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Address

1517 Round Rock Ave
Round Rock, TX 78681

Phone

512-524-9555

512-524-9555

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

512-524-9555

512-524-9555

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 30/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 30/mo $40
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 50/mo $67
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    10'x10'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 93/mo $124
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 105/mo $140
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 118/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 118/mo $157
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 190/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 190/mo $254
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Round Rock Storage Units Near I-35, U.S. 79

Public Storage in Round Rock, right near the junction of Interstate 35 and Highway 79, provides local customers with affordable self storage options.
Use a 5x5 storage unit for recreational items and athletic gear for trips to Brushy Creek Lake Park, or just somewhere close by to store backpacks, towels, sandals and a change of clothes for summer fun at Rock'N River Waterpark.
Got a home near Round Rock High School that is running out of empty space? A 10x10 storage unit offers some much-needed relief when it comes to storing boxes, seasonal wardrobes, tools or sports gear, while a 10x30 storage unit is large enough to hold couches, tables, large appliances and bedroom furniture.
Indoor storage units and outdoor storage units provide customers with plenty of different rental options and plenty of different rental sizes. There are also vehicle storage spaces, RV storage spaces and boat storage spaces.
The property manager lives on site to help oversee the facility, which also features a gated storage area with key-code access. The rental office is open 7 days a week and has various packing supplies available for purchase, including moving boxes, packing tape, rope and bubble wrap.
For cheap storage units and plenty of rental options, check out this Round Rock Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 532)

September 19, 2023
Google Public Storage Nvehhsh Bebdbebs
Great customer service, Clean units, cheap prices
September 18, 2023
Google Public Storage Desiree Slebrch
Horrible place. Never gave me the gate access code (wasn't in the app either), had to keep attempting to contact their text customer service because there are no managers onsite or phone call service, and even the customer service text agent disconnected me 3 times before I got a response. Finally got a gate code, then I got my unit that had a jammed lock. Tried everything to get in. Asked customer service for another unit and they said no because I already had rented the original unit - so they were going to make me pay for something I couldn't even access and no chance for refund. I asked for manager assistance and the best they could do was set up an all day window 2 days from my rental start date. That day came and I was never contacted by the storage manager. Resorted to having to bring a hammer with me to unjam the lock since I'm paying nearly $200 a month for this thing. Finally got in the unit and there's an insane amount of crickets in the unit at all times. And every time I come back to the unit to get things out, it is a whole ordeal with the hammer trying to unstick the lock EVERY time. Must have got a dud unit or this place is just this bad - and their customer service is even worse. Do not recommend AT ALL.
September 13, 2023
Google Public Storage Sarai Hudson
Alan was very helpful and informative!
September 13, 2023
Google Public Storage Daniel Martinez
Alan was extremely helpful and made sure I got the best deal for my needs. Also, he’s a veteran! Semper Paratus!
August 14, 2023
Google Public Storage Brandon Smith
Wonderful experience
August 14, 2023
Google Public Storage Elizabeth Dieckert
Tall Paul is the best!
August 8, 2023
Google Public Storage Giraffe
August 4, 2023
Google Public Storage chiranjeev kumar
Good guys and service, good facility, safe, good prices ! What else you need? I was helped by an associate to secure my storage spot on a Sunday, beat that.
August 1, 2023
Google Public Storage Jesse Donk
Tall Paul is the best give the man a raise
July 31, 2023
Google Public Storage Bryan Williams
Alan was incredible. Very helpful and polite. Not only an amazing manger also a carrying person. I'll definitely use public storage in round rock because of him
July 21, 2023
Google Public Storage Reece Vasquez
Mary was great. She walked me through to process very thoroughly. She keeps the facility spotless and always greets me with a smile! Great customer service.
July 21, 2023
Google Public Storage Trin
Such a great worker,Maria is very helpful and the store is very clean Great service Maria
July 21, 2023
Google Public Storage Franck Hernandez
Buen servicio limpio amable para maria
July 19, 2023
Google Public Storage Jil Bailey
We had a great experience with Alan. He provided a thorough overview of our Storage options including the pros and cons of each. Registration was smooth with his guidance.
July 19, 2023
Google Public Storage Joanna Geld
Manager Alan at the 1517 Round Rock Ave. location was extremely helpful in my hour of need! He was friendly, knowledgeable, and resourceful. He truly cares about, and exemplifies, customer service. Great experience overall!
July 15, 2023
Google Public Storage Michael Anderson
Friendly and supportive staff. Great experience and would recommend!
June 24, 2023
Google Public Storage Gloria Co
Clean facility and gated community. Customer service is great.
June 23, 2023
Google Public Storage A Kokon
Easy! Friendly staff!
June 14, 2023
Google Public Storage james henry
After dealing with the manger Alan at this locatoin i was so happy that there is still pepole like Alan that really care about the customer. He is a man of his word and took care of me way more then most would have. Old school usa customer service. Thank you sir.
June 14, 2023
Google Public Storage Devon J, Pierre
Alan gave great customer service! And I was very understanding and knowledgeable.
June 9, 2023
Google Public Storage S Fonseca
May 16, 2023
Google Public Storage L H
My experience with Public Storage started out rocky but Alan gave over 5 stars service. He went over and beyond of helping me get a storage size to fit my sons small car. He also was kind and patient enough to help me out when I could not get int the storage space. Instead of talking me through it he actually walked to where I was located to assist. This is what you call quality customer service. I would recommend this location to anyone who needs a clean and professionally ran location to store their property.
May 9, 2023
Google Public Storage Trevin Mcallister
Alan provided the most professional and thorough service ever. Complete gentleman that cared about his customers.
March 17, 2023
Google Public Storage Fiction
Kenya was amazing and helped us out. Very professional and fast and friendly. Highly recommended Three years later and my husband passed and they won't let me have access. Even though I was obviously there when we rented the unit. Also keeps increasing the price and I'm held hostage since I can't let go of precious memories and can't take my stuff out
March 16, 2023
Google Public Storage Best Kept
Manager Alen is always friendly, he definitely makes the process easy and it's clear he likes his job, which is nice. The location is clean and well lit, restroom is clean and there is a store next door with nice cold water (and additional restroom option), if needed.
March 15, 2023
Google Public Storage ryan logan
Alan provided good service! Came up to me and helped without me asking! Thanks Alan!
March 7, 2023
Google Public Storage Pauline Benitez
Greetings, Mary gave me excellent service when I was In. need of storage Room for my items. I am a pleased consumer. Thank You. Pauline G Benitez.
March 3, 2023
Google Public Storage Kevin Samuels
Nice staff and Paul was really nice 👍
March 3, 2023
Google Public Storage Dasha Shoaf
Best looking Manager tall paul
February 25, 2023
Google Public Storage Eddie Gonzalez
February 25, 2023
Google Public Storage SUSAN DEMEO
Excellent staff, excellent location, super clean and great rates!!
February 25, 2023
Google Public Storage Alina Pesina
Management was very nice and professional.
February 19, 2023
Google Public Storage Rachel Warren
Alan was super helpful and kind! In less than 10 minutes we were in our new storage unit. I highly recommend renting from this location!
February 7, 2023
Google Public Storage Levi Lawrence
Alan is the best damn service provider that I’ve met! Patient, kind, and very knowledgeable. I will definitely be keeping my unit with Public Storage thanks to him!
January 27, 2023
Google Public Storage Maurice Carter
January 16, 2023
Google Public Storage Jeannie Purdy
Alan was terrific when I signed up for a unit and equally as helpful when I needed to cancel! Very patient and kind! Makes your day brighter!
January 11, 2023
Google Public Storage Amy Nieto
Alan was very helpful and walked me through my reservation. He was patient and answered all my questions. He was great! I highly recommend using Public Storage with Alan.
January 9, 2023
Google Public Storage Nikesha Griffin
Alan is very pleasant and easy going. He had me in and out with no problems.
January 4, 2023
Google Public Storage Henrique Manhao
Allen is extremely friendly and helpful. He is always willing to help his customer.
December 15, 2022
Google Public Storage Bradford B
Allen is extremely friendly and helpful
November 19, 2022
Google Public Storage Amanda Polston
November 13, 2022
Google Public Storage jill Loftis
What a great experience with Alan! He is a great guy with excellent customer service. Would definitely recommend this place!
October 6, 2022
Google Public Storage Cullen Bost
Went above and beyond the call of Duty!!!!
September 12, 2022
Google Public Storage Phillip South
Came during business hours (11:50 am) Doors locked No one here No one answers “managers direct line” No business professionalism
August 30, 2022
Google Public Storage Javad Davari
Jason was extremely helpful, and Alan of course runs a great ship. Their customer service would make you think you’re at a fine dinning restaurant. It’s that amazing. Thank you for all the help in my transition. Will pass the word along. Tack care and best of luck to you both!
August 28, 2022
Google Public Storage Niesha Holston
Ms. Lucy was amazing, very helpful and knowledgeable. Thanks for the great service. 💚
August 23, 2022
Google Public Storage John Mellison
Scammed me out of money, refuse to return it, can't get a hold of anyone. Just rent some place local (a mom and pop's place), the people here are not particularly helpful or easy to get a hold of. I spoke with Allen on the phone, he was very nice. Even though I already had locks, he let me know that if I booked online (rather than in person) the lock charge would be automatic and that I would have to return my locks to get that charge refunded. That was fine. Then, when I go to return my locks, Jen immediately gets hostile with me and refuses to accept them. She said it was her personal policy to not return locks, not necessarily the company's. Then she tells me that I needed to return my locks within 1 hour of opening my unit. Then, she tells me it's actually 1 day, and finally she says that you have 14 days to return locks. Another girl working there told me that you had 30 days to return locks. Allen didn't give any time frame, only that they had to be returned. But obviously everyone here is just making up whatever they want. Jen claimed it was a security issue if I didn't return the lock within 1 day. Well, you could easily have a key copied in about 20 minutes at the hardware store, so 1 day, 1 month, or 1 year doesn't make any difference. In any case, I tried to return on days 28, 29 and 30, but NO ONE WAS THERE DURING BUSINESS HOURS. Jen wouldn't take them, the next day a nice lady said Jen wouldn't let her take them, but Allen would be there the next day and I could return them to him, so I stopped by and called multiple times, no answer, no one there, no returning my messages. :( It was easy to get a hold of them when I was opening my account and giving them my money, but now that I'm closing it.....I can't get in contact with anyone there.
August 22, 2022
Google Public Storage Monna Coleman
Ms. Lucy was great, very helpful , and kind during a stressful time! I recommend this location hands down.
July 28, 2022
Google Public Storage Laura Garland
Alan the property Manager, is very friendly, patient and helpful! We highly recommend this place for your storage needs.
July 28, 2022
Google Public Storage Laura Deddens
Alan was amazing to work with, he was very professional & helpful!
July 24, 2022
Google Public Storage Kayden Pierce
Alan was very helpful in giving me all the proper information to get what I needed.
