Public Storage Self-Storage Units at 2700 Shaver Street, Pasadena, TX

Krista did an excellent job with my rental and helping me set up my app

Lazy employees

Liz was great

Always use them when I need a storage unit.

Customer service is really bad, the 2 ladies that where here today 9/12 where really rude when I was trying to access one of the units. Would not like to rent a unit here.

Liz saved the day thank you and great hospitality.

Krista was the most caring manager I've seen at any storage facility I've been to. There was no stopping the best hospitality that I was given, definitely top grade service.

Krista is always great help and sunshine of a manager she never lets us go without making sure that we are taking care of .We really appreciate her and she is always respectful towards anyone lovely person need more Krista's

Liz Was nice good atención pasaportes okay

Krista is very helpful and kind and helped me out tremendously definitely would recommend this facility

Gracias Elizabeth por la app.

Excellent customer service

Thank you Elizabeth very kind

I want to applaud both managers in the office who handled an abusive an irate customer professionally. The woman was screaming at the managers because they had the office locked while they were on lunch. We witnessed her banging on the glass door aggressively to the point where my father thought she was going to break the door! I could not pay my bill or get assistance with my code from Liz or Krista because the woman was screaming and threatening them and would not leave the office until the police forced her to! Thank you Liz and Krista for finding ways around helping me and my father while still trying to handle an aggressive customer!

Muy mal servicio de parte de Elizabet estaba serrado en horas de servicio y toque la puerta porque tenía prisa. Y ella salió muy agresiva atenderme y me serró la puerta y no me atendió se tuvo que llamar a la policía

I was just in the office literally a little while ago and I seen a lady screaming and yelling at this poor manager Elizabeth for absolutely no reason and I might add this is not the first time that I’ve seen people going to this office and be so disgusting and disrespectful to these workers and nothing is done to these people they’re still allowed to be on the premises they are still allowed to keep their and this is not OK I’m so close to telling everyone of my family members to leave. I have five different family members that have storage units here, including my grandmother, which I was there for my grandmother’s account. And I’ve asked several workers. What happens why do I still see these people and they said that they’re giving second chances that is so disgusting that public storage feels like it’s OK to allow their employees to be abused and disrespected, shame on you public storage!!

Gracias Liz.

Muy bien

Thanks Liz.

Thank you Liz

Liz thank you so much for your help

Thank you Liz and Krosta for your help with my transfer.

Thank you Liz for your help

Liz and krista good customer service

Mi experiencia en estos storge estuvo genial nos atendió una persona muy amable su nombre josh

Joshua had great knowledge on what to do in order to help me, polite, very helpful

I had great experience with Elizabeth and krista thank you

Awesome Staff manager… Always very helpful (Liz is awesome)

I'd like to take a moment to say that the customer service at this location is second to none, the property manager, Krista went above and beyond to show that customers really do matter and I'd gladly recommend this location to anyone for their storage needs.. it's not only a place of business, they genuinely care about you as an individual and your needs. Thanks Krista, I'm forever greatful to you.

I have had this storage for months now and Nick and Liz are always being great to help! Nick was able to take care of a credit issue for me and I truly appreciate his kindness and help. Great customer service!

Had a issue the district manager Justsu was a amazing person help resolve the problem, other then that places it kept clean, the personal from this location are nice.

Liz was awesome she made sure to take care of my every need and questions thank you liz

Krista was very helpful and showed me how to use my public storage app great service reccomend highly to rent here and friendly

Krista , was very helpful with my payment. I was worried about some issues with payment but she cleared out for . I’m look Forward to doing more business here. Top noch customer service!!!🙏🙏✔️🙌🙌🙌

Krista did an excellent job came on and got my gate code outstanding customer service highly recommed this facility

The attendant we spoke with today by the name Krista was THE MOST HELPFUL and polite person I've EVER had the pleasure to work with at a public storage ever. She was so helpful and nice and respectful and I'm so glad I got her as the one in charge! Also this is one of the nicer public storages I've been to. Very clean and most all are climate controlled.

