Public Storage Self-Storage Units at 12425 NE 124th Street, Kirkland, WA

Very nice folks at the office. Blake helped make closing out a 10 year long unit easy and worked with the out of state renter flawlessly. Grounds are clean always. Still have a unit here and don't plan on going anywhere. Thank you for all the help.

Cameron was awesome

James was incredibly helpful. I called today because my lock was broken and he said usually it takes a few days to get it fixed. When I showed up this afternoon it was already finished and he did it free of charge, even gave me a new lock. Thanks James!!!

Good service. Secure and clean.

Great service. Recommend this Public Storage. James and his assistant (Darrel) are fantastic. Thank you!

James is incredible to work with. Always has the right customer service attitude and puts the customer first. Thank you!!!

James did a very good job supporting me during the transfer of my unit. Thanks!!

I like their app where you can open the front gate with your phone. The rental for a 10x10 was reasonable at $122 a month with the first month $1. We had an inside storage and you needed a pin code to open the outside door to the building. The minor things I didn't like was the building didn't have a door stop, so you need put one of your boxes there to keep the door open. The other was the light for your storage is a weak spiral fluorescent. If you want to change the bulb it is high enough that you would need a ladder.

Great customer service and patience! James was incredible!

E-set up is great, but disappointed that there’s no longer an on-site person at this location. I understand that there’s a customer service kiosk inside the main building, but it doesn’t help when there’s an actual issue. I recently had to access my unit towards closing time due to furniture coming in at later than expected and did my best to leave at 9pm (actually left at 9:01) and I received a courtesy email reminding me to leave during operating hours. When I did talk to someone about this, they stated that we’re giving three warnings about leaving after hours and after the third warning our service would be terminated. I understand there’s protocol and they need to protect their property, however if there was someone there on-site, I could’ve explained the situation. I am happy with my unit and how clean everything is, I just would prefer to be able to talk to someone in case issues arise in person.

For some reason, I had to transfer the public storage account to a different person. The storage manager James did a good job facilitating the transfer.

Property management is useless

Had a unit there for 10 years without a problem. James helped me to close it out. He was very helpful. Thank you!

I was helping a friend get a storage unit for the first time, and we were having issues with the on-line "no need to see anybody" service. Lorita was totally understanding, very welcoming and helpful in explaining the access procedures. She actually likes to meet her renters, and we enjoyed the "visit"!

I had an excellent walk-in service today. Lorita was super helpful and delightful to talk to. They have a great selection of moving boxes and items to support moving. I’m glad I stopped by today! Thank you so much Lorita!

My adult children and I shared a 10 x 15 for seven years. We decided to go through all the boxes to see what we could donate so others could enjoy the toys, appliances and electronics. We cleared out a large area and decided to inquire about a smaller unit. James, the Property Manager, was very helpful in finding us a 10 x 10 and did all the transfer paperwork quickly and efficiently. He mentioned that he was new to the business but his knowledge and great customer service skills were that of a seasoned employee. We are happy and satisfied customers.

Lorita helped me by listening to my needs and finding a solution! This public storage has great customer service and fair prices. Thanks Lorita!

I give Lorita 5 stars! She is really kind , patience and helps me a lot! Thank you so much!

Great place. Well run. Accesible. Loreta is an absolute gem providing the best service. Thanks.

Lorita – thanks so much for your help with rate considerations and resizing options.

lorita did a fantasticjobfor us . thank you for your help with Servproof Kirkland

Regina is the best property manager I’ve run into. Store your stuff here for easy access!

Great location. Nice manager. A little on the expensive side. But knowing our units are safe is worth the few extra dollars each month.

Thank you for Sean. He is very helpful.

Nice customer care . Sean is amazing and very helpful I really recommend to do business with him

Regina does a wonderful job at this property! She is 5 stars because she listens to the customer and gets things done. Good luck with the broken gate! I am sure Regina will get that issue resolved quickly!!!

Long story short, The lights in my unit and exterior of the building still don’t work after months of sending emails , since October 2020 and communicating about the problem. Basically tripping over my stuff in my unit brocade thee is no light. Still isn’t resolved.. the property has debris(from tree’s) all over the grounds in front of units on the property. The exterior siding has wood rot... needs painting really bad.

