Public Storage Self-Storage Units at 1501 Louis Henna Blvd, Round Rock, TX

Convenient and affordable The only issue that they close the building early 😔

Ms. Lucy made the transition to public storage easy and quick for my mother and I . It's well kept and secure. I would recommend this over uhaul or other storage companies'

Ms. Lucy was helpful and answered all questions

Miss Lucy was great! She made my move-in process so easy and fast and is an asset to the company you should hold onto (and give a raise).

Great storage unit. Lucy is always helpful 😊

Lucy helped us shut down our storage unit today and she was an incredibly big help! Thanks so much.

Miss Lucy makes me love this location ,she is very supportive, caring , and sweet and she has excellent customer service. I absolutely love her positive energy !

Lucy is the best! So informative and friendly! Thank you for your help!

Olga has been very patient and helpful!

Awesome service and good vibes, employees.

Olga was very patient and helpful. She took us through all the steps and answered every question we had! We'll definitely return to this location if we need a storage spot again in the future.

It's a wonder place. Olga was wonderful and went the extra mile to help us. I highly recommend Public Storage

I went to this storage facility for the first time and got lost. Luckily a helpful lady named Lucy helped me find the right location and even lead me directly toward my new storage locker.

We have been renting space here for two years. Never have had issues with the unit. We were debating moving due to price fluctuations throughout the years. However, Today we had the pleasure of meeting Ms Lucy. She’s knowledgeable, caring, professional, and most importantly personable. Employees like this make dealing with a big company worth it.

I recently called the storage to ask questions about my unit and happened to speak with Ms. Lucy where she was very helpful with assisting me I had many questions and she took the time to listen to me to understand what my need was. She is very knowledgeable about the units, pricing and gave helpful suggestions. I liked how she asked me questions to make sure I had a full understanding of what I was looking for and to ensure that I understood how she explained the process to me. She was very kind and pleasant to talk to, she made sure that I wasn't stressed as I was before I called. I am glad that I had the chance to speak with her and was able to gain a better understanding of what I needed to do.

Units are clean and never had issues the time we were there. Also, great service! Olga is always so welcoming and helpful!!

Miss Lucy the best

Olga is awesome! She helped me with an issue and went above and beyond. Totally 4 star service!! One star is only for the high rates Public Storage as a company charges customers, high frequent rate hikes and the high humidity our items are exposed to for an indoor storage facility that should be non existant for the rates charged.

Awesome experience, nice clean facility. Lucy is so welcoming and helpful!

Olga is nothing short of AMAZING! Made my husband and I laugh. She is definitely a sweetheart and glad she helped us today. Explained everything clearly. Great with communication. KNOWS HER JOB!

Olga made our morning, as it started off rough with receiving incorrect information from Public Storage Customer service. She was amazing and very patient with us! I hope that I encounter her each time I visit my storage unit.

Lucy was very kind & helpful!

Don't do it. Look elsewhere. My bill changed from $65 to $218 on the second month, increasing by 335%! Rent isn't prorated. If you move in on the 11th, move out on the 11th, you've to pay for the whole month or they'll take you to collections to ruin your credit. It's a complete ripoff! And beware of bogus charges. Inspect your bill. I paid for 44 days for no reason at all.

Lucy was very nice energetic and helpful

I had trouble with the initial confirmation and checkout for my storage unit. I received a call from Miss Lucy that morning and she got it set up on her side so it would accept my payment. She was pleasant and a big help!, I thought I was going to have to call customer service but she called me, and took care of it quickly. This definitely saved me from making a trip in-person into the Public Storage office just to finish the reservation.

Olga was so helpful, made it so easy and smooth. Thanks!!

Olga is great always

Olga is great! Very helpful and informative.

Mrs. Lucy is very sweet and helpful. Good, honest customer service.

Olga has been great help today! I recommend coming to her for any needs. This place is great.

Alex took the time to allowed me to bring my son to preview the space which helped set my son's mind at ease. He was so kind, patient and helpful.

Olga and Lucy were so cheerful and pleasant today with my services . It was great walking in to a atmosphere of customer service !!!

Olga wonderful service and good patience

Olga was fantastic!! Set me up with a great space. Thank you for the best customer service!

Great Customer service from Ms. Lucy. She did a great job assisting me with my questions and my options of my space.

Ms Lucy and Miranda at the front desk helped make the process smooth and easy I appreciate their service

Ms. Lucy was so nice

Always clean! Great staff! I was behind on my payment due to life lifing me and Olga was so kind about the whole situation. Informative as well as reassuring. Not being able to pay your bills is already an embarrassing situation. She was so gracious I truly appreciate her humanity during this terrible transition in my life. Thank you Olga, from the bottom of my heart

absolutely appalling customer service from the female on her 60’s working around 1/2pm 04/8/24! I was accused of loitering simply for being on my phone while on a call with my apartment management jeopardizing my application and screening with her false accusations! That was harassment through and through from the employee with too much time on her hands.. and the lack of professionalism baffled me . the other time she mentioned, I needed to finalize other things on my phone because I don’t drive and text/call. Despite explaining that I rent a unit there since I needed to take care of something after my call, the employee couldn't care less and demanded I leave. So I wasted gas to move and then come back to do what I needed to do in my unit . The parking lot is dirty and area feels unsafe without a gate, you find condoms as you exit the car so who knows what kind of people go there.. Zero professionalism. I am not looking to rent any further on here and stopping my business soon. I’m done with that kind of insult from an employee and I will take it to corporate

Lucy was very nice and welcoming she showed me to my unit and was very helpful! She’s amazing and a hard worker I appreciate all her help and helping me find the rite unit I needed!!!

I've gotta put in a good word for Public Storage on A.W. Grimes. Lucy was extremely helpful to us today, she knew her stuff and got us squared away with the best value for our needs. Will absolutely continue to use Public Storage.

Miss Lucy was super helpful and inviting

miss Lucy the property manager was extremely helpful and clear on all instructions.

The service provided by Miss Lucy was great , she is a nice lady ❤️

Mrs Lucy was great and very informative got me settled in quick great customer service on point.

Olga and Lucy have been wonderful to deal with when I come to the office, thank you for the best customer service!!!

Very nice and welcoming. Smooth and easy

My girl Olga just saved me a bunch of money by offering me a smaller unit .

Ms. Olga and Ms. Lucy were amazing from the moment I entered the building. They greeted me with a warm smile and were very helpful to me in finding a storage space. I will recommend this location to my friends.

Antonette’s customer service is awesome! She did an amazing job setting up my rental!!