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Public Storage Self-Storage Units at 2855 E Southlake Blvd, Southlake, TX
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 39/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 39/mo $52Best Price Label
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10'x5'Online only price$ 53/mo
Small 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 53/mo $71Best Price Label
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10'x7.5'Online only price$ 61/mo
Medium 10'x7.5'- Outside unit
- Drive-up access
$ 61/mo $81Best Price Label
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10'x7.5'Online only price$ 70/mo
Medium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 70/mo $94Best Price Label
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10'x10'Online only price$ 99/moMedium 10'x10'- Outside unit
- Drive-up access
$ 99/mo $131Best Price Label1 unit left! -
10'x15'Online only price$ 156/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 156/mo $208Best Price Label
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10'x25'Online only price$ 161/mo
Large 10'x25'- Outside unit
- 24 Hour access
$ 161/mo $215Best Price Label
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10'x20'Online only price$ 161/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 161/mo $214Best Price Label
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10'x25'Online only price$ 164/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 164/mo $219Best Price Label
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10'x30'Online only price$ 174/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 174/mo $231Best Price Label
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10'x15'Online only price$ 176/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 176/mo $234Best Price Label
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12'x30'Online only price$ 202/mo
Large 12'x30'- Outside unit
- Drive-up access
$ 202/mo $269Best Price Label
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Self-Storage Near Southlake
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Southlake Storage Units Near Highway 114
Find storage units in Southlake just off of Highway 114 at Southlake Boulevard for a range of indoor storage, outdoor storage, and climate controlled storage. Just northwest of Dallas-Fort Worth International Airport, this location is the perfect place to store travel necessities before you fly the friendly skies.
A few miles south of Grapevine Lake, this is a great spot to keep everything needed for those days spent relaxing at one of the lakeside parks, or a lazy day out on the water. Grab a
5x5 storage unit to store backpacks, park toys, shade canopies and blankets, and don't worry about cluttering up your garage. You could also upgrade to a 5x10 storage unit, and add extra gear needed to set sail out of the Oak Grove Park marina.
Busy families can often mean busy bedrooms, hall closets, and living rooms. Grab a 10x10 storage unit and clear out all those extra toys, seasonal items, furniture, and appliances that are getting in your way at home.
For moves, renovations, and large hauls, our 10x20 storage units are available to help to get even the most ambitious projects done on time. Companies located in the Solana business park or down the street near Southlake Town Square can also use these spacious 10x20 storage units as extra office storage to keep excess office furniture and equipment nearby.
Located just a short drive from Dallas and Fort Worth, this location is great for commuters, locals, and anyone who wants convenient storage and easy access to all the shopping, dining, and history this area has to offer.
With indoor climate controlled storage units, outdoor storage units with drive-up access, and covered parking available for your boats, RVs, and automobiles, there's something for everyone at Public Storage in Southlake. Use our eRental program to book a contactless move-in and stop stressing about self storage today.
At this Southlake Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 322)
First time coming to a storage unit and Eric was awesome! Made the process so easy and he’s so personable!
Eric was fantastic!! A huge help with this move. He made it sooo easy!!! Love Public Storage!!
I have leased space here several times. Eric, the Property Manager, is awesome. His customer service is truly top notch!!
Eric at the front desk is absolutely amazing. Very helpful and awesome to work with polite and will be back next time.
Eric was such a pleasure to work with!! He helped me get a storage quick and fast !!!!!
I have dealt with different storage companies. But I only use the one in Southlake for my needs or my companies needs do to the professionalism and caring that Eric has always shown
Public Storage has always been an excellent storage house for me. Eric at Southlake has consistently given phenomenal service, answering any questions in a professional and friendly manner. I highly recommend using their services.
Eric was very helpful in helping me get my storage unit stuff settled
Eric was over the top on customer service today! It’s the end of month and 105 outside. Keep up the great work!
We’ve public storage customers for many years. I have an account in FTW and in Southlake. I am very pleased with both locations; however, Eric in Southlake is a difference maker. Public Storage is very fortunate to have him representing their organization. He consistently exceeds our expectations with effective communication. He is one of the friendliest guys I know. Thank you, Eric and Public Storage. We are there because of Eric’s customer service.
Eric was extremely gracious and helpful. Rented me a space and then showed me how to set up and access the app. Outstanding service!!
Eric is so friendly! He helped us with no hesitation and answered all of our questions. Plus, on a 105 summer day- he offered us ice cold drinks! How nice! If you need help at this location- Eric is the one to ask for!
Eric was friendly, attentive, and helpful.
Eric was very helpful! Super fast and made it easy!
Eric is wonderful. Property is clean and accessible!
The general manager, Eric, was very helpful, friendly and professional. Property & unit is clean & well maintained
Had an easy time getting a unit. Eric was very very helpful and kind. Love it here. 10/10 recommend.