I have 3 storage units at PS and have been with PS for over 20 years and over the years they have provided me with secured and clean storage space as well as very helpful customer service. In the past 20 years, I have been in contact with many Facility Managers and District Managers. Today, I was assisted by the Best of the Best District Manager's, Tracy B. WOW! She is awesome! Tracy is result oriented and quickly resolved my concern. She is a key PS employee and for me staying with PS.

Great storage facility. Up to date security. And Sean (the on-site manager) is very helpful and thorough...He can be seen regularly walking the grounds and redirecting people to keep things safe and easy for everyone. I highly recommend this facility whether its for long-term, or just temporary!

Lauren to the lead to facilitate and act as a medium between us and the people who moved our property to their location. Their behaviors were noticed by both sides. Lauren pleasant smile and way to create a calm environment and to handle the hard work for me made the transfer to new unit tolerable for us. Thank you.

Lauren and Patti have been so wonderful to work with. They truly care about their customers! I highly recommend this location.

We were searching for boxes in which to wrap some Christmas gifts. We stopped in the office and were helped by Lauren. She was very friendly and took the time to check measurements finding the right sizes that would work for our gifts. It is a stressful time for us so I really appreciated her willingness to spend time to be sure we would be happy with the boxes.

My credit card was compromised and it had to be cancelled and reissued. Lauren at Public Storage did a terrific job of following up and helping to straighten everything out. Lauren was very professional and helpful. Thank you Lauren!

Betty Is AMAZING!!!!!!!!

The facility manager was very sweet, and extremely helpful! I was very impressed with the level of customer service provided!

The sign up process was easy and Lauren was super friendly and helpful!

Stopped in with Friend to check on his storage and the young lady that was there is a gem! So very glad that Public Storage hires people like Betty. Cleaning the place but, not too busy to help us out with our lock. Great job. Betty!

Called Betty up to expand my storage needs either by transferring to a larger unit or add an additional unit. Betty worked with me to find what best fits and 10 minutes later I was moving stuff through the door! Customer service was fantastic. Could not help but smile under my mask when I went in.

Jordan was great, very helpful. Highly recommend.

Betty is a dream! So helpful, knowledgeable, friendly, inviting, and just made my whole moving experience pleasant rather than me wanting to pull my hair out. She’s amazing!

mY NAME IS jOE gANZ AND i CAN'T FIND MY ACCESS CODE TO GET TO MY UNIT> wHAT DO i DO??

Jordan was very helpful and welcoming, the process was quick and easy. Overall my experience was great, I’m glad Jordan was able to help me, definitely will recommend people to come in.

Great customer service

Jordan was very helpful kind and quick to get us a storage at short notice highly recommend coming here

I just rented a space today. If was a great experience. The lady that helped me was so funny and full of information it put my mind at ease. Would Definitely send my friends there

Betty has gone far and beyond her call of the duty the customer is always first with her and she's helped me multiple times

A++ Service. I would store things here again. Ken is one rad bloke who is not only the best storage clerk in the area, he's also just a damn good person. (The word "Damn" is allowed in Google reviews, right?)

Ken was great! He helped me set up my new account. Great customer service and conversation. Quick and easy experience. Thank you!!

Betty gave us a great tour of the facility. Our unit was clean and everything seemed pretty secure.

PUBLIC STORAGE IS GOOD TO KEEP YOUR STUFF, CLOSE AND BOXES AND FURNITURE STUFF!!! IT DOES THE JOB PERFECTLY!!! AND REASONABLE RATES TOO!!!!!!

Ken was great in working with me. The place is far, clean and great location off 405! Thanks Ken. You rock!!!

It's a secure place to store your stuff. No frills. Note that the lights in our unit work only at night. There are certainly better storage facilities, it's just that this one had a price deal that we couldn't pass up. Maybe when the discount runs out, we'll consider moving to a more modern facility.

I want to thank Betty and Ken for their decency and thoughtfulness and to note my appreciation for their help in the management of our storage unit following the recent death of my wife. It sincerely means a lot.

Thank you for all your help, Betty!

While shopping around for a storage to rent, Betty helped us find a Public Storage near our house and at a lower price than the property we originally visited! Happy holidays!

Betty is absolutely amazing! She is friendly, patient and extremely detail oriented. We loved our experience with her when we were looking for a storage space to fit our needs.

