Public Storage Self-Storage Units at 23439 Pacific Hwy S, Kent, WA

Found roaches and spider nests in my unit. Tried multiple times to get ahold of property manager, never is there, doesn’t call back- absolutely horrible storage unit. I’ve had public storage before and never had such a horrible experience.

Called in from out of state to ask questions about my unit and bill. Joelle Dinkins was thorough, professional, and incredibly kind. Thank you so much for the excellent customer service.

Joelle Dinkins is an Outstanding property manager. We were greeted at our unit after we arrived n asked how we were doing n checking if everything was OK with our unit. It was wonderful to feeled like someone cared. First time Ever we have been greeted on the property

Joelle was a great help

Had a great friendly, Well Professional experience here @ Kent Des Moines Public Storage with "Kathy" , she's super cool. Simple & Very Easy going process

Work life balance must be great working here because getting service when needed is nearly impossible. Even official office hours apparently don’t apply. My code to get in isn’t working and will have to be changed for the second time in 6 months. Hope to resolve this today and get out of there asap.

Really helpful

The customer service representative Joelle was great, she checked us out was very pleasant, wish we could write more but the service rendered was outstanding. I highly recommend this place if you need storage.

The manager Joelle was very helpful and very awesome nice

Helpful, Courteous, Patient, Great Overall Experience

There hours could be better for the customer & not the company.

If I could rate 0 I would. I was 5 min late in leaving, in the process of loading my belongings into my car. I mistakenly let the exterior door close and my belongings and car keys were in the hallway. There was apparently no staff on site by 5:05 and NO ONE could be contacted, per the after hours contact helpful recital of the ‘policy’. When asked who the point of contact would be in an emergency I was told that no one would be contacted until operating hours at 6:00 a.m. Apparently after 5:00 there is not a single employee, or manager who exists to Public Storage, so it sounds like their work life balance must be out of this world. Their customer service, however, could use a makeover.

The best expierence I’ve had at this public storage!! Joelle was such a sweetheart and helped me sort through my issues with paying on the app and got me all set up for a new key everything was super quick and easy definitely recommend if you’re looking for some storage

Joelle was pleasant to deal with and amazing ...

Joelle was absolutely fantastic!!! She went above and beyond to help me. I rented online and didn’t realize it was an inside unit that absolutely would not work. Also when I saw the space it was too small. She fixed everything in minute with a genuine smile on her face. Fantastic person fantastic service!!

Joelle was amazing! She was super helpful to me - I came to trap a feral cat and she allowed me the space and availability to do so and her compassion and knowledge was so valuable to me- She literally is a life saver!!

This storage facility has been so easy to work with, easy to manage online and on the app, and easily accessible. I have to remember that I can only drive up and access it during normal business hours, but besides that inconvenience, it has been a great experience. Speaking to Joelle today was a pleasure and they were very helpful.

I spoke with Joelle over the phone at this location and she was very helpful, kind, knowledgeable and professional. She made my phone experience very smooth and seamless. A great asset to this location and big kudos to Joelle!!! -Phil

Joelle was so pleasant and kind With her customer service Thank you so much for her service😌

Joelle was very helpful when explaining charges on my account. She was informative, professional, patient, and friendly. I appreciate her help.

Brian is the best

They are NEVER in office and charge 10$ service fee over the phone I have visited 3 days in a row and nobody is there

Natasha is super friendly, descriptive, and do explain everything with great customer services. Thanks you -

Brian is the best

There amazing crew to help you out any time you need them

Brian gave us excellent service. He informed us and got us the best deal!

Danny was really helpful. Good customer. Very patient

Brian is the best

Brian kicks butt and helps when help is needed. Get this man a raise!

I was wary renting a storage unit given the few nightmare stories I've heard. After talking with Danny at the front desk, I'm confident in my choice-I'm happy with my rate, my storage unit is clean and dry, and Danny answered all my questions and concerns. Thanks!

Brian is the best service

Brian was great. While he didn't have the space I needed, he found a space at an affordable rate with a promotion for myself and my sister to rent. He was fantastic and deserves 5 stars!!

Brian is amazing

Brian is the best

Brian is the man!

Brian is awesome!

Awesome service from Peter! He was super friendly, helpful, and patient. Would recommend!

