Public Storage Self-Storage Units at 1560 West North Temple, Salt Lake City, UT

Exelente servicio de parte de Ana

Anna was very helpful and professional.

Very nice facility. Ana was helpful at the front desk in getting us into a storage unit very quickly! 15 minutes and we were done!

My unit was broke into and we had many expenses items stolen including a rooftop cargo box. The lock was drilled out and replaced new so there were no clear signs of a break in. They said there was no camera for that lane and refused to look at gate footage because it would be clear seeing a rooftop cargo box exiting. The renters insurance they forced us to carry denied the claim because there was no sign of forced entry and public storage refused to give the insurance any info. There were multiple people who's unit was broke into that week and public storage did nothing to prevent more from happening. I feel like public storage and the insurance company work together to deny claims. 10/10 do not recommend!!

Ana is the best she's very helpful and understanding

Ana was super diligent and helpful, very friendly; I wish there’s more people working like her.

Ana is Great!

Ana was great with helping us get a storage unit, Very friendly and efficient

Thank you Ana for the help made the process easy and smooth

Ana excelente servicio muy amable atenta y profesional

Excelente atención de Ana, super amable ! Bien explicado y pagos más económicos que los demás. 😊

Ana has been very helpful to me and I just wanted her and you to know she a very good person.

Ana is amazing 👏

It was a very good service Thank you so much ana

Easy to get assistance, great front desk from Ana

Ana was very helpful!

Non dudes are awesome and Shaylee is great

Ana was wonderful I really appreciate the help

Thank you Ana for your help .

Ana really good help I like taking to her she really help me understand more about the storage 💜

Ana was wonderful and patient when wanting to look at different units! Thank you

Fue increíble. Gracias Ana

Ana was awesome and super patient with my mom! She was amazing!

Estuvo bien

Anna was super helpful and explained everything concisely.

Ana O was very helpful in my needs !!!! Will be more than happy to return and do business !!!

Ana. Me. Ofrecio. Buen. Servicio

Ana did a great job signing me up. Very knowledgeable.

Ana is so amazing and nice. She helped us to the best of her ability. Love it here :D

Ana was very helpful even though I showed up at 5:50 she didn’t seem to mind helping me get everything secured and good to go! Definitely would buy again

Ana muy bien

Ana vino de esta location a redwood a ayudarnos en espanol, muchas gracias 10 Estrella merece

Ana was very helpful good service

Ana was very polite and helpful it was a easy experience with my storage needs would recommend others to come here

Thank you to Ana my experience here was smooth ! Very easy to talk to and also informative, will be renting storage from you guys in the future ! Thank u Ana for ur great customer service.

Rhiana and Ana were amazing and patient and multi tasking. Great job

Was looking for a 5x10 and none was available at this location, Ana helped me find one at redwood and walked me through e rental. Thank You

Ana was very helpful and patient with us. Walked through all the steps with us for us to understand everything.

Great service Ana was amazing, her take a time to show me the unit …thank you Ana

Ana has been a lot of help I appreciate her so much

Very good service from Ana than you

Employees are great

Thank you Ana for your help

Ana is Amazing!!!

Ana me trato muy Bien exelente empleada su trato es muy bien

Anna was very helpful and kind and professional. I recommend the storage to anybody.

I was not able to download the app and Ana was great help thank you

Ana has gone way above what is necessary to rent a unit. She is personable and professional. She went way above the minimum to get me set up on the phone app. I really appreciated her concern for me.

Agradezco que alguien hable español gracias Ana por la atención

Hola mi opinión persona para Ana es amable y comunicativa Que Dios Te Bendiga ❤️‍🔥👏🏻🙋‍♀️🌺🌺🌺🌺🌺

Ana was amazing, answered all my questions and helped me with the app, Thank you.

Had a hard time downloading the PS app, Ana helped me in the office and I am very grateful 🙏

Muy buen servicio departe de Ana, gracias

Excelente servicio la señorita Ana es muy amable y siempre que voy a hacer mi pago nos atiende excelente

Do you have transportation to SLC airport?

Ana was very helpful, is my first time here and she answered all the questions I had will definitely recommend this public storage

Me gusto la atención porque Ana habla español

Muy buen servicio departed de Ana, Gracias

Ana was great! Awesome service. Definitely recommend this public storage!

Ana was very helpful and patient, thank you very much

Bad experience, a loyal customer here for several years. They have been increasing the rate since I moved in. Any request to lower the rate for a long-time customer has been denied. They now charge me $347 per month for 10x25 storage but the online price for the same-sized storage unit is $215 per month, which is $132 less monthly. Also, while there should be always someone on premises, 9 times out of 10, there is never anyone to be found on location or in office to assist with questions or concerns. We would get a delivery for our unit every a few weeks, the office has the access to the location. Normally, they would allow the carrier to drop off anything inside our unit. On the last several occasions when we had a delivery, the carrier had to make multiple attempts to deliver since there was nobody on location. When someone would finally be on location, the employee would turn the carrier away saying they don't have access to our unit. I was later told by the employee they not have the key, when in fact they do. All of our packages got sent back across the country for us just to pay for shipping all over again (this time to a different address, since there is absolutely no guarantee with Public Storage). The issue here is a quick turnover with employees, every other month I see a new person working there. I assume employees are not trained well and thus the lack of consistency. Just a frustrating experience that has been costing me money, stress, and time! Ultimately, you would think you'd have a better experience when paying $371/monthly for a storage unit. *** UPDATE *** After speaking with a supervisor at Public Storage, they agreed to "temporarily" lower the rate down a little bit but not to the same rate as the advertised price online. When I asked why new customers pay less than current customers, she didn't know how to answer and told me that is the best she can do. Just really weird and shady business practice in my opinion.

