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Public Storage Self-Storage Units at 8610 Glenvista Street, Houston, TX
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 49/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 49/mo $62Best Price Label
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6'x12'Online only price$ 51/mo
Medium 6'x12'- Upstairs/stairs
$ 51/mo $64Best Price Label
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5'x7'Online only price$ 57/mo
Small 5'x7'- Inside unit
- 1st Floor
$ 57/mo $71Best Price Label
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5'x10'Online only price$ 57/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 57/mo $71Best Price Label2 units left! -
5'x5'Online only price$ 60/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 60/mo $75Best Price Label
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6'x10'Online only price$ 60/mo
Small 6'x10'- Inside unit
- 1st Floor
$ 60/mo $75Best Price Label
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6'x12'Online only price$ 64/mo
Medium 6'x12'- Inside unit
- 1st Floor
$ 64/mo $80Best Price Label
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10'x10'Online only price$ 98/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 98/mo $122Best Price LabelHurry! -
10'x10'Online only price$ 98/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 98/mo $122Best Price Label
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10'x10'Online only price$ 103/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 103/mo $128Best Price Label1 unit left! -
10'x15'Online only price$ 151/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 151/mo $189Best Price Label
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10'x15'Online only price$ 151/moLarge 10'x15'- Outside unit
- Drive-up access
$ 151/mo $189Best Price Label1 unit left! -
10'x15'Online only price$ 159/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 159/mo $198Best Price Label1 unit left! -
12'x20'Online only price$ 159/mo
Large 12'x20'- Outside unit
- Drive-up access
$ 159/mo $198Best Price Label
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10'x20'Online only price$ 198/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 198/mo $247Best Price Label1 unit left!
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Greater Hobby Area Self Storage Near Gulf Freeway
This Houston Public Storage is located in the Greater Hobby Area on the west side of the Gulf Freeway at the Monroe Boulevard exit.
At this location, customers will find indoor storage units, as well as outdoor storage units with drive-up capability, all of which are located in a keypad code access area.
There are also rental parking spaces for short-term or long-term vehicle, boat and RV storage, and a manager lives on site to oversee the property.
With Glenbrook Park Golf Course just up the road, a 5x5 unit here is a great place to store multiple sets of golf clubs for easy access to and from the course.
Just two miles from William P. Hobby Airport, a 10x10 unit is a convenient option for travelers on the go to store a few necessities close by.
Families throughout southeast Houston, including Greater Hobby Area, Edgebrook, Meadowbrook, Golfcrest and Allendale will find comfort knowing all belongings are in one place during a move or remodel, with the help of a 10x30 unit here.
Right off of Interstate 45 or Highway 35, and just a quick car ride from the 610 Loop, this Public Storage is easily accessible for residential or commercial customers throughout the area. With excellent customer service and affordable self storage units on site, this location is ready to take on any size load.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 789)
Yesenia is a sweetheart. Highly recommend this place. Thank you beautiful lady.. your light is amazing
WhatsApp a gratis place to store. yesenia is awesome
Repair work going on.. hopefully get it done soon… good spot for storage
Yesenia is awesome !!! I would recommend this facility to family and friends ..
Yesenia is the sweetest
Yesenia is awesome and pretty
Great service by Yesenia and Yessely
Con una mujer tan hermosa como Yesenia, me sorprende que la oficina no esté llena de mas hombres queriendo conquistarla. Gracias a su amabilidad y cortesía encontré la unidad de almacenamiento que buscaba. Gracias Yesenia. Volveré para llevarte a almorzar algún día.
Son personas súper amable y te ayudan en todo el proceso renta del storage estoy muy contento tengo 2 meses y muy limplos
My dad got mold on all his furniture, there is always someone never there when we go! I don’t like that location at all!
I love to visit every Saturday and Sunday Broadway Flemarket lots of smiling faces Owner very Professional Come and check it out
Yessely was great at helping me
Mejor experiencia no pude haber tenido con Yesenia. Su amabilidad y cortesia solo pueden ser superadas por su gentileza y paciencia al atendernos cuando buscamos un lugar donde almazenar nuestras cosas.
Great service! I was in and out in no time. Thank you guys for the help storing my belongings ❤️ everyone was so friendly and it was nice to be greeted with that level of kindness!
Great place to rent
im si hapoy i rented at this location,yesenia is the sweetest person i have ever encouter..home run by public storage in hiring her.
Wonderful experience,Yesenia is a very good person. Helped me so much.
Este lugar es muy bueno y Yesenia es muy amable
pajaro yEsenia we’re gray help in quick really affordable storage highly recommend them.
Yesenia you are a wonderful person. Thank you so much,lovely lady.
Great customer by Yesenia. Yesenia you are beautiful person inside and out.
Great service by worker. Mr.Byrd. Went in store with my mother today and she had 100 of questions. Mr. Byrd answer all the questions and smiled and very nice and not once did he try to rush us or anything. We need more workers like Mr.Byrd. Great worker and employee
Yesenia you are awesome,I like you alot
Great customer service!! Great deal!! Nice and clean facility !!
Yesenia is the nicest customer service representative and very pretty with a beautiful smile. Majes me with to deal with ger inky
Yesenia is very nice :)
YESENIA'S MANAGEMENT TEAM WHICH INCLUDES BYRD @ GLENVITA ARE THE MOST PROFESSIONAL. EASIEST MOVE IN EVER. THANKS!! MR. CLARKE
Yesenia is awesome
Yesenia es muy amable
Jessa , (hope I pronounce her name right) was very helpful, found the right unit for me for a good price, thanks again 👍
Yesenia is a wonderful employee. I'm very happy with the service.
This was the smoothest transaction that I had ever experienced. Yesenia is an awesome person and employee. She’s a sweetheart and very emphatic.
Great storage
Esta locación es muy bueno. La recomiendo
Grear location,great service. Yesenia si an awesome employee.
Yesenia/the staff was very nice when I moved in. The facility itself is not so great. There was strong mothball smell when I moved in which I attributed to someone’s unit. When I moved out there were roaches crawling on my new/unused furniture, in my unit and on the wall outside of the unit. I never had to deal with roaches in any other indoor storage facility. There was also a strong, foul mildew odor throughout the indoor facility. The staff tried its best to reduce the odor by sanitizing the facility but the scent was very overpowering. Overall staff is great but the facility needs work for the price that is being charged.
Great rates. Yesenia is the best!
Miss Jessie is a true gem. She's an old school. Traditionalist and it comes to customer service and understanding. She's not like some of these new younger generation that act like you're doing them a favor. Will you come to their location. She helped me out. Transitioning with my storage and my storage unit. She was patient understanding and empathetic to my situation. I can appreciate the old school touch in this new school microwave society. If you want to go to a storage unit, she is definitely a person who could take care of you. I give her customer service a 10 stars if I could
Yesenia is the one to talk to. She goes above and beyond for her customer's.
I highly recommend this place,service and facilities are top notch. But I want to really give Yessenia props, she is awesome and very sweet.
This was the best experience I ever had with a storage place. It was great Customer service it was neat an clean an fast processing. I will continue to do business here Miss yesi is awesome by the way.
