Public Storage Self-Storage Units at 1829 W 3500 South Street, West Valley City, UT
1829 W 3500 South Street West Valley City, UT 84119
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 56/moSmall 5'x5'
$ 56/mo $75Best Price Label2 unit left!
- Inside unit
- 1st Floor
6'x8'Online only price$ 73/moSmall 6'x8'
$ 73/mo $97Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 82/moSmall 5'x10'
$ 82/mo $109Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 93/moSmall 5'x10'
$ 93/mo $123Best Price Label
- Outside unit
10'x20'Online only price$ 144/moLarge 10'x20'
$ 144/mo $288Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $228Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
3673 South Redwood Road
West Valley City UT 84119
Self Storage Near
2935 S 3600 West
West Valley City UT 84119
Self Storage Near
4065 Sams Blvd
Kearns UT 84118
Self Storage Near
1545 E 3900 South Street
Salt Lake City UT 84124
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
West Valley City Storage Units Off of Interstate 215
Public Storage in West Valley City has a great selection of affordable self storage units, perfectly sized to accommodate any load.
Just north of Salt Lake Community College, and less than 10 miles from downtown Salt Lake City, this location is easily accessible from I-215, I-15, I-80 and Highway 201.
Different sizes of indoor storage units and outdoor storage units give customers plenty of cheap self storage unit options to choose from, and the property manager lives at the facility.
Families throughout Granite School District know that space is precious. As kids get older, not everything is ready to be thrown away. Grab a 5x5storage unit to store keepsakes and mementos, while a 10x10 storage unit can easily hold boxes of toys, clothes and other personal belongings as the years go on.
Camping and boating gear for trips out to Great Salt Lake State Park can easily fit in a 10x20 storage unit, including tents, camping chairs, crates, tools and supplies.
As West Valley City continues to grow, look to this Public Storage on 3500 South Street – open 7 days a week – to offer a variety of self storage solutions to accommodate any size load.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 545)
Shayle and Anthony, were very helpful with information and tips, when I was choosing a unit. They called me, to make sure everything went well, much to my appreciation. Very good Customer Service, thank you
Shaylee was amazing helped me out with all my problems
They don't help, they complain, she gets in your face when packing, she complains, they over charge, then she wants a review
Shaylee was amazing ! Great attitude and very helpful. Would highly recommend. Thank you !
Lisa At the West Valley store was amazing helping me check in to my storage facility. If I could give him more than five stars I would
Shaylee has been hands down so helpful with everything, I couldn’t get into the app and she helped me on her day off to get in and ready to roll
Shaylee, awesome place and great customer service
Good service, beautiful attention
Good security. Hours 50/50. Marcy an employee is the best at everything. Thanx Marcy
Me atendió un joven y una señorita, Antony y Shaylee, muy amables, el lugar muy bonito y limpio
Shaylee is my hero! Thanks for assisting me with my move in - most appreciated.
Shaylee is the best of the best! She is so upbeat and made this process so easy and fun!! She runs a tight ship and for that I’m so grateful— it’s nice having a clean space to move my stuff into!! ♥️♥️♥️
Great customer service!
Had log in issue. 2 minutes Shaylee hadit fixed. Awesome visit.
Thank you Shaley!
Good service. Very nice and helpful.
I had the best experice here at public storage under shaylees care of management
Lisa from holiday did awesome job quickly with a great smile all while on a conference call and listening to me grieve for the loss of my son so awesome job and great employee she deserves a 10⭐ rating thank you Lisa Jody Patterson
Very helpful! Walked me through entire reservation. Made it super easy:)
Shaylee was able to help get my lock fixed after hours.
I have had to rent storages in the past and not one of them could compare to public storage Mrs shaylee is by far the most amazing manager I have ever seen. I had to go into the office to fix a problem and Mrs shaylee had my problem fixed and had me on my way in less than 10 minutes. My kids and myself love shaylee she is very professional and has always got a big smile 😁 on her face.. come in to public storage 1829 w 3500 s shaylee will take care of ya and guaranteed you will leave with a smile on your face too. Thanks so much shawndra and kids
Shaylee is the best, she always keeps me smiling and the service is the best always makes my day so good
Excelente servicio de shaylee
Shaylee is the best!
Shaylee is the best storage manager in SLC
Shaylee is the best ever. Will rent again for sure.
Shaylee is awesome. I had problems she fixed. All of them. And I'm happy enough that I may be Renting longer than I was going to.
Shaylee is the Best in the West!!
Shaylee is freaking awesome 🤙🤙
Es un a lugar excelente , las personas muy amable , todo muy limpio . Lo que más me Gusta es que es seguro para guardar las cosas y ellos siempre te ayudarán a lo que necesites
Lisa who assisted me with getting moved in was so friendly and helpful! She was very kind to help me overcome obstacles with my access code not being generated due to system issue so I could move in as planned without issue. I was at another location (nearby) but had moved out the day prior and wanted to transfer to an inside unit in order to keep my possessions better protected. If first impressions are anything, I would say that I definitely made the right decision to transfer to this location at 3500 South, it was like night and day in terms of the cleanliness of the grounds and even inside the unit itself was immaculate and even had a working light. You can tell that Lisa takes great care to keep the grounds maintained and really cares about her customers. I normally don't take the time to write reviews but nowadays genuinely good customer service is rare thing so I felt compelled to do so. Again, Bravo to Lisa and if you are weighing options between the other Public Storage locations nearby please learn my experiences and choose this one, you won't regret it!
