Public Storage Self-Storage Units at 8555 Larkwood Drive, Houston, TX

Wonderful service at this location Natani was a great help in getting me sign up for a unit

NATANI was amazingly helpful and made the process so much easier.

Helped me get a perfect size for my storage & also helped me put everything where it should be so everything will fit in my storage!

Public storage is great and convenient as well as affordable

100% Recomendado

Natani and Tyler were great! Very helpful, professional and eager to help. Wonderful additudes, great staff!

Thank you Natani and Yahaira!

Robert, excellent manager, helped me resolve all my questions, the storage was very clean.

Came in today for some unit info. Robert was really great with his costumer service very detailed about all the information he was giving me.

Stopped here to make payment for a unit at another location. Was assisted by Robert who was very professional and personable. He was not irritated by my presence, as previous employees seemed to be. Rare to good customer service these days and Robert was one of the best I have seen in years.

I've been storing my stuff at the Larkwood Public Storage for about three years now. Everytime I go to the office with some concerns, I'm impressed with the diligence, patience, knowledge, respect and professionalism with which Renee and the rest of the C/S staff addressed .my concerns. I'll take this opportunity to say massive thanks guys and continue with the excellent work.

Jamie Austin Gave outstanding service,very helpful an I recommend she help u as well...

Heey very appreciative of the help I received from Renee. Great customer service!!

Very clean location and customer service was on point

Very awesome service and very organized

I am writing to express my heartfelt gratitude for the exceptional service we received from Renee at Public Storage - Larkwood Dr. From the moment we walked in, Renee's professionalism and helpful demeanor were evident. She greeted us with a warm smile and immediately made us feel at ease during what could have been a stressful process. Renee's knowledge and expertise were invaluable as she guided us through the various storage options available. She took the time to thoroughly explain each option, ensuring we found the perfect unit to meet our needs. Her patience and willingness to answer all our questions demonstrated her commitment to providing outstanding customer service. Throughout the entire process, Renee's attention to detail and genuine care for our satisfaction were evident. She went above and beyond to ensure we were comfortable and confident with our choice. Her efficiency in handling the paperwork and organizing our storage unit was remarkable, making the entire experience smooth and hassle-free. We are incredibly thankful to have had Renee's assistance. Her professionalism and helpfulness have left a lasting impression on us, and we are confident that our belongings are in safe hands. Renee is truly an asset to Public Storage, and we feel fortunate to have had the opportunity to work with her. In a world where exceptional customer service can be hard to come by, Renee stands out as a shining example of what it means to be dedicated, professional, and genuinely caring. We cannot thank her enough for making our experience with Public Storage such a positive one. Thank you, Renee, for everything!

Renee at this location was incredibly helpful and professional. We're so thankful to have her handling our units!

Jamie was kind, professional, showed me the space was very patient and explaining things that I might need to know or I might not be thinking about. I was very impressed with her and level of patience for a “newbie” customer like me.

Renee helped me find the perfect storage unit. Very patient and A++++ customer service. Unit has plenty of light, and clean floors and walls. VERY happy I came here.

The property manager, Renee, was very helpful with my unit rate concerns and provided additional assistance to address the questions I had for my long-term storage rental. Thank you for providing good communication and customer service. 🙂

Very friendly people at this location. I had the pleasure of speaking with both Jamie and Renee. They were both very friendly and very knowledgeable about their units and the area.

Renee and Jamie were very helpful with helping with getting my unit rented. I currently have 2 units at this location and I’m very satisfied!

Very excellent customer service the best property I ever rented from keep up the good work

PLEASE do not separate your dynamic duo Jaime and Renee! Individually they are the BOMB ! But as a team they are an awesome force to boot! If they are having a bad day, you would never know, because I always receive outstanding customer service. I wish all people in customer service mimicked Jaime and Renee. They both deserve a raise.!

I've had a unit here for years. The facility is clean. The managers are always super kind and able to assist me when I need it.

Rats Rats please do not put your items at this location 8555 Larkwood Dr. Public Storage I paid for this storage for 2 1/2 years on time every month. Just to store it for it to be completely totally damaged and destroyed RATS!!! …I was completely shock when I open my storage to remove a few items and notice the rat feces, the smell the blood , and Urine unbearable. I immediately call a mini storage company and I’m moving company to salvage what I could nothing was Salvage…Everything was completely destroyed. The smell is unbearable. The front manager young lady laughed and said you’re only gonna get $250 for vemit damage . The district manager, Kevin morale answering service is what you’re gonna get no response I am filling a lawsuit claim for all the money I paid for 2 1/2 years also for all my damage expensive .property. I pray that the court understand and favor me in this lawsuit and I would recommend that anyone do not turn the other cheek and allow this to continue. This is so wrong you pay on time just a store for the RATS to damage , you pay for insurance and they only want to cover $250.00 . This is not fair. I never experience anything like this in my whole life, rats feces, urine unbearable smell complete total loss… go to the courthouse on chimney rock file a lawsuit open up a case against this location !!!!!!!!!!Please do not store at that location, please!!!!!!

Renee is very professional and she has a pretty smile and she has me moving from katy to her location

Thank you Jamie for all your help on last Wednesday 🙏 ❤️ I deeply appreciate your help need more like you

Professional, courteous, helpful with a huge smile during the whole process. Thanks so much!!!!

Wow. Renee at the Larkwood location is absolutely amazing. She goes above and beyond what’s required to service a customer. She eased my anxiety. What a professional you woman. I know she climbing up the ladder in corporate. She’s a gem!!!!

I just have to say thank to two of the he best young ladies that I’ve ever met Jamie and Renee thank you too for everything that you have done for me you two are the best you two girls rock

Renee and Jaime are the best and the property is clean and they have good customer service

Great costumer service! Zero complaints, helped me with all requirements needed in no time. Highly recommend. 10 out of 10 😊

Jamie was very helpful and very sweet she shown me a 5-5 unit and give me great customer service and input on the rate and prices thank you again Jamie for all of your help 5 ⭐⭐⭐⭐⭐ all around give her a raise

Ms.Renee has very good customer service and has this property very maintained

Cheap storage! I’ve never seen trash in the halls and there’s always enough parking and dolly’s. Might even upgrade to a bigger storage next month.

This is a great property and stay clean

Hey I just wanna let Jamie Austin no she was a big help to me I really like her she is a good worker she help me out alot Thank you.

Good evening my name is Patrick Griffin I had a wonderful experience at this Storage, the place was nice and clean and the employees was very helpful special one employee I ask her name Jamie Austin I will refer my family and friends to go to this public storage on lardwood Dr. Thank you again public storage.......

Like come to this property that aways have great customer service 👏 👌 😀 👍

Renee was very helpful and a joy to work with the world needs more people like her.

These public storage is the best storage place I ever rented from good Coustomer service a 1 professional service

I really want to thank Ms. Renee and the staff. Renee was awesome she needs a 10. Customer service was a 10 everything was a 10. Renee is awesome. I recommend her for a promotion..