Public Storage Self-Storage Units at 2233 E Valley Rd, Renton, WA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $76Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 81/moSmall 5'x10'
$ 81/mo $96Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 143/moMedium 10'x10'
$ 143/mo $168Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 148/moParking 10'x20'
$ 148/mo $174Best Price Label
- Uncovered parking
10'x15'Online only price$ 164/moLarge 10'x15'
$ 164/mo $193Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 246/moLarge 10'x20'
$ 246/mo $289Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 337/moLarge 10'x25'
$ 337/mo $396Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Renton
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Southwest Renton Storage Units Near I-405
Public Storage in southwest Renton features fantastic self storage options ranging from places to store a handful of boxes to units big enough to fit everything from inside a five-bedroom home.
This property is located on Valley Road, one block west of SR 167 and less than a mile south of Interstate 405.
Grab a 5x5 storage unit to keep the kids' soccer, baseball or softball equipment all packed up and out of the way at this location just minutes away from the sports fields at Thomas Teasdale Park.
Declutter an apartment along Benson Drive with the help of a 10x10 storage unit to hold an old couch, a king-size mattress or even a dishwasher or refrigerator.
Need to empty out an office space near Downtown Renton? A 10x30 storage unit provides enough storage space for desks, tables, chairs, filing cabinets and other bulky workplace items.
Customers can choose from outdoor storage units or indoor storage units, both of which come in multiple sizes. For vehicle storage, this property also offers rental parking spaces and the property manager lives on site.
A short drive from Lake Washington, Sea-Tac airport and approximately 20 miles from downtown Seattle, this Public Storage in southwest Renton is the place to go when things start to get a bit crowded around the house or in the office.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 439)
Norma was very nice and helpful
I’m very happy from your service specially lisa she is very kind friendly behavior with me thanks for your service.
Norma is so great! She helped me beyond my expectations. This place is perfect. Lisa is super as well!
My experience was great!. Lisa was very helping and kind, I highly recommend you try this location!!!.
Lisa was great!! Made the process quick and easy for us. Great customer service!
Lisa was extremely helpful with a billing snafu. Very helpful, friendly and understanding.
I want to review the property manager Norma as being one of the best managers. She always listens the customer and assist them when in need. When you request information she is right there for you. I appreciate her feedback.
Lisa and Norma have an outstanding customer service! Not only they help you with your needs but they always got the positive and high energy. 5/5 Rating for sure!
Lisa was great
Lisa is an excellent property manager and would recommend this place.
Lisa is a nice person and helps me with all my needs. I would recommend storing here for anyone.
Lisa is the absolute best manager on site!!! She goes above and beyond to help you. If you are looking to store your things or your car this is the best place and you will get impeccable service. ❤️
Won auction. And I must be cleaned out in 48 hours. But office is closed. No one inside. No one answer my phone calls. Was waiting 2 hours. No result.
Norma is very kind and helpful. She has a great customer service. I definitely recommend this location
Lisa was a blessing.
I don’t even rent a storage place here, but wanted to leave a review for the wonderful Lisa! We came here on a Sunday to help a friend (she’s renting multiple spaces and units after the death of a family member) clean out her space. Everything looked clean and organized, but the true greatness of this Public Storage is Lisa - her helpful assistance, accommodating kindness, and prompt attentiveness is unparalleled!
Lisa is a nice lady very helpful always improving the storage site . She 's respectful but serious communicates with all her customers an rent is affordable to deal with compared to other places around the area . Thanks Lisa you are a great person well respected by all . Corporate couldn't ask for a better employee than lisa she cares about where she works an about others . Thanks public storage for making me feel at home . An My stuff well protected . The Meredith's .
I use storage units all across the Northwest for business. This particular public storage is my favorite. It is reasonably priced, convenient and extremely clean and cared for. Lisa the manager has been extremely helpful to me, which is important since I am based three hours away. She is very thorough in every aspect of that facility. Thank you Lisa for saving me so much time and worry!
It was a great and safe place to store my things, both Jeff and Lisa used great customer service they made me feel comfortable and when I need to store more things I will be back to this location.
Lisa went above and beyond to make sure we got what we wanted! Thank you Lisa!
So glad Lisa was here on her day off! She was very helpful and made our access to storage units seamless and easy! Lisa was very professional, knew the procedures and even showed us the correct way to use the lock!!! I highly recommend working with Lisa if you need a storage unit.
I’ve had a very great experience at this location all thanks to Lisa. She is amazing, she cares a lot about her job and most importantly the customers. She genuinely cared about a concern I had and took it into her own hands to figure out what was going on. I really appreciate her she is so sweet 💕
The best service and very helpful. Amazing staff , specially Lisa helped me a lot
Extremely happy with the site manager (Lisa) at this facility. Rented two spaces to store vintage cars. Had trouble getting one car into the spot. Contacted Lisa who immediately found a solution to our problem. She was very accommodating and moved us to a more accessible spot. Walked us through a change in paperwork and that was it. A seamless experience due to Lisa's expertise. She was professional and kind during ALL our interactions. Will definitely continue to use this site in the future cause of Lisa!
Lisa had excelente customer service today. I would recomend this place for anyone.
Couldn't get the lady here to answer the phone or show up at the office, literally just wanted to give her money. It should never be that difficult to pay someone...