July 19, 2022
Google Public Storage Kelly Miles
Alan was great and really helped turn our bad day into a great day! He went above and beyond and called when a unit became available so we would know to go online. We appreciate your help Alan!
July 19, 2022
Google Public Storage Sarah Hutchings
Allen at Public Storage was great to work with! Excellent customer service and very patient explaining the process of how things work. Highly recommend this location and working with their staff!
July 11, 2022
Google Public Storage C. Thayer
Alan was amazing and so helpful with assisting me today with renting a parking spot. :-)
June 17, 2022
Google Public Storage Paulo Fanti (Fantix)
Excellent !!!
June 13, 2022
Google Public Storage Chris Alexander
Great vibe, and Alan is one cool dude very helpful ! He took time to show me a choice of storage units I truly appreciate you brother.. ❤
June 6, 2022
Google Public Storage Alba CG
5 stars for Alan for your patience for your good service we want more people like you if I could give you more stars I would thank you very much
May 18, 2022
Google Public Storage Myke J
Alan is an Awesome Guy and Great with service
May 11, 2022
Google Public Storage Raymond Duran
Alan is the best customer service person!
May 1, 2022
Google Public Storage Michael Bingham
Alan was a huge help for both me and my son!
May 1, 2022
Google Public Storage Jeremiah Bingham
Alan was very helpful with the whole process!
April 22, 2022
Google Public Storage A A
Rude customers. Someone stole my item and did not want to give it back. It is in the cameras as well. Customer service is bad they don’t waive late fee. They keep increasing your lease. System is rude and useless! They let some people park their cars inside close units. There is a trailer occupies drive way for 2 months no action made. It depends on your race/ ethnicity and name for their approach.
March 27, 2022
Google Public Storage RunnerCity
Alan was very helpful tornado victims get into units. Thanks Alan’
March 13, 2022
Google Public Storage Rey Rodriguez
Can't say much
February 23, 2022
Google Public Storage Tommy Hill
Alan is so helpful and amazing! Had to switch units and he was very professional and helpful in doing so. Great customer service at this location.
February 20, 2022
Google Public Storage Clair Smith
We’ve kept 2 units here for about a year and are always impressed when we visit. Alan went out of his way to provide great service for me today and I’m so appreciative.
February 17, 2022
Google Public Storage Jake The Great
Alan was awesome. Walking into the office and meeting him would be the highlight of the day for most folks. Super helpful and seems to have a ton of pride in his work...as he should, since he does great work.
February 2, 2022
Google Public Storage judy butler
Very helpful and polite..explained everything good.
February 1, 2022
Google Public Storage Alisa Kettler
Allen handled my rental process. He was great to work with and gave me advice and assistance on how to handle a process I was not familiar with. I would recommend this location.
January 23, 2022
Google Public Storage Kristie Smith
Alan was so helpful! Place is really clean and well maintained!
January 13, 2022
Google Public Storage Josh McBride
Allen was awesome. Thanks.
December 13, 2021
Google Public Storage Max Graham
Jenn and Tina are awesome! Very helpful staff and great location. Only bad thing I can say is that they will increase your rate every six months without informing you. They even did it multiple times during the very beginning of the pandemic when all Americans were out of work. Try to support an actual local business if you can.
December 6, 2021
Google Public Storage Tim Vandermeer
Alan did a great job. Excellent customer service.
December 6, 2021
Google Public Storage Lola Smith
Alan, the mngr of Round Rick office, was very helpful and accommodating in my situation! Big help in finding a storage unit, explaining all details and getting everything in order for me! Very attentive and helpful!
December 2, 2021
Google Public Storage Linda Haedge
The manager, Alan, was very helpful and quickly had our parking spot signed up and our access enabled.
December 1, 2021
Google Public Storage Maira Barriga
Alan did a good job did a good service
November 17, 2021
Google Public Storage ira daniels
November 16, 2021
Google Public Storage Jeff Fox
Alan was extremely helpful.
October 27, 2021
Google Public Storage Pamela Pierce
I had a pleasant experience.. the staff was very helpful.. whatever questions I had they answered right away.. and I felt like my property was very safe.. they provided carts so I didn't have to walk all my things to the storage piece by piece.. and the storage bin was clean.
October 24, 2021
Google Public Storage Sequoia Poths
Had a great experience moving into our storage unit today, Alan was friendly and very helpful! Great pricing and service.
October 3, 2021
Google Public Storage Jude Easley
September 30, 2021
Google Public Storage Benjamin A. Malfaro
September 24, 2021
Google Public Storage Tasha Podrebarac
Great storage place! Very convenient and clean. The staff has been great, Alan is very friendly and helpful. Very comfortable place with a friendly staff!!! Pricing is great in comparison to other storage units as well.
September 18, 2021
Google Public Storage Ronnie “MyMojo” Ray
Kizzy was awesome! Gave us great details and information. Has a great personality, made us feel welcome. Since we are new to the area, Thanks again Kizzy.
September 11, 2021
Google Public Storage KING DON
September 3, 2021
Google Public Storage Lauren Shingleton
We have had a great experience at this Public Storage location so far. We rented a unit, site unseen, and when we went to check it, realized it wouldn’t work. Alan, the property manager, was out that day. Jen, from another location, was friendly and helpful. She made sure Alan knew what was going on and why the unit didn’t work. Alan called us promptly the next day, when he was back. He took care of everything and was able to get us into the space we needed quickly and without any hassle. Both Alan and Jen are professional, friendly, and great at listening to the customer’s needs. I am very pleased with service we’ve received and would highly recommend this location.
August 23, 2021
Google Public Storage William Morrow
Check in/ Check Out was breeze. KIZZY - made the moveout process very easy and smooth. She was great to work with. would recommend
August 20, 2021
Google Public Storage Austin Woods
August 16, 2021
Google Public Storage Teresa Davis
Allen was extremely helpful and courteous to my father when purchasing a storage facility and we appreciate his time and kindness.
August 15, 2021
Google Public Storage Veronica Guerra
I used the online feature to rent a storage unit from out of town and the next day I had to change the date. I wasn't able to make any changes on line so I called the office directly. Alan was so helpful and accommodating in adding the extra day. All I had to do was come into the office when I got into town for a signature and he had everything ready for me. He even gave me a weather update for my travels. Thanks Alan for a smooth move!
August 9, 2021
Google Public Storage Linda West
I visited Public Storage and spoke with Allen. I want to thank him so much for such a pleasant experience. I found the property to be exceptionally clean and representative, Allen courteous and able to answer every question we had. Thank you Allen for making it so easy to rent the two units we needed.
August 3, 2021
Google Public Storage Lia Ballentine
Alan at Public Storage was incredibly helpful and accommodating! I needed a large storage unit (which was hard to find in the area!), and he made sure to keep me updated on when one would be ready. He made the reservation experience a breeze, and moving in was hassle free. The facility was in great shape, and the Public Storage app makes account management and gate access so easy. Highly recommend!
July 26, 2021
Google Public Storage Brock Nichols
Allen was the best, throughout the process from my initial phone call from Colorado to my office visit before using my space. Thank you again.
July 24, 2021
Google Public Storage Colby Metcalf
Kailey was very helpful with information and provided excellent service.
July 15, 2021
Google Public Storage EnnA-Siduh
July 14, 2021
Google Public Storage JC TX
I considered a lot of places before I decided to check out Public Storage. I’m so glad I did! Alan made my experience renting my first storage space excellent! At first, I asked about temp control and he was very honest and said no units were temp controlled but still offered to show me the space. So glad he did that! It still met my expectation. He was very knowledgeable and explained every detail of my lease and transaction not to mention the ease of using their facility with the phone app!! So impressed!!! I’ll definitely recommend Public Storage and Alan to my friends and coworkers.
June 10, 2021
Google Public Storage Robert Goense
I’m a new customer here with this storage facility in Round Rock… and I could not be more happy with them, but I will say what made my experience with them so enjoyable was Tina! From the second I walked in, it was like she knew what I was going to say next, friendly and so incredibly helpful!! Walking in the door to walking out Tina had me covered from front to back! Hoping that someone from their corporate team sees this and she gets the recognition she deserves because it’s rare you see people that go above and beyond now days!! Thank you Public Storage and thank you Tina!! I will be sending many people your way for all their self storage needs!
June 2, 2021
Google Public Storage Jen Smith
Tina provides great customer service. She seems to always be available when you need something! I would highly recommend!
June 1, 2021
Google Public Storage Vallerie Panis
tina is great!
May 12, 2021
Google Public Storage Olga Garcia
Tina did a very good job thanks for taking your time and being very nice.
May 8, 2021
Public Storage Tom Danna
Hello, I am looking for covered boat storage with the availability of electrical service for battery management. Do you have this type of service and if yes what is the monthly cost. Thank You for your Response.
May 7, 2021
Google Public Storage Tyler Walls
Clean and safe location. Staff was knowledgeable and helpful, Tina went a above and beyond!
May 5, 2021
Google Public Storage R Flores III
Tina is amazing and helpful, Highly recommend her. She went above and beyond to help me find a storage unit.
May 5, 2021
Google Public Storage Timothy Hudson
Tina is a asset to your team , she has helped us a a very hard time with a lost in our family . Ease give her a big shout out from the Hudson family .thank you from the bottom of our hearts
May 5, 2021
Google Public Storage Kysia Vincent
Tina was working at the Austin location and she was very helpful. Very nice and friendly. Thank you for having a smile on your face even under the mask.
May 5, 2021
Google Public Storage Kimberly Heath
We was at Public storage todsy and got privilege to meet TINA SHE WAS SUCH A GREAT HELP WITH US GETTING US A UNIT THAT WE COULD AFFORD WISH THEIR WAS MORE JUST LIKE HER FOR CUSTOMERS SERVICE THANK YOU SOOO MUCH
May 4, 2021
Google Public Storage God Servant
Ms Tina was excellent! She was very helpful!Outstanding customer service!!!!
May 4, 2021
Google Public Storage Luis Barrientos
Tina she is great when ever I come to make payment she was a delight so refreshing.
May 3, 2021
Google Public Storage Darlene Prasla
Tina went out of her way to answer all my questions, she was just a delight to work with. The units are spotless and love the convenience of this location. Would highly recommend.
May 2, 2021
Google Public Storage Nicole Tseng
Great services! Thanks for Tina
May 2, 2021
Google Public Storage Danielle Daggett
May 2, 2021
Google Public Storage Danielle & Corey Daggett
Tina was an amazing help with fantastic customer service!
April 24, 2021
Google Public Storage Javier Perez
Nattalie helped me with my storage needs and I was able to get exactly what I needed! Excellent service!
April 17, 2021
Google Public Storage Lyndsey Tatum
Alan was great! He was so kind and thorough and helped us to understand all of the expectations at public storage. He was very knowledgeable and helped us feel comfortable renting at public storage in Round Rock. Thanks Alan!
April 17, 2021
Google Public Storage Lee Mack
Tina goes above & beyond for her customers. She is very helpful & friendly. Great experience! Jennifer is wonderful! She is a great manager. I appreciate her outstanding customer service throughout the years!