I would not recommend renting here, finding out my lock handle was unscrewed from the inside and half my stuff stolen! Someone smart went through the wooden wall because the only thing holding the wooden wall is screws. I did not get a call from the office about it! The guy that work in the office seems not to care. Does their security camera even work? This place is shady and I don't trust it. Also, this place is over charged to have limited time access and just to have a wooden wall that can be unscrewed from the outside.

Tracy your Out Standing

Peter was nice and friendly, reasonable prices I recommend to come here

Jenn is Amazing

Have a unit here. Trash cans are always locked, and customer service is awful when in need of help. Sold us a faulty lock and we are now responsible for the locksmith.

Awesome service! Peter is an amazing person, helped a lot!!

Mr Bria is very amazing in performing all services and all the customer services skills in this location. Please he is a great and performing agent. Best regards. Kossi.

The management don't know how to be a manager nor do that know how to treat people !

Exelente

Brian is amazing!

Brian is the best!

Best in the NORTHWEST SERVICE from PETER

Brain is the best come and get it with him.

Brian is amazing! Thank you so much!

Waited 5 hours for someone to show up and then had attitude. Are you kidding me BRIAN!

Brian is awesome customer service is great

Peter was really excellent at helping us with very very good service

Great experience. Simple and fast service!

Michelle was very professional and patient helping us secure a unit!

We moved cross-country from Raleigh, North Carolina just when everything in Seattle shut down due to the pandemic in March 2020. So finding a house, starting the job, etc. was very challenging and we had no idea how long conditions would remain in shutdown and our lives unsettled. After paying storage with our movers for a short time, we ended up putting our household goods into a storage unit here and then we lived "temporarily" down in Portland with family. Now, two years later, we finally were in a position to be able to move our things out of storage and into our home. We had a great experience at this location. It was really easy to have a large moving truck come in and unload and load our items. We rented a 10x10x30 unit and over the two years we were only able to go up to Seattle from PDX to check on it a few times. We never had any issues of break-ins. It was clear that after 2 years that there were never any leaks or other weather-related issues, no evidence of pests such as rodents or insects, and all of our items were in very good condition after being stored for so long. I'm sure that since we had had all of our items packed from moving cross-country and we just left everything wrapped, boxed, and crated, that helped preserve the good condition of our items. I had been growing increasingly concerned as the months passed but we did not know in 2020 how long our things would be in storage and so we did not opt to find a climate controlled unit. Moving out was very simple. We had a great experience with the current manager, Lindsy, who communicated very clearly and made our entire move out process very simple and pleasant. In our experience we have had nothing but a great success with having our household goods in long-term storage at this Public Storage location.

Brain is the best !!

Alex and Brian are the Best

I'm a handicapped veteran and I needed to store an antique motorcycle. Peter went way above and beyond the call of duty. I would highly recommend him and this location. Two thumbs up. Hand Salute! Thank you Peter.

Brian and Janet are the best

They should open at 6am for Access and maybe close at 9pm for access. I literally need to take a day off work to go my storage and that is bad and inconvenient.

Brian is the best

Brain and Janet are amazing

Peter at Public Storage was very helpful. In changing my storage unit.. He was great.. Thank you very much Peter..

You'll have access during the daytime only, so if you work regular business hours you're SOL- they're not open during the evenings or early mornings. The office people are fine but have their hands tied, the manager is perfectly nice but totally unhelpful, probably also has his hands tied by corporate. Rates increase a lot, every few months, with no notice sent. As a traveling healthcare employee, when COVID hit and they reduced their hours I had no access to my unit. I ended up being out of town working for 4 months with two suitcases because the hours were so limited and I was traveling. Later discovered an issue with the door, got no help coordinating to get it fixed for almost a year (because, again, I travel out of town for work, thus the need for a storage unit in the first place) and I had to be there to do it. Just save yourself the time and trouble.

What's the size of the units and what's the price ?

Sure the great service and Ashley and Brian took care of me

Brian and Ashley are amazing

Brian and Ashley are amazing

Brain and Ashley was grate

I was having problems with them at first but Brian and Chanelle made sure to satisfy my needs to the fullest and cooperated with me in the best way , went our their way to call me and figure things out.