Eric did an amazing job getting us into our unit and helping us move out. He’s very kind and was there for all of our needs. I highly recommend using Public Storage and asking for Eric!
Went inside because I needed help with my unit and Eric is always so helpful. He goes out of his way to make his customers happy. Thank you Eric!
Nice service and Good customers services.
Best helper!!
Eric was amazing and extremely helpful with everything I really appreciate all his help
All I can say is Eric, was amazing!! His positive energy, excellent communication and outstanding service made our checkin process quick and easy. He definitely went above and beyond and we really appreciate that. Thanks Eric, for being awesome!
Amazing place ! All you need, nice, clean and affordable! Owner is great, get all your needs covered 👍🏻
Eric was wonderful, extremely helpful and friendly. Excellent customer service.
Eric made a bad circumstance much better with excellent customer service. Thanks for the help!
Excellent seamless transaction
Eric he's a wonderful guy, very respectable and good customer service.
Eric was wonderful! So friendly & helpful - easy in/out access with your phone. Clean/easy load/unload. Will def rent space here again when needed!
Eric was super helpful when renting me my unit best service ive ever gotten at any of the public storage facilities ive rented at
I was looking for storage options for an upcoming move and stopped in for information. The manager, Eric, made this a pleasant experience and helped me decide which company I will go with!
Eric was very helpful and informative. He was able to answer all my questions in a very friendly yet professional manner!
Eric goes above and beyond for his customers! He is friendly, kind, efficient, and all around amazing at his job. He has made every encounter easy and he is so helpful. Great experience!
Easy process to rent. Eric was very pleasant to deal with.
Eric has been the most amazing person to me. He is kind and knowledgeable and beyond helpful, all while remaining professional. I have had a unit at this location for years and he has ran the business with effeciency and care. He has great people skills and very personable. He feels like family and what more could you ask for?
The property manager, Eric, made everything incredibly easy and I am grateful for his kind assistance.
Self gate opener from app on phone. Easy access without being bothered or having to check in at all. Love this place
EJ was great. Helped me get supplies I needed and got me on my way
Eric is great and is very easy to work with!
Great spot to store our stuff. Staff is always around and friendly, facility is well maintained, has great lighting, secure and pricing is reasonable in comparison to other storage units. Highly recommend!
Eric, very good service very nice customer service and very nice guy Thank you so much
Eric was wonderful. He made the process very simple and quick. I'm very grateful.
Erik, the property manager, is the best! This facility is clean, safe, Erik is always doing patrols and is in the best mood. Such a pleasant experience every time I stop by the property!
Eric the manager at Public Storage on 2855 E Southlake Blvd, Southlake, TX made the selection and rental of my storage unit a very welcoming and pleasant experience. Moreover, he went above and beyond to accommodate my storage needs, and made himself available to answer any of my concerns and questions with a smile and a chuckle. The facility is super clean and onsite carts make moving items quick and easy. In addition, Public Storage has a mobile app that helps to view one's account and unlock gate and security doors. I highly recommend Public Storage they got it going on!
What a great experience. Was able to snag the last storage unit in the size I needed. Eric is very personable and such a great help. He's a great benefit to your company.
Nice facility easy to get set up. Great experience!
To review my experience with this location and Eric (the property manager) I’d like to say that my experience was stellar and he went above and beyond in meeting my needs and far beyond my expectations!
This property is very well kept and Eric is amazing! He is kind and very professional. I personally hate moving, but working with Eric to secure my storage space added a very pleasant bright spot to what would have otherwise been a dreadful day. I would definitely recommend this location for any storage needs you may have! Eric is the property manager and will take great care of you!
Always service with a smile...
Came to close my unit and was a little confused about the painting going on. I was not aware of the notices that were sent out about the project but Brandi was more than helpful and explained what was going on. We walked to my space and she helped me open my unit taking off the tape and paper for me. Brandi is a peach and made the closing process a breeze. Thanks again, Brandi
Brandi, is perfect! She was able to help me with a situation I had with another staff member. I’ve been renting here since last year. I’m so glad that Brandi and Eric help are always nice and just amazing! Thank you.
Went to the store to get some boxes and was greeted by Brandi. Brandi was able to help me get a discount and told me about returning unused boxes for a difference in return payment. Great customer service and will recommend this location to friends
Brandi is great!!! She did an excellent giving me the best price !!!!!
Move in was super easy and Brandie answered all of the many questions I had. I was nervous because my last experience with a storage unit years ago was one of the worst, but Brandie was very friendly and professional. I even overheard her with another customer who had issues with another location and she was very nice and as helpful as she could be and provided great customer service.
I would like to give a big thanks to Brandy at south lake public storage she was very helpful and genuine with service. Thanks again.
