Public Storage Self-Storage Units at 8033 Martin Way E, Lacey, WA
8033 Martin Way E Lacey, WA 98516
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $57Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 71/moSmall 5'x5'
$ 71/mo $79Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 76/moSmall 5'x10'
$ 76/mo $84Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 102/moSmall 5'x10'
$ 102/mo $114Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 140/moMedium 10'x10'
$ 140/mo $155Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 145/moParking 10'x30'
$ 145/mo $161Best Price Label
- Uncovered parking
10'x10'Online only price$ 145/moMedium 10'x10'
$ 145/mo $161Best Price Label
- Outside unit
- 24 Hour access
10'x15'Online only price$ 201/moLarge 10'x15'
$ 201/mo $223Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 205/moLarge 10'x20'
$ 205/mo $228Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x30'Online only price$ 323/moLarge 10'x30'
$ 323/mo $359Best Price Label2 unit left!
- Outside unit
- Drive-up access
12'x30'Online only price$ 344/moLarge 12'x30'
$ 344/mo $383Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
8200 Martin Way E
Lacey WA 98516
Self Storage Near
3524 Stoll Road SE
Olympia WA 98501
Self Storage Near
1825 Cooper Point Rd SW
Olympia WA 98502
Self Storage Near
1618 Black Lake Blvd SW
Olympia WA 98502
Self-Storage Near Lacey
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Lacey Storage Units Near I-5, SR 510
Lacey Public Storage sits just south of Interstate 5 with a variety of self storage rentals to help customers throughout the community handle their storage hauls, no matter what size.
This property is located on the south side of Martin Way, less than one mile south of I-5 and right across Marvin Road from River Ridge High School.
Commuting in and out of Olympia and need somewhere easy to keep a few smaller items? A 5x5 storage unit at this location offers easy access off the freeway.
An environmentally conscious community that embraces the outdoor lifestyle, local residents can use a 10x10 storage unit to keep camping supplies, hiking gear, biking gear and small personal watercraft all stored throughout the year.
Transitioning from a house to an apartment along Britton Parkway and need a large storage space to fit a handful of oversized furniture items and household appliances? A 10x30 storage unit is the perfect choice.
The manager lives at this facility, which features indoor storage units and outdoor storage units in a variety of sizes. This facility also offers enclosed vehicle storage units, as well as outdoor rental parking spaces for car storage, truck storage, RV storage, boat storage or motorcycle storage.
Nestled near the southern tip of Puget Sound, a few miles outside of Olympia and about 30 miles south of Tacoma, Lacey is a wonderful Thurston County community filled with great schools, great businesses and, of course, great folks who call this city home.
Public Storage takes great pride in serving customers throughout Lacey and the surrounding communities.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 772)
Sue, jessica and sam were fantastic! Incredibly helpful and super supportive.
Sue and Jessica were very kind and made the process very easy. Thanks!
Very friendly and helpful.
Sue is the best! She helped us set up our until really quickly and helped us find the right size. The rental rates are great too.
Great staffs and great service
I want to give a great thanks to Sue at Public Storage she was very helpful and thank you so much for your time
Lindsay & staff are awesome!! Super helpful and make renting stress-free. My original storage unit plans fell through and they came to my rescue the day I needed to move stuff in!
All of the staff I have encountered here have always been kind, understanding, helpful and enjoyable. Thank you to Sue, Lyndsay, Brian and all others...
Sue was very helpful. Very nice friendly.
Great customer service all around. Special thanks to Lindsey for making everything easy. I’m new to the area and sometimes not sure on how I will be received. Lindsey greeted me with a hello and a smile as I entered the door and had a great attitude through the whole process. Thank you.
Liz and Sue are awesome which is the only reason I'm giving this Jawa infested scrap heap 5 stars. customer service on the phone needs to have additudes adjust via electrical high voltage discharge to there no no touch. No twenty four hour access despite the thing being accessible via an outside pad and having security cameras all around and wired up.. Apparently the security doesn't do their job because the gates have been cut for remote times and nobody has been shot and are tasered. And they make it so we put a property in other credit requests the very same month. I got the unit they jacked the rate up almost 30% now the next month.
Sue was AWESOME
Joseph Sue and Joslin were grate
This was the best experience I have had dealing with a storage place! The lady Melissa in the office that helped me was so nice and you could tell that she actually genuinely cares which is rare to find these days! 10 stars in my book! Go see Melissa if you need to get a storage!
Melisa and Sue were awesome! Very pleasant experience come see them for your storage needs you will not be disappointed
love public storage
Melissa and Sue will take care of your storage need for a good price. I recommend checking out the prices on line and reserving a storage if your in need.
Sue and Mellisa are awesome!!
Sue was great very friendly and professional
Rented here for over a year, great customer service. We had an issue with our unit and talked with Sergio and had the issue fixed right away and communicated it the whole time.
Sue and Brian really helped me alot with setting up storage. The process was fast simple and friendly.
Sue was prompt in her service and friendly!
I have to say that the ladies at martin and stoll rds are the most knowledgeable,patient and nicest employees I've ever had the opportunity to meet..their units are clean and they go above and beyond to make sure their customers are happy.THANK YOU LADIES
Good service. Friendly and helpful! This review is for Bryan and Sue!✨✨
Semi-conveniently located, and friendly staff. Combined with the new paint job, the place looks good! We have however, found evidence of rodents in our unit and the company decided to change our prices without warning and early; even though our price was supposed to be for 6 months. We will most likely try to find some other place for our storage needs.
Great security here!
Lindsay was extremely helpful, knowledgeable and friendly! Had my storage the same day and a courtesy call the next day!!!
I’ve rented a space here for 9 months. The facilities are clean and the location is convenient. However, customer service is seriously problematic. In 9 months, I have been unable to access my unit during normal business hours on 3 or 4 different occasions. I don’t care if the office is open, or anyone is onsite. A want is access to the space that I’m paying for, during the hours that I’m supposed to be able to access it (until 9pm, 7/365…according to the lease, anyway.) They also raised my monthly rate once for no apparent reason, from $150 to $210, without even telling me (when I called, the manager said they raise tenants’ rates periodically, “based on current market rates,” and to get my agreed-upon rate back, she would need to “apply for a waiver from corporate.” (To their credit, they did let me return me to my agreed-upon rate…tho I still had to pay $210 for the month that had billed before I realized they’d raised my rent.) This is an excellent example of the - odd? - unusual business practices of this particular property: Tonight is Christmas Eve. I stopped by after work (a little before 6pm)…to pick up a bunch of presents I was keeping in storage so they’d be a surprise ….and the gate would not open. I tried the app, and I tried my access code…I’d see a message saying, “Success!” but the gate didn’t budge. The gates should have been open until 9pm, and the office is supposed to be open until 6pm. The office was unlocked, the lights were on…the sign on the door read, OPEN…the utility closet had been left wide open…but no one was there. No one answered the phone, when I tried. I could hear people upstairs, but no one came down to the office, tho the computers and security monitors were all on…it was obvious that I was there. I called the after hours access number (corporate), while I waited in the office lobby. The corporate agent was great - friendly, helpful, professional. She couldn’t figure out why the gate wasn’t working, either…or why the office was unlocked and seemingly abandoned. She called the district manager and to see if there was anything that could be done to open the gate remotely (they didn’t answer, but that’s okay…it is Christmas Eve, after all lol). Meanwhile, inside the gates, someone came out with their super-angry doggo. I asked if they worked there, and they said, “No,” and wandered off. After awhile, they came back over to me and said that they lived upstairs with their mom, who was the property manager. I asked if they would please see if their mom knew that the office was wide open, and that the gate wasn’t working…? They just said, “Mom says to come back tomorrow morning.” Which made zero sense, considering there was a rain-soggy note taped to the gate saying they were closed *on Christmas Day* & they were “sorry for the inconvenience.” I can’t imagine I’d have any better luck accessing my unit tomorrow (when they’re “closed”), than I did tonight (when the gate is *supposed to be* working until 9pm)…so we’ll just write off those presents for now, and stay at home & cozy. I’ve rented storage units in many cities over the years, from different companies…and I have never been refused access to my own belongings before. These guys do it all the time. It’s very odd. If you think you might need to access your stuff at a particular time (e.g., picking up camping gear the morning of a trip; accessing an item you sold online; collecting Christmas presents you’ll need the following day…), I recommend finding a different storage company. (If you will only be storing things you never use, and don’t mind unexpectedly being denied access to your stuff now & then….this place would probably work well for that.)
