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Address

5920 W Plano Pkwy
Plano , TX 75093

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-616-4087

972-616-4087

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-616-4087

972-616-4087

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    3'x3'
    Online only price
    $ 10/mo
    Online only price
    Half Price Sale
    Small 3'x3'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 10/mo $20
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Locker
    • Upstairs/stairs
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 42/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 42/mo $56
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 56/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 56/mo $74
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 71/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 71/mo $95
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 107/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 107/mo $142
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 135/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 135/mo $180
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 136/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 136/mo $181
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x12.5'
    Online only price
    $ 140/mo
    Online only price
    2nd Month Free
    Medium 10'x12.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 140/mo $187
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x12.5'
    Online only price
    $ 142/mo
    Online only price
    2nd Month Free
    Medium 10'x12.5'
    • Outside unit
    • Drive-up access
    $ 142/mo $189
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 143/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 143/mo $190
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 149/mo
    Online only price
    2nd Month Free
    Parking 10'x20'
    • Uncovered parking
    $ 149/mo $198
    Online only price
    2nd Month Free

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 231/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 231/mo $308
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x20'
    Online only price
    $ 269/mo
    Online only price
    Large 12'x20'
    • Outside unit
    • Drive-up access
    $ 269/mo $358
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Plano Storage Units Near Dallas North Tollway and President George Bush Turnpike

Plano storage units near Dallas North Tollway and President George Bush Turnpike can help you get organized quickly. Public Storage in Plano offers indoor storage, outdoor storage, climate controlled storage, and even covered parking.
If you just need a place to store everything needed for a trip with a four-legged friend to NorthBark Dog Park, or a set of golf clubs to use at Gleneagles Country Club, our 5x5 storage units are here to help.
Surrounded by some of the best parks in Plano, including Steeplechase Park, White Rock Trail Park or Katie Jackson Park, a 5x10 storage units can be an ideal storage spot for outdoor recreational gear, including hiking boots, backpacks, bikes and athletic equipment.
Families who are quickly outgrowing their current space can take advantage of a 10x10 storage unit to clear out boxes, wardrobes, dressers, mattresses, couches, kitchen appliances and couches to open things up a bit at home.
This facility's location makes it a convenient storage stop for customers on the east side of Denton County, as well as the west side of Collin County. With our spacious 10x20 storage units, local businesses can get extra inventory out of the way for a more productive workspace.
Public Storage in Plano is proud to offer a selection of both indoor climate controlled storage units and outdoor storage units with drive-up access. And when you need to get your driveway back, we also have covered parking for boats, RVs, and automobiles. No matter what you need to store, our eRental program gives you the convenience of booking a contactless move-in on your schedule, so don't wait another minute to start getting organized!
At this Plano Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 370)

    March 1, 2024
    Google Public Storage Marcus M
    Misty was the best. She was super helpful getting everything setup, and even stayed late to get it done. Place is very clean. Excellent storage factory.
    March 1, 2024
    Google Public Storage Christian Lifestyle Rendition
    Misty was Excellent!!
    January 27, 2024
    Google Public Storage Dyshon Poole
    I so love Misty soon as I entered the building with her I felt comfortable she was so helpful in all angles of helping get the perfect storage space I needed .....Thank you MISTY......Lunch date /dinner date any time....thank you so much
    January 8, 2024
    Google Public Storage Latoya Gross
    Kandi and the gentleman were so much help even after having trouble with my reservation they went above and beyond and gave me an even better unit for and price. 10/10
    December 1, 2023
    Google Public Storage The 1204 Store
    Missy at Public Storage Plano was amazing today helping me get setup. Absolutely the best!!!
    November 4, 2023
    Google Public Storage Cynthia Kirkendoll
    Awesome
    November 2, 2023
    Google Public Storage barb Rockson
    Do not patronize Public Storage, they are disorganized, unprofessional, poor customer service, their managers will not return your calls but yet will sell your belongings while you are still paying them. Customer service reps will hang up on you. It is a shame that a service organization will treat it's customers in this manner. DO NOT STORE AT PUBLIC STORAGE. STAY AWAY
    October 17, 2023
    Google Public Storage Jo Berry
    The PS CSR that helped me choose the best suited unit for my storage needs was named Misty. She was informative, knowledgeable and eager to help. She even helped me choose a few products to help aid in my move. The property itself was in pristine condition which left me with a feeling of assurance that my belongings are safe. I will recommend PS to all of my friends and colleagues especially this location and even more so, Misty! Thank you!
    October 13, 2023
    Google Public Storage Kurt Wright
    Misty the manager was fantastic. Very helpful with setting up a time to see my space and make sure all my questions were answered. The space is clean and had carts ready and available.
    October 3, 2023
    Google Public Storage Damilola T Kareem
    Awesome customer service and great team work
    August 31, 2023
    Google Public Storage Alexis Acosta
    Muy buen servicio de parte de la señora Alex y de Antony les daría la p estrellas si pudiera
    July 9, 2023
    Google Public Storage Earl West
    May 8, 2023
    Google Public Storage Sarah Littky
    If I could give 1000 stars I would! Ed has been incredible since DAY 1, we just relocated our business from overseas and it has been a huge headache trying to find a suitable storage facility for our stock. Ed has been incredibly helpful with helping to organize delivery of the shipping container as well as finding us the most suitable unit for our needs. He is super friendly, funny, and always ready to work even when he should be enjoying his day off! I would 100% recommend 5920 W Plano Pkwy Public Storage to anyone in the area, clean facility, large units, and responsible and communicative management.
    May 5, 2023
    Google Public Storage Serrena Keys
    Mr Ed was amazing. He made the whole process very easy and was very professional and a very good comedian. I would recommend his location without hesitation to anyone in the surrounding area. Storage was clean and had no problems whatsoever Thanks again
    April 18, 2023
    Google Public Storage Kenny Miranda
    I couldn't stop laughing with Es and Alex, super awesome people
    April 18, 2023
    Google Public Storage Danielle
    Ed and Alex are the exact people we need everywhere for customer service! They were direct, honest and helpful. I enjoyed their humor and their personalities. I am very excited to have a storage unit with them. I know I will be able to count on them if I ever have any issues or questions. Ed and Alex thank you so much for all your help!
    April 15, 2023
    Google Public Storage Allen Nordling
    Ed was really helpful and made the whole process east to get my space.
    April 14, 2023
    Google Public Storage jamal coney
    Property manager Ed and Dm Alex are awesome. helpful, friendly and knowledgeable. They made my move in swift and easy.
    March 20, 2023
    Google Public Storage Aubrey Flanigan
    Great experience! So kind and easy to work with. Ed is so awesome!
    March 17, 2023
    Google Public Storage jim altenbaumer
    Ed , was the nicest person at public storage I have ever met , he we so helpful at a time I needed a storage facility! I have used public storage over the years and this is the cleanest and nicest one yet! I hats off to Ed , he is an asset to your organization!
    February 28, 2023
    Google Public Storage Quariona Timmons
    Ed is amazing and always helpful! He does a great job helping you figure out what size unit you need, as well as helps keep you informed of the deals they have.
    February 16, 2023
    Google Public Storage Carlos Palacios
    Ed is great!! He's very friendly and loves soccer, like me.
    February 4, 2023
    Google Public Storage Lyzette Rodriguez
    Ed was great help!!! He was extremely helpful and very nice!
    January 22, 2023
    Google Public Storage Ananda RILEY
    Ed does an awesome job. He goes above and beyond to provide exemplary customer service.
    January 20, 2023
    Google Public Storage Michael papendick
    Staff was very caring to my popped tire, allowed me to hang out out front until my buddy got here to help fix up my tire. I didn't catch the name of the man who helped me but he is from Africa directly and was extremely pleasant and friendly. Wanted to thank him so I hope this reaches him
    January 18, 2023
    Google Public Storage Rebecca Sweatman
    No answer on the phone and I need to get things out of my storage unit and I rented a uhaul truck for moving everything near me and sell most of it
    January 10, 2023
    Google Public Storage Jackie Tucker
    The service provided by Ed the manager was excellent. He went above and beyond to assist me with my storage requirements.
    December 8, 2022
    Google Public Storage randy mullins
    I came in today to make a payment on my storage and spoke to ED and he was very helpful and courteous.