Christina was very helpful in assisting finishing up my check in and letting me know all the details of the unit. Greatly appreciated her helpfulness and knowledge of the facility. Thank you, Andy

Ana was super friendly and helpful getting me checked into my unit and answered any questions I had. I kept my car in a unit and everything was secure when I came back to get it. I would recommend this public storage.

Anna, the general manager, was helpful and accommodating. Smooth move in. Thank you!

I came in to finish my reservation and Ms. Ana was very helpful in showing the unit as well as explaining everything to me. She strongly represented the company with her positive attitude and professionalism and as a first time customer would definitely enjoy doing business with both her and the company again. Thank you Ana!!!

In a difficult time, Ana at the North Temple location was so helpful in opening a storage unit. She took the time and care to listen and understand my situation. She helped me find a great storage space for my needs.

Ana was amazing. Very friendly and helpful

My experience was very good all my questions were answer and felt like staying there longer!

Ana was great! Friendly and answered all of my questions. If I could give her 10 stars I would. Thank you!

Muy buen servicio 👍

Yo le doy las 5 estrellas a este lugar la atención que me dieron fue muy amable de la señorita Ana 👍☺️

Do you have indoor storage for vehicles?

Barbara was very helpful at the desk and access to my unit is convenient. It's cool that you can open the gate via an app. Thanks!

Do not share positive customer service experience as others. Before renting I confirmed the final price with an agent multiple times. They conveniently forgot the required insurance charge or lied about it existing. While having the unit I also experienced a billing issue. After receiving multiple voice mails, nobody would answer my call or return my voicemail. Additionally, the lightbulb to the hallway of my original unit was burnt out and I was told it could not be replaced and I should bring a flashlight. A ridiculous response to a maintenance issue.

Barbara was amazing giving us all the information and helped get us our unit in a timely matter.

I was having a hard time opening my storage space so I went to Barbara to ask for help. It didn't take her not even a second to come out to help and with kindness. Good service is hard to come by, so I am glad I was helped by Barbara.

Barbara checked me in and helped me get into a more fitting space ! Thank you great service!

Hi All: I just wanted to say that Megan is so AWESOME & AMAZING she's always cleaning the Property & making sure she takes care of all your requests! GREAT JOB MEGAN YOU ROCK 🪨! YOU DESERVE TOP STAR 🌟 PROPERTY MANAGER FOR THE YEAR OF 2022! MOVED TO FLORIDA TRES COUSIN!

Barbara , excellent employ. Very helpful and kind and curtious..

Barbara was a fantastic help

Barbara was very helpful and made things so easy for me to get my account updated! I recommend Public Storage for anyone who is in need of a storage unit! Top notch staff and service!

Barbara has been amazing helping us get everything situated with our storage unit. Customer service is amazing!

The process of reserving a unit was very simple and straight forward. Barbara was amazing and very kind and helpful getting me all settled in.

Easy and quick, and the lady there was incredibly helpful and nice

Barbara is Amazing. Perfectly helpful

Love the workers she was very very nice and helpful thank u so much 😘 Barbara

Megan in the office is always very nice and keeps the property super clean! Thanks guys!

Barbara was so helpful and great to work with. She made a stressful situation super simple and easy. She also has wonderful people skills and is great at making you feel welcome! Thanks Barbara!!

Very good experience storing here!

Thank you so much Shelby for helping us out today. New to Utah and was a great experience super friendly and helpful 5 stars allaround

Shelby was very helpful

Was a very nice area with great staff that were very helpful

I'd usually talk up the public storage facilities I have used and trust me there have been too many recently but this storage area seemed unnecessarily aggressive with the staff being chummy with a certain crowd of clients. A lot of "window shopping" type drive-by interactions and at one point my storage unit had crackers spread out in front. it's Gate is the only way in and out causing a bottle neck feel and the corners are hard if you're in a moving truck or any larger vehicle. I would spend the extra 5 minutes and drive further for a more classic Public Storage facility as this had no pros to.any other, no even convenience.

Awesome staff

Thank you Megan and Sandy!!! Thank y’all for everything and being so easy to work with and talk to.

Megan is the best and is always willing to help.

I great customer service

Very clean space. The people at the fromt are very friendly and helpful 😌 They’ve kept all my things well and saved. Love coming back here when i need the extra space. Affordable too!

Great spot to leave my stuff! Megan was extremely helpful with getting me set up with a unit and i couldn’t be anymore happier!

