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Address

19339 Wilke Lane
Pflugerville, TX 78660

Full Service Kiosk Available

Phone

512-592-3173

512-592-3173

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

512-592-3173

512-592-3173

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 44/mo $59
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 60/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 60/mo $80
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 82/mo $109
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x15'
    Online only price
    $ 87/mo
    Online only price
    Medium 7.5'x15'
    • Outside unit
    • Drive-up access
    $ 87/mo $116
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x10'
    Online only price
    $ 101/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 101/mo $134
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 103/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 103/mo $137
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 115/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 115/mo $230
    Online only price
    Half Price Sale

    No Obligation

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    7.5'x20'
    Online only price
    $ 117/mo
    Online only price
    2nd Month Free
    Large 7.5'x20'
    • Outside unit
    • Drive-up access
    $ 117/mo $156
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 118/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 118/mo $158
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 161/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 161/mo $322
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 263/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 263/mo $350
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x25'
    Online only price
    $ 280/mo
    Online only price
    2nd Month Free
    Large 12'x25'
    • Outside unit
    • Drive-up access
    $ 280/mo $373
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 294/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 294/mo $392
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Pflugerville Storage Units On State Highway 45

Pflugerville Public Storage offers a wide selection of affordable self storage rentals for customers year-round.
On the south side of Highway 45 and a quick drive from I-35 or Highway 130, this location is only seven miles outside of central Round Rock.
Take the stress out of planning for days at Lake Pflugerville Park by storing fishing equipment, paddleboards, kayaks and swimming gear all in one place with a 10x10 storage unit at this location.
A locally owned small business near Stone Hill Town Center can use a 10x20 storage unit as extra office storage space to hold onto filing cabinets, equipment or office furniture, which should open things up nicely around the workplace.
To help declutter a home near Highland Park Elementary School, a 10x30 storage unit provides ample storage space for old furniture, bikes, sports equipment, boxes full of clothes and that old desk and dresser that nobody uses anymore.
Cheap storage units come as indoor storage units, outdoor storage units or the option of climate controlled storage units. A property manager lives on site and the rental office sells moving supplies, such as moving boxes, bubble wrap or packing tape.
Stop by today and see what makes this Public Storage in Pflugerville a go-to destination for all storage needs, big and small.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 425)

February 27, 2024
Google Public Storage Bridget Miller
miss mary was so professional an explained everything with so much patience becsuse i asked so many questions, great customer skills glad i came to her store for my storage needs
February 25, 2024
Google Public Storage Abigail Diaz
The site manager, Mary, was friendly and helpful!
February 21, 2024
Google Public Storage Lola Tarver
January 6, 2024
Google Public Storage Margaret Chance
Mary provided excellent customer service. She is very knowledgeable about her job. She assisted me to get the best storage size to accommodate my belongings.
December 30, 2023
Google Public Storage Phylicia Allen
Mary made my move out process quick and easy, which is a big relief when moving. She went above and beyond to assist me on multiple occasions at this location. I recommend storing here, I was very happy with the customer service.
November 24, 2023
Public Storage Gerald McKissock
Are the units climate controlled ?
November 9, 2023
Google Public Storage james jenkins
Mrs Mary went out of her way to help me with that being said I can honestly say that this was best experience I've ever had over the last two years renting from this location thank you so much!!!!!
October 26, 2023
Google Public Storage Nina Elfrez
Ms. Mary, the property manager is absolutely awesome. I failed to read rules completely and accidentally stayed after the time they close. She gave me a warning instead of evicting me and was polite but assertive which I appreciate because it makes me feel comfortable knowing she keeps an eye on this place assuring our stuff is safe and secure as best she can . Thank you Ms. Mary
October 13, 2023
Google Public Storage alexander guerrero
September 12, 2023
Google Public Storage Daniel G.
They offer a 10x10 and provided 8x10 and called that an approximate size. No, that's 20% less space. They made it right by charging me the same for a 10x15 but the room was 10x12. My 2nd month was supposed to be free and I just got the bill for the month. Also, I kept having to get the gate code "refreshed." It wouldn't surprise me if it doesn't work when I go back. It's not the worst, but it's been sloppy customer service.
September 6, 2023
Google Public Storage Maxwell Rucker
We vacated our unit on the 2nd and requested a pro rated month for the remainder of September. I thought there was a 3 day grace period. Miranda the manager tried to help and we ultimately spoke with the district manager Rick Olg. He agreed to help us waive our fee and I am grateful. Rick is the example of a good manager and I would recommend Public Storage to anyone with storage needs.
August 14, 2023
Google Public Storage Maria Rodriguez
Had a great experience, Mary was help and help me understand everything I needed, thanks Mary.
August 12, 2023
Google Public Storage Jhurnee Miller
Mary was a nice and patient customer service and I had no issues whatsoever
August 12, 2023
Google Public Storage Kelsey Frazier
I was pleased to find a nice, well kept property and office. Mary was lovely and very efficient while helping me. I’m happy that I chose this location on my search for a storage unit!
August 12, 2023
Google Public Storage mr.bacan mcgritter
I had a AMAZING EXPERIENCE with Mary she was the best service I've ever had!!!!
July 31, 2023
Google Public Storage carmen aviles
They suck in general balance of 3 bucks and they added late fee and wouldn't wave it. For it to be almost 75 bucks. This place sucks.
July 8, 2023
Google Public Storage Omar Medina
Kizzy is awesome! Customers service is awesome.
July 1, 2023
Google Public Storage Robert Gomez
I was looking for a storage unit and came upon public storage and the Mrs kizzy was awesome
July 1, 2023
Google Public Storage Matthew Adams
Just got a new unit. Great price, helpful service. Kizzy was a great help and a lot of fun to talk to.
July 1, 2023
Google Public Storage Zoe Adams
The branch manager Kizzy is amazing! She was very reassuring and kind. She is honest and you can tell she takes a lot of pride in her facilities. She walked us through the whole process and told us all the ins and outs. Thank you for making a difficult process so easy!
June 30, 2023
Google Public Storage Bryanna Gomez
I rented a storage unit for about a year I think and recently vacated it was the best location. Ms Lucy was so helpful and friendly. She made sure to remind me if I was late on a bill so I wouldn’t get any late fees. She’s the best!!!
June 30, 2023
Google Public Storage Ian Flores
June 25, 2023
Google Public Storage Greg Bean
Kizzy was very professional and patient. Definitely recommend this location. Very clean. Definitely have an ACE here
June 24, 2023
Google Public Storage lac luu vi
Number one Ms Kizzy, who is staff here, support me anytime and any where
June 10, 2023
Google Public Storage Brett Kemmerer
Just signed up, super nice, super easy! Thanks 👍
June 10, 2023
Google Public Storage James Locke
Just wanted to say that Ms. Kizzy (she's the manager if I'm not mistaken) is amazing, and very helpful! Very secure, clean, and easily accessible spaces here as well. I'd definitely recommend this spot to anyone looking for storage spaces.
June 2, 2023
Google Public Storage Kayla Harris
Thank you Paul for helping me close out my account in Pflugerville location.
June 2, 2023
Google Public Storage Dre Molina
Staffing was very helpful during my time renting here! Tall Paul is the man and assisted me with any questions I had. 10/10 would recommend!
June 1, 2023
Google Public Storage Craig Bailey
Kizzy was extremely helpful throughout the process. Pleasant lady and very knowledgeable of the process.
May 19, 2023
Google Public Storage Supa
Kizzy took great care of me and my property. Will definitely do business here again
May 2, 2023
Google Public Storage Proud Services LLC
We have been renting our unit for about seven months and have always received exceptional customer service but this past weekend Ms. Lucy went above and beyond to help us. We had an issue with our lock and she did every thing possible to help solve our problem and ensure our storage unit was safe and secure.....thanks so much Ms. Lucy....your top notch in our book!
May 1, 2023
Google Public Storage Mariah Kurr
Lucy was beyond helpful and super kind professional and personable! Thank you girl!
April 24, 2023
Google Public Storage Angie Simons
Had a great experience working with Jenn on my storage needs. She was personable, professional and ready for my barrage of questions. (I would not have had her patience lol) She was awesome! Thank you so much for making a stressful situation very enjoyable and getting me set up in record time! Would definitely recommend this location!
April 19, 2023
Google Public Storage Kevin Anderson
Kizzy (the property manager) is awesome. Always taking care of anything I need. Goes above and beyond! It’s refreshing to do business with a place that take cares of their customers!
April 17, 2023
Google Public Storage Metin Ertürk
April 15, 2023
Google Public Storage Christina Goodwin
Kizzy was so helpful, and great service in person and over the phone! Made the move in/move out process so easy!!
April 15, 2023
Google Public Storage Aj Burleson
Great experience!! Kizzy was great every time i needed something!
April 5, 2023
Google Public Storage Jesus Laneave
Kizzy was great help and very professional.
April 4, 2023
Google Public Storage Phil daDill (Phildadil)
Maria Huerta was not only courteous & helpful, she also had a wealth of knowledge when I had trouble with the app. Very grateful for her help indeed.
April 3, 2023
Google Public Storage Eural Greathouse
thanks to Mrs Lucy
April 1, 2023
Google Public Storage OneShot AutoGroup
Super clean!!!!! I couldn't figure it out online🤷🏾‍♂️ Walked inside and Kissy made it so easy and fast
April 1, 2023
Google Public Storage OneShot MobileAutoCare
Kissy the manager is the bestest!!!!!!! Best location in Pflugerville hands down
April 1, 2023
Google Public Storage Andrea Wilson
We came from Dallas, new to the area, and the manager Kizzy was so helpful! She was patient, kind and full of knowledge. The property was clean and the storage was too! She was delightful to deal with. I will definitely recommend this storage facility.
March 26, 2023
Google Public Storage Jaydon Mitchell
Ms. Kizzy (The Property Manager) was absolutely amazing. The renting process was fast and easy and she was super personable and professional. 100% recommend this location specifically🙌🏾.
March 26, 2023
Google Public Storage Thomas Stewart
Lucy was extremely helpful. She was so friendly and delightful to interact with. Kizzy also greeted us when we were loading the storage unit on a Sunday! Very pleased with the customer service here.
