Public Storage Self-Storage Units at 1825 Cooper Point Rd SW, Olympia, WA

I don’t know about you but I hardly ever run into good customer service, much less excellent customer service!! Many thanks to Ian for his great help each time we come to P. Storage. He has a really nice way about him - friendly but professional, and competent with excellent people skills and a genuine willingness to help. Thanks Ian!! You’re the best!!

Ian was very helpful!

Great service with Ian ! Friendly , professional guy!

Ian was very helpful we've been a customer since January! Highly recommend

I want to give 👍🏽 to Ian he was very helpful as I was transferring my things to another unit. Pretty much all the people that I’ve spoken to for one reason or another they’ve all been very helpful in answering all my questions. 👍🏽up keep up the good work guys 😊!

Management is really nice and responsive.

Ian was very helpful, very fast with securing the unit for us

Ian was incredibly professional. Truly a pleasure

Thorough, and very professional. Kim, and Ian are super nice people!!!

Fast and fun. Ian was super helpful.

Ian was extremely helpful! He made sure the whole process was easy and done smoothly! Very pleased with the storage space.

Life is funny and sometimes a challenge to plan when transitions arise. My family is grateful for the convenience and service at Public Storage. Most recently, we used the new (to us) contactless sign up and receiving excellent service from Ian in West Olympia.

I was a previous customer and now I’m back. The Manager Ean is Definitely an Outstanding, Courteous and Professional Individual / Manager. It’s a Pleasure interacting with Ean.

Ian was amazing and very helpful

Good clean units! Easy access! And Ian is a great resource and site host:)

Fast and helpful experience, had to upgrade units and Ian made it a breeze. *Update 05/19/2023* Rent is now almost doubled for the same unit I moved in on at writing this. I never missed a payment, and have been consistent to date. I asked for a rent adjustment to come down on price and got one. Two months later took it away and put me at the now almost 2x amount I started at. I looked they have the same unit size at half my price available.... But need me a current customer to pay double... Short term storage is good, long term look elsewhere for a better and more consistent deal.

Staff is very congenial, willing to answer and explain my endless questions and concerns . I have no complaints, would recommend Public Storage to anyone who is looking for some safe place to store their 'overage' at home.

Excellent service. Having a gated area with an access code is very prefered.

Ian, who helped us out was great — knew all the spaces and found us just the right one… even at the PS nearby. Great service!

Great customer service, clean facility, easy to find unit numbers and easy to pull a trailer around in.

We are extremely pleased with the storage service at this West Olympia location. Mainly because of their Business Office, Excellent customer service and professionalism from this sites Office Manager, Kim. Although there are other Public Storage Locations available in Olympia area as well, It has been so reassuring that no matter what our emergent storage needs have been or are or which site you may have business with, Kim has always been readily available to us and to other customers and made sure we were taken care properly and timely, It is certainly a relief in today's world. Thank You!

I was pleased to be able to speak with an actual “on-site” Public Storage Representative & have my questions answered (during both the check in & check out processes). Employee: Ian has excellent customer service skills! And, I must say, That in these days of: self check out, recorded voice messaging, kiosks & lack of personal interaction… I truly appreciated the “in person” approach & to see an actual friendly face of this company. Thank You Ian! Keep up the great work!

Is it prohibited to be in love with the front desk lady at your storage facility? If so.. Better punish me for I have been a bad boy. Lol, I love you Kim! Your amazing at your job! You make my day worth while! I hope this puts a smile on your face, as you do to mine every time I see you! :)

Never really had an issue with storing my stuff here. Super easy to set up and end never had to deal with a person. Beware of this being long term storage though. I am sure it's probably a corporate thing but Public will continue to raise your rates while still offering the lower rates to new customers. Ended up trashing a bunch of my stuff just to get out before I got increased on again. Then they sent me an automated email for 10% off for 6 months when I went in to submit my cancellation online. Pretty shady if you ask me.

They just upped my rent from 163 to 200 unacceptable thats ridiculous jump when You've been there 11 damn yrs sad

I would have just left a voicemail but their phone doesn't have the option to. It is extremely inconsiderate to your neighbors how you have the loud, obnoxious alarm blasting ALL NIGHT EVERY NIGHT "you are in a restricted area, the police have been notified, leave immediately" repeating OVER AND OVER AND OVER. It keeps us awake, and for no reason because the cops never even come!! CAN YOU STOP PLEASE so I can sleep??????

