Public Storage Self-Storage Units at 8555 Larkwood Drive, Houston, TX

Excellent customer service and very helpful with Renee.

Don't choose this location, they will steal your money. I paid $160 for first month of rent and they terminated my contract and removed access from my unit only after 10 days. They didn't even bother to notify me and I haven't moved into the unit yet. If I pay for 30 days then I should get 30 days of service.

Renee was really helpful and very friendly excellent customer service. I would highly recommend this facility. Renee will take great care of you.

Renee is very excellent and has very professional customer service and location is clean

I greatly appreciate Miss Renee. She was patient and very helpful. She keeps the location looking good and clean.

This is the only location I will go. It is extremely clean and well maintained. The property manager Ms. Renee keeps this place in tip top shape, she is also is very kind and very professional this is the best location in Houston.

Always having problems with app Rude management

Renee was the best. She was very helpful and friendly

Renee was very helpful in every aspect . Very friendly staff

Renée is the best and she is very professional and she has this property clean. I will recommend you to go visit her property

Thank you for your Services, And miss Renne is so helpful and very professional, thanks a million!

A/C facility with very secure three stage code input

Renee is truly outstanding. Her customer service goes above and beyond what anyone would expect. Thank you for always being so helpful! Regarding the situation upstairs…if everyone did their part and respected the rules outlined in the lease. There wouldn’t be no issues now would there? Stop complaining about an issue, if you are a part of the problem. Clearly some don’t get that storing inappropriate items, i.e. food and anything food related will create a problem. Don’t sign a contract, if you won’t adhere to the rules. It’s that simple!

Great location great customer service the manager Ms Renee is always amazing fixed every issue and always keeps me updated with my unit, thanks a bunch

Renee Was very concerned and I give her a 5 star

Renee has excellent customer service, she truly saved my move!

Great customer service

Overall I had a good experience. The people who work there are really helpful and nice especially VD. The only problem I had was that I had to change the reservation I had in mind because of a rat problem in the original floor.

R A T infestation!!!! Beware. The manager ( Renee) is so rude and unprofessional. She honestly doesn’t care about the customers .

Renee was very nice and very professional with her customer service

THERES RATTSSS , the so called “manager” doesn’t have a f. She knew about this issue for more than a month and didn’t contact any of the people renting the place . Also very unprofessional . DONT RENT HERE .

This property manager (RENEE) has great customer service and she is very fast. This was my second time visiting this location and she keeps it clean. I recommend you to go visit this location. Thanks Renee

It's a storage place. Quite clean. No sign of rats anywhere.

RENEE...Excellent 👏 ..

The elevator is often broken. Infested with rats. I highly doubt any of the 5 star review are real. Anyone that did 5 stars feel free to contact me and prove me wrong. The unit pictures is not my unit.

We recently moved to Public Storage from another storage company. A few weeks ago, my husband was making the last trip from the old unit to our new one. When he got to Public Storage, it was about to rain. An employee named Renee helped him unload his truck so he could get everything done before the storm hit. That absolutely goes above and beyond good customer service!

Renee has the best customer service at pubic storage and she is the best and fast customer service

We have been with this storage for 2 plus years , never had a problem till today Easter Sunday that an employee who claims to be the manager and refused to give me her name, came out of the office yelling and hollering at my husband that he can not store food … no one had food they were sunflowers decor from our wedding. She was told it wasn’t food and she continued with her claims that she saw as he was pulling up through the cameras, she told my husband to leave the premises which he did and then I went with him and again she came out yelling that I had to leave. I told her no I pay$100 dollars for my storage and I was gonna leave my stuff and she said “ not to me”she called the police as well. Does this look like food 😡 when my husband FaceTimed me her comment was there is more Mexican… don’t even know why that comment was said … maybe racist

Renee is the Best. She has great customer servicios.

On Saturday; 4/1/23 I had the task of moving! I set my account up online & proceeded to the facility! Upon my arrival I had the opportunity to meet & be greeted by the property manager; Ms. Rene! Immediately she presented & carried her in a very professional manner! Ms. Rene took the time out with me and reviewed my lease agreement; and discussed all viable options to ensure that my move-in process was trouble free. The facility was clean & well organized! The single most important transaction to me was that Ms. Rene treated me as a person with dignity & respect and didn't view me as a dollar sign for the company! I do & would highly recommend this location & property manger to meet your storage needs!