Good place to store whatever is needed, never had any issues! Just continue to pay every month, and your equipment and/or things will be safe as long as you're with Public Storage

I enjoyed coming to my storage unit. If anything just to see Magens wonderful smile. Thank you Magen for everything you do!!

Megan was AWESOME very impressed with my experience with public storage. It was super simple and secure. And when I had questions she answered everything I needed to know she was super sweet best storage place in town.

Safe and secure

The best storage units in the area! I couldn’t imagine leaving my things anywhere else after the wonderful experience I’ve had here. Their employees are great and so helpful, especially Megan, she’s always gone above and beyond to make sure any concerns I’ve had are taken care of. Highly recommend using these units!

Meg is extremely helpful and friendly. If she’s working when you go you will have a great experience guaranteed.

I came in with many questions and Megan was able to show me around the facility. It was well kept and my questions were answered quickly.

Megan did an amazing job helping me out! I’ve had issues at other locations but found hope again after working with her. If you’re looking for great prices with friendly and knowledgeable staff you’ve found the place. Thank you Megan!

Spectacular storage facility

Called in frustrated with the online site. Megan answered & helped me through the pricing & availability instead of me having to hassle with the website. Easiest & most pleasant inquiry I’ve experienced with customer service

The location was very well kept and welcoming. Megan was the sweetest and most helpful worker ever! Very pleased with my experience

Very well kept and clean! Megan does an amazing job and is super helpful!

This particular Public Storage is one of the better ones here in the valley. The manager is kind and helpful and keeps the lot clean. If your in need of some extra space I highly recommend this location.

I’m always greeted with a friendly face and a positive attitude here. Megan is consistently helpful and she always makes sure I have a positive experience when I come in. This property is clean and convenient for me. Thank you!!

Megan was awesome helping ABM Parking Service with our account... thanks Megan

Molly was incredibly helpful. She explained everything to us crystal clear and she is super sweet. Highly recommend renting with her!

Molly was the greatest manager that I've ever had the pleasure of dealing with at a storage unit. She was helpful, kurtious, friendly and kind. She went out of her way to make sure I was taken care of and made the move in and departure of my unit less stressful than it could have been. She deserves employee of the month or atleast a raise. She always had a smile for me and kept the property spotless. I'm a satisfied customer. Sincerely Chad Conshafter

The manager was great very helpful. Place is super clean, super secure. Great place would highly recommend

Was super awesome and super helpful on the knowledge I needed

Molly was absolutely awesome. Explain everything clearly you know what you doing I got me in my unit quick. If you got 2 rent storage in Salt Lake go to Public Storage

Molly was very helpful and friendly.

Great experience, friendly staff.

Jamie was very helpful

I love Jamie over there she is always helpful and sweet that's the way most the employees are they are so helpful and really nice I live it over there it's a good place to be and my storage shed is real secure

Jamie she is very friendly also did a great job.

Jaime was super helpful!

Came in here to get a storage unit and was pleasantly surprised by the customer service, the woman who works up front Jamie was super nice!

Worked with Jamie at this location and she was super professional and friendly to work with!

very nice location and clean. I was able to surprise some people dressed in my santa suit and spread some cheer

Jamie me atandio muy bien y da un servicio muy bueno muchas gracias

Jaime was very helpful and professional highly recommend this storage facility

Jamie was so amazing

Jamie! was great 😊she helped me to figure out some payments and stuff like that with my space rent! She is very friendly and sweet lady 😊

* Update* After storing here for two years, we couldn't have been more satisfied with the experience. The staff was fantastic to work with, and when it was time to close out our account, Jaimie was so helpful. It truly was a pleasure doing business with her. She is pleasant, professional, and really great to work with. Definitely a five star outfit! Couldn't have been a better experience! Needed a storage unit on pretty short notice, and Margaret hooked us up. She was incredibly professional, pleasant, and very accommodating. The property has just been renovated and is very nice, but the customer service is the best reason to store here!

Jamie did a wonderful job! Super helpful! Will use again.

I was very impressed with my experience with public storage. It was super simple and secure. And when I had questions after hours I still was able to reach someone over the phone and receive help

Jamie was the best! She’s so helpful and organized. Best location for sure!

Jamie did a great job

Highly recommend. Jamie has always been there to help. As well as very pleasant and informative. Ask her anything and she will help you understand.

Jamie was super nice and I thank her. Good clean place

Jamie is very nice and helpful.

Jaime is the greatest she always goes above and beyond....

I’m new to the whole storage unit process and felt unsure if I really needed the unit. Molly definitely helped me make the decision and walked me through the whole process. I feel very confident that Im making the right decision. Thank you Ms Molly for all your help and thank you for letting me hear your laugh. It made my whole day.

Jamie was awesome! Great place

Ms Jamie was great, attentive & knowledgeable.

I really like how my stuff was protected from bugs and I had enough space for all my stuff at a good price

Jamie was great!

Stored my stuff here for 4-½ years. Convenient location, secure and clean. Best part of the experience was the people. Margaret was the manager when I moved in and she was awesome. Jamie is the manager now and is cut from the same piece of cloth. Both will go the extra mile to make sure you’re a satisfied customer. Highly recommended.

