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Address

11910 NE 116th St
Kirkland, WA 98034
2.22 miles away

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-285-7787

425-285-7787

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-285-7787

425-285-7787

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
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    $ 36/mo
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    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 36/mo $72
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    5'x5'
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    $ 38/mo
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    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 38/mo $76
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    5'x5'
    Online only price
    $ 38/mo
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    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38/mo $76
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    Half Price Sale

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    5'x10'
    Online only price
    $ 96/mo
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    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 96/mo $113
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    1 unit left!
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    5'x10'
    Online only price
    $ 98/mo
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    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 98/mo $115
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    2 units left!
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    5'x10'
    Online only price
    $ 101/mo
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    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 101/mo $119
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    5'x9'
    Online only price
    $ 130/mo
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    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 130/mo $153
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    7.5'x10'
    Online only price
    $ 141/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 141/mo $166
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    7.5'x10'
    Online only price
    $ 156/mo
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    Medium 7.5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 156/mo $183
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    8'x10'
    Online only price
    $ 186/mo
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    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 186/mo $218
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    10'x10'
    Online only price
    $ 191/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 191/mo $224
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    10'x10'
    Online only price
    $ 191/mo
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    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 191/mo $224
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    2nd Month Free

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    10'x10'
    Online only price
    $ 201/mo
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    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 201/mo $236
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    1 unit left!
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    10'x15'
    Online only price
    $ 301/mo
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    Large 10'x15'
    • Climate Controlled
    • Downstairs/elevator
    $ 301/mo $354
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    10'x18.5'
    Online only price
    $ 308/mo
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    Large 10'x18.5'
    • Climate Controlled
    • Downstairs/elevator
    $ 308/mo $362
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    10'x15'
    Online only price
    $ 346/mo
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    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 346/mo $407
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    10'x25'
    Online only price
    $ 365/mo
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    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 365/mo $430
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Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Kirkland Storage Units Near Juanita, Totem Lake

This Public Storage in North Kirkland features a wide range of self storage rentals, large and small, all at great prices.
A convenient location with easy access from the freeway, this facility sits on the northwest corner at the intersection of 120th Avenue and 116th Street, one block west of I-405.
Head out to Juanita Beach Park or Juanita Bay without scrambling to find towels, toys and backpacks when using a 5x5 storage unit to keep outdoor essentials all packed up together throughout the year.
Families near Alexander Graham Bell Elementary School can use a 10x10 storage unit to pack up old baby furniture like cribs, high chairs and playpens along with crates of baby clothes and baby toys when the little ones outgrow them.
South Juanita homeowners can use a 10x25 storage unit to empty out the whole house during a major renovation or major home repair project.
A large portion of the cheap storage rentals at this property are indoor storage units and climate controlled storage units. There is also the option of drive-up, outdoor storage units, as well as ground-level, enclosed vehicle storage spaces.
A unique King County community, Kirkland offers first-rate public parks, waterfront access to Lake Washington and highly rated schools, not to mention amazing restaurants, arts, entertainment and shopping options.
Public Storage takes great pride in serving the Kirkland community and the greater Seattle area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 270)

February 23, 2024
Google Public Storage Gabriel Waluconis
Well maintained with friendly manager. It also felt secure which is always a must. Given its location in Kirkland, and that it is right next to the freeway for ease of access, the rates were decent as well.
January 27, 2024
Google Public Storage Corey
Great experience with Bob. Very helpful and friendly. Jeff always finds away to say hi 5 star for this place
January 25, 2024
Google Public Storage DONNIE DUONG
First time user and I have to say I'm amazed with the customer service, Jeff is amazing, storage area is super duper clean and secure.Highly recommend
December 28, 2023
Google Public Storage Ryan LeClair
BAIT AND SWITCH. After just 4 months they raised my rates by $40/mo. I should note the people at the physical location were friendly and kind, but corporate is a bunch of crooks.
December 11, 2023
Google Public Storage JmyII
Very clean unit, bob was very knowledgeable and helpful.
November 21, 2023
Google Public Storage Mitch Fanning
Super helpful, very responsive. Highly reccomend
November 16, 2023
Google Public Storage Mark Kuciemba
The storage facility is clean and staff attentive. Yesterday when visiting my unit I purposely looked at how clean the facility is. Amazing. Thank you for keeping my belongings safe and warm.
November 11, 2023
Google Public Storage Leo Tamutus
Clean and safe.
November 2, 2023
Google Public Storage Chris Wolf
I’ve rented a unit here for several years and it’s been great. Awesome location, attentive staff. Big shoutout to the manager Jeff, he’s been super helpful a few times. Overall I would recommend.
October 31, 2023
Google Public Storage marijke bon curtis
This location is so well maintained and Jeff is always such a pleasure to speak with; he has a wonderful can-do attitude and provides an exceptional level of customer service.
September 30, 2023
Google Public Storage Allisen Detwiler
Always clean and organized property. Jeff has great customer service as well!
September 29, 2023
Google Public Storage Rachel Hamsika
Had a wonderful experience here! Jeff is always so helpful patient and friendly. He took our experience with public storage to another notch!
September 11, 2023
Google Public Storage Susan Feldman, Realtor
Kirkland Public Storage is my go-to storage facility! I love that it is sparkling clean, the convenient location close to I-405 and the friendly, caring staff. The manager Jeff is a superstar when it comes to customer service and that really means a lot to me. I was there recently to retrieve some staging items and Jeff noticed that the light in my unit was burned out. He installed a new light bulb for me in just a few minutes and now I can actually see everything that’s in there! I rest easy knowing all my treasures are safe and if I ever have a question, Jeff saves the day! Susan Says…storage, for those who have it all!
September 4, 2023
Google Public Storage Hunter Freeman
5-star customer service, highly recommend! I showed up after closing yet the manager Scott still got me set up and took excellent care of me. Thanks again!
August 31, 2023
Google Public Storage David Girvan
Jeff at public storage on 116th in Kirkland is fantastic! We were doing a difficult move, and he accommodated all of our storage needs and a very easy and much-needed way during our time of stress. He worked with us immediately through any challenges we had and was always very friendly and accommodating. Jeff deserves 10 stars, but we can only give him five in this format. In a time where customer service can sometimes seem non-existent. It was very refreshing to work with some that was on top of it and making sure that we were number one.
August 31, 2023
Google Public Storage Tanguy Martin
Putting rate increases aside for the moment, the facility is very run and the manager does an excellent job of ensuring everything is clean and in order. He has been very responsive to my questions and my changing storage needs.
July 23, 2023
Google Public Storage Morgan Boone
Scott was speedy, friendly and informative!! I was so thrilled with how quickly he got me into the unit after another storage company dropped the ball. 5 star service.
July 16, 2023
Google Public Storage Geun-yeong Jang
Thank Mr. Harim so much for letting me in and grabbing my phone upstairs. I waited around one hour and half but it was Sunday and he deserved 5 star. Nice customer service!
