Public Storage Self-Storage Units at 15510 NE 90th St, Redmond, WA

Dylan was super helpful in getting some information switched around for us! He answered all of our questions and was very knowledgeable! We got everything squared away within a quick conversation. Appreciate the great customer service at this location!

Jessica was super helpful during our time here!

Jessica A. Is so professional and I reached out to her across country and she made 1 phone call and my issue was taken care of! I would give 10 stars if I could!

Mark was extremely helpful.

Mark was amazing today when I came in - he was already helping someone else but he immediately helped me to triage what I was in for. So refreshing to see someone juggling a few things at once and making everyone feel attended to!

Customer service was AMAZING here. Dylan helped us through the process of choosing an appropriate storage unit. We were so happy! Dylan answered all of our questions politely and professionally. Dylan is a rock star! Love public storage! Thank you so much Dylan!

Jessica is awesome! She explains everything well and provides great guidance on making the right decision for your needs!

Jessica was amazing. So professional, very helpful and friendly. Thank you.

Jessica in Redmond, Wa store was very courteous, professional, and helpful. Thank you Jessica.

Jessica was an amazing help for me and my mom!

Mark from Sammamish was very helpful. Helped me purchase a lock, and helped with a few other concerns as well.

Jessica is THE BEST! She is super helpful, professional, and courteous. The world needs more people like her.

Jessica was really nice and answered all our questions! Very welcoming and professional and explained everything well. Made our first experience with Public Storage really great!

Jessica the facility manager provided prompt and very friendly customer service after I made reservation on line. I highly recommend giving her a call for your storage needs. The facility is conveniently located in Redmond and is very clean and well organized. Thanks Jessica!

Jessica provides 5 Star service!

Jessica was very helpful in making sure I had what I needed. Thanks a lot!

Jeff was so sweet and informative! 5 star service for sure!

This is a wonderful location. Clean and nice facility. Jessica was super helpful and kind. She made account setup a breeze. Great to work with. I highly recommend.

Jessica is an amazing host. She was very welcoming and answered all my questions, even ones I didn't know I had. The storage units look nice and clean as was the rest of the facility. Keepin it clean! TY.

Jessica at the Redmond Public Storage was amazing!!!! We have had great experiences with all the staff at the Redmond location (off 90th) in the many years we've been here. Also we haven't had an problem with bugs or lots of dust like we had at an outdoor storage unit we had years before. I was actually surprised how little dust we had, and no "little friends" in our stuff that had been stored so long. We first got a 10x10 unit "Just for a few months" during a garage remodel. An embarrassingly amount of years later, we still had stuff in storage. The staff was great to help us save money by moving to a smaller unit half way through our time here. And yesterday we were finally ready (both in space and helpers) to move out. Jessica made closing our account after we moved out to be a friendly and smooth process. Which was a miracle to us because our helpers and bad advice had us a day later than we had wanted. And when I went to the office to see what could be worked out, Jessica understood the jam I was in (including finally having our teenagers willing and free to work) and she made it happen. Yes, its a little pricey compared to other cities. BUT it was worth it to be so close to home. Its the closest storage place to Education Hill. We were taking things in and out every season without a long drive to a farther, cheaper location. Highly recommend the Redmond Public Storage, and if you're lucky, working with Jessica.

Great location that is kept nice and clean. The property manager is extremely helpful and knowledgeable. Plenty of options for affordable storage and close to home!

They make it as easy as possible. Jessica helped set us up and she was very nice and friendly! Thank you.

Jessica is really nice and efficient. First time storage renting and she explained everything and make sure the process is easy.

Ms. Jessica, was very kind and nice to me today when I got a storage unit. She also answered my questions. She acted very professional.

Jessica was awesome. She was super helpful and very accommodating to what I needed!

Listen, Jessica is AMAZING. I received premier customer service from her today. She was patient and so very kind to me. She recognized that I was completely stressed and overwhelmed and it was like she kicked into overdrive to make sure I was taken very good care of. I have never had such a positive experience with a storage facility before. I am satisfied with the cleanliness of the property, the units, access, and location. I will tell everyone I know and meet about my overall satisfaction, which would not be as spectacular if it were not for Jessica!!!! Thank you from the top and bottom of my heart Jessica!!!

Jessica gave great service and assistance in getting my 1st Storage Unit.

Great job!

Jessica was the most professional and kind hearted, I recommend this establishment for all.

