Public Storage Self-Storage Units at 755 Northpark Dr, Kingwood, TX

Christy was very polite and informative. A great experience.

5 stars for Chrissy, she helped me to find the best option for my unit transfer!

Great place, clean and well run. 2nd time here and Chrissy took great care of me, hope they take care of her.

Beware! DO NOT rent a storage in this place. The facility doesn’t have video surveillance to secure the storage units. My padlock was removed by thieves and some of my belongings were stolen. Then a new lock from Public Storage was installed in my unit without my knowledge. Christine who works there was NOT helpful at all. She insisted I bought a lock from them without even checking the records. I had to hire a private locksmith to open the unit and they never bothered to compensate. If I could give this storage a ZERO stars I would be happy to do so! I have never in my life experienced such a terrible service. I would avoid this storage company like the plague if you have the choice to do so! If it happens to be the only show in town, I wish you the very best of luck!

Nice clean storage! Ms.Chrissy was a great help for my family and I, excellent customer service. Thank you so much!

Horrible, price gouging long time customers. Prices have more than doubled, latest increase over $100/mo. Hate hate hate this place and can’t wait to get out.

Shellie is a great worker. She helped me and provided a lot of good information and has a great attitude.

Great service… Shellie was super nice and helpful. Thank you!

Chrissy is a delight, her customer service sets the bar for excellence.

This is a large, new facility and yet, the last 6 times I have been there no carts are available. Today there were 2 other people moving things, that’s it, just 2 families. Each had one cart and I had to carry each of my boxes by hand. Where are all the carts that used to be there?

Gladys is a very gracious lady , I had come into the office just as she was going to lunch. She stopped to rent me a storage unit. She showed me to the unit as I was not sure of the size. Walked me through the application an showed me how to get in an out of the gate. Gladys will help you , just like she did with me.

Very helpful staff at this location. Mrs. Shelly helped me tremendously with the little issues I had. Very glad I chose Public Storage for my storing needs!

Friendly and helpful staff. I got in early when this place first opened and the rates stayed very competitive especially with inflation and everything else going on.

Markeisha is friendly and welcoming. She answered all of my questions. I will be visiting a location in 2 weeks.

Thank you to Markeisha S. she explained everything really well, she is an awesome worker.

Shellie did an awesome job getting us the unit that we needed. Thanks!

Great experience. She answered all my questions thoroughly. Very personable!

The lady that I received service from was amazing and I really appreciate her for her great service

Cissy and Tanana were amazing and got me moved in quick! Thank you!

Chrissy made it very quick and easy to get me set up in my first storage unit ever. Definitely recommend

Ms shellie was great and very helpful to me..I had a positive experience with her was very professional and kind to me..

Great Customer Service, Ms Tawanna was very pleasant and I really appreciate it!!

Michael was professional and friendly. Got me in and out as quick as possible and I was grateful for his friendly attitude.

Friendly service from Chrissy!

Chrissy is like sunshine!!

Went to check out a space and Chrissy is amazing

Christy was a great help I love her positive energy and her great customer service

Was extremely helpful in meeting our needs.

Great staff. Clean, secure facility.

Chrissy gave me a great experience and helped me quick it was really nice!!

Great service

Bradley was amazing everybody in there was nice and sweet and respectful and I give this store 10 thumbs up.

I had a very positive experience with Chrissy. She was helpful and kind. She was knowledgeable and answered all my questions in a detail.

Franny was amazing!

First time renting and Chrissy was so helpful through the process!

Chrissy was amazing and made our rental experience smooth and easy.!!!

Very clean place, friendly people. Christy was the best. I'll use this place again.

Chrissy was amazing and so helpful! We reserved a separate unit to downgrade our current unit but she was able to help us downgrade and save some money as well! Highly recommend this Public Storage and Chrissy!

A year ago this review would have been five stars there's very little that can go wrong when the place is brand new but fast forward a year we had the worst time getting our stuff out of the unit all the carts were stolen the place is packed with cars and people loading and unloading and make sure you bring your own dollies the ones they used to have for customer use the front office said they were all stolen.. I guess the cameras are all broken too then if they don't know where they went to and if your at the third floor back corner a 30 minute trip now turns into a 2-hour delay....

Great service. Simple and quick sign up

Jay was super helpful!!! 10/10 would recommend. He helped me open a storage unit & things ran smoothly… ask for Jay when you come to the front desk!!

Jay has helped me both times and my mom, hes the nicest most helpful person. Jay deserves a raise for dealing with these foolish people.

