Public Storage Self-Storage Units at 2101 Old Holzwarth Rd, Spring, TX

Thanks Kenya for your help

Can i rent a truck with just an ID?

Mrs Morgan was very nice. I don't get this type of service very often

Deanee was awesome! She helped me get my app set up, so easy!

I love this storage facility!

Morgan is awesome! Super professional and nice.

Morgan was so amazing! She was very helpful and sweet! Great customer service!

Best service ive had. Fast, easy and morgan was very helpful through out the whole procress.

Morgan was a great help even though the system is down she was kind and helped me understand what was going on

Morgan was very helpful

Morgan was very professional. She went out of her way to show me where my storage unit was located. I appreciate Morgan’s excellent customer service!

First was mislead to the size of doorway on the units and had to up size just to get a doorway large enough. None of the units have access to electric which is needed for our special storage needs another sales misleading. Add to that paying for security and so far haven't gotten much. The gates have been broken since I started using the location. One day The electric was messed up and the door to the climate controlled units were standing open. Not sure will stay here.

Your staff Ms Morgan was very great and very good customer service

I been to four different locations to trying to rent a space.Tracey was the only one in the office that took time to help me rent a unit. Thank you for your professionalism and kindness.

Morgan is absolutely and she really took the time to help me a lot . I appreciate it so much. ❤️❤️

Very clean and well-maintained facility but they will jack up your rates frequently. I started out paying $97 for a unit and two years later I'm paying $224 for the same thing. They know the hassle and expense of moving to a new facility, so they slowly but regularly increase your rates knowing you probably won't jump ship.

I've dealt with many storage units and this was by far the nicest! It was so clean and Morgan was so nice and professional. Her smile and positive attitude make you feel so welcome.

Morgan was really helpful with helping me get my storage unit! Thank you so much for your time and patience.

Morgan was friendly and a big help with getting our storage unit..

Morgan was extremely helpful and polite! She helped me rent out a storage unit and made it a memorable experience 10/10

This is a great faculty that has great personnel Morgan went above and beyond to assist me. I would recommend this place to anyone

Morgan was very great

Max great job thank you

Tracey thank you for your expertise in storage.

Thank you for your help Tracey

Thank you tracey for your help

Thank you Tracey from Utah

Tracy was so sweet and helpful! She went the extra mile to take care of me and did it all with kindness and friendliness. Appreciate you Tracy!

Tracey was very helpful and she explain everything to me, show me the storage space and accommodated me. Great customer service from the moment I entered the front doors till my receipt was handed to me. Great smile Tracey. Thank you, kudos to you!

Gracias Señora Tracey

Tracey was amazing! I just relocated my business to Houston and had no idea where I was going to store my belongings. Tracey called me about my reservation and it was a very smooth process. She walked me through different storage units until I found the one that I was happy with. Definitely five star location and five star experience!

Tracey was very polite and professional beyond words. I had mistaken her for the property management due to her superior service. Prior to even coming into the office I was greeted with a warm professional message offering assistance to get me setup in my unit. She was patient and showed me units to make sure the unit was to my liking. She answered all my concerns and questions. I would recommend anyone to stop by and see Tracey.

Tracey thank you for your help

A big thank you for Ms. Tracy for helping us get a unit on the spot and at an affordable rate.

Two works.. the best. Thank you Tracey for being patience and so kind.

Thank you much and Mark and Tracy helping me move in after hour. Very helpful

Tracey thank you so much for all your help and for being so kind.

Tracy thank you for helping me with my transfer! I’ve been using this storage location for awhile and Tracy is always helpful!!

I had a great experience opening an account with Public Storage On holzwarth in spring Tracy was extremely helpful every time and amazing, she goes over and beyond it was such a stress free experience. Tracy is so patient I had three storages Tracy helped me to minimize my storage to help me save more money.I am so thankful and grateful. A big thanks to Tracy!!!

Thank you so much for youru help tracey

Thank you for your help Tracey

First time renting with a storage facility and Ms Tracey was very helpful. Thank you

Thank you Tracey for helping me and my dad get a unit and making the process easy.

Thank you Tracey for helping me select the best storage unit for my upcoming move!

The service provided by Tracey was first class! She is an asset to your organization!

Tracy was great and helped me out over the phone with my erental

Excellent customer service by Tracey. Professional, courteous and assisted in a fluid transition.

Thank you for letting me use the bathroom Ms.Tracey

Tracey is such a sweet great . I enjoy storing at this location

Location is well managed. The manager , Tracey , is amazing . I’d highly recommend this location .

Thank you so much Ms Tracey for you help

Maxine was very helpful and has such patience, she saved me money on my move - in lovely person.

Tracey was amazing great customer service and very helpful would recommend this location to anyone looking for storage nice and clean place as well overall great experience

Tracy was amazing! Very knowledgeable and helped me a lot! Thank you so much!!

