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Public Storage Self-Storage Units at 350 E Buckingham Rd, Richardson, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 30/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 32/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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Advanced Security Features
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10'x5'Online only price$ 38/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 38/mo
Small 5'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 42/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 42 /mo $ 53Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 66/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 66 /mo $ 82Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 75/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 81/mo
Medium 10'x12'- elevator access
- climate controlled
- inside unit, rollup door
$ 81 /mo $ 101Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 115/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 115 /mo $ 144Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 120/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 210/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 210 /mo $ 262Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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Self-Storage Near Richardson
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Richardson Storage Units Near Route 75
Storage units in Richardson can be found near Route 75, with climate controlled storage options in a variety of sizes to fit any haul.
Small Richardson Storage Units
Start small with a 5x5 storage unit, which can help you clean out your hall closet from golf clubs, extra luggage, and athletic gear.
For slightly larger items like patio furniture, bicycles, and camping equipment, our 5x10 storage units can help you cut the clutter from your garage or spare bedroom.
Medium Richardson Storage Units
Students at the Dallas College Richland Campus, as well as apartment and townhome dwellers, will love our 10x10 storage units to keep extra clothing, small appliances, and seasonal items out of small spaces.
For downsizing, retiring, or just redecorating, our 10x15 storage units can help you free up several rooms so you can feel at home again.
Large Richardson Storage Units
Ambitious storage projects require significant storage solutions, which is where our 10x20 storage units come in. With space for up to five rooms of stuff, 10x20 storage units are perfect for moving, renovations, and even business needs.
Climate Controlled Richardson Storage Units
All of the storage units at this location are indoor climate controlled storage units, which may take the edge off the weather.
Just half an hour from Dallas, you'll love storing your stuff and heading into the city for work, or simply to visit sites like the Dallas Arboretum, the Meadows Museum, or to catch a Cowboys game. For self storage that works on your schedule, use our eRental program to book a convenient and contactless move-in today!
We also have plenty of storage units available at our E Arapaho Road and Audelia Road locations as well if you're still looking for local self storage options.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 195)
I had a chance to work with Andrew on renting several units over the past few months. He was very knowledgeable of PS policies and patient as time was spent looking at the location of various units. I appreciate his professionalism and customer service. Tanya is another representative who works at this location and has a pleasant personality. .
I’ve been utilizing this Public Storage facility for two months and recently secured a second unit, which speaks to my overall satisfaction. The facility is clean, secure, and the staff is generally helpful. However, there are a few areas that could use some attention:
• Cell Service in the Basement: Once you’re in the basement, say goodbye to your cell signal. This makes coordinating with others or accessing information on your phone a challenge.
• Limited Access from First Floor: It would be incredibly helpful to have access to doors from the first floor, especially for transporting items that don’t fit in the elevator. Currently, this limitation adds unnecessary hassle to the moving process.
• Exit Door Incident: Recently, someone damaged the exit door, rendering it inoperable. Unfortunately, there was no signage indicating the issue, leading to confusion and delays.
Despite these issues, the facility meets my storage needs, and I appreciate the overall security and cleanliness. Addressing these concerns would certainly enhance the user experience.
Amazing place with great people. Tanya was so nice and helpful!! She answered all of my questions and made sure I understood everything.
Totally recommend this Public Storage!
My father in law moved his things to a bigger unit which was located on the 2nd floor and his old unit was on 3rd. The only thing I didn't like was having to go back down to 1st floor every single time to put in his code and go to another floor. Honestly that's a big inconvenience especially if you need to move to another unit on a different floor. Unfortunately he was able to get one on the same floor as the old unit which would have been easier. I'm only giving 4 stars because Andrew was very helpful when we had concerns or questions. Great customer service Andrew!
The facility was clean and in great shape.
Plus the staff was very friendly and helpful!
Give me great advice and info on the best value.