July 14, 2023
Google Public Storage Al Tanner
I've had nothing but great experiences here so far. The online check in was so easy and convenient, and my unit is perfect for what I need. I wouldn't have even thought to leave a review, but recently I forgot to lock up my unit, and Jeff called me right away to let me know so I could come lock it up. Thanks Jeff! Five stars.
June 21, 2023
Google Public Storage Jason Townsend
First of all, my experience with the staff was wonderful and I had no issues with my payments or account at any point. Unfortunately the reason I'm giving this location a one star is because my unit was broken into and emptied between my visits this year. The way that I found out was that my lock on my unit had been destroyed or drilled out and replaced with a new lock. I cannot recommend this location for storing items after going through this process.
May 31, 2023
Google Public Storage Dorothy Earp
This is the best place to store your belongings! The property manager is amazing, kind and helpful. The property is well maintained and it is secure. I had a storage unit here for 10 years and just emptied it.
April 9, 2023
Google Public Storage Mark Kimmerly
Always a pleasure working with Jeff!
March 25, 2023
Google Public Storage Art Dreeben
Jeff went over and beyond to accommodate our needs. He is very customer centric while maintaining company policy and procedures.
March 24, 2023
Google Public Storage Truong/Fleming Bill Pay
Jeff was able to get us into a Unit through our online booking in less than 10 minutes. Super friendly knowledgeable and was happy to take time to show us the unit to make sure it was the right one for us.
March 1, 2023
Google Public Storage David Richman
Jeff is amazing! Well i formed, very helpful and ready to answer all your questions...great experience so far with this company!
February 17, 2023
Google Public Storage K D
I have used public storage for many years. Jeff the manager in the Kirkland facility is fantastic. He's kind, courteous, explains everything well, and keeps the facility very clean. For me, its worth the money knowing my stuff is being stored in a well run and safe facility.
February 4, 2023
Google Public Storage Rachel Victorin
My son has had a storage unit at this location for years. The staff is great and we especially appreciate Jeff. He is kind and courteous, and always goes above and beyond with his customer service. Thanks for everything, Pete and Jason Steen
January 15, 2023
Google Public Storage Chris Z
Bob is super helpful and explained everything to me so I was ready to go and I was never rushed through the process. 10 stars
December 23, 2022
Google Public Storage Alex Cellarius
Move in - Great move in experience with Diamond and Chris. They honored our online deal, and took care of our questions and concerns. After 3 years, 1 star due to unreasonable increases for an existing rental when new units are being rented for less. Nov 2019 $188 Mar 2020 $247 (+30% after 5 months) Mar 2021 $324 (+40% in a year, and 70% over initial rate) Mar 2022 $363 (+12% in a year, 93% over initial rate) Sep 2022- I'm done, fed up with the increases. Rent went up 30% per year, effectively.
October 8, 2022
Google Public Storage Elisa Lococo
Had several years of wonderful service here. When it came time to move out of state, they were very friendly with the moving process.
October 5, 2022
Google Public Storage Laura Artman
Incredibly clean, super secure and Jeff and Bob are a great help. I could not be happier!
September 12, 2022
Google Public Storage Wendy Housekeeper
August 29, 2022
Google Public Storage Sandip Nath
Our rental has doubled over 2 years. I have not seen any change to justify why.
August 1, 2022
Google Public Storage Mr Basra
Great service
May 21, 2022
Google Public Storage Cherie McAlpine-Foster
May 9, 2022
Google Public Storage LL A
SUPER clean property. Bob was incredibly efficient in checking me in. Perfect 10.
May 2, 2022
Google Public Storage Sunil Sanghani
Jeff, the manager, is very helpful and friendly. The location is very accessible and reasonably priced. The app is awesome, you can sign up for rentals using the app and manage everything from there.
March 26, 2022
Google Public Storage D L H
We typically would have rented storage closer to home, but on the strength of my sister’s recommendation we chose Kirkland, and Jeff happen to be on duty the day we visited. Jeff is Great - responsive, provides excellent customer service, friendly and accommodating.
March 17, 2022
Google Public Storage Bobbie Smith
Jeff at the Public Storage on 116th in Kirkland Has been so nice and so helpful every time I have been there! He really knows his job and goes out of his way to accommodate everyone and he’s always smiling and so friendly. It’s a pleasure renting a unit from him!! He’s a great employee!! Bobbie Smith
February 6, 2022
Google Public Storage Steph Rox
Bob was wonderful! Thank you for showing us the different units so we could make our decision on size. He was very pleasant and patient!
January 13, 2022
Google Public Storage Ariana Tenari
December 29, 2021
Google Public Storage Nona Lynne
THANKS SO MUCH to Jeff, the Manager of this location. His customer service is outstanding!! He is always helpful and goes the extra mile in making sure all of my requests regarding our rental units have been met. This site is always kept very clean both inside and out! If you are looking for a terrific rental experience, this is a great place to go to!! Again, thanks so much Jeff!
October 20, 2021
Google Public Storage Sankarshan Umesh Bhat
I was initially told that I can just move in with the access code but When I entered the storage unit it didn't work. What is surprising me is even during working hours there was no one to assist. I had called several times and asked for help as I have the emergency but no luck. Wait for a day to to visit Bel-Red office to complete the verification. Thanks to Bel-Red office lady! When I visited the office next day to shift the luggage I didn't get any positive response from the office guy. I would at least expect the office folks to guide the customer and help them with the process I got several calls until I make the payment. so office folks just make sure the customer book the storage unit and then don't bother about them. Public storage claims that it is self moving-in but it is not at all true. very very disappointing.
September 11, 2021
Google Public Storage Damon
Jeff is always friendly and helpful! Great location and fair price. Did I mention Jeff is awesome?!!!!
August 29, 2021
Google Public Storage Kris Bunther
Jeff at this location went above and beyond the usual efforts to make sure my move in was as stress free as possible. I would recommend this facility to anyone. Thank you Jeff
August 28, 2021
Google Public Storage Brent Wood
Great crew. Very helpful
August 17, 2021
Google Public Storage Patricia McPherson
Jeff, the ma.nager was incredibly helpful. He provided me with great options and took me to view units so I could make an informed choice. Great asset to this company!
August 12, 2021
Google Public Storage Nate Best
Easily one of the best storage facilities that I've used! Very clean location, easy move in/move out process, and everything is secure. Shout out to Jeff for helping me with the whole process!
July 29, 2021
Google Public Storage rebeca DaSilva
I had no issues here. Getting a space was easy and canceling was easy as well. Jeff was the nicest at this location.
July 13, 2021
Google Public Storage Kerry Abbott
I came to utilize this location after my previous Public Storage location in Kirkland flooded from heavy rain and thus closed for renovation. While I had no personal property damage (plastic storage bins are the way to go), Public Storage carefully loaded up my property, found this new location and moved me in themselves! Jeff, this location manager secured me a similar storage space in a very convenient location in the building. The facility itself is very clean (always) and well-maintained with very convenient secure electronic access. Yet, Jeff is really the star. He obviously takes personal interest in the property, and I have seen him often out of the office cleaning and attending to the property. He is always very pleasant and professional, asking if he might assist in some way. While I was given the same size unit at the same price, unfortunately after a few months there was a general price increase in July '21. While I wish the price had stayed the same, this location provides good value and security for cost with easy access.
