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Address

12465 Northup Way
Bellevue, WA 98005
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-296-6313

425-296-6313

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Onsite Manager Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-296-6313

425-296-6313

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 62/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 62/mo $83
    Online only price
    50% off first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 65/mo $87
    Online only price
    $1 first month rent

    No Obligation

  • New

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    7.5'x10'
    Online only price
    $ 122/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 122/mo $162
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 127/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 127/mo $169
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Medium 8'x10'
    • Inside unit
    • 1st Floor
    $ 132/mo $176
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 149/mo $199
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 207/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 207/mo $276
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 250/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Inside unit
    • 1st Floor
    $ 250/mo $333
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 273/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 273/mo $364
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 328/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 328/mo $437
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 349/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Inside unit
    • 1st Floor
    $ 349/mo $465
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 407/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 407/mo $543
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Bellevue Storage Units Near State Route 520, Interstate 405

Public Storage in Bellevue gives Eastside customers plenty of different options when it comes to finding the right self storage unit.
Easy to get to from any direction in town, this facility is right near the intersection of Northup Way and 124th Street, just south of S.R. 520 and east of I-405.
After a long day on the trails at nearby Viewpoint Park, drop off hiking gear in a handy 5x5 storage unit at this location, from dirty hiking boots to trekking poles and backpacks.
For folks commuting in and out of Seattle via the 520 bridge who need easy access to their storage unit right off the highway, a 10x10 storage unit is a convenient spot to keep medium-sized loads, including boxes of personal belongings, small furniture items, bikes and more.
Moving out of a house near Wilburton and the whole place needs to be packed up while the search for a new home is underway? Let a 10x30 storage unit provide some peace of mind by holding everyone's stuff all in one place for however long is needed.
Indoor storage units allow customers to access the door to the unit from inside the facility, while outdoor storage units provide drive-up access for easy loading and unloading. The enclosed vehicle storage units offer a great way to store a car, motorcycle, SUV or truck inside to help protect it from the elements.
Derived from the French words for "beautiful view," Bellevue is a community that boasts breathtaking scenery with Lake Washington on one side, Lake Sammamish on the other and the Seattle skyline just across the water. With excellent schools, first-rate parks and recreation, wonderful residents and thriving businesses, Bellevue continues to be one of the premiere destinations in the greater Seattle area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 570)

September 15, 2023
Google Public Storage Ned Freer
September 13, 2023
Google Public Storage Jeff Leary
Had a billing issue to resolve and Dennis did a great job assisting me.
September 12, 2023
Google Public Storage Harmeet Singh
Lured me with promise of $1 for 1st month and then raised amount every month. 1st month was only for 15 days and charged me more every month. Look somewhere else for storage, It's not worth it.
September 9, 2023
Google Public Storage Milu Ebert
Richard was amazing!
September 8, 2023
Google Public Storage Josh
A bit hilly for my taste
September 4, 2023
Google Public Storage xiaojuan chen
Richard is very helpful.
August 30, 2023
Google Public Storage J C
Dennis is Super helpful, professional and knowledgeable. Would def recommend this location to friends!
August 15, 2023
Google Public Storage Joshuah Thomas
Denis was a great person to help me enroll. He was direct and easy to work with.
August 9, 2023
Google Public Storage Jim Parks
August 5, 2023
Google Public Storage Wenjie Ji
Richard is very professional and helpful with our move in
August 4, 2023
Google Public Storage Connor Sihon
Rich did a wonderful job helping us with all of our needs today! So helpful and respectful
July 30, 2023
Google Public Storage cecily he
Richard is super nice and helped me a lot to set up my storage unit!
July 23, 2023
Google Public Storage Hoon Lee
July 14, 2023
Google Public Storage Will Jordan
Even after moving out of unit they tried to take payments out, and after 2 months they raised the rent by $50 in the middle of the contract
July 11, 2023
Google Public Storage Cristian Ollua
Great place,great service,Dennis did great work helping me out.
June 21, 2023
Google Public Storage Jennell Vick
This place is phenomenal! They take great care of us and we feel safe keeping our belongings at this location. It's the people-- Doug and Rick are all about customer service and provide great advice. Even with price increases, we choose to stay here as customers for life.
June 14, 2023
Google Public Storage Tristan
I recently had the pleasure of interacting with a Public Storage worker who name Dennis, and I must say that the service I received was absolutely outstanding. From the moment I walked into the facility, I was greeted really friendly and a genuine willingness to assist.
June 1, 2023
Google Public Storage Pauline Fox
I could have done the rental all online, but wanted to make sure of what I was getting first. I made an appointment and Richard was very helpful and showed me two different sized units so that I could figure out what worked best for me. He was very clear in his communication and super friendly.
June 1, 2023
Google Public Storage Mike Hutchinson
Dennis did a great job. Great service.
June 1, 2023
Google Public Storage Sai Dattathreya
Great service from Dennis and Richard . Really recommend this place for anyone looking for storage.
May 31, 2023
Google Public Storage Ike Ogbue
Public Storage has been a life saver, in terms of 'staging' tons of stuff, outside one's home, while one is carrying out major projects. Dennis has been especially helpful....helping with access codes, making one's way around the site, provision of dollies and carts etc. 👍🏾👏🏼 😊
May 28, 2023
Google Public Storage Dennis Xu
Richard is super helpful!
May 28, 2023
Google Public Storage Logan Edwards
Stopped by to sign up and Richard was great. Thanks!
May 19, 2023
Google Public Storage Enrique Jaimes
Richard was very good at his job!
May 19, 2023
Google Public Storage Kati Ehrlichman
Richard did an incredible job helping us!
May 10, 2023
Google Public Storage Britt Wibmer
Dennis provided the best customer service, far exceeding what I would ever expected at a public storage facility. Thanks for making a bland experience memorable Dennis!
May 9, 2023
Google Public Storage Zoey Lin
Richard is awesome 👍
May 7, 2023
Google Public Storage Po-Han Chen
Richard is kind and help me find a good one!
April 27, 2023
Google Public Storage Jose Alejandre
Richard has excelente Customer Service.
April 27, 2023
Google Public Storage Robert Pitt
Dennis was a great help getting me into a unit today. He made it very clear and understandable. Looking forward to using Public Storage for years to come.
April 20, 2023
Google Public Storage Sean W
Denis was very polite and more than helpful.. got me the rite size storage for what I needed.. thank you .
April 18, 2023
Google Public Storage Nikhil Hebbar
The service at this location is truly fantastic. It was my first time renting a storage unit and Dennis was extremely helpful with the process. He explained the pros and cons and was happy to show us the different sized units. Also got a good deal online. Really pleasant experience! Highly recommend this facility.
April 16, 2023
Google Public Storage Tiffany Zhang
Richard was great!
April 8, 2023
Google Public Storage Lisa Light
Richard is great
March 27, 2023
Google Public Storage zhang Mike
Richard is very nice and friendly. They got the best service.
March 25, 2023
Google Public Storage Craig Wiley
March 11, 2023
Google Public Storage DePaul TeaTalks
Richard was the best! Guy has it down to an art. Will definitely be back!!
March 5, 2023
Google Public Storage Deborah Taylor
Richard is fantastic and gives 5 star service! I have been back in forth with moving over the last couple of years and always end up coming back to this location because Richard knows what he is doing and can guide you on the unit size you need. The rental process is really easy with him and a pretty quick process. The only negative is that Public Storage will randomly change the rate with a month notice. If you don’t have easy access to your unit that can be problematic being stuck without an option. That’s why it is 4 star not 5.
February 27, 2023
Google Public Storage Caro
Richard was very helpful and clear. Excellent customer service.
February 26, 2023
Google Public Storage 路易斯de西雅图生活
Richard is a very helpful gentlemen. And professional.
February 15, 2023
Google Public Storage Zoe Paxton
Thankful for the kind hearted-ness of public storage specifically Dennis! I’ve had tough circumstances around this move and his generosity and nice smile made it a little better:) thanks Dennis and team!
February 3, 2023
Google Public Storage Sea Leaf
Way overpriced. Taking advantage of tech boom in area.
January 28, 2023
Google Public Storage Trish Rhay
Richard was awesome. Very responsive and helpful when another Public Storage facility was not reachable for access when my moving vehicle arrived. I would recommend this location to anyone!!!!
January 27, 2023
Google Public Storage Karthik GV
Richard was helpful
January 23, 2023
Google Public Storage Scott Bobsin
No greater Public Storage manager out there than Richard!
December 11, 2022
Google Public Storage Dre Dom
Richard good service
December 10, 2022
Google Public Storage Ivan Chen
Richard is very helpful, he help me get a second unit very close to the current one. Come ask for Richard if you need a unit.
December 10, 2022
Google Public Storage Juan Valera
Though the prices weren’t as low as the website led me to believe, Larry helped us out and showed us what different units cost. Super friendly, straightforward service.
December 7, 2022
Google Public Storage Juan Ayala
Dennis was great at helping me find a storage unit that best fit my needs. Very good experience.
November 24, 2022
Google Public Storage Rohit Khandekar
Richard did an alright job showing us around the property and helping us identify a storage unit. However the facility itself is pretty poorly managed. Their system is regularly offline making access impossible, and the process for contacting the management office is convoluted and often times fruitless. If you need to access your unit frequently, I recommend avoiding the internal A100 units and locate something on the periphery of the property.
November 15, 2022
Google Public Storage Erik Welch
Only 1 family can rent a storage unit. I'm not even related to anyone else here.We just have the same last name but the lady refuses to let me get me own because of it.
November 4, 2022
Google Public Storage S.L. Wentworth
Richard is great!
September 19, 2022
Google Public Storage Sean Shewey
Richard was very helpful and knew a lot of the information before we even asked. Thank you Richard
September 17, 2022
Google Public Storage Pezan Billimoria
Awesome service by Richard, he is very helpful and help us setup in 15 mins flat!!! Just remember it’s on the main road, maps shows the wrong address, better call Richard and check once…
September 17, 2022
Google Public Storage Gabriel C
September 17, 2022
Google Public Storage pranjali sadavarte
Smooth setup process, Richard helped a lot in making it seamless for us…
September 4, 2022
Google Public Storage Chellisa Weaver
Richard was very helpful and kind. Very respectful and knowledgeable.
August 19, 2022
Google Public Storage Neil Holloway
Fantastic service from Larry, really super helpful
August 1, 2022
Google Public Storage Adinath Hosalli
Richard was very helpful with the initial procedure of getting me started.
July 14, 2022
Google Public Storage Ryo Ishizuka
June 17, 2022
Google Public Storage Scott Cummings
Richard provided excellent service!!
June 10, 2022
Google Public Storage Josh Grimm
Richard was incredibly helpful, got me situated in a more appropriately sized unit than I initially reserved and at a better rate!
May 21, 2022
Google Public Storage Nikolaj la Cour
Was serviced by Richard. He was excellent, super fast service and very friendly!
May 19, 2022
Google Public Storage James “Fury” Porretta
Richard has set a new bar for customer service and I am so very excited to be back in Bellevue. I saw Richard's name during my search so it was easy to know this was going to be the perfect place to meet my needs. So excited to be back in Bellevue.
May 18, 2022
Google Public Storage Trey Justus
May 15, 2022
Google Public Storage Ever Lopez
Thanks Richard you are the best costumer service I had in a storage place. Kind and helpful. Keep it up!
