Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 8555 Larkwood Drive, Houston, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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Unit Size5'x5'Online price$ 12/mo
Unit Size5'x5'Online only price$ 12/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 12 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 14/mo
Unit Size5'x5'Online only price$ 14/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 14 /moBest Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x5'Online price$ 15/mo
Unit Size5'x5'Online only price$ 15/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 15 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 18/mo
Unit Size5'x5'Online only price$ 18/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 18 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 19/mo
Unit Size5'x10'Online only price$ 19/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 19 /moBest Price Label+ one-time $29 admin fee
-
Unit Size5'x10'Online price$ 21/mo
Unit Size5'x10'Online only price$ 21/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 21 /moBest Price Label+ one-time $29 admin fee
-
Unit Size5'x10'Online price$ 26/mo
Unit Size5'x10'Online only price$ 26/mo
Small 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 26 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x10'Online price$ 48/mo
Unit Size10'x10'Online only price$ 48/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 48 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 66/mo
Unit Size10'x15'Online only price$ 66/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 66 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 70/mo
Unit Size10'x20'Online only price$ 70/moLarge 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 70 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size10'x15'Online price$ 85/mo
Unit Size10'x15'Online only price$ 85/mo
Large 10'x15'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 85 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x15'Online price$ 92/mo
Unit Size10'x15'Online only price$ 92/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 92 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 114/mo
Unit Size10'x20'Online only price$ 114/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 114 /moBest Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Houston Storage Units Near Bayland Park
Braes Timbers self storage is off the Southwest Freeway/I-69 by Beechnut Street and Fondham Road. This new storage facility, which features climate controlled storage, is just a short drive from Arena Theatre, Houston Baptist University and BraeBurn Country Club.
We have cheap storage galore at this location – moving, renovating or just decluttering, we are sure to have something that fits your needs.
Our 5x5 storage units are like a walk-in closet away from home, perfect for storing old clothes, books or a set of golf clubs for use at nearby Sharpstown Country Club.
A 10x10 storage unit is great if you have bigger storage needs. Clear out a garage or guest bedroom and store those old boxes and furniture in one of those giants.
We can still go bigger, though. Our gargantuan 10x20 storage units are ideal for clearing out an entire house, including the kitchen sink. Make loading and unloading as easy as can be by selecting one of outdoor storage units with drive-up access.
Public Storage is open seven days a week, with staff eager to help you find just the right storage solution. Stop by today!
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
I recently came to your location with my wife and your Representative at the time was Elsie. She was extremely friendly and very helpful. So knowledgeable it made our experience moving here way easier to choose the size and time for our unit. I usually don’t make reviews but I had to regarding the help Elsie gave us. Thank you for your services and clean facility.
Clean property and convenient access hours!!!
I was so impressed with how easy it was to rent and Kamden helped me out with all of the questions I had! 10/10
Kamden was fantastic and super helpfull
Had the pleasure speaking with the manager at this public storage location for general information and the young lady Elsie was very knowledgeable and personable. Thank you again Elsie for assisting me with my storage inquiry and the great customer service.
I want to give one of the most genuine make things so easy, and very helpful property manager Elsie you deserve a raise and made my experience like home i appreciate all you've done and doing keep it up your the Best🤞🏽my family loves you and I'll definitely recommend anyone to your location
Amazing service from Angel. Very clean location. Always happy to answer my question
Alex 20125
Aj was great service at this location is amazing
Aj was great service is amazing
AJ was super helpful with the process of moving everything out. Great guy and very attentive. Highly recommended.
AJ at the Larkwood location was fantastic! So kind and personally helped me when I couldn’t figure out how to open the lock. Lol. Such a nice young man.
Very kind! Everything good
AJ was super cool, made the leasing process quick and easy. I got to observe him utilizing whatever tools that were available to him when dealing with other individuals in shop, and overcoming language barriers. Definitely going above and beyond to meet the needs of the customer 👍🏾
Aj was great and his customer service was amazing!!! He was just so helpful and kind and really good at his job. Thanks again AJ!!!!
