Public Storage Samantha Vann
Patrick and Paul helped me out of a bind excellent service
May 29, 2021
Google Public Storage Brian Buchanan
Patrick was “FANTASTIC “ & very Professional Thanks for all!
May 28, 2021
Google Public Storage Max Chan
Patrick and Paul helped us during our vacate and they were super friendly and professional. Really easy process to set up a unit, easily one of the better storage rental experiences I've had.
May 27, 2021
Google Public Storage Cassondra Powers
I am moving a friend out towards this area. Paul was very informative and helped me find the right size locker for us. Paul deserves a raise. Thank you for your patience with us Paul!
May 22, 2021
Google Public Storage Albert Yerman
Great unit for the first few months. Upon returning I discovered moths all over my unit. After raising the issue with staff I was informed they were already made aware of the INFESTATION on my floor but failed to notify myself or other tenants. I moved out immediately. I am still finding moths in my belongings after several attempts to treat. Public storage has yet to respond or officially acknowledge the problem. I would not go back to this facility. They treat you as a number rather than a customer.
May 17, 2021
Google Public Storage Christopher Mies
May 15, 2021
Google Public Storage Pearl Jefferson
Patrick and Paul are thorough Professional young men and we appreciate their business. These two are keepers
May 8, 2021
Google Public Storage Kenneth Wint
Patrick is always helpful when I need answers
April 30, 2021
Google Public Storage D Dol
Patrick is the man. 10/10
April 28, 2021
Google Public Storage Anthony Baker
Rio, & Patrick we're fantastic, they help me with all my needs when I rented there
April 27, 2021
Google Public Storage Cinque Dews
Great area surface area can't believe how big it is
April 11, 2021
Google Public Storage Janice Won
Convenient location. However, I came into the store around 9 am on Sunday and nobody was in the office to assist.
April 11, 2021
Google Public Storage Bryce Ultim
Rio is the man!
March 15, 2021
Google Public Storage Ted Dahlstrom
Always an adventure going to PS. Great people-watching.
March 14, 2021
Google Public Storage iennah jackson
March 13, 2021
Google Public Storage Erin Rombouts
Not a bargain for prices, but excellent location and facility. The only reason I won't stay long is the price point. Plan to move to a less central location and non chain facility in near future.
March 7, 2021
Google Public Storage Holly
Simone, is awesome. Great help.
March 7, 2021
Google Public Storage Connor Barfield
Simone was amazing and super helpful. Like the place overall as the private parking lot makes it really convenient.
March 7, 2021
Google Public Storage Max Verbowski
March 7, 2021
Google Public Storage Hillel Cooperman
Simone was so helpful. She answered all my questions AND saved me money. This is the Public Storage to use, and Simone is the person you want to work with!
March 7, 2021
Google Public Storage daniel maccio
Great location and convenient. Simone was super polite, positive, helpful! Thank you!
March 7, 2021
Google Public Storage Alexandra Wells
Great experience at this location! Could not have been more efficient, friendly, and clean. Simone and Rio (working the desk area) are awesome! Incredibly friendly, knowledgable, and super helpful.
March 7, 2021
Google Public Storage Benjamin Chung
Simone and Rio were absolutely fantastic. Stellar customer support and instilled a lot of confidence in the entire facility as a result. I would recommend this location to everyone and anyone that has storage needs.
March 7, 2021
Google Public Storage Benjamin Chung
Simone and Rio were amazing. Two great employees that bring humor and expertise to a fairly simple service. I would recommend this location to everyone and anyone that has storage needs.
March 7, 2021
Google Public Storage Benjamin Chung
Simone and Rio were wonderful. Two great employees that are always willing to help. I would recommend this location to everyone and anyone that has storage needs.
March 7, 2021
Google Public Storage Lena Maai
Simone & Rio helped me get a transfer storage locker to move my things. Super friendly & Simone walked us to our unit & made sure we were ok.
March 7, 2021
Google Public Storage Joe Braidwood
Super great staff were. Patrick, Simone and Rio helped me out with my storage needs. This place is so much better than the average storage dive. Really recommend it.
March 7, 2021
Google Public Storage Elissa Elissa Arnheim Health Coaching LLC
Simone and Rio are fabulous – the customer service I have received here is always above and beyond. Highly recommend.
March 7, 2021
Google Public Storage Adam White
Great place, feel my stuff is very safe there. Staff is very friendly - Simone did a fantastic job of answering my questions and was very helpful.
March 7, 2021
Google Public Storage C JTone
Excellent advise from Simone on how to deal with maximizing storage space within my unit. Genius
March 6, 2021
Google Public Storage Clarence Smith
Yesterday while paying for service in NY State as ALWAYS Customer Service is tops,but looking out for "savings perks" in a national pandemic for your customer in real time is human -spiritually good business practice & also show individual compassion in helping those who have good payment shhistoryhistory.THANKS
February 27, 2021
Google Public Storage Leah Eister-Hargrave
Great experience! Easy to book and easy introduction to unit and facility. Patrick was friendly and helpful and efficient! Thank you!
February 24, 2021
Google Public Storage Kris McLaughlin
Had stuff here for about a year with no problems. Checkout was very fast and easy, it took seconds of talking to a rep. Just awaiting post inspection.
February 19, 2021
Google Public Storage Cody Hanset
Patrick was a lifesaver. Had a good experience with Public Storage.
February 15, 2021
Google Public Storage Stephanie Anderson
Very nice ,new building however there were these storage units you have to use a ladder to get to and it was ver difficult to carry boxes on a ladder
February 13, 2021
Google Public Storage O'Mark sanford
Cold and had homeless people walking around
February 12, 2021
Google Public Storage Jonathan McCollum
Coquita and Rio did a great job setting me up with a second unit! Definitely recommend
February 11, 2021
Google Public Storage Talon Clinger
January 30, 2021
Google Public Storage Victoria Gibson
Great customer service and affordable prices!!
January 28, 2021
Google Public Storage Nicolas Bowers
Received excellent service from Patrick the property manager. Was going through a very stressful move, he was nothing short of a godsend. Very professional and helpful. Would rate 6 stars if I could
January 24, 2021
Google Public Storage Musa Sesay
December 28, 2020
Google Public Storage Kaliappan Stubbs
Suspicious business and somewhat helpful all depends on their moods like men and women pmsing and yes men do pms
December 18, 2020
Google Public Storage Anthea White
James was awesome!!
December 8, 2020
Google Public Storage Michael Miksis
For storage units the place is on par with others in the area. Customer service needs some work. I mailed a check and after two weeks they hadn't received it. I called and tried to ask questions if there was anything that could delay the receipt of the check and the employee immediately accused me of trying to start an argument. I would read the reviews with some skepticism. Warning, many of the five star reviews are from individuals where this is their only review. This can be a sign of reviews submitted by employees of the property.
December 4, 2020
Public Storage Pamela Klein
What is a lease fee? We have never had to pay it before we have been there like 2 years Now all of a sudden a $54.00 lease fee it's crazy
November 16, 2020
Google Public Storage Lauren Miller
Simone was amazingly helpful! Great experience and 5 stars!
November 8, 2020
Google Public Storage Scorpion TV48
Worst
November 6, 2020
Google Public Storage Dominic rush
The best public storage in downtown Seattle
October 6, 2020
Google Public Storage Eugene Hinds
September 30, 2020
Google Public Storage Alex Livingston
Jay was great on phone. Handled my questions. Place very clean. Accessible. Trucks drive right in to unload in large inside dock.
September 23, 2020
Google Public Storage Rapterling gamer
September 22, 2020
Google Public Storage Candice
I don't understand how this place could possibly have such a high rate for reviews. The location is obviously ideal being right off the freeway, however, being in such a spot in the city also welcomes rats - rats that clearly love to leave their droppings in and around the facility including some of the units. Super fun to find especially after cleaning and disinfecting all of your belongings prior to storing them here but I digress. The issue that has significantly negatively impacted my cortisol levels is the clear and blatant harassment that comes from this locations employees, as well as, the complete disregard for the customer and any type of solution that comes from the regional manager. Oh and forget trying to climb any other route to reach someone else to help you (the call center employees can't do anything to help with any type of issue other than accepting payments) You won't get any further than the employees at the location. Behold the negative outcome for the customer having such a compartmentalized business model. Thank you Public Storage. Doing business with you has been one of the biggest mistakes of my life. Harrasment with no protection or solution until I can get my stuff out of there. What's next? A gag order? In short, this place absolutely sucks.
September 19, 2020
Google Public Storage yanci83 Quinteros
September 15, 2020
Google Public Storage Luis Gonzalez
Man this place is amazing with a great team running it! My wife and i enjoyed our experience being helped out by Rio. Rio got us laughing and enjoying our day while shopping for a storage unit. He gave us a wlk through to our unit while letting us know to great things seattle has to offer. Next time anyone comes in ask for Rio for he'll put a smile on your face and make your experience at this public storage fantastic.