Betty is the best! 11/10

Lindsey was super helpful in getting our reservation and unit secured. She was very professional and I appreciated her insight into the pros and cons of the units from which we were choosing. She was managing both of the Totem Lake properties that day and handled it well, especially when there was a line of customers in the office. She is a great asset to the company!

Lindsay and Jeremy helped me make my move in process easy and fast! Great service!

I started of with 70 dollars, it went up to 100, and now it’s at 126 dollars. Prices keep going up.

We had a broken light socket, the only one in our storage unit mind you, and for three years, they refused to fix it after 4 times submitting repair orders quoting, "There needs to be five such work orders for us to have a third party come and fix it and you're only number one.

Jeremey was awesome! Was very helpful and easy to talk to, will definitely recommend this location to others because of his great attitude.

Chris was very helpful helping me find a unit even when this location was full. Very helpful thank you!!!

Jeremy helped me get the right unit for my needs and he has been very helpful each and every time I have needed anything. He is very friendly and I can tell he wants to make sure that his customers get everything they need and have a great experience!

Lindsay on staff is a rockstar!

Jeremy was the highlight of my moving experience. After a long day of moving boxes in the summer heat, stepping into that air conditioned office was wonderful. Jeremy was up off his seat and shook our hands as he introduced himself. He was very friendly and welcoming throughout the entire check in process. I highly recommend this storage because of him!

Jeremy is awesome and super helpful! Location is clean and quiet and pricing is very reasonable!

Great property. Excellent customer service. Matt does a fantastic job!

I worked with Jeremy and he was fantastic; giving me the tour, providing me tips and insuring everything would work smoothly when I was there on my own. Great customer service.

I have had three storage units (garage,10 by 10 and 5 by 10. They have air conditioning in 5 by 10. They have flat hand truck to use for free. I love it. Jeremy was so friendly and helpful with check in and out process. Any other questions with storage unit. His personality was wonderful.

Jeremy helped me decide on which items I need to start out with when moving. Customer service A++

Jeremy was extremely knowledgeable and helpful. He takes seriously the job of running this property. We found him to be personable, reliable, and pleasant to deal with.

Wish it was open later than 9pm

Overall great experience. Jason and his team does a great job

I just signed up for a storage unit. Sam was very helpful answering all my dumb questions. She was very friendly and professional! Thanks for all your help!

If you want a storage facility that actually care about you, Kirkland Public Storage is the place for you. I was overwhelmed at the level of care Jeremy took to make sure that this very hard thing (moving my personal stuff into a storage unit) was met with his kind face, his calmness, and his concern for my needs. Customer service extraordinaire! There were some computer snags upon my arrival with my stuff. Jeremey handled them calmly and efficiently, and arranged the best possible financial and space agreement for me. I am deeply grateful for quality of his professionalism in the difficult art of meeting the needs of customers who are primarily under transitional distress, both emotional and financial. From other Kirkland public Storage customers, I hear that Dawn is just as exceptional as Jeremy. Thank you!

Outstanding customer service here! Employee stayed past closing to help us get a necessary storage unit that night which was well beyond his required duties. What a friendly atmosphere here. If ever in need again, Public Storage has earned my business for life. Thank you very much!

Just came in to get some boxes and received quality service from the property manager. I know I’ll be coming back to this location from now on.

Rented here.. Had amazing experience. Jeremy assisted me here and guy was off charts. Really enjoyed it!!

I stopped by this weekend to see what kind of specials you were offering and learned there's a fresh face in the office. Jeremy is the newest manager there. He went over which size I would need to keep my belongings in! He even took me on a tour of the place. How awesome is that?! Thank you so much for showing me around!

Samantha helped me rent a unit. Cool chick, answered all my questions, pulled up nearby locations for me and helped me find the best fit. Definitely recommend this place to anyone. Thanks Samantha!

Dawn was excellent. She helped us select the correct storage space for us. She was extremely friendly and responded all our questions. The space itself is great and super accessible. I had to add a bit to my review. Our experience with Dawn and Jeremy was fantastic and the storage was awesome. Great communication and customer service.

Great location, great prices on storage and excellent customer service support staff. Lynsay was very knowledgeable and helped me with packing tips and supplies.