Aj was great service is amazing
Aj gave excellent service. He is very friendly and made sure to answer all my questions. I can see they made the right choice having the young man in the front. Im definitely recommending this place to my family and friends.
Thank you.
Good customer service from AJ. Answered all my questions
AJ was great help and very good customer service and friendly
Very great service!!!
Very helpful and nice
AJ was great with customer service and getting my documents situated quickly and efficiently.
AJ was great and his service was fantastic.
AJ was great, very professional and accommodating.
Service was exceptional. Aj was great loved my experience renting here!
Angel nos ayudo mucho estoy muy feliz de mi nuevo storege
Thank you Angel
Angel was the BEST !!!! This was a wonderful experience. I recommend this place for anyone that needs storage
These people are awesome, especially Angel 🔴 don’t let her leave here and go to another location
What a sweet lady in the office answered all my question for when I move in to my space in October
Thank you ángel
Angel is very sweet to help me and my mom with getting another unit thank you
Great experience, would definitely recommend. Angel was very helpful!
Thank you samone
Thank you Angel with helping me set up my app
Thank you for all your help samone
Samone gave great service and help me set up my app so I can manage my sccount
Thank you Samone great service
Angel is an Angel thank you for helping me set up my app to get into the property fast
Thanks you Ángel and Samone
Angel and Samone are the best. Answered all my question and got me the size I needed when I was trying to rent a small unit because of the price they asked great question I really needed a 5x10 great customer service and the property is very clean as well thank you both for the great service need more people like you that care about their customers
Thank you Samone for help me set up my app on my phone this help me out a lot
Thsnk you Angel for helping me my unit fix with getting my lock cut when i lost my keys to my unit. What great service
Samone was very helpful! Thank you
Such a great place
Very friendly staff, Angel answered all my questions.
I’ve rented at alot of storage facilities throughout my life, and I can honestly say without a doubt that this facility has always been the cleanest, the staff has always been kind to me, always helped me with whatever I needed, and my belongings were never damaged. Thanks Angel.
Thsnk you helping us out Angel
Thank you Angel for getting me in and so fast great service
Thank you Angel for your help
Angel was great she even waited on her day off to let me come in and finish gettting my storage very happy with my service
Samone has the best customer service ever. She was very helpful and kind, she deserves a pizza party for doing such a great job I will recommend this location to everyone I know
I really appreciate the young man that help me, his personality was excellent, Iam so thank for him God bless him, that what y’all need to work with him 🙏🏽😃❤️
Carlton was very helpful
Kemosi was very helpful and nice with helping me find an available space for to move my stuff in. He was very knowledgeable in the space sizes and accurate on what would be best . Thank you ! I appreciate the helpful and swift service.
Chyneen I really like it here she was very nice and sweet she broke down everything I need to now very polite she best I will recommend my family and friends to her keep up the good work iam very satisfied with everything 😊😁 thank you very much blessing
Just love the customer service here
Very helpful experience in getting my parking spot thanks again so much.
I just wanted to stop by as say the Kemosi has great customer service and dedicated to the customer The property is clean as it should be and Kemosi’s knowledge of the property and availability is outstanding. Kemosi stewardship of Public storage is beyond reproach.
Chyneen made the process very easy. She was super helpful and nice.
Good space! Good management! Chyneen was super nice and helpful and made our process very easy and smooth!
Going on 6 years now. While there were some issues in the past, the new managers have done a great job in getting this place back to a clean environment. I do recommend this place and the new hours really make it a convenient location to keep your items. Definitely recommend.
Chyneen was really helpful and polite
Larkwood-Kemosi is great.Professional,knows his stuff,patient,and kind. Guy answered all my questions,and I had a lot.Facilities are kept clean,and very climate controlled.Has elevators and pesh carts to help with move in,plus additional supplies on hand.Tbh the place looks like it hasn't been used,that's how clean they keep it.Very spacious units with prices that lap UHaul!Each entry card only works on assigned floor, helping with security.Was looking for a unit for over a month.Noone anywhere showed the level of concern,courtesy,and professionalism Kemosi did.
