Gerald help with all my storage questions. Clean property and great customer service.
Thanks to Gerald for always helping me with my storage questions
This man Gerald was so kind and helpful very informative. He made the process very simple for me.
Came to public storage and Gerald was incredible help as I had some issues getting in my storage and he was great in solving my problem.
Self service. Simple and easy. Very fast process.
Safe, secure, and clean. Professional and courteous staff! Most recently, Gerald was a pleasure to work with, very professional and courteous.
Easy process from Booking my unit to moving in. Thank you for making my move a bit less stressful.
I called to get an idea what the storage size was. This location typically does not have a full-Time attendant. I called the number on the kiosk door: got a nice person to set me up with a reservation to see the property. Robert met me less than 1 hour after and was super nice and showed me what I needed. I will be renting at this location and give them kudos for their customer service.
Robert was very helpful and made it easy process to get the storageyo pay for it the experience was great
Shout out to my guy Robert , he was such an amazing help and support to us nice conversation laughter he’s great thanks for your service..
The property was very clean, and the units that I was shown really helped me think of what I needed. Although I didn't rent today, Robert was a great help!
I was at this facility picking up an auction, and a public storage employee came by to check on us. He was very nice and helpful! Im sorry i forgot to get your name, but thank you, sir!
Robert was amazing !! We had a pretty serious issue and he called soon as possible and took care of it ! I wasn’t very happy with the corporation as they have no after hours staff ..
we had to be as it till the next day to get our issue settled but Robert was very nice and very responsive !
My experience with public storage was so easy. The customer service rep. was courteous and very clear with my application. She walked me through the process step by step. Answered all my questions. Thank you Public Storage for you help.
I was surprised to be talking to an employee via a metal box. The girl was nice and helped me fill out the contract which was easier than me having to do it.
Robert was great! Was a big help today!!
Worked with Ericka and received great service getting everything taken care of. She was very helpful and friendly. Very happy with my service request.
Robert is the best individual. He was kind understanding, companionate when I was experiencing hard times. Thank you Robert.
I love this place and manager on duty is awesome!!
Thanks Robert!
Robert is super helpful and friendly! Would recommend!
great storage unit been here about 3-4 years
Clean never issues.
Great customer service
Talk to Robert if you need help with anything
I Just Want to Shout out to Robert for helping my fiance and I through walking us through the process of getting a unit. He was patient and funny and made us laugh the whole way. Thank you Robert
Great on site customer service. Robert was great.
Robert was here to help me out with my needs
Property manager (Robert) was super helpful in showing me multiple units so I could see what was going to work best for my needs. Expect to sign rental agreement soon. Thanks Robert!
Great customer service, I had some questions and Robert was very helpful, professional and kind. It is easy and fast to reserve a storage. Very convenient kiosk for any questions can be answered. I will definitely use it again.
Donald (@ the storage facility on 3750 Marsh in Carrollton) was very helpful and efficient in handling my work.
Excellent facility! Excellent customer service!
I was having trouble getting into the lot and then the unit. It was late, I was tired and VERY hot. The customer service reps on the kiosk were very helpful, pointed in the right direction. When I still couldn’t get into the unit, Robert (@ the storage facility on Josey in Carrollton) was very helpful!
Got some bad news about a recent storm. There was flooding all through the section of the building our household belongings are in. We met with one of the managers there, Veronica, who was very good to us while we inspected our things. As it turns out, our unit did not get flooded. The bad news is that we are having to evacuate so they can do reparations on the building.
Veronica found us a new unit of the same size with climate control at a nearby location. She even shopped around a bit to make sure we were getting the best price possible. They are also providing movers to help us load and unload our stored items, which include some heavy furniture. Although the truck rental is on us, the offer to waive our first month at the new unit will more than compensate for that.
Thank you, Veronica. Take care. I know this is a hectic month for everyone there.
Great customer service. It is easy and fast to reserve a storage. Very convenient kiosk for any questions can be answered.
I rented a unit for the first time. Someone placed a lock on it. The staff just happened to be there and cut the lock off for me! Strong work!
I've had a couple of storage units and every year they cut out their discounts and then up the price thinking you're stuck and we found this place and man they're awesome they don't jack their prices up every week it's really clean I love them!
Very helpful and friendly!
First time renting storage unit and holly always great. In taking care of the property and answering any questions
The staff is awesome I would like to thank them for making my move easy
Holly is the best person working there. She went above and beyond with the entire process. I really appreciated all of her help.
Holly was personable and professional. Assisted me from beginning to end.
First time doing a storage unit and this place is awesome and holly is AMAZING!!! I absolutely recommend this location!!!
This place is really amazing! The property manager is phenomenal and she always gives great customer service!!
Thanks for all your help Holly!😃
Great communication and management. Four year resident and even during lockdown and COVID job loss, they're extremely helpful, professional, and kind.
Used this facility for 3-5 months and they have been great throughout everything. I never had any issues and the manager Holly was extremely helpful. My key also broke off and she was there to provide proper guidance. Definitely recommend them!!!
I was here a year and was very satisfied with the help. I felt my items were safe during this period. I recommend this location if you live near here.
My employer switched to a new payroll system and I did not get paid. I called Holly at the N Josey location in Carrollton, Texas and she was very helpful in advising of my options. She is a wonderful Public Storage manager.
Clean and easy. Nice folks.