RENTER FROM MARCH 2020 to SEPT 2022. UNIT WAS BROKEN INTO TWICE. Be advised, security here is very difficult to maintain for the staff on site. The entire property is surrounded by bramble bushes several yards deep and simple chain link fence hidden from view by long term parked cars within the property. At the time I was there, there were no security cameras in my hallway or on the exterior of the building. I received the first break-in notification call, they replaced my locks, and told me to come by to take a look if anything was missing. They said someone used a fake ID to get a unit broke in to my unit along with like 7 others. I wasnt able to fly or drive from California to Washington at the time to check if anything was stolen but I doubt it considering the guy had only been in the building for less than 12 minutes. Several months later I received the second call of a break-in and I knew the two were connected. I managed to get the time to drive up and move to a different storage company in Sept of 2022 and when I opened it up, my entire Lego collection was stolen. Probably 12k worth of unsorted Lego from decades of collecting collections from friends and family, going to conventions, and buying sets. This is not at the fault of the employees who work there, however. Its more of a company neglect situation. Lisa who works there is an absolute gem and has always been so kind and sweet with every visit. She remembers who I am, what unit I'm at, and what I've told her about my life situation. It pains me to give this location a bad review because it is at no fault of hers or the other employees who work there. They've always been very supportive and helpful. I was told the company had plans to add the security cameras, but they were held up in shipping so hopefully once those are installed, the security situation will get better. I also think putting up a solid brick wall instead of chain link is necessary.
Norma and Lisa gives great customer service.
Norma was very helpful and kind and excellent customer service
Awesome ladies working here!
Norma was so sweet and very helpful. We had a great experience with her and would highly recommend this place.
Norma helped me through the whole process of rental and very patient. I recommend this property to my friends. Thank you Norma.
Norma is the sweetest and is very helpful. She made a point to make sure I got exactly what I needed even though it was 30 minutes past when they were supposed to close. Definitely would recommend coming here if you need storage.
Lisa is amazing. Helped me with everything I needed!
Today I was helped by a beautiful soul named Lisa. I needed help with a storage exchange and she did everything she could to give me great customer service. She did a very satisfactory job and I recommend her to anyone going through this location
Just had the experience of dealing with Lisa in person at this facility and I cannot stress enough how incredible her personality and her customer service skills are. Individuals like her are the ones that make doing business a pleasurable experience
Lisa, has been super and kind. The property is kept clean and well organized in the office. The storage units are clean and well maintained. I recommend this public storage property for anyone.
Good place for storage
Lisa at reception was of great help and is full of Joy
I was delivering package here, manager was rude.
List helped me get my rate lowered and I appreciate it.
I recently was at this location with a friend who rents. I was curious about renting a unit in the future and the manager Lisa helped answer all my questions. She was very nice and patient with me. Thank you again and thank you for taking great care of my friend.
Lisa is the property manager of this space and she has been so incredibly helpful and friendly. She is so knowledgeable of storage services and has helped us find one and how to get in and out with the latest gadgets. Will definitely recommend this spot.
From Randy ....Lisa very hopefully. DURING THE SNOW on my boat watch full .thanks do much.for helping all out.
Lisa is a life saver I deeply appreciate her for helping me out thank u Lisa at public storage
Lisa helped me after closing and I was able to get a big space for a great price. Thank you.
Had an amazing experience with Lisa. Although the erental was at a different property, she helped me through the process with patience and was very helpful & informative. Thank you - Lisa
Safe secure location and gated accessible via phone. Navigation through storage facility is very ideal allowing for space to drop off and pick up with ease. Staff is on site for any questions or concerns during business hours and access after hours. All good.
Amazing and super service by Lisa at this location. Highly recommended.
Lisa has been very helpful getting our company into a storage unit. The utmost checking on security of door locks, notifying us of problems. We needed more space and was placed on a wait list but with the warm customer service provided by Lisa. We were able to acquire a larger more accessible location on site for delivery truck access. And more closer to the bathroom, which is always clean and stocked. We feel this property with Lisa's very friendly smile will be the place we will stay.
Lisa was awesome manager. She help with everything and was very knowledgeable. Thank you.
Lisa is the BEST !
The front office lady Lisa sent s very friendly and helpful. Made the process of renting as well as moving out smooth.
I only used the storage for a month, but Lisa helped make the process simple with understanding and reassurance.
Great service from Teuila. She is very attentive and very helpful and she knows her stuff.
I rent 1 unit today and I am so glad that Teuila was the one helping us. She was very nice and showed us around and took the time to answer all my questions. Thank you very much Teuila for all your help. It was very nice to meet you.
Lisa is very Very helpful and kind
Easy to enter and leave. It was very clean area.
Nice quiet area. Place is kept clean and the staff is friendly and helpful.
Very nice. Good prices.
Lisa was so nice and very helpful since this was my first time renting with her. She helped me thru the renting process and showed me my new storage room. Always with a smile. It was a very good experience. I think I will be very happy renting from her. Thank you.
Teuila and Lisa were awesome at helping me out today! I came in a little late but they stayed late for me and helped me out they were so nice! Thank you both
Ms. Lisa had no idea that my day was horrible so far but her cheerful demeanor and helpfulness truly helped to brighten my day. The whole process was quick and easy and she was more then helpful!
Awesome service! Easy to schedule! Clean spaces! Good customer service!
I had a truck stolen off the property in Dec and then I had the catalytic converter removed from the 2nd truck after that. Accountability from corporate in both cases: Exactly zero. This is the most unbelievably expense storage I could have imagined. You really, really don't want to store your stuff here. FWIW, the local manager Lisa was great and deserves to work for a company that isn't evil.
Ron and bob are amazing with helping our needs
Great experiences with the staff here. Teuila is so awesome and friendly. When we needed some help she came right away and was super helpful. Definitely would recommend!
AWESOME, staff (Tova, I call her "T") is really helpful and friendly. I would not use any other storage facility!!! Edit: Another great experience here! Lisa was very helpful and polite, and always takes the time to help whether it's payment or issues with my unit.