Chyneen has beautiful service, great customer service, kind, caring, and all around was extremely helpful beyond measure
We had the best customer service today from Ms. Chyneen!! She was absolutely wonderful on helping us with a storage unit we had won in an auction. She was so sweet and very helpful. The facility was clean and nice and easily accessible. Thank you, Ms. Chyneen and 'Public Storage' for everything. 😊
Chyneen
Great help!
Chyneen was great
Chyleen has been a tremendous help and kindness in getting my storage unit, listening to my story, and being compassionate about my situation. But in a positive way encouraging me and being beyond helpful. A great asset to have and she has a tough job but very much appreciated. The place is clean, very secure, easy to load and unload with an app for access for dedicated hours and clients. I would highly recommend this storage facility for anyone that needs a secure space for their home or life in any transition.
Chyneen was amazing! She was console and very helpful. The counter area was very clean and organized. I appreciate her being an angel.
Ms. Cheyenne was very hospitable regarding the rental of my storage unit and was very informative regarding my customer service.
Chyneen what wonderful lady everything I come she is very helpful. Thank u so much
Great experience with Chynene. Had a technical issue with the door and lock and had it fixed in 2 days . Very urgent and follows through on her word
Chyneen is a very respectful person. Full of energy very polite also patient. I am a stroke survivor and she help me in every way possible. I would recommend this location to everyone.
Chyneen was a wonderful help
Excellent service. Best public storage location in Houston.
Chyneen helped me quick and easy
Chyneen was a great help
Has a great easy experience with chyneen, very patient and thorough and gave us a great deal as well.
Chyneen was great! After a stressful day, it was wonderful to get someone who was professional, caring, and took care of my rental quickly and efficiently. I left feeling comfortable about the safety of my property and all questions answered.
Mr. Carlton is the guy I met at the front desk. He’s super friendly and I was surprised at how great this storage is. I had to quickly move my sister’s stuff from her college dorm and he was able to get me in with no problems.
Chyneen is the absolute best ! Quick fast and easy !!!
I’ve been with public storage for over 7 months now. I have received great customer today by Mr. Carlton. He was very helpful & informative.
Had a great experience. Chyneen was very helpful and friendly.
Chyneen was a great help and very pleasant to talk too. I signed for a unit today.
Very easy to get a storage unit online.
Chyneen was very nice and helpful. From the moment I saw, met her, she had a big friendly smile on her face. She helped me out thru the whole process of renting my unit.
Kemosi was exceptionally helpful in setting up my account and getting access to my storage unit. He was also courteous, kind, patient and knowledgeable. He is a valuable asset to the Public Storage organization.
Impeccably maintained! Chyneen assisted us getting 2 units in the most friendly and professional way possible. Reasonable rates. Safety is of the outmost importance for this facility.
Cheyenne was a great help
Chyneen
Excellent customer service
Always pleasant....
Chyneen is very pleasant and professional.. Public Storage should hire more employees with Chyneen’s work ethic.
Chyneen was amazing. Meeting me at the door was very friendly and very informative. A +
Very secure and easily accessible!
Chyneen is always so sweet and helpful...and she needs a raise. I truly love her attitude. She is amazing.
Chyneen is best attendant that I ever had
she is very polite, pro active.. she call me before I got in the Public Storage. I am very satisfied!!!
Customer service is Excellent!
Chyneen was a great help to me
I actually forgot the manager’s name which I believe is Choreen at 8555 Larkwood Drive Houston Tx 77074……she is always so professional very help very patient and extremely nice!!! I truly appreciate her kindness!!! Thank you again and again!!!!……..
Chyneen Was Great , I Love Her Customers Service Also.
Chyneen at this location was awesome. She was very helpful and she provided great customer service for us.