April 20, 2022
Google Public Storage Chris Davis
The Manager is very friendly.
April 10, 2022
Google Public Storage Meiyi L
Richard is really help and it is a easy and quick set up and get a unit.
April 10, 2022
Google Public Storage Brandon Nakata
Richard was great today, helped get me setup and got a great deal and was very nice to work with.
April 7, 2022
Google Public Storage Carrie Ahlstrom
Richard was absolutely fabulous! He was patient, helpful, and extremely kind! Thank you!
March 26, 2022
Google Public Storage MuJo Mope
Richard is great!!
March 26, 2022
Google Public Storage Marcus Tsujikawa
Richard was great and super helpful!
March 25, 2022
Google Public Storage CLAUDIA NEWMAN
Richard has and continues to provide excellent customer service. I am a long time customer. I always feel comfortable reaching out to Richard with any concern I have. Richard really makes me feel like a valued customer and is a very good person. Bravo!!
March 24, 2022
Google Public Storage Gwen Lloyd
Richard was kind enough to leave his meeting and provided me with excellent, 5 star - Mariner worthy - assistance! Highly recommend! Thank you Richard.
March 19, 2022
Google Public Storage Janet Stan
Richard was very helpful this morning on processing my rental.
March 19, 2022
Google Public Storage Sharon
Richard was really great and did his best to find the best deals for us! Gave lots of helpful tips for keeping our stuff safe and secure.
March 19, 2022
Google Public Storage Ruslan Dosniyazov
Got very professional service by Richard, He was really helpful and polite! Highly recommend, thank you so much!
March 17, 2022
Google Public Storage Becky Aitonean
Richard gave great service!
February 28, 2022
Google Public Storage Aditya Rastogi
I had the most pleasant experience with Richard who mans the facility. Richard was extremely helpful. I was initially unable to find the location and Richard was very kind to help me with the directions. Once there, He showed me around the unit and the facility and was very quick with the paperwork, all the while answering my numerous questions. The facility itself if very clean and the storage units are easy to drive up to. Rent here for a hassle-free experience.
February 19, 2022
Google Public Storage Vivek Tiwari
Ice and clean no Hassel place
February 18, 2022
Google Public Storage Christian Nerguizian
7 star service! Richard was incredibly helpful and I couldn’t have imagined the process going any better.
February 13, 2022
Google Public Storage Christos Zulas
February 12, 2022
Google Public Storage Dorothea Eberz-Wagner
Lorita had a lot of patience, answered all of my questions and was just very helpful. Thank you!
February 4, 2022
Google Public Storage Guadalupe Macias
Richard was very nice and made the process quick and easy
January 28, 2022
Google Public Storage Troy Gessel
I had a great experience. Lorita was very helpful. There are many storage locations along Northup, and you should certainly choose this location.
January 15, 2022
Google Public Storage Chen Anna Qinyi
Richard helped me and the process is really smooth
January 15, 2022
Google Public Storage John Wilbourne
Wonderful technology and customer service. Lorita and Richard were wonderful to work with.
January 6, 2022
Google Public Storage Yarayma Flor s
January 2, 2022
Google Public Storage Cedric Sam
Excellent experience dealing with the on-site customer service representative, the manager has been really helpful and responsive, he returned my calls and addressed all my concerns, making adjustments within a timely manner when it was needed. I definitely recommend rental at this site for anyone considering. 👌
December 28, 2021
Google Public Storage Tyler Davis
December 27, 2021
Google Public Storage jose Rodriguez
Richard was amazing was really helpful and great service
December 24, 2021
Google Public Storage Zena Deni Xan
Richard was very helpful and accommodating and very nice.
December 12, 2021
Google Public Storage Naly Lulu
November 27, 2021
Google Public Storage LYNDSEY Hamilton
We had great customer service Richard was so helpful. He keeps a clean storage facility and was out raking leaves around property in the rain.
November 22, 2021
Google Public Storage Joshua Demerchant
Richard was very helpful, clear and courteous. Offers time and patience and very thorough. Public storage is fortunate to have a helpful employee
November 19, 2021
Google Public Storage Laurie Betts
Richard was great and provided very good service while we rented a unit at this Bellevue facility
October 23, 2021
Google Public Storage Paul Hyde
Richard was very helpful, and did a great job with my storage needs .
September 21, 2021
Google Public Storage Fredy Rivera
September 19, 2021
Google Public Storage Karn Rahal
Richard provided excellent service and made it easy to set up my storage space.
September 17, 2021
Google Public Storage Jo Black
In the 9 years that I stored stuff at this facility, I always had a great relationship with Richard the manager. He is personable and eager to please, and even got me a discount during the "CoVid months," which was much appreciated. I'm leaving the area due to retirement, which is the only reason that I am cleaning out my storage room at this location. Otherwise, I'd have been happy to remain a customer there. Richard provided a good and consistent job performance over those 9 years.
September 6, 2021
Google Public Storage melissa doak
September 3, 2021
Google Public Storage Aneek Butt
Richard was great with everything and helpful!
September 2, 2021
Google Public Storage Arun Kishor
Richard helped a lot
August 31, 2021
Google Public Storage Queena Chan
Highly recommend this storage place. Clean, organized, 24hr access, easy to park, easy to load and unload. Richard is always super helpful, professional and friendly. Will definitely use it again in the future.
August 30, 2021
Google Public Storage Josh Baum
Richard made everything quick and simple for a storage unit. Thanks!
August 29, 2021
Google Public Storage Lu Jackson
Richard was a great people. He was very helpful.
August 28, 2021
Google Public Storage Christopher Harden
Told What Correct Way Get Through The Gate.Mr. Richard Hoon Yo
August 22, 2021
Google Public Storage GARDENIA BANKS
Public Storage needs yo be investigated for accessing unvalidated fees, this company has a historical pattern for bad, borderline unethical business practices. It is time for the government to intervene and hold Public Storage accountable. I researched comments from other states and local ... and found that the comments are consistent from former and current customers.
July 31, 2021
Google Public Storage T S
I've been storing my things at this PS location for a few months. The place is well kept - I often see the manager (Richard) outside trimming weeds, sweeping, and otherwise keeping the place neat, clean, and presentable. Even during the extreme heat wave, he was outside working on the facility. Also he is very clear and courteous to me and other customers as I wait my turn in the office.
July 15, 2021
Google Public Storage Carla Huaylla Castillo
I had a review praising Richard for his great customer service however, today I am more than upset. Today my aunt was told by this human that she needed to leave the storage unit. She is half deaf, she doesn’t speak English well. No she was not on the way, there were no boxes on the hallway, she was fixing her boxes since she is moving out of the country due to health concerns. This man yelled at her, she called me in tears having a panic attack because she couldn’t walk home. This is more than just terrible customer service, this is in humane treatment.
July 14, 2021
Google Public Storage Cynthia Tjossem
Gentleman that works here is always nice. Sometimes it takes a while to find a trolly, but they are around 😉
July 12, 2021
Google Public Storage trish alexander
Richard and his team are so fab. Weve been there since 2015 and the place is super clean, and hes always working on the greenery, sweeping and keeping it super tidy.
July 10, 2021
Google Public Storage Brian K
Richard was great and very helpful!! Thanks for helping us get out 3rd unit set up..
July 10, 2021
Google Public Storage Fanjing Caroline Meng
Richard was very helpful, friendly, and knowledgeable during the process and he makes my moving in and out process breezy!
July 9, 2021
Google Public Storage Olivia Biden
Accidentally threw away our key and after having a laugh about that Richard here offered phenomenal help, unlocking our unit the same day, going above and beyond!
July 8, 2021
Google Public Storage Frank Wasicek
Richard was very helpful and got we all squared away with a storage unit and some supplies.
July 5, 2021
Google Public Storage Marilee Byers
I have stored items at the location for many years. It is clean, well-attended and well run. The manager Richard was particularly kind to me after my husband died and we had to go through quite a process with Corporate to allow me access to my unit. He was very helpful and empathetic. I appreciate the facility and the service, particularly from Richard.
June 27, 2021
Google Public Storage Camron Heikes
Run of the mill storage
June 20, 2021
Google Public Storage cesarr rosales SaldaNa
Richard was very helpful
June 13, 2021
Google Public Storage Pedro Chavarin
June 12, 2021
Google Public Storage Nicole Watkins
Richard was wonderful to work with. He made it an easy process to rent and answered are questions well. Thanks
May 23, 2021
Google Public Storage Brande Lyn
I got my own storage after years of using a unit (Thanks, Charlene Hanson for helping us find a house! Best realtor ever!!) at this location and the customer service is great. The staff has always been very helpful and friendly. There was a crazy wind and rain storm a couple months ago that brought a branch or something down on the roof of my storage unit. The leak ruined one piece of furniture (it was in a bag with the opening toward the leak) and they helped me with it quickly with such kind attitudes. Best thing: When I forgot to update them that I got a new debit card for autopay, the manager who calls is SOOOOOO nice about a missed payment. He didn't know the reason my card was declined but was still kind and patient. The rooms get chilly, but not nearly cold enough to damage anything. In summer the place stays cool which helped several paintings last for years in the storage room.
May 17, 2021
Google Public Storage Joan Lin
May 16, 2021
Google Public Storage Surkull Ovlyph
Not good. I don't like the manager person. Had a bad attitude and smelled like strong tobacco smoke. The prices on their units is too expensive and the location is on a hillside which makes things difficult. I saw homeless living in the units.
May 14, 2021
Google Public Storage Michael Santiago
Richard walks you through the entire process from start to finish. Didn't take long at all and he was very friendly.
May 12, 2021
Google Public Storage Joseph Brown (Flow)
Man. Wish they had a better size storage for the $1
April 28, 2021
Google Public Storage Jane W
5 stars to Richard for helping me find the right size unit for my belongings. Very efficient. Very clean. Great rate. Easy access. Richard was great to work with. Thank you Richard!
April 19, 2021
Google Public Storage Erika Degenaar
Larisa was extremely helpful, great customer service. She is very friendly, and answered all my questions. I can definitely recommend this place. Richard as well, very, very helpful, and can answer every question you have!
April 1, 2021
Google Public Storage Fuji Corporate
Richard made sure everything was taken care of. Amazing customer service
March 29, 2021
Google Public Storage Michael Pennington
Richard was very helpful in getting everything sorted out. Everything went smoothly.
March 29, 2021
Google Public Storage Chris Jones
Not nearly enough carts. You have to walk all over the place to find one.
March 29, 2021
Google Public Storage Brian Diffenderffer
March 28, 2021
Google Public Storage Mike Kubo
When I first arrived my assigned code did not work. The manager, Richard, was very helpful to get my access working and answered all questions I had. So far, so good.
March 27, 2021
Google Public Storage Borapinn Bunkhorn
Richard was a great helper. Very convenient, all units are floors level make it easy to move.
March 25, 2021
Google Public Storage Linda Aaron
Today I worked with Richard and he was extremely professional and kind! Ask for Richard, he will take good care of you.
March 22, 2021
Google Public Storage Lesia Prus
This is my first interaction with the Public Storage service and I very happy that I have had a good experience with the storage manager Richard. He is very professional, positive, patient, helpful, and accurate in his advice. I received clear answers to all my multiple questions during the process that was perfectly organized. Richard also has shown me how to use all the entrance devices and the lock. I am absolutely satisfied with the result.
