Save Impression

Address

13391 Custer Rd
Frisco, TX 75071

Phone

214-919-8257

214-919-8257

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

214-919-8257

214-919-8257

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 23 /mo $ 30
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29 /mo $ 38
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 32 /mo $ 47
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 44 /mo $ 58
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 81 /mo $ 108
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 96 /mo $ 128
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 98/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 98 /mo $ 131
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 154/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 154 /mo $ 205
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 211/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 211 /mo $ 281
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 231/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 231 /mo $ 308
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Frisco Climate Controlled Storage Near U.S. 380

Storage units in Frisco are located close to Westridge Boulevard and south of U.S. 380, not far from Sam Rayburn and North Dallas tollways. Indoor climate controlled storage units in a wide range of sizes are on-site, and we also offer outdoor units with convenient drive-up access. Our plentiful self storage options are convenient to neighboring McKinney as well as Frisco.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at nearby WestRidge Golf Course, which is less than a mile from the storage facility.
Janice Stahly Scott Elementary School families and neighbors looking to declutter can store recreational gear in a 5x10 storage unit for play at Northeast or Gabe Nesbitt community parks. Behind the athletic equipment you use all the time, stow holiday decor, off-season clothing and other rarely used items.
Reserve at Stonebridge Ranch residents sharing an apartment can store duplicate furniture in a 10x10 storage unit to keep common areas uncluttered. This is also a great size storage rental for downsizing, where you can store furniture, decor, lamps and clothing while you decide what will fit in your new place.
An outdoor 10x15 storage unit is an ideal size for clearing out the garage. Long canoes and kayaks are easy to load and unload with drive-up access, which means more paddling trips at Lewisville and Levon lakes. There will be plenty of room for camping and fishing gear along with your oars and paddles.
Homeowners around Independence, Rock Hill or McKinney Boyd high schools planning to remodel can store five rooms of furnishings in a 10x20 storage unit. For bigger renovations or when relocating, an extra-large 10x30 storage unit will hold more than seven rooms of furnishings.
Frisco Public Storage has a wide range of indoor and outdoor storage solutions to fit your needs.
At this Frisco Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 538)

