Public Storage Self-Storage Units at 19339 Wilke Lane, Pflugerville, TX
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6
Address
19339 Wilke Lane
Pflugerville,
TX
78660
Full Service Kiosk Available
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 30/moSmall 5'x5'- Outside unit
- Drive-up access
$ 30 /mo $ 40Best Price Label+ one-time $29 admin fee -
5'x5'Online only price$ 34/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 34 /mo $ 45Best Price Label+ one-time $29 admin fee -
5'x10'Online only price$ 37/moSmall 5'x10'- Outside unit
- Drive-up access
$ 37 /mo $ 49Best Price Label+ one-time $29 admin fee2 units left! -
7.5'x10'Online only price$ 56/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 56 /mo $ 74Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 57/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 57 /mo $ 75Best Price Label+ one-time $29 admin fee -
7.5'x15'Online only price$ 69/moMedium 7.5'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 69 /mo $ 92Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 78/moLarge 10'x15'- Outside unit
- Drive-up access
$ 78 /mo $ 104Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 92/moLarge 10'x25'- Outside unit
- Drive-up access
$ 92 /mo $ 122Best Price Label+ one-time $29 admin fee -
10'x30'Online only price$ 118/moLarge 10'x30'- Inside unit
- 1st Floor
$ 118 /mo $ 157Best Price Label+ one-time $29 admin fee -
10'x25'Online only price$ 122/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 122 /mo $ 163Best Price Label+ one-time $29 admin fee -
10'x30'Online only price$ 132/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 132 /mo $ 176Best Price Label+ one-time $29 admin fee -
12'x30'Online only price$ 312/moLarge 12'x30'- Outside unit
- Drive-up access
$ 312 /mo $ 415Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
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2687 FM 685
Hutto
TX
78634
Self Storage Near
1501 Louis Henna Blvd
Round Rock
TX
78664
Self Storage Near
251 N A W Grimes Bl
Round Rock
TX
78664
Self Storage Near
14002 Owen Tech Blvd
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78728
Self-Storage Near Pflugerville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Pflugerville Storage Units On State Highway 45
Pflugerville Public Storage offers a wide selection of affordable self storage rentals for customers year-round.
On the south side of Highway 45 and a quick drive from I-35 or Highway 130, this location is only seven miles outside of central Round Rock.
Take the stress out of planning for days at Lake Pflugerville Park by storing fishing equipment, paddleboards, kayaks and swimming gear all in one place with a 10x10 storage unit at this location.
A locally owned small business near Stone Hill Town Center can use a 10x20 storage unit as extra office storage space to hold onto filing cabinets, equipment or office furniture, which should open things up nicely around the workplace.
To help declutter a home near Highland Park Elementary School, a 10x30 storage unit provides ample storage space for old furniture, bikes, sports equipment, boxes full of clothes and that old desk and dresser that nobody uses anymore.
Cheap storage units come as indoor storage units, outdoor storage units or the option of climate controlled storage units. A property manager lives on site and the rental office sells moving supplies, such as moving boxes, bubble wrap or packing tape.
Stop by today and see what makes this Public Storage in Pflugerville a go-to destination for all storage needs, big and small.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 614)
Mrs. Mary has been awesome in helping with whatever I need for my storage unit too be safe and secure. I choose this location and I live way southeast now and I will not move for this reason. Very well kept and have never had problems.
I had a great experience storing my possessions at this facility. Ms. Mary the property manager was always so kind and informative, and I always felt that my storage unit was kept safe and secure. Even the process for removing my things once I was ready to store them elsewhere was seamless, and if I find myself in need I would definitely store with them again.
I have had nothing but issues with Public Storage since before even signing up for a unit. I was quoted $100 a month for a unit, but ended up paying over $150 upfront due to unexplained charges. Initially, I was placed on the 4th floor, even though I was told the promotional rate applied to units on the 2nd, 3rd, and 4th floors. On my move-in day, I was moved to the 2nd floor and assured that my rate would remain the same.
Fast forward to paying my next month’s bill, and it’s not prorated as promised—my bill is now well over $100. This is not what I signed up for. I feel completely misled, and I deeply regret not trusting my instincts to choose another storage company.
The lack of transparency and conflicting information is unacceptable. I hope to get this resolved quickly, but based on this experience, I would strongly advise others to look elsewhere for storage solutions. Save yourself the headache!
Mary is amazing great help!