February 25, 2021
Google Public Storage Catherine Jansen
Super clean, excellent customer service, highly recommend!
February 4, 2021
Google Public Storage Nishikant Johri
Richard is very helpful estimating unit and assigning right unit that fits all our stuff. Love to get service here.
January 30, 2021
Google Public Storage Braden Wolgamott
Richard was awesome and helpful. Super easy process
January 29, 2021
Google Public Storage rohith chitikeshi
He is good at his job
January 29, 2021
Google Public Storage KOUADJO AKA KANGA
Richard is most professional. Storage manager I have met. He answers all my concerns with professionalism. He always ready to give a good advises so that I can make my payment. He always call you to let you know when you payment is due. Thank you Richard and happy New Year.
January 23, 2021
Google Public Storage Barry Dootson
I have been a customer of Public Storage for more years than I can count. During these years I have utilized a number of different Public Storage locations and every now and then I find that it is the employees that make the difference from one location to another. I have had the pleasure of working with Lorita at location 27806 and want to compliment her in her professionalism and customer service skills. Not only has she been very helpful but she is a delight to work with. She is truly a ray of sunshine and will keep me coming back to this location.
January 10, 2021
Google Public Storage Rico Grice
Richard was a great person to deal with very polite,courteous and getting my new storage space was quick A++++++
January 7, 2021
Google Public Storage Peng Gu
The gate at the main entrance was damaged when I visited a few weeks ago. Not sure if it has been fixed.
October 28, 2020
Google Public Storage Rohan Batra
Great service from Richard, he explained everything throughout the check-in process, and made sure I was getting the best deal possible and storing all my things correctly.
October 17, 2020
Google Public Storage Lorna Barrett
Dennis and Richard is an AWESOME .
October 6, 2020
Google Public Storage Elbert Stockberger
Thanks for the help Richard. Your support of my move in was fantastic.
September 27, 2020
Google Public Storage isabel Geddes
September 5, 2020
Google Public Storage Roderick Gellner
August 4, 2020
Google Public Storage pgeezy206
Went to check out a storage as I plan on moving soon Richard was a amazing help answered all my questions and was very professional
July 30, 2020
Google Public Storage Morgan Clark
Brian and Richard were so incredibly helpful!!. Great, clean facility!!. Highly recommend for a fantastic place to store your important belongings!!
July 27, 2020
Google Public Storage Luis Gonzalez
Brian and Richard are amazing. I was asking Brian about possibly needing a unit, and he was extremely helpful with answering my questions. He told me that Richard was the property manager here, and that he is even more knowledgeable. I will immediately think of this place when I know if I need storage in the future.
July 26, 2020
Google Public Storage Jeff McKnight
Richard and Phillip rock the house at public storage. Been storing there almost 3 years and have had a very good experience. Thank you for all you do.
July 7, 2020
Google Public Storage amanda wickenhagen
June 26, 2020
Google Public Storage Kunal Grover
Dennis was super helpful and patient. He guided me they the whole process and gave expert advise on what is right. I highly recommend if you are here look for Dennis
June 23, 2020
Google Public Storage Luke Cheng
June 21, 2020
Google Public Storage DeMe Srvl
Richard is a 5-Star Rock Star! He solves problems like they never even happened, makes it look easy, and is friendly every step of the way! Too bad we can't clone him and have him work in every Customer Service setting! My hero!!
May 22, 2020
Google Public Storage Brooke Tibbles
Dennis was wonderful in helping us find the right space and getting us moved in.
April 10, 2020
Google Public Storage Marc Schleh
Great service. Phil was super funny, fast and great to work with. Will definitely recommend.
March 21, 2020
Google Public Storage Redegg
Have rented here three times, always good service and secure spaces.
March 16, 2020
Google Public Storage Nicholas Nooney
Richard was very helpful getting me setup with a 5x10 storage unit. There are many storage places in the area, but this location has the best deal for what I needed. Be aware that you need storage insurance as well; they offer $15 per month on site with $5000 coverage.
March 3, 2020
Google Public Storage The Friendly Bigfoot
Well ran facility. Richard and Phillip do a great job - always welcoming and helpful. Most of my interactions were with Philip and he was always professional. I recommend him for a raise and also get that man some business cards because I asked for one and he didn't have any. Keep up the good work!.
March 2, 2020
Google Public Storage David Palagashvili
Richard was very helpful with rental and got me hooked with the perfect size unit.
February 22, 2020
Google Public Storage Michael Lee
Richard was great!
February 21, 2020
Google Public Storage Daniella B.
Lorita is amazing. I had a great experience and smooth and fast transaction. Best rates compared to places around.
February 20, 2020
Google Public Storage Jordan Sloan
Philip has helped me twice now, and needless to say both times have been both a learning process as well as amazing! As a first time user of storage units he was the best thing that could happen to me! He was witty, had a lot of charisma and definitely made my experience enjoyable! Pay this man!!!
February 14, 2020
Google Public Storage Perfect Affair
Dennis is amazing! Thank You for all your help!!
February 11, 2020
Google Public Storage Nick Bates
We rented a 10x15 storage unit with Richard and (King) Phil. The experience went incredibly smoothly, and they were very friendly and knowledgeable. They worked really hard to get us the best storage and insurance for us.
February 9, 2020
Google Public Storage Mohd Yousuf Baba
Nice experience
February 7, 2020
Google Public Storage Rich Kirihara
Phillip and Dennis were most helpful in solving my problem.
February 5, 2020
Google Public Storage Richa Agarwal
Thanks Richard for making my visit so smooth. You were very easy going, flexible and to the point, in detailing steps to me.
February 5, 2020
Google Public Storage J S
Phillip was awesome helping us with our storage. Give that man a raise!
February 4, 2020
Google Public Storage Cecily Sherritt
Needed storage quickly and was very pleased with this place for the location and excellent service!
January 31, 2020
Google Public Storage Shannon Rhodes
Phil and team were awesome!
January 25, 2020
Google Public Storage Jennie Martin
Richard was really helpful and quick in helping me get my unit rented! Great experience overall.
January 24, 2020
Google Public Storage Darren Chilson
Lorita did a great job getting me set up with a new storage to help me move out if my condo. Great location too.
January 20, 2020
Google Public Storage Patricia Trautman
Richard was amazing! Friendly, fast and easy terms. Very happy with my experience.
January 19, 2020
Google Public Storage J. M.
Richard was great! Setting up an account & confirming a unit took no time at all.
January 19, 2020
Google Public Storage Sandra's Outlooks
Richard was very welcoming and knowledgeable very grate service.
January 19, 2020
Google Public Storage Allison Guzek
Richard was very helpful and quick getting my unit setup
January 17, 2020
Google Public Storage Gavilán B.S
January 16, 2020
Google Public Storage mengze li
Richard was friendly :)
January 15, 2020
Google Public Storage Kyle Rohlfing
Beware of break-ins. The staff are a pleasure to work with and the units are great however, there was a break-in over thanksgiving.
January 15, 2020
Google Public Storage J. M.
January 5, 2020
Google Public Storage T He
nice staff Richard, very friendly
January 3, 2020
Google Public Storage keth logan
Safe
December 27, 2019
Google Public Storage Gina Rose
Thanks to Philip and Bryan for their pleasant service in reserving and contracting storage at Public Storage! They made me feel special !!
December 22, 2019
Google Public Storage Rakesh Parmar
The only thing I hate about Public Storage is their non-pro-rated billing policy.
December 21, 2019
Google Public Storage Russ Mayer
Richard was wonderful. Answered all questions. Made the move in experience quick and easy. Absolute pleasure doing business with Richard and Phil.
December 19, 2019
Google Public Storage kenneth achodo
December 8, 2019
Google Public Storage Jesus Mayoral
Richard and Philip are very helpfull
December 8, 2019
Google Public Storage Wilfredo Galindo
Richard was a great helping person in a renting process that I did as well as Philip.
December 7, 2019
Google Public Storage Tyler Carper
Richard was very friendly and helpful getting me setup with a unit
December 5, 2019
Google Public Storage The Cashmere Sale of Bellevue
Phil is a Rockstar. He was patient in helping two crabby ladies figure out what was going to work best, plus he stayed late to make it all happen. YAY Phil!
November 29, 2019
Google Public Storage Linda Aaron
I worked with Phil today and he was very helpful! A pleasure to work with and a great listener :)! This is by far my best public storage experience!
November 29, 2019
Google Public Storage James Forbes
Starting with a very informative online reservation process this past Wednesday, I subsequently rented a storage unit and was greatly pleased with the service I was provided at the office by Richard and Phil. Everything was explained in detail, I was given a tour of the facility, and left with no questions unanswered. I highly recommend this facility!
November 25, 2019
Google Public Storage Will Arn
Richard helped us get our storage unit. He was very courteous and helpful!
November 24, 2019
Google Public Storage Thinh Nguyen
Richard was extremely professional and nice. Fair price and great service
November 24, 2019
Google Public Storage David Miller
My experience was great. Richard was very thorough, quick and helpful.
November 24, 2019
Google Public Storage Eliza Moe
Richard was absolutely wonderful. He made the process easy and seamless. I’m glad I came here.
November 23, 2019
Google Public Storage Michelle Nuzman
Philip did a great job getting us set up with a unit. Very welcoming!
November 21, 2019
Google Public Storage Rodrigo Roim
Amazing service with Philip. Appointment was on time and effortless.
November 17, 2019
Google Public Storage Gerald Gordon
November 15, 2019
Google Public Storage nicmac777
Philip was fantastic! He made renting the unit very simple. Great customer service.
November 13, 2019
Google Public Storage Jennee Jackson
Richard is amazing and so helpful! Highly recommend!!!
November 12, 2019
Google Public Storage arx duo
Richard and Phil were fantastic and got me all set up! Highly recommend these two
November 9, 2019
Google Public Storage Bill Wu
Great experience for my first storage. Richard was very thorough, patient, and professional. Could not have asked for better service
November 8, 2019
Google Public Storage Pauline Middlehurst
Philip was so helpful and made everything so easy. Philip is a rock star.
November 7, 2019
Google Public Storage Annette Korobkin
I had a great experience with Phillip “the good burger guy”!!!
November 3, 2019
Google Public Storage ShuHua Ou
Great service from Richard. Thank you.
November 2, 2019
Google Public Storage Terry D
Thanks for the smooth sign up, Richard was really helpful with getting me set up
October 22, 2019
Google Public Storage L R
I called very nervous about finding this place and storing my stuff. I’m leaving feeling a lot better. Both Richard and Phil were VERY patient and understanding when I called and when I showed up. This is the right place to go if you need help!
October 15, 2019
Google Public Storage Brattyfun72
October 13, 2019
Google Public Storage Kristian Vielbig
Richard and Phil were great.
October 13, 2019
Google Public Storage C C
Richard and Phill are nice. Nice service
October 12, 2019
Google Public Storage nishchai jm
Richard was very good
October 11, 2019
Google Public Storage Lori Briscoe
Quick and fun service from Philip....easy and no pressure
October 9, 2019
Google Public Storage Jasper Pham
Richard has been very helpful with finding a great storage unit and assisted me with moisture for my things that I plan on placing in the storage unit. I recommend coming in and speaking with Richard, he's been very accommodating and pleasant to do business with.