Awesome place clean and cool , customer service awesome

Amelia gave us amazing service!!! Very fast and she is super nice🩷

Thank you Amelia and Krista for staying late to help me get a last minute storage after hours. You both deserve more than a 5 Star. Great customer service!!!!!!!

Pésimo servicio

Gracias Robin Y Liz.

I was at this location yesterday to ask a question and Liz was very helpful I got my question answered and plan on going back soon to rent a unit. I recommend if anyone needs a storage unit in that area stop by and ask for Liz

Thank you Liz and Krista

I got a storage locker here it's first month n so far so good but I will b updating it monthly so keep posted!!!

Liz and Krista were awesome! They were very helpful and cordial. Overall great experience!

gracias liz para ayudar

Liz & Josh excellent service, thank you.

Joshua was super excellent!

Thank you Liz

10/10 Liz helped me out with everything I needed.

Excelente servicio Gracias Elizabeth

Liz was excellent and helpful thank you

Joe and Liz give me all the information I need for the property

Fast service clean facility and helpful staff. Liz and Daniel were amazing thank you.

Recommend this public storage 100% really clean and awesome employes liz & daniel helped me out.

I came here early in the morning at 7:30 am to get some really important things from my unit. Supposedly, access hours are 6am-9pm. What am I paying for if I cannot access my belongings in storage during the hours posted? At the very least, accurate access hours should be posted so I can plan accordingly. I am extremely dissatisfied with this location.

Thank you Liz for helping me with the APp. She is very kind and respectful

Great experience, Liz was super helpful!

Look no further!!!!!! I have never in my 32 years of life have experienced the level of professionalism that Liz and Daniel showed me today, they went above and beyond making my move as easy as possible they’re very knowledgeable in the product they’re offering and made sure to answer all my questions. This two individuals need to be considered for a higher position they have all the skills needed to take public storage to the next level. We the people not only want clean and state-of-the-art storage place(which this facility is very clean) but we also want people like Liz and Daniel to make sure the customers are happy and feel safe having their valuables in that storage location.

Liz y Daniel son muy amigables y ayudaron con todas mis preguntas

Elizabeth muy excellente! Gracias! Ella ayudar con mi pago. Y la App.

Thank you Liz

Liz and Daniel were courteous and helpful. Thank you.

Liz and Daniel excellent service very nice and helpful

Daniel and Liz gave excellent customer service 👌

Very happy overall great thanks liz and josh

Liz and Daniel were helpful and kind. Thank you.

By far the worst customer service ever from Lizz (Elizabeth) I believe that was her name claiming she is the manager but has no management skills. Coming from a district manager (myself) I can see she has no respect for the customers and shouldn't be a manger overall . She stated ( well if you don't like it here you can get your stuff and leave) very unprofessional and not helpful at all mind you I only asked for the pin to the gate since I forgot it, been going there since July 2022 and never had a problem going in to check on my belongings. I pay my monthly fee every month and never missed a payment therefore I should be treated with respect.

Liz was very helpful with everything and thank u very much

Liz and Daniel were great thank you

Nice and clean with good service

Liz was amazing she was fast, curious and kind!

Liz and Josh are the best. The only issue is there are a few carts available.

Price is kinda high...but I can't complain.

Thank you Liz. Great customer service.

Liz is wonderful thank you

The Manager is very nice and helpful highly recommend this location

Elizabeth was hands down the best, Toured me through the entire facility showed me my dimension options and helped me get situated in my past two units. I’m an event planner so inventory is constantly growing, Liz has made my so much easier by making sure the location of my unit was convenient for my needs and helping relocate to a bigger unit

Liz had goog and quick service

Joshua Was Awesome And A Good Peoples Person ❤️❤️

Liz was very good.

Luz helpef me with the spp thdbk ylu

Liz was awesome made the whole process smooth and quick

The manager Liz actually was very helpful and attentive. It feels comfortable having my belongings here.

Liz helped me with my ere tal thank you

Elizabeth is helpful

They raise their prices like every two to three months and don’t really give much notice about it. It’s ridiculous. Looking for another storage before they raise it on me yet again. Zero stars honestly.