March 21, 2023
Google Public Storage SHERI PAGEL
We have rented here for over 10 years now. Office area and grounds are always clean. Love the keyed gate and ease of accessibility off Toll 45 and 130. Ms. Kizzy is the best! She is always so polite and helpful and always responds quickly to voicemails. Great place to rent.
March 20, 2023
Google Public Storage Lynnelle Wilson
Ms. Lucy is the best. It's only been 2 months and I already lost the keys to my unit. I called and spoke to Ms. Lucy and she was a breath of fresh air! They have a monthly "unlocking" process they go through and fortunately, I timed my lost key call with their unlocking process AND I didn't need to access my unit immediately. She called me back confirming that she had prepared the paperwork I needed to complete and set aside a new lock that I needed to purchase. All I have to do is go in there before Friday (the lockout day) to take care of the paperwork and they'll do the rest. This was such a help and relief. Ms. Lucy rocks and I can't wait to meet the facility manager, Ms Kizzy. Great service in today's world. Thank you!
March 20, 2023
Google Public Storage Ash Mathews
Best service ive had in a while, first time renter, was having a terrible day. Met Ms. Lucy, who was wonderful about contacting me all day long. I left smiling ear to ear, everything was simply explained, and the vibe was most excellent :) Thank yu to her
March 1, 2023
Google Public Storage Romel Watkins
February 28, 2023
Google Public Storage J. M.
Soon after I arrived to clean out my unit Ms. Lucy made sure all my needs were met upon moving out with a warm & sweet smile & greeting. I had no problems at this location & thank you Ms Lucy with having such a positive attitude & all the help. I really appreciate it!
February 13, 2023
Google Public Storage JA E
Lucy gave me a call back which I didn't expect ! Just to see if what I just purchased was good enough. After realizing it wasn't she corrected it for me in a hurry, which was unexpected because of the POOR service now-adays. Thank you in this time of need to LUCY. MY FAMILY appreciates it.
February 12, 2023
Google Public Storage Giovanni M
I love the way they raised the rent without notice. When I called they said they sent a certified letter, I informed them that I never got a letter and I would love to see a delivery verification they said they don't need to provide one. It's time to find a new location.
February 3, 2023
Google Public Storage Lokila Renteria
Kizzy is a sweet lady. Well organized and helpful with getting you understanding of the rules.
February 2, 2023
Google Public Storage ImFlank
Miss Lucy is the best !!! Honestly I wish she worked everywhere so I’d only have to deal with her kindness and true passion for customer service . 10/10
January 26, 2023
Google Public Storage Bianca Davenport
So incredibly helpful!! Kizzy was so nice and the reason why I got a second storage unit here!
January 21, 2023
Google Public Storage Myles G
Absolutely wonderful customer service from the manager and staff.
January 18, 2023
Google Public Storage E K
Lucy is awesome! Very helpful!!
January 18, 2023
Google Public Storage Ammar K
Process was easy Dizzy was Very helpful This my third unit in that location
January 17, 2023
Google Public Storage Enrique Moreno
Great custom service, Lucy is a great person and helped me to close my account with my unit. I can always deal with friendly people. Thanks Lucy.
January 10, 2023
Google Public Storage Helen Davis
I would give Kizzy 20 stars if I could. I have been storing here for 21 months and she is amazing every time I need something or have a question. 20/10 recommend
January 4, 2023
Google Public Storage Mariah
Making reservation was made so much more easy with Kizzy. She genuinely helped us and gave us a laugh with it. We’re all extremely satisfied with this storage unit and customer service!
December 28, 2022
Google Public Storage Xenolith
Kizzy, the lady taking care of us, really helped us out and was extremely helpful and transparent.
December 26, 2022
Google Public Storage Megan Claiborne
Miss Lucy is the absolute best. She's so kind and so authentically helpful. Moving dusty heavy stuff in bad weather isn't exactly what I consider a good time, but I don't think it's possible to feel grumpy after interacting with Miss Lucy. I'm so grateful to her and so appreciative. This is the best public storage facility I've ever encountered.
December 23, 2022
Google Public Storage Ricky Jaimes
Kizzy was awesome!! Communication was great and on top of everything. She deserves a raise.
December 23, 2022
Google Public Storage Mr.Mitchell KKTR
Great service and positive attitude.
December 20, 2022
Google Public Storage Omkar Karki
The customer service agent Kizzy was exceptional ! She comes highly recommended!
December 14, 2022
Google Public Storage Snoop Lmnv
Kissy was amazing and great service bought my unit right away
December 12, 2022
Google Public Storage Justin Robertson
Great place to store very friendly
December 11, 2022
Google Public Storage Andre The Pack Breaker
Super
December 11, 2022
Google Public Storage Ridge Hershberger
Kizzy is awesome!
December 9, 2022
Google Public Storage vickie pena
Kizzy was absolutely amazing and so helpful, she made the process very simple. Thank you 💕
December 3, 2022
Google Public Storage Juan P
Kizzy is awesome and super helpful . If I could do more stars I would
November 30, 2022
Google Public Storage Nicole Villarreal
Kizzy is awesome and so helpful thank you so much ✨🙌🙌
November 30, 2022
Google Public Storage lele cooper
I loved the location for 2 years. Also Kizzy was very helpful addressing my questions. Loved her professional and friendly attitude.
November 29, 2022
Google Public Storage Rhea Aleman
This was the best experience I have ever had with a storage facility. Kizzy and Lucy are such a blessing. Thanks so much!
November 22, 2022
Google Public Storage Roger Ray
November 18, 2022
Google Public Storage Alexander Tealer
Fast and friendly service. Kizzy got me taken care of and answered all of my questions.
November 17, 2022
Google Public Storage Layth
Kizzy is the best legend, thank you Kizzy!
November 17, 2022
Google Public Storage zack hill
I love kizzy she Is the absolute best she is great at what she does every question was answered every thing that I needed to get done she helped me with including boxes Tape and tarps she is the best recommend the storage unit if you are in the Pflugerville area
November 17, 2022
Google Public Storage Alex Torres
November 1, 2022
Google Public Storage Eliot Garcia
Lucy at the front desk was super helpful and made my experience smooth and comforting! I would highly recommend this storage location!
October 28, 2022
Google Public Storage Brie king
We have use this storage twice once for personal and business. Kizzy is a very sweet associate always has a smile on her face and she is very helpful
October 22, 2022
Google Public Storage Anh Bao
Kizzy was tremendously helpful!
October 18, 2022
Google Public Storage Rick A
I had the best experience getting my storage here. Lucy made it nice and quick she knew exactly what I was looking for and let me make sure it was big enough before I purchased.
October 15, 2022
Google Public Storage Christopher Bell
Ms.Kizzy is great she has helped me from beginning to end with process due to this is my first time having a storage facility and she has been great all around
October 8, 2022
Google Public Storage Monica LaVida
Lucy was very kind and helpful. Really appreciate her help.
October 6, 2022
Google Public Storage Darryl Collins
Kizzy is the greatest. Her approach towards the customer should be the template used by any customer service/support employee in any industry
October 5, 2022
Google Public Storage Tiffany Sanders
Public Storage is and always been my go to when needing a storage. I recently downsize our storage and Ms.Kizzy was awesome in helping getting that done. Great customer service, very sweet person and truly cares for the customers needs..
September 30, 2022
Google Public Storage diana alarcon
I walked in 5-10 mins before closing after a very stressful day. I hate having to do that as I know as an employee at closing time I’m ready to go, but I needed a storage urgently. Kizzy was amazing and even though she was getting ready to close, she helped me throughout the whole process. She also helped me find the best deals and advised me on the size of the storage. I truly appreciate all her help, she was very understanding and helpful.
September 29, 2022
Google Public Storage Kwyntayla Williams
Ms . Kizzy was amazing !! She is so incredible with how she works and keeps the environment clean ! She is very professional when it comes to handling her business. I just love having my storage on this property. Especially with knowing how awesome ms . Kizzy is and how hard she works . She put some much effortness in what she does and she runs the place perfectly, no complaints from my end . I just love her . She makes me feel so welcome .
September 27, 2022
Google Public Storage Travi'Jon Carter
I had an amazing experience with Ms. Kizzy at the Wilke location! She was friendly and professional and I notice the property is well taken care off , thank you for your wonderful services!
September 26, 2022
Google Public Storage ctxbear
Great customer service!!! June was a great help and a life saver Thanks again!!!
September 23, 2022
Google Public Storage Latoya Glover
Kizzy is the best!! Always very helpful and attentive. The property is very clean also and easily accessible for me
September 11, 2022
Google Public Storage Vanocolate Hannah
Omg Kizzy is the sweetest and helped us so much trying to solve our space decision. Showed us the spaces personally and helped us with paperwork and packages for boxes and such. Thank you so much for your kindness and patience!
September 11, 2022
Google Public Storage Charity Svanda
Kizzy was so wonderful! Very patient, polite, and professional. Thanks so much for helping us find the right space!!
August 27, 2022
Google Public Storage Cannysius Williams
If you’re looking for a storage unit for a great price and great customer service this is the place! It’s super clean, kizzy who is the person who helped me out was very courteous and was willing to work with me to meet my needs, which is what customer service is about and rare to get these day, definitely would recommend to anyone!
August 27, 2022
Google Public Storage elianna guajardo
I’ve been to a lot of storage places trying to find what works for me, starting with the customer service the lady that greets you, i believe her name was kizzy she was very helpful, very professional, and got straight to the point when I was trying to inquire about getting a storage, very kind as well. The building itself looks very up to date, storages are nice and spacious and for a good price as well, whoever cleans does a great job, it’s spotless, definitely would recommend this place if you’re looking for a nice, clean, and spacious storage, the customer service is just a plus! 10/10!
August 27, 2022
Google Public Storage Joe Arellano
Kizzy was a great help you have a winner
August 26, 2022
Google Public Storage Peter Yang
It’s my first time rent a storage! A 5-star experience. Everything went well and Kizzy is super friendly and helpful! Definitely gonna use it later and recommend to my friends.
August 15, 2022
Google Public Storage Chante' Lewis
Kizzy was awesome, we were able to come in get what we needed done in less time than I expected. She was very nice, friendly and great customer service.
