Public Storage Self-Storage Units at 724 8th St, Kirkland, WA

James was very helpful and responsive when he returned my call and answered a few questions that I had about the rental. Great customer service.

Edit to Add: Looked at my account and now they are saying I owe $150 plus an extra $15 for insurance. I moved out at the beginning of July and they are still trying to charge me for something I’m not using or even have access to anymore. What a joke and a scam. I’m not paying that. Unfortunately I’ve had a horrible experience with Public Storage as they are forcing me to pay $86 for no reason. First they jacked up the rent from $74 to $101. I scheduled to move out on June 30th but needed a couple extra days so I went on the app to extend it with no issue. I’m moved out by the 5th but I get a call saying I still have an “outstanding balance” What? Why? I’ve contacted customer service to try to get it deleted and they are saying I have to pay it and I’m not “eligible for refunds per the contract” this is definitely a scam. That is the first main issue. Second of all the place could use lights that don’t turn off every minute. There are no lights in the storage unit itself. Impossible to organize the storage unit when it’s dark and I have to walk out to “turn on the sensor light” No door props or carts available, so if you are carrying something heavy, oh well. I’m glad to be done but I refuse to let public storage scam me of more money.

Great service and easy process. James really went out of his way to help us find the right unit.

James was exceptionally helpful with both renting and closing down my account. Great customer service. Would highly recommend storage site.

Mattrell was amazing and professionally helped me with what I needed done. Thanks for such great help! D

James has been extremely helpful. He apologized for any delays. And moved us forward with his advice on the unit. Thanks again, James

James and Dylan are great! Super easy to get settled in!

Great

Amazing service. Really went above and beyond to exceed my expectations.

Scott is amazing, I recommend this storage 150%.

My mother has had a unit for many years. Scott and Public Storage are very helpful and have always treated us well.

Scott is great! Thank you so much.

Scott is absolutely wonderful!

Scott was amazing and very helpful!

I highly recommend this public storage location. Scott provides first class customer service and ensures that you will be in good hands and well taken care of. They use state of the art technology and security which makes entering and exiting easy with the app and the location is clean and well organized. Highly recommend!

Scott is amazing. He gives clear directions and was very prompt and accommodating.

Scott was amazing and very helpful! I moved locations and he showed me all the units available that I was interested in and made the process very easy! High recommend!

Great personal attention along with knowledge of procedures.

Scott is absolutely wonderful! The first day I met him, he noticed that my lock was different than the others and immediately changed it to make sure my stuff was safe in my unit. It's super safe there all the time when I would go over. If you have the pleasure to meet this man, you know firsthand your valuables are safe in the unit. He is so kind, responsible and always around to help with whatever necessary. This is the best storage unit place I've ever been to!!!!!!!!!

Scott got me setup with my first unit to stow my bike and gear for the colder season, and keep it safe from the elements ❤️

Scott, wonderful experience. Thanks for all the help

I recently moved my grandma and needed some extra space last minute. James was absolutely incredible helping me get set up with a unit after I struggled with technically difficulties. He went way above and beyond to ensure I had same day access to the unit even going as far as driving from another location to meet me at the 724 8th st storage location. Thank you so much James! You are the hero of our move!

Excellent service from Scott

The price was hard to beat and Scott was very professional and friendly!

Scott was a huge help and absolutely fantastic in every way! He got me checked in quickly and on my way!

Excellent customer care and attention to detail. Would highly recommend.

Do not trust prices. Terrible management. They jacked up monthly rent by more than 50% after moving in 4 months ago. They have no problem taking advantage of you after you spend time moving things in.

Great Service from Scott! Detail explanation about everything!

Their manager Scott is really nice, very helpful~

I appreciate that the facility is kept super clean and Scott is very pleasant to work with.

Scott was extremely professional and went out of his way to make sure I was satisfied with available space I had chosen. All paperwork was prompt, and questions of entry and security were handled exceptionally. Great location mid eastside close to I-405.

Scott was amiable, professional, and excellent. His speedy service saved me money and got me in and out fast.

Great service!

Scott was very helpful with transferring and setting up two new larger units. Thank you!

5 star service unparalleled in the storage industry. Helped me take care of administrative papers with speediness and accuracy

Scott was really knowledgeable and friendly to deal with and helped us get a nice unit for a good price.

Scott went above and beyond to help me find a unit that would work for my unique needs. He was extremely helpful and made the renting process go extra smooth. Highly recommend this facility. Thank you, Scott!!

Got all the help I needed. Very professional

The property manager Scott made it super easy for me to transfer units same day!

Scott was great he answered all of our questions and more about the unit we rented and made sure all of the stuff we had was going to fit. Everything was very easy the whole process.

Excellent, well-run storage facility with easy access. Its manager, Scott, has been helpful, and we've had a good experience so far.

Scott was fantastic, everything went smoothly!

Excellent customer service. Very easy to get a storage unit. Highly recommend.

Scott was wonderful, thank you so much for helping me mom!

Scott was wonderful, thank you for helping my friends mom!

The man in the office was super awesome! Thank you so much Scott for helping us get an amazing storage unit to fit our needs.

Scott is amazing. He gives clear directions and was very prompt and accommodating. Made the stressful process of moving furniture into a storage unit so much easier. Great customer service. Will recommend this location to my friends. Thank you, Scott!

Scott has been wonderful through the whole experience, thank you so much. You're fantastic, thank you for all the help!