    December 4, 2022
    Google Public Storage Alyssa Phillips
    Bailey and Ed were a huge help. They identified my need and I was assigned the perfect unit for my budget. Thanks again!!
    December 2, 2022
    Google Public Storage Aaron Inge
    Ed always the best service
    December 1, 2022
    Google Public Storage Jose Gonzalez
    Excellent service, Ed was very patient answering all my questions and made sure we got the right size and price. Highly recommend this locstion.
    November 28, 2022
    Google Public Storage Chase Morales
    November 28, 2022
    Google Public Storage Bailey Mathews
    November 27, 2022
    Google Public Storage Jerome Naifeh
    November 10, 2022
    Google Public Storage David Trevino
    Great service !!! Will definitely use them for storage for now on.
    November 9, 2022
    Google Public Storage Consuella Evans
    I had just relocated to Texas from Washington State and Ed was such a gem and so helpful. I made my reservation on line but upon my arrival I realized I needed a bigger unit. Ed took his time and showed me some different options to make sure I had what I needed. Very easy to talk to and funny. He made what could have been a stressful situation so pleasant. If you need a storage unit please use this location. Ed will take EXCELLENT care of you!!
    October 9, 2022
    Google Public Storage Michael Kuzio
    This location is kept up with excellently! I had just visited to determine prices for storage, as I am moving soon, and the employee was super helpful and kind! I believe her name was Lily.
    October 7, 2022
    Google Public Storage Amanda Kem
    Ed was very helpful! I feel safe knowing that he lives on the property. The doors to the unit are different than at another company's storage facility. However the rates were competitive and it is a good location.
    October 6, 2022
    Google Public Storage Clark Gray
    Great service at the front desk by Ed! Thank you for all your help
    September 16, 2022
    Google Public Storage Ashley Waldrep
    Exceptional move in process! Ed was awesome and explained everything in detail. Great personality as well! Definitely recommend the Plano Pkwy location 100%!
    September 14, 2022
    Google Public Storage Tony Aponte
    Very nice person to deal with
    September 14, 2022
    Google Public Storage Matthew Quintana
    Ed is great to deal with. He called one evening when one of our workers forgot to put the lock back on the storage until. He put a lock on our storage unit until we could make it back in.
    September 12, 2022
    Google Public Storage Hamid Eftekhari
    I would recommend this Storage to everyone! They are very helpful and friendly. The manager on his day off even came and helped me with my storage unit. Thank you!! Thank you!!
    September 6, 2022
    Google Public Storage Latariya Savannah
    Mr. Ed was extremely RUDE, and unhelpful. He is bold face lier and distasteful. I’ve had few issues since I started with location in July. It’s hard to get refunds when you are charged in error, customer service is rude and not consistent with company information, my unit door was broken and badly repaired. I’ve been waiting for call back and couldn’t seem to get straight answer and the regional manager hasn’t return my call. Definitely will never use property again. Update to my original review: I asked to be moved and/or have the unit repaired and was advised by regional manager the door was fine and due to COVID they couldn’t get parts and it would cost more money. Now all my property was stolen and I was never notified that unit had been robbed. Ed told me I was disturbing him and make claim. How does thousands of dollars walk away?! DONT RENT HERE YOU WILL REGRET AND END UP LOSING ALL YOUR BELONGINGS. And cameras don’t work sounds like inside job. But this is not the end of this and my attorney/ police are looking into this matter.
    August 10, 2022
    Google Public Storage Chantele Bell
    Ed helped me select the right size unit for my morning be. Very helpful!
    August 6, 2022
    Google Public Storage Marlom Sorto
    Muy buen trabajo Ed estamos felices con su servicio
    August 6, 2022
    Google Public Storage Hector Cruz
    ED es una buena persona buen trabajo ED
    July 4, 2022
    Google Public Storage Samantha Stringham
    Ed was super helpful, we had just moved and ran into so many issues but he was friendly and tried to help anyway he could! Highly recommend this specific public storage!!
    July 3, 2022
    Google Public Storage Nick Glogau
    We’ve had units at Public Storage on Plano parkway for many years and Ed is the best. He always comes to check on us to make sure we have everything we need. He’s extremely helpful!
    July 3, 2022
    Google Public Storage Richard Corbitt
    Have used several units at this location for years. Always clean, neat and the best service I have ever seen. Ed is always very professional and helpful. Location and staff is A+++.
    July 1, 2022
    Google Public Storage Ashley Tolbert
    I’ve used this storage since about June 2020. Ed helped me get my things situated during the pandemic. Today I moved out- Ed has always been kind and helpful. The storage space was larger than expected and has kept my furniture in great tact for two years. I’d highly recommend this location, especially since everything is on one floor and air conditioned.
    June 25, 2022
    Google Public Storage Pamela Georges
    Ed's customer service is Excellent and the facility is very clean.
    June 25, 2022
    Google Public Storage Alcides Prado
    Very good attention and service from Mr. ED. 👌
    June 25, 2022
    Google Public Storage Naylin Arrieta
    Ed excelente servicio
    June 25, 2022
    Google Public Storage carolyn aduhene kwarteng
    Ed is great guy to deal with. Very friendly and helpful. Can't wait til my next visit to say hi.
    June 24, 2022
    Google Public Storage Michael Block (Block)
    Wonderful staff and clean facility. Ed was very helpful since we are new to the area.
    June 24, 2022
    Google Public Storage Todd K
    The manager Ed has been a pleasure to work with. He always seems helpful and has a can-do attitude. Nice place and he keeps it real clean.
    June 10, 2022
    Google Public Storage Hannah Holcemback
    Manager was very helpful and got me in quckly!
    June 9, 2022
    Google Public Storage Charity 2
    I recently found myself looking for a good place to store my items. I found Public Storage by reading all of the reviews. Let me tell you that my experience has been great the manager's name is Ed. He was VERY helpful in helping me to obtain my storage unit. He even helped me on his day off. The rates are good, but the customer service is what made me decide to store my items here.
    June 7, 2022
    Google Public Storage Glenn Woodard
    Ed is courteous and professional. The rental space was clean on move in, and the property is well kept. This is our second storage space at this location, and we’ve never had an issue due in no small measure, I am sure, to Ed’s attention to detail.
    June 3, 2022
    Google Public Storage mahauganei martinez
    Best management I've experienced from a storage facility by Ed the manager. SUPER nice and accommodating.
    May 24, 2022
    Google Public Storage Derek Abakanowicz
    Amazing how friendly & caring Ed is about his taking care of customers!!! I would highly recommend storing here! Great facility, great environment!
    May 21, 2022
    Google Public Storage Alycia Johnson
    Ed was great, he’s the manager! Very nice guy! He needs a raise✨
    May 15, 2022
    Google Public Storage izaiah castleberry
    Ed helped me with everything I needed and gave me so much insight on the storage unit! Quick and easy.
    May 14, 2022
    Google Public Storage tim toi
    Ed was great to set us up in no time and he is very friendly...thanks Ed.
    April 10, 2022
    Google Public Storage Rebecca Land
    Price was better than others we checked. Place is clean!!! Although it is only open until 9pm. It's ok... & Ed, the Mgr, was ok too 😉 he will be your best friend as soon as you walk in the door. You go Ed!!!
    April 7, 2022
    Google Public Storage chinwe nworka
    Great and friendly, Ed was super helpful getting me the right size and price at the right location.
    April 6, 2022
    Google Public Storage Karnell Gaddis
    Ed is wonderful guy amazing job thank you my friend
    March 5, 2022
    Google Public Storage Jan Wardell
    Ed is great and has always been willing to help with whatever was needed. We’ve used this location for years.
    March 3, 2022
    Google Public Storage Cathy Conway
    Ed has been the best to work with. He cares about his location and his customers. He provides the absolute best customer service. Thanks Ed!
    February 13, 2022
    Google Public Storage Heidi H
    Ed was so helpful!
    February 13, 2022
    Google Public Storage Frank Peters
    Rented a unit from Ed today. Very pleased with the customer service Ed provided, he made the process simple. In and out in less than 30 minuets.
    February 11, 2022
    Google Public Storage Yolanda Baines
    January 6, 2022
    Google Public Storage Raquel Arney
    Ed gives great customer service , always friendly and goes out of his way to assist you.
