Public Storage Self-Storage Units at 6570 Atascocita Rd, Humble, TX

Corina was great!

Nice storage facility, and nice enough staff. However they raised rent multiple times a year. Whatever rate you start with will likely be raised within 2-3 months. Cost now severely outweighs any benefit of having storage. Edit: I’m raising my rating, as the team reached out to me and lowered my rate for being a loyal customer. I’m pretty shocked to say the least, THIS is how you conduct great business. Thank you guys, I greatly appreciate your support. Makes all the difference.

Great place to keep your personal furniture.

Amazing service, quick and easy!!! Corina is awesome!!!

Ms. Shellie was very friendly and helpful. With what I needed.

DO NOT I REPEAT DO NOT!! rent from them. I had my storage from July 1st, 2022 until April 2023. My storage fee started off at $180.00 and went up too $255. My storage has been broken into twice, November and January. I have insurance but they don’t cover nothing so it’s a waste. I believe one or more of the workers are stealing my things. (They have no cameras where the units are… how convenient)When I told them I would be removing my things the key to my lock suddenly didn’t work. They made me wait a week for someone to take the lock off. DO NOT RENT FROM THEM!!

DO NOT I REPEAT DO NOT!! rent from them. I had my storage from July 1st, 2022 until April 2023. My storage fee started off at $180.00 and went up too $255. My storage has been broken into twice, November and January. I have insurance but they don’t cover nothing so it’s a waste. I believe one or more of the workers are stealing my things. (They have no cameras where the units are… how convenient)When I told them I would be removing my things the key to my lock suddenly didn’t work. They made me wait a week for someone to take the lock off. DO NOT RENT FROM THEM!!

Gloria was a great joy 😊

I've been renting for over 3 years now. It started at $165 for 10×20 And now it's up to $365. So I'm definitely not happy with it! They've went up every year since I've been there. No call or Notifications that the price is changing. Just when you go online to pay your bill you get a surprise.

Decent place just too expensive.

Good

I have been renting a space at this location since July 2022 and every interaction I've had with the staff has been so pleasant. Corina and Gloria are always so helpful, patient and always so gracious. I have used other storage facilities, but this facility is very clean and my unit is easily accessible. It's the best I've experienced. I plan on transferring to a larger unit and I've already spoken to Corina and Gloria and they've put me at ease about making the switch. Thank you so much! Andrea Humble, TX

I left another storage facility because they did not have the larger unit I needed available. It took me almost an hour to find this out. Here at Public Storage the Customer Service was literally Awesome. It took me 20 min or less to view the space I needed as well as completing the entire transaction. The representatives were very knowledgeable and courteous. This type of service is rare these days.

Been storing at this location for 4 years. I use to pay $80 for my 10 × 10 now I'm paying $124. Can't say I'm the happiest renter but what else can I do. I requested multiple times for a rent decrease but have been denied.

Gloria and Corrina were just absolutely fabulous 💁🏻‍♂️💁🏻‍♂️

Corina is the best! Thank you so much!

Only issue is trying to get in on weekends.

Friendly and Professional Staff

Nice units, we moved in in December 2021 and moved out august 1st 2022 because they did 2 price increases and at least 1 elevator is always broken!!!! The app they ask you to use is slow and frustrating at times… we moved and are saving over $100 a month at cubesmart down the street.

BEWARE. Our rent for a 10 x 10 climate controlled unit has increased 173% in less than 3 years (from $58/mo to $158). They rely on the laziness of their customers to hike rent rates with impunity. With all the craziness of the past few years, we've allowed them to slide, but I'm currently feeling quite industrious.

Gloria is the best

Very easy and helpful service, climate controled units and moving tools, very clean, and fair prices!!!

Gloria was awesome and was a tremendous help with helping get set up with a unit. Very smooth process and was given everything I needed! Great service.

Great Service! Ms Corina really took care of me. She was patient and really looked out for me on the 10 X 15 unit i wanted and needed space, price and rate wise. Good, warm customer service! Ms Corina and Gloria are the bomb! 🙌🏼😁

Great staff and reasonable prices!!!

Gloria was very polite and courtesy really enjoy the support super nice ,very helpful and understanding 👍🏽

Don't like them making u pay $20 for a lock; However, you can get your own and they will refund that back. Nice but a hassle, got more important things to do...

I was looking for another unit and this place has very reasonable prices

Had my things here for a year. The place is always clean and no bugs in sight. Your things are safe here.

Cleanest storage place I've ever used BUT they keep going up on my rate before it's time. Update: They corrected my rate since my last review BUT the recent increase wiped it away with one HUGE increase. Smh.