Lisa made our temporary stay at Public Storage delightful.. we very much appreciated her pleasant demeanor and willingness to help in any way possible.
Teuila was the best grate person was i to be attended. Thanks! For have her there!
I liked this place is absolutely awesome and the staff people are great,helpful and just make the process so easy,this lady teuila she is just so great,thanks you so much!
Teuila every nice service
Teuila is nice n helpful and so sweet thank you
Teuila is extremely helpful nice and soft spoken glad to meet her
Lovely staff and clean/ secure facility.
My brother and I drove up from Santa Barbara to Seattle to get into his storage after having to move. Halfway through our drive we realized we hadn’t remembered the key. When we called, Lisa at this location was so helpful. She set up the district manager to come out on the one day we would be there to help us get into our unit. It was such a positive experience, thank you Lisa!
This storage is strict which is good
Great Service, Teuila was great!!
She was efficient and fun to work with. Teuila & Lisa
Thanks Teuila for being extremely helpful!
The only thing I want to rant about is the location of this unit, in the mid of nowhere. Otherwise it is not a bad place, the manager is friendly.
This review is for the Public Storage located at 3600 East Valley Rd. The helpfulness of Jane and Natalie could not be overstated. Relocating from Alaska through Seattle, and onto Oregon, I needed a location to store my household belongings. Also had shipped them on a barge from Southeast Alaska and needed to have a moving container parked in the facility to make it easier to unload. They were so accommodating. Everything went off without a hitch. Highly recommend this facility and the staff.
Teuila and Lisa are extremely welcoming, informative, and helpful with any and all your storage needs. Any questions, concerns, or changes I have needed are met with care and timely manner. Highly recommended location and staff!
Great service from Teulia!!!
Staff is great here, Teuila and Lisa are friendly and helpful. We've had a great experience at this location and choose to keep our unit here despite the fact that it's a little farther away than a couple of other Public Storage locations.
Teuila was very helpful, great service and had all the answers.
Friendly experience with Teuila. Easy and simple!
Waste of money
Teuila was a great experience for the time I used the facility. Great customer service as well. Will recommend it.
Jane Is the best I would def recommend this place to anyone looking for a reasonable storage unit in this area after comparing the prices the rates are great and the customer service is unbeatble!
Very good Teuila. And Lisa property manager we are very helpful and responsive for us to get. Parking spot .
I just want people to know that the ladies here Lisa and Teulia are very patient understanding people. To be honest I wouldn't know where I would be without there help. I have no words to explain the gratitude that I have in my heart. Thank youuu....
It’s amazing place to storage your car. Teuila She gave me very good customer services and she so helpful . This Address awesome. It Has wonderful business with Teuila .thank you.
Lisa was super helpful very nice ! Easy process good prices!
Tuila was very helpful!
Teuila was awesome and made my check in and experience very easy. I recomend this space 10/10
Teuila was absolutely phenomenal in her job she helped me every step of the way I couldn't have asked for a better service. For consistent aim to ensure perfection and safety in the storage facility was unmatched I constantly saw her roving the premises and I had no fear that my belongings would be messed with top-notch service thank you all for your help during my transition.
Its a great storage facility. They have surveillance and keep a good watch on the property. Staff is usually very helpful. They do not care about the pandemic. It's business as usual. If you fall behind do not expect any help. Pay or leave. Still a great storage facility.
Teuila was a godsend. Give that girl a raise.
Teuila was so helpful and informative. She made my rental and my move out seamless so I didn’t have to stress.
in this location 2233 e valley renton Washington the agent Tewila gave me excellent service and I recommend this storage to all people I know Thank you. Tewila
Teuila was AMAZING! Had trouble opening my unit and she took the time to show me and we even fought with the door together! You’re the best!
Teuila is the most wonderful customer service I would come back
I walked at e rental came to the office because I need help and I met teuila and she great for assist me what I need to know and she was very professional generous .
GREAT SERVICE, GREAT EXPERIENCE, GOOD PRICES. SAFE STORAGE THANK YOU LISA 🔥🔥
Excellent service! Lisa walked me through everything, gave me a healthy discount on my first month and was just generally very pleasant and helpful! Couldn't of asked for a better experience overall! Thank Lisa!!!
Teuila very helpful. Move in was great with her. Moving out was great. She help me with everything!
Great work, Teuila thanks for the help!
BEST CUSTOMER SERVICE EVER!! I really appreciate Lisa's customer service. Since the moment I spoke to her she was very helpful and transparent. I actually went to get my truck and accidently dropped my wallet and she right away called me to let me know I had dropped it. So I appreciate her for that.
Teuila was very helpful
Thanks to Teuila for an easy move out service also Thanks to Lisa for being helpful to me and my family when I moved in. Awesome place to store!
It was fine in the beginning but the manager turn-over rate is outrageous. You never know who is going to be there. My unit became infested with mice and when I talked to the then manager she told me the exterminators forgot to put a bait trap at that unit. So I had to clean and sanitize everything prior to moving out. Then when I told the person who was in the office when I moved out, I’m assuming he was the manager, he basically told me it was my fault because I had a few items of food locked in a container. There would be mice to get in there in the first place had they actually placed the bait traps in my building. Not worth renting from them. Plus the prices go up too much for such a little suit as a 5x5.
Signed up for my storage unit a week ago, great first experience and greeting with a smile. Lisa is great and is very friendly got me into a great size storage! Thanks Lisa your amazing,
Lisa the Manager is great
Friendly, helpful, and efficient customer service by Lisa! She was already in the office before my appointment time so I didn't have to wait.
