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Controlled Entry -
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Public Storage Self-Storage Units at 32615 Pacific Hwy S, Federal Way, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 41/mo
Small 5'x5'- ground floor
- outside unit, swing door
- drive up access
$ 41 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 42/moSmall 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 42 /mo $ 49Best Price Label+ one-time $29 admin fee1 unit left! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 51/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 51 /mo $ 60Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 59/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 59 /mo $ 72Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 59/moSmall 5'x10'- ground floor
- outside unit, swing door
- drive up access
$ 59 /mo $ 72Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 79/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 79 /mo $ 96Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 119/mo
Medium 5'x15'- ground floor
- outside unit, swing door
- drive up access
$ 119 /mo $ 133Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 123/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 123 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 140/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 140 /mo $ 163Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 141/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 141 /mo $ 164Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 147/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 147 /mo $ 171Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 169/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 169 /mo $ 186Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 255/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
$ 255 /mo $ 279Best Price Label+ one-time $29 admin feeHurry! -
10'x25'Online only price$ 301/moLarge 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 301 /mo $ 316Best Price Label+ one-time $29 admin feeHurry!
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Self-Storage Near Federal Way
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Federal Way Storage Units On Highway 99
Federal Way Public Storage is the place to go when looking for affordable self storage space right off Pacific Highway/Highway 99 in central Federal Way.
Just south of 320th Street, climate controlled storage units, indoor storage units and outdoor storage units come in a wide range of sizes at this facility, giving customers several different options when it comes to cheap storage units.
For days spent splashing around at Wild Waves Theme Park, a 5x5 storage unit can be a great place to store towels, backpacks and changes of clothes for easy access to and from the park. It's also the perfect spot to store all the sports gear needed for games and practices on the athletic fields at Celebration Park.
When it's time to go shopping for a new wardrobe at The Commons mall, use a 10x10 storage unit to pack away out-of-season clothes, bulky winter jackets and other accessories.
For a family or a business on the move near Mirror Lake, a 10x30 storage unit provides ample storage space for large loads, whether it's furniture and household appliances or office furniture, desks, tables and chairs.
This location also sells moving boxes, packing tape, bubble wrap and other moving supplies inside the rental office and there are enclosed units designed to accommodate vehicle storage as well.
Roughly 20 miles out of Seattle and 13 miles from Tacoma, Federal Way offers a bit more of a relaxed atmosphere – not to mention some extra space – for residents, businesses and visitors to enjoy the sights and sounds of southwest King County.
When the need for a bit more extra space pops up, don't hesitate to call on this Public Storage in Federal Way for a variety of self storage solutions.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 677)
Liz did an amazing job helping us secure our storage!
Love it the lady who assisted me was so easy to talk to walked me through it as it was my first time and jst very easy to go about the unit
Their customer service is wonderful and helpful
No BS, just good service.
I was quote a price of $43 by their reservation desk. When i got to the facility they charge me an extra $15 a month for insurance which I wasn't told about but it's not a big deal it's insurance I understand so my monthly total is $58. I've currently been renting from them for just 3 months. I get an email other day stating my monthly payment is going up to $75. I called the help desk and they said there's nothing they can do they can raise rates anytime. I understand rates will be eventually increased but after 3 months?? I feel like I was told this lowball price to get me in the door and now they are raising prices willie-nilly. It's not right and it's bad business...
Started renting here today and Liz provided the best customer service I’ve seen in a very long time. She didn’t mind showing us a couple units and giving great tips on keeping our belongings safe from weather damage. Thanks again
Liz was super cool, even with different views on certain things but just a fantastic young lady! 5 star!
Kathy and Liz made for a smooth move in and move out process!! Very friendly.
Zo and Liz are great! Very professional
Happy with our service & unit!
Elona and Kathy were awesome
AVOIDE AT ANY COST!!!!!
HAD TO UNLOAD MY CARGO VAN WITH HEAVY FURNITURE OUTSIDE OF MY NEW RENTAL PLACE!!!
Worst customer service ever.
Took me an hr and 30 min to book my storage unit. Because they kept transferring me over and over again. Some of the agents didn’t even speak English properly and when they didn’t understood a letter or word they would just hangup on me. How rude!!!!
Agent told me that I have to verify my id as a first time customer. They told me office closes at 6.
I came with the full cargo van with heavy furniture at 5:10.
Office was closed. I couldn’t open my unit.