Chrissy is the best. She is professional and just plain kind! I'm glad this location has great employees like Chrissy!

Crissy did great with making sure I had the right size unit. Quick and simple.

Chrissy was so very helpful great service!

This facility is so clean , and Shellie was very helpful in assisting me with the purchase of moving supplies. Very positive experience .

Shellie and Chrissy were amazing! They explained everything and what I can expect from renting with them. Haven't moved in yet and already would go through this easy process againA

Public Storage is very clean very helpful staff. Chrissy was exceptional and I really appreciate their business.

Chrissy was very helpful and courteous. She helped us assess our options, and choose the unit that best fit our situation.

Dee, Kristi and Laura helped me switch time a larger unit in a matter of minutes while the movers waited. It was my mistake but they were very accommodating.

KRISSY — She has been and continues to be extremely helpful with any questions or situations that arise —- Much appreciated:-)

Chrissy was absolutely amazing, she is very professional and has a great personality and attitude. Thank you so much for providing the best customer service a customer could ask for. Keep up the great work and may God bless you.

Staff was very friendly and helpful, great experience with an employee named Chrissy. Easiest experience I've had

Chrissy and her team did a great job for me..... really appreciate their care and understanding.

Ms. Shellie has been very efficient and polite to assist me through the process to rent a unit that meet my needs. She made phone calls, surfed the website until she found a unit for me. Moreover, she helped me to download the App to manage my account and to access the place as well. She has excellent customer service skills.

Marc and the owner were so nice and helpful at my reservation! Thank you for your kindness !

Chrissy was awesome in assisting me with my storage rental. Very informative, clear, and professional. Her personality is awesome customer service experience with her is 10/10

Great customer service ! Chrissy helped me in everyway from me moving into a new storage and what to do, property stays clean as well

I thought making a switch from one unit to another at the same location was going to be a hassle. But to my surprise it was very simple and streamline thanks to Chrissy here at 755 Northpark. She made sure all of my needs were accommodated and was fun to be around. I definitely recommend this location as I've used it for years, but having to switch units and then making it so stress-free has solidified my positive view of them.

I went there in person today because I was having problems with the app and was trying to rent a storage unit. Turns out the system was just very slow and while I was there the reservation came through. However, I actually booked a different location. Chrissy was working and was an amazing help in walking me through the challenges with the system, making sure the app was working correctly, that the billing information was all correct. She was just amazing and my unit wasn't even at her location on North Park. I would work with lady any day. She certainly knows how to treat a customer and just any person. Thank you Chrissy!

I just got a 5 by 10 storage unit and Chrissy was the best help ! She walked me through and showed me how to work all the entrances codes and also drew me a map to my unit ! She’s awesome definitely deserves the 5 stars !!

Chrissy was absolutely wonderful and helpful. Was a fast and easy process. She knew our needs in terms of amount of space needed more than me and it's perfect.

Customer service was fantastic. I went in looking to upgrade my unit to a bigger one and Chrissy made the transition as smooth as possible. Couldn’t have picked a better place to store my belongings.

A very seriously secure storage place. Clean, good value and friendly helpful staff.

Made a reservation online, got a confirmation, they called the day of to make an appointment. When I showed up, they told me someone had rented my unit. No phone call to tell me that, so wasted my time and gas. When I asked about my reservation, I was told it’s first come, first serve. So why the reservation and why the call to confirm a reservation???? After I leave, then they call me and offer me a different unit. Fool me once. Nope! And notice the useless admin fee at the bottom. Crooks and liars.

I have rented from other storage facilities in Kingwood and this has been the best. It is very clean and the staff are very helpful! Thank you for the great service!

The manager Chrissy was very helpful on helping me choose the right unit for my needs without over spending. Great experience so far with this company, I would definitely recommend this storage facility!

Chrissy made the process so easy and stress free. She is very friendly and super helpful. Leasing process was easy. Facility is clean and well maintained.

My father passed away last weekend, and his funeral is this weekend. Coincidently, our move out date is this Sunday as well. We were warmly greeted by Chrissy whom was sympathetic to my situation and guided us through the entire process. The customer service that I have gotten from every organization I have been in contact with recently absolutely sucks! Chrissy was personable, attentive, and I had not smiled in days. Compared to other storage facilities… this Public Storage’s value is Chrissy. Thank you so much Chrissy for being genuine and a bright light in my time of need.

This is Tha best storage Even tho I didn't get a storage space at this location they r so helpful an kind. U deserve 5 stars 4 helping me get what I needed. I think ur name is Rebecca or Brittany but ur Tha best an thank u 4 helping me

Chrissy was amazing! Made the process fast, simple, and stress free! Thank you!