The gentleman that served me was very kind, helpful, and complementary. A pleasure to do business with. I recommend.

During a complicated move to Olympia, Kim was incredibly helpful and responsive in getting the storage we needed during the time we had to have it. Thank you.

This is the most inconsiderate business to live around. They have their maintenance crew working LOUDLY from before 8am even on weekends. They don't care what kind of customers they have as they throw trash and make noise at all hours. I wouldn't trust my stuff there

I worked with Michael and he was such a nice guy to work with.Moving is stressfull enough and he went above and beyond his job duties to correct my mistake from online.And he was friendly and nice,wich made my day a little better.I give them 5 stars.

Very happy with the staff onsite. Ian went above and beyond to make sure I had a good experience with setting up a locker.

Great assistance from staff

Excellent service from the Manager Ian, he was super helpful in walking me through all the paperwork and processes.

Kim was very helpful with the process to vacate, even tossed out a chair I had left. Never rented a storage unit before this but I’m satisfied with my choice.

Ian is always a great help. We are repeat customers and have been very pleased.

Ian at Public Storage is great! So kind, competent, friendly and funny. We reserved our place online, met him at the location and within minutes had everything arranged perfectly. I wish more businesses could hire "Ians" to increase the level of customer focus offered. Way to go!

Thank you Ian for a fast, profession service!

Ian was amazing

Prompt knowledgeable fast service.

Both Lena & Kim were helpful & professional.

Lena was amazing! Best guest service ever! Very informative.

It's nice location haven't really seen anything strange and one of there employees kim had really good customer service super enjoyable person to deal with

Kim gives outstanding service as she went above and beyond to help me with me with my unit! Thank you for the help and accommodation.

Lena has amazing customer service and is always so helpful.

Met the needs and expectations of a 5x5 storage space. Office guy was super helpful and had great customer service.

Not clean cost more than they said

Ian was amazing. Very helpful to my needs. Has a great smile under his mask.

Great experience. Clean and dry. I had no worries regarding security. At my move out there were a few problems with my billing but management (most noticeably Kim-thank you Kim!) was able to clear it up in no time at all. I recommend this facility.

Lena did a wonderful job assisting us in setting up our storage

Ian was a great help! Easy and quick to get into a unit

LENA SHE DID VERY WELL HELPING ME THANK YOU VERY MUCH

Thanks to the guys in the bike wash department. Did an excellent job

Ian made our move easy and seamless. He was happy to help us and didn’t mind our stupid questions. Would absolutely recommend. Super convenient location!!!

Very helpful man was Mr. Ian in service pruritus pertaining to the Space Storage highly recommend him

Ian was very helpful!!

Super helpful in getting me into a unit when another nearby facility was out of units that worked for us.

Great service!

Ian was a great help and made the rental a easy process.

First time renting public storage. Ian, the on-site manager, made everything very easy. Called back promptly to answer questions and helped while I was there. Ended up renting two spaces. Would definitely recommend.

Great experience. The on-site manager, Ian, is extremely helpful and friendly. I am very satisfied and would highly recommend this business!

Today I spoke with a woman named Sadie in regards to a storage unit that I will be needing soon. She was very polite, helpful and give clear information about the facility. I look forward to possibly using your unit soon. Moving from Alaska to Washington!!!

Sadie Parker is amazing. Always there when I need assistance. Thank you Sadie

Ian help us with acquiring a much needed space. Great

Ian was very helpful in my time of need! The rates are great and the service was top notch! I highly recommend!

Ian has been great! Thanks!!!

Ian was really great and did everything to make the experience quite pleasant and comfortable. Will recommend to anyone & everyone! 💞Kindal

Needed to find a place to store my stuff for several months and needed quotes. Called in and spoke to Sadie and had a magnificent conversation with her, she helped me soooooo much and was pleasantly surprised at the low inexpensive prices of your storage units. I cannot tell you enough about how professional, courteous, HAPPY, and FRIENDLY Sadie was to me, it was such a pleasure to talk to her on the phone and I can't wait to come in and actually talk to her and meet her in person. Your company is soooooo Blessed and Valued to have her as an employee and on YOUR TEAM. THANK YOU SO MUCH SADIE!!!! Shelly

I was assisted by one of there workers, a woman named Sadie. She was very polite, helpful and willing to even help me unload. Never have I been to a place that is so helpful and willing to assist. Thank you.

