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Controlled Entry -
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
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Public Storage Self-Storage Units at 13744 E Sam Houston Pkwy, Houston, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 39/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 39 /mo $ 46Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 48/moMedium 10'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 48 /mo $ 64Best Price Label+ one-time $29 admin fee2 units left! -
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Advanced Security Features
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5'x10'Online only price$ 51/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 51 /mo $ 62Best Price Label+ one-time $29 admin fee1 unit left! -
8'x15'Online only price$ 58/moMedium 8'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 77Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 62/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 76Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 68/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 68 /mo $ 83Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 71/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 71 /mo $ 95Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 74/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 74 /mo $ 99Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 75/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 75 /mo $ 100Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 139/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 139 /mo $ 154Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 149/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 149 /mo $ 156Best Price Label+ one-time $29 admin fee1 unit left! -
8'x20'Online only price$ 158/moLarge 8'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 158 /mo $ 175Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 160/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 160 /mo $ 177Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 190/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 190 /mo $ 200Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 207/moLarge 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 207 /mo $ 272Best Price Label+ one-time $29 admin fee2 units left!
Some of Our Top-Tier
Electronic gates, cameras,
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Self-Storage Near Houston
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Houston Climate Controlled Storage Near Lake Houston
Self storage in Houston is near Woodson Park Drive just south of W. Lake Houston Parkway. Cheap storage is available indoors in climate controlled storage units, as well as outdoor units with convenient drive-up access.
There are a variety of sizes at this storage facility close to Lake Houston's western shore.
A 5x10 storage unit is like having an extra walk-in closet for folks in the nearby Summerwood neighborhood. Stash away recreational gear from golf clubs for nearby Golf Club of Houston to fishing tackle and poles for angling the many local lakes.
Located next door to Trails at Lake Houston Apartments, residents can store duplicate furniture here in a 10x10 storage unit. Couches, coffee tables, paintings and dining sets can fit into these storage units that are about the size of an average bedroom.
An outdoor 10x15 storage unit is a great fit for kayaks, canoes and standup paddleboards. The drive-up access makes it a cinch to load and unload your paddle craft and oars. When you aren't exploring Lake Houston, that is.
Households near Summer Creek and C.E. King high schools who are planning renovation projects can store about five rooms of belongings inside a 10x20 storage unit.
This facility is located less than 25 miles from downtown Houston, where you can catch the Rockets play basketball at the Toyota Center or take in a show at the Hobby Center for the Performing Arts.
Houston Public Storage has the storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 308)
Shay was very helpful in setting up my account.
My experience with Shay was a awesome and amazing one I would not be with Public Storage if it was not for her
Shay was amazing! So glad I came when I did. Such a seamless process and she was super friendly. Definitely recommend this location!
I called for tv boxes and they told me they had them. When I got there they only had once size. Also, I’ve had a storage unit here for about 4 years and although you can rent a new one for $50 for my size, mine is now $177 so I’m emptying it out. They continuously increase prices every 6 months but keep the new customers at lower rates. Don’t be fulled by the bait and switch.
Very nice and welcoming
Code never works. When I call to ask for help within open hours, I get ignored and transferred to the main line that brings me around in circles. Google says open hours are until 9PM and when I show up before that, the main door to get help from a worker is always locked. I haven’t gotten a chance to put any storage due to this. About $500 down the drain from the workers’ laziness and lack of trying to help since I haven’t been able to get in.
My experience with employees Shay and Jayda were phenomenal. They were kind, patient, and extremely knowledgeable. I had a great experience, especially being my first time using a storage facility.
shay was very kind and helpful! kept the place clean while also offering genuine help, i really appreciate you girl!
I had a wonderful experience renting my storage unit Shay F. Was able to help me and make the process pleasant and easy.
Chelsea & Jennifer have amazing service and are super helpful! Me and my boyfriend had a smooth transaction. Thank you again!
