Public Storage Self-Storage Units at 2700 Shaver Street, Pasadena, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 22/moSmall 5'x5'
$ 22/mo $28Best Price Label
- Climate Controlled
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $34Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 38/moSmall 10'x5'
$ 38/mo $48Best Price Label
- Climate Controlled
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 59/moMedium 10'x10'
$ 59/mo $74Best Price Label
- Climate Controlled
15'x10'Online only price$ 83/moLarge 15'x10'
$ 83/mo $104Best Price Label
- Climate Controlled
10'x10'Online only price$ 90/moMedium 10'x10'
$ 90/mo $112Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 119/moLarge 10'x20'
$ 119/mo $149Best Price Label
- Climate Controlled
10'x15'Online only price$ 126/moLarge 10'x15'
$ 126/mo $157Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 152/moLarge 10'x20'
$ 152/mo $190Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Resources from the Help Center
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Pasadena Storage Units Near Strawberry Park
Pasadena self storage units can be found on Shaver Street, not far from the Sam Houston Tollway. We are the greater Houston metro area's go-to for all your storage unit needs.
Our storage facility near Shaver Square has over 1,250 indoor climate controlled storage units, in a variety of sizes. Our smaller 5x10 storage units or our medium sized 10x10 storage units are most handy for portable items like books, bicycles, old clothes, and important documents.
Larger 10x15 and 10x20 storage units can handle larger loads like furniture, lawn care equipment, and other oversized objects. Regardless of the size you choose, our climate controlled storage facility keeps your belongings sheltered from the extreme summer months we get here in Texas.
If you're planning a big move, we have packing supplies available. You can find tape, bubble wrap, and boxes at this location. Stop by during our convenient business hours. Our attentive, knowledgeable staff is ready to serve you, so come on by and see what Public Storage has to offer.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 643)
Great customer service
Elevator ls always broken!
ELEVATOR TROUBLES : I was at 8:00PM with 23 + boxes on my karts at the lobby just ready to move in right on my second day of rental and the elevators were out of order. Nobody answered my calls, no stairs use available. I believe they should have another elevator or ways to get to others floors when this happens. If they don’t think to do anything on this matter they should at least send notification/alerts to notice the users.
Dan mal servicio nunca tienen abierto, las chicas que atienden en la oficina si miran que yega un carro ,se meten para adentro y sierran la puerta en benido alas 10:00 am cerrada la puerta de oficina 1:00 pm cerrado 2:10 cerrada también aparte que no ablan español ,puro cheken
Kind and friendly customer service, unfortunately they do not have any carts or casters or any type to move in/out stuff from storage and seem to have a roach infestation.
Krista is amazing and is always helping me with my app she is a pro
Liz is the best
Good luck ever getting to talk to someone in office. Oh and if you have to make a payment apparently you have to go to another location. I can just imagine all public storages are like this. I've been wait outside for over 30 minutes. I've called customer service multiple times. Imagine paying 100-300 for a unit for someone not to be able to assist you. Also don't even think the climate control works.
Thank you Krista for making our move so much easier!! She was super helpful and informative!! By far the cleanest location in their area!
Thanks for your service Liz.
Very clean and Liz is an amazing storage professional. She made it easy and was very patient.
Absolutely won't ever recommend this public storage location, it's management is horrible and they're scandalous in trying to rip off their customers with fraudulent charges.
Krista was so quick and helpful. Unfortunately there were no dolls be they were stolen and not replaced 😕
Krista & Laura are the best.
Krista did an excellent job with my rental and helping me set up my app
Liz was great
Always use them when I need a storage unit.
Customer service is really bad, the 2 ladies that where here today 9/12 where really rude when I was trying to access one of the units. Would not like to rent a unit here.
Liz saved the day thank you and great hospitality.
Krista was the most caring manager I've seen at any storage facility I've been to. There was no stopping the best hospitality that I was given, definitely top grade service.
Krista is always great help and sunshine of a manager she never lets us go without making sure that we are taking care of .We really appreciate her and she is always respectful towards anyone lovely person need more Krista's
Liz Was nice good atención pasaportes okay
Krista is very helpful and kind and helped me out tremendously definitely would recommend this facility
Gracias Elizabeth por la app.
Excellent customer service
Thank you Elizabeth very kind
I want to applaud both managers in the office who handled an abusive an irate customer professionally. The woman was screaming at the managers because they had the office locked while they were on lunch. We witnessed her banging on the glass door aggressively to the point where my father thought she was going to break the door! I could not pay my bill or get assistance with my code from Liz or Krista because the woman was screaming and threatening them and would not leave the office until the police forced her to! Thank you Liz and Krista for finding ways around helping me and my father while still trying to handle an aggressive customer!
Muy mal servicio de parte de Elizabet estaba serrado en horas de servicio y toque la puerta porque tenía prisa. Y ella salió muy agresiva atenderme y me serró la puerta y no me atendió se tuvo que llamar a la policía
I was just in the office literally a little while ago and I seen a lady screaming and yelling at this poor manager Elizabeth for absolutely no reason and I might add this is not the first time that I’ve seen people going to this office and be so disgusting and disrespectful to these workers and nothing is done to these people they’re still allowed to be on the premises they are still allowed to keep their and this is not OK I’m so close to telling everyone of my family members to leave. I have five different family members that have storage units here, including my grandmother, which I was there for my grandmother’s account. And I’ve asked several workers. What happens why do I still see these people and they said that they’re giving second chances that is so disgusting that public storage feels like it’s OK to allow their employees to be abused and disrespected, shame on you public storage!!
Thank you Liz
Liz thank you so much for your help
Thank you Liz and Krosta for your help with my transfer.
Thank you Liz for your help
Liz and krista good customer service
Mi experiencia en estos storge estuvo genial nos atendió una persona muy amable su nombre josh
Joshua had great knowledge on what to do in order to help me, polite, very helpful
I had great experience with Elizabeth and krista thank you
Awesome Staff manager… Always very helpful (Liz is awesome)
I'd like to take a moment to say that the customer service at this location is second to none, the property manager, Krista went above and beyond to show that customers really do matter and I'd gladly recommend this location to anyone for their storage needs.. it's not only a place of business, they genuinely care about you as an individual and your needs. Thanks Krista, I'm forever greatful to you.
I have had this storage for months now and Nick and Liz are always being great to help! Nick was able to take care of a credit issue for me and I truly appreciate his kindness and help. Great customer service!
Had a issue the district manager Justsu was a amazing person help resolve the problem, other then that places it kept clean, the personal from this location are nice.
Liz was awesome she made sure to take care of my every need and questions thank you liz
Krista was very helpful and showed me how to use my public storage app great service reccomend highly to rent here and friendly
Krista , was very helpful with my payment. I was worried about some issues with payment but she cleared out for . I’m look Forward to doing more business here. Top noch customer service!!!🙏🙏✔️🙌🙌🙌
Krista did an excellent job came on and got my gate code outstanding customer service highly recommed this facility
The attendant we spoke with today by the name Krista was THE MOST HELPFUL and polite person I've EVER had the pleasure to work with at a public storage ever. She was so helpful and nice and respectful and I'm so glad I got her as the one in charge! Also this is one of the nicer public storages I've been to. Very clean and most all are climate controlled.