Wow I feel like I'm going to rent my space at this site based on location and courtesy of manager Molly! All?answered simplistically and thoroughly! The feel at home warmth from Molly has me sold ,as I'm convinced my property is safe and sound! Thank you Molly for the on site tour.

Jamie was excellent in every way. Hire more like her!!.

It was my first time renting a storage unit and Jamie was wonderful in helping me go thru the process.

Jamie was very helpful.

Staff is great! Super helpful and prices were the best around.

Jamie was awesome and so friendly! She helped me with my storage unit and was very helpful with all of my questions :)

Jamie is Awesome! Always great service!

Jamie is super friendly and funny. She explained everything for me as fast as possible because I'm in a hurry. Thanks public storage!

Went in for a 10x30 but they didn't have one. The girl in the office was nice though and sent me to another one of there stores. She asked me for a review so figured why not. Good luck

Thieves

Jamie she helped really make Customer happy nice Smile👍😃

Jaime is so nice! She has amazing customer service skills and made sure I was well taken care of. Would definitely recommend!

Jamie was absolutely astounding, she knew all the answers to my questions about security and the locks and codes etc, without any hesitation. She is one of the sweetest people I have ever met. She seems to truly care about my stuff being in a storage unit and reassured me that everything would be safe. Jamie is definitely one of the best public storage employees I have ever met!

Jamie is always cleaning and keeping the facilities beautiful

The store was immaculate and Jamie's service was quick, professional and friendly. Very positive experience.

I was having a hard time trying to figure out how to make my next payment but Jamie was extremely helpful. And helped me sort things out and was very patient with me.

Jamie did an awesome job, and help me a lot. Thanks again Jamie

Love the service and especially Jamie in the office. She was so friendly and very well knowledgeable and went out of her way to help us with our needs. Thank you..

Jamie was amazing and stayed after hours to help me get the right sized storage space. So friendly and helpful.

Jamie was amazing and went above and beyond with customer service! I've never purchased a storage unit before and she made the process that much easier! She needs a raise! Definitely recommend this location!

Jamie did a great job!!

Jamie gave awesome service super quick and accurate

Very pleasant to work with she explained everything up front to me thank you

Jamie was so helpful! Great facility

Jamie was very helpful and friendly.

Let there be lights!? No light socket inside the 10x10 drive unit I rented this month. Nowhere even to plug a light in! It makes it difficult to find anything in your unit if it’s after sunset. Don’t know if it’s the case with all of the units, but it is a major inconvenience. Update: Came during business hours on Friday March 20, 2020. 19:25 (7:25 pm) I enter my gate code, it displays message saying “See manager” and the gate won’t open. What’s gives? It’s after office-hours and the management phone number just rings and goes to voicemail. I watched somebody else come and go without issue. Why am I being barred from accessing my prosperity during “gate-hours”?

Very helpful staff, specifically worked with Barbara. Nice facility

Barbara was fantastic and made everything easy fast

Barbara was fantastic !! Super great help and was extremely nice !! Great location and staff

Barbara was wonderful and extremely helpful

Barbara hizo una excelente labor mostrando y compartiendo la información acerca del storage, muy buena

Barbara was very helpful and friendly!

This was a great experience. Barbara was great help in setting up the storage units I needed.

Barbara was very helpful and pleasant

This was a very nice and friendly place. All the employees made sure that we were satisfied

Jamie was very informative and it overall was a good experience! 1/30/2020: I checked out today and the process was very fast and easy; the employees were great. I overall had a great experience with them with no issues and it suited my needs perfectly. I highly recommend this location!

Sandy is very nice and helpful every time we come in. Highly recommended

Sandy so sweet.

I absolutely love this location, very friendly and caring customer service. Sandy is such a sweet person she genuinely cares about her renters and it shows. She smiles and is always positive. I recommend this storage unit to alot of people. It's always clean and in shape. Ricky Bobby is a happy camper. Experience is amazing.

Barbara was so helpful in getting setup. Quick and easy.

What are the rates

Barbara was fantastic help! Smooth and fun

I just talked to a female who had great public service, was very knowledgeable & very nice!! Beautiful too!! It’s always good to talk to someone who knows what they are doin & not bad to look at!! 😉I prob should of asked for her numb.. Thanks Courtney!! You just made my day!!

I went in to inquire about a shed and pricing. Courtney was fantastic to work with she was very friendly and knowledgeable and I would reccomend Public Storage to anyone I know. Thanks!

I inquired about pricing and Courtney was very helpful and very friendly! Best experience I’ve ever had!

Jamie was personable, friendly, informative, and gave very clear answers to all the questions I had. I’m very pleased with the service I’ve gotten and would recommend his location.

JAMIE was a great help. Fast and easy to get in and set up. TY

Jamie was awesome today! Even gave us some yummy baked goodies for Christmas. Thanks

Thank you for all of your help and support!

Jamie was nice. Property was clean. Good prices for size. Would recommend for sure!!

overpriced..had water coming thru the roof onto my stuff..no apologies..nothing...they changed everyone's locks one day..no notice ..made you pay $10 for a lock that you can't use anywhere else and they wouldn't buy it back when I left..oh..don't move out mid month, they won't refund yer money..customer service tends to be a little "put out "I had noticed..there's better places..