April 11, 2021
Google Public Storage Dorothy Aguilar's
Great service and amazing attitude, Tina is a sweetheart who is knowledgeable about her job and all the services Public Storage.
April 9, 2021
Google Public Storage Walter McMillan
Tina is on the ball. She did not have a unit that fit my needs. However she found me another site that did. Friendly, good listener. Went the extra mile.
April 5, 2021
Google Public Storage Amanda Williams
Tina is amazing employee she kept coming by to check on me an offer me water
March 29, 2021
Google Public Storage Mr. Leal
Tina was terrific, great help plus saved me money!
March 14, 2021
Google Public Storage ANGELA PEREZ
Tina was absolutely great! Was able to get us the storage we needed and for a great price! Fast, efficient and great customer sevice!
March 14, 2021
Google Public Storage Juan Perez
Just visited this location. I received exceptional service from Tina. She went above and beyond to make sure I was taken care.
March 14, 2021
Google Public Storage Juan Perez
Wow! Great service, Tina was an excellent help. Very friendly and quick service. The storages are very clean and tidy!!! I left feeling like a valued customer.
March 14, 2021
Google Public Storage Trisha Smith
We rented at this facility for over one year. Just checked out today and Tina was very helpful. There is no contract and when we finally didn't need it anymore, we just told them and our rent ended that month. We would use them again if needed!
March 3, 2021
Google Public Storage Ricardo Duarte
Tina did a great job helping me get my storage. Answered all my questions and concerns. Made my move so easy! Thanks for your awesome customer service.
February 26, 2021
Google Public Storage Chris
February 21, 2021
Google Public Storage Weida Hendrix
Hello Tina was aswesome . He made sure I understand the policy. And how to enter into my storage unuy
February 21, 2021
Google Public Storage Angelica Ledesma Lara
Tina did a wonderful job explaining everything to me. She’s very patient and answers my questions with the best attitude. Loved the service!
February 21, 2021
Google Public Storage Yifen Cheng
Super goos customer care service from Tina
February 9, 2021
Google Public Storage A Z
Tina is so helpful with customer service
February 9, 2021
Google Public Storage Jeri Keating
Tina was efficient and very helpful!
February 7, 2021
Google Public Storage Chara B
Extra attention needed to find the perfect space we needed.... Thank you so much!!
February 4, 2021
Google Public Storage Julio Giron
Tina was and has been amazing through my process here. Highly recommend coming by this location.
February 3, 2021
Google Public Storage Brandy Nottingham
Tina was extremely nice and made sure to let me know everything about renting storage units. And she let me no that in the none climate one what I need to have to make sure no mold happens. And no food because it will attract mice and rats. I felt extremely happy with Tina. She gave me all the details including the pros and cons of having a none climate storage.
February 1, 2021
Google Public Storage Lil Bit
Tina was beyond helpful! Excellent service every time i come! Staff is friendly and super genuine!
February 1, 2021
Google Public Storage kenneth torres
Tina gave me amazing service helped me with all the questions I had 5 stars
January 28, 2021
Google Public Storage Adan Barrios
Excellet service Tina 👍
January 26, 2021
Google Public Storage Brandon Hobbs
Tina was very helpful. Had to get an extra lock off, and she jumped to help me.
January 24, 2021
Google Public Storage Ronald Ward
Tina has really been really nice working with me and helping me keep up with my storage I really appreciate her kindness and great customer service! Thanks so much Tins
January 18, 2021
Google Public Storage Garry Wainwright
Ms Tina is the best. Awesome customer service!!!!!
January 14, 2021
Google Public Storage Steven Miller
Tina was great!
January 11, 2021
Google Public Storage Kaitlyn Foster
Tina was amazing and very helpful!
January 4, 2021
Google Public Storage Manuel Colindres
Tina was very helpful and very nice thanks you.
December 29, 2020
Google Public Storage Amber Link
I love Tina she was so helpful and kind! She took us step by step (since its our first time getting our own) I would definitely trust my stuff being here!
December 24, 2020
Google Public Storage Yayo Trucking LLC
Tina was very nice in helping me today, very good customer service.
December 23, 2020
Google Public Storage Brandon Smith
Tina was a great help. She was very professional and courteous
December 21, 2020
Google Public Storage Katherine Shorey
Tina was super amazing!! This was a new payment and with the hectic situation I had forgotten all about it!! They were so kind and understanding about my situation. The units are sturdy and the entire facility is always clean... no bugs, no dirt or debris, no weird smells, nothing! I love that I feel confident that my items I have stored away are safe & secure with the precautions they take to ensure that the units are in good working order with this locks. Thanks again, Tina.... Thank you, Public Storage!!
December 14, 2020
Google Public Storage Tyler Johnson
Tina is very professional and amazing customer services.
December 14, 2020
Google Public Storage Fernando Garcia
Tina muy buen cerbicio excelente. Gracias tina.
December 9, 2020
Google Public Storage Mary Fenoglio
I love the convenient location of this storage facility. We have always had such polite and helpful service from the staff. Thank you, TINA, with a correction on my billing statement! You took care of it so quickly, and I appreciate your help.
December 2, 2020
Google Public Storage Dude With The Truck, LLC
Tina gave an awesome experience
December 1, 2020
Google Public Storage Brian Junior
I cant Thank enough Tina, that was above and beyond to resolve my issue. She very kind and professional, and fast to help me. Tina is definitely a great “asset” to this company. The world need more people like Tina.
November 18, 2020
Google Public Storage Will Munsel
The staff is very friendly. I needed a lot of storage on very short notice. They worked with me to make sure I could be with the moving crew and brought out the locks and other items I purchased. I would recommend this to anyone looking for easy and quick storage.
November 14, 2020
Google Public Storage Miranda Bloom
The staff is always friendly and helpful.
November 12, 2020
Google Public Storage Juanluis Espinoza
Tina was a very polite and friendly and I love to customer service
November 12, 2020
Google Public Storage Lathen Gallon
Tina was very helpful with our storage situation and helps us along quickly and kindly.
November 12, 2020
Google Public Storage Daniela Martinez
Tina was very helpful !
November 12, 2020
Google Public Storage Michael Alvarez
10/10 great customer service from Tina
November 3, 2020
Google Public Storage Coco Lolo
Thanks Tina, you were Great and answered all my questions. And helped me through the Rental process Smoothly
November 2, 2020
Google Public Storage Daniel Galan
Tina is always very helpful everytime i come in to pay. Thanks
November 2, 2020
Google Public Storage us them
Tina, was fantastic in able to help us out accommodating us with the right unit. ask for 'Tina' when you go there.
November 1, 2020
Google Public Storage Kathleen Koban
Tina was kind & helpful in adjusting our new storage to fit our needs. She does a wonderful job with her customers & is to be commended for her hard work. Thank you again, Tina! 🤗
November 1, 2020
Google Public Storage Patricia Cardona
I was in the need of a storage unit right away, called around different locations, way too high on price, came across Round Round storage, spoke with Tina, super nice...very professional...very understanding and took the time to work with my needs (which you don’t get that much these days) in accommodations... in closing this review... if more companies had customer service “like this young , Tina “ presented in communicating, would be so much easier and having more like her...this company has a great asset with Tina...Thank you again Tina for being so kind and understanding at this of need!!! Blessings!!!
November 1, 2020
Google Public Storage Positivigeek
Tina is a perfect example of excellent customer service. Due to circumstances I was late on my storage and about to lose my things. She helped me every step of the way and even called me just to check up on me to see if things were still going ok for me. I have never had someone care so much about making sure I was ok. Honestly if you ever get a chance to meet her she will put a smile on your face anytime.
October 15, 2020
Google Public Storage Monique_ O
Tina at Public Storage was a lifesaver. She was extra helpful to me in my move from the storage unit. She went above and beyond what was required of her. She was very kind and helpful to my daughter who is there and to me while I’m in another state. She was instrumental in helping a smooth process. I would recommend this storage facility based on my experience with Tina. Thank you very much Tina. You are the best!! To her employer, please know that you have a very good employee and she should be rewarded accordingly.
October 8, 2020
Google Public Storage Gilbert Vera
Tina was great!!! Had some difficulty on my behalf and she made everything perfect. Thank you for your service and I will definitely refer this facility to all. Thanks again Tina!!!
October 8, 2020
Google Public Storage Chris Carreno
I meet a wonderful intelligent beautiful woman today and her name Tina. She help me out at public storage and it ment the world to me thank u Tina.
October 7, 2020
Google Public Storage Moses Arvizu
Tina was amazing as always!! Great place to go
October 6, 2020
Google Public Storage Moises Salazar
Tina give me a great services!! She is awesome
October 5, 2020
Google Public Storage Deshona Williams
October 4, 2020
Google Public Storage Harley Mcpherson
Tina was excellent she went above and beyond for me honestly and great prices would definitely recommend!!!!!!!
October 1, 2020
Google Public Storage Wesley Price
Tina was amazing! She was very informative and helped me transfer my items into a smaller unit that was near my previous unit. Smooth transition; excellent service! Thank you, Tina!
October 1, 2020
Google Public Storage Misrak Tesema
Tina is Helpful and good customer service
October 1, 2020
Google Public Storage Brandon JOSEPH
Thank you so much for the wonderful service Tina!
October 1, 2020
Google Public Storage Elijah Sims
Tina gives exceptional customer service and she is very friendly. Glad to have used this facility.
September 29, 2020
Google Public Storage Alejandro Aguilar
Tina was amazing. Really nice and helpful when i went to rent my unit. Made the whole process easy. Great employee. Definitely recommend
September 28, 2020
Google Public Storage Grett dm Truj
Tina has gone way beyond her line of duty , Shes Informative, Knowledgeable, Excellent People Skills , Respectful, Considerate. I Hope She gets Recognition for All her overall Making Public Storage A Welcoming Experience Would Recommend This Location in Round,Rock Tx & This Trying time of a Pandemic
September 22, 2020
Google Public Storage Destiney Martinez
I’ve been all over the place these last few days & I arrive to public storage to finally get my keys to the storage & I called Tina 3 times needing help & every single time she answered me she was happy to help. I felt like such a bother but her customer service is outstanding. This is my first experience with any storage place & I’m glad Tina was there to help me! 10/10
September 20, 2020
Google Public Storage Don Nguyen
September 18, 2020
Google Public Storage Bryan Hassler DDS
Zeke was extremely helpful. Answered all my questions thoroughly and very patient. Very knowledgeable and curiosity. Thank you Zeke for all your help today.
September 17, 2020
Google Public Storage Nasir Ahmed
Tina is excellent and very professional . She help me out lots. Keep up good work. Thanks
September 13, 2020
Google Public Storage Stacey Mitchell
Tina gave great service to me and really helped me out of a sticky situation to secure my storage/. Thank you for awesome customer service!😎
September 2, 2020
Google Public Storage Marian Hernandez Mathis
September 1, 2020
Google Public Storage Michael Foelker
Robin, did a great job handling my account and making sure all my needs were met with efficiency and a stellar attitude. 5 stars out of 5
August 26, 2020
Google Public Storage J
tina was awesome! great service!