I love the way Mary does her job she is the best employee you have there she is amazing and she helps me with everything what I need help with at public storage since I've been renting there she also let me know when is my due date and when I need to change my lock she always let me know ahead of time and that's what I love more about her about that she is the amazing employee you have there and she is the best employee ever she is the best employee ever
Mary is the best and we had a great experience at this location.
Super clean, very secure, the property manager was helpful and well informed! Definitely recommend to anyone who needs storage!
Once again Mary was very kind and very helpful . I had a very pleasant experience at public storage. Thanks to Mary
Thank you Mary for your excellent customer service today !
Love this place. Very clean and friendly.
Thank you Mary for your help with all my storage needs !
Thanks Mary for customer service.
Thank you Mary for yourgreat customer service you providedour family!!
Thx Mary for your great customer service.
excellent service!
Gracias María fuiste de gran ayuda
Whenever I go to Public Storage on Wilkie Ln, I'm always greeted by Mary. She makes sure that I am still satisfied with the services that's being provided by her. She goes above and beyond to keep business for Public Storage.
I had a storage unit with Public Storage for a few months. They gave a me a great deal for a unit that was inside, had a/c, and an elevator inside. HIGHLY RECOMMEND!
Also, if you go in person ask for Mary! She’s so sweet and helpful. She helped me so much and explained everything in full detail. Definitely go and see her, she’ll take care of you!
Thanks Mary for helping us in a stressfull situation! Great Customer Service!!
I am leaving a positive review because the staff at this particular location are wonderful. Helpful and friendly. However, the company as a whole is a pain. Phone support is either rude, unhelpful, or, more often, both. I would store my stuff elsewhere. But if this specific location is the most sensible for your needs, the manager here will treat you right.
thanks so much maria you the best 😉
Mary was very helpful and answered my question within a reasonable time.
If in need of a storage unit go see Mary at the Pflugerville location.
Thank you Mary for your attentiveness and excellent customer service you provided for our family..
Mary offered great customer service and went above and beyond to help me.
Excellent Customer Service From Mary!!
Mary, was great helping me with my Unit @ 2100 IH 35 South Georgetown Texas.I wouldn’t ask for a better person to help me! Mary is very kind & gives you all of her attention when looking for a Storage Unit!!
I was recommended to rent a storage from here and all I can say it was quick and with a great price. Mary was very knowledgeable and helped me figure out what I needed. Thank you!
Mary was very helpful with the process of renting a storage. I will recommend friends and family to rent here.
Very Efficient and Excellent Customer Service, Thank you Mary!!
Very friendly people!
Gracias María por la buena atension
Thanks Mary for your awesome customer service
Thanks Mary best customer service ever!!
María es una persona muy amable muy respetuosa
Mary was very helpful in helping me get a storage unit! Did everything through the phone in less than 20 minutes
Thanks Mary for your help appreciate that thank you so much
Thanks Mary for great customer service!!!
thanks Mary for your great customer service. you are a wonderful employee
Thanks Mary for your great customer service
Thanks Mary for you kind services!
Thanks Mary for answering all my questions and being so helpful
Thanks Mary for great customer service!!
Mary, Is The Best People Person To Deal With ,when Problems Arise , She's A Hard Worker & Always Has A Outstanding Attitude & A Smile on Her face from Ear to Ear ,I Highly Recommend Dealing With Her In Particular, She's A Fantastic Employee & A Great Assest To Pubic Storage
Mary went far above and beyond to help me out. Highly recommend.
Love this place! If you ever need a storage I suggest you go to this location. Mary will help assist with all your storage needs. She the best!!!
Mary is awesome! Best property Manager to do it!!
Mary did a great job making sure I had everything I needed
Mary is the best property manager I know!! Seriously, she’s always helpful and understanding and does her best to accommodate my every needs. This place wouldn’t be the same without her!!
Thanks mary
Thank you Mary
Mary es una excelente enpliada.da una excelente atencion
Gracias Mary Excelente atencion
Lo recomiendo 💯 agradable y excelente servicio
Lo recomiendo 100% excelente atención
100% recomended , Thanks Mary
Mary was very helpful and patient. I would definitely recommend her for your storage needs and questions.
Very professional and explained site details.
I know I've written reviews in the past, but my experience with Public Storage and working with Maria Huerta there, has been one of the best experiences ever! She helped me to understand the options and choices I had with the storage units, what to consider when selecting a unit, and how to plan for what I might
need to get things rolling for my move.
I felt like I had my own personal assistant, when it came to getting things set up, and advice on boxes, clothing containers, etc that I might need to purchase to make my storage spacing efficient, and to keep my belongings in good shape through the time they would be in storage.