Awesome place clean and cool , customer service awesome
Amelia gave us amazing service!!! Very fast and she is super nice
Thank you Amelia and Krista for staying late to help me get a last minute storage after hours. You both deserve more than a 5 Star. Great customer service!!!!!!!
Gracias Robin Y Liz.
I was at this location yesterday to ask a question and Liz was very helpful I got my question answered and plan on going back soon to rent a unit. I recommend if anyone needs a storage unit in that area stop by and ask for Liz
Thank you Liz and Krista
I got a storage locker here it's first month n so far so good but I will b updating it monthly so keep posted!!!
Liz and Krista were awesome! They were very helpful and cordial. Overall great experience!
gracias liz para ayudar
Liz & Josh excellent service, thank you.
Joshua was super excellent!
Thank you Liz
10/10 Liz helped me out with everything I needed.
Excelente servicio Gracias Elizabeth
Liz was excellent and helpful thank you
Joe and Liz give me all the information I need for the property
Fast service clean facility and helpful staff. Liz and Daniel were amazing thank you.
Recommend this public storage 100% really clean and awesome employes liz & daniel helped me out.
I came here early in the morning at 7:30 am to get some really important things from my unit. Supposedly, access hours are 6am-9pm. What am I paying for if I cannot access my belongings in storage during the hours posted? At the very least, accurate access hours should be posted so I can plan accordingly. I am extremely dissatisfied with this location.
Thank you Liz for helping me with the APp. She is very kind and respectful
Great experience, Liz was super helpful!
Look no further!!!!!! I have never in my 32 years of life have experienced the level of professionalism that Liz and Daniel showed me today, they went above and beyond making my move as easy as possible they’re very knowledgeable in the product they’re offering and made sure to answer all my questions. This two individuals need to be considered for a higher position they have all the skills needed to take public storage to the next level. We the people not only want clean and state-of-the-art storage place(which this facility is very clean) but we also want people like Liz and Daniel to make sure the customers are happy and feel safe having their valuables in that storage location.
Liz y Daniel son muy amigables y ayudaron con todas mis preguntas
Elizabeth muy excellente! Gracias! Ella ayudar con mi pago. Y la App.
Thank you Liz
Liz and Daniel were courteous and helpful. Thank you.
Liz and Daniel excellent service very nice and helpful
Daniel and Liz gave excellent customer service 👌
Liz and Daniel were helpful and kind. Thank you.
By far the worst customer service ever from Lizz (Elizabeth) I believe that was her name claiming she is the manager but has no management skills. Coming from a district manager (myself) I can see she has no respect for the customers and shouldn't be a manger overall . She stated ( well if you don't like it here you can get your stuff and leave) very unprofessional and not helpful at all mind you I only asked for the pin to the gate since I forgot it, been going there since July 2022 and never had a problem going in to check on my belongings. I pay my monthly fee every month and never missed a payment therefore I should be treated with respect.
Liz was very helpful with everything and thank u very much
Liz and Daniel were great thank you
Nice and clean with good service
Liz was amazing she was fast, curious and kind!
Liz and Josh are the best. The only issue is there are a few carts available.
Price is kinda high...but I can't complain.
Thank you Liz. Great customer service.
Liz is wonderful thank you
The Manager is very nice and helpful highly recommend this location
Elizabeth was hands down the best, Toured me through the entire facility showed me my dimension options and helped me get situated in my past two units. I’m an event planner so inventory is constantly growing, Liz has made my so much easier by making sure the location of my unit was convenient for my needs and helping relocate to a bigger unit
Liz had goog and quick service
Joshua Was Awesome And A Good Peoples Person ❤️❤️
Liz was very good.
Luz helpef me with the spp thdbk ylu
Liz was awesome made the whole process smooth and quick
The manager Liz actually was very helpful and attentive. It feels comfortable having my belongings here.
Liz helped me with my ere tal thank you
Elizabeth is helpful
They raise their prices like every two to three months and don’t really give much notice about it. It’s ridiculous. Looking for another storage before they raise it on me yet again. Zero stars honestly.
Every time I have came there is no dollies available. I call and there no one answers. It's really impossible to speak to an attendant
Muy buen servicio. El joven que me atendió muy amable.
Thank you Liz
Joshua was great help to me today. Thank you
Thank you liz.
Joshua over there is really great. Awesome service
Liz / Daniel grate service
Office is always close. Need it to get a new lock and was there more than an hour and no one ever open the office this was @11:30am smh now 1pm still close and no sign saying they close today.
First time I've used it. Love the climate controlled environment
Wes and Liz were helpful
thanks to my friend at Joshua at public storage for all you help
Liz is helpful
Me encanto el trato que me dio elizabeth la encargada de public storage , me dio muy buena información sobre cual tamaño me convenía rentar y me trato mi bien se los recomiemdo
I could give negative stars, I would. This place will dramatically increase your rent with very little notice. In my case, less than a months notice was given for rent increase from $18 a month to $45 a month for their smallest unit. And if you don't pay the increased rent? Get ready to have your stuff taken, because with liens filed, they can and will take your belongings in less than a month. With all the other COVID price gouging going on here lately, it is a shame to see this place jumping in on that bandwagon. But I simply don't know what else to call it. When you do an over 200% price increase going from $18 a month up to $45 a month… That's over two times increase in price. This for a tenant who was paying the $18 monthly price for years. When contacted about this, their support replied (in part) : “Thank you for contacting Public Storage about your rate increase. Public Storage strives to provide you the best value in self-storage, and while we understand an increase in rent is never a welcome event, we believe our rates are still competitively priced.” In regards to the over 2X increase in rent being “competitively priced”: I am moving my stuff to another storage facility right nearby in the City of South Houston, same size and only paying $25 a month for it. So you can take your “competitively priced” claim and stick it where the sun don’t shine.
Liz was amazing showing us around and explaining everything!
Liz and josh good
Very clean. Easy access with Bluetooth on your phone you can open the gate. There's only two issues I have. One, there's not enough dolly for loading. Especially when others decide to use more than one dolly at a time. My other issue is actually two. Nowhere to put trash if you need to throw anything away and it's a hit & miss with the on-site restroom. Sometimes you get lucky and it's open with toiletpaper!
Liz was gelpful
Liz and Pam excelente servicio !!! Magnifico trato y muy amables !!
She it’s perfect
Joshua did a great job 😎 have us really good information
Liz and danuelwere grst
Liz was kind and heloful
Great price and very clean!!! Definitely a good choice to consider!
Came in today to do a transfer before my scheduled time Liz and Daniel did an awesome job getting me situated this location has shown nothing but great customer service
Muy buen trabajo me atendió muy bien le doy un 10 Liz.