We didn't like the first space they gave us but they really went out of their way to find us what we wanted.

Bryan and Ashley are amazing!

Brian is awesome! Come rent here

I really appreciate your guys services everything was great clean efficient I will definitely consider you guys for my next Rental and I will definitely recommend you to all my friends or families you guys are great management

Brian was most helpful and let me use his chair while we did the rental. He deserves a raise and a weeks vacation

Public Storage is the perfect place to store your stuff should you need to they have different options of sizes that you might need there very easy to find you can't miss them being on the main road threw town , tell your friends and family . #love

I had terrible experience with manager.

Clean and well lite

👎🏾

All these public storages close way to early for someone who works a 9-5 . There is no time to get off work and come here . Pay all that money for a unit you can barley get into because they close at 6 .

Excellent service I spoke with a rep by the name of Bryan who was so thoughtful and cared about exceeding customer expectations. I appreciate employees who take the time to make a difference in the customers experience!

Brian is the best. Showed me how to open gate with my phone.

brian is the best, he did not write this

Brian is amazing

Brian is the best. Come see him

Brian is great

Brian is amazing! Showed me how to use my phone to open gate

Brian Is stellar......

Brian was great I came in this morning and he was able to help me quickly and take car of my needs very happy with the customer service 🙂

Brian is very helpful. He did an awesome job .

Friendly and helpful staff!! They also keep it clean!!

Yuck need to upgrade things here.

Brian, was very helpful and friendly, and professional. Thanks B!!!

Brian was amazing! Showed me how to open the gates on my phone

Zori was fast and great

Brian explained pricing great ! Very nice (: I will be recommending this place

GREAT Prices/GREAT Service!! BRANDON and CARRIE Are the BEST!!! So Friendly and Helpful!! I Highly Recommend Renting from Them!!!

I don't deal with public storage because my storage got broken into while cameras all around my storage they didn't see anything

Brian was helpful

This facility looks safe on the outside, but the doors are wood, and the locks can be easily comprimised. After my unit and several others were broken into, I removed what was left if my items and mived them to a more secure facility

Well secured

So convenient. I love how easy their program is to get in a unit right away. Everything done on line. Show your I'd when you arrive an it's done. Great location for my personal needs an price is right.

Excellent Customer Service! Brian was extremely helpful & knowledgeable. He went above and beyond and I highly recommend using this facility! Thanks again Brian!

Very clean inside

Brian was great and fast

Don't rent here or any public storage for that matter. This all happened on the 9th when I got a phone call saying that they found my storage unlocked and said I had a few items in the unit literally a table and a crib. I told them I had moved because my husband is in the military and I would have someone come get the things because they said they wouldn't close the account until they were gone. Never told me if I didn't get those things out they they take it upon themselves to get the things and charge me for them or I would have had someone in there that  day but I had planned on someone to come get the 2 things after they got back from their vacation.  But what really gets me is I paid for the month and not even a week after that phone call I see  they are trying to charge me $350 for a cleaning fee for literally a table and crib but I paid for the month? Don't you think I should have had till the end of the month to get those things out? Really greedy if you ask me District manager calls and says because someone came in my storage and unit and left the stuff in the hallway and that is why I'm being charged? I call bullshit why would some random person come in take the stuff out and just leave the stuff in the hallway? They can't use the storage unit, obviously the employee took it out so they can rent it out to their next victim and charge me $350 for literally A CRIB AND TABLE THATS IT. Also what a coincidence he said someone on the 14th went in there at  10:43am  and pulled the things out  and how I got a email that I moved out at 11:36am. Wow so you guys were really on it huh? Need your money right? Than doesnt even bother to reimburse me for the half the money I already paid for the month.  Screw you public storage you guys are snakes

They just raised my rent by 30% but yet the gates are only open 9:30-6:00. Can’t wait to get out! Avoid!

I originally gave it a five stars five years ago but after one break in and two leaks from other units - problems which management provided zero support I moved out

A big thanks to Galiysha for excellent rental experience. Galiysha’s was quick to answer all my questions and concerns. The attention to details and care that Galiysha offered us during this process is very much appreciated!

With short timeline circumstances, the management here helped me solve my resource issue and move quickly. Rare, real-time response and superior team support.