Sandy always has a smile

Manager is awesome and the units and area around the units is always, always well maintained. I rest well knowing my things are safe at this location.

Jamie is very friendly and helpful!

I can not say enough about the Manager Jamie!! She is amazing! She spent the time with me to figure out what I needed and helped me with all my questions! She needs a raise! Thank you.

Jamie was super helpful, took time out of her lunch to get me all set up and ready to roll. Recommended

They are hideous. Way overpriced. No one is ever available. Now they increased their prices for no reason.Customer service over the phone is terrible. District manager says one thing, employees say all different things, web site says another thing, e mails say something else too. A nightmare! Rent storage units somewhere else, like a local company. Do not help these greedy Nationwide companies at all!

Awesome service from Jamie!

Jamie is absolutely amazing!! She is very knowledgeable about the facility and answered every question I had! So happy she was able to help me out in such a stressful time!

My son moved to Utah recently and had to use storage for a few months due to his apartment not being ready. Me living so far away was a struggle but Jamie at public storage took care of everything . Very reasonably priced and very friendly treatment . She has to be a mother because she understood how hard it was for me not to be there to help my son . I used public storage in Northern California with my sister and was very pleased there as well . Thank you Jamie for creating a comforting experience, as a Mother, I feel better knowing my son had you to help him.

It's tpo be said again although the staff at public storage is gone and relocated to another location, i must say i still feel welcomed and treated with courteous service and knowledgeable staff as well. I am glad to be back at a storage facility and see that a turnover with staff has still remained a professional service with people that care about your needs. This is a highly recommended company, with a personal touch. Thank-You M.Gregg

is there outside secure storage for truck?

Fast and efficient

Great place and Jamie in the office was very helpful!

Jaime was a lifesaver and deserves a raise!

Jamie gave me great service. She was fast and efficient. She made the experience great for me.

Absolutely fantastic service! I went there to pay rent on a Public Storage unit I had rented in Texas, which had had the automatic payment interrupted when a new card was issued. I had not found out about the payment problem until late fees had already attached. The manager at this SLC location not only straightened out my problem, but also made an appeal for reversal of late charges....that was granted! Top notch!!!

Jamie did a great job!

Jamie was totally awesome. Out standing service is often times difficult to find.

Jamie is the best! Very knowledgeable and made us feel like family. Highly recommend speaking with Jamie if you are looking for storage.

Jamie is awesome and very knowledgeable. Property is well maintained, i’ve had no issues. I would definitely recommend this location to others.

Very efficient and quick to start storage. Jamie was great

Avoid this place. It's difficult to even catch anyone in the office in person, and the phone just puts you on a forever loop of automated options. Not to mention it's extremely expensive with a rate hike nearly every month

Jamie very good service excellent

Jamie is so nice and very fast at the job. Thank you!

Jamie was awesome.

Jamie really nice

Jamie was a great help I’m navigating the storage unit process! Thank you!

Jamie is an asset to your company she goes above and beyond she's here when she's supposed to be here she answers the phone when she supposed to answer it and she knew the paperwork and the process at the back of her hand thank God for people like this in our country.

Thanks Jamie!! Awesome

I love pretty much everything about this place and the people that work there make it that much better

Jamie did excellent service with helping us out...she is awesome

Jamie was super helpful and made the move in process painless!

Jamie es la más mejor, me ayudó lo más que pudo! El El espacio era perfecto para lo que necesitaba que guardar.

Very pushy salespeople, forced us to get insurance even though we already have renter's insurance that covers more than theirs does and provided proof of that, tried to bully us into giving a 5 star review on Google before we'd even been with them for 1 day, and there are homeless people living in at least 2 of the units which makes it feel very unsafe to go there. Unless these issues are addressed, we'll most likely be looking for a new storage facility. I don't understand why this is allowed when it's very clear that it's against their own rules and policies. Price was good for the space we rented, that's the only plus right now.

This place is a joke! I definitely dont recommend it!

Buen storage para guardar

Jamie was super helpful and the checkin went so smooth! They rented the unit we had reserved so they gave us a bigger one for the same price.

How much is a small storage unit?

Narcido was amazing to work with!

Yesterday I came in desperate for a unit. Jamie gave me all of my options and suggested I come back first thing in the morning, because what I needed wasn’t available. I showed up this morning and Narciso was very helpful. The unit I needed was available and the process to get me set up was smooth and easy. They are so friendly! This is my second time renting a storage unit with them and I’m reminded of why I won’t go anywhere else. They really care about their customers and it shows.

Jamie was great!

Jamie was so helpful thanks!

Jamie was AMAZING & a delight to work with. She was very friendly and efficient.

Jamie was absolutely amazing today, she helped me with all my storage needs and was the sweetest most kind hearted person I've ever met. Whoever hired her did an awesome job and should keep her forever. Thanks again Jamie you're the best!!(:

Barbara set up a rental for us as a company and it couldn’t have been an easier process. Great service to get set up here.