September 4, 2020
Google Public Storage Paul Topping
I really enjoyed this storage facility on Dearborn. It was always clean, everyone was always nice, well lit, and felt safe keeping stuff there for over two years before moving and not needing the the space. Oh and move out process was a breeze.
August 28, 2020
Google Public Storage Anna Zagorodniy
This specific location on Dearborn was great! Good deal on space and easy process.
August 23, 2020
Google Public Storage Terry Nicholas
August 23, 2020
Google Public Storage Colette Hobbs
July 29, 2020
Google Public Storage H Brecht (Holly bee)
July 16, 2020
Google Public Storage Carly Rappaport
I found a great rate and promotional deal on a 5x10' storage unit. Rio was very nice and helpful and made the experience super easy.
July 14, 2020
Google Public Storage Maine Maine Ezell
It can do better. Prices are kinda high at this location. The lights directly in front of my unit have been out for over a year now. Reported to management & BBB and only compensated for 1 month. Still waiting for corresponding action but none. Also offered to move units but on a higher level w/o help- I can't do that. Told to buy a flashlight or lamp. Also told a sevice request would be put in and still NOTHING!!!! Also homeless folks are always loitering in & around the facility!
July 11, 2020
Google Public Storage Doug Sata
July 3, 2020
Google Public Storage Kovid Puria
Hannah was really helpful!
June 27, 2020
Google Public Storage James Liu
June 23, 2020
Google Public Storage Don L
Excellent experience!! Their website was easy to use and most (but not all) of the paperwork was completed online before my move in date. When I arrived, Rio helped me finish the check-in process and showed me where my 10x10 unit was located. There were carts available to move your belongings. Plenty of parking, even for moving trucks. The facility is clean and well maintained. My only complaint (which is minor) is that the elevators are very, very slow. I am happy with my choice and will continue to use this facility.
June 16, 2020
Google Public Storage Michael McPhearson
This location is excellent. The staff is cordial and helpful. Jay did a fantastic job of switching our account and unit. My review is months late from when he helped me. I'm not sure if he still works there. I much appreciate his and others' friendly manner with customers.
June 15, 2020
Google Public Storage George Li
First time using Public Storage. Online reservation was easy. Check in was smooth. Trey called to confirm move in date and time and Rio checked me in on the day of move in. Facility is clean and both Trey and Rio were awesome. Will be using this place for the next 2 years during college summer breaks for my daughter attending SU.
June 15, 2020
Google Public Storage Uriel Cabrales
May 24, 2020
Google Public Storage Sarah Paul
This unit isn’t what we expected. My mother was informed you could walk into the unit not climb a ladder. How am I supposed to lift a box and get on the ladder without breaking something? Not happy!!!! However Simone was great. Also, unless you buy their insurance you can’t finish your payment account online. Don’t advertise something if there’s a catch. Lastly, can’t enter property during non-working hours due to the virus. Now I have to make arrangements to make sure I’m there before closing. Another hassle.
May 23, 2020
Google Public Storage Servando Mata
May 10, 2020
Google Public Storage Eeshan Kuic
Feather and this Public Storage is amazing! She helped us out by finding extra dollies for us and helping us get everything moved even though they were closing! Highly recommend!
May 3, 2020
Google Public Storage Kevin Matthews
March 19, 2020
Google Public Storage Darren McPherson (Edgelesskhan)
March 16, 2020
Google Public Storage Gidgette Smith
Jay was very helpful getting my storage unit set up, Nicole and the rest of the staff was very understanding when I arrived late for my reservation. Very clean facility, happy to store my things and will recommend them again in the future.
March 5, 2020
Google Public Storage fernando frias
March 5, 2020
Google Public Storage Jason Freebird
Lots of space, helpful staff, securities presence helpful.
March 2, 2020
Google Public Storage Joe Miller
Top crew!
March 1, 2020
Google Public Storage Claudio Sanchez
Great new property, pricing and location to a Seattle. Lots of parking and a secured location. The property is clean and the employees are very helpful.
February 29, 2020
Google Public Storage Daniel Benner
Staff here are excellent. Nicole got me all set up on day one and was very efficient, polite, and helpful, and Nema and Hannah helped me get some things into my unit after 6:55, when the elevators shut down; really appreciate a place being flexible like that. Only dropping a star cause of all the additional fees: ad says "$1 first month!", but then there's a $24 admin fee. You also have to purchase the lock for $20, plus $11 a month mandatory insurance, so prices seem lower at first but then really add up. Also, bring a measuring tape if you really need the units to measure up, cause when you sign the storage contract, it'll say "units might not be exact measurements." All in all, this storage spot is solid.
February 28, 2020
Google Public Storage Paul Marraffa
Good site little pricey but convenient for a downtown location. Staff was very courteous and staff was considerate
February 27, 2020
Google Public Storage Julien Carlson
Nicole has great customer service. I forgot I left something in my unit when I check out and she gave me a code and got me up there out in time to make happy hour and celebrate not having to pay rent at a storage unit any more! 10 years🤯!!!
February 27, 2020
Google Public Storage Remus Turcan
February 27, 2020
Google Public Storage Peace Love
February 24, 2020
Google Public Storage Karlene Rytkonen
Nicole was amazing! Moving can be so stressful and it was great to get help from someone and laugh so much too. Thanks so much, Nicole!
February 22, 2020
Google Public Storage Ann Proctor
February 17, 2020
Google Public Storage Rebecca Kuhn
I have come by this Public Storage location many times for a work unit and each time the staff invite me with a warm welcome! Definitely recommend this location. Parking is always available and the nearby Goodwill makes for convenient donations. Jay helped me open a new unit - it was quick and easy!
February 16, 2020
Google Public Storage Darrel Shankar
Coquita was amazing she saved my life in a pinch on a last-minute move such a love for this place thank you!!!!!
February 15, 2020
Google Public Storage Badtz Maru
February 9, 2020
Google Public Storage Stacy Watts
February 4, 2020
Google Public Storage Andres Ibarra
Very rude employees ,even cops once were called I saw by disgruntled engry costumers ,restrooms are horrible after they open for you
February 4, 2020
Google Public Storage Patrick Hollister
Staff is helpful and polite. Facility nis safe and secure
February 1, 2020
Google Public Storage marcus clyde
This was the best storage unit I’ve used! They were very helpful & also helped me save some money on move out! Recommend using. 5/5!!!
January 29, 2020
Google Public Storage Arturo Hirales
Precios.accesibles
January 29, 2020
Google Public Storage Andre Franklin sr
January 27, 2020
Google Public Storage Desseria Darrett
Nema was amazing with assisting me with getting into my storage early. The team was very welcoming and friendly when I came through the door. Definitely would recommend this location.
January 23, 2020
Google Public Storage Clayton Butler
January 18, 2020
Google Public Storage Juan Gil
Excellent service , awesome staff , Thanks Marie , Tiffy and Henry.
January 17, 2020
Google Public Storage Sam Red Tale
They have public restrooms, or they have them for customers.
January 16, 2020
Google Public Storage Nick Hatch
Expect your rent to go up, and expect the elevators to be broken. Been here a year, and rent has gone up twice. When I moved in, my unit was $154 a month. They first raised to $181 a month six months later, and now want $223 a month. Almost 50% more! New customers still get quoted good rates.
January 5, 2020
Google Public Storage Amy Sok
Heated facility, good, fair pricing
December 30, 2019
Google Public Storage Alexandra Cuevas
First time with public storage and loved the easy and fast set up! Jay helped me out and gave me the best service, really helped me out because I messed up the size of my unit but luckily he got me set up with new one no problem!
December 26, 2019
Google Public Storage Todd O
Shady, unprofessional, borderline illegal business practices.
December 20, 2019
Google Public Storage Tonianne DeMaria
Who gives a rave review to their...storage company? Who actually enjoys the side-bonus of going to their facility just to say hello to the amazing people who work there? I do when it's the Public Storage on Dearborn in Seattle. The fact that this place is spotless, safe, and conveniently located aside, the super-friendly and super-squared away folks here are an absolute delight to work with. On two occasions in particular, they have gone over-and-beyond to help me with some either bizarre or challenging issues I've had. In particular, Miss Pamela and Jose and Allan have been overwhelmingly helpful and lovely. Anyone can give me a place to store my stuff. What these folks have done is humanize what could have been a very mechanized business exchange. Thank you Public Storage, for the consistently wonderful experience. I am genuinely grateful.
December 17, 2019
Google Public Storage C W
After looking at multiple public storage locations this is the one I decided to rent at because of the building being inside and secure. Trey helped me complete the easy rental process and made it an overall awesome experience! & Arneema even put me on to UPS package delivery. You guys were great, I can safely get packages here in time for Christmas Thanks!