If you decide to store your business supplies here, be aware that if there is no power, you will have zero access to your unit. We were told their loss of power issue would be fixed yesterday, so we rescheduled our clients to today. We get to the building, and there is still no power. So thank you, Public Storage, as we ended up losing all those jobs. I understand losing power may not be in your control, but I find it ridiculous that there is no back-up for letting your customers into their units if this situation does happen. Other storage companies we've stored at had such a back-up so we're likely going to go back to them, as we were baffled by this.
this PS is a JOKE. First of all, power goes out and nobody can go in, no elevator, no gates working and on top of that they don’t even send emails or any type of communication to let tenants know. This has happened two weeks in a row, power goes out for two days. Secondly, this pole was hit by a truck months ago, it fell, it has not been moved and my car got damaged because of it. Attendants are nice, but the management needs improvement. So irresponsible of them to not have at least the courtesy of letting us know there is no power. As a business owner, I have lost over $1,500 Since last Thursday for not being able to get my stuff, I own a party rentals business and I have had to cancel a lot of people. If you own a business or need to access regularly, this is not the location for you.
Nice location but the carts are not always available near the elevators. Also the staffs are gone sometimes. Especially the code locker shut off during the working hours, you don’t have access to open the gate while the staffs are not in the office. Very inconvenient!
We came in to downsize our storage unit and Andrew, at the front desk, made everything a breeze. Excellent customer service and attentiveness to our needs. Thank you very much for your help Andrew.
Andrew it’s a great guy, so effective, kind and honest, he always leave my doubts behind.!
Andrew did a great job helping me today and was very friendly highly recommended this location! Thanks again Andrew
Andrew was very helpful
The employees at this location are amazing! They are willing to spend the time with you to make sure you are happy with your storage unit. I HIGHLY recommend this location.
350 Buchinghan road public storage
Great customer service!
I was in a hurry and the staff took care of me!
Tanya was absolutely amazing from the start of the call to the end. She was very polite, very understanding and very helpful i really appreciate her for her help.
Andrew is awesome and very helpful. GREAT CUSTOMER SERVICE!
Tanya was a Blessing, and very Helpful. GREAT CUSTOMER SERVICE. Also, her communication was on point. THANK YOU TANYA!
The worker who assisted me with my storage rental was very helpful and patient with me and any questions I had. I’m glad I chose this particular Public Storage.
Tanya was AMAZING from the time of approach until I closed out my unit. She has respect for all customers and goes above & beyond to make sure everyone gets their needs met. She answers all questions & is very professional. I couldn’t have asked for a better experience, THANK YOU TANYA. Keep doing what you’re doing! Your customer service skills is outstanding.
Nice facility. My only complaint is that you have to check out carts from the inside office which has odd hours. Sometimes it's locked during the middle of the day. Or if you check out a cart and then they're closed you have no way to return it. I wish they would just leave carts out so that they can be accessed during non-office hours.
Great service from Tanya! Simple, quick, professional and stellar customer service!
Luke was great! He was super attentive and helpful. Will def recommend this to everyone!
The representative was courteous and extremely attentive to our needs … A+++ … Thank you!
Andrew was great ! Helped us with our situation.
Only reason why I didn't give it a five-star ring because there's this one foreign lady that is very very rude to customers
I came in 5 minutes before closing and Andrew was there to help. I went to the Markville location and the self serve tap to call machine was difficult. Both calls I made both women couldn’t help me. One told me best thing to do is drive to another location then come back. Running into Andrew right before close was a Godsend, he was quick and honest. I really appreciated it.
Andrew was very helpful and
courteous to me when I went to Public Storage today!
They require an ID to check out a "cart."
MAJOR issue, due to the fact that if they leave or walk around the property, you are left waiting to collect your ID back.
Need to change it. Just ask for unit number, you can back charge them then.
As far as the Public Storage place I am in which is the Buckingham Rd in RICHARDSON TX it's VERY Nice and VERY Secure. Love the ability to use your phone to move around the place and the fact you can't get to a floor unless you rent on that floor. Only problem I could see in for see about future would be the floor where you pull in and off or on load from. Car leaking oil and such muking up the floor but maybe they have a plan for that. Would recommend this place to anyone looking to rent a storage unit.
Andrew is great. You always can trust him give you a patient and professional service. He’s kind and helpful.😊
Andrew was extremely helpful! Great customer service.
