Public Storage Self-Storage Units at 23439 Pacific Hwy S, Kent, WA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $47Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 66/moMedium 10'x10'
$ 66/mo $87Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 108/moParking 10'x20'
$ 108/mo $144Best Price Label
- Uncovered parking
10'x15'Online only price$ 129/moLarge 10'x15'
$ 129/mo $172Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 152/moLarge 10'x20'
$ 152/mo $203Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 159/moLarge 10'x15'
$ 159/mo $212Best Price Label
- Inside unit
- 1st Floor
10'x30'Online only price$ 196/moLarge 10'x30'
$ 196/mo $262Best Price Label
- Outside unit
- Drive-up access
12'x30'Online only price$ 256/moLarge 12'x30'
$ 256/mo $341Best Price Label
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Self-Storage Near Kent
Resources from the Help Center
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Kent Storage Units On Highway 99
Kent Public Storage offers affordable self storage and convenient access off Pacific Highway/Highway 99, Kent Des Moines Road and I-5, making cheap storage easily accessible for customers throughout the city.
For smaller loads, like clearing out old electronics, sports equipment or a few boxes of personal belongings from an apartment near Highline College, a 5x5 storage unit offers the perfect storage solution.
Just a couple of miles off the shore of Puget Sound, a 10x10 storage unit is a great place for Des Moines residents to keep fishing and boating gear or even small kayaks and canoes just a few minutes from the water.
Families getting a little tight on extra room in a home near Mt. Rainier High School can reclaim some space around the house by using a 10x20 storage unit to pack away old furniture, boxes of old clothes, some workout equipment that's been collecting dust or even an old entertainment center and TV that's no longer being used.
Indoor storage units and outdoor storage units give customers plenty of different storage choices. There are also rental parking spaces for car storage, truck storage or motorcycle storage.
The manager lives at this facility and the storage area is gated with electronic keypad-code access.
As the third-largest city in King County and just about halfway between Seattle and Tacoma, Kent offers convenience and modern suburban amenities with a bit of small-town charm. It is Public Storage's goal to make sure the storage needs of the community are met with excellent customer service and affordable storage rental options year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 637)
I am very happy with the customer service they provide. Janet was very helpful and got me the best deal possible.
This facility has hours that show it open but I rarely find the office staffed. I often pay 2 months in advance for this very reason. If I wanted to do business online I wouldn't rent a space. For the price charged I expect face to face service
Aweso.e,affordable and dawn is amazingly hard working and very patient
The rep who helped us was so kind and helpful!
No access after 6? How am I going to access my things when the gates are open less than 8 hours. a day a waste of money
Found roaches and spider nests in my unit. Tried multiple times to get ahold of property manager, never is there, doesn’t call back- absolutely horrible storage unit. I’ve had public storage before and never had such a horrible experience.
Called in from out of state to ask questions about my unit and bill. Joelle Dinkins was thorough, professional, and incredibly kind. Thank you so much for the excellent customer service.
Joelle Dinkins is an Outstanding property manager. We were greeted at our unit after we arrived n asked how we were doing n checking if everything was OK with our unit. It was wonderful to feeled like someone cared. First time Ever we have been greeted on the property
Joelle was a great help
Had a great friendly, Well Professional experience here @ Kent Des Moines Public Storage with "Kathy" , she's super cool. Simple & Very Easy going process
Work life balance must be great working here because getting service when needed is nearly impossible. Even official office hours apparently don’t apply. My code to get in isn’t working and will have to be changed for the second time in 6 months. Hope to resolve this today and get out of there asap.
The customer service representative Joelle was great, she checked us out was very pleasant, wish we could write more but the service rendered was outstanding. I highly recommend this place if you need storage.
The manager Joelle was very helpful and very awesome nice
Helpful, Courteous, Patient, Great Overall Experience
There hours could be better for the customer & not the company.
If I could rate 0 I would. I was 5 min late in leaving, in the process of loading my belongings into my car. I mistakenly let the exterior door close and my belongings and car keys were in the hallway. There was apparently no staff on site by 5:05 and NO ONE could be contacted, per the after hours contact helpful recital of the ‘policy’. When asked who the point of contact would be in an emergency I was told that no one would be contacted until operating hours at 6:00 a.m. Apparently after 5:00 there is not a single employee, or manager who exists to Public Storage, so it sounds like their work life balance must be out of this world. Their customer service, however, could use a makeover.
The best expierence I’ve had at this public storage!! Joelle was such a sweetheart and helped me sort through my issues with paying on the app and got me all set up for a new key everything was super quick and easy definitely recommend if you’re looking for some storage
Joelle was pleasant to deal with and amazing ...
Joelle was absolutely fantastic!!! She went above and beyond to help me. I rented online and didn’t realize it was an inside unit that absolutely would not work. Also when I saw the space it was too small. She fixed everything in minute with a genuine smile on her face. Fantastic person fantastic service!!
Joelle was amazing! She was super helpful to me - I came to trap a feral cat and she allowed me the space and availability to do so and her compassion and knowledge was so valuable to me- She literally is a life saver!!
This storage facility has been so easy to work with, easy to manage online and on the app, and easily accessible. I have to remember that I can only drive up and access it during normal business hours, but besides that inconvenience, it has been a great experience. Speaking to Joelle today was a pleasure and they were very helpful.
I spoke with Joelle over the phone at this location and she was very helpful, kind, knowledgeable and professional. She made my phone experience very smooth and seamless. A great asset to this location and big kudos to Joelle!!! -Phil
Joelle was so pleasant and kind With her customer service Thank you so much for her service😌
Joelle was very helpful when explaining charges on my account. She was informative, professional, patient, and friendly. I appreciate her help.
Brian is the best
They are NEVER in office and charge 10$ service fee over the phone I have visited 3 days in a row and nobody is there
Natasha is super friendly, descriptive, and do explain everything with great customer services. Thanks you -
Brian is the best
There amazing crew to help you out any time you need them
Brian gave us excellent service. He informed us and got us the best deal!
Danny was really helpful. Good customer. Very patient
Brian is the best
Brian kicks butt and helps when help is needed. Get this man a raise!
I was wary renting a storage unit given the few nightmare stories I've heard. After talking with Danny at the front desk, I'm confident in my choice-I'm happy with my rate, my storage unit is clean and dry, and Danny answered all my questions and concerns. Thanks!
Brian is the best service
Brian was great. While he didn't have the space I needed, he found a space at an affordable rate with a promotion for myself and my sister to rent. He was fantastic and deserves 5 stars!!
Brian is amazing
Brian is the best
Brian is the man!
Brian is awesome!
Awesome service from Peter! He was super friendly, helpful, and patient. Would recommend!
I would not recommend renting here, finding out my lock handle was unscrewed from the inside and half my stuff stolen! Someone smart went through the wooden wall because the only thing holding the wooden wall is screws. I did not get a call from the office about it! The guy that work in the office seems not to care. Does their security camera even work? This place is shady and I don't trust it. Also, this place is over charged to have limited time access and just to have a wooden wall that can be unscrewed from the outside.
Tracy your Out Standing
Peter was nice and friendly, reasonable prices I recommend to come here
Jenn is Amazing
Have a unit here. Trash cans are always locked, and customer service is awful when in need of help. Sold us a faulty lock and we are now responsible for the locksmith.
Awesome service! Peter is an amazing person, helped a lot!!
Mr Bria is very amazing in performing all services and all the customer services skills in this location. Please he is a great and performing agent. Best regards. Kossi.
The management don't know how to be a manager nor do that know how to treat people !
Brian is amazing!
Brian is the best!
Best in the NORTHWEST SERVICE from PETER
Brain is the best come and get it with him.
Brian is amazing! Thank you so much!