My husband and I have looked at multiple storage locations and we decided here! Lisa was kind and helped us along with renting process. I am glad we found a place that also shares great employees! 👍🏼👍🏼
Teuila has went out her way to help me out as a customer today. I really appreciate it. Have a great day. It sure made mine slot better😃
Lisa was very friendly, helpful and had a smile on her face the whole time we were there if you ever need someone i would recommend lisa...
We were promised a promotional price for the life of our storage and they just raised it by about $40. Not to mention our storage unit is completely infested with mice. Poop and pee on everything! Mice have chewed through my plastic vacuum storage bags and boxes. I'm disgusted.
Lisa was very friendly, helpful and had a smile the whole time. Thank you🙃🙃🙃🙃🙃🙃
Lisa really showed us a lot of professionalism and excellence with her job and hope to work and recommend public storage services to all my buddies, Abe!
Awesome customer service!
Excellent customer service, knowledgable and courteous staff. Robert (Bob) is particularly helpful and friendly.
I visited this public Storage recently and I have NEVER seen so many RAT traps in my life !!! The woman working there didn’t seem too concerned and comfortable with them as well. And that’s why I immediately turned around and left ! Just nasty
Bob it’s good men
Lisa is super nice and helpful. She really cares about maintaining the property and keeping your belongings safe and secure!
I've approached several different office staff for help, but have yet to find a friendly one. As a result, I can't recommend this place.
Lisa was absolutely amazing. Made moving to Seattle so much easier! Thank you Kindly Lisa! I’m sorry my husband forgot to leave a review!!
If you ever need a storage i suggest that you come to this one and ask for Lisa she is such a sweet heart and always do everything with such smile, you can come in with the worst day and she will make your day better with a positive attitude . thank you Lisa for your kindness and hope your manager will see this from me and my sister ❤️❤️
Lisa was absolutely fantastic. I had just moved from out of state and she was very kind and went out of her way to help me. If the world were full of people like Lisa we would be in wonderful hands. Be like Lisa.
Staff was friendly just make sure you have clear communication with them
Pamela is a wonderful help.
Pamela was awesome. Great service, very informative and made the process quick and easy.
It was a very smooth and pleasant experience.
Lisa was very helpful and made the whole process of updating my reservation go smoothly. Really appreciated that!
When I went in to get a storage unit and whenever I have any questions Pamela is always very friendly and helps me out..she always goes above and beyond
From start to finish, they made it all so easy. The place is clean and well kept and my stuff was in great shape!
Some mice got in and I was very upset they did but the facility managers were very sincere and everyone tried their best to make the situation better and helped us by giving us some extra time to get our things out.
Lisa was very personable and helpful in making my decision. Top notch! Could not have asked for a better deal.
Lisa was very friendly and helpful, she made me feel very welcome. Professional staff!
The people are nice
Ariel is very helpful and knowledgeable, love her smile. Very clean facility. Recommend to anybody
Lisa helped me get a great spot to store my new boat. She was very nice friendly helpful and got me in and out quickly. Thank you Lisa for all your help
Great customer service!!!
Safe and convenient location. Best service ever! Lisa was great. So glad I found this storage place. Strongly recommend.
Kathy’s customer service is awesome ! And she was very helpful with our company. Give her a raise !!!
Kathy at this location is the absolute best! During my visit it got a bit more busy than usual, Kathy handled it like no other! There was a difficult, rude customer and Kathy kept her cool and stayed calm and dealt with the mean, rude customer with such professionalism that I had to compliment her afterwards. After the rude customer was gone, the other customer that was there, myself and Kathy shared a few laughs and joked a bit with each other all while she was still performing her duties of getting his storage taken care of and mine. Multitasking is not easy sometimes but Kathy is a pro at it. She is absolutely great, so friendly, and a great personality! Who ever hired her made a great decision.
Great location, great service Kathy!!!
Super great service. Lisa and Kathy you guys rocks!
Lisa,👍 the property manager was super helpful 💯Her bubbly personality was right on time.💥 Although my move in was going to be difficult, because of Lisa I smiled the entire approach😁😁😁😁😁
They close at 6 everyday that's the only problem
Doesn't look like traditional storage on inside and easy for someone to break into your unit. No light inside two units I viewed. Not worth the money.
Check in was a breeze. Kathy was helpful and thorough.
I had a great experience at this location. Kathy was very professional and clear on explaining all the details and did a fantastic job showing us the unit and layout.
Kathy was absolutely amazing and extremely friendly. If you need a storage unit in the Renton area I would definitely recommend this place
Kathy from the renton location went above and beyond helping me with my rental. Professional and efficient! Glad I rented from them.
Linda was great help!
Kathy, was very help to me renting a Storage unit. What was really awesome was she gave me Jerome, he’s the on site manager as another contact. With out me asking. Thank you Kathy. Also congratulations on your new promotion. 🎉🎉🎉😀
Jerome is super helpful, seems like there was water damage in the past, rats too, but worst complaint I have is it's pretty dusty. Would recommend
Bob and Bill made it easy and and were very professional. Highly recommend.
This public storage is very efficient and very kind
Great experience easy checkin and Jerome was really knowledgeable. Would recommend 10/10
I had a unit here a few yrs ago to kepp my mothers stuff safe while she was in a nursing home. I regret it tbh, it cost way more than leaving it all at the house, it leaked water and had a massive rat infestation. Folks were nice enough but I would say renting from them is a waste of money...keep nothing you care much about here. I am honestly surprised by how many positive reviews there are.
Wonderful service from Jerome!!