Dawn made us feel welcome from the minute we walked through the door. She was professional and thorough while getting us set up in a unit. The price is reasonable and it is exactly what we were looking for.

I very much appreciate the support of Dawn, the site manage. She explained how Public Storage can receive packages and have them delivered to the storage unit. They can keep a duplicate key on file and provide access to the carrier for deliveries. The onsite dumpster is also convenient.

Dawn and Betty are a great team! They made moving my stuff in a breeze. They took the time to make sure I was well taken care of. Thanks again ladies!

I worked with Dawn today to lease a storage space. She was extremely helpful and was more than willing to explore other public storage locations that were better suited to my needs. She stated that her goal was to do what she could to help me find the best possible solution for me. I would absolutely work with her again and will happily recommend her to others. Thanks Dawn for all of your help today!

I had no idea that Public Storage sold packing supplies. I stopped by this week looking for some boxes and hit a gold mine! Dawn, the office manager is so knowledgeable and offered up some great packing tips! Thanks again for your help. I will probably be stopping by again for more tape, lol

Right next to work like it

I have been renting here for the past 2 years, and I decided I needed a larger unit. Betty was very personable and helpful and went out of her way to find me the best deal and most convenient location to help me transfer to the new unit, she made sure every detail was attended too and were able to move into the new unit within a couple hours, Highly recommended!

Great experience! Betty at the front desk was awesome and to learn she’s only been there a short while was impressive! Really appreciate the great help from her and Jason!

Wonderful customer service. Dawn was kind enough to call us to warn about an office closer for a holiday. This was so helpful and kind of her. Overall amazing service.

Dawn the manager is very helpful and has a great attitude!!! I feel like my belongings are safe there!

I live in the apartment building beside this location. Each morning I see Dawn outside making sure the property is neat and tidy. Each morning she greets me with a smile and asks me how I am doing. I don't even rent here and she's just friendly towards me. If she is this nice to me? She must be an amazing manager for those who rent. If I ever need storage, I know where I will be going!

This is a bang for buck experience. The couple (Dawn runs office, Steven cares for the grounds and general maintence) these are people people who love be of service. I've never had a problem in the facility which was not quickly, efficiently and professionally solved with a genuine smile which says plainly and simply "So glad I was able to help" :-) I have been a customer here for over 20 months, and I would not use another.

It where I put all my stuff

Dawn was right on time for my appointment and got me signed up and registered with no delay. I rented a parking spot which is near a tree and commented that was only thing i didn't like about it. She offered to trim the branches before I parked my car which i thought was awesome even though i told her it wasn't necessary. Overall the property was clean and the bathroom was nice and clean also.. Great location and i would recommend it.

Fast, simple, and affordable. Dawn was a pleasure. Overall very satisfied.

Dawn was very courteous and helped me getting my storage unit ready, answering any questions I had. Service was fast and friendly.

Dawn was the highlight of my trip to public storage! She was knowledgeable, friendly, and incredibly passionate about her job. It made me feel like I can really trust public storage with my storage needs, because they hire such incredible people to take care of their properties. I would recommend anyone talk to Dawn when they have storage needs!

Mr Ken is a fantastic manager so helpful I recommend this place and him as a manager

This location is extremely convenient location for me. They were able to help me in a bad way to get a storage unit and a place to store my extra company van at the same location. Then helped me again when a smaller parking spot came available got me transferred to that other parking spot at the same public storage location. Today Alex not only let me know a package had come into my unit, made UPS do their job and deliver it to the unit. He then helped me by issuing the key that we have here for deliveries to me because my key was in my other truck. I do like procedures and that they are followed. It makes me know that I made the right decision to make this choice. The UPS driver made it difficult on him but Alex persevered and got it delivered to the unit. THANKS ALEX

Mel was knowledgeable and helpful with our setup!

Very easy setting up storage unit rental. Kel was efficient and friendly.

Insurance is REQUIRED, which was not told to me until I agreed to pay. They sell insurance for $11, $13, and $15. They sell locks for $20 which you can find at Home Depot for $13. The doors are wooden.

Kel and Dawn were most helpful in expediting my move in. They answered all of my questions and accommodated my needs. Very good service and reasonable price for convenient location. I highly recommend!