Chyneen was amazing she is super helpful and nice and showed everything i need it shes is amazing
Chyneen was great and very professional. Did exceptional advise and assistance
I had a fantastic experience with Chyneen at Public Storage. She is incredibly nice and helpful, always going above and beyond to ensure everything runs smoothly. If you're in the area and looking for extra storage, this location is perfect. Highly recommend!
Chyneen was very helpful .helped me through the whole process !! Great employee
I have had, nothing short of, the most pleasant experiences at this public storage. They keep you updated and their communication is top-tier for me!👍🏾👍🏾💪🏾💪🏾❤️❤️🫶🏾🫶🏾 any, and everyone that I have ever spoken to at this particular, Public Storage on Larkwood has been amazing and friendly and extremely helpful! I spoke with a Nice Lady by the name of Chyneenbtoday. she was informative and very understanding and patient as well!👍🏾👍🏾
This was a very professional, easy and smooth transition with my storage unit. LaToya is a amazing Property Manager who is helpful and knowledgeable and caring.
She’s very awesome by helping people out Chyneen
Great customer service Chyneen was amazing
They are very friendly and helpful at this location. They are understanding and keep this location very clean.
Very informative and great customer service everything was a smooth process
Chyneen saved me from being completely stuck in the elevator. She not only assisted in that situation but was also able to upgrade my storage with grace an ease. I appreciated the assistance
Sharieka and Chyneen was wonderful helping me and my wife get moved into a space
Chyneen was extremely helpful and very patient. Thanks a lot 👍🏾
Great service
I was very pleased by Chyneen's customer service.
Chyneen is great, she was helpful funny and kind.
Chyneen is great, nice and kind to help us to get the storage room
Heather very helpful with our visit . Very fast and kind
Chyneen was awesome with great customer service and will come back to visit again I'm a Hillcroft customer and came to pay my bill
Great services, friendly manager , clean area . I really recommend this place. Manager chyneen is very friendly and very helpful.
Estoy super contenta el lugar me encanta la atencion al cliente exelente
The service was great here at the Hillcroft location! Toiya was great with helping me pick a unit and her suggestion!
Chyneen was very helpful.
Chyneen has excellent customer service and will definitely recommend new customers to this location.
Tardha is amazing
Tarsha, was great experience! Very great service. We definitely we’ll choose it any time! I’ll recommend everyone!
Great secure location and always great customer service and support!
Great customer service and assistance from the office. Highly recommend public storage.
Ifeoma is a great person she helped out very well she is super..🥰
Tarsha Cole is nice and amazing
Mrs Tarsha is one of my favorite managers.She has been awesome .I been looking for her for months at 9630 Hillcroft .I went to Lakewood to pay on my account.God knew .I missed her.Love you Tarsha .thank you for always being the best and giving the best.
The manger tarsha cole is awesome
Mrs Tarsha was so amazing today.She helped me to access my public storage app.She also gave the service this morning.i was going to move out because of the price.she help me to a lower unit
Tarsha is so patient with her customer
Tarsha was so nice and the location is nice
Tarsha gave the best setvice
Tarsha is so nice
Tarsha cole is 🔥 and amazing.she patient
Ifeoma was helpful in getting all of my needs meet with my unit. I lost my key and she help me get a locksmith. Ifeoma is excellent!
Tarsha was so pariente with me and mu husband.i recomendó Thievy location
Taraba cole amazing.so ni e and sweet
Infant is so nice and very informative. She guide me to the process and made it look so easy. I’m happy to be using this new storage and having Infant as the person to help me. Every looks great so far. Price is great too.
Ms. Heather was amazing, she fully explained everything and got me started.
Alexis customer service experience was top tier. Property was very neat & safe. I recommend this location for any one residing in Houston.
Robert was amazing and very informative!
Robert the manager was very professional courteous. He provided excellent customer service. I really appreciate his managerial skills!
Natani is the best property manager I’ve come in contact with at this company overall! So nice and helpful and she even helped me figure out how to organize my unit to get everything to fit! Thank you!
