Public Storage Self-Storage Units at 4041 124th Ave SE, Bellevue, WA

Mylia made my time using this property truly wonderful. She took such great care of us and I always knew my stuff was safe. Would absolutely use again if I move back to the area!

Melia was awesome at helping me out - definitely recommend this location

Mylia is the best… super friendly and nice storage is really quiet, secure and clean… located behind target over in factoria

This place is beautifully run by the manager Mylia. She is very conscientious and extremely attentive to customer needs. She is always very courteous, provides me and my daughter with highly professional support. Whenever we need information, she is easy accessible and replies immediately whenever we have questions or needs. Due to the fact, I’ve been traveling and working many places in the USA and internationally dealt with many storage locations. This place is the best in the area, and kept really clean and organized. I have valuable things that I want to take care of and we could not be happier with Mylia, and this location.

Mylia is Awesome

Mylia is so wonderful to work with! She totally helped us find the best possible space and it was a huge relief. She was totally helpful and accommodating! Thank you, Mylia!!

Mylia was great. Thanks

Mylia was so great to work with! She helped me get my storage unit set up and closed so easily. Very friendly and kind!

Mylia was wonderful. Best experience. Wonderful service.

Just cleared out my storage after 17 years. Mylia and Vansen made the checkout seamless!! Thank you!

I visited Public Storage today and had a great experience. I spoke with Mylia and she was nice and very helpful. Thank you for the help!

Been here for around 10 years. One of the cleanest locations I've rented at. Just moved units and Mylia in the office was so charming and helpful the whole time! Made it a great experience.

Nice and quiet place to store extra stuffs. Near the mall. Online prices are lower than the other public storage stores near this region.

Mila and Joe do a fantastic job. Very helpful and the units seem clean and safe.

This location is extremely clean and Malia was so helpful!

It says it's open online/ they dont answer the phone either.. and the office is always closed everytime I stop by.

Thank you to Melissa for helping my Company transfer to a bigger unit seamlessly!

Melissa service is very good, thanks

Mylia provided us with excellent customer service with a smile great place

Mylia is awesome! So helpful and accommodating

Myla, at the Renton 124th Ave location, made my day! She was over the top helpful, knowledgeable, professional, and kind! She made this temporary storage need experience the BEST it could have possibly been! Thank you sooo much! I needed that :)

Myla was so helpful, she answered all of my questions, and even helped me move a few items!!

Great customer service!

Aylah, Harim, and Melissa are some of the absolute best employees in any capacity I've come across in years. Super kind, prompt and helpful, and their speedy service when I ran into a minor problem with my storage unit (my fault, not theirs) was top notch. I can't recommend them and this facility enough. 5 stars all around!

Excellent customer service. Mylia was super helpful with everything I asked and goes above and beyond to help you with your storage needs.

Melissa has been a great help at giving us the services we needed. All the instructions and tour was clear and joyful as well.

Amazing experience with Public Storage overall! Mylia was so helpful and guided me through the process. She really made the experience "human" and reassuring.

The property owner is quite nice but the public storage response to help is extremely poor. I was dropping something off late at night and came outside after 9pm. I left my keys in the unit so I went back to grab them and to my surprise NO ONE is available to help you get back inside. There is a number to call but they only let you out of gate and not into the door. I literally had to leave my car there overnight with my storage unit open. Absolutely horrendous service.

Facilities are super clean and secure. Mylia was very helpful and prompt. Definitely recommend!

Mylia was very helpful and friendly, everything was clean and affordable.

Mylia in the office was awesome! Such an amazing person and so professional. The facility was clean, cost efficient and convenient.

This location is great. Mylia is always very helpful. The property is clean and well maintained definitely recommended if you need a storage in the area

We rented a unit here and Mylia is amazing. She helped us with price and size to make sure we are getting the right fit. also this facility is nice and clean. Very satisfied!

Mylia was so helpful is a very difficult satiation.

We had an amazing experience at this Public Storage! After many moves, this was easily one of the best experiences we’ve had. Mylia was incredible- they were very helpful and made everything so easy!

This location took care of my stuff very well. The stuff, like Mylia, were friendly and took care of our needs with enthusiasm and knowledge.

Thank you Mylia for all your help! Great service!

This location is great and everything is because of the amazing customer service you get here from Mylia, I work independently and everytime that I need a unit for a program I go back to this location. Mylia is always very helpful, possible attitude, gets things done. Definitely recommend!!

Cameron was a great help. Thank you public storage

Updated review: I had a long and dragged out fiasco with this particular Public Storage in Factoria. However, the new district manager Lisa Leavens was amazing. She was able to mend all the issues I had prior to her arrival, and cleared my outstanding balance with the debt agency (Allied Interstate). One word of advice, if there is any issue that needs attention, ask for the direct contact for Lisa. The extension number does not work, and you'll be stuck waiting weeks and leaving tens of voicemails with no response. Thank you Lisa!!!

Mylia is absolutely wonderful! She is so kind and understanding with every single thing. No amount of words I could say even compares to how easy she made everything

Sharron was super helpful in helping me pay my rent. Great Service!

My experience dealing with Mylia has been a delight. If I didn’t know better I would have guessed she owned the facilities. The grounds are spotless and she always greets me with a smile and remembers my name! Not many businesses take the time to know their customers now days! I gave Mylia five stars for for being a great asset to Public Storage, and another five stars for how she makes you feel important as a tenant!

Sharron was amazing!!!

I wanted to share my AMAZING experience I had with Mylia at this location. After my interaction with her I cannot imagine renting a space anywhere else. She was so gracious and friendly and helped me with every step of the way in my rental booking. I went online and it was not the same experience but she took the time to explain all my options and help make the decisions that also made sense cost wise. Didn’t try to oversell but explained why I would need certain feature. Authentic, personable and efficient! 10/10 She made if so easy during a stressful move! Thank you Mylia- you are the MVP!!!

Just such a respectable worker Mylia helped me with all as she has since I first got my unit. Thanks Mylia an Public storage.

Mylia is the best! She was so helpful and knowledgeable. Her location is so clean too!

Recently moved family heirlooms from another storage facility. Mylia is very kind, helpful and charismatic. I cannot praise her enough. What a wonderful experience!

DO NOT use this location to store your belongings. I have been there for over 5 years, and just recently discovered that a new lock was placed on my locker the day I showed up to store some items. The Property manager was no where to be found, during my turmoil of my key not working with the lock, which immediately,I knew was not mine. She happily shared that I did not have the right keys and told me to call a lock smith! Really? So, I can call a locksmith, no Public Storage worker on sight to verify. Hell yes! So I called a lock smith the next day, left 3 VM to the office, no call back. Luckily Melissa showed up. I explained the situation to her, she went to do a locker audit, and knew right away. We escorted the locksmith to my storage unit, he broke the the lock and when it was opened, 3/4 of my items were gone. THOUSANDS of dollars. These thieves placed their own lock, after breaking mine. If you have a unit here, PLEASE frequent. It's an inside job. Yesterday, when I went in to gety remaining items there were 2 suspicious people rummaging through an enormous amount of items, I questioned them, they pushed me out and they the door. There is no camera security inside, so it is free game. STAY AWAY FROM THIS PLACE. Obviously the property manager doesn't care. Melissa is awesome and I apologize again for coming in HOT, but she was extremely professional and took care of the situation just as one should. I AM WARNING ANYONE, AND ALL: READ THE MOST RECENT REVIEWS