Kelly was just awesome. She set me up with my reserved unit without any hassles. She was extremely pleasant to work with and I'm looking forward to her being there for future dealings.

excellent location, price and service. Kel is the best! so knowledgeable , friendly and helpful!!!

Highly recommend this location if you are looking for storage space. My experience obtaining information and the unit was done in a professional, fun, and very timely way.

Very nice service!

Kelly was awesome. Very Polite,helpful and just incredible!! Served very fast, very thorough and professional. Bless Your Heart Kelly!! Thank You so much!!

ALICIA IS GREAT!!! Very helpful and friendly.

Kel and Adrian were wonderful! It was moving day, and like any moving day; all my well thought out plans got thrown out the window. Small hiccups and Big delays came up so I ended up being 2 hours later than my original appointment. BY FAR this was the easiest part of the day! I walked in and they had everything ready for me, took two minutes to walk through what I needed to make sure that what I signed up for would work. Showed me the unit, signed the paperwork and I was out the door. Thank you so much for making it not just painless, but a pleasant experience.

Blake is fab! I'm a happy gal!

Alicia was soon helpful in accommodating me with all my needs. She went above and beyond with customer service. Every company needs an Alicia. Thank you soooo very much.

Getting my unit was super easy. It took maybe ten minutes, including looking at my 10x10. Alicia was helpful and very nice. I would recommend them, if you’re in the market.

Alicia was great, very helpful. 08161

How much a month for a 7×10?

Ken and Adrian were extremely helpful, professional and good problem-solvers. They helped me understand the services and provided excellent customer service. Love kirkland!!!

After meeting with Chris at Public Storage at 124th in Kirkland, I was able to explain my needs and how I was pressed both for time and finances. He listened and came up with a wonderful solution. Directing me to another local Public Storage that had a unit perfect for my stuff and at a price that was on sale. Kelly helped me view the unit and go over all the paperwork, she was awesome to work with and very thorough.

Great customer service at this location. The manager, Kelly, was able to clear up a mix-up and made sure that I was able to get the one month for $1 promotion even after I joined. Highly recommend. The location is secure and clean.

Kell and Josh are great and helpfull

Some 24 hour units. Good gate. Seems secure.

If you're looking for indoor storage for a few months and this place is convenient to you, you might as well use it since Public Storage has bought up about everything in the area and there's not much choice. I was a customer for about 6 years, and for the time I rented indoor units short term (4+ years ago), there was no real hassle. So star #2 But I made a big mistake by storing our travel trailer there. The place is NOT secure. I had items stolen off it repeatedly (my fault for forgetting to lock propane tanks and battery compartment on separate occasions, but see below), and garbage was constantly left on and around it. Rent was always being raised, though I got a 6 month reprieve once when I agreed to remove the negative review from here. Nobody seemed to have any interest in the fact that thieves and vandals were prowling around the property. In fact, the security gate was left open for at least a month this summer while a part was apparently on order. The manager was nice enough but had nothing of substance when I tried to address the above concerns. (Admittedly, the poor guy is in the position of defending and enforcing some of the more empty-headed policies out there.) While a bit less convenient at 25 minutes away vs 10, the trailer is now stored at a little more than half the rent Public Storage charged. If you need anything other than a few weeks of household storage close by, do yourself a favor and go find a family owned storage center, at least before Public Storage gobbles it up and trashes it.

Chris H and Alicia F were great.

Blake was extremely kind and helpful. Glad I decided to use this public storage and will be recommending family and friends!

Had a wonderful experience here. The storage unit is great. The property manager, Blake was really helpful and he was able to sort a few requests for us. Overall, a great experience. Will come back again for sure.

Nice place. Friendly staff. Shoutout to Blake for fast and friendly service! He helped me pick out the right size boxes and everything!

My sister recently got a storage unit at Public Storage and encouraged me to do the same when my move date approached. Blake, the manager, is highly exceptional and helpful. He made my move into my storage unit easy and comfortable. I would recommend him and Public Storage to anyone looking to store their belongings.

Good clean facility. Blake was very friendly and got me out in 30 mins

Great staff. Very helpful. Easy to find the correct size unit needed. Clean facility. Highly recommend. The new guy Henry helped me and went smooth. Thanks! :)

The service here is really nice, and the manager is awesome, a good choice if you want to store you staff shortly

Blake is great. Clean and attentive.