I Just Rented A Space With Tanya & She Was Very Helpful. Tanya Was Very Pleasant & Knowledgeable About My Storage Needs! Definitely Was An Experience That Will Make Me Refer My Friends & This Has Allowed Me To Continue Doing Business With Public Storage! Thank You Tanya For Your Service!
Supposed to be open on Saturday, restrooms are closed. Office is closed with no sign not helpful at all.
Tanya is amazing♡ and respectful nice understanding and always have a wonderfull smile
She makes everything so easy and this public storage is the best even i have had some difficult time and they helped me and they are amazing staff is incredible and nice and some time even tooo nice they are the best and i have been with this storage over 1 year and i have never been in any issue at all staff incredible place incredible storage incredible and price INCREDIBLE!♡ and lastly it is VERY VERY VERY VERY VERY SAFE ! if i had an option to give it 100 stars i would
Andrew helped me a lot on keeping the same box. He was very kind, courtious and absolutely polite and professional throughout our repeated conversations and was very helpful.
My post has been long overdue because Andrew and Tanya has assisted me multiple times! This review is for Andrew, the first Public Storage who assisted me. Andrew was pleasant, willing and always very eager to answer my questions. My interaction with Andrew was always pleasant! Thanks Andrew for making my transition easy!
I’ve used a few different storage unit options, and Public Storage, particularly the one on Buckingham in Richardson, has always been one of my favorites- well laid out, well maintained, and the staff (including Andrew today) are always very helpful and friendly.
Andrew is really helpful and friendly. I would definitely recommend speaking with him
Andrew was very helpful! Top notch customer service
Was at Public Storage today and needed help with an on-going issue with my storage unit. Tanya was my guardian angel because she fixed it in no time! I am incredibly grateful and thankful that I stopped by! Thanks so much Tanya! You’re the best!
Andrew really helped me out. He was awesome!
Tanya .
Excellent person
Wonderful service
Made everything good.
Excited to be here
I apologize for not remembering your name, but you exemplified wow customer service. Organizations need employees like you. Very professional, went through all the terms and kept a smile the entire experience. Thank you so much for you patience and explaining all my questions
Andrew was phenomenal! He was efficient, and went above and beyond to make sure I had a clean and safe place to store my things. I am very grateful!
Keeps going downhill... from broken doors and elevators to missing dollies. They have purchased extra dollies after about 4 disappeared. There are now 2 "free" for use but all other require that someone leaves a ID/DL to check it out. Makes no sense to me being that a dolly is a dolly and if ID is required for one it should be required for all.
Andrew Was Very Helpful. Went Above And Beyond To Assist Me🙂
Clean and well maintained facility, Andrew was awesome in helping me resolve a billing issue. Five stars!
Great customer service at Buckingham and Abrams public storage on Monday the 21st. I think the young man's name Alex he was very RESPECTFUL and attentative to our needs will recommend this storage to everyone will take care of you as if you was his own.
Privacy of customers is important, cleanliness, true kindness, healthy honest boundaries: thank you!
The way the building is set up is kind of a PitA. You will be pushing whatever you want to store some distance, and it could be down several sharp turns just wide enough for a push cart that may or may not be there.
Worse is trying to three point turn or reverse a U-Haul back down the one way access because the exit gate is perpetually inoperative. Has not worked since I started my rental.
Otherwise it’s fine.
Came across this storage place cause others were a bit too pricey. Talked to Vanessa and she was knowledgeable and quite helpful. The place was very clean as well.
Great service! Vanessa was very friendly and knowledgeable.
Good place ,🙏
Vanessa was the best!!! Very professional and helped answer all my questions.