Jessica goes (went) above and beyond. Thank you 🙏 soo much. Peace and Aloha from Hawaii. 😎🤙

Door handles came off in my hand, roll up door chain only functions with counter tension, the storage units aren't sequential. Seemed like a nice place for a horror flick though.

Had a good experience with her. Great personality and very knowledgeable

Jessica was super helpful! Storage space was clean with lock provided.

Regina omg was so helpful and amazingly thoughtful.i deal with public storage at the very least 6 times a month. Very efficient. Most of my experiences with public storage employees has been guiding them through the process on public sales of of an auctioned unit.thank you regina

Regina was outstanding in helping to set up my new storage space and helped me move into my space with having a dolly and hand cart.

Had a great experience at this facility — my brother in law had passed away and we knew he had a unit there but were uncertain how to proceed. Regina was a godsend; she was unbelievably nice and helpful, walking us through the process, what documentation we needed, and how to proceed in order to close out the account and access the unit. She even called us later to give us an update after following up with corporate so that we could expedite things even more. We’re really appreciative of not just the great customer service but the thoughtfulness of this kind person. Thanks Regina!

The reason for this five stars review was that Regina provided outstanding work, especially teaching me how to access the gates, doors, and elevator through the public storage app. She also was super helpful in showing me the units around; it literally was a VIP treatment. She also helped me figure out which unit makes more sense to me. The public storage provided a good service everywhere, but what really made the difference at this property was Regina, providing an extremely professional and friendly treatment. I strongly recommend this property specifically.

I highly recommend this storage facility. It is clean, appears safe and protected, great competitive pricing. And..... Regina, the site manager was positive, encouraging and professional! They went out of their way to make sure I was taken care of. Gary

Regina is awesome, the place is clean, renting a unit was easy and the app was simple to use.

Well taken care of by the manager. Clean, orderly and well designed facility. Security is very good.

Regina was incredible, such a help! Public Storage is lucky to have such a great employee.

Regina was incredibly helpful with our move, we were grateful to have her there to explain our options!

Excellent customer service by Regina. She showed me couple of 5x5 units on first floor and upstair and helped me throughout the process of renting a unit. Thank you.

I had a great experience renting a storage unit. Regina helped us pick out the right unit, saving a few bucks! She made it easy, and fast while also answering all our questions. Thanks!

Hard to get a hold of. No one but a painter on site during business hours. Help line did not offer to contact site staff or recommend anything so I took my storage needs elsewhere.

Outstanding customer service by Lorita. Made getting the unit and explaining the terms super quick and easy.

Lorita was awesome great personality.

Very convenient storage. Loritta was very helpful 🌈

We were able to get a storage unit day of, while juggling a move. Thank you for all the help Lorita!

Thank you Lorita!

Fast efficient and professional.

My experience was unexpectedly rewarding. It's a hassle to move and storage units can get complicated but everything that I wanted to get: I got. If there was thing to improve at there would be sweeping and mopping should be done more than once a week.

Happy positive Manager. Helpful and easygoing!

The keypad has registered incorrectly a few times my first visit. Currently I am locked out of the place cause the gate isn't working even though the code is right an days "welcome Shawn". The people at the 800 number also could not get the gate to open. No one is at the desk though hours says there should be. I'm actually scared to go back inside the place again to either get my stuff or drop off the filled car because I don't want to get locked in.

Came to purchase boxes and sign on door says back at 11:30am, it’s almost 1pm and door is locked. The phone number for the business just takes you to automated phone service purgatory with no simple press 0 customer service prompt so there’s no way to speak to an actual person. I’m sure they’ll show up 5 minutes after I drive away without boxes. The boxes that I can see through the glass door mocking me.

I came in to buy some moving supplies and Alias was very helpful in finding what I needed for the stuff I was packing to keep my items safe :)

There was initially some miscommunication with the check-in process and we almost missed being able to get our keys on our moving day. An employee named Alias really went above and beyond to help us by staying behind closing time by an hour to make sure we could come and check in. It would've been a horrible moving day had it not been for Alias.

Big thanks to Elias for amazing customer service! Literally moments after I pressed a button to hold a unit at their location online, Elias gave me a call, and proceeded to spend 40 minutes walking me through the entire eRental process online (sorry it took so long!). He answered all my questions knowledgeably and helpfully and didn't rush me at all. Great customer service, thank you!

Brandon was great, helped me a lot

Easy location and accessible.

Great units. Clean, good lighting and plenty of parking. The manager is very helpful!

Easy and painless process. Great staff

Great staff. Good location . Brandon was especially helpful!