    January 4, 2022
    Google Public Storage Alice Jackson
    The Manager is a great worker and helper. Always available or he will return your call right away. Thank you Ed.
    December 24, 2021
    Google Public Storage Keyerra Szillat
    This location is amazing! Ed has gone over and beyond for me. My storage is on the top level and left my stool, thankfully he had one and was able to assist me! Thank you so much
    December 24, 2021
    Google Public Storage Jhumpa Norris
    A lot cheaper than the usual down the road, and Ed was really was really helping.
    December 18, 2021
    Google Public Storage Annedtr2
    Great customer service. Ed was was very helpful with pricing and getting the right size space.
    December 3, 2021
    Google Public Storage L.C
    November 18, 2021
    Google Public Storage Pris Nicole
    Ed made things super easy and convenient. Got my unit last minute and was able to set up the app and start moving things in easily!
    November 6, 2021
    Google Public Storage Taylor Kaelin
    First day as a Dallas resident after moving all the way from Chicago, IL, Ed made it super duper easy and quick for us to get our storage unit set up! Couldn’t ask for a better experience 😊
    November 3, 2021
    Google Public Storage Octavio Zabala
    Exelente servicio
    October 24, 2021
    Google Public Storage Jayne Munoz
    I have had five storage units here for 15 years I cannot say enough about the great customer service that I receive here from Ed the location manager Jayne Munoz
    October 22, 2021
    Google Public Storage Randy Wright
    Ed the Manager really cares about the customers. He is helpful and courteous in handling and concerns you have. The storage is very clean. I highly recommend this Public Storage!!!
    October 6, 2021
    Google Public Storage Jaime Nunez
    Ed is a gentleman's gentleman, hands down above and beyond service provided by this man, i came in with obscure and vauge questions and he went out of his way to answer all of them.
    October 1, 2021
    Google Public Storage Brooke
    This was by far the best public storage facility I’ve ever used, and I’ve had many units over the years at different locations! Ed was extremely helpful at all times and if you need anything he’s there to help! If I ever rent again, it’ll be from these guys!!!
    September 29, 2021
    Google Public Storage Ed Gordley
    Dey helped us acquire our storage unit. She exhibited excellent customer service. Very knowledgeable of options to fit our need. she was a pleasure to business with.
    September 23, 2021
    Google Public Storage Jennifer Rovira
    I'm very happy that I selected this location to store my items. The app is a great way to access the site, and I feel like my stuff is safe and secure. The facility is kept clean , and Ed represents Public Storage very well. I really appreciate how he made me feel welcome.
    September 17, 2021
    Google Public Storage David Griffin
    Ed was very helpful, knowledgeable and friendly. Great location!
    September 3, 2021
    Google Public Storage Saad Lemouchi
    If you are in need of storage this is the place. It’s clean, very secure and the customer service is great. Ed the manager is very professional and helpful.
    August 19, 2021
    Google Public Storage Beverly Delgado
    Ed was very helpful getting our unit rented. Painless process.
    August 6, 2021
    Google Public Storage Jose Pilatovsky
    Ed was great. Provided excellent customer service, convenient location, and very clean! The app makes entering and exiting easy. Highly recommend.
    August 3, 2021
    Google Public Storage Michele Deleon
    Ed was very helpful with moving in and out made it easy thanks
    August 1, 2021
    Google Public Storage Ravi Teja
    I had to rent a storage unit for a quick trip and I have decide everything on the go and Ed(manager) was so quick and clear which helped me a lot. Didn’t had any delay.
    July 13, 2021
    Google Public Storage Aztec Mex B.X
    July 12, 2021
    Google Public Storage Jeremy Paul
    no promise met, but five stars for Ed Please do not invoice me after signing off …
    July 2, 2021
    Google Public Storage John Heldman
    My family had an excellent experience here. Ed took great care of us throughout our entire stay and was more than helpful!
    June 12, 2021
    Google Public Storage Ahnette
    It was indeed pleasure to work with Ed! He went above and beyond to service me today!
    June 8, 2021
    Google Public Storage Nile B
    Great location exactly customer service appreciate service very down to earth people appreciate you ED
    May 26, 2021
    Google Public Storage gary bollinger
    April 11, 2021
    Google Public Storage Robert scarbough
    Ed took care of me over here a Public Storage.
    April 11, 2021
    Google Public Storage Greg Bradfield
    Ed was really helpful getting the right sized space.
    March 14, 2021
    Google Public Storage OH SOKEKE J.
    I needed an emergency move out to store things from home. I Came to this location and met a very helpful person name Ed. He Greeted me properly and he asked all the proper probing questions to meet my exact needs. He quoted prices, sizes, availability and helped me get set up on the App they have now. It's a very easy and quick tool to have downloaded on your phone. Especially for gate access to your unit. Thanks Ed for all immediate help. I will refer others because of your customer service.
    March 12, 2021
    Google Public Storage Matt Marshall
    Fast and down to business with a very fair price
    March 8, 2021
    Google Public Storage Stacey Allen
    My husband & I came in on Sunday to finalize our storage rental and was greeted by Ed (the manager) and we can't say enough about him. He was super friendly, knowledgeable and made us feel even better about renting at this location. The world needs more great customer service individuals such as him.
    February 6, 2021
    Google Public Storage Igmer Ferrer Maza
    Ed was a great person with us.! Excelentt costumer service.! Thanks Sir..! Appreciate it.!
    February 6, 2021
    Google Public Storage Jose Pilatovsky
    Great customer service!!! Ed is the greatest!!!
    February 6, 2021
    Google Public Storage Sam Karani
    i'm very happy to work with this public storage . Mr E d at front desk is nice and friendly. i chose to pay at the store just because to see him every month.
    February 2, 2021
    Google Public Storage Mike Estes
    Ed was very helpful and the service was above expectations
    January 31, 2021
    Google Public Storage Alyssa Reyna
    Expensive for storage Look around
    January 29, 2021
    Google Public Storage Sherilyn Carpenter
    Ed and Jessica are the best! We have rented space for over 4 years and they have responded quickly to my needs. I highly recommend this Public Storage at 5920 Plano Parkway in Plano, Texas 75093.
    January 27, 2021
    Google Public Storage Wayne gotti
    Just want to let you know Ed's customer service is awesome he's very professional he answered every question I had he's extremely knowledgeable and I do appreciate his help I hope to get in touch with him again soon thank you
    January 24, 2021
    Google Public Storage Bre Bill
    Great customer service. Thanks Ed
    January 24, 2021
    Google Public Storage Sarita Jackson
    My husband and I rented a unit at public storage from Ed. Not only did we have a flawless checkin but we had an amazing time with great conversation. Ed is amazing he made us laugh and we even learned so much from him it was hard to leave the office. Great place and person to rent from. There are other locations to rent from but hands down I would go out of my way to rent at this location. Great customer service is hard to find but you can definitely find it with Ed.
    January 23, 2021
    Google Public Storage Caleb Wen
    Ed is a very personable, professional, and kind person! I enjoyed my conversations and experiences here at Public Storage a lot. Ed makes everything easy and simple. I would 10/10 recommend anyone who needs a storage place!
    January 23, 2021
    Google Public Storage LAURA SHAFFER
    i had a pleasant & informative conversation with Manager Ed...he is courteous, very professional & patient...i had a lot of questions! Thanks!
    January 23, 2021
    Google Public Storage Paul Lassiter
    This storage facility is great! Ed at the front is very helpful and took amazing care of us. He went above and beyond to assist us and make sure we were taken care of.
    January 18, 2021
    Google Public Storage Gavin Johnston
    Ed was very helpful, great experience and great staff! Highly Recommend!
    January 17, 2021
    Google Public Storage Temo Alcala
    Very good service and good friendly
    January 12, 2021
    Google Public Storage Robert Adam Conn
    Because of the construction it's hard to get in and out
    January 8, 2021
    Google Public Storage Keith Thelen
    Exceptional customer service from the manager, Ed. I have been having issues with my automated bill pay system for a couple of months now, and Ed has gone over and above to get these problems corrected, as well as providing status update phone calls. Ed is an ambassador for this Public Storage location!
    January 2, 2021
    Google Public Storage Kat W Johnson
    I had a storage unit at this facility for approx 3 mths. The staff is very welcoming & informative. On my last day the staff member Ed was on hand to answer my questions & guide me thru the check out process. Moving out or in is stressful enough, but Ed makes this transition a lot less painful. I recommend this facility to anybody!!!!