December 15, 2019
Google Public Storage Dove Hart
Heated
December 4, 2019
Google Public Storage Aaron Fetterhoff
I woke up with morning faced with moving out. There hasn't been a human born who has enjoyed moving. Fast forward 3 hours. I'm sweaty, stinky, and inconsolable. Hannah greets me warmly, with open arms and her heart on her sleeve. Within minutes, I have a unit. Free rent on the first month. My stuff is packed away, and I'm on my way out. We laughed, we cried. An elderly woman was wearing cat ears. My sacrifice placed upon the altar of moving, I end my day happier than I started it. Thanks, Hannah.
November 25, 2019
Google Public Storage mohsen karimzadeh
November 25, 2019
Google Public Storage Jacob Burningham
November 25, 2019
Google Public Storage Anthony Bennett
Ive been storing here forever! Thank you Pam, Karisha and Arnema for the help. Public storage angels
November 24, 2019
Google Public Storage Greg Google
Pamela is Great. Always smiling and very helpful
November 20, 2019
Public Storage Janice Levine
How big of a unit is needed to store belongings of a 650sf, 1 BR apartment?
November 7, 2019
Google Public Storage Micheal Johnson
Evette was such a kinda and sweet lady, she was very helpful with everything!
November 7, 2019
Google Public Storage Miguel Rivas Perez
Evette was so helpful and great with setting us up with an affordable Storage Unit.
November 1, 2019
Google Public Storage Adrian Talactac
October 31, 2019
Google Public Storage Melissa Bush
Alan was great so quick and efficient!! Super clean, dry and easy to use Public Storage space :)
October 30, 2019
Google Public Storage Gary Clogston
Very helpful and friendly people
October 29, 2019
Google Public Storage samhain360
Devin was quick and efficient. I was there to get a storage unit and Devin helped get me situated with everything and I was out the door in less than 30 minutes. Impressed with their staff in that I received a call about my secondary lock which I added and they just wanted to verify it was mine. Wasn't aware I had to declare this but glad to know they are making inspections periodically.
October 29, 2019
Google Public Storage Danielle Morgan
The people who work here are very helpful! Out of all the places to have a unit, PS has some of the most affordable units in the Seattle area near us.
October 29, 2019
Google Public Storage Kathleen Rodriguez
Evette , was great on helping me close my unit !
October 27, 2019
Google Public Storage Kenaniah Bystrom
Nema & Evette are wonderful folks! Great service.
October 27, 2019
Google Public Storage Alexis Tiacoh
Amazing facility for long or short term storage. Nema and Evette are the bomb!
October 24, 2019
Google Public Storage Dante Morgan
Jay was solid. I was in and out in less than 20 minutes. Most times I go through these processes it takes like an hour and I really didn’t have time for that so I’m glad I was assisted by Jay. Very professional and easy to work with. The property is super convenient and clean which is unusual and the staff was all very friendly. -Michael
October 23, 2019
Google Public Storage Marilynn Moch
Arnema was very helpful and friendly. She appeared to be relatively new to negotiating the computer and some of the rules, but professionally asked her colleagues to assist with what she did not know, and was patient with this customer who was also a newby to Public Storage. The entire staff worked as a team and seemed to enjoy their work. A pleasant experience.
October 21, 2019
Google Public Storage The Citas
I had the greatest customer service ever at public storage today working with Evette.
October 20, 2019
Google Public Storage Mike V.
October 20, 2019
Google Public Storage Trese Smith
Evette was very helpful, fast, and efficient today. Great service!
October 20, 2019
Google Public Storage Kaishanna Grace
Nema was a great help with assisting me getting my account set up. She was friendly, quick, and helpful. Great service skills and I'd highly recommend this convenient location for any storage needs!
October 20, 2019
Google Public Storage Macey Fowler
pamela. Pamela! PAMELA!!!! She made my partner and I feel like our things (and us) are safe and very protected under hers and her coworkers watch. She even took the time to walk around and show us a few different units to best suit our needs when we realized we might need a larger one.
October 17, 2019
Google Public Storage David Lasley
Evette was awesome on our reservation!!
October 17, 2019
Google Public Storage Todd Frassetti
Nema - overall, great experience and helped make my check out smooth. Id recommend public storage. Ask for nema and she will help you get in and get out with ease
October 15, 2019
Google Public Storage LILI SAUERS
Evette helped me with my account. I appreciated .
October 15, 2019
Google Public Storage Han Gao
evette help me
October 13, 2019
Google Public Storage Lorrin L Williams
Evette was very helpful and consider with my situation. Got me in a convenient location. Thank you
October 6, 2019
Google Public Storage Bobbi McKeever
Awesome service, and Pamela was super helpful! 10/10 absolutely recommend.
September 29, 2019
Google Public Storage Anna Rabel
Great people, always helpful and also there is always someone there to help. Not just one person working but a few so you don’t have to wait. Great place to rent !!!
September 29, 2019
Google Public Storage Monkey Sez Carlos - AA7SB
September 26, 2019
Google Public Storage Michael Williams
September 26, 2019
Google Public Storage Tavi Goodall
September 18, 2019
Google Public Storage Molly Dols
Pamela, Hannah, Bam, and Jose were AWESOME. Very professional staff who went above and beyond to help so that I could manage to get my whole life into a storage unit in an hour before closing. I owe this group a lot and wanted to acknowledge their dedication to their customers and their work. I can't thank them enough!
September 17, 2019
Google Public Storage Chris Shea
Just vacated but would like to thank the staff for everything. Pamela helped me and I appreciate everything shes done.
September 17, 2019
Google Public Storage Javohn Ferguson
pam and Devine were great. My unit is awsome.. 5 star service!!
September 17, 2019
Google Public Storage Rachael Horath
I just wanted to recognize Pam's awesome customer service. She was not only efficient at her job in helping us choose the best unit for our needs, but was also very friendly and approachable. She saw to it that we had everything we needed to have an excellent experience with Public Storage. Signing lease agreement was a smooth and took less time than I had anticipated.
September 10, 2019
Google Public Storage Delroy Franklin
Hanna was great. She gave us outstanding customer service!
September 3, 2019
Google Public Storage Rose Anderson
Clean business
August 27, 2019
Google Public Storage Marion Ntini
I would like to send a kudo to Bam Bam. His knowledge and customer service was phenomenal. Thank you for making my experience comforting!
August 19, 2019
Google Public Storage Tanya Mair
Karissa was really helpful. Explained everything thoroughly and provided great service!
August 17, 2019
Google Public Storage Moxie Maureen
August 15, 2019
Google Public Storage Jaz
The trainee Jay was super nice and helpful! The rest of the team were really nice as well! Karnisha was funny! *Side Note* Public Storage is not super transparent about pricing on their website. You may pay $1 for the 1st month but you have to buy a lock ($21), Insurance (11-15), Admin fee ($24) and pro rate amount if you don’t start at the beginning of the month. Soo, you are not coming out paying less than $50. Just a FYI 😁
August 13, 2019
Google Public Storage Loreli Cheney
Sucks there
August 13, 2019
Google Public Storage Jonathan Scanlon
The team at Public Storage on Dearborn is great. I forgot the keys to my storage unit lock on the day of the move out of my unit. With my keys sitting at home 90 miles away, Joe was able to come in quick to get the storage unit open. Thank you Joe & the whole team!
August 13, 2019
Google Public Storage Z Mo.
Pamela is nice
August 7, 2019
Google Public Storage Joe Pellum Jr.
Pamela is such a charm and she's always smiling. When I start my business I'm steal her from you.
August 4, 2019
Google Public Storage Bob “Bob” Bob
July 31, 2019
Google Public Storage Curtis Taylor
Pamela is the right thang. Great customer service. Thanks again Pam and Hannah, Bam and the new guy Jay
July 31, 2019
Google Public Storage Lee Majorz
Pamela was very helpful when I moved in. She was very knowledgeable and considerate to customers needs. Even after hours she is a gem!
July 30, 2019
Google Public Storage Gregory Cheatham
My friend Johnny Traxler and I share a unit and everytime we come here they are helpful. The lady named Pamela is the best and the other managers are nice and have great customer service. Clean building but more carts are needed. 25 stars is what this place deserves
July 30, 2019
Google Public Storage luis ofray
July 27, 2019
Google Public Storage Hank Stephens
We called ahead to rent a 10'x10' locker. They were ready for us when we got there. The rental process went smoothly. Jose was friendly and professional. He showed us up to the locker and made sure it was clean (it was) and the lock worked property (it did). He explained the contract, clean out process, how to use the elevator and how to check out carts. It took about 30 minutes, but none of that time was spent waiting.
July 23, 2019
Google Public Storage keith harmon
This story starts with Pam in Sept. of 2018. I moved out here from Minneapolis to take a new position with the VA. Pam got me into my unit with no hassles. She was very friendly, professional, very knowledgeable, and met my storage needs. Just recently I had the pleasure of meeting Devin and Jose. I left my keys at work and Devin assisted me quickly by verifying my identity through my license. He gave me my extra key and Jose asked did I need any assistance. Pam, Devin, and Jose are examples of professionalism at its fullest.