It was the worst experience of my life. Don't ever go to public storage, they are very rude. They'll rip you off take your money from you and then kick you out before you even move in and not give you money back. I would give it 100% thumbs down 👎
Talk about a good storage facility clean well taken care of very friendly staff Shaylee is amazing and very knowledgeable. I recommend this facilty to everyone whos searching for a unit very clean and safe.
I love Shaylee so much she is really helpful
Shaylee always keeps the place spic and span. She once noticed that we had forgotten to lock up. So she put her lock on our unit then called us to let us know. Who DOES that now days?! We know our property is safe with Shaylee on site.
They keep it clean and accessible. They even keep an eye out and help secure your stuff for those who might absent mindedly leave the lock inside and just shut the door. Friendly and helpful staff who are anxious to be of service. They are great. Shaylee is fun and efficient.
Ana was very helpful she was very professional and helped my transition from San Antonio Texas very easy and smooth thanks you Ana!
Shaylee was/ is fantastic helped us with everything we had questions on
We appreciate shaylee was on sight and was able to take care of our hicups
when i was looking for a storage unit i looked online for the best price. and every single place i contacted the people was really rude and the prices for the size of unit i needed was outta control. i was ready to give up then i seen a public storage ad so i called the public storage on 1829 w 3500 s west valley city utah 84119 and i will say by far the best customer service. they re assured me that everything would be okay and gave me a really awesome price. all of the other places was $190.00+. the staff at this location is amazing and helpful,friendly staff. Shaylee the property manager is amazing as well she is very understanding and will go the extra mile for any of her tenets. she went over and beyond helping me deal with a issue that i had im extreamly greatful that she is the on site manager cuz she makes sure her units are all secure with the proper locks ect. I dont know how to express how very greatful i am for shaylee and all that she has done for me....******Shaylee Property manager deserves a raise for sure. and i will be sending business your way for sure. thanks for everything. shawndra chambers
Shaylee is a fantastic, cheerful and knowledgeable person. She helped me with minor issues and informed me of the whole process and explained all the security features Public Storage has to offer. It have me a peace of mind. If there were 6 stars to pick from, I’d pick all six. I would highly recommend Shaylee to keep all your belongings safe and accounted for. Thanks Shaylee!
Super friendly, and very helpful. Love renting here.
Muy buen trato de Ana la mejor empleada grasias por todo
Shaylee has been the best! She is friendly ,respectful, and professional! Great costumer service and a wonderful opportunity to help me with my storage unit. Thanks so much Sincerely Eddie Albert
10/10 would 100% recommend!! As someone who worked within the company and not only knows the property manager personally as well as professionally I knew right where I would store my things when I moved out of the area. Shaylee not only keeps the property clean of trash but is truly the epitome of customer service from the beginning of your stay to the end. I know my things are in good hands there in Utah….thanks again Shaylee for all you do 🧡
Shaylee is awesome
Amazing customer service by Shaylee. We arrived just before the snowstorm and she quickly got me set up to move my belongings into a unit. I had safety concerns but she assured me they prioritize safety and location is monitored by surveillance and gated, which put my mind at ease. After reading some reviews and the possibility of floods causing damages, I was happy to read that they took quick action and contacted the customer to move their belongings before causing damages. Safe to say I picked the right place! Oh and their prices were fair, thank you!
Shaylee was awesome thanks so much
shaylee is the best public storage manager I appreciate all the help and patience. She does to help everyone if they don’t know how to use their phone.
Sheylee was super friendly, super professional, made sure we knew everything we should know before the rental I highly recommend this place..
Shaylee was nice and good
I have never gotten an answer when I've called this location. But I did meet the manager when I wad on site the last time I was there. The facility property was clean. It is also a secure property, with good monitoring on site. I give it 4* because there doesn't seem to be anyone in the office or available to answer the phone.
Amazing service very friendly
Shaylee is awesome great customer service
Will continue to deal with Shaylee. Thanks
This place is amazing. We had a huge snowstorm come through. Shaylee contacted me immediately had me come look at the unit. We ended up with damage do to water in our unit. She got us moved quickly and efficiently. She is amazing
Shaylee was able to lower my rent after an increase, she keeps the property clean and is very diligent on being on the property and keeping it safe
Shaylee is a ROCKSTAR. Patiently helping me through all the steps and always happy and positive. Thank you. God bless
Shaylee is the best very professional and really easy to talk to
Shaylee is greata
Me pareció muy vien
I love the customer service and I will let my families and friends to come here and rent
Shaylee did awesome she deserves all stars iim from Wyoming she help out did very good and very informative she deserves it
They rarely have staff to help you on location and they raise your rates consistently even if you’ve been a loyal customer through out the years.
Shaylee very good
Nancy was wonderful
Really beautiful staff and affordable
Quick and painless nice people nice storage unit
Shaylee has the most amazing customer service, very helpful and knowledgeable! And the property is always top notch clean!!!
Super atención nos dió la señorita Shaylee...
Shaylee was aswome
Great customer service prices are high tho
Shaylee is incredible and made this process super easy and very FUN! She is super knowledgeable and friendly. Site is secured and clean. Move-out process was pain-free.
Steven Nancy Lindsay and Shaylee are the absolute best here at public storage! Would recommend
Shaylee was totally awesome to deal with. The world needs more people in it like her. Thanks
Barbara was very helpful to me and was one of the branches that I could find that was open
Barbara was great. Stayed late.