Low rates, you get what you pay for. I moved in on 4/22/17. At that time I was told that the rear gate was not working but that it would be repaired soon. I inquired at the beginning of May on the status of the gate, which is left open 24/7. I was told that the service person wasn't available. It's now 7/12 and the gate is still open around-the-clock. While I was picking something up at my unit I watched someone drive in through that exit. So much for secure access and unique entry codes. The units are not heated or cooled, and the eaves are open, which invites vermin and insects into the units. It's okay if you are cost conscious. I'm storing my items during a remodel and would prefer a more secure and environmentally stable unit. Move out date is 7/16/17. BTW, if money is an issue, the internet rates are lower than the rates you pay if you walk up to the front desk. Also, the clerk wants you to buy their lock for $40 and their unit insurance. I bought the exact same lock at Home Depot for $18 + tax. I also have a rider on my regular insurance to cover damage (of any kind) instead of paying for Public Storage's option, which I think is expensive.

Blake, was wonderful today. Specially demonstrating how the locks work.

Friendly staff, easy access, good price!

Fantastic! Thank you.

Blake was very professional. He took time to listen to my requirements and explained options available. Very pleasant, transparent and upfront gentleman. Enjoyed my transaction. I recommend this facility to other users.

Blake was outstanding. Really new his stuff and over all operations of the Public storage, he is assigned to just off 124th in Kirkland. He is an asset to the Company. I would recommend this storage location to everyone. Place is nice and clean.

Great counter service, clean units

Brittany was extremely helpful and friendly. She went out of her way to help when I was having a tough day.

Really nice looking facility

Tim was great, he made sure we found the best unit for our needs and the best price, the check-in process was quick and easy and all our questions were addressed. We always get great service and pricing from Public Storage which is why we come back again and again.

The owner of this has been really great in working with us, getting our needs met and communicating with us. Thanks Tim!

Good service and fun staff - so good I got two units :)

Awesome store! Even more awesome is Tim!!! Extremely helpful and very genuine. Will recommend to anyone. Thank you

Megan and Tim were very helpful with us! Recommend talking to them!

We were lucky to save a bunch of money and get into a larger unit with 1$ move-in special! I would highly reccommend using public storage for your needs they have so many locations we were able to find one within a mile that was perfect for us! Thanks Megan & Tim!

Had the best experience because of Tim! He was extremely helpful, friendly and explained things thoroughly. I never felt like as soon as I signed the contract and paid my money the service ended! I'd highly recommend this Public Storage location!👍

Tim was very helpful today getting us set up with a unit. Good price, great location and friendly service!

Tim provided great service! Very knowledgeable and easy to work with! Will recommend this location for future business.

Awesome service. Tim was helpful. Unit was clean. All i needed.

Because I have 24 hour access

Tim was straight forward, patient, and very helpful. During check-out, Tim also helped to make sure that the process was quick and painless. I would stay longer if I wasn't relocating to a new town!

Love this location! Tim is the best he helped me out with my move from so. Cal to the Seattle area, found us a perfect unit and made our transition so much easier! I highly recommend this location clean nice and friendly!

Tim was super helpful! I came in a few days ago to look at units, and he helped me decide which size unit would work. He was very helpful in explaining things that I needed to do to protect my things without being patronizing, and offered products they had that would Be helpful without being pushy. Tim made renting a unit easy and painless. Thanks Tim!

Tim was awesome.

Tim was amazing! This was such an easy process and he was so helpful and kind! Recommend this place highly!

Tim he these best person I'm give 10 stars

I worked with Tim and he was phenomenal. Able to help me figure out the exact size I needed and was incredibly patient with me as I had to communicate back and forth with my company during the visit to figure out pricing. Recommend this location to anyone

Everything was quick and easy .. Tim was great at checking me in!!! Just got 2 nd. Unit ... Same great service!!! From Tim .

Tim was very helpful with finding us the unit we needed and getting us the best price he could get. its well lit, nice size storage units and its easy to get things in and out. Thanks again Tim and public storage!

My move was easy as can be. Tim was the best. He was super friendly and helpful. Completely recommend this place.

Tim was very nice, helpful and friendly.

Tim and Debbie were friendly, thorough and efficient. They made me feel like my stuff was going to be safe.