Every time I have came there is no dollies available. I call and there no one answers. It's really impossible to speak to an attendant

Muy buen servicio. El joven que me atendió muy amable.

Thank you Liz

great services!

Joshua was great help to me today. Thank you

Thank you liz.

Joshua over there is really great. Awesome service

Liz / Daniel grate service

Office is always close. Need it to get a new lock and was there more than an hour and no one ever open the office this was @11:30am smh now 1pm still close and no sign saying they close today.

First time I've used it. Love the climate controlled environment

Wes and Liz were helpful

thanks to my friend at Joshua at public storage for all you help

Liz is helpful

Me encanto el trato que me dio elizabeth la encargada de public storage , me dio muy buena información sobre cual tamaño me convenía rentar y me trato mi bien se los recomiemdo

I could give negative stars, I would. This place will dramatically increase your rent with very little notice. In my case, less than a months notice was given for rent increase from $18 a month to $45 a month for their smallest unit. And if you don't pay the increased rent? Get ready to have your stuff taken, because with liens filed, they can and will take your belongings in less than a month. With all the other COVID price gouging going on here lately, it is a shame to see this place jumping in on that bandwagon. But I simply don't know what else to call it. When you do an over 200% price increase going from $18 a month up to $45 a month… That's over two times increase in price. This for a tenant who was paying the $18 monthly price for years. When contacted about this, their support replied (in part) : “Thank you for contacting Public Storage about your rate increase. Public Storage strives to provide you the best value in self-storage, and while we understand an increase in rent is never a welcome event, we believe our rates are still competitively priced.” In regards to the over 2X increase in rent being “competitively priced”: I am moving my stuff to another storage facility right nearby in the City of South Houston, same size and only paying $25 a month for it. So you can take your “competitively priced” claim and stick it where the sun don’t shine.

Liz was amazing showing us around and explaining everything!

Liz and josh good

Very clean. Easy access with Bluetooth on your phone you can open the gate. There's only two issues I have. One, there's not enough dolly for loading. Especially when others decide to use more than one dolly at a time. My other issue is actually two. Nowhere to put trash if you need to throw anything away and it's a hit & miss with the on-site restroom. Sometimes you get lucky and it's open with toiletpaper!

Liz was gelpful

I'm having problems making my payments. I can't get there in time or I'm in the hospital. I'll figure something out. The elevators are hell!

Liz and Pam excelente servicio !!! Magnifico trato y muy amables !!

She it’s perfect

Joshua did a great job 😎 have us really good information

Liz and danuelwere grst

Great service

Liz was kind and heloful

Great price and very clean!!! Definitely a good choice to consider!

Came in today to do a transfer before my scheduled time Liz and Daniel did an awesome job getting me situated this location has shown nothing but great customer service

Muy buen trabajo me atendió muy bien le doy un 10 Liz.