June 26, 2021
Google Public Storage Jason Adams
Jeff was great, very thorough.
June 4, 2021
Google Public Storage Bryna Ulis
I came at 6:00pm closing time! I was very stressed and worried I wouldn’t be able to get a storage unit for my items. JEFF WAS AMAZING!!! I have to leave town by Sunday which gave me basically one day to pack and get out of town. Jeff not only helped me through the entire rental process, he showed me the app and I’m able to open the door with one little scan using my phone. It’s so handy!!! He let me know about all the other things I may need (boxes, insurance, making sure no mold damage can happen, etc) Jeff is literally a savior for me today and I cannot thank you enough for having an employee so dedicated and kind. Thank you Jeff!!!
May 31, 2021
Google Public Storage DJ Kruser
1) Jeff, the Manager, delivers GREAT CUSTOMER SERVICE! 2) Jeff truly 'cares for the property' the best he can, given the hand that Public Storage gives him. 3) I have been a customer at this property since BEFORE it was Public Storage, and in the (unfortunately) decades I have paid for storage, Jeff is in the 'Top 3% of all Property Managers who have worked at this site, and there have been many. 4) Jeff is friendly, and pays attention to details. 5) My gripes and concerns as a long-time customer are consolidated with what I feel are poor policies and management decisions from the corporate level of things. I stay at this property because Jeff is there to take care of me, but he knows I am frustrated with 'higher-level' decisions that he is not allowed to participate in making.
May 13, 2021
Google Public Storage Jim Baskin
Clean, easy access, reasonable price
May 3, 2021
Google Public Storage Maggie Miller
April 30, 2021
Google Public Storage M
Jeff, the manager, is a great guy to work with. He makes thing super easy to do, he's friendly and really made my last interaction a smooth great one. I'm not sure how at Public Storage reads these but I hope they have the ability to give the guy a raise. As a storage locker, what Public Storage offers is great too...
April 30, 2021
Google Public Storage Chris Holloman
Very helpful and friendly, courteous, and respectful
April 1, 2021
Google Public Storage Gail Schaefer
Jeff , the manager, was GREAT. Very personable and easily answered all my questions. An excellent representative for Public Storage. I've been using this storage site for 10+ years and couldn't be more pleased with them. I would definitely recommend them.
March 14, 2021
Google Public Storage Karen Favazza
Thank you Leslie you are awesome!!
March 6, 2021
Google Public Storage Julia Parsons
February 6, 2021
Google Public Storage Carlos Castro
January 25, 2021
Google Public Storage Valerie Torre
Conveniently located to freeway. Nice staff. My only glitch was problems with the gate code getting de-activated from time to time. But other than that, the storage unit served its purpose.
January 21, 2021
Google Public Storage Alison Jennings
In 2016 I had a heinous experience at a Public Storage in Plano, TX. Someone broke in and stole everything I owned. So, when I found out my family's stuff was at a Public Storage in WA, I was apprehensive to say the least. BUT...when I met Jeff, I told him that story. He assured me the cameras were up to date and running (no cameras at the one in TX, apparently), he walks around and checks the locks daily, etc. I felt relieved knowing that there was a manager around who cares so much not only about the customers, but also the facility.
January 20, 2021
Google Public Storage Robin L. Black
I recently had the need for an additional storage unit during a move. I ran out of space quickly and needed a second unit. Jeff was so accommodating and helpful. He stayed late to allow me to return a lock I didn’t need as well. Great customer service! He is outstanding! As someone who has been in real estate sales for over 30 years, I appreciate great service when I have to move myself. Great place to rent space when you need it. Thanks again, Jeff!
December 14, 2020
Google Public Storage z z
I've been a customer for many years with never a problem. The facilities are very clean and easily accessible. Jeff at the front office was very helpful, professional, and polite. This is a very good place of business.
December 11, 2020
Google Public Storage Sheila Singleton
Very friendly and helpful. Jeff has been very help with all my storage needs.
October 29, 2020
Google Public Storage Kerry McKenzie
Jeff is amazing and very responsive. Fantastic experience with him and front office. This location on 116th Street in Kirkland is so clean, very secure and easy to get to right off of 405. It's the best location the area. I've rented here for almost a year and it has exceeded my expectations. My unit is climate controlled in the basement and have never had any issues with anything at all. I highly recommend!
October 2, 2020
Google Public Storage Theodore Weatherford
Jeff was very efficient and professional. my experience was excellent and i look forward to telling my network of friend and family to consider this fine facility.
September 20, 2020
Google Public Storage Paul Gilbert
Location is very convenient next to I 405. Jeff is very friendly, always says hello, keeps the place clean and does his rounds. He has carts that you can use to carry things from and to your car, That is very helpful.
September 20, 2020
Google Public Storage Christina Alldredge
Great storage unit! Clean, easy to sign up and easy to close out the unit. Jeff was very kind and helpful!
September 10, 2020
Google Public Storage Maria “Mia” Kossan
This is by far the best kept public storage I've ever been to! The manager Jeff keeps it immaculately clean and is very helpful and friendly. Highly recommended.
August 28, 2020
Google Public Storage barryb97
Clean and convenient. Staff was helpful when needed.
August 27, 2020
Google Public Storage Richard Baker
Jeff Rocks! He is the BEST OF THE BEST. Having (5) Units, Jeff has kept everything straight and well organized for me. Jeff is an A+ in Customer Service. When having trouble with my Storage Unit Lock and Key, Jeff assisted me with enthusiasm and worked for solutions. He cares about his Customers always going the extra step and mile! He has A+ Communication Skills and explains process and procedures with clarity and understanding. He has my total confidence that my processions are safe and well protected. Jeff is a person of high integrity. As CEO of a Company, Jeff attitude exhibits the traits I want working in my Company.
August 4, 2020
Google Public Storage Wandalee Paufler
Jeff was friendly and helpful, property was need and clean. Easy to register. and excess was secured but easy. I would highly recommend this storage sight to friends and families!
July 28, 2020
Google Public Storage Jenn Jonassen
I was with Public Storage for a year, and it was the best experience. Jeff was super helpful and made my move out very simple. I also would like to applaud this location for adhering to their new policies due to COVID. Thank you again Jeff!
March 7, 2020
Google Public Storage Bob Morrris Jr
Great facility. Jeff, the on-site manager, was extremely helpful, showed me all of my options and set me up with a great unit. Highly recommend. Jeff is a great ambassador for Public Storage.
March 4, 2020
Google Public Storage Michal Anderson
Friendly, helpful, clean, accessible
February 24, 2020
Google Public Storage Gloria Cheng
Very secured, right temperature, enough parking spaces. Staffs are helpful.
February 21, 2020
Google Public Storage Doreen Dreeben
Jeff was exceedingly helpful and the storage space is great and fairly priced.
February 19, 2020
Google Public Storage Windi Herlanda
February 17, 2020
Google Public Storage Jon Ormond
First time at this location, Jeff made the process far easier than I expected. I got exactly what I wanted, and I was moving in in under 15 minutes. There was an issue with the locking mechanism, Jeff noticed it and had it fixed before I got the second load in the unit. Really liked my experience here!