Very good attention 10/10 and the things you keep in this place take good care of it and it is very clean
Vanessa fue muy bien con nosotros
stop by and bought a unit very clean
Facility is nice and cleaned. Come id you need a unit
Vanessa has the best customer service . Stop by if you’re looking for a unit
Very nice manager. Great faculty
Stop by to make my payment and Vanessa is great. Unlike my location manager. Thank you for the service
Great facility. Mangers are amazing . Highly recommended
vanessa is awesome ! if you need a storage come here. she will get you a perfect unit
Vanessa was professional, efficient and went through everything very detail. Customer service was excellent
It is always a pleasure to come in to make a payment , Vanessa is always so friendly and welcoming in the office . This is best service here
Stop by to get a unit today. Vanessa has been great. She gave the best service. If you need a storage this is the place
Property is amazing always clean. Laddies are always so helpful
Excellent service by Vanessa. Was very patient with me and showed me as much units as I needed. Definitely went above and beyond. If your looking for a storage stop by here
Vanessa was great helped me get a unit. Was very quick and friendly
I had a frustrating experience with Public Storage at Buckingham, Richardson TX. First, I faced a steep price increase when I extended my contract. After deciding to clear out my unit, I followed the incorrect instructions given by customer service agent Vanessa—she told me to leave the door open and the key inside. Despite following these instructions, I was later hit with an additional $112 charge and penalty. I refused to pay the fee but it was sent to collection affecting my credit. When I went back to address the issue, Vanessa denied giving me the proper instructions and accused us of filming her, which we weren’t. Overall, this was an extremely disappointing experience, and I would not recommend this facility for long-term storage.
Stoped by to get another unit and Vanessa was great. She got me in and out quickly great service
Ms Vanessa was very helpful and great. She went above and beyond
If you are looking for a place to bring home roaches to your new apartment or house, this is the place to use! I rented a unit for 3 weeks, and when I finally moved into my unit, there were roaches coming out of boxes while I was unpacking. I will never use this place again! So disgusting! 🤮
Ms Ashley was helpful. She learn quick and is doing great. Good job
Vanessa was was very excellent. Very helpful. Went through the process quick. Thank you
Stop by to get a unit. Ms Vanessa has lots of experience. She was very helpful and helped me as much as she good. I highly recommend coming to this location . She went above and beyond
Gracias verenice por buen servicio que me digo
Fue un buen servicio. Estoy contenta y conforme. Gracias y deseo que sigan así con mucho éxito!
Very clean property. Amanda was very helpful with the move in. Plenty of options available
This was my first time ever using a storage facility. Imagine my surprise when I pulled up with my 26' truck full of furniture and boxes only to discover we couldn't drive into the facility. Additionally, we had to trek up and down the elevator. When I spoke with them man to arrange the size unit I needed, he NEVER mentioned we couldn't drive in. I take responsibility for not knowing the questions to ask, but the rep I spoke to should have mentioned these things.
I want to give a shout out to ms Vanessa. I feel so confident with her. She so patient and works with me and never makes me feel rush. Great customer
The two ladies in the front Verenice && Vanessa are so nice and helpful. I was pretty nervous going in and asking questions. They made me feel welcomed and answered every question I had. Totally recommend this location. Thank you ladies.
Vanessa & Vernice are awesome! So kind, professional and a wonderful demeanor. The facility is well kept, clean and maintained. They are very knowledgeable and helpful. I highly recommend this location as a rental facility. Located at a 350 E. Buckingham, Richardson, TX
SAMUEL BUGGS
Vanessa and verenice help me with my storage unit and gave me a good price
Property has been good. Enjoy the service the ladies in the office give. Bernice and Vanessa are very helpful and attentive.
Bernice & Vanessa are what make this Public Storage facility the best in the Richardson area (unlike the property on Audelia Rd & Centennial, who's property managers suck). The Buckingham property is well maintained and clean and staff are helpful, respectful and accommodating.
Vernice & Vanessa are the BEST! They are professional, helpful, responsive and always greet me by name and with a smile! The facility is very clean and well kept. I highly recommend this location for storage needs. This location is at 350 E. Buckingham, Richardson TX.
Great facility
Veronica was so sweet and helpful. We had a great conversation while I was waiting to get my storage unit. 😊
Vanessa was very helpful and knowledgeable.
Vanessa was amazing! Extremely knowledgeable and accommodating. Sweet gentle soul thank you for everything ❤️
Ms Vanessa and Vernice was so helpful. Them my girls over here. Went down the street to the other public storage and treated me bad. They girls helped me and got me lower rate . Thank you
I was having trouble at another location, thankfully I had the honor of being assisted by Verenice who was able to help me with fast and easy service. Very informative and nice!
The best storage facility I've ever been to in my life! Tanya and Calyn were such a great help!