It serves very fast and simple! I like the way they manage business. Reliable!

I just moved to Washington and had a very helpful experience setting up our storage area with Brandon. He was extremely helpful and made the whole experience one less thing to worry about. The area is well maintained and I had a great experience all around.

Brandon made the process of setting up our new storage unit an absolute breeze. Excellent customer service.

Brandon was super helpful!! I urgently needed storage while doing a move and Public Storage was right down the street. It was so easy to find space, sign up and I even got a discount for the first month. Thanks so much!!

Brandon has been a big help since Ive had a storage unit here. I'm often frustrated when I come in and he has a very calming presence. He seems like a very dedicated employee, doing walk throughs, keeping the place clean... and he's there ALL THE TIME! I've often wondered if he has a cot in one of the units to sleep in! Just kidding on that last part;-) Anyway, thanks Brandon and thank you, public storage!

Loved my experience here! Clean facility, and Brandon, the manager was more than helpful and pleasant to work with! I will be returning my business to this location, couldn’t think of a better place to store my belongings.

Really nice facility and easy to access. Brandon was a big help as well!

Clean facility. Property Manager Brandon is great to work with. He is very helpful and accommodating. Plus, the facility is clean and clearly well taken care of. I will always come back to this Public Storage if I have a storage need! I was also able to get some boxes there recently.

Jeff was very helpful and informative with our process of getting a storage unit at the last minute

Brandon is very friendly and helpful! He was great helping us find a storage space to meet our needs. His creative solution to remember the access code was brilliant!

Fantastic experience from start to finish. The facility is always clean and access is easy. Brandon and staff were always friendly and accommodating. Highly recommended!

Brandon is the homie, great service!

Setting up a reservation was easy, Brandon was very helpful and made the process as quick and smooth as possible. Everything looked clean and secure, no concerns.

Great space and service! Brandon is super cool and was very helpful! Definitely would recommend to anyone in the area needing a safe and reliable storage unit.

I moved in over the weekend and my experience here was amazing! Betty was very helpful from start to finish and helped me find the perfect unit. She even brought me bottled water when she noticed that I was moving all of my furniture in alone. I would 100% recommend this place. Thank you Betty for making my experience a great one!

There are some operations that just do it right. Public Storage, over the river from the Bella Bottega stores, is one of them. Brendon and crew have been helpful and informative. The processes they have make it relatively easy to deal with the issues of too many treasures.. I wouldn't hesitate to come back here if I ever leave - or to strongly recommend them to any friends.

I moved to Redmond, WA and needed to store my stuff for about a week while I looked for an apartment. This storage location was having a $1 rent for first month so I signed up thinking there must be a catch. Well there wasn’t! :) ... Rent really was $1 for first month, and because I only kept my stuff here for like a week, I literally just paid $1 rent! Brandon was the guy I dealt with and he did a great job of setting me up with a storage unit and made the move in and move out process really easy.

Kudos to Joanne at the Redmond, WA facility for her outstanding customer service and friendly manner. It was a pleasure working with her to meet my storage needs.

Brandon is friendly and efficient and made the rental process very quick and simple. The buildings are clean and well lit. Love that you can drive right up to garage doors to easily unload vehicles.

Brandon, is the managers name and he is very good at his job, he is so very helpful and very friendly. He took the time to know my wife and ias people not just another face that comes abd goes from thr property

This is by far the best public storage Ive ever rented from. The property is always clean, the manager Brandon has always been very nice and helpful. Id def rent from this location public storage again

I've been managing a multi-stage relication, different stuff moved at different times, then different stuff moved out at different times. It's taken two storage units, used dynamically. The people at this office have been super friendly and helpful. I still have one unit and an outside parking space, and will come back as storage needs arise. Great resource, reasonably priced.

I came in looking for an odd shaped box. They didn't have it but Dawn was quick to suggest other ways to achieve the same size. She must be new because I haven't seen her here before. I am really impressed with the Management at these Public Storages, they are top notch! Thank you, Dawn for helping me today!

The weekend manger, Mack, was very professional and helpful. These guys treat this property like it was their own. They were a pleasure to do business with.

Clean facility but the second floor is much warmer than the first one in the spring-summer months and sometimes the carts are nowhere to be found. Beware that you will be forced to buy their lock at whatever price they want to charge you. They will also force you to buy their choice of renter’s insurance first, even if you already have one. The last month’s rent is NOT prorated, even if you schedule your move out date in advance, which means that you will owe the full month if you leave 0:01 sec past midnight of the last day of the month.