    December 18, 2020
    Google Public Storage Eudora Jones
    Ben gave us awesome service I recommend this public service . Thanks Ben!!!😊👍
    December 17, 2020
    Google Public Storage Shannon Clements
    The facility is nice. Told me I had to reserve it the day I called about it because it was their last big unit. Was told it was only $1 for the first month I reserved it on November 1st but did not move in until November 14th. They withdrew a payment on December 1st of $153 prorated from November 1st. I argued I didn't move in until November 14th and that's when my time should have started and they told me no ma'am it doesn't work that way. Ask to speak to district manager, they gave me her number, I called and had to leave a voicemail and have had no return call from them!
    December 17, 2020
    Google Public Storage Loren Willis
    Storage lockers. Not much more to say. The 3 by 3 lockers are actually 3 x 3 x 3, so reserve accordingly.
    December 10, 2020
    Google Public Storage Nathaniel Cook
    The Manager Ed has great customer service. He tries his best to accommodate your needs. When in doubt Ed it out.
    December 3, 2020
    Google Public Storage Aliyah Forbes
    Very helpful funny and I enjoyed working with him. Need more people in different companies just like him. I do have thank you for recommending us here
    November 6, 2020
    Google Public Storage Shontel Gray
    Ed provided excellent service
    November 1, 2020
    Google Public Storage Ryan Johnson
    Ed was very helpful.. will continue to do business here.. Thank you
    October 19, 2020
    Google Public Storage David Dunham
    Ed is awesome!! Helped me immensely on both of my locations here and in Oakland/Emeryville, CA. Personal service is still alive. Thanks Ed!
    October 10, 2020
    Google Public Storage Carolina F
    Great customer service! The most easiest, smooth rental ever. Thank you ED
    October 10, 2020
    Google Public Storage GigiBeanz
    Ed was great. Wonderful service.
    October 3, 2020
    Google Public Storage Calvin Doolittle
    Mr. Ed, was very great and professional and help me with what I needed. I really appreciate his great great customer service!
    September 26, 2020
    Google Public Storage Luis F. Martinez
    Excellent customer service! Go and see Ed he really took care of all my storage needs.
    September 14, 2020
    Google Public Storage Adrianna Fenee
    Ed was amazing!! Very quick and efficient. Great customer service. Thank you for making a stressful day 100% better.
    September 13, 2020
    Google Public Storage Bobby Lindsey
    Great location and friendly staff 👌 thanks Ed.
    September 12, 2020
    Google Public Storage Elle Zamudio
    Ed was amazing. Great service and I was in and out quickly.
    August 31, 2020
    Google Public Storage Bruce Ferguson
    August 15, 2020
    Google Public Storage Saifadin Lydick
    Great help working with Ed. He set me up with exactly what I needed quick and easy. Great place if you’re needing good customer service!
    August 10, 2020
    Google Public Storage M F
    Great place. Fair pricing. Ed is friendly, professional, courteous, and expedient. 10/10 would recommend.
    August 7, 2020
    Google Public Storage tiaunna washington
    Ed was super helpful
    August 2, 2020
    Google Public Storage Austin Schudy
    Helped me out a lot when I was in a pinch. Thanks Ed!
    July 27, 2020
    Google Public Storage Bryn Jacob
    Ed gave me a good experience much appreciated
    July 26, 2020
    Google Public Storage Sanika Paramo
    First, I would like to thank Mr. Ed for resolving my issue I’d had with my unit. He was extremely helpful as well as informative regarding what I was really in need of. Again, thank you thank you! I will be using them in future.
    July 25, 2020
    Google Public Storage Jackie Williams
    July 24, 2020
    Google Public Storage Tiffany Johnson
    Great experience with Ed ! Very knowledge and helpful for my first storage rental experience! Thank you , great prices
    July 15, 2020
    Google Public Storage Sue Caspo
    Arianna has been delightful to work with and there was a misunderstanding with the rental unit but she managed to work it all out and was very sweet and kind through the whole transaction. I appreciate her and will come back again just because of her even though she informed me she was here from another district, perfect customer service that she is truly about :)
    July 3, 2020
    Google Public Storage Felicia Anderson
    Ed is such a great help. He happily greeted me at the door and gave me an orientation of the storage site- shared the best deals and made the visit fun. I left with everything I needed and was in and out in no time.
    June 29, 2020
    Google Public Storage Sharon Ham
    Ed was wonderful to work with. Extremely professional and very helpful.
    June 17, 2020
    Google Public Storage Dani Broussard
    Ed is great at his job! A great and easy move into my space
    June 17, 2020
    Google Public Storage Ashley Smoot
    Awesome location, great prices, and terrific staff!!! Ed one of the staff members at this location was a pleasure to work with. He ensured that I had a wonderful transition. He was also very knowledgeable regarding the facility and units.
    June 11, 2020
    Google Public Storage Larry Patriot
    I had a problem with Chase bank on direct pay to public storage. It was straightened out in quick order by Ed at Public Storage. Even though the problem was with Chase, Ed at Public Storage removed my late charge and took care of my problem! Thanks Ed!
    June 2, 2020
    Google Public Storage Brad Tozier
    Ed is exceptional! Extremely knowledgeable and professional, exactly the kind of person anyone would want in a management position with their company. Very, very good to work with.
    May 31, 2020
    Google Public Storage Ed Sandoval
    Ed was great fun and accommodating!!! TY SIR!!! And we found the perfect storage in the perfect place!
    May 23, 2020
    Google Public Storage Drew Green
    I was struggling mightily to make ends meet due to the Covid shutdown and several other factors. Ed bent over backwards to help me out in any way that he could. His customer service is incredible, and it made everything that I am dealing with just a little bit easier to endure. Pure greatness!!!!
    May 21, 2020
    Google Public Storage Hirsh Philippe
    April 30, 2020
    Google Public Storage Joe Kriske
    I have had 5 units here for years for my business, huge regret. They have slowly raised rent for no apparent reason every 6-9 months. This past week the facility was broken into and 50+ units were broken into on the back rows away from cameras. The front gates are constantly broken as well and open all day. When I complained about the security, the onsite manager said it was tough luck for those of us who had units broken into and they had no intention to upgrade security. He said he doubted their upper management would be helpful either. I'm emptying all 5 units ASAP and taking my needs elsewhere. Do not go to Public Storage!!
    March 18, 2020
    Google Public Storage Cole Allen
    I have rented a unit at this location for 5 years. I can honestly say that Patrick is THE BEST person to work with -- on the phone and in person. HE REALLY CARES ABOUT HIS CUSTOMERS!! He only works this location on Tuesday and Wednesday, so I just wait to call then. He is absolutely so responsive and answers all my questions. He has never treated me like a number but rather as a friend. In my opinion, he should be given a huge raise or promotion!!
    March 15, 2020
    Google Public Storage ashley rae
    Patrick was amazing! He had amazing customer service. Very nice. And I would highly recommend this location! Ask for sam!
    March 15, 2020
    Google Public Storage Nicolas Cress
    Patrick and sam were a huge help
    March 14, 2020
    Google Public Storage darwinFlo
    March 11, 2020
    Google Public Storage Tucker Gagen
    I have 3 units here, Patrick was very helpful!
    March 3, 2020
    Google Public Storage Vincent G
    Thanks Patrick, very helpful!!
    February 23, 2020
    Google Public Storage Carlos Alvarez
    Misti was very helpful. Great service!
    February 23, 2020
    Google Public Storage Johnny Page
    Misti help mesesf to get storage that fit my needs. Awesome attitude and very professional when she help me. I will always remember that great smile.
    February 21, 2020
    Google Public Storage T. Williams
    February 20, 2020
    Google Public Storage THEO DANIELS
    Misti was a great help. She answered all of my questions and got me everything i needed.
    February 15, 2020
    Google Public Storage Jane Reeves
    Patrick was extremely helpful! Thank you!!
    February 3, 2020
    Google Public Storage Robb Stabler
    Excellent customer service! Quick reply and quote.. thank you!
    February 3, 2020
    Google Public Storage Mazzara1035
    Great location and staff.