Ian is very helpful, took extra time to help me set up my app so I can open the gate with my phone! Good place, fairly quiet, secure

Always great service Ian is always extra helpful

Five stars all the way. Ian stayed open a little past closing for me so I could make it there after work coming from Puyallup. Super friendly and helpful. He's a real asset to have on your team. He even agreed to look into the light not working in my unit as soon as possible. Thanks Ian

Ian was very helpful and polite and kind. Thank you Ian!

Ian and the crew here are always on point. I'd recommend using these guys for all your storage needs.

Great job Ian

Ian gave great service and was extremely helpful!

Sadie,was very helpful when I was in this location. I Definitely am an would recommend public storage to any an all.

Clean and affordable storage units.

Best storage around. They answer phone! Double security in place. You must use code to get in and back out! I have a bottom floor unit and is is clean, dry and no bugs or vermin EVER. It even smells nice. 5 stars for sure!

Had a great service from Ian today, very friendly and courteous.

Great service from Ian getting my space set up today!

Ian the manager is the best storage solutions expert that I have ever dealt with. Highly recommend!

Have been doing business with them for couple of years.

The staff is very unwelcoming and behave as though they dont want you to visit your storage unit current customers are exempt from current promotions even if they are looking to add additional storage

Very nice worker by the name of Ian.very helpful.

Ian helped me pick a great storage unit for an upcoming move. Amazing service!

Ian is awsome!!!

Ian-manager is the very best and took really good care of us. Since we are new in town, he even gave us a clam chowder recipe and told us his favorite places to visit. Great guy and great service!

The on-site manager is the best. Super security conscious, and gave us great customer service! Knowing we were new to the state, gave us great recommendations too. We're very happy with our storage choice!

Clean and secure. The staff was very helpful and patient as I read through the rental agreement.

Ian was exceptionally kind and very professional when I went into his office to inquire about renting a storage unit. I was not sure what size would fit my needs. Ian took the time to help me decide on the size of unit. I would rent from him again in a heartbeat.

Ian was a great help and nice to talk to. Great customer service.

Pretty inexpensive place for storage. I got a really good promo for a unit and the guy Ian (?) was so wonderful. Fast service, friendly, professional. He even walked me to my new unit to check it! 😊 Thank you!

We were in need of a second unit at this location and Ian was very accommodating in meeting our request. He stayed a little after closing time to help us and we were most appreciative. This is the third public storage location we've used and Ian provides by far the best customer service. He knows his stuff which helps speed the process. Thanks Ian, you are the best. 8/26/2020 - We just cleaned out our last unit since we are moving out of state. IAN continues to be extremely professional, customer services oriented, and provides excellent customer service. IAN is a great employee for Public Storage and they are lucky to have him here in Olympia. Great work IAN.

Ian was very polite, knowledgeable, excellent customer service and good price.

Ian was wonderful! He was very helpful in getting a unit rented to me and was careful to make sure I got a unit large enough for what I was storing. He was kind enough to offer me moving supplies and they also sold me a lock since I couldn't find my own.

Done with this place. Hate the service. I pay way more for my 5x5 storage unit then what it offers online. Scammers.

The storage units need lights inside the actual unit itself so if you're looking for something you can find it

Ian has been very helpful with getting me a unit that fits perfectly for my needs. Really appreciate his top notch service!

We found Ian to be very helpful. He provided excellent customer service. The storage unit area was well maintained.

Ian assisted me well and is very knowledgeable. Also followed social distancing. and set my rental perfectly. Ian thanks!

Excellent service by Ian. Easy set up and very personable. Great customer service. Highly recommend!

James help me, he was very thorough polite helpful and funny. I'd recommend you check them out Steven Jones.

Ian was so friendly and helped us get into a storage unit quickly and at a good price! 10/10 would recommend

I have rented 3 times from this location and everytime it is the same great experience. I highly recommend them. Ian is the property manager there and is extremely accommodating and always makes my day when I go in for a question or to pay my bill. Thanks Ian!!!