Vernice and Vanessa were so helpful and very friendly. They were the reason for me to come back.
Vanessa & vernice was so sweet n helped me with everything I needed. Thank you ladies ! 🖤
Vanessa was very wonderful, she was extremely helpful. Great service
Vanessa is great and is super helpful. I highly recommend using them and having Vanessa assist with your storage needs.
Update: Someone reached out to me and made a deal with me for the next 3 months which was very considerate of them. So they aren't that bad after all.
I was going there in the first 8mos or so I had no problems and having trouble walking and with bladder emergencies I was glad they had bathrooms however, when I was there the last time with a guy who was getting some furniture and washer out for me I had to use the bathroom but they were locked with a sign on the door saying ask the office for a key which was already closed and it wasn't even 6pm yet and since we only had a uhaul there I tried to hold it but ended up peeing down my leg with shorts on 😢 I'm grateful that I had bags of clean laundry in there since my apt had been affected by a fire and all my clothes stunk so as I was in a hotel I'd take a bag of clothes and washed them and took them back to storage. It's been almost 2 yrs since I moved in there and it's hard to find help or to sort thru it. I bought new furniture so its mostly boxes of stuff and such but I have my mother's table and other things in there I'd like to keep. So maybe in a few months I can get a smaller unit and make sure I use the restroom before going and see how long I can wait till I need to go again. Lol
Veronica she is amazing person, she helps me a lot
Great storage unit…clean, climate control, gate access, elevators..all assisted me & my family well. Stand by your model, “We treat your stuff like it’s ours”. Thank you!!!
Vanessa was a very sweet and kind worker. Very helpful
Vanessa is very knowledgeable and patient.
Vanessa was very kind with me, great customer service !
Vanessa was Great! She was really Nice and Helpful. She answered all my questions to the best of her knowledge. Shout out to her.
Vanessa has been very helpful great customer service thank you
The ladies in the office are so helpful.very happy with the service . They know me as soon as I walk in. Thank you
Vanessa and Bernice have Ben wondering staff. Always so helpful love coming to make the payments here. Thank you for the great service
verenice and vanessa were so helpful and nice thank you
Great customer service… and well attended by Verenice 😃 definitely will come back …
Coby was great and answered all my questions with no hesitation. Very Funny by the way! Lol would definitely recommend to others.
Vernice and vanessa have been outstanding ! They have worked me to not loose items please never ever replace them at this location. Wonderful and friendly ladies
Great customer service, the lady named Nevada was so nice and funny and more then informative and answered questions with ease and was very pleasant to see
This place has been to best storage facility I have ever rented from (and I have had lots over the years)! They were very helpful and went way beyond what is expected to resolve my problem. Definitely recommend this place. Staff is great —friendly and knowledgeable!
I am giving no stars. this facility and location is horrible. My unit was burglarized and I have yet to speak to upper management they won't give the police the video of the surveillance. And they did not contact me I contacted them to see why my unit had 2 locks on it that wasn't mine with me knowing my account is paid on time. This place and management is horrible and they took thousands of dollars worth of property and property that can not be replaced.
Lisa was very helpful and patient with us. The only person at the counter and several people needed help. She again was patient and helpful with everyone.
Absolutely fantastic service
Vernice was excellent on taking my payment. Got me in and out .
Vanessa was very helpful and attentive. Very knowledgeable and patient. Thank you for the great customer service
Vanessa did an amazing job!!! She was so helpful !!! She was quick and very professional!!! Thanks so much for the outstanding service!!!
Verenice was super nice and very helpful with showing us the units available. Very great with explaining the prices. She was cheerful, nice, and patient! Very great location and great employee. Great customer service!!
Andrew and Bernice where so helpful seeing it being my first time …. Very patient and pleasant
The office people were very nice and helped me out thanks for the service
Twice I’ve made the mistake of not going here first for storage needs. Don’t be like me! Great service with REAL PEOPLE- no kiosk. Clean facility.