Recommend highly. Tiffany has excellent customer service. Great rates.

I would give a 0 star if possible. I made it very clear I want to be all paid up through February without any issues when I got the unit on November 26th. Not only got locked out and had to pay an additional $133 I shouldn't have to pay but also got a final bill of $26 I owe. Very disappointed.

Brian has been very helpful in many ways I had a great experience here with Des Moines Public storage would very highly recommended to everyone

I would like to understand why, there is an on-site manager but the facility doesn't open until 930 am and closes at 6 pm. This is absurd at a minimum I would expect to at least open every day at 6 am, people need to be able to get there items and start the day.

Everyone needs a place to store their valuables.

Adria and Brian good service ,helpful

Great customer service! Thank you!

Unfortunately, there are no cams inside and outside. You need the additional protection for the locker.

They are very clean. Very polite

Alex Stone was rock and perfect excellent during his custo.er service.

Teuila is was very patience with me, looked at couple of units to find what was convenient for me. Brian also was a lot of help and very informative. A++

STAY AWAY from this Public Storage facility. TWICE I have had my unit broken into. This time thieves stole thousands of dollars in property. Property Manager said the area is extremely unsafe. STAY AWAY!

Great customer service from teuila!!

Teuila and Jessica excellent customer service they are professionals and very friendly so happy how they solved my problem!

Brian + Jessica = 👍

I went online to check out prices, and they seemed pretty reasonable (I believe it was quoted $143 a month for a 10' x 15' room on the first floor in a climate controlled in-door storage room with the first month being $1). I went directly into the office and met with Linda. She showed me the facility and took me to the unit that fit what I wanted. To get to any of the units you have to enter a passcode, and then each unit is locked with a standard key lock (or lock that you bring yourself). The facility is a little dingy, but not unclean. There are also push carts that you can check-out, though they are also on the dingy side (no extra cost for these, but can only be checked out when staff is on-site during normal business hours (up until 5 PM at this location)). The room itself was spacious, and probably about 7' tall. She quoted me around $160 for the room, as the $143 was online only. I did have to make a reservation online in order to get the $143 price, which was a little obnoxious (why not just honor that in-store?), but it only took a few extra minutes. It was super easy to set everything up such as auto-pay and authorization for other people to access to the unit, all done from the tablet they have at the front desk. There is also a $24 one-time administration fee, and there was a one-time fee of $21 to use their provided lock. You also have to buy monthly insurance (ranges from $3000 coverage for $11, which I took, up to $5000 for $31 a month). It is very odd that they encourage not to keep valuables there, even with insurance. I dropped off the first load a few days after signing the agreement. Pretty easy to get to my unit, though there is no map on the first floor for some reason, so you might get lost the first couple times you're in there. It can also be a chore getting the push cart through some of the doors, as the doors close pretty fast. Overall, happy with the rental so far!

Gates are back up, no one broke in this month. Still no light or heat in units.

Friendly, fast, and convenient. I highly suggest this place.

Carrie did great

Stopped in last minute to get a storage and Teuila was so helpful and generous to work with me fast and informative. Awesome job lady!

Teuila, best customer service I've received anywhere in a long time. Been a customer here for years and have never had any problems. Super easy access from I5.

I'd give 20 stars if I could great job Jessica and teuila

Brian was very helpful and very pleasent to work with

Not a bad storage facility, but very expensive. My rent has increased twice in the last year.

Jessica = 👸 🐝

Teuila was always very welcoming and soooooo helpful to me and my husband every time I come in. It’s been such a great experience with Public Storage, Thank you for great customer service!

Teuila was great!

Teuila & Jessica are doing a great job and helped me so much today! Thank you, ladies!

I got a phone call because our payment didn't go through. I appreciate someone taking the time to bring this to our attention! I was also able to put in a request to lower my rent, since it has increased wildly, and got helped with the waived fee. Thank you Teuila and John!

Teuila, Jessica. great service. Thank you guys.