Ian the on-site manager has been exceptionally accommodating to our needs and when needed extra for security reasons he was taking care of it before the phone hung up! Thank for all you do to keep our things protected and safe!

Ian was very pleasant and he goes over and beyond, awesome costumer service!

Staff is and has been amazing! Ian is super friendly, thorough, and makes sure you get started with getting the right unit and supplies necessary

IAN was super helpful with me today! I improperly locked my unit and he made sure to call me as soon as he had realized it during his daily checks! His attention to detail is an invaluable asset to this company! Thanks Ian!

Ian was extremely helpful and the whole process was quick and easy.

Great storage unit place to go best rates around

Great customer service! Ian was amazing helping us with our storage needs.

I cannot tell you how sweet kind and helpful Ian has been during my time here at Public Storage. I wouldn't go anywhere else. He's the best!

IAN was very helpful and made the experience fast and easy. Would highly recommend.

GREAT Customer service!!!! Ian the property manager is very knowledgeable and professional, there was no pressure to purchase with them. The drainage around all units is hands down the best, no need to worry about your property getting damaged by heavy rains or snow. Ian went over contracts with ease and understanding, plus they have a promotion where you receive the first month for $1 !!!!!!! Most of all my property feels safe with Ian always on site. ~Shawn

They don't like minorities

I received the very best customer service from Ian. He was very friendly and patient with me. It was my first time using a storage and he went above and beyond to make sure my rental process went smoothly.

Ian was super helpful walking me through all the options that would be best for my move

Great service from Eden, store 25870...

Ian was great

Ian is the best!! Every time Camille and I are in there, he is so helpful and a joy to be around. A sweet and helpful guy. Thank you Ian!!

Ian provided me with excellent service and clear information about the storage unit. Very friendly and professional. Best price in town.

I love the service super kind and willing to help any way possible

Ian was very helpful today, super fast and friendly service 😁

Ian was very helpful as I needed a storage solution immediately and he was able to provide, and fill me in with new customer deals that I would not have known about and he didn't have to tell me, which saved me much needed money. Thanks. I would recommend this facility to anyone.

Ian has been friendly and helpful with all of our needs at Public Storage. Would recommend!

Ian was very helpful and expedient. I am very satisfied with my choice of self storage. Thank you!

Ian was very friendly and helpful. Signing up was quick and painless!

Ian was very clear and thorough explaining everything and very friendly!

He helped me so very much. Ian was my angel!!!!!!

The Best customer service by Ian!

I highly recommend this location. Ian was prompt, friendly and made the entire process easy and enjoyable.

Very happy with Sawndra. Got the perfect unit for a temporary move. Storage room was nice and clean and the gate works well. The price was phenomenal, so we might stay longer than anticipated. At the very least we are no longer in a rush.

Max did a great job telling us about the units. He is friendly and helpful.

Ian was extremely friendly and helpful and situated me speedily..Hes a great manager here!

Ian, who is the manager of this facility is excellent at his job. He had some one in the office before us, and kept letting us know that he would be right with us. He gave more than a five point service.

Ian was very helpful finding my unit

Ian was geeat! Super helpfyl, knowledgeable & competent. Thank you!

Great experience! Ian the manager is great and super helpful.

Swansea did an amazing job, very helpful! Recommend public storage!

Great service from Ian. He was extremely helpful and professional, even while swamped with customers.

Ian helped make our moving transition fast and stessfree. He definitely went above and beyond!

Great customer service

This place is geared toward people that have cars, long distance from the automated gate to the storage door.

Sawndra was great helping us out find the perfect unit Box. She was very sweet. She walked us to the unit to see if it would work for us. Walked us through all the paperwork. I liked that the place is very Secured and very clean.

Ian is a stellar employee. He (in my opinion) went above and beyond to help with a situation. He was courteous, quick to help, and on point with his advice. I would highly recommend this storage place and him.

Great experience! Swandra was really helpful and made the process easy.

Great place and rates

He was so AWESOME made my husband and I day Thank you so much Ian

Ian was very good with making the process as simple and quick as possible. There were no confusion and he made sure we had the perfect unit for our move. Very kind and considerate.

Great friendly and helpful.clean faculty.

Ian went above and beyond to help me and my daughter get a great unit at a great price. Thanks!