I just rented a unit at public storage and Chelsea was very helpful and eager to show the different sizes in the unit you are interested in she’s very knowledgeable in her work,thanks Chelsea
Don’t do it. They increase rent constantly. They have the same size unit I have listed online for $256/month. They just increased rent to $516/month after going to $406 just a couple of months ago. I haven’t even been there a year. They get you in and then just continue to increase your rent each month.
Chelsea and Jada are Amazing ! Their customer service is outstanding and top notch !!
I had a great experience at this location. The attendants at the front desk, Chelsea and Jenn, were extremely professional and helped me with my issue of my unit not having lights very quickly and cheerfully. I'm definitely happy with the service.
Fast and easy , staff was great and friendly
We rented a storage from the 14645 Woodforest Blvd location. Jason was extremely helpful in getting us set up in our space. Everything was explained to us and we were shown how to access our unit from the keypad and the app. Would definitely recommend this location.
Chelsea was so kind and friendly! She went above and beyond to assist me with finding the perfect unit. I greatly appreciate her kindness.
Chelsea was a great help today. Highly recommend this location .
I am writing to share my recent experience at your East Sam Houston Pkwy N location, which left me extremely disappointed.
On Saturday, December 14th, I placed a reservation online but was uncertain about the exact unit size I would need. Around 3:30 PM, I received a call from Laura, who identified herself as the store manager, to confirm my reservation. Unfortunately, throughout our conversation, Laura repeatedly interrupted me. When I politely asked her to stop interrupting, she responded dismissively with, “Wow.”
I then asked how long my reservation would remain valid, and she assured me it was secure until December 21st. However, when I called on December 18th, I discovered that my reservation had been canceled without any notice or explanation.
This level of service was unacceptable and unprofessional. As a result, I chose to take my business to Extra Space Storage nearby. Their manager was courteous, professional, and helpful in assisting me with selecting the appropriate unit size. Moreover, their pricing was significantly better.
I hope you address this matter promptly, as Laura’s treatment of customers reflects poorly on your company’s reputation.
Thank you for your attention.
Clean and great prices. I recommend to rent here. Laura is friendly and helpful.
The rental process online was so easy. The office staff was great at property #27353.
My experience today was 100 she was very nice and friendly and very helpful especially on the part of technology and I'm grateful to be using you guys again thanks
Laura, here at Public Storage has rendered exceptional Customer Service and Very Professional. More personnel such as this would be a benefit to the Public Storage move towards Future Success!
Mrs.jada was verry nice and delivered a clear explanation. Also took time to go over different options and suggestions. Mrs.jada showed patience. My experience was great and assured my trust in storage with my belongings
It's difficult getting help when needed. Sometimes, the elevators are down. And the price increase is ridiculous. Can't wait to find somewhere else to move my belongings.
Mrs Shellie was very great walked in with nothing but a smile on her great and clean area
New to the facility and the staff has been exceptional with their service. Love it already.
Shelley was a great help. Very patient and customer service was golden.
I appreciate the assistance of Shellie....she showed me the different units available and was very pleasant to deal with.... outstanding job! Thank you!!
Shellie, thank you for providing excellent customer service. Thank you for helping and providing answers for my concerns. You are amazing!
Public Storage is great!! Shelly showed wonderful customer service!
Shelly was extremely helpful. She immediately said yes, and I answered all of my questions. She smiled and was upbeat about everything we asked. Her determination to ensure our satisfaction was priceless.
Shellie helped me with what I needed. She was very good.
Mrs Shereille was absolutely kind Sbd Professional....excellent customer service
10 Star Ratings
They have raised my rent by over a hundred dollars and I haven't even been here a year! And they were already over priced.. There's a clause in your contract that says they can raise your rent whenever they feel like. I'll be moving out asap. Avoid renting here!
We had a great customer service experience with Shellie. She was very helpful in assisting us with our unexpected urgent move.
Excellent service! Shellie was amazing...