Yesenia is a very great and helpful person to always work with! She understands life situations, and helps you as much as she possibly can! She has a great attitude and everytime I’ve come in to make a payment or even called over the phone she has been nothing but more than helpful and gracious with my time! Get your storage unit for here! Great customer service tops everything!
Yesenia helped me out with my storage and coming I'm very grateful. I'm very happy with this location.
Good Storage 😃👍
Amazing customer service and Great storage 👌
I have been a long time customer, and I’m really please with their service and maintenance and specially Yesenia at the front desk, she’s my life savior.
Yesenia es un gran empleada
Thank you Byrd for your great service and friendliness!
Yesenia and Byrd are an awesome team. This place is very clean and customer service is outstanding.
Yesenia Platero is always very helpful and provides excellent customer service.
I believe his name is Mr bird great guy he help mywife and i out the other day all smiles over here
Byrd was great thank for the help
Yesenia is a sweetheart
Yesenia has great customer service.
Welcomed with smiling faces and positive attitudes . I was having a horrible day but your employees brightened my day with their humor..very professional. Wish we had more people like this.. What a blessing.
Came in to look at a storage and your employee byrd was so helpful. He was so knowledgeable in my storage needs and made my experience awesome . Thanks again byrd your a great asset to the public storage company
Thank you Yesenia! You are the BEST!! I arrived 5 minutes before closing to pay for a unit. Instead of telling me to come back tomorrow, she took my payment and allowed me to put a lock on my unit. Thank you thank you thank you!
Yesenia is an excellent and property is very clean
Mr Byrd thanks for the help very good guy all smiles over here
Yesenia is an eloquently plausible person. She is an immaculate worker and her performance is outstanding. It is always a pleasure to arrive at this property and be greeted by her. They definitely make it smooth and easy to complete any objectives during my visit.
Muy buen servicio
Jesenia always take care of my uncle and I and we are always happy with the service any questions we may have or paperwork we need she always provides , so thank you so much ❤️
This place is great
Yesenia es muy amable
Yesenia is a wonderful person
If you ever need a storage in the Houston area, no matter where you live, come to the Glenvista location. Yesenia will take good care of you.
Ease of leasing process- a bit wonky to say the least but, that is on the corp side and the way they’ve structured the website process. Locking system for bays- definitely poor. The cylinder type mechanism is not a good choice. I speak from lock industry perspective. Local management- what earned this location 5 stars. Extremely personable and helpful.
Mr byrd was great had me laughing all day
Yesenia has a great customer
Yessenia from this location is the best! She has been very patient with me and my late payments,she still greats me with the same bright smile and attitude just like at the very beginning and just like if I am a brand new paying customer. I really appreciate her it has made this experience so much easier by having her to speak with each month for my payments. Thank you for all that you do ! <3
Property is clean and Yessenia is beyond helpful
Yesenia es una persona amable y muy trabajadora.
I Just moved diwn from California and was directed to this location. Im very happy that i did,first smily Face i see is Yesenias,she helped me tremendously and made my rental process so easy. Shes a superstar!!
Yesenia is awesome
Mr.Byrd was very helpful i can’t wait to come back
Jennifer was very nice & polite & helpful & friendly I would def recommend this Public Storage to friends & Family I def left there as a satisfied Customer
Yemeni is a wonderful employee and property is very clean.
Yesenia is a great employee
Yesenia es muy amablemente
This property and Yesenia are amazing
Me encanta este lugar. Yesenia es muy bonita y amable
The manager was very helpful and kind! Will continue to do business here
Yesenia had the best performance of customer service I have ever seen she deserves a raise in my personal opinion
I Just want to give my humble opinión about this place and the property manager. What cant Yesenia not do,shes always finding solutions to Any issues that i have. I could go on about her but i huat want to give her props to her and shes very pretty too.
Yesenia is always so friendly with a smile and keeps the property very clean.
Yesenia is the bestest everything
Very good service and customer service ( byrd took care of me) and they also gave me a very good promotion for my first month
Yesenia is an awesome employee. Look no further come to public storage.
Seems really clean and well kept. Extremely convenient, as well!
Yesenia is the sweetest
Look up Yesenia when u are here. She is one of the friendliest people I have met. She helped me set up my public storage account in an instant. She actively listened to what I wanted and she made amazing recommendations on how to use the public storage facilities. Honestly, I think this is what keeps the customers going back. I will continue to recommend public storage to all my friends cause they are beyond par. However I will recommend Public storage Glenvista more cause I had an amazing experience there. Let's face it, we all need that smiling face after a rough week and honestly I don't think she is paid for her cheery attitude and friendly nature. If public storage deserves 5 stars, then 6 out of the 5 is because of her.
Yesenia es muy amable
Miss Yesenia is the sweetest and Profesional worker.always a pleasure.
Always a pleasure dealing with yesenia
As I shopped around today getting quotes, four out of five places being very unpleasant and their customer service skills were below professional quality. This location being the fifth and final call I made and I tell you what, this should have been the first place I called. Jennifer was so much help, super nice and very patient with my questions, and the first to actually offer any deal or special. that’s the go get em attitude a lot of businesses need these days. Kuddos to you Jennifer and thank you for a great customer service 5 star experience I will be in for sure!!!!
Great service! Ms. Yesenia is very sweet and helpful.
I went into an extra space and was so frustrated with my experience!! I went to public storage with my mind absolutely flustered and as soon as I entered Yesenia greeted me with warmth and care I absolutely loved renting there and would do so again the future!
I live this location!! Yesenia is very professional and pretty. I live coming to pay my bill here.
Yesenia was awesome!!! Knew her stuff and helped us select the unit we needed!
Yesenia y byrd son muy amables
Yesenia me ayudo mucho con mi contrato.
Este lugar es muy bueno. pregunten por Yesenia
Yesenia us an awesome worker and person.
Yesenia es una persona exce
Latoya was very professional and helpful. Not only did she make my time there fast, she made sure I was familiar with everything before I left.
Servicio y atención muy buena, muy buena orientacion, amabilidad. Lo recomiendo.
Yesenia es muy amable
I love being at this location and yesenia is one hell of an employee
Yesenia is awesome
Jennifer customer service amazing and was so helpful. Highly recommend her for a smooth process.
I love this location. I was vacating and Yesenia helped me downsize.
Yesenia is an amazing person! Great attitude and always has a smile on her face ,ready to help. I recommend this place to everyone.
Yesenia es muy amable. Me encanta esta tienda
Yesenia in the office is amazing. She’s very nice, great personality & professional. She helped me pick the right size unit. She’s very knowledgeable.
Byrd you was great thanks bro very cool guy made me feel lik family
Yesenia is great
Yesenia is the best!!
Byrd you was great thanks a lot
Omg Mr Byrd is so nice great guy keep up the good work
Couldn’t get anyone on the phone to assist me with my storage
Hace poco fui al storage y me encuentro con esto me acabo de cambiar y lo que yo guardo en mi storage siempre ando checando que no valla a ver animales y me encuentro con esto con lo que subí en foto ya lo reporte 3 veces y nunca isieron nada y lo peor que las ratas y los ratones es lo más asqueroso que ai
Yesenia es muy amable
Cesar was excellent… I was having trouble with my unit and he got right to get. He needs a raise, promotion are something🥰
Byrd was great thanks for the help !!