Ian was very friendly and helpful. The process was simple and painless. If you don’t have boxes or storage accessories you can buy them onsite.

Awesome experience

Nice storage place, I don't understand why they put stickers on the locks though.

Ian did a great job in describing everything and explaining how it works

Ian was very helpful and professional.

Juanita was so helpful in getting me set up. She took the time to answer all my questions and made sure I had everything I needed to make the move as stress-free as possible.

I'm happy with my experience here. Ian has been very helpful and friendly, and I feel like my valuables are in good secure hands at your facilities.

Guy who runs the place is a slum Lord. Do not rent from him. It will be a nightmare if you do.

Friendly staff.

Ian and Tamara are amazing! Love this place.

Ian is very friendly and a great property manager. I would recommend storing here to anyone!

Decent facility, competitive pricing. Ian is helpful & accommodating.

Quick easy and painless

Ian was very helpful was was extremely quick about getting us in and out.

Ian was very knowledgeable and helpful- quick and efficiently.

I recieved great customer service from IAN. The facility is very nice and welcoming.

Ian did a great job of explaining everything and was quick. I recommend this storage facility to anyone who is needing one.

Clean

We rented a space from Tami. Got a really great deal. The moving truck came on the weekend and Ian accommodated us with a huge tractor trailer. Best customer service since I was in the storage rental business.

Excellent service, easy processing, friendly staff.

Ian is awesome! Smooth transition! Public Storage rocks!

Ian was ~very~ helpful, got a great deal!

Tammy was extremely helpful! Love this place.

Very friendly! Ian was very helpful and very informative. My experience was very nice and I would encourage others to rent with this public storage.

Ian demonstrates excellent customer service and goes out of his way to make sure the customer gets what they need! Thank you for your time and support!

Ian was very informative and helpful with my visit and choice of a storage locker.

Ivan is an awesome manager. His customer service is off the hook. He deserves a raise. I enjoy going to his store to pay on my bill.

Great customer service today! Ian was so helpful and kind and got me the best space for my items . Great place!

Ian been wonderful feom the first day and always keep me informed about due date and always helpful in asking if i need anything else.. he is an awesome person.. we just love him.

Ian was awesome and calmed the nerves of two very frazzled long distance movers! He is very professional and the facility is very clean!

Really nice people and very easy

Ian was very helpful at the location i am renting a unit and Dan from the call center was the lovely gentleman who helped me make a reservation

Nice large storage but the staff definitely tested my patience

Ian is great! He's friendly and patient. I'm always happy to see him when I visit my storage. Makes my storage experience here pleasant.

Awesome coustomer service Ian was super helpful!

Ian did a great job making the process smooth and quick! Much appreciated!!!

On a busy day, Ian worked diligently to show me two units and got me set up in a freshly vacated one promptly and professionally.

I had excellent service Ian was the best! Ask for Ian he will take care of you

Ian was awesome!

Ian is personable compassionate and patient and a top team member

Ian was very helpful! Highly recommend

Karen was awesome with her service!

Ian was so helpful and friendly and got us set up with a unit quickly and efficiently. Really appreciate having at least part of the moving process finished so easily!

Awesome check on experience. Ian, the onsite manager absolutely rawks. Efficient, courteous, and knowledgeable. Highly recommended. Coolness.

Ian was so friendly in helping locate my lost phone that I had completely misplaced for days! Thank you Ian, he was so thoughtful and creative in figuring how to find it’s owner.

Ian was extremely helpful and quick

Ian was super helpful in helping me evaluate what size space I needed for my storage unit!!!

Tons of hidden costs and they’re constantly changing the price of their lockers. They make you buy their locks even if you have their own. Would not rent from them again.

Ian was great and was able to give me everything I needed!

Quick and easy. Ian made it a piece of cake!

Tried to help friend that is traveling pay for her storage reservation, woman on phone would not listen and hung up on me. I would not ever rent from these people.

Ian was super helpful and explained everything to me! I have never rented a storage unit before now but it was super easy thanks to him!

Ian was so helpful and professional and friendly. He made renting the space I needed very worry free.

Ian was very informative! His service was spectacular, the unit was perfect and having a discount on the unit was icing on the cake.

Moving is stressful, Ian helped the move go so much easier.

Great customer service from Ian (Manager) ! First time renting a storage , he made our experience a good one .