January 12, 2020
Google Public Storage Paulo Maia
January 1, 2020
Google Public Storage Karen Mills
We needed a place to store household items during a remodel and Public Storage was our choice. It was clean, easy to access, and secure. I would choose to use this facility in the future.
December 9, 2019
Google Public Storage Jim Lamson
I stoped in to pay my bill and Deborah was so helpful and kind.
November 24, 2019
Google Public Storage Brandon Roth
Great price and customer service! Chris R was super helpful and friendly as I got my unit and everything squared away. I'd definitely recommend this location to a friend. It's not too busy here, either. Update: Just closed out my unit. Anji was awesome! Thank!
November 9, 2019
Google Public Storage Laurie Morris
Having to move and put 80% of our stuff in storage was very stressful not to mention potentially expensive. After checking around the Kirkland area we ended up at this Public Storage. Of course the fact that the 1st month was "$1.00" was a determining factor. Management has been very nice and accommodating. Not sure how long we'll be storing our stuff...just glad that it's close by. I look forward to downsizing. Anyone for "Swedish Death Cleaning" or Kon Mari " Tidying Up? I'm game!🤗
November 9, 2019
Google Public Storage Ashley Newcomb
The facility is very clean, easy to navigate and park. Anji was a great help getting us setup with our unit. It was so very painless. There are carts on site for use and elevators with another layer of security. Our experience has been great!
October 28, 2019
Google Public Storage Tamerlan Neville Smythe
Anji, the new manager came a d introduced herself to us at our unit. We also spoke to her in the office, she was pleasant, cheerful, and funny.
October 23, 2019
Google Public Storage Mark Simonson
Came in trying to find a box for an odd sized item. Anji, the new Manager there, found me the right box, and showed me how to pack it. I'll come here if I ever need storage.
September 27, 2019
Google Public Storage abbie inslee
I came in to ask questions and get information and Adrian was very helpful! He answered all my questions and made sure I had everything I needed. Very polite and made me happy with my choice of coming to public storage!
September 16, 2019
Google Public Storage Mike Quint
Manager was professional and courteous. Property looked well kept and secure.
September 1, 2019
Google Public Storage RJ Fresu
This place is extremely affordable. We dealt with Chris he was amazingly helpful and made our very stressful situation so much easier. Thank you Chris !
August 19, 2019
Google Public Storage Cameron Kosina
Chris was super-helpful in showing me to my unit, and Lindsay was also really helpful with security info while filling out the paperwork. Happy all around!
August 13, 2019
Google Public Storage Sharon Rudd
July 28, 2019
Google Public Storage Marius U
Great customer care at this location. Fast and easy sign up.
July 27, 2019
Google Public Storage Aaron Blakeney
Just got my unit here today, Chris was a great help and very polite. Easy access, clean, secure units at a great price!
July 19, 2019
Google Public Storage Santiago Rodriguez
Dora got me checked in. She was very clear about the process, and very friendly. A+ UPDATE: I moved out, swept and removed my lock (after hours), and planned to call the next day. I got checked out just as they said I would, didn't even need to talk to anyone. Exactly as advertised here. Service is A++ Obligatory backstory about why this impressed me: I got burned moving out of different location (PDX) and got charged for an extra month even though I cleaned out and told the front desk I was leaving. Called and asked what was up, they said they would fix it and never did.
June 22, 2019
Google Public Storage Valeska Pawlak
Chris is awesome!!!!!
June 7, 2019
Google Public Storage Luis
Safe and convenient storage.
May 25, 2019
Google Public Storage bart tumewu
Update 5/25/2019. I rent another space, this time with Adrian. He was quick and patient and able to explained the whole info so I won't missed a thing. Thanks Adrian It was fast dealing with Megan. The info regarding renting a space was complete disclosure. The place was clean.
May 20, 2019
Google Public Storage Emily Scott
Chris was extremely helpful with the questions I had. Thanks Chris!!
April 30, 2019
Google Public Storage LeeAnne Linse
Chris was wonderful to our family when assisting us with our storage unit. We deeply appreciate his attentiveness and graciousness and recommend him highly.
April 26, 2019
Google Public Storage Thomas Johnson
Wonderful facility and very helpful employees. Adrian was specifically a gem.
March 24, 2019
Google Public Storage Jason Jennings
Chris and Michelle are awesome!
March 11, 2019
Google Public Storage Judy Sinclaire
These guys make is really easy! Everything is automated, secure, and flawless. Chris is very friendly, helpful, and knowledgeable, He explains everything and makes the process go as smoothly as one could every hope for. Thank you Chris!!
March 7, 2019
Google Public Storage Christopher Jones (Siddsixx)
Not too crazy about the prices, people were cool
January 26, 2019
Google Public Storage Cheyenne Anderson
January 23, 2019
Google Public Storage Alex Carrasco
Adrian was a huge help when I was moving! Very helpful and respectful staff.
December 30, 2018
Google Public Storage Elliott
December 24, 2018
Google Public Storage Deborah Massie
Everything was as it should have been when we moved in. The pass code was input into the data base so there were no glitches. There were carts to use. The personnel were helpful and friendly. The building is convenient and secure. I feel that my goods are safe from theft and from fire.
December 5, 2018
Google Public Storage Andrea Holmqvist
I have rented a storage unit and this Public Storage location for over 2 years now and I am very satisfied with the service I receive from the staff and the cleanliness of the facility. The manager Chris R. is always pleasant and extremely helpful.
November 16, 2018
Google Public Storage Kimberly Martin
Super clean, and fast sign up. Chris was great!.
October 30, 2018
Google Public Storage JamieJoyce Bennett
October 2, 2018
Google Public Storage Sue Wehmeyer
Both Samson and Adrian were totally polite and more than helpful. Both of them answered all my questions plus more. They understood all my needs and wants. Great big thanks to both of them.
September 28, 2018
Google Public Storage Kevin Suttons
Thanks for all the help, made it easy to find what I needed. So sad to have seen Megan go, she was great.
September 28, 2018
Google Public Storage Jessica Bedi
Easy to work with. I didn't feel pressured at all to upgrade or purchase more than I needed. Communication was splendid and because of the honest conversation, it took most of the stress out of moving.
September 26, 2018
Google Public Storage Ali
Excellent facility 😊
August 11, 2018
Google Public Storage Zg
July 19, 2018
Google Public Storage Andrew VanderWeyden
The staff was super friendly and very helpful. Samantha was very concise and made the experience easy and quick.
July 19, 2018
Google Public Storage Christina gaige
Best customer service!
July 1, 2018
Google Public Storage Jonathan ostheimer
Nice employees
June 26, 2018
Google Public Storage Mark Allen
Had to move in a last minute situation. Adrian was super helpful and accommodating. Made the experience hastle free. Even stayed late to get me in the unit.
