Drell is so polite, curtious, professional and helpful. Thank you so much for making my experience better than when I first moved in.
Came in to check out a unit to rent and drell was very nice and helpful
Drell was very nice & helpful she went above and beyond to get me the help I needed
Great customer service. Drell got me in and setup with the quickness. Would definitely recommend
Drell was very nice helpful & patient with us , very knowledgeable and professional as well. Would definitely recommend this company to everyone.
Drell was extremely helpful with my storage need. Super polite and made the process very easy!!!
This place is so dope ! Everyone is so friendly
Drill was great I really appreciate everything.
My husband and I recently rented a storage unit with Public Storage, and the entire experience was seamless from start to finish. The process was incredibly user-friendly; we downloaded the app, rented the unit through it, and accessed the gate with just a few taps. The storage unit was ready for us, complete with a lock inside. When it came time to cancel, we simply used the app to handle everything, which felt almost too easy. To be sure the cancellation went through correctly, I called customer service, who confirmed that everything was in order. The service was excellent throughout, and I highly recommend Public Storage for anyone needing extra space, whether for moving or simply decluttering.
Drell it's a very nice lady who always helps when I need it... place it's so clean..they add new cameras las months..feels very safe to storage in this place
I rented a unit with Drell she was very professional, friendly and helpful. She took her time answering all my questions and concerns. Highly recommend this location
Drelle was so helpful and patient. She made my move in experience so much easier.
Ms.Drelle was more than helpful during a stressful time and needing a storage quickly due to the hurricane! She was nice, professional and prompt!
Drelle was very, nice, professional and understanding! We need our storage due to the hurricane and she did everything to accommodate us!
Lenora and Drea are amazing they went above and beyond to assist me
Manager Drell was very respectful and had a nice positive attitude towards me and my family
Drell was very helpful showing us around the facility
Manager Drell was very respectful and helpful. Has a positive attitude and very kind.
Lenora and Drell did an awesome job assisting me. They were very friendly and knowledgeable
Drill and Lenora did a great job
this place is awesome when you need help go here and ask for ms Drell she can help you with what ever you need she very sweet and nice and she will be patient wit you
Great place! Jesse was very helpful & very friendly.
VERY POLITE, VERY RESPECTFUL AND GREAT CUSTOMER SERVICE!!! DRELL YOU ROCK.
Awesome customer service. I met with Drell on. Friday and on Saturday I was moving things in. She made the process very easy.
Today I visited the Public Storage off of Cypresswood. Francisco helped me out. I was greeted, with a smile, as I entered the door. Both Francisco and Drell, the manager, helped me get in and out. I was able to come in, view the unit, and get out in less than 10 minutes. For great customer service with a smile, if you need a storage unit, please give this location a try. I'm glad I did.
Ms.Drell one of my favorite rep at this location. I had a issue and just like that the issue was solved. I am so happy to be a customer of theirs at cypresswood location. I give her five stars and more if I could. Thank you so much Ms.Drell
I had a great experience with Mrs Drell at public storage at the Cypresswood location. She was very helpful, and time I called with questions any concerns she was very nice and actually took her time making sure I understood and got the help I needed. I would most definitely recommend her location, she’s amazing.
Ms. Drell is always so helpful and understanding of her customers needs.
She goes above and beyond to help and in this day and time it means so.
If you need a storage space that has someone on property to answer your questions or concerns this is where you want to store your items.
The young woman at the front was soooo helpful being that it was my first time renting a storage unit. Very personable, friendly and very efficient!
Phone representative said we could be charged on the 18th. Then charged me on the 10th. Not moving in until the 18th!!!
Canceled transaction. Then they said they won’t refund their ADMINISTRATIVE fee. Omg.
“corporate” said it’s non refundable.
That title makes them feel important.
These people have no soul
New customers beware.
Love the lady at the front desk. She was super helpful and pleasant. The units themself had a lot to desire. Guess they were broken into a few days before I came in and every other storage unit door had a hole in the middle. The place was well recommended so I’m still giving it a chance. Beside, the friendliness and helpfulness of the lady in the front office was worth the chance.
I give this place 5 stars thanks to the manager Drell
I love the employee Drell. She was so Amazing and helped me with everything i needed with my unit!
I want to thank the manager Drell who help me. She’s very knowledgeable and knows her work. She will go above and beyond to make sure she’s able to assist and that matters to me. Highly recommend this location as long as she’s there.
Spoke with Drell today the property manager had a discrepancy on my bill and she was prompt and attentive took care of the issue went above and beyond what I expected really loved the great customer service I received today!!! Highly recommend as long as she is the property manager you should be taken care of.
Manager nice smooth an quick
Had everything went smoothly with Mr Jesse ! Very helpful and went extra !
Thanks Mr. Jesse, I thank you C A N ,THANKS
Drell is one of the kindest and most helpful people I have ever encountered. My husband and I have had nothing but the must pleasurable encounters with her and she is always smiling. It definitely.helps to have a friendly person.
Drell was a awesome on helping with finding space for my business.
When here for rates and the manager Drell was very helpful and knowledgeable. I highly recommend this place awesome customer service
When into this property with my mom the manager Drell was so nice and welcoming.