The facility is fine, but Shellie is amazing! She's so sweet and extremely knowledgeable about the facility and also the surrounding areas being that she grew up in Texas. I've used Public Storage a few times through the years (mostly in California), and this is the first time that I've felt comfortable leaving my belongings in one and it's all because of Shellie. My sister (who also used this facility) was right, Shellie's a gem.
Ms. Shellie was patient and kind. Love her attitude!
Shellie went above and beyond to make my moving experience as peaceful as possible. She was very helpful and I am really grateful for that.
This is our 2nd time using this location and it’s always hassle free. Shellie is definitely the best !
Shellie is awesome! I wanted to find the right storage facility at the right price and the right size. She was able to show me the sizes of each unit until I found the right one! She’s very helpful and patient! If you need a place to store your items, go to this location and look for Shellie! It’s worth it!
Shellie is awesome!
I absolutely adore Laura and Shellie!
Moving to another state can be overwhelming to say the least. Laura and Shellie made my transition much easier for me!
They are priceless and I am positive that others who have come in contact with them feel the same way!
Shellie was very helpful did a awesome job in assisting me with my rental needs
Shellie has been so helpful and very friendly, thank you so much for making this such an easy process.
Been to many storages and never had the customer service I have had a public storage Ms Shelia is great very patient and informative . Thank you
Ms. Shelly is awesome and super helpful!!
Very friendly and helpful,
Ms. Shellie is so wonderful, she worked with and very kind and sweet as pie. I recommend her highly
I recently had a fantastic experience at Public Storage, and I want to commend Shellie, the desk lady, for her exceptional service. She was incredibly helpful, knowledgeable, and went above and beyond to ensure a smooth storage process. Shellie's friendly demeanor and efficiency made my visit enjoyable, and I highly recommend Public Storage, thanks to her outstanding customer service.
Great experience with Shellie, very consciences person
Great service!!! Fast and friendly
Maria is the BEST SHE GOES OVER & BEYOND GREAT CUSTOMER SERVICE…..
Ms.Shellie was of great assistance 10 out of would recommend
The customer service is absolutely amazing and I would 100% recommended it to everyone.
Mrs. Shelly is very awesome.. sweet lady.. a big help
Thank you Shellie my experience with public storage was excellent and great customer service. Five stars all the way .
Ms. Shellie has changed my opinion on storage facility staff for the positive!. For her level of customer service alone, this place is worth the investment.
Extremely frustrated. I originally started renting a storage unit starting on the 8th of the month. The storage facility changed that date to reflect the 1st of the month.
We are retired and veterans on a limited income. We emptied out the unit on the 3rd of the month and I cannot seem to get an answer on not being required to pay a full month .
It seems unfair and unethical to require me to pay for a full month when we had to drive 14 hours to get there and had the unit clean and empty 11 a.m. of the 3rd. I was told I would have an answer in 78 hours but I am getting notices already stating that legal action if not paid in 10 days. As long as we rented from you and there is no consideration or flexibility. Is your company really that greedy as to take advantage? I have not once in 4 1/2 years been late.
I am in the process of moving in to another storage facility which does adhere to month to month based on move in date which is larger, nicer and much less expensive than you Public Storage
Nice and courteous
Very professional and good location
The staff is absolutely phenomenal, consistently providing top-notch customer service.
Chelsea was super sweet and very helpful. I really appreciate her for helping me and my husband out.
friendly staff. Very clean.
Hands down the best Public Storage location! The staff here is incredible especially (Shellie) they do a good job with making sure your moving process is smooth by going out their way to help or answering questions. The environment here is friendly, professional, and welcoming.
Ms Shellie was super helpful in answering all my questions and I surely had a lot of questions. She even gave me a tour of a couple units to make sure I was purchasing the right size. The customer service from Shellie and Chelsea was great. Thanks for making this process easier for me and my family.
Let me add , I love the customer service from Chelsea and Shellie.