Thank You So Much Tracy For Your Help!!

Nice and clean, prices aren't bad. gated and they have cartes to help move things.

Maxine and Tracey totally cool helpful

Tracey .. Wow, you have been a great help to me

Tracey was extremely helpful and acknowledgeable.

We had a great experience opening an account with public storage, Maxine was absolutely amazing, she went above and beyond to take care of us.

In just 15 month period, rent was increased 3 times. Many of times, one of the gates would not be operational. More annoying was fact that no one was present in the office - during working hours - on several occasions when I tried to stop by and ask questions or needed assistance. The last straw was when I stopped by recently to move a heavy piece of equipment into my unit and could find not one dolly on the entire property. Of course, the lobby door was locked, but I was able to reach a manager via telephone call. She informed me that all of the moving dollies/carts had been stolen and that it'd be sometime before new ones would arrive. I moved out the next week and will never go back to Public Storage. Found a nice little "mom and pop" storage around the corner that has plenty of carts, always has staff in the office and that is half the price I was paying at Public Storage.

Thank you Ms Tracey

Five stars for for Ms Tracey

Thank you Tracey --you're so sweet

Thank you MsTracey for helping me out

Thank you Ms. Tracey for your help

Excellent experience!!!! Highly recommend Tracey for her expertise!

Thank you Ms Tracey

Tracey thank you for your help

Tracey i give you five star ...

Thank you so much Tracey

Thank you Tracey for your help.

Thank you so much Tracey for helping me rent a storage at the Birmham property

I love this place. I feel my things are well guarded and secure. Tracy, who is the staff member who accommodated me with my unit, terms and lock, was extremely friendly and very helpful. She went beyond her job description to make sure I had what I needed. I would definitely recommend Public Storage, the Old Holzworth location and ask for Tracy.

Very nice CS, good location

as far as self storage facilities go, this is one of the better ones I've been to. It seem pretty secure and the storage is ventilated. but what makes it stand out is the terminals, you need to use your specific code to open the gate to leave and enter.

Thank you Tracey for great service

Had personal issues with IT lol. But Tracy helped me out and was very patient and helpful. Don’t know what I would have done with out her. Great customer service. Above and beyond

We were trying to deliver a machine to a new location and realized it wouldn't fit through the door, so we needed a place to stash it until a new location could be found. I knew there would be a good Public Storage facility nearby and that it would be clean and well-maintained, and this facility was the one we went to. Tracey immediately understood the situation and helped me set up a storage space quickly, efficiently, and professionally. We had the machine in storage and were back to other tasks in no time.

Thank you lady from Jersey Tracey

Thank you Tracey for your excellent customer service

Other than a break in where nothing was stolen from us. I had no issues with this company or this location. However, when we cleared out our units on the 2nd of the month we were told by a very courteous representative on the phone that their policy is to go ahead and charge for the entire month instead of the usual prorated amount others charge. I WILL NOT BE BACK!

I did not rent a space but when I called for information, Mrs Tracey had given me very helpful information in regards to the storage options and what would be the best move for me to do. Greatly appreciated and very good customer service.

Thank you for your help Tracey

Thank you Tracey for making a hectic process easy & seamless. Your kindness & knowledge was greatly appreciated.

Través very nice

Thank you for your help

Tracey is so amazing. She took her time and made sure I was satisfied with my rental. Thank you, Tracey!!

Tracey helped us out with our storage and talked us into getting the perfect size when I was set on getting the wrong size. She’s pleasant, went over the top for us, and I appreciate her help.

Austin was helpful fast and friendly. I was in and out inno time.

Easy payment system Nice fast service

Tracey and Austin thank so much

Tracey was awesome from our conversation to the presentation!!!!!!

Thank you tracy quick process and great customer service

Tracey was outstanding, thank you so much.

Maxine did a great job helping get my lock and access issues figured out. Thank you!!

Tracey was a wonderful help and very knowledgeable about public storage! Thanks

Thank you for your help Tracey 😁

Thank you Tracey

Thank you so much tracey for all your help

Thank you Tracey

The sales manager was very helpful and her assistance was top notch. I did not rent a unit at the time, but will certainly refer others to your location. The customer service is very professional.

Tracy was great helped me with my rental for the store down the road thank you Tracy ur amazing

Great customer service. Thank you so much Tracy!! She was so patient and helped make my move very easy!!

I speck little english, a lot spanish. Thank you so much tracey

Azsa was very helpful and kind. She was willing to help us to find the right place in another location because she didn't have any available. Absolutely 5 🌟 staff. Thank you Azsa for your help.

New in the area .. thank you so much Tracey showing me where is Walmart

They where very helpful.

Thank you Tracey, so helpful

Tracey is amazing she made the process very fast and convenient for us she guided me through the app as well very polite and professional.. great job!

