Public Storage Self-Storage Units at 9630 Hillcroft Street, Houston, TX

I have been going to this location since about four months ago.Tarsha is so amazing at this location.The property is so clean and neat.She always have a smile to greeting her customers.she goes over and beyond for us.thank you.tarsha is always here to help me.i am coming back customer.i only want to store at her location

Tarsus is so nice

Terrible service, a very rude black lady helped me, she closed early because they were already waiting for her and she didn't help me, then I wanted to leave the place and she didn't open the door for me. I had to wait for another car to leave so I could leave, that lady doesn't know how to give good customer service, they should fire her. pésimo servicio, me atendió una señora de raza negra muy grosera, cerró antes de tiempo porque ya la estaban esperando y no me atendió, luego quise irme del lugar y no me abrió la puerta. tuve q esperar que otro carro saliera para poder salir, esa señora no sabe dar buen servicio al cliente, deberían despedirla

Tarsha was super helpful

Tarsha is so amazing

Mrs tarsha was super nice.she had amazing Xmas music to make the wait easy.she is very nice.tarsha is so kind. Tasha is always helpful . Tasha always have it so clean

Tasha is,super nice and she is,so nice

Tarsha was so amazing .she walked me threw the property three different times .so I can be okay with my lease.the property was so clean.i recommend this location

Mrs tarsha is super nice and property is always so clean

Ifeoma is a ten.super nice and sweet.she is very kind and understanding.she give five star service

Miss tarsha is super nice and the property is always so clean.she is always treat me❤️☺️ so nice i had to return back to her location

I’ve had the worst experience with Public storage. I originally started off on Larkwood. I was there for about a year until they got an infestation of rats on the second and third floor. Instead of compensating us, or being courteous, we were told to simply move all of our stuff to the first floor even though rats were everywhere. It smelled horrible and you can visibly see rats running around. I then moved to the Hillcroft location which is close to my home. This experience has been interesting. My unit is constantly hot. I’m talking over 90°. I have reported this at least seven times to corporate. Nothing has been done. I’ve requested a callback no one has ever called me back. Instead, I received a message yesterday that my unit will be going up by $50 even though I haven’t been here a good three months. I’ve had nothing but bad experiences with Public storage and plan to move all my things out very soon.

Tarifa Washington so nice and the property Was clean

Horrible. Please avoid this place by all means and measures. The quality of the units is below low and the manager of the place is nice to you only when she needs you to sign up. Also be careful and mindful. They charge whatever they want. Not what you agreed to pay for your unit. Zero stars for customer service.

Returning customer.I loved Mrs.Tarsha is so amazing .I had to come back to her and the public storage on Hilcroft

Initially I left a great review and I still think the manager is awesome but with all due respect to her, I'm disappointed and unhappy with the poorly maintained facility and the overcharging! It's insane. I have been overcharged several times, charged twice for one month and even though I was promised a refund will be issues to be immediately, I didn't get my money back at all. the facility is beyond horrible. No maintenance at all it seems. About 6 months ago, I was told the locks (that you break your nails and twist your hands on) will be replaced but nothing has been done yet. You cannot open those locks without help from the manager. I'll be getting out of there asap. I strongly recommend you avoiding renting a unit there.

Tasha was super helpful always.i always see her cleaning them hallways.

Tasha is so nice and .she always give the best help

Tarshia was so nice and appreciated all that she done for me

Tarsha Cole was so nice and sweet.she went over and beyond to help me.i recommend her and her location.I have been to many location.when she showed me the unit.her hallways was so clean

Tarsja was so nice and the property was so clean

Tasha is so helpful

Tarsha is amazing! She helped me throughout the process to rent my unit— I got a lovely climate controlled unit with the second month for free :) Thank you

Tarsha is so amazing

Tarsha was super nice

Tarsha was so nice.she helped me complete my rental and she help me with my app

Tarsha was nice and the property was so clean.i left and now i had to come back and lease from her again. She is,so amazing at wbst she does

Tarsha is so nice and amazing and super nice .the property and the hallways are very clean.I love how super nice

Tarshs , very helpful and sweet. Looking forward in doing business with her.