    February 3, 2020
    Google Public Storage William Wyvern Jesmond de Clermont
    Amazing personal service, great facility. Very happy customer. =)
    February 3, 2020
    Google Public Storage Michael Ross
    Clean location, great staff.
    January 14, 2020
    Google Public Storage Tomicia Robinson
    Patrick was very helpful and very informarive
    January 14, 2020
    Google Public Storage Majid Michael
    Patrick was extremely helpful. The process was very simple. Even though he just started working he knew all the property and helped me a lot. Thanks
    January 7, 2020
    Google Public Storage Courtney Collyge
    Lily was very nice and sociable. She quickly helped put my mind at ease and answered the million questions I asked patiently and clearly which made the whole process a lot less stressful. Easy in, easy out. I'll definitely be back!
    January 7, 2020
    Google Public Storage D
    Solid
    January 6, 2020
    Google Public Storage Matthias Graves
    Always great customer service, Kind staff, Very organized establishment, And very helpful with any questions and concerns I ever have. Usually willing to work with you with whatever you need. Highly recommended to anyone looking for a place to store their belongings in Plano, and other surrounding areas.
    January 6, 2020
    Google Public Storage Andrew Montague
    Excellent location. Very well kept. Staff was knowledgeable and helpful. Lily did an excellent job getting me set up.
    December 29, 2019
    Google Public Storage Chase Brannon
    This storage facility is top notch! Very well kept and clean. I'm very glad I decided on this location. Lilly runs a tight ship and is available if I have any concerns or need something taken care of. I feel comfortable with her running the show. Very kind and always professional. I will most certainly need more space soon here.
    December 29, 2019
    Google Public Storage James Robertson
    5 stars
    December 29, 2019
    Google Public Storage Zachary Lindahl
    Amazing staff and great service!
    December 20, 2019
    Google Public Storage Joe Bellus
    Lily is an outstanding property manager, she helped us with all of our storage needs and we definitely recommend coming here.
    November 21, 2019
    Google Public Storage Justin Abaddon
    Polite and courteous staff. Lily went out of her way to be helpful. Much appreciated.
    November 6, 2019
    Google Public Storage Denisha Williams
    Renauda is the best!!!
    November 6, 2019
    Google Public Storage Jerome Williams
    Renauda was really helpful!!!!!
    November 4, 2019
    Google Public Storage Dylan James
    Great customer service from Lily!
    October 27, 2019
    Google Public Storage Kelsey Moena
    Lilly was very friendly and made everything easy to setup. Very happy with my new storage unit.
    October 27, 2019
    Google Public Storage Jaylin Nimmers
    Lily took great care of me when it came to picking the right storage. Very quick and caring. I’ll be coming here every single time I need a storage!!!!
    October 20, 2019
    Google Public Storage Chris Hodges
    Lilly is fantastic
    October 20, 2019
    Google Public Storage Johnny Hammitt
    Out of all the storage places I've used in the past this one is by far the best! It's super clean, in a very convenient area, pricing is great and affordable! Their customer service also goes above and beyond! I talked to a Miss Lily and she was very helpful and friendly! Would recommend this live-in above any others!
    October 11, 2019
    Google Public Storage Sterling Masters
    Great customer service! The young lady that helped me there was very polite. Dealing with most storage places are a friggin nightmare but I highly recommend this facility.
    October 10, 2019
    Google Public Storage C D (Alexander)
    They provided wonderful service and had a really good looking facility as well. The Staff are awesome too, very pofessional and polite
    October 4, 2019
    Google Public Storage Misty Lopez
    I'm not one to normally leave a review but the customer service I received by Renauda was above and beyond! Typically I dread having to go through the moving process (doesn't everyone?) figuring out where I'm going to store my items can be a drag. She was so kind and I truly feel cared about my storage needs, I just had to go out of my way to give her due credit! Let me tell you, If I ever start a business I'M HIRING RENAUDA!!! THAT'S HOW AMAZING SHE WAS!!! :)
    October 4, 2019
    Google Public Storage Dearling Gomez
    Wonderful Customer Service.
    September 26, 2019
    Google Public Storage Phil Duy
    Great location , great prices, and great staff! Was looking for some extra storage space and really found a great place.
    September 21, 2019
    Google Public Storage bigvinkarma
    Lily the property manager was very patient with me asking all of my questions and was very helpful! Thanks!
    September 20, 2019
    Google Public Storage Amber Blevins
    Great customer service!!!
    September 15, 2019
    Google Public Storage Jay Wong
    Love the facility, its located in a great area and very accessible. The property manager, Lily, was very knowledgeable. I got a thorough tour and any questions I had was answered.
    September 15, 2019
    Google Public Storage Amanda Sampica
    Lily is so incredibly helpful. I booked the wrong size storage size, she swiftly helped me get the right size and I was quickly on my way. She’s super helpful and friendly.
    September 14, 2019
    Google Public Storage Marcus Lopez
    Very positive experience. In process of moving and needed storage space between move. Location was clean & well maintained. Lily was very professional and answered all my questions. Great customer service & knowledgeable staff.
    September 13, 2019
    Google Public Storage Lord Van
    Quick, friendly, and reasonable. I'd give 10/10 if I could.
    September 13, 2019
    Google Public Storage Paul Stacks
    Lily was so helpful and kind. The facility is clean and very secure, and they have climate controlled lockers!
    September 12, 2019
    Google Public Storage ImaDolphin
    Lily is a great property manager and the location is very clean.
    August 31, 2019
    Google Public Storage Shonda Raino
    Very friendly and patience staff. Atmosphere was great. These ladies deserve a raise.
    August 27, 2019
    Google Public Storage keith thelen
    August 26, 2019
    Google Public Storage Dan Jones
    The Plano Pkw location was very helpful and clean, Lily was fantastic and patient with us ! Thank you very much !!
    August 26, 2019
    Google Public Storage Sage Hoffman
    Great rates, really sweet staff, and the manager Lily was more than willing to help! Definetly reccomend.
    August 22, 2019
    Google Public Storage Michael Mabry
    The property manager is very kind and understanding of any and all situations. She’s also extremely gorgeous, IMO. Definitely recommend this place.
    August 22, 2019
    Google Public Storage Brendan Pierce
    In and out with no hassle. Seamless and professional service with all the convenience I could want.
    August 20, 2019
    Google Public Storage Neil T
    Renauda and team are super helpful and always so positive and upbeat. Kudos.
    August 20, 2019
    Google Public Storage MoMo M
    I moved here from Denver and kept looking for a storage place in town and this location has the best customer service and the most neat location you can find, its gated and protected. highly recommend.
    August 17, 2019
    Google Public Storage Wilmer Rubio
    Property super great Lilly and kelesa were so nice and helpful. Would come back here anytime!!! Highly recommend.
    July 15, 2019
    Google Public Storage Eric Anthony
    The property manager Lily knows a lot about the property and helped me find a good size for my belongings
    July 13, 2019
    Google Public Storage Michael Vines
    I have been checking rates and looking for safe storage places and found a great place here. The lady at the desk, Lilly I believe, was extreamly helpful, thank you very much.
    July 13, 2019
    Google Public Storage Bear Russell
    Inquired about prices and storage sizes, Lily was absolutely fantastic! Very friendly and knowledgeable, was able to answer all my questions. Excellent customer service!
    July 13, 2019
    Google Public Storage Connor
    It’s rare, these days, that someone goes out of their way to make you feel welcome, even if you are just looking around. Lily was very sweet, and super knowledgeable. She answered all my questions and some I didn’t know I had. Customer service at its best!
    June 30, 2019
    Google Public Storage pam hughes
    Excellent service fast and efficient
    June 30, 2019
    Google Public Storage Tyla
    I want to thank Michael for assisting me with my storage unit. Michael gave excellent costumer service.
    June 26, 2019
    Google Public Storage ali Rizwan
    Michael was great he took care of my needs very professionally and was also able to answer all my concerns I was a little hesitant due to this being my first time but Michael was able to simplify things down to the tea for me thanks Michael for everything and for also making my visit memorable!!