Quick friendly service, would definitely recommend to anyone looking for storage. Brandon was super helpful.

The property manager was very helpful and the sign up process was easy. Property is nice and clean. Security is decent.

This place is clean and well organized. Brandon was knowledgeable and very helpful. Thank you!

Was a super easy process, and we were helped the whole way through by Brandon, would recommend this location/ company!

Great location, convenient access. I stored my stuff here for over a year, and it was clean and bright and safe. Also, Brandon was helpful and efficient.

Brandon was very helpful and went out of his way to assist me!

I’ve stored here for a long time and it’s been a fantastic experience. Brandon, the property manager does a great job!

Great staff, quick to help with any issues that may arise! Much thanks to Brandon for the help

Brandon was extremely helpful and professional when helping me select the right storage unit! Thanks again! 👍🏻

From reserving a unit online to having physical access in less than an hour! Lindsay picked me a unit really close to a door, and was friendly, cheerful, and helpful. First time with a storage unit and very impressed so far. Clean, odor-free, terrific access. Excellent!

I have been a public storage customer for a while. The manager, Brandon, has always been polite and professional in all of his interactions with me. If ever there has been a question he is always helpful! Thank you Brandon and thank you Public Storage for such and outstanding employee. BF Redmond

I had the most AWESOME experience with one of your employees by the name Tim. He was the most helpful in my situation. Thank you again. Can you make sure he gets this. Brandon was very helpful greatly appreciated.

Brandon ur a cool dude.

Jeremy was the most polite and well-trained employee I've come across at public storage. He walked me through every aspect of entering the facility getting to my unit and exiting. If you need a storage unit in Redmond Washington go see Jeremy he definitely will lead you in the right direction.

Manager is awesome. Very clean facility.

Great customer service clean storage

This facility is great, and the staff are great. Brandon was extremely helpful. Access is easy, and facility is clean and well maintained. The experience at the Redmond facility was exceptional. However, I give only 3 stars because of the lack of full disclosure of costs for the rental, which is a corporate policy issue, and not the fault of the Redmond facility. I only needed a place to store a small amount of stuff for about a week, so the $1 special (with $24 admin fee) sounded perfect. No where was there the mention of having to buy a lock from them (non-refundable), or mandatory insurance. After all fees, lock, and insurance was tallied it ended up costing me $57.89, That's more than double what I was expecting to pay, and only for a week. Oh, and there's no refund on the lock that I only needed to use ONCE! Granted, it was still cheaper than any other place around, but hidden mandatory fees are a real pet peeve of mine. Advertise honestly. If a lock is required, and must be purchased from Public Storage, than say so when listing the price and in the advertisement. Same goes for the mandatory insurance. If it can't be waived, then you need to disclose that to the potential customer in the advertisement, and with something more than an asterisk and three words (*plus additional fees). FULL DISCLOSURE!

Worst customer service ever, I made a reservation here about two weeks ago, and Victor the man who helped me was awesome, he explained everything and asked me call and confirm before the 1st of Dec, so that way they could give me the same price of a current promotion that they have going on, so today I called and DON answered the phone and told me that he could not help me and hung off the phone, so I called back and he would not answer ( I called like 7 times) and he would not answer the phone, I left a messege and he finally called back telling me that he was ignoring my calls, and that he would not help me, but he said it in the rudes way possible, so I asked for his name and told me my name is DON , and then he told me to stop calling and that he did not wanted me to use his name, and that is the reason why I am wring this review so hopefully his boss or manager can do something about the customer service this guy is giving to potential clients, NOTE ( all this happend today 11/28/2018 around 3 to 4 pm

I came into look at a couple spaces with Samantha and she was extremely helpful and informative. I left with a smile on my face and was satisfied with her lovely customer service!

Clean and secure location. Brandon, the manager of the location was very helpful and accommodating. We were storing all our belongings for a long time and Brandon was very helpful with the entire process. The checkin/checkout was made very simple and quick too.

This public storage location is great! Brandon is always very helpful and friendly. The office/restroom is always clean, access to our unit is easy, great location in general and convenient access. Highly recommend!

Great Experience the customer service was amazing!

I have used several location of Public Storage through the years and Brandon in tops with customer service and professionalism. Please pass on my thanks for always assisting with knowledge and courtesy- he is so helpful when making decisions about the right size storage unit and the best price! Thank you!! Jacki

Henry was so helpful when I was getting my account set up! He got the process done quickly and was great at giving me clear answers to my questions. The space is clean and I was happy about the price, especially since they had a promotion going on.