Yesenia es una excelente persona
It was terrible it wasn’t ready they lady that helped me became rude the codes was wrong I had a bigger storage getting a smaller one on Mon move out to new one on fri paid 90 dollars then got another storage bcuz of her and still had to pay more money for 4 /1 /23 72 dollars add that up fyou
Don't bother trying to reserve a unit online. They rent them out from under you even with a confirmed reservation.
Thank you Mr Byrd you made it very easy for me I will tell my friends about you guys
My Byrd very kind and on his toes
Thank you Byrd for the help greatly guy
Great customer service. I believe her name is Yessenia. She was great help. She answered all of my questions. From start to finish she was great. This is the type of people you would want to keep for a long time.
Cesar and Yesenia gave great service very clean property
Great Service
Thank you Mr Byrd I was just lost until you help me today mad it very easy for me
Omg. My Byrd was so nice he help me out with my unit and walk me to my car very nice young man
Yesenia is the best ! I’ve rented at various public storage facilities , and this is by far the best customer service I have ever received.
I just love Yesenia, she has excellent customer service!! She cares about her customers and it shows. Love her smile!!
Always keep coming back to this location because of Yesenia. She's an awesome person and keeps property clean.
I loved my experience at Glenvista. Yesenia was very helpful and kind
Excelente servicio de Yessenia y su ayudante 👍🏽
I love this location and Yesenia is one of the best property managers! She is very helpful and professional and will always help and her friendly staff is awesome as well!! I recommend this location if you are in the area! Yesenia will definitely help out!
Best public storage in the state! Yesenia is amazing! She gave us unbelievable service and helped us throughout the whole process of renting our unit. Everything was smooth, and Yesenia helped us with all our needs and our concerns. We felt very safe storing our goods here And we recommend this location to everyone. Thank you Yesenia!!
Yesenia always goes above and beyond for her customers.
What a great experience at this location. Yesenia is iff the chart good person.
Yesenia is a great person
This storage is very clean, the staff is nice and helpful. The security is a big plus only one way in and one way out and the gate is always locked and closed. I would recommend this storage facility over the others in the area. Yasenia is awesome, always has a good attitude and really cares about her customers and the facility.
Yesenic, provides excellent customer service! She is definitely an asset to the company. It is refreshing to come in contact with her, she is always professional and personable. Glad to be at the location where is working!
Mrs. Yesenia helped me out awhole lot saving my unit, without her help I would’ve lost my belongings. Very sweet, kind and patient, Thank you yesenia! (And she knows my family 😉)
Yesenia is awesome. she has excellent customer service.
It has been a great experience so far. Yesenia was wonderful at helping me find the right size at the right rate. Great customer service!
Excellent customer service from the person at the desk with proper explanation
Yesenia has excelente customer service. Highly recommend triste location.
Very good service from yessi & mr.bryd
Yeswnia is very Kindle and efficient.
Customer service was awesome with Byrd and Yesenia at the Glenvista location by Monroe
Yesenia is awesome,highly recommend her services
I didn't receive my lock for my storage
Mr Byrd was so nice I thought he was mean he is a sweetheart. Can't wait to see him again
Thank you Mr Byrd for being in the office very polite and respectful
Byrd was great he got me in and out with no problem he is very respectful.
I was so happy byrd was in the store today. Very nice guy.
Mr. Byrd the guy that assisted me with renting my storage unit was extremely helpful and had great customer service skills. 10/10
Always something wrong. Why do they go up in price constantly and never fix anything. The elevator is broken now , so how do I take a load of stuff to my unit that I pay good money for ? I figured Ok I’ll just try and take it up stairs and risk hurting myself but can’t even gain access to those. Wasting my time which is $ .
Horrible Facility. They jack up your rates after move in and the automatic gates to get your moving trucks in and out are always broken. Make sure you check to make sure all gates are working so you don't get stuck inside this narrow facility! The only thing they do right is collect your payment on time.
Easy
Muy buen trato,Yesenia es muy amable
What a great location
Process was very quick and the staff was very friendly. Thank you Ashley. Update 2022 DO NOT RENT HERE!!! My unit was broken into twice. I didn't have much other than clothes and some large furniture items so I didn't lose anything. I should have moved my stuff after the first break in, all they did was leave a big mess looking for stuff to steal. I think the units adjacent to mine had big losses, how terrible. Do yourself a favor and store your stuff elsewhere.
Girls are amazing
Great service and lclean property.
Yesenia is the best, love working with her!!!
Excelent customer service from jesenia
Excellent place
Magnifico trato
She the best helpful
Yesenia is awesomeness
Yesenia is wonderful. Im so happy to have found this place
Yesenia es muy agradable
Wow these ladies are amazing! So kind and helpful! They were so knowledgable and made sure I had the exact unit size and location I needed. Yesenia and Victoria were just wonderful!!!
Great service,great location.
Yesenia and military give awesome service.
Yesenia has excellent customer services skills. Her personality shines through the phone as she speak too you about whatever issue you may be having. I called today Thursday, April 28, 2022 about a rate increase from an email I received from public storage she was professional and courteous with great information on how to resolve my issue. Thank you Public Storage for hiring Yesenia and thank you Yesenia for helping me and being you.
I don't trust this place, especially with auctions. They posted a picture with certain items and when I went to pick it up it didn't look the same as the photos. Items were missing, the manager said it's normal for the owner to take things. I wonder if she meant the owner of the facility who took the photos or the items? The worker opened the lock that was in placed by them in front of me..so if it was a random break in it would of been signs of force entry but wasn't.
Me gusta mucho este lugar. Yesenia muy amable.
I had some questions so I walked into the lobby and Yesenia answered everything. She was so nice and very knowledgeable . Will recommend to my friends and family . Thank you
Yes. I'm. So. Happy. MS. Jensen is. Realy. Helped. Me. With. The. Storage. I. Got. Today. She. Has. Great. Customer. Service. And. Always. With. A smile. She. Was. Very. Very. Nice. And. Professional. To. Me. Thank. God. I. Would. Refer. My. Friends. To. Her. Always. Thank. God. And. Thank. U. So. Much. I. Am. A. Regular. Customer. Of. Ya S. Thanks. Again. For. The. Service. MS. Jensen is. Gave. Me
Mili y Yesenia gracias por todo.
It’s a very nice store, Yesenia was very helpful. Would recommend this place to everyone.
amazing customer service!! everyone is so helpful n professional <3
This is my favorite location, Yesenia was excellent, definitely a good experience!
Gracias yesenia
Yesenia was very helpful!
Yesenia is fantastic
Yesenia es muy amable
I have been renting out my storage some time now and haven`t had any issues. Millie & Yesenia have always been super helpful with any questions or concerns I have.
Milly and yesenia are very helpful
If u could put no star that would be good
Yesenia siempre es muy amable.