So after moving in yesterday I realized I needed a larger space. Chelsea helped my transfer with no problem. She made the transition stress free.
Great experience! Shellie and Chelsea are the best!
Great customer service awesome company!
Shelly & Chelsea are WONDERFUL & such a BLESSING. They are soooo HELPFUL and caring. They really try to help you with your rental needs. The storage facility is neat and clean. I’ve been here for some time and haven’t seen any bugs!! That’s important and something to consider. I recommend this location HIGHLY!!
Great customer service. No problems. Ms Shellie is awesome 😎
Very good customer service Shellie was very helpful and nice
Shellie provided me with excellent customer service! I highly recommend this location for all your storage needs 😊
Laura, Shellie and Chelsea are all great. They have much patients, very helpful and kind always a pleasure speaking with them
Sheilie is an angel
Ms. Shellie was awesome. She really helped me out tremendously.
Shellie was amazing. Very helpful and insightful!
Clean climate controlled nice staff
Shellie was a great help, showed me around and helped me locate a unit that fit our needs.
Help out a hole lot very helpful
Very Good Service Was Helped Immediately
Very clean units at this location. I love that it's a climate controlled facility and the staff is very friendly. Especially Mrs. Shellie!
Friendly and helpful!
The ladies in here are such helpful sweethearts, they both go the extra mile..❤️❤️❤️
They smiled with happy-go-lucky
Clean and affordable!!!! Great spot on the beltway!!!!
Shellie at this location is fantastic. She has really helped us out and we have been at this storage for almost 4 years and she’s the ONLY PERSON that has tried to assist us. Thank you so so much Shellie!!
Out of my 2 years dealing with public storage Chelsea has gave me the best customer service ever! Definitely should have a Chelsea in every public storage ! Thanks for your hard work chelsea
Chelsea helped me on getting a unit she was so helpful and so nice, my kids loved her as well she was so sweet with them.
Shellie and Chelsea Nice person very honorable and polite and professional
Ms.Shellie was wonderful in helping me choose the size of unit I needed. Also I have an injury right now and she picked out a unit close to the door for me.
Ms. Shellie was very helpful. Great customer service.
Definitely a 5 star storage especially with Mrs.Shellie being the most helpful person there love her kind spirit and honesty she’s the sweetest .
Shellie and Chelsea was awesome. They made sure if I didn’t know they informed me. Thank you ladies for fabulous customer service!
Warm friendly and great customer care and service!!!
Great Service ! Ms Shellie was very Kind and Helpful
Mrs. Shellie is very phenomenal. She gives great customer service always. This person is a great asset to the company. Shellie gives great representation of what a company associate should look like.
Shellie was very big help and very nice
Horrible staff. Very rude. Looking for trouble. They use the rules to harass people. The facility is nice, but the personnel appears to be in business of getting rid of their customers. I deal a lot with storages due to nature of my business. This facility is my worst experience so far. Harassment bordering with extortion. Do not rent here.
Ms.Fawn Smith was such a delight, so sweet, friendly and helpful such a precious soul.
She’s definitely a keeper!
Ms. Fawn Smith is a great and kind lady loved her the first day I met her.
Ms Fawn Smith was amazing. Great personality and made the process seamless.
Worst place ever. Never any dollies available to help with moving things. Always need your passcode to use the elevators. Seems rent gose up every 4 months with out a notice. Have left several voicemails with out a call back. This place is seriously an inconvenience especially for a working professional who travels for work. Also there is always someone in a black Honda Accord without a security uniform parked in the back entrance for long periods of time not moving things just there observing you, makes you feel so unsafe. Seriously go elsewhere and save your hard earned money.