Storage with a smile! I rented a small unit for a few weeks and the process was very simple and hassle free. Prices are reasonable for Redmond. Hours of access are 6am-9pm, which is alright but slightly difficult to manage for those with busy schedules.

Brandon was so kind and his explanations were helpful.

Good service

Tiffany Fagan was the relief for the day but she helped me with the decision to rent a storage unit at this location. I haven't decided yet, but Tiffany had outstanding customer service and was really nice to me the whole time I was there.

Brandon is an excellent property manager. He was very helpful, considerate and assisted us in making an informed decision.

I have only experienced superior customer service from Brandon at Public Storage in Redmond! He is courteous, knowledgeable, and always accommodating. The convenient location, easy access and friendly service make the perfect package. I strongly recommend their services!

Great deals and offers

what is the monthly fee for a small locker

Had a good experience. Brandon showed me the unit and how to enter. Helped on giving great advice. How to protect your mattress and other good. I would recommend him and the storage.

I had an issue with a payment, it did not go through correctly. They took care of the issue quickly and politely. Very friendly staff!

Alicia is a friendly and helpful stuff. I got a good experience with this storage.

Huge thank you to Brandon! In the midst of an extremely stressful last minute move (72hrs!!), he was so helpful. He greeted me immediately and was so friendly. He showed me around the property and helped me find the right size unit. I had never needed a storage unit before, so I didn’t know what to expect. It was very easy and the least stressful part of my day. Highly recommended.

Brandon was great and he did excellent job.

Awesome customer service! Bryce and Alicia were helpful in getting my parking space efficiently!

Great storage facility and Brandon was great, super helpful!!!

Brandon was very friendly and the facilities are impeccably clean!

I just started renting here and I have definitely made the right decision. Really Clean facility, great staff and solid Security. Would recommend tremendously. Beatrice.

They kept all my stuff safe and secure.

This morning i was helped by Alicia and she was very helpful and knowledgeable. thank you public storage for your amazing service!

Glad to see such a dedicated attitude of service. These guys walked us through what seemed to be a complex logistical dilemma, coming out in the end better than we originally thought possible. Great Job

A great experience. Kudos to Brendon and his staff there for their outstanding service.

I reserved a unit storage on the 12th, and planned had changed and needed it ASAP. Brandon was very helpful and got me in, set up, and ready. Quick and painless. Thank you.

Signed up online, and all my info was waiting there when I showed up an hour later. Clean facility, and Ken's helpful attitude made finalizing the process a joy.

Thanks Brandon for the detailed walkthru!

They threw my life away, even though I did everything to pay on time. They ruined my years in Redmond and they are absolutely the worst.

Brandon was super helpful! He was patient as he explained everything to me, and showed me to my unit! He also helped me with packing tips, making my move much less stressful :)

Liz helped me get setup quick and easy. Good times 😀

Very clean, well-managed facility. Employees are very friendly and most helpful. Particular thanks to Brandon for his courteous and most efficient help.

This place is very typical of any other storage place EXCEPT, they continue to raise their prices. They are already one of the most expensive storage places. There is NO reason to continue to raise prices, especially for those customers that have been with them for years. I cannot recommend this storage company. I am moving out soon to another storage facility.

Brandon is awesome! This is the best public storage!! Great staff-always friendly and helpful!!

Brandon was amazing! Quick efficient and knowledgeable! The units are clean and the property well kept.

Thank you Brandon!

Brandon was very kind and professional. Worth all the bonuses!!

Brandon and Chris are awesome!!!

Staff was very helpful, Kelley took care of all our needs and helped us get our unit quickly.

Awesome place to save especially when you are unsure of the address to stay for your stuff. And super nice people and customer service. Kelly and Travis were amazing . They provided a right solution for my needs.

KELLY is very welcoming and helpful. Premises are bright and clean.

Jeannie was excellent friendly and a pleasure to speak with very helpful as well!

Jeanie was so sweet and helpful that it made my experience easy, quick, and delightful.

Jeannie is great at the front office. She was a big help even at move out! Thank you Jeannie!

Today I stopped in to get some information on a storage unit. The young fellow that helped me by the name Tyler was so helpful, professional and displayed top notch customer service. Plus the office and the restroom were very clean a far cry from the other public storages I have been in.,I certainly hope this young fellow is being compensated for his hard work, a respectful young fellow like Tyler is hard to come by.