Great customer service, Kathy was really helpful and glad to have my storage here😊
Jerome was very helpful and informative! ;)
Great service, clean facility. Jerome was great!
Was ready right at opening, Jerome explained everything well.
Very Friendly, Kathy Help Me & She Was A Joy To Speak With And She Made Sure All My Questions Were Answered. She Had me In And Out.
Reserved a unit that day and Kathy made the contract review process quick and easy.
Jerome was excellent! He explained everything clearly and was a joy to interact with!
It was very nice to use. This place. Gerome helped us out very well
Good service here and nice people
Jerome was friendly and helpful. I liked the fast paperless checkout.
Jerome is the most efficient professional and TAKES his job seriously. He is a great rep for the Public Storage Family. and you guys have a special employee and I will let all of my family and friends know to do business with this public storage because of the great service he provided.
This review is for a gentleman by the name of Jerome. I'm leaving it simply because this person went above and beyond the call to help me out and it's a good thing to find someone like that these days. Kudos to Jerome.
Cathy is very helpful and excellent customer service rep.
Jerome is very professional in his position of property manager. He knows his property and keeps it clean and neat. An asset to Public Storage staff.
Samantha & Jerome we're very kind and helpful and made my visit a wonderful and speedy experience.
Jerome is Fast friendly and answers every question....well informed....takes time to explain everything....
Jerome was really helpful and quick to help when asked. He also gave some friendly advice on taking care of my storage unit
Jerome assisted with my rental needs. His advice was not only helpful but was spot on. A wonderful experience all around. Especially being new to the Puget Sound area.
Jerome was extremely helpful with the best selection for our storage. He explained everything thoroughly and was really friendly. He made the process stress free.
Very polite and courteous personal.
I've never been treated as less than human before. I arrived within their standard hours of operation, but because they put up a be back later sign they thought being kind to customers should only matter during hours of operation (please note that the place was open but office closed). I only need to put my lock on my unit. Which I could only do if they took their lock off. The unit is just outside the main entrance. Saw someone working and they would only point at the closwd sign. I went to my car and tried to call so I could explain that I only needed to put my lock on. She walked out as soon as I got in my car. I quickly hopped out and tried to flag her down. Completely, ignored me as if I wasn't there while I stood 3 feet away begging. Wouldn't even turn to look at me. She would only repeat were not open (But that was only the main office) as she walked through the gate. Btw, walked right passed my unit. Joining this place would not have happened without there special and it is still looking like a bad option now after also being told that they cant tell me when the special is over and that I will see to unit increases and again, wont tell me when I can expect them over the next year.
My nane is Yusuf Liban I want to let you know that Jerome is very helpful and made my moving very easy. I would recommend to anyone to visit this location and use it.
Kathy was outstanding, thorough and an expert in her job. She went over my options and asked me questions to make sure that unit will fit my needs. Will definitely recommend this Renton, WA location. Also customer care who first took my call, was top notch.
Jerome is the best
Jerome was very friendly and super helpful! Thanks for a great experience!
its infrequent that I use a storage facility and Kathy made it so easy for me to navigate. She is helpful, cheerful and professional. I would definitely recommend this Public Storage
Everything was covered in rat poop within the 32 days we used the storage unit (even though we had no edible items in our unit). You may see the holes in walls and garage doors that the rats must go through. They have rat poison traps in they parking lot but clearly they are insufficient. They also don't prorate refunds (so we paid for 2 entire months despite using it for 32 days). Not impressed.
Kathy was very helpful and so kind. I am completely satisfied.
Best Service received and the most polite staff members as well!! Shout out to Jay for all his help!
Great facility big easy roll up doors the whole facility is very very clean, the manager Jay personally helped me pick out boxes and a lock for securing my valuables im going to be a long term customer for sure
I haven’t seen customer service this great in awhile! Thank you Jay for all of your help!
The best Public Storage unit I have had. Jay is the manager of this building and he was very helpful in getting us the best deal even though I reserved the unit online. Love the dedication he puts in to making customers happy.
Initially we had a few issues early on and the staff at the time were difficult to deal with and unresponsive . Jay and the new team are great and very responsive to issues and/or questions.
Jay needs a raise. Best customer service hands down from the other public storages.
Public Storage is an excellent option for storing your items! The staff is very knowledgeable, thorough, and kind. Jerome in particular was honest in helping us best decide what size storage we would need and gave great advice on how to best protect our items for the term we committed to. The storage is clean, easily accessible, and safe. Will definitely use Public Storage for future storage needs.
Jerome has great customer service, puts you first and takes care of everything. Glad to see such friendly faces.
Jerome has been very helpful, he was very kind and freindly! Jerome Rocks!!
Friendly staff. Easy and quick
Great guys, great help
Rented a small storage space and got unbelieve assistance from Jane. She was truly amazing and fast! Thanks again Jane!
My Dad & I rented a space for a short time to keep our items safe while we transitioned from one property to the next. Jay was very helpful to us when it was time to close the space. Everything was in excellent condition and we were very pleased with the maintenance and management of the property. We will definitely use this service in the future.
Josh handled my business storage needs quickly and is a true professional. A well maintained site with easy access. I highly recommend
My experiences with the old management were pretty hit or miss, but the new manager here is pretty passionate about turning this place around, and having top notch customer service compared to the old management
Josh was very helpful to get our big rig in and out of the storage facility. He is a very capable manager for Public Storage.
Great space and pricing! Josh the manager is incredibly friendly and helpful!
Quick N easy
I have registered a unit online, when I arrived I met the facility manger -- he was very nice and friendly, he had a lot of patience to answer all my questions and was very professional throughout the registration. I'm very pleased with my unit and the rates are very reasonable!