August 23, 2020
Google Public Storage Carlos Sanchez
Tina was awesome on my vacancy process!
August 13, 2020
Google Public Storage Terry Nelson
Tina is very respectful and helpful in in all matters. I wish there were more people like her around. Reccomend definitely
August 13, 2020
Google Public Storage Carlos Martinez Chimal
Great service! Very clean and fast. Tina was very helpful. Thanks!
August 10, 2020
Google Public Storage Rosalee Aguilar
I was helped by an outstanding representative, his name is Zeke. Great customer service skills, very helpful, and he just brightened up my day. I was in and out fast and was very happy with everything. Thank you
August 4, 2020
Google Public Storage Brian Kline
Tina was very helpful and thorough. The facilities are very clean and secure with lots of cameras. I moved my trailer to this storage facility from another unrelated one that was far less secure. I feel very good about leaving my trailer here.
July 28, 2020
Google Public Storage manuel ulloa
Muy buen servicio tina se quedó 15 a 20 minutos después de su hora de salida sin quejarse , Me atendió rápido después de mi llamada pude agendar , Hizo un trabajo preciso, delicado y profesional . me ofreció los descuentos necesarios .
July 19, 2020
Google Public Storage Kevin Brian
Jenn and Tina were great over here at Public Storage, answered all my questions and made the process as easy as possible
July 19, 2020
Google Public Storage Catherine Pierce
July 19, 2020
Google Public Storage Deborah Price
It took a team to find my space. Thank you to Tina, Traci and Jen for all your work. I needed a 10x30 and my man over on 620 near volente let me down and gave my space away. Got a call from Traci and she hooked me up in RR . Thank you very much " go girl power" - Deborah
July 18, 2020
Google Public Storage Alex Alcocer
Great, simple, safe.
July 16, 2020
Google Public Storage LaDetra Rasberry-Phillips
Great customer service by Tina. During COVID, they called me a couple of days in advance to make sure I was ready and gave me the rent online option. When I was unsure about climate control Tina checked around Austin to find me one. I chose to stay at Round Rock Ave. :)
July 9, 2020
Google Public Storage Andrew Smith
Thanks to Tina, she provided awesome service!!! Everything went quick, fast and smooth!!
July 6, 2020
Google Public Storage vm aquino
Good service by Tina
July 6, 2020
Google Public Storage sisoy yo
Tina did great job helping us setting everything up ,
June 26, 2020
Google Public Storage Charlie Nelson
June 23, 2020
Google Public Storage Michael Windham
Jenn was very helpful and professional thank you for your help
June 14, 2020
Google Public Storage Micah Matthews
Tina was great! Excellent customer service.
June 3, 2020
Google Public Storage John Guerra
Great customer service, Jenn was really helpful to get me a storage unit I was in need of. Affordable unit and great service what more could you ask for. Thanks Public Storage.
May 23, 2020
Google Public Storage cesar cerdacruz
May 2, 2020
Google Public Storage GW T
worst experience I have ever received renting a storage unit. I rented a storage unit here for five months, when I rented the unit the light in the hallway was not working therefore it made the inside of the storage unit very dark. I was told the light would be fixed right away. Five months later after and several complaints the light still was not fixed I could not see anything in my storage unit without a flashlight. The manager didn’t seem to care or anyone else that I spoke to. So I moved everything out and got a storage unit at the U-Haul storage next-door much happier. Would not recommend renting here to anyone ever!
April 29, 2020
Google Public Storage Dean Kilani
Zeke the lazy a$$ Poorest service
April 29, 2020
Google Public Storage Rachel Marie
Zeke is the worst customer service I have ever seen We had our stuff on the street because of him Please stay away from this place until management clean up these lazy employees
April 16, 2020
Google Public Storage Madir Cuddy
ZEKE provided excellent customer service when I came in to look at the facility and available storage spaces. He was helpful, clear in relating all the pertinent information, gave consideration to my requests and showed me available spaces. It was such a pleasure having such friendly, patient and attentive service even so close to closing time. I am happy with access, cleanliness and maintenance of this facility.
March 25, 2020
Google Public Storage David Scott Massey
I've been doing business at this location for 8 years. They are always very helpful with meeting my needs. All the staff I've dealt with have always been professional and friendly.
March 21, 2020
Google Public Storage Joseph West
Great facility and Kenya was the best with information and completing the signup process in a timely manner.
March 17, 2020
Google Public Storage Serena Yager
Tina provided me with wonderful service I would highly recommend her wish there were more customer service people out there like her!
March 9, 2020
Google Public Storage Patrick Ware
Great service by Kenya and Michael.
March 8, 2020
Google Public Storage Dyaa Elyass
Kenya is awesome
March 6, 2020
Google Public Storage M. K.
Kenya is very professional and her personality is very sweet. This location is very clean and well kept!. Thank you again Kenya!
March 4, 2020
Google Public Storage Sasha Flores
Tina Marie was friendly and super informative!
March 4, 2020
Google Public Storage N V
Tina did pretty good job and she has good customer skill thank you Tina
February 29, 2020
Google Public Storage Billie Samuelson
Kenya was very helpful and she is making this hard day better.
February 27, 2020
Google Public Storage James Pruitt
Great customer service and friendly staff
February 27, 2020
Google Public Storage Gloria Lubenow
Kenya was very considerate and helpful when closing my account. All the people I have dealt with have been courteous and patient. Thank you
February 27, 2020
Google Public Storage Michael Kim
Kenya w helped me today.
February 24, 2020
Google Public Storage Greenstar Power
Just got signed up here at Public Storage and Kenya made it very the process very pleasant. Thank you!
February 14, 2020
Google Public Storage Rachelle Adams-Nutting
Kenya was very helpful, friendly, and answered all my questions :)
February 11, 2020
Google Public Storage Gabriel Leal
Kenya excelled at every aspect of customer service, ultimately gaining a new Public Storage customer!
February 2, 2020
Google Public Storage Jeffrey Marsh
Kenya was Super helpful and Great
February 1, 2020
Google Public Storage Rudy Cantu
Kenya was great very informative from the moment we walked in to the time we walked out call and ask her for anything she has information on supplies products and units
January 31, 2020
Google Public Storage Carrissa Williams
Kenya was awesome, she gave me a call letting me know she had everything waiting for me before i got to the office. So i was in and out!✌
January 28, 2020
Google Public Storage Angel Silva
Jordan gave me great customer service I would definitely recommend renting with Public Storage.
January 24, 2020
Google Public Storage Shawn Mccarthy
Kenya was very polite and friendly. Helped me out with any questions or concerns.
January 23, 2020
Google Public Storage Chad Austin
Kenya in the office was awesome! Greeted me like she was happy to see me. Showed me a clean unit and really appreciated me coming in to do business. I rented the unit and I'm so glad I came here. She is a GEM!
January 12, 2020
Google Public Storage Breanna DeBoer
Kenya
January 11, 2020
Google Public Storage Eddie Esparza
Kenya provides the best experience ever! She’s so helpful and knowledgeable. She made this the easiest transaction ever!
January 10, 2020
Google Public Storage Keyanti Criswell
Kenya the Public storage manager in the Round Rock location provided exceptional customer service regarding storage units and prices, and showing me different sizes and place locations. She made my experience pleasant and easy, I will definitely recommend this location for my friends and family
January 9, 2020
Google Public Storage Hannah Rich-Jones
January 4, 2020
Google Public Storage Kalpesh soni
Kenya was awesome I did book online And she showed me the unit and signed me up in no time
January 4, 2020
Google Public Storage Matthew Thomas
Kenya was very helpful, kind, and thorough about everything.
January 2, 2020
Google Public Storage Paul Thrasher
Kenya is great and so helpful. Thanks
January 2, 2020
Google Public Storage Katrinia Thrasher
Thank you Kenya, you made my move in so easy and smooth. You are great.
December 31, 2019
Google Public Storage Ashley Johnson
Kenya did a great job in assisting me and delivered fast service.
December 29, 2019
Google Public Storage Mike Scott
Kenya was amazing with her customer service.
December 26, 2019
Google Public Storage James Tyler
Kenya was really helpful
December 26, 2019
Google Public Storage Jeffrey Shirley
Kenya was a rock star! Very helpful and thorough with getting everything set up smoothly. Thanks.
December 23, 2019
Google Public Storage Laura S
Kenya provided great customer service
December 15, 2019
Google Public Storage Miranda Garcia
Thank You Kenya, great service!
December 12, 2019
Google Public Storage Quincy Hill
Kenya was great and efficient...great service!!!
December 12, 2019
Google Public Storage R C
December 9, 2019
Google Public Storage Darcy McMillian
We really appreciated how professional and how helpful and knowledgeable Kenya was with us she was also patient. Thaks for everything Kenya. Darcy (no nickname)
December 9, 2019
Google Public Storage Deanna Harper
Kenya
December 9, 2019
Google Public Storage Rachel Martin
Amazing service! Thank you so much KENYA for going out of your way to Ensure I get exactly what I need! Such a great team!
December 7, 2019
Google Public Storage Lisa Hernandez
I was very satisfied with Kenya & Cody customer service
December 6, 2019
Google Public Storage Molly Friedrich
Kenya is fabulous! She went above and beyond to take care of me and was super friendly.
December 1, 2019
Google Public Storage Monique Marcial
Kenya was super helpful and welcoming.
November 24, 2019
Google Public Storage Sahara Thomas
Kenya and Alex were amazing. Very informative and helped me out to get my stuff in fast. Thank you ladies!
November 24, 2019
Google Public Storage Kyle Hernandez
Very fast and friendly service. 👍👍
November 23, 2019
Google Public Storage Earl G
Kenya & Rene are great at there customer sevice skills thanks to kenya, she answered all my question and was very helpful
November 23, 2019
Google Public Storage Michael Fotovich
Kenya was GREAT! Very helpful and checked me in fast.
November 22, 2019
Google Public Storage Ruby Neave
Absolutely great customer service ! Kenya was very friendly and polite.
November 22, 2019
Google Public Storage Nicole Gray
Chloe was great!
November 21, 2019
Google Public Storage Dolores Salinas
Kim has great customer. She was very helpful.
November 16, 2019
Google Public Storage Adam Sanasac
I wasn't able to afford to pay my storage unit on time they wouldn't work with me lost everything my family had left after our house flooded on Memorial Day the things I lost in this unit for priceless they sold the unit for Penney's they could have just let me pay them what I had would have been far more than what they sold it for.
November 15, 2019
Google Public Storage Kathy Swinson
Kenya was awesome, friendly and knowledgeable. Highly recommend
November 14, 2019
Google Public Storage Roland Henton
Kenya was awesome, definitely will be coming back to rent at this property.
November 14, 2019
Google Public Storage Heather Conditt
Kenya is so friendly and very helpful. She explained everything to me so well.
November 6, 2019
Google Public Storage Breanna Pavel
Kimberly did great at explaining everything and also showing me my store before going through the process!!