Sue and Mathew were awesome great fast and friendly service I highly recommend you see them first all your storage needs
sue and Matthew are awesome and speckled tacular
I had some troubles with a reservation via online and kiosk check-in at the satellite location across the street. If you have any questions or issues then you better go across the street to the main store location and talk to Lindsay at the front counter. She was very helpful and sorted everything out, saved my promo and even saved me a few bucks. THANK YOU LINDSAY!
Sue and Bryan were awesome and helped me with my vehicle storage before my deployment!!!!! Thank you.
Sue was amazing and very helpful
I really appreciate the office staff, they are a great help. Both times Lindsay helped me out in moving in and moving out. Thank you for your kindness!
Six stars! Great experience here. The lovely Lindsay was wonderful to work with and super happy to help me get a storage account set up for my business. Google only let's you do 5 stars, but I promised her a 6 star review for her interaction with me.
Lindsay, Sue, and Brian were great help and very courteous.
Not bad for the money, they are quick to resolve issues.
Lindsay made the process so easy super kind and knowledgeable happy to be renting here
Susanna and Sue plus pat gave me 5 star service , im happy to rent from the team
Sue and Susana
Sue and Suzanna gave excellent service, they were very helpful at finding what worked best for my needs.
Sue and Susanna at Public storage were amazing I won a couple auctions with the company and everything went seemlessly and was a pleasent experience.
Lindsey was very helpful. She was very patient with all my questions. Super great customer service. Defenitely will recommend this location to all my friends
Thank you to Sue, Cierra, Lindsay for helping me easily transfer my unit here from the little one I had to the big one. Thank you for also your kind and amazing customer service. Will be recommending to family in the area 🥰
Sue, Cierra, and Lindsay were super helpful with getting us a unit and then later transferring to a bigger one when my wife and I needed it.
Lindsay is the best!! I appreciate you making everything so quick and easy for me!! Answering all the questions and giving all the information!! She even said she would drive the truck in for me, that’s pretty awesome customer service! Your a rockstar!! 5/5 ⭐️ ⭐️⭐️⭐️⭐️
Sue was awsome, thx
Great place for storage, Sue made the whole process super easy!. Came back again because of awesome service!!
Customer service was excellent and they were very accommodating! Would recommend this facility to anyone!
Sue was very helpful
This is a wonderful place and everybody is very helpful
Sue was phenomenal with customer service! Made sure we understood everything and that we were taken care of prior to leaving
Sue did a very awesome job explaining everything to me and helping me set up the app
Sue and Jessica are amazing! Love their energy! Sue was especially super helpful and patience in assisting me with finding the right unit for my storage needs. Thank you, Sue! :)
Staff, Sue and Monica were very friendly and helpful!
Great treatment ..thanks Sue
Sue was great
Sue and Joscelyn did a great job helping me set up my unit for storage.
Heat customer service
Lindsay was amazing through this entire experience! She was able to reassure me having not rented from a public storage in years that my belongings would be secure especially with all of the security camerasand on site staff. Lindsay answered all of my questions, helped me to decide on a storage size and explained the insurance policy. Thank you so much!
This was the second time I rented a unit with PS and Sue was SO amazing. I had a rough week and Sue made the vacate process so easy. She’s so friendly and public storage will be my go to for renting a storage unit every time. Thank you Sue!
Sue was very helpful
Lindsay and Sue are very very helpful and pretty nice people. I've been with them now for three years. I know at times I've been a wee bit cranky because of how big of a price increase Public storage does every 6 months or so. But they have always been very nice and professional and at the end of the conversation, even if I didn't get the answer I hoped for, I somehow am usually laughing with them at the end. You guys are good people! Thanx bunches! Allison
Thank you sue!!
Wow, this place is really solid. Lindsey @ the 8033 Martin Way facility is just top notch - always helpful and cheerful, practical and professional. My stuff has been in storage here since 2016 and it’s 2022 and I went in and got it all out and everything is in good condition, safe, dry, and, except for dust, clean. Kind of amazing, given the stories I’ve heard about peoples experience elsewhere. I highly recommend this place if you need safe, reliable storage for your stuff!
Beyond frustrated. We got ZERO warning that the building with our unit was going to be painted. When we spoke to someone in the office they said it would be 1 day, we’re now on day 3 and still have no access to our unit and have to have EVERYTHING out of our apartment by today so now have no where to put our thinks. Thanks for screwing over your customers!!!
Communication was not made to inform of pesticide and maintenance to customers. I visited my unit to find my door and lock taped, with a white film on items beyond my door. Fumigation was poor, and I left the indoor storage facility with a white film on my shoes tracking to my car.
Awesomely helpful! Bright spot of the day!
Great customer service. Sue was kind & helped me thru the process and made it easy. Good location & easy access. . Nick was helping me too. Thanks to a great team!
You can pretty much do everything you need to here. They are very relaxed and also very helpful
Very quick and easy process to get a storage unit. Sue gives first class customer service!
Went to pay my storage and it was her lunch time but she opened the door and helped us anways Lindsay was wonderful and even stoped her lunch time to let us pay thank you
Lindsay was awesome during the registration process.
Sue and Lindsay were EXTREMELY friendly and helpful. I would rate them 6 stars if I could because they went above and beyond taking care of me. I definitely recommend this Public Storage to anyone looking for some extra space to clear out the garage or your overloaded closets. One last piece of advice: get a storage unit one size bigger than you actually need for room to move around and future storage needs! Thanks again Sue and Lindsay!
Sue and Lindsay were great made it very easy...Thanks
Lindsay is great!
Super friendly and easy to work with. Very helpful at getting things setup.
Sue was and is fantastic. My experience online and in person was smooth and easy.
Sue was super helpful and setting up was a breeze!
Lindsay was so pretty and so nice to help us thank you so much
I highly recommend this facility. Ask for Lindsay, she was very helpful at recommending the perfect unit at the right price for our budget... Thank you!
Sue was very helpful with renting me a storage rental. Exceptional service!!!!!!
Sue was awesome and so helpful! Glad to have a storage unit in this location and super easy to get boxes to pack! Love it
Really great service!! Sue was awesome!!
Lindsay was amazing and extremely helpful. So many storage unit places around and I would recommend this one over all of them.
Sue, great service and attitude. Highly recommend!
Sue and Ryan provided me with excellent service. Thank you so much
I’m very happy with my experience at this particular location. They really focus on security and customer service. I received a courtesy call from Sue about my storage unit being left improperly locked and then Lindsey was very personable and friendly in helping me secure my stuff when I got there. Thank you so much and keep up the good work!
Big thanks to sue and Lindsay
Sue has been an incredible help in having me store my extra space or extra stuff if ever you do come to the side of town Sue is the way to go!!
I needed a space for a trailer immediately. Sue helped me when I arrived. She Was courteous, professional, and made my day a lot easier. I would highly recommend. Thank you Sue!!
Lindsey is completely a jewel. Sweet . Professional. And genuine.
Great service With Sue and Jennifer
Sue was wonderful. Made the process of renting a unit very easy, and was very polite.
The service was fast friendly and super helpful in a stressful time the lady’s name was Lindsay and she was very friendly and professional I would definitely recommend this place
Sue was AWESOME!!!
Sue was great. Super easy to work with. The app made it super easier
Sue and Kim were great! Moving and moving out was such a breeze. Great facilities and office hours. Definitely recommend if you need storage.
Lindsay was awesome and super helpful!
Great place, clean storahe units and good price and very friendly staff! Especially Sue!!
Lindsay is the best. Super friendly, got my belongings saved last minute!
Sue helped out with trying to find the correct unit for me and made sure that I got a good price on it and got through the paperwork process quickly and effortlessly
Sue Lindsay jada we’re very easy to work with and made my trip worth every penny.
Sue, Jayda, Lindsay, Adam were absolutely amazing. Super friendly and helpful. Made checking in really easy and fast. Great customer service!!! Thank you!!!
Sue and Renee were amazing very polite good prices and i was in and out within 20 mins with a new storage unit and everything set up to my phone.
Sue and Renee were great and very helpful thanks.
Great staff no problems
Dezi was fantastic!!! I was in a bind and she made sure I got into my space on the last minute. You made my day! Very helpful and funny. Made me laugh for the first time today. Great experience.
Was happy with how i was treated ans helped
DEZI was great and helpful
I'm coming from California and Sue was very helpful and such a friendly person, She made everything easy. Thank you so much Sue you are amazing
Sue was amazing and so was her trainee on the morning of 7/1/21. Sorry I can't remember her name.. Very informative and helpful. The trainee even carried and loaded my moving supplies to my car for me, thank you again! The facility was very clean. Lighting and security system are in great standing. 10/10 will recommend!