Maria is by far the most professional and efficient that I've deal with yet! In summary, she is very informative, helpful and she's downright funny! I like working with Public Storage just because of working with Maria ...
It's time to have her run this place y'all!
-rich-
Mary Huerta is an awesome representative for your company!! Always pleasant and goes the extra mile!!
Maria does a fantastic job of managing the property and maintaining its appearance. Very professional, courteous, and a friendly smile. A+
Mary was so helpful & super nice , she saw me struggling & helped me right away . Great customer service
Mary had the best customer service in Austin.
Mary was very helpful and very nice and sweet.
Thank you for your help and being so good explaining the process.
Ms. Mary was really helpful amd friendly she went the extra mile to help me wirh my storage. Thanks!!
Thank you Mary for the service you gave me and I will look forward when I need business with you and thank you again
Although I had some unit mix ups all the public storage people I spoke with were very friendly and helpful. Especially the onsite manager. Thank you for all your help!!
I want to give to give miss Mary a big thank you for going above and beyond to make my move easy as it could be .keep up the good work I would definitely refer a friend to come and use her company again
Thanks Mary for being a great genuine person to me!.
Property lady Mary was amazing. I locked myself in and she woke up after hours to help!!!
Mary was so helpful and helped us move in. Perfect place for our stuff and need not worry. As we know it will be safe.
Mary was an angel and the setup was a breeze! Definitely recommend!!
I love this location , It’s super easy to find and super easy to get in and out with the app. I sold some of my items in storage on marketplace and the person purchasing tried to rip me off . An awesome employee named Mary helped call authorities and document the situation . She was on top of it right away. Also friendly and helpful. I Definitely feel like my belongings are well protected. And the staff is A+ . My unit is also climate controlled , but I don’t have to go through elevators or stairs . All of them are ground level so that’s a plus too. Very happy here .
Gracias Mary por sus servicio muy buenas personas
I highly recommend Public Storage!
Their onboarding process is quick & very professional! Thank you Mary for all your help and answering all my questions. Greatly appreciate you.
Gracias Maria! por ser tan amable y servicial gusto de verla de nuevo
Ms.Mary was wonderful
Great Location Mary was a true Star!!!! Made the trip an easy transaction
good service love mary !!
Mrs. Mary is absolutely amazing and helped us out in clutch!
Mary was so helpful and kind!!
Miss mary, is a nice person, when she does her walk around to clean up. She makes sure to stop and have a nice conversation with you to make sure your day is going good
Mary was great! Very helpful.
Beautiful property, well kept, and clean. Property manager, Mary is nice, personable, and gets the job done!
Gracias Mary por tu buen servicio !
Thank you Mary for the great customer service
Thank you Mary for your gratis customer sevice..muchas appreciated
Thanks Mary! Always great customer service!!!! :)
Thanks Mary! You've been so helpful and friendly!
Thanks Mary for you’re support and understanding of my issues! Very grateful!
Mary has been amazing in assisting me with my inquiries. Always a pleasure to see her. She's very polite and knowledgeable. Great customer care!
Mary was very helpful she walked me through the storage facility and was very professional
Nice staff hard worker Mary in the heat doing her job best describes the hard work thanks for your hard work to keeping your property maintained
I had a great experience here thanks to Mary. Mary thanks for your customer service and support.
Thanks Mary for your execllent customer service!
Personnel were very courteous and professional. Additionally very helpful. Highly recommend!
I cannot explain in a review how amazing Mary is. I just found ott it she’s leaving after not knowing her for a short time and I’m not happy! But life goes on and whoever replaces her better meet the standard or I will NOT leave a review.
Thanks for everything Mary!
Good luck, best wishes!
So, I have been so busy I have not had the chance to write this review the way I intended. I completely miss heard everything she said when I was talking to her! I’m so glad she is not leaving!!!! Your so awesome, thank you for your patience and just taking the time to not just do your job but make friends.
Thank you so much for your constant Polite and diligent service while I have had my storage with y’all Ms Mary & Robin always greet me with beautiful smiles and always willing to help!!!!
Easy access and always clean. We are moving to another state and Mary did a fantastic job of closing out our account quickly and even called us to let us know it was all taken care of. Great service.
So helpful, thank you Mary!
La señora Mary me atendió con excelente actitud ☺️
Thanks MARY for your wonderful customer service!
Thank you Mary for your support and customer service
I was helped in Pflugerville location ,Mary is very nice , and answer my questions,thank you Mary !
