Barbara was great! Made the process super easy and fast!
Barbara was great, she offered to show me several units to best fit my needs, she’s very informative and kind, her facility is clean and well kept, thank you Barbara!
Great customer service, great prices. Barbra helped me out 👍
Barbara at the facility located at 6451 Hilltop Drive in N.Richland Hills is phenomenal! She made the renting process so easy. She was super friendly and very helpful. Every one of our questions were answered completely and with a smile. The property is very well maintained. We appreciate the security of the units as well. I highly recommend this location
Barbara was very helpful! I’m thankful for her service it made move in very easy
Barbara was very professional, and very helpful.
Barbara was an amazing help she was so sweet, and kind, and funny
My experience with Barbara today was great! I am needing a storage unit for a short time while in the process of moving and she walked me through the process of making a reservation for a unit.
Barbara was amazing and very helpful!
Barbara was amazing in informing me of all the details concerning my rental. I was promptly shown the unit and all my questions were answered. I left with the confidence that if there is anything else I can count on her assistance. Highly recommend!!
Barbara was wonderful! Very thorough and explanatory about the different options! She was very helpful and i appreciate her giving us the time and allow us peace of mind! 10/10 for Barbara 😊
Manager Barbara was very knowledgeable and very helpful.
Glenn, did a great job guiding me through the process to find the right storage unit for my needs.
I had a wonderful experience with Glenn's help getting the right storage unit. I really appreciate the easy process, and I'm looking forward to storage here.
Barbara was very helpful. She took her time to show me everything on using a storage! 🤜🏼💥🤛🏼
Ms Barbara was extremely helpful. I was in & out in less than 15 minutes
Atención maravillosa de parte de barbara
Barbara is seriously the best employee this establishment will ever possibly have treat this women with the upmost respect because she is the only reason I would ever consider coming back to public storage (I mean that in the best positive way) I’ve never had a nicer person who works at storage like Barbara
Barbara was amazing! Thanks for her help with us moving everything! 10/10
My experience with Barbara today was great! I needed a storage unit asap she had one ready for me. I walked in signed my paperwork and was moving in the unit shortly after I signed.Storage unit was clean and perfect size. Barbara went over the pricing and contract . Great place to deal with. I’m so glad I stopped by to get the storage I needed.
Very helpful and friendly and help me out sooo much great advice and support
I have had a unit at this location for years and the main reason I’ve chosen to stay is because of Barbara. She truly is the most professional and considerate person to do business with. I refer anyone looking for storage space to reach out to this location and ask for Barbara! She will absolutely get the job done!
I went to see about getting a Storage Unit and the Property Manager Barbara was there and she helped me with every question I had. Very nice and professional and went out of her way to make sure I would acquire the correct size Unit.
Barbra was wonderful she helped me with my app I'm a senior and she was helpful and very patient with me
I went to see about getting a storage unit to rent for a few months and the front desk lady named Barbara was awesome at helping me figure out the right unit and price that I can afford to ren....she was very polite and professional and answered all my questions.she made it a great experience for and I will be returning to rent the unit.
I also will be referring my family and friends to this property
Barbara was was so helpful and incredibly kind and helped me with anything I needed without and hesitation.
Barbara was such a help when I couldn’t figure out my storage unit and code for the gate and the moment I needed her she hopped up real fast to come help me without any hesitation
Front desk lady always lovely she is really patient and understanding returns calls and emails on time also takes great care of the location having a great experience so far.
Wonderful experience!! Karla made our experience easy , fun and she is the most polite person I've ever met!!
Leonardo was very professional: courteous, polite, helpful and answered all of my questions.
Barb is the best person! She is very helpful and awesome
Great place I've had a unit here for years was assisted today by Glenn Who provided excellent customer service and assisting me with getting inside my unit very friendly and patient and got me through the process very quickly thanks Glenn
Glen was very helpful and super polite!
I like the fact the facility has 24/7 surveillance, and is convenient for my personal situation. However my review is more so for Barbara, than the facility itself.
I have been renting from the facility for over a year and a half. Trying to get in touch with anyone and finding assistance when it was needed. Was nearly impossible before Barbara. She has always been knowledgeable, polite, and extremely helpful.she is most definitely the reason. That I chose to continue to rent from this location. So I felt it’s only right to give credit, where credit is due. She is greatly appreciated, and for me she turned my experience with Public Storage into a great one. Her service alone deserves 5+ stars.
Victoria was very helpful!
I am pleased with the service that the manager, Barbara, provided me and helped with all of my questions and concerns. She was able to help me figure out a better plan that worked for me. While I hate that the fees are constantly going up, and have increased a lot since I started renting from them, the customer service has made it easier. Thank you Barbara for your professionalism and desire to help others!