Renee was an amazing employee, made my moving experience extremely easy and fast.

Renee is the best! She gives the best customer service.

Renee has very great customer service and I see what she goes through with some of the customers and I think she deserves a raise.. she the best customer service I had at public storage.

Renee has great customer service and she is very friendly and fast. I recommend you to go to the location

Renee is the best! So kind and considerate. Always very helpful. Give her a raise because she deserves it.

Ms. Renae was very nice, everything went well, very professional

Odeon’s was very curious Ian’s kind and she helped me through my entire service. Awesome Customer Service

Renee was amazing, knowledgeable and efficient.

Locked their doors 30 mins early but they're inside still on the clock. Now I have to take off of work in the morning to get 1 thing out of storage.

Do not take you’re property to this place . They literally have a whole New York City full with rats. The facility knew they had these problem and they are still conducting business. Will be calling the city to report this.

Rene I think was her name she was great & was alot of help.. I recommend her lol

Excelente trato por parte de la señorita Sajida. Muy buen trabajo sin ningún tipo de quejas. Por mi parte 100% recomendable

This place is disgusting! It’s infested with rats and mice, the elevators are often broken, there are not enough carts, and the restrooms are out of order or not cleaned.

I'm super thankful for the Renee this is one of the staff members from Public storage. She was able to notify me when someone attempted to switch information in my account. Thank you for the safety notification!

Shame rude service, price variable all the time without announcements.........

This location has RATS!!!!! Do NOT put your things here. YOU Will regret it. Smells like a pet shop too. If I could give them a negative star I would. AND Management knows about the rodent problem.

The PS website sux big time, but the front desk personnel, especially Renee make up for it. Tried to reserve a unit & set up an account 3 times online w/o success. Went in & spend 1.5 hours with Renee and she had similar issues but would not give up & finally succeeded. Had it not been for her, I would have gone elsewhere, and definitely NOT Public Storage. So Renee gets the maximum of 5 stars, but the company gets 3 and their website gets a -10 or the lowest possible.....

These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!

Renee was a good helper while we had question. Great personality & good attitude!

Renee has always been incredibly helpful. She manages a busy storage facility and yet is prompt, attentive, and easy to work with.

Ifoma is a lovely lady and was really helpful with getting me all the information I required.

Says they are supposed to be open at 9:30am seven days a week? It is 10:15… this happens all the time. Trying to get my stuff from storage and get to work…☹️ Edit: new hours are even more restrictive… they used to be open until 6:30pm, now they close at 5pm and 6pm…. Also the elevator was broken the last two times I was there.

The new property manager Chamekia is wonderful. She always greets me with a smile and always stops what she is doing to help me. I love how safe and secure the location is and I never have to worry about people coming after hours!

Ever since Mrs. Latoya left the staff has been really difficult. And the older black guy at the front is rude and smug. I will never rent from this location again. And the fact the you can't get in you storage after 6pm is just ludicrous, most location are open until 9pm. This location is just all bad.

In general a great experience with the Office and website. Location is clean and well maintained. Just be mindful with the access hours: it is open (aprox) from 9am to 6pm.

Secure and temperature controlled storage.very clean hallways. It is kept up well.

Clezell was nice in helping me get the right size unit quickly

It was a lovely experience getting a new storage space in time. Customer care was superb.

Clezell was very helpful and informative. He knew what he was talking about and I’m glad he was there to help me!

Clezell was fast helped us install app and explained how it works. Great customer service.

Exelent Service thanks Public Storage

Cleveland helped us quickly and assisted with installing the public storage app.

Clezell helped us with quick and nice with helping rent a unit.

I have had an amazing experience. Tarsha and Daphne was such wonderful representative.

I came into Public Storage to inquire about renting a unit and Daphne was so helpful. She was very pleasant and entertaining at the same time!

Tarsha cole is super nice

Tarrica was great help, and got me in and out quickly. Very approachable!