Shaylee was super helpful and friendly, I was having problems with my reservation online, but she took care of everything and got me the unit I wanted!
She did a great job keep her up five star awesome
Shaylee was fantastic, got me straightened me out and back to storing stuff again.
Shaylee she is very good and nace groe
Shaylee was awesome and made the rental experience painless. She walked us through the app and the process. 5 stars!
Amazing attention and disposition. 10 stars
Shaylee was awesome great customer service
Shaylee is a amazing person she is a rock star ⭐✨⭐⭐
Great experience, happy employees.
Shaylee was terrific and very helpful!
Shaylee runs a clean, well-oiled machine. Helped us out with every part of getting set up
Amazing lady in front office !!!!!!!
Shaylee was fantastic! Great help!
Shaylee was an awesome help! Thank you!
Super nice! Great customer service !!
Shaylee was amazing! Made the process nice and easy.
Customer Service is excellent, and very professional. Thank you public storage. #shaylee
Me encanto este lugar, manejan establecimientos de marca, calidad. Buena atencion.
Shaylee was super helpful and friendly.
Excellent service and shaylee was so friendly and fun ...and explained everything so clear ......
Shaylee is the best!
Great service I love the way shaylee she helps us she is very helpful and amazing she is a very nice person
7 💫💫💫💫💫💫💫 if the corporate office help knew the truth. Hands down the best property manager this side of pick a spot!
The whole process - from online rental to drop-off of first load - was seamless! The property is neat and easily accessed. The automated gate opening feature in the mobile app is so convenient; Highly recommend!
I want to give a huge shout out to Shaylee for her assistance at Public Storage. My move could not have been easier! Shaylee thank you for everything! Way to take the stress out of the move for me I appreciate it so much!
Shaylee was professional and quick getting me into my unit and thoroughly explained all the move-in details i needed! Fast and easy! Thank you!
She was the best helper for me today and thanks for your help
Shaylee is amazing beat service ever definitely recommend
Kevin is a great guy really helpfully and friendly always motivated to do his job and help everyone. Nice guy to be around :)
Shaylee is the best ! Very nice and very friendly I love the way she took the the time to explain me every single question I have !
My year experience has been amazing. Especially having a great new manager has even been better! Thanks Shaylee for making it painless to move out. Will definitely be one of my first choices when I need them again.
I had a storage unit here for around 6 months. There were minimal concerns that were usually handled in a timely manner. The staff was very pleasant to work with and customer service oriented. I love to work with people that respect their jobs and the clients they work with. Will definitely use again should the need arise.
Shaylee was helpful with getting me moved in a unit even though it was last minute and I had a lot of difficulties trying to pay online but she worked hard to get me out in a unit the same day.
Was wonderfully. Shaylee was full of energy and information.
Shaylee was awesome, everything went great and she was really great to work with.
Good place to get storage
Really nice and funny
She is so sweet and helpful.
So so helpful.
The setup was really easy and quick. Shaylee was very nice and answered all questions I had for my new unit. Strongly recommend this location.
Shaylee was super informative and friendly!!
Such an enjoyable experience! ⚜️📿
Very kind personal also quick
Fast, simple, and easy! Shaylee had us in a unit within 10 minutes and we were in and out!
Great service, very friendly and bubbly!! Smooth and quick
Shaylee is your go to person when you need a storage space, she’s been very helpful throughout the process of renting a space. She greeted us with a smiling face, made sure we were set before letting us go about our way and answered all our questions we had concerns on. Thank you Shaylee you’re AWESOME ♥️
Great customer service, and really friendly
Shaylee was terrific she gave excellent service excellent service answered all my questions was fast and really Pleasant nice to be around. Easy to understand and explai ed everything
Facilitators are great but the best part is Shaylee. She’s so helpful and fun. Also the fact that they have an app makes the whole process so much simpler.
Shaylee the new property manager is amazing and very helpful. Definitely love this place for all my storage needs
Narciso great service and very helpful to our needs Thank you for your prompt and timely responses
Shaylee was so knowledgeable and provided excellent customer service. She explained everything in detail it was a great experience. I love public storage!!
Shaylee was really helpful and it was quick and easy to get set up on the app.
Kevin was awesome to work with! Super helpful. Moving out cause the prices are going up and I don’t need it anymore.
Barbara and Shaylee are more than magnificent they are very magnificent even more had great attendance and patience and help
Shaylee was awesome today she was very knowledgeable and efficient! Such a pleasure to get good customer service this early in the morning 😊
I like this storage would definitely recommend it to anyone needing a storage unit. Shaylee was a great help and customer service is on point.
Shaylee is amazing she took care of us so well!!
I rented a storage unit at public storage and talk to shelly the store manager and my experience here was great she helped me with everything you couldn't ask for a better service thank you sherry
Bueno fue un excelente servicio tremendo..Shaylee gran persona y hambre amistosa
Shay Lee was amazing! we left our storage door open on accident...... I know dumb mistake. but she got a hold of us and put a temporary lock on the door and closed it for us at no additional cost! the staff are always friendly and happy to help thank you guys!
The Property Manager, Shayle, was very helpfull in walking me through the paperwork. She helped me choose the right unit fror my needs. Great service.
it was good sevice shaylee
It started out pretty hectic thanks to shalyee, I think I’m on track. And the gate got fixed. The conviene of the storage is best for me in my zone and comfort. Thanks Shaylee
Shaylee was so amazing and helped me and my family with everything we needed! Definitely recommend coming here it’s the best service I e ever had at a storage place and shaylee is the best!!!