July 21, 2019
Google Public Storage Cherie Chen
I don't like the rule that in the last month, you need to pay for the whole month even I only rent 15 days. It is not reasonable.
July 15, 2019
Google Public Storage David Hill
I rented several spaces here for about 12 months. Allan, Pam, James, Laura, and the rest of the staff were always very helpful and easy to work with. I appreciated their consistently friendly service.
July 1, 2019
Google Public Storage Jenny Macke
Laura helped us with setting up everything. She’s great, and the whole process of signing up was quick and easy!
June 26, 2019
Google Public Storage Cal Tidwell
Good storage facility. Open 8am to 7pm, 7 days a week.
June 23, 2019
Google Public Storage Jamie Lutz
I had reserved at a another location but I got there just as they were closing. Laura directed me to this location as she was going to assist there too. When I got there, Matthew helped me with my unit. He was super sweet and extra helpful, even giving me advice about the surrounding area as I’m new here and looking for an apt. Thanks for all your help!!!
June 14, 2019
Google Public Storage Kristy Whyte
Best storage to drive to when making a stop.
June 13, 2019
Google Public Storage James Burlingame
Clean, easy in and out open 7 days a week except holidays
June 13, 2019
Google Public Storage l Thomas
June 12, 2019
Google Public Storage Najii Thomas
I called earlier in my day set up an appointment and I received thorough information with excellent customer service. First thing I notice upon entering the store is that is was very clean. I was assisted by Pam. She was helpful, informative, kind, and explained my check process thoroughly. She’s a must promote. I never used PS before however after yesterday’s experience it proved that I will not need to store my belongings anywhere else.
June 5, 2019
Google Public Storage Liliana Adams
June 5, 2019
Google Public Storage Jim Mueller
Brand new place with covered parking and friendly staff
June 1, 2019
Google Public Storage Mario Alexander Gonzalez
Pleasant staff, good prices
May 30, 2019
Google Public Storage Anthony Webb
Super clean cheap lockers. The employee name Pamela is great
May 29, 2019
Google Public Storage Fabian Baechle
Very clean, friendly staff. Big thanks to Pamela and Feather. Allan the property manager works with you. I've been renting here for over 5 months and no complaints from me.
May 28, 2019
Google Public Storage Delaine Marker
The hours suck and it's crawling with homeless people asking for stuff.
May 27, 2019
Google Public Storage James Williams
Pamela is the Best.
May 26, 2019
Google Public Storage Anthony Bennett
So happy to be helped by Bam Bam.. Mathew And Ms Pamela who's been gone for way to long.
May 25, 2019
Google Public Storage Blair Alexander (Bad Blair Alexander)
Thank you Pamela, Hannah, Mathew and Bam... coolest storage professionals here!
May 20, 2019
Google Public Storage wu ryan
Laura is very helpful and friendly staff!
May 18, 2019
Google Public Storage Rishi Reddy
Incredible place. Great prices for storage, climate controlled, and easy parking for Uhauls and other vehicles. Staff is friendly, helpful, and knowledgeable. I felt my belongings were secure the entirety of their time in storage.
May 8, 2019
Google Public Storage Dennis Beshears
I had a great experience.And all my needs were met.I ordered the 5'by 4' storage which is perfect for me.Matthew,the employee who helped me was very helpful and friendly.
May 7, 2019
Google Public Storage L
Yesterday I went into the Public Storage @ Dearborn/Rainier and was immediately greeted by a woman named CHABREA, she assisted me in getting a unit, she was PROFESSIONAL!! Very welcoming and accommodating, she walked me through what I thought was a difficult process but turned out to be easy as 1,2,3!! GREAT employee, much appreciated.
May 7, 2019
Google Public Storage Cedale Reed
Friendly staff and decent pricing. Service and materials are always available, as needed. Salvation Army close by for new shops or drop-offs.
May 6, 2019
Google Public Storage Oil Tycoon
I had a dead battery after I had picked up some items from storage and Laurab Coquita found me jumper cables and helped get me back on the road. I am forever greatful for her help way beyond the call of duty. Thanks again!
May 2, 2019
Google Public Storage Jawan Barrington
OMG! Just rented at the Dearborn location in Seattle WASHINGTON USA. Matthew and Karisha were thorough, knowledge, and provided me with everything that I needed to make sure my belongings are safe & sound. Thank you folks so much. I will be sending business your way. -JMB
April 25, 2019
Google Public Storage Khadijah Stringer
Pamela is probably the best employee they have. Her spirit brightens the office and I dred walking in there if she isn’t there. The customer service experience and technique she brings to the job is something the other employees could learn from. Wonderful job Pamela. I’d give this a 5 star but only 1 person is deserving of it not 5 others.
April 25, 2019
Google Public Storage Tyler Sigman
Laura was great--answered all my questions, walked me through the process, and ensured I got the best rate available. The Dearborn facility is clean and new and convenient parking inside. Happy so far!
April 21, 2019
Google Public Storage Don Blackwell
Let me first say I'm new to the whole storage experience and like everything else in life you will never forget your first time. I wanna thank Laura for helping me and for listening to me. I'll never forget her either. If your looking for a nice clean friendly helpful stall that includes Laura then PLZ come to Public Storage. And ask for Laura.
April 20, 2019
Google Public Storage Thumper rabbit
Pamela moved me in a couple of months ago she's very nice and polite and shout out to Laura for always being around and helping me out . also Allen is a great manager friendly Guy. our daily talks are great!
April 20, 2019
Google Public Storage Clement Mayo
My cousin has a unit 3409 and I was coming to pay but didn’t make it in time. The lady office named Pamela Asked me if I had items to put in .the storage and I explain to her that I did and she allowed me to go up after hours and access the unit which I appreciated due to having so much stuff on me and coming here for that reason. Customer service goes along way when you have someone that cares I appreciate her for doing that for me
April 18, 2019
Google Public Storage Lindow Wicker
I was helped by a person named Pamela who was very nice and genuine.
April 16, 2019
Google Public Storage Joseph Hill
Laura was super helpful for this first time storage renter - really took the time to show me around the facility, explain how the costs broke down each month, and how the security works. I'm happy I chose this location, convenient to a GoodWill as well!
April 14, 2019
Google Public Storage Michael Waite
great customer service by Laura. great new building.
April 13, 2019
Google Public Storage Chris Morgan
Easy, clean, professional staff and Laura took care of getting me all the info I needed.
April 10, 2019
Google Public Storage Idriss Fofanah
I had a great Welcoming experience while checking into my new unit at this location. I was assistand by Ms. Feather whom was very Professional, Informative, great positive attitude while answering all my questions and property questions. Great way to welcome a new customer keep it up. You get a 5* Rating Due to your welcoming approach*****Ms. Feather
April 9, 2019
Google Public Storage Elad Ben-Yosef
I changed the rating since I was contacted by the manager and he provided some details. My original review is below ******** Stay away, you will not be able to access your storage. Storage closes early without notification. For a month 2 out of the 3 elevators don't work. Today, the third one stop working. The agent in the store yelling at the visitors to stop wasting her time and telling the other agent "no matter what, we will not close late tonight". Not the kind of experience I would expect to get.
April 3, 2019
Google Public Storage Oscar Navarro
A Beautiful People. Nice to me Pamela. The space is just what I need
April 2, 2019
Google Public Storage Young Scrappy
waiting in the garage for my uncle to let me back up again lady approached me and asked me could I help and I said yes I'm waiting for my uncle and she walked me up to the unit very helpful and friendly and her name was Pamela
April 2, 2019
Google Public Storage Daniel Tobin
I was there just before the cut off time got loaded and missed the elevator cut off time by one minute. One. Pam, who works there, was friendly, cordial, and humorous and let me up to my locker anyways. The extra little bit of care and customer service with the positive attitude that Pam showed is that little bit extra that makes the 5 star. Plus it’s right next to a Goodwill with item donation and shopping and freeway on ramps and off ramps.
April 2, 2019
Google Public Storage Josh
Too many homeless around including tents, druggies, and trash. No wonder they close at 7:00 pm.
April 1, 2019
Google Public Storage Abebe Workneh
an employee called, Evette .is an excellent lady when it comes to customer handling. she explains all questions very well . Excellent Brava to EVETTE
April 1, 2019
Google Public Storage TERRYLYNN “SCORPIOVENOM” JONES
I appreciate Pamela. She's a great worker. She's a beautiful worker and very helpful. Very great job directing and helping. When I came in today she was breaking up a bad sittuation and did it was class. She keeps the building safe.
March 31, 2019
Google Public Storage Jay Simon
Pamela help me with my moving yesterday thank you for all of your help and all of the women in the office were very beautiful.