Tracy was amazing, very helpful

Great storage. Kept all my stuff safe and in good condition. Rates did increase slightly the past year but, nothing crazy.

TLDR: You can't get your stuff if you show up a little late. And if you leave a little late, you might get locked in! Came here to get something just after 9 because the gate said call this number for after hours access. They first told me that that line was for maintenance only. Then they said that number was only for getting out in case you're LOCKED IN! I didn't realize they lock people inside! I saw another review where the guy had to spend the night in his truck.

Rachel was very helpful when I went in and needed help. She gave great customer service! She is very knowledgeable about the products and services that are offered.

Thank you Tracy!

Tracy gave excellent service, was fast and expeditious with everything!!

The Public Storage on Louetta Rd and Old Holzwarth is awesome! The service was great and the manager Tesha was very helpful! I had to rent 3 storage units unexpectedly and in a hurry! Tesha was very professional and accommodated me in my time of need! She went as far as leaving the 3rd storage unit open for me in case I needed it, which I did, after the office had closed. This was extremely appreciated and helpful! This storage facility has all the supplies you need and is very accessible and conveniently located. Thanks Tesha for helping us make a difficult situation more bearable!

Tesha😊

I been storing at this location for a while and Tesha is always welcoming and professional. Great Job 👏🏾

The manager at location, Tesha, is amazing ! She works fast ,efficient ,and thorough. Definitely recommend location. !

Great customer service thank you Tesha

Rachel was amazing to deal with.... I came in to get a storage unit and she showed me the perfect size store me to my belongings... This is my first time ever getting storage so I had no idea what I was doing and Rachel made it a quick easy and simple process... I was just amazed on how professional and kind she was... She will be why I chose to store with public storage thank you Rachel

Rachel is amazing. The office was spotless, the space was clean, and she totally sold me on a couple things for my unit. She was so knowledgeable about the products on her shelf and guided me right through the whole rental process. I couldn't have asked for better customer service, with the best attitude around.

Staff is very friendly and fast. Very easy check in.

Staff was very friendly and helpful

I discovered that the storage lock was missing. Only the lock that I bought was still in tacked. When I mentioned it to the girl at the front desk who was giving me the run around about why the lock was missing, Tracey, I believe it was who was a district worker, stepped up and helped me and placed another Locke on for me with no charge. She could see that I was deeply concerned about the missing lock on my storage unit. I’m thankful that she was very relatable and kind to work with. I hope the other worker will learn from her and become better in customer service.

Tracy, the site manager helped me with my rental and I was very impressed with the professionalism and courtesy she showed me.

Tracey has Great service , very friendly and helpful couldn't ask for better service!!!!👍🏻

Tracey was awesome!!!! I had a minor problem with my unit and she jumped right in, took control and fixed it. She is very kind and compassionate and a joy to talk with. We need way way way more customer service people like this. She was excellent and I will be using her and this facility again if the need arises. Thank you Tracey for keeping me off the edge and taking control!!!

Miss Tracey Was Very Helpful

Tesha went above & beyond to take care of my storage problem with getting the locksmith to help me after I left my keys in California. She provides great customer service.

Been here for 10 years strictly out of convenience and have always hated the customer service I receive. Nobody ever helps or speaks to you or anything it’s like a jail. However, recently we moved everything to the biggest storage unit they have and the representative working, Tracey, was outstanding!! I happened to visit the storage alone with my two toddlers and needed to purchase eight large boxes and moving equipment, along with putting in a lock on the storage. Tracey was super helpful and quick with my purchase knowing I had two little ones with me. She even walked me out to my car and physically helped me load my car. THEN, allowed me to run down the hall to install my lock, all the while offering an extra set of eyes on my two boys. She was simply a joy and a blessing in a great time of need. Hiring Tracey has been the best thing for this facility. Hands down. This is more so a review of the incredible customer service I received from Tracey.

No contact entry. All billing and information is online. I wish I could get someone to pick up phone if I have a question.

When I arrived i was greeted by a very clean property. Then I entered to find two great people Dee and Tesha that where very courteous and helpful. I recommend this store to anyone for a secure clean place to put your things

Just AWESOME to rent a space fun! Clean and great customer service!

Tracey was an excellent help and joyful to work with if all locations are as friendly and helpful as this location got a customer for life when in need of storage.

Tracy was very helpful & super kind! Definitely recommend!

Had a great experience with Tesha! She made sure I knew everything I needed to know about the property making this process much easier than I thought it would be!

Went to rent a space, did all the paperwork online; as soon as you get in the office they MAKE you buy a lock from them for $19.95 plus tax. IF YOU CHOSE TO BRING YOUR OWN LOCK, you CANNOT move in UNLESS you buy their crazy lock. A client has choices, and this particular business should not prey on clients buying need/choices. When I asked where else you can buy the lock, the lady indicated she had no clue where else the lock is sold. In the end I chose not to rent there Because of this YOU MUST have our $19.95 plus TAX lock BS.