I don’t even know how this place has a 4.7 rating!! It has to be people creating fake accounts or people within this company to hype up their needs. Like most of us I relied on reviews to store my stuff…after a month they broke into my storage and took most of stuff including bras and USED underwear…. Then I found out this was repetitive for this place.. I came across multiple tenants were this same issue had came across for MONTHS after my stuff was stolen!! broken locks, even broken walls to get into tenants things and management from a well known establishment like this one cant even get security for a service your customers pay for?!?! And some how no employee knew how or when. Yeah right!! It’s definitely an INSIDE JOB. Don’t throw your money into the hands of the thief!! Sadly I was a victim after a few weeks.. We all work hard for our stuff.. And of course customer service it’s going to be good, they are the ones who are in! Of course they are going to be sorry. No apology will get your items back. For an extra couple bucks take it to a place where your things will be safe… stay away from this place.
Great facility
This property is very well kept. Ravyn was absolutely wonderful....She was very kind and helpful...I definitely recommend this location....hours are very convenient....this place gets a five star review...thanks Ravyn for everything...
They quote you one price, then charge your card a WHOLE HIGHER PRICE without notice. They also force you to buy an expensive lock from them. After asking them why my rent suddenly increased, and was charged to my account without notice, I came to find that one of them had filled my lock with lip gloss. Hmph....watch 'em carefully. Update 11 Months Later: I went to my unit for 2 consecutive days, but unable to access my unit with the keys they provided me in the beginning. What is really going on?? 2nd Update: I went there and found that they had changed some locks, (mine included,) and got the keys mixed up. They gave me the keys to someone else's unit; and I had to wait a week for them to correct the mistake and allow me access to my unit.
BROKE INTO MY STORAGE!! It happened around a week ago. The staff don’t care at all. To me it seemed like an inside job. I asked if they can review cameras she said they have a “new system” and not sure how to work the cameras yet. Not only was my storage broken into but 3 others also that day. DO NOT RENT FROM HERE!!!
'If you need a storage large this is the place.
Very good services Ms yesenia very nice person but the security is not very good and the insurance they offer is the worst due to bad luck they stole my work equipment valued at $ 7 thousand dollars and the insurance only gave me back $ 1500.00 dollars
Very friendly good customer service made sure I had the storage
Awesome service
Gracias Yessenia por todo
I rented at this place for 4 years. It started out as a nasty, rundown place. However, they sent Sonja to be the regional manager. She got the place in tip top shape along with the fantastic managers at the property. HOWEVER, WHEN SONJA LEFT, THE PLACE STARTED GOING DOWN AND THE PRICES HAVE GONE UP. There is NO reward for staying with Public Storage for a long period of time. I CALLED THE REGIONAL MANGER TWICE AND SHE NEVER WOULD EVEN RETURN MY CALL. I would avoid the place. It's expensive and you get no support from the "powers that be". Let me hasten to add that the FACILITY MANGERS ARE GREAT. However, their hands are tied. There are homeless people who live at this property. I have been approached more than once by people asking for money.
Muy buen lugar
Not very expensive
Yesnenia es muy amable
Great service, location and clean facility, attention for questions or access is very friendly, specially manager Yolanda very friendly and profesional service, full recommended this facility 😀👍
Yesenia gracias
Wow!! Amazing service. Thank you Yesenia.
Yesenia is awesome
Yesenia was very quick and friendly. Paperwork took no time to fill.
Yesenia muchísimas gracias por todas tus atenciones
Thank you Yesenia for always being so helpful and sweet
Gracias Yessenia por toda tu ayuda
Can’t get in my storage because of the hours and couldn’t get a refund because it’s been 24 hours since my payment. Wish the faculty told me about the gate locking before I got my unit. Extremely frustrated.
Thank you Indah and Yesenia
Great service with beautiful smile!! Thank you Yesenia
Yesenia gracias
Awesome service
Awesome service yesenia
Gracias yesenia
Yesenia is awesome
Yesenia gracias por tu ayuda. Lo recomiendo mucho.
Tesenia so sweet
Yesenia is awesome and very helpful.
just had issues with our lock couldn't get in my boyfriend was giving a temp storage some one stole all of everything out the temp storage and no one know what happen the supervisor told him to email her what was stolen it's been months she have to dis anything want even respond back the people in the front act like they do not care. And not just that his regular storage the key pad is still broken all you have to do is stick in your hand in the hole ok so what if someone steal out his regular storage where all of his things are in it . Then the supervisor said he don't have to pay his rent that month then Mr Chris the one that gave him the unit gave him the discount not they are saying he owe a balance dude really is that good customer service boy you guys are bless because they are doing him wrong he will be looking into this real soon not gonna let them do that call the head person call a lawyer . Someone need to for what was stolen we truly don't believe that how can you break in that unit we couldn't even get into it they change the code we had to get the manager to go in . Someone is stealing or something
Indah is awesome and she helped me out! West and Kendall were great- super supportive. Thanks guys!
Stopped in to make a payment and to my surprise the property was actually open. Rochelle seemed very upbeat and provided great customer service considering how we’ve been barley greeted in the past. Nice switch up.
I worked with Rochelle today and she was an awesome reflection of the company! She was able to answer all of my questions and concerns and provide me with excellent solutions! She has great positive energy. I will continue to do service because of her.
Amazing customer service, young lady Liliana was so helpful with finding my unit took her time with explaining me with info I didn’t know about when I rented online. Everything is so much easy with her help.
The young lady in front was rude and obnoxious
Melly and Yesenia were awesome. They were very helpful, and helped me find exact size storage i needed. I was in a hurry and they got me in and out within 15 minutes! Awesome customer service.
Great service good place
Muy accesibles
Awesome service thank you yesenia
Thank you Yesenia for your awesome service
Yesenia excelente servicio
Un muy buen lugar para rentar. Gracias Yesenia.
Great customer service rented there for about 6 months waiting for my house to be ready. The lady’s Jada and Liz there was very helpful in the process. Will use again
Liz and Jada are the best ever they made me feel welcome
Liz and Jada are the best they helped me out with all my needs and questions! Couldn't ask for better customer service! 10 out of 10
Great location with a friendly and attentive staff over all customer service was exemplary.
Rachael was so pleasant and helpful. Would recommend to others!!!
Excellent customer service & professionalism
I have no complaints about public storage the people there are very nice and respectful
Those at Glenvista step up and helped me with some billing issues thanks bunch Glenvista location Kevin
This is one of the best storage locations I've ever encountered. Liz and Jada were so helpful and patient with my needs and treated me professionally. They made my experience with them pleasant.
Liz was very pleasant. And answered all my questions.
I think her name was Elizabeth, she was very helpful and really nice. Hire more people like her!
Elizabeth was an exceptional associate, she took her time to help me decide what my best options would be and has been very patient and friendly anytime I came back with more questions. This location should be a model for others, and the girls definately deserve a raise or bonus.
Very thorough explanation of renting and very friendly
I had a great experience with Chris from store 24629. Everything went so quick and smooth. Thank you for your great service
Antonyshia was very kind and professional, while going out of her way to help me. I would recommend this storage to anyone.
Great service and convenience location. Ebony was great help with my two units.
Liz gave us excellent customer service and the property is very clean.