Sue and Kim were so accommodating and nice ladies! Thank you for a great experience!
Sue was awesome and fast in getting me a storage space. She is always patient and immediately return any phone calls. Also was fast at calling right when I reserved a unit. She's always friendly. She showed me on the map and gave a precise location of where it was at. Awesome customer service and would recommend this location. Public Storage also has a great app for entering and exiting the facility. Stay safe and Healthy!
Sue did an amazing job for me and was very professional and thorough. I'm very happy with the service here.
Great app for entering and exiting the facility.
Sue was amazingly helpful and patient. She was very kind and accommodating to my disability making sure that I could access everything and my caretaker would also have access. Thank you!
Very helpful and helped us with all of our needs
The woman that runs this place is a gem she has been very patient with us and is always friendly tjw grounds are kept clean and I feel my goods are safe in storage there
Sue and Beverly Awesome were awesome and charming!
Beverly, Sue are the best
Sue did a great job.
Sue is great and provides excellent customer service!!
Sue was very friendly and knowledgeable. She answered all of my questions and gave information that I should have asked about. The office and the storage unit were very clean.
Sue was amazing and really helpful went over everything and doubled checked everything she did.
Sue was fabulous, quick help, awesome customer service!
Sue is the most amazing person ever!! Always helpful and on point w her job!!!
Kayla was very helpful.
Sue was super nice and helpful and tried to even get me a better deal than what I had.
Sue and Kimmie are very helpful, and very friendly.
Sue and Kimmie were amazing great service!!!
Alec has a great sense of humor and was very helpful.
Super nice service. Alec was amazing!!!! He gave me options and was very detailed. He's super funny as well!! Thank you!!
Great customer service and very helpful. Would recommend this storage location as the best.
Very helpful today and friendly service
Sue was really great
Sadie was very pleasant to speak with and very professional .. thank you
Sadie was great. She answered my questions fully and was very professional.
Sue was great, very helpful and pleasant, thanks!
I like the the people here. Professional, cheerfully and keep the grounds clean. I feel my stuff is safe here.
Brittney was so awesome! Fun and helpful! Highly recommend!!!
Brittney helped me at this location and went above and beyond anything that was required. I will definitely come back and recommend any friends and family. Thanks Brittney 😊
Good customer service, very good communication.thank you very.
Great experience! Easily accessible and great, friendly service.
Sue is awesome
Sue is awesome, very informative and friendly.
I have been using this place for over a year now and the girls at the counter ben really friendly and helpful no problems at all so far really like the storage units nice and plenty space👍
Sue was a big help
Sue, very helpful
Alex was a wonderful help in my renting a storage unit.
Brittany was extremely helpful and resourceful 👍🏽
Sue and Alec were very helpful. Had great customer service
Sue was very helpful!!
Got helped quick by Kayla she is doing good things
Lena was great.. She is so helpful and polite. Great employee to have on your team.. 10 star effort...
Chanelle and Sue set us up great!!
Sue is awesome. Always willing to help. Great attitude.
Sue has such a fantastic attitude towards customers. It was really nice working with her. I will not go anywhere else if all possible.
Sue was very helpful while i was getting my unit and even pointed out to me that they also sold boxes to help anyone move. It was a very pleasant first experience with storage units for me.
Brittney and Miranda are Awesome 😊 we transferred from another facility and it was easy and seamless
Brittney is amazing and helped me find the right size storage unit thank you to Miranda as well. You girls are awesome.
Sue was very efficient and helpful again! Their computer system made it easy once again. Thank you very much!
Lena, Brittney Thank you for services today!
Sue great service very nice
These folks are great, AND they helped me and local law enforcement to nail some car thieves! If I need storage this is where I'll go!!
Sue and Miranda did a wonder job in getting me what I needed with exceptional service and great customer service!! Stop by for all your storage needs.
Lena was helpful
Lena. Amazing service. Håfa Adai!
Great customer service!
A friend reccomends it.
Sue helped out a bunch we were struggling to get in a unit so she was awesome
Great customer service! Thanks Lena!!
Sue and Lena are the best ever! So helpful!
Sue,good for now.
Sue and Lena wonderful! Thank you!!!
Sue and Lena were amazing!!!!!!!!✅
I’ve been renting this space now for about 6 months and I’ve made my payments on time. Being a veteran I’ve rented spaces for years and never have I had a storage unit rate raised, never! I’ve got a 17 year customer service background and with that thinking I’m locked in on the price - got a notice that their raising the rent. I got a larger space for a lesser price to store my truck ( outside ). My line of thinking is and I’ve shared this with “management “- if you haven’t made any upgrades inside or out, there’s no added security, why raise the price. I believe they noticed the mistake and decided to up the price on me. Great customer service ? I don’t think so!
Thank you Sue and Lena for always being kind, professional and having a friendly smile. I truly appreciate your attention to detail offering the best customer service.
Sue and Lena are the best!!! Extremely helpful!!!!
Lina and Sue were very helpful. Quick service. Definitely recommend.
Wonderful service. Great service from Sue and Lena. Would recommend to anyone looking for storage.
I must say that customer service is on point and Sadie was very help and polite. I recommend that she get a raise and acknowledgement for her work.
Sue and Sadie were extremely helpful!!
Brittney and sue sold to me
Max is awesome quick and extremely helpful for my last minute move and storage needs 😊
Max did a good job!
The manager James went way and above to help us vacate. Recommend this site. Give him a raise!
Brittney and Sue are awesome! Express check-in made it ez least.
Sue was very professional, efficent and friendly. :) Sue, Brittney , Sadie, Juanita were all lovely and professional during my check out
Sadie, Sue and Brittany. Gave excellent costumer service and was very helpful and answered all my questions
Always friendly customer service
Sue and Sadie very nice to work with
Sue was awesome and extremely helpful!!!
Very helpful and personable. Gets through a lot of information. Thank you, Sue!!
Sue was amazing thanks for the great service...
Max was awesome, very professional.
Thank you Max u made it really easy to get through the process and you were very kind and understanding
Max was awesome. He helped me out of a big jam.
Sue and James are awesome !!! Thank you very much !!
She and Max very very helpful at all times. They answered all questions. Customer service was always above standard. It was a great experience. Keep up the good work
James and sue were awesome! Thanks for your help!
James and Sue great customer service !!!! Come see them
Sue and James were wonderful!!
I was pretty satisfied with the Processing Service of Clarissa, Sue and James but especially Clarissa who Initially Processed me to explain and show the available Storage Space and all the information accordingly. Thank You...
Great customer service by Sue and Karissa
We dealt with Max, great customer service!!! Merry Christmas, and thank you!!!
Sue was amazing!! So helpful in getting me squared away with my storage needs.
Excellent service. Very friendly and respectful. Highly recommend using them.
Sue, Karissa, and James provided great service.
Good customer service, nice clean storage facilities.
Max and She are great
thanks max in sue for the fast service
Sue and Max were excellent
Sue and Max were friendly and efficient! Great experience after a long road trip, easy and quick to set everything up.
Sue and Max are great! Very helpful! Definitely recommend this place!
Very fun and outgoing service, was a pleasure
Sue was very helpful and accommodating, would recommend this facility to anyone looking for a clean facility with affordable rates!
Really nice place, and convenient location. Tamara was very helpful in walking me through the process. I got exactly what I needed!
Max did awesome!
Max is amazing. Big help! Sue is cool too :)
Max was most helpful. Thanks Max!
Max and Sue were awesome!!
Max was friendly and awesome!!!!
Sawndra was fantastic!! Made a tough day much better. Professional and informative.
Sue is awesome!
Sue and Saundra were amazing!
Sue, great service
Sue was super helpful and made the experience quick and painless. Easy setup of an account and out the door with a storage unit in no time.
Sue did a great job with showing me a unit and explaining to me the different size that would fit my moving items. Thanks so much Sue!!!
Good job! 'Tamara' Thanks for your help
It was rather simple to set up, took a look at the unit before finalizing reserved booking on it. That ended up saving me like ~$20 bucks for a unit that was actually way bigger than I initially thought. Month to month, due on the first, have until the sixth before they lock down the unit. You should also buy the dessecant bucket that they sell, it's like $8 and will help keep moisture levels low. In this interaction Tamara got me all set up and made it rather easy to do so.
Max was very helpful
Max did a wonderful job checking us into our new unit. All was explained clearly.
Tamara was very nice and personable and explained everything great!
Sue did awesome job for us!
Sue did a great job helping. Thanks
Sue is amazing! She was very helpful and made absolute sure that I was happy with the unit I was given!