March 31, 2019
Google Public Storage J Montoya
Your employee named Pamela is such a jewel. shes so helpful and sweet. Sad to know that this is her last week but I wish her luck and know she will be great. Thanks for all your help Pamela
March 22, 2019
Google Public Storage Sly Shot 420
Was helped by Pam and sh was very knowledgeable and kind.
March 18, 2019
Google Public Storage Allen Brazier
I've been with Public Storage at the Deerborn location for 7 months now, and I've been happy with the experience. I recently moved units and Karisha made that process very painless.
March 14, 2019
Google Public Storage Tyler Raymond
Pamela is the best.. thanks for all your help
March 13, 2019
Google Public Storage Irish Love
Evette Young is simply AMAZING, quick, friendly, perfect experience
March 7, 2019
Google Public Storage maire Would
Great storage spaces Easy set up Friendly Accommodateing employees Just started my 3rd month renting here
March 4, 2019
Google Public Storage Stasia Irons
Excellent and quick service from Evette Young!
February 25, 2019
Google Public Storage Ally Dial
February 22, 2019
Google Public Storage Rachel Roque Mina
James was able to answer all of our questions over the phone. He communicated the information we needed to bring which helped us prepare for check-in. The check in process went very smooth. James gave excellent customer service over the phone and in-person. We are very happy with our experience at this location.
February 20, 2019
Google Public Storage Candy
Broken Elevators, But A Good Location.
February 18, 2019
Google Public Storage V. Thomas
Throughout my experience with the Dearborn Public Storage staff, I was met with kindness, professionalism, and good humor. During Seattle’s epic snowstorm of 2019, I had to access my unit and staff kept PS open more hours than any other local business. The facility is incredibly well designed, but it is the people that are incredible. On my checkout day Feather and Robyn both worked to get me checked out and on the road on time. Thank you.
February 12, 2019
Google Public Storage Rory Liu
I had such a great experience here at Public Storage. Laura is so helpful and she helps me check all types of storage which I want. Finally she found a newly build 5*5 storage on 6th floor with the best price. This is my first time renting a storage. Laura helped me on every aspect. Thanks, Laura. I will recommand Public Storage at this place.
February 9, 2019
Google Public Storage n n
Where to begin... The price, promised for one year increased 20% after 6 months; ...and yet again another 30% after another 6 months; garbage left by users is not cleaned by staff; when garbage is pointed out to the staff, they respond by smart-talk of "don't tell me how to do my job!"; some 10x10 units are 10x8 in reality (measure before you sign); periodically of the 3 elevators, of the 6 story-building, only one is working; hours of operation are only from 8am-7pm!!! The doors on dearborn st are periodically closed without any notice "due to staff shortage" they say - how is this my problem?!! and why am I forced to drive a truck because of this two blocks around?!! Garbage cannot be put in their on-site dumpsters - why?!! No notifications online or phone of the facility's closures - why?!! Is it so freakin' hard to record a message on the phone, or notify the corporate office? Oh, I see, IT IS the corporate office that hired you, [fill in with an explitive of your choice here]... Facility has been closed 4 days this week because of the snowflakes - again, I can get to the facility just fine - hire local people - I am paying for the storage to have a 7 day/week, 363 day/year access - if you cannot do that then reimburse me for the days you were closed, but no, we have to resort to small claims court! Fine, I keep all the records of your contractual misobligations: see you in court!
February 2, 2019
Google Public Storage finder bee
The staff is remarkable, sympathetic, professional, accommodating and more. One of the best storage units I've had. Took me about 15-20mins to rent my storage unit then I was in and out with a flash .👍👌
February 1, 2019
Google Public Storage Bob Gaszak
James was super helpful answering my laundry list of questions while I was weighing my upgrading options. Friendly, patient, and knowledgable. Recommended!
January 30, 2019
Google Public Storage Lind Williams
James- excellent service on my rental BJ wms
January 30, 2019
Google Public Storage Caitlin Sloane
I had a very pleasant experience at this unit. The staff was very friendly and accommodating. Laura helped me, and she explained everything very well and was personable. The space is clean, well lit and seems well maintained. My only complaint is that the parking lot is small/narrow, making it hard to back out and maneuver incoming vehicles, and there aren't enough carts to accommodate the amount of people using them.
January 29, 2019
Google Public Storage fern377
January 29, 2019
Google Public Storage Benjamin Zari
Great place with a friendly staff. Conveniently located next to the Goodwill for the stuff you won't be storing or keeping.
January 26, 2019
Google Public Storage Robert Liford
January 24, 2019
Google Public Storage Bailey Jones
Don't do business with these guys. We went through the whole process of getting a unit with the first month being only $1. At the very end of the deal we had to pay a "mandatory" $50 insurance fee. We were told by the employees we could come back next month and take the insurance off. We did so and it seemed like everything worked out. Fast forward a few months and we realize the insurance is still being charged to the account. We called and everyone played dumb and said they had no record of us coming in. Just shady business practice. Seems to have no regard for customers.
January 23, 2019
Google Public Storage Katie Voke
BEWARE!!! TOTALLY INFESTED!!! My storage unit & belongings became totally infested with thousands of nasty worms & bugs within a matter of months! Public Storage continues to deny this vile problem under its own roof and just ignores my calls & emails—even after seeing my photographs of its disgusting infestation. Public Storage’s only response was—“tenants store at their OWN RISK”! Ultimately, if you’re really thinking of using Public Storage—think again. Save yourself a LOT of money & destroy your property yourself.
January 22, 2019
Google Public Storage Traina01 T
January 19, 2019
Google Public Storage Evan Ritter
I represent a moving company and we frequently have clients that use the public storage. The layout is perfect for our large box trucks and the staff is friendly and helpful. Laura helped us out our most recent time at the storage unit and was happy to help us out and accommodate our needs.
January 17, 2019
Google Public Storage Tony Transcendental
Happy to come to Public storage and be greated by Ms Pamela. She has outstanding customer service. Such a sweet person. Very clean building as well.
January 16, 2019
Google Public Storage steve macfarlane
Super easy to get started renting, friendly staff and very clean facility. Laura was great to work with! One star dock only because the facility has been down to one elevator for a while.
January 8, 2019
Google Public Storage Super Argo
Awful. Drug dealers give out thier code to deal drugs and staff are the laziest incompetent ever. The manager is useless. Stay away from this place they are more concerned about the value of your possession they can acquire more than the safety of your valuables. The staff are known for taking your possession. Beware you have been warned. This is a crooked company.
January 6, 2019
Google Public Storage Thaddaeus M.
Laura was very helpful and informative getting me checked in for a storage unit and answering all the questions I had!
January 6, 2019
Google Public Storage Adrian Mease
Pamela is the best. Her energy and knowledge is so helpful. Big shout out to her for helping me out.
December 31, 2018
Google Public Storage Zachary Thumbleton
At Public Storage I just needed a storage unit for one month while we did some home repairs, and Public Storage was a good choice. The website made it easy to reserve a space for the date I needed it (not restricted to starting on the 1st or 15th of a month - I rented from July 4 to August 3). My unit was clean and secure, and the friendly manager The helper took me swiftly through the paperwork. I made several car trips over to deposit boxes and stuff, and it was easy enough to load up a dolly and take the elevator up to my space. A few times I had to wait a little bit for another customer to get out of the elevator, but it was never more than three or four minutes. Checking out at the end of the month was as easy as checking in.
December 20, 2018
Google Public Storage Donna Stringer
Evette and Leonadrea were extemely helpful. I had not yet done all the paperwork when my Dolly truck arrived; they got me to a storage unit immediately so Dolly didn't need to wait and helped me finish the paper work later. Very friendly. A great experience. It is convenient with good lighting, convenient parking and decent fees.
December 10, 2018
Google Public Storage Jay Nohr
Fair pricing, and the staff is friendly, and always helpful.
December 3, 2018
Google Public Storage Jamie Spradlin
Charmaine was very helpful. She took me around to find the best storage unit for my needs. She had no problem showing me each size and made sure I found the best one.
November 24, 2018
Google Public Storage Alexa Gere
My time here was short, but very helpful and pleasant. Thanks to Charmaine, everything was nice and quick. She really knows what she is doing here! I was able to get the “$1 rent” for the first month, which was awesome if you need a rental for a short timeframe. Thank you, Charmaine!!
November 16, 2018
Google Public Storage EX HYE
A lovely staff that's always super willing to help answer questions and accept deliveries! Pam, Tiff, Char, and Evette are always great to see in the office, and I'm glad to house my product for my micropress with them :^)
November 15, 2018
Google Public Storage J
Charmaine helped me out getting a unit fast when I was in a rush and they stay open until 7pm
November 15, 2018
Google Public Storage Dzyre Fields
Charmaine was really helpful helping me and assigning me to when I needed to go. Good customer service 👍🏾
November 13, 2018
Google Public Storage Glenn Cummings
Came in to check out a unit and the employee Pamela was great. I will be back to rent with Public storage thanks to her.