Today I had the honor of meeting Eric and Brandie at the Southlake location. They were like a breath of fresh air to me and helped me so much I appreciate them very very much. A great location very clean very friendly. I will recommend them always.
Brandi was very pleasant and informative with answering all my questions about the property!!
Eric was very kind and helpful.
So gee, there I go losing my phone again, well er, uh, leaving it behind.....but I called and Eric saved the day! He said he would go out right away to pick it up where I left it when my hands were full......and I came back the next day and he got to it in time. Thank you so much Eric.
Eric is great to deal with. Always on top of the game. We operate some trucks from here and the safety is impeccable.
We have rented at the Southlake location for several years. Eric the current property manager is one of the best we’ve worked with . He’s extremely helpful and thoughtful and goes the extra mile for his customers .
Place was clean and organized customer service was great and informative
Good location, reasonable rates, and great access with the app. While Eric the manager was disappointed that I was leaving, he made process super efficient and quick. I recommend for your storage needs.
Shelly was awesome! Great customer service!! Very helpful, great personality! Property is clean and in great area!
This storage facility is a good place to store things for those who live locally or those traveling at DFW Airport Eric, the new manager, was very friendly, helpful, and went above and beyond in my storage experience here. Helping me save time and money.
The new manager Eric Has been so responsive and helpful with my unit. He went above and beyond for me and I would recommend this property because of the new management.
Shelly was wonderful and helped me with my concern. She is very personable and I very much enjoyed speaking with her.
Great service- Thanks Shelly !
Eric was a pleasure to work with as I needed assistance in canceling insurance. He helped me set up the on line app and quickly met all my needs.
We have rented multiple storage units at the Southlake Blvd Public Storage location for many years before relocating to Atlanta, GA. Mandy, the property manager, was very professional, kind, and enthusiastically helpful before, during and after our relocation process for us and our moving company. The extremely clean, superb, and safe location of this Southlake Blvd location is just another added bonus! We are currently renting two units with the Public Storage location off Roswell Road in Sandy Springs, GA with the same great customer service benefits as above! I would highly recommend Public storage and their services to all!! M. Lacey
I am not one to post reviews very often. However the property manager at this location has been on it and making sure we are taken care of even when things got tough and couldn't pay our bill on time. Shout out to Mandy for all her hard work and keeping the place clean and cared for. She makes it feel like our things are are safe with her. Thank you for your hard work.
Excellent Service!! The manager went above and beyond when I lost my keys. I appreciate her kindness.
Chris is the best … except for his football loyalties 😀 … thanks for your help
It's clean ,nice people. No problem with anything
Manager was forcing me to give them a 5 five star review when I dropped by to give my cancellation notice. The nerve... This facility will give you a promotional rate initially for a couple of months then they will increase your rate almost every 3 months. After a year, the rate already doubled. I shopped and found another facility that has fair rates and increase practices.
Friendly staff
Christopher was amazing! Helped me get a unit after pipes burst on our office!
Quick and easy. Done it 10 min
I have had other storage but never experienced such a great experience.. The process was seanmless and Mandy the representative I worked with was so helpful and informative and answered all my questions. i really got the sense that I mattered which is important to me.
Easy rental process and friendly staff. My wife and I were happy to work Miss Mandy and would recommend them to anyone.
This place was very helpful and easy to navigate through, customer service was awesome. Great place to store all my stuff. Five stars should be six!!👍🏻
Liz It s very good
Liz, property manager, is great at this location. She quickly accommodated a move and made the process easy. This Public Storage location in Southlake is one of the good ones... professionally ran, safe, clean and a courteous staff.
This is the best storage place is the best . Liz was so helpful and nice made me feel very appreciated . I would recommend public storage to everyone especially this location . Liz takes pride in what she does and it shows .
Terrible experience!! I was there 2 years in a climate controlled unit and during that time I had 2 water leaks and 3 rate increases. My rate increased $86 in a year and a half. The insurance settlement was a joke. They denied most of the claim stating items not covered. The staff was always defensive any time I had to contacted them, and I was never treated like they valued my business at all. Never again Public Storage.
What is the smallest unit you have and what is the cost/month?
If I could give more stars I would. I have been shopping around storage prices and wasn't sure exactly what size storage that would best suit what I needed it for. Liz went above and beyond explaining everything. Her customer service it's something you definitely don't come across everyday. Her listening and understanding skills are what I value the most. She was super friendly and had a great attitude. She helped me find the one that best suited me and for a better price than anyone else that I've spoken with. I will definitely be referring anyone that I know to this particular location because of Liz. Thank you so much for your help!!
