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Address

3750 Marsh Lane
Carrollton, TX 75007

Phone

972-695-9401

972-695-9401

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

972-695-9401

972-695-9401

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 21/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • ground floor
    • inside unit, swing door
    Online-only price $ 21 /mo Online-Only
    In-Store Price
    $ 30
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 22/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • inside unit, swing door
    Online-only price $ 22 /mo Online-Only
    In-Store Price
    $ 44
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Spring into savings, upto 50% monthly rent
    New customers only. Restrictions and fees apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 23 /mo Online-Only
    In-Store Price
    $ 46
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • inside unit, swing door
    • near door or elevator
    Online-only price $ 23 /mo Online-Only
    In-Store Price
    $ 46
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 26/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • outside unit, swing door
    • drive up access
    Online-only price $ 26 /mo Online-Only
    In-Store Price
    $ 52
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 28/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 28 /mo Online-Only
    In-Store Price
    $ 56
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 28/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • ground floor
    • inside unit, swing door
    • near door or elevator
    Online-only price $ 28 /mo Online-Only
    In-Store Price
    $ 40
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 29/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • climate controlled
    • inside unit, swing door
    Online-only price $ 29 /mo Online-Only
    In-Store Price
    $ 58
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 63/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • ground floor
    • outside unit, rollup door
    • drive up access
    Online-only price $ 63 /mo Online-Only
    In-Store Price
    $ 126
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 71/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 71 /mo Online-Only
    In-Store Price
    $ 142
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 74/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 74 /mo Online-Only
    In-Store Price
    $ 148
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 82/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 82 /mo Online-Only
    In-Store Price
    $ 105
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 89/mo
    Online only price
    July 4th Half Price Sale
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • outside unit, rollup door
    • enclosed
    • drive up access
    • vehicle parking
    Online-only price $ 89 /mo Online-Only
    In-Store Price
    $ 178
    + one-time $29 admin fee
    July 4th Half Price Sale

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 133/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • ground floor
    • outside unit, rollup door
    • drive up access
    Online-only price $ 133 /mo Online-Only
    In-Store Price
    $ 145
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x25'
    Online only price
    $ 161/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • outside unit, rollup door
    • enclosed
    • drive up access
    • boat or vehicle
    Online-only price $ 161 /mo Online-Only
    In-Store Price
    $ 221
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 175/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 175 /mo Online-Only
    In-Store Price
    $ 191
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Carrollton Storage Units Near President George Bush Turnpike and North Dallas Tollway

Storage units in Carrollton are just off Rosemeade Parkway close to the junction of President George Bush Turnpike and North Dallas Tollway. Indoor climate controlled storage units and outdoor units with drive-up access are on-site in a range of useful sizes. Just look for our Public Storage Orange rollup doors for cheap storage near Arbor Hills Nature Preserve.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Maridoe Golf Club. We're just a few miles from the fairways for convenient pickup and dropoff of your golf bag.
Sheffield Primary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Katie Jackson Park or Arbor Hills Nature Preserve. Behind the athletic equipment, hiking poles, kites, pool noodles and picnic things, store rarely used items like your holiday decor and off-season garments.
Residents of Silver Creek Apartments, Tides on Rosemeade West and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Couches, loveseats, loungers and dining sets can get packed away with extra kitchen ware to keep common areas uncluttered.
An outdoor 10x15 storage unit is great for clearing out your garage and getting the cars parked inside. Whether or not you have a garage, we think you'll appreciate the drive-up access for loading and unloading long canoes, kayaks and standup paddleboards. Lake Lewisville is nearby for frequent paddling excursions. And you can pack in camping and fishing gear along with your oars and paddles.
Homeowners around Hebron or Creekview high schools can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are a newcomer to Carrollton, these large storage rentals will hold the contents of a three-bedroom home while you house hunt for your new place.
Carrollton Public Storage offers storage options to fit a variety of storage needs.