Shaylee was such a great help. Super upbeat and turned an ordinary experience into a happy occasion.
I came in on Monday morning and was complaining about the gate not being fixed yet, shaylee assured me they were working on getting it fixed, came in today to see it was fixed. Property is much cleaner, and her customer service is much better than the previous manager. Gave her the thumbs up today!
The manager Shaylee at this location has been super helpful with my first moving experience, she's been very kind, with positive vibes, and again very helpful 10* rate for sure thank you again for your help Shaylee
Shaylee is such a wonderful person. She attended me right away and was so very nice.
Great property . nice and clean . the onsite manager has amazing customer service
Barbara is very awesome and super helpful
Narciso has really great customer service skills! He was very polite, he also seemed quite knowledgeable in his job && was able to answer all of my questions.
Narciso is very helpful, friendly and prompt! The times we have been in the office he has taken care of everything for us in a timely matter. Great guy for all of your storage needs!
The area at 3500, off Redwood was getting sketchy a year or two ago. However, it has improved. Public Storage people have always treated me very well for the last 4 years. Thank you so much for quality service!
Narciso was awesome to work with. You can tell he cares about doing the right thing.
I think remote access is great to have available. My rental contract was serviced by Narciso. He understood my needs and helped as I needed. Very friendly. Thank you. My only hope is hours could be more accessible for us late night workers.
Narciso was extremely helpful. I was in a hurry and needed storage fast. He got everything set up and answered all my questions in a timely manner so I could get everything stored and get on my way. Best customer service I’ve had in a long time.
This facility is a very clean organised safe place for storage. They have cameras and a locked gate for safety of yourself and your storage. Ask For Narciso for excellent customer service and help along the property, he will take good care of your storage and your safety. He his in the office at least 5 days a week to serve you and help you, with all your needs. 👍👍👍👍👍
The staff was very helpful and professional.
This is a great storage unit
Fast and easy sign up, sent my reservation to the wrong place and Narciso was able to get me situated correctly and on my way. Thank you!
I used this facility for about 3 years and was very pleased with the unit and especially the managers I dealt with. They were very helpful and friendly. I have since moved out of their unit to another location closer to my home, but would use them again if I needed storage in their area.
Narisco was very helpful and professional!
Conveniently located near interstate.
I live in the area but was willing to use a different storage place. I stopped in to ask a few questions and Narciso was very friendly and answered everything I needed. Definitely made me feel comfortable renting here. I will be back!
10/10 recommend narciso was very helpful!
Narciso she is amazing helped me out with everything I needed!
Narciso was great in answering my questions about his property. It looked clean. If I do end up storing im definitely storing here.
They were more than patient and polite and were able to get me a better deal than I expected! Emilee that helped me was super kind.
I like the management here . Nice looking property. Highly recommend storing here . I feel my stuff is secure.
I went to rent a storage and Narciso was really nice. He helped my boyfriend and I out with no problem. I definitely recommend going here for a storage. Great service.
Had a unit here for 2+ yrs. I’m not a fan of Public Storage as a corporation but Narciso at this location keeps a very close watch on what happens at this property. I can say I feel safe having my belongings at this location specifically because of him. It’s a relief. Thanks Narciso - you’re appreciated!
The storage place is very convenient. Narciso is a good with the people.
The manager was great . the property looked great. Ive seen the improvements over the years. The new manager is the best. Ive never seen the property look so good
Cecil the on site manager has been really understanding for me. I've been there for a year and I suffer from heart failure. Because of my medical condition, I can't breath, and I need too sit down to catch my breath, and to hook up to my oxygen. Pubic storage does like customers just hanging around the complex, but the manager Cecil was really understanding with my medical situation, and with a note from my Dr. Has allowed me to take the time I need to catch my breath when I'm there. He is a very awsome manager. And would recommend public storage to any and everyone that is in need of storage services. Thanx Cecil you are basically extending my life with your understanding. I really do appreciate it. Keep up the good work.
Narciso was the nicest gentleman I could have met . He was amazing on everything. And this was property looks a lot better then it used too
Nice place, but wish it didnt log you put until you're out, instead automatically logs you put and makes ypu go see manager.
great customer service, manager was very helpful and friendly. Thank you.
Very helpful with services
Thank you Narciso for helping me with my questions . Your amazing . Your property looked amazing better then Any other property i looked at
Clean, nice place. I picked this Public Storage to store my stuff. Thank you Narciso you are the best, definitely telling all my friends & family to come here.
Narciso gave me amazing customer service and walked me through the process simply, all while following covid19 guidelines.
just now Molly was great and I appreciate the welcome call from the Property Manager asking how everything is going . I'd rate more stars if I could .
Good customer service
Narciso was very helpful with all my questions and concerns regarding my storage facility. Thank you again!
Linda is the best. Prompt, courteous an professional. Only giving the buisness a 2 star review. As I'm paying $100 a month for a 5×10 that's a 4'2 x 9'3 when I was told it was $80. Linda gets a 10+ star rating and is the only reason I even chose public storage Not sure I'll used them again. I would recommend them but make sure you first can afford them. I can not afford that price for such a small unit.
This company has been great to store with Always friendly people working If you need storage rent here
Narciso was a huge help with all my storage questions the property looked amazing and he made me feel like my stuff is secure here I highly recommend storing here
Narciso was great . I remember he came out and checked how the space is working out for me and was making sure my questions were answered . I highly recommend storing here .
