Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 3301 W Parker Road, Plano, TX
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 45/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 45/mo $60Best Price Label1 unit left! -
5'x10'Online only price$ 66/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 66/mo $88Best Price Label
-
5'x10'Online only price$ 71/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 71/mo $95Best Price Label
-
10'x10'Online only price$ 82/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 82/mo $109Best Price Label
-
10'x7.5'Online only price$ 110/mo
Medium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 110/mo $146Best Price Label
-
10'x8'Online only price$ 116/mo
Medium 10'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 116/mo $154Best Price Label
-
10'x10'Online only price$ 119/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 119/mo $159Best Price Label
-
10'x20'Online only price$ 178/moLarge 10'x20'- Outside unit
- Drive-up access
$ 178/mo $238Best Price Label1 unit left! -
10'x20'Online only price$ 196/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 196/mo $261Best Price Label
-
10'x25'Online only price$ 201/mo
Large 10'x25'- Inside unit
- 1st Floor
$ 201/mo $268Best Price Label
Online Payment & Contract So You
Can Limit Your Contact
Use
YOUR PHONEto Open Gates Doors & Elevators
Nearby Self-Storage Locations
Self-Storage Near Plano
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Plano Storage Units Off of Highway 75
Storage units in central Plano are located just west of Highway 75, with indoor storage and outdoor storage options for every haul. With easy access from President George Bush Turnpike and a quick drive from Central Expressway or Dallas North Tollway, Public Storage in Plano is a convenient storage option for customers throughout southwest Collin County.
Residents in the Kimberlea, Carriage Hill and River Bend communities can use a 5x5 storage unit to clear out hall closets and car trunks from sports equipment, exercise gear, electronics, and tools. For a little more space for bicycles, patio furniture, and small appliances, try a 5x10 storage unit on for size.
Our 10x10 storage units are popular for apartment and townhome dwellers, as well as those who are downsizing. With space for bed frames, dining furniture, couches, and more, 10x10 storage units are a great way to get the extra space you've been missing.
With a major commercial presence in town, including the corporate headquarters for huge companies like Toyota, Rent-A-Center and Cinemark Theatres, there's no such thing as too much office space. Businesses near Preston Road or Spring Creek Parkway can use a 10x15 storage unit to clear out old files and paperwork, as well as extra office furniture and supplies.
Meanwhile, families who are getting ready for a home remodel can stash everything in a 10x20 storage unit.
This location offers both indoor climate controlled storage units and outdoor storage units with drive-up access, so you can find your self storage solution. Give us a call today, or use our eRental program to book a contactless move-in that works for your schedule.
At this Plano Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 212)
Where do I start? There was nothing wrong with the storage space itself. My problem is with Darla. Whenever we would call, no one would answer. When she did finally call back, her attitude was horrible. When we asked to speak to her manager she would hang up and refuse to answer the phone. When we showed up she refused to stop “writing notes” because we were a tad later than 2pm. Apparently the world moved on her clock. Her customer service is awful and her face expressions are just as bad. Then had the audacity to run her mouth walking off. She needs to be dealt with
Ever increasing storage fees. 3 years ago I started at $79.00 a month and now it's up to $159.00.... it has doubled in 3 years.
Horrible customer service - do not use this location - kiosk run - impossible to get a live person - will never use again or recommend 👎🏼👎🏼👎🏼👎🏼👎🏼
I have had my stuff stored in this place for over a year, while the staff is very friendlyIt is unfortunate that the place it’s not kept well on various occasions I have arrived to find the elevator not working, on other occasions I have gone and there has been no card available or damaged one I was told that there was only one for the property which is ridiculous and it’s little things like that here in there that have made my experience with public storage not so enjoyable.
Public Storage worked perfectly for my family and I for over 3 years! We had zero problems, it was easy to access the unit, and everything was clean and well ventilated. We never had any problems, and all information (including gate access hours) was communicated clearly. The manager Lisa was especially friendly, helpful, and quick to respond! I highly recommend Pubic Storage.