Tarsha cole super nice and quick to help me.I recommend her and this location

Tarrica well super nice and helpful with me today. Made my move in easy

Tarrica is a wonderful lady she took care of me today. She was very helpful

Tarrica was an awesome help when I had trouble moving in the storage. If it was not for her I would have been stuck! Thank you for your help and generosity.

Tarrica this girl is crazy funny, She is very con and warmed heart it she made this move very pleasurable I’m so grateful for our help please keep her and let her know that I said hello, Blessings

Place is somewhat hidden but is a really nice facility and very friendly helpful staff. Easy in and out with good access, clean place, and we'll run.

Touch less process from beginning to end.

Nancy was super helpful and thorough with my rental she walked me through step by step

Toya is beautiful clean place she's running awesome

UPDATE: 7/22: I moved out of my unit due to all the issues below. Even today I arrived and found issues like: car parked directly in front of doors preventing those with carts from being able to take them to their car and no available carts (with only two cars there). I went to the office with low expectations (because of my last visit) and was very pleasantly surprised. Toya was working and she knew where all the carts were at the moment and was waiting on the car owners to come down so she could ask them to move. Not only did she get the car moved but she also asked them if they would let me use one of the two carts they were using. Additionally while I was there I saw her sanitizing the elevators and walking the property. This is exactly the kind of employee that could turn the issues at this property around. Because of her excellent service I have updated my rating with an additional star. Thank you Toya! UPDATE 6/26: Fast decline since rebuilding. A new low. Today I went and there were no carts available. Went to the office and was told there was only one cart because people were keeping them in their storage units. Employee said "there's nothing I can do I just work here." Well when I walked in she wasn't working she was watching YouTube on her phone. Maybe if they watched who was taking carts instead of YouTube they would know who wasn't returning the carts. Or just put audible trackers on them! Additionally the employee did nothing when a U-Haul truck parked horizontally across seven of the prime parking spaces blocking everyone else. They'd be better off with a video call screen then the inattentive staff. I have had enough this location. I cleared out half my unit today and will be leaving this horribly managed facility as soon as a cart can be located. Also the district manager calls and asks you to return her call at an office that she's never at. If you really want to give good customer service you'll provide your company mobile number where you can actually be reached. I deeply regret choosing this facility. The rate increases never stop. Weekday opening hours make it inaccessible if you work. It has 5 stars because all the employees ask people to leave them 5 stars when they first rent. I found mold growing on some of the items in my storage unit! These items had NEVER had MOULD on them and had been stored inside my home for years. I do not trust the claim of climate controlled (68-74 degrees). When I have visited a couple of times it was humid and felt warmer. The small container of damp rid suggested by an employee will do nothing when the top of your unit is wire mesh. I can't damp rid the entire second floor with that! Obviously people are living in units. I was at the gate at 8:59 waiting for access. At 9am I put in the code, went straight to the second floor only to be greeted by a man with a cooler waiting to leave. He had been there all night. He was not an employee. The elevators both failed one weekend and no access to my unit on the second floor. At least one elevator is out of service 50% of the times I've gone. Not enough carts for busy times. After living with it for months I've found their hours are inconvenient. 9a-6p is almost impossible to make during the week for a working person. They should have extended hours on at least Wednesday so people have reasonable access to their unit. Definitely this harms the value of using this storage facility. Yes the employees are nice and the building is new, but the experience is below average at best.

Latoya is so nice very helpful and sweet

Toya very friendly

Tarrica was so patient and hospitable. Highly recommended! Excellent!

Very secure with cameras and code access gates and elevator

Latoya was amazing. Friendly, kind and patient. If I know someone looking for storage space, I would differently tell them about her location.

What a lovely experience! I went there to transfers from one unit to another, the staff members was OUTSTANDING! They went from giving me different options favorable for me to taking the time to show me the units. Tarrick was impeccable, really helpful 👌 Surly recommend this place! Very professional 👏

Muy bien

Toys is an amazing manager

She was very good at her job.

Toya was amazing. Great customer service!