    June 24, 2019
    Google Public Storage Urban Lumberjack
    My brief time requiring storage at this location was nothing but an absolutely positive experience. One of the best traits at this location was the amazing levels of cleanliness of not just the main office, but also all throughout the property. The young lady working the front desk was also nothing but professional and kind any time I had to stop by at my unit. Many thanks to her and PS. :)
    June 19, 2019
    Google Public Storage Sataira Ellis
    No one EVER answers the phone at this location. I’ve had to call other locations to have my questions/concerns addressed, on several different occasions. My property is stored at the Plano Pkwy location, in Plano TX; yet I have to call the Custer Rd location, in McKinney TX whenever I have questions or concerns regarding my unit or account. The Mckinney location is always adequately staff, the agents are always very kind, helpful and very attentive to the customer. Had I known the Plano Pkwy location would be so unprofessional, I would have NEVER done business with this location. Never again!!
    June 16, 2019
    Google Public Storage Elizabeth Bradford
    Great customer service! Easy and quick process to get a storage unit.
    May 25, 2019
    Google Public Storage Saul Dachslager
    May 10, 2019
    Google Public Storage Michael Williams
    I was looking through at some storage places to see which would be the best since I’m moving in the area. I came to this location and I was able to receive the best help I could get. The person there name Lily was very sweet and very knowledgeable on what she was talking about. She was very patient with all the questions I had to ask and everything. It made me decide to choose this location thanks to the help I received.
    April 30, 2019
    Google Public Storage Dani Lowery
    This place gets burglarized a lot, paying customers can't access after certain hours (yet the criminals can?), and staff is out of office more than they're there.
    April 25, 2019
    Google Public Storage A Parker
    Fantastic staff
    April 25, 2019
    Google Public Storage jenee vaho
    Excellent customer service, will be recommending to friends and family
    April 25, 2019
    Google Public Storage Becky Blues88
    Property is very clean and the property manager is very sweet!
    April 25, 2019
    Google Public Storage Melissa Schubert
    Great staff, they was super friendly and helpful with all my questions
    April 11, 2019
    Google Public Storage dave h
    Kelly was very helpful
    March 15, 2019
    Google Public Storage Carlos Laureano
    Excellent service by Ed. Cover every thing.
    March 12, 2019
    Google Public Storage Martin Gao
    This place closes/locks at 9-so get your moving done early
    March 9, 2019
    Google Public Storage Henry Diaz
    Super friendly super clean I've been to so many ..and never been this happy just made my day thanks to Ed
    March 8, 2019
    Google Public Storage Jonathan Green
    I just wanted to take a minute and show Ed, the manager at this location gratitude and appreciation. He goes above and beyond to help every customer as well as give people the information they need to make the best possible decision for their storage needs. Since I've been a customer he has always greeted me with a smile and a great conversation. They don't make them like Ed anymore! If you're ever in need of storage go and see Ed at the W. Plano pkwy location!
    March 2, 2019
    Google Public Storage Tatiana Suvalian
    Great customer service, Ed is very knowledgeable and informative
    February 21, 2019
    Google Public Storage mario alba
    Great customer service and very nice smooth process
    February 14, 2019
    Google Public Storage MARK PERRY
    Thanks Ed for helping men out.... your number #1
    February 8, 2019
    Google Public Storage Leisha
    Ed was super helpful and the process of downsizing to a smaller unit was simple and easy! We’ve been storing here 1 1/2 years and always have a great experience. Highly recommend this place!!
    February 6, 2019
    Google Public Storage Christa Houpe
    Awesome place! Smooth process and great rates! Thanks Ed for the great service.
    February 3, 2019
    Google Public Storage De'Ann Irby
    Ed was a lot of help. And made me feel very welcome! Best public storage by far!
    January 25, 2019
    Google Public Storage latisha moore
    Ed was amazing fast and easy service. Will definitely recommend
    January 21, 2019
    Google Public Storage Cameron Beale
    Ed was awesome@
    January 18, 2019
    Google Public Storage Ashley Devlin
    Ed is the main reason I am continuing to use this location for my storage needs. He was so helpful, courteous and truly went the extra mile service wise to make sure I was happy. Since Ed has been here I have been so happy with my service, I look forward to more excellent service from Ed and the staff!
    January 6, 2019
    Google Public Storage Karemys La Grenade
    Ed is great with customers. Thanks Ed for your help
    January 4, 2019
    Google Public Storage Larry Garcia
    January 4, 2019
    Google Public Storage Bob Gorsky
    Kristy did a great job helping me.
    December 14, 2018
    Google Public Storage John Hinckley
    September 29, 2018
    Google Public Storage Kathryn Grossi
    Alex was awesome and had an amazing customer service approach!! Thank you!
    September 26, 2018
    Google Public Storage Gail Fox
    I was in a hurry to find a couple of storage spaces due to a last minute garage painting project and Alex did a FANTASTIC job helping me out. He was very efficient, professional and courteous...attentive to my needs!!!! He surpassed my expectations!!! I’m “old school” and expect excellent customer service, the way it used to be. Alex was refreshing in meeting my hope of excellent customer service!!! You hired a good one and I’ll come back to your facility when another need arises. Best Regards, Tom
    September 18, 2018
    Google Public Storage Tashanna Scott
    The reps are amazing, professional and have a lot of energy and great customer service.
    August 15, 2018
    Google Public Storage Brandon Moore
    Shannon is awesome!!!!!
    August 9, 2018
    Google Public Storage Paige Clark
    Mhriah is very friendly & professional! Great customer service!
    July 3, 2018
    Google Public Storage John-Paul Bedinger
    July 2, 2018
    Google Public Storage Left Lane Freight Train
    Came in with a need for a bigger unit with not much time to spare, Dyman worked fast to get me into a bigger unit. Within 5 minutes I had my new unit, great customer service, and at a excellent rate!
    June 10, 2018
    Google Public Storage Daniel Cutright
    Dymon signed me up for a unit that we need for an emergency. He was nice, courteous, quick, and professional. When I vacated the unit, Greg was just as awesome. Thanks guys for helping us out and being so easy to work with. Daniel Cutright and Hye Ok Lim
    June 8, 2018
    Google Public Storage Eduardo Barbiero
    it is close
    June 5, 2018
    Google Public Storage Briana Franco
    I have been a renter here for over a year. Every experience has been very pleasant. I recently rented an additional unit from Greg and he made this an easy and smooth process. Highly recommend this Location!
    May 8, 2018
    Google Public Storage Susan Struthers
    April 23, 2018
    Google Public Storage b blade
    Teka was helpful, I seen her in the hall nd had few questions and she answered and help me.
    April 23, 2018
    Google Public Storage Gentle Young
    Teka is always very helpful since day one of move in! Facility is always clean and quiet.
    April 22, 2018
    Google Public Storage Daphney Mills
    Teka was very friendly and helpful !!
    March 22, 2018
    Google Public Storage Albert Martin
    Facility is nice, clean, and even has a public restroom, which I appreciate, because I prefer to wash dust off my hands right away. A good variety of packing products for sale. Be forewarned, however, they are priced too high, in my opinion. I would have looked further before moving my things there, if I'd known how often and how much they would raise the rental fees.
    March 9, 2018
    Google Public Storage Morgan Young
    Quick and easy setup.
    February 26, 2018
    Public Storage Melissa Watkins
    Kathy, the Manager of the facility at 1938 NE Loop 410 in San Antonio, is great! She is always very helpful, kind, and does all within her power to make the rental experience pleasant - even under less than perfect circumstances. Our company has had a unit for years and we have no complaints about Kathy's management.
    February 19, 2018
    Google Public Storage Toni Wulwick
    Teka was a tremendous help and a very friendly person.
    February 16, 2018
    Google Public Storage Kenna Coats
    Greg was very friendly and helpful!
    February 14, 2018
    Google Public Storage Liz Reed
    Sarah was so helpful, she went above and beyond to help me find a storage unit that fit my budget. I was so impressed with her costumer Service. Great person!!
    February 11, 2018
    Google Public Storage George Franklin
    Greg was friendly and very helpful with the registration process. I was very impressed with the facility.
    February 10, 2018
    Google Public Storage Kathy Davis
    It was easy and Teka gave expert advice in helping me select the right size. I highly recommend her and this site.
    January 29, 2018
    Google Public Storage Miguel Archan
    January 29, 2018
    Google Public Storage John Giamatteo
    A great experience...Teka was pleasant and helpful and made by experience enjoyable.
    December 30, 2017
    Google Public Storage Ced Hunt
    Teka is very helpful and friendly
    December 29, 2017
    Google Public Storage Maria Catalan
    Very nice people Teka and Greg ready to help you, super friendly.