This place is on a ups and downs I have .my things at this place so im going to watch my mouth the one thing I dont like is you cant get in before 6am and you cant stay past 9pm and if you do you get in trouble its a good place I feel safe when im I my storage looking for something
Awesome service by Mr Ansari Very co operative, very knowledgeable and customer friendly- a great person to deal with the service
Latasha, THANK YOU for providing "Awesome" customer service. It's hard to find or conduct business with understanding people. I appreciate your kindness and willingness to assist my family during the Pandemic. I'll pray for your family and for a job promotion for you as well- YOU DESERVE IT!!! You ROCK❣ ^Latasha @PLANO LOCATION...
Ansari was great! Great customer service! Ansari was very professional, friendly, helpful. and, knowledgeable. Ansari helped us locate the best sized unit, for our needs, at an affordable price. He did not try to oversell. He made sure that we could access our unit before we left! If you need storage, go see Ansari. Ansari, thank you, stay safe and be blessed!!!
Dope
Today i rent one more storage now i have two and Raquell too care of me very well Thanks for your attention
Made my payment here and Katie explained in great detail to help me understand fees and payment to help avoid further fees thanks for your patients Katie
Very professional and informative. Helped out during this stressful move. Thank you
Amazing service, highly recommended! Katie is the best
I had a truly great experience at this public storage. Rachel was very helpful in every way and was very knowledgeable and professional in regards to my storage needs.
So very helpful! Katie and Ansari were great ! Thank you so much!
Starla is The Best PS associate that I have ever worked with and I’ve been using PS in multiple locations for many many years. She is professional but more importantly kind and considerate towards her clients. She has gone above and beyond in helping me with various situations. Take good care of her because she deserves it.
Rachel was super nice with us. She explained everything as clear as possible, answered all of our questions, repeated the information when we needed to, a d overall a great customer experience. Thank you for everything!
Friendly staff! Starla is amazing, she was very helpful during the entire process. This location is maintained very well. We had both an outdoor and indoor unit and both were clean and the entire facility was kept very clean. They are also very intune with COVID precautions in place.
User friendly digital portal. Customer service is great!
Starla was so patient and kind!! We originally rented a unit that was clearly not going to meet our needs of parking a enclosed trailer. After 3 transfers and no luck she was amazing at finding us something that would work at another location!! I would definitely use this location and any public storage location over any other storage just because of the ⭐️⭐️⭐️⭐️⭐️ Service Starla provided!! You need to clone her and put her in all your stores you will have very happy customers!! 🥰
Starla was fantastic! Easy move in and outstanding customer service!
The manager of this facility, Starla, is a superstar. She has always taken care of me and gone above and beyond to keep me as one of her customers. I strongly suggest anyone looking for storage, go to this location in Plano !!!!! 👏🏼👏🏼👏🏼👏🏼👏🏼
Very happy with this Public Storage location! Easy to work with, close to home, clean, well lit, safe. Property manager is AWESOME!!
Starla was amazing person helped me with my storage needs , it was very easy ans smooth , Thank you starla you are the best
The site manager, Starla, at this facility is wonderful. She helped my daughter downsize to a storage unit that was nearby and more affordable than her storage unit that was about to take a significant rate increase the first of April. Starla bent over backwards for us Thank you so much again Starla. We hope Public Storage appreciates what a great manager they have with you.
Starla was absolutely great! She was so friendly and answered all my questions. I highly recommend this facility. Ask for Starla!!!
They are a clean and convenient place to go to! Will always be watching to make sure everything is safe!
Starla was great! Easy move in!
Starla was most helpful and informative
Tye was fantastic to work with! She was very professional and courteous, and worked with me to find the most affordable solution for what I needed. Highly recommend this facility!
Tye was courteous and super helpful!
Awesome customer service with Tye. Very helpful and friendly. Facility always well kept and safe.
Tye, the manager have been wonderful and always willing to help. Many times a kind word is what a person need in this world. Thank you for kindness Tye.