August 14, 2022
Google Public Storage tim k
Very clean and safe place
August 13, 2022
Google Public Storage Margo Limon-DeAnda
My first time experience here at Public Storage was exceptional! Kizzy was super duper AWESOME! She gave us superior customer service, took her time accessing our needs and wants and found us the best deal. She knows her leadership and treated us with top notch customer service. Office was very cleaned and well kept. We are beyond happy with our unit in more ways than one. If you’re searching for a storage place, THIS IS IT!! Go see Kizzy and it’s a guaranteed promise you will leave a very happy and satisfied customer. Thank you so very much Kizzy for going above and beyond for us!!! :)
August 1, 2022
Google Public Storage Linette Martin
I have been with public storage for 2 years. I had the best experience when I upgraded my storage Kizzy was awesome with helping me and she loves what she does. I truly appreciate the great customer service experience she offered while I was there and after moving out.
July 31, 2022
Google Public Storage Jesse Nino
Kizzy was amazing help! The storage is nice and clean, def recommend this storage
July 19, 2022
Google Public Storage cm1448
Kizzy was very sweet and helpful. Moving is a stressful time for everyone and she did a great job at easing my stress. Thank you Kizzy for your help!
May 28, 2022
Google Public Storage Lorena Martinez
Cynthia is a Rock Star! Knowledgeable, quick and super friendly!
May 18, 2022
Google Public Storage Joni Skiles
I LOVE LOVE this location...and Cynthia was so incredible in helping me in every way! She is super helpful, kind, and really cares about the needs of her customers...I could not be more pleased, and am super happy with my experience at this location! Thanks Cynthia, you are the Best! A+++++ for Awesome!!!!
May 18, 2022
Google Public Storage allen holbert (ThaigerKing9)
Needed a storage unit in Pflugerville , the location of it is very easy and convenient to get to for me . Had an issue with getting inside the gate , entered my code in several times but did not go through. Had to go inside to speak with ( Adam ) about the access code not working and he was very nice and went above and beyond to fix the issue . I was then able to get inside with the resetting of the access code and was pleased with the rest of my move . I appreciate good customer service and business practices , which indeed they do have good customer service and maintain a professional attitude, I would recommend this storage company / location to anyone !
April 10, 2022
Google Public Storage Russ Woodward
Very easy search and sign up on line. Did meet the property manager my first day. Very friendly and helpful. The main office was clean. Everything was waiting in my storage unit when I arrived. The storage unit and property itself was very clean also. Very happy with my experience.
April 8, 2022
Google Public Storage Joseph Warth
I had a great experience working with Alan. We were having issues with our unit due to our fault losing keys, and he was understanding and accommodating in helping us gain access while also explaining policies and procedures. Very informative and very helpful
April 7, 2022
Google Public Storage William Kost
Cynthia was very helpful and saved me money starting my rental. I highly recommend this location of Public Storage.
April 3, 2022
Google Public Storage Anthony Holmes
Cynthia helped me find the PERFECT unit for my needs! If she’s working you’re sure to be taken care of with the best customer service!!!
April 2, 2022
Google Public Storage Forrest
Cynthia was extremely pleasant and helpful on the phone. Got exactly what I needed
January 27, 2022
Google Public Storage Ritterz C
We got the storage unit in September of 2019 and each year right before March they change the price of the unit. Absolutely ridiculous. It went from forty something to now they want $63+ insurance rounding it up to $74. It’s a small unit as well. I’d think twice to store your stuff here. Especially if it’s going to take you some time to get back to it. I have a storage unit in AZ that I got in 2018 and it’s stayed the $35 this entire time. Public Storage is just greedy. But remember you’re a valued customer. Edit: They’re waiving the rental increase for three month. *insert eye-roll*
January 21, 2022
Google Public Storage Dewrell Wesley
Cynthia was very professional and friendly. Gave us all of the information we needed and gave us the perfect unit for our needs. Customer service was awesome.
December 28, 2021
Google Public Storage Jamie Hammonds
Decent place. Great pricing.
December 11, 2021
Google Public Storage Flip0587 H
The whole process went well, Cynthia showed great customer service!
December 3, 2021
Google Public Storage AJ JA
Awesome service and very friendly! Provided all the information that I needed to get a storage at the last minute before closing time…thank you Cynthia
November 30, 2021
Google Public Storage Tina Sweetland
I highly recommend this storage facility! The property manager helped me out on her day off. I cannot thank her enough!
November 16, 2021
Google Public Storage Kaylie Leggett
I was lucky enough to meet with employee Mauri when I arrived at Public Storage In Pflugerville today. I had a lot of difficulty finding my account online and bringing my account current. She explained everything clearly and patiently. I was so frustrated and she was patient and kind. I highly recommend Mauri and this Public Storage in Pflugerville
November 15, 2021
Google Public Storage Luciene Atilano
I just got my storage unit today and Mauri helped me deciding what size unit would work best for me she’s us a sweetheart lots of good insides and patient because I was here with a baby … love her nice and loving personality… well done girl thanks for your help
November 14, 2021
Google Public Storage Carlos Echeverria
October 27, 2021
Google Public Storage Pamela Pierce
Had a great experience closing out my account.. Cynthia was very pleasant and professional.. She took the time to explain everything to me so I recommend this company
October 25, 2021
Google Public Storage Mario Deleza
Public storage was very accommodating and got us setup with a storage unit that very same day. At the property, I was greeted by Cynthia who showed me around and made sure everything was to our liking. I highly recommend Public Storage for all your storage needs!
October 10, 2021
Google Public Storage Pedro Quinonez
September 12, 2021
Google Public Storage Gustavo Medrano
Cynthia was super helpful.
September 6, 2021
Google Public Storage Christine Peterson
This storage facility is clean and well-kept. Cynthia is always warm and helpful. I would highly recommend this storage facility!
September 1, 2021
Google Public Storage Michael Burnett
Nice place to store your belongings
August 30, 2021
Google Public Storage Renzo Doyle
Excellent staff
August 26, 2021
Google Public Storage Colton Lorts
Absolutely wonderful place to be! All my stuff is super secure
August 15, 2021
Public Storage Concepcion Izquierdo
Hello, I would like to know if you do not have any warehouse for sale?
August 7, 2021
Google Public Storage Krishella Chandler Robinson
Our Representative, Kizzy, was amazing and very helpful! I would recommend her and this location!
July 26, 2021
Google Public Storage Itzel Ruiz
Clean property and storages never have had any issues. Great customer service staff is always professional kind and courteous specially Ms. Cynthia welcomes you with a smile is nice, helpful and friendly. Highly recommend this storage!!!!!
June 16, 2021
Google Public Storage Gina Kathryn
I was able to get an early appointment. Cynthia helped me fill out all of my paperwork and get the unit ready for me. I was able to move in same day. Cindy was very polite and professional. The property seemed very well taken care of as well. I don’t have any doubt that my item are in a good place Adding to my review. Public storage pro-rates the rent when you move in, but does not pro-rate it upon vacating. My rent was paid in full at the first of the month and I was moved out on the 4th. They don’t refund you the days that you were not using the unit. They just re-rent it and prorate it for the next person, doubling their profit. I knew this going into it, but I don’t know that everyone is totally aware. That could make it make her break decision on whether to store your stuff here or not. My rent was $150 a month so I essentially lost $130. I didn’t have to check out of the unit until the end of the month, but I had nothing to store in it so there was really no point in keeping it.
June 8, 2021
Google Public Storage _itslissab
Cynthia helped me get the perfect size storage unit for my belongings and was very knowledgeable regarding the products I can you to keep moisture out. She was very friendly and made the process simple. I will for sure be directing family and friends to this location based on the awesome customer service I was given. She was professional and the storage units were nice and clean kept as well.
May 24, 2021
Google Public Storage Ann Vasquez
Ms Cindy is awesome! She’s very helpful. Great customer/guest service.
May 22, 2021
Google Public Storage John Fanely
I didn’t have much interaction with folks that were on property but when I did Cynthia was extremely courteous and professional not to mention the cleanliness of the facility. I will definitely recommend this location. #25875
May 22, 2021
Google Public Storage David Ervin
Great place for storage! Needed work done at the house and had to move my antique car out for a while. Moved it in and never any real problems that I didn't create myself. Thought I lost my keys and was having them remove it for me when I found it. Went to get my car out and the door stuck in the up position (went past the stop) and wouldn't come back down. She was out there right away and got it fixed. I liked having the web/phone access to open the gate to get in. great on a rainy day or when you don't want to use the pad onsite. All in all they did everything they were supposed to, were friendly and helped me when I had issues. Cost was also reasonable compared to others. Would use again if needed.
May 18, 2021
Google Public Storage Riza Vanderschaaf
Great service and friendly staff
May 12, 2021
Google Public Storage Olga Garcia
Cindy was very good. Thank you
April 29, 2021
Google Public Storage Alex Rivera
Had a great experience at this place, Cynthia was very helpful and so nice, the property is always spotless and easy to get around
April 29, 2021
Google Public Storage Carrie Gutierrez
This is a wonderful place with Great customer service ! Thank you so much Jessica for all your help much appreciated !
April 29, 2021
Google Public Storage Whited Travis
I've been here 3 weeks now and I really do appreciate and respect Cynthia she is kind and she always seems to be where she needs to be. Sometimes she in the office other times she's out riding around on her cart cleaning the place up and driving by waving and checking to see if I ever need anything. Not only that but it's placed in a perfect location
April 26, 2021
Google Public Storage M Estrada
Cynthia was very helpful when we had questions. Cynthia was also checking the property to ensure it was clean and secure.
April 9, 2021
Google Public Storage Walter McMillan
Cynthia was very helpful, simple process. Facility looks well maintained. Unit is very clean. She left me her phone number in case I have any issues. That doesn't happen much these days.
March 29, 2021
Google Public Storage Martin
Great service.
March 14, 2021
Google Public Storage Yuri Grand
100% Satisfied with my time at Public Storage. I needed a small unit for my move from a one bedroom apartment to a 3bd 2 bth house. Needless to say, we didn’t have a lot to move but the unit helped with the organization and process better. Cynthia was extremely attentive to our unit needs and was kind enough to share some laughs as we walked to the unit for viewing. I never felt pressured or uncomfortable with any up her upsells as she took a need we had and used it! We left with a small unit, boxes and tape. Pretty cheap too, I might add. I recommend this specific location to everyone I know. Thank you Cynthia and Public Storage! Y’all are awesome🥰
March 5, 2021
Google Public Storage Laura Sheedy
Cynthia was professional and very helpful.