Liz is amazing! She's always very friendly and helpful, with sincerity and a smile! She definitely went above and beyond, for me, with helping me get my rate lowered. After months of trying -- she never gave up -- and it finally went through! The fact that she really didn't even HAVE to do THAT ...nor, had any obligation to even be concerned about it ...yet... she was...and DID anyway....truly says all that needs to be said about Liz : she's a gem. 💎💖 Never lose her Public Storage; you've got a good one there! 😇👍🤩
Easy and efficient! Great cost!
Elizabeth did a great job, fast and polite, Thank you!
Very professional and helpful. Great price too.
I had the opportunity to work with Mariana at the Southlake location. She was extremely helpful and easy to work with. Mariana answered all my questions and went out of her way to accommodate me by showing me multiple storage units that might suite my needs. Couldn’t ask for a better manager.
Usually I am the type to only write bad reviews. BUT Stacey made my bad day better, and was professional the whole time. The whole day for myself was a mess and the computer may have been down at the storage place. I was in the worst mood before I came in and she did her best to cheer me up. She took care of me and got me the best rate possible. I recommend this place highly!!!
Been renting since 2015 and just today vacated. Great group of people. Very helpful. Highly recommended.
Tripp was a pleasure to work with! Very easy to get setup!
Tripp was very friendly and helpful with getting the info I needed about my account
Tripp is awesome! Great place to store your belongings!!!
Tripp was awesome!!!! Great customer service! Made feel extremely comfortable!
Tripp was a great help!
Tripp was very helpful!
I went to public storage at southlake for the first time. Tripp is a really helpful guy. He went through everything with me and make sure I understand everything about the rental process.
Tripp was very helpful. Thanks for all.
Very nice experience!! Liz helped me through the process and offered several options for space preference. Clean and secure facility. I feel good knowing my vehicle is being protected.
It was fast and easy Liz made it so easy
Great service friendly employees Trip is very helpful
Liz is very nice and helpful
Liz rocks!! Went out of her way to be helpful with a matter involving another property. Truly understands the meaning of great customer service. Would return to this property any time. Thanks so much!!!
Super convenient and friendly staff. Tripp is great!
Excellent service Tripp. Thank you
Very professional and helpful, Specially Elizabeth was courteous and helpful !!
The manager was very polite and informative.
Very nice staff and smooth paper work Thanks
All great
Liz is a great property manager, everything looks pretty clean and organized
Process was quick and easy
Excellent service Clean property
Very nice Manager, very welcoming
Elizabeth was very nice and helpful
Liz and Kaye were a pleasure to work with. Very thorough, clean and secure facility.
Good service
Bridgette is wonderful. Very knowledgeable and courteous. Thank you!
Jenifer. She is real nice person she take care of me Everytime when I'm camein to pay my storage thanks Jenifer Liz was very helpful
Liz, was amazing, so helpful and knowledgeable. Great personality
Quick, hassle free definitely recommend others to come!
Liz and Aaron were a great help, very quick and helpful
Liz was very helpful in getting vacating and transferring my units. She is the best.
Great customer service! I recommend Liz!!
I would definitely recommend this facility! Tiffany was so sweet and extremely helpful she went above and beyond what she had to do to help us. I thought I made a mistake picking this place because the hours didn't fit our schedule of when we could move because my husband works long late hours but the paperwork was already signed. I have had such a stressful week and was upset because we have to be out of our place in a hurry and thought we wouldn't be able to do it. She was able to work with us and come up with a resolution that fit our needs. I am so grateful she could work with us it really relieved some stress of this week. I know she didn't have to do that she could have let me walk out upset but she didn't. Honestly it's just great customer service I would definitely recommend you use this facility Tiffany is Amazing!!!
Liz was very helpful!
Liz is Awesome I’ve had a unit for over 6 months and she helped me understand the unit sizes I needed and broke it down for me to where it made a lot of sense. Truly appreciate it
Liz was awesome and made renting a storage unit extremely quick and simple!
Super!
Liz is very nice and helpful. Thank you liz
Liz the property manager was so helpful and professional. The property/office/grounds so clean and organized.
Liz was helpful and kind
Liz was very helpful
Ms. Stacy was extremely helpful! Glad she's here! Liz helped me with my payment! She was awesome!
I was there the other day and the young lady Jenifer that was there was very knowledgeable and helpful.
Great experience, Jessica helped me with all the questions I had and got me what I needed, probably one of the best public storage employees I know!
I had a really good experience because Jenifer was really nice and did all she could do to make me happy.
Great location, and Bridgette was awesome!
Jessica was very helpful. Just disappointed in the prices.
Jenifer was super helpful and got me I to the perfect sized unit.
Its great customer service very polite patient and helped me throughtout the whole process Michelle is awsome! Shes really nice offered many specials any question i had she answered and she knows her materials. I highltly recommend Michelle thank you !