    October 3, 2024
    Google Public Storage Trois Cooper
    Rachel was amazing !!! She needs 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    October 2, 2024
    Google Public Storage Angel Velarde
    Secure, clean, effcient.
    October 1, 2024
    Google Public Storage Joseph Boyd JR
    Set up space online. I needed help getting to a space I could use. Jody, lady at site was very helpful in showing how to access and set up my account. It took a bit of processing to get exactly what space we needed. She was very polite and I am very thankful for the help.
    October 1, 2024
    Google Public Storage Mary Kay Martin
    We have had our storage unit here for 8 years. Kids college dorm rooms, apartment moves in and outs, and forever home downsizing. Public storage McKinney has served us well over these years! Jody, the property manager has done a fabulous job with keeping the facility clean and operating smoothly. We highly recommend them for your storage needs large or small!
    September 30, 2024
    Google Public Storage LORI REDICK
    Rachel and Jody were very helpful, kind and resolved the issue that the area manager couldn’t even figure out.
    September 29, 2024
    Google Public Storage Mindy Davis
    Today, I had the opportunity to meet Jody at Public Storage. She was amazing in her customer service, helping me locate my unit and providing information about insurance. I would definitely recommend this Public Storage! Thanks Jody
    September 28, 2024
    Google Public Storage Celina Baro
    Crystal and Jody are one of a kind, they are so so sweet handling customers. There customers service is super. Thank you both I really do appreciate your support.
    September 28, 2024
    Google Public Storage Herb Kelley
    Jody was the amazing. Professional, courtesy, patient and knowledgeable. Best service I've experienced at any storage facility. Thank you Jody
    September 28, 2024
    Google Public Storage Bobby Kelly
    September 28, 2024
    Google Public Storage Maria Clara Santos
    Jody was very helpful and wonderful customer service
    September 24, 2024
    Google Public Storage Masoud Samandi
    Corey is excellent. He is very polite, nice and knowledgeable and answers all question very thoroughly. He is also extremely efficient. I just vacated the storage and was most impressed by Ms. Jody and Ms. Rachel professionalism and helpfulness.
    September 22, 2024
    Google Public Storage Cameron Goodson
    Jody was very helpful and kind
    September 22, 2024
    Google Public Storage Shirley Hanna
    I had rented 5x5 storage unit, when i got to the storage unit, i realized it is only 4.5x4.5. Even though it is not a big difference, I was counting on that extra space for my dryer and washer to fit in there. I reached out to property management, Jody and Angela were very helpful and were able to help me and accommodate for me to fit all mu stuff.
    September 21, 2024
    Google Public Storage JoshHandRachelR RomeroHart
    I am writing to express my dissatisfaction with the service I received at your facility on moving day. Two of the elevators were broken, which caused a significant delay for my movers and resulted in me having to pay them twice the amount I had originally budgeted. The individual at the front desk, who had frosted tips in her hair, was unhelpful and rude. She initially blamed me for the broken elevators and then, when I questioned her, she said that "people like us" were to blame. I am not sure why she didn’t just apologize for any delay and inform me that help was coming. This experience has been extremely frustrating and inconvenient, and I would not recommend your facility to anyone. There are several other storage facilities in the area that I would recommend trying instead.
    September 20, 2024
    Google Public Storage leyla jimenez
    Customer service in this place is amazing. Jody went above and beyond to help me get the best unit possible for my need. Thank you so much.
    September 20, 2024
    Google Public Storage Khadijah Houston-Willis
    I needed to get a smaller unit and Rachel was able to accommodate me in a timely manner and explained everything so well! She was so kind and informative throughout the entire process. Thank you so much Rachel!
    September 17, 2024
    Google Public Storage Cindy Ciancanelli
    Jody was super nice and friendly. Showed us our storage unit and how to use key pads around the facility. If you want awesome service this is the place to go! Thanks Jody!
    September 17, 2024
    Google Public Storage Raiel
    Jody was a big help!! Great customer service and very professional.
    September 17, 2024
    Google Public Storage David Weeden
    Always clean and safe. Very convenient. Jody, the property manager, was very helpful and friendly.
    September 6, 2024
    Google Public Storage PhilipMichele Cole
    Great property! Clean and nice and cool with the a/c. Jody-property manager is awesome! A+
    September 5, 2024
    Google Public Storage Jordan Cliff