Great prices if you book online for a brand new local storage unit starting at $17 for a spacious 5x5. Don't be fooled by those figures they actually hold quite a bit of boxes as you can see I fit roughly 30 asst sized ones in my 5x5 and didn't even take up half on width or height. There are also carts that are readily available at the loading area right in front of the elevators which makes trips quick and easy. They even have water fountains and restrooms for you to use right as you enter. You get all the standard amenities like you are expecting such as climate control, auto lights, gated access with good hours and a lobby with all the supplies you would need at a moments notice. Now on to the things I feel it's important you know that I wish were advertised on the website along with the rental fee in large bold letters so that you aren't surprised during signing. 1. $24 admin fee, no clue what for, completely surprised here. 2. Insurance is required for every rental, no choice other than $11, $13, or $15 policies, 3. You must purchase a $19 lock to rent the unit, can't use your own, the benefit is you keep the lock and you are the only one with the keys. Other than that, the pros heavily outweigh the cons. $1 first months rent, great office hours and gate hours, individually generated gate codes for everyone so security is tight with round the clock security cameras everywhere inside and out. Signing up was super easy all on touch screen tablet and all documents emailed so no paperwork. Akira was a pleasure to work with and made choosing size and showing of unit and process a breeze, all in all I highly recommend after comparing to at least 10 other storage options in the Pasadena and surrounding area. *MUCH NEEDED UPDATE*-3/12/22 Ok so for starters, prices have gone up, as they have with everything everywhere. But the most important thing to know here is that no matter what introductory price you lock in when you first move in, you can guarantee that it will change. It happens every single year. No warning, you just get the increase on your bill and then a letter in mail saying "hey your bill is going up" no reason given of course. Next up when the place first opened the 4 carts available were great, now not so much. No matter the time of day you arrive which is the worst on weekends and anytime after 5pm on weekdays you will never find a cart now. Somebody stole one and if they aren't hiding them in their unit then 1 person is using 2 carts at the same time and do not care even if they see you waiting outside. As far as the insurance, the way around it is to just order your unit online and decline coverage to avoid being forced to pay for it in person when you are told it's mandatory. Next, buy a really good disc lock or 2 or 3 because there have been break ins and you can get robbed. Then the bathrooms are either locked or not working. Good luck with that. Bottom line is that it's not the building or management that's at fault really, it's just the clientele and area. This city and area has and always will be hood and it's only getting worse. Find a storage unit closer to Pearland for a better experience, better service and so you can feel safe leaving your belongings. But if you have to do business here, go early mornings, and buy your own dolly, hand truck, 2 wheeler. Keep it in your unit or get a collapsible one because I've waited over 45 mins for a cart and I've also left tons of times knowing I was never going to get a cart.

The manager Liz, and her employee Josh are both really helpful and really friendly people. They do a great job running the property and I would highly recommend their location.

Liz is nuce place is clean

Mr.wes and mr.josh where very helpful. Made my whole experience easy.

Liz was awesome

Have never rented a storage unit before and had a lot of questions and stress about the process. Bailey was understanding of the concerns and helped me with every step of the process. She was very kind and knowledgeable about what I needed for a space.

Its my first time trying to find storage and Bailey was very helpful in answering all of my questions and with helping me understand the storing process!

Bailey was very pleasant and helpful when I was inquiring about a storage unit. She also showed me the units so I could get a better understanding of what I may need for my belongings. I will definitely be back.

Like did great! Easy process, in and out within 10 minutes! Highly recommended 👌

Liz was the best and so helpful truly an easy and affordable place that’s well kept and clean

Elizabeth was so helpful ,nice ,articulate ,and knowledgeable about all my questions and was informative I would recommend this location to everyone it’s the best one I’ve been to everyone should be more like Elizabeth

Was in a hurry to find a good affordable unit and Daniel was able to help me out and get me started. His customer service alone was worth the 5 Star Rating

Elizabeth se porta vien

Was greeted graciously and professional throughout the process of the rental. Thank you!

Daniel is amazing!! Very helpful!

Great service they also helped me with scanning the barcode to have access to the facility

It was my first time ever using public storage. Liz and Josh where great helping me out and being patient with me.

Very nice

Liz and Gwen were nice muy bien

Liz and Gwen were super nice and informative.

Liz is the best everything is good thank you

Thank you Joshua for everything!!!!

Very helpful staff. Easy to book a unit online and cancelled in person. Went above and behind to find a loophole to get a partial refund for my cancelled months rent.

Great 👍

Professional, friendly, very instrumental in assisting and had a very delightful ora, Chris is definitely a rare jewel in public relations🌈

Were very helpful and courtesy

Bailey was so awesome and went out of her way to help me and my husband get our keys that fell down the elevator shaft. She was considerate of our time and helped get some ladies together to help. Together we all made it happen and my husband and I were able to go back home quicker than expected 😅 Thank you so much for all your help Bailey, you're a wonderful employee. 🤗🌻

You can never find a Cart to assist in your moving things to and from the storage. Climate control is not all that good. Bad Cell phone reception inside of the building....

Thank you Liz, you was very helpful. Hope to see u again and have a bless day

Awesome help from property manager Liz and Allison. They were great and on point with everything for me😘

Nice safe place

very awesome was extremely helpful id recommend public storage on 2700 shaver any day time and night the online and over the phone works well .. ask for Mrs Liz !!!!!!