Waited 5 hours for someone to show up and then had attitude. Are you kidding me BRIAN!
Brian is awesome customer service is great
Peter was really excellent at helping us with very very good service
Great experience. Simple and fast service!
Michelle was very professional and patient helping us secure a unit!
We moved cross-country from Raleigh, North Carolina just when everything in Seattle shut down due to the pandemic in March 2020. So finding a house, starting the job, etc. was very challenging and we had no idea how long conditions would remain in shutdown and our lives unsettled. After paying storage with our movers for a short time, we ended up putting our household goods into a storage unit here and then we lived "temporarily" down in Portland with family. Now, two years later, we finally were in a position to be able to move our things out of storage and into our home. We had a great experience at this location. It was really easy to have a large moving truck come in and unload and load our items. We rented a 10x10x30 unit and over the two years we were only able to go up to Seattle from PDX to check on it a few times. We never had any issues of break-ins. It was clear that after 2 years that there were never any leaks or other weather-related issues, no evidence of pests such as rodents or insects, and all of our items were in very good condition after being stored for so long. I'm sure that since we had had all of our items packed from moving cross-country and we just left everything wrapped, boxed, and crated, that helped preserve the good condition of our items. I had been growing increasingly concerned as the months passed but we did not know in 2020 how long our things would be in storage and so we did not opt to find a climate controlled unit. Moving out was very simple. We had a great experience with the current manager, Lindsy, who communicated very clearly and made our entire move out process very simple and pleasant. In our experience we have had nothing but a great success with having our household goods in long-term storage at this Public Storage location.
Brain is the best !!
Alex and Brian are the Best
I'm a handicapped veteran and I needed to store an antique motorcycle. Peter went way above and beyond the call of duty. I would highly recommend him and this location. Two thumbs up. Hand Salute! Thank you Peter.
Brian and Janet are the best
They should open at 6am for Access and maybe close at 9pm for access. I literally need to take a day off work to go my storage and that is bad and inconvenient.
Brian is the best
Brain and Janet are amazing
Peter at Public Storage was very helpful. In changing my storage unit.. He was great.. Thank you very much Peter..
You'll have access during the daytime only, so if you work regular business hours you're SOL- they're not open during the evenings or early mornings. The office people are fine but have their hands tied, the manager is perfectly nice but totally unhelpful, probably also has his hands tied by corporate. Rates increase a lot, every few months, with no notice sent. As a traveling healthcare employee, when COVID hit and they reduced their hours I had no access to my unit. I ended up being out of town working for 4 months with two suitcases because the hours were so limited and I was traveling. Later discovered an issue with the door, got no help coordinating to get it fixed for almost a year (because, again, I travel out of town for work, thus the need for a storage unit in the first place) and I had to be there to do it. Just save yourself the time and trouble.
What's the size of the units and what's the price ?
Sure the great service and Ashley and Brian took care of me
Brian and Ashley are amazing
Brian and Ashley are amazing
Brain and Ashley was grate
I was having problems with them at first but Brian and Chanelle made sure to satisfy my needs to the fullest and cooperated with me in the best way , went our their way to call me and figure things out.
We didn't like the first space they gave us but they really went out of their way to find us what we wanted.
Bryan and Ashley are amazing!
Brian is awesome! Come rent here
I really appreciate your guys services everything was great clean efficient I will definitely consider you guys for my next Rental and I will definitely recommend you to all my friends or families you guys are great management
Brian was most helpful and let me use his chair while we did the rental. He deserves a raise and a weeks vacation
Public Storage is the perfect place to store your stuff should you need to they have different options of sizes that you might need there very easy to find you can't miss them being on the main road threw town , tell your friends and family . #love
I had terrible experience with manager.
Clean and well lite
All these public storages close way to early for someone who works a 9-5 . There is no time to get off work and come here . Pay all that money for a unit you can barley get into because they close at 6 .
Excellent service I spoke with a rep by the name of Bryan who was so thoughtful and cared about exceeding customer expectations. I appreciate employees who take the time to make a difference in the customers experience!
Brian is the best. Showed me how to open gate with my phone.
brian is the best, he did not write this
Brian is amazing
Brian is the best. Come see him
Brian is great
Brian is amazing! Showed me how to use my phone to open gate
Brian Is stellar......
Brian was great I came in this morning and he was able to help me quickly and take car of my needs very happy with the customer service 🙂
Brian is very helpful. He did an awesome job .
Friendly and helpful staff!! They also keep it clean!!
Yuck need to upgrade things here.
Brian, was very helpful and friendly, and professional. Thanks B!!!
Brian was amazing! Showed me how to open the gates on my phone
Zori was fast and great
Brian explained pricing great ! Very nice (: I will be recommending this place
GREAT Prices/GREAT Service!! BRANDON and CARRIE Are the BEST!!! So Friendly and Helpful!! I Highly Recommend Renting from Them!!!
I don't deal with public storage because my storage got broken into while cameras all around my storage they didn't see anything
Brian was helpful
This facility looks safe on the outside, but the doors are wood, and the locks can be easily comprimised. After my unit and several others were broken into, I removed what was left if my items and mived them to a more secure facility
So convenient. I love how easy their program is to get in a unit right away. Everything done on line. Show your I'd when you arrive an it's done. Great location for my personal needs an price is right.
Excellent Customer Service! Brian was extremely helpful & knowledgeable. He went above and beyond and I highly recommend using this facility! Thanks again Brian!
Very clean inside
Brian was great and fast
Don't rent here or any public storage for that matter. This all happened on the 9th when I got a phone call saying that they found my storage unlocked and said I had a few items in the unit literally a table and a crib. I told them I had moved because my husband is in the military and I would have someone come get the things because they said they wouldn't close the account until they were gone. Never told me if I didn't get those things out they they take it upon themselves to get the things and charge me for them or I would have had someone in there that day but I had planned on someone to come get the 2 things after they got back from their vacation. But what really gets me is I paid for the month and not even a week after that phone call I see they are trying to charge me $350 for a cleaning fee for literally a table and crib but I paid for the month? Don't you think I should have had till the end of the month to get those things out? Really greedy if you ask me District manager calls and says because someone came in my storage and unit and left the stuff in the hallway and that is why I'm being charged? I call bullshit why would some random person come in take the stuff out and just leave the stuff in the hallway? They can't use the storage unit, obviously the employee took it out so they can rent it out to their next victim and charge me $350 for literally A CRIB AND TABLE THATS IT. Also what a coincidence he said someone on the 14th went in there at 10:43am and pulled the things out and how I got a email that I moved out at 11:36am. Wow so you guys were really on it huh? Need your money right? Than doesnt even bother to reimburse me for the half the money I already paid for the month. Screw you public storage you guys are snakes
They just raised my rent by 30% but yet the gates are only open 9:30-6:00. Can’t wait to get out! Avoid!
I originally gave it a five stars five years ago but after one break in and two leaks from other units - problems which management provided zero support I moved out
A big thanks to Galiysha for excellent rental experience. Galiysha’s was quick to answer all my questions and concerns. The attention to details and care that Galiysha offered us during this process is very much appreciated!
With short timeline circumstances, the management here helped me solve my resource issue and move quickly. Rare, real-time response and superior team support.
Recommend highly. Tiffany has excellent customer service. Great rates.
I would give a 0 star if possible. I made it very clear I want to be all paid up through February without any issues when I got the unit on November 26th. Not only got locked out and had to pay an additional $133 I shouldn't have to pay but also got a final bill of $26 I owe. Very disappointed.
Brian has been very helpful in many ways I had a great experience here with Des Moines Public storage would very highly recommended to everyone
I would like to understand why, there is an on-site manager but the facility doesn't open until 930 am and closes at 6 pm. This is absurd at a minimum I would expect to at least open every day at 6 am, people need to be able to get there items and start the day.