Great prices if you book online for a brand new local storage unit starting at $17 for a spacious 5x5. Don't be fooled by those figures they actually hold quite a bit of boxes as you can see I fit roughly 30 asst sized ones in my 5x5 and didn't even take up half on width or height. There are also carts that are readily available at the loading area right in front of the elevators which makes trips quick and easy. They even have water fountains and restrooms for you to use right as you enter. You get all the standard amenities like you are expecting such as climate control, auto lights, gated access with good hours and a lobby with all the supplies you would need at a moments notice. Now on to the things I feel it's important you know that I wish were advertised on the website along with the rental fee in large bold letters so that you aren't surprised during signing. 1. $24 admin fee, no clue what for, completely surprised here. 2. Insurance is required for every rental, no choice other than $11, $13, or $15 policies, 3. You must purchase a $19 lock to rent the unit, can't use your own, the benefit is you keep the lock and you are the only one with the keys. Other than that, the pros heavily outweigh the cons. $1 first months rent, great office hours and gate hours, individually generated gate codes for everyone so security is tight with round the clock security cameras everywhere inside and out. Signing up was super easy all on touch screen tablet and all documents emailed so no paperwork. Akira was a pleasure to work with and made choosing size and showing of unit and process a breeze, all in all I highly recommend after comparing to at least 10 other storage options in the Pasadena and surrounding area. *MUCH NEEDED UPDATE*-3/12/22 Ok so for starters, prices have gone up, as they have with everything everywhere. But the most important thing to know here is that no matter what introductory price you lock in when you first move in, you can guarantee that it will change. It happens every single year. No warning, you just get the increase on your bill and then a letter in mail saying "hey your bill is going up" no reason given of course. Next up when the place first opened the 4 carts available were great, now not so much. No matter the time of day you arrive which is the worst on weekends and anytime after 5pm on weekdays you will never find a cart now. Somebody stole one and if they aren't hiding them in their unit then 1 person is using 2 carts at the same time and do not care even if they see you waiting outside. As far as the insurance, the way around it is to just order your unit online and decline coverage to avoid being forced to pay for it in person when you are told it's mandatory. Next, buy a really good disc lock or 2 or 3 because there have been break ins and you can get robbed. Then the bathrooms are either locked or not working. Good luck with that. Bottom line is that it's not the building or management that's at fault really, it's just the clientele and area. This city and area has and always will be hood and it's only getting worse. Find a storage unit closer to Pearland for a better experience, better service and so you can feel safe leaving your belongings. But if you have to do business here, go early mornings, and buy your own dolly, hand truck, 2 wheeler. Keep it in your unit or get a collapsible one because I've waited over 45 mins for a cart and I've also left tons of times knowing I was never going to get a cart.
The manager Liz, and her employee Josh are both really helpful and really friendly people. They do a great job running the property and I would highly recommend their location.
Liz is nuce place is clean
Mr.wes and mr.josh where very helpful. Made my whole experience easy.
Liz was awesome
Have never rented a storage unit before and had a lot of questions and stress about the process. Bailey was understanding of the concerns and helped me with every step of the process. She was very kind and knowledgeable about what I needed for a space.
Its my first time trying to find storage and Bailey was very helpful in answering all of my questions and with helping me understand the storing process!
Bailey was very pleasant and helpful when I was inquiring about a storage unit. She also showed me the units so I could get a better understanding of what I may need for my belongings. I will definitely be back.
Like did great! Easy process, in and out within 10 minutes! Highly recommended 👌
Liz was the best and so helpful truly an easy and affordable place that’s well kept and clean
Elizabeth was so helpful ,nice ,articulate ,and knowledgeable about all my questions and was informative I would recommend this location to everyone it’s the best one I’ve been to everyone should be more like Elizabeth
Was in a hurry to find a good affordable unit and Daniel was able to help me out and get me started. His customer service alone was worth the 5 Star Rating
Elizabeth se porta vien
Was greeted graciously and professional throughout the process of the rental. Thank you!
Daniel is amazing!! Very helpful!
Great service they also helped me with scanning the barcode to have access to the facility
It was my first time ever using public storage. Liz and Josh where great helping me out and being patient with me.
Liz and Gwen were nice muy bien
Liz and Gwen were super nice and informative.
Liz is the best everything is good thank you
Thank you Joshua for everything!!!!
Very helpful staff. Easy to book a unit online and cancelled in person. Went above and behind to find a loophole to get a partial refund for my cancelled months rent.
Professional, friendly, very instrumental in assisting and had a very delightful ora, Chris is definitely a rare jewel in public relations🌈
Were very helpful and courtesy
Bailey was so awesome and went out of her way to help me and my husband get our keys that fell down the elevator shaft. She was considerate of our time and helped get some ladies together to help. Together we all made it happen and my husband and I were able to go back home quicker than expected 😅 Thank you so much for all your help Bailey, you're a wonderful employee. 🤗🌻
You can never find a Cart to assist in your moving things to and from the storage. Climate control is not all that good. Bad Cell phone reception inside of the building....
Thank you Liz, you was very helpful. Hope to see u again and have a bless day
Awesome help from property manager Liz and Allison. They were great and on point with everything for me😘
Nice safe place
very awesome was extremely helpful id recommend public storage on 2700 shaver any day time and night the online and over the phone works well .. ask for Mrs Liz !!!!!!
Fast and easy to rent. Very helpful
Buen servicio. Excelente
Good service , Elizabeth on the front counter was great help.
Puedo pagar con tarjeta
Good size unit, clean and affordable...
Me gusta porque tiene aire acondicionado dentro de la unidad
Cesar fue muy amable y sabe mucho de las unidades estoy muy satisfecho
Excelente lugar para guardar mis cosas
Cesar was very professional ..Great customer service .. Very informative about the units they have ... Recommend for future storage rentals
Katy was amazing with service !! Helped our transfer smoothly! Must come to this location!!!
Thankful to be helped by Katy!! Super helpful and answered all my questions!!
Katy is the best . helped me out with my storage
Katy was amazing today!! I will only use Public Storage for the rest of my life!!! Love you guys. Thanks for the perfect service!!!
Katy was awesome
Ms. Katy was very Helpful Today with Assisting My Husband and I with a Storage Space. Very Friendly Nice Person an Great Customer Service thanks again. 🙂
Good job Katy , excellent service
Es bueno pues los espacio tienen aire acondicionado pero hay que tener mucha cuenta en cuanto a los números por espacio de alquiler
Free is NOT free here. I was told free first month after $35 registration and $25 app and $20 lock...that definitely makes it NOT free
Elizabeth and Cesar are very polite helpful and have the best work ethic I’ve seen in years will definitely continue my business here thank y’all so much for helping my family out when we needed it
Recomiendo Este lugar. Con cualkier aidi o pasaport lorecomirndo al 100
The experience i had was pleasant and very informative the lady's that helped me were very polite and helpful i would recommend them anytime
Great service very friendly!!! Will definitely recommend!
Manager was very helpful and made the process easy to complete!