Rats! Like seriously!!! So disappointed, hopefully after I talk with someone things may change but for almost $300(wasn't that much to start) For an outside unit I can only access during business hours you would think they would keep that under control. I am very displeased and will be changing from this company to a new if they don't take responsibility for lack of pest control.

Chtisy was very helpful her customer service was pleasant something I enjoy when doin business

Great place, helpful staff, very clean.

Chrissy is incredibly kind and helpful! Her service is great and her patience is amazing. She made the whole process a breeze. :)

The facility was very clean and Christi was very helpful definitely recommend storing your items here

Chrissy and Rebekah are always friendly and inviting. If I need storage again, I look forward to renting here.

Had the best experience. Chrissy was extremely helpful and assisted us in choosing the right storage unit while saving money. Definitely will recommend.

Nice clean place and great staff.

Met with Chrissy and she made move in super quick and easy

Chrissy, was by far the best to deal with. She helped me with all my issues and I can guarantee you, your stuff is safe at this storage unit.

Excelent facilities and great location. Best of all was Rebecca, super friendly and helpful. We set up our unit in less than 15min.

Clean place

Had a great experience start to finish no issues. Chrissy assisted me when checking out and was very helpful and kind. Would use this location again.

Chrissy was amazing she helped me so much by giving me all my fees up front no sneaky stuff and she was very efficient fast and explained everything it was an awesome experience

Chrissy was very friendly and helpful.

Chrissy helped us out tremendously and we were in and out with no problems!

Chrissy is so kind and helpful. She understood my situation and was ready to help me. I will definitely recommend my friends to use this site just because of her. Thank you.

Chrissy helped us out so much! She was so nice!

Just want to give a shout out to one of the most amazing property managers. U-turn copper into gold. You are an asset to public storage. 💜

Chrissy went waaaaay out of her way, to assist me today!!! Thank you so much!!

Very helpful to remedy my problem.

She is very helpful when I was locked out!

Big thanks to Chrissy for a professional, pleasant and positive experience!

Chrissy is amazing. I would recommend this facility to everyone!!

Chrissy was a delight! So knowledgeable answered all my questions.

Public Storage has great facilities and close to the house. Everything is clean and climate controlled which is what we needed. Jesse the Manager was very helpful, polite and professional. Give this man a raise, he deserves it!

I have a unit here pricing is very reasonable

Had a great experience chrissy! Great customer service!

Great customer service

I would like the thank Public Storage at North Park for an amazing experience. Christy and the staff at this location were always friendly and went above and beyond in their assistance and customer service. Thank you for a friendly and compassionate experience. Ashley B.

Goes above and beyond for customers, makes the process as easy as possible, right on top of all issues and concerns, guaranteed excellent service.

Crissy was very friendly and helpful. She spoke with confidence and was very informative when it came to the process and in selecting the right storage size . The other young lady that was working with her was sweet and also helpful but I cannot remember her name. Glad to be currently renting here.

Chrissy is so amazing!! Beautiful property!!

Chrissy was very nice and helpful. She made easy for me. Much appreciated.

Chrissy at this facility was great, very helpful and courteous. Facility is kept very clean.

Krissy and Jesse are very friendly and helpful.

Stacey was very helpful and professional. She was very knowledgeable and made things simple. And kinda cute

Erica is very sweet , kind & professional every time i deal with her .

Nicole was awesome today!! She helped me with my storage unit information and logging on to the Public Storage app. She was so nice and patient with me!! Very sweet and professional!!!

Krissy was very pleasant & helpful in processing our payment and informing us of high moving activity as well as trucks in the parking lot due to the Memorial Day weekend activity of people moving. She was very helpful in processing our rental termination of one unit as we were able to consolidate all items to another storage unit. We would recommend this Public Storage facility to other customers. Satisfied Customer

They employees were very helpful with answering all our questions. They were patient and polite as soon as we walked through the door.

Chrissy was extremely helpful and friendly. She got me a great rate on just what I needed. Thank you for making this hard day just a little bit easier.

Exceptional Service. The onsite Manager Makayla is extremely knowledgeable. Best First Impressionist I have run across in years. Truly an asset to Public Storage. She should be promoted to train others.

GREAT PLACE JUST WISH IT HAD BETTER ENTRANCE

Quick and Easy process to get a storage.

Jesse provided great service. Highly recommended.

Makayla was incredibly helpful! This is a great storage unit company with wonderful customer service. So convenient, and great staff!