I currently rent here and have several time over the years the facility is clean and the staff is pleasant only problem I have is the fact that the units in the middle of the property are on a incline that not ideal when moving things in and out
Easy to work with Victoria!!
I came to public storage to ask a couple of questions because I will be needing a storage in the next couple of weeks, and Barbara was very helpful. She was very knowledgeable. I will most definitely rent a storage at this location when I need it.
I came in to check on prices because I will be needing a storage space soon, and Barbara was really helpful with letting me know exactly what size space I will need.
I came in to get a storage space because I’m going to the army soon, and Barbara did the job! This storage has the best customer service, they will get you what you need!
Wanted to say a big thank you to Barbara for helping me with my storage needs.
Would give her a 10 plus plus
Barbara was a great help. Walked me thru all options and got me set up with the right unit for me quickly and kindly. Thanks!
Barbara was very friendly and was able to help get it so i could complete online. Thanks again.
Barbara was nice she helped me save from having to pay more than I needed when I moved out the unit on the 1st
I came to public storage to check price and availability of a storage space, and I received some great costumers service by the Manager Barbara. There are some some reasonable prices and any questions that I had,I received great and helpful answers.I recommend to anyone,public storage is a place for the things that are taking too much space at home. you are in good hands. Thank u greatly Pubilc Storage.
Sincerely,
A highly satisfied customer
Barbara was extremely helpful and courteous she was able to answer all our questions and needs. Very professional. Thanks barbara
Thank you Barbara for the great customer service. 👍 quick sign up easy process
Unit was clean and the process of renting the unit was quick and painless.
Barbara was extremely helpful as I was renting my storage space. She is such a lovely person to work with.
Excellent customer service
Nice and helpful staff even in hot she show us 2 storage I like the service
Great fast and friendly service. Will use again!
Good service, great guy in the office. Also decent prices.
Great service at this location. We had underestimated the size of the unit we needed and Bryant at the front desk helped us upgrade in no time. Kudos for this!
Bryant and AAron deliver excellent customer service at this location .
The property manager Niesha is amazing.She is always very cheerful and pleasant very professional.Everyone at this location is very helpful but I enjoy visiting with Niesha when I go in.Thank you Mrs How
Excellent place been a customer for 3 years the current office lady is amazing great people highly recommend
Yaya is always so sweet and always ready to help! She has always given me 5 star customer service!
Did online reservation went into the office to finalize reservation Tiffany made it very easy she was super friendly and helpful !
Coming in to say, I had a question about my account and spoke with the friendliest, nicest lady who understood and IMMEDIATELY took care of my concerns. I won't rent at any other location. Property is well maintained, safe, and not one time have I had bugs or other pests.
You have to remember - some bad reviews are left because you kinda have to pay your bill to get your stuff. Please take those with a grain of salt. FABULOUS facility and people.
my boyfriend has a unit here and we love it, the facility is clean & Ms Daisy has been so helpful to us!!!
Vicki was wonderful on Hilltop !! Very informative and extremely helpful !! Her Daisy and Amy ALL ROCK !! GO SEE THEM FOR ALL YOUR STORAGE NEEDS !!!
Tiffany has been so very helpful. She went above & beyond to solve my problem. Thank you Tiffany.
Daisy was absolutely amazing. I was having a hard day and car problems and she still stayed after closing to help me secure a unit. I can't say enough positive words about this location. The unit, the office, and even the bathroom were all clean. The process to rent a unit was easy and the rates were great, especially with the special they offer. Thank you Daisy for a great experience!!
Kirsten was so friendly and helpful! I had the fortune speaking with her in person twice, involving a lot of questions, and she answered everything and handled our situation with care. Thank you!
Mrs. Charroy was very helpful with assisting my storage needs. Her knowledge with room and furniture allowed me to get the correct storage size. Thank you
Mrs linda was so super helpful. I had to stop by here and share. she has a great personality, great customer support, all around great energy. thank you for your help today.
Made reservation online for same day move in today. Office staff was incredible. She called to confirm my reservation before I had even completed my contract. She managed my account needs seamlessly. I recommend this public Storage for anyone in the area! 5+ star customer service is hard to find and I'm grateful I found it here!!
Love this location! Vicki is literally one of the sweetest people I have met! She always greets you with a smile, and is willing to help with any issues you have. We moved more than 15 minutes from the location, and didn't change our storage because we love this place.
Vicki is an amazing property manager. Helped me during a fast move. Made as easy and stress free especially with helping with needed size. And she smiled, managed 2 other people with needs, and a phone call. And still smiled. The unit is just what I wanted.
Vicki is the best property manager that has been here. She is always outside doing for her customers and she goes above and beyond for her customers. Great customer service