Robert is very professional, funny, and explained everything very well. Will recommend everyone to come here. 😏
Although the hours are not great for my personal situation. The management has been more than helpful, offering to find a more suitable location. Overall, great customer service.
Robert did an excellent work
Very helpful and he really explained everything on the right way
Wonderful service at this location Natani was a great help in getting me sign up for a unit
NATANI was amazingly helpful and made the process so much easier.
Helped me get a perfect size for my storage & also helped me put everything where it should be so everything will fit in my storage!
Public storage is great and convenient as well as affordable
100% Recomendado
Natani and Tyler were great! Very helpful, professional and eager to help. Wonderful additudes, great staff!
Robert, excellent manager, helped me resolve all my questions, the storage was very clean.
Came in today for some unit info. Robert was really great with his costumer service very detailed about all the information he was giving me.
Stopped here to make payment for a unit at another location. Was assisted by Robert who was very professional and personable. He was not irritated by my presence, as previous employees seemed to be. Rare to good customer service these days and Robert was one of the best I have seen in years.
I've been storing my stuff at the Larkwood Public Storage for about three years now. Everytime I go to the office with some concerns, I'm impressed with the diligence, patience, knowledge, respect and professionalism with which Renee and the rest of the C/S staff addressed .my concerns. I'll take this opportunity to say massive thanks guys and continue with the excellent work.
Jamie Austin Gave outstanding service,very helpful an I recommend she help u as well...
Heey very appreciative of the help I received from Renee. Great customer service!!
Very clean location and customer service was on point
Very awesome service and very organized
I am writing to express my heartfelt gratitude for the exceptional service we received from Renee at Public Storage - Larkwood Dr. From the moment we walked in, Renee's professionalism and helpful demeanor were evident. She greeted us with a warm smile and immediately made us feel at ease during what could have been a stressful process.
Renee's knowledge and expertise were invaluable as she guided us through the various storage options available. She took the time to thoroughly explain each option, ensuring we found the perfect unit to meet our needs. Her patience and willingness to answer all our questions demonstrated her commitment to providing outstanding customer service.
Throughout the entire process, Renee's attention to detail and genuine care for our satisfaction were evident. She went above and beyond to ensure we were comfortable and confident with our choice. Her efficiency in handling the paperwork and organizing our storage unit was remarkable, making the entire experience smooth and hassle-free.
We are incredibly thankful to have had Renee's assistance. Her professionalism and helpfulness have left a lasting impression on us, and we are confident that our belongings are in safe hands. Renee is truly an asset to Public Storage, and we feel fortunate to have had the opportunity to work with her.
In a world where exceptional customer service can be hard to come by, Renee stands out as a shining example of what it means to be dedicated, professional, and genuinely caring. We cannot thank her enough for making our experience with Public Storage such a positive one. Thank you, Renee, for everything!
Renee at this location was incredibly helpful and professional. We're so thankful to have her handling our units!
Jamie was kind, professional, showed me the space was very patient and explaining things that I might need to know or I might not be thinking about. I was very impressed with her and level of patience for a “newbie” customer like me.
Renee helped me find the perfect storage unit. Very patient and A++++ customer service. Unit has plenty of light, and clean floors and walls.
VERY happy I came here.
The property manager, Renee, was very helpful with my unit rate concerns and provided additional assistance to address the questions I had for my long-term storage rental. Thank you for providing good communication and customer service. 🙂
Very friendly people at this location. I had the pleasure of speaking with both Jamie and Renee. They were both very friendly and very knowledgeable about their units and the area.
Renee and Jamie were very helpful with helping with getting my unit rented. I currently have 2 units at this location and I’m very satisfied!
Very excellent customer service the best property I ever rented from keep up the good work
PLEASE do not separate your dynamic duo Jaime and Renee! Individually they are the BOMB ! But as a team they are an awesome force to boot! If they are having a bad day, you would never know, because I always receive outstanding customer service. I wish all people in customer service mimicked Jaime and Renee. They both deserve a raise.!