Im so happy with Tye she is fabulous!!! This was such short notice and she made this so easy. I highly recommend🤗
I went in today and Kandi helped me she was very nice and helpful. She did an amazing job at customer like spot on very upbeat and real cool!!!!
Pretty good services of Tye, she answer to all of questions carefully and with details with a good mood
Rented my first storage unit this afternoon, and it was a very easy process here at Public Storage. Everyone was very friendly and helpful.
Very good service. Storing an auto there at an excellent rate.
I have a super high customer service from Tye , omg she was amazing , i was going to every other branch and no one helped me the way she did and make it happened for me , i am blessed that i met you Tye , YOU ARE JUST THE BEST
Tye was very helpful quick easy set up
Convenient at the time. Upper end prices
Tye is totally awsome. She did a fabulous job and plainless in getting me checked in to new space.
Had a great experience with this facility. Tye was amazing. I think we had a unique situation and she went above and beyond what I expected her to do. I was very impressed and appreciate her kindness very much!
i went in to ask about how much a storage unit would cost the property manager Tye helped me out
Tye was extra helpful, very knowledgeable. She knows her stuff.
Great service thanks Tye!
I have a wonderful storage here. The manager here, Tye, has been great help for me. She keeps the place spotless!
First time renting a storage unit and Tye was extremely helpful with the whole process! She made the whole experience seamless and stress free! Great prices, great service, and overall, very happy with everything!
Tye was very helpful and patient with all my questions.
tye was very helpful she had all the info i needed and the office and lot looked very well maintained
Tye is amazing!! I came in like a ball of fire when another PS establishment messed up my reservation T😤 Tye managed to defuse the situation (me) and not only went above and beyond to make my experience positive but has continued to do so during my stay.
This is a great location close to my house. Cheryl helped me get a good unit and was very helpful in answering all the questions I had about my unit!
The property manager was nice and friendly. Great customer service!
Tye did an excellent job checking us into the storage space...fast and easy!
I moved here from a different store and Tye helped me get situated. This is my favorite store and I have been here 3 times and I keep coming back. Tye is kind and helpful. She answered all my questions and she is amazing.
I came in to pay my daughters bill last weekend and got great service. Jordan was sweet and understanding. I wish more companies could be more like them. I reccomend this company to anyone looking to store.
I come here all the time to buy boxes ECT Tye is always so sweet and helpful. I could go to other places but here I don't have to wait in line and the customer service is great.
Not bad on deal
Every helpful. Every time u have a question the office is there to help you
Tye was very helpful. I wasn’t sure what size unit I needed and she got me into the right space with a great price. This was a very stressful move & she made my day a lot better. Thank you so much!
Tye was great helped me with everything.
Tye was AWESOME!!!!!!!!!!!!!!!!
Excellent service would definitely recommend!!!
Just moved in today and Tye was AMAZING! Some of the best customer service ever. Made us feel super welcomed and because of her personality, I feel 110% comfortable storing here. :D
Excellent Service
Tye is the reason I’m renting here. She is very professional and is nice. I will spread the word!
The facility was clean and easy to maneuver around inside. Also, I was helped by Kenesha (I hope I spelled her correctly). She was friendly, efficient, and had a beautiful smile which made the process even more pleasurable. I highly recommend this location.
Reserving a space online was so simple! Kim at the location was incredibly helpful getting everything finalized and showing us our storage unit. Thanks!
Tye was prompt and very clear and precise in explaining what is required
15 Data Switches and I love the fact I handled it by myself without permission to use my phone number and my boyfriend Larry Page and I love each other PERIOD Today W/O FAILURE Globalstar RELENTLESSNESS CEO and CEO RELENTLESSNESS Larry Page
Had a wonderful experience with new property manager Tye today. While in a very difficult situation of moving and buying a house and the interim time in between, Tye went above and beyond to help our family out and ensure which promo was the best option, while keeping us out of a unit that needed door maintenance, and going through the process of what is exactly needed come move out day. Very thorough, precise, and hassle free.
Tye was amazing. She was professional and fast, explained everything nicely.
Tye was great! She solved all our storage issues and was quick and timely.