June 26, 2018
Google Public Storage Ramse Rogers
I'm giving 5 stars to this facility for the best customer care. Although all of the staff were very professional and helpful, I have to give special Kudos to Megan. She not only knows the business, she went above the standard customer service to make sure I was confident that my belongings were protected for the duration of almost a year. The facilities are clean, much cleaner than most storage places I have used in the past. I would definitely use them again and recommend them to others.
June 25, 2018
Google Public Storage Nicole DAmico
I always see Megan out and about cleaning the property and helping customers with a smile.
June 10, 2018
Google Public Storage Bune Kamundu
Megan was the GREATEST.. The experience was quick and efficient and I really appreciated it.. Her service was just the BEST and can't say enough about it. Thanks again Meg
May 30, 2018
Google Public Storage Sherman Buno
Very secure and easily accessible.
May 17, 2018
Google Public Storage Cooper Bright
Dawn was very nice and helpful getting me checked into my unit. The space was clean and move-in ready.
May 11, 2018
Google Public Storage Kealan Smith
Easy to work with and conveniently located next to 405 for quick in and outs.
May 4, 2018
Google Public Storage Amalia Monreal
I’ve looked forward to writing a review ab Megan over on 116th because she has been beyond amazing! Megan went above and beyond and illustrated professionalism and compassion. Best problem solver! Who on not one occasion but three now, continued to take me through the process till the end! Thanks again Megan!
May 3, 2018
Google Public Storage Simon Forgette
I am an attorney and have stored files at this Public Storage for more than 25 years. Their service is excellent and the premises are clean and well maintained. In particular, I have been very impressed by Megan, an employee of this Public Storage. She has gone above and beyond to be helpful to me and my office. I highly recommend this business.
April 24, 2018
Google Public Storage Audrey Mann
Quick & easy. Dawn was very friendly and very helpful!
April 23, 2018
Google Public Storage Emily Lorrainey
Megan was amazingly helpful she was the best and the prettiest :)
April 22, 2018
Google Public Storage Monica Sanghani
Megan was simply wonderful. The process of renting was so easy and stress free due to the wonderful service we received. Megan even ensured that the delivery of our things went smoothly and our items were placed in our storage unit. Excellent, friendly, staff and clean storage units.
March 30, 2018
Google Public Storage Barbara Tall
Storage facility is easy to access, very clean and secure. The manager Megan is helpful, friendly and wonderful to work with.
March 29, 2018
Google Public Storage Steven Long
Went in for some packing supplies and the manager, Megan, was very knowledgeable on what I needed. Thanks so much.
March 23, 2018
Google Public Storage Rick Reynolds
I always deal with Megan when I go in. Nice gal, always smiling!
March 20, 2018
Google Public Storage Chris Mamales
Alicia was so nice and helpful! I'm glad we're moving our storage here!
March 12, 2018
Google Public Storage Abigail Musemburi
Megan was efficient and very helpful meeting my storage needs today. Courteous, knowledgeable about the facility.
February 25, 2018
Google Public Storage AB
Ali is very knowledgeable outgoing provides great customer Service. Has a great vibe when talking to her.
February 23, 2018
Google Public Storage Erin Kimmel
Megan and Alicia are the best!!! Both tagged teamed it and helped my boyfriend and I get a unit. They were both so nice and extremely helpful! I’ll definitely come by to say hi whenever they’re both working and I’m there too!
February 20, 2018
Google Public Storage Leah Lucas
Public Storage on NE 116th in Kirkland is such a great place do business with. The staff is always so helpful in accommodating all my storage needs plus providing me with all I need to make my move from storage to new home easy and fast. Special thanks to Alicia for handling my storage unit and bill quick and easy!!
February 18, 2018
Google Public Storage Phil Leithner
Megan was very helpful, professional, friendly, and overall a joy to work with in setting up my storage unit.
February 14, 2018
Google Public Storage Debbie Lindsey
Alicia is the best Public Storage manager that I have ever dealt with. I am in real estate and have storage needs for staging. She was thorough, knowledgeable and such a delight! A+, 5 Stars and took care of business. Thank you!
February 14, 2018
Google Public Storage Wil G. Coloma
I met Ali, the manager, who is very attentive and very friendly. Call her if you have storage needs.
February 14, 2018
Google Public Storage Amber Stilwell
Everything has been very smooth and no issues. Storage unit is close to the door and very easy to move in and out. Really like that it’s climate controlled. Also the woman in the office, Alicia is very helpful and kind .
February 7, 2018
Google Public Storage pooyan Goldberg
Alicia was grate with so much positive energy helped me find the right unit I need.
February 7, 2018
Google Public Storage Dawn K (Lost in Orange)
Alicia helped me select the right moving supplies for my shipping needs. I highly recommend Public Storage for your moving and storage solution.
February 6, 2018
Google Public Storage Jason Eldridge
Love this place! Staff is wonderful and always pleasant to deal with. Thank you Alicia!
February 6, 2018
Google Public Storage Seba Ford
February 6, 2018
Google Public Storage Ryck Hoopes
Alisha was great at 08386
January 2, 2018
Google Public Storage Stephen Heffington
Alicia was very helpful and made the experience in setting me up for the storage space I needed a pleasant enjoyable and positive experience.
December 18, 2017
Google Public Storage Suz R
Megan is a rockstar. She is efficient, helpful, courteous, and delightful. Great experience.
December 7, 2017
Google Public Storage Laura Bird
Very helpful! Alicia was kind and attentive. Thank you for the great service.
November 27, 2017
Google Public Storage Nathan Lockwood
Alicia was great! The only issue with this property is that there is not nearly enough carts for that size of a property and on top of that, when there are some available people snatch up more than one. There should be a one cart per move rule or something.
November 4, 2017
Google Public Storage KC
Had a hassle-free experience when I booked a storage unit. Made the moving experience much better. And, closing out my account was also easy. No issues with the storage unit contract either. Plus, the temperature and humidity are well-maintained inside the location. Shout out to Megan, the location manager-- very helpful throughout my rental duration. Would definitely recommend this storage facility if you're moving to the Kirkland/ Totem Lake area.
October 18, 2017
Google Public Storage Fredrick Koll
October 5, 2017
Google Public Storage Carol Pouss
The two best managers Ive ever dealt with! Don't ever let them go. Thank you Megan and Josh
October 5, 2017
Google Public Storage William Diefenbach
Very convenient location and the best rates in the area.  Josh helped me get set up and made the contracting process very straightforward and quick - kudos for the customer service here.  This is not a "luxurious" storage facility and it is older but the price/value can't be beat.
September 23, 2017
Google Public Storage Takeshi Okada
Absolutely excellent service! Megan, the property manager, is super knowledgeable and will assess your storage needs should you have any questions. This is a prime place. Clean and well run. It wouldn't be the same if it were managed by others. Thanks Megan!
September 6, 2017
Google Public Storage Tinia Hansen
Josh was amazing to work with. He was considerate, helpful, informative, friendly, and respectful. I have rented at other sites before so Josh was a pleasant surprise.
August 4, 2017
Google Public Storage Lorrie Welch
August 2, 2017
Google Public Storage Howard Smith
Megan and Alex were extremely professional and patient while determining the right size unit for my needs. It was a pleasure working with them.