Someone opened my unit on the 3rd floor, took two 27 gallon storage containers full of my personal belongings, clothes and shoes out and locked my unit back up with the same lock. No signs of forced entry & no one entered from the top.. some one unlocked my unit, took my stuff out and even had the decency to close it and lock it back up. I filed a police report ( no help because there are no cameras pointing towards the units themselves) & was offered no apology, and no money off my bill which has went up! I have been out of town working and haven’t been to this unit since august 2021, I’ve been paying my bill on time EVERY MONTH and the price has went up so I have essentially been paying to get robbed.. I checked my unit 02/07/22.. moved out 02/14/22 and I still see a bill for next month. This company is 👎corporate is difficult to get in contact with. I wouldn’t recommend public storage at all!

Corina and Gloria are amazing, great facility will definitely recommend!

Good facility. Has two elevators but one is always out of order.

Very professional staff and very personable! Corina is a absolute doll, she helped me with any issues I have had! The facility is clean and well kept as well.

Gloria was amazing!!very helpful and patient

My wife and I rented a storage unit for the months of August-October. When we retrieved our belongings in October we found that there was a leaky ceiling which allowed water to get in and destroy ALL of my wife's winter clothes. Additionally, there were several roaches and spiders inside our climate controlled unit. Approximately $600 worth of clothes were ruined, and the Orange Door Storage Insurance (which we paid extra for) has been refusing to respond to our calls and emails.

I had an issue with my account. Michelle and Corina are amazing. Great personality and helped me. PS service center needs adjustment to help customers. I called this morning and the lady was rude. Michelle and Corina made the situation a lot better. 5 stars and kudos for caring about folks hard earned money. Thank You

Corina is the best UPLIFTING QUICK AND EASY ON THE EYE

Very curteous assistants. Very clean facilities! Unit was inside so air conditioned. I love everything about the facility only problem was the price. Be aware the prices here increase dramatically. I had rented about a year and a half. My price increased 3 times! Started at $99 ended close to $200! I could have purchased my own storage shed for the amount I spent here! Just keep that in mind! All in all very safe facilities, very nice staff!

Good quick place if you need storage

Very friendly and professional staff. Corina was great, she set me up with ease. I feel my property will be safe here. Thank you!

I would like to thank Gloria for taking awesome care of me with supplying me with the best service ever. Not only her I would like to give props to Corina for assisting as well. You know this world would be a better place if we had more people like them in it. They offered me coffee and I love coffe.. omg they are the best associate ever. I wanted to write a review because they both need to be recognized by the boss. So boss if your reading I think you should give them a raise.. Thank you guys for everything ... You are awesome... I would recommend this spot to anyone looking for storage.. THANKS...

Clean, air conditioned, friendly helpful staff. My stuff has been in there for 3 years and my code and keys still worked perfectly!

Very clean safe and secure

great service

Great location very clean..!

Clean facility and very friendly staff

The only complaint is that one elevator or the other is constantly out of order. Otherwise its clean, well lit, climate controlled, and I'm pleased with what they provide.

Customer service here sucks

Great customer service!!!

Roz was a great help while I got set up with a unit. She was knowledgable and answered all my questions happily. The facility was clean and secure.

Super friendly staff, and nice facility

Very friendly and professional.

Update: Received a call from the manager she was an great attitude & she helped me with my issues now I'm a happy renter ! They keep the place clean been renting from them for 2 years. I paid 60 dollars for a 10×10 climate controlled for about half a year then they started jumping up $10 every few months now I pay $99 I spoke to the manager she explained to me rudely that it's in my contract that they are allowed to jump up your monthly payment and they do not have to tell this before you sign on.. Employees are nice but good luck getting ahold of the manager ever since covid started she hasn't been working at the facility.

The place needs to touch up the paint... its beginning to look raggedy. Otherwise its fine 🙂

So I had a unit on the 2nd floor . And we all know that you need a code to get up the elevator. So we where broken into on the 2nd floor. The manager was no help . The insurance said that the cap is 3k . When we are well over 5k. All my sons Make A Wish stuff was brokenand destroyed. All my tools where stolen. Well after talking with someone that works at the location . They said they had someone living in the facility. That person took many things out in covers when he was kicked out.. Well I know if it took me 4-5hrs to put the stuff in my storage it took them longer to take it out. They asked me why I was always late on my payment and i replied , I'm working out of town. So they knew my schedule. They broke in thru the top of the storage. They left finger prints so I hope we catch them soon. And also the cameras only record for 2 weeks only . The storage facility didn't want to release the video to the cops . Something fishy going on

Love the storage AC and dollies clean and good location

Never use this location. Theives, liars & fools work there. I got robbed by a Worker & her Husband at the FM 1960 location. Employees broke into my storage, stole & destroyed my belongings. Never ever use this Company. There is no way to get Corporate to investigate your complaint.