So glad I came to this Public Storage! Liz and Jada were so helpful! I highly recommend this location to anyone looking to rent. Liz and Jada are very knowledgeable about policies and are very professional. The location is very clean too! We need more people like Liz and Jada!
Briana was very helpful in helping me transfer to a bigger space.
I personally gave this location 8610 Glen Vista a five star , because Liz and Jada were there to accommodate my needs from the time I walked in, and answered any questions with no hesitation. On top of that these two Have great customer skills, a awesome attitude, and are kind and friendly! Whenever I left I felt content! I would definitely recommend my friends to come here not only because of the great customer service but the great deals they have this month as well!!!
They are so helpful and nice very good people
Excellent customer service. Thanks Liz for being such a nice and caring person.
My visit was amazing... Thank you Jada and the other young lady (didn't get her name). The ladies were very professional and knowledgeable on policy and procedures. Special Thanks to Jada " This Young Lady is a Beast on Customer Service" I would recommend this facility to all family and friends. also I would like to mention the facility was very clean and I felt secured. Again !! Thank you so much Jada .. you made my day..
Service was better than expected, friendly understanding, convenient, and did I mention the vicinity is super clean and neat. Good vibe from Maria and her outstanding partner Jada, they were awesome guys..., highly recommend
Exelemte
Great service ask for maria c.
Leigh Ann/Maria Service was Great. Awesome Public Service
Maria made my anxiety go away from my problem && she is sooo sweet ❤ Can you give her a raise for me 🤗
Great customer service!! Monica helped me with all my needs and made sure I was set! Definitely will recommend this location very clean and secure!
GREAT SERVICE and CLEAN!!! Monica and Maria went above and beyond on coming to help out. My personal lock had become jammed, broken key and would not open, having 10 boxes to store they came to the rescue. After many attempts to unjam, lubricate the lock, they offered a small temporary storage while the district manager would cut the lock, due to having a rental vehicle and returning home with my boxes was not feasible. I am BEYOND blessed to have a GREAT TEAM at this location. Did I mentioned a CLEAN and COOL storage space!!!
Horrible experience! I am now having to keep my items in a uhual because the code wouldn’t open the doors. I drove a hour away to place my things in my storage unit and can’t even get in. The office is closed and there is no customer service rep to help or talk too.
The ladies at this establishment were more than awesome. I will definitely recommend them to family and friends of they are meed of storage.
The ladies at front desk are great
Seems nice, we were upgraded to the indoor humidity controlled area making their customer service barr none, however, I have since seen roaches in and around my unit since moving my things in! Unfortunately, getting the indoor unit came with creepy crawlys from the neighboring units indoors!!!!
Space when you need it
Love this location. Friendly, helpful and good service.
Awesome & helpful staff. Very clean facility.
Super friendly staff. They have plenty of options for you to pick from like size, location, price.
Justin was a very helpful individual he explained everything with details his customer service was superb. I would recommend this location to anyone.!!!
Excelente servicio de Justin
Great customers take care me Justin come here great customer service make sure take of you leave happy customer.
The worker go into ur things and take them when ur lock is changed and also very rude to the customers don't take time too offer help if u need it. Not a friendly place I would recommend
Both Justin and Monica were very professional and listened intently to my questions and needs. Wonderful staff.
Justin provided me with much needed knowledge, and put a friendly smile on his face the entire time. I appreciated the generosity greatly.
Justin is very professional very helpful. He walked me through the whole process. And he even showed me how to open the unit garage so I don’t hurt my back. The facility is very clean and secure with cameras.
Recently Found Myself In A Situation Where I Had To Find A Storage Unit I Was So Overwhelmed I Stopped Into Public Storage The Warm Greeting I Received So As I Came In The Door Assured Me That I Was In The Right Place Then To Go On And Receive The Wonderful Customer Service That I Received From Monica And Justin Made My Day I Will Definitely Refer All My Friends And Family Thank You For Making My Process Easier.....
Top shelf service from the minute I contacted them. Justin provided the highest level of service
Needed a last minute storage, called from the car and spoke with Justin. He was very helpful with determining which size storage unit I would need. Once I made it in, Monica was so friendly and welcoming. I would recommend this facility to anyone looking.
Monica was phenomenal in assisting me with everything, her customer service was awesome
My sister rented a storage here back in May or so about 2 or 3 weeks ago she went into her unit to find it had been broken into. The strange part is that the office staff were the only one with the keys!!! Hmmmm when she went to let them know all they said was "well at least you have the insurance" she asked the manager if they had cameras she said they did not. I called to act like i was interested in renting a unit and a lady named Leeann she stated they did have cameras so im confused. The sad part is that these people stole all of my nephews babies items like are you serious!!! They dont want to help her with anything the insurance is saying they wont cover it because there is no sign of forced entry. Well who else could it be..... After reviewing all these 5 star reviews you can tell they are fake profiles and are probably made by the lying staff members. Do NOT RENT HERE!!!! I have an open with HPD that my brother works for so we will find out the truth.
This place is horrible, not only was my storage broken into and was never told about it. No email no phone call NOTHING but the insurance won't even cover anything. All they had to say was sorry and there story changed 3 times. I would ck yall things apparently they said the key unverisal 🤦♀️ makes no damn sense. If I could rate this place with no stars I would
Nice clean secure
I visited the 8610 glenvista location to inquire regarding pricing. I was helped by Ravyn Spiller she was very knowledgeable, nice, and helpful.
The customer service was beyond excellent. Especially from the lady named Rayvn. She was very informative. I was beyond amazed by her professionalism.
Ravyn and Monica were very sweet and helpful. Great customer service!!!!
Ravyn, Monica and Justin were phenomenal , they helped me out a lot. I couldn’t thank them enough. Very respectful and took time to explain everything with prices and the best unit. Never been to a storage unit where they’re all have great customer service. I will definitely recommend this place to everyone
To be honest, I wasn’t really expecting this great of an experience from a storage facility but Ravyn was phenomenal. I definitely recommend this place.
Excellent service thanks Monica!!!
The ladies that helped me out were AMAZING! Both were so informative and very helpful . This property is one of the best I’ve been to in a long time . 10/10 I will definitely recommend to all of my friends .
ravyn was really helpful and the other one day Ravyn displayed excellent customer service
They were so great and professional. Definitely recommend them!
Ravyn Matthews is so helpful
Justin was super helpful and nice. It was a pleasure working with him.
Such a nice staff ❤️
Rayvn was absolutely the best! Prompt and attentive to all my needs. She was very friendly and welcoming. I had a hard time making some decisions on what kind of storage I was needing and she took the time out to explain all of the options and pricing that was available to me. I will certainly make sure I remain a customer as long as Ravyn is employed with the company. She is an absolute gem.
Staff was so nice and welcoming with open arms . Especially Ms.Ravyn ! Awesomeness; she took the time out to help me with my questions and needs . Thumbs up I will be letting others know who will be in need of storage service in the future . Thanks again public storage
The staff was very helpful and professional. I have rented storage space before and Public Storage provided the best service from start to finish! The property is very well kept and even have lights in the storage. More importantly, the people that work there were so friendly :-) and willing to help as much as they can. Really great experience. Dealt with "Syd" and she was very nice and made the process very easy and straight forward, highly recommend them!