I've had a unit here for years. The facility is clean. The managers are always super kind and able to assist me when I need it.
Renee is very professional and she has a pretty smile and she has me moving from katy to her location
Thank you Jamie for all your help on last Wednesday 🙏 ❤️ I deeply appreciate your help need more like you
Professional, courteous, helpful with a huge smile during the whole process. Thanks so much!!!!
Wow. Renee at the Larkwood location is absolutely amazing. She goes above and beyond what’s required to service a customer. She eased my anxiety. What a professional you woman. I know she climbing up the ladder in corporate. She’s a gem!!!!
I just have to say thank to two of the he best young ladies that I’ve ever met Jamie and Renee thank you too for everything that you have done for me you two are the best you two girls rock
Renee and Jaime are the best and the property is clean and they have good customer service
Great costumer service! Zero complaints, helped me with all requirements needed in no time. Highly recommend. 10 out of 10 😊
Jamie was very helpful and very sweet she shown me a 5-5 unit and give me great customer service and input on the rate and prices thank you again Jamie for all of your help 5 ⭐⭐⭐⭐⭐ all around give her a raise
Ms.Renee has very good customer service and has this property very maintained
Cheap storage! I’ve never seen trash in the halls and there’s always enough parking and dolly’s. Might even upgrade to a bigger storage next month.
This is a great property and stay clean
Hey I just wanna let Jamie Austin no she was a big help to me I really like her she is a good worker she help me out alot Thank you.
Good evening my name is Patrick Griffin I had a wonderful experience at this Storage, the place was nice and clean and the employees was very helpful special one employee I ask her name Jamie Austin I will refer my family and friends to go to this public storage on lardwood Dr. Thank you again public storage.......
Like come to this property that aways have great customer service 👏 👌 😀 👍
Renee was very helpful and a joy to work with the world needs more people like her.
These public storage is the best storage place I ever rented from good Coustomer service a 1 professional service
I really want to thank Ms. Renee and the staff. Renee was awesome she needs a 10. Customer service was a 10 everything was a 10. Renee is awesome. I recommend her for a promotion..
Rene was very helpful and answered all my questions 🫶🏻 Great customer service !!
So convenient for me
I understand there are rent increases, but unfortunately, my rental unit rent was increased by a significant amount. I spoke with a representative today and had my account reviewed, and we came to a win-win deal. I am appreciative of the fact that we were able to work out a deal!
Great service
Roberto fue muy amable y profesional, nos ayudó en todo lo que necesitábamos, sobre todo nos ayudó con el idioma, le doy todas la estrellas a Roberto.
Wonderful customer service 8555 latkwood
The place is nice and affordable.
Renee was awesome with getting me setup and helping me accessing facility. I love you all the security you have. I real felt have leaving was belonging here.
Thank for everything.
Very professional and friendly
Renee is awesome she went above and beyond to help us when we asked for a bigger unit. She was very thorough in answering all of our questions and helping in every way that she could. We will continue to use this location as long as she's working here.
Renee was so awesome and assisted me with getting set up for my storage unit
Service was very quick and professional, Renee was very very helpful would recommend this location for your storage needs
Rene was very helpful and friendly.
Renee is an excellent, professional , ethical and welcoming Property Manager who compliments this establishment with dignity at the Larkwood address! Customer service at it’s best!
Customer service with Miss Renee is excellent.
I was going to write this review earlier today but I just wanted to say that Renee gave outstanding Service greeted me with a smile, was very helpful, and I’ve never felt more welcome then before today.
Excellent customer service and very helpful with Renee.
Renee was really helpful and very friendly excellent customer service. I would highly recommend this facility. Renee will take great care of you.
Renee is very excellent and has very professional customer service and location is clean
This is the only location I will go. It is extremely clean and well maintained. The property manager Ms. Renee keeps this place in tip top shape, she is also is very kind and very professional this is the best location in Houston.