Just got a fantastic space with this location. The facility was super clean and well-kept. Tye was very helpful and patient with answering all our questions. She recommended the perfect size and location of storage unit for us. She was able to take care of all the paperwork on the spot and we had our storage unit in no time! I highly recommend Public Safety Storage and be sure to ask for Tye!
This is the cleanest storage place I’ve seen in a really long time with the most helpful young lady working the front. I would recommend this place to anyone! 👍🏻
I dropped in recently to get prices and to survey the area. I wanted to make sure that this place would be up to snuff for my storage needs. I was pleasantly surprised. This location was so much better staffed than others I visited. As well, the area was very clean and free of any lingering debris. I also felt like the location was safe and overseen quite well. The visit helped me tremendously. Once the associate gave me a very thorough description, she answered all my questions and remained patient, friendly and professional, I knew this place would be perfect. I highly recommend this location for your storage needs. My associate was a young lady named Kenesha. I apologize for the possible misspelling. You can’t miss her. She has an incredible welcoming smile. 😀
Wonderful experience Friendly and professional staff Clean and safe! Kim helped me get signed up quickly and I highly recommend this storage facility to others. Problem solved :) Tim
Canassa's knowledge and professionalism made my experience with Public Storage painless. Thanks Canassa!
Ms Canada was very pleasant and helpful.
Unorganized card machine not working, this location is a hot mess!
Canassa, the employee that helped me to lease a unit was very kind, very professional, and very informative. If this review was just on her, I’d give 5 stars. When I looked up pricing for storage online, it was a big difference in price. If I didn’t need a unit right away, I would have gone somewhere else. Prices online are misleading.
Canassa was very polite and kind.
Friendly staff, easy to locate
Very friendly and affordable service.
Canassa you are amazing thank you for being so nice and helpful ... your attitude is the best.
Did make an appointment and reservation, came in on time waited for 55 minutes while they were gone, and was told that someone already took the spot that I've reserved, because it is only reserves the price but not the actual spot.
Canassa was great help and service was professional.
Canassa super friendly
Kenesha did an outstanding job helping me & my husband out . I couldn’t thank her enough.
Kenesha is a very polite and helpful employee. Explained everything I needed to know and helped me pick best unit for my need. I'd recommend her for a raise!
Kenesha was very helpful
Kenesha was very great about assisting me with all of my questions and concerns about the property. She recommended certain items to keep my paintings in good shape and certain tips about size that really helped me determine which space would work best for me.
Today I went to make a payment with card. Card reader down, but Ms. Kenesha a very nice,friendly and helpful person. Said no problem took my card payment on computer and made me a computer receipt. Her smile and friendly attitude made my day better.
I have been using storage facilities for several years and have never had such a great customer service experience as I have with Public Storage. Kenesha is one of the property managers I had the opportunity of working with today and she was so friendly, professional and helpful... I walked away extremely satisfied! I would highly recommend Public Storage to anyone looking for storage needs where customer service comes first.
I was greeted by kenesha she was very professional when I came in to pay my bill...she didn't treat me like a customer she treated like a guest I don't see that in many places I go to I appreciate you kenesha for your awesome hospitality...
This was my first experience with Public Storage. Kenesha was amazing. Knowledgeable, personable and professional.
Great person very friendly staff loved her
Kenesha was super helpful and knowledgeable. I would suggest you ask for her by name!
Kenesha is wonderful!!!
Kenesha has such an upbeat attitude! Her customer service skill are wonderful. She goes above and beyond to assist any customer. This location has grown leaps and bounds since she has been there.
Keneaha is great!
Kenosha was great, helpful, and very pleasant. Glad I have rented storage here. I feel welcomed.
Kenesha was great! Outstanding customer service, clean facility!
Let me tell you the place and person to do business with is the Public Storage in Plano @ 3301 West Parker WITH KENESHA! SHE WENT ABOVE AND BEYOND DUTY IN ALL OF HER ENDEAVORS WITH US TO DO HER JOB! SHE WAS FRIENDLY, KIND, VERY, VERY HELPFUL, AND SO INTELLIGENT answering every question with confidence and genuine interest in us showing so much professionalism!