I've been with Public Storage for over three years (even after my unit was burglarized I stayed with them). That whole time I was only accidently late one time, and I immediately fixed it. They sold the belongings in my unit because I am struggling during this GLOBAL PANDEMIC. They offered me a move out special, but I can't afford anything right now because I am on a fixed income during these times. Waiving payments for a few months is a lot better than a move out special. They probably could have had me as a customer for a few more years if only they were willing to waive just a few payments. Now I have this bill from them that is going to go to collections and my belongings are gone.
Barbara was great. Fast, courteous and kind. Would highly recommend
Narciso was very helpful in answering my questions about storage . I spent all day yesterday shopping around looking for a storage unit and he was by far the most helpful and curious young man I've ever. When it comes to store for me to store I'm definitely going to go Public storage
Narciso gave me the best customer service anyone could ever ask for. He was truelly empathic and caring to my personal situtaion and provided me with such care, I will remember his service and contiue with Public Storage due to his customer service. Very friendly might I add. Completely satisfied.
Barbara with Public Storage provided the best service I’ve experienced for a very long time. Lovely person. 10/10, highly recommended!
Joselyn is awesome and beautiful
I walked around picking up nails and screws out of the road if that tells you anything
Great place to store long term and short The manager is great 👍 very helpful and knowledgeable. Thanks for everything bud.
The receptionist up front was and has been very helpful.
Great location for me. I own my own business and frequently need to drop off or pick up tools/materials. And Nura, the counter person that helped me today is wonderful! She was very helpful, friendly, and courteous. However, I’m frustrated with the pricing. When I opened the account, my unit was $135. This was a special new renter price for the first month. It went up to $150 as expected. But in the last year the price has increased to $230. And there have been more than a few times that I couldn’t access my unit due to gate problems. This actually caused me to lose money when I couldn’t get the tools I needed for a job. I had also rented a smaller unit that had been broken into and things stolen. There was no compensation for any of those problems from the management. Not even recognition that any problems had occurred. So.... rent at your own risk! Great people working the counter- not so great people making no attempt to keep a long term customer happy. WELL..... sometimes the squeaky wheel does get the grease! Since my last contact with the staff at this location, the manager has actually agreed to a reduction in my monthly rent! I’m surprised and pleased. Most of the credit goes to Nura, the counter person who was so helpful to me. I wouldn’t have known this was an option without her. Thank you Nura! You’ve definitely improved my attitude and helped keep me as a customer. I hope the management recognizes your commitment to customer service and satisfaction. Thank you again!
This place is okay for the area...there are better ones
Narciso was a great help and got us a great unit. Would definitely recommend to all
Friendly staff member, Travis. Always very helpful and informative. He has helped provide a pleasant experience for me and my fiance.
Excellent service. The manager onsite went above and beyond to get me exactly what I needed.
Rental experience was easy staff is real friendly needs cameras is all
This location had very professional service. The unit was clean, no problems at all. Would highly recommend.
Terrible.. They stole from our unit
Love the auctions
Mi casmu favorito y buenos dr
this place is horrible they have people living in the units and I just moved out of there and now they're telling me I owe them $158 for moving out
Narciso has really cleaned this property up and is a great guy I recommend storing here if you need storage
This place has been such a great help!! Its the best public staorage i could ask for.... Jocelene and narcsio have been the best si ce ive been hereb3 years ago!! Thank you for it all!!
First experience with a storage unit, I wasn't sure what to expect but the staff here are amazing and extremely helpful! Thank you so much Narciso!!!
Very professional. Narciso was great about showing me the space and explaining their protocols to ensure our items are as safe as possible.
Narciso is truly amazing. I can not ask for more amazing person to help me. If there were 10 stars to give this gentleman I would. Thank you Sr for all that you have done and still are helping me! Thank you for all that you do. Shawnie Bagshaw
Narciso was such a great help through the whole rental process . he helped me feel that my belingings were secure at his property . I would recomnend storing here if you ever need storage
Barbara has been a huge help to me with my storage unit. I highly recommend if you are looking for a unit, go in and talk to her. She has been a huge lifesaver!
Barbara was fast and very friendly!!
Narciso was very informative and eager to help in anyway. Made the process very easy and smooth and very helpful. Definitely recommend storing at this location because security is what of there top priorities and I feel very safe storing my belongings knowing that. You need a personal code to enter and exit the facility.
Barbara was very nice.
Friendly helpful staff and prompt service. Great service
Sandy was TERRIFIC!! I came in to make a payment and she took great care of me with a big smile and a very happy personality. West Valley Store #20170. Thanks Sandy!!
Barbara was very nice and professional
BARBARA was SUPER nice ahe has a great attitude and answered all our questions.
Clean and just a solid facility all around
Narciso was great and got everything in order that I needed.
Really friendly staff and very knowledgeable, thank you Narciso for helping us out!!!!!
Shout out narciso at the West valley locations. He was very helpful and fast
Sandy was amazing, the new office is looking great. Her and Paul were very helpful and had great charisma thru the whole transaction. Definitely a 5 star effort.
Jocelyn is awesome! She took great care of us and it was great.
Jocelyn was friendly and helpful with determining the size of storage space we needed and also ensuring our items would be safe. We are happy customers!
Jocelyn was very polite and knowledgeable. She is always smiling, busy and keeping the property clean.