Teuila made my move in so easy and simple. She was very welcoming and friendly, She took her time to look for a convenient and affordable way I can rent my unit. Please ask for Teuila when you come in to rent a storage, she got all the information you need. Much Mahalo!

brian is amazing best custumer service

If it was possible I would give them zero Stars. I helped my aunt get 2 units here last year. she moved to California. several months later they said that they had a water leak and cut the lock off. they said they put a new lock on. then I got a email saying that the storage wasn't secure. but they refuse to let me put a new lock on or check to see if anything is missing even though I'm on the account. the employee Brian just sits with a smug smile on his face even though the district manager told him to give me access.

Rent at your own risk! Unit 241 has a leak and from the rust stains on the wall it must have happened multiple times. We of course didn't take their insurance, so the fact that thier roof has a hile some where is our problem. The contents of two boxes and one tote are completely destroyed. They were 3' and higher off of the ground. Hope this helps people down the line. We lost personal items; diplomas, high school photos, yearbooks, family photos, and worst of all a family rug. Nothing that is life altering but it's the fact that you cant trust the building that your paying to rent, that should be sound, to keep your items safe. As Vicki the property manager said, you read the lease, it's on you.

Location, location, location!

Erica was fan flipping tastic

Erica and Carrie these girls are great they did an excellent job .....I give them an AAA...😁😁The walk to the unit with Erica was really nice.Thank you !!

Are the units heated? What is the monthly cost of the 5 X 5 and 10 x10 units? Contract with a monthly requirement?

I use this storage all the time

My “Mount Rushmore” of places I’ve visited include the Vatican, Eiffel Tower, the worlds largest ball of twine, and now this storage place. Eric and Brian were so lovely. Thanks guys

Brian and Erica are number 1 1

Holds stuff

Brian and Erica are an amazing team

Brian and erica are great

Mr. Brian was wonderful at assistance with finding the right storage size for me.

Jamail is super helpful and available to answer any questions/help with what I needed. Her customer service was awesome. Will be returning

Very clean storage

Always great people

Brian and Shayla gave me great customer service! They are always very friendly and greet me with a smile.

Lynn was very friendly and courteous. I was a little surprised at the "required content insurance" that I do not recall seeing in the web site ads with the information about the rates. Overall a good experience

Ok

Lisa was fantastic help and was very informative and got me in and out of the check in process quickly.

The place had random people walking in and out of the storage facility. Even though there are surveillance cameras, there was no one to monitor. I went to report but the office was closed during the working hours. The exit gate has been broken for months. And here's the actual experience about storing. The storage unit had water damage, because the upstairs person decided to wash his stuff inside the unit. The management says that they have notified the person and that's it. The insurance company won't pay the damage because the guilty party needs to be sued and the facility won't give me the name of them. Do bottom line, if you want immunity from any illegal doing, this is the place. And if you actually want anything to store, DON'T GO TO THIS PLACE.

To expensive and it smells terrible in the units. Rude managers on the phone. I recommend someone else

I had previously made a review, that was angry out of frustration. Since then, things have been taken care of. I wish that we could do multiple reviews. Storage Needs - ☆☆☆☆ They had what we needed, in a time of need. But the prices are a bit steep. Facility Staff - ☆☆ Brittany was wonderful to work with, She helped out a lot in the beginning. Some of the other staff members, need to not vent about others not "doing their job". Devon/Regional - ☆☆☆☆☆ Devon and I got off on a bad foot. But we came up with a deal that worked out for both myself, and the storage facility. Now when something else came up. Devon was on it, and fixed the problem. Overall it is not a bad place to rent a storage unit from. The staff could use some work in appropriate work ethics, if they are not happy with their job maybe they need to find a new job. Devon is a great guy to work with. He is a company man, and is looking out for Public Storage's name, but he does care about the customers too. So I am giving a rating of 4 stars. Devon and the facility, make up for the short comings of the staff.

This property is always debris free and the customer service is well organized and very friendly.

Hahaha. Very overpriced

Brian and brittany are great

Helping a friend move and needed a few things. Brian and Brittany were great help and very friendly. Great customer service!

have not been to this particular type of establishment in many years...although,i gotta mention the wonderful,prompt,and professional customer service provided by both representatives "Brittany & Brian", thanx a bunch y'all!

Can't COMPLAIN

I met Brittany when paying my public storage invoice for another location at her office. Her amazing personality immediately won me over and I decided to move my storage unit to her property. When we came and signed up to move in we met Brian too, both are top notch employees!!