Facility was very clean! Lighting was great. Very happy with this location
Hey Michelle and jessica are so sweet. They had me laughing and made my experience at Public storage so good. Thanks I love working with them
Michelle is awesome. Made a hard situation much better.
Fantastic storage facility. Couldn't ask for more!
Lillian was very helpful. She helped find thebright size unit and adjusted for online pricing. Thank you
Michelle was nice in assisting me with this rental
Liz was great - super clear and helpful
My overall experience has been top notch especially with Elizabeth. She is the sweetest and professional you couldn’t have a better person.
We love the ease of our access and the security is very good. Staff is always helpful!
What a phenomenal business! Kayla was super helpful. She upgraded my unit without question and when I was in a hurry, she got me ready with my unit. Super pleased!
Super easy and friendly!
Michelle was very nice!!
Kayla and Briana were amazing and helped us out very quickly and efficiently.
Jenifer saved me! I was greatly misinformed by phone conversation prior to arriving to view the unit. Upset at the disparity of information provided I headed for the door thinking this was a waste of time. All I can say is Jenifer's handling of the situation was superb. I ended up renting the unit as a satisfied new customer. The process was quick and easy. Great job Jenifer!
STACY IS AWESOME! AND SO IS HER TEAM!
Michelle gave great customer service and did a spectacular job today. Outstanding customer service!!!!
The property manager made purchasing a new storage unit so easy and quick. She was efficient and knew her material. I was walking in expecting a whole sales game and a lot of back and forth, but the property manager took all the guess work out and even showed me the perfect unit for me right away. Prices very reasonable! In summary, the property manager's service at this Public Storage location is the exact kind of Customer Service we need more of in this world. Thank you.
Michelle is awesome and very helpful. You you are looking for storage this is the place
Excellent customer service! I have used this storage facility for a few years now and will continue to use/recommend it. Jennifer has been very helpful, friendly and always makes sure to take care of what I might need. Thanks Jennifer! Chris S.
Michelle was awesome and did everything she could to meet our expectations on the unit size we were looking for. I got there pretty close to closing and instead of pushing us to the next day like a lot of other people would she made sure we were taken care of and happy! We even were able to move everything in thanks to her speediness!
Every time I see Michelle she's smiling and has a great attitude. She's as valuable as they come.
Jennifer did a outstanding job seeing to my needs and showing me all available options. Fast and easy check out process. 10 out of 10 flawless!!!!
Great Staff! Great Facility! All-Around Great Place To Experience. Very Helpful and Friendly Staff. Nothing But Good Things To Say !!
Thanks Amber for the great service!
Great management with competitive prices
The management is wonderful. Thank you Jenifer and Michelle for all your help
Michelle was awesome! Thanks!
Jenifer was extremely kind & helpful when we were opening our unit. The unit itself was very clean & in great condition.
Was given a great deal of attention and detail by Michelle! For all my storage needs I will be back!!!!
Great Service! Jenifer at the office really helpful and great communication.!
I rented a car parking space. It was a great experience. Very professional customer service. I loved the people there and how they treated me. Very satisfied how quickly the process was done. The area is very secured. It is a gated storage where you have to use your own passcode. Cameras every where. I highly recommend this location.
Michelle was very helpful and polite when answering my many questions. Rented just because of her.
Jenifer was very helpful and polite when I stopped in to get some tarps yesterday. I was busy and forgot to get them before heading to my daughter's house. I walked in to the office and right away Jenifer smiled and asked how she could help me. Even though I knew what I wanted. It was great to see someone stand and offer to help me. She even let me know that she had more tarps in the back if I needed more. She offered rope and tape and was so nice about it I almost wished I needed it so I could buy it. Great job Jenifer keep up the good work.
Larry helped me with all my questions and was able to help me in a timely manner.
Jenifer was GREAT and answered all my questions! Wonderful customer service!
Jenifer and Jennifer where fantastic. They helped me and showed me where I am storing my stuff assuring me it us in surveillance at all times
Both Jennifer & Jenifer were great and took wonderful care of me! Very happy with the property and staff!
Jennifer was amazing. She was able to help me out with all of my concerns and needs. Had a very good experience with this facility and Jennifer as well!
I had a situation in front of this facility. I needed help to resolve it. My Co-worker and I went and asked Jenifer if she had anything that could assist me and she said if she would she could. What she let me used worked and I was on my way. Thank You Jenifer #BestPublicStoragePersonnel
Came in today to talk about my unit in Richland Hills, was surprised to see Hailie here. Shes great to work with and I'm always glad to see here. Would recommend Public Storage wherever she goes.
Awesome customer service. People are very helpful and courteous.