October 29, 2019
Google Public Storage Eric Guerrero
Tina called me to give me heads up on my unit , very friendly and professional.. good service . Thanks
October 28, 2019
Google Public Storage Elijah Nelson
My experience today was truly memorable. Tina was very great at understanding customer service and clients needs. Her kindness and listening has truly gave me hope and is the reason I rent at public storage.
October 28, 2019
Google Public Storage Ashley Ragan
My experience at Public Storage was great! Tina was very helpful and has excellent customer service skills. Thanks for all your help Tina!
October 12, 2019
Google Public Storage Chris Kerr
Jenn and Tina are great and very helpful.
October 12, 2019
Google Public Storage HEATHER WESTMORELAND
Tina and Jenn are wonderful as always to work with!
October 12, 2019
Google Public Storage mallory thrasher
Jenn was great and made it so easy. Always helpful and willing to go the extra mile to help.
October 12, 2019
Google Public Storage Nicholle Sullivan
I'm renting a storage unit this afternoon and I'm so happy to have met Tina and Jenn who were exceptional! I highly recommend Public storage and the two of them in particular.
October 12, 2019
Google Public Storage Brittany Scruggs
Jenn & Tina were SO helpful! Place was very clean and perfect for my needs.
October 11, 2019
Google Public Storage Miguel Mercado
Good to see Tina today I always have a good experience with jenn and Tina thanks for everything
October 10, 2019
Google Public Storage Waymon Mclamb
Tina did a excellent job went the extra step for me was extremely nice
October 10, 2019
Google Public Storage Arthur Fernandez
Tina is a great worker there always willing to help
September 28, 2019
Google Public Storage Travis Davis
The service provided by Tarie and Jenn was outstanding. They were extremely patient and knowledgeable and I would surely recommend this location to anyone.
September 26, 2019
Google Public Storage Adam Cheney
Tarie had a positive attitude and very friendly. She made sure that my storage needs were met and I love her positive outlook on life. I praise God that she assisted me. 😉
September 19, 2019
Google Public Storage William Quixtan
PSG. 💜🇨🇷
September 18, 2019
Google Public Storage realinall
Jenn was wonderful😀
September 14, 2019
Google Public Storage Anna M Linse
Tina and Jenn are fantastic. I didn’t realize when making the reservation that the unit was not climate controlled so they were very kind and assisted me in getting a new unit at another location. So helpful and great ladies!
September 14, 2019
Google Public Storage F D
September 13, 2019
Google Public Storage Kara Eldridge
September 6, 2019
Google Public Storage Andrew Green
Tina was nice person made it a pleasant experience was knowledgable and fast she was great. thanks for the awesome move in !
September 5, 2019
Google Public Storage John Villasana
My new go to for all things home network. Great value, excellent service and great advice.
September 4, 2019
Google Public Storage Allen Williams
arrived at the storage unit and jenn was very courtesy with everything. thank you so much
September 1, 2019
Google Public Storage Ron Williams
Jen was absolutely awesome very explanatory couldn't ask for a better
August 31, 2019
Google Public Storage George Guebara
August 31, 2019
Google Public Storage EriknSandi Soriano
Tina, Jenn and Chloe were professional, courteous and provided an excellent customer service. The process was seamless from beginning to end. We wouldn't rent anywhere else. They welcomed us warmly as we are new to Texas. They are true assets to Public Storage!
August 23, 2019
Google Public Storage Chandelle Hicks
Tina was so polite and very knowledgeable! Got me in and out with a smile! Great customer service! Definitely recommend anyone looking for a storage to stop by!
August 15, 2019
Google Public Storage Annamaria Houston
Tina was very helpful
August 12, 2019
Google Public Storage Dawn Russell
Jenn and Tina are amazing and I use to be a mystery shopper for HEB and Chevy dealers in and around Austin. Just wanted you to know these two are two of the best I have came across when it comes to customer service. Great job
August 9, 2019
Google Public Storage Zeliha Scott
Ms Tina was awesome!
August 3, 2019
Google Public Storage Terry Cheeks
August 2, 2019
Google Public Storage Delaney Rubenstein
Tina was amazing! She was very helpful and kind!
August 2, 2019
Google Public Storage Ariea Bastami
The experience here at the Round Rock location was fantastic! Tina was extremely helpful and kind making our experience pleasant and efficient! Would recommend to anyone.
August 1, 2019
Google Public Storage Robert Vipperman
Mold in storage rooms, bad to terrible prices for tiny space. No ventilation. Cramped.
August 1, 2019
Google Public Storage connie rogers
tina has great customer service skills she is very helpful and knows her job and i find her to be a great asset to the company along with being very pleasant to customers.
August 1, 2019
Google Public Storage Miss Audrey
Tina was super sweet and an absolute pleasure to do business with. Highly recommend especially with the owner living on property and cameras everywhere.
July 31, 2019
Google Public Storage Writ Baese
Thanks for all of your help getting set up! Jenn did an awesome job answering all of my questions. She also did a great job following up. Really appreciate it!
July 26, 2019
Google Public Storage Three Peas And A Mom
Great Service, Tina is always very helpful and pleasant.
July 19, 2019
Google Public Storage Monisha Jones
Jenn and Tina were extremely helpful and professional, they provided excellent customer service. I would recommend this location!
July 19, 2019
Google Public Storage Breelin Clark
Tina gave me excellent service and kept me updated on my payments.
July 14, 2019
Google Public Storage Sassy Sweetheart
July 13, 2019
Google Public Storage Lori James
Quick and efficient..appreciate the flexibility and respectful service!
July 13, 2019
Google Public Storage Carol Costello
Informative and helpful
July 12, 2019
Google Public Storage Christina Mays
Was assisted by Tina today. Very friendly, courteous and helpful. Took the time to explain everything and offer suggestions to make move in easier.
July 5, 2019
Google Public Storage Gary Gennarelli
Awesome service! Thanks, Tina!
June 29, 2019
Google Public Storage Charity Lay
Tina was kind enough to go out of her way and help me with a situation that wasn’t even up to her to fix!
June 22, 2019
Google Public Storage Nia Wright
Horrible customer service from Tina and their staff. From the moment I booked to reserve my storage for the summer special, I have been bombarded with calls FORCING me to schedule an appointment despite them confirming they don’t work by appointments. I say “forcing” because I keep expressing that I cannot commit to a specific time but yet I am repeatedly asked over and over to give a time which backs me into a corner. I am in sales and I don’t have scheduled time off even for lunch. You take a lunch, whenever it slows down and there is an opportunity. I spoke with Tina a couple of days ago and thought we finally had an understanding that noon is just a random time but I will be there before close. She said to call at least 30 minutes prior and I could TOTALLY do that with no issue. But here I am, getting a voicemail about me missing my time and asking to reschedule so I won’t lose the promotion I reserved. C’mon, this is TOO MUCH for a professional like me without your typical 9-5 hours. This is why I have always stayed with Uncle Bob’s/Life Storage and where I will be going back to. I guess you get what you pay for, including customer service. The $27/mo pricing for the summer was very enticing.
June 21, 2019
Google Public Storage Renee' Acosta
Tina was excellent! She was helpful and friendly. Awesome customer service!
June 21, 2019
Google Public Storage Gerardo Oquendo
THANK YOU TINA! Great customer service, you guys have a new loyal customer. I highly recommend this location.
June 20, 2019
Google Public Storage Raj Gaur
Tina is an awesome help, so energetic. I appreciate all the help she gave us today in a seamless move into the storage. Thanks Tina
June 20, 2019
Google Public Storage Sylvia Leads
Ms. Tina has a great big smile and answered all my questions and was able to help me pay my bill. I would definitely come back.
June 20, 2019
Google Public Storage U G
Tina is wonderful , she explains everything so nicely. Whole process went smoothly.
June 15, 2019
Google Public Storage Paul Thrasher
Thanks to Jenn, Tina, and Ron. Helped a lot and easily got it done. Very nice staff and facility was perfect!!
June 15, 2019
Google Public Storage Jennifer Everts
Miss Tina was excellent! She was so kind and made the entire process so easy. She was very helpful and covered all the information before I even needed to ask. This was the best costumer service experience I have in a long time! There needs to be more Tina's in the world ;)
June 13, 2019
Google Public Storage Desiree Garcia
Tina is amazing! Made everything super simple, great customer service!
June 12, 2019
Google Public Storage Jason Kiel
Jenn and the other ladies that works there are awesome! They are all friendly, nice, and helpful!
June 12, 2019
Google Public Storage Vanclei DeFreitas
Jen and Sharon were great.
June 7, 2019
Google Public Storage Jones Brown
Ms.Tina helped me out today at the Public Storage location in Round Rock. She went above and beyond to make me feel comfortable and they had the summer sale going on. I love her customer service and I would recommend everyone to go there for business. God bless you Ms. Tina you made my day.
June 7, 2019
Google Public Storage Karla Varela
Tina is the best people in this public storage
June 7, 2019
Google Public Storage Junya Drin
Great job fast service
June 7, 2019
Google Public Storage Lazara Tresol Casanova
Linda la señora Tina muy amable y prfecinal
June 7, 2019
Google Public Storage Roxana Martinez
Tina la persona q nos atendio en este lugar muy buena atención,educación,dedicación una magnífica persona gracias por tan amable persona en lugares donde necesitamos atencion
June 6, 2019
Google Public Storage Sam Ross
Tina was extremely helpful with the process. Got a good deal on the monthly storage fee and the place looks secure. Leaving a happy man.
June 6, 2019
Google Public Storage MykeJay
Tina is GREAT! She was very pleasant and Helpful! I could not decide on the storage unit I wanted and she walked me right through the process without a problem
June 2, 2019
Google Public Storage Ally Ripley
Tina was absolutely wonderful with helping and guiding me to rent a storage unit. I'm very impressed with services provided to me, thank you Tina! -Johanna Vinti Ripley
June 1, 2019
Google Public Storage Jared Sylvester
Tina was very friendly and helpful. Made the process of reserving a unit easy.
June 1, 2019
Google Public Storage Violeta Castro
Loved the service! Tina was very helpful and made sure I had everything I needed to make things easier.
May 31, 2019
Google Public Storage Scott Schoen
Tina was absolutely amazing, kind and helpful.
May 31, 2019
Google Public Storage Mark Korbin
Tina did a really awesome job making sure I got my unit hassle free and as cheap as possible. Referring to promotions if there are any available upon arrival. Really polite and friendly, all in all she did an excellent job 👍
May 31, 2019
Google Public Storage Zeus G.
Tina exceeded my expectations as to getting my rental squared away.
May 31, 2019
Google Public Storage Valerie Harper
Mrs Tina was awesome thisorning n helping me to obtain my storage she was welcoming and friendly she was just awsome
May 31, 2019
Google Public Storage Brianna
This location has the best customer service ever. Tina is an amazing worker, she goes over and beyond to assist with your needs. Her follow up is outstanding. I am so glad I chose to do business with this location.