Each time I've tried to call no one answers Then on top of that my storage is on the 2nd floor and every time I go there whether once a month or every other month the elevators are broken just like today now gotta take my stuff back to my house and keep their and try to go another day and waste A-day off Everything was fine when I 1st started out I am not saying every public storage is this way just my experience at this public storage
Very well ran establishment. Great prices and a wide selection of storage.
Liz and Cesar were there. Cesar was great, very professional, nice, and friendly. The rental went smoothly, he also showed us the unit. He was very kind and helpful. Thank You Cesar! Great customer service. I recommend this place to anyone who’s looking for storage.
Cesar and Liz were a big help to me they got me in and out quick definitely recommend coming here very affordable and great service
Liz & Cesar were very friendly and accommodating will definitely be coming back
Amazing customer service I’m really thankful for Chelsea such an amazing person & helped through with all my questions. I hope to see her as a general manager really soon!! Go Chelsea .
Faat, easy, and staff was sp friendly and helpful.
Elizabeth was great help! Really informative in the process of renting! Loved the service
The daytime manager which name is Liz is so awesome she helped me out on a problem I had with my storage to help me and made my day. You want to say thank you Liz you did a great job thank you you made my day smile on my face Historic places awesome haven't seen one like it before
Liz at the office was great, reserved everything online, and within the hour my unit was secured and ready to move in! Highly recommended!
Great service. Very satisfied with Luz and Cesar great customer service very friendly people.
Buen seevicio yesenia 😊
Liz was very helpful and walked me threw the property i was very satisfied with today at public storages
I came in to see about the size and just get some questions answered and they quickly were and they were very helpful with everything if you come here please ask for Liz please she helped with everything thanks again
Good and clean overall spacious. Wish there were more carts though for all the heavy stuff.tge security is great parking avaliable all along the sides as well. Water fountains inside for customers and also restrooms too . Lights turn on when walking through as well.
Gracias yesenia por tu ayuda
Gracias Yesenia, por tu ayuda. Que bueno que hablan espanol.
Excelente servicio y un lugar muy limpio y buen servio. Yesenia es excelente.
I just want to say I always have a wonderful experience with Yesenia at Public Storage she’s always a great help has an enthusiastic personality and that means a lot to customers when it comes to customer service. So if you need someone who’s always on the ball and ready to help go visit public storage at 2700 Shaver st. In Pasadena.
Yesenia was very helpful and she showed me the unit it was VERY CLEAN and easy access recommend this 100%
Excelente trato me atendió Yesenia
Excellent great customer service Yesenia.
Staff is real helpful so nice and respectful
Muy buen lugar para rentar. Gracias Yesenia.
Yesenia and Eric are the kindest! Best customer experience, highly recommend
I had a great experience first time to get a storage and Yesenia made it happen.. she is very friendly and very knowledgeable made sure I got the best deal.. I recommend you ask for Yesenia she a sweet young lady and waiting for you all to come by...Over all Great Customer Service... ask for Yesenia she is the best...
Me gustó mucho mi experiencia fue muy buena. Yesenia me ayudó mucho.
Every once in a while the elevator doesn't work and that is bad when you have to get something big from the 3rd floor and can't bring down the stairs
Esta muy bueno. Muy limpio muy controlado muy buen a/c pero los elevadores no funcionaban y tuve que bajar todo x las escaleras
Everyone that I have spoke with is freak in awsome....they have helped me so much and it is unbelievable the amount they go to to help up...well me anyway...different strokes different folks I guess.....THANKS A TON
Akira helped me in so many ways and took her time. I am a very happy customer!
Amazing Costumer Service
Good price's and friendly employee's...
Yasmin was very helpful and patient with all our questions. Everytime we go in the office they are very friendly and we leave with a smile 😊
Good job always so helpful, patient, and kind. I go in mad and leave with a smile.. thanks yasmin
Public Storage is a very clean storage and I have never had any problems with them at all. The customer service that they provide is good. Yasmin is very nice and her customer service skills are the best.
Great customer service! Especially Yasmin, great attitude and willing to help.
They are a good place to storage so go bye and talk with yasmin if you need a storage location is 2700 Shaver st. Pasadena tx
I’ve been struggling with making my payments due to the COVID and me loosing my job and every time they are always helping me out in every way Possible best place I’ve ever had a unit
I got my storage at the beginning of the year and since I been there the ladies have been very helpful and very welcoming. They deserve more than 5 stars! It’s also very clean and organized I’m glad I got my storage space right there!
Excellent customer service by Yasmin!!!
BY FAR THE CLEANEST AND THE BEST CUSTOMER SERVICE AT THIS LOCATION, AKIRA NOT ONLY FIXED THE MESS I MADE THIS WEEK SHE WAS ASLO ABLE TO HELP ME GET THE UNIT I WANTED AND STAY AT THE SAME GREAT PRICE!!!!! THANK YOU SO MUCH FOR ALL THE HELP AKIRA,,,
Its ok storage house like all others this one has lighting outsde storage area not inside but really can't complain other than that its ok.
This place is a great place for storage and the workers were very helpful and nice
Yasmin was quick and helpful, her attitude was everything and workers like her are appreciated and great !!! Good job for that great hire!
Chris helped me out a lot finding the best storage suited for me.
Very Neat and clean facility. Staff is very helpfull specially Chris he always try to help by going extra mile. I wish if they can just put somemore Furniture moving Dollies.
The young gave me great customer service and made me smile !!! I really needed a laugh and smile.
Friendly Chris was very helpful and insightful with my rental. I Appreciate his personality in getting a job well done. I think his ability to handle personality types is extremely helpful in this position. .
I love all the ladies that work there. They are happy always in great moods. Ready to help you. Very polite! Just be patient, one person inside at a time!
Akira, is such a pleasant person and she poses great customer service. She called me like she said she would to let me know that my storages were available and side by side, as I requested.
Place has a very friendly counter girl very clean
Its a shame that there is only one entrance to hundreds of storage units.
This location has an employee named Akira, she is awesome! She covered everything, was very helpful, and a very sweet lady! Public storage is lucky to have her with them! Thank you Ms. Akira for your help!
I was very pleased the way Samantha helped me with my storage rental.
The property manager is very rude. And with everything going on right now I'm getting calls everyday for being late 3 days. Since it's stay home due to virus I'm the only income right now and this is how I am treated. You'd think I was in debt to the mofia. I won't recommend anyone to rent from this location
Services was fast and easy.
I would like to extend my gratitude to Ms. Coleen at Public Storage. Very Respectful kind and Courteous.
Hello. Just yesterday I got a storage unit here. Akira was so helpful. She helped me with great info.
Akira was awesome. She helped alot and was very thorough. The place is clean and feels very safe. I highly reccomend!
Excelente atencion al cliente las trabajadoras super amables
Colleen was great she was nice patient and I will always recommend her to family and friends she did a great job.
Really good service Akira was great....
Akira customer service was great she helped my husband and I find the right size storage that we needed
Great storage. Good prices, great customer service by Sandra!!
Akira good service
Natalie me atendió muy amable me explico todo muy bien el horario de entrada y de salida perfecto gracias
Great deals an customer service
Fast and friendly service from Akira. The place was clean and the office was presentable.