Ty for your fast service

After a long search for a storage facility; I have to say this one was definitely the right choice. It was clean and the workers are so nice. Makayla is one of the kindest people and had no problem helping me. Definitely recommend!!

Thanks for all the help

One of the cleanest facilities I’ve visited in a long time! The friendliness of staff was amazing, Makayla was outstanding and guided me through an easy, fast, comfortable process! Definitely recommend!

I highly recommend to rent a storage from here.I walked in and talked to mr.Jesse he was a cool person and gave us a good deal for a storage thanks again mr. Jesse

This property is GREAT and so is Jesse (he has gone above and beyond trying to help)....my issue is with Corporate and their technical support, which is nonexistent when it comes to their app. I have been a customer of theirs for about two months and to this day I still can not access auto-payment online either through their app or the website. There is an issue with their system that I emailed them about and have had no one get back to me....maybe someone will read this?

Nice brand new facility, very clean! Very big three story building. However, this place only has one elevator bank (two elevators). That became a problem when two fairly large moving company trucks showed up at once. With the size of this facility, I would think they would have at least two elevator banks.

Was a great place to rent I had a small closet it was 16$ a month....then I get a letter in the mail all storage is going up now my new bill has doubled to 32$ a month ridiculous double price for a 4x4 closet...I only had it for 3 months so guess I'm done with that storage facility

Me & my husband had a great experience at public storage on north park. Nicole is very very sweet & so professional at her job. Thank you so much Nicole for your help. I absolutely love having great customer service & that is exactly what you gave us. I highly recommend this place & ask for Nicole. Quick, easy and fast service for sure. Thank you again Nicole!!

Rhonda was very helpful and made my experience go by extremely quickly. Even when I needed to change a couple things up she helped me out immensely. Definitely made the whole experience go by quickly and smoothly. 100% recommend

The girls were awesome and did an excellent job!!

Christie was absolutely delightful She was very professional Helping me with my issue

The lady from the office was friendly! Clean place! Thanks! Merry Christmass!!!

I had the pleasure of working with Ms. Gladys at the NP location who was the consummate and quintessential professional. She has a huge heart for people and it shows in every customer service interaction. Thank you Ms. Gladys!

Kristy was amazing. She was very informative and helpful. Highly recommend

My experience was amazing. Well informed. Kristy was amazing. Very happy with my service. Best I have seen in a while.

The girl that worked there was very sweet extremely knowledgeable. It's such a rarity these days to be greeted by someone sweet and very helpful. The prices are a bit much though.

Setting up a storage unit was very easy due to the property manager named Kristy who was beyond helpful helping me get things situated and made my move less stressful. She also helped me find a very good deal on my storage unit. Very satisfied with Public Storage!

Kristi is amazing. She's so friendly knowledgeable and professional.I highly recommend this location to anyone needing to store. Thanks for your assistance Kristi!!!☺️

Micah did an excellent job in assisting me in completing the online storage unit process. I was having difficulty in completing the online process and had to go to the site since their online customer service team couldn't resolve the issue after 3 unsuccessful attempts. Shortly after renting my requested unit I received notification from a furniture supplier that some additional furniture had arrived and that they were not going to be able to fulfill their original agreement to store that furniture until my home renovation project was complete. Again, Micah came to my rescue and helped to transfer over to a larger unit to meet these additional needs.

Stephanie was so cool

Came back to our storage unit after 2 weeks and had rat poop and cushions on our couch torn open. Apparently they only control their rat population depending on if you get their insurance or not. I don't recommend and I don't suggest anyone use this location unless you want rats tearing up your belongings too.

Absolutely amazing place to work with, everything is clean and well kept. Kristy made our experience super awesome.

Kristy was VERY knowledgeable and she had very good customer service I would recommend anyone to go and have her show them around and help them out.

Kristy was VERY helpful with all of my questions. Hands down showed the best customer service. She was quick to thoroughly explain all my options and make sure I would get exactly what I needed. I highly recommend!

Micah was very helpful for me today. We drove over 800 miles from El Paso only to find out that my reservation was cancelled. We were tired and devastated. Micah was very patient and helpful in us getting our reservation fixed for the same amount that we reserved it for. It made our move-in much easier! She was great!

Micah and Laurie really did a great job in walking me through the rental experience. They were polite, efficient and very professional. They even took the time to correct a small error and got me a better rate. The property is clean and the A/C feels like it's on 65! I feel like we can trust our belongings will be well cared for while we use the storage unit.