Gracias Maria por su servicio
Maria
Mary has been grest help as I tried to find stuff I needed for my forniture and botxes. Thank you, Mary, and keep up the good work!
Thank you Mary for helping me today !
Always very clean and orderly Mary she does a good job
Mary helps me really well she does her job very well she is very kind and she in fact amazing and she does her job amazing she is a very kind heart love her very much!
Mary is the most helpful employee ever she is one of the best I ever had she helps me with everything I need help with and she does her job very amazing in fact she very amazing her self 💕
Grasias Maria por su muen servicio
Mary was great, she helped a lot for my first time winning an auction.
Mary is great, she is really helpful. I highly suggest this place!
Thank you Mary for your excellent customer service!!!!
Mary has the best customer service!
Mary once again provided excellent service. She was a tremendous help during my move.
Oh my God Mary is my savior. She’s the best she’s helped me so much ever since moving in. Thank you so much for being here!
Mary was a was very nice and helpful and a delight to work with.
Mary helped me out with my storage inquiries and needs and displayed excellent customer service skills, solving my issues and making the process simple and easy. I would highly recommend this storage for anyone in the area.
La señora María siempre amable y lo mejor habla Inglés y español
Mary thanks for u help fixing my issue in storage facility. Thanks
Mary was the greatest help, beautiful, and funny great job!!
Thanks Mary for your customer service
Thank you for all you do Mary
Thanks Mary for your awesome help!!
Mary is a very nice person.
Thank you so much Maria (Mary)
Thanks Maria for your help!
Gracias a María estoy muy contenta por la atención tan amable y ayudarme 🥰🥰🥰
Thanks Mary for all your help!!
Thank you Mary for being so kind 😊😊❤️
Thanks Mrs Mary
Thank you Mary for all your help
Thank you Mary for answering all my questions, you are very knowledgeable about the premises.
Great strorage, Thanks to Mary!!
Miss Mary was very friendly and professional with helping me move with my storage. She made my experience less stressful and I felt comfortable being able to have my belongings in the unit. I will most definitely become a customer. I appreciate her help. Thank you!
Mary was so efficient in helping me out today! The timely fashion of her assistance, as well as her personality and professionalism has really made this a great choice for my storage!
Thank you Mary for assisting with the move out process. You made it a very easy process.
Thank you Maria for your help
Thank you Mary for working with us and all you do
Mary thank you so much for working with me ❤️
Mary is great and very helpful. Always have a smile on her face and very friendly🙂
I've had the pleasure of working with one of your customer service reps, her name is Mary. I've had some situations come up and she has gone way out of her way to help me. She's a good one!
Mary was very helpful at the A&W location
Thanks you Mary for customer service
Thank you Mary for the great customer service
Mary was very helpful and took care of a situation for me. She was very nice and friendly! I can’t tell you how greatfull I am for all her help!
Let me start by saying best customer service from any storage place I’ve been too . (Mary) answered all my questions to the best of her knowledge and hooked me up with the best storage unit . Very kind and sweet . I would rate her 11/10 if possible !!
Gracias Maria por tu servicio
Mary has great customer service. She was very helpful and helping me find a right size storage unit. Thank you Mary for all you do
There is no place but Public storage that I would ever store any of my items. And Mary was super awesome in helping me get my reservations confirmed and followed up well with me. We need more Marys in the world. If you need storage, I recommend Public storage.
Very informative and efficient. Mary in Leander Tx was very helpful!
Mary is super helpful and sweet! She even stayed late on Mother's Day to help us. Thank you!
Mary is amazing
Mary is a very helpful staff and very nice and respectful
Super by for a unit and Mary was extremely helpful, knowledgeable and courteous. Really made the process way easy. Thank you so much for your help!!
Mary was great ...very helpful...thank mary !!!
Thank you Mary for such good customer service!!
Felizidades a todas las madres hoy en su dia especial para Mary de publico storage que es un excelente madre y empleada que nos atendió muy bien y fue muy amable con nosotros
Mary was amazing great service
Fue un excelente servicio me encantó mucho excelente mujer la que me atendió
Mary get a good server song.She did a wonderful joe
Maria is one of the most professional and helpful employees I have ever encountered! She goes out of her way to help you with whatever you need and she is super funny too! She’s creates an amazing environment and experience as well.
Maria helped me get an affordable storage that fit my needs. Easy and efficient process. Highly recommend going to see her if you need a storage.