Brittany help me and was Awesome. She explained everything in great detail and was considerate of my time.

The ladies at the counter did a great job.

Awesome customer service, Stephanie was very helpful and is very accommodating with our questions and needs of storage and price

Do you allow a POD on your property to transfer contents into one of your units?

DO NOT USE THEM FOR YOUR STORAGE NEEDS. I've had nothing but trouble from them the entire six months I've been storing my things there. First, their advertising is misleading. That "first month for $1" promltion is a lie. They say the first month's rent is $1 but what they fail to mention is how they're going to hit you with miscellaneous fees and mandatory insurance. I ended up spending around $50 just to move in, but I was in desperate need so I just took it. Then they tell you that any boxes you buy and don't use can be returned for a full refund. Sounds nice. Then the sales rep recommends I buy a pack of assorted size boxes because the bundle is cheaper, but again fail to mention that the refund only applies to boxes you buy individually. They wouldn't let me return the boxes I had left over from the bundle. As if that wasn't enough, at no point did they mention that they don't prorate you for the time you don't use the unit if you move out in the middle of the month. I'm moving out on the 1st of June and they're making me pay $218 dollars for that single day of use. Then I'm sure they'll turn around and rent that unit out for the rest of the month and double dip. Shame on you. I've stored my things multiple times in my life at various places and I've never had such an awful experience anywhere else. DO NOT give these shady dealers your money. Tell all your friends.

To exspensive.

Halls are kinda dark and seems to smell like urine at some entrances

Brian is the best

Brian is the best

I just want to say to everybody who wants to rent a storage unit in this location via where did they lie about it to rent day if you read tune that unit empty on the 31st or the last day of the month they will tell you they’re going to do the walk out and they’re not gonna charge you for anything else I find out there is totally a lie they they will charge you for another month if you don’t make sure they do the walk out on the first of the month I haven’t talk to the person and front desk at day before that today which is sad in my car is the first of every month so be aware that will steal your money and all they have to say is will you sign a contract horrible oral service especially guy Brian… Races and he barely talk to you and he doesn’t give you any Splaynations and all he said is under contract very unprofessional customer service

Lisa was great. Customer seevice at its best.

Good service. Lots of options, security fence and camera is helpful.

Stephanie is great and showed me how to protect all my things and gave out great deals

Stephanie was amazing! She was helpful in ensuring that we got the right size unit for my mom & didn't get stuck stuck with more space than we really need. Her positive & welcoming attitude really brightened our day!

Stephanie is the best Manager ever! My grandmother needed a place to store her things while I remodeled her house and we called around and everyone was booked up, UNTIL, Stephanie answered the phone and she met us on site, found us a 10x30 for a great price!! Recommending this place to Everyone!!

A reasonable place to store your things at.

Stephanie was very professional and friendly. She explained everything about the different storages sizes and her knowledge was stellar in the information she provided to myself and my family.

Stephanie helped me with getting a storage unit and saved me money by getting an appropriate size for my needs.

Rent for a year and a half, reasonable rates, clean, dry, secure and well maintained property. Really friendly staff. Nothing but good things to say!

Stephanie did a wonderful job today and she was very good when talk about the storage units over phone very good service

Liz was amazing great customer service she deserves a big raise😁 she really helped me out in my time of need. Thank you Liz👍

Great service, stephani made it really easy

Stephanie was great!!! Best service ever without being pushy!

Quick and easy start in July and move out in December thanks to Stephanie at the front counter! Never had any problems accessing the gate whenever we needed. Great place to store your belongings.

my stiff got wet while in storage

Clean storage with friendly service. Stephanie was so friendly!

Best service out of all locations! A lot cleaner, no cockroaches and great onsite security. Moving out because I downsized but great staff and Stefanie is awesome. Thumbs up guys!

Stephanie was entertaining and helpful.

Stephanie was professional , knew her job, made me understand the whole process and exemplary in sales

Stephanie was really nice and knowledge

It was quick and straight to the point. Manager Stephanie was nice and knew what she doing.

Stephanie had amazing costumer service

I had great experience with Vanessa today she was very helpful I recommend u use this location !!