Great place. Huge inside. Breakfast is kinda expensive but good
im very pleased with the staff, especially Ms.Drell. she was very helpful and kind, your employees are very welcoming and helpful. your service was wonderful! i’ll be recommending this storage to all of my close friends!
awesome worker named drell !
Came into this location with my mom to get rate and the manager Drell was very helpful and answered all our questions. We will be renting here in the winter. Her customer service skills are on point.
came into this location & drell was very helpful !
Hospitality is important to me and the young lady (Drell) here was extremely polite answered all the questions I had about the storage units I needed.
Drell was amazing I went in for pricing. She is very hands on and answered all my questions. I would highly recommend her.
Markeisha thank you for helping me and my brother today you were so kind and friendly.
Drell was very helpful & patient with me
Drell and Markeisha had amazing customer service. They were sweet and so helpful. Thank you so much ladies 💜.
Markeisha went above and beyond to help us out, she did a great job. I would recommend working with her.
Jesse was absolutely amazing. He really looked out for me and husband. Thank you so very very much!!!!!!
Markesha s really helpful
Markeisha S . Provided exceptional customer service . She was very informative and told me about the promotions and how to complete the price as online.
Ms. Markeisha Williams, I received great customer Service due to a pleasant spirit along with her Perfection I would recommend her highly.
Markeisha explained product procedures and attempted to resolve a resolution herself with my unit. However corporate will have to help but I appreciate the attemp.
Outside and inside storage options available. Gate with code to enter.
UNSANITARY and GREATLY OVERPRICED, pest control needed rats leave droppings in units. NO SECURITY CAMERAS on the property from what I've seen, Not a good deal at all
Markeisha S. was very helpful and friendly.
Thank You Jesse, without your expertise in getting me the best outdoor storage space that I needed, I would have had to go elsewhere to store my trailer. Now I'm closer to my home if I need to get to my trailer... I'm only minutes away. Great customer service. Priced right. Thanks again Jesse, I'll send my friends your way for their storage needs.
I’ve used this location for over 5yrs. It’s well
kept and the staff is friendly and helpful. Mr. Jesse is awesome, he goes above and beyond for his customers. He shows that he cares about his customers and our property. We appreciate the professionalism, calls, understanding, update and support from him and the team. They always follow up and follow through. Thanks Mr. Jesse, Ashley and others.
Gabrielle was so pleasant when I came in and needed assistance. She was very knowledgeable and even when I asked 100 questions, she stayed patient and got every single one answered.
Gabby was excellent. Provided awesome customer service!!!
Gaby it's a very good lady who always it's there to help when we need.. we had almost 2 years on this location & she's a helpful person
Jim was a great help! He went out of his way to make sure we had everything we needed! Very clean facility. Had my unit a little over 3years. Staff is very friendly and helpful! Great experience with this location.
The manager and staff are always very polite and helpful.
Jesse has became part of my family over the past 3 years he's very helpful and very nice.
Just wanted it in the year saying that Jesse is a wonderful manager and a friend part of the family and thank you and Happy New Year's
Mr. Jesse Is The Best!!!!!
Gabby was very helpful and knowledgeable. She made renting experience great. I really appreciate all her help.
Gabrielle was a great help.
Mr Jesse gave me awesome customer service everything was done in a timely manner and it was an awesome experience
Jessie was a great help! He went out of his way to make sure we had everything we needed! Very clean facility.
The purchase experience with Gabby was awesome, got a great online deal. Came and dropped of my things, without issues. Thanks!
Gabby was so helpful
Awesome Service, answered all our questions. I recommend this facility!
I went online did a reservation which later that day Jay call me to confirm and made a schedule so I can go see the unit . He was very helpful, respectful and took charge of what I needed . Thank you Jay 👍🏻
Jess called me back quickly. He has provide top rated service and I needed this today!
Moved out selected move out date and they still are charging me and on top of that there was rat dropping all over my belongings in a climate controlled unit. Very unhappy with this locations service.
Jessie is a great helpful guy and so polite great service thanks
Harrassed the whole time I'm trying to move my belongings, harassing the mover company I hired..This Little Old Man just will not stop..My rent is paid for the Month .I have til the end of the month to get my stuff out. This has been the worst spot I have rented from and once this is over I will not use them ever again.
Kim was amazing, she's very nice, she works passionately!!! 10/10 service
Kim was amazing she greeted me when I walked in very pleasant. The parking lot and office was clean smelled great. She made sure everything was good to go with my unit and with assisting us . She would make a great manager at the location usually at this location lack is of communication . She was amazing.
Mr Jesse is amazing. He works hard to keep the customers needs meet and the facility clean and tidy.The facility is lucky to have him. I would highly recommend this location, go visit Mr Jesse.
Jesse is a great person, he is very helpful and answers all my questions. Love having him at this location.
Mr. Jesse Is Awesome! Always Kind And Courteous. When He Is There The Property IS ALWAYS CLEAN
Went to get our keys and it was locked up. We called and their was no one there. Even the district manager couldn't explain what to do. That's horrible customer service.
Went thereto buy a door from someone. The place needs to be painted. It looked tacky. I was was surprised at the state of appearance.
Very easy to get storage. Hassle free
Jus 2 expensive but u know what these people are very caring They went up an beyond 4 me
I got a storage unit and Brittany helped me out and it was great service
Everyone I have ever met at this location has attended to all my questions and needs regarding my belongings, emails, changes and over all friendly.