Mary was awesome very friendly and helpful
Mrs Lucy was the BEST! Not only did she come in clutch for helping me with my payment on my unit but she was caring by giving me some advice to avoid late payments and super customer service as well. Thank you for being here to help us!
Mary have excellent customer service. She was very nice. Let me understand exactly what was going on.
Love this location. Mary is the nicest rep.
Mary is awesome and very helpful. She made sure my move into the storage went well with no issues!
Mary was an outstanding person who helped me generously. She is great and provided excellent customer service.
Good customer service very nice the lady was helpful Mary huerta she gave me a good deal better then the other places
The Customer Service that I received from Mary was exceptional! Over the 9 month course of my rental she has gone out of her way to give me the kind of personal service demonstrating kindness, Professionalism and support. Public Storage has treated me with respect and is clean and organized.
Thank you Mary for exceeding my expectations these past 9 months.
Mary in public storage does at good job. She is very helpful with all your needs
Mary helped clear up a lot of confusion i had and made my experience better than ive had at other companies. Will recommend to my friends.
Mary was so professional and explained everything with so much patience. I had a lot of questions and got every single one answered, great customer skills glad i came to her store for my storage needs
Mary is awesome!!!
If you are ever in need of any assistance she is the person to go to. She helped me resolve my issue with my unit very quickly and is very passionate about helping others.
Thank you
Mary
The customer service is amazing.
My mom has been renting her storage here for years and has never had issues! The management and customer service is top tier and if you’re thinking of renting a storage here, do it!!!!!
OMG Mary was amazing … helpful and nice
Noticed I need help without me asking she was wonderful
Mary did a great job helping me get into a smaller storage unit from a bigger storage unit that didn’t need. She is pleasure to talk with and made my transition easy. Anyone who needs a storage unit should come and speak with Mary . Awesome Job Mary and Thank you.
Keep up the great work and customer service.
Mary has been very helpful with everything I have needed.
This is my second time getting a storage there. The manager is amazing and as well as the customer service. I was able the get my storage and able to move in the same day.
Hello Mary
Was excellent at answering my questions and resolving an issue I had with my storage unit.
The facility is great and the services by onsite property manager is terrific. Marie is great to work with.
We had some small issues when moving into our storage unit but Mary met with me personally and looked into every detail and made sure our issues were corrected that day. She went above and beyond to help us!
miss mary was so professional an explained everything with so much patience becsuse i asked so many questions, great customer skills glad i came to her store for my storage needs
The site manager, Mary, was friendly and helpful!
Mary made my move out process quick and easy, which is a big relief when moving. She went above and beyond to assist me on multiple occasions at this location. I recommend storing here, I was very happy with the customer service.
Mrs Mary went out of her way to help me with that being said I can honestly say that this was best experience I've ever had over the last two years renting from this location thank you so much!!!!!
Ms. Mary, the property manager is absolutely awesome. I failed to read rules completely and accidentally stayed after the time they close. She gave me a warning instead of evicting me and was polite but assertive which I appreciate because it makes me feel comfortable knowing she keeps an eye on this place assuring our stuff is safe and secure as best she can . Thank you Ms. Mary
They offer a 10x10 and provided 8x10 and called that an approximate size. No, that's 20% less space. They made it right by charging me the same for a 10x15 but the room was 10x12. My 2nd month was supposed to be free and I just got the bill for the month. Also, I kept having to get the gate code "refreshed." It wouldn't surprise me if it doesn't work when I go back. It's not the worst, but it's been sloppy customer service.
We vacated our unit on the 2nd and requested a pro rated month for the remainder of September. I thought there was a 3 day grace period. Miranda the manager tried to help and we ultimately spoke with the district manager Rick Olg. He agreed to help us waive our fee and I am grateful. Rick is the example of a good manager and I would recommend Public Storage to anyone with storage needs.
Had a great experience, Mary was help and help me understand everything I needed, thanks Mary.
Mary was a nice and patient customer service and I had no issues whatsoever
I had a AMAZING EXPERIENCE with Mary she was the best service I've ever had!!!!
I was pleased to find a nice, well kept property and office.
Mary was lovely and very efficient while helping me. I’m happy that I chose this location on my search for a storage unit!
They suck in general balance of 3 bucks and they added late fee and wouldn't wave it. For it to be almost 75 bucks. This place sucks.
Kizzy was so helpful and throughly and made the process so much easier and very friendly. Thank you! Office was so clean and well put together!
Kizzy is awesome! Customers service is awesome.