I called customer service. They gave me office manager number. He was unavailable. I called public storage again. They said not to worry they will do verification online. Transferred me. Another agent said he can’t do it i have to make an appointment and transferred me again. ARE YOU GUYS KIDDING ME? What game are you playing? How should people trust you???
I had to go to my new house and unload my furniture outside. Wow
Customer: Anton K.
Kathy was wonderful.
Thank you Liz for showing me on my new storage everything went smoothly and just what I needed for extra space. Excellent customer service and very understandable….🙏😊
Liz was great!
Good e-rental, Kathy helped so much when checking in and she was very nice with it
Miss Liz has ben amazing. Very helpful and supportive with my set up.
Some random person calls you and says hey we’ll set up an appointment for you to come at 12 PM.
You come at 12 Pm to wait in line for 25 minutes because apparently they made 3 appointments at the same time and none of them are in the system.
And you automatically get charged for the lock even if you have one. And then have to be in line again to return it?
Elona who helped us was very helpful and kind.
Good prices for the storage we got. Great location.
Bejrome was very helpful.
Patient and very informative!
Thank you to Liz she made it easy & comfortable.
Liz is AMAZING and I am so satisfied with my unit, even transferring to a bigger unit was fast and simple. Highly recommend this location!!!!! Tell Liz Summer says hello!!!
Wonderful service and made an enjoyable first-time experience from Kathy.
My move in was made easy by the property manager liz.
Elona and Liz were awesome!
Kathy was excellent!! She was able to help me navigate with space and rent
Friendly staff , made process easy-to-use
Kathy was an amazing help in such a difficult time (while moving). She assisted on a few difficult layers of what I had messed up online and got me all set up, straightened out and back on schedule, thank you Kathy!!!!
Professional, accommodating, fast, and kind.
Mrs. LIZ WAS AND FRIENDLY & VERY HELPFUL.
Cathy was very helpful in the snow! Thank you!!!
Loved the costumer service! Liz was very kind and extremely helpful.
We couldn't be happier with the service we've received here at public storage in Federal way working with Liz, shes professional yet still has compassion to please her customers. It's rare to find these days in service.
Kathy was very helpful and getting me set up in an unit
Cathy is the best customer service I ever experienced, nice and straight forward with every thing
Super friendly and helpful staff got me set up quickly and into my storage unit!
TYSM Liz and Kathy for welcoming me back. This process was smooth as always. Keep up the great work!
Public storage is a greedy company - after a few months of paying $45 for one unit, they decided to double the price to $80 *just because they can*. they'll try to keep you by giving you a "discount" for a few months, and then the charge will go up again.
and of course when I left, they offered a different unit (the exact same size) for 45$ again. it's just ridiculous. the only positives are it's easy to move in and out, and the facility is clean. I highly suggest trying another company before this one if you can.
Liz was kind, friendly,she explained it perfectly
This place has the WORST employees when it comes to customer service. They overcharge and look for any reason to hit you with fines. Don't use this company. They.....suck.
Liz was so helpful. We moved to WA from CA and had a nightmare with our movers but Liz made sure we got everything we needed and made sure we were comfortable. Thank you so much for a wonderful experience!
Helped me with my phone app for the gate was a wonderful add on to my phone .
LIZ is so helpful and nice
Liz
Again went above and beyond got rental price adjusted for a close family friend's storage that I pay for helping him out !
Liz and Dee were so kind and help me through my issue that I encounter myself. Really friendly and really helpful. Definitely recommend.
This morning I went to public storage at the federal way location 32615 pacific hwy and I was greeted by Liz …she was very welcoming and her customer service was amazing she found me the best deal for my unit and made the whole process smooth and quick ..thanks to Liz for the wonderful customer service
Awesome service! Awesome customer service! Kathy was a jewel! She helped me navigate through a lot of red tape at a time when I really needed help! Thank you for your help!
I came into public storage to and I tell ya what a nice safe place to store my things and Kathy the manager is a nice and helpful lady to see there it's is nice having someone onsite that has passion and care for others things thank you for all your help your the best..I highly recommend public storage for anyone here would like to store there belonging ..They have the best security .....
Kathy was amazing. Thank you for all your help
Liz has been awesome and more than helpful. She has gone the extra mile to find a unit that fits my needs. She deserves a kudo and a promotion. I really appreciate her customer service. Public Storage should be proud of Liz.