May 30, 2019
Google Public Storage Chris Williams
Info was messed up but got me real easy
May 30, 2019
Google Public Storage Kat Thomas
Tina is amazing! She was very friendly and very helpful. We look forward to renting from such nice people.
May 24, 2019
Google Public Storage James Giannoules
Went in to start a new unit rental. Yesenia at the front desk was very helpful and friendly. The whole process was simple and painless.
May 23, 2019
Google Public Storage Miguel Hernandez
Jenn and Tina are very helpful every time I come in to make a payment or over the phone I enjoy coming in to the Round Rock on 1517 Round Rock ave
May 17, 2019
Google Public Storage Leighann Neal
Tina is SO AWESOME! She is so kind and polite and is willing to sit with you to help you find what storage unit will meet your needs. The U-Haul next door is rude and disrespectful, will never use them!!! Public storage all the way
May 8, 2019
Google Public Storage Karen Riley
Went in to pay a late fee, which is never fun, but Jen at the front counter was so sweet and ended up making my experience so nice! Thanks so much Jen!
May 7, 2019
Google Public Storage Mr. Gray
Nice and easy access to the facility. Great staff
May 5, 2019
Google Public Storage Takara Reaves
Useful. The staff is nice.
May 2, 2019
Google Public Storage R. H. Barnes
Tina was very helpful and willing to give me water every time I come to the storage!
May 2, 2019
Google Public Storage j green
Thanks for the great experience
May 2, 2019
Google Public Storage Stephanie M
Tina's the best! Super helpful and informative!
April 26, 2019
Google Public Storage jared chappelle
Great customer service!!
April 26, 2019
Google Public Storage Joe Holman
Tina is a Rockstar. Great service all the way!
April 22, 2019
Google Public Storage Rick Jimenez
Great sevice Tina is on top of her game here very pleased with her service definitely recommended
April 19, 2019
Google Public Storage Veronica Alumkal
Tina was informative and extremely helpful and a joy to talk to she directed us to a climate control public storage and we will definitely use public storage because of her awesome personality. Thanks so much for your help Tina !
April 12, 2019
Google Public Storage Carlos Martin
Great service! I was in a rush and I was cared for quickly and attentively. Highly recommend it!
April 12, 2019
Google Public Storage Fredrick Creighton
Tina was fast and friendly. Great service
April 11, 2019
Google Public Storage jamie haynes
Tina was amazing her service was remarkable n shes funny..very helpful..a little nervous but she did a awesome job..way to go girl
April 11, 2019
Google Public Storage christina chavez
Amazing service from Tina!!!!!
April 6, 2019
Google Public Storage Troy Smischney
Great customer service from Tina!
April 6, 2019
Google Public Storage haley griffith
Tina was great! She helped us out and gave us a great deal!
April 4, 2019
Google Public Storage Anthony Martinez
April 4, 2019
Google Public Storage midiala perez
Me encanta esta propiedad Tina es muy buena y muy agradable me encanta su personalidad los locales están muy limpios y en muy buenas condiciones
April 4, 2019
Google Public Storage Steve Spillman
staff is very helpful and nice and taking care of any problems that happen to come up in the storage facility. Would recommend this facility to all my friends
April 4, 2019
Google Public Storage Kimberly Weathers
This is the worst place to store your valuables, I had my stuff there for 6 months and when I went to pick my stuff up and move out 99% of my stuff was ruined because of a rat problem. The manager on duty said there was nothing they can do because I didn't purchase the insurance. (Which literally only covers up to $250) DO NOT use this storage unit if you plan on keeping any of the things you put into storage. And when you need to throw everything away that was ruin, they DO NOT provide a public dumpster. When the manager called me the day after my move out she told me that she is going to charge an extra $50 for a moving fee to move a box spring that was completely destroyed by the rats and charge me for another month since there was one thing left in the unit - a rat infested box spring. It should NOT be the renter responsibility for a rat problem that THEY have, and not one time did the manager on duty when renting the place mention that they have a rat problem, they just allow you to give them money and destroy your stuff in the process. I am beyond disgusted with this place. I will never again use ANY public storage.
April 2, 2019
Google Public Storage Jeremy Tracy
We needed a unit on a dime and Jenn at the Round Rock location on Round Rock Ave was the greatest, she explained everything to us and even helped us out with giving us the online price! Highly recommend her and her location!! House of Bounce Round Rock
March 29, 2019
Google Public Storage Christina Dominguez
Tina's customer service was awesome
March 29, 2019
Google Public Storage Carolyn
I had to pay on a unit in another state and was very worried that it couldn’t be done. Tina was there and walked me through the whole process. Love it! 👍❤️
March 27, 2019
Google Public Storage Tomika Jenkins (Blaxpearlz Only-1-TRUTH)
I have been a client of public storage for about two years now and I have had times to where I was almost about to loose my precious things for good. TINA has been there for me and has helped me by keeping me up to date with my balances and making sure that I know what's happening with my belongings. I really appreciate all the staff especially (Tina)... Thank you so much for making me feel comfortable even with knowing I could loose my things at any moment. I would recommend this public storage facility to anyone as my first choice for your storage needs. Thank you
March 22, 2019
Google Public Storage Susanne Johnston
Tina was very patient and helpful getting me started. She was very professional and definitely knew what she was doing. Thanks, Tina!
March 22, 2019
Google Public Storage Chris Garcia
Tina was great and very helpful recommend her to help anyone looking for a new unit
March 21, 2019
Google Public Storage Riza Vanderschaaf
Tina was very helpful and friendly full of information very satisfied with the service happy customer 👍
March 17, 2019
Google Public Storage Cecilia Cicchitti
Thank you Jen for answering all my questions and helping me figure out what I need for my storage.
March 16, 2019
Google Public Storage Dustin Fleet
Tina was a great help
March 16, 2019
Google Public Storage lee beamon
Tina was great to work with. Very efficient and fast and detailed.
March 16, 2019
Google Public Storage Austin B
Tina was very helpful, nice, and got us what we needed worry free. Facility looked clean and secure. Would recommend
March 8, 2019
Google Public Storage Luke Kane
Came down here to handle Our storage unit and Tina was absolutely helpful and we had no issues she were very understanding.
March 8, 2019
Google Public Storage Faith Salazar
Excellent service !! I would recommend anyone to this location..
March 8, 2019
Google Public Storage Daniel Harris
Tina was wonderful to work with. Would rent here again
February 28, 2019
Google Public Storage North Shultz
Tina was super helpful and an absolute delight....she made my day with her vibrant personality... definitely recommend coming to this public storage......
February 28, 2019
Google Public Storage Danielle Britton
TINA is AWESOME!!! I wasn't having the best day, however her kindness and excellent customer service was THE BEST!!! I can pinky promise anyone this is the place to store your belongings in Round Rock!!!
February 22, 2019
Google Public Storage Faraydon Karim
Tina did make our reservation. She was very cortious and she was very nice to explain and show us the unit that fits for us we rented the largest size.
February 22, 2019
Google Public Storage hero Ibrahim
Tina helped use with everything
February 20, 2019
Google Public Storage Kertaileon
Great friendly service from Jenn. No issues with property, personnel or service. So far everything is great.
February 18, 2019
Google Public Storage Michael Diaz
The customer service we received from Jenn & Cathy were amazing!!! Our storage unit was clean and very accessible. I would recommend this place for anyone that needs extra storage space. Very convenient and super affordable!!
February 18, 2019
Google Public Storage Lol “Tiltdnwstd”
Came in to check out some units and jenn was very knowledgeable about the property. When it’s time for me to move I will be back
February 13, 2019
Google Public Storage Markie Campbell
Stopped by for some information Cathy and Jen were dolls!!!
January 31, 2019
Google Public Storage Jana Salveta
Jenn has always been helpful whenever I come into the office
January 30, 2019
Google Public Storage Candace Davis
Jenn and Tina was awesome!
January 11, 2019
Google Public Storage Jeremy Barnette
Yesenia was very friendly and got my storage unit in a swiftly manner. She also broke down the lease agreement to where I had no questions.
January 3, 2019
Google Public Storage Joe Storbeck
Jenn was very helpful, courteous, and professional.
December 1, 2018
Google Public Storage Wendy Lipe
Jenn was great, assisting us in renting a parking space. Great communication and very friendly and efficient.
December 1, 2018
Google Public Storage Robert Stoner
Been there 2 times to help others load or unload. I personally think they are over priced as are most storage facilities. I recommend against using such facilities.
November 30, 2018
Google Public Storage Patricia Alex
Great service, prices & location.
November 29, 2018
Google Public Storage Michael Mazur
Conveniently located near a gas station and easy to find from the road. Very helpful staff!
October 19, 2018
Google Public Storage Felita Castaneda
Very helpful rep. Rates are great. Clean and easy access unit.
October 16, 2018
Google Public Storage Juan Ochoa
October 12, 2018
Google Public Storage Rubicon Templar
A special thank you goes to mr. Lane for his great support and full information in regards to the lease with his friendly manor. He also explain to me a few product that can protect my items that I put in my storage and I end up buying the product due to its usefulness and its protection again a special thank you goes to mr. Lane
September 13, 2018
Google Public Storage Jennifer Norris
Yesenia is awesome. Made my check in super easy
September 2, 2018
Google Public Storage Alan Dolan
Jenn made me feel very welcomed today when renting a unit.
August 29, 2018
Google Public Storage Charles Molineux
Jen was very helpful and got me storing my stuff promptly
August 7, 2018
Google Public Storage Andrew Vargas
Jenn gave me great customer and was very helpful and informative
July 24, 2018
Google Public Storage Chas Explorz Economically
Jenn is awesome! She'll even fix your car cover if you don't do it right.
July 22, 2018
Google Public Storage John Lacombe
Fast, curtious to rent. Room was clean.
June 28, 2018
Google Public Storage aaron vincent
very good experience. Yesenia was very helpful with all my questions. She was very informative. definitely would recommend to my freinds.
June 21, 2018
Google Public Storage Kelli Porter
Great service and pricing
June 15, 2018
Google Public Storage Monty
Came into this location and Jenn was very informative and helpful when I was asking questions!
May 18, 2018
Google Public Storage Bernice Alvarez
Yesenia was friendly and helpful!
May 15, 2018
Google Public Storage V W
Gail and Jen are great and I really feel like they address all my needs exceptionally! 5 stars. EDIT: 5/15/18, I really hate to do this, but upper management has given me absolutely no choice. I stand by my original statement that the office staff is great, however the district manager and upper management need to find new jobs. Back in late February, we started seeing evidence of mice in our building by way of bites in some of the boxes. We kept our building clean and organized with no food products or smells of any kind. After discussing the issue with Jen in the office, she let me know that she would take it up with the exterminator. The next time we discussed the issue was in March when we were getting our camping gear out for a trip. We showed Jen in person and she gave us numerous poison pellet packets to put down and assured us that she would speak to management and the exterminator again. Over the next couple of months, we went through many bags of poison that we purchased ourselves and conversations with Jen and Gail trying to have upper management reach out to us for a solution to the issue. Never did they ever get back to us at all. Finally, at the end of April and beginning of May, our storage rent increased without notice from $83 per month to $100 per month and we still hadn't been contacted by anyone at the facility. Yasinia (?) whom I never met, told us that we were notified by mail and email about the rate change, but we have reviewed all of the files and mail and found nothing. Obviously, we were really angry by then and wanted to leave the building and receive a refund for the difference of the rent paid for May since we were getting out on May 4th. Jen tried to have the district manager authorize the refund and she flatly refused. She lost a customer over this and I do not recommend that anyone rent from them until they review their policies and replace the management who exacerbated this problem. We did everything right and ended up with destroyed property and money wasted out of pocket. Bad business plan Public Storage.