Justin was extreme helpful and went above and beyond to help.
I was well taking care of From Mr. Justin....Thank u
Good storage unit and awesome employees
Raven has such good customer service, very very sweet & professional.
Ravyn is a sweet girl she helped out a lot!
Ravyn and Monica was very helpful.
I came a few days ago to try a new storage company. Monica and Ravyn provided the BEST customer service. They ensured that my belongings would be safe and that I had nothing to worry about. I really appreciate their willingness to help me throughout the process!
Ravyn and Monica are amazing.! They’re always helpful.
Yassssss, I love this location. I had a great experience when visiting this unit. Ravyn, was extremely informative when it came to helping me find the right size unit I needed thank you Ravyn you were the best!!!! I will recommend this location!!!
We just rented at this storage less than 2 weeks ago and our unit, including multiple other units were broken into. They stole multiple items from me, dont rent here.
Professional, very helpful, seem to really know and enjoy their work.
I loved everything about this Public Storage location. I contacted customer service to make the reservation, they got me a good price and location, and Monica called me to confirm the appointment. When I arrived Justin was very helpful and professional. The whole process took about 10 minutes and that included walking to the unit to make sure it was what I needed. Would strongly recommend!!
Great!!!!
Justin is very customer centric. He is extremely helpful, Friendly and knowledgeable!!! He explained everything to do with the rental agreement and the facility very well. The complex and units themselves are extremely clean , secure, and well-maintained.
Great service very helpful
Was provided with great service. Monica was very detailed and explained the entire process to me and made sure I was well informed about my decision.
I like they way they explain things and they are very nice ppl
Justin was very helpful from start to finish and the storage facility is well kept. Feeling confident about using this facility.
Ravyn helped us a lot and very nice. Everybody there is helpful.
Monica was super friendly courteous and efficient!!! It’s been years, but due to her smile personal care and professional attitude we decided to rent with Public Storage again... It also helped that the price was RIGHT!!! Thanks Monica your personality will take you to high places...
Ravyn was amazing! Quick and fast process too!
Nice service. And the units new and clean.
Monica is very professional. She has made this process very easy.
Monica serviced me today and she has awesome customer service skills. She took interest in my professions and my needs to avoid getting a storage unit with a lot of walking carrying heavy items by myself. I really appreciated that as a customer and the photos she took of the establishment really is the reason why I chose this location.
Awesome customer service . Ravyn & Monica were so helpful and went above and beyond to help me . Definitely recommend this location.
Monica is the best! Knows her stuff. Definitely turned this store around! Definitely can’t leave Ravyn out is awesome! They make a great team.
Loved Monica she was very sweet and helpful. Ravyn was very sweet as well. I will definitely be recommending my family and friends to these lovely young ladies.
Ravyn was very nice and made my experience extremely enjoyable can’t wait to be back THANK YOU !!
Ravyn was very kind and helpful. She made me feel really comfortable and welcome and her customer service was great!
I have never been to a Public Storage with so much personality and great customer service! They made me feel very welcomed and the check-in process was very smooth! I am grateful to know that there is great customer service still around!!
I love it they help me with everything. It's my first time
Ask for (!!!!!Ravyn!!!!!!!)
Ravyn was amazing! Great customer service skills. She needs a raise!
Very nice and helpful !
are they open on sundays
love the service Monica
Great experience!!! Thanks Ravyn for being so helpful!
Monica provided great service
Ravyn was a big help an took care of us with no problems. I recommend anyone to ask for Ravyn when you want to open a public storage
Monica was awesome! Spectacular customer service and what a deal!
Ravyn is so sweet. ! She informed my husband and I about the damp check benefits and the purpose of insurance. She genuinely cared about us and making our move in as easy as possible.
Tessa was very helpful and patient with me she went out of her way to show me what I needed to see . Explained everything in detail. Tessa thank you very much for your help.
I am writing this review to express my appreciation for the excellent customer service I received from Ravyn and Monica on my last visit to this location. They were very warm, accommodating, and also very helpful to me. The cleanliness of this property is impeccable. I hope that this is the kind of service that will be present on this property permanently as this is what the customers want to have.
Great Customer Service. Monica and Ravyn were so informative about the the storage space my grandmother will need. I have been driving around pricing places but this location made it feel right at home. They showed me the property and different spaces. And gave me information on packing supplies. #thebest
Great customer service. No hassle. And friendly staff. I recommend this place if you need a place to store your items.
This place was great super clean very nice Ravyn was so nice and helpful would recommend to anyone
Monica was so nice and helpful. She called to remind me of our meeting. She showed me three different units, got me signed up and checked out in under 20 minutes. We talk and laugh the whole time getting everything done. She made my experience very pleasant. Also there was a very helpful seasoned Gentlemen that help me pick the unit from a man's point of view and help accommodate me while I checked out. THANKS
Good experience. The manager Daniel had a lot of patience and explained everything well. Cons....Get the golf cart fixed. It was a long walk to view the unit
Nice clean good service
Organized, clean, and polite. Thanks, Monica!
Daniel helped me so much especially with the construction going on.
Thanks for the help Daniel and Samantha
Daniel is such a help!!!
Amazing experience! Even though it looks closed. It was a very easy transition. The manager Daniel was super helpful!
Daniel was very helpful.
Great place clean and nice workers
If I could give this place -99999 stars, I would. Rude people. They raise rates it seems like every couple months. Oh not to mention I got stuck inside the storage and HPD had to come get me out, with NO HELP at all from people at Public Storage. DO NOT BE IN THAT PLACE PAST 9PM. You will regret it. We moved our stuff down the street to a WAY CHEAPER independent place and couldn't be happier we did.
At least I would not recommend the one at 8989 Westheimer. The Staff there don’t even know what perishable food is. Canned pineapples ARE NOT perishable, thanks to Li on opened can! They also insist on customers buying unnecessary insurance. And they called to remind me about the rent BEFORE it was even due. Disgusting! If this place wasn’t so close to my home I would never set foot in it again. There are other storage places nearby, however, and as soon as I can I will vacate my space there.
Awesomeness staff professional and easy access Thanks
Good service
Heather gave me a fantastic service!! Thank you!!! I recommend this place and her fro her service!!
Thanks for the awesome service..
The office assistant "Heather" was every nice and helpful. This was the best storage experience I've had with any company.
Great service
Daniel is very helpful and always very nice. Awesome help
Daniel did a great job explaining and is very helpful
Break ins
We are pleased with are new unit an very pleased with your great services Daniel ty very much ya'll come check them out
I wonder when they will finish rebuilding this place
Very helpful staff!
1) The property manager is NEVER onsite or on call 2) This property raised our rent after the facility flooded AND multiple units were robbed. 3) Customer service, local, regional, or national are never available. 4) Just pay the extra money to store your belongings at another company. Paying for the peace of mind will be worth it.
Daniel and Heather are great to deal with,very help full.
Heather and Daniel are very helpful!
good place to store your good's, and good customer service.
Would recommend.
Ok Did not flood
I had a great experience at this public storage. The employees there were super helpful and knowledgeable!