Barbara is always helpful and willing to lend a helping hand.

Moved my stuff into a unit about 2 weeks ago. Upon move in I was greeted by Narciso. He got me all set up with my unit and made the process seamless. The Unit was clean and ready for me. Great experience.

rental process was smooth & great customer service!

Pretty good well taken care of U-Haul for being in the ghetto

the storage place just like any other the location is convenient if you're on your way out of town but there are quite a few holes in the fence line and the main gate works are partially sometimes it does sometimes it doesn't and there is a great amount of homeless people that they allowed to live inside the storage sheds and operate their homeless entrepreneurship during the day

Just rented a unit from these guys. In and out in 15 minutes. Amazing customer service and narciso the guy working was wonderful and insightful.

Narciso was very helpful and explained things very well when I vacated. I had a great experience renting from this location.

Great place. Clean and well priced.

This is a small property. Very clean. Margaret is very friendly and really knew how to help me get started.

Margaret was so helpful and friendly. I love knowing my belongings are secure here.

Margaret does an amazing job of making sure your stuff is safe and secure! I will definitely be using public storage again!

Clean

Fast and friendly. Was able to work with me on a short notice.

Quick and friendly service. Margaret is very helpful and personable. Storage area is clean and secure.

They have a rat problem and they don't care

Ride of a lifetime for this flatland Indiana boy, Trans America Trail 2018.

We had a wonderful experience with Tammy! She was friendly, helpful and easy to work with!

They have a best deal where you get first month free

They have good sized storge spaces

We found this location at the last minute to store a whole houseload of furniture. The location is convenient, the units are clean, and Margaret is wonderful.

We have used this facility for almost three years and nothing change's except the renovation that has taken place with the exterior and it has given it a wonderful fresh new welcome! Staff is and always has been the most willing and extra detail has always been given to needs of the tenants. Margaret a special Thank -You to you, your an exceptional property & Maintenance lady and to the rest of the Staff, Tammy always helpful as needed and down to earth. Good job Public Storage for another great year, Happy Holidays. B-53.

They are very helpful and great to do business with !!!

Kind, agreeable staff. Excellent service

I went to this location to get some information. The facility looks clean and secure. Margaret was very friendly and professional and was able to answer all of my questions. I will be returning at the end of the month to rent a unit.

Price is fair, Margaret was professional and friendly. Security seems adequate and the property maintained. Also for those unfamiliar with "online rates", you must complete your reservation online to get the online rate. Seems kinda obvious to me but many comments imply that it is some kind of bait and switch scam.

This is the ONLY PLACE I FEEL MY BELONGINGS ARE SAFE.. THEY HAVE SET IN PLACE INSURANCE THAT ANOTGER PLACE I KNOW OF DOSE NOT REQUIRE. THE STAFF HERE MARGARET IS GOOD PEOPLE AND ANYTIME I'VE HAD A QUESTION SHE WAS THERE TO ANSWER FOR ME. NEVER A HARD TIME AND VERY SIMPLE..

Chrystal was kind and helpful. Fast and friendly.

I rent a unit to store work items I need when flying into town. Great location with easy in/out from the airport. Very affordable and clean. Margaret is always very helpful and responsive to my needs.

Very helpful staff

I found Margaret to be a lot of help. She got me a storage unit quick and easy. I like how the place is so cleaned up and the new locks are great! Thank you for making our move as easy as possible!

Margaret was very attentive to our needs and made our experience very pleasant. She was professional and courteous. I would definitely recommend this Public Storage to anyone looking for some extra space for your stuff. :)

My husband and I went to get a storage unit last week. Margaret was the representative that helped us and she was amazing. She was very knowledgeable about everything concerning a storage unit and was willing to help in any possible way. She explained everything very thoroughly. Side note: We did get the 1st month for 1$ but getting a storage unit also includes getting insurance for your unit and purchasing a lock.

Margaret was incredibly nice and helpful when I arrived at the facility. Being new to the Salt Lake City area myself, she took the time to explain the safety of the storage units and also informed me about several things on the Salt Lake area itself.

Margaret was a great help in getting my storage unit today!!

The place to be

Margaret is super friendly and helpful, but over the phone I was misled on pricing.

Secure and clean, but too expensive.

Margaret was helpful and pleasant to work with.

We had a unit here for 2 years. They are secure and safe.

Margaret helped me with getting a storage unit at this property today. It was very easy to apply and get into a storage unit the day I called and asked for one! She answered all of my questions to the fullest extent and made everything very understandable. 5/5 stars, I would definitely recommend this storage place.

Margaret is a very knowledgeable and very personable lady. Come see her soon

Margarite is an awesome property manager. Always a smile and warm welcoming greeting

Margaret was great to work with! She was so helpful and made the entire process stress free.

Securing a storage unit was totally seamless at Public Storage. Margaret walked me through the process, was very friendly and helpful.

It was a nice place to store my stuff. 3 years later I'm storing my stuff here again. Margaret was extremely nice and helpful.

Margaret was great!

Margaret was awesome. She made my experience easy and informative. Place is very clean.