Sue took the time to show us all the different size units they had available. All of the units look safe and secure. The property is very clean and well maintained. Sue was very helpful and pleasant both on the phone and in person. She takes pride in her job and it shows. We had a great experience😊
Great location. Sue was very nice and made the paperwork and processing go smooth. She even met our needs with supplies purchased on site. Seems the units were a bit over priced for not having 24 hour surveillance security. The units were very clean and very tall. Did see the sheriff a few times making a security checks.
Tamara and Sue were very happy to help get me set up and checked with me to make sure it was going to be enough to store all that we needed it for. As well as letting me know about all extra services they have.
I have stored stuff here for yrs.
Sue made our entire year! She is so knowledgeable and understanding: best part of our storage experience. The place itself is clean, large, accessible, and just perfect for our needs. Sue was a beautiful cherry on top. If you go, ask for Sue.
Great service from Sue and Max! Easy and quick!
Sue was quite helpful, along with Dee at the Tacoma location who identified a better option for storing my Travel Trailer.
Sue was amazing and thorough and quick. Made it really easy to get stuff done.
Sue and Max were fantabulous!
Max was courteous and very helpful. Great experience!
Max was very helpful
Sue was very very helpful with what I needed and took the time to help me get the $1 special!(:
Amazing These people live in the same place where they work, and they are constantly blackmailing me, they threatened me that they would evacuate my car, although there would be another two weeks before the next payment. They constantly call me and demand money. I paid a month, and did not intend to pay anymore, but the manager of this store attacked me with threats. I was forced to remove my transport from the store, and now I am going to write a complaint to their main office.
It was very unpleasant to deal with a manager. He always called me on weekends, and demanded money for some reason. The price for storage space is constantly changing, 64 or 88 or 128 per month, I still do not understand. If it would be possible to put zero stars, I would put.
Everytime I went into the office they told me different things about my contract. Now I have to pay more. I will never go back to this place and will never say anything positive about this place.
Max did a great job. Was very helpful and explained everything thoroughly. Overall a great experience
Sawndra was very helpful and the staff made getting my situation handled.
Sue and Karen were amazing they gave me a tour of the entire facility and were extremely helpful.
Fast and easy, super helpful and friendly staff, they will make sure that you have everything that you to pack and to store your stuff correctly.
Shawndra and Sue did a wonderful job explaining everything to me in great detail. They answered any questions that I had right away. Great service!
Sue and Sawndra were very helpful and kind. Overall an easy and nice experience versus some of the other places I've gone to. Would very much recommend
Sue and Sawndra provided excellent help in finding me the best suitable storage container to fit my needs!
Sue & Sawndra were friendly & helpful. Sawndra was in training & did a great job with her 1st check-in.
Very friendly, great service
Need a wheel chair ramp. But david was very helpfull
Dave was such a great help trying to fit a fender in 2 boxes to be shipped. Thank you so much also to Sue and Tiffany. They were awesome!!!
Awesome customer service! Sue & Tiffany were very helpful and professional. Made renting our storage space easy and everything ran smoothly!
Sue and Tiffany were great! Easy and smooth check in, and everything was explained to me. So far, so good. Keep up the good work ladies!
Great customer service
Sue was awesome......
Sue and David were fantastic. Excellent Service. Completely Satisfied.
Thanks Sue great costumer service
Sue and David did an excellent job in informing me with the whole rental services ty
Sue great sevice
David was very helpful great costumer service
very helpful, friendly and clean
Always accessible, 24/7. No theft or damage in my units. I've been a customer for several years. Spaces for RVs, trailers, cars, boats..call for availability and rates first. This lot is at a very busy intersection that is controlled by a traffic light. Best wishes.
Thanks Sue and Jordan for the friendly service!! I sure do recommend anyone and everyone to come here for and storage space that you need!! Thank you!!!
I LOVE SUE'S AND JORDON'S HELP BEING MENTALLY CHALLENGED.
Sue was absolutely amazing i wouldn't suggest any other place. Make sure you ask for sue
Sue. Was a amazing help and gave amazing service. That's for all the help.
Great service thanks to Sue
The best staff I have ever had the pleasure of meeting! Everyone is super polite, and the set up of our unit was quick and easy! Sue is the absolute best, she set us up with all we needed and was always there with a welcoming smile! If I ever have need for another unit this will be my go to location! Thank you Sue for everything!!!
Sue and Tammy were fantastic and very informative. Love the safety and courtesy.
Sue here is truly amazing. She always takes care of me and anything I need. I once walked in a dollar short on my rent and she covered that dollar for me.
David and Sue were both so great!
Sue was amazing
Kevin and sue did amazing job asseting us with service thank u
Excellent customer service, very friendly, and not pushy.
Thanks to in Kevin thanks sue and Kevin
Awesome and cheep place to go! Sue was a great help! She did an awesome job and very full of info and fast!
Sue you are rock star, thank you very much
I needed a space for vehicle storage and decided on this Public Storage. The rate is $62 for an outdoor space. I reserved the price online. Immediately following, Sue called me. She was very polite and helpful. I went to the office to fill out additional paperwork. She walked me over to see if the space suited my needs. She got me booked for the space extremely quickly, set me up with a gate code and automatic payments. She also prorated the first month 50%. Overall, the process probably took less than 30 min and Sue provided great customer service!
Sue was very friendly and answered all of my question. Made the visit great.
Sue was great. Everton was super easy to work with. The site feels very secure. We stored a truck here and they reminded me to put a moisture absorber on while it sat ( they sell them there) and no mold or any problems.
Sue was very knowledgeable and friendly great space and property!!!
Sue was very helpful and nice and made it quick as possible. Highly recommended and she's awesome I like her. I give her 10-10 if I could give more I would.
Sue did an amazing job helping us get into a storage unit her customer service is fabulous !
David and Sue are good customer service
Friendly and trustworthy
A little pricey, but excellent service!
Sue and Adam are great. They worked with me through tough times. Definitely deserving of 5 stars.
Sue was incredibly helpful
Very helpful, answer all questions that I ask, and very good customer service, so big 5 stars for u sue...
Went To a Auction
Sue was awesome and explained everything in detail! She was helpful and was able to get me into the storage right myself and my family! Would totally recommend them!
Great service, decent, clean units.
Sue was super helpful!
She was amazing. Fat and informative. I give 5 stars! Thank you!!!
Great service....thanks Tami and Sus
Sue & Tami are very friendly and professional. They love their customers and their job...rent here.
Sue was a amazing lady very big help and was very easy to work with definitely recommend this storage place
Very nice and great customer service. Thank you guys❤
Sue and Karen excellent help.
Sue and Tami we're really great and helpful
Sue and tamara
Sue did an amazing job with getting us a storage in a pinch. Thank you so much!
Sue did a great job. Very informative and polite! Very happy.
Sue was very good and helpful. She was fun to work with.
Sue is running a great place here. No issues.
Excellent service by Sue, walked me out to the space and made sure that public storage would be suitable to my needs before any paperwork was signed. Will do business here again!
Sue was amazing while helping me pick out the perfect unit for me. Definitely made it as painless as possible! Thanks!
Had great customer service it was busy and she handled everything great. She helped us out choose the right space. Thanks sue
Sue is amazing, her service is excellent and accommodating to get the dolley!
Juanita is the best! She was great to work with, and made the process super easy and relaxed. She is knowledgeable, friendly, and great at her job!
Sue was awesome in assisting us in our storage needs.
Best customer service. Good job Sue!
Christine’s customer service from minute one was nothing short of stellar. My circumstances for needing to rent a storage unit on the fly were so stringent, that it had to all happen seamlessly and it did. I look forward to working with her while i’m a customer. Upon move in the following day, Sue was the positive ray of sunshine that I needed, especially not knowing anything about the ball of neuroticism headed her way. She was training the newbie David when I arrived and he has a fantastic smile. If training was intimidating him, you’d never have known it. All-Star team in my opinion!!!
Sue and David were a huge help! Clean, friendly and polite.
I just closed my storage and I must say, my stuff was in incredibly good condition for being untouched for 9 months, plus the staff has been super helpful and nice. The area is well secured too. 10/10 will be my go to storage next time I need one!!!
Sue was helpful and courteous
Sue and Belinda were very courteous and helpful
Sue and Balinda were absolutely excellent to work with and very professional!
Sue was amazing!!! She helped me all throughout the day, answering the phone and having the patience with me when I kept switching the times on the move in date. Right when I got in she immideately helped me, answered all my questions and did it all with a smile!!! Thanks sue for making my first storage renting easy and a great, comfortable experience.
24 hour access?