Was very helpful and accomadating, Ian made sure we were taken care of

Super friendly and helpful! I stored my stuff here over the summer. Absolutely no hassle. Would come again!

Ian was so helpful and nice!

Ian was very easy to work with and very helpful.

Ian was friendly knowledgeable and provided great customer service

Very nice customer service and very helpful. Ask for Ian.

Ian is a liar and the way I was treated as a customer was unacceptable I am done with public storage

I needed to set up a storage unit last second today. The website made it easy to start the process, and Shy finished everything up on site. Shy was very helpful and friendly when I came in to view the unit, and I was set up with the perfect sized space less than an hour after I applied online. I would definitely come back to this location again for future storage needs.

Great place! Ian was super helpful

My mom stored here for about a year and had mice in her unit. Most of her things, especially anything made of material, were ruined and they weren’t covered under their insurance. It was heart breaking.

Ian was very helpful and friendly. He made sure that I was getting the right space for my storage needs and explained all the terms and conditions in a way that made me feel confident in the company. Thanks Ian!

Ian was a wonder help. He was here have time to answer all our questions and he was a gem to be around.

Beautiful facility, super immaculate. IAN provides courteous concise, professional customer service. Any business would appreciate him as their employee!

Great place to keep everything.

I received great from Ian. He was friendly and very helpful.

Ian was great to work with on getting me situated into a new unit at a great price.

Excellent service from Ian

Ian was fantastic! Very efficient, friendly and professional. I would highly recommend this facility to anyone looking to store their belongings.

Friendly and proactive staff. Gate was broken by a previous customer, but was repaired by my next visit less than a week later. Check-in process was painless.

Ian was great at public storage. Very knowledgeable and helpful!

Ive been renting from this place for approximately 1year. I was under the impression that i was welcomed. I was even asked by the staff to keep an eye out for anything suspicious. I recently lost my apartment and fell on some hard times. I had been trying to get things back on track. Ive been watched,monitored,told i couldn't be in my paid for space during business hours at times. I have been kicked while i was down. I was also asked to leave at the end of the month for no good cause. I have never had any occurrences or otherwise. I don't understand the cruelty...

Ian was very helpful and knowledge with the whole experience. Great place for storage.

Ian was amazing thank you very much for making everything so easy!

Ian was very helpful and allowed me to even check in early that day! Helped me set up auto pay and insurance for my unit! Super easy experience

Nice staff

Ian provided kind and excellent service!! Easy and efficient. Thank you!

Office clerk didn't really know what he was doing but worked hard to make sure everything was right.

Ian was extremely helpful in making sure I got the right unit for my needs and answered all my questions.

Ian was awesome! Came in and we did everything in a heart beat! Super friendly and was a stress free process! He was also accommodating that I booked the reservation an hour before close! Thank you Ian!

Ian was very professional and knowledgeable about the storage facility. Th unit was extremely clean.

She was well good job for comfort to work she is good work Erica for Tanks

Ian and all the staff provided friendly professional service. The unit I rented was clean and secure. I had to make a lot of trips to my unit. Staff frequently walked the grounds, checking locks, picking up litter or answering questions. It made me feel my items (and myself) were safe because staff knew their tenants.

Ian is very great at what he does

He was very polite and helpful in helping us thru the process! He was awesome!

Ian helped me understand. And showed me around. Love this storage unit!!!!

Great location. Ian was extremely helpful. Nice clean safe unit.

The gate is broken half of the time so it's not secured anybody can go in there and cut your lock if they wanted to get into your storage and their prices are way too high

Not impressed. The $1 for the first month is a sham, "we currently arent able to offer that promotion", and yet they have spaces available to rent. Also $1, plus "an administration fee" and then tax when they do offer the promotion. False. Advertising. Period. I would way rather continue to use local storage places in olympia than these big McStorage company rentals. Thumbs down, hopefully they treat their employees alright. Just my 5¢

Spoke to Ian a few months ago when I needed packing supplies. Came back when I needed to store my household because the customer service was great!

Great service!! Ian was very helpful and friendly. Reasonable prices and all the packing supplies you need!!

Ian was very helpful in meeting my storage needs. I really didn't have a clue what size space I would need and he helped me with excellent customer service.