Latoya was very nice

I came in stressed out and Tarrica the young lady at the desk was able to assist me, give me a tour and answer every question I had. She made me feel comfortable with moving my valuables here at Public Storage. Glad I choose this location. Great Job!

Tarrerica and toya was very helpful with my moving in...........

Toya is awesome beautiful lady

Very clean and convenient

You guys have a wonderful staff here. Latoya was very helpful, courteous, and professional. She's a real important asset here.

Angela and toya was awesome

Very clean facility.

Latoya is an amazing person awesome service very informative

Latoya is awesome very nice

Nice clean facility with good security but they just raised my monthly rate from $49 / month to $92 / month with 4 weeks notice. That almost double. Crazy!

Very helpful chasity Tarsha and toya

Great service and the security it’s amazing.

Toya is a excellent employee. She surely deserves a raise..

I lease from another location but always stop by at this location to give my payment because I wouldn't make it to my location on time and Ms Mona always has that vibrant smile as she greets me and everyone always so professional and in her appearance....I wish all PS had employees like her.

Exceptional experience at this location! Rented out trucks 4 times in 2 weeks all from this location. Great service every time. I dealt mostly with Austin and the manger but all the staff was friendly and helpful! Would definitely recommend this location to anyone looking for fast and professional service.

Toya is awesome the place is clean and shes very informative

Thanks toya for helping me when I needed it most very great service and was helpful in every way thank you very much for being a great help and person.

I have a decent price for my unit but they close sometimes during office hours. I think they should have at least two people in the office.

My experience with Toya was the BEST! She fulfilled my needs and she had excellent customer service experience!! I will be back

Nice and good friendly staff. Always on point with what we need.

This place is a great storage unit area the lady Monica was really helpful and made sure I had everything I need and everything was taken care of she also makes show the property is always clean and looking it's very best and she is very very extremely helpful

I'll find the workers are very helpful and pay attention to details and especially Monica makes sure property is always clean the storage units are up-to-date and makes sure the customer is always satisfied

Exceptional service at this location… thanks LaToya and Mona for always being available for my storage needs!!! LaToya I feel like we’re like sisters thanks for being on this journey with me u are awesome ❤️Blessings always to the Public Storage Fam

Great experience… LaToya was very pleasant to work with I hope y’all have more like her

Toya was great and the property was extra clean!

I'll always have the best experience with Latoya brown at the larkwood storage

I love that the property is so clean and the Property Managers are so awesome, they made sure I understand everything they explain to me

So wonderful very patient very beneficial thank you for you time I wish to see you again

Monica helped me with my move in with no problem. I loved her customer service and how she performs her walk through. I will definitely come back to public storage for my future storage needs.

Trish was good

Trish was wonderful

Very professional very informative Latoya is great

Employee was very helpful and nice...

My experience started off wrong but once I talked to Mona the front desk woman she listened to my issue and resolved it. Very clean and professional

Ms. Latoya was the best. She is the most understanding and sweet person I have talk to for customer service. Shes the best

This facility was marvelous... the office the storage space areas were all clean, the young ladies [Ms. Latoya & Mrs. Mona] were extremely persistent with my move, customer service was immaculate... highly recommend this location. 👍🏾👍🏾

Excelente servicio Mona es una excelente representante

Excelente

Great customer service. Thank you Mona and Latoya

Great customer service! I am very happy to have chose this location!

Great customer service! I thank you very much for your help during these tough times!

Love the space and climate control

I’ve had this unit for about a year. The price was good at first. About six months in they raised the monthly fee by $5. That wasn’t bad, I’m the next 6 months Public Storage went up 300%! From $35 to $99 in six months. Public Storage gives you a good rate and once you’ve moved everything in they raise the rate with one month notice. They have short operation hours. And if you sign out one minute late you get a nasty gram informing you not to stay after hours. On weekends you will have trouble getting carts to help you take your belongings to your unit because everyone comes on the weekend since they close so early on week days. I could live with inconveniences but not at $99/ month. For $99/ month the hours should be longer, and there should be more equipment and more parking!! I’m very disappointed in Public Storage!

Great service and very fast.