February 26, 2021
Google Public Storage stacy smith
The lady there Ms Cynthia was very nice
February 26, 2021
Google Public Storage David Meyer
Had rented a unit here before. Very Happy with storage unit. Needed to rent again, Cynthia made the process quick and easy. Glad I came back to this Public Storage location.
February 23, 2021
Google Public Storage Clyde Burgess
February 11, 2021
Google Public Storage PRANEE RICHARDS
Cynthia was very helpful.
February 10, 2021
Google Public Storage Dominick Gonzales
Cynthia is a very good rep for this Public Storage location as she definitely knows here job. From all of the details pertaining to the storage unit(s), to coming over to me (while she was on her break) as I was preparing to enter the gate to let me know that I could simply use the QR code reader on my phone to open the gate (via the app)! Every other time I would simply get off of my truck to punch in my code. She goes the extra mile for her customers and qualities like that are sad to say becoming a thing of the past...But not with her! I do apprecaite her and would highly recommend this Public Storage location to anyone needing their services in the Hutto & Pflugerville area.
February 8, 2021
Google Public Storage Ben Nemeth
Cynthia has always been super helpful with my storage needs. Would recommend coming here if you need a storage unit!
February 7, 2021
Google Public Storage Chara B
Delightful customer service.... to find the space I needed!!
February 6, 2021
Google Public Storage Brandon Scholl
Great place and great service all the time!!!
January 29, 2021
Google Public Storage Brandy Robertson
Clean and everyone there is really nice!
January 25, 2021
Google Public Storage Mark Liebenow
I went to this Public Storage location and was very impressed with the service. Gail was very friendly, knowledgeable, and efficient in helping me with my purchase. I highly recommend this establishment! January 25, 2021 - Went to my close by and favorite Public Storage again today. They had exactly what I needed (boxes) and were very friendly and knowledgeable. I love this place...so easy!
January 25, 2021
Google Public Storage R
No issues, easy rental, good hours and the app works well. Thnx Cynthia!
January 11, 2021
Google Public Storage Mind Your Business! with Donna
2021 UPDATE: cancelled my storage unit with absolutely no problems at all. Cynthia had completed her admin tasks and the email sent confirming my cancellation was in my inbox within minutes. i gave two days notice and wasn't charged any fees. once the cancellation is finalized by Public Storage staff, your online account is also deleted and you will no longer have access to it. i wanted to remove the payment info i had stored, but was unable to do so. thank you for making this entire experience stress-free! * * * i've been a customer at this location for two years and CJ has never disappointed me! the units are well insulated and free from insects. thank you for providing a secure place to store my treasured valuables!
January 6, 2021
Google Public Storage Paul Hernandez
Worse Facility there is and no loyalty to customers and they raise the rent on you like ever 6 months. DO NOT RENT FROM HERE!!
December 17, 2020
Google Public Storage Alma Croix
Hubby needed more packing boxes. Cynthia was extremely helpful inn making decisions about size & number of boxes needed. She didn't need to, but she also helped carry the boxes out to his truck . Wearing a knee brace, he really appreciated that! After a couple of weeks, we decided to rent a storage unit. The process online was simple. Hubby went over to get more boxes etc and Cynthia was great - 5 star service at its best!
November 14, 2020
Google Public Storage Todd Blackmon
Excellent service! Cynthia was great.
November 8, 2020
Google Public Storage Teal Zimmerman
Unit was very clean and easy to use. Paid online. Was nice to be able to give a day's notice of moving out of the unit without penalty. Staff was very nice.
November 6, 2020
Google Public Storage Stephen Richarme
Efficient, secure, and affordable. I was able to store my stuff for months without worrying about it, and without a big hit to my wallet.
November 2, 2020
Google Public Storage Dalton Simmons
Cynthia has very helpful in the renewal process. Her suggestions were helpful and on point.
October 26, 2020
Google Public Storage Francina Black
October 19, 2020
Google Public Storage gino h
What's not to like about clean, well lighted, climate controlled storage units? Indeed!
October 10, 2020
Google Public Storage bruce reed
I have been very please with the public storage location. Cynthia was very helpful and she does a great job keeping the unit clean. I have used storage units in the past and this has been the cleanest and easy to get to. Great job Cynthia in keeping the location in top condition.
October 4, 2020
Google Public Storage Mac Rodriguez
Cynthia, thank you for making getting a storage in such a difficult time for our family. You made the experience effortless and comfortable. Thank you again.
September 23, 2020
Google Public Storage Rebecca Morton
Best customer service by every employee.
September 14, 2020
Google Public Storage Tony Baker II
This location offers great deals and awesome service! I am moving to the area in October and needed a place to store my belongings. I have had a great experience at this location. Cynthia and Ruby were extremely helpful and helped me transition smoothly to the space. They have been readily available to take my questions and have explained all the requirements of the space in a clear, concise way. They have went above and beyond and I highly recommend them to anyone in need of storage.
September 13, 2020
Google Public Storage David Reyna
Amazing customer service. Cynthia was very helpful and explained everything very professional.
August 25, 2020
Google Public Storage Online Photo and Video Production Guide
August 3, 2020
Google Public Storage Billy Richardson
Clean, quick access
July 28, 2020
Google Public Storage Nick Gonzalez
Kenya is awesome
July 25, 2020
Google Public Storage rigor mortis
July 22, 2020
Google Public Storage Jay T 420
Kenya was very helpful
July 18, 2020
Google Public Storage Maria Sanchez
Kenya was sooo knowledgeable and very helpful. She was very polite and wonderful.
July 10, 2020
Google Public Storage Cassandra Jackson
I called this facility regarding the two units we have and Ruby was amazing! She answered my questions and followed up when she said she would.
July 3, 2020
Google Public Storage Shuntavia Wimby
Love Trena’s customer service! She was so helpful and knowledgeable and took care of me quickly. I’ve rented with public storage in the past at another location and the customer service here is way better. Thank you!
June 30, 2020
Google Public Storage Manuel Rico
Tina was awesome full of great energy. Also very helpful. I will definitely use this location again
June 17, 2020
Google Public Storage Yolonda Rector
I love the customer service at this public storage. John is always so pleasant and helpful. I was in need of transferring from a corner unit to a unit more on the main halls and Kenya was so helpful in helping me to make this transfer smoothly. Thank you public storage for your awesome customer service.
June 12, 2020
Google Public Storage Chance Barrett
Kenya had good customer service. 5 stars!!
June 7, 2020
Google Public Storage Chad Seilbach
Kenya was awesome. She stayed late for me and was super helpful !! Thank you
May 18, 2020
Google Public Storage K Travels
I’m a bit disappointed and angry at the service here. I had put a 10x 20 unit on reserve May 12th. The morning I was suppose to come in, I was not feeling well and did not want to infect anyone in case it was something serious. Spoke to a woman and she told me someone else wanted the 10x 20. I felt pressured and told her if they want it, she can give to them. She even stated that she rather I did not come in since I was not feeling well. Because I opted to give up the reservation, she says she has a 10x30 coming up and can give me the price of 108$. I told her it would be perfect as I have a 10x 20 and a 10x 10 and trying to consolidate everything. She said she’ll make a note and someone would call me when a 10 x 30 was available. It was suppose to be available by the 19th. I have been waiting on a phone call for this unit! Imagine the disappointment when I received a call stating my 10x20 was open and I can come in. So you guys got a message to call me today when the 10x 30 was suppose to open up, BUT did not see the note about a 10x30 being on hold for me???? The lady I spoke to today states there was no such note documenting the 10x 30 was reserved for me or for the price of 108$. Honestly, it felt like a d*ck move and bad business practice. I was given the choice of a 10x 25 for 108$, but by then I felt screwed. I’m not sure if I’d be comfortable storing my belongings with them and leaving Uhaul after 6 years of business with Uhaul. Extremely disappointed as I have been getting everything ready for the move.
February 26, 2020
Google Public Storage Linda Kelly
Clean no mice or roaches present
February 24, 2020
Google Public Storage Preston Williams
I've worked retail for several years and I gotta say John the manager has probably the best customer service I've ever seen.
February 24, 2020
Google Public Storage Nancy Robles
I had the best experience! John was great. Place was clean. He was helpful and inviting. Answered any questions and concerns. Cool dude! Made my move or transition to Pflugerville smooth. Thanks hon! I appreciate you!
February 22, 2020
Google Public Storage Don Harris
Your team at Public Storage is awesome. John and Ruby were so helpful and nice. Much Appreciated..!!
February 16, 2020
Google Public Storage Alex Hughes
John is the best! Keeps the place cleaner than previous manager and fixed the gate! Gave great advice on storage and suggested a moisture absorbent for the wooden items we are keeping in the space. Definitely recommended.
February 15, 2020
Google Public Storage Elizabeth Sunrise
I needed to pick up some boxes simple task for me but I was not expecting that I would leave this little store with the biggest smile. Ruby helped me to my car with the 10 boxes I got but I just can't get over how she made me feel so welcomed. If I need any packing simples again I know where to go.
February 9, 2020
Google Public Storage Caroline Romo
Their nice and clean.awsome service.thanks
February 6, 2020
Google Public Storage James Selby
The customer service I received from John was exceptional. He was Awesome very knowledgeable!!
January 29, 2020
Google Public Storage Quinton Davis
Ruby was such a wonder person. She really helped me and was very friendly and knowledgeable. She was professional and Ruby represented Public Storage very well. Based on my experience I give Public Storage 5 stars because of Ruby. I recommend she gets a raise.
January 24, 2020
Google Public Storage Arnie Eby
The manager, John, is awesome. Friendly, helpful and engaging while he keeps the property in top shape. I feel safe when I go to my storage area. I appreciate that there are plenty of carts available so multiple people can be in the same area and can easily get their items to and from their personal storage unit.
January 19, 2020
Google Public Storage natasha martin
The customer service that I received from John was exceptional. He went above and beyond and I truly appreciate his help. He agreed to wait after hours for my movers and I to arrive from Houston, TX. I’d had a really bad experience with the first moving company that I had hired and was extremely frustrated and stressed and John was very empathetic and super helpful. He made me feel at ease and told me that he was there to help in any way, which he did. Thanks so much John for everything! I appreciate you very much...