Ian is great. Don't like that PublicStorage is not accredited by BBB.

Ian was very helpful and patient.

Great service and good location for my business thanks Ian for the service

Thanks Ian for the incredible service!

I called the very day I needed a small temporary storage unit and talked with Ian. When I arrived on site, he was expecting me, was professional and personable... and, most important on a busy day for me: he was efficient and fast. He didn't miss any details. The facility is in a good safe location and very clean. So far, I'm very pleased.

Great service with Ian! Quick and easy.

Ian helped us deal with several questions. He was knowledgeable and enthusiastic. Ian was quite personable and over all very easy to work with for our storage needs.

Kristina is awesome also cupcake

Ian was very helpful and friendly over the phone and in person. Certainly made the move a lot easier. We appreciate the help!

Ian was incredibly helpful and charismatic. Made renting a unit extremely easy!

Super easy to move in. Ian's very helpful and you'll be done in no time.

They raised my rent by almost $100 in the matter of 1 year, so after 2 years, paying $225 for a 10 x 8, I moved.

Ian gave excellent service on a busy day. He made sure to check for vacated sites to make sure he found the best option for me.

Thorough fast service! Thanks Ashley!

We got a storage unit today and Everything went wonderfully! Sam got us all set up and made the process so easy. Makes our move so much easier. Thanks!!

Fast and easy. Ian was very helpful and has a friendly service attitude.

Ian was absolutely helpful and patient with my questions and having my little one intow. I would suggest this representive and location to those looking for a storage facility. Thank you for helping my family meet their needs and assisting with moving my trailer!

Ian was very helpful in helping find the right size storage unit.

Ian was very informative and helpful with selecting a space that fits my needs. I would recommend Public Storage to my friends.

Ian has been amazing! He is extremely genuine and helpful and answered all of my questions (I had many). Someone tried to get into my unit that did not have permission and Ian called me to let me know and quickly changed my code and gave me a new lock. I definetly recommend this location for anyone needing storage.

Ian was a great help he was more than happy to help today

Ian was very helpful in initiating the smooth and efficient move of my mothers belongings. Having traveled from Florida due to my mothers death, Ian and my mother's friends relieved much of my anxiety with the ease of the move and storage.

Ian was great! Took the time and made my visit awesome!

Ian was great very helpful in making sure I got the right size storage I would need.

Ian gave excellent quick service when I was in a hurry and very helpful.

The on-site manager ,Ian has been amazing since day 1 of doing business with Public Storage. I've been having a hard time paying my monthly fees on line. I'm not the kind of person who asks for help to often. So long story short, I did it on my own and ended up paying the fee twice. When I called Olympia store Ian was as helpful and courtesy as he could have been. Ian is extremely professional and still makes me feel like I'm doing business with a local company. Ian is definitely an asset to Public Storage. I want to make sure anyone that has or will have storage needs knows where to go. Thank you Ian for being there for your customers.

Kristina was super friendly and very helpful in setting up a unit. I've stored with several different facilities in the past and this was definitely one of the best experiences I've had. Good work, Kristina!

Everything went quickly. Ian was very helpful and informative.

Manager was very helpful and nice. His name was Ian and helped me pick out the space I needed at an affordable price!

Ian was a great help! Very clean; dry even in the biggest rainstorms.

Kristina was awesome. Very helpful and friendly. Saved me money.

Ian was great, storage unit was clean and the price was great.

Ian was very helpful and I found a safe place to store my stuff.

Ian was awesome and was great at getting me amazing deal on my unit especially on a last minute notice thanks

Ian on the staff is super friendly and has always given awesome service!

Ian was very helpful and professional during our rental months. Definitely a better experience than we have had with other storage companies.

Ian has been very positive and helpful. I have a great space and have always had a positive experience!

Ian provided excellent and friendly service and answered all questions I had throughout the process.

Less spiders :D Ian was awesome!

I needed a storage unit during a renovation. I called several storage places and this one had the best prices. I arranged to rent to unit from Ian, who gave me 100% of his attention. He asked questions about my storage needs so I could get the unit perfect for me. He explained all the paperwork carefully, then took me to the unit after I doubled checked the that the gate code and lock were good. Moving day was yesterday and now my renovation can start in earnest! Thank you, Ian.

Ian is great! Got everything set up well and taken care of!