Just rented a storage unit and I like it because it's inside

La’Toya was so sweet and nice she was a very outstanding worker and very patient with me

Thanks Latoya for you patience and professionalism. I will definitely refer a friend

Latoya was very helpful and professional and offered me great assistance in my time of need. I feel comfortable storing my belongings at this location.

Latoya is amazing very knowledgeable,friendly and beautiful will be back to see her nice job public storage

Trish rendered exceptional service today. She explained all charges and provided us with a tour of the property and made sure we understood everything that is expected of us as a tenet as well as explained Public Storages obligations to us. Thank you.

Atención excelente

Good price online, clean facility, nice property manager. A great place to store your items.

Good price. Clean place. Highly recommend.

great facilities

Is good and clena

Clean and has items needed for packing!

The manager John is rude and has no able compassion for people who physically challenged.

I recieved an email because I left my storage 2 mins late along with 2 other customers but I've seen a staff move someone he knew personally in after hours... what's the difference?

Made it easy getting a unit no issues

Safe and automated

Buena atencion . muy limpios

O que bueno seguro se les recomiendo

Property manager is rude and doesn't work with you. Prices are misleading and increase monthly!

Antonyshia is very nice she help me rent a space really quick

Antonyshia was professional & so nice! I’ll definitely recommend this location just because of her pleasant & refreshing attitude.

Very nice and clean storage facility! Antonyshia made renting a unit fast and simple! Thank you!

Service was great all around with the 3 different managers I interacted with. Raymond actually directed me to the website where I got a great deal and ended up renting 2 units instead of just one. Antonishya was there on move in day and was AWESOME....I was running late and she stayed an extra half hour so I could get all my stuff into my units.... and she had a great attitude about it also. I was really impressed!!!! Overall, great experience!!! It's clean, well maintained, secure and air conditioned!!!! Thanks Much!!!

Good customer service very friendly .Antonyshia was a great help will definitely come back

To whom it may concern. I visited public Storage at the 8555 Larkwood location. A Ms. Antonyshia gave the most friendliest, knowlegeable Service I've experienced in a loooong time. She is DEFINITELY to be commended! Awesome Service and I REALLY appreciated her bubbly service!

Me gusta muy limpio y seguro, lo que no me gusta es que cierran muy temprano

This is not a trustworthy location. They exposed my belongings to potential theft without a care in the world when the entire reason for getting a storage unit is for safety. Stay away.

The place was very clean and Faisal was very helpful. We wanted to store our things there but the facility only stays open until 6 and you cannot enter after 6. Because of that we did not choose this facility. But Faisal was extremely helpful in locating another facility whose hours were more conducive to our needs. Thank you Faisal.

Got here right before closing and Faisal still took the time to help me! Very patient and helpful in answering all my questions. Thanks so much!

Super nice lady in the front desk . Fast service

Raymond treating me great today showing me the best unit and great customer service

I made an appointment and I came with another lady to make a reservation. The point here is that I get the fact of the dollar down plus insurance and lock however the lady told me it was optional. I told her that would leave to get the lock as she was telling me how everything works out she already gave me a price of $40 she lets me see the storage and well I was convinced and I told her I was gonna comeback Next week. I get here and RAYMOND tells me I have to mandatory get the lock. When I myself purchased my own lock. So I guess the lady misinformed me but at least the lady was working with me. Raymond however wasn’t and told me it was false information and I have to mandatory purchase their lock. For those reading I suggest you call and make sure you get your prices right before you spend your hard Working earned money into this place. The lack of customer service vs how the lady was just horrible.

Cailey helped me get into the right size unit to fit all of my items and the property is clean.

Raymond and Cailey were very helpful. The property was clean.

The employees are very nice and the place is clean.

Pues estube en este lugar por motivo de que le ayude a un amigo a cambiarse pues estaba pagando mucho y aqui en este storage pagara la tercera parte de lo que pagaba y este lugar es muy comodo y seguro

Went in today to look at the space. They were really nice and gave me all the information I needed. They even showed me a unit.

Awesome experience, nice helpers and good customer service on the phone!