Tarsha was so helpful and nice.she got me in there and leased my unit quickly

Tasha was so nice and sweet

Tasha was so understanding and nice

Tarsha is amazing thank you

Tarsha Cole is amazing and super nice .five star service.she always.i had a overwhelming day and I walked into her location and .I could not help but cry and she prayed with me.i love her smile thank you

Tarsha took care me the whole time while I stored there

Tarsha is super amazing and nice and the property stay clean

Tarsha is amazing and helpful.tsrsh was so kind and super amazing .always have a smile

This PS on Hillcroft has been an excellent resource for storage of family goods for over a year. Several encounters with Tasha, the manager, have been positive and shown a well-run and clean facility. The facility is near other neighborhood businesses and easily accessible during business hours. I would consider using this storage business again.

Tasha is amazing

Tardía was so nice.and she helped me

Tbank you .tarsha for helping me

Tarsha was so nice.she downloaded the app for me andceven walk me threw my e rental process.thank you tarsha

Tarsha Is super nice and super understand.I recommend her and this location to anybody

Great tarsha service! Knowledgeable, friendly. Trish was awesome. And she is amazing

Tarsha is super nice and the property has been amazing .since you started.thank you tarsha

Tarsha is super nice and very patient

Tarsha is nice and the property is so clean.tarsha always have a smile

Tarsha is so nice and pleasant .she always here to greet the customer with great customer service.tarsha always here to greet me with a amazing smile and spirit.she always goes over the top to help me.she even prayed with me .when I was going threw a rough patch in my life.she always tell me .to keep improving in myself and life.i know this is not her job.I want to thank you for always being the best

Tarsha is,so nice and clean

Tarsha was super helpful and sweet thank you again for all you help she was very amazing. Come here if you need storage.

Super nice tarsha

Ifeoma and tarsha was so helpful with our storage space after going to public storage.they was able to be patient and nice

Tarsha and Ifeoma were amazing. Fantastic customer service. Very helpful. These girls need a raise.

Tarsha cole was very helpful !! She is amazing I will def recommend to everyone!!

Tarsha Cole was the most helpful storage Manager I have ever met! I’m slowly moving away from another company to Public Storage and she has made this the easiest transition ever! Thank you and God Bless!

Tarsha cole is super amazing.she showed me how to work the public storage app and saved money .she was supwr amazing with making my reservation

Tarsha was very helpful and even figured out a complex name transfer that she had not encountered before.

Trash’s Cole is amazing and super nice

Tarsha cole was excellent! Very enjoyable to work with.

Tarsha,she is a very nice toperson to to

Tarsha was so kind and sweet.she was so understanding

Tarsha cole - very easy to work with! LOVE this location and have used it for years. Please keep up the great work!

Ms. Tarsha is very helpful and efficient when it comes to.any of my needs or questions at this location. Amazing customer service!

These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!

Tarsha was super nice.I tell everybody to come get the best employee experience here at this location

Tarsha Cole isxso sweet and nice.i love see her smile

I just wanted to come on here since Tarsha was such a big help last week thank you so much tarsha you are such a good employee you really go a extra mile to satisfy your customers ☺️

Tarsha was so amazing at her job she really helped me when I needed someone to unlock my storage thank you so much Tarsha 💗😭

Omg Tarsha Cole was amazing she really know how to do her job I went there to get my storage unlocked and both times I went there she was calm and helped me thank you so much Tarsha

Tarsha was so professional in assisting me with all my questions and concerns. She is very informative and detailed! Thank you so much for helping me :)

Tasha Cole is super nice and amazing.i suggested e erybody to come to this location.she always put her customer first.

Tarsha is amazing she knows what she doing she understanding gives good service and all the good vibes

I don’t even do reviews but Tarsha was amazing she really helped me with everything and was really good at her job thank you so much Tarsha I will be coming back

The best experience!! Ifeoma Really helped me out in a Major way. She definitely kept the holiday spirit going for me by allowing me a chance to get paid I really appreciate it Your the best !!

Tasha Cole was my Christmas Angel! Great customer service with a smile. 😊Fantastic experience with her and Public Storage!

Thank you Tarsha for reaching out to confirm my online reservation and for your assistance with my new customer requirements. Your patience with me and my many calls was truly appreciated. Happy holidays.

I love my job .I love all my customer.I welcome everybody to My Five Star experience

Tasha Cole was so attentive to details. I recommend this location for its professional service!