The people are really helpful
I've been a customer of this location since 2001 and it is always well kept and managers are well trained, efficient and friendly. The current manager is very knowledgeable and easy to contact if you need something. Notifications are timely for any changes or information. It was even high and dry during Hurricane Harvey in September 2017 when most places around it were flooded.
They were very helpful
Heather is awesome
The best customer service
Very fast and efficient..
Everyone is always very helpful when I go in.
Heather is awesome!!!
My vehicle got broken into and there was no forced entry on thr property. They had no cameras so the thieves can't be caught.
We had a really good experience with Heather and Daniel they made the process simple and enjoyable
They are great people i was very satisfied with the service
It was an amazing experience with a young lady named Debrah, she was very helpful and I’ll definitly tell my friends about her.
I go in every month to pay my boyfriend's storage an the service there is awesome im always greeted as soon as i walk in... The girl that always helps me is Debrah an she has great customer service thank you public storage for excellent staff
They are great people very friendly
Good service I will recommend to a friend
How much is the total start up price for a small unit
Awesome customer service.
I love this place
Good Service
Emily and Daniel were friendly and helpful. Appreciate their thoughtfulness and business Luke mannerisms.
Emily and Daniel gave great customer service
Amaizing customer service ,very friendly ,highly recommended , safe facility , very happy ! (Great unit $ prices)
Quick and fast and great service
Great customer service, Emily was very helpful with all my needs in renting .
I miss Nicole she was so awesome and friendly. These new people suck they rude as hell. Please get Ms. NICOLE BACK A
Tasia is always so helpful when I come to pay WITH rude customers as well she always keeps her cool and has a smile on her face!
Buen trato precios razonables
I was looking long and hard for the right storage unit to store my stuff and when I came across public storage and I talked to Kara I knew this would be a good place, Kara was very helpful in all my questions and all that I needed help with. I'm so glad I'm picked public storage.
The team at glen vista are AWESOME!! pleasure to work with!!
Tasia and staff were very friendly and nice.
I made an online reservation, when I came in to lease it, the transaction was so smooth. Carlos showed me the unit, explained me my options and in no time I was storing my belongings in a clean, well lit, and secure storage unit. Five stars all the way, highly recommend this storage facility.
Very good staff. Carlos got us exactly what we needed and took care of everything nice and promptly. Recommend to others looking for a storage facility.
Update...I use to work there. Enough said. Now that I don't work for this company anymore I can now comment on a post made by a disturbed customer -Mary Ruffin that she madeAbout me. I made a statement in response to her crazy review but was told by the Regional Manager Stephanie to remove mine. Which I did but nothing was ever done about her. Well I'll let you know this company does not back their employees and don't care about them. I left 3 months ago and it was the best decision I ever made. Glenvista property is nasty and there is a guy living in one of the units and have been living there for at least 4 years . I have reported it to higher up managers and nothing was ever done. As a matter of fact He still lives there. I'm not a angry ex employee because I left I wasn't fired. There were over 10 customers things got wet and destroyed while in there storage while I was there. I report the leaking roofs and nothing was ever done. The only one that seem to care about the employees is the DM Marc Toussaint. Other than him they are worthless. The girl i use to work with was a waste of space. She used her being pregnant as a excuse to not do work. Then have her friends to write reviews for her like she was doing her job. the people there now are good workers. Tasia and Carlos.
I miss you nicole she is a excellent worker i really enjoy her service. I wish she come back because the people that is there is rude. Thank you .
Carlos, was very helpful. Way 2 Go!!!! Carlos
I don't recommend renting here. The young lady at the front desk was not helpful. She failed to share important steps and rules to renting a unit. Essentially, i just wasted money on a place i didn't even get to use.
Nicole,was a great with helping me at public storage.Shes a great worker
Nicole was very helpful to us!!! I will defiantly recamend recommend this storage place to anyone!!!
We came to unlock our storage center and there was someone else's lock on the unit. We needed that storage unit badly because we were moving out and now we have nowhere to put our stuff and we can't put it back in our old place.
Nicole is a very good help she help me with my storage and also she just did my transfer. She had a great spirit and well intelligence. She offer me item that she suggest I might need . The guy doesn't like to help at all.
Nicole was a very good help she help with my unit and never complain about anything. She is a very sweetlady thanks again
Wonderful & very pleasant THNX , NICOLE BALLARD !!!
I been with this storage for over a year now and the 1st day I walked in Ms Barbara was very helpful and very understandable she the best customer service representative anyone could ask for she took her time to walk me through the units that they had and the prices for each an every one. Thank You so much for your kindness and sweetness you have gave me over the year.. keep up the good work Ms Barbara
The staff has always been very helpful and knowledgeable. I have always received the best service. I'm always greeted with a smile and I always feel welcomed when I come in. I recommend anyone who is looking to be treated the best to ask for Ms. Barbara.
The only reason I give a one star because it will not let me not give any stars . Previous manager of Glenvista Street was very professional but it's been a night mare with Mrs. Barbara and may be times that some of u other customers came in contact with her was during times she obviously had taken her medications . I have had to call the police serveral times one time she ran out of the little booth she live in threatening my life this is a sick individual and the only reason I chose to warn the people is because of the LASTEST devastation that occurred in Florida because as a community if we don't speak, our non action becomes a tragic for someone innocent . So when you come in contact with Mrs. Barbara please please please be careful .If someone would have share their concerns about the killer in Florida those lives would still be here , so please please be careful when coming in contact with Mrs. Barbara . Last Memorial day my storage flooded I took pictures inside storage and the wall outside of my storage in which it had already mildewed, couple days before this incident I had file a complaint to public storage pertaining Mrs. Barbara un professionalism , so she decided to inform the insurance company that their was no water damages and the insurance company denied my insurance claim in which I lost so many valuables , I begged Public Storage regional office manager to send someone to look at the roof , they never did so I came back from Minnesota few weeks ago on vacation to find again I lost valuable items because no one EVER came to repair the roof , so for all y'all that think she is wonderful u wait until she don't take her medications and your hard work money is gone to waste because she going to lie . The manager from down street the LASTEST incident came to pictures she was the Manager for Glenvista prior to them putting Mrs. Barbara , weeks has pass I still have not heard from any administration in addition RATS had been eating on some of my items. So try dealing with her without her medications and your experience will go from a smile to a cry , I don't even pay my note at this location due to fear . I have had over year experience with Mrs. Barbara so you can read this and don't take it seriously then if you become her LASTEST victim then please don't say you were not warned. God never destroy a city without a proper warning and I am warning today please please be careful when dealing with Mrs. Barbara.
Ms Barbara was so nice and concerned about getting me the right size unit for my belongings, and she succeded, thanks for all you did for me, I appreciate you.
Thank you Mis.Barbara for all ur help you really help me out thank you so much
public storage is a great self storage facility . the employee Barbara was very helpful and went beyond and above to help us with everything and more .
your employee Barbara is very delightful and helpful . she helped with so much and went out of her way to help .
Excellent service Nicole eill come back come soon
I had a wonderful expirience at this location with Ms.Barbara. She is such a sweet and GENUINE woman. You can tell that she helps and assist others to the best of her ability. She is very attentive. Thumbs up for sure!