November 1, 2018
Google Public Storage Sandra Sakura
Allen, Pamela and the rest of the staff are amazing. Move in and out were both a snap. So very helpful and knowledgeable about the area. Make 'em laugh when you can. I know we did.
October 31, 2018
Google Public Storage Chemo Cardenos
Came in to rent a unit this morning and was greeted by a woman wearing The Incredibles for Halloween Not only was she dressed just like the mother but she had the most amazing attitude her name is Pamela and I just wanted to say thank you for helping me start storage today with Public Storage. The other employee Evette was nice as well.
October 26, 2018
Google Public Storage Alice Fong
Charmaine made my experience there - FIVE stars! When I went back another time, she gave the same FIVE star experience. I enjoy seeing her friendly, helpful, and smiling face. :)
October 25, 2018
Google Public Storage Jim S
This is an awesome storage facility. It's new and in super-condition. The variety of storage sizes is good and the pricing is competitive. It's easy to get your stuff in and out. and the location is very convenient and accessible. Compared to other storages I visited, this place is in better shape, cleaner, brighter, and unlike other places isn't the least bit skeezy. The team that works here is AWESOME. They are always very helpful, friendly, and personable. You get quick, complete answers to any questions you might have, and they are all very *nice*. Hints: The pricing varies with demand, so check the pricing online frequently. It goes up and down. If you have homeowner's insurance, you do NOT need to take their insurance. Check with your insurance company. Also-- the cylinder locks you're required to have on your door can be bought used on eBay for about 50% off the price of buying them new here. They're the same locks. I'd 101% recommend this location.
October 23, 2018
Google Public Storage Lelo Brown
Pamela and Tiffany are the Best! Always on time and ready to help. Pamela has the sweetest energy and it matches this great facilities.
October 17, 2018
Google Public Storage Hasaan Kirkland
Ms. Pam was Awesome, extremely pleasant and thoroughly knowledgeable about contract, provisions and experiences with public Storage. Thank you.
October 15, 2018
Google Public Storage S A
If I need a storage unit in the future, I would go out of my way to use this location. It was kind of a stressful couple months, being in between apartments. But every time I had to go to my unit, the staff was so friendly and inviting it'd make my day a little better. At first I thought it was just one or two employees, but as I met more of them I was always surprised at how nice and extra friendly they were. Extra special shout-out to Char and Pam!
October 12, 2018
Google Public Storage Terry Jones
Pamela is the definition of customer service!! She friendly, beautiful and always on top of things. I will always store with public storgae with employees with her.
September 30, 2018
Google Public Storage David Lenning
Place is easy to get to. It has ample parking inside parking for dropping off/picking up stuff with two convenient entrances/exits. Staff is very helpful. In setting up our account, Laura was excellent. This seems to be a great place to store stuff.
September 23, 2018
Google Public Storage Joe Minnerly
The site is amazing! It's what storage facilities should be. Clean, safe, and helpful. I am moving into a new apartment soon so I had to rent a unit to move my stuff into before I move. Pam helped us out and she was fabulous! She was the type of person that makes you think "Damn, she was great" after she is done helping you. Kind, helpful, informative, efficient, everything! Would vote for president if able.
September 20, 2018
Google Public Storage Mike * Antares
I stored stuff here and they were very storage-oriented.
September 18, 2018
Google Public Storage Carrie M
Initial impression is excellent. We just signed up for a storage unit and are really impressed on multiple levels. Charmaine greeted us when we went into the office to sign our contract. I had made the reservation online for the unit and it was super easy. Charmaine and the other person in the office were both very friendly and helpful, the place is clean and the most important aspect, to me, is the place is secure. Highly recommend.
September 16, 2018
Google Public Storage Ewan McEwan
Just wanted to share that Ms. Evette Young provided absolute top notch customer service at this location. She walked us through the process in the kindest and most professional manner and it was a pleasure to engage with her. Ms. Young is an excellent credit to your business and I am happy to relay this to any potential customers. Her team member, Laura, was equally amazing. Thanks again for a pain free and most pleasant experience.
September 13, 2018
Google Public Storage Cedric Cureaux
Pamela is the best.. came out the meeting to help me.. she's the best
August 28, 2018
Google Public Storage Richard Opler
I had a great experience over 4 months when I was moving, and they have exceptionally great staff, and everyone was always to happy to see my baby when I brought her with me. Big thank you to Trey and Allen, you guys made it really easy. Very secure facility and good rates.
August 23, 2018
Google Public Storage Delbert Richardson
Pamela was amazing! Very professional
August 18, 2018
Google Public Storage Lhotsa Lhotsa
Clean facility.
August 16, 2018
Google Public Storage T W Cramer
Pamela was great. Everything went smoothly. Made a reservation, reserved and had access to my unit all in one day. Convenient location and parking is easy.
August 13, 2018
Google Public Storage Reed Harder
Clean facility. Parameters of agreement laid out very clearly by Coquita. She was also very personable. Easy process.
August 11, 2018
Google Public Storage merinette x
Pamela was fantastic & the facility looks good.
August 9, 2018
Google Public Storage Ryan Milburn
Storage units are never a cheerful place as you see some people down and out on their luck. However, hats off to this location. This location is clean, efficient and most importantly the staff treat everyone with the same level of respect. I also noticed the same level of respect and helpfulness when you move out which is when they couldn’t care anymore. A special thanks to Pamela at this location. She was amazing in helping me get my storage locker closed out and to help me find a new public storage location in my new city as I move.
August 8, 2018
Google Public Storage allen Wallace
I like it
August 8, 2018
Google Public Storage Josh McCoy
What everyone else said, plus maybe the easiest move-in I’ve ever had. Coquita knows what’s up.
August 8, 2018
Google Public Storage Kevin Coleman
Every time I come to my storage it's clean and Pamela makes my day. Great customer service. Thank you for everything
August 5, 2018
Google Public Storage Charlie Logan
I was helped by Laura, who told me later on that I was her third customer ever (she had just started). I was very surprised, as she came off as a long-time pro. She was extremely friendly and patient, and answered all of my questions that I had about the facility. It was a very easy and painless experience to rent a storage space from her!
August 1, 2018
Google Public Storage Clarence Smith
Coquita and Pam are niccccceeeee !!!!! ☺☺
July 29, 2018
Google Public Storage Jon Sumple
We looked at several Public Storage facilities and couldn't believe how this location differentiates itself from the others. I felt like I was checking into a hotel. Laura was amazing and so easy to work with. She showed us the ropes and answered all our questions. The entire staff was friendly and helpful. Not a one was indifferent and uninterested. Really impressed by the level of personal service from Laura and the entire team. Very impressed. Even better: best rates we saw, climate controlled units and a newer building!
July 28, 2018
Google Public Storage Taylor Nepon
Facilities are great and the staff is super helpful and friendly. Laura made the whole process smooth and quick. Also cheapest rates around town!
July 22, 2018
Google Public Storage Lois Garrett
Laura and the location are fantastic! She answered all of my questions, was patient, kind, Professional, and provided some of the most customer focused Service that I have received. I will definitely be recommending Laura and this location to friends!
July 16, 2018
Google Public Storage Bill LaRock
Your storage facility is beautiful and well maintained. Coquita and Tiffany were bright faces with happy smiles to greet and assist us every day we were there. I highly recommend this storage facility
July 15, 2018
Google Public Storage Loren Campbell
Pamela was wonderful, and was great at answering all our questions and concerns. She was very helpful, a true professional and a great asset to Public Storage. We our very happy with our experience here.
July 11, 2018
Google Public Storage Domingo Gonzalez
Coquita is a very nice person she helps me everytime . She deserves 10 stars. The storage is always clean. Thank you Coquita and Pamela for everything
July 6, 2018
Google Public Storage Diane Lynn Parisien
Coquita was so helpful. Later Allan gave instructions on elevator code. Renee helped teach me how to open and shut door. Now I can do everything myself and not bother anyone!!!
July 2, 2018
Google Public Storage Michele Freed
Had a great experience yesterday with Pamela. Decided last minute I needed a storage unit. They were able to find me a unit immediately. Everything about the interaction from the first phone call to moving in was easy and helpful. Would recommend to others.
July 1, 2018
Google Public Storage Devarn Maxwell
Tiff helped me out and set me up with a nice upgrade really fast!
June 30, 2018
Google Public Storage Catlin Rene
Clean. New. Literally the nicest storage staff I've ever met.