Nice and clean storage area. The customer service rep, Kanesha was very helpful and friendly.
My parents rent here and it's a nice storage room. Manager is always nice.
Helpful staff. Holly was very nice and delightful to speak to. Answered all of my questions without hesitation. Took off a star for a few reasons: 1. They charge you for the lock and monthly insurance (neither of which are quoted when you reserve a unit online) 2. Although I reserved a 10 x 8 unit, it wasn’t available so I had to spend a little more and reserve a 10 x 10 3. They ask you to rate them on Google right then and there when you’ve finalized your paperwork. It kinda puts you on the spot.
This place has several good things going for it: It's in a great location, right near the Freeway; It has great lighting, it's clean and well kept, And it has a great staff to boot. Jennifer checked me in, she's very professional, kind and very funny; I know you'll like her. Check 'em out, you're be glad you did.
This location has the best personnel, especially the property manager, Alex. Alex was very thorough & went above and beyond to assist me. The property is safe, clean, and highly recommended to all seeking additional storage. Thanks Alex for all your help. You rock!
Sarah was awesome!! She was super friendly and very personable!!
Alex was awesome and very professional in handling the transition paperwork. This storage facility has the best rate around. Everything just worked out smoothly and was meant to be for me relocating from Lewisville, TX. Super place, easy access & very well kept up. Thank You Very Much Team.
Excellent service Property manager Mr Nate very helpful and courteous Takes good care of customers
Best storage around! This location has had my business for the last 5 years and will continue to get my business as long as the staff continues to offer top notch service like they always do!
April in the office is always very helpful and nice. She is very knowledgeable about her facility
This facility is so clean & the staff is so helpful and accommodating! By far the best experience I've ever had with a storage facility.
April has worked with me several times and is the friendliest person that I've ever worked with there! Always so helpful!!! Totally recommend this storage facility!!!
April is fantastic and provided the best service ever!
Very, helpful. Straightforward answers,and very pleasant experience. April was very professional. I highly recommend her.
Amazing service, always helpful, clean property, well maintained, etc.
April in the office is very helpful. She made switching my storage space into my name soooo easy!! Thanks April!
Surprisingly clean
April has been absolutely wonderful. The premises are always clean and very nice looking. April is easy to work with and took care of any issues immediately. Good service is rare these days so her warm customer service was greatly appreciated! I highly recommend the West Plano Parker location!
Great service, super-friendly staff!!!
Because April is the best...and so is the storage facility!!
April in the office is great. The grounds are always clean.
April was so helpful. She was great to work with!
April at the front desk made this experience so simple and easy for me. I highly recommend this facility. When April showed me the Large unit is was clean and she showed me how to put the lock on the unit. This location takes the T-Handle locks(I think that is what they are called). Not the normal padlocks. I made a reservation online for the $1 for first month rent and April pulled it right up on her computer. I went in on a Sunday morning and there was no wait. This is a really good location. In the end one month for storage cost me about $36. There was the $24 set up fee (I did see this when I made my reservations online) they don't hide it from you, and just the $11 insurance fee.
April took care of me. She was knowledgeable and quick. Getting a storage unit is not the most exciting thing to do. She walked me through the unit, was quick with the paperwork, and sent me on my way with keys. Online price of the unit was very competitive. Thanks
Good service
Well supervised. Convenient location for me.
After a bad experience at another self storage location I was desperate to find a place. April at Public Storage was great. I was moving my boxes in the same day! Thanks April for making the experience easy and quick.
Very nice place. April was extremely nice and very helpful. Will definitely recommend to anyone who needs a storage.
This property rock the mgr April is very nice
This storage very nice and safe on this area and the people who works there trustable and helpful
People in the office are great!! Had my credit card information change and got a call from the office. Took me couple days to get over there and was no issues. Highly recommend if you just need some extra space!