Great experience. Eric was polite, helpful and very courteous!😁
Great place to storage stuff
Great facility with working elevators and spacious storage garages, well maintained climate and a clean everything
Came in to make a payment, Sandra is always very polite,very courteous. She always answers my questions and makes me feel very at ease. The place is always neat and very clean and because of that and the great customer service I received from Sandra is why I chose to rent here. Thank you !
My experience here is awesome staff is great in helping and answering any questions you have . Sandra is very polite greets you when you walk in immediately. Always makes sure if I have any concerns about my storage space. If you’re looking for a storage place . Public storage on shaver is awesome and reasonable.
This is the third place where I have rented a storage room. This is the only one I have now. I love it! The place is new and is well kept. But, what I truly like is the fact that the size of the storage I rented matches in reality the size of the physical room (the one I had before this one was supposed to be 5' x 10' and in reality it was 4' x less than 8'). I rented a 5' x 10' and it is very nice. It is an interior storage room and is climate controlled. William was very nice and helpful and made the process nice and comfortable.
Sandra helped me out. She was professional when she called to setup appointment and when I showed up to facility. Place is clean and prices are great.
Sandra, Great customer service! Very awesome location!
Akira was amazing and very helpful! She answered all my questions and took the time to listen in order to meet my needs. I am new to Public Storage and Akira was welcoming and made me feel comfortable in asking so many questions . She is a great asset to this company. Stop by today and ask for Akira.
Very great place. Very nice workers.
Great customer service. Place is clean
Pretty great storage unit so far. Bath rooms just in case you need plugs to charge your phone and good size elevators to get all the heavy stuff up. Great staff Anika and Sandra are nice. Easy parking. Clean and climate controlled perfectly
Hey Akira sweet a lady good job
Always Nice Friendly Faces! Akira The Property Manager is making sure this place stays clean. Had no issues with getting my storage space and I’ve had it for 4 months
I CAME IN TO GET INFORMATION ON RENTING AND SANDRA WAS VERY POLITE AND VERY HELPFUL.TY VERY MUCH.I WILL DEFINITELY RETURN TO RENT FOR STORAGE😁.
The place was clean .. Ashley was very helpful an excellent employee. I am definitely recommending to others.
Excellent service from Akira. New Building!
Custumer service here is really good . Akira treated us really nice and fast its so easy i loved it
Akira and Dietra thank you for your help.im happy that I choose public storage.They are really nice and friendly ladies
Sandra went above and beyond to accommodate me,I really appreciate her help with everything!
Great service inside the office!! They know how to get you a good unit and explain the details!! Dont forget your insurance customers!!
Called to get more info at alot of properties everyone so nice !! Melissa is so nice helped me with info at all properties . Shaver looks beautiful and will be going over with the property manager Akira shes no nice as well
Lugares grandes para guardar sus cosas de una manera segura
Sandra gave me me wonderful service and showed me around the building adding along the benefits or storing at Public Storage. She has wonderful customer service and a bright face.
Issac provided me with great service. I will give him five stars. He has a great positive attitude and makes you feel welcome. I will recommend him to anybody that needs a Storge.
Dietra was so awesome! She was so sweet and understanding. Showed us the facility, bathrooms and how to get in. Everything was super clean no surprises. Awesome customer service! Awesome facility! Best price I could find in town, best location! Dietra was the best as well!
Recommend you to see Issac he’s the BOMB dot com.
Very, very help and accurate on all information, really is pleased with the service and facility, thank you very much ISSAC!😊
Great customer service.. .Was welcomed. and recieved w proffesional service and offered great price... Good.security and conveniently accessible for loading and unloading.
A massive improvement nonetheless. The place is massive with good rates and large storage units with lots of security measures. To get to your unit you need 1. Your key 2.Pass about 3 security checkpoints where you have to use your designated pin number. And it wont allow you to go to other floors where it knows your storage unit is. The place is cold so I just like that as a personal preference. But the water fountain tastes a little like hose water.
Sandra was very informative and answered all the questions I had she was very fast and friendly than you!
Thank you so much Sandra for making it so simple to and easy to find a unit.
Sandra fue muy servicial... excelente servicio😀
Dietra offered the best customer service very friendly and helpful.
Mrs.Sandra was very helpful,nice and even by herself there she was still professionally and helpful.
Ashley gave great customer service to me when I went to public storage I got In and out fast and easy
This is a great storage . Great prices . Sandra was a big help.
Went in to make a payment and received great customer service from Sandra. She was very nice and very helpful. Need more people like this with every company.
Thank you mrs. Dietra for a great service I love the great plans of insurance
Thank you Ms. Dietra for a such a great service
Sandra & Dietra were very friendly when I came to make a payment at this location...thanks ladies!
Samantha and Carlos provided me with excellent service! The process was quick and easy, and they were very accommodating. The property is new, very nice and clean.
Dietra was great! Great customer service!
Deitra Thanks for the great walk through and excellent customer service!
Sandra gave us a good first experience at a storage facility Recommend to ask for her at the counter
Excellent service Sandra was very nice and answered all my questions. Thank you!
Good customer service
Teuila was very plesant and very helpful i highly recomend her
Great customer service Akira was awesome
Akira was really nice did a great job awesome place
Akira , Dietra, Samantha, and Amber was so nice. Made my move very easy and they were so nice to my sister as well.thanks girls.
Thank you Ashley on 5151 shaver st was very helpful and kind.
This location was Awesome Sandra was very patient with me and showed me more than a few units so I can decide which size I needed And they were all very friendly at office And Best of all the Prices Beat any other Storage!!
Sandra was the most Politest woman in public storage at the time, she was very helpful and had great energy.
Akira’s service was awesome!!!! Great customer service. Very helpful!!!!!
Thank you Sandra for your help !! You were so kind and helpful 👍🏼👍🏼🙌🏼🙌🏼
Great service Akira was a lot of help even helped me with an issue that I was having at another location.
William was very informative and helpful, store is clean,nice atmosphere,walked me through nessesary routes to and from storage area and office...great experience.
It was easier to rent the unit than to get to the reviews.
Sandra gave great customer service and had amazing comunucation.
Great customer service, Sandra was quick an provided all my needs with answers to all my conserns. ....at property #25616
The 3 stars was for administrative reasons. I didn't like that there were hidden fees presented at the end of the transaction. Their website only mentions one of the transaction line, in order to get you to their store; which slightly upsetted me. For a 5 x10 storage unit, I walked out paying $58.30. now, that would have been nice to know prior to going to their facility so that I can prepare to make that payment. Extra things you have to pay for that they don't mention: Cylinder lock - $19.99 (you can use your own lock), mandatory insurance (cheapest coverage of $3,000) - $11.00. I also didn't like that you had to reenter the code in order to get out of the gate. Now, everything else was good. Its a new location and customer service was great!
So nice and friendly . Clean . And the property manager Akira was so polite and patient. Definitely recommend!