I had a wonderful experience at this location….Ms. Laura and Ms Shellie are totally proficient efficient and awesome…I recommend this location to all….💯💗
This place is just out here stealing stuff from people!! I won a unit via an auction and had till 6PM today to pick it up, and when we arrived to pick up our unit we were told that we hadn't paid for it in time and so they TOOK our unit and sold it to someone else, but we were there before our 48 hours were even up!! I would never do business with this location! Not to mention the lady at the front desk was very rude and refused to acknowledge any wrongdoing on their part whatsoever!!!!
Shellie, is a good associate and very helpful. She is the best 👌
Shellie did an amazing job with assisting me through out my move. So sweet. I recommend this site.
Shellie is the best! She went above and beyond to get me taken care of. I appreciate her customer service. Definitely recommend this location.
Shellie provided me excellent friendly customer service. She took the time to explain things thoroughly. The facility is clean and well lite.
Worker was quite cooperative, friendly and extremely helpful. I would surely recommend this place.
Had pretty much my entire life stolen out of my storage unit from the unlocked one next to it in 2022. They just peeled the wall back like a can of tuna. Staff at the time was really unhelpful and the insurance the company offers never did anything either.
Shellie was amazing she was able to assist me as a longtime customer! She is very knowledgeable with the policy and procedures and customer service is impeccable. I recommend this location for its easy access and cleanliness and amazing staff support! Please go and rent at this location
I love the service and the storage employee was all so wonderful
Shielly was amazing and very knowledgeable and helpful!
I recommend this location with Shellie and Laura. 100% satisfaction customer service and recommend this location to anyone keep up the good work guys
Laura and Shellie were wonderful
Mrs. Shellie is the magic goddess… she makes things happen… this by far is one of the best storage facilities in:near Humble area
Shellie was absolutely phenomenal.
Manager was very professional and helpful she was very knowledgeable
Location was easy to locate and Shellie was friendly and helpful.
Mrs. Shellie was very nice and went above and beyond in customer service…
Mrs. Shellie was very helpful and had all the information available as soon as required. The place is well organized and clean
Mike is very helpful and informative with all whole process.
GREAT OVERALL EXPERIENCE
Michael really help me out today, I Thank you for a very helpful young man.
Mike hooked me up right.
Took very good care of me as s customer
Shelli was extremely helpful and kind. She took us to multiple units and answered all our questions. All the units were very clean. I would recommend this location.
Shellie, was a big help and has great customer service and very patient !!
Mike was super helpful! Thanks for giving great customer service.
Mrs Fawn was a total delight and without hesitation made sure to shown me all sizes so I’d pick exactly what’s best for us…. Great job!!!
Mrs. Fawn Smith is both polite And Professional. The facility is very clean And very organized.
I just wanted it to be known about the awesome experience my husband and I received at CubeSmart on 5414 Calhoun. Mrs Fawn Smith has excellent customer service skills she is so friendly and a joy. I wish all establishments had a Mrs Fawn Smith. If you are in search of awesome service when looking for a storage go here and experience it for yourself.🥰🥰
Manager Laura was very helpful and easy to talk to.
Ms.Fawn was very nice and helpful throughout the process. I will recommend this storage location
Mrs fawn smith was amazing left me with no questions to ask and great customer service
Shellie was professional and helpful throughout my visit.
I was helped by Jay and he was very patient with me. He showed me 2 different units to help me better make my decision. I was the worst, slowest customer ever and he still maintained patience and professionalism! Had it not been for Jay I would have continued to waste my time and money! Keep up the good work Jay and im sending blessings your way.
Btw this place needs carts, people need to stop stealing.
Ps I originally posted this a few months back but it was the wrong location.
Laura & Shellie were amazing! They helped me vacay effortlessly with no issues! Thank you so much ladies! I really do appreciate the amazing hospitality.
I must say Jay made the whole experience worth it.
Kimberly is amazing !!!
First time renting a storage. Jay was super helpful and knowledgeable! He assisted me on finding the best unit that suits my needs ! Definitely recommend him ! He needs to be promoted !
Kim was great at helping me troubleshoot an unforeseen issue. Good thing she was there to help.