Vanessa helped me get another unit was very helpful . Thank you for great Services
Excellent and friendly staff! Always smiling
This public storage is terrible stay away from it. No customer service whatsoever. Definitely not user friendly to use the Access code on the phone. On top of that this public storage has a minimum of 250 storage however they only have 3 dollies in the whole building, they should have a minimum of 3 dollies per floor not per building. Will definitely be my first and last month here
My experience at this location has been awesome, ms Vanessa has helped me twice getting payment made and other service. Thank you for the great services. Glad to be doing business public storage
Wow
Nice, clean new place. Elevator lights were out on my last visit. It was dark and creepy. The staff are friendly and courteous
Facility excellent! Vanessa and Vaniesa Top Notch ladies to work
with… Very Knowledgeable and pleasant .
Don’t store your stuff here, we had a unit here for about 6 months while we moved states. One month the autopay didn’t happen, we paid it late and planned on coming to collect our stuff at the end of the month. The person on the phone collected payment and told us all we would have to do is send an email and call to schedule an appointment to get the locks off. No problem. We sent the email and called every other day for a week to make sure I was scheduled. When I showed up on Saturday at 12:39 pm, there were three people in front of me in line, the woman (Sally) behind the counter said loudly, “I’m closing as soon as I finish with the people behind you.”
The line moved quickly despite Sally’s attitude. There was a man in front of me who didn’t speak English very well, when he tried to ask for help she yelled at him, “Just follow the instructions. It literally takes you through it step by step. It’s not that hard! Move to the side, I have to help someone else!” Then she ignored him anytime he had questions about his rental.
I get to the counter, I tell her I just need to remove the locks and close out my unit. She looked at me and was like “We’ll see…” under her breath. She gets the account information and asks if I’m on the account, I say yes, she says “You’re an authorized user but that’s not the same thing. You don’t have an appointment so…”
I told her my wife and I made an appointment, I had travelled from New Mexico and I had called multiple times. She said she had no appointments. Sally asked me to call my wife to confirm our relationship, she “allowed” that to be valid.
As we were walking down she informed me that she was not normally at that location and she hated it. After she said she hated it she let me know she was leaving as soon as we returned to the office. When I asked if someone else was coming in she said “I don’t care.”
I won’t be using public storage again for a long time, they don’t care about their customers or their belongings.
Stop by to get a unit and Vanessa was helpful and fast . Great service
This will be month but I want to give a shout out to the girls in the office Vanessa and Veronica. They have been wonderful and great customer service . If you ever need a unit stop by here .
Property so clean … customer service is very helpful got help by verenice She answered all my questions!!!
Absolutely the worst service of any storage I have ever used. The office is often locked for 1-2 hours in the middle of the day. There are two entrances but they take turns being broken. The place is fairly new but one of the 2 elevators is often broken. They doubled my rate ofter 6 months, with no notice. There is never toilet paper in the restrooms. Onsite management is marginally competent and, confrontational and RUDE
Ms Vanessa was great. She welcomed me in so kindly and was so patient with me . Highly recommend
This is one of the best storage facilities that I have ever moved in or out of. They have a covered load/unload area and clean restrooms throughout the building. The climate controlled atmosphere worked great when it was raining outside during the time we were loading. They have carts and working elevators that allowed me to move furniture down from the third floor with ease. They also have more unit sizes to choose from than any other storage facility I have visited.
Mr. Matt was very polite and fast in helping me to take my payment. 😁
Great customer service. Really nice girls in the office . Will recommend!
The ladies Vanessa & Bernice are very nice . Great customer service . Thank you ladies .
Vanessa and verenice have been more than helpful. This has been the mkst delight experience ive ever had. Very profession. Highly recommend this facilty to anyone that needs a storage. Thank you so much for bsing so kind
Sincerely kim Geiwitz
Highly recommend clean and great facility… Verenice answer all my questions and gave me the best options ⭐️⭐️⭐️⭐️⭐️
Very nice facility!! clean and always easy access,, Thanks to Verenice my move in was perfect!!She took good care of me and got me all set up fast and easy!!! So glad to be at this location. Great customer Service!! I definitely recommend this location.
Vanessa was very helpful and actually a blessing and it was a great experience
Vanessa was very helpful. Came in for the first time she was very friendly and great customer service. I want to take her with me
Wanted to say thanx and great job to Vanessa at public storage. She went above and beyond for my wife and me. Someone wrecked the access box and do you know that she comes in early and stays late to manually run the gate until corporate sends someone to fix it? Talk about customer service! She gave me a tip that saved me considerably and I just can't thank her enough. This place is clean (including the bathrooms), well maintained and a great staff.