June 27, 2018
Google Public Storage Machael David
Honestly speaking I don’t do much review but I have never seen a public space as clean as this location. I am a neat freak so trust me when I say this place is awesome! I almost paid for another units in Alaskan way, but I ran away quickly because of the place smells so bad like an abandon toilet. When I found this Dearborn storage, I signed up right away because it was so clean and looking new. I have used other service before but nothing come close to this storage facility here in Dearborn. The staff are nice and are always willing and ready to help. Very easy to access your storage unit and it’s not crowded. There are three working elevators which is always a plus and free cover parking in this rainy city of Seattle! With that said, there is one thing they need to change and this has nothing to do with the staff because they are awesome people. The upper management need a wake up call because they are making it hard for renters. If you need to use the bathroom you will need to go all the way to the office to ask a staff to come and open it for you. That should change. Give renters code to the bathroom so employees can help other renters with much important things. So, thanks to Pamela for always willing to help whenever I need the bathroom door open. I really feel bad going over to the office asking all the time I’m there to use the bathroom, but with her smile and friendliness, I feel less embarrassed. Great place and I would recommend it to anyone looking for a safe and clean storage units.
June 23, 2018
Google Public Storage Zale Thomas
I love storing at this Public Storage. The crew is super friendly. Every morning I chat with Pamela who is such a delight. I will be moving out soon and traveling to saint Louis but I just had to say thank you to Allan, Pamela and Pat for all they have done for me.
June 19, 2018
Google Public Storage S Parker
Great customer service! Got me signed up quickly and into my locker in no time. Lots of helpful tips, too. Thanks, Coquita, Feather and Patrick!
June 19, 2018
Google Public Storage Jailene Iglesias
Such a great experience!! Everyone has been super friendly and helpful and have made our storage experience a simple and hassle free one!! Thank you to everyone for all the help you’ve provided us with and shoutout to Pat and Pamela for letting us use two carts and making us laugh!!
June 19, 2018
Google Public Storage Aaron Funk
Aron was great!
June 19, 2018
Google Public Storage Seattle Dogs
Pamela Aaron Pat are great But we sure miss Rio Always a clean facility and very helpful! Love them
June 15, 2018
Google Public Storage ste wayne
June 12, 2018
Google Public Storage Abdullah Alhasaniyyah
I wanna thank Pamela. She was nice and helpful when I rent one of the storages.
June 12, 2018
Google Public Storage Thomas Dines
Patrick helped us out with our check-in process, and was very thorough and helpful! Not only was he helpful with us and guiding us through accessing our unit, he would take the time to help others out who stopped him and was really kind in directing them to another person if he knew what they needed would take some time, thus not having us wait for too long. He was ready to answer all of our questions and gave us great answers, and the whole crew there was really nice and patient. Really excellent customer service, shoutout to the employees!
June 8, 2018
Google Public Storage Bridget Bridget
Pamela is the example of great customer service. She welcomed me with such kindness and while helping me she keep a smile on her face and that just lifted my spirits because moving is so stressful. 10 stars is what she derserves. The whole public storage crew was friendly and im pleased with everything.
May 26, 2018
Google Public Storage D W (deborahaha)
Just got my keys and code for my storage unit on Dearborn. Pamela was extremely helpful and friendly and walked me through everything! She had an answer for all of my questions! Glad I signed up to get a unit at this storage space!
May 25, 2018
Google Public Storage McCauley Wilson-Herrmann
My husband and I worked with Pamela, and couldn’t have been happier. She was knowledgeable, helpful, and very kind. She helped us find what we needed and what we were looking for and answered all of our questions. Very happy with her help and recommend her to anyone looking for someone who’s great and willing to help, and needing a great storage room with an exceptional company.
May 23, 2018
Google Public Storage brian bird
Coquita helped so much with the check in process and covered every bit of information clearly and easily. The location is great and I highly recommend public storage! Ask for Coquita and you won't regret it.
May 18, 2018
Google Public Storage Renee Jones
Thanks Pamela for the easy transition from a 10x10 to a 5! Customer service was awesome as a whole
May 12, 2018
Google Public Storage SasyCat Valentine
Pamela is an example of great customer service. Thank you for making this a smooth process.
May 12, 2018
Google Public Storage Michelle
My boyfriend and i are in need of more space in our room so we inquired first about the storage units at this location before getting one and we are really happy about the professionalism of the employees there. i forgot her name but i think its tiffany. (she looked like she might be asian) she was really nice, and she was able to answer all of our questions as we are first timers. she told us that it would be better if we reserve it online rather than in-store. so that night we reserved our unit and came back the next day. the following day, patrick showed us the unit that we will be getting, went back to the lobby and signed our rent. we're really happy about the service that we got from the employees that we met there especially tiffany and patrick, and that's why we give them a 5 star! if we could, a 10 star even! 😁 Thank you for giving us an outstanding experience and keep up the good work! 😊
May 11, 2018
Google Public Storage Dave L
New clean location right off I5. Decent rates at the moment, but bound to fill up! Patrick was friendly, and efficient. Public Storage, like most storage places, is a little pushy, and not forthcoming about how much the final cost will be, so be prepared for overpriced locks, mandatory insurance, and initiation fees. That said everyone was courteous and knowledgeable.
May 3, 2018
Google Public Storage Rinarine H
May 1, 2018
Google Public Storage Sean Finney
Storage isn't something you think about until there is a need for it. The team at this new location which includes Pamela, Quita, and Patrick have made what is usually a dreaded event into a smooth transition. I'm so very glad to write this review because I am just happy. The property is clean, service is impeccable, they have *four* elevators. It's a good storage choice for anyone looking for an option in and around the ID, CD, Beacon Hill, or First Hill for that matter since it's on Dearborn it's also a good idea for anyone who needs to 'hit up' storage in and out of the city via I-5 or I-90.
April 29, 2018
Google Public Storage Miguel Acevedo
Very good prices and clean. Feather and Rio were both very helpful!
April 24, 2018
Google Public Storage Corey Erickson
very friendly staff. Decent prices compared to whats in the area!
April 23, 2018
Google Public Storage Alvin Bauer
Clean facility, friendly staff, easy access. All the things a storage facility should be.
April 23, 2018
Google Public Storage Heidi Berrysmith
Rio helped us rent a unit & he was thorough, friendly & helpful.
April 22, 2018
Google Public Storage Lydia Greaves.
This place was clean and organized. The customer service was great. Nice and efficient. Aron took great care of us.
April 4, 2018
Google Public Storage Suzanne Picard
Clean, new, professional, and with very friendly staff. A great big shout-out to Delmario H (aka "Rio") for making this transaction friendly and fun!
March 25, 2018
Google Public Storage Daniel Tuttle
Great staff!
March 25, 2018
Google Public Storage Alison Zerbe
Opened a new account at the 1200 S. Dearborn Public Storage location and it was a really easy and nice experience. I had an 11 am appointment , but showed up an hour late. Rio was really accommodating to me being late and was super helpful. He was very easy to talk to and gave me all of the information to make my move into my storage space easy and smooth. I am so happy that Rio was my customer service point person - he made my experience so pleasant and easy! Highly recommend!
March 19, 2018
Google Public Storage Kaddija
Coquita was so nice
March 17, 2018
Google Public Storage Shepard Giavanna
Tiffany is very nice and she gave me the best deal to rent a spot for my luggage.
February 18, 2018
Public Storage Bester Mashawa
Hello Are you open on Monday Presidents day?
February 12, 2018
Google Public Storage Kelley Knight
This is my first experience with using a storage facility and Leondre and Charmaine we awesome. They were both extra helpful, showed me different spaces, got all signed up quickly so that I could start moving my stuff that day. Bonus points, the facility is super clean!! Thanks Leondre and Charmaine!!!!!
February 12, 2018
Google Public Storage Andrea Start
Hands down the best customer service I've ever received - not just at a storage facility, but pretty much anywhere. I want to personally thank Dre for being incredibly professional and going above and beyond to help me. He saved the day! I recommend Public Storage to anyone in need of extra space; the prices are good, the facilities are always clean, and the customer service is unmatched. Thanks again, Dre, you have not only made sure that we're customers for life, but we'll be sure to tell all of our friends!
January 30, 2018
Google Public Storage CBID Group LLC
Great 110% Customer Service All-Around A1 Team, Highly Recommended, Zack and all customer service personnel..
January 28, 2018
Google Public Storage Catherine Alcorn
January 22, 2018
Google Public Storage alta gonzales
January 18, 2018
Google Public Storage Marc Goldner
Pretty straightforward.
January 17, 2018
Google Public Storage Katie B.
Very helpful and great facilities!
January 16, 2018
Google Public Storage Firelight Hammerquist
Great experience. New building, friendly service. Was in a rush and Rio helped answered all of my questions and helped me breeze through the lease process and get moved into my unit quickly. Would definitely recommend.