At this Carrollton Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • car storage
  • Electronic keypad entry
  • Online payments

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 528)

July 3, 2025
Google Public Storage Jonathan Corona
July 3, 2025
Google Public Storage Brenda Valdez
Erika and Ian were such great help, I couldn’t get in our out with the code I received and they helped me change it.
June 16, 2025
Google Public Storage Dylan Graham
Carlos was very friendly
June 11, 2025
Google Public Storage AnnaLiza Anunciacion
June 7, 2025
Google Public Storage Tynichella Brown
Erika was very helpful with our storage very kind and
June 7, 2025
Google Public Storage Ahyanna Brown
Ericka is great and so glad I got to work with her, very nice and respectful! Helped me out a lot!
June 7, 2025
Google Public Storage Stef Pulido
Erica? Erika? Ericka? Was very helpful with looking at the stores within the area! She was very kind and patient with me with all my questions. Definitely can recommend this store for anyone wanting to rent!
June 5, 2025
Google Public Storage Marilyn Miller
Ericka was super helpful and kind while I had a storage at public storage!
June 5, 2025
Google Public Storage Orange Boy
It was a pleasure to have had Ericka assist me today. She had a smile, she was personable, and very helpful. Thank you, Ericka.
June 3, 2025
Google Public Storage Aaron S
Rent went up by $30 with no notice. I called and they said "it's in your contract that rental rate could change at any tme" I asked how to close my account and Representative did not even try to offer any other options.
May 31, 2025
Google Public Storage BOSSMAN RTR ENT.
Carlos help in my time of need from dirty shipping company who lied about shipping my car. Great customer service.
May 27, 2025
Google Public Storage Bobby Grant
I LOVE HOW MR ROBERT GOT ME RIGHT REAL QUICK HE MADE ME FEEL LIKE HOME HE ANSWER ALL MY QUESTION HE FOUND ME THE PERFECT UNIT GOT ME OUT IN NO TIME ALL IT TOOK 5 MINS AN I WAS DONE HIS CUSTOMER SERVICE WAS SO AMAZING I JUST LOVE HIM HE VIBE WITH US LIKE HE KNEW US THANK YOU AGAIN FOR YOUR SERVICE 🤞🏾
May 24, 2025
Google Public Storage Krystaal Xia
Ericka helped us out at this facility and she was amazing! She saved us hours in our busy day! This facility was very helpful and got us out the door quickly. It's also a very clean facility.
May 24, 2025
Google Public Storage Richard Fry
The best experience I've had at a storage place so far thanks to Ericka
May 17, 2025
Google Public Storage Clara Rose
Paid for indoor storage for climate control only to have water in our unit after finding out that they patched a hole in the ceiling with duct tape. They’ve been dodging our insurance so we haven’t been able to replace our thousands of dollars in music equipment. They then locked our unit. Mind you we prepay and do not have a payment due for months. They’re just being petty. Can never get ahold of staff or property manager.
May 13, 2025
Google Public Storage Jonathan Broadway
I talked to someone name Robert and he was so helpful. Thank you Robert for your help
April 17, 2025
Google Public Storage Ashauna Higgins
Please don’t rent from Public Storage. Not only are your things unsafe. They bait you in and then increase your rate by 145%
April 10, 2025
Google Public Storage Jameia Walden
The staff are very friendly and welcoming.
April 4, 2025
Google Public Storage Quintin Smith
Erica was so Helpful and nice!!! 10/10 experience!
April 3, 2025
Google Public Storage Edith Ballew
Ericka was amazing!! She helped me get setup on auto draft and answered all my questions.
April 3, 2025
Google Public Storage Mike Garmon
Ericka, a great manager of this property has been exceptionally helpful and kind. Her knowledge of storage rental and competitive prices within this region made making a decision to rent here was spot-on!
March 31, 2025
Google Public Storage Jake
Great service
March 28, 2025
Google Public Storage jay wright
Ericka was terrific she helped me out allot great customer service
March 26, 2025
Google Public Storage juan rami
Ericka es una excelente trabajadora! Es muy amable y muy servicial! Y siempre resuelve todas mis dudas.