Sue was wonderful!!
Sue and Sandy very easy to work with
Several women's groups want to find a temperature controlled storage unit for multiple boxes of papers dating back 80 plus years. We would pool our resources and rent a small unit. What sizes of units and yearly price please. Thanks.
The staff here at public storage sue shy Sandi are very curtious, helpful, and friendly.i would recommend public storage to anyone.
Sandy and Sue were excellent in helping me with my storage needs. Very friendly and very professional.
Sue, Sandy and Adam were very professional and courteous. I needed help with very short notice and they were able to accommodate my needs immediately. They worked well as a team and I would recommend them to anyone with storage needs. 👍🏼👍🏼👍🏼
The staff, especially Stephanie, is extraordinary! Public storage worked with me from their headquarters to find the best space for my needs.
Just signed up today, the ladies were very helpful! I would recommend this location! :-)
Sue was as helpful as helpful can be. She deserves a five star rating for her amazing customer service. Hard to find these days but really she was great. Thanks Sue!
Sue did a great job checking me in and explaining all the procedures. Everything went smoothly. It is so nice to deal with a personable professional like Sue. Thank you Sue!
Sue was incredibly helpful and she made the check-in process really quick and easy! For a first time storage renter, she really made the experience wonderful, helpful, and overall her service was excellent. Would definitely recommend for those who are looking to store their belongings. Sue helped us with product knowledge and made us aware of all the handy items to help us protect our storage items with humor and great modeling! Thanks again!
Sue, Chris and Stephanie were very kind and helpful. And tolerated my squealing 2 year old very well.
Sue Chris and Stephanie are all awesome. Very patient.
The worst customer service ever today at this location The lady was very very very rude and spoke to me as if she don’t need customers.Dont deserve to work at that place.
Sue was amazing and so helpful;)
Sue took time to find just the right storeroom for us. She's. very knowledgeable and helpful. Many thanks to you, Sue!
Sue was amazing great service
Sue was extremely helpful and very nice! a great experience and will continue to come back!
These two are professional and answered every question we had. Very good clean storage units!
Very professional and curtious.Good rates.
I came in after a very hectic Moving day, and Sue and Shy made it better! When I arrived Sue was busy with another customer so she made a call and said Shy will be here shortly. Sure enough Shy pulled up about two minutes later! She came in greeted me and made sure I had everything I needed and educated me on a few things I didn’t even know about to make my move easier. I was very pleased with the care and professionalism from Shy, which is hard to find nowadays. Side note, it also it smelled wonderful in the office!!!
Honast helpful kind people reasonable rates all round good place to store what's important to you
Sue and Brian were great. They were nice and helped me pick out everything that would be right for my storage for my family. They made us feel right at home. Thank you so much Sue and Brian! You guys are amazing!
Sue and Jo made things easy for new unit.
Great experience and great customer service did initial reservation on line they called me as soon as i pushed the enter key to verify reservations then i was in the office two days later and signed paper work Sue and Joe gave excellent service.
Need more secure messures like cameras for my storage was broken into twice this year. Great service and clean property.
The employees Erica and Sue were very nice and helpful. They're great. If u every go their ask for Sue or Erika, very helpful.
Kristina was so helpful today getting my storage unit. She has a great attitude and her and She were very friendly!
Sir was so awesome big help great customer service
Sue was awesome !!!! WAS SO polite and kind .I would go to her anytime!!!woukd go back again and again. Treated me wonderful ly and would highly recommend.
Erica and Sue helped me find the right unit for my needs. They were very thoughtful in their advice and made sure I understood my agreement and responsibilities. Will definitely recommend them to my friends.
Customer Service is great...until there is a problem! Upper management will be rude and unwilling to help so read your contract carefully and be prepared for them to capitalize on the fine print!
We have had our RV parked here for over 3 years. They do keep an eye on our equipment. They are so friendly and helpful.
We set up a unit and Sue was very helpful, she even got us a unit that fit us perfectly and it doesn't "brake the bank" either! Thank you Sue!!!
Sue is the best I broke our key in the lock she got it out so I didn't have to buy another lock
Sue was awesome and quick with helping me get a storage unit. I am so glad I chose Public Storage.
Sue was very pleasant and helpful!! Great deal as well!!!
Sue was great she was very helpful and cheerful. Smooth fast and simple!!! Highly recommend!
I've dealt with Public Storage at various locations in the last 30 years, and I won't store my treasures anywhere else. Yes, they're a bit spendy, but so is peace of mind.
Friendly staff, quick check in, great location and decent prices!
Sue was amazing & helpful, the site is clean & very well kept.
Sue and Shy was very professional and excellent. I would recommend this storage to anyone. GREAT JOB. KEEP UP THE GOOD WORK...
Sue hooked it up. Pretty easy to set up. No gimmicks.
Sue is very helpful and wonderfully conversational!
Sue was an exceptional help with asserting me with whatever I needed.
Sue is the best
Sue, was awesome! Super good at her job
Sue is very awesome and very helpful
Sue was great!
Sue was very friendly and knowledgeable about her job. Very happy with the service !!
Sue was fantastic and has great customer service skills.
Very helpful, and nice customer service . Very convenient off the highway.and Sue was very helpful at this location and she helped me very quickly and I was able to get to my storage unit very fast.
She has amazing customer service I am 100% satisfied with my storage rental!!!!
Kristina was awesome at your lacey store a Fast and kind
Great location and great staff. Sue was very informative and very professional. Nice and clean unit too. Thanks Sue!
Sue and Kristina great service awesome would recommend they had beautiful sunglasses 😎
Wasn't thrilled about the price. It was a lot higher than we have paid in the past, but Sue was knowledgeable and very nice, which made our last minute move less stressful.
Great service from Kristina and Sue, there service was like Fireworks they were all over it!!!
Was perfect for the short term we needed it and they were very friendly.
Good Old Public Storage. Came through when I could not find anything in the area. Through the online system I was able to snag the LAST unit in my size. Sue was fast and honest very polite. cupcakes
Sue and Sam have a very nice customer service ethics. I had wonderful experiences doing business here. I would stay for more business.
Sue is aweome thanks so much for taking extra time for me today
Sue had great customer service. In and out and also very convenient. I recomment this place for storage!
We were instantly and warmly greeted today at Public Storage. Sue is great! Super helpful. All our short term storage needs were met by the friendly and professional staff at Public Storage. Convenient location and friendly staff take the hassle out of short term Storage.
Brian was a good dude and made the move in very easy. Prices are higher but worth it for the ease of use and security. 10/10 would rent from Bri-dawg again.
Today I work with Sam! She was awesome! Help me find the right unit for my needs! Most importantly I didn't have to wait long for perfect customer service even though the was a customers ahead of me. Sam was quick, courteous, and kind! I highly recommend this Public Storage!
Sue was awesome in helping me get situated with a unit. As soon as one was available, she called so we could go over all of the particulars, and now I have a secure space for my belongings. Thanks Sue!
Sue. Super helpful. And very nice.
Sue and Christina were very nice and accommodating in helping me secure a storage unit, thank you very much
Kristina and Sam are truly paragons of professionalism, there customer service is unmatched. I really appreciate these two ladies.
Incredible experience, extremely friendly. Kristina and Sue were awesome and made sure all of our storage needs were met!!!
Sue was incredible help!!! Very customer friendly
Great experience. Sue was very helpful. Thank you.
Sue! Great experience and great customer service!!!
Sue did really well..she is so professional and made my moving experience easy
Sue was great. Thanks
Awful experience.... security gate not working for the past three months leaving it wide open even when the office is closed for the day. I saw on several occasions someone living out of their storage unit unchecked... so obviously the staff isn't monitoring the property. And the fencing around the property where it backs up to the trailer park was damaged. Somone had cut out a large hole where they using it as a point of entry for an entire year before they fixed it. And to boot when you move out mid month they don't pro-rate it so they keep the payment for the whole month... because they can. Never had this experience anywhere else. The only good thing is my things didn't get stolen..... luckily.
Good storage place
This is a great storage location. Super convenient, well-constructed, and friendly staff. Kristina in the office was super helpful 👍
Kristina was amazing!! Super helpful...this was my first storage unit and she explained everything to me and my husband great!!
I would give this place a zero if I could. My unit gets broke into only 3 mths of being there. I was paying the upgraded insurance and because there unit was not damaged, the insurance refuses to reimburse me and my family for our losses. Never stated with the initial move in that there had to be damage to their property in order for the policy to be valid.
Cool Thanks Sue!