Great and friendly customer service. Thank you Micah for your help!!! ⭐️⭐️⭐️⭐️⭐️

Very helpful and informative. Front desk was very professional.

Laurie was very friendly. She walked me through the entire process and then physically walked me to the unit and assisted me with the finding the location and placing the lock.

This place is very nice and clean. Great customer service. Kenne was very nice and helped me during a stressful time because of COVID. I spoke with kenne regarding payment issues and she was very kind about working out options. She’s the best! Great staff!!

Hundreds of units and only 4 flat moving tools. Today there were 4 vehicles trying to move items in and everyone was frustrated including myself. *staff followed up and said they are going to acquire more carts soon. I look forward to seeing the carts return.

Kenne was very informative about all the questions I asked and gave me exceptional customer service I was able to take care what I needed at the storage and get home to pack some boxes and return before it closes for the night

I began my partnership with Public Storage 2 months ago. It had been years since I stored anything. I really didn’t know what to expect. Kenne! Kenne! Kenne! made the experience wonderfully simple! Her Customer Service is AMAZING! I’ve worked in the hospitality industry for 30 years and she is an example of what hospitality should look like. Anyone can do Customer Service, but it takes a special associate to consistently be hospitable. I’ve seen her in passing, I’ve visited the office once since my initial rental and she is consistent in her approach to customers. Thank you Kenna and Public Storage for being there when I needed you. AWEsome Job Kenne!

Dynamic duo took care of me, great attitude, very helpful, answered all of my questions and offered supplies without coming off pushy.

Facility is very clean and well organized. I went in on a Sunday to inquire about renting an additional unit and the two ladies working were extremely helpful. They explained to me the benefits of using public storage boxes and obtaining insurance through public storage. DAMP CHECK!!! Why did I never hear about this? Thanks Public Storage for employing people who really care.

Very nice staff who helped me get the best rate. Clean facility.

Staff was nice & professional. Units were all very clean

Laurie was hands down the BEST today. Top notch customer service! I needed same day storage move in and she went above and beyond to help me get the best rate!

Good location. Fairly new facility. About 2 yrs old.

My first time to rent a unit and Breana was very helpful

NEWLY built in Kingwood, very CLEAN, LOW monthly prices, NICE airconditioning, GATED! Just don't rent on the 1st floor because it could possibly flood. I love Kingwood, but you never know where it will flood. You're fine on the 2nd or 3rd floor.

Miss Gladys was a great help when I needed to rent a storage space. The hours are great and getting in and out of the facility is easy and quick.

Had a great experience with miss sharon. Great customer service and very knowledgeable.

Wonderful,very informative and quick process sharon has helped us with 100% best customer service!

I met Brittany today at public storage she was so helpful and knowledgeable about the unit. Thanks it was a pleasure meeting you. This property is nice and clean.

Deannyka Montenegro a must go at this location great customer service

Very efficient! Jae was sweet and helpful! Made sure I understood everything and was happy with the unit!

The service was fantastic! Easy to understand terms and worked to get the best deal! Go see Brittany and Jae today!!!

I went by to get a storage unit set up today and the staff members were helpful and so friendly! It was a fast and super easy process! I didn’t ask for the one lady’s name that was helping me, but the back of the card I received says “Jae” so I assume that’s her! Thank you, Jae!

Let me start with the fact that I was late making my monthly payment. Not to make excuses but I was in a situation where I had to prioritize what got paid first. It was nearing the third week of the month before I was able to make the monthly payment along with the additional cost of the late fee. Upon my arrival at the storage facility I was informed that my lock had been cut off of the unit and their lock had been played on it to assure that my belonging remained safe and intact. I do believe that I was kind of in shock because I was just beside mysel r5ten proceeded to let 5 Then I was advised that I would have to purchase another lock from them or they would not remove theirs.

Brittany and Jae were super helpful, friendly and professional. They went out of their way (answering questions) to ensure we got the unit(s) that best fit our needs. They offered up other available services (insurance, etc), but weren’t pushy about it. Based on our experience, would definitely recommend this location!

Sharon was so nice and extremely helpful in choosing the correct size boxes and matherials that I would need to wrap and box a set of china. I couldn't ask for better service. She was very kind to the customer befor me, who was having some issues. She is an asset to the company!

Ms. Sharon was very informative about transferring units and got us squared away. This location has the best customer service around. I highly recommend them!

Great experience with Sharon and Brittany selecting and reserving a unit. They answered all of my questions and assisted me with all of my storage needs.