Tasha Cole is awesome. I have been here for years.she was able to get my a lower unit.she always happy to help her customers.she tries to solve all our needs.Merry Xmas Mrs Tarsha.Thank you

Tarsha cole was so helpful and amazing.I love going to see her.she makes you feel at home at her location.she treat you with a lot of respect

The manager there is the most unprofessional person I have ever encountered in life. I went there twice to get a storage and left both times without service after heated confrontations with this lady, and then her boyfriend or husband or whoever he was supposed to be, both times came out of the back as if he's security or an enforcer. The first time was, I believe a Monday morning about 10, 11ish... According to her it was her offday, which is of no importance to me... don't you work here and live in the apartment on the property and refuse to rent me a unit? Thanks allot employee of the month. 3 months later after the incident left my mind I find myself back in there again to my dismay... This time it was a Friday around 6:30 and she informed me that she is off duty at 6... Once again I'm refused a unit... She should be a shareholder... Oh did I mention that I own and operate a food truck in that area and I will continue to persuade the 10,000 plus customers that I serve on average per MONTH to never do business at this location?

Tasha Cole thank you .u were very nice and helpful

Tarsha was very helpful / professional with communication. Excellent job with assisting me with getting a refund. Thank you , Tasshan Smith

Tarsha cole. Very professional persona, felt like I was at home

Tasha was awesome I will definitely come back if I need a storage

Grate customer service and are always willing to work with you.

Buen servicio más de un año, muy amables

Tarsha is amazing anda súper nice

-No guarden nada ahí vienen desde California a robar al Pueblo Texano.

Tarsha cole is amazing.she filled my heart with so much passion and love.she went past her job and duties

Tarsha Cole was amazing and helpful with my lease and saved me a lot of money

Mrs.Tarsha is amazing helpful and kind! Loved the assistance today !

Tarsha was a great help..very friendly and very helpful..Thank you Tarsha❗️❗️

I gotta say, Tarsha at this facility is fantastic! She has been helpful to me in so many ways and has always been my "go to" Public Storage associate. She's a hard worker and takes her job seriouslay. I appreciate that. She is also a very good communicator. Thank you Tarsha and Public Storage! David Yeary

I met Tasha cole.she is amazing and the property is so clean

Tasha Cole is nice. She helped to easy to lease my unit

Tarsha is amazing

Ms. Tasha was an amazing help. I recommend this public storage to anyone looking for storage space in the southwest area.

Tarsha is súper nice.property is súper clean.she alesys working the proerty.alwsys have smile

Taraba cole si Amazing,very .

Hello, found out today that customers are not allowed to use the dumpster on-site, it’s locked. I was told that “it’s in your rental agreement”. I’ve read over it twice…anyone know where the information can be found? I’ve been a customer of the location for years, and it wasn’t until this year that I noticed the dumpster being locked, and there are no posted signs. Thank you

Tarsha was awesome. She explained everything to us and we got our storage unit quickly and easily. I highly recommend this public storage location for all your storage needs.

Mrs tarsha is amazing and nice

Tarsha Cole was cooperative and extremely helpful to me yesterday as I was moving out of my unit. Very pleasant and definitely went above and beyond.

Came In to check pricing & storage options at this location & the property manager Tarsha was super helpful! She Took the time show me all the units she had available that would accommodate me & did a break down of the pricing. She’s the best, Thank You Ms Tarsha!

I met with a customer service Manger at this location.Tarsha welcome me with a smile.the property is very clean

Tarsha was so amazing and she allowed me to see many storages before i decide on the best one for my budget

Tasha is nice.the property is clean

Met with Tarsha and she was a pleasure!! She was professional, knowledgeable and was more than happy to assist with showing us different sizes, that could meet our needs.

Great customer service. Was a huge help is finding a storage unit that would fit my budget and also fit all my household goods

Tarsha was lovely! Very helpful and friendly! Made me feel comfortable that she is dedicated to customer service and security of the property.

We just moved from PA to Houston two weeks ago and needed a good storage unit fast. Tarsha was very friendly and helpful. So far we are very happy with our storage unit (size and location). The place is also close which makes everything much easier.

Very thoughtful and helpful

Tasha was so nice,property clean.

Tarsha cole is so amazing.she was so helpful.the property has been so clean and neat.since she started

Thank you Tarsha

Exceptional customer service! Chasity was a great help!

I went to purchase some moving boxes and Tarsha Cole was such help! She’s very efficient and professional at all times. Always smiling and truly enjoyed my experience with public storage. I would highly recommend services and needs with Mrs. Tarsha.

Tasha really helped me out with my storage situation and was very insightful with her information and directions.