She was the nicest customer service representative ever. She worked with me and my bff on the perfect storage unit. I'm going to miss her.
Great customer service!!
Had no issues, great customer service.
Nicole was very helpful to the things I needed and I will come back for sure
Very nice girl nicole
I love the customer service i received from nicole she is easy to talk to and i will always return here if i need a storage unit. Thanks you guys 👌👌👌👌👌👍👍👍👍😘😘😘😘😘
Me and my fiance had a great experience. Barbara was an excellent help with the service.
Mrs.Barbra is very sweet. She helped us out n we were very satisfied. She done a great job with helping us out.
Nicole was very friendly & helpful. She showed us a couple of storages & what we had in mind . She was very communicative with us. Nicole also asked us if we needed any cleaning supplies or any safety covers for our Furniture. Very helpful person. Thank you Nicole
Glad to have met Ms. BARBARA, she's super sweet, and professional! !
Barbra was so sweet and pleasant! She made my day today! She showed us several units before we made our decision and she was so patient with us! If you come to this storage ask for Barbra! She'll help you out on whatever you need!
Good
Very informational and Ms. Barbara was very polite and informative.
The property manager and her associates are nice and helpful. this is my 2nd time renting a storage with them, I was very pleased 😀
Great service and Barbara took care of us an greeted us nicely. Very clean as well! 👌🏻
Mrs.Barbera was extremely nice, professional and helpful.
Ms. Barbara is a great person...I feel like I knew her for years already...and just meet her today..
I would like to applaud Ms. Barbara on her excellence! She was very courteous, friendly, and knowledgeable. She made me feel right at home and did not hesitate to advise me on several products like the humidity beads, a lock, and insurance. I was glad she took care of me. Ms. Barbara takes pride in keeping her customers happy Attitude is everything and you certainly have it Ms. Barbara! Thank you Ms. Barbara!!! You are the Best!!!! Ms. B
Barbara was a big help to me and sweet as can be i would recommend anyone to come here at public storage. Explained everything that i needed love that Barbara.
I'm writing for my daughter and the experience was awesome mrs. Babara was very helpful and extremely delightful
My experience was the ever. Barbara has excellent people skills * does the utmost for her clients. An awesome experience!
I have had my storage unit since Feb 15 , my due date was Oct 29 . I paid my bill but was then told that my property was thrown away a week before my due date was up. And now I've tried several times to get in touch with the regional manger and I've heard from no-one yet. Beware of this place
M's Barbara was very helpful and knowledgeable. Great customer service. Very pleasant Lady
My experience was truly wonderful on 10/17/15. Ms. Barbara is a gem. She is a very pleasant customer service representative. She was very professional with assisting and placing me in the best storage space for my belongings. I had chosen a space that was too small. She recommended a more spacious one with a better plan for the time that I need it. I am very happy with this plan. I would recommend this location with her to anyone that would need storage.
Barbara and Clarissa was very helpful and professional will recommend this location
Ms. Barbara is the best she was able to assist me with my storage needs. Facility is very well taken care of and secure. Awesome experience.
She was sweet and happy made sure everything was taken care of correctly... Awesome awesome job Ms.Barbara
Barbara es una persona muy amable y da un buen servicio en la renta de las unidades
Great customer service. Barbara was very friendly and helpful.
Very pleased with my experience at this location on 6/27/2015. I was helped by Barbara, however, both ladies exhibited excellent customer service. The tour and paperwork took less than time than I anticipated and the unit was readily available for move-in. Barbara was very patient with me, found out more about my storage needs/concerns, and willingly showed an additional unit to ensure that I made the best decision possible.
It was a great stay
Briana and Barbara was a big help to me. They were very professional.
Barbara was very helpful in selecting the right size storage i needed. On the plus side it was one of the ones that was $1 for the first month. she took her time to really explain everything! I would most definitely recommend this location. Barbara was wonderful, friendly, efficient and very patient.
I was very well satisfied with my visit at this location. Barbara was very patient with me and very helpful.
Barbara excellent , enthusiastic .
Barbara Megan, She was very helpful with everything, I totally recommend others to do business with her.
Ms. Barbara was really nice and helpful. A pleasant experience.
They are hard workers and have great customer service skills. They made me feel right at home. Thanks again. Barbara Boudreaux and Meagan.
Megan is awesome!!!
I really enjoy using public storage on Glen vista. Brenda and Megan are so helpful and nice every time I go there.
I went on aquiring a price for a storage for a living room and bedroom set. Barbara Boudreaux gave me suggestion on the best size and offered me a great deal. Love the customer service.
Talk to Barbara she made everything work fast and easy very professional
Nice lady was very professional Barbara megan
MEGAN AND BARBARA HAVE GREAT CUSTOMER SERVICE
Megan is awesome
Kendra was very nice and she helped me out with my unit and I love how she showed me all the merchandise and I purchased a king mattress bag and she even showed me how it works and how it will benefit my mattress. Thank u Kendra for everything.
Ms. Barbara offered very professional, friendly & fast customer service. She was also very thorough. Highly recommend & will be using again in the future for my storage needs.
Ms. Barbara was excellent. She made the experience very comfortable and simple. She is the best customer service representative i have ever dealt with. Thank you Ms.Barbara.
Megan and Barbara are amazing
thanks Megan & Barbara for always being so friendly and down to earth with every visit. keep up the great work ^_^
I had ms.Barbara and she help me out so much I am a very satisfied customer
Outstanding customer service from Megan and the wonderful Barbara was overwhelmed and blown away by two remarkable company representatives
Megan and Barber awesome!!!
I went to this location 8610 Glenvista and the employees were so helpful with delightful attitudes. Thanks for the hospitality Megan and Barbara ...
Britt was very helpful 😁😁
I've had some bad experiences with other storages. This place by far has the best staff I've ever worked with. Thanks Britnie and Megan! !!!
Brittani abd megan great customer service
Really good experiences
Brittany was Very friendly and explained every option to fit me needs
Megan was very helpful and knowledgeable about the units and pricing. This was a great experience and I would use this Public Storage again.
Excelente no líneas de espera gentil el personal y limpio el lugar buen precio
Good customer service.
Excellent
Such nice nice people!!! Easy storage for a trailer for backing!!! Highly recommend!
Megan and Brittany are fantastic.
The two young ladies were the best offer and service i'v had in a very long time great!!!!!
Megan and Brittani are awesome.
Megan and Brittany are awesome
Megan is a good work she gave good service
Really nice girls Megan and brittni they were really helpful
Mrs Megan really was nice and help me good customer service
I would have given this storage place less stars if it hadn't been for the wonderful girls that work in the office. Megan and Britany really went out of their way to get me the right size unit. Every time I have gone up there to pay my bill they remember me and ask me how things are going and is there anything else I need. Customer Service is really lacking these days but these young ladies are great examples of how a customer wants to be treated.
I pay my rent at this storage. Megan and Brittany are awesome!
I had rented a storage space there for about a year and a half. The property did look a little old and run down, but Megan and Brittani were always very nice when I needed something.