I came in today with an friend of mine and met an wonderful manager name Kathy and she was very polite and very helpful she is wonderful
I'm joining the Army and about to be shipped off in a couple of weeks. I wanted to get my stuff out of my familys garage and in a secure place. Liz was super helpful, and suggested I get a climate controlled shed. (I have a vinyl collection.) She helped walk me through all the steps and answered all my questions with ease. Overall I'm very glad I chose this place!
It was good seeing Kathy again it's been awhile very friendly person
Kathy was the best !service was good
Liz was a great help and very resourceful and knowledgeable about the location and handled everything in a timely matter and I was still able to make to work on time... Thanks Public Storage for employees like Liz.
Liz made my move in very smooth thank you so much for your help
Shout out to the property manager Liz. She is a great help with accommodating me on getting transferred to a unit. Her resources and efficiency is spot on. Everytime I work with her she always goes out of the way to help me!
Liz was very helpful with my gate code and more
Liz was great to deal with. She saved me a lot of money.
Brandon, Very polite was a big help throughout the whole process period would you recommend this facility to any of my friends period thank you so much.
Liz is great and understanding and this place is very very clean! Ask for Liz!!
Karoline was great. Thanks.
Liz, help me get the app started - my experience with public storage has been good.
Thank you for the exceptional service provided by your property managers, Brandon at location 27414 and Cathy at location 08250, whom I had the pleasure of meeting today while securing a public storage unit.
Both individuals demonstrated remarkable friendliness and made me feel genuinely welcome. As a result, I am highly satisfied with the conveniently accessible and appropriately sized storage unit that I was seeking.
Nice people. Storage area is clean and well maintained.
Made a mistake when renting a spot. Joelle was so helpful getting me get a new unit on the ground with drive up access.
Edit: Rented again online. Rental was ready in less than five minutes and every thing was ready to go. Big shout out to Karoline.
Liz did a good job
I love working with Liz very positive always ready to help and with a smile. Thankyou soo much Liz.
Needed to store some things in a hurry, had reserved a unit on Sunday for a Tuesday move in. While on the way to the storage my vehicle decided it had other plans. Couldnt do anything about it and I had to go to work. I pushed off the reservation for a few days, forgetting to even notify PS. Decided i was getting it done today, called at 9:20 am or so, just to make sure someone was there.
Bejrome answered the phone politely and said he would be there until 5.
I grabbed a bag and started walking to the facility. I got there and told him I was there to verify and get my gate code.
He patiently tried to find my reservation, then I asked if he wanted my account number. I gave it to him and he respectfully informed me I had made the reservation in my former last name.
He was so nice about it, didn't make me feel bad, or get angry with me.
I showed him my ID with both names, he gave me my account info and I went to my unit.
Bejrome was a shining star for me today.
I was most impressed that I was able to search for, reserve, and pay for my unit within 24 hours.
Liz was absolutely the best very helpful she cheerfully explained every thing and step-by-step walked us through every thing we needed to know to have easy access
Thank you Liz for
So awesome!! Liz is the best!! Super helpful!! Felt so comfortable all questions answered!! Thank you thank you!! Came out happy!!
It was great. And Liz was awesome. Safe and no fuss.
Liz is so wonderful. She had a great job today. Thanks so much.
I chose this property because of the cleanliness the safety of the units and the staff is excellent it's been a awesome experience I recommend public storage to all hew need to store family items thank you.
Liz property manager very helpful and explanatory.
The property manager is so professional... Very friendly... I'd highly recommend this facility.
I appreciate liz's help with the app and lowering my rent.
Liz is the best.
Liz is the best!!
This Property is great! What really makes it stand out is the manager Liz. She is always on top of things and always willing to help. Would definitely recommend! Ask for Liz!!!
Liz is amazing she is always very helpful and friendly
Liz was super nice and helpful! Made renting a unit so easy and I got a great deal. Thank you.
Liz and Nicole great help when I go in to get in to my units satisfied customer
Liz was absolutely amazin
Wonderful place. Awesome staff. Thank you Liz!
My transfer went smoothly! Mrs. Liz rocks!!
Liz is the best
Moving in was good and transferring smoothly
Very friendly! Liz is the best!!
Liz is terrific and easy. I can see the pride she has. Awesome manager!
Property manager Liz has been a lot of help and the property is very clean! Recommend!
Not as big as other locations. 2 floors of indoor storage rest are garage like spaces.
Clean and tidy. Easy to access.
Thanks Natasha for saving me.