Tarsha Tasha did everything to help us accommodate the customer with the payment and taking care of his storage unit we gave her a five!

I had some valuable stuff in storage like my year book and pictures. They were auction off in a storage. How can I get back?

It was because of Mona Explained everything. Make sure i understood. Great experience

I love coming to this location. I had my belongings here for about two years and service is great. I've met a new receptionist Monica Lara and she's been so understanding and helpful. Great work ethics and willing to do more than most. She keeps the lobby clean and organized also has a wonderful attitude.

I came in for a parking storage and the customer service rep, Mona, was amazing and very helpful! I feel like my items will be safe and taken care of. Because of her, I would definitely recommend friends and others to check this location out.

TRISH WAS AMAZING TODAY CAME IN AND OUT ASAP

Trish You ate doing GREAT

Trish was wonderful

trish was so sweet and i love her attitude.

I rent a unit here. It is very clean and I feel safe when I go there. The staff is very helpful and friendly.

Trish is very helpful and made it easy.

Trish was a good manager

Trish good

Trish was wonderful to work with with she went above and beyond to get us the space we needed !

Trish is amazing

Trish was awesome

Trish, was very kind, efficient and knowledgeable, Got me in and out

Always helpful

Trish , thanks . Awesome services. Great full to get a unit. Thanks

Trish was personable, knowledgeable and professional.

Trish was very nice and helpful loved her attitude overall.

Trish !! Thank you so much for your help at public storage. Polite and very Professional and great customer service.

Trish was very helpful and insightful with what I needed. She took her time with me and got me what I needed thank you so much your an outstanding person and did an amazing job.

I always get confused in the storage lot 🤦🏾‍♀️ but Trish always give me good direction 😭😭 thanks girl

Trish was good helping me with my conflict with payment. Good job

Trish was good helping us with the situation

Wonderful Customer service! When you go ask for Trish, she's so polite and helpful! Helped me the entire time while there, Thanks again!

🥺 you gotta luv Trish , every time I come she always smiling & telling jokes .. she knows my situation & always try to make me feel better ! Great customer service 💕

Trish was AMAZING 🤩 Her customer service is OUTSTANDING.She helped me with everything I needed help with no problems. At one point I thought she was even the manager.She always smiles and she’s pretty. I recommend this Public Storage 100%

Trish was awesome she helped us figure out the perfect size and was very professional!

I js want to point out the front desk lady Trish , she was so amazing & helpful.. answered all my questions with good customer service & not only that she was very humorous! I definitely will be recommending this storage to my friends

Trish was very helpful and has great customer service skills. Thanks again for your help

Trish did an outstanding job with providing me with the best customer service i could ask for i definitely will be sending my friends to this place!!!

Trish had great customer service, made sure she could do everything if needed!! Thank You!

Trisha has great customer service , when I had any questions she gave me direct answers!

5 stars ⭐️ just for Trish for being amazing and very helpful look for TRISH next time you step in. Thank you.

Thank you for the wonderful service I received at this location.Trish provided great customer service skills. She went above an beyond to answer my questions accurately. I surely appreciate your service.

Ty Trish the best manger help me a lot

Triah was great! Very polite and a clear communicator.

Trish had awesome customer service. She was extremely courteous and professional when she assisted me with changing my unit.

Cada vez que vengo apagar no hay nadie en la oficina. Tengo que volver tres veces para ver si encuentro alguien que atienda.

Trish was super friendly and very helpful.

Trish was awesome

Trish was very helpful and friendly. Made sure I was satisfied.

I would like to thank Trish for helping me today she was very patient and answered all my questions. Great customer service ! I would recommend this location to everyone Thank You Trish

Trish is the sweetest most helpful(and cute) manager you could ever ask for when looking for extra storage space. The property is clean and well kept, very secure. Im glad I came to this location.

The manager Trish is excellent. Highly recommend.

Trish was amazing. Very attentive & answered all our questions!

Trish was great! Walked us through and explained everything in detail!

Trish, has excellent! Wonderful! Definitely recommended!

Came in today and talked to Trish, she was definitely friendly and awesome! Customer service is 5 Star 🤩

Trish gave awesome customer service.

I give this location 5 stars, very clean and well kept. The property manager Trish was very nice and very helpful. She has excellent customer service and is very knowledgeable. Would deffinently recommend this location to others.

Trish. Very helpful and goes above and beyond. Definitely my go too storage location especially because of Trish, she is awesome!