Quick, friendly service! Highly recommend!
I had a very short term rental with multiple rentals scenarios. Josh was extremely knowledgable, accommodating and expeditious to our company’s requirements. I would highly recommend him and this facility
I was so happy to encounter Kathy after having a less than pleasant experience at a different Public Storage location. She was knowledgeable, fast, and really nice. She restored my faith in keeping my things stored here.
Great customer service! Made moving very easy. The store manager was very responsive and on-time. Great place to storage your household goods
This particular public storage location is wonderful. Kathy and Josh went above and beyond to help solidify the perfect unit for me. They work as a team! They genuinely care about your experience when using them as your safe haven for all of your storage needs. 5 stars! Thank you guys so much for making this storage rental process a breeze!
Kathy was very helpful today and helping me out getting my account settled
Cuanto cobra por mes de renta
Tova was great fast service super friendly. You will be missed
Tova was awesome great customer service
Tova was fantastic
Dirty and they have Rat's
Jerome was friendly and very helpful in getting me set up with a storage unit.
Tova has been fantastic to work with keep up the great work
Tova and jerome were fanatic excellent customer service
I have had a unit at this location for several years. Rates are raised regularly, about every 6 months. The whole building my unit is in was broken into at least once that I know of. Recently there has been a rodent infestation that has not been remedied in at least six months and the site is STILL Heavily infested. Management did NOT notify me (or I believe ANY customers) as soon as the infestation was discovered. In fact I have tried to get some satisfaction from management, all they will do is tell me to contact the insurance. They did offer to move my belongings to another site up the road BUT, because of the long time exposure to the rodents urine, feces, chewing up everything and making nests, plus the exposure to hantaviris and other serious diseases carried by these rodents, ALL my Family Heirlooms, pictures, and other generations old Family materials are ALL COMPLETELY RUINED, cannot be decontaminated or "cleaned", and MUST BE DESTROYED AND DUMPED. Management doesn't seem to be very concerned about the situation and HAVE NOT taken aggressive steps to ELIMINATE the infestation. Their statement is, "We've seen a 'reduction in sightings'", which is a totally unacceptable answer. If you have belongings stored at this site, they are COMPLETELY RUINED unless they can withstand a complete soaking of a ten percent solution of chlorine and subsequent washing and rinsing with water. Anything that can't survive that treatment must be DESTROYED by burying 2 to 3 feet deep, completely burned, or dumped in a landfill (which is ANOTHER cost incurred) I am currently working with several Attorneys to establish and file a Class Action lawsuit which will cover ALL tenants affected by Management's "mismanagement" of this situation. I tried to leave less than a whole "star", I would like to leave negative stars but it just doesn't work that way. Will post more as advised by legal counsel.
Tova is good person good customer service
Tova was great fast friendly service
Tova was fantastic just did 4 rentals back to back took her time. Thank u
RAT INFESTED & AWFUL MANAGEMENT! We had a whopping 3 days in the unit before we discovered our things were being chewed through and rat feces scattered across the whole unit. When it was brought to the manager & district managers attention they would continuously repeat "we store at our own risk". While I understand this statement we also rent trusting that the facilities is maintained well. Both managers admitted there was a rat infestation and that they had rat traps in place. They tried to blame me having food in my unit, which I DONT! Neither made any attempt at making the situation right and were almost happy that I said we were moving out after 3 days. (Probably because someone else gets to move in and pay a second rental fee for the month for the same unit) Driving around the facilities you will notice that the ground is littered with garbage and that there are very dirty people wondering around the unit (what really could you be up to at a storage unit?) I have rented several units from public storage and never encountered people and a facility like this. Just stay away!
We showed up 5 minutes before closing and Tova was super efficient and helpful in getting all the paper work done and showed us to our unit and was helpful to other guest while helping us as well!
Tova has been fanstatic
Everything was quick , efficient and easy . Tova was extremely helpful and waited for us because we were stuck in traffic. Thank you I will recommend this place to my friends in the area.
Tova had been fantastic thanks for yhr reminder calls
Tova has been great fast friendly service
Tova has been an amazing manager we came in got a unite quickly she called me a week later to see how it was doing i appreciate that keep up the good work tova
Tova has amazing customer service and she is well at her job and she has cared for me and my unit
Tova was awesome and kind. Exceeded my expectations and I'm happy to be a customer here!!!!!! Thanks Tova!!!
Tova was very accomodating, friendly and knows her job!
Tova was so helpful!
Tova has been fantastic
Tova was fantastic needed an unit and she helped me get the right one and get my stuff protected.
Tova was fantastic she waited for me to show up even at closing took her time and got me in the perfect spot
Tova is awesome, however the property is completely infested!!!!!!! Absolutely DO NOT RENT HERE!!!!!! Unless you don't care about your property. SEE PICTURES. Poop and pee everywhere, each time I went to unit new wholes. These pictures are from 1 week of being there the last time. Have only had the unit 4 month. Had to move out of other unit I had, moving out of this one ASAP!!!! Found DEAD RAT on the middle of the floor 1 month ago!!! This place is crazy infested. I can't believe a place could be this infested with rats!!!! Utterly and completely disgusting!!!!!
Very quick and easy to get a unit. Tova was a lot of help with getting the unit all set up with some nice suggestions on what to get at well.
Tova is great she got me the perfect unit
Tova has.been fantastic I have 2 units and would recommend this place to everywhere. Safe and clean property
Very helpful employees
Tova was great professional and units are good price but locks are expensive
The property owner was kind but this place is disgusting. I came in my unit to find rat poop everywhere! This place is not a good location to store anything of value. Moving out immediately.
tova has been amazing wonderful customer service
Tova is amazing! Fast and easy!