    December 27, 2017
    Google Public Storage Zach Keenan
    Greg is doing a great job. Very informative, professional, and helpful. Very happy to be doing business with him.
    December 14, 2017
    Google Public Storage John Wesley Bunch
    Loved it. Great service!!
    November 15, 2017
    Google Public Storage Tony Bellenger
    Greg the acting Manager and Teke are really nice to work with and made everything very easy. Greg also went the extra mile assisting me, which is why I moved back to the Plano Pwky. location. Sincerely, Tony B.
    November 14, 2017
    Google Public Storage Bobbie Dean
    I moved from AZ to TX. Greg was a delight to work with and went above and beyond to make sure that my gate code worked and my unit transfer went smoothly. *****
    October 4, 2017
    Google Public Storage Valerie Peters
    Awesome sales person, April!! Helped us with anything we needed!
    September 30, 2017
    Google Public Storage Phil Crone
    September 27, 2017
    Google Public Storage Juan Rivera
    Fast easy and great experience. Signed up online for a unit bigger than needed. Employee April helped me find something that suited me more. Ended up saving me some money, thank you very much.
    September 2, 2017
    Google Public Storage Big Chief Firemoon
    August 26, 2017
    Google Public Storage Joanna Bush
    April in the office was really helpful and friendly. She answered all my questions and was very knowledgeable. Great experience, thanks!!
    August 20, 2017
    Google Public Storage Victoria Lund
    July 19, 2017
    Google Public Storage Yvette Williams
    July 14, 2017
    Google Public Storage CJ Banks
    April has the best customer service! Keep her around
    June 17, 2017
    Google Public Storage Jennifer Bourland
    April is Amazing and so helpful !!! She is friendly and helped with all of my storage needs.
    June 16, 2017
    Google Public Storage Eric Sanders
    May 26, 2017
    Google Public Storage Nina Spence
    April was so very helpful giving me options on what I would need and the space needed. I would recommend this place to anyone
    May 17, 2017
    Google Public Storage Leigh Hardison
    April is a great manager! Very helpful and informed.
    May 15, 2017
    Google Public Storage michelle allen
    Great customer service! April was awesome!
    May 11, 2017
    Google Public Storage Ken Woodward
    April took fantastic care of a quick turn rental. She covered all the information quickly and thoroughly. Very grateful for making the process so simple.
    April 25, 2017
    Google Public Storage Euclid Colton
    My experience was great, elevator, moving carts for free, the space was great and the staff was awesome, and reliable.
    April 25, 2017
    Google Public Storage Sarah C
    April is the best!! Super helpful, friendly and got me taken care of very quick!!!
    February 4, 2017
    Google Public Storage Michael Saran
    Aileen. Very nice and helpful girl !!!!
    January 29, 2017
    Google Public Storage Chris Shook
    Easy and straight forward process to rented a storage unit. Property is clean and gated with code required access and exit.
    January 1, 2017
    Google Public Storage Damaris A. Hobbs
    Very clean and safe location. Very friendly front desk staff. I just moved to Far North Dallas from Tennessee, and they were so understanding of the hassles of moving, and wanted to make it as easy as possible for me to store my excess stuff while I search for an apartment. I reserved the unit online, and they followed up with me the next day to confirm that I was still interested in the unit. When I came in to get the unit, they let me tour the unit, buy a lock, and thoroughly explained the lease terms and insurance policy. For only $55 a month, including the insurance, you can't really argue with a 5X7.5 indoor climate controlled unit in this part of Dallas!
    December 12, 2016
    Google Public Storage Sandra Lewin
    My Husband rented here and the facilities are amazing.
    December 12, 2016
    Google Public Storage Bernadette Glover
    renting was faster than i thought it would be.
    November 22, 2016
    Google Public Storage Cassidy Lewis
    Great people, I really appreciated Ilene.
    November 21, 2016
    Google Public Storage Keith Humphrey
    Rented at this place, good people!
    October 28, 2016
    Google Public Storage Genesis Pelletier
    Aileen! She gave me all of the prices, She explained everything really well and because of her I'm going to come back and use your storage
    October 26, 2016
    Google Public Storage Daniel Frid
    Solid experience. Alex at the desk was great.
    September 26, 2016
    Google Public Storage Rachel Hughes
    Service desk was nice. I talked with Alex since I was looking for how to get to NTTA office. Inside looked clean. Would consider renting when needing storage space.
    September 26, 2016
    Google Public Storage Richard Moreau
    Rented here to store my leftover containers of FEV, pleasant renting experience and a fairly clean facility.
    August 29, 2016
    Google Public Storage t e
    Aileen was very helpful explaining all our options and making sure we got all the information we came in for. Moving is not fun but it helps to have people who facilitate your ideas. Great customer service!
    July 27, 2016
    Google Public Storage Kacey Smith
    Aileen is very nice and helped my mother get out of a stressful situation by getting her into a good size unit at a great price.
    July 26, 2016
    Google Public Storage Landon Johnson
    June 28, 2016
    Google Public Storage Joey Macy
    The staff is great and helpful but fail to tell you all of the fees and add ons they make you pay for until you're in the office about to sign the contract. Computer system seemed to be down all the time. I only rented a unit for about 4 days and took my things out and out came roaches from my things. I've never had a problem with bugs in my things until I took my things out of storage.
    June 15, 2016
    Google Public Storage Jamie Marshall
    We have rented with this location for 3 years and they have always been so great to us! Easy moving in and out, great central location friendly staff and they always take great care of us when we need anything!
    April 25, 2016
    Google Public Storage Tony Le
    Excellent service here! Colyn was great!
    April 25, 2016
    Google Public Storage Josh Patterson
    April 25, 2016
    Google Public Storage Rebecca Rahrer
    April 21, 2016
    Google Public Storage Raul M Ferrer
    Mark was wonderful. Great job!!
    March 2, 2016
    Google Public Storage Nelli Boo Vlogs
    Love the security of the storage and the lighting for night time as well as the staff I picked an awesome place!
    February 20, 2016
    Google Public Storage Laketta Houston
    I was here today and Josh was very helpful and knowledgeable, he answered all of my questions and made great suggestions and got an appropriate sized container. Keep up the good work guys!
    January 29, 2016
    Google Public Storage Valery Luna
    Very good customer service. My mom rented a storage unit and it was quick and simple the property is really clean
    January 25, 2016
    Google Public Storage Jennifer Rivers
    December 24, 2015
    Google Public Storage Hannah S
    Great customer service. Easy and quick to rent a unit here. Aileen helped me get what I needed and was very knowledgeable!
    December 23, 2015
    Google Public Storage phaedra Johnson
    My brother was in the army and put his military grear and among other things in the storage and just got his stuff stolen. Somebody used the key to get in his unit and dnt know where his stuff went. The owner claims they dnt knw anything, but how does one's belongings come up mysteriously missing? I'm so upset and it's not my stuff tht came up missing. I'm just saying make sure you make an inventory list and get insurance on tour thing before signing the contract.
    November 23, 2015
    Google Public Storage Natalie M
    Beautiful property & great deals. Friendly staff. Property manager Aileen does a great job. Will definitely recommend.
    November 7, 2015
    Google Public Storage Sadie Grey
    I just rented a storage place here and the staff, Aileen and Kevin were super awesome. They helped me find the best solution for my situation. Thank you! !
    October 30, 2015
    Google Public Storage Crystal Cherry
    Devin and Aileen were great. Answered all my questions and the customer service was amazing!! Will recommend to any and everyone!!
    September 26, 2015
    Google Public Storage Alan Garcia
    Very good customer service and pretty fast. She was very helpful.
    September 20, 2015
    Google Public Storage Niles “Riv” R.
    Aileen is awesome!!! I'm a customer service snob, but Aileen exceeded my expectations. She was very knowledgeable and helpful finding the perfect storage space for my work. Thanks Aileen!!!
    September 12, 2015
    Google Public Storage tanesha austin
    August 5, 2015
    Google Public Storage Alice Walker
    Great service!!!
    July 24, 2015
    Google Public Storage Jinxy Cat
    Aileen is great!!!! Rent from her!!
    July 22, 2015
    Google Public Storage Aleks Milman
    I love this spot, very friendly stuff and awesome location!