The branch manager Kizzy is amazing! She was very reassuring and kind. She is honest and you can tell she takes a lot of pride in her facilities. She walked us through the whole process and told us all the ins and outs. Thank you for making a difficult process so easy!
I was looking for a storage unit and came upon public storage and the Mrs kizzy was awesome
Just got a new unit. Great price, helpful service. Kizzy was a great help and a lot of fun to talk to.
I rented a storage unit for about a year I think and recently vacated it was the best location. Ms Lucy was so helpful and friendly. She made sure to remind me if I was late on a bill so I wouldn’t get any late fees. She’s the best!!!
Kizzy was very professional and patient. Definitely recommend this location. Very clean. Definitely have an ACE here
Number one Ms Kizzy, who is staff here, support me anytime and any where
Just wanted to say that Ms. Kizzy (she's the manager if I'm not mistaken) is amazing, and very helpful! Very secure, clean, and easily accessible spaces here as well. I'd definitely recommend this spot to anyone looking for storage spaces.
Just signed up, super nice, super easy! Thanks 👍
Staffing was very helpful during my time renting here! Tall Paul is the man and assisted me with any questions I had. 10/10 would recommend!
Thank you Paul for helping me close out my account in Pflugerville location.
Kizzy was extremely helpful throughout the process. Pleasant lady and very knowledgeable of the process.
Kizzy took great care of me and my property. Will definitely do business here again
We have been renting our unit for about seven months and have always received exceptional customer service but this past weekend Ms. Lucy went above and beyond to help us. We had an issue with our lock and she did every thing possible to help solve our problem and ensure our storage unit was safe and secure.....thanks so much Ms. Lucy....your top notch in our book!
Lucy was beyond helpful and super kind professional and personable! Thank you girl!
Had a great experience working with Jenn on my storage needs. She was personable, professional and ready for my barrage of questions. (I would not have had her patience lol)
She was awesome!
Thank you so much for making a stressful situation very enjoyable and getting me set up in record time!
Would definitely recommend this location!
Kizzy (the property manager) is awesome. Always taking care of anything I need. Goes above and beyond! It’s refreshing to do business with a place that take cares of their customers!
Great experience!! Kizzy was great every time i needed something!
Kizzy was so helpful, and great service in person and over the phone! Made the move in/move out process so easy!!
Kizzy was great help and very professional.
Maria Huerta was not only courteous & helpful, she also had a wealth of knowledge when I had trouble with the app. Very grateful for her help indeed.
thanks to Mrs Lucy
We came from Dallas, new to the area, and the manager Kizzy was so helpful! She was patient, kind and full of knowledge. The property was clean and the storage was too! She was delightful to deal with. I will definitely recommend this storage facility.
Kissy the manager is the bestest!!!!!!!
Best location in Pflugerville hands down
Super clean!!!!! I couldn't figure it out online🤷🏾♂️
Walked inside and Kissy made it so easy and fast
Lucy was extremely helpful. She was so friendly and delightful to interact with.
Kizzy also greeted us when we were loading the storage unit on a Sunday! Very pleased with the customer service here.
Ms. Kizzy (The Property Manager) was absolutely amazing. The renting process was fast and easy and she was super personable and professional. 100% recommend this location specifically🙌🏾.
We have rented here for over 10 years now. Office area and grounds are always clean. Love the keyed gate and ease of accessibility off Toll 45 and 130. Ms. Kizzy is the best! She is always so polite and helpful and always responds quickly to voicemails. Great place to rent.
Best service ive had in a while, first time renter, was having a terrible day.
Met Ms. Lucy, who was wonderful about contacting me all day long.
I left smiling ear to ear, everything was simply explained, and the vibe was most excellent :)
Thank yu to her
Ms. Lucy is the best. It's only been 2 months and I already lost the keys to my unit. I called and spoke to Ms. Lucy and she was a breath of fresh air! They have a monthly "unlocking" process they go through and fortunately, I timed my lost key call with their unlocking process AND I didn't need to access my unit immediately. She called me back confirming that she had prepared the paperwork I needed to complete and set aside a new lock that I needed to purchase. All I have to do is go in there before Friday (the lockout day) to take care of the paperwork and they'll do the rest. This was such a help and relief. Ms. Lucy rocks and I can't wait to meet the facility manager, Ms Kizzy. Great service in today's world. Thank you!
Soon after I arrived to clean out my unit Ms. Lucy made sure all my needs were met upon moving out with a warm & sweet smile & greeting. I had no problems at this location & thank you Ms Lucy with having such a positive attitude & all the help. I really appreciate it!