Convenient location and the people are great. Meg was friendly and helpful and got me taken care of quickly.

Sandy was very kind, courteous, and helpful in getting us into a storage unit. It was very nice working with her.

I love this place!!! Love the hours of access, the layout, how clean it is and Margaret, Sandy and the rest of the staff are very professional, considerate and helpful!!!

Margaret is always cheerful and very helpful. Price is great and easy access.

Public storage was excellent. Margaret and Sandy were both friendly, kind, and understanding of our needs. Excellent for the short term storage that we needed. Very accessible for us.

Keep everything nice and secure

Secure and clean

We have had a one of the large storage units at Public Storage ever since our Fraudulent Foreclosure in 2010!!!!!. Seven years people!!!!! After owning 4 homes, our last home proved fatal and our Mortgage Company drop a bomb on us! It was only with the help of outstanding folks like Attorneys Durham Pinegar and Jones did we win our case. Thank you DPJ!!! Equally outstanding is Margaret at PUBLIC STORAGE. WE HAVE GONE TO OUR STORAGE UNIT NOT ONCE BUT FOUR TIMES to retreive a dining room table. Each time to no avail. And of course, I have put the blame for this on our Manager Margaret that just takes my frustration like a CHAMP!. NO WONDER SHE'S A MANAGER. MARGARET KNOWS HOW TO HANDLE PEOPLE. She has been kind and respectful even though every time I can't get in, the fault has been mine. Either I lost my keys that were just issued me, I didn't pay my bill promptly or some other reason but it was my fault. But every time she has remained calm, considerate and respectful. I've called with frustration to make my voice heard several times. I've remained respectful but my frustration has been noted from Margaret i am certain yet she is a true respector of the Company she works for. This is a RARITY THESE DAYS. Each time I've been happy to apologize to Margaret for my poor behavior. As well she graciously accepts it. And to boot she made me feel better by telling me she herself lost her own keys. ANY COMPANY WOULD DO "WELL" TO HAVE HER IN THEIR EMPLOY. Speaking as a previous Manager and Head Nurse of a Lucritive Medical Practice in Salt Lake City, I would hire Margaret in any capacity in a heart beat! GIVE THIS WOMAN A RAISE!!!! Show her you appreciate her!!! Margaret, I know I may have still your hand in thanks but this is a HEART FELT THANK YOU FROM MINE TO YOURS FOR GETTING OUR STORAGE UNIT OPEN SO PROMPTLY! And for CONSISTANTLY BEING SO KIND!!!!! WE THINK YOU ARE A GEM!!!!! TEENA AND KEVIN AND JIM BRIDGES

This Public Storage is a little hard to find, but for it's proximity to downtown and value for the unit, I couldn't find anything to beat it. The office is also open on Sundays and communication has been easy unlike other places I tried contacting. Margaret in the office was very accommodating, knowledgeable, and helpful. It can be a little hard to navigate a large truck and trailer in the complex when it's busy, but that's the only not-positive thing I could say.

Nice.

Most expensive place to store! They claim to give the first month for $1 but it's an outright lie. They will tell you they don't have any of "those units" left and try to charge all kinds of fees and insurance so you're not getting any deals at all. They're all very friendly while they're sticking it to you. If you're looking for a basic unit at a premium price then go for it.

Great to store

We really appreciate Margaret she was extremely helpful she should get a raise thanks Margaret

Homeless campground, kiss $ goodbye

Margaret, the front desk women is spectacular! She knows that people using a storage unit are probably going through a hard time, so she goes out of her way to make sure your experience with her is the best it can be. She is willing to let you in after hours if you make arrangements. The units are clean. And there are generally cheaper prices for the first month. Love love LOVE this place. Made going through terrible circumstances much better. If you need a storage unit, Margaret is your girl!

Our host Margaret was efficient, friendly and concise. The unit was very accessible and clean. She helped us with moving tips and provided supplies we had forgotten to get. Very smooth painless and reasonable.

Easy peezy! Margaret is to the point and no funny business.

Friendly service from Margaret.

Help ful lady

I reserved a unit online and within 2 minutes Margaret called me to confirm and set up a time to move in. I needed the unit asap and she cleaned it out before i got there in 15 minutes. Great service...very friendly. THANKS for the great service... when a company blends great online access with personal service (QUICKLY) i am very impressed! Great job Margaret!

Never had a problem the entire time I was there. Staff was friendly and knowledgeable. I would reccomend this place to anyone looking for storage!

Margaret has been great to work with and the location is good

Margaret is really great to work with! She explained everything so clearly and made sure to answer any questions I had. Thanks Margaret!

It's a small place, but it has the nicest atmosphere. Thank you Margaret, for helping us out! :)

Convenience and location was key in choosing this Public Storage site. Upon arriving at the office the broken security gate, with that coiled rusted pulley chain apparently laying there for a long time, was a concern. However, Margaret was very pleasant while showing the unit to me, as well as, when she informed me of the additional costs that would be needed. The 20 minutes process actual took about an hour, because I READ the contract and made clarifications. She was very patient and pleasant.

Good service.