Wow... The manager Vanessa is amazing! You don't often find younger people so dedicated to doing really well in a customer service capacity. What's more, it doesn't come across as an act, she's genuinely a kind, patient person who wants to help in whatever way she can. And when you're moving and storing, there's certainly enough stress already! The place is spotless and the staff can't be beat.
Vanessa was very efficient in her job. Very courtesy and she deserves a raise for remember who I am coming from Markville. Thank you very much
Vanessa and vernice are the nicest customers service people. If we ever need anything they are willing to help whenever we need anything . I also see them out cleaning and helping customer service
Vanessa was great with customer service .very patient and helpful .
Vanessa and Heather were awesome! Very nice and modern location.
I had a wonderful experience with Heather. She provided excellent customer service, greeted me with a smile and made sure I was well taken care of. Thanks for all your help Heather.
Ms vansssa was great. She went above and beyond . She helped me with every step 10+ starts thank you
Love the storage very safe for my things
They young ladies here are so very nice and helpful
Vernece and Vannessa are amazing. They were more than helpful and knowledgeable about my unit what I needed had to pay I went back in today just to get some clarification they were awesome always nice remembered my last name when I came in that is so important to me to go somewhere and be recognized and called by my name the girls do a super job in definitely need to give them a raise or a bonus
I was charged 3 times in 2 weeks none of them 1 dollar the worst storage and worst day of my life. Couldn't get any of my important things on this Small tragedy elevator. Had to give away my dressors and lots of other things I have pictures of the lights being off in elevator and cords hanging down could have gotten stuck on it. Ik the storage does not care about price and danger loss and inconvenience.
Vanessa was very helpful and great service . Thank you for being wonderful and patient with me
I want to give a huge thanks to Vanessa. She was very helpful, respectful, and customer service was great. She even went above and beyond when my unit was locked that I purchased online she fixed it the issue within minutes even switch my unit and credit my account for transfer fee because someone put a locked on my unit. She took the time and stayed with me and made sure that everything was in order including my unit and my paperwork on my new unit. Thank you Public Storage for hiring a very sweet and passionate person who not only cares about her job but she cares and appreciate her customers.
Vanessa was very helpful. Knowledge about her job. Will recommend her to my friends and family. Thank you for the wonderful service. She deserves a raise 👏
Vanessa was great and fast at getting me in the unit I needed at the last minute. Thanks
This places office is never open, I only once have i come and there was some one at the front desk and that’s when I opened my account. I’m here one hour before the office is supposed to close and it’s locked up. I called in advance to upgrade my unit size and still they close early. Hate to be a Karen but why can’t they be open when they advertise they are. I take time off work to come in the time this location list as office hours and they always fail to be open.
Ms Vanessa was a very helpful person to work with. Helped me get my unit and answered all my questions
Verenice was excellent with her customer service. Thank you .
Vanessa was very professional and friendly she is really willing to help. She helped me get my unit I’m 100 satisfied with her service.
The lady working was very nice and super helpful
Very clean, nice staff, and love the fact that it’s climate control.
This storage place is awesome very good discounts. Clean restrooms and climate control units. Very nice staff. Give 5 stars ⭐️
Stop by got a storage and Ms Vanessa was helpful. Got me in and out quick. Great customer service
Vanessa was helpful. Went above and beyond and helped me organize unit .
Ms Vanessa helped me download the app and how to access the app to make the payment and open the door. Which is very helpful . Plus she is patient with me and helped me thank you
Vernice was very helpful, she fixed the issues we had from online booking. She's amazing & even know us by name.
Vanessa and verenice were very helpful and friendly. Helped me with space and transferred me into a bihger space thank you laddies
Stopped by to get a unit and Ms Vanessa was great. Helped and accommodate me with the perfect unit. If you need a storage stop by and see Vanessa
Kristie is a great representation if what an Public Storage team member should be: informative, courteous and friendly. She is the reason I rent at Publc Storage. Kudos Kristie!@