Ryan is very helpful and offers great service. The space was clean and the process quick and effortless
Friendly service and reasonable prices. Clean and safe facilities. Great value.
Great service!
I recently had to fly to Plano, Texas and find a storage unit for my car. Luckily I found the Public Storage on Parker Road and everything became easier after that. When I arrived I met with the manager, Devin, who was very informative in selecting the right storage unit and assisting me with storing my vehicle. Devin explained all of the rules step by step and made me feel confident about leaving m vehicle. Thank you Devin!
I was only in to buy boxes and tape. But Devin was very helpful with how much I should get.
Devin was so awesome!!! So helpful and answered all our questions! Best customer service experience in a long time! Will keep my business here.
Devin was extremely knowledgeable, friendly and polite. He showed us available units and made the rental process easy. I would recommend this location to anyone needing a rental space.
Devin was very helpful in my situation. Would recommend friends here anytime.
Devin was very nice, professional
Devin was very helpful! Had great help and great service! Keep up the good work :)
Friendly helpful staff. Great move in experience.
Devon was fantastic. He did an incredible job. Debra helped me initially. Needed a bigger unit. Transfer was very smooth.
Devin was very helpful and answered all of my questions!
Debra is AN ABOVE AND BEYOND associate... I visited several storage units in the Plano area, and there are plenty, and came back to Debra because of her integrity kindness and professionalism
Every tme I visit the facility at 3301 W Parker Road, I am impressed by the friendliness of the people and the cleanliness of the storage units. Sara was particularly helpful today and I wanted to give her the recognition she is due. Mark Wertz
Very clean Arlene was such great help. Will definitely recommend this storage unit to friends and family.
Very comprehensive and Arlene helped make it all easy to set up. I wasn't excited by the added costs by the end of the transaction, but it will be worth it to keep my things protected as I figure out the next stage of my life.
Great well maintained facility. Debra was highly personable, polite and knowledgable. I highly recommend!
Aileen was great! Very professional and very helpful in responding to all of my needs. Would definitely store here again. Thanks for the great service!
Clean and secure. Dana and Sara were very nice and helpful.
They were great! Very helpful
aileen is the best employee at public storage by far
Sabrina was very friendly and helpful. It was a pleasure to talk to her and she had all the information I needed. She was professional and efficient. The location is very secure, and reasonably priced. Thank you Public Storage and Sabrina for taking care of my belongings!
bill was easy to work with.
I can't compliment location manager Ailene enough. She is very personable and professional and makes the entire process seamless and smooth. I have had a few different opportunities to interact with her and couldn't ask for a better point of contact with a storage facility. The location is always clean and safe and secure and I couldn't be more pleased with the service at Public Storage.
Aileen is truly helpful and cooperative. Great experience, thanks to Aileen!
I've got nothing but good things to say about Aileen and Public Storage. She has always been professional, helpful and pleasant to work with. This is my first time renting a storage unit and she made and easy and a good experience.
I would like to give a major shoutout to Aileen at store # 08407! She was really amazing today and helped us out when we were stressed about getting a storage unit today. The original storage we went to that cancelled our first appt was not open today either for the new appt and she got on the phones and started calling around to see what was going on. She couldn't reach anyone. She ended up calling and getting us a bigger unit for a cheaper price! You rock Aileen! Thank you for saving us from having to go with a different company and finding us a better deal! Your company has a great employee as long as they keep you on!
Very clean and safe property. I feel that I made the Right decision storing at this location with aileen!
Delightful! Aileen cares for the property and customers. Always looking out for everyone, so personable, made a new friend! Aileen's attentiveness to detail and providing any information needed is wonderful. Property overall is well cared for, Aileen is always checking out the property to ensure all is well! Thank you Aileen!
Awesome job.
Izzy gave me the best customer service that I have received in a very long time! She was extremely knowledgable and friendly and made the entire process very pleasant and hassle free. Excellent service!!
Great service today from Aileen. Very clean and safe.