July 24, 2017
Google Public Storage Adam Faber
Megan and Alex were awesome in helping me get set up for my storage unit. Very happy I got a unit at this location.
July 10, 2017
Google Public Storage So Yo
What a beautiful property! Just moved here for college and Megan made this such an easy experience. Thanks girl!!
July 10, 2017
Google Public Storage Merit Luna
This storage location is well maintained, secure, and the manager is awesome. Megan helped me out when I arrived all stressed out. My movers where a nightmare and I just wanted to throw everything in a storage locker and be done with it. Megan made the whole process quick and easy. She gave me examples on how to store my things so that I could fit everything into a locker that I could afford and helped me find some packing supplies to repack some fragile items. Highly recommend this storage place. Thanks Megan for all the help.
June 30, 2017
Google Public Storage Bryce Benson
Meghan was awesome helped me get right in at an amazing price, wouldn't recommend anyone else!
June 25, 2017
Google Public Storage clint luis
June 15, 2017
Google Public Storage Pepper Fox
Friendly, helpful staff. Made my stressful move much smoother! I highly recommend this place. I feel my belongings are safe here too.
June 5, 2017
Google Public Storage Kevin Pate
This company is a ripoff. My unit rent has gone up more than 45% within the span of two years.
June 5, 2017
Google Public Storage jason Steen
It is very convenient for me 24hrs a day And Megan is one of the nicest sweetest employees that has promptly got things taken care in any issues or request that I have had thank you Megan!
May 31, 2017
Google Public Storage Eduardo Rangel
Customer service is great, convenient location, Brandon will help you in all your move in questions! Super recommended
May 24, 2017
Google Public Storage pepper fox
Friendly staff, helpful
May 23, 2017
Google Public Storage Kelsey Aho
Brandon was very informative and made sure I was getting what I was looking for at a good price!
May 1, 2017
Google Public Storage robert aglow
Megan and Brandon couldn't have been more helpful. Megan went out of her way to help us out. Plus the facility is clean and safe. Couldn't be happier
April 28, 2017
Google Public Storage Troy Motzkus
Place is Awesome! Megan was very helpful. Worked with me on my storage needs and was able to get me in on a minutes notice.
April 21, 2017
Google Public Storage Glen Decker
I'm very happy with the support, care and customer sensitive service I have received at this facility. Despite the intrusion of the city's road construction project, onto the property in recent years, I have been a customer here for well over ten years. A major factor in my extended stay is the office staff who continue to be professional, willing to listen and sensitive to the needs of the renters.
April 19, 2017
Google Public Storage Jeremy Bartlett
These people auctioned off my storage unit while never leaving any message that they were going to do it. I was never given an opportunity to get my payments up to date as a result, and I lost virtually everything I own. Somebody paid $700 for my life.
March 8, 2017
Google Public Storage Kristen Giroux
I posted previously, and wanted to follow up. I received a call from Jason, the local DM , in response to my review. He left a message requesting a call and stating that he had some possible solutions for me. This was not the case. Jason's attitude was rude, snotty, and disrespectful. He repeatedly stated every which way that the problem could have possibly been my fault. "So let me understand, YOU got a new debit card and did not update the information? So how is that our fault?" Or, "So let me make sure I'm clear here, YOU signed the receipt and did not read the details?", and so on.... Bottom line, YES, it was my fault. I made a mistake. However, when I signed the receipt, I was running to get my sons sled before the snow melted, and the girl knew it. SHE did not point out the late charge, as would have been professional. AND, if Jason would have closed his smart mouth long enough to listen to me, instead of worrying about being right, he might have heard me say that. I was furious by the time I ended the call! Good customer service is hard to come by these days, but this was an ultimate blatant example of how not to treat a customer. If it wasn't such a hassle to change facilities I would do it in a heart beat. If you never have an issue, you'll be OK here. This place is your Average Joe. Beware, the first month free is to make up for all the fee's and insurance you have to pay up front, because ultimately it costs more than a months rent up front. You cant prop the doors open due to break ins there, so you have to put your security number in when you are going in and out. This is a hassle. They lock the dumpster, so there is no place to throw anything away, not even a gum wrapper. But as long as you don't have an issue you should be OK. If so, well, I suggest going up the ladder and bypassing Jason and finding someone with at least a little skill in the customer service arena. I almost forgot! They increase my monthly payment by $16 after just five months! That was fabulous as well! If I were you, I would look around. PREVIOUS POST from December, 2016: An average storage unit. However, my payment was declined on auto pay because I had a new debit card number. My phone number had changed, however they did have an email address, along with contact info for two other signers. I was not contacted and when I went to get something from my unit, I was locked out. I made the payment, PLUS a $38 late charge which I did not appreciate as I was not informed and was set up on auto pay. Besides that, its clean and secure.
February 22, 2017
Google Public Storage Tonaz Pérez
Brandon was really helpful and kind. I will update this after a couple of months renting here with more details.
February 18, 2017
Google Public Storage Eric Newstrand
Megan is awesome! Great customer service!! Highly recommend this location!!
February 18, 2017
Google Public Storage Mel Pot
Megan is super awesome and very friendly!!! We are super stoked this is the location we chose! Thank you Megan!
January 24, 2017
Google Public Storage Pei-Chi Chu
Brandon at the Public Storage is very quick to respond to the reservation and gives clear instructions.
January 11, 2017
Google Public Storage Daniel Qiu
January 6, 2017
Google Public Storage Ian Lambert
Friendly service. Satisfied our storage needs. Secure.
December 28, 2016
Google Public Storage Juliet
I had an emergency move situation, and Blake was great! Walked me through all of the paperwork and details very courteously and professionally.
December 1, 2016
Google Public Storage Timofey Polevoy
People are really here.
November 22, 2016
Google Public Storage Mark Fanning
Brandon was great. Knowledgeable and helpful.
November 15, 2016
Google Public Storage Ava Lincoln
Megan and Brandon were so helpful with making sure I had all the necessary items to help with my move.
October 14, 2016
Google Public Storage Gabe Mathis
Great service!!
October 14, 2016
Google Public Storage Nicole Leeman
Megan is awesome!!! Easiest part of my move was working with Megan! Thank you so much for all your help!
October 8, 2016
Google Public Storage computer guy
Meagen was very informative and helpful. The facility is climate controlled.
October 1, 2016
Google Public Storage Karen Lawler
Friendly. Courteous. Easy. Megan and Brandon are so helpful!
September 10, 2016
Google Public Storage Kevin Miyake
September 4, 2016
Google Public Storage David Malekar
Friendly and helpful staff and quality service.
September 2, 2016
Google Public Storage Abigail
Megan is awesome! Very professional, friendly, and efficient. Unit and building are clean, and great price.
August 31, 2016
Google Public Storage Jesse Cooper
I came in to get some boxes and Brandon was very helpful and friendly.