Kathy was very nice and helpful
Good coustemer service
The customer service is great. Kathy is amazing.
Happy birthday to the best prop manager around
She was so great on time had it ready love it thanks
Kathy was great and had a positive attitude. Fast and friendly service.
Needed a storage unit and walk out with one in about 20 min. Thanks Tova.
Very nice lady at the counter. Quick and easy.
Tova was awesome. Very friendly.
Great customer service. Tova, the property manager is very friendly and worked well with the other property manager, Tess, to get my needs met effectively and efficiently. Just love how they took care of me. Kudos! Keep up the good work!!!
I love this place the people are great and very helpful
Stay away! Our storage unit was broken into less than a month into renting it. The management stated that if they had upgraded their security like they had said they were doing, it never would have happened. Then they refused to refund the current month even though we indicated we intended to vacate because it happened right after we paid. Don't let this happen to you!!!
Terrible. My storage unit was broken into, and management did nothing to try to make it better. Getting a storage unit here was a complete waste of my time and money. Rent elsewhere!
Tova has been fantastic. Great customer service she goes above and beyond. Always has a smile on her face even if you give her a hard time she stays friendly
Tova has been amazing, moved here from Wyoming she helped me get into an unit fast super friendly. recommend everyone here
Tova has been fantastic came in looking for a parking space shw didnt have one but called me as soon as she did and now i am a customer
Awsome customer service quick setup! 😀
Tova is awesome and super helpful/friendly!
Been here quite a while. Always great service. Especially Tova.
Justin was amazing!
Linda was great she showed me the unkt i came back the next day and tova helped me get in.
Was in the other day and gwenn and tova were fantastic, happy and can tell they love their job. Very knowledgeable on storage and what we needed to protect our stuff.
Tova is amazing great customer service
Good customer service ,it was so easy going in out done with paperwork in few minutes
Tova is great she found our construction bin that went missing and called is
Tova has been the best manager here she is very helpful and patient with all her customer's
Tova was great fantastic service
Tova Fantastic customer service couldn't ask for a better staff member ..she was helpful and met my mom storage needs
Tova is great wonderful customer service :)
Had to get my car towed here while waiting for car repairs because I wasn't allowed to keep it on the apartment property. Tova in the office was very friendly and even recommended a tow truck company. What a relief! Thanks.
Awesome service. We came in late on a Saturday evening and representative still helped us rent a unit.
Tiffany was wonderful. Very helpful and straightforward. Even though I had some issues with some of Public Storage's policies, she made the whole experience alright, and I felt good about it after I left.
The service was great! Positive attitude with a great since of humor.
Tova was great!!! Thanks
Awesome, awesome, awesome. Very helpful, Understanding and patient.
Tova friendly fast service, cheap units
Tova has been very helpful and professional. Very nice person.
Great customer service
Manager tova has been a great help in getting us set up in our unit. Thank for being fast yet complete in your customer service. We got a great deal and our stuff is well protected.
Tova is the greatest keep up the good work. You people need to cut down on the amount you charge for late fees. Some people have everything they own in there and are barely able to keep up with the payments let alone the late fees. Specially the people that have been there for as many years as I have
Tova is an amazing property manager, she keeps the property clean, has wonderful customer service. She watches the property as if its her baby. Thank u for keeping my stuff safe while I was away for a few months
Today I got my first storage and I received excellent customer service!
T-Hawk is the best manager I've EVER rented from! She has totally saved my ass on more than one occasion. She's always extremely helpful and knows her property and it's customers needs are always met.
Tova has been fantastic she got me my parking and unit close to each other. Thank you
Tova is great she helps with all my storage needs thank you
Tova was amazing got is in the perfect space for all my ladders
tova was fantastic thank you for your service
Great location. Joyce always is helpful, friendly, and gives fantastic customer service!
Tova was fantastic and fast great customer service
Tova has fantastic rental skills. She knows her stuff. Come here to get your unit
Tova was very, very helpful & friendly. Her customer service skills are excellent! !!
Tova was extremely helpful and very personable. Renting was quick and easy. Love the specials as well.
Tova has been fantastic. Thank u for the great customer service
Tova was amazing, great service, she helped me get exactly what i needed.
Tova is amazing great customer
So far so good
Great customer service!
Tova was pleasant. Good experience, quick deal.
Polite, swift and easy. The three things you want in storage. Customer infront of me had her locker broken into but they caught the guy. Even though that might be scary the security is good!
Tova has fantastic customer service. She helped us out with the right size. Thanks For Suggesting The Items To PROteCT My stuff.
tova was excellent great service
Tava, was a great help when I was locked out of my unit. I called after hours she called me back left a message and then checked back again to make sure I was able to get my info on line. When I came in she gave me a new card with my info.
Tova gave great service today thanks for all the help will refer this location to my friends
Tova helped us out so much. Very kind, helpful and showed she cared. Definitely recommend anyone to come here!!
Awesome customer service! Had me in a unit right away! Tova made me happy that everything went so smoothly!
Tova was amazing great customer service
Tova is wonderful very patient and great. O would recommend this place to anyone. Keep up the good work
Tova was great help picking the right unit
Tova has been phenomenal. She has been very helpful in all my storage needs. Property is clean and well maintain.
Tova was very nice and accommodating!
Fast efficient service and very helpful and friendly staff. Units are clean and accessible. My only recommendation is that the grounds be swept more often to remove the dead leaves. Otherwise I'm very happy with my storage unit.