Lucy gave me a call back which I didn't expect ! Just to see if what I just purchased was good enough. After realizing it wasn't she corrected it for me in a hurry, which was unexpected because of the POOR service now-adays. Thank you in this time of need to LUCY. MY FAMILY appreciates it.
I love the way they raised the rent without notice. When I called they said they sent a certified letter, I informed them that I never got a letter and I would love to see a delivery verification they said they don't need to provide one. It's time to find a new location.
Kizzy is a sweet lady. Well organized and helpful with getting you understanding of the rules.
Miss Lucy is the best !!! Honestly I wish she worked everywhere so I’d only have to deal with her kindness and true passion for customer service . 10/10
So incredibly helpful!! Kizzy was so nice and the reason why I got a second storage unit here!
Absolutely wonderful customer service from the manager and staff.
Process was easy
Dizzy was Very helpful
This my third unit in that location
Lucy is awesome! Very helpful!!
Great custom service, Lucy is a great person and helped me to close my account with my unit.
I can always deal with friendly people.
Thanks Lucy.
I would give Kizzy 20 stars if I could. I have been storing here for 21 months and she is amazing every time I need something or have a question. 20/10 recommend
Making reservation was made so much more easy with Kizzy. She genuinely helped us and gave us a laugh with it. We’re all extremely satisfied with this storage unit and customer service!
Kizzy, the lady taking care of us, really helped us out and was extremely helpful and transparent.
Miss Lucy is the absolute best. She's so kind and so authentically helpful. Moving dusty heavy stuff in bad weather isn't exactly what I consider a good time, but I don't think it's possible to feel grumpy after interacting with Miss Lucy. I'm so grateful to her and so appreciative. This is the best public storage facility I've ever encountered.
Great service and positive attitude.
Kizzy was awesome!! Communication was great and on top of everything. She deserves a raise.
The customer service agent Kizzy was exceptional ! She comes highly recommended!
Kissy was amazing and great service bought my unit right away
Great place to store very friendly
Kizzy is awesome!
Super
Kizzy was absolutely amazing and so helpful, she made the process very simple. Thank you 💕
Kizzy is awesome and super helpful . If I could do more stars I would
I loved the location for 2 years. Also Kizzy was very helpful addressing my questions. Loved her professional and friendly attitude.
Kizzy is awesome and so helpful thank you so much ✨🙌🙌
This was the best experience I have ever had with a storage facility. Kizzy and Lucy are such a blessing. Thanks so much!
Fast and friendly service. Kizzy got me taken care of and answered all of my questions.
I love kizzy she Is the absolute best she is great at what she does every question was answered every thing that I needed to get done she helped me with including boxes Tape and tarps she is the best recommend the storage unit if you are in the Pflugerville area
Kizzy is the best legend, thank you Kizzy!
Lucy at the front desk was super helpful and made my experience smooth and comforting! I would highly recommend this storage location!
We have use this storage twice once for personal and business. Kizzy is a very sweet associate always has a smile on her face and she is very helpful
Kizzy was tremendously helpful!
I had the best experience getting my storage here. Lucy made it nice and quick she knew exactly what I was looking for and let me make sure it was big enough before I purchased.
Ms.Kizzy is great she has helped me from beginning to end with process due to this is my first time having a storage facility and she has been great all around
Lucy was very kind and helpful. Really appreciate her help.
Kizzy is the greatest. Her approach towards the customer should be the template used by any customer service/support employee in any industry
Public Storage is and always been my go to when needing a storage. I recently downsize our storage and Ms.Kizzy was awesome in helping getting that done. Great customer service, very sweet person and truly cares for the customers needs..
I walked in 5-10 mins before closing after a very stressful day. I hate having to do that as I know as an employee at closing time I’m ready to go, but I needed a storage urgently. Kizzy was amazing and even though she was getting ready to close, she helped me throughout the whole process. She also helped me find the best deals and advised me on the size of the storage. I truly appreciate all her help, she was very understanding and helpful.
Ms . Kizzy was amazing !! She is so incredible with how she works and keeps the environment clean ! She is very professional when it comes to handling her business. I just love having my storage on this property. Especially with knowing how awesome ms . Kizzy is and how hard she works .
She put some much effortness in what she does and she runs the place perfectly, no complaints from my end . I just love her . She makes me feel so welcome .
I had an amazing experience with Ms. Kizzy at the Wilke location! She was friendly and professional and I notice the property is well taken care off , thank you for your wonderful services!