Quick nice and simple place to store your belongings

Great staff quality Place very clean good place to store your goods

Excelente 👍

The service that they give are awesome and the price are great

Raymond and kaylee were very helpful

Customer Service very helpful and friendly

Raymond and Cailey were nice and friendly. The place was very clean.

They closed early and would not let my brother put his stuff up at 5:45pm. The person Jamila stated that because she stayed later yesterday she was leaving on time today. I called corporate ,and spoke to the representative who advised that I would need to speak with the district manager. She was rude and tried to call the police on me. If this is how they run their business I will take my business elsewhere. I have 2 different storage units. I maybe only one person but with social media I will make sure everyone know about this horrible location.

The place is new and clean, Raymond was very helpful.

Raymond and Cailey were great. They helped me find the correct size unit for all of my things.

Kaylee and Nicole helped me find the right storage. Very friendly

Raymond and Cailey are great I recommend them to work with.

This location is very clean. Nice friendly faces. Aqualla was very helpful and informative. Would definitely refer my friends to this location.

Muy caro

Very poor. Lie about the storage fee. 8555 Lakewood Houston Texas

the have great customer service I will always recommend this place to others

Amazing customer service and I would refer anyone to this location

AQUALLA NELSON IS OUTSTANDING, GREAT CUSTOMER SERVICE

Always greated with a smile and up beat presence. This is a nice place. I will definitely recommend and refer this location to friends. Great customer service!!!

Jamail was verá helpful and Nice. She show US two spaces and helped US with the Stuff we neeeded. Rental was Smith and Ray i recomendé her to be mánager and princess and aquella was so Nice and sweet ! And helpful i love the property

I came in today looking for prices for a storage unit. Cailey and Princess greeted me with smiles and asked how the could help me! I told them I was shopping around for prices and what I would be storing, they insisted that I should take a look at the space and the amenities that came with it. Cailey took me on a tour and showed me a space that would best fit. I came back inside and Princess offered me water. I was sold! They also gave me there promotion! Thank you guys so much. You literally just took my bad situation and turned my day positive! I recommend everybody to come here!

Princess was amazing!!! Prices are great!!

Very nice and clean. Staff very friendly.

Princess and Cailey gave me great service everytime i come and pay. I will recommend all my familia! Thank you guys

Cailey, Princess, and Raymond are wonderful. The property is always clean and they are always willing to listen and help any way they can.

Very clean very friendly great customer service

Princess, Raymond, Aquella are amazing! They were so nice to me from the beginning to the end. Gave me valuble information. Will definitely recommend

Great place

Customer service on point

Excellent customer service

Had to put more stuff in my space. Easy access and easy to maneuver the cart. Great place.

Cailey gave me excellent customer service,nice and fast.

Gigi Princess and Cailey were amazing! They help me vacate. Process was smooth and easy! I will definitely recommend those ladies!

Great service from Lidia and Raymond they were great thank you!!

I have recently secured a unit. The property is nice and the service was great. Tamar L. was very helpful and easy to work with.

Cailey and Raymond were very helpful and helped me find the perfect size unit, would highly recommend.

This is seriously THE BEST Public Storage I have ever encountered. This is my 5th storage unit with Public Storage and by far the very best designed and most secure. Each floor has it's own separate access code that's unique to the tenant, there's an access code into the building, and into the parking lot. That's 3 levels of security plus the cameras and locks. Absolutely beautiful. Check in was a breeze as usual and Princess made sure it was painless and was very professional. She gave me a tour of the space before I signed (that was a first!) and made sure I had everything I needed and understood how to pay my bill and all that going forward. Other Public Storage need to be modeled after this location. Thank you!

Cailey made sure that I got the right size storage for all my belongings. The facility seems secure and was very clean. Excellent customer service!

Raymond was very helpful and would highly recommend. Facility was very clean and newly renovated.

This is probably one of the better and cleaner public storage locations here in Houston! My husband and I recently relocated to the Houston area and went to one of the public storage location (which I will not name) for our reservation and was highly disappointed!! I was then referred to this location and was definitely impressed. I’m sorry but I value my belongings and just wasn’t comfortable storing them just anywhere. The climate controlled units are actually CLIMATE CONTROLLED and spotless!! Reece and Raymond were professional, amazing, helpful and friendly and even offered a special on our unit . I would definitely recommend!!