Great service

Chris (site manager) was amazing, we called ahead to purchase our lease and Chris was prepared + speedy/diligent in getting my wife and I set up with our unit. He was friendly, helpful, and overall made our experience very easy. Would definitely recommend this PS location, Thank you so much!

Easy and affordable

Fast and efficient. Thanks Jeannie

I contacted Public Storage earlier today about my upcoming move! I spoke with an amazing team member named Tyler. I told him about how I would be moving in the next few months due to job change and needed a storage unit big enough for a studio apartment. He told me all about the current promotion for this month being only $1 for rent and then the monthly rate for a 10x10 each month after. He also explained that promotions change daily! I'm extremely excited to be able to use Public Storage when I move in the next few months. They're very accommodating and flexible!! Thank you Tyler for taking the time to explain everything to me so I knew what I was signing up for!! Store #29164

Brandon was the gentleman who helped me get a locker at this facility. He was an absolute charm and the units themselves were some of the best maintained I've seen from public storage locations. I'm also a fan of the emergency water sprinkler system and modern locks. You can never be too careful. Highly recommend.

Brandon was very easy to work with and everything seemed very clean and well organized!!

Travis went above and beyond in helping us solve an issue with payment. Thank you Travis and public storage. G

We stopped in to buy some boxes for an upcoming move, and to talk about potentially renting some space during a move. Travis was awesome. He took the time to help us think through what we needed, and then gave us advice on the best way to get our furniture stored if needed. I'd definitely recommend his service and his store.

Great and expedited service. Excellent customer service. A very positive experience.

Travis was extremely helpful and efficient. I was quickly hooked up with a convenient, perfect sized unit and my move in was smooth!

Travis was very helpful. Clean facility.

Travis is a joy! You should give him a sweet raise!

Brandon was professional and very pleasant. Thanks for your help!

Great service. Even though we just rented a small size, it fulfilled our needs. Ideal as temporary storage when moving between apartments and dates do not match exactly. Travis has been very helpful too.

Brandon was very helpful with the move in process.

Had a storage unit here for a few years. Never had a problem with theft or pests, etc.

Helpful and friendly since day 1. CLEAN and temp controlled. Minus 1 star for rates going up about $35-$40 in 2 years.

Fantastic service from Travis really polite and thorough and helped me find the storage space i needed.

Brandon and Travis were very helpful throughout the process in identifying the right unit size and explain the paperwork to me. Top class customer service. Highly recommend the facility.

Brandon was super good. Got us the right space quickly.

Brondan was great :)he made our day!!

good reliable storage service. Thanks.

Brandon helped me out, very friendly!

Brandon was super helpful and answered all my questions. Awesome!

Brandon assisted me with purchasing a unit & was very helpful & informative!

They stored my stuff. There was no hassle. Brandon was friendly.

Brandon helped me get into the right storage unit fast and easy! Would definitely recommend to anyone!

Brandon and Travis were great to work with. I am a repeat customer who chose this location because of their assistance.

Travis and Danielle were extremely helpful in setting up our unit. Looking forward to doing business with public storage.

Great service! Both Travis ad Gaco were great and super friendly.

Thanks, for helping to save my LIFE again!

Travis and Zoe were really helpful and accommodating. It was very pleasant experience. Would definitely recommend them.

Brandon was fast, friendly, and very organized.

Travis and Matt were the utmost helpful to this old disabled person this morning. They were both very friendly, efficient and additionally are very knowledgeable of public storage products and services. Thanks gentlemen!!!!

I want to take moment and thank Anji and Travis for being so friendly and helpful today when I went in to make my payment. I specifically want to point out the kudos Anji deserves; I met her a few months ago at the Bellevue location (where my unit is) and I remember she was so personable, happy, and helpful. So, when I walked into the Redmond location today and saw her, not only did I recognize her, she recognized me! In any business and any position, especially customer facing positions -- It speaks volumes to have this happen. I met Travis today, but would like to point out he is also extremely friendly and customer oriented. He went out of his way to ensure I had a great experience. I highly recommend using Public Storage thanks to employee’s like Anji and Travis! Thanks!! :)

Anji was super helpful!

Thanks to Anji for seeing me at the door and staying open during lunch hours to help me.

Stacy is great.

The employees need decent pay raise.

Friendly staff, spacious, up front about fees. Feels secure.

Stacie is super awesome and funny. Glad she checked me in today.

Travis was very professional and helpful. Great job.

Great service and personable employees. Stacey and Travis were very friendly and enjoyable to speak with. Paperwork was fast and easy! We will most definitely use this particular Public Storage in the future!