October 8, 2019
Google Public Storage Michael Torretta
Richard and Phillip were helpful and fun to deal with!
October 1, 2019
Google Public Storage Kiran Hegde
Richard was kind helpful and good
September 29, 2019
Google Public Storage Allen Parker
Phillip and Richard got us set up quickly and answered all of our questions. Easy process
September 23, 2019
Google Public Storage Junior Yepez
Philip and richard where great.Great Costumer service.
September 23, 2019
Google Public Storage Brian Constable
Richard and Phillip were very helpful, no problem move in. Will definely recommend you
September 22, 2019
Google Public Storage harsheetpal singh
They have great storage units. We were absolutely awed and floored by the service rendered by Richard & Philip (Property Manager). Great support. Thanks team. Big shout out to you guys!
September 21, 2019
Google Public Storage mahesh alle
Easy move in. Richard is so help-full in process
September 20, 2019
Google Public Storage Christina Cheng
Called today to get a storage unit at this location. Larisa was very helpful both on the phone and in person. Everything was explained thoroughly and went smoothly.
September 18, 2019
Google Public Storage N.H. B.
Philip and Richard were outstanding to deal with. Professional, straightforward, and friendly.
September 7, 2019
Google Public Storage Joe B
Philip was great!!
September 5, 2019
Google Public Storage Rishab Pohane
Philip was awesome, he was super friendly and I found the locker i was looking for at a reasonable price
September 1, 2019
Google Public Storage Robert Perez
Richard was AWESOME! Was on point and very detailed. Looks out for the customers needs. Very good experience!
August 27, 2019
Google Public Storage BusMaster007X
This is my 4th time using this location. Richard is the best when working up the plan and taking care of business and the customer. 5 STAR rating.
August 21, 2019
Google Public Storage Ron Bayley
Great guys & great service!
August 11, 2019
Google Public Storage Jay Gordon
Philip is great. All done professionally and I appreciate that.
August 10, 2019
Google Public Storage Yi Lu
Great spot and affordable! Check with Richard because he is so friendly and will give you an extra golf ride!
August 2, 2019
Google Public Storage 888 - (‪Thanos‬)
August 1, 2019
Google Public Storage Robert Bethke
Philip was great!
July 28, 2019
Google Public Storage Maureen Walmsley
Larry was super friendly and extremely helpful! Great service.
July 28, 2019
Google Public Storage Julia Ziobro
The manager was nice and the facility is clean.
July 27, 2019
Google Public Storage merrittjr
Richard was super helpful and quick about getting me into a new unit.
July 22, 2019
Google Public Storage Steven Xin
great place, super friendly staff Richard and philip really helped me out
July 21, 2019
Google Public Storage Jordan Brand
Philip and Richard greeted me and communicated really well with the plan for the contract, mildew tips and good humour. I arrived and they were ready for me to move in and gave me tips on how to efficiently move out.
July 16, 2019
Google Public Storage K Ercan Turkarslan
Check-in was very smooth. Richard was well prepared for the appointment. He was very helpful and explained everything properly. Unit was cleaned and ready for me. I strongly recommend this facility.
July 13, 2019
Google Public Storage Guneeta Chadha
July 8, 2019
Google Public Storage Jay Templeton
Richard was awesome. Made signing up a breeze.
July 8, 2019
Google Public Storage Jacob Haskins
Richard was very well informed and knowledgeable. Quick and easy process from start to finish!
July 6, 2019
Google Public Storage Chloe Deodato
Friendly service from Richard! Thanks!
July 6, 2019
Google Public Storage Pannaga Subramanya
Richard was very friendly and guided the move in formalities by explaining each and every detail.
July 2, 2019
Google Public Storage Miroslav Nikolich
Easy check in, friendly service, clean space.
July 2, 2019
Google Public Storage Robert Snyder
Richard and Philip was great!
June 20, 2019
Google Public Storage Tiger Hobbes
This facility was burglarized in early April 2019. 5 units were robbed and numerous others damaged. The sliding locks(standard) on the roll up doors were easily cut by the thieves. The staff did not provide video or info with police as requested. There are only 4 cameras onsite, with only 1 inside the actual storage area. USE AT YOUR OWN RISK.
June 16, 2019
Google Public Storage Nimish Kumar
Great service, Philip and Richard were extremely helpful! A+ customer service all-round
June 12, 2019
Google Public Storage Andrew Brumley
Dennis was very helpful and very quick with my move in!
June 8, 2019
Google Public Storage 9 ifreer
very helpful richard and dennis
June 6, 2019
Google Public Storage Nachappa c g
Sir Phillip and Sir Clark were wonderful. Check-in was a breeze and they were both very helpful.
June 4, 2019
Google Public Storage Danielle Bohonos
Richard is great! Thoroughly explained everything about my unit rental and made the process swift and easy! Thanks for the good work!
June 2, 2019
Google Public Storage Arthur Charney
We had a great experience renting a unit here! Mylia was so friendly, as was the other gentleman at the desk (we forgot to get his name, unfortunately), and they both made it a breeze to get through the process. My father and I really appreciated the great customer service here.
June 1, 2019
Google Public Storage Paul Whittier
Richard is awesome! Thank you
June 1, 2019
Google Public Storage Eugene Sidorin
Nice service. Quick and to the point.
May 31, 2019
Google Public Storage Tiana Goldensohn
Dennis was very helpful and friendly!
May 26, 2019
Google Public Storage Greg Shank
Easy check-in experience with Philip and Richard. They answered all my questions. I got a large 10 by 30 space for a good promo rate. Hopefully that rate will last for a very long time. Since this is day one I will revisit this review at some point in the future. Good job Public Storage thank you.
May 14, 2019
Google Public Storage Elliott
Richard was very helpful, unit clean, process went very quickly. Thanks!
May 11, 2019
Google Public Storage Taylor Riley
Great storage place! Richard is very friendly and helpful. The prices are amazing!!
May 4, 2019
Google Public Storage Logan Baker
Richard was amazing! Very knowledgeable and professional. Helped us find the right storage unit for the right price and worked with us on coordinating the pod drop off. Will be referring others to come by for storage needs.
April 29, 2019
Google Public Storage Corinna Quinones
Richard was very helpful with my moving necessities. Highly reccomend this location
April 25, 2019
Google Public Storage MELVYN O
Philip was great, was very helpful.thanks Philip.
April 22, 2019
Google Public Storage Joe Lyon
Great price!
April 21, 2019
Google Public Storage Zachary Reshovsky
Do not go here - they held my stuff “hostage” (ie did not allow me to access it even though it was in my name) due to a typo they made
April 16, 2019
Google Public Storage Molly Madson
Richard was very helpful setting up my Acct as a new customer
April 14, 2019
Google Public Storage Sergei Dreizin
Richard was very knowledgable and worked with me for a few weeks figuring out what works best for me. He spent time researching other locations and options for me. Much appreciate the approach.
April 13, 2019
Google Public Storage Katherine Chiang
Richard was very helpful with our rental process
April 7, 2019
Google Public Storage Trang Luu
Philip has been great today setting me up with my unit in record time. Friendly staff... Highly recommended!
April 6, 2019
Google Public Storage Kjirsten Cuevas
Very helpful and clean storage. Best rate I could find in the area.
April 4, 2019
Google Public Storage Jameson Dill
Very friendly staff (Philip helped me while I was here), easy check in process, and the facilities are clean. Nothing to complain about!
March 18, 2019
Google Public Storage Jamie Yaeger
Joe was very pleasant and helpful.
March 14, 2019
Google Public Storage Amelia Blair
Terrible customer service. Left early because they lied about pricing from the beginning and would add extra fees without explanation. I would try to pay online and it would error out, making the only option for payment to drive in since they could never set up auto pay correctly either. Would then tack on late fees that “they had no way of refunding” even though it was an error on their part. Never leave reviews like this but it was beyond me how they could make something simple like a storage unit so difficult to deal with.
March 14, 2019
Google Public Storage Heidi Syltebo Kearney
Philip provided efficient service when we secured our storage unit. He thoroughly explained the contract and answered all of our questions. He was very helpful and showed us the unit all with a smile and a great attitude. Thank you Philip for all of your help today.
March 12, 2019
Google Public Storage Peng Peng
Richard very helpful with everything
March 6, 2019
Google Public Storage Mike Kenny
Richard was fantastic!
March 2, 2019
Google Public Storage Stephanie Anderson
Richard was professional and quick and made the move in smoothly.
March 2, 2019
Google Public Storage boga viswanath
February 24, 2019
Google Public Storage Anastasia Raymond
Joe was really helpful! Great customer service.
February 18, 2019
Google Public Storage Nick Roberts
Dennis was super helpful and very friendly definitely recommend!
February 16, 2019
Google Public Storage Jeffrey Northey
Great service by Brittney and Richard
February 16, 2019
Google Public Storage Lukas Dauterman
February 10, 2019
Google Public Storage Tim Mather
Richard was great made the whole thing easy!
February 10, 2019
Google Public Storage Paola Taylor
Richard was the best helping us through this time of transition!
February 3, 2019
Google Public Storage Franky JJ Marquez-Smith
Both Britney and Richard were very helpful and knowledgeable, great service
January 28, 2019
Google Public Storage Vanessa Padilla
Richard made it so easy for me! It’s my first time getting a storage and I have peace of mind.
January 26, 2019
Google Public Storage Abby Romero
Dennis and richard were great. Friendly and quick
January 20, 2019
Google Public Storage Chelsea Reiss
Mylia and Richard were amazing - got me the perfect unit for what I need at a great rate, and made the process a breeze. Highly recommend this storage for price, customer service, and ease.
January 19, 2019
Google Public Storage Mark Zimmerman LMHC
Rich was helpful, fast and efficient.
January 19, 2019
Google Public Storage Jane Maynard
Richard was very helpful. We needed to rent an additional storage unit a couple of months later. Once again, Richard was very helpful. He expedited the process for us and helped us choose an excellent unit for our needs.
January 14, 2019
Google Public Storage Nick Pallis
Richard has a great attitude and gives excellent care. Thank you, Richard.
January 12, 2019
Google Public Storage Amanda Olson
Came in the rent a storage unit and met with Richard. He was friendly and extremely helpful. Would highly recommend this property.
January 12, 2019
Google Public Storage riley elliott
Richard helped me rent my first storage unit. It was a great experience because of his clarity. He even called for additional quotes on my behalf. He made it very easy and showed me the United that day. I had my paperwork done within 30 mins!!!
January 7, 2019
Google Public Storage Deanna Strait
Organized and Richard was very friendly!
January 5, 2019
Google Public Storage King Chris
Richard was amazing! Very helpful and knowledgeable. Humorous as well. Best Public Storage experience eveeeeer! I even requested a unit near the exit and he delivered! Thanks, Richard. Stay awesome!
January 5, 2019
Google Public Storage Praneeth
Richard was very helpful
January 5, 2019
Google Public Storage Dj Grandson Street Scholars Production
I want to share my experience about public storage. Mr. Richard was very helpful. Not only he showed me a room. He made sure I was happy with it. He told be about all the benefits and renting a storage unit from public storage. Richard even took an extra time with me to tell me about that insurance program. I thought that was awesome. Just call Mrs. Your neighborhood friendly storage man!!
January 2, 2019
Google Public Storage Petra Marie
Thank you Richard! Very friendly and helpful service.