Stephanie helped me pick out storage packages and gave me discount! Made moving easy ! Would recommend it if u looking for public storage!

Stephanie did a great job in making sure our items are safely stored. Great customer service by the team !!!!

Stephanie she best of best I thanks he so much for the hard working :) come see her today she has limited space

Help was awesome!! but the units are very old and the doors on the individual units don't appear very secure even though they are locked. Pretty dingy inside the individual units. Probably doesn't matter but we have rented others around the area in better condition. Otherwise good system getting in and out of complex.

My experience with Ms.Ameitra was perfect she was very kind, professional, and patient with my needs.. If I ever have to come back I would be very grateful to have her help me again she's a wonderful employee....

SCAM!!! They shoot you a low-ball rate, then REQUIRE you to purchase a lock and insurance, even when you have them already.

Stephanie did a good job for a grumpy customer (me)

Stephanie was very helpful and knowledgeable.

Stephanie was very helpful and professional. And she had me in a unit in no time at all. Thanks Stephanie

Friendly,Its cool kinda fast. Check them out..

Stephanie helped me understand how to Rent a space in my price range

Shayla was very helpful and had the knowledge of what she's doing..I would refer anyone to come here for storage..☺☺

Excellent customer service and professionalism!

I got wonderful service and all of my questions were answered. I feel good about leaving my items in my space on this property.

Stephanie helped me to get the summer kick off sale started! Great service!

Stephanie and Adam were great help, they are very patient although there was a language barrier! :)

Adam was very helpful and kind while assisting my Mother and I.

Stephanie helped me with showing me the property and takin care of me. Awesome customer service. Thank you.

Excellent service

Stephanie made it easy to understand how to protect my items thank you!

Great customer service and friendly attitude I would definitely recommend this storage and Christina was awesome :)

Stephany was preofessional and speedy like her personality

Stephanie helped me find the perfect storage for my Company and an amazing price

Stephanie is very nice. Excellent customer service

I would like to say Stephanie help me, she was really friendly and knew her job, she was patient with me and showed me a couple of spaces. Kudos to Stephanie.

Staff is very friendly and well trained. I would recommend this facility to my friends anytime!

Stephanie helpede by saving money on a great unit!!

Stephanie was very professional, courteous and quick in assisting me with my storage space

Stephanie helped us to find the right unit and gave us great price!!! :) thank you!

Stephanie helped me by saving money

Stephanie helped me find the right size space by getting to know what I was going to store. She definitely was a big help, especially since this was my first time using a storage unit. Would definitely recommend this storage place :)

Lisa at the front desk was a huge help. Went beyond the call of duty.

Stephanie was extremely helpful! She showed us multiple units until we found what we wanted. Then she went over everything in detail so the usage of this storage space would easy to follow. Highly recommend!

Sherrie was awesome !!!

This is for Tina for being an awesome lady for her patience and understanding THANK YOU

Tina is good and Ariel good pricing and good space

Tina was very a good help being homeless is very hard and even harder because people like to judge she made me feel alot more better even about my situation and thanks so much to the other work for keeping a smile ariel as well thanks ladys

Tina and Christina are good ppl there excellent service...

Great service from christina.

Luv dis place, bt luv da ppl especialy "Tina" such a kind, sweet, ad friendly person. ☆☆☆☆☆

Shayla was great

Shayla and Christina were very helpful and polite. They answered all my questions very quickly.

Tina and Christina had great customer service and very professional. They work fast and get you everything you need thanks

Fast and great service and great price:😍

Tina was a great help

Tina is great person and very very nices

Tina did good job, fantastic customer service.

Tina & Sherri were so nice and easy to talk with. They made me feel like I was renting the right location for my needs. The facilities were nice and clean too!

Tina and shyrika did great with customer service and got us in our unit in a timely manner

Came to rent a unit, and was pleasantly welcomed by Tina. She had all the answers to our many, sometimes odd questions. Lol. Good service by good people. Would definitely recommend.

Tina, was straight to the point ,and took care of businesses she went way beyond the customer services. ,

Tina has been ba great help nice to my needs . also very friendly

Bill and Tina are wonderful. They are so knowledgeable about moving and the challenges that come with it. They were so helpful in directing me to the unit that I needed for the amount of storage that was appropriate. The site is also secured with an on-site live video feed and that's great for the safety of not only my possessions in storage but mine and my family's personal safety also.