Manager was very helpful and friendly it was fast and easy to rent the storage and the first month discount was nice

Margaret was a great help and this place appears to be very secure and conveniently located

I have been using this location for storage and had really positive experiences with how well keep it is. The office staff is always helpful in finding me a unit that will be right for my needs.

It's a nice & safe place to store your belongings & I like their employees are courteous & respectful .

Margaret was a great help

Margaret was very nice and helpful. She made me feel my property in the storage unit will be safe. Thank you Margaret!

Margaret was extremely helpful and answered all my questions fully very highly recommend

Quick service and cheap prices! Margret was great!

Margaret has helped us in every way possible!! She is awesome! Very helpful and cheerful great customer service! Clean environment!

Margaret was awesome!!!!

Roads between buildings are awkwardly sloped, and extremely narrow. It would be almost impossible to take a moving truck down the road by building N, because it felt like a tight squeeze for my mini van, and we also saw a u-haul truck having issues. When we signed up, and we said we would bring our own lock they basically said--it needs to be stronger than the locks we put on empty units and it can't be a combination lock, but it doesn't have to be the kind we sell. Almost al...l locks say on the packaging when you buy them what type of bolt cutter strength it would take to remove the lock. It would be nice if they could tell you what type of bolt cutter rating they want. I signed up for a unit on saturday, on Sunday I got news that made the storage unit unnecessary. (Their office is closed on Sunday.) I told them Monday within 24 hours I wished to cancel. Jocelyn the girl that sold us the unit, said she'd check with her district manager about a refund and later told us they couldn't refund anything. I had paid $1 for first month, and $24 for processing. Since I picked up my lock after I called and notified them of the change in my attention they put the unit back in their vacant inventory so they could resell it. I'm not a lawyer, but it seems like there's a legal obligation to refund at least my $1 for a months rent when they plan to resell the unit. The next day I talked to them again, including alex allen the district manager and told them I'd do a chargeback, and leave negative reviews about my customer service experience, and they said that'd be fine and they'd fight a chargeback. (funny they don't mind a negative review now since they handed us an oversized postcard asking for a 5 star review on their service.) I did the chargeback, and my account has already been credited. They didn't get to keep my $25, and damaged their reputation by not taking care of their customers--poor business choices. Terrible customer service here, and awkward roads so consider using another storage unit. I used southtowne storage just a couple of blocks away 2 years ago, and that was a great transaction so you should look into that instead of this company. This company has lost me as a customer not just now, but in the future. See more

Worst storage unit experience I ever had. I should have gone with Extra Space. $1 for the first month, but they charge $24 admin fee and if you change your mind immediately within 24 hours and never use the space they won't refund you, but they will happily rent your space out to another person and DOUBLE DIP for that first month. They were rude, condescending, and just unpleasant in general.

Margaret was so fantastic in calling me when the unit became available and processing me. Great job.

Margaret was super helpful explaining all the fees and getting boxes also it really helped out alot

Barbara did very good!

Margaret was very personable. Great customer service!!!

Small, but very tidy. Excellent customer service. Thanks for everything, Margaret. Recommended.

Great storage place! Our only complaint was that they didn't have any smaller units available, only mid size units, but it definitely wasn't a big deal, just means they're getting business. The hours are good and the place doesn't close too early, like the place down the street. The customer service was the best part. The person who helped us was Margaret, and she was awesome!! She was really funny and easy to talk to, and very honest and detailed about the unit renting process. I hope if you go, it's when she's working. :) I would definitely recommend renting here to a friend, and we'll probably come here if we need to rent another unit in the future and we're still nearby.

Margaret (manager) was so wonderful and helpful! She made the process quick and easy. I have never rented a storage unit before, I will definitely be back to see if Margaret is still working with them! She is the bees knees! Thank you Margaret!

Read the 5 star comments and decide how realistic they are. :) This is a bait and switch operation. They pull you in with a $1 first month promotion promise and before check out, they hit you with a $24 "administration fee", plus make you buy an insurance from a company they tell you to. Typical milking scam, with which they probably will get away because, well, everybody does it. Since I refuse doing business with dishonest people I can't testify to the quality of service, but if it is like their business practices, good luck with them.

The manager was very kind and understanding. I will be coming back to this location. The managers name was Margret.

Manager was great her name was Margret.

Average prices, had to buy rental insurance and think its a junk fee, gates aren't able to be opened after 10 or 11 pm at night. Didn't seem to busy on the weekends and unit was clean and maintained. Staff is what gives it a 4-5 star rating. Each one I meet was very nice and freindly. Each one was prompt, knowledgeable, and was just good workers. Above average experience

Fast pleasant service!

Small town customer service in the city, very impressive

Never thought renting a storage unit would be an enjoyable experience but was totally proved wrong today.

was very clean and property manager was very helpful

Connie, our property manager, was responsive, helpful, and cheery. Fine experience, seems to be a clean and well-run place

I waited over two hours and no one showed up

I was accessing my storage unit and Connie came by and asked if she could help me with anything. I appreciated her friendly greeting and kind offer.

Customer service is excellent! Everyone is friendly. The location is wonderful (for me) and the roads are always clean.