Both Travis and Stacy did a wonderful job describing the Storage options effectively. Very content with what they have to offer and after purchasing the storage I had absolutely no questions or doubts that this was the best place for my valuables to be kept.

Stacey is so cool he helps me out a lot and then

Travis and Stacie were extremely amicable and helpful when we were renting our storage unit. The process was a lot more fun than we expected thanks to them! We will definitely recommend this facility to our friends if they ever have storage needs.

Stacy is a great person. She help alot with all my needs moving to a differnt. She is the best in customer service.

Travis was very helpful with answering questions, detailing information so I could understand guidelines more efficient. He is friendly as well, with manners. Mat, listened to what was going on and understood my concerns and questions. He did not have an answer to one question and immediately called the manager to get an answer. Which the manager did not answer, as Mat said "He is driving most likely", cant be mad at that. He gave me an estimate and that was good enough for me for the time being. Which Mat said the manager will be in soon. I told him I would be calling soon although to get a direct answer **Though when I called the public storage a couple times during business hours, nobody had answered. So I waited 5-10 minutes, called again and still no answer. Once I got back to the Public Storage, Mat and the manager had apologized and said they were on the floor by the units. Not convenient, so maybe a store portable phone, along those lines. BUT all in all, I did receive check up calls and they showed they cared about what I needed to do after moving everything out. I WILL come back this Public Storage and I WOULD recommend anybody to use this storage especially with such generous employees. Thank you! Thank you! ! FYI they offered me the deals before I could ask. Which I dont know which employee that was. But great work, helped me a lot.

Excellent help from Tim

Travis and Mathew were a huge help in setting me up. Highly recommend.

Travis and Matt had some of the best customer service I've seen in a long time.

This place is awesome. When i needed storage Travis and Matt were exceptional!! They were able to get me into the perfect size unit for all my belongings. I would definitely recommend this location to anyone that needs storage. Very well lit, very clean and the management staff was great! Thanks again Travis and Matt! 😀

Travis and Matt were a great help. Everything went very smoothly.

Redmond Public Storage is next, clean and convenient. Tim took great care of us and was very helpful in helping us find the right sized unit for our needs and walking us through the sign-up process. Thanks Tim!

The service is excellent! Right from when I booked the unit till the time I vacated it - both Travis and Mat were super helpful. The unit was clean and it was just the right amount of storage space needed for my stuff. I highly recommend this location for all your storage needs!

Stacie was super helpful and super friendly!! Great service!!

Very friendly staff. Special thanks to Travis and Matt for making it smart and effic

Travis and team are wonderful. Made our move so much easier!

Stacie, is so professional and made my work at the site so easy. I was checking one of our radios on the SBC tower and needed to get in. I had a wrong pass code and I had to return to the office 40 miles away. However, Stacie asked my some security question and after I pass, she let me in to the tower gate. She handles all work very responsibly and professionally as well. Keep up Stacie

When I arrived Stacie was just leaving on her lunch break but reopened the office to help me right away. She was incredibly friendly and helpful. She helped confirm my storage needs and walked me through the process quickly and professionally. The facility while not brand new looks solid and dependable and has excellent security features including secured gate, building and even floor access. Carts are provided for help when moving items and storage material such as tape, boxes, wrap, etc. we're on sale at good prices if needed. Definitely would recommend based on friendly service, good facilities, and competitive prices.

Stacie did a amazing job and help find the right unit for my needs

Stacie is rock star, best every !

Fast and easy service. Stacy knew what she was doing and laid it all out very simply.

Chuck and Tim were great. Professional and helpful.

This location has good service and nice employees. Matt was very helpful answering my questions and helping make sure my daughters storage experience was good.

Matt and Chuck were super helpful and got me all set up quickly and made sure my keys and codes worked. Highly recommended. (See Chuck I did the review as promised).

Great service. The manager Matt answered my questions and got me a storage unit that met my needs in a timely fashion. Would recommend renting a space here.

Dora was very helpful with all the information and procedures I needed to know at the time of rent. She also helped me better decide the proper size that I needed. The facility could use better equipment for large material movement, but otherwise the entire facility was outstanding.

accomodating. Matt helped me with identifying the Spaceship I would need and shaved me a lot on the Bose.

very good experience, polite and efficient. Matt answered my questions about what unit I needed. 5/5

It's a very convenient location for me, like the inner door locks on each unit and the fact u need a gate and door codes to gain access for extra security. wish they were open an extra hour each night like some other facilities, and most of service provided is above reasonable and helpful.