Was told that it was a safe place to store my stuff that they had surveillance a month later it gets broken into I find out that not only do they not have cameras throughout the place they only cover the front entrance upon trying to make a police report I was made to feel like it was my fault that my storage unit was broken into I was looked at badly scowled and the fact of having officers there made it feel like I shouldn't even have my storage there have made it complicated and trying to get my stuff back or reimbursement through their insurance I wouldn't recommend this place it is not a safe place to store your stuff. So now that we did the police report and try to make the came with insurance they tell us because there is no forced entry it's not covered when the nice manager said it was
Susan has been a great help with me getting a storage.... I appreciate this place very much
Sue veay helpful
I had a short term storage need when I moved locally. I rented one of the larger units for a period of over 4 months. During this time, I had easy access to the property and had zero security issues or weather damage problems. I found Sue and the staff to be very helpful and friendly and my checkout process was very smooth and painless. I would recommend this public storage location in the future.
Excellent and friendly service from Kristina!
Sue was great.
sue is awesome!
Sue was great, she answered all my questions, showed me the available unit and explained everything I needed to know. I highly recommend this business if you need storage.
Sue is awesome. She has been so helpful with my first time experience using a public storage.
Sue was great very helpful through our time of need
I was nice service atencion kind by Sam !
Samantha was very helpful in completing in my service today.
Sue was wonderful and very helpful. I love this location
Good job sue
Sue was very helpful and awesome!
Sue and Brittany helped get me set up quick fast and no problems at all great place
Sue was great
Sue very professional, nice to deal with an individual that is caring and cares about their clients.
We have used this PS site for years. Sue has always been very helpful and informative.
Manager was awesome and extremely friendly. Space was just what I needed and very affordable. Place gives me the warm an fuzzies.
Good staff. Clear directions. Good service.
Great customer service and storage space works out well!
Sue is so amazing. She is so helpful and kind and has great customer service. Thank you
Sue was fantastic with me she did a great job in making the storage experience for me a wonderful one that being I'm a first time buyer for it. Made things clear and concise
Sue and Alicia were awesome. Got me the space I needed and worked with me on setting up autopay.
Such a sweet girl!! Alisha Made our move a lot less stressful. Will recommend
Friendly and fast service. Thanks Alisha
Sue... Was awesome ...she helped us in our time of need with the passing of our parents .... Thank youp
Sue and Brittany really helped me find the right space for my needs. I really appreciate all the help they provided me and helping me find the right space at the right price.
Sue...awesome personality and information
Alisha was very helpful of helping me pin point the type of unit I needed to rent in couldn't have done it without her help thanks keep up the good work
Brittany was a wonderful help and made my visit pleasant. Great storage!
Great customer service. The storage manager at the time, Sue, was very friendly. Sue helped me make a decision on the size of container I might be interested in based on my budget and content I needed to store away. Nice clean facilities and many of the storage units are behind a secured PIN code entry only gate. However, there are a few storage units outside of the gated storage area for those who want 24 hour access to their storage units.
Paula is the best! The best ever! Thanks Paula!
I can honestly say I have never met a person with better customer service than Paula! She is a huge asset to your company!
Sue was excellent was very comfortable .
Service was good. They were funny/nice. Brittany and Lena helped
Sue great service ! Thank you
This has been a wonderful experience. Everything has gone so smoothly and Sue is so friendly and helpful. This has been the best experience I've had with storage facilities. This is my 4th time during different moves. The property feels very secure and is always clean. I would highly recommend this facility to anyone.
Sue was awesome! Thanks for all the help.
Great. Service answered all my questions tgx Sue
Sue was very professional and showed that she cares about the customers.
Sue was helpful. Quick thorough
Sue is great
Sue is friendly, helpful and had us on our way quickly as we needed. Thanks for your help!
Sue was extremely helpful, as usual!
Sue was awesome!!! Helped us out with speed and efficiency!!!
Brittany and Sue are awesome and very helpful! Excellent service here 😺👏
Sue and Brittany are great
Britanny and Sue are so very helpful
Sue the manager Rocks !!!!
Great place great prices, Sue was very helpful
Sue does a fantastic job! Reward her well!
Sue was excellent and very helpful
Fast friendly service. Stayed positive even when the computer was running slow.
Sue is a great manager! They have been very helpful!
Sue is wonderful!!!
Sue, was extremely helpful and pleasant with the entire experience.
They are very nice and helpful, I went to the public storage on blacklake and they had the size I need, but she told it would be hard for me to get to it, so she called around and found me the unit size that I need. Both public storage managers are very nice and helpful and thank you so much.
sue was super helpful
Sue was very patient and made things easy to understand..orderly looking facility.
Sue was definitely awesome and super helpful!
Sue at this facility was amazing! She was extremely helpful through the whole move in process. She even offered me products and services in case I didn't think about them, such as renters insurance and a safe, secure lock for my unit. My whole experience has been awesome, I highly recommend Working with Sue and this Public Storage facility!
Alicia, Sue and Lena are the best. They treated me with great service and have many patience with my movers. Thanks ladies
Sue, Very helpful individual that explained everything very clear, concise, and very friendly.
Thanks sue, the paper work was quick and painless, everything worked out perfect
Sue did a great job at getting me storage unit. I WILL BE HERE FOR A LONG TIME
Sue is super helpful and always has a great attitude.
Sue was very helpful from the min we walked in she guided us and gave us the proprer info for the unit we mee
Allison and Sue very helpful kind careing.Thanks for the help
Sue is so awesome she got me a great deal on a walk up that I need. Thanks again for everything!
Good place had no trouble moving in or out.
Sue is very very sweet and great at her job.!
Allison and Brittany treated me so nicely today, I will definitely rent from them again.
Sue very helpful
I reserved a storage room online and within 15 minutes received a call to schedule a time the same day, a Sunday, to come in and do paperwork. Brittany showed me the space and was professional, helpful, thorough and couldn't have been more friendly. All my questions were answered and I was able to get in and out easily. Property is clean and easily accessible. Very happy with the arrangement!
We reserved a storage room online prior to moving to the area. We got an immediate response by phone from Sue, who was courteous & informative. When we arrived on site the first time, she was extremely helpful and accommodating. We highly recommend this storage facility.
Just rented a 10x15 unit and the experience was easy, quick and met all my needs. It was a real pleasure working with Sue, the onsite manager. She knows her stuff, answered all my questions and accommodated my needs in moving stuff from So.Cal. to Lacey. I feel real safe in this location and it's extremely convenient. The internet special also helped me feel like I was getting a bargain to boot! Thank you Sue and Public Storage!
Sue was awesome. She answer all my questions.
Sue was great
Sue and scott are great. I love this place!
Sue was very helpful and informative. Best rates we found in this area.
Sue and Lori were great!
I just rented a unit after my son highly recommended it from past experience. Lindsay and Sue were very helpful and it was just the size I needed. I know it's going to be good place to keep my treasures safe!
Great customer service from Laurie and Sue! thank you, ladies!
Sue was awesome!!!
Allison was very helpful, curious and polite.
She needs some people skills not bad but also dolly won't jump doorway still had to carry boxes in
Sue is amazing. She has helped with a lot. I've used this place twice and I love it
Lena was of great help.
Sue is awsome! Great customer service! However, there was a leak in the roof and I lost everything. My insurance refused to cover it.
Scott is great fast and friendly!
Lena and Liz had great customer service. Thanks you guys!
Sue was absolutely amazing, she was kind and had a smile on her face from the second we walked through the the door. Sue was friendly the entire time and made our experience EXTREMELY pleasant. I will definitely recommend this to all my friends
Lifesaver. They were extremely helpful and did well at working with you
Sue is very knowledgeable and kind! She saved a bunch of money for me and still found the perfect size rental for me.
Sue was great and easy to work with. Answered all the questions that i had
Sue was awesome and the storage unit was very tall!
Sue was very helpful. Provided detailed info and very courteous.
Sue was really nice and knowledgeable. Very friendly environment and great costumer service!
It is awsome.....sue is great and very understanding. ...... :) and I am pleased
Sue is awesome, she has answered all of our questions and was fast and friendly with our service! Thanks again!
Sue and Jenn was very awesome and helpful thanks again
Thanks for all your help Amanda.
Lindsey did a great job very satisfied with service received
Very helpful and easy move in.
thank you sue and allison! everyone was so nice and sweet :)
Sue was a wonderful asset in helping us to determine our storage needs. The follow up call in addition to her friendly, professional support has helped make our transition to Washington easier.
Sue was awesome .She was very respectful and kind .LOVED THE UNIT ! Thanks we have been in the unit for a while and every interaction with Sue is always wonderful.