Everyone needs a place to store their valuables.
Adria and Brian good service ,helpful
Great customer service! Thank you!
Unfortunately, there are no cams inside and outside. You need the additional protection for the locker.
They are very clean. Very polite
Alex Stone was rock and perfect excellent during his custo.er service.
Teuila is was very patience with me, looked at couple of units to find what was convenient for me. Brian also was a lot of help and very informative. A++
STAY AWAY from this Public Storage facility. TWICE I have had my unit broken into. This time thieves stole thousands of dollars in property. Property Manager said the area is extremely unsafe. STAY AWAY!
Great customer service from teuila!!
Teuila and Jessica excellent customer service they are professionals and very friendly so happy how they solved my problem!
Brian + Jessica = 👍
I went online to check out prices, and they seemed pretty reasonable (I believe it was quoted $143 a month for a 10' x 15' room on the first floor in a climate controlled in-door storage room with the first month being $1). I went directly into the office and met with Linda. She showed me the facility and took me to the unit that fit what I wanted. To get to any of the units you have to enter a passcode, and then each unit is locked with a standard key lock (or lock that you bring yourself). The facility is a little dingy, but not unclean. There are also push carts that you can check-out, though they are also on the dingy side (no extra cost for these, but can only be checked out when staff is on-site during normal business hours (up until 5 PM at this location)). The room itself was spacious, and probably about 7' tall. She quoted me around $160 for the room, as the $143 was online only. I did have to make a reservation online in order to get the $143 price, which was a little obnoxious (why not just honor that in-store?), but it only took a few extra minutes. It was super easy to set everything up such as auto-pay and authorization for other people to access to the unit, all done from the tablet they have at the front desk. There is also a $24 one-time administration fee, and there was a one-time fee of $21 to use their provided lock. You also have to buy monthly insurance (ranges from $3000 coverage for $11, which I took, up to $5000 for $31 a month). It is very odd that they encourage not to keep valuables there, even with insurance. I dropped off the first load a few days after signing the agreement. Pretty easy to get to my unit, though there is no map on the first floor for some reason, so you might get lost the first couple times you're in there. It can also be a chore getting the push cart through some of the doors, as the doors close pretty fast. Overall, happy with the rental so far!
Gates are back up, no one broke in this month. Still no light or heat in units.
Friendly, fast, and convenient. I highly suggest this place.
Carrie did great
Stopped in last minute to get a storage and Teuila was so helpful and generous to work with me fast and informative. Awesome job lady!
Teuila, best customer service I've received anywhere in a long time. Been a customer here for years and have never had any problems. Super easy access from I5.
I'd give 20 stars if I could great job Jessica and teuila
Brian was very helpful and very pleasent to work with
Not a bad storage facility, but very expensive. My rent has increased twice in the last year.
Jessica = 👸 🐝
Teuila was always very welcoming and soooooo helpful to me and my husband every time I come in. It’s been such a great experience with Public Storage, Thank you for great customer service!
Teuila was great!
Teuila & Jessica are doing a great job and helped me so much today! Thank you, ladies!
I got a phone call because our payment didn't go through. I appreciate someone taking the time to bring this to our attention! I was also able to put in a request to lower my rent, since it has increased wildly, and got helped with the waived fee. Thank you Teuila and John!
Teuila, Jessica. great service. Thank you guys.
Teuila made my move in so easy and simple. She was very welcoming and friendly, She took her time to look for a convenient and affordable way I can rent my unit. Please ask for Teuila when you come in to rent a storage, she got all the information you need. Much Mahalo!
brian is amazing best custumer service
If it was possible I would give them zero Stars. I helped my aunt get 2 units here last year. she moved to California. several months later they said that they had a water leak and cut the lock off. they said they put a new lock on. then I got a email saying that the storage wasn't secure. but they refuse to let me put a new lock on or check to see if anything is missing even though I'm on the account. the employee Brian just sits with a smug smile on his face even though the district manager told him to give me access.
Rent at your own risk! Unit 241 has a leak and from the rust stains on the wall it must have happened multiple times. We of course didn't take their insurance, so the fact that thier roof has a hile some where is our problem. The contents of two boxes and one tote are completely destroyed. They were 3' and higher off of the ground. Hope this helps people down the line. We lost personal items; diplomas, high school photos, yearbooks, family photos, and worst of all a family rug. Nothing that is life altering but it's the fact that you cant trust the building that your paying to rent, that should be sound, to keep your items safe. As Vicki the property manager said, you read the lease, it's on you.
Location, location, location!
Erica was fan flipping tastic
Erica and Carrie these girls are great they did an excellent job .....I give them an AAA...😁😁The walk to the unit with Erica was really nice.Thank you !!
Are the units heated? What is the monthly cost of the 5 X 5 and 10 x10 units? Contract with a monthly requirement?
I use this storage all the time
My “Mount Rushmore” of places I’ve visited include the Vatican, Eiffel Tower, the worlds largest ball of twine, and now this storage place. Eric and Brian were so lovely. Thanks guys
Brian and Erica are number 1 1
Brian and Erica are an amazing team
Brian and erica are great
Mr. Brian was wonderful at assistance with finding the right storage size for me.
Jamail is super helpful and available to answer any questions/help with what I needed. Her customer service was awesome. Will be returning
Very clean storage
Always great people
Brian and Shayla gave me great customer service! They are always very friendly and greet me with a smile.
Lynn was very friendly and courteous. I was a little surprised at the "required content insurance" that I do not recall seeing in the web site ads with the information about the rates. Overall a good experience
Lisa was fantastic help and was very informative and got me in and out of the check in process quickly.
The place had random people walking in and out of the storage facility. Even though there are surveillance cameras, there was no one to monitor. I went to report but the office was closed during the working hours. The exit gate has been broken for months. And here's the actual experience about storing. The storage unit had water damage, because the upstairs person decided to wash his stuff inside the unit. The management says that they have notified the person and that's it. The insurance company won't pay the damage because the guilty party needs to be sued and the facility won't give me the name of them. Do bottom line, if you want immunity from any illegal doing, this is the place. And if you actually want anything to store, DON'T GO TO THIS PLACE.
To expensive and it smells terrible in the units. Rude managers on the phone. I recommend someone else
I had previously made a review, that was angry out of frustration. Since then, things have been taken care of. I wish that we could do multiple reviews. Storage Needs - ☆☆☆☆ They had what we needed, in a time of need. But the prices are a bit steep. Facility Staff - ☆☆ Brittany was wonderful to work with, She helped out a lot in the beginning. Some of the other staff members, need to not vent about others not "doing their job". Devon/Regional - ☆☆☆☆☆ Devon and I got off on a bad foot. But we came up with a deal that worked out for both myself, and the storage facility. Now when something else came up. Devon was on it, and fixed the problem. Overall it is not a bad place to rent a storage unit from. The staff could use some work in appropriate work ethics, if they are not happy with their job maybe they need to find a new job. Devon is a great guy to work with. He is a company man, and is looking out for Public Storage's name, but he does care about the customers too. So I am giving a rating of 4 stars. Devon and the facility, make up for the short comings of the staff.
This property is always debris free and the customer service is well organized and very friendly.
Hahaha. Very overpriced
Brian and brittany are great
Helping a friend move and needed a few things. Brian and Brittany were great help and very friendly. Great customer service!
have not been to this particular type of establishment in many years...although,i gotta mention the wonderful,prompt,and professional customer service provided by both representatives "Brittany & Brian", thanx a bunch y'all!
I met Brittany when paying my public storage invoice for another location at her office. Her amazing personality immediately won me over and I decided to move my storage unit to her property. When we came and signed up to move in we met Brian too, both are top notch employees!!