    July 7, 2015
    Google Public Storage Tina Botkin
    Great experience! First time getting a unit and Arlene was helpful, knowledgeable and speedy. Wedding storage complete!!😎
    June 26, 2015
    Google Public Storage Maritza Cruz
    A very clean and organized storage location and wonderful and extremely courteus customer service. Store employee Arlene is a very respectful, knowledgable and very attentive to her customers and her over the phone service is excellent and ver courteous. I recommend this Public Storage to family and friends.
    June 24, 2015
    Google Public Storage Elena Chen
    We were helped by Chiante. He was fantastic--helpful, friendly, and knowledgeable. This location is great--right off Dallas north tollway and all the units are well maintained. The space is also very secure and moving equipment is provided (dollies etc)
    June 24, 2015
    Google Public Storage N Wyatt
    Wonderful experience! It is so refreshing to receive exceptional customer service these days. Friendly and helpful beyond compare. Highly recommended.
    June 19, 2015
    Google Public Storage Elida Santiago
    Rented a space with manager Arlene, she was very professional and attentive to my needs. The storage facility is well maintained, which left me very impressed. I hope her managers have noticed how well kept the property is. Thank you again Arlene!
    May 31, 2015
    Google Public Storage Cobalt Sieg
    May 19, 2015
    Google Public Storage Patricia Miranda
    Fantastic experience. Arlene was more than helpful. She explained everything perfectly. Forms, insurance & possible late fees. She showed me my where my unit was too. Please tell her Thank You for me!
    May 15, 2015
    Google Public Storage Gayle Ellen Markey
    Arlene does a great job taking care of all your needs.
    April 22, 2015
    Google Public Storage Tripp Payne
    Excellent customer service! Save my dad and I a lot of hassle.
    April 21, 2015
    Google Public Storage Sabrina Zazueta
    Absolutely the best customer service I've experienced. Arlene was awesome. Also, it's always so clean!
    March 13, 2015
    Google Public Storage Valerie Mccall
    Wondeful Arlen was sooo helpful her customer service is impeccable.. Great job..keep it up.
    February 17, 2015
    Google Public Storage Matthew Rolfe
    The service personnel are awesome. They stayed a little after closing to make sure we got into our unit. Went above and beyond to ensure our experience was great!!
    January 7, 2015
    Google Public Storage Susan Clay
    We use this facility for our business storage. Izzy was amazing ... she was fast, efficient and accurate. While helping me she helped 3 walk in customers with their payment without skipping a beat with me. Her customer service skills are clearly an attribute to Public Storage. Thanks Izzy ... you made the transaction easy!
    December 5, 2014
    Google Public Storage Crystal Wallace
    Arlene was very helpful. I was in a tight spot and pressed for time. She wasnt able to honor a deal I was given from another location, but she worked to found one that was just as good. all my questions were answered before I could even asked them. She was fast efficient! Great first time storage experience.
    December 5, 2014
    Google Public Storage Zachery Browne
    Thanks Izzy for your awesome service!!
    November 30, 2014
    Google Public Storage Deon Shambi
    Perfect
    November 9, 2014
    Google Public Storage crystal apostol
    Very good service. Efficient staff and very informative. They were able to andwer all our questions and we sre very satisfied with the sevice we got. Also glad that they are open mon-sun. It makes it more convenient for us that hav different hours of availability.
    November 9, 2014
    Google Public Storage Lynae Hollins
    Arlene was exceptional! She was very polite and helpful!
    October 24, 2014
    Google Public Storage Cynthia Feliciano
    I've had a unit here for a few months now and have no complaints. Property is well kept and staff is great!
    October 20, 2014
    Google Public Storage Luis Garcia
    Exelente asistensia ela ofisina Arlene y Izzy
    October 5, 2014
    Google Public Storage Pastor Thomas
    I want to take this time to thank Arlene for her kindness and how she help me understand the process. I was very much please with my visit here at public storage. I will recommend my family and friends.
    September 27, 2014
    Google Public Storage Moises Santos
    Izzy was great, she helped me find the best storage space that fits my needs.
    September 16, 2014
    Google Public Storage David Nosnik
    Izzy is great! Guve her a raise, NOW ! DAVUD N
    August 26, 2014
    Google Public Storage hiedi mcgraw
    The service desk people are amazing. Very professional and nice. They even gave me a huge discount!!!
    August 23, 2014
    Google Public Storage Aaron Gillespie
    Izzy and Arlene were awesome! They made my first public storage experience easy and fast. I feel confident in my choice in public storage. Thanks for the great service!
    May 30, 2014
    Google Public Storage Bertha Ibarra
    The best customer service I ever had the lady (Arlene) that help me did not stop till I was fully satisfied and help me with everything. I will definitely refer my friends and family.
    May 29, 2014
    Google Public Storage corey webb
    The property manager is simply AMAZING and it shows with her staff. Arlene has a great personality and really goes out of her way for guests. Public Storage has something of good value there. Thank you for the experience.
    May 20, 2014
    Google Public Storage Tracy Gordon
    Just rented. Quick easy painless and a fun bunch....
    May 17, 2014
    Google Public Storage pablo rios
    Love the servie here with all the worker here
    May 9, 2014
    Google Public Storage craig harper
    Arlene is simply great. I was shopping for a small storage unit and happened to visit Arlene an the Plano Pkwy location. I am definitely going to do business with her. As a small business owner myself I really appreciate how hard it is to find good people. I just found one here.
    May 7, 2014
    Google Public Storage Ryan Santiago
    Arlene is always helpful and professional. I would recommend this place to family and friends. The storage facility is well kept and clean at all times. I appreciate her hard work, every business needs a manager like her. Thank you.
    May 3, 2014
    Google Public Storage devante washington
    Izzy and Arlene are the best
    March 30, 2014
    Google Public Storage Evan Cohen
    Helpful staff, new management is great. Would definitely use again.
    March 29, 2014
    Google Public Storage Daniel Mendez
    I never used a storage facility before coming here but Arlene made me feel my stuff would be safe and secure. Thanks so much for making the experience painless and simple!
    March 29, 2014
    Google Public Storage Wyman Barcus
    Arlene and Izzy were exceptionally helpful!
    March 26, 2014
    Google Public Storage Office Manager 2016
    I use this location for business purpose and wasn't to happy with the transition to Public Storage last year, but so far they have done an impressive job when comes to the clean look of surroundings, safety and Specially Customer service. The Property Managers Arlene and Izzy have an exceptional work ethics and a impressive level of customer service. I highly recommend this property for your storage needs and excellent customer services.
    March 25, 2014
    Google Public Storage Brian Morton
    I was here before Public Storage owned the place and originally I wasn't too excited about the change in ownership/management but I gotta say Arlene and Izzy are made the transition smooth. Arlene is the property manager and she does a good job; personable and attentive, couldn't ask for more. I would definitely recommend this place to anyone I know.
    March 25, 2014
    Google Public Storage Baillie Bodle
    I went to Public Storage 2 weeks ago, and I had the pleasure of meeting Izzy and Arlene, who were huge helps like you couldn't believe. If you are thinking about coming here, definitely do and ask for these two ladies. Definitely coming back if I need help again!
    January 31, 2014
    Google Public Storage Eddie Ricardo
    Arlene is a very helpful person, she knows her job and have a great smile on her face! Thank you!!!
    January 6, 2014
    Google Public Storage Chris C
    Arlene is THE reason I kept my things at Plano Pkwy. She disarmed me with her great personality and uncommon common sense. You want attention to detail in your customer service? As she's handling me on the computer, she notices a customer just entered their code but gate didn't open; within seconds, fixed- no hassles. I've had a few problems: Arlene's on it! And always remembers when issues need to be followed up. It's obvious that she cares about the property. I could list many examples/details because she has withstood the test of time. I've never written a review but I could give amazing Arlene 5 stars with every encounter.
    December 20, 2013
    Google Public Storage Latasha Glass
    great customer service. setting up account was smooth and painless. cordial and polite
    December 2, 2013
    Google Public Storage Pete Cassidy
    Arlene and Brittney are real professionals with great personalities. They have made my transition a smooth one, and for an old guy - that's saying a lot. I recommend this Public Storage facility very highly, and give it THUMBS UP AND A 10+. Thanks Arlene and Brittney.