March 26, 2025
Google Public Storage Elijah “OZ” Brewster
Wonderful service ericka
March 26, 2025
Google Public Storage Juan Cabrera
Great service the person who attended me was very friendly and helpful
March 19, 2025
Google Public Storage Solar Envyy
Tkeyah was very professional, friendly, and very knowledgeable. 11/10 service.
March 7, 2025
Google Public Storage Michael Mcgowan
Erika was so helpful and great
March 5, 2025
Google Public Storage Tasha Boss
The woman that worked with me today was awesome her name is Tkeyah ....
March 3, 2025
Google Public Storage lilzay44
Excellent Service!!!! Tkeyah Was Great With everything!!
March 3, 2025
Google Public Storage Dayeyah fashion
Tkayah was very helpful fast and friendly service
February 28, 2025
Google Public Storage Toni Buckley
Erica helped out with everything and answered all my questions. She is amazing and I couldn't ask for anyone else to help me. If you ever go here ask for Erica!!!
February 16, 2025
Google Public Storage Trenton Ausmus
Ericka was so helpful, kind, and understanding. She answered every question I had. Her customer service skills are top of the line!
February 16, 2025
Google Public Storage Michael Murphy
Erica was the biggest help today!! Thanks!!
February 15, 2025
Google Public Storage Allie van Berg
Amazing team! Great facility!
February 3, 2025
Google Public Storage Jasmine Payne
Erika was Great!
February 1, 2025
Google Public Storage Taylor Nicole
Erika was so helpful and nice! She made moving out of my mother's storage very easy. I highly suggest this facility!
January 30, 2025
Google Public Storage Royale Bougere
Ericka at the Marsh location has some of the best customer service around. I recommend her anytime!
January 30, 2025
Google Public Storage Kismit Bougere
Ericka was Amazing
January 29, 2025
Google Public Storage Richard Johnson
Good job
January 23, 2025
Google Public Storage Aloha Janes
Tom and Erika are super good associates!Very helpful and informative about the storage place. Thanks, Aloha Janes
January 22, 2025
Google Public Storage Shawnna Jay
Ericka is the best.
January 18, 2025
Google Public Storage Ray A.
Great service today. Thank you!!!
January 17, 2025
Google Public Storage Patricia Kline
My experience at Public Storage on Marsh Lane with Ericka was very good. She was knowledgeable, efficient and friendly. I appreciate it.
January 16, 2025
Google Public Storage Yolanda Bowman
I was given great care and assistance at the 3750 Marsh Street, Carrollton location! Thank you, Ericka.
January 5, 2025
Google Public Storage Gustavo Damian
Excellent service and a really decent price and very professional.
January 3, 2025
Google Public Storage Beautiful Dillard
Ericka was very professional, friendly & very informative.
January 2, 2025
Google Public Storage Cece Clow
OMG, Ms. Ericka was such a breath of fresh air. My friend and I came into the office to make a payment on her storage at the very last minute. Ms. Ericka was very professional and extremely accommodating. After such an unpleasant afternoon it sure made my evening. Just knowing great customer service is STILL ALIVE!!!. THANK YOUUU MS. ERICKA
December 30, 2024
Google Public Storage Roman Ayala
Love this place
December 28, 2024
Google Public Storage Bcc Bn
December 19, 2024
Google Public Storage M Maktari
Excellent in all ways! Thank you so much.
December 15, 2024
Google Public Storage Bargain Hunter 44
Excellent service from Erica!
December 9, 2024
Google Public Storage Des Jones
My experience here today was amazing! I’m moving this week and needed a storage space last minute. I received a promotional of $1 plus $29 as a first time customer and Erica was extremely helpful and sweet!
December 7, 2024
Google Public Storage Laura Dorans
December 5, 2024
Google Public Storage David Sprouse Sprouse
Great service Robert was friendly and super helpful
November 16, 2024
Google Public Storage Roberto Cowan
Had a least at one place, but didn’t like, so went to Public Storage. They were great, Erica was extremely professional and courteous, answered all of my questions, and helped me find a great unit!