Brittany help me and was Awesome. She explained everything in great detail and was considerate of my time.
The ladies at the counter did a great job.
Awesome customer service, Stephanie was very helpful and is very accommodating with our questions and needs of storage and price
Do you allow a POD on your property to transfer contents into one of your units?
DO NOT USE THEM FOR YOUR STORAGE NEEDS. I've had nothing but trouble from them the entire six months I've been storing my things there. First, their advertising is misleading. That "first month for $1" promltion is a lie. They say the first month's rent is $1 but what they fail to mention is how they're going to hit you with miscellaneous fees and mandatory insurance. I ended up spending around $50 just to move in, but I was in desperate need so I just took it. Then they tell you that any boxes you buy and don't use can be returned for a full refund. Sounds nice. Then the sales rep recommends I buy a pack of assorted size boxes because the bundle is cheaper, but again fail to mention that the refund only applies to boxes you buy individually. They wouldn't let me return the boxes I had left over from the bundle. As if that wasn't enough, at no point did they mention that they don't prorate you for the time you don't use the unit if you move out in the middle of the month. I'm moving out on the 1st of June and they're making me pay $218 dollars for that single day of use. Then I'm sure they'll turn around and rent that unit out for the rest of the month and double dip. Shame on you. I've stored my things multiple times in my life at various places and I've never had such an awful experience anywhere else. DO NOT give these shady dealers your money. Tell all your friends.
Halls are kinda dark and seems to smell like urine at some entrances
Brian is the best
Brian is the best
I just want to say to everybody who wants to rent a storage unit in this location via where did they lie about it to rent day if you read tune that unit empty on the 31st or the last day of the month they will tell you they’re going to do the walk out and they’re not gonna charge you for anything else I find out there is totally a lie they they will charge you for another month if you don’t make sure they do the walk out on the first of the month I haven’t talk to the person and front desk at day before that today which is sad in my car is the first of every month so be aware that will steal your money and all they have to say is will you sign a contract horrible oral service especially guy Brian… Races and he barely talk to you and he doesn’t give you any Splaynations and all he said is under contract very unprofessional customer service
Lisa was great. Customer seevice at its best.
Good service. Lots of options, security fence and camera is helpful.
Stephanie is great and showed me how to protect all my things and gave out great deals
Stephanie was amazing! She was helpful in ensuring that we got the right size unit for my mom & didn't get stuck stuck with more space than we really need. Her positive & welcoming attitude really brightened our day!
Stephanie is the best Manager ever! My grandmother needed a place to store her things while I remodeled her house and we called around and everyone was booked up, UNTIL, Stephanie answered the phone and she met us on site, found us a 10x30 for a great price!! Recommending this place to Everyone!!
A reasonable place to store your things at.
Stephanie was very professional and friendly. She explained everything about the different storages sizes and her knowledge was stellar in the information she provided to myself and my family.
Stephanie helped me with getting a storage unit and saved me money by getting an appropriate size for my needs.
Rent for a year and a half, reasonable rates, clean, dry, secure and well maintained property. Really friendly staff. Nothing but good things to say!
Stephanie did a wonderful job today and she was very good when talk about the storage units over phone very good service
Liz was amazing great customer service she deserves a big raise😁 she really helped me out in my time of need. Thank you Liz👍
Great service, stephani made it really easy
Stephanie was great!!! Best service ever without being pushy!
Quick and easy start in July and move out in December thanks to Stephanie at the front counter! Never had any problems accessing the gate whenever we needed. Great place to store your belongings.
my stiff got wet while in storage
Clean storage with friendly service. Stephanie was so friendly!
Best service out of all locations! A lot cleaner, no cockroaches and great onsite security. Moving out because I downsized but great staff and Stefanie is awesome. Thumbs up guys!
Stephanie was entertaining and helpful.
Stephanie was professional , knew her job, made me understand the whole process and exemplary in sales
Stephanie was really nice and knowledge
It was quick and straight to the point. Manager Stephanie was nice and knew what she doing.
Stephanie had amazing costumer service
I had great experience with Vanessa today she was very helpful I recommend u use this location !!
Stephanie helped me pick out storage packages and gave me discount! Made moving easy ! Would recommend it if u looking for public storage!
Stephanie did a great job in making sure our items are safely stored. Great customer service by the team !!!!
Stephanie she best of best I thanks he so much for the hard working :) come see her today she has limited space
Help was awesome!! but the units are very old and the doors on the individual units don't appear very secure even though they are locked. Pretty dingy inside the individual units. Probably doesn't matter but we have rented others around the area in better condition. Otherwise good system getting in and out of complex.
My experience with Ms.Ameitra was perfect she was very kind, professional, and patient with my needs.. If I ever have to come back I would be very grateful to have her help me again she's a wonderful employee....
SCAM!!! They shoot you a low-ball rate, then REQUIRE you to purchase a lock and insurance, even when you have them already.
Stephanie did a good job for a grumpy customer (me)
Stephanie was very helpful and knowledgeable.
Stephanie was very helpful and professional. And she had me in a unit in no time at all. Thanks Stephanie
Friendly,Its cool kinda fast. Check them out..
Stephanie helped me understand how to Rent a space in my price range
Shayla was very helpful and had the knowledge of what she's doing..I would refer anyone to come here for storage..☺☺
Excellent customer service and professionalism!
I got wonderful service and all of my questions were answered. I feel good about leaving my items in my space on this property.
Stephanie helped me to get the summer kick off sale started! Great service!
Stephanie and Adam were great help, they are very patient although there was a language barrier! :)
Adam was very helpful and kind while assisting my Mother and I.
Stephanie helped me with showing me the property and takin care of me. Awesome customer service. Thank you.
Stephanie made it easy to understand how to protect my items thank you!
Great customer service and friendly attitude I would definitely recommend this storage and Christina was awesome :)
Stephany was preofessional and speedy like her personality
Stephanie helped me find the perfect storage for my Company and an amazing price
Stephanie is very nice. Excellent customer service
I would like to say Stephanie help me, she was really friendly and knew her job, she was patient with me and showed me a couple of spaces. Kudos to Stephanie.
Staff is very friendly and well trained. I would recommend this facility to my friends anytime!
Stephanie helpede by saving money on a great unit!!
Stephanie was very professional, courteous and quick in assisting me with my storage space
Stephanie helped us to find the right unit and gave us great price!!! :) thank you!
Stephanie helped me by saving money
Stephanie helped me find the right size space by getting to know what I was going to store. She definitely was a big help, especially since this was my first time using a storage unit. Would definitely recommend this storage place :)
Lisa at the front desk was a huge help. Went beyond the call of duty.
Stephanie was extremely helpful! She showed us multiple units until we found what we wanted. Then she went over everything in detail so the usage of this storage space would easy to follow. Highly recommend!
Sherrie was awesome !!!
This is for Tina for being an awesome lady for her patience and understanding THANK YOU
Tina is good and Ariel good pricing and good space
Tina was very a good help being homeless is very hard and even harder because people like to judge she made me feel alot more better even about my situation and thanks so much to the other work for keeping a smile ariel as well thanks ladys
Tina and Christina are good ppl there excellent service...
Great service from christina.
Luv dis place, bt luv da ppl especialy "Tina" such a kind, sweet, ad friendly person. ☆☆☆☆☆
Shayla was great
Shayla and Christina were very helpful and polite. They answered all my questions very quickly.
Tina and Christina had great customer service and very professional. They work fast and get you everything you need thanks
Fast and great service and great price:😍
Tina was a great help
Tina is great person and very very nices
Tina did good job, fantastic customer service.
Tina & Sherri were so nice and easy to talk with. They made me feel like I was renting the right location for my needs. The facilities were nice and clean too!