So I just got off the phone with an employee who told me that everything I was told upon renting my unit was incorrect, so this whole time I have been getting charged for unnecessary charges that are non-refundable. To end an awful experience, I was told I should have read my contract better!! Wow! So don’t trust these employees and read your contract
Laura was wonderful she provided me with excellent service
Kim was extremely helpful in helping me get transferred to another unit that would work for my budget. Her professionalism and outstanding customer service saved me alot of trouble and was much appreciated.
Do not and I mean do not rent here. I reserved a unit and received a text saying it was ready. I got there and my access code did not work. I went to the office and it was locked on a Saturday at 1pm. I called the number on the door and they said they tried calling the employee but couldn’t locate her. 45 MINUTES later she showed up. I go to my unit and there is a lock on my door that I just rented. I go back and ask for a refund and they only gave me a partial refund. They said they couldn’t refund the administrative fee…..you mean when I was waiting almost an hour for the admin to show up? Oh ok. Never again. I also ran into two other people who said they were looking for her too and she always is gone.
Laura was amazing, the facility is beautiful. I was greeted with a beautiful smile . I was in and out with no issues! Thank you Laura!
Service was excellent, quick, and easy. Thank you Ms Shellie for your professionalism.
Laura was extremely helpful. Can’t help but rent because she makes sure you get what you need!!!
She’s the best
2 words. Fawn Smith. She is phenomenal. She assisted me today in getting a storage unit. She provided excellent customer service while going above and beyond. The facility was very clean and the price is reasonable.
Worst Public Storage facility I have ever used. Climate control is not what we got here. Most of our cardboard boxes collapsed b/c of lack of temperature control and humidity. Our unit was on the first floor facing an outer wall, where water builds up outside and leaked into the storage unit, and multiple boxes of clothes were moldy and destroyed. The cleanliness of the facility is also not their focus.
Kim IS the real deal! She’s lucky she’s taken, a full on hooter. She’s one of them ones. Besides my personal belongings, my heart is stored here with Kim <3
I just want to say thank you so much Kim for everything you did. You made everything so easy for me to move in especially with my disability. I recommend this Public Storage to anyone who needs a safe and climate controlled storage space. Thanks again! God Bless!
Shellie was amazing!! Super cool experience. Quick and helpful! Thanks!
I just called about my rent and Kim answered, OMG I JUST LOVE HER AND NEVER SEEN HER BEFORE LOL! She is just so sweet and helped me out alot. I sent her a virtual hug. She probably thought I was playing but I was so serious 😂😂 THANKS KIM‼️‼️‼️
Kim at the SummerWood location deserves nothing shy of 10 Stars but if all Google has to offer is 5 stars I'm giving it cause she is the BEST...
Kim is the lady! She’s so attentive and helpful, and got me fixed up for all my needs. Kim, thank you! You rock!!
This public storage is wonderful well kept property. The manager Marc and Kim were very courteous and punctual in helping me fill my storage needs!
My representative Kim was amazing very friendly and cheerful… She was very helpful and answered my questions… i felt very comfortable and not rushed… Thank you Kim for making my visit very pleasant.
Stay away from this unit if you want your property not stolen. This place gets broken into very frequent and management is horrible. Good luck getting insurance to reimburse you for everything that was stolen. Your unit could accessed from adjacent unit and they'll steal your property without any evidence of breaking the lock. Management will deny any wrong doing, this unit changes hands a lot now I know why. When I got this unit, I thought this won't happen to my property but I was wrong. This place deserves zero star honestly. The local police know the place to be having constant break-ins.
Kim was awesome and very helpful
Ms. KIM SHE IS SO WONDERFUL VERY HEPFUL !!!!!!!!