Tesha and Chrissy made our rental process soooo easy! Thanks so much! Now we're off to the Fantasy Honeymoon of a lifetime!

Tracey is very helpful and knowledgable

Great location... ms Tracy is the real mvp‼️ Hopefully they just fix the lighting issues

Tracy was amazing helping us decide what storage unit would best fit our needs. It was a very easy process and she was very informative.

Thank you SOOOO MUCH Tracey for your help. I was frantic and just want to say thank you for your patience and great customer service.

BEWARE!! We had ALL of our new stuff we had been storing while our new home was being built stolen by an employee. Don’t store your items here!

This Public Storage location has the best customer service! I needed help with getting my lock cut and the wait time is normally 30 days, the employees here were able to expedite the time and had my lock cut and replaced within 24 hours! They are always super courteous on the phone and very helpful. I would definitely recommend this location for any storage needs.

We went there and the service was amazing. Tesha really helped us out and was very kind !

This Public Storage Facility was amazing. Employees and staff were super nice and very polite & respectful. Update : Tesha is the manager on duty now and she is absolutely amazing . I highly recommend this location.

Thanks Tracy

So far this place is great. Makayla while signing me up had a computer malfunction, she called the help desk, fixed it and got me signed up quickly. Eventhough it was close to her closing time she still pushed through so I didn't have to take off work early again. The property is clean, great door locks, gates, gate and door codes, lights and cameras, so far easy to get to as well. Looks like a good start to this relationship. Bonus this place is cheaper on climate control than most places.

Walked in after seeing online advertising for $150/month, signed up for $171/month (with insurance included) paid that price maybe once outta no where with no explanation I've been charged $197/month. Though I hadn't planned on using storage this long...7 months later and in the middle of a pandemic 3 days before rent is due I get a email saying my new price will be $220/month. I'll be getting my sh!+ out promptly

Friendly knowledgeable staff, Tracy & Pacey made my experience great.

Came in to the Old Holzwarth location to go over information for another states storage information. Tracy & Pacey were wonderful and gave me all the information I needed. Thank you guys for your wonderful and amazing customer service!!!

Pacey was amazing so helpful and knowledgeable about everything we needed. Thank you Pacey

Pacey was very courteous and helpful.. great experience and customer service

I was assisted by Pacey and she was very professional and nice, and this location is nice and clean, I would definitely recommend

Pacey and Tiana did a wonderful job at taking care of my wife and I! Would recommend this location for friendly customer service!

Micah gave great customer service!!

Micah was great! The has great customer service and makes sure you have everything you need to be ready!

Good service.

Great place! Easy to get the space rented! Pacey was extremely nice and got everything taken care of for me!!

Tiana and Pacey were both very helpful in getting our storage needs all set up. Great prices, easy access and helpful folks made it an all around great experience!

Great service from Pacey

Love this location. Super clean and Pacey was amazing!!!! Rental process was smooth and easy!

Great service!

Thank you pacey for all your help.

This is the first time I have Ever rented a Storage unit, when I walked in Joileeta made me feel right at home, she showed me the unit I had reserved to rent and made sure it would accommodate me, we come back and signed the paperwork and I was out the door, Great experience !

Joileeta was a big help

Tracy is so helpful! She was so patient and knowledgeable in helping us find the right storage for us.

Yes it was great until they raised my storage rent

Tracy was such a big help to get me the unit that I needed, I totally recommend this facility.

Tracy was amazing. She was so polite and had so much respect. I honestly recommend this location.

Tracy was very nice, and helpful.

Tracy was a amazing and such a big help. This is customer service!!

Had the best experience with Tracy! She was very professional and made my move in very easy. Totally recommend this specific public storage.

Good customer service, Tracie was very helpful.

Tracy

Dy helped me thru the process politely and thoroughly, I couldn’t be more pleased. I have never been impressed enough to write any type of review so for me to do this is impressive in itself

Tracy was wonderful and such a great help

Good facility, flood free and very clean and well managed. I used storage here for furniture and household goods before moving. My stuff never got damp, dusty or too hot despite the tough weather in Houston. Dy and Tracey who run the office are very helpful, always courteous and well organised. Thanks !

Tracy was so kind and helpful during the rental process. At the end of a long day of moving, it was wonderful to have the storage unit rental process go so smoothly.

Joileeta helped me find the perfect size for the perfect price. She was professional and very courteous. I recommend this location to all. Storages are clean and neat! Thanks again Joileeta for making my experience pleasant!

Erica helped me out, great service.

Erica was great, made the whole process very easy

Erica is very pleasant and awesome, I will definitely recommend public storage to anyone that needs a storage unit. She represented the company with poise and grace. Very detailed and knowledgeable.