Tina and shyrika did great with customer service and got us in our unit in a timely manner
Came to rent a unit, and was pleasantly welcomed by Tina. She had all the answers to our many, sometimes odd questions. Lol. Good service by good people. Would definitely recommend.
Tina, was straight to the point ,and took care of businesses she went way beyond the customer services. ,
Tina has been ba great help nice to my needs . also very friendly
Bill and Tina are wonderful. They are so knowledgeable about moving and the challenges that come with it. They were so helpful in directing me to the unit that I needed for the amount of storage that was appropriate. The site is also secured with an on-site live video feed and that's great for the safety of not only my possessions in storage but mine and my family's personal safety also.
Tina has done an excellent job thanks for everything.
Met with Tina and had her helping me. Awesome job, got me taken care of with everything I needed.
Excellent customer service!! Fast and efficient! Tina rocked!
Tina was a really big help to my stressful day going over and beyond her duties to make sure my needs were met very nice and polite homely feeling she gave the office all i was missing was the chicken noodle soup 5🌟 for Tina and her crew!!
Tina was fabulous she was very friendly job well done couldn't change anything she has done great job.
We were there today afternoon and rent storag, we are so happy, her neme is tina she is so nice and she knows how to treat customar
Tina has done a good job with customer service. Thank you and chima also.
Lisa was very thorough and displayed exceptional customer service.
Love the excellent customer service, Tina took great care of us! In and out fast. So great that we came back for a second time
Tina helped us with our new storage . She listen to our requests and give us the opportunity to see the unit before we rent
I love this storage thank u Tina great prices
Tina did a great job and customer service. Thank you
Tina and Rick were awesome , super helpful kind and curtious. Would recommend public storage at 23439 pacific hwy in Kent wa. To all my friends and family .thanx. guys
Great friendly staff, Stephanie & Chima were friendly and helpful.
Chinma and Tina were very helpful and professional!
Great job tina
Tina is amazing... she has helped me through all of my moving needs and situations. I have not had good experiences with any other employees at that location except for her. I have been at this storage location for over a year now and I am going to continue to stay because of her.
Very informative. Pleasant and friendly.
Great service they have here and I thank Tina for being such a good customer service and it make my day so easy...Thank you and I recommend this place to everyone
Tina, the manager at Public Storage had the best personality, knowledge of the job and I felt so satisfied with her assistance. Excellent!
Tina was very nice and helpful. fun chatting and great experience.
Tina was awesome! Friendly and informative. Loved her personality!
Tina was so nice and informative and public storage is great for my needs.
Convenient,clean facility. The property manager Tina, was extremely knowledgeable, friendly and helpful.
Tina, Tasha, Tamika were great. Fast, friendly and efficient!!!
Kathy and Lisa were wonderful. Very fast extremely curtious!
Awesome service. Tina's on top of everything and a huge help.
Tina!! Is wonderful go check her out
Got us in our within thirty mins was very friendly her name was tina
Tina has done a gratis jobana thank you
Darron was great
Tina & Lisa are awesome i really appreciated there service!! Keep up the great work ladies
Tina has done a great job while I have been a customer.
Tina was absolutely awesome. She was very helpful from the moment I walked in and she helped me figure out which would best fit me. Very pleased with my experience.
Was very impressed with Tina,she made the whole process very painless. The site grounds were very neat and clean as well.
Had a positive experience with Darron.
Just good service
Tina was very helpful and took her time with me, I really appreciate the help I got from her at this time that I needed the most. Great service! 😁
Wow i love there deals check this place out before you look else where and plus they have great customer service this lady named Tina made my move so much easier for me
Tina was very helpful in showing different storage options . Great location and clean and secure facility.
I like Tina who has always been friendly and professional with me even when I go into lien
Brian is the best, Tina is ok
brian is the best
Went in to make a payment and tina and kellie were great, thanks for your help. Will continue to stop in to make my payment.
Tuna has been an amazing help to me and my family while we were out of country. Great Service!
Brian is great
Tina did a wonderful job!
Tina, property manager of public storage, gave excellent customer service. I was shown and directed the facility in the most cordial and professional way that it Inspires me to let friends know about the low rates and good service. Thank you Tina.
Darron was very helpfull in assisting me with attaining a storage unit.polite and proffessional.!reccomend to everyone!
Tina did a great job, got me in and out very quickly
Tina is friendly and helpful and assisted me greatly.
Tina and sharron are very friendly, and helped me with all questions i had.
Sharon and Tina were great, so helpful and gave me the best deal, would definitely come back.
Tina was great. We had a reservation at a difference site and she switched it and made it all quick and easy. Thank you.
Tina did a great job, thanks for the assistance.
Tina is great, every time I come into the office she treats me fantastic and assits me with anything and everything within her power. Thank you Tina
Brian is the best darron ok too
Darron is very professional, as is "Brain" aka: Brian! Great personalities w/o stepping over the line. Informative and bright, I'll definitely recommend this location to everyone! ;)
Just plain rude. Never again...
Tina did a great job and thank you.
Darron, tina, Shandon thank you for given us a good service today 😄😍❤
Awesome people always helpful
I enjoyed Tina, the storage manager great professionalism, and information on storage availability, and prices.. The facility was very clean and easy to get around.. I was was very pleased and impressed..
Tina and Patrick did an awsome job of helping us out. Very hands on and informative.
They were great patric and tina
Dan did a great job!! Thank you for putting up with my attitude that I gave you!!
Great communication and friendly service with thorough explanations as my parents get their life back together! Thanks, Patrick and Tina for all your help!
Well the manager Tina was great she really left me feeling like my belongings were safe & sound.. Thanks Public Storage
Tina was excellent
Excellent customer service with welcoming. Thanks Tina
Tina and Patrick great customer service and very informative and cheerful.
Tina was a wonderful help with my storage needs!!
Tina , brain and Patrick did an excellent job the time i had my storage.. Highly recommended this location.
Tina was very helpful with questions i had . thank you.
Tina is fast ,friendly and knowledgable and s real joy to be around!!
Tina was a life saver. With me being a 1st timer to rrenting a storage she made it a breeze. She was patient and explained all with ease. Thank u Tina
Brian is great
Jordan and tina did great customer service and got us a unit very fast.
Jordan and Tina was very helpful and happy with the service
Tina has excellent customer service. Great place
Tina was a very helpful person excellent service
Great service! Tina was great help!
Kevin was great has
Have to thank Tina and Kevin for getting us through a tough move. When they found that I am disabled,they went out of their way to accommodate my needs. Thanks Again!
Tins and Kevin were great and I thank them very much for the speedy service.
Nice people service is great tina was very helpful and curtious thanks for all the great help
Tina & Kevin
Great service from Tina and Kevin. They are really helpful.
Tina and Kevin were very helpful and helped me through the entire process. Great service and facilities.
Tina was great! Felt like family.
She was wonderful
Tina and Lillie did an excellent job there customer service. I will give them all the stars for taking care of me. THANK YOU, Tina and Lillie.
Best help of my life I didn't have enough to pay but made sure to help me with a storage place really nice people check them out 😊
This was a wonderful experience. Everything went super smoothly for our first time renting a storage place and Tina here was very nice.
Curtis was Great! He got us in and out very quickly! Very professional
I just met Tina at the public storage, I didn't know exactly what I want, but the thing she offered her help. That was so helpful and I leave the storage very happy. And plain to come back.😀
While I have been at this location, they have been very helpful. thank you Tina and Curtis.
Tina was great and assited us jn a very professional manner. Thank you.
Service was good they helped us immediately and had no problems answering all of our questions, people were also very kind.