I greatly appreciate Miss Renee. She was patient and very helpful. She keeps the location looking good and clean.
Renee was the best. She was very helpful and friendly
Renee was very helpful in every aspect . Very friendly staff
Renée is the best and she is very professional and she has this property clean. I will recommend you to go visit her property
Thank you for your Services, And miss Renne is so helpful and very professional, thanks a million!
A/C facility with very secure three stage code input
Renee is truly outstanding. Her customer service goes above and beyond what anyone would expect. Thank you for always being so helpful!
Regarding the situation upstairs…if everyone did their part and respected the rules outlined in the lease. There wouldn’t be no issues now would there? Stop complaining about an issue, if you are a part of the problem. Clearly some don’t get that storing inappropriate items, i.e. food and anything food related will create a problem. Don’t sign a contract, if you won’t adhere to the rules. It’s that simple!
Great location great customer service the manager Ms Renee is always amazing fixed every issue and always keeps me updated with my unit, thanks a bunch
Renee Was very concerned and I give her a 5 star
Renee has excellent customer service, she truly saved my move!
Great customer service
Overall I had a good experience. The people who work there are really helpful and nice especially VD. The only problem I had was that I had to change the reservation I had in mind because of a rat problem in the original floor.
Renee was very nice and very professional with her customer service
This property manager (RENEE) has great customer service and she is very fast. This was my second time visiting this location and she keeps it clean. I recommend you to go visit this location. Thanks Renee
It's a storage place. Quite clean. No sign of rats anywhere.
RENEE...Excellent 👏 ..
We recently moved to Public Storage from another storage company. A few weeks ago, my husband was making the last trip from the old unit to our new one. When he got to Public Storage, it was about to rain. An employee named Renee helped him unload his truck so he could get everything done before the storm hit. That absolutely goes above and beyond good customer service!
Renee has the best customer service at pubic storage and she is the best and fast customer service
Renee is the Best. She has great customer servicios.
Renee was an amazing employee, made my moving experience extremely easy and fast.
On Saturday; 4/1/23 I had the task of moving! I set my account up online & proceeded to the facility! Upon my arrival I had the opportunity to meet & be greeted by the property manager; Ms. Rene! Immediately she presented & carried her in a very professional manner! Ms. Rene took the time out with me and reviewed my lease agreement; and discussed all viable options to ensure that my move-in process was trouble free. The facility was clean & well organized! The single most important transaction to me was that Ms. Rene treated me as a person with dignity & respect and didn't view me as a dollar sign for the company! I do & would highly recommend this location & property manger to meet your storage needs!
Renee has great customer service and she is very friendly and fast. I recommend you to go to the location
Renee has very great customer service and I see what she goes through with some of the customers and I think she deserves a raise.. she the best customer service I had at public storage.
Renee is the best! She gives the best customer service.
Renee is the best! So kind and considerate. Always very helpful. Give her a raise because she deserves it.
Ms. Renae was very nice, everything went well, very professional
Odeon’s was very curious Ian’s kind and she helped me through my entire service. Awesome Customer Service
Renee was amazing, knowledgeable and efficient.
Rene I think was her name she was great & was alot of help.. I recommend her lol
Excelente trato por parte de la señorita Sajida. Muy buen trabajo sin ningún tipo de quejas. Por mi parte 100% recomendable
I'm super thankful for the Renee this is one of the staff members from Public storage. She was able to notify me when someone attempted to switch information in my account. Thank you for the safety notification!
The PS website sux big time, but the front desk personnel, especially Renee make up for it. Tried to reserve a unit & set up an account 3 times online w/o success. Went in & spend 1.5 hours with Renee and she had similar issues but would not give up & finally succeeded. Had it not been for her, I would have gone elsewhere, and definitely NOT Public Storage. So Renee gets the maximum of 5 stars, but the company gets 3 and their website gets a -10 or the lowest possible.....
Renee was a good helper while we had question. Great personality & good attitude!
Renee has always been incredibly helpful. She manages a busy storage facility and yet is prompt, attentive, and easy to work with.