Went there inquiring about some storage units, and was helped out by a girl named Hailie. She was so patient and kind as I asked all my questions. She spent time showing me the size of some units. If your thinking about getting a storage unit be sure to ask for Hailie. She really is a great help.
I love Hailie. She is always friendly and willing to help. Great customer service!
We rented from Public Storage for proably 15 years (even before PS took it over) and never had a problem. We finally thought we were done with extra storage & let our unit go. Lo & behold, 4 months later we found ourselves in the middle of a multiple stage move of a huge house & needed storage again. Jenifer took care of us immediately with a great climate controlled unit. Then the last month we needed yet another unit (man, we had a ton of stuff!) short term, and again Jenifer came to the rescue. All moved now, and Elizabeth took care of us vacating the 2 units. Everybody was super nice, units were clean & well maintained, and we were completely satisfied with our experience. Kudos to Public Storage in Southlake.
Jenifer was super hot and nice. Good fun.
The service was impeccable and very helpful. It was easy to pick the size I needed and to get signed up. Made moving easier!
Friendly service and extremely helpful
Working with Larry today was very professional and efficient. Well done.
Jennifer’s customer service skills are top of the line! She took the time to show me exactly where my until would be and ask me about my stuff to make sure everything would fit before renting. Great service!
Quick friendly service!!!
Excellent facility. Clean, well maintained. Very professional staff.
Jenifer is helpful and has helped me with my business needs when at this location
I came in today and met a young man named Larry he showed me around the property and explain everything so nicely to me and my husband he was so sweet and polite i didn't feel like he was trying to rush us out he took his time it was like he really enjoyed his job he most definitely will be getting our business if u do stop by ask for Larry u want be disappointed
Great and courteous service
Stacy was a great help and got us set up quickly and with no problem!
Jenifer and Stacy at Public Storage did a great job of showing options and working with me quickly to help make my move and transition effortless. So very easy and concise. This is the second time I have utilized this facility and will be the only place I go back to due to their customer service and willingess to help at any moment.
The whole experience was awesome! Friendly, positive, professional, helpful and knowledgeable manager. It made all the difference for me! That's why I keep coming back to Public Storage for all my storage needs. Keep up the great work!
Stacy is by far the best customer service provider for all your storage needs!!!
Stacy was absolutely awesome. She treated me like a friend and made the process very easy and swift . She went the extra mile !!! She's very professional !!!!! Very classy place to store your stuff !!!
Customer service from manager Stacy was top notch. Ideal location for short term storage when moving.
Stacy was awesome and helped me figure everything out with 0 problems. Awesome service and people here!
Stacy was wonderful to deal with. I will definitely use Public Storage in the near future.
Great Service! Recently had a credit card changed and I forgot to update this one. Stacy called me to remind me to change my info before I might get a late fee. I really appreciate this phone call. And when I went in to make my changes - she was so sweet and courteous. Thank you Stacy!!
We had such a great experience, I would recommend their service to anyone. Very friendly staff, specially Stacy! Thanks.
Stacy provided great customer service. I strongly recommend this location.
Stacy was fantastic. She is so kind and very friendly. She answered all my questions. I would recommend you use Public Storage for all you needs.
Stacy the property manager was awesome! Answered all my questions and very easy to work with. Also great attitude and customer service. Went to other local storage and the decision was very easy with Stacy's help at Public Storage in Grapevine. No need to look any further. Public Storage is the place to be.
Always appreciate Kayla and Stace for their prompt friendly customer service! They make my errands run smoothly
I was running late and Mrs. Stacy waited for me. She was friendly and professional. Also, she calmed my nerves since I had never rented a storage unit before.
Stacy was professional yet fun. We got our reservation done and items stored quickly.
Well during my first visit to public storage. I had the best customer service Experience. I was help by Stacy and not only did she make my day. She made my rental very easy.
Great experience and friendly staff. Stacy was great!! Very helpful and easy to work with. Thanks Public Storage Southlake.
Courteous and careful, Stacy showed us just the unit we wanted to rent, explained the rules in detail, and we were ready to go. Great service!!
I have been a customer of public storage in Southlake for a very short 3 month period. And every time I am in need kayla the manager is always there with better news of how she can help me. My first month I forgot my due date and she helped get my late fees dismissed. So accommodating and great customer service. I will never use another storage again. Way to go
The facility is clean and dry. The staff is professional and helpful.
Kayla was a terrific help. My experience at this public storage was excellent. Clean, secure facility with helpful on site staff.
Kayla set us up in minutes, never one issue with billing, and the storage sits high enough so water never entered and damaged my belongings.
Chelsea was the greatest help..thank you so much
Kayla and holly are the best. I highly recommend these ladies. If you need storage this is an awesome location.
Called this location to get some information on my account. Kayla was so helpful and offered wonderful customer service! Would recommend her and Public Storage to anyone. Always had such great service from everyone I've spoken to in this company.