Princess and cailey were nice and help me sevute my goods. Thanks ladies

Lydia helped me but had some issues with the system she called Raymond and he helped her through it super fast

Princess and Cailey do their job great through the whole renting experience I felt comfortable and understood a lot thank you for giving great customer service

New place looks great

Princess and Failure are awesome! They helped me get into a storage quickly and also were a listening ear... Lol. Thanks

Princess and Raymond were very helpful and patience. The customer service was greatly appreciated and I feel even more comfortable with having my valuables stored at this location.

Easy Process, Raymond was a great help checking in, very clean and state of the art facility!

April was very friendly and super helpful. Very pleasant to work with!!!

April was nice place was clean and they professional

April was Great..

I rented a unit with Cailey and she was able to help me protect my goods! It feels good to know that my stuff with be safe with Raymond and Cailey! I recommend to all and the unit was only $1 for the first month!

Had a wonderful experience! Johnetta was very helpful and knowledgeable. I would highly recommend storing your stuff here.

Raymond always gives us all superb service.

Cailey and April are awesome smooth process to get in and out in just minutes!!

April and Michelle are the absolute BEST !!! They were very knowledgeable and kind and patient with all of our questions and concerns! You definitely need to choose this location!!!!!

John the manager was very helpful and knowledgeable when assisting me with finding a storage and was very flexible I was on a time scheduand he made sure I was accommodated to get me my items into my storage timely I will return!

Awesome job Johnathan he went above and beyond for my son returning from college !

I'm so glad I was able to find this location after a long day of trying other storage companies. Johnathan was a breath of fresh air his expertise and customer service were the best I came into contact with that today.! Thanks will definitely refer my friends.

they were very helpful and courteous Thank guys

public storage is an awesome place to store your things you don't have to worry about theft and after certain hours they don't allow anyone on the property which is awesome for me

Love the new place ,very clean

Raymond was very helpful

Kobe was nice and helpful

Brand new place good service

This location was wonderful and plansent . I'm so torn they had to close due to Harvey

Raymond, Bernard, and Morris have gone out of their way to be so helpful during the Harvey storm. I had 3 spaces and lost a large amount of stuff. I am blessed and grateful to have encountered the great people here. All three have excellent customer service, very professional, and have taken their time to assist me in everything that I have needed. They have gone above and beyond. Thank you each of you (Raymond, Bernard and Morris) and Public Storage the transition of relocation has been smooth. I apologize if I misspelled someone’s name. Regards Mercedes Guerra

Moriz was very helpful. Quick and patient.

Raymond was great. Would recommend

Raymond was helpful. Would recommend

Raymond is bad ass. Very helpful and professional.

Excentes serevivió aquí ranmundo

Great experience. Staff was very friendly and helpful.

Good price and service. Second time I've rented with Raymond and he's taken care of us

Best guy Raymond will always use public storage on larkwood

Ramón always at Work great man

Raymond is great guy always out to help out

Raymond was very helpful. I'll recommend a friend at any time.

Renting here was quick and easy. $60 gets you through the door of any space your first month. No contract, great customer service, and nice location.

Raymond was very friendly, will rent again in future.

The customer service here is excellent. Raymond is very good at his job. I will definitely be referring my friends and family to this location. Great job!

Mr. Raymond was a helpful and not pushy. Made sure i got the right kind of lock for my stuff

Service at this location has been amazing. Thank you public storage for great customer service

It's overpriced. When it flooded bad my stuff got damaged. Prices go up so they force you out. Be careful here.

Raymond was very helpful. He helped me find the perfect size storage unit that I needed

Staff very helpful, great service

Nice people and very clean. Easy access.

Great experience with Danetta, she answered all of our questions and showed my wife, & I several units. We will be back to rent when we move.

Dannetta and Shane were helpful. Will come back for sure. Two thumbs way up!!!!

Dannetta was a great help she performs excellent customer service.

I appreciate the time Raymond took to walk me through everything. Great employee!

Ive been at this location for over a year and Raymond has always been very helpful and nice. Would recommend this place.