Closes to early

Erica was very friendly and informative! Great customer service!

I had a great experience! Tracy and Di are very friendly and professional.

Dy is fantastic

Best experience I have had getting into a storage unit great customer service and highly respected unlike most storage units I have been to I give Mrs dy 1000% !!!

Helped me find just the right box. Went out of their way to help me. Tracy Dy was awesome helping me out and even helped me load my purchases!

Tracy and Dy are great!

Tracy and Tisha were outstanding. Thank you for all of your help.

Ms Tracy is so kind the place is very clean and nicely!

Tracy help us tremendously to save money she provide all the information need it was amazing totally recommend this place

Dy is just the very best ever!

Tracy was really helpful and got me in and out with what i needed really quick and easy.

First time customer, received exceptional service from Tracy, would choose again and recommend to prospective customers.

I went to visit this property. Mary was very knowledgeable about the unit I was interested in. She is awesome and very polite!

Mary was vert helpful and awesome along with Tiana! Great place to rent!!!

Excellent customer service from Tiana and Dy! Nice, clean facilities with easy access.

By far the best customer service I had today thanks Mary 😊 and the storage space is greatly managed

Dy made my experience great!!

Had been renting a space from this location for about a year. Im still renting from public storage at a location closer to where i live now. That's the only reason for moving sites. Great location and excellent customer service by Mary. Very knowledgeable with all my questions I needed answered. 5 stars for her too!!!

Miss Tracy was very helpful showing the store unit that i need. She explained so clear about the different boxes and material that we can use..Thanks for made everything easy and smooth.

Tracy did a wonderful job showing me around the property and explaining everything in detail. Thank you Tracy!

MISS MARY WAS VERY HELPFUL AND POLITE TO ME AND I WAS SO PLEASE WITH HER HELP

Miss Tracey was so wonderful, we couldn’t get a unit that’s big enough and fits our budget but she was able to direct us to another storage unit where it’s closer to our new place! Thank you for giving the time to show us the units and helping us find a great deal! We really appreciate you!

Had a great experience today with help from Tracy in getting setup with a storage unit. She was very helpful in showing me options and sharing the current special pricing ...which was very attractive. Sign up went very smooth and was ready to go in less than 30 minutes.

Tracy was very attentive.

Iecia was great

Great service. Iecia was helpful, friendly and very accommodating.

Just came through the door after hauling everything from Dallas. Iecia and Dy had a unit ready for me in minutes!!!!

Staff doesn’t know what they’re talking about. Called my phone every 2 days for a “courtesy call” to remind me that my bill was in 3 weeks? I did rate a 5 star but took it back.

I wasn't sure what size Storage Room I needed but Tracy took me out to view a couple different Sizes. She Explained Pricing and Everything Else I could Possibly need to know to help me with My Decision. It's not often Folks are as Professional, Courteous, and as Helpful as Tracy Was. I felt like I had Known Her for Years and that made me feel safe about storing my things Here!

Great customer service, Tracie was very helpful and on point, everything was done smooth and fast.

Tracey was very helpful and polite Thanks for your help PS

Tracy was very helpful.. thank you Tracy!

Iecia is awesome. So helpful. Thank you

Iecia was amazing! She thoroughly explained the rental process, showed me our unit, explained how everything worked. Made the storage rental process smooth and painless!

Tracy was an amazing woman to work with. Go get her to hook it up!!

Tracy was so sweet and kind showing us around and explaining everything to us .

Love it

Excellent customer service

Great service, Tracey was nice and kind enough to show me around! Gave me instructions on what to do, thank you very much!

Awesome customer service! Mrs. Tracy was very helpful.

Iecia is wonderful!

Iecia was very friendly and helpful

This location is great. Iecia was a big help and help me choose the right unit

Iecia was awesome!

Been to two other locations before i came here. Tracy was very helpful with all my questions and insecurities. Grate customer service.

Forced me to buy their lock, I don't think that was in the content did online

Great Service

Dy was very nice and has a beautiful spirit.

Dy was theeeee most helpful- great storage experience compared to all the others 👍🏾

I had a great experience today, Iecia was very helpful and patient to my needs. She has outstanding customer service.

Fantastic customer service. Dy is amazing, I misplaced my keys and she managed to get my lock cut and replace within 4 days, not the two weeks that it normally takes!

Christa and Dy were great 6 stars

I was very thankful for the service I was received by Dy.

Helpful staff, Dy was awesome. Answered all my questions. Explained everything thoroughly and made sure i was ok with everything.

Thank you Pacey for all the help.

My experience was great! Taylor assisted me. She was very knowledgable and professional. Excellent customer service!

Awesome food

Great customer service

Joileeta and Dy did an amazing job I was really impressed by her wonderful service!!

Dy and Joileeta gave me above excellent customer service experience. Immediately when I walked in I thought I knew Joileeta the way she greeted me. Dy gave me a tour of the facility and answered all my questions. Great Spot!