Fast and easy to rent. Very helpful

Buen servicio. Excelente

Good service , Elizabeth on the front counter was great help.

Puedo pagar con tarjeta

Good size unit, clean and affordable...

Satisfied

Me gusta porque tiene aire acondicionado dentro de la unidad

Cesar fue muy amable y sabe mucho de las unidades estoy muy satisfecho

Excelente lugar para guardar mis cosas

Cesar was very professional ..Great customer service .. Very informative about the units they have ... Recommend for future storage rentals

Katy was amazing with service !! Helped our transfer smoothly! Must come to this location!!!

Thankful to be helped by Katy!! Super helpful and answered all my questions!!

Katy is the best . helped me out with my storage

Katy was amazing today!! I will only use Public Storage for the rest of my life!!! Love you guys. Thanks for the perfect service!!!

Katy was awesome

Ms. Katy was very Helpful Today with Assisting My Husband and I with a Storage Space. Very Friendly Nice Person an Great Customer Service thanks again. 🙂

Good job Katy , excellent service

Es bueno pues los espacio tienen aire acondicionado pero hay que tener mucha cuenta en cuanto a los números por espacio de alquiler

Free is NOT free here. I was told free first month after $35 registration and $25 app and $20 lock...that definitely makes it NOT free

Elizabeth and Cesar are very polite helpful and have the best work ethic I’ve seen in years will definitely continue my business here thank y’all so much for helping my family out when we needed it

Recomiendo Este lugar. Con cualkier aidi o pasaport lorecomirndo al 100

The experience i had was pleasant and very informative the lady's that helped me were very polite and helpful i would recommend them anytime

Great service very friendly!!! Will definitely recommend!

Manager was very helpful and made the process easy to complete!

Each time I've tried to call no one answers Then on top of that my storage is on the 2nd floor and every time I go there whether once a month or every other month the elevators are broken just like today now gotta take my stuff back to my house and keep their and try to go another day and waste A-day off Everything was fine when I 1st started out I am not saying every public storage is this way just my experience at this public storage

Very well ran establishment. Great prices and a wide selection of storage.

Liz and Cesar were there. Cesar was great, very professional, nice, and friendly. The rental went smoothly, he also showed us the unit. He was very kind and helpful. Thank You Cesar! Great customer service. I recommend this place to anyone who’s looking for storage.

Cesar and Liz were a big help to me they got me in and out quick definitely recommend coming here very affordable and great service

Liz & Cesar were very friendly and accommodating will definitely be coming back

Amazing customer service I’m really thankful for Chelsea such an amazing person & helped through with all my questions. I hope to see her as a general manager really soon!! Go Chelsea .

Faat, easy, and staff was sp friendly and helpful.

Elizabeth was great help! Really informative in the process of renting! Loved the service

The daytime manager which name is Liz is so awesome she helped me out on a problem I had with my storage to help me and made my day. You want to say thank you Liz you did a great job thank you you made my day smile on my face Historic places awesome haven't seen one like it before

Liz at the office was great, reserved everything online, and within the hour my unit was secured and ready to move in! Highly recommended!

Great service. Very satisfied with Luz and Cesar great customer service very friendly people.

Buen seevicio yesenia 😊

Liz was very helpful and walked me threw the property i was very satisfied with today at public storages

I came in to see about the size and just get some questions answered and they quickly were and they were very helpful with everything if you come here please ask for Liz please she helped with everything thanks again

Good and clean overall spacious. Wish there were more carts though for all the heavy stuff.tge security is great parking avaliable all along the sides as well. Water fountains inside for customers and also restrooms too . Lights turn on when walking through as well.

Gracias yesenia por tu ayuda

Gracias Yesenia, por tu ayuda. Que bueno que hablan espanol.

Excelente servicio y un lugar muy limpio y buen servio. Yesenia es excelente.

Chi’s Wiggin

I just want to say I always have a wonderful experience with Yesenia at Public Storage she’s always a great help has an enthusiastic personality and that means a lot to customers when it comes to customer service. So if you need someone who’s always on the ball and ready to help go visit public storage at 2700 Shaver st. In Pasadena.