April 29, 2018
Google Public Storage Natasha P
Jenna is awesome and always helpful!
April 28, 2018
Google Public Storage chimere f
Thanks for being so patient an friendly with me Yesenia. Oh and she's funny. Also office manager I can't remember her name sorry she's great also thanks for the great price. Overall a great storage place.
April 6, 2018
Google Public Storage The Teacher's Nook
I had a unit at another national brand storage facility and switched to Public Storage. The move in special cant be beat! However after the move in rate, the monthly rate savings is incomparable to the rates of the other facilities. The staff and location are great! Best Place, Right Size Unit with a Just Right Price! Jenn is wonderful, always willing to help and assist to insure complete satisfaction.
March 23, 2018
Google Public Storage Steve Mielke
Yesenia did great! Highly recommended.
March 19, 2018
Google Public Storage Waylon Germer
Very friendly and knowledgable. Nice clean facility. Jenn was a great help. I will be moving to the area soon and the location is easy to locate.
March 5, 2018
Google Public Storage joshua blevins
Paid 300 a month just for us to realize we wherent paying for insurance which we thought we had
March 2, 2018
Google Public Storage Heather Kalenak
February 9, 2018
Google Public Storage Shiftready
There was a few small hidden fees when arriving there, which I didn't appreciate, but the facility is very nice, clean and has friendly staff. I feel my things are safe there.
February 6, 2018
Google Public Storage Rick Matthews
Jenn was very helpful with getting me the right size.
January 17, 2018
Google Public Storage Vivekanand Vardhineedi
It is very nice and clean
January 17, 2018
Google Public Storage Jyotsna Vardhineedi
January 12, 2018
Google Public Storage P Rivea
I had a wonderful experience with public storage. Gail made the process very easy and went through it step by step. Gail is sweet, friendly and such a caring person. I would definitely use the services in the future and recommended them to friends! Thanks Gail!
January 5, 2018
Google Public Storage Susan Roman
December 19, 2017
Google Public Storage Reggie Hauser
prices are good...good customer service
December 18, 2017
Google Public Storage Theresa Schnitzler
Gail was amazing and so very helpful. The corporate offices were professional and efficient and I had a call back within 10 minutes and a storage unit secured that same morning within hours of needing it. The price was very reasonable as well. It was a true 5 star experience that I would highly recommend
December 12, 2017
Google Public Storage Christopher Barnaby
The property manager Jenn, great customer service today.
November 13, 2017
Google Public Storage Wendy Cosby
November 12, 2017
Google Public Storage evil rabbit
November 8, 2017
Google Public Storage Vicki Szabo
We just moved here and needed storage, googled the nearest place but saw the Public Storage ad for $1 for first month so decided to go there. I filled out the online information on our way there and received a call from the manager Jen within 5 minutes. Gail was very helpful and friendly which made a nice welcome to Texas and the units are nice. I'm glad we went to this Public Storage.
October 24, 2017
Google Public Storage Shameka Isom
Gail was a doll. I am happy with her customer service. I came in a week or so ago. Friendlier than other storage facilities I have used near by.
October 24, 2017
Google Public Storage Iyana Gonzales
This is a great storage facility, it is clean and convenient. Gail is extremely helpful and friendly, even my grandma loves her! I definitely recommend this Public Storage. It is affordable and easy to access.
October 17, 2017
Google Public Storage Dont Care
Jenn*2 for my very first time ever needing storage they made it so easy and fast I don't know why I haven't used it before. Thanks for watching after all we had left after hurricane Harvey took the rest.
October 17, 2017
Google Public Storage William Tamayo
Nice front staff. Clean unit and property.
October 10, 2017
Google Public Storage Diamond Shepard
October 6, 2017
Google Public Storage Joshua Carranza
Gail is awesome! Jen is awesome! I wouldn't go anywhere else!
October 5, 2017
Google Public Storage Ash
Property Manager Jenn and Gail are great. Always a great experience when I go in the office and very understanding. The storage units are clean which is always a plus. I would absolutely recommended their business.
September 12, 2017
Google Public Storage Philip Wynn
August 22, 2017
Google Public Storage Ernest Larson
Jenn was great, and an awesome help.
July 20, 2017
Google Public Storage Nicole Maxwell
July 8, 2017
Google Public Storage T Truckin
THANK YOU JENN! YOU WERE AWESOME! I CAME IN FEELING STRESS FROM LIFE AND LEFT THE PUBLIC STORAGE FEELING 10 TIMES LIGHTER! KEEP UP THE POSTIVE ENERGY!
July 1, 2017
Google Public Storage Patrick N
Clean facility, good management
June 21, 2017
Google Public Storage Kristal Espitia
Clean unit upon move in and fast service. Thank you Jenn for a swift and pleasant start to our lease.
June 14, 2017
Google Public Storage Hector Gonzalez
Jenn was very fast and efficient today. I was very satisfied with how she did the rental and with how clean the property was.
May 19, 2017
Google Public Storage Luke sky
I've been using this storage for about 2 months now and I'm really impressed with the staff here. Ra'Keem and Jenn have been extremely helpful and courteous.
April 20, 2017
Google Public Storage Timothy Thomas
Jen was great helped me with everything I needed highly recommend you ask for her
March 20, 2017
Google Public Storage Dawn
Jenn is extremely pleasant and very knowledgeable. Property was clean and units are reasonably priced.
February 15, 2017
Google Public Storage Xfactor 8020
Sean and Jenn was awesome they took very good care of me made me feel very secure with my choice need more people like them keep it up
January 29, 2017
Google Public Storage Roy Rayas
January 28, 2017
Google Public Storage Colleen Czepiel
Perfect service!!!!!!! Jenn was amazing!!!!
November 30, 2016
Google Public Storage lisa e
Serious rat problem! There were rat droppings and urine all over my stuff and my furniture was chewed up. If you care about your property, go somewhere else.
November 26, 2016
Public Storage Amy Gayler-Byles
Well, our unit, along with 8 others was broken into on a Monday/Tuesday. Management didn't call to notify us until FRIDAY. Somehow, despite 3 surveillance cameras, a barbed wire fence, ON SITE MANAGEMENT, and 2 security codes, 9 units were broken into and robbed. I'm paying you for what exactly? And the insurance you're *required* to pay for.... unless you have receipts for your stolen belongings, you may as well not even bother.
November 26, 2016
Google Public Storage kelsey scallan
November 23, 2016
Google Public Storage C. Rhynes
November 16, 2016
Google Public Storage hitman hitting
Jen is a liar!!!!!! and this place is a joke and infested with rats that will damage your investments and your irreplaceables. They force you to purchase renters insurance that only covers $250 in damages with a $100 deductible. They do not inform customers about the hazardous rat infestation at the time of service which they should have a sign at the register stating the facility is infested and renting is at your own RISK! We rented a 10x20 unit upon moving are belongings in we saw no rat poison, but as we moved our belongings out, their were rat poison packs everywhere. If I could post pictures of the unit before and after I would. Jen enters your facility with out your permission to lay out the poison and then say she doesn't. I have been waiting for a call from Issac the district manager for over 2 weeks and have not heard from him. So I have taken matters into my own hands and have contacted local media to investigate, along with an attorney. Im not looking for money, but like I stated above they should have signs at the register stating they have a hazardous rat infestation and renting is at your OWN RISK.
October 16, 2016
Google Public Storage Barn Owl
We had all of our stuff in our unit for 8 months and sadly our couch and recliner got covered in mildew BUT Jenn and Robin have both been insanely helpful with everything while my husband has been away for boot camp. I highly suggest getting the moisture absorber stuff and insurance just in case :)
October 14, 2016
Google Public Storage Ken Burford
Went to the property to see about renting a unit. Robin was extremely patient and explained the process to us. Would highly recommend renting at public storage. She is an asset to this company.
September 11, 2016
Google Public Storage Gina Bryand
August 29, 2016
Google Public Storage Albadan Family
Real awesome service by Jenn.
August 29, 2016
Google Public Storage Luis Najarro
She is awesome
August 17, 2016
Google Public Storage Rick Bolton
Jenn is so nice!
July 5, 2016
Google Public Storage unearthed cape24
The front desk lady...Jen.... was very nice
June 22, 2016
Google Public Storage Mark Sr Lopez
Jenn was a great person that take ever good care of me and explained everything I need to know. GOD BLESS YOU JENN
June 21, 2016
Google Public Storage Donna Moffett
Jenn has always had such great customer service whenever I come in or call.
April 13, 2016
Google Public Storage Chaplain Taylor
I just relocated from Illinois, and Jenn was very instrumental in helping me find the perfect storage area. Thank you again Jenn from Marsha and Marshanah. :)
March 17, 2016
Google Public Storage Dustin Sartoris
February 29, 2016
Google Public Storage Paul Furse
If you plan to ever use your belongings again, STAY AWAY. Rats destroyed $1000's in furniture and personal items. Between the chewing, urine and feces, I lost half my stuff in a 10x10. The joke of an insurance policy covers up to $250 of damage with a $100 deductible. The facility takes no responsibility for this. STAY AWAY.
February 25, 2016
Google Public Storage John Shaw
Found Jenn to be cordial, and well informed on her business. Rented the unit best for me in a location best for me. She knows her business "stuff", and explains it well.
February 19, 2016
Google Public Storage Kay
Jenn, is wonderful, she makes Public Storage a great place. She is always professional, friendly, and informative. Jenn, is always to helpful and a pleasure to work with. I truly believe this place would be nothing without her smile and great customer service.
January 20, 2016
Google Public Storage Diana Rodriguez
Have always gotten great service from Jenn at Public Storage. She is knowledgeable, helpful and is always friendly! Her customer skills are excellent and I can always count on a smile and friendly greeting when I drop in the office. Keep up the good work!!!
January 12, 2016
Google Public Storage Rick Daniels
I was trying to find a storage to fit my stuff in. Jenn was a great help. She got me in the right size storage room. Thank you Jenn for all your help
January 11, 2016
Google Public Storage Jennifer Cortinas
Loved Jenn!
December 23, 2015
Google Public Storage Denise Morales
Jenn is nice and was really through and honest
November 30, 2015
Google Public Storage s d
Jenn was very nice and informative. It was really great working with her.
November 14, 2015
Google Public Storage Judy Castillo
Great friendly service by Jenn and took time to make sure the storage unit would work for my needs. I would definitely recommended people here.