I go to them for sturdy boxes- great and pleasant service every single time.

Friendly, helpful, spendy but clean.

No problems, quick and easy to setup staff were great and website fantastic

Thank you Brian for making me seriously consider this location for my storage needs. I was kind of on the fence on where I should go, but one quick talk with Brian put Public Storage at the top of the list. Best part is, he wasn't even on the clock & working when he convinced me. That's how good he is at his job. That's what I call customer service.

Kris and Travis were great. Real friendly. Addressed everything. Made getting a unit real easy. weren't pushy trying to sell boxes or things I didn't need. Helped me get a unit where I could easily store my motorcycle.

Excellant service by Kris. He knows how to process info, recommend space, generate paperwork, answer questios, instantly.

Clean and well maintained spaces. Heated and secure. Exemplary customer service from Travis. Everything we needed!

Travis went above and beyond to help me get into the right unit for my needs.

I had a great experience with this location. Travis and Chris were very helpful and polite, the unit was clean and climate control. No problems getting in or it. Awesome, thanks guys!

Travis was very polite and helpful.

Courtious staff. Clean facility

Great store! Travis was very helpful and knowledgeable!

Travis did a fantastic job. He really helped me out. I would do business with these guys anytime.

Ver friendly. Upfront about all costs and helpful making decisions when signing up!

This public storage was great. Always cleans, well lit and carts were always available. Travis and the rest of the staff was fast, friendly and answered any questions I had.

I got very good service. Thank you.

Outstanding service. Travis provided an excellent, outstanding service. I am a loyal customer because of his professional service.

Ever since i have been at public storage Travis has been a great help. If i was not moving into a house he would be the reason i would stay at this location

Excellent! Kris was super helpful.

I liked the bright hallways.

My experience storing was great. They know exactly what they are doing and knowlegable.

The best in storage.

Great!!

Clean units that are well maintained. Good customer service- Very responsive.

I came into the store to buy moving boxes but left really impressed by the two gentlemen who provided wonderful customer service! Outstanding!! Thank you for going above and beyond to help me.

used them for a short time. they were good. will be back if need again.

This place was wonderful. Both my move in and move out was easy and went as expected.

Good service and location. Travis is the man!

They have great management. Very friendly, trustworthy and willing to go out of the way to help in any way. I keep being impressed by their attentive customer service. The place itself is in good condtion and I feel my stuff I got in storage is protected. Good work folks!

I am not going to save the best for last. I want to lead off by talking about Travis, who works at this Public Storage and is the epitome of excellence. He is honest (upfront about all charges and options), hardworking (he stayed late to help facilitate my move after I had been delayed trying to weave my car-towing Uhaul through rush hour traffic), professional, thorough and amicable. I would hire him for any job, anywhere, as his personality guarantees that whatever he may not know going in, he will pick up quickly and apply effectively. Obviously, I really cannot say enough about how impressive his service was even up to my eventual relinquishing of the storage unit after moving everything into my new home. Now, as for the unit itself. It is a mixed bag, but mostly good. The negatives are that the location is offset a bit from a T-intersection and the front parking lot is a bit narrow. That makes entering the lot and maneuvering around slightly cumbersome especially in a large truck. Also, there is a small, but noticeable bump at the top of the ramp leading into the storage building that can cause some minor annoyance when wheeling things up the ramp into the building on a cart. Now, that said, there are many good things to list, including the aforementioned carts that are available to renters at the entrance to the building - a real godsend. Also, between the various pass codes, surveillance cameras and your own special cylinder lock, people should feel quite confident about the security of their items. I was also glad that the elevator was quite large, big enough to hold an entire three person couch. That about wraps it up. A good storage area at a reasonable price with a couple of minor issues, but the quality of the service is what propels this place into five-star territory. If they ever lose Travis, I am going to edit this review! ; )

Very clean facility with very good management. Highly recommended!

The staff here has been terribly helpful. We have had to change ownership of a family unit a couple times and the staff here has gone out of their way to make this as painless as possible.

Good upkeep and very secure! Employees knowledgable and were a pleasure to work with. All in all I would rate as excellent.

I used the Redmond Public Storage for a month when moving between apartments. The staff were all very friendly and answered all of my questions. Moving in was super easy. The unit itself was very clean. I had a great experience overall and would use them again without hesitation.

Excellent facility, very friendly and knowledgeable management!

Nice customer service I like the place.