Trish , was very knowledgeable!!!

Trish has good customer service !!!

Trish she was really helpful with finding me the right storage space. Loved her energy

Trish has good customer service

Trish was GREAT!!!

Trish was very helpful and understanding would highly recommend her to anyone that's looking to move items.

Trish was super helpful

Mrs Trish was awesome , had a awesome experience , and need RAISE

Trish handle my friend very AWESOME

Trish was GREAT

Trish is awesome!!! Super helpful and friendly. Great place!

Trish was very helpful today.Process was quick and easy . Please ask for her when coming here !

I managed to get a storage at the last minute, and got a great deal. Trish helped us out and provided great customer service. This is a great location, pretty safe and clean! Definitely recommend.

Trish is awesome

Trish and Briana are great! Was fast and easy

Trish provided knowledge and quickness so much appreciated.

Trish helped me out with everything!

Trish is AMAZING love herrrr very helpful!!

Trish was very welcoming good attitude very helpful wasn't in any rush she answer every question i had to ask her she is great thank you Trish and public storage

Today It was my first time going to a public storage and Trish made the process very smooth. Thank you!!

I was inquiring about a space at this location and Trish provided me with the BEST customer service

Trish nice customer service , glad to be back!!!

Trish is the best in customer service. She's always willing to help you when you don't understand something. It's been a pleasure doing business with Trish. Highly recommend this location.

Theater

Trish is the best at helping us.

Trish was so helpful and nice!! Thank you

Trish great service

Trish was cool and beautiful, and great customer service. Raise strongly recommended.

Trish was very helpful and made my experience very easy. Best ever

Trish is very energized and welcoming

Trish. Was very prompt a d efficent.

Trish was AMAZING Lots of energy !!!!!! Helped me out super fast I was in and out !

Trish was very helpful and easy to work with. Thank you.

Trish extremely professional , I always have a "WOW" experience, and should be property manager.

Trish did an excellent job and explain everything with great detail . Needs to get paid for.

Dontresha was great very good customer service and I will recommend this store to anyone

Trisha was very helpful and courteous.

Trish she very nice and very helpful thanks

Trish very good service

Trish Very helpful.

Trish. Good service

Trish is a really amazing person and really good helper 😁

Trish. Is an excellant customer service agent it was a joy meeting her very informative and patient.

Trish Good

I was harassed to pay a line fee and did not have the unit more then 20 days. Line fee hi way Robbery they are Swindlers they Rob me without a gun...

Trish very friendly person customer service was great thank you.

Trish is awesome!

I RECENTLY INQUIRED ABOUT A STORAGE UNIT, THE YOUNG LADY (VERONICA) THAT I SPOKE WITH WAS VERY HELPFUL. I WOULD RECOMMEND THIS LOCATION TO ANYONE. THANKS AGAIN VERONICA FOR YOUR HELP & THE PLEASANT ATTITUDE!

I came in and inquired about a rental and Veronica explain to me the process and the e rent process when I’m ready. She was so helpful and exceptional with helping me. She had every answer I need.

Trish was excellent

Veronica is the greatest customer service rep I've ever dealt with in my life! She was very nice and helpful, friendly, and very professional. Great experience!

Trish she is the best

Very helpful staff! Thank you Trish for helping me out with everything I needed!

Trish, Was very helpful and awesome! Highly recommend her and this location!!

Veronica is awesome!!

Veronica was a big help getting my auto-payments straightened out!

I came in an got a storage unit Evan was very helpful and courteous

Thank you great service from Evan and affordable price

Excellent customer service. Veronica, was a big help with providing my storage needs, and all in a friendly manner. I even saved a few bucks. Thank you, Veronica and Public Storage for helping to make my move go smoothly. I will use them, again and refer friends and family.

If I could give no stars I would these people are thieves y’all better watch out they’ll steal your stuff they’re thieves they steal here at this location ...

Evan really nice & helpful. He explained everything to me politely and accurately.

Good atmosphere, Evan was nice to show us our unit and helps us find the best deal.

Had same unit for 7 years (second time using them). Building and all units in building were broken into - told to file report and insurance. Was there fault cause reported faulty locking door to building several times. Asked for different locking mechanism but Never pit one on - never heard anything else about it. Then 10 months later raised rent, again. Doubled in 7 years! Went to better company that has alarms on each unit! AVOID THIS PLACE.