Great customer service!!! June was a great help and a life saver Thanks again!!!
Kizzy is the best!! Always very helpful and attentive. The property is very clean also and easily accessible for me
Kizzy was so wonderful! Very patient, polite, and professional. Thanks so much for helping us find the right space!!
Omg Kizzy is the sweetest and helped us so much trying to solve our space decision. Showed us the spaces personally and helped us with paperwork and packages for boxes and such. Thank you so much for your kindness and patience!
Kizzy was a great help you have a winner
If you’re looking for a storage unit for a great price and great customer service this is the place! It’s super clean, kizzy who is the person who helped me out was very courteous and was willing to work with me to meet my needs, which is what customer service is about and rare to get these day, definitely would recommend to anyone!
I’ve been to a lot of storage places trying to find what works for me, starting with the customer service the lady that greets you, i believe her name was kizzy she was very helpful, very professional, and got straight to the point when I was trying to inquire about getting a storage, very kind as well.
The building itself looks very up to date, storages are nice and spacious and for a good price as well, whoever cleans does a great job, it’s spotless, definitely would recommend this place if you’re looking for a nice, clean, and spacious storage, the customer service is just a plus! 10/10!
It’s my first time rent a storage! A 5-star experience. Everything went well and Kizzy is super friendly and helpful! Definitely gonna use it later and recommend to my friends.
Kizzy was awesome, we were able to come in get what we needed done in less time than I expected. She was very nice, friendly and great customer service.
Very clean and safe place
My first time experience here at Public Storage was exceptional! Kizzy was super duper AWESOME! She gave us superior customer service, took her time accessing our needs and wants and found us the best deal. She knows her leadership and treated us with top notch customer service. Office was very cleaned and well kept. We are beyond happy with our unit in more ways than one. If you’re searching for a storage place, THIS IS IT!! Go see Kizzy and it’s a guaranteed promise you will leave a very happy and satisfied customer. Thank you so very much Kizzy for going above and beyond for us!!! :)
I have been with public storage for 2 years. I had the best experience when I upgraded my storage Kizzy was awesome with helping me and she loves what she does. I truly appreciate the great customer service experience she offered while I was there and after moving out.
Kizzy was amazing help! The storage is nice and clean, def recommend this storage
Kizzy was very sweet and helpful. Moving is a stressful time for everyone and she did a great job at easing my stress. Thank you Kizzy for your help!
Cynthia is a Rock Star! Knowledgeable, quick and super friendly!
I LOVE LOVE this location...and Cynthia was so incredible in helping me in every way! She is super helpful, kind, and really cares about the needs of her customers...I could not be more pleased, and am super happy with my experience at this location! Thanks Cynthia, you are the Best! A+++++ for Awesome!!!!
Needed a storage unit in Pflugerville , the location of it is very easy and convenient to get to for me . Had an issue with getting inside the gate , entered my code in several times but did not go through. Had to go inside to speak with ( Adam ) about the access code not working and he was very nice and went above and beyond to fix the issue . I was then able to get inside with the resetting of the access code and was pleased with the rest of my move . I appreciate good customer service and business practices , which indeed they do have good customer service and maintain a professional attitude, I would recommend this storage company / location to anyone !
Very easy search and sign up on line. Did meet the property manager my first day. Very friendly and helpful. The main office was clean. Everything was waiting in my storage unit when I arrived. The storage unit and property itself was very clean also. Very happy with my experience.
I had a great experience working with Alan. We were having issues with our unit due to our fault losing keys, and he was understanding and accommodating in helping us gain access while also explaining policies and procedures. Very informative and very helpful
Cynthia was very helpful and saved me money starting my rental. I highly recommend this location of Public Storage.
Cynthia helped me find the PERFECT unit for my needs! If she’s working you’re sure to be taken care of with the best customer service!!!
Cynthia was extremely pleasant and helpful on the phone. Got exactly what I needed
We got the storage unit in September of 2019 and each year right before March they change the price of the unit. Absolutely ridiculous. It went from forty something to now they want $63+ insurance rounding it up to $74. It’s a small unit as well. I’d think twice to store your stuff here. Especially if it’s going to take you some time to get back to it. I have a storage unit in AZ that I got in 2018 and it’s stayed the $35 this entire time. Public Storage is just greedy. But remember you’re a valued customer. Edit: They’re waiving the rental increase for three month. *insert eye-roll*
Cynthia was very professional and friendly. Gave us all of the information we needed and gave us the perfect unit for our needs. Customer service was awesome.