Nice, clean, reasonably priced and kind staff.

Strong security. Solid as a rock!

Terrible experience. Manager was unprofessional and uninterested in helping. They advertise that they allow you yo use their carts but would not allow it when politely requested so now I had to carry all of my boxes by hand. Very disappointed with their services. I also recommend that you check with your rental/housing insurance because they may cover you property while in storage so that you do not have get the awful insurance offered through this company.

Great group. Brittany was excellent and friendly. Great place. Kuddos.

Deannyka was efficient and super nice! She has a great personality and knowledge of company!

Roz is always helpful when I call.

Roz was great and very helpful

Roz was extremely helpful on picking the right size of unit i needed

Very Nice.

Great service

Roz excellent service and explain everything

Nice facility. Tight controlled access to your space.

Fox was wonderful. She was very helpful.

It is what it is

Rossaland more than kind and understanding, and always helpful also I will keep my storage here because of her

The ladies that work in the front (mainly the woman that just sits behind the desk) are the WORST people to deal with. They DO NOT work with you even in the slightest and she is RUDE. She always has an attitude and I called and called and got no answer so I walked inside The office and found that she just didn’t want to answer the phone. They have fees that they refuse to tell you about until you are in person to pay so you are not prepared for the fees. Would NOT recommend. WORST company EVER!!!!!

Roz was very helpful and informative while helping me pick out a unit I would definitely recommend storing your things here

I used to live there.

Service provided by Roz was exceptional from beginning conversation over the phone to the personable service offered I'm the office. Roz explained my contract thoroughly and did not rush through the process. Moving is a very stressful process in itself, but Roz put my mind at ease. If you're looking for excellent service, this is the place to store your belongings.

Roz is an excellent service provider to all my wants and needs

Roz. Very professional and lack no insufficiencies. All is good

Roz was very friendly and very knowledgeable about the products I needed. And explain how to get in and out of the building.

Roz is totally awesome. Every time I need something she help me with it. I’ve been at the Atascocita public storage for a year. An I will never go back to cube smart due to the customers service is always on point. Thanks Roz for your help .

Roz

Roz . Her service was excellent.

I love this place . Was very clean the storage manager Rossland ward help me pick out my storage . I will recommend anyone there .

Roz was very very nice was informative she made process very smooth

My experience here has been excellent. Thanks so much for all your help Rosalynn. You're the BEST!!!

Awesome help today!!! Thank you!!!

Rob was amazing! Clean storage area and professional!

RoZ is great very nice and friendly

Roz was very helpful

Tabatha was extremely helpful and paitent...best service ever.

Young lady tabatha very nice and helpful

Deannyka helped us find the perfect space and showed us how to properly protect with damp check. She is awesome

I will be going back if I need a unit again because Roz was great. The property was always clean. She help me with any concerns I had.

Easy access, reasonable rates, clean storage areas

The ladies at the facility was friendly very pleased with there customer service !!!!! Also the facility is very clean and nice!!!!!!

Dont use. Worst customer service ever. Some of the rudest service I have ever experienced. They offer a great rate, then jack it up after a few months. There response, that it was your problem. Cant even vacate my units because no one is ever in the. Building and office is always locked.

Place was awesome. Helpful in meeting my requirements. Excellent staff

Service was quick and easy and the attendant miss rozz was wonderful!

Excellent service given by Sharon. Very helpful and punctual

Very nice people. Clean

Very Knowledgeable and Friendly.... Tabatha and Kat were very welcoming... Thank you for all your help ....

Amazing staff, Tabatha, Roz and Katherine.

Tabitha and Rosaline provided great service. They walked me through everything I needed to know, and made it simple to understand.

Roz service was excellent!

The staff is very nice and it's a very clean place.

Management is absolutely amazing! No regrets doing business with this storage facility!

Very clean place and Temetria was super friendly and helpful! Highly recommend public storage over other storage unit companies!

Had a great experience and was able to get units the same day. Also the manager was very helpful and made to follow-up the next day to make sure everything went well.

Good they were nice people and were very coropidive

This a very good clean facility. Katherine, the lady that helped me, was a great help and very friendly.