December 22, 2018
Google Public Storage T R
Experience is good
December 22, 2018
Google Public Storage Oleksiy Motch
Came to get storage, had a lot of help from Richard. Everything went well. Clean units too.
December 20, 2018
Google Public Storage Mohammad Mainayar
Dennis was extremely helpful and very friendly. He made me feel like we’ve been best buds for years. He took the time to show me the different options available in order for me to determine the best unit which would fit my needs. I would recommend this location to anyone looking for a storage unit solely based on my experience with Dennis!
December 19, 2018
Google Public Storage Vanessa Davila
Very impressed by the service, Richard the manager who helped was very professional and helpful, from the very first call to make the reservation by mistake I made 2 reservations and he helped me to cancel the wrong one, also explained everything very clear. Also the prices are very good.
December 17, 2018
Google Public Storage Rj, Lindy, Riley, Anne, Mary Poole
Richard was efficient and helpful
December 17, 2018
Google Public Storage Vikas Kini
It was a painless process for me to get a storage space. Richard was really helpful and gave me great tips. Thumbs up!
December 15, 2018
Google Public Storage Bonne Bautista
Incredibly easy process. Richard was amazing. Great service and everything was explained clearly.
December 14, 2018
Google Public Storage Mario Puente
December 14, 2018
Google Public Storage Keith Byce
December 11, 2018
Google Public Storage Beth Da Luz
Richard helped me with the rental process. Excellent work!
December 3, 2018
Google Public Storage Katy Freiberg
Richard is amazing and helpful today. He has made everything seamless for us. He was patient and kind. Thank you Richard you are a keeper.
November 26, 2018
Google Public Storage Bo Li
Richard was very helpful with the move in.
November 24, 2018
Google Public Storage Martina Garcia
Richard was very helpful! Great units.
November 21, 2018
Google Public Storage Somappa Batikeri
It's really nice. I got exactly what I was looking 8x10. Richard was really helful.
November 16, 2018
Google Public Storage Adam Bigelsen
Price was good, location is easy access, Larry was very helpful. Thanks Larry🙂
November 16, 2018
Google Public Storage Mei Echo
服务非常好。很细心
November 7, 2018
Google Public Storage Anurag Chaurasia
Richard was very helpful.. He is a nice person and treats customer in a well behaved manner. He provided me available discounts and did not hide anything ..
November 4, 2018
Google Public Storage Jerry Silverstein
Richard and Britney were extremely helpful with the rental process, explaining the rules, the best way to use the storage, and our expectations. Thanks for your help.
November 3, 2018
Google Public Storage Chad Balen
Richard was really friendly and helpful in setting me up with a unit. Highly recommend
November 3, 2018
Google Public Storage Jennifer Patterson
Richard was excellent and our check in was quick! A very nice guy!
October 31, 2018
Google Public Storage Sean McGinnis
Came in today and Richard was very helpful setting up my storage unit. It was easy and recommend this place to everyone.
October 27, 2018
Google Public Storage Samantha Foster
Richard was very helpful with our rental! Thank you.
October 26, 2018
Google Public Storage Craig Bridges
I've been a customer here for years and just rented another short term unit from Dennis today. The only place to store my valuables! Thanks guys!
October 20, 2018
Google Public Storage Jc Mckni
Richard and Clark are cool to work with. Thank you for helping out with the unit and the merchandise I bought and rented. They are the best.
October 15, 2018
Google Public Storage joanna thiagarajan
Richard was great about finding me a clean dry unit that was the perfect size for my stuff at a great price!
October 13, 2018
Google Public Storage Amit Kumar
Richard provided us with excellent service and was very considerate of what we needed!
October 4, 2018
Google Public Storage Vik Livingston
Dennis is awsome
September 28, 2018
Google Public Storage A Arhin
I went in today and got exactly what I needed. Dennis helped me and was so caring because he got me my own storage to move all my stuff into. Hey guys Dennis is amazing when you guys go in he will get you exactly what you need. He's the best I'll recommend him to my friends. Thanks Dennis!!
September 28, 2018
Google Public Storage Faith Murri
Staff were unhelpful. They gave me a deal that they claimed was false after I signed on it and tried to charge me. Besides that, the storage room had a peculiar scent and made all my stuff smell odd as well (a musty, mold like smell)
September 24, 2018
Google Public Storage Marc Wai
Richard did a wonderful job setting me up with a unit!
September 24, 2018
Google Public Storage Cassie Banks
Richard was very nice and courteous.
September 24, 2018
Google Public Storage Victor-Winston Fitch
Richard was great. He helped me choose the right space and made the process so simple. Very knowledgable and confident in his work.
September 23, 2018
Google Public Storage Danhui Chu
Richard was very helpful and professional with the rental. I’d definitely recommend this place.
September 8, 2018
Google Public Storage W001 MGR3Admin
Richard was very helpful.
September 5, 2018
Google Public Storage Angelica Scott
Richard was very helpful with the rental process.
August 31, 2018
Google Public Storage Christopher Yeo
Dennis was extremely helpful. Thank you for excellent service!!
August 30, 2018
Google Public Storage Blair Murri
Thieves. They do not honor their own commitments and contracts.
August 29, 2018
Google Public Storage Shrawan Kumar
Amazing service by Richard & Philip. They help me setup my needs.
August 29, 2018
Google Public Storage solomon chang
Great time chatting with Richard and Philip. Quick setup and great service!
August 29, 2018
Google Public Storage Devin Gurley
Richard is very helpful
August 25, 2018
Google Public Storage cynthia lee
I've been a client since March 1st 2013 until I vacated my unite this August. It has been 5yrs and from day one Richard has been kind, informative, professional & friendly! Richard is definitely a asset to Public Storage & I certainly recommend this property #27806 to anyone who's interested in putting their belongings in Storage! Thank you 😎
August 22, 2018
Google Public Storage Aishah Jalani
This is my first rental and Richard was so helpful in making sure that I had the right unit and answered all my questions, great service. I'm very happy with the cleanliness of the unit, pricing and location.
August 21, 2018
Google Public Storage martin hosseini
RICHARD WAS VERY INFORMATIVE AND HELPFUL
August 18, 2018
Google Public Storage Anilkumar Devarajan
Richard was very helpful and friendly
August 8, 2018
Google Public Storage Erika Erikson
Richard and Philip were extremely helpful with the rental. They made me very comfortable and got me exactly what I needed. I will definitely recommend this storage facility.
August 6, 2018
Google Public Storage Dennis Larsen
I went in to change some information on our account. Richard was very helpful and was able to do everything that I needed to have changed. It was very refreshing to work with someone who knew what customer service is.
July 30, 2018
Google Public Storage Jono Luk
Easy to get started.
July 29, 2018
Google Public Storage Marilyn Kempter
Richard was very professional and knowledgeable. He asked all the right questions to help us determine what size unit we needed. We rented the perfect space for what we needed.
July 28, 2018
Google Public Storage Yufei Wu
Richard is very helpful! It makes my first visit here easy
July 27, 2018
Google Public Storage I. K.
Dennis was very friendly and helpful, thanks so much!
July 23, 2018
Google Public Storage Scott Holmes
July 22, 2018
Google Public Storage Dutch Stiphout
Easy as pie! Shopped for, found, signed up, rented, and filled up the 5x5 space in two hours total. Richard is great!
July 11, 2018
Google Public Storage Jacob Knightley
Great customer service working with Richard! Quick and painless.
July 2, 2018
Google Public Storage Rodee Rex
Dennis and Richard went above and beyond in helping me find the perfect storage unit for my needs. They walked me through the entire process and made it super simple and easy. I would 100% recommend getting a storage unit here.
July 2, 2018
Google Public Storage Theresa E
I have rented units here off and on over the past 20 years. The most recent rental was horrible. Richard tried to pressure me to just initial quickly thru the contract stating "I can read it later" and that I was required to get their insurance which is a HUGE LIE! My advice to any future customers, 1. read thru the contract. You do not need their insurance, only one time was my unit broken into and all that happened was a broken lock (nothing taken) yet another unit was 100% emptied (guessing someone wanted to claim insurance lol) 2. If you do not purchase a lock prior to renting they can use one of theirs temporarily until you can bring yours in (there locks are overpriced) 3. Be aware of their gate access hours (used to be able to access after business hours but not anymore) Don't fall for the high pressure lying tactics, be an informed consumer if you choose to rent at this location.
June 26, 2018
Google Public Storage Kevin Vu
June 23, 2018
Google Public Storage Em Moffitt
Very quick process of renting. Clean and friendly. Khadijah and Richard were fabulous to work with!
June 16, 2018
Google Public Storage Kail Erickson
Good staff that helps.
June 15, 2018
Google Public Storage Kimmie Boyle
Awful customer service. Told me he was going to call the cops since I was in my unit 5 minutes after closing.. terrible hours and awful units that SMELL!!
June 12, 2018
Google Public Storage Brienne Bute
Very easy to get set up and super friendly staff!
June 5, 2018
Google Public Storage Kieran Steers
Thanks Richard for showing me the storage unit in advance and walking me through every step
June 5, 2018
Google Public Storage Gabby Shelley
The staff was great help! Super easy getting a unit.
June 4, 2018
Google Public Storage Bill Campbell
Richard and Dennis went above and beyond helping us through the process of renting a unit, explaining the cost, walking us to see the unit, and making sure we were renting the right size unit for our needs. thanks!
June 3, 2018
Google Public Storage Amanda McCausland
Richard was very helpful when my roommates and I were looking for a storage unit. Quick and nice!
June 2, 2018
Google Public Storage Ross Godwin
Richard was welcoming and efficient in getting me set up with a space. Thanks!
June 2, 2018
Google Public Storage Bin Wang
Richard is very knowledgeable, everything went smoothly
May 25, 2018
Google Public Storage Yanlin Li
People here are so awesome and helpful..
May 20, 2018
Google Public Storage Leah B
Richard was very helpful and made our sign up experience very easy.
May 19, 2018
Google Public Storage Saurabh Gupta
May 17, 2018
Google Public Storage Alex Clark
May 15, 2018
Google Public Storage Skit Over
Richard is awesome. He walks you through the entire process.
May 12, 2018
Google Public Storage Christian Vansant
Excellent service. Good prices. Convenient location.
May 9, 2018
Google Public Storage Mandana M
Richard thought of all issues I needs to help with a safe move.
May 6, 2018
Google Public Storage Chris Bennett
Richard was very helpful in getting us set up
May 5, 2018
Google Public Storage Reyne Putnam
Sean was very helpful and informative! Thanks for all your help!
May 2, 2018
Google Public Storage Michelle Godfrey
May 1, 2018
Google Public Storage Kyle Walsh
Richard helped me save money and get the right sized unit (I had picked the wrong size doing it online without help). Thanks!!
April 26, 2018
Google Public Storage Yegor Nadvornyy
Great location, easy to access, amazing people! Had Khadijah taking care of me - she was super helpful.
April 23, 2018
Google Public Storage Sean Hastings
Great experience renting a new storage unit! Richard walked me through the process and made it exceptionally easy! Great prices too!
April 23, 2018
Google Public Storage Amanda Creter
Richard was very helpful
April 18, 2018
Google Public Storage John McElroy
April 18, 2018
Google Public Storage A M
Richard was very helpful and very hospitable gave me some wonderful referrals on product products to protect my stuff
April 8, 2018
Google Public Storage Clayton Blueher
Richard was extremely helpful and professional! Very happy with my experience here! Would recommend to anyone with storage needs!