Great location price and helpful very happy with storage needs
Sue was very friendly and polite. She did everything to make us feel welcome.
Very helpful staff. Sue made me feel very comfortable. Units are very accessible. Highly recommend.
Amazing management, Sue was super helpful and polite!
Lorraine Chapman the nice young lady that helped me in, finding the right size storage unit for my stuff I had stored in the basement of my old house, I just sold.. She was well mannered, very polite and all the way around great customer service
Thank you sue was a great help
I haven't won one here yet but the people are nice.
Most excellent time with Sue ;)
Sue and Scott great service
Miss sue is awsome
The experience was great Lori was friendly and nice.
Sue was very helpful and knowledgeable and I would recommend her
Sue was great and very helpful and knowledgeable
Lydia was awesome. She was very helpful in explaining policies, showing the unit, and answering my questions. Thank ypu Lydia.
Sue was super awesome and extremely helpful. She made getting a storage unit painless. Highly recommend this location!
Great service lorraine helped us out and was exellent
Lydia is very awesome. She is informative friendly and very nice. She helped with all my needs and answered everything I needed to know
The manager and staff, namely Sue, Liz and Lori, were very helpful in my renting a storage space. They took time out to show me the spaces(s) and clearly explained the paperwork which had to be initialed and signed. Excellent service! Would recommend to anyone.
Sue did awesome!
Sue is great at explaining the storage unit. Only bad thing is they aren't up front about insurance
sue is the best
sue was great thank
Sue was amazing made everything easy and fast I had a great experience with public storage
Excellent. Very friendly and accomadating.
I am a Return customer, if storage is what you need... Come in, Sue is wonderful, knowledgeable, and very helpful. Safe and secure, and this convenient location make this Public Storage a notch above the rest. :)
Liz was amazing and very helpful in answering and explaining everything.
Sue was amazing and really helpful. They were always willing to help me and never had a problem:)
they were great. Sue and Liz made me feel like I was home. those two were funny and took care of all our needs. we will regret all to come to them. thanks
Sue was very helpful and friendly finding me the right storage space. Great customer service.
Sue and Lydia were awesome. Everything was easy breezy
Got a storage unit from sue and was quick and easy great customer service
Sue was very helpful!!! She got me the perfect unit and made our move easier than I thought it could be!!
Thank you Diane for referring me to your other facility and introducing me to Sue.You both have been kind, helpful & the service was excellent. I would highly recommend your facility. Thank You both
Sue is awesome!!!!
Sue she is very nice she always answer my question for me
We had a good experience with public storage they were able to meet our needs and Sue was very helpful letting us in and out of the gate when needed and answering all of my questions thanks for everything look forward to doing more business with you
very convenient and helpful staff. Sue made things super easy
sue was a great help to us! very happy with our experience!
Sue. 2nd time I've used here. Always been great
Sue provided outstanding customer service. She was kind and very knowledgeable.. thanks Sue!
Scott is da bomb
Thank you sue very helpful
Great sue is helpful and understanding
Very nice and helpful
This is the third time I've rented with public storage and I keep coming back to location 25538 because of the sneaking customer service provided by Sue, keep being amazing!
Very helpful and quickly got me in and out fast. Also prices are very fair.
Awesome customer service from Liz. Took care of what i needed
Thank you for great service sue and Brian.
Great service Sue was very helpful would recommend to any military personnel.
Sue was a pleasure to deal wirh, I would recommend this facility to anyone with storage needs.
Awesome sue was very helpful answered all my questions
Sue at Public Storage in Lacy Wa is very helpful to her customers, living on - site is great.
Sue helped me out alot, thank you.
Sue was amazing highly recommended experience
Sue was able to provide very helpful information and was also extremely helpful and friendly. Great customer service
It was great quick and easy. Sue at the front desk was very smart and she answered all my questions i will always refer and use public storage thank you for the great experience....so far;)
Sue was a wonderful help to us! Thank you so much!
My experience here was great. Sue was very helpful.
Miss Liz was friendly, professional and efficient. She knew my time was limited and explained the terms and got my rental unit very fast. It was a great experience.
Great service and very friendly staff. Good prices and clean and dry units.Thanks Sue and Lena
If you are moving and having to to store your possessions I urge you to use this location. As a first time customer I really need a lot of help. Sue and her staff with their knowledge, experience, and understanding was the type of help I needed to get through this hard time. Thank you Sue and staff for your time, honesty and commitment to customer service.
Who is possibly the most helpful person I've ever met anywhere and at Public Storage she stands out thank you for great service
This is our second time renting here and Sue is really good at what she does, everything is handled fast and the property is clean and well cared for
I am pleased with the rates and service I have rented at public storage on and off for 5 years and the people have been nothing but helpful and courteous to me. And I always go back!!
Sue was great with helping me chose as storage area. She needs a pay raise!!!
Sue was really awesome! Super nice. I highly recommend.
Juanita & Sue Awesome
Sue was very helpful, answered all my questions and got me the best storage unit for my needs.
Sue & Juanita were exceptionally helpful throughout my moving process. They have a very clean facility and were adamant about meeting my storage needs without extrenuous purchases. I would definitely recommend this facility to others.
Sue did a wonderful job helping and understanding our needs. Thank you so much.
Liz wasa big help. She exained everything in detail and was very knowledgeable on the storage requirements. Both Liz and Sue were delight.
Sue was good i came in got pricing and went shopping. Although. The prices were higher the quality of service and the location was worth it! From a local business [email protected] automotive we thank you!
Liz has to be hands down the best possible person to work with. She made it simple, explained everything, made it a breeze.
I found this public storage facility and staff to be excellent in providing the service we needed.
Liz and sue were absolutelh amazing with helping me understand all the ins and outs of renting my storage unit. I most definetly recomend this place to all friends and family .thank you for the great customer service!!
Sue has help me in many ways!!!! she is very information and will help as much as she can to resolved an issue. this is a great place to storage your stuff
sue has a very great customer service to the years that I have used her
Friendly Staff, Good grace period if you're late, safe storage. Simple and effective
Sue and Caroline are always so helpful and send me little reminders when its close to my payment date.
Having to move right now has been unwanted and stressful. Along with moving we needed to find somewhere convenient, safe, and pleasant to put our belongings. Deciding to come to Public Storage and to Sue's location was the best decision and easiest decision we had to make out of the entire process. She is very professional and welcoming. Their were two others ahead of us also getting storage units and she treated us all with the same kindness while also being thorough and quick. Thank you Sue for making this move easier for us. :)
Awesome, Sue is the best
Good place to store your extra things. Sue the managers is friendly and great to work with.
Good service and friendly people would recommend again
Sue and Liz are great help
Great service, happy and funny service representatives. Liz and sue, have a great day!
I was at this public storage for a few years until I got a house. My experience with Sue and public storage was excellent! If I ever need storage again, I will be coming back.
Sue is a great customer server and is so helpful
I have rented a space for about a year and "Sue" has helped me many of time when I need it. The only thing that upset me is that someone stolen the rear License Plate off of my Van, I feel that the company should place cameras in the area that Vechiles,Boats,Trailers and RV's are stored !! When I reported the loss of my plate has helped me properly and I turned it into the Police and then I gave the Sue (Manager) the Police Case number... she have always been kind, helpful and respectful everytime I have had any contact with her. Great Manager !!
Both Sue and Alisha were very helpful in setting me for a place to store my new Travel Trailer. Nice secure location with a hard parking space to store the TT. Thank you.
Sue is very nice and awesome
Sue has been a pleasure to work with. She is always very helpful and always has a great disposition.
Liz was awsome , great help!!!
Liz was very positive and professional.
Awesome service from sue, liz, and josh. Very helpful, all of them.
They were very professional and the lot was clean.
Liz was very helpful with making sure my needs were met, and made my experience pleasant. Because of her I will be recommending this company to others.
Sue made it possible for me to make my relocation to the area a very smooth transition. If it wasn't for her I would not have been able to accomplish what I needed to do. Throughout the whole process she was very helpful in letting me leave my moving container at the premises for the time it took me to unload everything and also gave me pointers on the area. Sue, this bud's for you ;). Thank you. Roy A.
Very helpful and knowledgeable staff! Liz helped me to get a storage fast while making sure the unit was right for my needs. Recommend for anyone looking to store!
Liz was fantastic. Thank you for the easy service.
Arrived in town reporting to ft lewis and needed storage for my trailer. They were very helpful, great rates and the service was amazing.
Liz was fantastic! Very informative, thorough, and most importantly, very friendly and fun to talk to. Highly recommend storing here!
Great place to store items and friendly staff Sue and Liz. Thanks.