November 12, 2015
Google Public Storage paul clevenger
Jenn is terrific! I have rented here several times and she is always helpful. Definitely check prices online and reserve before you come, it is more expensive if you walk in.
October 13, 2015
Google Public Storage jr r.
Jenn was very helpful with helping me parking my RV. I am very pleased with my experience with renting here.
September 30, 2015
Google Public Storage Bryce Klingele
Jenn was very polite and helpful
September 29, 2015
Google Public Storage Matt Dawson
Jenn was amazing and helped me out with picking what size unit I will need!
September 19, 2015
Google Public Storage Patricio Reyes
Jenn was very helpful and professional!
September 10, 2015
Google Public Storage Capitol Of Texas
I have rented plenty of storage units in the past (I am in the construction industry). It is not something I look forward to. It is usually an inconvenient process. It is always too costly. This is the first time that I have ever rented a storage unit that works for us. It is not too expensive, the property's roadways are navigable (we pull trailers), it is clean, and the staff is very accommodating. Jenn is awesome. I get the impression she is there to help... not just to collect a paycheck. Thumbs up to Public Storage on 620 in Round Rock!
August 29, 2015
Google Public Storage Brian Hamilton
Came in to check out prices for units and Jenn was very helpful. She helped me decide what size I would need. I will definitely be coming back to rent here.
August 27, 2015
Google Public Storage M.S. Khan
Dawn was extermely helpful and efficient in helping us get a storage. She was professional, friendly and knowledgable and she had us signed and squared away in less than 15 minutes.
August 21, 2015
Google Public Storage Sean Ambrose
Jen
August 21, 2015
Google Public Storage john ambrose
Jenn and erika were amazing. Really helpful and friendly
July 24, 2015
Google Public Storage Allen Heinrichs
I would like to thank Jenn for the awesome customer service.
July 21, 2015
Google Public Storage Jeremy Muirhead
Came in earlier just looking for some extra things to pack my house up with, ended up getting a unit after I left. Dawn was really sweet and knowledgeable about the benefits of just storing some stuff to moving everything while you are temporarily gone. Now i don't have to trust my shifty friend to guard my collectables until I get back. Yes guys, it's real funny for my comics to stick together after you have them. So, Yaaaaaaaay climate control!!
July 17, 2015
Google Public Storage Manuel Orozco
Jenn was very helpful and efficient in helping me rent a space
July 13, 2015
Google Public Storage Kristy Crow
I came in to get prices for units and Jenn made me feel very welcomed and made me want to rent here. I will be renting here next month when it is time for my move.
July 9, 2015
Google Public Storage Raphael Evans
Jeen is a great employee!!!...she helped me with all my storage needs!!!
July 5, 2015
Google Public Storage Steve Valerga,Jr.
Jen was very helpful and help me get the right unit . Thank you
June 18, 2015
Google Public Storage Mark Simms
Jennifer our sales rep was very wonderful she was very professional and informative and did a great job helping us secure a great space for our all our household good thanks keep up the good work
June 18, 2015
Google Public Storage Tonnettia Ivie
Great experience.. Very knowledgeable of all aspects of the business!!!!
June 18, 2015
Google Public Storage john payne
Jean was very helpful she explained every aspect of renting a unit she was very kind and respecful and a happy spirit
June 16, 2015
Google Public Storage kendra Moseley
I would like to thank Jenn and Tracy for the awesome customer service. They are very friendly and professional. I recommend anyone looking for a storage place this it.
June 1, 2015
Google Public Storage Harry Spivey
Excellent service by Jenn
May 27, 2015
Google Public Storage lori vanzetta
Rented at this facility a few months ago and the property is always so clean and well kept. Jenn and Tracey have always been so sweet and very helpful.
May 26, 2015
Google Public Storage Shaira Zapata
I rented public storage cuz of the deal the had and because aparently the place looked prearty ,clean,and organize it took me less than 15 days to realize those storage were full of rats those rats were al over my stuff i really dont recomend u guys waisting your time foing to this location cuz those humongous rats will damage tour stuff like it did to me if your are looking for a storage i really recomend uncle bob why cuz its way cheaper n they are neat organize it the best pleace i love it
April 30, 2015
Google Public Storage Tiara Austin
The website was very easy to use and I was able to reserve a unit a day before I needed it!! I immediately received a call and scheduled an appointment for the next day to look at the unit. Very friendly staff member she is very nice.
April 20, 2015
Google Public Storage Jeramy
Very satisfied with property and management. .(Thanx Robyn, very helpful )
April 19, 2015
Google Public Storage Nicholas Schiraldi
Jenn is very nice
April 5, 2015
Google Public Storage Derrick Myers
Was looking for a storage unit with my mom then met Jenn who had patience to help us. I recommend this place.
March 23, 2015
Google Public Storage Vielka Doss
Jenn did excellent job explaining and showing the unit! !
March 11, 2015
Google Public Storage Eddy Cartagena
Came in to the public storage location in round rock, and Tracy was very helpful in answering all of my questions!
February 25, 2015
Google Public Storage Marilyn Bostick
JENN was awesome treated me like I was her mother I like that!
February 25, 2015
Google Public Storage Taz 512
Jenn did an excellent job
January 8, 2015
Google Public Storage g3minibutt3rfly
Jenn was very polite, people friendly, and very professional! I walked in and was greeted with a smile that was the same smile that lasted he entire time i was there!
January 3, 2015
Google Public Storage Katherine Brown
Robin & Jennifer were great
January 3, 2015
Google Public Storage Joshua Keim
robin & jennifer were awesome
December 20, 2014
Google Public Storage cindy mock
jenn was very courteous and polite. she was very informative. This young lady was very informative and exciting.
December 15, 2014
Google Public Storage Sherry Betts
The ladies (Jenny and Tracy) at the facility were FANTASTIC. When we called the phone was promptly answered, information was thoroughly shared about the costs and availability. When we arrived we were greeted warmly, paperwork was completed expeditiously, and we were promptly escorted personally to the parking spot to store our vehicle. Both ladies working were very personable and took the time to make sure we were comfortable with all of the arrangements. Paperwork was reviewed and expectations regarding payments were clearly explained. I would recommend this facility to others without hesitation.
December 13, 2014
Google Public Storage gilbert banda
To a very wonderful lady Tracy good review ok what else
December 13, 2014
Google Public Storage Maria Donery
Jenn a very wonderful & helpful lady always happy to help me with any questions!..
December 6, 2014
Google Public Storage Monte Heitman
This is the best storage I've ever had. Jenn is the best. I actually look forward to paying my bill. The customer service is awesome and I would recommend this facility to anyone I ever hear that needs to store some items. It's a joy dealing with them
November 29, 2014
Google Public Storage Kayla Sanchez
Greatly Appreciate your your services , Thank you Jenn, Josh for all your help in my stressful time of need. very nice and clean facilities. Thanks again from the Sanchez Family.
October 23, 2014
Google Public Storage Albert C
The best sales lady Jenn I have ever met. Great help all the time.
October 20, 2014
Google Public Storage Jessie Makenzie
Very helpful on helping me pick the size needed for my belongings. Very friendly as well!
October 9, 2014
Google Public Storage Tyra K Hernandez
Mark and Jenn both are professional and extremely supportive in meeting my needs and making this move as easy as possible. They have been flexible, informative and client centered all which greatly eased my anxiety about storing my belongings. AND the facility and my storage unit is extremely clean which is another example of their professionalism! These two rock!!
August 26, 2014
Google Public Storage Douglas Stevens
I want to thank Mark at Public Storage for the personal service my wife and I received . After taking care of all the paper work I ask him if he would mind helping me unload my organ because it was very heavy, and I wasn't sure that my wife and I could get it off the back of the truck safely. He didn't even hesitate and in a very short time we had it off the truck into the storage locker and we were on our way.
July 1, 2014
Google Public Storage Hm Jung
Jenn is so nice^^
June 29, 2014
Google Public Storage Ray Marine
Jenn did an awsome job had evrything together
June 3, 2014
Google Public Storage Hunter Briwa
Mark did a great job getting us a storage unit locked down
May 28, 2014
Google Public Storage George Huincho
Mark was very helpful and process was quick. 5 STARS!!!
May 24, 2014
Google Public Storage kiki lafrance
Jenn was awesome! She was very friendly and helpful made me feel right at home. Definitely made a not so good day, a little better :)
May 19, 2014
Google Public Storage Tony Onzures
Mark Was extremely informative, polite, and patient with me. Based on his guest services alone, I would recommend anyone to use Public Storage for their storage needs.
May 17, 2014
Google Public Storage kathy conway
Jenn was a wonderful guide to selecting the right storage unit to suit my family's needs. She was very professional, friendly and expedient.
May 14, 2014
Google Public Storage Jtown
Mark was helpful and explained everything well
May 1, 2014
Google Public Storage Wayne Harshaw
JENN IS A WONDERFUL PERSON. SHE EXPLAINS EVERYTHING TO THE POINT, THERE IS NO QUESTIONS TO ASK WHEN SHE'S FINISHED. GREAT PERSON
April 26, 2014
Google Public Storage Jaime reyes
April 24, 2014
Google Public Storage Laura F
SUPER CLEAN PROPERTY! JENN HAS ALWAYS BEEN KNOWLEDGABLE AND FRIENDLY!
April 12, 2014
Google Public Storage Car Dude
Really nice people that run the property and very secure
April 11, 2014
Google Public Storage Jimmy Clanin
Jenn was really great in helping me find the right unit a fair price. The facility is clean, safe, and secure. If there is a Public Storage in the area, they are my storage partners.
April 7, 2014
Google Public Storage Binh Nguyen
First impression are very important. Robin made me feel welcomed and answered all my questions without rushing. She followed up with several phone calls to make sure I was happy.
April 4, 2014
Google Public Storage sssalex aviles
great job jenn excellent service
April 3, 2014
Google Public Storage Bernetta Gratten
Great at suggestive selling. Jennifer is friendly, helpful.
March 31, 2014
Google Public Storage ASHOK BHANDARI
Robin has done a wonderful job explaining everything on the application. Showed all different sizes of storage available.
March 19, 2014
Google Public Storage Mary Roman
Robin was very helpful and grwat ti figure out my storage needs.
March 14, 2014
Google Public Storage Jersey Girl
Jenn was so awesome since I walked in thru the door. Great lady and great service
March 7, 2014
Google Public Storage idris ruffin
February 23, 2014
Google Public Storage Jonas Haog
February 20, 2014
Google Public Storage Jim Koen
Robin did a great job. We came in they had exactly what we needed at a good price and we rented and were on our way in a very short time. Thanks Robin!
January 13, 2014
Google Public Storage Marzette Mayweather-Lewis
Overall the facility is clean and the staff are friendly. However, Jennifer is the star of this facility. She is always professional, friendly, and informative. Sometimes the information you need is not good, but Jennifer's intention is always to help and offer solutions to help you. She is really a good addition to Public Storage.