If I could give 0 stars I would. I went to my storage over the weekend to organize some things for my departure from the storage since I am preparing to move. There was one month where I failed to pay my storage due to payment information not being updated so they cut my lock and I did not have access until I realized I needed to make the payment. Once I did that, I went in and purchased a new lock from them and placed it on my unit. At the time I did not check my storage BUT when I went yesterday I discovered my things has been gone thru and my televisions were gone. Someone who works here is going thru units when they are cutting locks and taking items. My storage unit never went to auction so they never had a right to try and take possession of my belongings. I have filed my police report and my claim with the insurance but I advise anyone NOT to rent here and if you have a unit I advise you TO CHECK IT ASAP.
Laura the manger is a great help appreciate her professional attitude
Great facility, Laura was great, highly recommend
If you want Fast and friendly service ask for kim 10 out of 10 for excellent customer service
I felt so bad because I was unsure about getting a unit and had so many questions but Kim assured me it was not a problem and convinced me on getting it she really helped me feel at peace I'm very happy she was there to help she was great
Had a fantastic experience with the lovely Kim. she was so inviting and just had an amazing attitude and atmosphere so welcoming
I am so amazed at the level of customer service this store has I will be coming back every time I move just for KIM's amazing service she is very much appreciated!! I don't know how much she's payed but I'm shur it's not enough she deserves a raise and a promotion 👏
Explained to Kim I just moved to Houston & this was my 1st time ever renting a storage unit & she welcomed me here & was awesome she definitely goes above and beyond for her customers all 3 times I came in she had a smile on her face & kept it there we definitely need more friendly people like her she was able to answer all my questions I am very satisfied with service and glad I choose that location & will definitely recommend it to everyone WAY TO GO KIM♥️
Kim was amazing and very helpful!
Laura was extremely helpful in finding a storage. She went above and beyond to make sure we found exactly what we were looking for. I would recommend anyone to come to this location...and make sure you ask for Laura.
Kim was awesome!! Definitely was a great help.
Clean? for an inside unit...it's pretty dusty.
Service? 2 stars is good enough.
Access? I prefer the ones with doors then the sliding doors...you have to enter your number a lot of times till you know it by heart with your first entry to the facility. ( that's how many times you have to enter it) with doors, you just keep it open. Price? Ridiculously high unless you get it online. Will I rent again? Maybe. Have to watch out for them roaches, there is plenty to go around.
Don't forget you have to purchase their lock. And it's yours to throw away or sell it foward because who uses those kind of cylinder locks after you are done with public storage. That's a waste of money.
Great customer service nice clean facility I feel safe keeping my variables in this place
The storage unit was clean but the rates are RIDICULOUS!!! ESPECIALLY IN A PANDEMIC 😭
Jennifer was a huge help . So polite and sweet . She answered all my questions and gave me THE BEST service !
Great facility, great location, and great staff! Thank you Laura and Vanity for everything!
Jennifer and Laura were such a big help! They were great to work with and made everything simple and easy.
Vanity has great customer service , fast and easy process
I just want to say I had an awesome experience from A to Z. Staff was nice place was clean and very professional. The manager Laura was very helpful and you can tell she takes a lot of pride in customer service, and was very informative.
Thank you all for helping us out
This public storage is wonderful well kept property. The manager Laura was very courteous and punctual in helping me fill my storage needs!
Wouldn’t have been able to do today without Laura!!
Thanks girl, you are awesome !!
Laura was super amazing and very kind! This location 10/10 would recommend!
Excellent customer service!! Laura was exceptional, very pleasant and helpful! She helped me with all the issues I was having and was super patient with me. This Public Storage is very clean and well kept. I highly recommend!
Brittany was very patient,professional,efficent. I HIGHLY RECOMMEND this storage. Thank you for all that you do. P.S A SATISFIED LOYAL CUSTOMER.
Vanity & Jennifer are the best!
Stopped by the summer wood location and was greeted by Jennifer and Vanity.Both we’re very friendly and helpful.I was able to find the right storage for the right price thank you!!
Vanity & Jesse were excellent and very helpful!
Vanity is awesome and a great help