Very nice. Went smoothly.
tova the manager has great customer service...recommend this location for all your storage needs, great prices too
tova has been fantastic second time back here love this place
Toca was excellent great customer service!
Tova was great and friendly. My rental process was
Tova has been great. She got all the we needed about 6 now she's fantastic every one needs to see her for their storage needs
Tova has been wonderful. Extremely helpful in Getting my account set up. Very friendly and knowledgable. Go hawks
Tova was informative, helpful and efficient, I was in and out in no time. Go Hawks!
went to get storage and was greeted by tova, she was very helpful in getting me the size I needed.
Tova has been great wonderful customer service. Recommend here to anyone
Tova has been great she always friendly and knowledgable. I recommend this place to anyone. Go hawks
Tova and ariel are amazing customers service was great. Made making my payment easy. Thank you
Tova has been a great help I came in for storage not knowing what I needed ahe helped me and its perfect. Thanks for reminding me to wrap my mattresses I wasn't even thinking about that.
Tova was great frendly and very helpful! Had a wonderful experience.
the manager was very helpful I had a 28 foot trailer and they were able to accommodate me. I had issues with other storage places with this trailer. It was a great experience will recommend to others.
To VA Is Amazing Great Customer Service Recommend This Place To Everyone
Tova is great at what she does. I recommend this place to anyone that needs storage.
Wonderful wonderful wonderful I work
Service was great. They treated me good. I'd recommend them to anyone
Tova has great customer.service and.great prices here
Excellant service. Go Hawks!
Great and fast customer service. Friendly and knowledgable! Great deals too. Dont forget your lock!
Tova has wonderful customer service. I recommend this place to everyone.
Overall friendly and very helpful. Tova was amazing, thanks again!
Tova made my hectic move much easier with her amazing customer service. She is always a pleasure to deal with when I come in to make payments or need anything pertaining to my storage unit. Thank you so much for all you have done. Plus she loved the Seahawks :-)....GO HAWKS!!!!!
Tova is great wonderful always a pleasure to come to property
Tova was wonderful awesome customer service.
Tovar was so much help. Thank you Public Storage. Bryce
The manager tova has been great. Very helpful and patient. She got me in the perfect size unit
Tova is great always friendly
Tova is fantastic she is fast and friendly always smiling and knows her storage
Tova has been fabulous I would recommend this location to anyone
Tova is great however will you please fix The fence the hole has been there for Awhile Now she is doing here job in making sure no one is broken into so do your job and secure the property. I have multiple units here you need to care about the customers not your pocketbook
Fast and painless
Rented a few months back tova was great
Tova checked me in today. She is cheerfully, knowledgeable, and saved me money! The locker is clean and easy to get in and out of, great location and cheapest around.
Super helpful and friendly! Clean and secure units :) Would definitely recommend this storage unit!
Tova is awesome everyone should come here
Tova is great fast and friendly
Tova's Customer service is great
Great customer service
Thank you tova for great service
Tova was great
I have been to this location a few times to pay my bill in person. Tova, star employee, has been so kind, friendly and helpful! Thanks for helping keep my belongings safe!
Been at this property for years and the management have so great . Tova the New Property Manager is always helpful, she is the best.
I needed a place to keep my rental property supplies, and this location was central and with great access. We asked and were given a unit with easy drive up access. Unit is dry and in good shape. Tova got us signed up, and gave us the tour, and after asking and determining what we needed from her sight, helped us out with the access we needed to support our emergency client calls. We have been at the location about a month, and it is just what we need. Tova runs the property, keeping it clean checks to make sure the storage is secure and safe. Great asset to the Public Storage team.
My husband and I had to store our whole house and Tova was very helpful in advising us on the best storage unit to get. She is a very nice and helpful person. I'd use it again.
Good service. Thank you.
Great place, friendly, professional staff.
Very fast and friendly
Great place. Tova is the best!!! The girl needs $50/hour
Thank you for hiring such wonderful and helpful employees. The gal who helped me was Tova. She was VERY sweet and answered all my questions, her knowledge was unbelievable. Not only was she super patient with me, she was what I call "up and beyond" helpful!!! . So keep up the good work PS for keeping customer service the way it should be! 2 thumbs up, and 5 stars!
I recently moved to the area and found myself in need of a place to store my things, having moved to a much smaller apartment. I am so glad that I happened to walk into this facility first, because the experience was such a positive in the middle of what was a negative situation for me. It's not easy to have to move suddenly and part with half of my belongings, and I was feeling stressed at the prospect. But I was greeted warmly right when I walked in the door by Tova, who was working. She was friendly and kind, taking the time to hear my situation and then help me to determine what size room would be right for my needs. She was very professional and organized about the whole procedure, which went smoothly and helped me feel better about having to leave my things in storage for awhile. I feel confident that my things are in good hands, because of her excellent customer service, and look forward to saying hello to Tova when I come by to visit my things! :)
I just move from AZ an met Tova, she was very helpful an kind. I was treated with the utmost kindness and respect. I would recommend this storage facility. Tova was so helpful. Tell her thank you!
This was the best experience I could of asked for!!! Kymmy V made sure that she got us the best price and helped us plan our move and how to make things easier! She went above and beyond!!!!
Many thanks to Kymmy for your Southern Hospitality & professionalism! You were an answer to prayer on a very stressful weekend..... Moving is so stressful & finding storage was no exception..... We never expected to be greeted with grace & good humor & receive such personal care from Kymmy! She is efficient, polite, knowledgeable, & just a great person to work with. We had never purchased storage & Kymmy lead us through step by step to get us organized. Her help made moving day so much easier & smoother. We are grateful we found our way to Public Storage.....& Kymmy!