November 15, 2024
Google Public Storage Ruby Wingz
Absolute amazing customer service from the lady at the front desk. She was very considerate in helping me to locate my unit on property, friendly, and approachable. I am a happy customer! 😎
November 11, 2024
Google Public Storage Hilary omweno
Good customer service.Ericka was Very helpful..
November 8, 2024
Google Public Storage Timothy
Mr Erika is a wonderful representative
November 8, 2024
Google Public Storage k renee
Erica is wonderful!
November 2, 2024
Google Public Storage Emily “Cat” Breyfogle
Suuuuuuuper great service from Ericka! She was able to help change my email where others couldn’t, AND helped me lower my rate! Thank you so much!
November 1, 2024
Google Public Storage rkkty 69 (rkkty69)
People in the office know what they’re doing. Great place to come and store your things.
October 28, 2024
Google Public Storage Michael Brennan
Ericka at the Marsh lane Public storage location was amazing! Great customer service!!!
October 22, 2024
Google Public Storage Cesar Uribe
Great public storage. Ericka was very nice to us, great customer service.
October 10, 2024
Google Public Storage Queen Shay Empress
Donald was great with helping me with all my storage needs. I would recommend this storage to family and friends
October 6, 2024
Google Public Storage Flavio Guerra
September 16, 2024
Google Public Storage Eden Lovelady
Awesome location! Super customer service! Robert is the best🤩
September 5, 2024
Google Public Storage Eveland Lin
Robert was very friendly and helpful. very kind.
September 5, 2024
Google Public Storage Charie Pringle
Robert was a great help. Thank you for being there for me.
August 31, 2024
Google Public Storage Bryant Love
Robert was extremely helpful and great customer service!!
August 29, 2024
Google Public Storage Roderick Curry
Yessi was great she really help me out today, great location to store your furniture
August 24, 2024
Google Public Storage Kay Hale
Robert was very helpful in finding me an appropriate storage unit and explaining the price structure.
August 7, 2024
Google Public Storage Almarosa Macias
I don't know yet. I rented a storage room but didn't need it afterall so I called for a refund. After a second call , there is a dispute opened to get my money. So it looks like I won't get it back since I have to keep calling.
July 31, 2024
Google Public Storage Marialys Jimenez
July 28, 2024
Google Public Storage Maria Martinez
The worst public storage I have ever been to in my entire life. It sinks, access codes don't work and don't bother calling, phone number is for decoration purposes only.
July 28, 2024
Google Public Storage María Elayan
Posted business hours are from 9:30 am to 5 pm. I was outside waiting from 9:30 until 1 pm with office closed and no one answering the phone. Will be contacting corporate.
July 27, 2024
Google Public Storage Rayan (Zaullify)
Terrible. Just terrible. Staff is NEVER in office and phone calls just put me in the loop of the same thing over and over again. I waited outside for nearly 2 hours waiting for a staff member. I was also limited to being here until 5PM while everyone else is limited to 9PM. Driving a couple extra miles is definitely worth it for a completely different public storage that isn’t this one. Not to mention the area is completely filled with the aroma of deer ankle and raccoon feet.
July 27, 2024
Google Public Storage Ahmed Elayan
Terrible management. No one is ever at the office. Don't even deserve the one star.
July 25, 2024
Google Public Storage kenny lin
In February this year, I rented a storage unit at Public Storage to store some of my belongings. After May, I went abroad and didn't visit the storage unit. Around July 20th, when I wanted to retrieve my items from the storage, I found that my key couldn't open the lock. During this time, I used WD40 to lubricate the lock, but still couldn't open my storage unit. I inquired with customer service, and they suggested either finding a locksmith or having them cut the lock open. To have the lock cut, I needed to sign a consent form, which I did on July 22nd. On July 25th, the storage facility staff notified me that they had cut the lock and replaced it with the new lock I provided. When I went to open the storage unit, I found two cut locks on the ground. One was the lock I had lubricated with WD40. I tried inserting the key to see if it would work, which of course it didn't. But when I inserted my key into the other cut lock, I found it worked perfectly normal. I felt very uncomfortable at that moment. This means anyone could damage my storage lock without my consent and replace it with a very similar lock. I went to ask the office staff, and they only told me to check if anything in the storage had been stolen. What does this imply? They seemed unwilling to take any responsibility for this behavior, which made me completely lose trust in this company.