Great place to store house hold items

I got a great deal with for excellent price! Ms Rossaland was professional over the phone as well as in person. She assured me the best options for my storage size; I would definitely recommend friends and family at this location. Very Clean atmosphere and great customer service. Thanks again Ms Roz!!🤗

These ladies are rockstars. They patiently answered my questions and put my mind at ease. Definitely worth renting here.

Marquel did a great job providing service to me as a new customer!!! Facility is clean and nice!

Rossaland was awesome. Quick, efficient and knowledgeable. All in all easy experience .

Ms. Roz was awesome getting me set up. Super friendly service and nice clean facility. Definitely recommend.

Amber was amazing!!! Quick in and out!

Ms. Roz and her crew are always patient and very helpful.....

Roz was wonderfully help - very nice and helpful. Great experience.

Excellent service! Roz was very helpful and polite!

Super friendly and helpful!

Lots of hidden fees that arnt disclosed until you start the rental process

Shay was amazing. Very knowledgeable and professional. I feel very comfortable with my choice to store at Public Storage because of her. Thank you!

Great Customer Service By Shay B. This place is very clean and convenient.

Cleanest, most well kept storage facility I have ever seen in my life!

Come see Roz you want be disappointed. Great customer serivce and very clean facility.

Shay is very nice and she ave me great speedy service today and a good rate on my storage unit! Thanks!

This place has no customer service!! They were really nice to have me leave my stuff there, but when it came time to helping me out with my issue there was no help! All my stuff was ruined by a roof leak, and no one ever reached out to me. When I realized it, it took a month and the problem still wasn't resolved. I tried to get the manager to at least give me 1 month for free, and she couldn't even do that. No compassion! I had insurance, but I feel the company should have done something because of their negligence.

Unfortunately, I had a very bad experience at this storage, my unit had a roof leak and all of my stuff got ruin. Good thing they recommended to get the insurance, but I ended up loosing money. I'm giving them just one star , because I asked them to give me back the last month of rent. They responded they could not do anything about it, that's why they recommended the insurance.

Bad costumer service.pls don't use this place if you have some valuables that you plan to keep in a good condition.

Please go see Shay she is the best and super friendly!! The nicest “you have too much crap” place I’ve ever been !!

Had a wonderful experience and the customer service was excellent! I would definitely recommend it to others!

Awesome customer service! Ask for Shay - she's great!

Shay has a great deal of patience. We asked and asked questions, driver her literally nuts and yet she continued to show us the different storage rooms available with a big smile!! Thank you

Shay she was amazing. Great customer service, and very caring when it comes to her customer needs.

Roz. Delivered excellent service today!!

Kristy and Rossaland was very kind, polite, courteous, and has great customer service

Awesome people ..Great help !!!

Ms. Ross was awesome.!! Highly recommended!

Roz was very helpful in showing me the unit and going over the details of the rental agreement.

Great experience with Jasmin. Quick and easy.

Roz was great and super friendly! Best experience And perfect way to start my morning move

Roz was excellent!! Super friendly!

Roz was fantastic! Great customer service.

Roz and Cindy were very helpful with helping me find the right unit, I highly recommend Public Storage in Atascocita!

Thanks the ladies were awesome. A special Thanks to Natasha who assist me💪🏽

Ross was fantastic and super helpful! Would give a better rating if I could! Great facilities!

Cindy was great signing me up. Very friendly and professional. The 4 star rating instead of 5 is bcuz the online quote does NOT tell you that you will be charged $21 for the lock they provide. It’s not optional to use your own lock.

Great facility and very nice staff.

Jasmine helped me out at this Public Storage and she was awesome. She was personable and very knowledgeable about the company as a whole. Awesome job Jasmine and thank you very much!!!

Thank you to Jasmine at Public Storage for making everthing run so smoothly.

Roz was really helpful! Great job!

Jasmine was very helpful and very clear with directions with the storage unit and hours. I wish every place would have employees this nice.

Roz was awesome

Jasmine was amazing service and my unit clean.

Jasmine was so helpful and knowledgeable. She did a great job. Totally recommend this facility.

Cyndy was great help and fabulous exerience with them. Highly recommended! :)

Quick and easy. Great service by Jasmine. Thanks!

Rossaland provided great service

Jasmine Great service! Thank you for you’re time and answering all of our questions.

Quick sign up, no waste of time. Very easy process and very friendly staff.

Jasmine was amazing help!

Rossaland's customer service was excellent! I will definitely recommend y'all to my friends and family!

Rossaland was a very kind and had answer for all my concerns

Rossaland very good, friendly n passionate

Ross a land great service, very friendly great facility.