Great customer service, thank you Tina
Tina gave me excellent service, I am very happy
Tina and shar on are awesome great cosomer service thanks
Brian was very professional.And fast, made it worth my time.
Tina was great assiting me with my needs at my unit.
Tina was such a help and always showed excellent hospitality.
Tina was grrrreeeeaaaaattt!!!
Miss Tina is great and always uses great customer service when i come in. Thank you and thank you curtis and andrew.
Very friendly staff; easy to set up an account and move in.
Brian and Tina are awsome!!!!!!
Great customer service. Personable and informative!
Tina and Katie were very helpful/patient with us. They showed us a few storages to choose from and was very helpful in my next day trip to purchase 2nd space cause I under estimated what I needed. I would use Public storage again.
They do alright by you.
Brian is awesome. ...
Tina and Jessica are a pair of the greatest service technicians ever. I had no idea how to resolve my credit card issue. And with a few smiles and a couple key strokes it was handled. Thanks to these two lady's and to you, for hiring them!
Tina was great and good about security. Thanks Tina.
Tina is every good work and helpful and it feel home
The service is excellent; sweet people!
Tina has been great every time i come in.
I honestly have to say this is the best location awesome people and knowledge of the property and Tina oh my gosh and Lili what a team Thank You public storage for making my my moving nightmare a dream come true and then
Tina helped me get everything started and help me close everything out. She was awesome!!!!!
Jennifer &Tina helped me get a lower rate. They are also very nice lady's
Jennifer and Tina are very helpful, they know what they're talking. Awesome ladies :-)
Tina, has done a great job for me today , its been a pleasure, surely will come again.
Tina was very prompt to serve me, extremely efficient, and kind. I highly recommend this location.
Tina was great help for me and has been helpful in more than one way for me. I love this property and would recomand everyone to use this one.
The Ladies here Tina and Jennifer are awesome very fast efficient and friendly I would definitely refer this store to anyone
Tina is the BEST!
Tina did an excellent job and good customer service
Tina and Bradley were incredibly friendly and helpful. The property is clean, secure and conveniently located.
Tina was just great and did a great job. Thanks
Tina & Bradley were super helpful and polite...& I was just accompanying my friends. You guys are awesome! And Tina has awesome nails. Bradley is kinda adorable, but Tina kept him straight.
I am so glad to meet Tina and Bradlibgot a good service
Tina and Kim were excellent job With Thier service thank you kindly.
Tina and Kin were wegreat helping me with what I needed...ty
TINA & JIM ... Awesome she rocks I would I would recommend this property rental space to any of my friends and family if I ever left I would definitely come back and rented this property
tina has been very helpful she answers all my concern and is nice to talk too
Tina was absolutely the best....she was very helpful with everything. ..great customer service. ... You do not want to lose her....
Tina was very courtous and and made sure thr unit was nust what i needed
I love this Storage place. It's always clean, well lit and the office staff always professional and pleasant, especially Tina, she always has a smile on her face and ready to help out with any needs no matter how big or small. I would recommend this place to anyone wanting a safe secure place to store their items at a great price.
Great service from tina
Great service and professional. We recommend using storing with this location. Thanks for the help with our move.
Brian was great!
Tina was very helpful, and great at customer service!
Tina is very frendly and helpfull
Tina was a great help trying to assist with my lock.
Tina has been more then helpful and the greatest.
Friendly helpful and efficient. Sam and tina were informitive and sincere in approach.
Samantha was very helpful and explained everything
Friendly personnel and extremely helpful
After a "room mate gone bad" situation left me with NO purse, wallet, license, phone, storage gate code, AND unit key (as well as ALL my wordly possessions), it was a reprieve to walk into a wonderfully air conditioned office and be greeted by Tina and Sam! I feel they went above and beyond their job "description" in helping me access AND secure my unit. They were empathetic to my fragile emotional state & frustration. I came in sweating & near tears and left cool & smilimg ear to ear! THANK YOU TINA AND SAM
I visited Brian today, never before had a storage unit. He was really friendly and very helpful. The price I got was pretty good and I'd recommend this place to store your stuff!
Tina is the nicest person I have ever met.
sophie and tina are always so helpful whenever i call and whenever i come in to make a payment. Great customer service!!!
Tina was Most Helpful and Very Pleasant.
Julian was great. excellent customer service. unit was clean. very professional.
Brian was very friendly and informative. Helped me get everything set up quickly.
Great! Brian is fantastic.
Tina and julian did a great job assisting my needs. Thank you.
Very nice, clean place and wonderful costumer service.
Great service from Anthony and Tina thanks
Tina was awsome
Kameron and Tina Best customer service. Awsome
Helped me find the best deals. Quick and efficient thank you kamron and tina
Great storage facility convenient to airport. Brian was most helpful!!
Avri offered exceptional customer service, was quick to address my concerns and help me find better options. She did all of this with a very positive attitude and great energy! She has been extremely helpful and a pleasure to work with. Her co worker tons had been very helpful both in person and on the phone, a very pleasant person to work with
Great customer service Tina. :)
Thank you, Tina & Avri! You ladies are Funtastic!!!
Great fast service from Angela and tina
Anthony and tina are awsome
Excellent Friendly Service Thanks Alvin your great
Brian was very helpful
Brian was great
Had good service from Andrea and Tina. Thank you
Great servuce from tina
Great and friendly staff
Tina always treats me with kindness and respect.
Brian is awesome.
Brian helped me he was awesome!!!
Tina was great! she was so accommodating and friendly. Brian was also terrific.
Shawn and Tina did a great Job. Thanks
Hi, I came in and Brian was great to work with. T.W.
Good customer service .great job on communication. Fully satisfied Tina is best at her work love her customer service
Brian gave great service. He was awesome.
Rented this place rather last minute when I realized that I was going to be purchasing a house a bit quicker than I expected and moving things into my friend's basement was going to be a massive pain... especially if it meant moving them all back out in about a month! Calling around I found a lot of different prices for drive up units but with a piano and a bunch of heavy furniture from staging my previous home I didn't want to do anything with an elevator. This storage facility was inexpensive and had exactly what I was looking for. I kept the place for one day over a month and there wasn't any problem with this... they charged me the day prorated rate and that was all. Total pleasure renting from these folks. I don't suspect I'd need to do it again in this location but if I did I'd definitely choose this public storage location again.
Tina was awesome went above and beyond to ensure that I was able to get into my unit in a timely manor even contacted my family member who is on the account when I couldn't! Thanks Tina!
Very sweet. Her assistance was very helpful and handle her service respectfully.. She understand and listen to what I want. Thank you, Tina
I came into public storage to see about a rental space as well as prices. Tina was a wonderful women who helped me with any and all of my questions. She made me feel very welcomed and provided me with more knowledge than I expected going in. The property was very well kept and the spaces were well taken care of. Though my plans changed and I no longer need a rental space, I will be spreading the word for people to rent at her facility. I, myself, plan to rent from her in the future.
Rented unit and Brian and ami were helpful
Ami provided awesome customer service! She answered all my questions for me and was very helpful and really nice. I would definitely recommend public storage to a friend or family member!
Brian was GREAT
Tina and Lydia were awesome...each one 5 stars
This was my first time here at Public Storage. The service that Sofie and Tina gave us was top notch! Extremely helpful and very happy doing so. I felt like our business mattered! Very impressed! I would highly recommend. Customer satisfaction matters here!
Ami was awesome, super helpful
I have never been out right lied too, over charged, & treated as poorly as the bait & switchers here. Two times I set up auto pay with them & 2 times it magically disappears so they can either run up late charges or just flat sell your stuff. I set up auto pay before leaving the country on trek & upon returning I find out they are going to auction my stuff. Seriously idiots or criminals. Seems like an epidemic at PS as they spam fake reviews & have tons of complaints. If you want a great storage place check AAAA storage in Seatac/ Normandy Park.