Brittany and Sharon were professional and very thorough

Everyone at public storage at this location has been sweet and polite. Very professional. Ms Sharon is awesome and she’s more than knowledgeable and helpful. I feel safe here and trust that my belongings will be okay. I fully recommend this place!

Really great service plus a first month discount yaay !!

Brittany was so helpful and friendly. Also, the faculty has gone to extra measures to ensure things are stored securely.

Brittany was amazing, I loved to deal with her! The experience was wonderful she definitely made me feel like I was at home and my things were safe!!! She was funny, and an amazing help! Answered all of our questions and worries not once did we have a concern dealing with her❤️

Sharon was amazing!! She took the time to answer all our questions, fast clean and made sure she got us what we need.

Dee was a huge help for getting us situated with a storage unit. She made the process seamless and was very personable. The facility is state of the art and extremely clean!

Sharon was extremely helpful, and has excellent customer service. She was able to answer all of our questions.

Sharon was extremely helpful and kind! Less the 100$ for 10x10 first floors storage!

Sharon was absolutely amazing!! She took the time to answer all our questions and made sure she got us what we need. Clean facility

Dee was efficient and friendly, and the property was spotless.

Dee was amazing and very helpful. Great place.

Great customer service sharon and nikita are wonderful!

Great service!

Wendy was so wonderful! She helped me find the perfect unit for myself! This is my first time ever using a storage unit and she really helped me figure out everything I needed! She really educated me on why I should use damp check in my unit and I’m super glad that she informed me on it! Wendy is awesome and I’m very glad that she is the point of contact at my storage unit!

Easy and clean!

Fefe was so helpful in opening my account...she was amazing. I left Cubesmart to come here and I love the service. The security is top notch.

Went in inquiring about a storage for my belongings for when I move and Charlene gave me the best options I could have with what I needed to store. Will definitely be back to this location.

Dee was great

Relatively new facility. Always very clean. Always feels safe. Service varies wildly from employee to employee although it is never horrible. This facility experienced light flooding in the first floor during Tropical Storm Imelda in September 2019 so, I highly recommend a second or third floor unit.

I had a good Customer Service from one of your location in Kingwood tx Sharon was just wonderful and very helpful in all of my inquiries since I was from out of time Vicksburg Ms please keep her.

Brittany was great... good service

The staff was friendly and explained everything thoroughly.

Cindy and Timmetria made our experience so smooth, fast and easy today. Thank yall! These units are very nice. They're clean and cool! 😁😁

Deannyka was very helpful!! Above and beyond!

Great service.

Timmetria helped me get a storage unit promptly and answered all my questions and concerns. She was very professional and a great help with this being my first unit.

Sharon is amazing!!!!!!! Give her a raise!

Erica did a great job explaining it all and made it simple and easy for me.

Outstanding volunteer service when dead battery required a jumpstart. Staff immediately leapt into action and jump started my son in laws’ (serving in Iraq) truck. Thank you Public Storage.

I am not going to lie, I'm glad I found this place. I was a customer of Metro Storage in kingwood and had been there for 14 months. Last Sunday I received a call from Metro saying that I needed to come check my unit out that they experienced flooding and my unit might be involved. I checked my unit and as far as I could see it was ok. I spoke with their manager and she said that they are wanting everyone to move out but they will give us time. I got a email Monday saying that they needed everyone to be moved out no later than Sunday, September 29, 2019 but in a very distasteful and somewhat rude way... Simply heartless. On Tuesday, September 24, 2019 I went to Public Storage with two reservations 1 for a 10 x 10 and the other for a 5 x 5 and from the beginning Sharon was very committed to serving me and representing Public Storage in a professional manner she even contacted her District Manager to help extend certain services to accommodate me even more. Thank you to all employees at Public Storage 700 block of N. Park Dr in Kingwood, TX you all display what customer service is all about!

Nice employees. Clean facility.

Fefe was excellent and very professional. We have had a major flood event in the area and this location was very busy with new “tenants” arriving. Fefe hadn’t even took care of her own home and was at work serving our community with a smile, as were the other employees on location. We thank you Fefe especially. We also found she and I were “kinfolk”. Love ya FeFe !!!!

Sharon is super helpful! She was so nice and full of information. Her personality is very warm and caring and I got a unit within an hour. Highly recommend.

Timmetria an employee at this location was truly helpfull. I had a work assignment here and her about it..after I'd left and returned she had all the information ready had been looking for me..thanks great job and personality.

Timmertia is Amazing and very helpful!! The place was very clean! I highly recommend this location!!!!

Very clean and lots of help from Timmertia!!