January 2, 2018
Google Public Storage Sheryl Brown
Hey guy I wanted to give you a review. Because you desire it The greatest customer service was great they attitudes was great and the guys made me feel my stuff was secured at their location. Even when I was in the hospital and was late on my payment they let me know it was alright Thank you guys ' keep up the good work ' Well done Amb Mrs. Brown
January 1, 2018
Public Storage Glenn Agana
I’m looking for smallest one like around $35.00
December 16, 2017
Google Public Storage Brian Sweed
December 5, 2017
Google Public Storage Katie Carter
November 27, 2017
Google Public Storage Justice Hearn
November 24, 2017
Google Public Storage C Wright
The facility was nice and clean...didn’t give me that creepy storage feeling and Pam was awesome! She made sure I️ had justWhat I needed to keep my clothing and belongings in tip top shape for the duration of my storage use! -Cynthia Wright
November 23, 2017
Google Public Storage James Gregory-Burlingame
It's new and convenient for me. Today I had to go over to my storage unit and they are closed. No warning they would be closed, but on the door, OPEN EVERYDAY. You are NOT open everyday and that advertisement is false. You now receive a failing grade.
November 18, 2017
Google Public Storage Holly Bennett
November 17, 2017
Google Public Storage Michelle Flickinger
Every once in a blue moon you come across people in the customer service industry that still believe in customer service. those Diamonds in the Rough still exist at this location, and they have helped me so much beyond their protocol demands of them, despite me being probably their biggest pain in the bum customer ever due to a brain injury that leaves me having a really tough time with staying within the confines of their hours and dealing with so many of the emotions that come with the reasons that put me needing a storage unit in the first place. I am forever grateful for their patience, kindness and flexibility.
November 14, 2017
Google Public Storage Marilyn Monkspage
Fabulous company. Public Storage is organized, clear, and genuinely helpful. Thank you, Allan, Ric,and all the other kind and fun folks at the 1200 Dearborn St. Location.
November 6, 2017
Google Public Storage Paulina Castro
I recently found myself in need of a storage unit, and a work colleague told me about this location. Leasing a unit at Public Storage on Dearborn couldn't have been easier. I did the reserve and pre-application online, which also saves you $ compared to just going in. Rio (one of the managers) was extremely helpful with the move in process, he went over the security of the building, a look at the units and even helped me upgrade to a larger unit (and helped me stay under budget). Thank you Rio! Costs: My mom had previously used Public Storage and passed down her lock, which goes for about $19. You'll need insurance on the unit, the cheapest which covers $3k is $11/month. If you have your own you'll still have to pay this amount until you speak with your insurance about covering your goods at a storage unit. Admin fee was about $25 and first month is always $1. The costs are transparent and fair.
October 20, 2017
Google Public Storage Ian Carlson
Awesome place to store your stuff! Place is brand new and very clean, super friendly staff. Trey was awesome
October 20, 2017
Google Public Storage Ashley Roa
October 18, 2017
Google Public Storage Christian MacMinn
Better than the Lynnwood location
October 9, 2017
Google Public Storage Eddie Parks
Rio was very Koo helping me move around
September 30, 2017
Google Public Storage Lucy Christo
I'm only reviewing this because of Tiff. She is one of the greatest people alive. If it wasn't for her, my hungover Saturday would have been terrible, especially if whoever I dealt with would have been dull and uninviting. She is charismatic, friendly and super helpful! Not only did she hook me up with storage but provided me with the emotional support I needed in order to make it through my morning. Thanks to her my life has changed. She should definitely get a raise. Like two of them.
September 25, 2017
Google Public Storage Zhenyu Yang
Very convenient place. The staff are great. And the equipment are in good condition.
September 24, 2017
Google Public Storage Rich
This company requires it's employees to lie to every customer that rents from them. The employees are required to say that insurance is required when in fact if you read the lease in section 6 it states that insurance is not required. Public Storage owns the insurance company and is using the lies to make more profit period. RENT AT YOUR RISK!!
September 17, 2017
Google Public Storage Sue Nies
Evette Young, the Assistant Manager, checked me in. Very very efficient with clear instructions as well as being friendly. Nice property..glad I found it.
September 8, 2017
Public Storage daniella neubauer
Is there 24hr access to unit renters?
August 30, 2017
Google Public Storage Steven
August 27, 2017
Google Public Storage Clearhas
Cheap. Close to downtown.
August 26, 2017
Google Public Storage Ray Scott
I went in the facility needing space because I am down sizing from a three bedroom into a two bedroom space.I had no clue how large or small of a storage space I would need. Allan Ajeto helped me determine the space by asking a few questions. Totally impressed and happy with the space... I have friends who are relocating here for work and already told them to head to this location. Great customer service and knowledge of product!!! 👍👍👍
July 30, 2017
Google Public Storage eric eRNEST
Besides mandatory Insurance fees and other fine print manipulation we're pricing now the employees walk the corridors and will harass you
July 10, 2017
Google Public Storage Leykun Getahun
Rio is a great worker helped me out a lot. Dearborn public storage gets a thumbs up from me!
June 26, 2017
Google Public Storage dely
Facility is new and clean! Staff are all friendly and helpful. Thanks to Rio and all others I didn't get the chance to get their names! Only drawback is the height limitation for trucks. The moving company I hired brought their small moving truck and couldn't make the height clearance by an inch. I would give 5 stars to staff!
June 23, 2017
Google Public Storage Sebastian Posada
For the most part the customer service had been nice, I have needed access and use of my unit for longer periods then they deem fair or fit, and the two girls whom were tasked with the responsibility of degrading me more so than I already feel, weren't very polite or accurate about the reason behind the attitude.
June 17, 2017
Google Public Storage Jamie Golden
Allan IS THE BEST CUSTOMER SERVICE REP I HAD THE PLEASURE OF MEETING!!! Extremely GREAT GUY.... KISSES! Amen
June 11, 2017
Google Public Storage Naldi Kusuma
It's a good location and a clean place. I'd actually recommend to try it. Why I rated it down is due to their business practice- there is a "hidden" insurance fee that no one, from the phone lady to the store clerk, mentioned until right before signing. It is just a shady practice to drop additional cost right before closing the deal. Simply unprofessional.
June 8, 2017
Google Public Storage Christopher Brendan Hughes
Awesome place awesome staff but they really need a swing shift at least stay open till ten I asked and was told no way they will ever change their hours I can only hope the consider maybe later summer hours a five star place but the hours of access are a real bummer for me since I keep later hours than whom ever set the closing time at this facility
June 5, 2017
Google Public Storage Brianna Clark
Great experience! The manager Justin was great and respectful. He was clear with the policies and helped us with all our questions. Definitely loved their prices too
May 23, 2017
Google Public Storage Brian Sweed
The staff are great. The location is brand new and clean. The only problem is the hours are very difficult if you have a business and you store things there. The rating would be much higher if they're ours were reflective of business owners concerns. Other than that it would be four or five stars.
April 28, 2017
Google Public Storage Christopher Casteel
Tiffany was great help on numerous occasions
April 10, 2017
Google Public Storage Manav Desai
Rio was excellent! The service was super efficient and fast.
April 8, 2017
Google Public Storage Brenton Monroe
Its ok because its judt a storage and they dont let you throw out your trash
April 8, 2017
Google Public Storage Phillip Smith
They were very helpful in finding the right spot for me.
March 29, 2017
Google Public Storage Marc Gaudette
March 27, 2017
Google Public Storage Francine Taong
Your two employee, rio and Elizabeth have a sence of humor, I love there personality and customers service. I love to come here to be greated with good attitude, great job for there smile and attitude.
March 27, 2017
Google Public Storage Mike (Mike)
March 12, 2017
Google Public Storage Cajun Hainsworth
Rio helped me find the perfect unit for me while creating a friendly, personable atmosphere.
March 5, 2017
Google Public Storage Will White
Elizabeth and Rio were very nice and helpful! Was a great experience! Recommend this place!
March 5, 2017
Google Public Storage Maya Davis
Evette Young was very helpful! And the facility is brand new and very clean. I feel safe leaving my belongings here! Thank you!
March 1, 2017
Google Public Storage james smith
February 28, 2017
Google Public Storage Andria Pierson
Great place! Spaciois and well maintained Alan and Rio are amazingly helpful.
February 28, 2017
Google Public Storage Bliss Holloway
Allan and Rio were fantastic when I moved into my storage space today. They were friendly, helpful, and even found me a discount. I lowered my payment by 50% from my previous unit at another location!
February 28, 2017
Google Public Storage Keisha Brown
I love the new facility!! It has a convenient location that makes it readily accessible which is always a bonus when your trying to unload your moving truck! And on top of that I received service that was both professional and personable from the stores manager Diqqy !
February 11, 2017
Google Public Storage Madi Taylor
Elizabeth is amazing! The best customer service I've ever received. My experience here was fantastic. I will definitely be recommending this Public Storage to everyone! Thank you!
January 24, 2017
Google Public Storage Cole Reeves
They gave me a great deal, only 20 a month 😃
January 23, 2017
Google Public Storage eddie gentry
Love the customer service.. always willing to help.... plus the place is really affordable and clean... I feel right at home .. thanks guys!!..
January 19, 2017
Google Public Storage Patti T.
Justin is very fast and helpful!
January 13, 2017
Google Public Storage Garvey Dooley
Brand new and clean space. Easy access and very nice staff. Don't have any prior experience with Public Storage, but so far would recommend.