Yesenia was very helpful and she showed me the unit it was VERY CLEAN and easy access recommend this 100%

Excelente trato me atendió Yesenia

Excellent great customer service Yesenia.

Staff is real helpful so nice and respectful

Muy buen lugar para rentar. Gracias Yesenia.

Yesenia and Eric are the kindest! Best customer experience, highly recommend

I had a great experience first time to get a storage and Yesenia made it happen.. she is very friendly and very knowledgeable made sure I got the best deal.. I recommend you ask for Yesenia she a sweet young lady and waiting for you all to come by...Over all Great Customer Service... ask for Yesenia she is the best...

Me gustó mucho mi experiencia fue muy buena. Yesenia me ayudó mucho.

Every once in a while the elevator doesn't work and that is bad when you have to get something big from the 3rd floor and can't bring down the stairs

Esta muy bueno. Muy limpio muy controlado muy buen a/c pero los elevadores no funcionaban y tuve que bajar todo x las escaleras

Everyone that I have spoke with is freak in awsome....they have helped me so much and it is unbelievable the amount they go to to help up...well me anyway...different strokes different folks I guess.....THANKS A TON

Akira helped me in so many ways and took her time. I am a very happy customer!

Amazing Costumer Service

Good price's and friendly employee's...

Yasmin was very helpful and patient with all our questions. Everytime we go in the office they are very friendly and we leave with a smile 😊

Good job always so helpful, patient, and kind. I go in mad and leave with a smile.. thanks yasmin

Public Storage is a very clean storage and I have never had any problems with them at all. The customer service that they provide is good. Yasmin is very nice and her customer service skills are the best.

Great customer service! Especially Yasmin, great attitude and willing to help.

They are a good place to storage so go bye and talk with yasmin if you need a storage location is 2700 Shaver st. Pasadena tx

I’ve been struggling with making my payments due to the COVID and me loosing my job and every time they are always helping me out in every way Possible best place I’ve ever had a unit

Yasmin helped

I got my storage at the beginning of the year and since I been there the ladies have been very helpful and very welcoming. They deserve more than 5 stars! It’s also very clean and organized I’m glad I got my storage space right there!

Excellent customer service by Yasmin!!!

BY FAR THE CLEANEST AND THE BEST CUSTOMER SERVICE AT THIS LOCATION, AKIRA NOT ONLY FIXED THE MESS I MADE THIS WEEK SHE WAS ASLO ABLE TO HELP ME GET THE UNIT I WANTED AND STAY AT THE SAME GREAT PRICE!!!!! THANK YOU SO MUCH FOR ALL THE HELP AKIRA,,,

Its ok storage house like all others this one has lighting outsde storage area not inside but really can't complain other than that its ok.

This place is a great place for storage and the workers were very helpful and nice

Yasmin was quick and helpful, her attitude was everything and workers like her are appreciated and great !!! Good job for that great hire!

Chris helped me out a lot finding the best storage suited for me.

Very Neat and clean facility. Staff is very helpfull specially Chris he always try to help by going extra mile. I wish if they can just put somemore Furniture moving Dollies.

Love it

The young gave me great customer service and made me smile !!! I really needed a laugh and smile.

Friendly Chris was very helpful and insightful with my rental. I Appreciate his personality in getting a job well done. I think his ability to handle personality types is extremely helpful in this position. .

I love all the ladies that work there. They are happy always in great moods. Ready to help you. Very polite! Just be patient, one person inside at a time!

Akira, is such a pleasant person and she poses great customer service. She called me like she said she would to let me know that my storages were available and side by side, as I requested.

Place has a very friendly counter girl very clean

Its a shame that there is only one entrance to hundreds of storage units.

This location has an employee named Akira, she is awesome! She covered everything, was very helpful, and a very sweet lady! Public storage is lucky to have her with them! Thank you Ms. Akira for your help!

Okk

I was very pleased the way Samantha helped me with my storage rental.

The property manager is very rude. And with everything going on right now I'm getting calls everyday for being late 3 days. Since it's stay home due to virus I'm the only income right now and this is how I am treated. You'd think I was in debt to the mofia. I won't recommend anyone to rent from this location

Services was fast and easy.