April 6, 2018
Google Public Storage S Gordon Leftenant
Extremely professional, especially Blake.
April 3, 2018
Google Public Storage Ryan Malouff
Richard at this location was very helpful. He went out of his way to get the right unit for us and make sure we understood everything.
March 27, 2018
Google Public Storage Saeed Ga
Richard and Rose are really friendly and welcoming.
March 26, 2018
Google Public Storage Harsha Reddy
Richard helped me get a grade deal when i rented the unit.I had this unit for 2 years.
March 17, 2018
Google Public Storage Pam Chow
Joe was really great helping me to get setup with my first storage unit. He made the process quick and easy!
March 11, 2018
Google Public Storage Jared Burke
Richard was extremely helpful. Got me set up quickly and efficiently.
February 24, 2018
Google Public Storage Ron
Rose and Richard are the best! So helpful and courteous. They made moving in so easy.
February 23, 2018
Google Public Storage Tracy Carver
Awesome experience! Joe and Rose were so helpful that it made it easy and fun. Explained how it all worked and gave me a great tour. Super friendly and nice.
February 18, 2018
Google Public Storage Celeste Chessaborough
Richard was super helpful and made sure I got the right size unit and one I was happy with. Reserving the unit was really easy and I liked that I was able to get through the process on their touch screen tablet rather than wasting a ton of paper!
February 15, 2018
Google Public Storage 28AV
Very friendly and helpful service. Recommend this place to everyone!
February 13, 2018
Google Public Storage Brittany
Richard and Rose were very helpful. Never had any problems with the facility. Great location.
February 8, 2018
Google Public Storage karthee e s
Joe was very kind and helpful. Would definitely recommend to all.
February 8, 2018
Google Public Storage Roman Krikov (Roman the Russian)
Very good service, nice place. Just one thing sucks, they close at 6pm m-f and 5pm s-s.
January 24, 2018
Google Public Storage Nic Fleming
Needed a last minute solution and Richard was fantastic with working with our needs and budget. He's friendly, professional and overall genuine nice guy. Highly recommend.
January 23, 2018
Google Public Storage Evgeniya Dokukina
Richard was super helpful and helped us make a great choice on our unit.
January 22, 2018
Google Public Storage Dillon Reed
To expensive for only open tell 5pm. Not much time to get anything done if you work a 9 to5 job.... And never trust what they say to you. about billing or anything else for a matter of fact. They will tell you one thing and even put it in there own "notes" In there computer and turn around And lie about it to your face and just be very disrespectful.
January 21, 2018
Google Public Storage Brandon Li
Richard understands what to do and how to help! Come here for easy storage!
January 19, 2018
Google Public Storage Yuriko Fukuyama
Excellent service Rose and Ryan and great stuff.
January 19, 2018
Google Public Storage Joe B (JB MvD)
January 15, 2018
Google Public Storage Kristina Sanchez
Richard was really helpful
January 15, 2018
Google Public Storage MICHAEL MCCANNEL
January 1, 2018
Google Public Storage A D
December 30, 2017
Google Public Storage Yu Zhou
Richard is very helpful with the move in process, and showed me the unit with his golf cart. Nice wood interior of the storage rooms and good lighting. Very smooth process with all paperless signing.
December 19, 2017
Google Public Storage Janet Wong
There are a few Public Storage locations and also other facilities in the area, so I had a hard time choosing--but I'm so glad that I chose this location. The in/out access is super easy and front office manager Richard is so helpful and friendly!!!
December 18, 2017
Google Public Storage Jon
Very nice storage facility, easy access and very clean. Richard, the manager was very helpful. Showed us a few units and was very helpful with the paper work. I would highly recommend this business.
December 17, 2017
Google Public Storage Venice Herring
Moving here from Ohio it’s been difficult to purge our household items. Finally after looking for a while for storage we found the Public Storage location in Bellevue. Lukus and Richard were EXTREMELY helpful to my husband and I. We look forward to our relationship with Public Storage!
November 29, 2017
Google Public Storage Rob
Great service, but really pushy for reviews.
November 26, 2017
Google Public Storage Kristin Wk
Wonderful service with an easy rental experience. Customer service is very important at PS, I was shown one unit that was not 100% ready so was offered another unit with no fuse. Thank you
November 19, 2017
Google Public Storage Emily Yang
Richard and Lucas were super helpful with our storage needs. Got everything we needed and answered all of our questions!
November 15, 2017
Google Public Storage Carina Last
Richard was very helpful and the storage unit we leased is very clean and accessible.
November 6, 2017
Google Public Storage Nofar Levin
Richard was very professional and helped me with all that storage needs
October 30, 2017
Google Public Storage Abeer Al-Anzi
Richard was super helpful and got everything i needed! Definitely going to recommend coming and seeing him to help you with your storage needs! Got me the best price and was very knowledgeable!
October 26, 2017
Google Public Storage Pete Luciu
After having some financial issues with my storage unit, I spoke The property manager Jeff over the phone and he was willing to go out of his way and speak with the district manager and come to a solution. I wasn’t expecting this level of customer Service from a storage facility and am thankful for their time and consideration.
October 23, 2017
Google Public Storage Sherry Hsieh
Richard and Lucas has been very helpful whenever I need something and I have been here for almost 4 years! I'm a very happy customer and will keep returning if I need it!
October 15, 2017
Google Public Storage Kiran Desai
I have been renting this for a while and Richard has been great help every time I needed some. week back I had trouble with my lock and he helped. This is the best place to store extra stuff you have and great staff.
October 11, 2017
Google Public Storage Christopher N
Richard could not have been friendlier or more helpful. The timing of my move changed and Richard was more than happy to work with with my ever-changing schedule, still got me the unit I wanted, and I am very pleased with my storage facility. Great value, especially in $$$ Bellevue.
September 24, 2017
Google Public Storage Sharon Poole
Jeff and Richard were very helpful at this location. I went in with several questions about renting a unit, the sizes available, what I would have to store,etc and they were able to assist with everything and then some. Super helpful. I'd recommend anyone in the area to go here. 👍👍
September 24, 2017
Google Public Storage j yaz
Jeff was super knowledgeable and helpful!
September 4, 2017
Google Public Storage Maria del Rosario Corona Horta
August 31, 2017
Google Public Storage P J
Nice clean and safe storage facility.
August 30, 2017
Google Public Storage sarah abdi
Wonderful people and had great experiences
August 27, 2017
Google Public Storage Aakansha Nagwani
The staff is really helpful here. They try to help you save the money as much as possible and also explain the terms of agreement. Richard Pollack was really helpful with the move.
August 18, 2017
Google Public Storage Jeanette Parmley
Great clean easy access
August 12, 2017
Google Public Storage Jey T
Had a great experience with this storage place. Very friendly staff. Explained the plan in detail. Richard is awesome. highly recommend this place.
August 12, 2017
Google Public Storage Todd
Great service. Thank you to the gentleman working this morning/afternoon who helped me load my car as well as help me find what I was looking for.
August 10, 2017
Google Public Storage Betty Kao
Excellent service! Thank you Richard for making my first experience with Public Storage so easy and pleasant!
July 13, 2017
Google Public Storage Robert
Thanks for meeting my storage needs to Jeff and Richard!
July 11, 2017
Google Public Storage Sarah Rial
Richard and Jeff were a great help. I highly recommend this place, Richard went above and beyond with his explanations and service. Thank you!
June 29, 2017
Google Public Storage Yuhui Chen
June 12, 2017
Google Public Storage Cptn Phoenix
Jeff and Richard were very professional, timely and well informative. Made my buying experience streamlined and efficient all while maintaining great customer service. Way to go guys!!
June 5, 2017
Google Public Storage Carlos Pedraza
Jeff was super-helpful getting me set up, and the move-in special was excellent!
June 3, 2017
Google Public Storage Spencer
Friendly service. They change their prices for your unit with little notice
May 20, 2017
Google Public Storage Martins Mayer
Richard and Jeff were very helpful in assisting my needs.
April 21, 2017
Google Public Storage Janita Thomas-Dixon
I Talked to a guy who said his name was sherman He was extremely rude, and told me that I could not pay my sons storage bill and did not give me any information then I came by there and he told me the same thing and then storage bill ended up having a lien on it, & lock being cut, & fees added, unnecessary stress, completely uncalled for! Not to mention that I live nowhere near Bellevue! And you could've told me that you can pay your Public Storage Bill any public storage and if it's even matter! But he chose to be really rude inconsiderate and just unnecessarily stressful!
April 21, 2017
Google Public Storage Shela Mohler (Shela Kay)
Great service :-)
April 19, 2017
Google Public Storage Gennadiy Geyfman
Great service and fast. Ron was very helpful
April 19, 2017
Google Public Storage Michael Johnson
Online price is good but watch out for about 20% rate hike before the year is up
April 2, 2017
Google Public Storage Suhasini Pratapagiri
Most friendly and helpful receptionist ever, so lovely and great first impression. Great staff that know the true value of customer service. Special mention about Richard and Jeff, they have made my move out smooth and answered all my questions and concerns.
March 19, 2017
Google Public Storage Chandara Chan
Richard and Jeff were both very friendly, giving great customer service. It was very easy to get the size storage unit that I needed after some questions of what I would be storing. Having packing supplies at the location helped as well since I needed packing tape. I was in and out in less than 30 min. I do wish that they would have told me that I needed a lock before getting a storage unit. I had no choice but to purchase the lock that they had at the location, which was $20. Overall, it was a smooth experience.
March 19, 2017
Google Public Storage Christina Schroeder
Smooth experience and helpful help! Jeff and Richard were professional and friendly. I was able to view my unit and change to a size that better fit my needs. I appreciated the patience and attentive service I received! My first time renting a storage unit feels like a success! Thanks again.
March 8, 2017
Google Public Storage Elad Ben-Yosef
Just moved in. Got a great service from Jhon. Looking forward moving my stuff in here.
February 19, 2017
Google Public Storage Alex Van Sickle
The dude was so helpful! Thank you Richard. Great attitude.
January 30, 2017
Google Public Storage OLD OLDS
Easy in and out clean place
January 21, 2017
Google Public Storage Jinee Han
Nice and clean. Super friendly staff! If you need a place for your belongings , I would recommend this location. Richard will also help you to figure out the best unit size for your stuff.
January 21, 2017
Google Public Storage Kirti Motiramani
Very clean unit & hassle free set up!
January 15, 2017
Google Public Storage Paul Kramer
Great location for ease of access.
January 7, 2017
Google Public Storage Jared Bowman
Nice manager, very accommodating, but could improve his communication relay. I wasted my time driving out to set up the rental and was almost done with the paperwork when he finally clarified that despite my reservation for two weeks out, I couldn't pay now and start the rental on that date. That was my first question when we spoke on the phone. I'll take my business elsewhere.
December 10, 2016
Google Public Storage Amy Voth
Kennedy was very helpful and polite. Would recommend.