July 10, 2024
Google Public Storage Oscar Franco
Tewana was great! Easy process
July 6, 2024
Google Public Storage Pavani Kallempudi
Clean spaces and very helpful staff.
June 27, 2024
Google Public Storage Billie Durden
June 15, 2024
Google Public Storage Stephanie Sterling
Great experience from beginning to end. I will definitely use their services in the future again. Yessi was very professional and had the best customer service!!!
June 14, 2024
Google Public Storage Chonita Taylor
Did reservation on line, requested climate control unit. I got there unit is outside and is not size I requested. Management did not care to help fix issues without additional cost. Wouldn't recommend this location.
June 13, 2024
Google Public Storage Rebecca Watkins
We have been renting units from this location for many years. We have never had any problems and are always met with courtesy and kindness from the on site manager Veronica, she’s the best! I highly recommend this public storage location Rebecca watkins
May 29, 2024
Google Public Storage Kenneth Jang
Had the pleasure of being assisted by Willie, who was on his first day at the job! Commendations to his outstanding service. He ensured that I secured the best spot for my storage unit, and explained everything clearly. Friendly, well-informed people that will take care of you over here.
May 22, 2024
Google Public Storage Denise Awoyemi
I use the wrong storage and was terrified I had lost all my belongings but thanks to VERO an employee on Marsh public storage was able to locate my belongings and helped me to get my account accurate and paid. So grateful for her support and help. If you ever need a storage go to Public Storage on Marsh and Rosemeade. She’s great on customer service and knowledgeable on the storage space. Very Professional
April 24, 2024
Google Public Storage Joselyn Corvera
Muy bueno trabajo muy amables
March 18, 2024
Google Public Storage Edith Reynolds
March 16, 2024
Google Public Storage Huggins Eyma
Veronica is awesome!.helped me know I was behind when I thought my payment went through.also gave me tips on how to better maintain my storage.thank you!
February 10, 2024
Google Public Storage A V
December 8, 2023
Google Public Storage Rhonda Brown
Customer service was very good and pleasant. Me experience was good. I was taken care of and got a great deal on my storage unit. Thank you
December 1, 2023
Google Public Storage Robin Hester
Do Not Rent Here!!!
November 30, 2023
Google Public Storage Steve Plunkett
Ask for Veronica she will help you with storage.
November 29, 2023
Google Public Storage Ahmed Elmasri
The lady was so professional, kind and perfect
October 27, 2023
Google Public Storage Bruce Bracken
Good management. However I have an issue with the constant increase in rental fees. Totally unacceptable. There is no way costs have increased at the same rate as their fees. Therefore I am removing my stored items and taking my business elsewhere.
October 26, 2023
Google Public Storage David Midcap
Veronica was very helpful when I got locked out of the building and couldn't lock my unit. Kept my stuff safe and sound until I could get back to put my lock back on.
September 28, 2023
Google Public Storage Loyd Garner
September 14, 2023
Google Public Storage Jasmine Secrest
There was a little hiccup in the beginning but Vero made it right and then some! Def love the customer service!
September 4, 2023
Google Public Storage Cissy Pierson
Justin is great. Has a positive attitude, extremely helpful. He makes you feel like you are all that matters.
August 24, 2023
Google Public Storage brandy brune
The staff was wonderful and very helpful
August 24, 2023
Google Public Storage Angela Fourd
Really clean and the staff is so friendly
July 25, 2023
Google Public Storage RUSH
July 5, 2023
Google Public Storage Josue J. Sosa
July 2, 2023
Google Public Storage Lisa Garner
Candie was great help in completing my rental.
June 20, 2023
Google Public Storage G
June 15, 2023
Google Public Storage Vanna Hill
I came in on a very stressful situation. Initially I did not want to have to deal with standing at a desk to get this done , but luckily I had Hunter helping me! He was nice , had every piece of information for me, and turns out it was his 1st day! Which I didn’t even know till I was leaving. Alex and hunter got me everything I needed and had me on my way in no time at all! Would recommend this location to everyone needing storage space!