Rodney was incredibly helpful! He replaced the hasp and lock on the roll up door of the rental I lease from Public Storage at a different location. Luckily he was able to swing over and help the location I lease and get my unit repaired. Many thanks for his emergency repair!

Rodney and Mark were super polite and very helpful and friendly

We received great help from Debbie, the manager.

This storage unit is the best there is, as you don't have to pull into a garage or parking area and move your material up elevators and make wide stuff get through doors and around hall corners. I pulled all my stuff out of this unit today (4 yards from my U-Haul truck) in 55 minutes and it took over 7 hours to get it into the next public storage unit across town and up 3 stories (closer to work/home). Debbie was very nice and good at closing out the monthly contract and charged me nothing to leave and didn't go look in the unit or anything (but it was clean).

Really friendly and go-out-of-their-way helpful.

Thank you so much Debbie you were very helpful to us during our move

Debbie and everyone there were super great to work with! Got me the space I needed and helped me get out when it was time. Pick this one if you get the chance!

Debbie set me up with a unit quickly and was very helpful! She explained the contract clearly and made the entire experience painless. She is very competent and knows the ins and outs of the process. Couldn't ask for better customer service A++

Brandon was super friendly and was very clear in explaining the documentation. Thanks!

Dora was fantastic! Gave me the best rate, explained everything in detail, gave me an extensive tour, and set me up with a perfect first storage unit! I highly recommend this company and this lovely lady!

Debbie sure is a sweetheart ! Makes an otherwise mundane experience of renting a storage, a little more cheerful. We have a storage at this location & another one. I always make it a point to pay in person at this location, because she is here ! 5 stars for Debbie at public storage ! ! Highly recommend renting from this location !

Debbie was awesome and very accommodating to our needs! I highly recommend anyone looking for a storage unit to come to this location and set up an appt with her. She went over all of our needs and answered all of my questions. Five star service!

Tim and Alicia helped me get into a unit last minute with discount. Good job Alicia on your first unit sold!!!

Super friendly staff

They were so helpful! Dad went out of her way to make things easier for us. We are very grateful.

Great friendly helpful and understanding staff. Clean and secure.

So I have rented at this place many years ago. I had a great experience then but this time was different... this time they have Debbie. I have rented from her when she was at Canyon park but now my son is living in Kirkland and I needed more room. She helped me figure what size I would need and even saved me some money by recommending I get a smaller one then I thought I would need. She then took me and showed it to me. She went over everything with me to make sure I felt good about having my stuff stored there. She is just Wonderful! Thank you soooo much! I have never seen such a fantastic kind hard worker! Oh my gosh... I just went there again today. Of course I forgot my code but Debbie not only gave me the code again but let me in the gate. She is sooo awesome and has the best personality ever! Just love her! Fantastic!

Debbie was very helpful when I came into her store the other day. I need some boxes to pack up my stuff. I told her that I had a moving company that was going to move me, they wanted to charge me 50 for a tv box. I thought that was very high, so I decided to look around and compare prices. Your's was cheaper the my moving company. So I bought a tv box and a few small's and med. She let me know that if it didn't work out that I could bring it back and get a full refund. Thank you so much for all of your help!

Long and sucessfull . My keys were stolen. So the lock needed to be replaced. Manager was not able to be reached, but after trying the employees, solved the problems with out them. All well that ends well. Thanks To : Tim, Rodney. Debbie, and Jeremy, five stars. David Martin. Huttunen

Easy location. Friendly Staff

AWESOME!!!! Mathew and Debbie were extremely helpful and efficient in getting me set up with the perfect storage unit to meet my needs.

Great customer service and help. Quick and easy no hassle

friendly, knowledgeable and helpful. Great, efficient service which makes moving less stressful.

Stacie did a fantastic job setting me up with the perfect storage solution to meet my needs. Setup was painless and took only a few minutes, and she gave me a discount on the first month's rent.

thanxs for helping me through the miscommunications i will tell anyone that needs a storage place which i already have done thank you gk

The staff here is amazing, they are so accommodating and helped me out so much!! Debbie was fantastic and so understanding. I have not had a problem with this company ever they have been wonderful. I highly recommend their services. Thank you guys so much for such a good experience!!

Super fast and polite.