January 18, 2020
Google Public Storage E J
Today I came to Public Storage in Pflugerville and I couldn’t ask for more better service John explained everything detail. I was ready to move in that next day, thank you so much for your excellent service.
January 12, 2020
Google Public Storage regina l
My boyfriend and I rented a storage unit here and I have to say we are happy we came here first. The facility is very nice and John, the manager was very patient and helpful.
January 8, 2020
Google Public Storage T Roberson
Had a great experience with public storage Ruby was very patient with me. Explained every detail very friendly lady.
January 5, 2020
Google Public Storage 1399mylo
Awesome customer service from John very helpful.
January 4, 2020
Google Public Storage Cristal Clark
It was pleasure doing business with John and Cody. The facility was super clean and very appealing. They were so gracious and kind and I left feeling like my belongings would feel like they were at home, ha. They were super amazing.
December 28, 2019
Google Public Storage Corbin Harris
Very helpful when I was stressed out about my move, and was always there when I called early and late. Felt like I was the top concern.
December 20, 2019
Google Public Storage gerome drepaul
John is great he made sure we were well taken care of and provided us with his honest opinion I will definitely recommend this storage facility to anyone who needs one.
December 12, 2019
Google Public Storage Tammy Morton
Great place, need to watch actual pricing after first month
December 10, 2019
Google Public Storage Derek Garcia
Rolled up to the storage at 5:30 with no appointment and the Manager John was beyond fantastic! Great customer service/experience. Very thoughtful and knowledgeable
December 5, 2019
Google Public Storage Lesli Wilson
Zaida was absolutely amazing with us. She took the time to help us get what we needed and answered all of our questions. Showing us the appropriate units that meet our needs and provided great customer service!!! I am very happy with our decision to chose this location.
December 3, 2019
Google Public Storage cee19 d
Clean, safe facility. John and his staff always friendly and eager to help. Highly recommend this particular location.
November 24, 2019
Google Public Storage Liesa Bloomer
I came to this location to buy some boxes. The manager there greeted me at the door and help me figure out what I needed. John was very friendly and even helped me carry out to my car. Great customer service!
November 19, 2019
Google Public Storage Amy Johnson
John great at customer service! I will definitely keep storing here and tell my friends and family!
November 18, 2019
Google Public Storage April M Graham
John is flipping amazing!!!! He is so personable! No other storage companies have got nothing on this public storage.
November 10, 2019
Google Public Storage Robert Morris
I rented a storage room last week. Zaida was on duty and did a great job. She was very nice and friendly. She showed me my unit, explained the process and answered all of my questions. It was really a very pleasant experience.
November 7, 2019
Google Public Storage julia trejo
John was truly he best and most helpful in renting my storage unit today I am so grateful for his assistance and customer service !!!
November 3, 2019
Google Public Storage Theresa Estherstarrose
Great customer service! Answer all your questions, as well.
November 2, 2019
Google Public Storage geno hernandez
As far as the management at the facility is concerned I would say John is a great asset to this company. He provides great assistance in anything you need with a great attitude. CJ was also willing to help when ever needed, she was the previous on site manager. As far as upper management I can not say the same. I have been a customer for over 5 years now You would think that would account for something. But they never give you any discounts or perks or breaks of any kind. In one instance I asked to speak to the General Manager and she never called me back. In conclusion, the management (John) at the facility provides excellent service with a great attitude
October 31, 2019
Google Public Storage Kimberli Kerley
Love this place.... John is awesome and always willing to help and love the way he is fixing up the place!!!
October 29, 2019
Google Public Storage Jeanie Fontenot
Rent went up 4 mths after I rented my storage... I would not rent this from this place again nor would I recommend it to anyone....
October 24, 2019
Google Public Storage Maria
John and Tina do such a great job and I feel great storing my items here with John. Great job !
October 6, 2019
Google Public Storage Elysian S.
GREAT SERVICE! Very clean facility and John is super welcoming.
October 5, 2019
Google Public Storage Robin Scott
Great Service, Great Staff, Great location John was awesome making sure there was enough space in the unit to store what we needed. Highly recommend this location and John.
October 5, 2019
Google Public Storage Harvey Schneider
I felt that the service provided by John was excellent. He was friendly and most helpful making the renting of storage space for my vehicle very easy and accommodating. I would highly recommend this facility as being excellent. Dr S
October 5, 2019
Google Public Storage Chris Young
John and Ruby are awesome. They were kind, helpful, organized and efficient when I came in today to finalize my reservation. All of my questions were answered and everything was taken care of quickly and easily. I highly recommend these guys!
October 4, 2019
Google Public Storage Sam Cano
October 3, 2019
Google Public Storage Dida Gonzales
Trena provides us with superb customer service today. She was very knowledgeable and friendly. Tina and Robin were also nice and immediately greeted us! Keep up the great work ladies!!
September 28, 2019
Google Public Storage Anna Gumato
John the new manager of this branch has been very helpful and pleasant. He takes time to take care of each customer. The office used to smell heavily of cigarette smoke, I mentioned it to him and he was very apologetic and told me the old manager used to smoke and the smell seeped in through the office. He must’ve scrubbed the walls and floors of that place clean I came back a couple of weeks later the smell of cigarette smoke was gone. It now smells great! Awesome job John!
September 26, 2019
Google Public Storage James “Pickle” Pickell
Great new location for my business and not over priced...
September 22, 2019
Google Public Storage Kristen Harrison
John was amazing! He was very helpful, informative and super nice! My unit is very clean and spacious. This location gives great deals and the area is perfect!
September 20, 2019
Google Public Storage Colleen Johnson
John is doing an excellent job. He is very knowledgeable when it comes to explaining all of the features of the property. Anyone who needs storage should come and speak to John.
September 15, 2019
Google Public Storage David M
Was short on time due to a pending move. John was quick, helpful, and professional. I will definitely rent here when I make the move.
September 6, 2019
Google Public Storage Cheryl Yancy
John is a really nice and gentle spirit. He accommodated me and my search for a storage , gave me a tour and all around provided me with Great customer service. And he is funny too !! lol I came here based on the great reviews and this place deserves it. It really does ! You guys KEEP IT UP.
September 5, 2019
Google Public Storage Sri Bachtiar
Clean place and John the manager gave me enough time to make decision which storage I want to get. I am happy for that. And FREE LOCK.
September 5, 2019
Google Public Storage FDM MLR
September 4, 2019
Google Public Storage Nick Omlansky
Sweet
August 18, 2019
Google Public Storage Persuasive_Mind
Cj was very helpful, & amazing.
August 17, 2019
Google Public Storage Za swa
Althought I've used this place before, C.J. is so welcoming. Love her.
August 10, 2019
Google Public Storage Nkem Ajoku
Professional staff, decent environment. I feel my stuff is safe there. Highly recommended
August 9, 2019
Google Public Storage Robin Colpitts
CJ was very helpful today when I rented a storage unit. She took me to 3 units til I found the one that looked just right for my family. She had some good ideas on how to position items to make maximum use of the unit. Highly recommend!
August 9, 2019
Google Public Storage Fady Dandachle
August 8, 2019
Google Public Storage Sohyun Yu
CJ is very nice and helpful. Thanks.
August 7, 2019
Google Public Storage E H
CJ was very professional. The only recommendation I would have is that she needs help (someone to staff the desk and someone for grounds). It seems a little unreasonable she has to do both.
August 6, 2019
Google Public Storage Robert Lowe
Cj was awesome setting up our account and very fast!
August 6, 2019
Google Public Storage Paul Thrasher
C.j was great and helped make everything easy. Veey kind. Place was clean and in great shape. Thanks Came in today and last minute!! Cj was great and got the job done as always. Thanks
August 3, 2019
Google Public Storage Sky Patterson
They were very helpful and kind.
August 2, 2019
Google Public Storage Cliff Wright
My experience with this Public Storage is good for the most part, however, since I have been renting a unit my rent has been increased 6 months after I moved in and I have been a renter for almost a year and since I have been there the keypad to exit from my side of the property has been broken which means that I have to get out of my vehicle and walk to the one that works to type in my code or I have to drive all the way around the entire property to pull up next to it. This is very inconvenient and I think for it to still be broke after a year is just not acceptable. But they still increased my monthly rent after just 6 months. Customer service has always been good though.
July 31, 2019
Google Public Storage Madison Keith
hours are lame
July 27, 2019
Google Public Storage Chad Crook
July 27, 2019
Google Public Storage Rebecca Mills
July 12, 2019
Google Public Storage sandy havlen
So far so good secured a storage space today staff was very friendly.
July 11, 2019
Google Public Storage Erin Darling
CJ and Ron exceeded our expectations when we arrived to set up our storage unit. If you need to store your belongings in the Pflugerville area, I would absolutely recommend considering this location, and also checking for any sweet deals on the website.
July 3, 2019
Google Public Storage Eduardo Lizcano
Quick and easy online reservation of a storage unit one day. Met with CJ the next day at Public Storage location and within minutes she had my application completed and walked me over to a nearby storage unit. Couldn't be any easier!
July 1, 2019
Google Public Storage Julia Trejo
Great, fast, friendly service!
July 1, 2019
Google Public Storage Paul Ohle
CJ has been very professional and fun to be around. I was in between jobs and she made life easy even when I was hard to get hold of. I appreciate the great service so far.
July 1, 2019
Google Public Storage Leah Moss
CJ is a total class act. I highly recommend this storage unit. I needed a temporary place while moving and was able to use this place for a month for $1 (about $68 when all said and done with taxes and app fees but still $1 for 30 days).
June 29, 2019
Google Public Storage Jonathan Blonder
CJ and team were berry professional and responsive to our needs. Appreciate all of their help.
June 29, 2019
Google Public Storage priscilla reyes
MS. CJ is always helpful
June 29, 2019
Google Public Storage Aaron Fesko
CJ is the manager and phenomenal to deal with. She is knowledgeable and tried to really serve what was needed for my mother's move. Helped setup nicely and even saved me some money with the specials they had going. Drainage system is great throughout the unit's no water issues with multiple flood warning storm's 👍Good sized unit's no issues with bugs, rodents or water during the time my mother's house was in storage waiting for her new house to finish getting built so she could sign on it and get back to having a house 😍
June 29, 2019
Google Public Storage Jessica Matthews
Very friendly and extremely helpful!