Timmetria was really good

Tamitria was very nice and helpful, outstanding customer service! Super clean facility and great value for the price.

Nice, secure and clean. Even restrooms.

Sharon's assistance was EXCELLENT and timely. Thanks for all you are doing here in Kingwood, TX. YOU WILL BE SERVED WITH ❤

Sharon was super helpful and the storage location is amazing very clean as well.!

Charlene has exceptional customer service skills! Very knowledgeable, absolutely pleasant to deal with. Charlene positively knows her job and applies her responsibilities well and is very consist. She knows how to approach new customers and make them feel important. Hands down the BEST customer service that I have received in a long time. The facility is very clean and has a nice appearance.

Charlene was amazing! Very knowledgeable and willing to assist us. I’ve never had such an amazing experience at a public Storage I hope this company realizes what an awesome employee they have! Thank you again Charlene!

Charlene was AWESOME!!

Great service! I ended up renting an additional unit and they made the process rapid and painless! Thanks Charlene and Sharon!

Timmetria was great! She answered all our question was really nice and helpful. Thanks for all the great service

Buen servicio! Muy amable

Great service

Charlene has been amazing with attentive customer service! I am grateful she helped me through a stressful move and ease my mind of the facility. I highly recommend reaching out to her!

Awesome staff great locating and set up perfect for everything we need and the perfect size

Timmetria was very polite, answered all my questions with no hesitation and was very clear and thorough with everything.

Everyone was polite and nice. I got Timmetria (hope I spelt it right) helping me. The property is new and I saw it being cleaned..I love my storage unit.

Charlene was awesome! We were immediately greeted & helped to pick out the perfect unit. The process was quick & easy. Thank you Charlene- you rock!

Everyone was super helpful, especially Charlene; I’ve had a very pleasant experience renting from this location. As well, everything in the climate controlled area is very clean.

Great experience at this location. I set an appointment but was super late due to traffic. They were so understanding and ready to help me the moment I got there. All of the employees were friendly and professional. I would definitely use them again.

Charlene and Sharon were great. Thanks for your help.

Sharon and Charlene were amazing!!! Great customer service. They were very patient in answering all of our questions and concerns. Nice and clean facility. Highly recommend!!!!

Quick and convenient. Affordable. Great service!

CHECK THIS PLACE OUT! YOU WILL NOT BE DISAPPOINTED!!!! Why did I wait so long to discover this location!!? Seriously, if you are wanting a unit at a very clean facility with great security and the best staff I’ve been blessed to meet, then go no further! I have used Public Storage to house my business’ products and my beloved belongings across two states and this location has won me over! I stopped by and met Charlene whom explained everything thoroughly and made the process a breeze, while somehow causing me to laugh so hard my face hurts. Awesome place, and the staff is definitely superb compared to all over Public Storage facilities I’ve used. Now it’s time to consolidate all my storage needs to this location!

Ms. Charlene and Ms. Sharon were amazing!! The facility is amazingly clean, and well lit. Really great people and even better service!

I stopped by public storage today to get pricing for storage because we are moving soon to a smaller home and need additional storage. Sharon. Was wonderful with such a bubbly personality and went out of her way to answer all my questions. Thank you for taking time with me, I will be back when ready

Stopped by this week to get a quote on a unit Sharon was super she was very patient and answered every question I had.

Charlene was professional and informative. Highly recommend this facility to anyone needing a storage unit.

The staff is fantastic !! This place is super clean!! Would highly recommend!! Ask for Charlene because she’s awesome!!

Super fast and helpful customer service!

Great experience. Sharon was so helpful and courteous.

Great service, friendly staff, and very clean units. Glad to store here and would recommend to anyone in the area looking for great storage.

Great experience. Very helpful and friendly. Felt very secure.

Charlene was great. Got me in and out with everything I needed.

Great place! The staff is very helpful and friendly.

Charlene was awesome, gave me a nice tour and the process was quick and painless!

Sharon was absolutely wonderful! She had all the answers to my questions and then some. Go see her!

Great service and great people super nice and very clean place

Staff was very friendly, patient, and helpful. Thank you Sharon and Charlene

Excellent facility with an equally excellent staff. Rent cost is very fair. Automatic payments are very convenient.

Sharon and her crew did a great job helping me find the best options for our storage needs! Customer Service friendly! Highly recommend.

Very friendly, fast service. All the staff is great! Highly recommend!

Sharon, attended me with nice service and explained everything detail by detail made everything much easier thanks for the services..

Wonderful customer service!