August 30, 2016
Google Public Storage Tina Janti
I came in last minute and Brandon was super prompt, helpful and efficient. Brandon answered all of my questions and was super helpful and nice! The storage units are clean and the heated hallways and units during the winter is a bonus! I would recommend Public Storage in Kirkland to anyone
August 29, 2016
Google Public Storage Kejing Peng
Brandon is very helpful and assist me setup everything
August 29, 2016
Google Public Storage Ryan Gruber
Came in to buy some packing supplies. Brandon was super helpful and got me everything I needed.
August 29, 2016
Google Public Storage Lara Kaplan
I came in to buy some packing supplies and Brandon was super helpful and polite! Thanks for your help!
August 7, 2016
Google Public Storage Matt Tippin
Go see Megan....awesome to work worth.
July 31, 2016
Google Public Storage Sheldon Henne
Megan and Angie were great at helping me select the right unit at the right price! Made it a very enjoyable, quick and painless experience.
July 9, 2016
Google Public Storage david webber
Megan is awesome!
July 9, 2016
Google Public Storage Katie Hutt
Megan is fabulous! Quick and easy getting us all the discounts on what we need
July 2, 2016
Google Public Storage Chase Cowin
Go see Megan, she hooked it up.
June 28, 2016
Google Public Storage Tanner Vaughn
Brandon was extremely helpful and professional. Helped us find the perfect unit. Thanks!
June 24, 2016
Google Public Storage Matthew Beers
Megan was more than helpful as we were moving our stuff in. She went out of her way to make us feel welcome and find the best unit for us.
June 23, 2016
Google Public Storage Luca Fusi
Megan was super friendly and helpful. In, out, questions answered, space reserved. Cheers!
June 18, 2016
Google Public Storage Nicole Jackson
Megan was SO incredibly helpful. My move has been kind of a stressful experience but she has been there for me every step of the way!! I highly highly highly recommend this location, especially Megan!
June 2, 2016
Google Public Storage Robert Lucas
Megan is awesome!!!!!! Super easy!!!!!
May 18, 2016
Google Public Storage Al Taylor
Customer service was outstanding. I would recommend using this location to anybody.
May 10, 2016
Google Public Storage Zach Hale
Brandon helped me out and was very calm and courteous. The unit looked clean and the facility was easy to find and locate. Who thought moving could be so easy!?
April 24, 2016
Google Public Storage chad charf
good, clean, fast . no problems here..
April 22, 2016
Google Public Storage Iris
Wonderful experience! Allie was very helpful and friendly
March 3, 2016
Google Public Storage Michele C
Allie did an exceptional job! From start to finish, I was assisted well! My first time renting a unit is off to a great start! Thank you!
February 25, 2016
Google Public Storage Kevin Matthews
Perfect location, super secure, my friends and I absolutely love being able to have it so close to the apartment. The staff inside was nice and very informative. We didn't need any but they had like 1000 boxes in their lobby!
February 24, 2016
Google Public Storage Sam Shu
Allie and Tim were super helpful at answering my questions. This location was very clean and convenient.
January 31, 2016
Google Public Storage John Little
Allie was very helpful every step of the way.
January 23, 2016
Google Public Storage Jan Kyle
We were served by the most friendly and helpful person ever! The facility is clean, conditioned and easily accessed by renter yet appears well monitored and safe.
January 19, 2016
Google Public Storage Monica Williams
Wonderful experience. Allie was very friendly and helpful in assisting me with my needs and answering all of my questions. The storage facility is clean and heated. Definitely recommend.
January 16, 2016
Google Public Storage Ala Mohamed
Dora is the best person to assist you. She did everything in her power to help me find the best deals; she even called other stores to check for better deals. I'm totally satisfied with her service and I would recommend her.
December 18, 2015
Google Public Storage Whitney Weston
I have had consistently great service at this location. Allie has been helpful and knowledgeable since I met her. The property is clean and well maintained. I feel like my belongings are safe here and would definitely rent again.
December 2, 2015
Google Public Storage Grant Riddell (Grant Theron)
I recently moved out of this storage space and they were very friendly and stress free about the process. In particularly, Dora went out of her way to be of assistance. It made a huge difference.
November 20, 2015
Google Public Storage Cheryl Caragan
I wanted to update my review. I been using this location for a little while now and have had a great experience. The staff, Allie and Dora, are helpful and courteous every time I come in. They answer questions and are quick to return calls or solve any issues. The store continues to be clean and well maintained as we move into winter. I have noticed the staff cleaning out leaves and other debris on many occasions. I am glad to have found a storage facility where the employees seem to care about my stuff and are kind and attentive to detail. I would definitely recommend this location to anyone looking for heated storage in kirkland.
November 11, 2015
Google Public Storage Robin Cassidy
I rented a unit with Tim's help in late Sept. - we thought we'd have furniture and boxes to transfer from my Dad's home after his passing. Tim helped to obtain a large 10x20 unit. We moved a dozen boxes or so as we started sorting things. As we went through the process and decided to donate many things rather than going to storage, and as family claimed items ... when we moved items in, we found it was much larger than we needed. I talked with Allie and she was so helpful as we discussed options. I plan to go back next week and work with her to find the right size unit when I have family/friends to help me make the move! It's a great storage property, with a clean facility and monitors to keep track of activity on the property; its also quite convenient to me and I can work through storage boxes on site. Thanks also to manager Jason who helped Allie and I with a concern I had. Great people to work with!! Will be happy to recommend to others!
November 7, 2015
Google Public Storage Jennifer Norton
Tim was wonderful! He was knowledgeable and helped and helped us get our unit. Unfortunately that wasn't our only experience. On return, Saturday November 7, our key broke off in the lock. This key was given to us (paid for by us) by Public Storage, and only used once, may I also add it was installed by them. We had movers there that we were paying, which everyone knows is quite a cost. The employees of Public Storage told us they couldn't do anything to help, in fact did not even give us a name of a locksmith. This was a disaster. Also of note, when we rented the unit we were told they could drill the lock if we ever lost the key. Today, the employees told us that can only be done Monday through Friday. So for other renters, I hope you only have problems weekdays. Beware!
October 11, 2015
Google Public Storage James Madden
Current rental is from June 2015. Went online to sign up, but wanted to see and discuss the "climate controlled" aspect of the facility. Went in and toured and went ahead to rent the unit. I should have gone home and went online to finish the process. The online discount wasn't applicable face to face. Couldn't complete signup unless being there in person. This is a long term rental, so the lost will be monthly. Biggest issue is the summer heat. The facility is listed as climate controlled, but it is not. The gentleman that showed the facility when opening the account said that they where servicing the cooling. What it ended up being was a noisy exhaust fan that was the cooling for the 2nd floor. After moving in and looking around the facility I realized that the fan was all of the cooling. The 2nd floor got to over 85°F, which it the upper limit for defining a "climate controlled facility", during the summer months. Be it as it may I don't think that a "climate controlled facility" really exists. It is only freeze protection that is really afforded. We will see how the winter months go. I have a temperature logger that can monitor the unit long term.
October 4, 2015
Google Public Storage Nicole Gulotta
Ali was very helpful and thorough it n in helping us decide our needs.
September 15, 2015
Google Public Storage Chista Kouretchian
Allie was great with getting me set up. I had no clue, but she was enthusiastic and helpful.