I would like to extend my gratitude to Ms. Coleen at Public Storage. Very Respectful kind and Courteous.

Hello. Just yesterday I got a storage unit here. Akira was so helpful. She helped me with great info.

Akira was awesome. She helped alot and was very thorough. The place is clean and feels very safe. I highly reccomend!

Excelente atencion al cliente las trabajadoras super amables

Colleen was great she was nice patient and I will always recommend her to family and friends she did a great job.

Really good service Akira was great....

Akira customer service was great she helped my husband and I find the right size storage that we needed

Great storage. Good prices, great customer service by Sandra!!

Akira good service

Great service

Natalie me atendió muy amable me explico todo muy bien el horario de entrada y de salida perfecto gracias

Great deals an customer service

Fast and friendly service from Akira. The place was clean and the office was presentable.

Great experience. Eric was polite, helpful and very courteous!😁

Great place to storage stuff

Great facility with working elevators and spacious storage garages, well maintained climate and a clean everything

Came in to make a payment, Sandra is always very polite,very courteous. She always answers my questions and makes me feel very at ease. The place is always neat and very clean and because of that and the great customer service I received from Sandra is why I chose to rent here. Thank you !

My experience here is awesome staff is great in helping and answering any questions you have . Sandra is very polite greets you when you walk in immediately. Always makes sure if I have any concerns about my storage space. If you’re looking for a storage place . Public storage on shaver is awesome and reasonable.

This is the third place where I have rented a storage room. This is the only one I have now. I love it! The place is new and is well kept. But, what I truly like is the fact that the size of the storage I rented matches in reality the size of the physical room (the one I had before this one was supposed to be 5' x 10' and in reality it was 4' x less than 8'). I rented a 5' x 10' and it is very nice. It is an interior storage room and is climate controlled. William was very nice and helpful and made the process nice and comfortable.

Sandra helped me out. She was professional when she called to setup appointment and when I showed up to facility. Place is clean and prices are great.

Sandra, Great customer service! Very awesome location!

Akira was amazing and very helpful! She answered all my questions and took the time to listen in order to meet my needs. I am new to Public Storage and Akira was welcoming and made me feel comfortable in asking so many questions . She is a great asset to this company. Stop by today and ask for Akira.

Very great place. Very nice workers.

Great customer service. Place is clean

Pretty great storage unit so far. Bath rooms just in case you need plugs to charge your phone and good size elevators to get all the heavy stuff up. Great staff Anika and Sandra are nice. Easy parking. Clean and climate controlled perfectly

Hey Akira sweet a lady good job

Always Nice Friendly Faces! Akira The Property Manager is making sure this place stays clean. Had no issues with getting my storage space and I’ve had it for 4 months

I CAME IN TO GET INFORMATION ON RENTING AND SANDRA WAS VERY POLITE AND VERY HELPFUL.TY VERY MUCH.I WILL DEFINITELY RETURN TO RENT FOR STORAGE😁.

The place was clean .. Ashley was very helpful an excellent employee. I am definitely recommending to others.

Excellent service from Akira. New Building!

Custumer service here is really good . Akira treated us really nice and fast its so easy i loved it

Akira and Dietra thank you for your help.im happy that I choose public storage.They are really nice and friendly ladies

Sandra went above and beyond to accommodate me,I really appreciate her help with everything!

Great service inside the office!! They know how to get you a good unit and explain the details!! Dont forget your insurance customers!!

Called to get more info at alot of properties everyone so nice !! Melissa is so nice helped me with info at all properties . Shaver looks beautiful and will be going over with the property manager Akira shes no nice as well

Lugares grandes para guardar sus cosas de una manera segura

Sandra gave me me wonderful service and showed me around the building adding along the benefits or storing at Public Storage. She has wonderful customer service and a bright face.

Issac provided me with great service. I will give him five stars. He has a great positive attitude and makes you feel welcome. I will recommend him to anybody that needs a Storge.