Tina has done an excellent job thanks for everything.

Met with Tina and had her helping me. Awesome job, got me taken care of with everything I needed.

Excellent customer service!! Fast and efficient! Tina rocked!

Tina was a really big help to my stressful day going over and beyond her duties to make sure my needs were met very nice and polite homely feeling she gave the office all i was missing was the chicken noodle soup 5🌟 for Tina and her crew!!

Tina was fabulous she was very friendly job well done couldn't change anything she has done great job.

We were there today afternoon and rent storag, we are so happy, her neme is tina she is so nice and she knows how to treat customar

Tina has done a good job with customer service. Thank you and chima also.

Lisa was very thorough and displayed exceptional customer service.

Love the excellent customer service, Tina took great care of us! In and out fast. So great that we came back for a second time

Tina helped us with our new storage . She listen to our requests and give us the opportunity to see the unit before we rent

I love this storage thank u Tina great prices

Tina did a great job and customer service. Thank you

Tina and Rick were awesome , super helpful kind and curtious. Would recommend public storage at 23439 pacific hwy in Kent wa. To all my friends and family .thanx. guys

Great friendly staff, Stephanie & Chima were friendly and helpful.

Chinma and Tina were very helpful and professional!

Great job tina

Tina is amazing... she has helped me through all of my moving needs and situations. I have not had good experiences with any other employees at that location except for her. I have been at this storage location for over a year now and I am going to continue to stay because of her.

Tina 👍🏼

Very informative. Pleasant and friendly.

Great service they have here and I thank Tina for being such a good customer service and it make my day so easy...Thank you and I recommend this place to everyone

Tina, the manager at Public Storage had the best personality, knowledge of the job and I felt so satisfied with her assistance. Excellent!

Tina was very nice and helpful. fun chatting and great experience.

Tina was awesome! Friendly and informative. Loved her personality!

Tina was so nice and informative and public storage is great for my needs.

Convenient,clean facility. The property manager Tina, was extremely knowledgeable, friendly and helpful.

Tina, Tasha, Tamika were great. Fast, friendly and efficient!!!

Kathy and Lisa were wonderful. Very fast extremely curtious!

Awesome service. Tina's on top of everything and a huge help.

Tina!! Is wonderful go check her out

Got us in our within thirty mins was very friendly her name was tina

Tina has done a gratis jobana thank you

Darron was great

Tina & Lisa are awesome i really appreciated there service!! Keep up the great work ladies

Tina has done a great job while I have been a customer.

Tina was absolutely awesome. She was very helpful from the moment I walked in and she helped me figure out which would best fit me. Very pleased with my experience.

Was very impressed with Tina,she made the whole process very painless. The site grounds were very neat and clean as well.

Had a positive experience with Darron.

Just good service

Tina was very helpful and took her time with me, I really appreciate the help I got from her at this time that I needed the most. Great service! 😁

Wow i love there deals check this place out before you look else where and plus they have great customer service this lady named Tina made my move so much easier for me

Tina was very helpful in showing different storage options . Great location and clean and secure facility.

I like Tina who has always been friendly and professional with me even when I go into lien

Brian is the best, Tina is ok

brian is the best

Went in to make a payment and tina and kellie were great, thanks for your help. Will continue to stop in to make my payment.

Tuna has been an amazing help to me and my family while we were out of country. Great Service!

Brian is great

Tina did a wonderful job!

Tina, property manager of public storage, gave excellent customer service. I was shown and directed the facility in the most cordial and professional way that it Inspires me to let friends know about the low rates and good service. Thank you Tina.

Darron was very helpfull in assisting me with attaining a storage unit.polite and proffessional.!reccomend to everyone!

Tina did a great job, got me in and out very quickly

Tina is friendly and helpful and assisted me greatly.

Tina and sharron are very friendly, and helped me with all questions i had.

Sharon and Tina were great, so helpful and gave me the best deal, would definitely come back.

Tina was great. We had a reservation at a difference site and she switched it and made it all quick and easy. Thank you.

Tina did a great job, thanks for the assistance.