Dy was great at explaining the storage rates to me she was very patient and friendly I will be definitely renting with her in the future.

Angelica was a great help and gave great service

Prices skyrocketed. No more of them for ME!

I had a great experience with Lynn today! She was very helpful, courteous and informative.

I had a great experience with the manager at this location the customer service was excellent her name was lynn she was very helpful.

Kaylee and Cheryl did an amazing job at helping me with my storage unit. Great help. Service was wonderful

Great service from Angelica

I went in to get some prices for a storage and Joileeta greeted and helped me with the information I needed. She was very informative when I am ready I will definitely be renting here

Good place! Ms. Lynn was great.

We just rented a unit there today and Joileeta was awesome. She was professional and very personable. She was so friendly, she gave us all the info we needed and we didn't feel pressured at all. The place had a great layout and was immaculate! Great rates too!

Ms. Joileeta and Lynn were truly awesome and truly sweet and super helpful to me in every way possible. They were great !

Lynn provided great customer service. Speedy visit!

Lynn and Taylor were so helpful by going out of there way to compare different PS prices and available sizes for me. There DM Joshua was there and they all were friendly and extremelly accomodating! Thanks guys...

Lynn, tamera, Taylor and Bonnie were awesome! We showed up and were greeted, shown around the property and even almost convinced Lynn to get me Shipley’s lol. Clean property and super friendly staff🤘🏽

Lynn and Tamara were so nice and helpful! Thanks so much!!!

Lynn, Clair, and Tamara were extremely helpful! They helped us choose the correct size unit and answered all our questions!

Very friendly and helpful!!! Rachel & Joileeta were GREAT!!!

Very friendly and helpful.

Rachel and joileeta were amazing great service great facility DEFINITLY recommend this place

Joileeta was awesome! Super helpful with this whole process. And the storage units are very nice with a great safe environment!

Lynn, Traci, Iecia, were extreemly helpful and polight. They give courtesy calls when my 30 days is up so im not charged more than I wanted. Overall exceptional customer service and clean facilities.

I went through the reservation process with Lynn and she was extremely helpful. She found a unit that worked best for me and allowed us to see the unit before making a decision. She even helped us with options regarding packing & storing my belongings safely to ensure my belongings were being kept in great condition. She went through every question we had perfectly. Check in was smooth and easy and I’m very impressed with the customer service at this location.

Ms Lynn was very helpful and had a lot of knowledge of the facility..awesome

Rachel is really great. Made things nice and simple. Making my transition very smooth.

Joileeta was very helpful and knowledgeable

Lynn&Joileeta where veery helpful.

My experience was great, Rachel, and Joileeta were awesome!!!

Great Job by Lynn!!! Thanks!

Great service. The workers know what they're offering and how to get you what you're looking for. Really easy access. I feel safer with the cameras.

I would like to thank Joileeta for her wonderful service this morning. She was polite informative and patiently walked through every aspect of my new unit. I look forward to working with her again!

I pre-registered online and within 10 minutes Rachel was calling me! Very impressive service. Professional with great attitude. Upon arrival Rachel friendly and outgoing demeanor had me at ease right away. The facility is very clean and secure. A company is only as good as the people on the front lines representing it. Rachel symbolizes that.

Excellent work here and excellent personnel. Lynn and Joileeta

From the moment I walked in Lynn was amazingly helpful! She was very thorough and knowledgeable about the company. What I love most is that she did not upsell or use “car salesman” tactics for extra items. I love this storage company and will DEFINITELY use them in the future.

We walked in and EVERYONE greeted my husband and I, Ashley was the one to help us and she was just so awesome and gave us all the information we needed. We were Very pleased.

Came in today to make payment and inquire some information for a bigger space Rachel was so friendly and helpful a down to earth person great experience this girl gives great customer service

Lynn and Joileeta were absolutely wonderful! They made moving into my unit easy and painless! Thank you so much.

Ashley was very professional and helpful with everything that I needed.

Lynn and Rachel were great. Personable and professional! Easy process.

Lynn was awsome!

Rachel was AEESOME!!! She was fast friendly knoledgeable. And just a down to earth good person. I would reccomend this place to anyone! Great price too with clean storage facility

Rachel gave great service.

Rachel was awsome she explained everything and was very plesant. She really loves people. Defeneitly needs a raise

Lynn was so helpful in helping us move into the storage. Even moving to different units was so easy and she made everything seem simple. The whole process took less than ten minutes. Even with their office AC broken, Lynn was still smiling and was professional the whole time.

Awesome team

Great service and great attitude.

I just want to say this location has excellent customer service. I had an issue and the property owner MS. LYNN went above and beyond. She made an already stressful day, stress free. I will refer this location any time, any day to anyone. Thank u and God Bless...