Good deals good customer service showed me the storage before to see if it was the right size i was looking for
Ms.Sandra, was very polite to me explaining me the price of the storage sizes and prices, she took the time to explain everything, very polite to me.
I Just came to get prizes and she was so wonderful to help me. Sandra was so helpful to me.
Melissa & Dietra excelente servicio me ayudaron con todas mis dudas que tenía y muy buen precio!!
Akira es muy buena en sus servicios y muy amable porque me esplico todo muy bien y es una persona muy amable
How do I open an account threw email
The location and personnel are very good. Personnel were very courteous and knowledgeable.
Like the new remodel storage, Akira was wonderful and great customer service help me out a lot.
William was so very helpful, the process was simple and went very seamless. I feel very comfortable leaving my stuff here and will recommend my friends.
Akira has wonderful customer service skills and is very courteous and polite Csa.
Good service they explain all the rules very well
These ladies Akira and Dietra were awesome. They got me in and out very quickly....
Akira was amazing!! Never had a better experience for such a stressful move!! Thanks for everything
Had the best experience here at public storage. Akira was so helpful and friendly. Definitely deserves a 5 star. ❤️❤️
Great customer service by Sandra , really took care of us and explained everything very well !.
Akira did a very good job. Rented 3 spaces and they were all nice sizes . Thank you!
Very courteous and very helpful in helping me move and making I had everything I needed to make my move as smoothly as possible 👍
Akira and James were very kind and helpful. I highly recommend this place. brand new facility.
Indoor facility with well lit isles that automatically switch on as you walk to your storage unit. Very secure storage with built in fire sprinkler system. And different size units are available.
Deitra was so wonderful and very nice with helping me out with everything and so very organized. This place is very nice and clean. It is also very safe here too. Everyone here Is very nice Great price too
Post false advertising...
Akira provided great customer service. She made us feel comfortable and answered all our questions. Would highly recommend this place.
Akira was very helpful and answered all my questions. Very knowledgeable and nice person. Recommend this facility!!
Akira was helpful and answered all my questions,and there was another man i didn't get his name even-though he was new he help me alot. Akira went beyond even reminded me to buy few Items from the their shop. Overall, Akira was exceptional great personality, and made me comfortable. Grrrreat people, and great place Thank you very much
Akira thankyou for ur service great service and is a great space for my staff
Leticia great job!!!
Ashley was very friendly and helpful explained the agreement. From Jeff Elimon
Akira it was a pleasure doing business with you great customer service thanks again
Very clean building and storage facility. They elevators to get upper floors with four wheeled push dolly. Katrina was very polite and helpful with everything. GREAT EXPERIENCE WITH PUBLIC STORAGE 👍👍
Akita gave me an awesome experience. She was very nice and super helpful. They have the best rates available right now.
The best storage unti ive ever been it was so nice and clean and the ladies in the the front office are so polite ,friendly and helpful. Thanks girls!
Omg! Amira was the best. I transferred from the location on shaver near hwy 3 to this one and everything was awesome. Great price and awesome customer service.
Thank you public storage for having great prices on their units
Katrina was very helpful and made me feel comfortable. She helped me find the perfect spot to put my belongings. Great customer service. I'm looking forward to doing business here in the future !
Akira was great. Helpful and friendly.
Katrina was very friendly, professional. Loved my experience at public storage.
Great customer service really loved how the staff takes time to show you the units. As well as help you with what size you will need. I was personally helped by Ms Akira great customer service really enjoyed my visit.
Akira and leticia did a great job today. Sweethearts and life savers over here with a really clean store. Thanks ladies .
Feel very safe and protected with this place and their security systems. Katrina was very nice to us and explained everything what we needed to know, on how to access our unit. She made us feel welcomed and always smiling!. Thank you.
Sandra was very nice and helpful
We had a great experience with Akira. She explained everything in detail. Thank you for helping us.
Loved it, quick and easy. They were very kind and professional, went in to look at the prices and ended up leaving with the biggest room they had. Big shout out to Akira for attending us today, very polite and upfront, gave us the tour and walked us through the process step by step.
This place is very nice and clean. They even have carts for you to use. and Sandra was very helpful I highly recommend it.
I called several places all over Pasadena and they were the ones with the cheapest price and the building it’s fairly new
Katrina was so kind and welcoming and answered any and all questions I had!
Katrina gave wonderful service. Very helpful and courteous. Friendly and I would recommend service despite the service hours being only 6 am to 9 PM
Katrina provide me a great service she is a sweet heart i recommend her she help me choose my storage unit she was so patient with me 💕💕
Sandra was super helpful and friendly, she advised me to go online to get a better deal it was only $45 per month instead of $60 walk in which saved me a lot.
The personel are awesome and i recommend this storage facility as well as being clean and accessible it has good rates
Akira made it easier for me to understand the rules and everything to maintain my own personal storage for the first time. Public storage is amazing!
Maria M provided great service. She helped me choose the right size unit for my needs. Will definitely recommend to others that need a place to store their things. Very Clean units, elevators, lowest price I found for a 10×10 climate control. Secured location.
The service was great, the workers are really nice and make things easy to understand. I was helped by Akira and Katrina who made conversation along with fully answering all questions in detail. I can say I do highly recommend this place if you want good workers to deal with.
Qualyn at Property 25616 was awesome. The process was easy and quick. Great customer service.
Qualyn, Was very helpful and I'm thankful I meet her.
Qualyn muy buen trabajo y todos los trabajadores den muy amables y excelentes trabajadores
Akira was very knowledgeable and professional. She answered all my questions.
Wonderful customer's service. And helpfull and nice staff. Helped by Sandra. Thanks.
Super friendly staff
Akira and Dietra gave good service with great attitude. Good looking store
These are great prices!! Reserved online today and met with Dietra to discuss unit sizes and insurance. I orginally came for a 5 x 5 but got a 5 x 10!! She does great explaining everything and touring the property and gate instructions. I love the fact they have cameras, restrooms, dollies and elevators for which floor you are on. Check their promo they are having online or in store!! Prices change daily. This new location is conveinent for me for where I live and the hours are great to be able to get to my things when needed!! If you get a chance, get up there ask for Dietra or the person on property. Thank you for today Dietra!!! Astounding work you do as a manager!!
Great service by ladies We were welcomed I loved the prices as Well. Thank you so much Ladies!
I really like the service Cassandra was great I will recommend my friend to go and rent a storage.
Very nice place, love the free atmosphere here. Also the people that helped me very understanding.
Sandra, awesome service, clean environment.
Akira gave great services.t staff was sweet and property looks great
Akira was very nice and helpful place was really clean
Akra gave me fantastic service I was very satisfied with her help. Thank you for everything I was able to secure a storage unit at Public Storage.
Akira and Carlos they give us an exelent service, they explain everything to me. I recomend this place if you need a storage, is safe, clean, and good location!! 🙏🙏
Ask for sandra she was very helpful at making everything easy and got things done fast
Akira was really good and has a nice personality! Made us smile with the prices ! Thank you
AKira was so nice and helpful and gave me options that other place didn't and she actually care how we thought and asked us if we preferred up or down stairs y'all need to keep her forever please
Akira was an excellent help. Dhe got me thru tyre process fast and made sure i understood everything before i signed my contract. You have an awsome employee at this location!