Chelsea is amazing! Took care if everything quickly and efficiently.
Positive. KAYLA is da bomb! Amazing customer service, quick and efficient. If you ever need anything done here you definitely have to come see her!!
The cleanest storage facility I have ever been to!!!! I would definitely do business with Southlake public storage. Kayla was very professional, and super sweet. I would highly recommend⛧⛧⛧⛧⛧
Great customer service and great pricing. Kayla and Alexis were awesome to work with and, even though they had some computer issues, they kept working the problem until they had a solution. The space was very clean when opened and ready for same day move in. I would recommend renting here.
Chelsea was awesome in helping us get a unit quickly! She took the time to make sure we got exactly what we needed and was super friendly! She is an asset to your company! Thank you!
Kayla explained everything and was so friendly!
Kayla was great! Showed me the unit and suited our needs.
Kayla was awesome!! Very helpful!!
I worked with Brandy to get my storage unit sorted out today and she was kind, patient, and a lot of help! I feel infinitely better about moving, knowing my things will be safe here!
Kayla from public storage helped me fix my phone and she was very nice and helpful. I recommend this place. Thank you Kayla!
Awesome people, thanks for all the help Kayla.
I really enjoy working with people who understand customer service. The property manager is very professional, courteous and really extends his services to new clients. I would highly recommend this facility. My unit was spotless and the grounds are too. Kayla, the property manager is awesome to work with. She does her best to assure customer satisfaction. I am a happy customer and I would definitely suggest that you would be too!!!!
Very helpful, manager is great to work with (Kayla)! Nice clean units.
Kayla provided alot of help. This place is great for storage.
I've been storing here for a while, went in today for some boxes for my storage. The gentleman at the front was very nice and helpful with all my questions.
Rey is excellent providing superior customer service!
I did most of it on the internet, but David finished up everything on site. Very easy and very quick transaction. David was extremely informative. Would recommend them to anyone.
Very easy to set up. David was very helpful. He allowed me to see if certain items would fit in the unit before renting it. Definitely recommend
Very clean and well maintained property with a very helpful staff.
Ray is a master of customer service. Using the storage for a work project while in Dallas. Easy to set up and add additional units as necessary. Would be a consistent customer if I lived in the area and needed space here.
They were so courteous, and I highly recommend them!
Best storage place ever.
by far the best customer service!
i love the service and amount of time they spent with us!
Quick service
Excellent service. Ray was extremely helpful in making my stress full move a little easier. Site is well kept and unit was clean. Highly recommended! !!
Talk about efficient!!! Ray is one of the friendliest people I've ever met. He knows what he's doing. Its such a pleasure working with someone who cares about the customers needs. This will be a great convenience for us.
Property was well maintained and the office staff was always helpful when needs arose. Rey went out of his way several times to provide great service and provide extra help like notifying me when I had left my unit unlocked. Used for 4 years and will definitely go back next time that I have storage needs.
Great experience. Tiana did a fantastic job explaining the process and helping me find the perfect unit. Great job!
Great Facility! And closing my account was fast and easy, Tiana was very funny and helpful. Highly recommend.
I have had a storage unit here for about 7 years, Ray has always been helpful and professional. I would definitely recommend them.
We stored Dance Studio props, supplies and equipment for 6 yrs. always had excellent service with staff, and no problems with our 3 storages! A great place for your storage needs, I highly recommend this place
Best storage place ever highly recommendable.
Awesome customer service! Very smooth process in obtaining a outdoor storage parking space for my boat. I will be sure to recommend future storage users to store here! Thank you so much for all your help.
Could not have asked for a better place to store our things. The manager of the facility, Ray, is awesome. He worked with us throughout our move and made it as painless as possible!
I just rented space today. I used to had a space at this location five years ago. Store manager Ray took care of me with great hospitality and quick explanation as last time he did. I'm glad to came back to this location.
Very easy to work with and very polite
This storage is well maintained and clean I'll recommend it to anyone that needs space.
great service and great conditions
Really awesome experience, friendly staff and management! I'd recommend it to anyone that needs a place for storage. :)
Professional & friendly staff.
Omgg I love the way Clara. .... treat it me. ..wit all respect. ,,.. and gave me all the information I need it.,,. Thankk yu...
My wife and I have rented storage space here multiple times in the last 8 years. Currently we have rented an RV space. We have always been helped by Ray. Each and every time he has provided excellent service! Ray will go out of his way to help the customer. We have and will continue to recommend the Southlake facility. Thank you Ray for all your help over the years. We greatly appreciate you!
Rey is a nice gentleman doing a great job and. Knows how to run a business. He's very nice and responsible and solves your problem fast! I sail tire him, right man for the position
This is the perfect facility if you want great customer service and piece of mind that your property will be well protected. I recommend it for anyone who wants a secure facility at a fair price in a great neighborhood. The management were very friendly and helpful as well!