I would definitely recommend this storage facility to anyone thats looking to keep their personal items safe and secure. Lynn the property manager stayed late after closing hours to assist with my Move-in ... which was great customer service .

Alex was really nice.she helped me by answering most of my questions.she really made me feel comfortable with my visit.i am most likely to keep my business going here because of here.i am.going to highly recommended this to my friends and family

The representative's (Lynn & Nicole) we're extremely pleasant, proficient and professional! I would recommend Public Storage to friends and family soley based on the 5 star service I received!

I walked in just to get a comparative estimate on Storage and didn’t have to shop the competition! Rachel and Lynn answered all my questions before I even asked and gave me a great deal on a Storage unit. Even climate controlled!!! Great facility and very clean. Great customer service!!

Great service

Very clean kind Ashley and lynn great worker's

Awesome service from Ashley!!! Great communication and wonderfully helpful! Thanks!!

Great customer service!

Lynn & Rachel , Were Both Very Friendly .Also Both of Them Were Very Helpful on My Visit . Thanks. Again for Your Help

Excellent service! Very helpful in figuring out what works for me. Very professional and knowledgeable!

Lynn was most helpful and provided us with exactly what we needed. I would recommend to anyone looking for storage in the area to give public storage serious consideration.

I was promised a free month but then they backtracked and said it was only half a month

Lynn & Alex was very helpful in getting me squared away and even stayed later to help me with all my move in needs.

The customer service I received here was great! Thanks to Rachel’s help she found me the perfect sized space for what I needed. I would highly recommend storing at this location.

My name Latasha. I have had a great experience with this facility. This is a well kept and clean, rodent free facility. Also Lynn and Alex have great customer service and very helpful. I highly recommend them for your storage needs!

I really enjoyed the service that Lynn and Alexandra gave me. It's been a very pleasant experience. If I ever need storage I wont thing of going anywhere else. Thank you

Rachel was great and answered all my questions. We were very satisfied.

I would give 0 stars if I could... I was told that the gate closes at 9pm but if for some reason we were on the property at 9, “we totally understand, you still have some time”. 9:08 I tried getting out and was denied... I called up the 24 hour customer service and was given about 10 alternate codes only to find out that I would have to leave my truck inside. I am now spending the night in my truck. So pissed off right now.

Rachel is the best does a good job help me find the right size storage needed couldn't be happier!!!

Great experience with Lynn! Extremely helpful and knowledgeable.

Lynn was a great help in assisting us in our storage needs.

Quick Friendly Service

Mrs. Lynn was so sweet and help me out and always has a smile on her face and I just love her she is the one 2 talk 2

Lynn and Rachel were fantastic and wonderful. They helped make sure my account was in good standing. And this good looking gentleman Andrew helped me reset my password so I could leave this raving review. Everyone should come here and rent. This place is lit up, clean, and reasonably priced.

Highly recommend storing at this location

Tesha and Patrice gives excellent service.i been to location twice and both times the process was quick and easy .Id suggest storing at location

BEWARE HIDDEN FEES: the price they show online when you reserve your unit is NOT the price you end up paying. There is an additional bogus $24 administrative fee as well as a $20 lock they force you to purchase if you want to use one of their units. You cannot choose to just use your own lock like most storage places. So the one month rental for 1$ actually costs $50 and a normal $50 rental for a 5x10 actually costs $100 initially and 50/month after that. This is very scammy of public storage, go down the road to UHAUL and they will actually give you a month storage for free. I will no longer use public storage for my storage needs.

The ladies at this location where very helpful and offered great customer service.

I came into this location today and the property manager there , Tesha ,was so helpful ! She was very thourough with explaining the rental process and the things I’d need to protect my things in storage . I don’t need the space until January so I did not rent . However if you are looking for storage , I’d highly suggest storing at this location . It’s very well managed !

Never had reason (to use a storage facility ). Stopped in for information and assistance. The service provided by CHARLA was terrific. Polite, thorough and pleasant. A fine representing of what customer service should be.

Tesha and Tera are very professional and knowledgeable about the storage business . They made my experience today memorable . They went above and beyond to satisfied my storage needs . I recommend everyone to store here at this location . Storing can sometimes be a hassle but I can ensure you Tesha and Tera will take care good care of you

Tesna was very helpful and totally professional

Charla was an outstanding employee. She was very knowledgeable about everything I asked her. She deserves a raise for her outstanding work ethic.

Tesha is a great young lady to work with. Very professional, looking forward to working with her.

The young lady,Alexandria, helping us was amazing.. Very helpful and friendly. Explained all the fees and rules thoroughly.

I had a great experience! Tesha was very helpful. Even though they didn't have the size storage I needed, she took the time & transfer my reservation. They took care of me.