Excellent, prompt service and clean units.

Jonathan was really nice and quick.

Jonathan helped make getting a storage unit quick and easy

The worse costumer service that i have ever see (and i did see). The staff there have 0 knowledge of how talking with their clients. very very disappointed. There is no management even to talk with. The location is perfect but nothing more than that.

Johnathan was super nice! He’s always in a great mood. It’s really nice on those hard days.

Johnathan was the best! Super helpful!

Johnathan was nice. Very good service

Jonathan was very helpful friendly and very informative he was very nice

Johnathon was absolutely amazing! Patient and answered all of our questions!!

Me and my sister came in to get a small storage unit and Jonathan helped us out a lot and gave us a tour of our unit! Thanks for the help!

John than was so wonderful very helpful and respectful thank you so much

Johnathan was excellent. He did an amazing job.

Johnathan was very nice and helpful. I would recommend anyone to use his place.

Came right before closing. Michelle stayed and took care of me. Great customer service!

Johnathan was very helpful today.

Johnathan was awesome.

Johnathan was amazing. His sevice was super!

Johnathan was great. Really quick and smoothed process.

Excellent customer service ! I had driven to 4 different storage properties and no one could help me. Upon arrival Jonathan was very helpful and very professional. He answered all of my questions and concerns. He is very polite and kind. Please ask for Jonathan when visiting the property.

Thank you Michelle! You were great

Veronica was awesome today! She was very patient and professional!

We had a great experience at Public Storage Hillcroft. Veronica was excellent. She was very knowledgeable and thorough. Thank you Veronica!

Clean property. Michele, who assisted me, was very helpful and gave thorough information.

Right management great locations clean love Public Storage

Excellent customer service given by Michelle very helpful and understanding and supper savvy with her job she answered all my questions and helped my find out what I need for my move! Real professional help that I appreciate keep up the good work

Jonathan was nice and helped us out.

Johnathan esa really nice. He fie a great Job. Everything went very smoothe.

Miss Lydia was excellent and she's a reminder of what customer service should be

Johnathan assisted my daughter with his service we were very pleased & he has a great attitude thank you!!

Awesome location

Great job!

Quick but detailed service setting up my unit

Property is run great!

The staff here are very professional people and will do everything they can to help service customers 🙏

Stopped by the office today and Johnetta was very nice thanks!

Great customer service , Johnetta especially helped me today called 3 locations until she found what I was looking for was at another location but thanks for everything !

Service at this location is best in The Business I couldn't not ask for a better person to walk me through the process. Michelle was very patient and informative knowledgeable about the do's and don'ts of Public Storage.

Michelle is a wonderful manager! She found me the best unit regarding my current budget and size.

Very nice, and clean property. Staff is absolutely amazing. Thanks michelle. You've been great.

Wonderful service and competitive price for storage in the area!

I have been with Public Storage for a while now. The location was very convenient and the price was reasonable. Recently I met Michelle who in my opinion has met and exceeded immeasurable expectations. I was very impressed. I understand that any business primary motivation is to stay in business, but I have to highlight and provide kudos to Michelle at Public Storage -08403. Michelle's attitude was always pleasant even in Houston's summer humidity. She greeted us always with a smile and even brought to my attention that I was free to make an upgrade to my storage unit. Talk about perfect timing! I was in the middle of an impromptu move and I'd accumulated so much, this of course was after donating and discarding. Michelle assured me that I could move transfer my unit immediately and was even kind enough to let us borrow a dolly. She also saved us money, I am getting more unit space for a much fairer price. Michelle deserves an employee of the month award. She's exceeded the expectation of what customer service is. She was kind and honest and understanding. She even went as far as to vouch for me in regards to employment. What an angel!!!!!! If you haven't already, please invest in a storage unit at the Hilcroft location. You'll get five star treatment, the units are nice, clean and safe. They stand behind their service, ensuring that you're belongings are kept safe. If you meet Michelle, tell her, "she's a rock star"!!!!!!

Michelle was amazing, fast and super efficient love this location!

Johnathan was very awesome. He really helped me and he’s very sweet. I recommend anyone to go to them.

Michelle was very patient, sufficient, and professional with me thanks for the hospitality

Great place. Good rates, clean property and Michelle was awesome.

Very clean

Jacobie was great and made everything go smoothly.

Good experience

Johnathan was awesome. The guy was very patient and knowledgeable about rates of all storage units.