Sandra was very helpful and great service!!!
Sandra and Akita are amazing!!!! This place was less expensive than everywhere else and they are secured inside unit! Very polite and professional and it was easy no hassle to get everything done.
Akira and Sandra helped us save money and are very kind
Sandra good. service was amazing thank you.
Akira fue muy amable, me explico todo con detalle. Exelente servicio 💯✔️ Me contestó todas las preguntas y dudas.
BRAND NEW FACILITY!! NICE!! Customer service is awesome! Dietra was wonderful with my kiddos and treated me with much respect. She really made me feel like if i ever need anything, she IS there for me.
Taylor was very helpful and nice
Carlos 10 plus stars. Very polite very clean facility. Recommend to everyone.
Akira gave great service. Very nice and polite. Thank you !
Muy bueno su servicio de Carlos y las muchachas que hay le recomiendo que vallan. 😉😉
Akira - Very friendly and great service. Very satisfied
Very satisfied with customer service. Melissa is very helpful and explained and answered any questions I had. Thank you.
MELISSA Very helpful and friendly service 😉
Akira was very helpful and very nice, I had no confusions nor problems. 😊
Melissa was a great help and the place very nice and big
The property manager mister jimmy is amazing !! Have yet to have a bad experience in the almost year and a half that I've used this location .
Wish I could give 0 stars and 2 thumbs down!!!! This place is a huge disappointment! Purchased an indoor unit today and was given an access code to the building door THAT DIDN'T WORK!Not to mention I had paid movers and a rental truck out to help. Called customer service and was told nothing could be done until tomorrow which is a bigger inconvenience because Im moving out of town tomorrow!!!! I dont recommend this company! AT ALL!!! They could careless about their customers!
Akia, was great in renting me out my storage. She's the best.
I like it
I visited the Shaver Public Strorage on Tuesday and didn't rent due to the service received then visited the Red Bluff location the next day and was treated GREAT was shown 4 units a would of looked at more if I wished to and then when I asked for a day to decide and look at what all I would be storing James never missed a note eagerly welcomed my suggestion and thanked me for my patronage then told me he be glad to help me when and if I returned Thanks James for fantastic customer service
Over priced and charge you for their "special cylinder locks
Mr. James was very helpful with getting the storage today. We were able to get it cheaper than expected. Would definitely recommend public storage!
I came to pay my rent and jenny the manager is so helpful she has great customer service skills I will recommend her and public storage to all my friends and family I give her two thumbs up she's always so nice And has a smile on your face very helpful
The service was really good the gentlemen that helped me did a great from start to finish even helped me with my boxes I'd purchased and carried them out to the car for me were he thanked me for my business and told me his name James I really felt like I was part of the family it was just a good comfortable experience I will recommend anyone looking to store their belonging visit this public storage and ask for James
I got cheated out of my money there. Don't do it!
Just rented from jenny!! Best service ever!! She really knows her stuff...awesome!!
I love the manager that helped us out very helpful her name is jenny!! Give her a raise!!!!
Jenny is the most helpful person who answered all of my questions. I had a good expirence at this location, the facility is clean,safe and at a very affordable price.
I came to rent a 10x15 unit today and Jenny was wonderful. She helped me get everything I needed. Great customer service skills!!! Def recommend this Office!!
Came in talked with Jenny. Got a storage building.... she made the transaction short and fun... she is great
Jenny is so awesome she helped me move in with ease i really appreciated her especially during this process thanks again Jenny
Came here to rent a storage unit, and Jenny was amazing! She was very knowledgeable about how to properly store my things without them being ruined. Definitely recommend this place
We came in and spoke with Jenny. We needed a short term rental, as we were moving from our apartment but not closing on our house for a couple of days, she took charge of the situation, and got us squared away quickly! Rent from her, she'll take care of you, and be very professional while doing so! We'll definitely use Public Storage again if the need arises! Thanks again Jenny! Jimmy & Carla
Great customer service from Ms. Jenny. Makes it very easy to understand all of the terms and conditions as well as the rates and costs.
Jimmy is an awesome general manager! He really cares about the customer. I recommend him to anyone who needs short or long term storage! :)
Great place and nice people. Akira is the employee who helped us and she was great!
Great customer service! Jim and the little in therr are wonderful people. They have always been so friendly to me when stopping by. We always have good conversation and I am always treated well. Thank you, Jim and company!
Akira was amazing. Gave me great tour and unit. Thanks so much
I came to rent a unit and Jenny was real nice.
Vivian and melady great customer service very polite
Excellent service NICOLE will come back if i ever need it
Nicole was excellent she show us a couple of units we know we ask for several ones to look at and she did it with out any attitude and she drive real good in the goal cart we will still look around but her personality won we over.
I thought I was in good hands but I guess not I was robbed along with several other units I don't find this a safe space to rent from in my experience.
Good person help me with everthing i needed and offer me things for my stuff thanks Nicole Ballard
El servicio muy excelente y muy amables... gracias nikol!!!
Bianca was very helpful and courteous :)
MOST AWFUL STORAGE YOU CAN EVER RENT!!!!!!!!!! The storage units are poorly made with gapped up metal and WAAAY over priced!!!!!! And and it also comes with free thieves to break in and steal everything! The 1$ first month rent turns out to be 60 somthing after buying the stupid little lock and fake insurance.... And the little round woman named bianca is always having a evil eye on everyone and she is VERY rude!! There is nothing at this storage that is worth the price....HORRIBLE
Great customer service and easy to get a storage unit. Tasia was great help.
Space was adequate & price was lower than most other places. Bianca in the office was very helpful & friendly. The one thing I did not like was the narrow entry & exit through the gate. Have to be very careful not to hit the posts near the key pads.
Tina provided me with a 5 star service, her customer service was great. She provided me with all the information I need for renting with Public Storage. Thank you Tina for your service.
Estoy Total mente satisfecha con la atención de bianca
Not worth the rent hear are unit got browkin into and the staff there practically thought it was funny this place does not have any cameras located inside the area. This will be last time for us.
Storage unit was great and clean. The customer service was great also.
The customer service person that arranged the booking was super friendly and the person with dark hair and light skin was super great. If I had my info I would place her name since she was awesome!!!! She was at the Shaver location in Pasadena Tx.
Great customer service, knows the sizes needed for households or you storage needs. Took the messages needed to make sure I had the proper insurance coverage. Highly appreciate after being burglarized.
Bianca was great at assisting with my unit and getting me the best deal.. Also was very nice and professional. I always use public storage, but next time i will definitely be using this location because the customer service was outstanding. Thank you Bianca for all your help.
Bianca was very nice n helpful.
Bianca was nice and helpful.
The young lady who helped me find my storage (Mrs. Briana Clay) love her, she was very helpful and i would refer anyone to the facility
It was clean..cost worthy and safe..Carolyn was helpful and efficent....will tell my friends about this public storage....