Dietra was so awesome! She was so sweet and understanding. Showed us the facility, bathrooms and how to get in. Everything was super clean no surprises. Awesome customer service! Awesome facility! Best price I could find in town, best location! Dietra was the best as well!

Recommend you to see Issac he’s the BOMB dot com.

Very, very help and accurate on all information, really is pleased with the service and facility, thank you very much ISSAC!😊

Great customer service.. .Was welcomed. and recieved w proffesional service and offered great price... Good.security and conveniently accessible for loading and unloading.

A massive improvement nonetheless. The place is massive with good rates and large storage units with lots of security measures. To get to your unit you need 1. Your key 2.Pass about 3 security checkpoints where you have to use your designated pin number. And it wont allow you to go to other floors where it knows your storage unit is. The place is cold so I just like that as a personal preference. But the water fountain tastes a little like hose water.

Sandra was very informative and answered all the questions I had she was very fast and friendly than you!

Thank you so much Sandra for making it so simple to and easy to find a unit.

Sandra fue muy servicial... excelente servicio😀

Dietra offered the best customer service very friendly and helpful.

Mrs.Sandra was very helpful,nice and even by herself there she was still professionally and helpful.

Ashley gave great customer service to me when I went to public storage I got In and out fast and easy

This is a great storage . Great prices . Sandra was a big help.

Went in to make a payment and received great customer service from Sandra. She was very nice and very helpful. Need more people like this with every company.

Thank you mrs. Dietra for a great service I love the great plans of insurance

Thank you Ms. Dietra for a such a great service

Sandra & Dietra were very friendly when I came to make a payment at this location...thanks ladies!

Samantha and Carlos provided me with excellent service! The process was quick and easy, and they were very accommodating. The property is new, very nice and clean.

Dietra was great! Great customer service!

Deitra Thanks for the great walk through and excellent customer service!

Sandra gave us a good first experience at a storage facility Recommend to ask for her at the counter

Excellent service Sandra was very nice and answered all my questions. Thank you!

Good customer service

Teuila was very plesant and very helpful i highly recomend her

Great customer service Akira was awesome

Akira was really nice did a great job awesome place

Akira , Dietra, Samantha, and Amber was so nice. Made my move very easy and they were so nice to my sister as well.thanks girls.

Thank you Ashley on 5151 shaver st was very helpful and kind.

This location was Awesome Sandra was very patient with me and showed me more than a few units so I can decide which size I needed And they were all very friendly at office And Best of all the Prices Beat any other Storage!!

Sandra was the most Politest woman in public storage at the time, she was very helpful and had great energy.

Akira’s service was awesome!!!! Great customer service. Very helpful!!!!!

Thank you Sandra for your help !! You were so kind and helpful 👍🏼👍🏼🙌🏼🙌🏼

Great service Akira was a lot of help even helped me with an issue that I was having at another location.

William was very informative and helpful, store is clean,nice atmosphere,walked me through nessesary routes to and from storage area and office...great experience.

It was easier to rent the unit than to get to the reviews.

Sandra gave great customer service and had amazing comunucation.

Great customer service, Sandra was quick an provided all my needs with answers to all my conserns. ....at property #25616

The 3 stars was for administrative reasons. I didn't like that there were hidden fees presented at the end of the transaction. Their website only mentions one of the transaction line, in order to get you to their store; which slightly upsetted me. For a 5 x10 storage unit, I walked out paying $58.30. now, that would have been nice to know prior to going to their facility so that I can prepare to make that payment. Extra things you have to pay for that they don't mention: Cylinder lock - $19.99 (you can use your own lock), mandatory insurance (cheapest coverage of $3,000) - $11.00. I also didn't like that you had to reenter the code in order to get out of the gate. Now, everything else was good. Its a new location and customer service was great!

So nice and friendly . Clean . And the property manager Akira was so polite and patient. Definitely recommend!

Good deals good customer service showed me the storage before to see if it was the right size i was looking for

Ms.Sandra, was very polite to me explaining me the price of the storage sizes and prices, she took the time to explain everything, very polite to me.

I Just came to get prizes and she was so wonderful to help me. Sandra was so helpful to me.