Extremely professional, knowledgeable about products, prices, and GREAT customer service, a very pleasant experience, during a stressful time 🤗💦

Staff was really friendly. Set us up nicely. Only complaint is the nearest door to my indoor unit has a ledge and no ramp on the sidewalk so you have to back up to the door, since I had a trailer hitched up that was not possible. But I managed with another entry. It was easy since they have plenty of flat dollies that are in great shape. My last public storage in Colorado had crappy dollies, so this was a pleasant change.

I had a great time. Renting my first storage. Tesha was very helpful and explain everything. Alex help out with my lock on the storage. I will referr my friends to this location. For all their storage needs.

The agent that handled my lease name was Shay, she was very efficient and professional because of her expertise it was a very pleasant experience and I would recommend this particular store to anyone needing a storage unit.

Shay is awesome and she provided excellent service. Great experience all around!

Shay is a great asset to company and Shaneece provided great customer service !!

Shay has been very helpful and courteous when assisting me. I've also seen her go out of her way to help other customers also.

Deshunn gave great customer service. He answered every question I had. I will be recommending other to come this location.

Shay ..always cheerful friendly. Very pleasant to be around.

Shay gave us really impressive customer service and made our experience the best!!

Shay is awesome!

I am an elderly woman, only went to this location because of the small 5 x 5 unit they advertised for $35 per month, which turned out to be $50. Moved out of state, but returned last Thanksgiving to visit family and retrieve something from unit, only to realize I didn't have my key (actually their lock and key required), the young lady at the counter, who also rented the unit to me, refused to help me access my unit. Tried to explain I had driven 2 days, accidentally brought the wrong key, still no help. A friend helped me to vacate after learning about many break-ins to the facility. I called to let them know I vacated, same young lady answered, telling me I could not mail key in time, it was 30th of Jan, I will now go overnight key so they will have by first.

Shay todo esta bien magnifica atencion me gusto espero volber a visitarlos y puedo recomendarlos con mis amistades la señorita shay nos atendio mui bien

Shay was amazing she made my transition so easy. I will recommend this location to my friends and family. The property is very clean.

Great service provided on Nov 14th

Shay is awesome. She helped us save money and offered us great deals😁

We checked in with Shay. She was informative and very detailed. This property is very clean and Shay even saved my mom from a spider! Saying she was awesome is a understatement. Shay was ULTIMATE ;)

Shay was awesome, thanks!

Shay was the highlight of my morning, courteous and extremely knowledgeable she needs a raise indeed

The employee Shay was amazing help. I quickly was able to pick a unit. Plus she was very nice and always kept a smile on her face. Alot nicer than others I've dealt with over the years.

Taylor was extremely helpful in getting me started and properly setting me up with the correct space. the building is extremely clean and organized. all my questions were answered and I was on my way in a timely manner. would recommend to anyone

Very good customer service. I felt 100 percent comfortable leaving my stuff here.

Great customer service by Abby S.!

Abby Sanders was a pleasure to work with and very knowledgeable. Thanks for a job well done.

Abby and Larissa and the new trainee were great and very helpful. Easy go.

Abby was great and easy to work with.

Abby, Taylor, Teri are awesome employees. I enjoy their service and bright smiles!

Taylor is a wonderful employee. Her customer service skills and personality are a great asset to this company. I feel comfortable storing with Public Storage all thanks to her!!!

Want everyone to know to stop by and talk with Ms.Abby when you need to inquire about storage and packing. She was very informative.We will be back in April to rent.

Terri and Abby are awesome. This is a very nice storage facility these ladies helped me tremendously. Also they are very cost efficient!!!! Thank you ladies!!!!

Abby was very helpful with my move in. I came in frustrated with the process but she worked everything out for me and got me in a unit just in time. Stop by and see her if you have questions about this storage stuff.

Abbie was very nice and helpful.. Wish there was more people like her. In this world

Taylor was very friendly and helped me to resolve an issue with my unit quickly and professionally.

Taylor was extremely helpful, informed, and an overall joy during my move in process. She offered me all types of merchandise when I told her what I was storing. Although she's new, she seemed like she had been working with Public Storage for months. She shows great promise.

Jordan was a great help was very knowledgeable about everything that was needed to know about storing my items there

I'm new to Houston and needed a smaller storage unit and found this location. To my shock the price is a lot less than I was expecting far cleaner and I felt safe there. I called and got Michael on the phone he was very nice and attentive to my needs. After reserving the unit I had to call to see if I could change my move in date. Then I went to do the paper work and didn't have enough money. Next day I'm back and with a warm welcome and smile Michael pulled out my papers and said "I hope everything was alright". I'm really thankful that all went well and I love my new space. The unit is clean as was both restrooms. I was treated so nicely, I will recommend this location to everyone I know. Carts right at the door given a tour to my unit, and just a wonderful place. Thanks again to you Michael keep up the amazing work!!

Very clean. Employees were very courteous and helpful.