If you are ever in the position of having to divide and distribute estate assets and need some extra room, go see Ray. He is knowledgeable and very efficient and best of all he got me in and out of there in less than 20 minutes. I would definitely recommend this location for storing all your goodies.
This location is excellent! Have had a storage unit for many years and am very happy with the security and cleanliness of the entire facility. This is all thanks to the Manager, Ray, who takes great pride in his business. He is knowledgeable, friendly and very helpful with great tips and advice. If you are looking for a storage unit, look no more! Ray's place is it!
BEST STORAGE FACILITY IN DFW - I have kept a storage unit for many years while working in pharmaceutical sales. This Public Storage in Southlake, TX has the best customer service and cleanliness of any facility I have ever used in the past! Ray is personal, professional, and always willing to help! I highly recommend this property!
Rey was one of the nicest people to work with! I was more than impressed with his awesome customer service. The quality of the storage unit is great too. Clean, no leaks and easy access. Would definitely recommend this place to anyone!
Great prices and great service! The Manager is very knowledgeable and super nice! The unit We got was super clean and ready to use. very pleased with this public storage!
I just rented a storage space from Ray at the Southlake, TX location and he did a great job walking me through the process and making sure that the spot I was renting would suit my needs. Very professional and buttoned up. The location is clean and convenient.
The place was fantastic!! They went out of their way to make sure that I had everything I needed and even checked in afterwards to make sure that the space met my needs.
I've always had a great experience at this Public Storage facility! The facility is clean and well-kept. And, the manager has been there several years and is very knowledgeable. Great customer service all the way around. I have had a unit here off and on for several years and have never had problems. I would highly recommend.
Rey does awesome job! That why we are repeat customers.
Excellent service.
RAY WAS A HEAVENSENT AND INCREDIBLE :-) GREAT PERSONALITY, GREAT CUSTOMER SERVICE, AND WAS REALLY A LIGHT OF HOPE IN A STRESSFUL "MOVING" MOMENT IN OUR LIFE :-) THANK YOU VERY MUCH RAY :-) --- TRINIDAD NAPOLES
Great.service!
Great service
We arrived here late on Saturday (20 minutes prior to closing) and Ray was extremely helpful in getting us set up for our storage needs. I have used this facility on two prior occasions when I needed short term storage and I have always been pleased. They have always been able to provide the space I need and the spaces are clean on delivery. Paperwork process was a simple as could be (while satisfying the legal requirements of a lease). I would recommend this facility to anyone needing storage of personal belongings. They also have outdoor storage for boats and motor homes.
I reserved a storage unit at Southlake Public Storage on 04/26/14. The unit was dirty. It had debris, rat feces and oil stains on the floor... Also, water and rust stains on the wall, ceiling and floor. I waited an hour for Rey to show me another available unit, while paying a moving company $95 / hour to sit in the truck. The second unit was dirty and had rat feces...as well as a third unit that he showed me. The last unit also had a dead rat that he quietly placed in a bag! The two movers saw him do this and said, "let's go". After, seeing the this... I met Rey at the office to cancel my agreement and receive a refund. He would not / said, he could not... refund my full deposit. He retained $40 of the $108 deposit for an "ADMIN" fee. I located another storage unit on Hwy 114 for less than half the price Public Storage was going to charge. BEWARE!
The property manager Mr. Hernandez was very helpful. I inquired at 2 other local storage lots in the Grapevine / Southlake area where associates were either not knowledgeable about the available space in their lot, or trying to push me to purchase a unit that was too small. Altogether, it was a pleasant experience. I would recommend Public Storage in Southlake to anyone looking for affordable space and a professional staff. Ask for Mr. Hernandez!
Ray was such a great help!!
This facility is very clean and secure.. with a flexible and kind staff!
STAY AWAY! Absolutely HORRIBLE! The rep spoke down to my husband, was disrespectful, and changed our mind about ever renting from Public Storage again. We used this location several times in the past, for long periods of time, but we will spend our hard earned with another company from now on!
Ray was very helpful and answered all of our questions. The property is in a nice area and we feel our stuff is safe here.
I had a great customer experience at this location. I needed a unit and thought I knew what size would work for me. Working with Rey at the location, he stepped me through and helped me determine I actually needed a unit a bit larger than what I expected. He was right. The overall experience was outstanding and Rey was very supportive. Highly recommend.
This location did a fabulous job helping my husband and I prepare for our move from McKinney to Grapevine. Rey, the manager, went above and beyond with helping us with our first storage unit and then setting up a second storage on the same day as our move. Great service and wonderful location. Thanks for everything!!!!