I've moved into my new place and keys are misplaced to the lock which is my fault but I'm six months pregnant sleeping on the floor because I can't get access to my unit until whatever manager decides he want to come back from vacation

If I could give 0 star I would. In the beginning of the LAST month I told them that I want to close the unit. They told me: no problem - u good. i come at the 1st today and the lady told me that they going to need to charge me for the whole month even though I told her before to close the account. She was also very disrespectful and bad attitude. Very unhappy

Johnathan was a great help in obtaining my storage unit!

Johnathan was very helpful to me.

They store your stuff real good!

Johnathan was so sweet nd helpful

Lydia was very helpful timewise

Great service with lydia...just wow!

Lydia an amazing personality...treats customers right..she gave me what wanted and needed

Lydia was so helpful.

Great Customer service from Lydia!!! Awesome job in making sure I was comfortable in what I needed.

Cailey was awesome! Helped me get into the correct size storage and EXCELLENT customer service!!!!

Lydia was so helpful explaining my situation

Cailey had a bright personality. She was very helpful and punctual in her services. Highly recommend her services to everyone!

Jacobie was soo helpful and informative on what kind of storage I needed and how much space to store my things!!! So happy to have a great storage place close to home!

Do NOT rent from Public Storage. Brandon Patterson and his location is the exact reason why my family will NEVER rent from Public Storage again. They pulled a bait and switch on my bf and I and FRAUDULENTLY signed us up for something that we did NOT agree to. Count your days at your job Brandon! I'm not going to stop until you are unemployed, broke, miserable, and destitute.

Cici helped me out and she was super great 😁

I'm totally disgusted went to my unit on Friday December 14th and to my surprise my unit was covered with rat droppings and urine all over my personal property. My rugs were torn up and scratch marks on my boxes and bags. I feel violated! And when I tried to speak with the property manager about this issue Sierra wasn't of any assistance. I was told by a young lady who worked there on Friday the rats were probably looking for food. But I don't have food in my unit. Disgusting

Nice place

Doris was amazing! Super helpful and professional.

Evan was great!!

Brandon awesome auctioneer always have fun keep it up👌

Do not store your property here, they won't accept responsibility for damages from lack of roof maintenance

Jacobie was very informative and knowledgeable on units and rental agreement. 10/10 would recommend to anyone!

Rat infested....stay away

Great customer service

Great customer service by Evan

Doris was great! Very helpful

Great customer service!!! aerial helped me out greatly I would most defiantly recommend them to family and friends

Sierra was great and helpful

Nice area very quite plus Sierra got me in and out with ease and no stress thank you

Sierra is awesome and was a great help to my needs, I would highly recommend if you need storage go to Sierra she is the best!!!!

We've been renting here for years. Super helpful staff.

Cuándo debo de pagar si rente el día 12 de marzo

Muy amable la manager y rápida gracias buen lugar se lo recomiendo Gracias

Good customer service, the area is quite and not too busy. Front office was kind and patient with me (first time using storage) Public Storage thank you.

Moriz was great. He was knowledgeable and was extremely polite. He helped us figure out the right solution for our needs.

Moriz was great! He helped us consolidate two smaller units into one, larger unit... something that met our needs and saved us money!! He also made the process really seamless... Can't beat that kind of customer service. Thank you!

Customer service is good, but that is about it. We had the storage unit for less than 6 months and they wanted to increase our rent $30. $330 for a storage unit is a car payment. That is insane. So we decided to move out and upon moving out there was roach poop EVERYWHERE, a leak in the ceiling and several of our boxes and pictures were wet. I would avoid this facility.

Really good service.. Definitely recommend renting at Public Storage.. Friendly manager (Bernard) cool dude

Avoid this storage facility at all cost! I stored my utility trailer their for less than a month and it was hit and damaged on two separate occasions. Manager never returned my calls. A claim was filed by a fill in employee and I never heard from anyone. They did not help me in any way. One of the worst customer service experiences I have ever had. I canceled my storage there before I experience a total loss. If you value your belonging in any way, PLEASE DO NOT STORE YOUR ITEMS AT THIS LOCATION!!!

Great service, thanks Sierra for your knowledge and patiences...👍

Sierra did an excellent job helping me today

Attendant was very. Very helpful

Muy buena atencion

All teams is really good, helps you all the time.

Bernardo excellent person, we are so happy with him 100% great

Great service and very professional...ask for Sierra you won't be disappointed