September 7, 2015
Google Public Storage Shannon Rae; she,her
Thank you Tim!
September 4, 2015
Google Public Storage Kevin Johnson
Maile was great today
August 16, 2015
Google Public Storage Rosanne
Tim was very helpful in assisting me. First time with Public Service. Excellent customer service.
July 28, 2015
Google Public Storage Rick Claghorn
Allie was awesome. I knew I was late with my payment and had the cash ready. She offered to wave my fee and I was able to keep the extra $20.00. It isn't very often that you get that kind of service anymore and I appreciated her taking the time to offer. Thanks Allie for the great customer service.
July 20, 2015
Google Public Storage Shelly Wang
i really like this storage and tim did a nice job really recommend it
July 19, 2015
Google Public Storage David Herber
Tim helped us with a quick and efficient setup. Great facility.
July 14, 2015
Google Public Storage Sandra Vandermeer
We recently vacated our unit and had an issue with having to pay additional rent. Spoke with Jason W the manager and he was awesome and worked with us to come up with a solution. The gal behind the counter was super nice and put up with my not so happy boyfriend, I would definitely recommend them and would rent again in the future!
July 12, 2015
Google Public Storage Rory Young
June 29, 2015
Google Public Storage Patty Paulson
Great, but lengthy
June 26, 2015
Google Public Storage Jonah Garcia
Allie was amazing! Thanks for your help!
June 24, 2015
Google Public Storage Ryan Gray
Real friendly
June 23, 2015
Google Public Storage Raina Bergstrom
Great service from Alli!
June 20, 2015
Google Public Storage Meera Hessami
Allie and tim are amazingly amazing
June 19, 2015
Google Public Storage Solomon
Excellent and profesional care i would definitely recommend it to anyone who's looking. Thank you Allie
May 13, 2015
Google Public Storage Larne Gabriel
Dora from Public Storage was knowledgeable polite and helpful during my check in process. The facility was secure, clean, dry and well lighted.
May 4, 2015
Google Public Storage Jolyn Davis
I have rented for the last several years at the Kirkland facility. It is easy access to the freeway and the building is clean and safe. Thank you Allison for taking such good care of my things.
May 4, 2015
Google Public Storage Hares Azami
Great
May 3, 2015
Google Public Storage Ken Kildall
Lori is the best. I cannot tell you how many times if I ask a question she gives me the real scoop. She has done everything she can to make my storage of items in their facility a good experience. When it comes to customer service, experience, efficiency she is tops. Nothing beats good customer service and she delivers. I cannot imagine doing business with Public Storage without the high caliber service that Lori delivers. This is one employee you never want to loose and that deserves top pay for the customer relations she has developed for the Public Storage Company. I just want you to know you have a shining star when it comes to your staff at Public Storage. Kenneth Kildall Allison is another great star in this public storage industry and delivers the kind of service needed in industry to be successful. So once again, your concern is Allison's concern because she treats any issue you have on a personal level. She will help you until they get it right. So if you have things to store that you care about, these people are the ones you want storing and handling you personal items because it is as if they were storing there own items in the facility. They will treat you right and take care of what you need to store. Just a fact, the best service in town and people you will look forward to talking to from you first storage need to your last. Kenneth Kildall
May 2, 2015
Google Public Storage Bradley Polly
Allison was very concerned and friendly when i explained my situation to her on needing a unit. she had me ready to go within a few minutes!
April 30, 2015
Google Public Storage Ty Glander
Dena was friendly and helped me do a change of address and change my insurance options.
April 22, 2015
Google Public Storage Chris Burgess
Quick and easy, Allison is the best
March 23, 2015
Google Public Storage jae tou
The manager name Allison is very nice and helpful. She explain to me everything in the package. She showed the place out and how to stock my boxes in the storage.
March 15, 2015
Google Public Storage Sarah Moorman (Swole Sarah)
4/5 stars because I was dicked around about the price of a unit for a few days. Price was $138, but then the next day would jump up to $152, and then back down to $138 inconveniently. Anyway, Allison was able to help me out and grab a unit within my price range and was nice enough to let me move my stuff that day and change my door code to something I could remember. She was super helpful and made everything a lot easier. Thank you Allison!
March 12, 2015
Google Public Storage Ivy Renfroe
Very friendly, knowledgeable staff, nice clean storage space. Our lights went out in our unit and they came right over happy to fix it. Recommend!
February 24, 2015
Google Public Storage Rebecca Larson
My Mother and I have rented here for the past 2 years. The staff here is always friendly and helpful. The new manager Jeff even introduced himself and asked if we had any issues. My mom jokingly said a light that was flickering in the hallway was annoying, and without skipping a beat he said he would take care of it and was back 2 minutes later and replaced it. Great Service!
January 30, 2015
Google Public Storage Mel Ody
Came here to purchase boxes for moving. Lori was excellent, if I didn't have to be so far away, I'd get myself a unit. Wonderful service, thank you Lori!
January 24, 2015
Google Public Storage austin montgomery
Lori was great. Place is easy to get to and very clean. Units are climate controlled but very similar price.
January 7, 2015
Google Public Storage matt kennedy
Great customer service and friendly staff. Easy access to and from units. Paul and Lori are great assets to the company
November 13, 2014
Google Public Storage A Armin
June 10, 2014
Google Public Storage Dougal Neralich
This was a wonderful experience. Moving, especially under a time restraint, can be such a source of stress. I pre-registered online and when I got there Karen was an absolute saint. She was incredibly kind and helpful, walked me around the facility, let me check out everything before committing, and made sure that I was being helped, even though her phone was ringing the entire time. I would absolutely recommend this site.
May 31, 2014
Google Public Storage Lisa Lovejoy Hayden
I had a great experience with this facility. Getting the unit was painless and quick thanks to Karen. She got us set up in a huge, climate controlled unit with a special solid brass lock and all at a very competitive rate. All the units are fairly easy to access, even the second floor.
May 24, 2014
Google Public Storage Nick Droze
Stores vehicle for a month great customer service no problems great facility great price
May 8, 2014
Google Public Storage Chad Ridilla
Customer excellent customer service. Very neat property. Management is great. I would recommend this property to anyone that wants storage. Highly recommended
May 8, 2014
Google Public Storage Victor Mccollum
Great people very nice snd helpful
April 28, 2014
Google Public Storage James Hoffman
Really nice storage. Good looking secure facility.
March 21, 2014
Google Public Storage Sara Parse
Top of the line storage.
March 21, 2014
Google Public Storage Kristina T
My mom was treated so nice while she rented. I really appreciate it and wanted to let you know.
March 18, 2014
Google Public Storage Nancy Masters
I was helped by a nice young man. Very polite!
March 16, 2014
Google Public Storage Ryan Green
Hands down the best place for storage on the Eastside!
March 12, 2014
Google Public Storage Timothy Hunter
Perfect!
March 7, 2014
Google Public Storage Jon Jon
Gotta give them 5 stars! They have their act together when it comes to storage. The employees are always willing to help and when you say jump, they really jump and help. The place is always pristine clean and they take good care of it. Nothing to complain about. Well done.