Dont like the gate only got one gate to go in and out so it can get hard if there is someone coming in as you want out.
Jocelyn is so nice! Was out working in our storage and she's checked on us twice to make sure we were okay in the heat. Great customer service!
Barbara was helpful for me to get into the storage
Barbara was really curteous and was always able to help me with whatever situation l needed help with. I really appreciate that.
Had an excellent experience. Easy to sign up for the unit.
Best Place Ever been ther for 5 years !!! I wished they would decrease rher rates for OLD customers instead or razing prices the longer you store 💯💯💯👍👍👍
Kevin showed me my storage unit and I was blown away by his professionally, he got me the discount after another agent directed my to the wrong spot and was so helpful I would recommend his service to the public.
They are scammers. Said I owed for a previous storage unit I kept for only a month moved out and left open to show. They say I owe like 600. Like it was locked... BS
They have great employees willing to help costmers
Moving in was super easy. Great deals if you order online (1st month's rent was $1, price for the next month was prorated because I moved in on the 11th of the month). Jocelyn was super friendly, professional and helpful!
Just bought a storage unit, Angel was very big help today she is very very sweet and nice and help me out every step of the way highly suggest checking these guys out for storage units.
I was told that my price was locked in if I got a 20'x20'. So I did and they have added $75 to my monthly payment and when I said something to the front desk, I was treated like I was dumb. This was a straight bait and switch. Once I find a storage facility that has real integrity, I will never return. If they were to honor the original contract, then I would change my revue.
The office was extremely friendly and quick. They were upfront about all the costs, which were very reasonable. I had a seamless experience moving in and out of storage.
Jocelyn is pretty much the nicest and most helpful person you’re going to come across with trying to find a storage unit. She’ll make the process super easy. Place is nice, prices are great and these guys will have good processes in place unlike the little guys to help with anything that might come up
Jocelyn is great !!! She was able to get us set up without hassle
Jocelyn was great getting us into our unit... did have a little problem with getting stuff set cause the unit I reserved wasn’t available but she was super awesome about getting it resolved give her a raise!!
Public for sure
Had a good experience renting my unit. Narciso and Jocelyn helped a bunch. I definitely will be coming back if I ever need storage. Thanks so much!
Great customer service and really clean place.
Jocelyn was very helpful planning in the right size unit for the best price.
Jocelyn was very professional and very friendly! She made my experience easy and quick. Give Jocelyn a raise. She deserves it!
Jocelyn and Paul were amazing, took care of everything I needed and then some.
Very fast and easy. Jocelyn was very nice super helpful.
Great location right off of the freeway
The move in was very easy and the paperwork was quick to complete. Jocelyn is FANTASTIC. She was more than accommodating when getting me my unit. I felt super comfortable and appreciated her time and knowledge! Awesome service !
Tammy is amazing. If she leaves I will be rioting out front
Very reasonable storages.
Jocelyn was very friendly and helpful! I loved the transparency in pricing. Great place to store your stuff!
Tammy is very amazing with her customer service and explaining.best place ive seen.
Highly recommend this facility. I am 100% satisfied with the options and the staff is outstanding. They went the extra mile to insure I was taken care of.
I have rented multiple units at this location. It is very clean and secure. The hours are convenient and Jocelyn is beyond helpful if there are ever any questions. If you live in the area and need storage, I highly recommend renting through this location.
Jocelyn was amazing and very helpful.. cheap prices no doubt
Nice locks. Nice gate. Nice storage space.
Barbra has amazing customer service skills. Thanks so much!!!!!
Jocelyn was so kind and helpful. She deserves high recognition.
Barbara was very helpful.
The employee was very helpful and courteous. They were clear with instructions, and had lots of supplies for sale that would help with storage needs.
Great storage place
Great experience . The young lady that helped us Lyndawas awesome she was very helpful very informative. The price was perfect . And was very clean. I couldn't of had a better experience. It was great. Thank you Lynda !!!!
the most helpful staff and always with smiling faces. i wont be there for long but i am sure glad that i had such great help in storing some items for a bit... thank you public storage
I like how its tucked away and that there is someone on sight at all times.
Great customer service. Jocelyn was very helpful and willing to answer all of my dumb questions.
I talked to an agent from the corporate office name Samuel who was so very kind and helpful. He made the reservation for me. When I went to the property I talked with Jocelyn who showed me the unit and asked if it was what I wanted. She reviewed the contract with me and was very helpful. If you want a good place to do business this is it.
Well-kept and clean facility; very efficient and courteous staff. A shout out to Kim, who replaced a light bulb in my unit today, even driving away to fetch a step-ladder. Beyond the call of duty and much appreciated.
Jocelyn was very nice and knowledgeable and willing to answer my questions that I had.
More expensive than other locations of same, convenient to interstate, friendly staff but firm on rules, security 24/7, clean unit, double lock units
very helpful,very nice staff,great place if you need storage
Jocelyn did a great job and was very professional!
Willing to help at the last min thanks
Very hospitable, clean, and secure
Am I able to move my storage from one slot to another due to being robbed once? I'm a little nervous it will happen again.
The people here are way cool. Very professional always willing to help. My storage wss broken into here and speed and reaction time was top notch they are on the ball. Thanks again public storage. Your Customer Brian MacArt
Ken was very helpful and knowledgeable! The location was well kept
Super nice and helpful with everything
Jocelyn was and is extremely helpful very very nice facility
Jocelyn is amazing. She remembers people's names and is so willing to help with what she can. She's just an awesome person and I've really enjoyed renting my unit from this location.