Kizzy

Best price around. Best customer service. I will definitely refer some who need storage. Thank you

Raymond M. was excellent at answering all of my questions. He has great customer service and is very polite. I will definitely be renting here more often!

Every time I come to the larkwood location Raymond is always nice and a huge help

Raymond and his staff are amazing. Love it

Raymond is always courteous when I go into the office. Knows me by name. Helped us move from a 10x20 to an 8x10 without any problems! Nice to do business with a happy employee!

Overall good experience with this facility, manager was nice explained the moving process throughly. He was not pushy and like others I encountered in past. Highly recommend this facility to others!!! Zeeshan

Kizzy was very friendly and helped to get a storage

Rae was helpful and profesional With the storage

Rae did a wonderful job helping with find a storage space. she was just helpful. I will refer other people to her. and will also come back to this location. Thanks so much Rae

raymond treated us really well and attended us to our needs very pleased.... A++++

Frankie, was the best. I got there shortly before closing and she took care of everything without once looking at the clock. AWESOME JOB........

Kiana gave me extraordinary customer service: )

kiana was great

kiana great customer service!!!

Frankie was excellent and had great customer service. She went over all the information along with ask if I needed any extra products or services.

Kiana, was a very helpful and nice person that I have met at any other that I ngr been at and would help everybody with there storage products.

muy especial el trato asi uno de parte de la Señorita que me atendio.Kiana tiene ese punto de atencion exelente para atraher asus clientes. estoy muy satisfecho los felicito

Had great helper in KIana. Very friendly knowledgeable workei

Kiana was so polite. good service.

The manager there was very helpful and professional. I would recommend this facility to anybody.

Kiana is very good at her job.

Great customer service! My favorite place to store things.

La Shanda was very friendly helpful..thank you

it was fast and efficient. Jason helped me find the best unit for my needs. Thanks!

Excellent! !!!!!!!!!

Great experience !easy process

Great service very custom sized to my storage needs safety needs were met.

Very nice guy, very helpful

In was very goog

5 star services. Lot and unit very clean. Alan and Jason were most helpful.

Jason was very helpful. He was fun light hearted and a joy. He gave us all the information we need in a timely manner and got us on out. Expect exceptional service at this location. Thanks Jason!

Eclellent service. Great poilite jason. Thank you. So much

Manager (Jason) was very helpful! Love his personality! Explained everything to me in details. Highly recommended!

Came in to PS today with my mom and little brother and the guy Jason helped us out, and had gave us great customer service.

Very excellent service, kind and thought. Doing great job.thanks

Good service very friendly staff

Jason is really awesome..very professional and answered every question I had. If you are looking to store your belongings, go see Jason @ Public Storage & you will be satisfied & happy. P.S. In the near future, don't ask your customers to post comments. Let us post a comment on our own time. Please have your staff check the system and read before calling. We work also!!!!

Great service! Nice facility! !

Nice gentleman at the desk. And nice spacious storages. Wonderful gated area.

Service was fast and easy. I called in me reso, took a look at the property an was in and in a nd out with in 20 minutes. Jason was such a great help and explained every thing for me.

Kiana and Marie was excellent, well mannered employees. The storage process went very smoothly

where we find ourselves in meeting public storage once again Mr lonely nights no longer here but the management right now is very cool and it came through I will get excellent service was once again so public storage came through for us again.thanks God for Public Storage

Mr Jason was awesome! His people skills are above & beyond!!!!!

Jason was great..hooked me up fast!!!

I have had a very pleasant experience with public storage. They have answered all my questions when needed and always polite.

Lashanda and ebony was helpful and nice

LaShandas customer service was EXCELLEN!!!!!

Ebony and Lashanda were very helpful.Great service.

Ebony was nice and friendly.

Ebony Was very helpful and nice.

Nice service

Beautifully run. Nice, courteous, helpful managers. Very, very clean.

LaShanda was very helpful and courteous! Great customer service! Glad I chose this location. Thank you LaShanda for all your help!

Awesome. Very nice, and helpful..Aaaa plus

Very Great Customer Service, Fast & Easy Set Up.