Tina is an amazing public storage representative. best service! !
I've always had a great experience storing with public storage!
Brian was very helpful and informative. This is a great place to go for your storage needs!
Amazing. Brian was super helpful. Excellent place.
Tina was a great help
Brian and Tina were extremely helpful and super nice!!
Brian was very helpful. Gave a good deal.
I had a great experience getting set up with a storage unit the employees were nice and helpful
I LOVE THIS PARTICULAR FACILITY, BIG SHOUT OUTS TO MISS TINA & HER CREW... THANK YOU SO MUCH FOR MAKING THIS EXPERIENCE (CAUSED BY MY HUSBAND OLIVER LOVATO, HIGHLINE MEDICAL CENTER & CATHOLIC HEALTH INITIATIVES, MAKING LIES UP ABOUT ME, WRONGLY LOCKING ME UP, VIOLATING MY PATIENT RIGHTS TO PRIVACY & BEING IN NONCOMPLIANCE WITH HIPPAA PATIENT CONFIDENTIALITY RIGHTS) I am forever grateful to y'all, MAY GOD BLESS YOU ALL... MAY YOUR COMPANY SHINE!!!!!!! -Michaella Misko aka MM, Bringer of Light ☆☆♡♡♡☆☆
Tina was wonderful, the service was excellent!!!!!
Tina was very helpful and a pleasant person...
Brian was great customer services
Very very kind people thumbs up! Thanks Tina and Brian.
Brian & Tina are awesome !
Great experience! Tina was friendly and knowledgeable. Got me in and out.
Tina was completely amazing. I was there after closing, and my rollie gate got stuck OPEN! Tina was still there even though it was after 6pm. She saw my problem and immediately came over and fixed it!! Thanx for being there Tina!
I just don't like the mandatory insurance policy that is required of my property. all in all the customer service from Brian was good great..
Brian was awesome very helpful and informative. The storage room was just what we're looking for. Very affordable, Thanks!
Tasha was very nice and helpful with getting me storage. recommend to all my friends and FAM.
Tasha showed us the unit and she was super friendly and answered all our questions. I am definitely referring my family and friends here and to see Tasha. Thank you!
Tasha was very helpful.
Professional Employees made the decision somuch easier !!!!!!I Came to this property thinking i may need a 10x15 unit for my short term projects. After meeting Both Tasha and Brian who showed me the profession knowledge they have to offer i chose a 10x40 unit for long term use for all my projects into 2016. Once again thank you to public storage for having such employees who actually take the time to understand ones needs and most important wants when they are in the mist of two projects.. Yes i highly recommend this property both for the name and the professionlism the staff shows to ones needs.
Tasha nice person
Brian was very very helpful. One hell of a salesman!
Friendly and helpful! Brian and Devon have made my move extremely easy. Answers all of my questions. Highly recommend!!
manager Tasha she is helpful, great customer service
This has definitely been the best exspirience with having my stuff in storage since I've been renting for over 10 years! The STAFF are GREAT AND A PLEASURE DOING BUSINESS WITH! Especially my 2 favorite girls LADIES THANK YOU FOR ALL OF YOUR CUSTOMER SERVICE SKILLS! !
Great price. Brad was excellent at providing the best service.
Great experience here! L'Tasha was very professional and personable. I will be referring my friends. Thanks for your great customer service, it's greatly appreciated!
The Stuff We're Very Nice AND helpfull
Shot out to bryan for helping me find the perfect storage
Customer service was fast & excellent, Brian got us a unit & competed paperwork within 30 min
Came in property very clean Brian was very helpful very professional place
Great service, helpful personnel, in and out in minutes.
Wonderful, thank you Melissa and l'tasha
Awesome sincere caring people. Had a breakin and they took care of things and now there is a fancy camera and secuity system.
Brian was extremely courteous and helpful. Facility seemed to be kept very clean and tidy.
Tasha and Michael are so helpful! They have helped me so much through a major move. They definitely have gone above and beyond my expectations!
Tasha was very helpful and punctual. She's knowledgeable of what she does. Very friendly and courteous. Pls get her some help another person with her is helpful
Good service from brian
Tasha y Melissa es muy bueno! Very good service
Tasha and Melissa are sweet. The storage is nice and cool. I would recommend this location to everyone.
L'Tasha was awesome in helping me get my information updated and auto pay reestablished.
L' Tasha was the person who assisted us. She was the best. She was all smiles and very friendly. Every detail and rules were explained to us. Keep up the good work. Best customer service ever. Totally recommended.
Very Good Place They Give Very Good Service Thank You L'Tasha
Tasha (showed the Unit) & Ami (Took the call) have helped me acquire the only unit with the largest size that was available for my needs. Tasha made my day by showing me the new locking system that is used she also did a great job in offering other accessories for moving if needed. Ami had excellent customer service over the phone and made sure that the time I was arriving that somebody would be available to assist me. Because of service I received it has made me feel safe and comfort to store my things at this location.
Savina and Tasha are always helpful when we come in. They always make me feel at home. I appreciate the service I receive evertytime from these two ladies.
Savina the tattooed goddess and L'Tasha the goddess in training were the absolute best at what they do L'Tasha just needs tattoos
L'Tasha could not have been more friendly, informative and helpful. She put me in the right unit that fit my needs and made the experience as good as possible. I recommend this location to anyone in the Des Moines, Kent or SeaTac area. Great prices, clean location and friendly staff. Thanks again L'Tasha.
Sabina and Tanja helped make my first experience with using a storage unit fast and easy, making sure I was really prepared. Thank you.
Friendly not a hassle at all L'tasha was super helpfull
Savina and L'Tasha are great! Love this place. I would recommended renting at this location to all my friends and family..
L'Tasha and Savina are absolutely adorable and nice. Very professional and helped me out getting a unit. They had me buy boxes to help with my move and it really did help! I would prefer renting at this location over any other!
L Tasha great worker
Wonderful experience with L tasha
I have rented here and the customer service I received from Sabina was Very friendly and professional thank you Sabina for all your help
Stopped by today to do some work at the property and had a wonderful experience working with Savina. She was very helpful and informative. If I need a storage unit in the future I'll be back here for sure!
Was on site savina was a great person to meet and deal with ask for her!!!! Surveilance is primo I installed it : -)
I have been with public storage for three and a half years the service has been excellent the people that work there are the greatest and I'm finally getting my own place and moving out and it's a bittersweet but if I ever need a storage again I will return thank you so much Savina and tasks you guys rock
Great place, very friendly. Talk to Savina she is awesome!
I'm a current renter at this location and have had great service and have enjoyed savinas service and friendliness
I came in to purchase some boxes I was greeted by savina with a great smile and and all the help I could ask for I'm definently coming back to now rent here when I'm ready to store my things
Savina is good at her job. Never had any issues.... it sucks it costs more $$ then it was in charlotte nc.. an wish the gate was open 24/7
Savina and her crew are amazing, always a smile with great service. If you are looking for a great service and amazing units come here.
Great service. The property manger Savina was very helpful and very nice. Even though I was late and owed a lot of money she made me feel comfortable and did not make me feel bad about me being late. So big ups to this location. I came out of there feeling good.
Savina got me done in under 6 hours. Awesome service
Great service from savina!!
Awesome place. Savina runs a great storage place.
Great service and an excellent experience renting this space. Savina and Jo were very helpful, assuring I had all I needed for my storage needs. This is the 4th or 5th time I have rented from this site over the last several years and I rank it as the best experience I have had to date.
Savina was very helpful. I appreciated all the help she offered. Every situation is different and Savina handled mines with ease... Thanks!!!
