Blake at this location provided excellent service today when the phone system was giving me the run around. Will definitely rent here again, the site staff are always great!!!
I’m new with this storage place so far it works well. But I do want to give 5 stars for the staff. James went out of his way to help me find the perfect storage unit. He actually went out of his way to help me. Thanks James :) customer service isn’t totally lost!
Blake is the best! He was so helpful 🙂
Had an issue trying to open my lock, tried looking for someone to help, then I came across Blake. Kindest and most patient man, helped me figure out that d033 was in fact not my storage. 😆 thanks Blake!
After having a horrible experience at another location, I was very weary of renting again from Public storage. But my experience here, has been sooooo much better! I personally met Blake after my boyfriend scoped it out first. He was super accommodating, chill, and put my anxiety to rest.
The units are clean, and location is super convenient as well. Im very thankful for a place to store my most valued things.
I will be renting from here from now on, and will be sending my clients here as well when they need one too!
Blake and James have been super helpful. Their customer service is top notch. I am with this public storage only because of them.
It's a very convenient location and the app to get in and out of the gate is great!
I love this place, many clients contact me to remove their items from storage
I can't stand public storage in general I have a unit on the 2nd floor at the 124th st Kirkland location. Elevator has been down for.a.while. Blake has gone above and beyond to help me with issues at the location
He gave me great ideas on how to move heavy items up and down th3 stairs. He helped me resolve issues with corporate also. He is a straight forward guy that gets things done.
Blake is super helpful, funny and goes the extra mile for his customers. Thank you!
James and Chris were very helpful and very informative about our move. And showed concern for the well being of our valued items. Thanks again. Highly recommended
I just signed up for a storage unit. James was very helpful answering all my questions. He was very friendly and professional! Thanks for all your help!
Through and Best customer experience!!! Very professional
James and Blake best public storage in the nation! Went above and beyond to help me coming all the way from Florida so they are the best ever! Highly recommend!!!
Very nice folks at the office. Blake helped make closing out a 10 year long unit easy and worked with the out of state renter flawlessly. Grounds are clean always. Still have a unit here and don't plan on going anywhere. Thank you for all the help.
James was incredibly helpful. I called today because my lock was broken and he said usually it takes a few days to get it fixed. When I showed up this afternoon it was already finished and he did it free of charge, even gave me a new lock. Thanks James!!!
Good service. Secure and clean.
Great service. Recommend this Public Storage. James and his assistant (Darrel) are fantastic. Thank you!
James is incredible to work with. Always has the right customer service attitude and puts the customer first. Thank you!!!
James did a very good job supporting me during the transfer of my unit. Thanks!!
I like their app where you can open the front gate with your phone. The rental for a 10x10 was reasonable at $122 a month with the first month $1. We had an inside storage and you needed a pin code to open the outside door to the building. The minor things I didn't like was the building didn't have a door stop, so you need put one of your boxes there to keep the door open. The other was the light for your storage is a weak spiral fluorescent. If you want to change the bulb it is high enough that you would need a ladder.
Great customer service and patience! James was incredible!
For some reason, I had to transfer the public storage account to a different person. The storage manager James did a good job facilitating the transfer.