Jocelyn was fantastic. Very professional 1
Jocelyn was so helpful and knowledgeable!
Jocelyn was great!
Jocelyn was awesome! We were in and out quickly and they had everything we needed to get our stuff in the same day for a great price!
Great place friendly employees
We've had our storage in this location for about a year, so we've seen a few employees in this location. We want to thank Jocelyn for being always helpful.
The employee was very helpful.
There were some extra fees that weren't disclosed on the website, but the move in was very easy and the paperwork was quick and simple. Barbara was in and helped us get everything settled, she was extremely helpful and very clear on all the terms.
They advertise $1 for the first month but never give you the deal. They say they're out of "those units" and it's 50% off their outrageously overpriced units plus a $24 "administrative fee". Don't expect to get out of there cheap!
The employee in front office chantel was awsome, super helpful and explained all my options properly. Thank you for all your help!
The manager ( connie i believe) had a unit across from mine so had a special interest in nit picking every thing i was doing wrong every 5 min. If she focused on the whole lot there were several others doing the same. You must keep your door open cant be down even a foot to block sunlight. Even though others had theirs down halfway. Im special cuz her unit is across from mine. And let me ask why you would rent a storage unit. To get organized space at home right due to limited space. RIGHT.. That alone in most circumstances means your things are not organized and you would need more space to do so. Well if your things are not pre organized prior to bringing them in this is not the storage facility for you. So running a business from your storage in this facility.. Haha. Forget it.. Because if you spend too much time organizing your things or finding what you want they will lock you out and youll only be allowed 15 minutes one time a day to do whatever it is you need. So if its not already organized and acess once a day for a short time be ready to fill up your truck with all the boxes that might have what your looking for and take it somewhere else. Like the side of the road or walmart parking lot and have a circus clown yard sale show for everyone to see while you go through all of your personal things look ing for what you needed while everyone watches.. Because you got the unit because you didnt have space at home remember. On top of that youll have to carry all of it around with you for the rest of the day until tommorrw for your next 15 min visit that your permitted. Hopefully you grabbed the right boc since you probably dont have a clue which one you put it in. Needless to say this results in less organized more disaster so if that's what you like this is the place for you. Or of coarse you could spend 150 a month on a 15 by 20 and go rent a wotkstation too .. How much is that... To get it all sorted out.. Uh no they dont really have workstations for rent idiot thats what i thought you do at your storage cuz there is nowhere else unless you want to be the next side show while everone watches you in a parking lot and thats only as long as the store manager allows you to do so.. Im very insatisfied with this facility and how i was singled out because the employee had a init near mine. But go ahead try it for yourself if you dont believe me ... Enjoy
Barbera was awsome explained everything well and was all around helpful with all my questions
Very unfriendly environment, to stringent about gate times. No exception
Joslynn was very professional and polite
Barbara was nice and very friendly!!!!
Great deal $1.00 1st month Jocelyn was a great help took me 10 mins for paper work the only thing that sucked was moving my crap In the snow wasn't to bad tho thanks Jocelyn
Simple to reserve, no hidden fees. Good location.
Great place in general to store stuff, very clean, friendly, and security.
Very good place! Kevin & krystal We're very friendly & also so funny people! No were never rude I give this place 5 stars 🌟🌟🌟🌟🌟
Jacqueline is very helpful! Easy in, easy out. Nothing fancy but great service
Barbara was great and what a fun talk while we got things set up. I recommend this site as it is clean and obviously the staff are so helpful.
Hah Jocelyn and her Security guard immediately made me feel at home. She was very professional with a spark of fun and sunshine. Always smiling. Got is the perfect unit size. Paper work was quick and easy and we'll explained. She's an absolute pleasure to work with. The security guard was friendly and heart warming also. I feel good about storing my property with Public Storage. Thanks Jocelyn you made my day too! 🎄🎁
She was awesome
Good for small trucks. One entrance/exit makes it difficult for bigger trucks and trailers
Fast service! Excellent customer service. Let Barbara help you!
Barbara is excellent! Her knowledge. Of the storage. Unit and a doller gets you in she was great. Hope to have good stay.
Thanks to Jocelyn expertise and professional knowledge of the Public Storage facility. She was very helpful in getting me to be more familiar with the storage units. She took me out to look at the actual unit before I committed to actually renting the unit. It was very clean and and easy to access. They offer supplies to help with making a move. The driveway is easy to traverse with a good solid security gate. 24 hour on site security is a plus! This Public Storage location is kept clean. This is my first time at Public Storage. I'm impressed.
Barbara did great service.
Doug was a nice guy and scheduled my appointment a few times!
I haven't started using this facility yet, but have a unit paid for and will begin moving things in my unit throughout the remainder of this month. Jocelyn helped me the morning I came by to fill out the required paperwork. She was very friendly, helpful, and showed genuine concern about wanting to be curteous of my tight schedule. I enjoyed meeting her and am happy to know I will see her in the future while I rent there. Her customer service was top notch. I have read other reviews that rate this place well and also compliment Doug whom seems to be the property manager. The only thing I didn't care for was the "force placed renter's insurance" I had to sign up for. I get needing that and the facility protecting itself... But the company they use I believe should be more descriptive in their brochure about claims, proof of belongings within storage, process/time frame of a claim, etc and should provide a contact number where you can actually speak to a live human being.