June 24, 2019
Google Public Storage Jason Harrington
Great place and service. My unit is super clean and ready to do. I recommend the Wilke Ln location for sure. Thank you
June 19, 2019
Google Public Storage Miriam Alejandro
CJ was great in explaining everything i need and may me feel very comfortable i made the right choice. Awesome C J
June 3, 2019
Google Public Storage A L
May 29, 2019
Google Public Storage Noah Lozano
May 29, 2019
Google Public Storage Contractor Federal contracts
May 27, 2019
Google Public Storage Anjella Blair
Yesenia was so very helpful. She went above and beyond to make sure that I was taken care of after I made a mistake when I rented my unit online. She was knowledgeable, kind and very professional. Thank you Yesenia for going above and beyond.
May 23, 2019
Google Public Storage Adam Mandel
Fantastic customer service by C.J.!!
May 17, 2019
Google Public Storage Brandi Morita
Excellent customer service! I was able to reserve my unit online for the best pricing and complete the process at the storage facility with extreme ease for immediate move-in. I’m looking forward to utilizing this location for my storage needs. Thank you again, CJ!
May 8, 2019
Google Public Storage Nora Garcia
C. J helped me out right away, when we met in person I showed her how big the things I would need to store were and she helped me get the rt unit size one that would make it way easier on me. The prices are excellent and I did call many others for quotes. Thank you C. J.
April 26, 2019
Google Public Storage Wayne Milam
April 16, 2019
Google Public Storage Ben White
CJ is awesome, always takes care of whatever we need!
April 16, 2019
Google Public Storage Paul redden
March 23, 2019
Google Public Storage Edye Mitchell
Absolutely the best. Lovely & caring about our needs. A blessed experience💖!
March 23, 2019
Google Public Storage Tina Spafford
I would like to commend CJ, the manager at your 19339 Wilke Ln, Pflugerville Tx location, for the courteous, friendly, and very professional manner in which she took care of my ex-husband Michael Redding over the last couple of years in which he rented a locker from you.
March 22, 2019
Google Public Storage Martin Hernandez
I like this place. It’s always nice and clean. Never any issues with accessing the building and the staff is always helpful.
March 7, 2019
Google Public Storage Carly Hutter
CJ is great and goes above and beyond. We could have gone to a storage unit closer to our house, but the reviews about CJ were spot on. Service is key, great work CJ!
March 5, 2019
Google Public Storage Trojacek Family
Management at this location is awesome. They were very prompt in calling to schedule a time to come review the unit and CJ was very informative and helpful during our first meeting. The facility is clean and gate code access is required to enter/exit the facility. The location is very convenient to the tollway as well.
February 27, 2019
Google Public Storage Duncan Robertson
CJ is an absolutely lovely Public Storage manager. Unlike others, she is involved, caring and friendly and no doubt am I staying with her. Recommended by me! 👍👍👍
February 16, 2019
Google Public Storage Kaci French
Management here is wonderful and very responsive. CJ explained all processes very thoroughly and was great to work with. Facilities are clean and secure. I would highly recommend. — Sam and Diana
February 12, 2019
Google Public Storage LitlThulk Galpin
Cathy and CJ helped me find a storage unit for my family while our home is on the market. Cathy was super sweet and despite being in training knowledgeable and very helpful. I highly recommend this location for anyone looking for a storage space. Thanks again!
February 11, 2019
Google Public Storage Scott McComas
Yesenia did a good job if getting through the rental process fast and efficiently.
January 27, 2019
Google Public Storage EJ
CJ is polite and provides plenty of information thoroughly so you can understand what your paying for.
January 26, 2019
Google Public Storage Mindee MacCollister
During my visit today at this property, CJ, the store manager, was extremely helpful in assisting my needs!! She went above and beyond helping me and made my experience with Public Storage a fantastic one! I recommend using this particular location for your storage needs, as they treat you with kindness and respect, also while assisting you with all of your storage needs! Thank you so much CJ!! -Mindee
January 26, 2019
Google Public Storage Dave Burns
CJ is wonderful and very helpful!
January 19, 2019
Google Public Storage Kevin Hanna
This storage facility is very clean and organized. CJ explained everything completely and gave us some useful tips which made getting our unit easy.
January 17, 2019
Google Public Storage Chris Vanloan
CJ and Tarie provided great customer service. Always professional and helpful.
December 19, 2018
Google Public Storage Bianca Tristan
CJ was great! Very helpful. Good location.
December 10, 2018
Google Public Storage bo bottom
CJ is great to deal with! The property is well taken care of and is always clean.
November 24, 2018
Google Public Storage SoundmanATX
October 27, 2018
Google Public Storage Todd Dunham
Nice
October 10, 2018
Google Public Storage Luis Andrade
September 2, 2018
Google Public Storage scott linsenman
Yesenia was very helpful and friendly. Great customer service!
August 30, 2018
Google Public Storage Jessica Duckett
Great storage, friendly staff, clean facility.
August 17, 2018
Google Public Storage Harley Jones
August 9, 2018
Google Public Storage G G
First time experience; appreciated CJ and the service she provided.
August 9, 2018
Google Public Storage Kelly Newcomb
CJ is awesome! Very helpful and went the extra mile to be sure I got the best deal on a unit. I highly recommend the Public Storage on Wilke Ln! UPDATE: The time came where I no longer needed the storage unit and CJ was very helpful! She immediately stopped the auto-draft on my account and had me on my way in minutes. If the need arises again for a storage unit, CJ and Public Storage will definitely have my business!
July 25, 2018
Google Public Storage Chris W
Yesenia was amazing friendly and very helpful. Both her and the property manager were very helpful and informative and made sure that I had the correct size storage for my things and they also made sure I had all of my moving essentials.
July 19, 2018
Google Public Storage Mark Richards
CJ helped me get a new unit, caring fast and so kind. Highly recommended, ask for CJ too. Clean property as well.
June 29, 2018
Google Public Storage Lindsey Barrera
June 25, 2018
Google Public Storage Michael Alford
I was so impressed with the customer service that I received. CJ was very impressive with her knowledge of her products . I didn't have a clue what size storage I needed .She was able to tell me and saved me much time and worry. I highly recommend this Public Storage location to anyone wanting professional help. Thanks again CJ, you are awesome!
June 23, 2018
Google Public Storage Tom Bilisoly
Clean Units, and very professional & helpful onsite management!!!
June 17, 2018
Google Public Storage Trenton Arbuckle
After losing our phone on the property, we asked and received add permission to look around and find it (we didn't succeed in our endeavors). CJ, the proprietor, ended up personally scouring the entire property herself and eventually found our phone. Where we come from, we call folks like this "salt of the earth" people.
June 10, 2018
Google Public Storage Quincey Riley
May 19, 2018
Google Public Storage Brent o
Awesome service! Glad I found them. Property 25875
May 18, 2018
Google Public Storage Jesus Garza
Nice looking and good storage.
May 18, 2018
Google Public Storage OlgaLydia07
CJ, is an awesome lady for helping in suggesting and showing the different size of spaces, I needed for my personal items. Thank you.
May 14, 2018
Google Public Storage M Davis
Great location. Friendly staff. CJ was so helpful during the process, even though we got there just before closing. Thanks!
May 8, 2018
Google Public Storage KASSIE BRIGGS
May 5, 2018
Google Public Storage Nicole Shaffer
Yesenia was wonderful. Very informative, patient and provided excellent customer service.
May 3, 2018
Google Public Storage Daniel Dara
I guess it depends what time of daily. Mostly seniors during the day
April 29, 2018
Google Public Storage Blaine Floyd
April 26, 2018
Google Public Storage Emile Tang
Thank you to Des mond and jenny
April 15, 2018
Google Public Storage Kate Peterson
April 14, 2018
Google Public Storage Mary Dobrich
Very clean and secure. Staff is extremely helpful. Wish they weren't so expensive.
April 13, 2018
Google Public Storage Julia Pirir
Was clean and secure
April 13, 2018
Google Public Storage rootedNtexas Michael Tassler
Keep it moving!
April 9, 2018
Google Public Storage Freddie Martinez
Gail was very helpful and explained everything thoroughly. She also made me feel very comfortable. Gail is awesome.
April 2, 2018
Google Public Storage Stancy Spencer
The minute I walked in Gail, was ready to assist me .I wasn't in the best of mood and was rushed by time Gail, was very patient and remained calm Gail, is a wonderful people person thank you.
March 26, 2018
Google Public Storage George Herrmann
Gail was awesome with all the details involved with renting a storage unit!
March 18, 2018
Google Public Storage Neubi Stenquist
March 17, 2018
Google Public Storage cece germer
CJ was so professional and got me and my family the perfect space we needed!
March 11, 2018
Google Public Storage Victoria Holcomb
Smells absolutely horrible the moment you open the door. Whomever lives above the office is a heavy smoker.
February 28, 2018
Google Public Storage Reshada Wright
Not Happy with this place ANYMORE. I had to buy a lock because my key was misplaced, the only item i had was a washer left in my unit. I called pop a lock paid them to cut the lock,& was told I had to purchase another lock for a unit I wasn't using any longer! I left voicemails etc stating I had one item left in my unit! A staff had to present for this to happen,& she still allowed for this to happen. Basically 20+ dollars gone for nothing, waiting on a refund from the manager. I've done business with them over a year!
February 9, 2018
Google Public Storage Karin Kubbala
The moment I walked in, Gail promptly greeted me and answered all the questions I had about what storage unit size would work best for my needs. She gave me a couple options and broke down the prices of each, thus taking me to look at the available units (that I was interested in). We got to talking and I was thoroughly enjoying her infectious attitude. It really brightened my day! After making my decision on the proper unit, CJ checked me out. All in all, the customer service was outstanding and the rates were highly affordable. I would recommend this location to anyone whom should ask :)
February 7, 2018
Google Public Storage Keith Pack
CJ was Very helpful and knowledgeable in getting me fixed up with what I needed. The complex was very clean and organized and also the prices were better than what I found in other places. Thanks guys.