Natasha wd such a great help
Natasha was very helpful and polite. Great customer service
This place is not even worth a second thought. Do yourself a favor and avoid it at all costs. Your belongings will not be safe here. I was a customer with a large 10x30 unit here and one night I was coming home from work around 12:30 am and as i drove past i noticed the front gate was standing open, so i stopped and looked only to find that the front gate had been tampered with and broken open. I called public storage but no answer. Then i called the 3rd party company that monitors the cameras and they didnt even realize there was any problem. I was told there wasnt anything they could do about it either. So i actually pulled the gate closed and put my own chain and padlock onto it in order to keep it secure for the night. It was unbelievable. The next day the manager thanked me but this happened many more times and there were and still are many nights where the front gate stands wide open all night long. So you can be sure there is no security of any kind protecting any of the units other than the padlocks themselves.
The manager of this place is a truly unprofessional and nosy woman who will get right under your skin. She will force you to let her come inside the unit while your there so she can check out your stuff and she has a bad tempered rude attitude. Honestly you would be better off at nearly anywhere else.
My reccomendation to anyone looking for a safe and convenient storage facility is Totem Self Storage. I've been a customer of many storage facilities in my life and that one in Kent, Wa is far better than all of the others I've been to. You wont be disappointed. My 2nd choice recommendation would be Skyway Self Storage. Both of these places at least in my experience have been reliable.
If you choose to bring your stuff to this public storage however, i wish you the best of luck as you are going to be needing it.
5 ⭐️⭐️⭐️⭐️⭐️ for Ms. Liz for going above and beyond for her customers. The place is well kept and tidy thank you for all you do. 🤩
I absolutely love Liz she's here every time and answers all my questions she's amazing you need to hire more people like her can't wait to see her next time
Property Manager Liz made the Transfer to a larger unit easy.
Thank you Kathy!
Tanasia and Liz were great!! Thank you for helping!!!! Great property!!
Never seen someone so happy to be at work thank you Tanasia for the lovely experience and customer service I learned a lot from you and will definitely be returning ! Your customer service is out of this world .
I brought my sister in we lived close to the property and we really needed a unit fast and Tanasia definitely made the interaction simple and easy also the PUBLIC STORAGE app is the best tool to use when you are here helps you get on the property without a code I love it!
My mom recommended me to this public storage a few years back and I’m glad she did , it looks like whole new property Tannasia explained so many new features you all have and the whole experience was just amazing
Tanasia and Liz HELPED ME SO MUCH !! They did a great job Such a clean office such a clean property I definitely recommend
A very great place and I would go back again. Liz was very nice and helpful. She also explained everything to us to make sure we understood.
Tanasia was a blessing to work with!!! Moving was already stressful enough and she couldn’t have made it easier. The process couldn’t have been more perfect thanks to her help!!!! Will return for future moves. 🙏🏽
Tanasia helped us sign up for a unit for our business. She was amazing and cheerful and super helpful. The office and grounds are super clean and secure. We are so excited to do business with them! Great customer service is hard to find and I always appreciate a positive experience.
Kathy and Nicole they were the best Customer service Reps that I'd ever had help me. Thank you Ladies 3
I rented a full size storage unit hear when I moved out of my house to market it. I'd never used a storage unit before and was a bit nervous. Now I wouldn't hesitate. The customer service was truly fabulous. The lady who manages the place is really on the ball and extremely helpful. When i had questions, her advice was right on the money and she went out of her way - even calling me when I moved out to make sure I gave timely notice so as to save me a month's rent. The unit was spotless. Another sign of really excellent management: all the other customers I saw there were peaceful and businesslike. When my big moving truck needed space, people were happy to help out. To me, that's a sign of really good management. Nothing like an easy experience to put people in a good mood.
Five Stars for this locations service and attentiveness. I'd add a sixth star for the property manager Liz, Michelle, and the other employees who've assisted me. Additional corporate investment in the property, particularly regarding increased security cameras, would be comforting and appreciated.
Feb 2023 Update: Several additional security cameras have been installed. Much appreciated! Also, new paint throughout. The property continues to gain ground and the employees (6 Star Liz) are great.
Liz is awesome !! Easy move in! Very welcoming ! Such a comfortable process!
I love that I can come into any public storage and pay my bill but to see Tanasia‘s face and smile really made the experience so much better and I was in and out!!
I am new to the city and came in just for pricing on a unit tay gave me the rundown of how renting with public storage works and gave me great advice about the app and I will be storing in the future.