Doug was a big help in getting me the right unit
Doug is always helpful
The manager Doug is nice and friendly and keeps the property clean I stored at another location a couple of years ago and I like this one better
Doug was patient and helpful would recommend
My friend and I needed a place to store our stuff for the winter it worked out great. The manager Doug was always helpful and kept an eye out for trouble
I had need to store my things quickly and safely, and Connie called me right away to help me getting everything in order so all I had to fill was sign and place my things securely insure the facility.! I am 110%satisfied and look forward to continuing with Connie at this location. Thanks again for making this happen!
Doug is always helpful
Best customer service, Barbara helped me out from beginning to end!
Doug was awesome
I Needed a place to store some of my things for awhile and I come here and Barbara was able to find me a great unit that will be great to fit all my things and let me know everything I needed to know due to this being my first time.
Doug was very helpful and great at explaining everything I needed to know! Highly recommend this place!!
Doug was an amazing help who made the whole process easy and pain less. Great place!
Wonderful guy works here ;)
Doug is always very helpful
I have been here 4 years and Douglas the manager has always taken great care of us
Connie was a spectacular help to me during the moving process. I was able to quickly get the correct sized unit with her expertise and great customer service. The unit was clean and I felt Connie went out of her way to pick a unit close to a accessable entrance door. I recommend it.
Nice place to do your bussines, and absolutely good staff manager. ...!!!!!
Been renting for 2 years Doug is friendly and always tries to help the customers
Barbara provided Excellent customer service today, she was very informative and knew the content of her position thoroughly.
I needed a place to put my stuff after my apartment flooded looked online and found this place. The manager Doug was very helpful. I got a $1 special on the first months rent so after paying for the sign up fee and lock and insurance was able to get a 10x30 for for $70 all together for a month.
Barbra was very good she help us out a whole lot
Banana was very helpful.
Barbara was very friendly, thorough with directions, and willing to help throughout the process.
Very helpful and nice to work with and her name was barbara
Chris was very friendly, helpful and informative.
Property is clean crazy dude one Time
I really liked barbara she was really helpful and nice.
Have had a very good experience renting storage at this facility. Doug is very professional, helpful & friendly.
Clean and staff was helpful manager Doug seemed nice
Connie was extremely helpful. Storage unit was nice as well.
Staff was very helpful. She made the transaction quick and easy.
Doug was delightful and helpful
Stacey is nice and we like being there
Connie and Doug were amazing. They answered all our questions and put us at ease. Check in with Doug was smooth and easy. Just what we needed during a stressful move! Thanks Public Storage!
great place to store our household goods highly recomend
clean place workers are friendly
Doug was informative and friendly
Connie gave us great customer service
Great customer service with very friendly representatives
So friendly and fast
Excellent service and Connie was awesome what a pleasant lady
Connie was amazing to work with and very helpful.
Helpful and quick service Thank you Connie!
Doug was informative and heplful
I went in to pay a bill. Connie was the person working and she was wonderful. Very nice and helpful. Customer service is everything. :)
Connie was awesome and very friendly and super helpful will recommend to others
Connie was very helpful with me making my payment and getting me the code again.
Nice clean place. Doug was very helpful
Doug is helpful and friendly and keeps the place clean
The Storage facility was clean and seemed very secure. Doug did a good job helping us choose the right size unit.
Doug was great
I met Connie she showed several. Unit was friendly and helpful I had awsome service she recommend I go to Kearns for the size I needed
I went to this storage two days ago and they have an amazing lady working there, her name was connie she took care of us and made us feel welcome, she worked with you pretty fast explain things to your understanding, me and my mom we're very pleased with the service, keep it up guys
Rented hear before, liked it, so I came back.
Doug is great he is really nice guy
They did a good job for me when they broke into my storage ... good business
Doug was very helpful!
Good people. Treated well.
It's a wonderful property. Doug is helpful and friendly.
Frank was very very helpful and very nice! Property looks good and is affordable!
I have been at this location for at least 14 years. They have been nothing but good to me. Doug is the property manager, he is very efficient and helpful. If he see's me pull up, he will have my name and unit pulled up on the computer, before I walk into office. Thanks for all you do Doug. I would recommend this location to anyone. I know that my things are safe. I've never had a break in or problems. Thanks again!!!
The location is great for being close to home, it's clean, hours are reasonable & staff has been accommodating. Some of the rules of the actual company I wish were more accommodating but satisfied overall.
Connie was very helpful with my storage needs. She was informative and thorough with the process. I would recommend this facility to anyone looking for a storage solution.
Connie is an asset to public storage. I love the friendly and helpful treatment I receive. The storage at 1829 W. 3500 S has been a very positive experience and I recommend using this storage facility. I really have enjoyed the personal treatment by Connie, she makes you feel like your business is important and you matter. I have had nothing but positive experiences with all employees.
I was looking for a storage real close to my house, and when i got their Connie was really helpful in helping me out!!!
I needed somewhere close to my new place to store my things. The on-line reservation made things super easy. Doug was great at showing me how everything worked, and Connie called a couple days after I moved my things in to make certain everything was working out for me. She also made sure to ask if there was anything else I might need. I hadn't been expecting a follow up call on my move in, and it made me feel more comfortable with talking to someone at the office if any problems do come up in the future.
Connie took extra time to explain the different things to me and I really appreciated that
Nice facility but expect to pay for required insurance. They also have a start up fee so when they say half off the first months rent it might as we'll be a lie.