February 7, 2018
Google Public Storage Derwood Kirby
Great service
February 2, 2018
Google Public Storage Jeran Hogg
CJ is amazing! We just moved from California and she had everything set up for us before we got here! Incredibly accommodating and helpful, we couldn’t have asked for anyone better. Great customer service and sweet as an be!
January 15, 2018
Google Public Storage Neil Dombrowski
The property was always clean, and there was never a problem accessing my items. Gail and CJ were top-notch.
January 11, 2018
Google Public Storage Dustin Walker
January 3, 2018
Google Public Storage Robert Demarco
Absolutely painless to move in. Reasonable prices and great service.
January 1, 2018
Google Public Storage Michael Plutt
December 19, 2017
Google Public Storage John Gallagher
December 4, 2017
Google Public Storage Trish Poulter
December 2, 2017
Google Public Storage Cindy Gleason
I can't say enough about how incredibly helpful CJ, the manager, was in arranging for my storage unit! Patiently answered every question, and offered workable solutions. Usually available to take a call, or called back very soon. I'm confident that my possessions are secure. I would highly recommend this location if you are looking for storage in the area! CJ is a kind person, and is wonderful to work with. There aren't many places, or their management, you can say that about these days. Many, many thanks!
November 25, 2017
Google Public Storage Glorious Williams
November 21, 2017
Google Public Storage jennifer wycuff
The manager and staff are so helpful and understanding. I would recommend this storage place to my friends and family. Excellent pricing and the staff is incredible. They go over and beyond. Thank you.
October 22, 2017
Google Public Storage Jeremy Jones
Thanks for making the process today so easy.
October 16, 2017
Google Public Storage Linda Ballard
I would like to thank CJ and Gail....they made the experience so easy and their customer service was the best ever, thanks girls. CJ is the best several days I caught her cleaning outside of the storage buildings. What a trooper!!!
October 13, 2017
Google Public Storage Darqness Won
CJ and Gail are true professionals, and friendly, kind people. It's a joy to work with them, and we can't recommend them more highly.
October 9, 2017
Google Public Storage Jessica Morris
Gail was so helpful and accommodating. I came in at 4:45 on a Sunday when the closing time is 5 and she was so sweet and willing to answer all questions and show me the unit. Did not feel rushed and just great service!
October 4, 2017
Google Public Storage Eramos los Abundez
We have been here 3 years or so and pay $94/mo. They keep our stuff safe and they're always so friendly when we go to make a payment. They even know us by name! CO and Gail are super friendly and help uys with all our questions. It's a great place!
September 30, 2017
Google Public Storage Lisa Lasch
I filled out information online and CJ called within 30 minutes to set up a time to show me a unit and finalize paperwork. Fast, easy and friendly.
September 29, 2017
Google Public Storage Sherry Barnes
Great place with great service! CJ is amazing and always so helpful!
September 25, 2017
Google Public Storage Nancy Reynolds
I was pleased with the service I received from Gail and CJ. I was new to this location because of my move but I knew about Public Storage. Gail showed me the unit and answered any questions I had. I would recommend this location because it is easy to get into, friendly staff and clean.
September 15, 2017
Google Public Storage Dominic Calabrese
Excellent service, with no hassle! I was able to walk in and get a unit within minutes. Jake was the associate who helped me, and he was extremely personable and easy to work with. By far the best storage company I have delt with!
September 6, 2017
Google Public Storage Chuck Petersen
CJ and Gail were amazing. Throughout the entire process from rental to close they helpful, friendly and thorough. The property was clean and safe. I would highly recommend Public Storage to anyone who asked.
September 6, 2017
Google Public Storage Mike Thomas
Absolutely Fantastic Customer Service- "How can I help you" is CJ's motto. CJ is the site manager and lives on the property, we are lucky to have her. CJ IS #1 IN MY BOOK. Another satisfied customer DFW Mike
August 23, 2017
Google Public Storage karen gilmore
C.J. the manager seems to be always available. Helped me get good deal on 2nd unit. Place is always clean. Have had no problems. Feels secure. I do not have problems getting in during business hours.
August 21, 2017
Google Public Storage David Chol
CJ and Gail were absolutely wonderful!! I was in need of help quickly and they were so bright, happy, and helpful. They got my issue taken care of smoothly. Great experience! I will definitely continue to use Public Storage. Thank you CJ and Gail!!
August 19, 2017
Google Public Storage Sara Blank
Great location, clean, best price and Gail is wonderful. If you need a storage unit, this is the place!
July 31, 2017
Google Public Storage Kate A. Bares
CJ's great! She answered all our questions and got us in a unit quickly. So far so good!
July 19, 2017
Google Public Storage Paul Fiero
The office staff (CJ) has always been very helpful and friendly. The unit I had was clean and well maintained. I am changing facilities because of cost and location (the new place is literally 1 mile from my house).
July 15, 2017
Google Public Storage Am Esco
Clean, affordable and excellent customer service.
July 14, 2017
Google Public Storage Edwin Byford
Very personal and helpful management. Clearly explained all I needed to know about policies and procedures for moving.
June 30, 2017
Google Public Storage Tyrone Capers
C.J. gave the best service, very professional.
June 25, 2017
Google Public Storage J P
June 10, 2017
Google Public Storage Chris Nelson
June 8, 2017
Google Public Storage Lorena Vasquez
Gail was awesome and very sweet!!! Great costumer service nice experience and nice doing business with them.
May 27, 2017
Google Public Storage Santos Mendoza
Cj the manager was very profetio al and nice, very easy prossecce
May 25, 2017
Google Public Storage Antonio leon
CJ is great i would absolutely recommend it to anyone
May 23, 2017
Google Public Storage Chhunny Heng
Quick and easy transaction. Now time to move in!
May 13, 2017
Google Public Storage Jp-Nitty Adame
CJ was very helpful, I arrived 5 minutes prior to closing. She was kind enough to stay after her shift and take care of the transaction. Highly recommended
May 12, 2017
Google Public Storage Autumn Gonzales
CJ is the property manager at this location and she is wonderful! Very helpful. Gate access code with a climate controlled unit... CHEAPEST PRICE AROUND! Go Public Storage!
April 15, 2017
Google Public Storage Kerry Watts
CJ the manager had great customer service she was really nice and she helped me out alot. It was a really good price i was happy.
April 13, 2017
Google Public Storage Wendy Sonnenberg
CJ was awesome and helped guide me thru the process and explained everything. Awesome customer service!
April 7, 2017
Google Public Storage Kelly Tassler
CJ was the best! So helpful, kind and reassuring. When I first signed up she made sure I knew she was available on site any time I needed her. When my movers showed up to put everything in my unit, they werent sure if it would all fit. I went in to ask CJ how much for the next size up and she helped me make the best decision for my budget. I benefited from the first month free, only had to pay a prorate and moved into my house in less than 2 months. Every time I spoke with CJ she was polite, friendly and professional. Always accommodating. After I paid my prorate and started moving things out, we ended up taking longer than I had anticipated and CJ made sure I had access to my unit up to the last few minutes before the gates locked. I will definitely refer and reuse CJ and Public Storage again! Thank you guys for making situations as stressful as moving feel as though I had a friend there to help in any way they could. You guys rock!
April 3, 2017
Google Public Storage Lisa Wyatt
CJ was amazing. She made the experience fast and easy.
March 23, 2017
Google Public Storage Brecca Carter
CJ is very courteous and attentive. The location is clean, easy to access, and very secure. Thank you for you help today!
March 23, 2017
Google Public Storage I C
Great location. Signing and leasing was really easy. It was the best price in the area for climate control. CJ was really nice and available both times I was there.
March 12, 2017
Google Public Storage Matt Newman
CJ has been excellent for me during our relocation!! She knows we will only need our 10' x 20' unit for two months, but she's gone above and beyond to help us out. To start, she noticed that after I reserved the unit, the rate dropped $30/month. So she called me, cancelled my first reservation, and had me submit another to get the better rate. After I got into town and moved in, I wanted to buy a "damp check", the moisture wicking bucket that helps reduce humidity in the unit. I stopped by 2 minutes before she closed, as she was locking the door. She had no problem staying after and helping me out. If you need storage in the Austin/Pflugerville area, I highly HIGHLY recommend going to see CJ.
February 24, 2017
Google Public Storage kenneth boucher
very informative, really clean storage's, great location along with its secure 24 hour watch. CJ helped me out and i was impressed how humble an nice she was. highly recommend this place to anyone who is in need of a place to store their property.
February 18, 2017
Google Public Storage Careese Vieregge
CJ was great at calling after I filled the form out online and Aaron was a great help from the time we walked in to the time we left.
January 30, 2017
Google Public Storage Michael Turturro
Sign up was easy and fast. CJ at the front desk was friendly and very informative. Best rate in the area too. Entire facility was clean and well kept.
January 24, 2017
Google Public Storage david patterson
They had a unit available when we needed it, it was clean, climate controlled, and secure. The staff was great, very friendly and helpful, both with renting the unit and with purchasing moving supplies. Would definitely recommend this Public Storage location.
January 10, 2017
Google Public Storage Michael Thomas
I had nothing by complete satisfaction with the Wilkes Ln. location, managed by CJ. She is yery friendly, knowledgeable and will answer any question that you have. Plus she has the most beautiful blue eyes you've ever seen and a beautiful friendly smile that says welcome.
December 21, 2016
Google Public Storage Dailyn Breceda
Great staff. The mng CJ is awesome. Friendly and very helpful.
December 12, 2016
Google Public Storage Satya Miller
CJ was very helpful and the place is very nice and clean!
December 6, 2016
Google Public Storage Sarah Gilliland
The site manager was friendly and so sweet to my boys! We called ahead and she had everything ready for us so we were set up very quickly with a storage unit that is perfect for our needs. Would definitely recommend this location to anyone needing storage!
November 22, 2016
Google Public Storage Irma Pedraza
Excellent customer service. Great access to toll road.
November 18, 2016
Google Public Storage v27v (v27v)
November 16, 2016
Google Public Storage Vee Rod
This public storage is phenomenon!! CJ (manager) highly recommended her, great customer service & affordable rates. Love my belongings is safe with secure gate code, climate control units with AC. Units hallways are always cleaned and she is always walking around broom & dust pan cleaning from interior & exterior walk thru. Pay Bill online with no problems!! I'm always @ my storage unit in & out especially during holidays and CJ goes above & beyond to make sure you need any extras supplies to purchase in front office.