December 9, 2016
Google Public Storage Dylan Zhang
Se was very helpful with the move-in process
November 19, 2016
Google Public Storage G V V
I like the service from Liz & Richard
November 18, 2016
Google Public Storage EmP Board
November 18, 2016
Google Public Storage Shirley Sun
Very knowledgeable and warm staff answers all the questions, and give practical suggestions. Great online promotion price
November 18, 2016
Google Public Storage amy h
Convenient location right off the freeway
November 14, 2016
Google Public Storage Araceli Anaya
November 12, 2016
Google Public Storage Naveen Chandra Mayakuntla
Good space and price
November 12, 2016
Google Public Storage lisa Wallace
Always easy to work with. Clean, secure, and very reasonable. Check it out! See Liz and Richard!
November 10, 2016
Google Public Storage James Pickering
Larry is very helpful and kind, thank you!
November 6, 2016
Google Public Storage Vincent Wei
Nice costumer services!
October 29, 2016
Google Public Storage Manjeet Kaur
Richard and Liz helped me with the rental and they were the nicest people I met Very helpful , positive , informative and I'm so glad I come to this particular storage facility I wish them well now and always MK A very happycustomer
October 5, 2016
Google Public Storage Jeff Taylor
October 1, 2016
Google Public Storage Meghan Bodenstab
Thanks Dennis for checking us in! Such a smooth & pleasant experience in the midst of a crazy hectic move!
September 30, 2016
Google Public Storage Fred Armstrong
Kennedy is cool. Good job.
September 29, 2016
Google Public Storage g ben
Kennedy was really great yesterday. He is fun to talk with and helped out day 2. Greg B
September 27, 2016
Google Public Storage Stanford Chen
Richard was helpful in setting me up with a spot. Looks as you would expect.
September 24, 2016
Google Public Storage Clement Yau
Manager Dennis was very friendly, knowledgeable and helpful. He explained all the terms and how everything works. Made my check in super easy.
September 16, 2016
Google Public Storage Joe Finley
Richard is very nice and helpful. He made getting a unit quick and easy without trying to push a lot of things on you that you don't need. I would recommend working with him anytime.
September 12, 2016
Google Public Storage Tatyana Derepa
Nice facility, very friendly staff - Jeff helped me initially finding the spot, when I figured out I needed the one bigger, came back and Richard got me a great deal with a fast and friendly service! He helped me to get what I exactly needed.
September 11, 2016
Google Public Storage Anna Vears
Excellent customer service by Richard! Very friend, helpful and had me set up and ready with my unit in no time!
August 27, 2016
Google Public Storage Sporti sport
Se, the one manning the office when I came in to find a storage unit was very helpful and polite. He listened to my needs and took me to see available units. He explained all the costs of each unit and got everything everything squared away fairly quickly. I feel confident that when my son's things arrive, they will easily fit into the unit I have selected.
August 4, 2016
Google Public Storage Shante Sanchez-Hoover
This place was so helpful with all my needs. The staff was friendly and all around great. Great prices too
July 20, 2016
Google Public Storage Zhen Liu
The storage room is not very good quality. But that's what you got for the low price. The staff is really good. Patient and motivated to help and answer all your questions. I gave it 5 stars for the staff.
July 4, 2016
Google Public Storage Hoorinaz Youssefi
Richard has been great in customer service. He made my storage experience a very pleasant one.
June 13, 2016
Google Public Storage Bowen Huang
June 7, 2016
Google Public Storage Claire Duprez
Jhon was a great help today getting us the right sized storage unit and leading us through the paperwork quickly. Appreciated his service a lot.
May 2, 2016
Google Public Storage Martin Ramirez
Very nice and the facility was well maintained. Richard made it a very simple and easy process. Very warm and nice guy! Hope to see him again.
May 1, 2016
Google Public Storage Sergey Kogay
Great customer experience and spacious units. I had an appointment on Saturday and met with Derek. He showed me the unit and explained everything very clearly. I am glad I chose Public Storage and this specific location. Derek is awesome
April 27, 2016
Google Public Storage Steven Villalobos
Richard was a great help in getting me setup with a storage unit. Great service!
April 4, 2016
Google Public Storage Kathlene Moreno
Richard was very helpful and quick!
April 1, 2016
Google Public Storage Katie McKnight
Easy process! Friendly staff too!
March 26, 2016
Google Public Storage Blake Miller
I went here to purchase moving materials and I met a guy named Matt. Very social and very helpful. I was very satisfied :)
March 25, 2016
Google Public Storage Lavonne Mitchell
I just went into this location today and was pleasantly serviced with a very nice person...Matt. He was very knowledgable and happy to answer all of our questions. Took us to see one of the units, so we could have a visual of space. Highly recommend his service and location!
March 23, 2016
Google Public Storage arvind d
Matt was very professional n helped to get the exact storage I was looking for. Richard n Tammy really helped me, great job guys.... You r very good team
February 7, 2016
Google Public Storage Bogdan Spaiuc
Kellie helped me and her service was great!
January 30, 2016
Google Public Storage Justin Dominy
Awesome
January 22, 2016
Google Public Storage 刘畅
January 22, 2016
Google Public Storage Asrar Zubair
Great service. Kellie and tammy.
January 22, 2016
Google Public Storage Sihan Qu
I have got a fantastic storage from there! Jhon was very helpful, recommend to everyone!
January 10, 2016
Google Public Storage ashley Crosby
I would recommend this place to anyone who's looking for a storage unit Richard was very polite helpful informative
January 8, 2016
Google Public Storage Wendy Beck
Richard was amazing, he wanted to make sure the size of my storage was adequate, and was willing to show me several diff units so I could see them. I had gone online and reserved an unit. He did a great job and I just had to show up on move in day! He covered everything for me. Great company to store with and I have stored with many, with all my moves. I was very pleased to get a follow up call, to make sure my move in went smooth.
January 6, 2016
Google Public Storage George Stanton
Tammy was great. Golf cart pro. Friendly and easy process. Clean and nice facility.
December 28, 2015
Google Public Storage Tracey Claybon
The people at this Public Storage have always been professional and friendly whenever I've gone in to pay a bill or buy supplies in this store. Richard has always gone out of his way to be helpful, and in a set of neatly kept storage places in Bellevue Richard's location is especially neat and tidy.
December 18, 2015
Google Public Storage Dennis Yen
Great service from the manager Richard .
December 12, 2015
Google Public Storage Stacey Hu
I recently went in to this location to get some prices on storage and spoke with Kelly. She was very knowledgable about policies and procedures on renting a locker. It was such a pleasure talking with her that I will store in the near future at this location. I recommend this location for anyone in need of storage. Great prices and even better customer service!
December 12, 2015
Google Public Storage Mehdi Ghorbanian
I rented today with Richard and Kellie they were so great and helped me in a timely fashion! I highly recommend them for all your storage needs!
November 3, 2015
Google Public Storage Trash Ash Products
The manager was very good with explaining of all the things we had to do. Very good service. Five star !!!!
October 29, 2015
Google Public Storage Jeounghwa Pollack
Bought some boxes yesterday from Richard great service.
October 27, 2015
Google Public Storage Kurt Van Halteren
Great location with a friendly staff! I have been very happy using this public storage. Recommed to everyone.
September 30, 2015
Google Public Storage Chris Nagasawa
Quick easy storage space rental. Fast, courteous service. All details covered up front.
September 30, 2015
Google Public Storage Matt Pritchard
Very good facilities - interior units had no problems with bugs, water, or temperature in the 3 years I had a unit. Staff was always friendly and courteous. Richard saved me a month's rent when he didn't have to.
September 26, 2015
Google Public Storage Caleb Arseneaux
Great service from Richard and Tim on multiple occasions. I have told all my co-workers about their first month deal and how much better this place is than the other places in Bellevue. Give them a call!
September 19, 2015
Google Public Storage Carl Wainwright
Great location and provides a climate controlled unit which is what I needed for long term storage. Jhon gave me a great tour of the units and completed the registration process swiftly once a unit was chosen. Access to the unit is really good with trolleys and an elevator to take my worldly possessions to my unit. Navigating the trolleys around the corridors takes getting used to when fully loaded, but comes over time. The only downside is that if you are heading west on Northrup, you have to take a u-turn around to get access to the storage area.
September 9, 2015
Google Public Storage Dona Rozanski
Clean, secure, easy access, and essentially great customer service from everyone there that I dealt with. My only concerns had to do with the overall company and not the site workers as they were great. The biggest negative was the recent 'rent' increase that exceeded 10% all at once which seemed a bit excessive. Thankfully it motivated me to deal with my stuff and get out of the unit. The other problem was the company insistence on charging a fee for insurance even though I already had insurance. I was told to come in with proof and they would refund the extra monthly fees they were charging me. Although I did return with proof of prior insurance, I never received a refund for the overpayment of unneeded insurance that I was forced to pay at their insistence. Otherwise the site facility experience was all good.
August 30, 2015
Google Public Storage Duane Edwards
Awful customer service -- My unit was broken into while I was out of the country for a couple of weeks. I asked the person at the facility that notified me, Tracey, to help me with the situation by taking a couple of photos and emailing them to me so I could see the extent of the theft. She refused to do this. When I asked to speak to the owner, she claimed that she was the owner. I then asked her directly whether she was the owner and she hung up on me. When I called back I asked for her full name and she refused to give it to me. All she could do is refer me to a district manager. In the end, she hung up on me again. Unbelievably awful customer service. Reading other reviews, I see that this is common for this facility.
August 27, 2015
Google Public Storage Cody S
The facility was very helpful and willing to accommodate my needs and ability to find the proper unit for my items. The security on the property was outstanding. I would highly recommend the facility in the Bellevue area for ease of freeway access to I-405 North and South. This facility would be conveinent for trips North to Canada and South to Olympia.
August 16, 2015
Google Public Storage Melissa Riley
Richard and Matt were very helpful, and the facilities more than met my needs!
July 16, 2015
Google Public Storage Jennifer Hill
The manager, Richard, was very helpful and accomodating. The facilities are clean and well lit and rarely busy , so I always found it easy to accomplish my tasks.
July 2, 2015
Google Public Storage David Kiehn
First, the customer service provided by Nagib was outstanding. He was very efficient with the rental process and acknowledgeable about the paperwork. Second, the property is very clean and secured. The gate code gives an extra sense of security. I would highly recommend this property to my friends and associates.
June 16, 2015
Google Public Storage Taylor Rime
Tracey was great!! Very thorough with the information!
June 3, 2015
Google Public Storage Walter van Schalkwijk
Jeff was very helpful with selection of the storage unit and completing the contract paperwork. Richard went down the hall to put the lock on my unit, saving me a few minutes of my bust day. This Public Storage is clean, well kept, and well organized.
June 1, 2015
Google Public Storage Cherie Bourgoin
Richard and jeff gave me great customer service.
May 31, 2015
Google Public Storage Maureen Estrella
Professional customer service from Richard & Jeff
May 31, 2015
Google Public Storage Bonan Liu (Brother Nan)
Great place as a temp storage when you are moving. I would give Joan a 5-star for her help!
May 30, 2015
Google Public Storage Stephanie Kropp
This is a nice and clean property. Staff has always been friendly and patient with me. I would recommend this storage facility to my friends.
March 20, 2015
Google Public Storage Scott McGilvray
Just rented a unit this afternoon... Tracey was so helpful and friendly. She made the entire process much more enjoyable than one would think renting a storage unit would/ should actually be. I would definately recommend this location to anyone who asked.
March 16, 2015
Google Public Storage Michael Good
Great service, cordial staff. Everything done in a timely manner.