Ifoma is a lovely lady and was really helpful with getting me all the information I required.
The new property manager Chamekia is wonderful. She always greets me with a smile and always stops what she is doing to help me. I love how safe and secure the location is and I never have to worry about people coming after hours!
In general a great experience with the Office and website. Location is clean and well maintained. Just be mindful with the access hours: it is open (aprox) from 9am to 6pm.
Secure and temperature controlled storage.very clean hallways. It is kept up well.
It was a lovely experience getting a new storage space in time. Customer care was superb.
Clezell was nice in helping me get the right size unit quickly
Clezell was very helpful and informative. He knew what he was talking about and I’m glad he was there to help me!
Clezell was fast helped us install app and explained how it works. Great customer service.
Exelent Service thanks Public Storage
Cleveland helped us quickly and assisted with installing the public storage app.
Clezell helped us with quick and nice with helping rent a unit.
I have had an amazing experience. Tarsha and Daphne was such wonderful representative.
I came into Public Storage to inquire about renting a unit and Daphne was so helpful. She was very pleasant and entertaining at the same time!
Tarsha cole is super nice
Tarrica was great help, and got me in and out quickly. Very approachable!
Tarsha cole super nice and quick to help me.I recommend her and this location
Tarrica is a wonderful lady she took care of me today. She was very helpful
Tarrica well super nice and helpful with me today. Made my move in easy
Tarrica this girl is crazy funny, She is very con and warmed heart it she made this move very pleasurable I’m so grateful for our help please keep her and let her know that I said hello, Blessings
Tarrica was an awesome help when I had trouble moving in the storage. If it was not for her I would have been stuck! Thank you for your help and generosity.
Touch less process from beginning to end.
Place is somewhat hidden but is a really nice facility and very friendly helpful staff. Easy in and out with good access, clean place, and we'll run.
Nancy was super helpful and thorough with my rental she walked me through step by step
Latoya is so nice very helpful and sweet
Toya very friendly
Tarrica was so patient and hospitable. Highly recommended! Excellent!
Very secure with cameras and code access gates and elevator
Latoya was amazing. Friendly, kind and patient. If I know someone looking for storage space, I would differently tell them about her location.
Muy bien
What a lovely experience!
I went there to transfers from one unit to another, the staff members was OUTSTANDING! They went from giving me different options favorable for me to taking the time to show me the units. Tarrick was impeccable, really helpful 👌
Surly recommend this place!
Very professional 👏
Toys is an amazing manager
She was very good at her job.
Toya was amazing. Great customer service!
Latoya was very nice
I came in stressed out and Tarrica the young lady at the desk was able to assist me, give me a tour and answer every question I had. She made me feel comfortable with moving my valuables here at Public Storage. Glad I choose this location. Great Job!
Tarrerica and toya was very helpful with my moving in...........
Toya is awesome beautiful lady
Very clean and convenient
You guys have a wonderful staff here. Latoya was very helpful, courteous, and professional. She's a real important asset here.
Angela and toya was awesome
Very clean facility.
Latoya is an amazing person awesome service very informative
Latoya is awesome very nice
Very helpful chasity Tarsha and toya
Toya is a excellent employee. She surely deserves a raise..
Great service and the security it’s amazing.
I lease from another location but always stop by at this location to give my payment because I wouldn't make it to my location on time and Ms Mona always has that vibrant smile as she greets me and everyone always so professional and in her appearance....I wish all PS had employees like her.
Exceptional experience at this location! Rented out trucks 4 times in 2 weeks all from this location. Great service every time. I dealt mostly with Austin and the manger but all the staff was friendly and helpful! Would definitely recommend this location to anyone looking for fast and professional service.
Toya is awesome the place is clean and shes very informative
Thanks toya for helping me when I needed it most very great service and was helpful in every way thank you very much for being a great help and person.
I have a decent price for my unit but they close sometimes during office hours. I think they should have at least two people in the office.