June 10, 2023
Google Public Storage Steve Wyckoff
Valerie and Ed at the public storage in Carrollton on Marsh Lane were extremely helpful and had excellent attitudes, I highly recommend them.
June 3, 2023
Google Public Storage De'Nitra Calhoun
My initial experience was great. I didn’t have any issues until it was time to move out. I called and told the representative that answered the phone that I moved out of my unit on 5/26. Public Storage requires that you inform them of your intent to vacate by the 28th of the month. The representative said that he would put it in the system and I would receive an email confirming the move out. I never received the email but thought that I should be fine since I spoke with an actual human. 7 days later, I receive a notification from my bank that I was charged by Public Storage. I try to call this Public Storage location several times but I am unable to get a hold of anyone. So I drive to the location. I arrive somewhere around 4 pm on a Friday afternoon. There isn’t anyone in the office. There is a phone number on the door that says call this number if you need assistance. I call the number but I am unable to get a hold of anyone. I eventually call the customer service number and they tell me that they do see that I called in the appropriate amount of time to say that I had moved out. I am currently waiting on a refund. I’ll be back in a couple days to provide and update.
May 1, 2023
Google Public Storage Alex Garcia
Staff members are never in the office and close hours before the time posted
April 15, 2023
Google Public Storage william lockhart
Excellent and professional management.
April 5, 2023
Google Public Storage Cam Bol
January 20, 2023
Google Public Storage Damanique Howard
Valerie was amazing. I walked in with a specific request within 5 minutes she had me all setup. I will personally say this is the best experience I have had in a long time from a customer service perspective. I will give her 10 out of 10
December 26, 2022
Google Public Storage Vladimir B.
Rude service. Bad customer support.
December 7, 2022
Google Public Storage Escalade
Something spilled in the hall and into my daughter's storage and the clerk was unaware but mention to my daughter that she would have to pay for the mess. In addition, the clerk got an attitude because we demanded the mess be completely cleaned up. In fact, I myself cleaned what the clerk didn't clean.
December 6, 2022
Google Public Storage Iesha Green
Just left this place close to closing time Valerie was AMAZING! This was my first time getting a storage she extended herself and was very patient! Most definitely recommend her she went the extra mile for us and smiled the entire time! Thank you sooooo much 10/10 highly recommend!
November 26, 2022
Google Public Storage Mahyar Etemadi
November 16, 2022
Google Public Storage Mark Walker
Best storage place in town
November 5, 2022
Google Public Storage Stephen Tribbett
This is review 2 of 2. On the other hand, I met Jennifer while she was on property duty recently (one of the few times I had seen someone other than renters) and I have to give her props for her professionalism, friendliness and eagerness to provide service. Additionally, I met Valerie and, although the interactions were very brief, I got the same vibe of professionalism and interest to improve the customer experience from her as well. For this reason, I am giving 5 stars I hope, as the new manager, Valerie will address the concerns mentioned in my first rating. .
November 5, 2022
Google Public Storage FN LN
This is 1 of 2 reviews.To make me happy as a customer, I want a manager on-site during the posted hours of operation, a heads-up to inform me about changes to unit access times resulting from renovations (or whatever the case may be) so I don’t waste my time visiting my unit to only find out I can’t get to my property once I am there and the grounds to be kept litter free. Since my first month of rent in July, this has NOT been the case. I will say the new paint job and renovated office look nice but it’s hard to really appreciate it when there is an obstacle course of furniture and trash I have to navigate around to get to my unit. Because of the aforementioned, my rating is 1.
October 13, 2022
Google Public Storage Jamond Mayshack
Valerie was so nice she help me out she made sure I was help I really appreciated her for anything she done for me she took her time found me sound I needed I highly recommend her on every thanks Valerie
October 13, 2022
Google Public Storage lil Stevo
August 26, 2022
Google Public Storage Kirill Moiseev
When I arrived to facility it's was closed and nobody at the office, manager not picking up a phone. Was waiting over an hour and still nobody...1 star!