Sharon provided fast. Friendly. And convienant service

This place is by far the absolute best. Timmetria was great and a very awesome worker! We recently moved out from our apartment and the whole staff was such a huge help! So nice and professional and super patient with all of my questions. I would definitely recommended this place to others! You won’t regret it!

Great service and facility!

Timmetria and the staff was GREAT!! They took the time to explain the service and how great the security was here. I highly recommend all in the area to use this place.

I moved from North Park storage to the public storage facility next door and I found that the staff there Sharon & the Gang were very nice and pleasant and fun to work with I had to move my locker a couple of times before I found the right one that shooted my needs and there are very kind and efficient each time I had to transfer my unit helping me along the way I would highly recommend this facility to anybody looking to store their belongings.

Awesome service from Charlene!!!!!

Sharon was amazing! Very helpful throughout the whole process and was extremely patient with all of my inquiries. Will continue to rent here as needed

Fantastic employees and very protected! #1 storage building!

Amazing service!! And very clean facility!! Charlene and crew are amazing!!!Great deal!!

Great experience!

Awesome service. Charlene was great!!

Charlene was informative, knows her job, and defines friendliness! Sharon was also great! Public storage has great security and for a female, makes a huge difference!

Great customer service! Wonderful location 10/10 would rent again

Timmetria was so very helpful. Her personality brightened my daughter’s and my day, she even brought us cold water while we were unloading. A real gem!

Ángela and Sharon gave my mom and I great customer service. They were patient and very friendly!

Amazing experience - Sharon and Tamara were very accommodating, explained all processes thoroughly and made sure I had a tour of the nice, clean facility. Definitely 5-stars!

Sharon was so good to me on May 30, 2019. I got caught in traffic and didn’t get to the office until 5:45 pm, and she still allowed me to look at a unit and begin renting. The hours are better at this location, compared to other facilities, and their prices are better too. Very pleased with their customer service.

Excellent customer service!! Brand new and clean.

Sharon was super helpful. She explained everything in detail and was very friendly. Any questions I had she answered. Thank you. I just got my storage unit yay!

Thank you Sharon. You helped me in a timely need. Also individuals were good about follow ups leading to check in.

I could have done seven stars but the system doesn't allow me to do it :< Charlene is a fantastic manager and a great nerd and I love her to death. Fantastic service!!!!

This place is very classy and the workers are super nice. The units are very true to size and the fact that it is indoor makes it even better. Charlene was super helpful in choosing our locker size! Highly recommended!!

Very informative, and friendly people. Clean facility, and great prices.

Charlene was awesome in assisting us with the storage units to fit our needs. A+++++. Highly recommended. Ask for Sharon the property manager if Charlene isn’t there....

Awesome place, very clean and easy to get to. Sharon was very thorough and helpful. She went out of her way to help and make sure we were taken care of. Highly recommended.

Thanks Sharon for helping me with my move. Everything fit in perfect. This place is super clean and Sharon was a lot of help and making sure everything stays so clean.

Great

They were able to answer all my questions and get in & out with a new unit within an hour! Highly recommend!

Had a great experience! Deannyka was awesome and really helpful, we were in and out quickly. Can’t ask for more!

Sharon was great and very knowledgeable. Thanks for your help.

Excellent and friendly service!

Charlene, Sharon, deannyka, and Corina are the BEST in the business! I needed to buy boxes to move a 2 bedroom and 1 bathroom house and they helped me get exactly what I needed to help me out. I highly recommend this property for any supplies or storing needs you have.

I was happy with the service and location of this facility. The two main disappointments For me was being required to purchase storage insurance which was added to my monthly fee and having to buy a specialize lock for the storage unit. I have shackle locks I purchased that are perfectly fine. I expected a special rate since this is a new storage facility. I was offered the same or slightly higher price than other units in the area. The price is fine for short term storage but less expensive options are available for long term storage.

This is a new facility, that's very clean and easy to get around. Sharon was such a pleasure to work with. She made the process so quick and easy. There is a restroom before entering the elevator which is so helpful . The prices are so reasonable here. I'm so glad we found this place.

This is a great new facility and Sharon did a great job to set me up and get checked in. Highly recommend you take a look at this place if you need some extra room.

Sharon was absolutely wonderful and helpful! I’m looking forward to our move. I was also helped by Katie and she helped me find the best location and unit for my budget. All and all fantastic customer service!

Sharon

Great customer service! Sharon is the best!!

Loved it they are so helpful thank you Sharon and Charlene and Katie!!!!!!! 💕

Go see Katherine!! Excellent service!