Savina is always a great help. Property is always clean. I always recommend this Public Storage.
my experience with the public storage is great,i was moving my belongings from an apt I was renting in desmoines wa. close to the end of 2013. it was raining really hard that day so I was in kind of a hurry to get my items (clothes) out the rain. so I walked in the front door of the public storage on 23439 pacific hwy s kent wa and savina and her crew hooked me up quick they were very professional about the whole thing..... I was and still am VERY VERY satisfied. I am so happy that I picked that public storage.
This property is absolutely incredible. The employees, Savina & Ltasha are extremely nice. They had answers to every questions I had and they made me feel at home. I would recommend to rent at this location then any other thank you to Savina & Ltasha.
I am current renter here at this Location. Savina and L'Tasha are the best! Im am very happy renting here.. I would stay forever just because of these two ladies! I would recommend renting at this location to everyone.
Savina & L'Tasha were very helpful. Took care of all my storage needs with a professional atttitude. Thanks for all your help I would recommend this store to others.
Savina & L'Tasha were beyond helpful and friendly when helping my fiancé and I with our purchase of our unit and the overall experience. It was positive and warm. If you're willing to travel.. I highly suggest this particular location just because of the quality of customer service.
I recently vacated from this place because I finally got into my new place. This place is so clean and they have wonderful employees working here. Savina and L'Tasha did not want me to leave, but they were happy that I finally got into my new place. Everytime I came in, they remember me, they ask me how I'm doing and how my family is doing. It made me feel like I mattered and that I wasn't just some random person who rents at their facility. I would recommend renting at this location to all my friends and family. You would be treated like family to L'Tasha and Savina as well. Good facility, clean and great customer service. What more could you ask for!
I used to rent at another storage facility, but I came to this location on Pac Highway to purchase some boxes. There were two ladies there, Savina and L'Tasha. These ladies helped me out so much, they both were so very kind and they both even offered to help me carry out the boxes to my car. Whenever I need storage again, I am definitely going to come here to rent because Savina and L'Tasha are so sweet!
im more than amazed at the customer service I received from savina and L'Tasha. This is my third time renting here! I would recommend this public storage location to all my friends and family. These girls are great!
To: L'Tasha Thank you so much ! I'm very grateful that you assisted me in finding a storage. Much love, Estella.
Great experience clean property awesome staff Savina is the one she rocks
The reason Public Storage is doing so well is because of dedicated employees like Savina. Savina is a valued employee and keeps the property clean and takes care of her customers. She is thorough and has a great personality. In this day and age, it is important to keep employees happy especially hardworking ones like Savina.
I worked with Savina to find the right storage unit that fit my needs and she was great to work with. She listened to what I needed and we looked at a few units in the cold until I found what I needed. She provided awesome customer service which made it easy to make my decision.
We had a problem with setting up our storage unit in advance. The previous PM manager had set us up in a unit that was under repair. Since we were guaranteed a special price, all the paper work was lost. Ms Savina had just taken over and could have placed us in a new unit at the regular price. She went out of her way and worked on resetting the original price. This process was long, but she stayed the course, and kept us informed of the progress. She also let us know the value of insurance of which we had no idea was available. Every time my wife and I come in to the office, she and her staff give us incredible customer service and treats us in a manner that lets us know that Public Storage values our business. I have complete confidence in the way this property is run.
Savina was very helpful when we had a recent break-in at our unit. She called me right away to come in and check out the unit. Since we moved Mom into a retirement home, most of the items are mainly memories and no valuables. Savina was very diligent in getting us more secure locks and letting us know that the property is monitored regularly. They had the individual and the police department would contact us to go through what they had seized and we did find some of our memories. I would (and have) recommend Savina and her staff at this Public Storage to my family and friends because I feel our experience has been very professional and our items are safe.
This is my first review of a storage facility but there aren't enough stars to give it. About a week ago I had the pleasure of working with Heidi L. who helped me get a reservation on line. She was excellent to work with and had me smiling as I left the store. Came back today to move in to my new unit that I reserved online and met with Ashleigh who was equally nice and helpful. What does someone say about storage units in a review other than the staff and how nice and helpful they are.
I've been to other Public Storage locations and have never felt so confident in intrusting that my belongings would be safe as I did here. Savina helped me when I came in to inquire about a truck rental and a place to store my stuff while I was in between houses, she was friendly, attentive and didn't try to up sell me on anything. Thanks for the great service, I look forward to my next visit!
PS: PM: Savina and Heidi are great. and for 2 year you ladys been very good at work thank you for your thoughtfullness and professionalism and to let you know it really meant a lot to me.!!! :-) (-: .
I was help the moment I walked in I told Savina what I wanted she showed me the unit right way went back did the paper work and started to move in right way. So if you want friendly and fast service and a safe place to put. your stuff go see Savina and her stuff it highly recommended
All the employee's are very sweet! The manager Vinnie was very helpful in showing me all my options and took time to explain everything. I love this place!
I am very impressed with the entire facility and would never go anywhere else. My experience was made especially painless by Heidi and appreciated her friendly help and knowledge. I will definitely refer your storage services to all my friends in need.
Staff are awesome! Went here for all my packing needs for moving at the end of the month and Savina and Heidi were very helpful and got me everything I need. Will definently be renting a storage from here at the end of the month.
the prop is cleen and the PM is verry frendyl and helpfull
I stopped by this location to check out rates and security, I was totally amazed by the welcome I recieved from Savina. She was so friendly and more than helpful with my requirements. the property and units were extremely clean. I know for a fact that I will return for any of my moving needs. You have one exceptional employee in Savina. Thank you so much for such a wonderful experience.
I have had nothing but good experiences with this location thanks to Savina, who is WONDERFUL!! I am really IMPRESSED with Savina for she is WONDERFUL, and has been very helpful in assisting me with my all of my storage needs!! And what I really like is the fact that she always gives me a courtsey call to advise me that if I don't make a payment soon I will be late. The site is clean, and I really appreciate Savina!! P.S. I just need to let you know that I was very impressed when she was able to find me a storage right across from the one I was in when I needed to downsize that was awesome. You Rock Savina :-) Just like this morning I called back per our conversation yesterday letting her know I needed her assistance and she got right on it. Savina's Customer Service Rocks, and is very hard to find!!
After touring 3 different storage facilities in the area, we just moved into this one! We were impressed by the professionalism of the staff, the cleanliness of the units and the location! Heidi & Savina made sure all of our questions were answered, and that we felt good about leaving our belongings here. We are thrilled to be clients here, and though we're only staying for a few months, we'd recommend this place to EVERYONE. In addition to the great service Savina lives on property keeping it safe around the clock. Thanks Ladies!
Savina is a professional manager as well as a friend. The people she trains are very helpful and nice. I have been there for several years and the office is always clean and the property is as well. There is an independent storage place very close to where I live but I would rather travel a couple of miles for people that care.
I have had a storage unit at this location for 4 years and have been very pleased. Savina and Heidi are always friendly and helpful. I really appreciate Savina and her staff making monthly courtesy calls to remind their customers that their storage fee is due so that we don't rack up late fees. You guys are the best!
There are several Public Storage properties on Pacific Highway; but if you want the most convenient and friendliest property, THIS IS THE ONE!! The resident manager; Savina, is fantastic!! I've had at least one storage unit here for the past 3 years. GREAT SERVICE!!
I was looking for a storage spot close to Sea Tac Airport, so called the office on Saturday morning. The property manager, Savina, invited me to come by, gave me a tour and within 20 minutes the paperwork was completed. I felt very good about the facility and she assured me that she lives onsite and that there hasn't been any trouble with any of the storage units. I was in a hurry and she went out of her way to assure me that it was no trouble...she really was delightful, caring and I left feeling very good about renting a space here.