March 11, 2015
Google Public Storage Ce Maz
The facility is okay. The company SUCKS! My partner died a few moths ago and I needed this company to send a hard copy of the bill so I would get it paid on time. Too many other thigns going on with the death of my partner. I was not always on my computer to check for times bills needed to be paid. All other bills were understanding and were helpful. Public Storage did not care and charged me an excessive amount for late payment. Not bad enough that I have many other bills with cremation, memorial, court fees, etc. from the death of my partner. There is no compassion and no customer service with Public Storage. I am moving out as soon as possible and will most likely never use them again and encourage others to go elsewhere. There are other places cheaper and other places that have better customer service. Public Storage has grown too big to have any good customer service. It is a company only interested in themselves and the money they can bleed from their customers.
February 25, 2015
Google Public Storage Alicia Ramos Arroyo
Great customer service and very professional. I trust my belongings are safe here
February 23, 2015
Google Public Storage Ian Phillips
Great place, good location, easy to get into and get setup. Richard is top notch at this place. Only thing missing is it needs 24 hour access.
February 23, 2015
Google Public Storage Pest Outwest
I had a perfect experience, Richard and the crew were very nice.
February 5, 2015
Google Public Storage Richard Manuel
January 28, 2015
Google Public Storage Mark Kedziora
Tracey and Richard are a really great team. Richard is very knowledgable and quick. Tracey was and is absolutely AMAZING. She was very informative, polite, kind, and made sure I knew everything I need to know. Truly easy going experience, they are awesome. Great location and I will continue to go there in the future as long as Tracey and Richard are still there :)
January 6, 2015
Google Public Storage Natasha Dunn
I just bought my unit. Was very impressed with the team member, Richard. Friendly, helpful, and thorough. Got us a good deal and gave us awesome tips and helpful reminders. The unit made me feel secure.
January 4, 2015
Google Public Storage saibaba Telukunta
The property manager, Richard, is very courteous and helpful. He was able to find the best deal available. The property is very clean and neat unlike many other locations we visited. We definitely recommend this location for anybody looking for renting storage space.
December 31, 2014
Google Public Storage Christina
Richard was extremely kind and very helpful. Everything was so easy! I highly recommend using their services!
December 21, 2014
Google Public Storage Amanda Lovell
Richard was an big help today! He got my the unit best fit for me. Even made sure I had everything I need.
December 9, 2014
Google Public Storage Pilar Diaz
Richard was such an impressive manager. He did a fantastic job and satisfied all our needs. I was impressed with how fast he could multitask.
October 7, 2014
Google Public Storage Aries Goddess
Richard and Carrie were helpful and patients with me when I recently booked a storage with them. I would definitely recommend this place to my friends and family to store their stuff. Great great help. Thank you guys!
October 6, 2014
Google Public Storage Melissa Goullette
Really nice people. Very helpful! Josh went out of his way.
October 2, 2014
Google Public Storage Larisa T
I absolutely love working with Richard and Carrie! I have two units on the property and have never had a problem... They are both so friendly and easy to deal with :) Thanks you guys!
September 25, 2014
Google Public Storage Peter Lamanna
Rented a 5'x10' unit from Joan. Very pleasant transaction. Great customer service. Storage unit is easily accessible. Carts are available to carry items to and from the unit.
September 17, 2014
Google Public Storage Lyndis Mushin
Richard and Carrie were both extremely helpful! When I accidentally left my unit open, they secured it with their own lock at no charge until I could make it back later that day. They also helped me out, figuring out the best day for me to move my things in and out to maximize my time here. They were warm, friendly, and helpful! Thanks to both of them!
September 3, 2014
Google Public Storage Christina Watson
Public Storage off Northup was great! Richard and Vanessa were extremely helpful. This is my second time renting from Public Storage, and it was just as simple and carefree. I called to reserve a unit, then set everything up with Richard a few days before my move. He made sure I got the size and unit type I needed, and even recommended some moving materials. I couldn't ask for any better service, and I am happy I chose Public Storage once again. Thank you!
August 23, 2014
Google Public Storage Brent Smith
Easy access. Great staff and close to major freeway.
August 23, 2014
Google Public Storage Theodore gliga
Used this storage while moving into my new place, this place gets 5 stars. Prompt friendly service helpfully and knowledgable about surroundings Dave and Richard sold me what I needed and where very friendly. Not many places left where you can walk in and buy a box and walk out with a smile. Id come back for all my boxing needs from moving to fort building
August 2, 2014
Google Public Storage Ted W. Way
Richard and Dave were great. We had a storage room for about 8 months, and we had no problems with access or the facility at any time. The facility was clean and climate-controlled. Richard had said that the rates are generally stable for about 6 months, and then they may rise. Our rate rose $10 a month after 6 months, but at least we had that expectation. When we were ready to vacate, I just gave Richard a call a few days beforehand. Since we vacated before the 6th of the month, we could pay a pro rated rent. We ended up vacating a day earlier, and Richard said that it was no problem. He pro rated it one less day.
July 26, 2014
Google Public Storage Christy B
Nice place, very solicitous staff.
July 23, 2014
Google Public Storage Brianne Casper
Great customer service, well maintained :) Richard and Vanessa
June 26, 2014
Google Public Storage Bk pl
Best experience on a Public Storage so far. Everything was organized and clean. Richard and Vanessa, were on point and very quick, they did everything to make our moving less difficult.
June 1, 2014
Google Public Storage Vuong Tran
May 1, 2014
Google Public Storage Patric Brayden
My company had an immediate need for a large shipment of equipment. It required a process for independent access and delivery by transport services as well as various security measures. I was cleared for an appropriately sized unit, including a tour and review of procedures, then walked through several documents concerning key management and escalation. The entire process took less than 30 minutes and my shippers were notified that they could begin delivery within the hour. Many thanks to Samuel for his assistance.
April 30, 2014
Google Public Storage Jade Ramones
Great customer service!
April 29, 2014
Google Public Storage katie dewitt
we used this business for an off site storage for a new store we are opening in the area. The team there was amazing and helped us every step of the way! Richard the manager went out of the way to help us, even giving his own personal power charger to help power our computer that we needed. He checked on us several times during our unpacking processes and gave us tips on how we can dispose of our cardboard. Thank you Richard and your staff! Amazing!
April 29, 2014
Google Public Storage M McNairy
I never thought a storage unit could be so great! Richard went above and beyond to be sure that we had everything we needed, even a power supply for my laptop when I discovered I needed a charge! We couldn't be happier with the service and with the condition of the facilities. I highly recommend this location.
March 25, 2014
Google Public Storage Lindsay Carmer
Richard and Rebecca were fantastic! They were lovely to work with and very efficient. Richard has been in touch and provided great service already and it has only been a couple of weeks. Highly recommended.
March 11, 2014
Google Public Storage Brenna Hiddleston
After receiving the wrong information about our move out costs, Richard stepped in and made everything right! I have been in management for 13 years and Richard is the kind of employee I would want on my team. He took care of our late fee and charged a reasonable pro-rated rate for our last month. The facility is clean and the prices are reasonable, add Richards excellent customer service and I will be recommending this facility to all my friends and family
March 10, 2014
Google Public Storage Tony Mohr
Very helpful and patient with us as we tried to determine the size of storage space we needed.
March 10, 2014
Google Public Storage Roslyn C
It's great when things go right, but when they go wrong is where you see if you are working with a good organization or not. I was told the wrong information about moving out and would have had to pay another months rent plus a late fee, Richard made it all RIGHT! He listened to my problem, took it to the district manager and they adjusted things so it was a fair situation. THAT IS CUSTOMER SERVICE! Thank-you!
March 7, 2014
Google Public Storage Jason Long
Ryan was awesome and knowledgable with moving supplies. Highly recommend this facility!
March 4, 2014
Google Public Storage Pilar Delgado
Richard helped me with renting my unit. The only thing I didn't like was the pushing of getting me into buying an insurance for the unit and also to buy the key for the unit.That of course I never bought it.I have bought my own key. The location of the storage was perfect for me.
March 4, 2014
Google Public Storage jackie gerosin
Got help from Richard and Mike, district manager. Great guys helped sooooo much in making this move easier. Funny too....well we laughed at them!
February 25, 2014
Google Public Storage Brendan Castile
Thank you for all of the help Richard!
February 24, 2014
Google Public Storage Debbie Kimberlin
Sam and Richard were very helpful in helping my family find the right storage unit for our needs.
February 22, 2014
Google Public Storage Andrew Sebastian
Richard and Sam gave us A+ service. Richard really went above and beyond the necessary service to make sure our experience was pleasant. Storage was clean, everything worked as expected. Highly recommend!
February 21, 2014
Google Public Storage Amber M
Richard was extremely helpful. He found me a great unit,and even helped me with everything I needed. He truly went above and beyond. I recommend this storage place for the location, prices and service. Thanks Richard for everything!
February 17, 2014
Google Public Storage Amanda J
Excellent service all the way. I had a special request for my move out, and Richard and Sam were very accommodating and professional. The facility is also very clean and accessible.
January 11, 2014
Google Public Storage Maarten Van Horenbeeck
Richard at this location is one of the most helpful and overall friendly people I've encountered renting storage facilities in many places on the West Coast. I highly recommend this location.
December 31, 2013
Google Public Storage Rob Bobar
Raffiel and Richard at this Public Storage made my move fast, painless, and affordable. They were extremely helpful and kid friendly. Highly recommend them.
December 24, 2013
Google Public Storage Blanca A
My family and I just moved to the area and needed to quickly find a storage for our belongings, Richard was very friendly, helpful, and knowledgeable. Its always nice to walk in a place and be greeted with a smile! Thanks Richard!
December 15, 2013
Google Public Storage Carol Levy
The facility is clean, safe and well run, and working with Richard a pleasure. The rating would have been a 5, but a problem we had was not handled well by another employee. We followed up with Richard the next day and he resolved the issue pleasantly and professionally.
December 1, 2013
Google Public Storage Jade Robertson
Richard, the manager of this location really went out of his way to help me. Many thanks!
November 23, 2013
Google Public Storage C Ehrlichman
Had a great experience with Raffiel this morning! Thank you!
October 28, 2013
Google Public Storage Deanna Morgan
Richard is the manager of this location, and a very good manager at that. Our organization has been renting there for several years, however, our needs have changed in the past few months. Richard is working hard to find us a different unit and save money at the same time. Thanks Richard for going above and beyond. You are appreciated.
October 27, 2013
Google Public Storage J R JARMAN
Excellent Richard was an excellent manager
October 21, 2013
Google Public Storage Martin Aleksis
Like most people, I had a storage locker for much longer than expected. Always had safe, friendly and professional service here. Lockers were clean, lighting was good. Only recommendation would be to get a few more trolleys though.
September 4, 2013
Google Public Storage Dr. Mimi Capote
Richard was extremely professional, very informative, and super courteous. He deserves not just a new phone (one that won't drop customer calls when trying to get directions on how to get to PS), and a huge promotion!
August 16, 2013
Google Public Storage Ed Morrison
I had a unit here for several years. Always safe, clean and convenient. Richard is A-1; very friendly, helpful, knowledgeable and professional.
July 29, 2013
Google Public Storage Morgan Freeman
With this location for ten years. Facility always clean, staff friendly and professional. Easy access off 520.