Tanasia helped get me into my unit so fast she was so helpful!
Tanasia helped me and made my move in so much easier!
Tay and Liz did a great job with my rental they made everything so much easier
Kathy was super helpful with everything
Tay the gal who registered me was very nice. The unit I rented had a bulb out but she said she’d have maintenance put in a new one and where I park to unload there’s water from the rain but it’s nice and clean in office and in the unit.
I've been with public storage for 5yrs due to financial situations i had to give up my space. had no break ins customer service excellent everytime i come in or call I WILL BE BACK IN THE FUTURE!! THANK U SO MUCH MANAGER LIZ AND STAFF EXCELLENT SERVICE!!
Ive had a unit here for going on 9 months or so. I was impressed in the beginning, but the longer I rent from here, the sooner I am ready to move out. The rent prices are inconsistent. I was told i would be kicked out if my gate times didn't improve......bc God forbid a lady is tired and takes a moment to pull herself together after moving an entire home full of items on her own. Can't sit and no breaks i was told. I am to be constantly movning items from the moment I arrive at my unit until the moment I close the door and drive off. No time for hesitation or thinking. These are grounds for eviction. Though once again I am a single woman that's been moving my items by myself with no help. Thanks Public Storage for showing me that you don't allow your renters to be of the human race only that of robots......unless of course it's my neighbor a few units down he gets to pull out his chair and soak up the liquid sunshine and shine up his souvenirs he's collected over the years. Sad........
Steven was wonderful and went above and beyond to help my father find a good price and spot for his storage. I would highly recommend!!
Edit****
They keep raising rent with no explanation and refuse to return phone calls. Rent went from $167 to 218$ and again now with no notice to $257. We had a military discount and everything. Would not recommend.
I got to meet Travis and Liz!! Both amazing people! They make you feel welcomed. Not only that but they are there helping you every step of the way !!! Can’t wait to see them around more ! Amazing people!!
This is a nice facility . Good security. Doors and locks are the newer style so you can add extra locks to the door easily..
Kathy did a very good job.
Public storage been around for years and still doing good!!!
Liz is the best
The customer service at this location today was phenomenal. Liz, the property manager, was kind as well as thorough. She was easy to work with and it was great working with someone who was so competent and had all the answers! I highly suggest renting storage from here. They also have a cool app now which allows you to open the gate from your phone. It's optional, but a great addition to the experience. They also have some great deals going on right now. Go on in or give them a call to check them out. Make sure you ask for Liz, you won't be disappointed with the service!
Liz is amazing! Property is clean and everyone is so helpful. Definitely recommended!
Mark was very perfessional, helped me get my app going again.
Liz has good customer service skills, and is very helpful with my transfer to a new space.
Very good
Cathy was AMAZING!!!!
Mark did a great job..save me money..he is a great guy
I rented a 10x15 unit here for about a year and half, had no major issues. Liz was very helpful and informative with the checkout process and even helped me get rid of some smaller tarnished items. If your looking for a place to store things, this is it.
Amazing customer service
They are Truly great people to work with🔥
We have been customers with this specific location for a long time. I have to say that Liz is the absolute best!!! She is always kind & friendly. Helps us with anything we need & can answer all our questions. Currently upgraded into a bigger unit & she made the transition quick & easy.
I was helped by Danny at this location. He was easy to work with and he got me my storage unit fast since I already had all my stuff in the moving truck. He made the process worth my time. Thanks Danny!
Tyisha was so sweet and helpful!
This is the best Public Storage I've ever used! The woman that work there are always kind and willing to help 100%...I would tell anyone that's looking for a good storage place to come here!
Wonderful place to store though it's prices are Bieng razed
Hope was awesome this morning thank you for all your help
My original rating of 2 stars was for my online experience also with the call center. 5 stars however for the manager and staff. Liz is awesome and provides legendary customer service. Wish the gate access hours were open later.
Madison was awesome. everything was really EZ
Madison is Wonderful! Perfect service! So happy I chose this location
Great customer service with Madison today was in & out fast thank you !!!!
Madison did a Wonderful job today!
Madison did fantastic and was very knowledgeable!!!!!
The Two Women that helped me are awesome people helpful and very patient informative and welcoming.........
Liz is awesome! While she is professional, Liz is also very personable & friendly...and she's gone out of her way to help me successfully resolve a couple of issues to my complete satisfaction!