Un service tres formidable , acces rapide a l'auto-route 405.

My experience here was fantastic. Debbie was very helpful and had a lot of good advice for packing the unit. Thank you so much for being a great company to rent from. :)

This was our first time renting from Public Storage. Allie was very friendly and helpful!

Great Service!

Great staff, very helpful! Got in and out quickly. They didn't try to over complicate things or push too hard on the add-ons. Very professional. Update: We've been using them for our business storage needs for over a year now... I was very please to receive a call just to inform me that a minor issue with my roll up door had been resolved. I didn't really care that the door was a bit harder to open; they fixed it anyway. It's nice to know that the information was not just dismissed and or forgotten about after it was reported. Thank you for addressing my mantinance issue.

Allie was very fun and helpful with my storage questions. I would recommend this place to anyone.

Super friendly staff! Best public storage in Kirkland!

Awesome service by Allie! Held my unit online and with 2 minutes I received a call from Allie about stopoing by to see if the unit I held would meet my expectations! I showed up and Allie was so helpful and very thorough. She is very friendly and a great sales person. This is the type of person you want working in the front office. I'll definitely do business again because of Allie. Rodney is also very nice and friendly. Great team!!

Definitely one of the better customer service experiences I have had in a while! Allie and Mike were great in taking care of me when I signed up for a Unit and two days later needed to return since I wasnt moving. Then a day later I was going to need it again and they were able to give me the same price and it was quick and easy on me. Thanks alot for your Help Allie!

Great service from Allie! She is very friendly and helpful. It is a pleasure doing business with her!

I enjoyed working with Dena. She was very professional and did everything she could to help me. It was a please to experience her operational skills and knowledge.

Great service. Matt the employee there was very helpful and knowledgable about the products they sell. Would recommend to others to rent here.

Exceptional service from Brian, would rent storage again!

came in to get a storage unit and Rob made the experience very easy. in and out with no problems, I recommend to come see Rob...

Quick and easy. Great Location.

Rob is great. I work for a large company and use storage unit some times. There are drive up units here and great prices too! Thanks Rob for the great customer service and support of our business. Thanks for the help and reducing the stress!

Tresa help and was nice

We had to move the contents of our home to this location after our house burned down. Allison and Rob were quite the team, painlessly helping us organize the 5 units we rented. We will always come back here for our storage needs.

The guy behind the desk Brian is a stand up guy! After coming in for a quote on a unit, my car wouldn't turn over, and Brian let me use his phone to call for a tow. Super good guy!

Good people here unloaded are truck and battery died and they help out with the jump thank you guys

The manager Rob was very informative walking me through my options, and making sure that I had the best option for my needs. Appreciate his focus on customer excellence.

Excellent secured storage.

Solid place for storage.

Manager was great and walked around showing me all the security features. They got like 16 cameras or so and secured gates, doors. They even walk the property every day checking to make sure everything is in order. This was my biggest concern but I feel this is as secure as it gets for storage. I'm really happy about storing here.

Storage with a personal touch!

They are rockstars there! All good.

My boyfriend got the storage unit while we had to stay at my in-laws for a while. I have had storage before and I can honestly say they were the friendliest and this was the best experience I had storing.

Great service! Everything went well and they took great care of me.

Brian was extremely pleasant and helpful during our visit to this location this past Sunday. He was knowledgeable of the property and helped make our experience a great one! Thank you!

Wonderful!

Rebecca was wonderful, funny, helpful, and great with my mother. A true asset to the company.

Manager was helpful and didn't try the hardsell on extras, move-in was easy, first billing on point. I've rented with a few PS locations before, this is the best so far.

I was in a complete rush to get a public storage unit. I only had limited time to get in and the manager Rob completely helped me out! I have rented from several public storages before and Rob has been the most helpful and conductive public storage representative I have ever dealt with. If you are looking for a place for storage, come to Rob in Kirkland.

I saw this about 3 weeks ago and went to my storage this afternoon 11/30 and had to take a picture of this, this place really need to get it together. I have an inside unit and people blocked the door open and then security becomes a problem. There is so many vacant units (look for the blue locks). This place is for the birds, moving to a different storage company. Customer service and providing security is not here.

Great personnel....very helpful... feel secure onsite

Trustworthy storing business. The facility itself is large, with easy access in and out.