It was a great experience and I can't wait to continue my time here Thank you Ian for your help today

Good customer service. Thank you

Ian has been extemly helpful, understanding and has explained everything clearly and precisely. Wonderful experience.

It's nice and they are very friendly. The outside anytime access is very beneficial to me.

Excellent customer service from Ian

Great place to store your valuables. They made it very easy and we're helpful and friendly. Ian & Brittany were awesome!!!

This was a very helpful and useful storage facility. Ian the manager was very helpful. Great experience!

Very disappointed that the reservation I made one week earlier wasn't held for me even though I told the representative of my arrival date at the time.

STAY AWAY! They are dishonest and all about making money. The customer service is horrible and if you must work with them, stay away from Ian. He reserved us a storage unit and they gave it to someone else for more money. He also told us a price on the phone, but the confirmation email had a higher price. Contacted corporate office and they weren't helpful at all (full of excuses). Price might be best in town, but not worth the stress. Sure other people there are good.

Ian was super fantastic and very helpful with helping us find the right size storage we needed.

Very clean, safe,efficirnt w professional. And personable manager Ian. Recommend😂

Ian gave me awesome service! Gave me a good deal.

Ian was courtesy and helpful!

Ian is a great host/manager.

Ian is awesome! His customer service is phenomenal! I don't mind paying a little extra to be treated well! Thanks Ian!

I have used this Facility for almost a year when I first got here everytime I came there was either a return message on the door or no one available. Over the Past couple of months there has been a new Manager (Ian) He offers excellent customer service and always ready to assist and help his customers, the turn around here has been exceptional Thank you Public Storage for your services!

I want to thank Ian for his professional support in my move. Renting two units and living in a hotel is stressful. One night I forgot to lock my storage door properly. Instead of e-mail or text, Ian took the initiative to call my phone and explain the issue. I quickly drove over and secured my unit. The facility was always clean and secure. I recommend this location, easy to get in and out of. One criticism, why can't the company allow renters to reserve a location before the end of the month? I would pay extra to lock in my rate and location. Moving sucks, you guys made life easier.

I walked in late on a Sunday evening. Ian stayed well beyond the closing time to accommodate me. Awesome!

Ian was very helpful and friendly, and great at suggesting other moving necessities.

First time renting storage, and the Manager Ian was really friendly and helpful! Made the whole process a lot less stressful!

Ian was a very social guy. He's a down to earth guy doesn't try to push any sale on you. He helped us out a lot. Go give this place a try.

Valencia was an amazing help with finding the right packing supplies and I would definitely rent again.

Lena's cool.

I came in to make a payment and was created by Paula she went above and beyond to make sure everything was going well with our storage!

Paula helped me with payment excellent service!

Thank you so much Alisha for your help. It's been very hectic trying to move with an 8 month year old daughter, but you helped take some stress off my shoulders.

Lena is awesome. Shes very helpful! Thank you Lena!

Sue was very friendly and helpful!

Sue amazing service :)

Allison was great!

Good

The best storage in Olympia.

Cassidy and Liz have been very helpful with all our needs.

Had to secure a storage spot ASAP, Liz was professional, knowledgable and made the process from start to finish a snap & in a timely manner! I truly appreciate the quality customer service!!

Convenient location across from auto mall. Cassidy was very courteous and professional.

Britney was super helpful and went the extra mile to ensure we got a storage unit to fit our needs. Additionally, Cassidy at the Black Lake location was equally as helpful. Definitely my go to storage company

Thank you so much for all your help and information Cassidy!

Cassidy q as super busy but she handled all of it kindly and I am very impressed!

Cassidy was great to work with, very helpful and very knowledgable!

Cassidy was a lot of help I enjoy my renting with public storage it's easy and convenient

lena and cassidy are cute and great and very nice girls.

Very helpful and friendly! Got a great deal and quick service! Cassidy and Juanita were both awesome!

Scott and Toni did an amazing job when we came in today looking for a unit for the next couple months while we move. I was extremely satisfied with the service that I received. :)

Scott, Tiny and Causing were great Scott was especially helpful.

Very nice folks. Cassidy has been very helpful and supportive during my dark days of transition from the streets to hopefully my future apartment someday. Very Transgender friendly too and LGBTIQQA friendly. And affordable too!