Carolyn is awesome!
Carolyn great service.
Was willing to help me after hours.
Estoy muy agradecido por la ayuda y la atención que me dio carolyn excelente servicio.
My first time coming here and absolutely loved it. Definitely coming back, great assistance and very helpful. Thank you Carolyn.
Carolyn took great care of us!!
Frankie gave Good customer service
Carolyn is fantastic!!!
Carol Bianca was very helpful and easy to to understand since this is my first time renting a storage unit... Thank you Ms. Bianca.
Caroline was very helpful and couteous
Carolyn was awesome!!
Carolyn gave me great customer service.
Customer Service was awesome, Thanks Carolyn.
Carolyn was very friendly and helpful.
Bianca was very professional and assisted me with excellent service. Thank you.
Carolyn was very nice and helpful I was treated wonderfully.
Kendra and Bianca were great!! Awesome customer service!!
yo quiero k alguien me de repuesta a mi inquietud yo voy a muchas de estos lugares somos 3 cubanas con los papeles en regla y siempre nos dan una escusa por k publican plazas k no existe yo pensé k las mentiras eran sólo en mi país no necesitamos trabajo no limorna
Storage unit was very clean and competitively priced. Bianca was very helpful and provided great friendly service, even when i had to reschedule my original appointment. Highly recommended.
i love it . very helpful and friendly service. carolyn was so easy going and tried her best to see fit on what will fit me best
Bianca was awsome .thanks for your service!
Thank you Carolyn for all your help public storage is great and their people will do their best to help you
great experience here Carolyn was awesome ! keep up the good work and great prices
Staff was helpful and greeted us nicely.
CAROLYN is a wonderful person to ask all your questions. She will get the job done quickly and with excellent professionalism.
Caroline has the best customer service skills ever she has made me experience the best ever.
Carolyn is a great help and made sure I knew everything there was to know and helped me find the best storage for me!
Carolyn was a great help.
Great service from Carolyn
Caitlin&crolyn excellent service
Fast and professional. Thanks Caitlin and Carolyn. Very friendly.
Caitlin and tiffany were really great to us and always help us out when we need it
Caitlin was very professional and a great help. Made our move into the storage unit easy.
Caitlin keep up the good work
It was excellent service and very people person
Ladies were pleasant Mrs kaylen and delores
Caitlin great company @ friendly people come and rent from public storages on shaver
Caitlin. And. dolores
caitlin is very nice and helpful
Caitlin is awesome!
Caitlin is great
Caitlin. She was very nice and helped my mother in law set up automatic payments. She was very helpful!!!!
Caitlin and dolores aré great girls! I recommend coming here
Caitlin abd Dolores have been extremely helpful and I would definitely recommend storing your stuff here. I know that the next time I need to I will be coming back.
Caitlin,had awesome customer service..andgreat attitude
Caitlin- goes above and beyond great job :)
I have a g00d experience at public st0rage
Very professional, wonderful personality. Caitlin is great.
Caitlin was very helpful and had a smile at all times, explained products and did a great job, Caitlin your the best!
Caitlin. Was awsome!!!!
Caitlin and Dolores were very good to me. They had good attitudes and made it a great experience
Felt very welcome and Caitlin and Dolores were very helpful and sweet.
Caitlin and Dolores were very helpful and I had a great experience there.
Caitlin and dolores are very helpful and great
Caitlin and Dolores are very sweet girls. I've never had an issue!
Caitlin and Dolores and really great help on everything u need
Caitlin was really good and helped me a lot. She was reallybsweet I wish every storage place had someone like her
Catlin and Dolores are super awsome
caitlin and dolores were great help
Caitlin was awesome today. Her customer service is top of the line!
I have had good experience with my storage building service. Caitlin and Dolores have always been courteous and very helpful when I have been there. they have been helpful when I have a question.i would recommend our public stotage to anyone looking for a place. they go out of the way to help their customers.
Caitlin and Dolores dan excelente servicio !
Caitlin and Dolores are awesome
Great Caitlin and Dolores have done a very good job with anything I need
Muy buen servicio lugar es excelente y. .pues también. Las personas te llaman cuando ya pasó la fecha límite de tu pago se los recomiendo. ...especialmente el servicio k te dan..las personas k atienden la localidad..Gracias ha caitlin adn Dolores..:-)
Had a great experience at public storage thanks to caitlin and dolores
Caitlin has awesome costumer service if I have a problem she solves it right there and doesn't give me the run around I would recommend this place to anyone lookin for storage
U guys r great (caitlin & dolores)
Very helpful ladies. Caitlin and Dolores made me feel right at home and answered all my questions; I had many, since it was the first time I rented a unit. I recommend this place!
My boyfriend rents a unit from this property and the girls Caitlin and Dolores in the office are really professional and friendly!
I have had no issues with anything and the people are very nice!
Great customer service. Manager was very professional,and helped me through everything. Answered all my questions,and made sure i knew all the rules and terms of renting. He was very nice and personable. Made me feel like my business was important. Called a week later to make sure i was not having any problems,and then called me the beginning of the month to make sure i knew when my payment was due. One thing that was not ideal,was the property looked like it needed alot of upkeep. The hallway has alot of chipped paint on the floors and the doors in the hallway are cosmetically damaged. The grass looked like it needed to be cut. Most of this had nothing to due with the room i rented. It worked fine for my stuff. I had to walk all the way to my building and back with the manager,when he showed me the size and where it was. He mentioned the golf cart had a flat tire,but the next month i seen him walking with other patrons on the property still. When texas temperatures are over 100 degrees from June to September, they should have that taken care of. Bring your walking shoes when you go to rent and a bottle of water.. I would recommend this location to anyone who needs storage. I suggest you look online first,as they have the best deals. I saved $12 per month by booking my room online.
The manager was very nice, took me in after not going to my first appointment or arriving on time on my 2nd ap, joking about things, made me feel welcome, he told me tat it took about 30minutes to do all the process, well it took about 10-15minutes... Am just not to happy with the size of my storage, to small (10x10) *[< I had never rented a storage before]>* I was told all my furniture fit in their but it kind of did,I don't like stacking stuff on top of other stuff, my mistake was that I didn't see it before renting it I recommend to anyone if u never rented a storage no matter how in a hurry you are LOOK AT WHAT YOUR RENTING! Next time I'll be more careful, WHAT I loves was the special 19 admi fee +tax, $1 covers first month, 9$ for insurance (mandatory & covers u from everything *), thing is that the lock was some what expensive their. I just hope I dnt miss anything, but I have insurance... =) ...... One more thing u can only go in your storage from 6am-9pm which sucks it would be nice if it was from 6am-midnight
The review posted about the public storage facility in Pasadena on Shaver street sounds appropriate. I used to work for this company and found that the area supervisors are lazy and officially unprofessional. To hire people that look unprofessional sounds normal, because my area supervisor hired an old employee that was fired for stealing, and she started it again shortly after starting back to work. Not to mention this her family members that also worked there were also just as crooked. Beware of what you store it just might disappear.