August 13, 2022
Google Public Storage Roneisha Dear
No one will ever get your stuff. Not even you. Need help with a problem? Don't worry, no one will be in the office during office hours. Gate has been broken all weekend: the weekend I needed to move out. If you want professionalism and service, try a different location.
July 23, 2022
Google Public Storage Lisa Watson
July 21, 2022
Google Public Storage LIFEASANGEL!!!! G
July 13, 2022
Google Public Storage Christine Houston
Easiest transaction without personal interaction I've ever had by far. Easy to find unit and love that they have ramps and stairs, the ramps are a major help. I like the security door as well. The app makes things much easier too.
July 12, 2022
Google Public Storage Courtney Washington
Kelsea was very helpful and full of life. Very helpful and nice. Great personality and service!
June 25, 2022
Google Public Storage Michael Bell Jr
Kelisa was So helpful went above and beyond to make sure we have everything we need her customer service skills are great and her personality and brightness is also appealing keep up the great work girl
June 25, 2022
Google Public Storage Trey Meeks
Kelesa was great! Love her personality and she made my transition very smooth.
June 20, 2022
Google Public Storage Malena
Nicole is very professional and helpful. Customer service off the charts!!🔥
June 20, 2022
Google Public Storage Mary Vanderhorst
June 10, 2022
Google Public Storage Rickey Clark
Kelesa have been top notch and her customer is awesome if your every In need of a place to store anything public storage at Marsh Lane & Rosemead rd
June 3, 2022
Google Public Storage Ty Norris
Great customer service! Kelesa was very helpful! Thank You
May 30, 2022
Google Public Storage Philaharmic
Even after having ‘a very delinquent’ account. Skye here helped out in every single way possible, answering all questions I had, helping process all my outstanding balances. Very based and personable. I’ve only run into friendly staff and have received good service from Public Storage but Skye takes the cake, staying on the line waiting to confirm for emails to arrive, the works. 10/10, 5-stars out of 5-stars
May 26, 2022
Google Public Storage Hi Maintenance
Great attitude Kelesa did her best to help me. Thank you for great service
May 5, 2022
Google Public Storage Brenda Buzby
Went here for boxes....out to lunch never came back...lost my business
May 3, 2022
Google Public Storage C Makarios
Kelesa was awesome. Best service I have ever had. She is a jewel!!
May 2, 2022
Google Public Storage Lesia Short
Nicole was pleasant, patient and helpful. Thank you!
April 24, 2022
Google Public Storage JCFJ _
Easy signup and easy no hassle access.
April 12, 2022
Google Public Storage Jose Luis Salazar
Today I went to rent a space and the Manager Kelesa helped me. She was very kind, respectful, and was willing to work with me. the service was great and i highly recommend.
April 5, 2022
Google Public Storage Stephen Robinson
April 2, 2022
Google Public Storage Dwalan Williams
Kelesa and Nicole were phenomenal. They truly represent what customer service is all about. Kelesa went out here to way to take care of needs. She really knows her process and was very informative. I was already having a rough day and they made it better for me.
April 2, 2022
Google Public Storage Marje Janacek
Kelesa is the most amazing helpful kind Consultant!! She helped me so much!! Best help ever! Nicole is also very nice and helpful
April 2, 2022
Google Public Storage Lorene Ogden
Kelesa is the best very helpful,friendiy
March 1, 2022
Google Public Storage G Esco
Small entrance ways
February 28, 2022
Google Public Storage Dylan Mastel
Best place I’ve ever had a storage unit at hands down!
February 14, 2022
Google Public Storage Stephen Fremgen
Expensive!
January 9, 2022
Google Public Storage Alyssa Ortega
The most painless and friendly experience of getting storage with the manager, Kelesa! We got an amazing deal and it was super easy to see the room and get the key super fast! I highly recommend this storage place!
January 8, 2022
Google Public Storage harold thomas
January 6, 2022
Google Public Storage El. Boogie.
Excellent