Very courteous and polite. Thank you Sue and Liz
Wonderful staff, quick check in, and positive experience.
Sue is awesome! She is always kind, helpful and very polite.
Sue and her assistant Carolina make a great team. Im a returning customer, and my move-in experience this time was just as great as the first time. It was clear, concise, quick and informative. I definetly will continue to encourage friends and family to store here. Great customer service skills ladies.
Service was phenomenal! Liz and Sue
My husband and I are very pleased with the customer service at this location. After a very stressful move, it was nice to have something go smoothly. Sue was very friendly and helpful, and I'd definitely recommend this location to others.
Sue and Liz did very good job representing this product. Thanks
Spent a year using them and they were professional and courteous. Moving out Sue went above and beyond in being helpful. Secure and professional this is a top rate storage location.
Sue was very helpful to our needs. She accommodated us in every way needed. Thank you sue!! Walsh moving & storage
Great customer service and options for us customers to have a stress free and best payment plans for rentals available.. Office is clean and organized and service reps always greeted with a smile.
I needed a storage with enough room at the right price where I was comfortable storing half my home & shop for an extended time period and after reading reviews I decided on the Pub Storage closest to where I was going to be staying with good reviews. I haven't lived in an apartment or had anything in storage since college so I was a little nervous at first. When I met the onsite manager, Sue and her assistant Liz, I was immediately at ease. Both my expectations and those of the property were understood clearly with no wasted time or extra/needless effort expended. The transaction was completed in less than an hour, the security measures of the facility were good and the customer service was very good! If a person needs some storage in the South Sound, this is the place to go to!
Liz and Sue were great!
Liz and sue were great. I was helping a friend move and they were very helpful. Decently recommend storing here.
It is rare that you come across people that go above, and beyond just doing their job. Today, while I was in a crazed rush to clear my storage is a fantastic example. Between waiting for my key to be delivered to me, and getting help to load my truck (quite the long story); Sue was incredibly kind, and patient with me (even though, I was keeping her from leaving on time). She even gave me as much time as she possibly could to finish up, what I needed to do, and I really appreciated it.
Love Sue and Liz! So helpful for the whole process!
Sue has given my excellent customer service and has always helped me with a friendly and courteous attitude. I have had a extra large storage locker for over 3 years. During the first year I had two lockers and one of them was broken into. There were 3-4 other units broken into at the same time and unfortunately there was no video footage to identify the perps. The only other concern is that the rent keeps going up faster than inflation. I signed up for $198 each month and now the monthly rent is over $250.
Liz and Sue rock at the storage-industry business!
Thank YOU for the easy access when we rented our unit for girl scout cookie sales.
Good pricing, location, security, friendly and knowledgeable onsite staff. Looking forward to storing my stuff here.
Sue is ''the'' best property manager i have ever came across.great personality and funny.she shows she cares for her customers in everything she does.big kuddo's P.S. for hiring such an awesome person....
I wanted to take this opportunity to say “THANK YOU!” to Liz at the Lacey Public Storage. I’ve worked with Liz off and on since April 2013 and couldn’t be happier with the customer service she’s provided. Liz has always been a joy to speak and work with, she’s always smiling and full of good cheer. I can’t say enough good things about Liz, she’s GREAT! Thank you again Liz!
Sue and Liz were very professional at signing me up. I signed up for the wrong size and type of unit on line and they had no problem with helping me chang this and still giving me the online discount. It was a very pleasant experience
Sue and Elizabeth are super sweet! !!!!
Had a great experience. Liz and Sue were very helpful in getting the unit I needed. Thank you!
Sue and Liz were very helpful with my box purchase.
I really Appreciate Sues professional and knowledgable suggestions. She was helpful and friendly yet professional. I have had a great experience using this facility it is clean and easy to access. Highly recommend it to anyone looking for a storage unit.
Clean dry units. Very friendly, helpful staff. Feel very comfortable using this location. Safe and secure.
It is a great facility and the employees are very polite and knowledgeable. I would recommend them. And thanks again to sue and alisha for ther expert service
I was very happy with the customer service provided by Sue. She walked myself and my husband through the process ad showed me the two size units that I was thinking about to see which one was right for me. Sue called a few days later to follow up with me and ensure I was satisfied. That was a plus because it shows that she cares about her customers and their satisfaction. I will definitely recommend this storage to others. Thank you Sue for your great customer service.
Liz provided me with friendly, warm, and heartfelt service that is hard to come by these days. Her professional demeanor was very surprising to me, and I truly enjoyed it. I would definitely would recommend this location to anyone looking for storage.
It was really clean and the people were very friendly. Answered all my questions and just seemed like good people. Highly recommend this Public Storage to all.
Due to my inability to judge how much space i needed, i ended up having to upgrade my unit. Liz had a great smile and was really pleasant. Took less than 5 Minutes and my storage crisis was aborted. Thanks also to Sue who was also very nice when i rented orginally. Best staff ever. Thanks.
Liz was very helpful and respectful I was impressed and blown away by her professional attitude. Anyone who needs storage should come here
Very friendly staff, Liz is exceptional
Sue is a first-rate manager who takes care of her customers. She signed me up professionally, took me throughout all steps, answered all my questions and I'm a happy customer. While visiting my storage unit today I stupidly left a large, standing fan outside and drove away. Sue tracked me down and stored the fan in her office until I could return. The facility itself has easy arterial access and is open all convenient hours.
Fast and convenient with excellent customer service
I've been a customer of public storage for about 3 years now . In general I'm not a fan of the company because my prices have been going up outrageously , but the facility that my storage is at is totally wonderful for 2 reasons , the first is the staff is really great and friendly , and second Sue is the best . She always manages to make everything better . Sue cares enough to listen , care , and understand . Her presence along with the rest of the staff is very warm and friendly she makes every experience a great one . Thank you Sue and the rest of the staff for all the hard work you guys do . Greatful and appreciative .
This was my first time looking in to storage. Sue was very, VERY GREAT in getting me the best size and helpful in saving some money. Liz was also very helpful. Great service. Highly recommend.
I have stored my home items in this facility 2 times and each time I have been pleased with my experience. This facility is convenient because it isn't too far from my home. The manager Sue is always happy to help and courteous and answers my questions in a professional manner. I would recommend this storage facility to my friends because of my previous experiences storing here.
i am a long time cust of public storage my service has been very good the store managent has been warm and friendlly! it feels like family!
Very helpful as well as quick response to late move in. Good customer service.
My living quarters are tight so I needed a place to store extra things that would be in the way, otherwise. It is nice to be able to store these things safely, and securely, as well as accessing some things I need every now and then. Sue is always very professional in handling everything from answering questions to taking payments each month.
Amazing staff. I just love this place its the best storage unit business on the planet! And we just love Sue.
Very friendly staff
Great place to do business, Thanks Sue
Sue is awesome
I have been a customer of public storage for over 6 months, and have had nothing but a good experience when dealing with the staff there, especially Sue. She is always pleasant and remembers me each time I come in whether to make a payment or anything else. It is very comforting to have someone go out of their way to make your day a little bit better, and easier.
It's very easy to sign up and get your stuff in! The security seems excellent, and the agent discloses all relevant into that you need up front, and gives you all of the paperwork you need for reminders and stuff!
Sue was very professional and very helpful in finding a locker for my husband and I. I'm glad we stopped by her office because the ease and access to getting a locker took a lot of stress out of our recent move. Thanks!
The service was very good. Sue was very helpful.
She was amazing and helpful...wow!!!!!!
Service was exceptional. Liz was very helpful and explained the process and paperwork in a professional manner. She was patient and answered all my questions.
I have had my storage locker with them for some a while now and since the beginning Sue and her staff have always treated me with respect and I can say that It is a pleasure to continue to have my locker there and always willing to go that extra mile for their customers and other companies need to come and take notes
They have been very friendly and I got a great deal on a unit! I would rent from them again
I've been with Public Storage for a long time and have found the customer service there to be awesome. If more businesses treated their customers the way Sue treats me and my family, the world would be a sunnier place!
I have been a customer at Public Storage for approx. two years. I have to say that our experience has been very good. My husband makes a point to go into the office each month to make the payment because they have made him feel comfortable. Our storage unit was clean and very large and I have no complaints with using this facility to keep my items secure. Thank you Sue for your kind customer service.
I have had a storage unit at this location for over 15 years and have never found the staff anything except helpful and accommodating. they keep the premises clean and they are concerned with the security. As my situation has changed, I have had differing needs as to size and location of unit. The manager always works to meet my needs. I'm a satisfied customer and will keep doing business with this location.