November 14, 2016
Google Public Storage Jacob Sessions
Other places are cheaper, cleaner, and have extremely friendlier staff. I got a good holiday special deal on a storage unit. After a few months they jacked the rate up without notice. The contract requires 30 day written notice to raise rates, which was never received and all they say is that it was sent. Talked to someone on the phone and that was no help at all. They do not tell you ahead of time that you have to buy their specialty lock, so be prepared to spend more money. One of the gate code entry boxes has been broken the entire time. I got a call the month after I moved in asking if I was moving out. Whoever stays at the apartment above the office is one extremely heavy smoker, walking into the office is unpleasant. I have rented from other places before and never had this kind of issue or such terrible customer service. Take your business elsewhere, you will be much happier.
October 6, 2016
Google Public Storage Michael Thomas
Great service with a very professional way .
September 20, 2016
Google Public Storage Rick Federmann
CJ and Mattie are totally focused on taking care of customers and managing the facility. Over the past few months I went there several times to lease climate-controlled rooms. They took time to understand what I needed and identified the most suitable vacancies. Then they took me to the available rooms so I could pick the ones I liked. The facility is in great condition. CJ and Mattie constantly walk the facility. They tidy things up, close doors to keep the cool in, and keep an eye on who is doing what. When I checked out they made the experience easy. In fact, they keep such a close watch on things they had the paperwork done before I stopped in to tell them I was fully vacated. I appreciated that because I felt confident that billing would not coast beyond the required notification period for vacating. If I need storage in the future then this facility is at the top of my list.
September 14, 2016
Google Public Storage Mohammed Merchant
It was a pleasure working with CJ; a true professional, very knowledgeable and extremely helpful. Thank you CJ.
September 4, 2016
Google Public Storage J S
CJ and Mattie were very helpful! check in was a breeze! I would definitely recommend this public storage to everyone!
September 3, 2016
Google Public Storage Randall Wickus
I see Public Storage censored my negative comments! Again this shows how they are only driven by the "bottom line" I've tried to pay for my storage over the phone, and they refuse to take my card number over the phone, saying I can pay online at their website, or come in and pay. I refuse to give them my card information on their website, and when I go in to pay, the doors are closed, during their own set business hours! They repeatedly say they're sorry about that, and to just drive back over. That's not just inconvenient, it's impossible my wife was very sick in the hospital and I was seeing multiple Dr.s and in rehab for a stroke. They cut my lock, took pictures of what I have, which is $1000's in antiques and will now auction them off while my wife and I are sick. They make me sick! Stay away from these greedy bastards!
August 24, 2016
Google Public Storage Mark Cunningham
CJ was EXTREMELY helpful to me. I feel really great about leaving my things with at this location. Thanks for telling me about the stuff that absorbs the dampness, too!!! :)
August 14, 2016
Google Public Storage William Brown
Mattie and CJ were awesome! Coming from out of town my wife and I weren't sure about the size or other options that would be needed to accommodate our move as our apartment was not ready and we needed a place to store our stuff. Mattie on two different occasions in the blistering Austin heat walked us through 3-4 different sizes until we found the one we felt comfortable with. She also thoroughly went over pricing and how to make our move as painless as possible. Highly recommend this location.
August 9, 2016
Google Public Storage nora mosley
had a storage unit for about 6 month, had no issues renting and no issues closing. Mattie was very helpful with our close out of the unit and I appreciated her great customer service. very helpful and friendly.
July 28, 2016
Google Public Storage sean saavedra
great customer service. very friendly. highly recommend.
July 20, 2016
Google Public Storage popi1113
July 17, 2016
Google Public Storage laurinda a
The previous publuc storage off palmer lane was much more efficient by the manager. This one is incompetent and the facility itself claims to be climate controlled it's not. I have looked there are no vents in this bldg. It was so hot in there while I looked for items definitely not sufficient compared to what I'm paying for nor anything like the previous facility. Don't waste your money.
July 8, 2016
Google Public Storage Sherri Grafa
CJ was very nice, helpful, and professional. She is a big reason I picked this storage facility.
July 2, 2016
Google Public Storage Keli Gingolph
CJ was very understanding and helpful. Facilities are clean and well maintained. I feel very comfortable with using this location.
May 31, 2016
Google Public Storage Daniel Bahr
CJ is terrific! Best experience I've had with a Public Storage yet!
May 29, 2016
Google Public Storage David Sharratt
CJ is super helpful
April 19, 2016
Google Public Storage Ricardo Montelongo
Location is great, secure, easy access and CJ in the front office was great.
March 31, 2016
Google Public Storage Rhonda Abrons
I was ill and traumatized by moving. Cindy was awesome walking me through the whole process, making it painless and fast. Love this place and the people!
March 19, 2016
Google Public Storage Michelle Jackson
C.J. & Cindy were very nice and had great and warm personality. The facility was very, very neat and clean. Definitely going to rent a storage here. I just have to say how near & very clean the storage spaces are!
March 17, 2016
Google Public Storage Kimberly Bunn
Great customer service with purple cows.
March 4, 2016
Google Public Storage Carmen Chapman
Excellent customer service! CJ is amazing....
February 11, 2016
Google Public Storage Kenny Collins
I was in contact with the Property Manger a week before my arrival to Austin, I was moving from Houston and trying to coordinate everything prior to the relocation. She was understanding, provided solutions and was even able to assist with other questions that I had. She was very thorough during the process and allowed me to view the unit before signing paper work. I liked the fact that the driving lanes are large, I was in a 26 foot truck and I was very nervous about tight corners. They are VERY wide and can accommodate large moving trucks. I will recommend to friends and family to utilize Public Storage, Specifically this location! The property is also one of the cleaning lots I have ever seen!
February 4, 2016
Google Public Storage Momma “Peace Seeker” J
Public Storage offered an excellent storage price, The representative at the Plfugerville site is professional and knowllegeable. The site is extremely clean, and it has easy yet secure accessibility.
February 1, 2016
Google Public Storage Albert B
Super easy to get a storage unit, property manager is friendly and helpful.
January 27, 2016
Google Public Storage Andre Carrillo
CJ was the greatest. Made the move in easy and understandable. Loved the location and overall cleanliness
January 23, 2016
Google Public Storage Lolita Figueroa
CJ has been beyond helpful to us! The BEST customer service I've received in, I would say, forever! Lorenzo has been great as well! Will recommend this location to anyone I come across needing an excellent storage facility!!! 2 Thumbs up! :)
January 16, 2016
Google Public Storage Timothy Fish
CJ and Lorenzo have both been very helpful, professional, and friendly. I love that the location is so close and I've gotten some great deals reserving online first. Thanks CJ and Lorenzo!
December 28, 2015
Google Public Storage BIG E-Z-E
CJ was rude, impatient and hung up on our conversation. Totally unwilling to listen to my situation or questioning. For lack of a better word total "A-HOLE!!!
December 22, 2015
Google Public Storage Mike Nelson
CJ's the best in the world
December 19, 2015
Google Public Storage Kathryn Lippert
Great service! Got my unit the same day and for a great price. Office was very courteous and prompt.
December 16, 2015
Google Public Storage Amy Johnson
My Father is a customer, we went in to pay for his storage. We met the new manager C.J., she is wonderful. C.J. made us feel at home for the first time. We will tell everyone about her great customer service. Keep up the great job.
December 5, 2015
Google Public Storage Katie Williams
Great customer service!
November 23, 2015
Google Public Storage Charles Molineux
CJ was extremely helpful in helping me choose the correct storage locker for my needs. Over and above customer service
November 4, 2015
Google Public Storage Smiley Suarez
I've been here at this location for a few months and everyone has been really friendly and helpful. This morning however really impressed me. I went in to pay my bill on my way to work and didn't realize the office opened at 9:30 am, it was currently 8:57 am. A manager (Synda) happened to be there getting ready for a interview, kindly let me in and took my payment. !!!!!THANK YOU Synda!!!!!
October 30, 2015
Google Public Storage Joy Rogers
Went to your location to enquirer about renting a space and you had auction going on at this time. Lorenzo was extremely helpful filling me in on the auction and answering my questions about the space. I don't need it the space for the another month but I will be back to rent from Lorenzo. Thank you for all the help.
September 22, 2015
Google Public Storage Chris Crayton
September 21, 2015
Google Public Storage Alita Davis
Fathom and Erica was awesome
August 25, 2015
Google Public Storage Jessica Malone
This place was awesome!! great customer service fathom and lorenzo were more than helpful. The place was very clean. very impressed.
August 16, 2015
Google Public Storage Deanna Winter Woods
Fathom and Lorenzo were so helpful. Excellent customer service. I know my stuff will be safe here and I feel good about it. Facility is secure and clean. I would recommend to anyone looking for storage.
July 31, 2015
Google Public Storage Jasmin Flores
(1/2) Fathom was so helpful when me and my boyfriend came to rent a storage space. she was so enthusiastic and friendly. We rented here because of her. Thanks Fathom you rock!!!!!
July 31, 2015
Google Public Storage Canes Southwest
The worst public storage I have ever been a part of. After 30 days they will sell your items and falsify documents to support there lack of customer service. Fathom totally lied about everything.
June 28, 2015
Google Public Storage Stormie Clark
Fathom was great. Would recommend to anyone!!
June 28, 2015
Google Public Storage Howard Kaler
Customer service was excellent, thanks Fathom for taking good care of us
June 1, 2015
Google Public Storage Daniel Denos
This storage facility recently received new management under public storage and I could not be happier. The customer service was always prompt and every person I had the pleasure of coming into contact with was extremely professional. The two representatives that helped me out with the closing and processing procedure were Lorenzo and Fathom. I will recommend this storage facility due to the professionalism of these two employees. Thank you for your time and consideration as a customer.
April 24, 2015
Google Public Storage Timothy Matthiesen
Great experience. Brianna did a fantastic job of showing me the ropes and getting acclimated with everything. I never had any issues because she knows her stuff and tells you everything you need to know when you sign up!
February 26, 2015
Google Public Storage T.W.G Jockieth
Jess was very awesome and helpful
February 11, 2015
Google Public Storage Chris Netherton
A+ Service!