Aileen was very helpful. Very good customer service. Good job. I have no complaints
Aileen was perfect. I got here right at two minutes till they were to close. She was still very welcoming and friendly. She stated thirty minutes longer to get me and my family taken care of. She was as warm and joyous the entire time. Then today were to move in and we realized we had the wrong size. So we had to come back and we were warmly greated by Gene and Glen the district manager. They were the most friendliest and funny people. This location has great staff and I would recommend them to.everyone.
Aileen was very helpful. With our move in and out of the storage unit. The place is super clean and easily accessible.
I inadvertently reserved the wrong size storage at a different location. The manager at the Plano rd and tollway location found me the correct space at this location. When I arrived, I was greeted by a very friendly employee. She asked me some questions to ensure I was getting the proper sized space for my belongings. Friendly, considerate, and even saved me money, which I wasn't expecting. I couldn't be more please.
Just started. So far so good. Brandi the manager, was very nice and was very pleasing to work with. She is cool and calm which made the process relaxing.
Brandi and Patricia have always been helpful. Facility is safe, secure, and friendly.
Brandi is the property manager at this location and she is very helpful! She worked with me to pick out a storage locker size and walked me step by step through the rental process. When I needed to transfer to a bigger unit - she made it so easy. I am very pleased with the service at this location!
The manager here is very friendly. Setting up the storage unit was very simple, and she made my options clear and let me know everything I would run into. It was an easy experience and I highly recommend this storage facility.
Wish it was cheaper but the facility is very clean and convenient.
Brandi Rocks
Brandi did a great job at checking us in; found the location online and performed a reservation from their site (which will also allow you to pay your bill (and you can sign up for auto-payment)). Items to consider in advance are: how you plan to lock the unit; and knowing how you plan to insure your items.
This place is great, the storage manager Brandi was really nice. She helped me fine the right unit. I'm totally pleased and I recommend this place 100%
Very pleasant and professional check-in experience. The property manager was very kind and willing to help however she could. No problems here.
Brandi was very pleasant, professional and thorough. The price was more than reasonable.
Excellent experience. Clean and well lit. Friendly manager.
My experience with Brandi was absolutely wonderful. She has a great attitude and you can see that she really loves her job. Thanks you so much Brandi for all of your help!
Customer service rocks. I had a great experience.
Brandi was very helpful and nice..
Brandi does an excellent job.
Brandi the property manager was wonderful. She did a great job with understanding my needs and tried to accommodate me. She found two units that fit my needs perfectly. I may have gone somewhere else to rent if it wasn't for Brandi as Public Storage comes up with a nice move in special then nickel and dimes you back up to almost what the rent would cost for the month with administration fees, lock fees and mandatory insurance I was willing to sign a waver of liability instead of buying insurance and provide my own lock.. Brandi saved the sale. I guess that is how it works these days but not how I do business.
Brandi was great! I have rented from this location for almost 25 years. When I needed another unit in the air conditioned building, none were available. I rented two smaller units in other buildings and asked Brandi to call me when one became available in the climate controlled building. Brandi called me three times over several months. Each time, we discussed the space and when the space was not large enough, she just kept me on the list. Finally, as larger unit became available and she called me again. She had me make my reservation on-line and I consolidated two of my exterior units into the additional space a few doors down from my existing space a few days later. The entire transaction could not have been easier (other then the moving part).
I am writing this review because I was very happy with my rental experience today at the Public Storage on Parker Road in Plano. Brandi from the beginning was professional and made the options easy to understand and made the rental a quick easy experience and everything seemed very organized at that location.
My experience with the manager Brandi was awesome.... I encourage anyone looking for storage short or long term to come here
Izzy was great!
I chose this storage location because it's close to my home, has the exact unit size i needed, good pricing but mostly because of the professional staff. Brandi is very helpful and friendly. she took all the time to answer my questions and made the leasing process very easy and professional. Very good experience.
Great customer service!
Staff was very friendly. Arlene is great, I would recommend this location to anyone who needs a storage space.
Great location Arlene the store manager provides great and friendly service, also met other managers and they all provide happy nad friendly service. If your ever in the area this is the place to store your elongnings.