    I had storage unit here for last four years and could not have been happier with my experience. The quality of service has always been top-notch. The staff was professional, friendly, and ready to assist with any help I needed. My most recent experience working with Jody was excellent. She was extremely efficient in taking care of everything and made the process as easy as could be. The cleanliness of the facility was always one of the top highlights. The units and common areas were always spotless and well-maintained. It's clear the management takes pride in keeping the space in great condition, which gave me peace of mind knowing my belongings were stored in a safe, clean environment. If you’re looking for a hassle-free storage solution with great service and a well-kept facility, I would definitely recommend this location.
    September 2, 2024
    Google Public Storage Banu Rashid
    Jody & Angel were wonderful. Very friendly & answered all our questions. Highly recommend this location!!!
    September 1, 2024
    Google Public Storage Chris Andrews
    Jody & Rachel are wonderful.
    August 31, 2024
    Google Public Storage Timothy Buss
    August 31, 2024
    Google Public Storage Christopher Ramos
    Jody was so great when I closed out my storage. It was a great place to store your belongings . Safe and secure!
    August 31, 2024
    Google Public Storage Debbie Valenzuela
    I've had my space 4 1/2 months and they are already raising my rent $50 on the six month anniversary. Greedy, greedy, greedy company! I will be removing my stuff as soon as I am able. Jody has been very helpful in reducing the rate for 3 more months. Apparently corporate makes the decisions. So shame on corporate greed!
    August 31, 2024
    Google Public Storage Lionel Hampton
    Jody is great
    August 29, 2024
    Google Public Storage Jo Jo
    I stopped by Public Storage to finalize my rental agreement and Rachel was extremely helpful. She showed me my unit and walked me out to show me where to come when I return with my belongings. Everything was explained in detail and I appreciate her answering my questions. Overall this was a smooth process.
    August 25, 2024
    Google Public Storage Dennis English
    August 25, 2024
    Google Public Storage Clayton Tony Au
    Jody (the manager) and the entire staff at this location are amazing. Super friendly, very helpful, and incredibly accommodating. When I arrived on my move-in date to check out the unit that I booked, I asked for a unit closer to the elevator and they were happy to swap it out for a closer one. I also spotted an issue with the rate on my rental agreement, which was really just a system error, and Jody took care of it right away. The facility is great as well!
    August 24, 2024
    Google Public Storage Shakalah Hines
    Crystal and Jody were absolutely amazing!!! They helped us every step of the way. Wonderful facility to keep your stuff stored!!!
    August 23, 2024
    Google Public Storage Eleve Gims
    Visit Crystal and Jody here in McKinney. They do a phenomenal job!!
    August 23, 2024
    Google Public Storage Paul Kossehasse
    Crystal & Jody really helped me with my registration and finding the best fit for my items to store!!
    August 23, 2024
    Google Public Storage paul Kosséhassé
    Best spot to keep your stuff safe and very accessible! Ask for Crystal, Jody or Thomas !
    August 20, 2024
    Google Public Storage Barzan Rashid
    August 19, 2024
    Google Public Storage Irma Ramirez0701
    Great customer service !!! So very nice and helpfull!! Crystal Rachel and Jody amazing people!!!
    August 19, 2024
    Google Public Storage earl robertson
    My experance was woderful crystal, Jody , Rachel , Thomas was great
    August 16, 2024
    Google Public Storage Xavi Africano
    Jody & Thomas are the best in business please visit them if you need space to store some items
    August 15, 2024
    Google Public Storage crystal moss
    **⭐️⭐️⭐️⭐️⭐️** I had an excellent experience with Public Storage! Crystal and Rachel are incredibly helpful and professional. From the moment I walked in, the staff was incredibly helpful and friendly, guiding me through the options and helping me choose the perfect unit for my needs. The facility is clean, secure, and well-maintained, giving me peace of mind knowing that my belongings are safe. Access is convenient, and the entire process of moving in was smooth and hassle-free. I highly recommend Public Storage to anyone in need of reliable and affordable storage solutions!
    August 15, 2024
    Google Public Storage Jordan Johnson
    Crystal and Rachel were exceptional! Very kind, extremely knowledgeable, gracious and thorough! Thank you both for your excellent service! Crystal, to be running the operations alone for the very first time… wow! Rachel, to be her second day I could not tell! Love when humans remember to be human and connect with other humans! Great work ladies!
    August 14, 2024
    Google Public Storage Brandon Guillory
    Jody, Rachel, and Thomas are super friendly and professional. Willing to provide an awesome tour that helped us decide to us their services. Very clean, cool, and secure….felt like I was entering a bank vault. Highly recommend⭐️⭐️⭐️⭐️⭐️
    August 6, 2024
    Google Public Storage Scotty Webb
    Crystal , Jody , Ayden outstanding customer service, and helping us select our unit.
    August 4, 2024
    Google Public Storage Amari Young
    Crystal an Jody is so professional great customer service I would rent with them any were they go thank y’all for your help making my move an easy as possible
    August 4, 2024
    Google Public Storage Karim Alao
    Crystal and Jody was a huge help, even went the extra mile for the Lyft driver who was frustrated with me because he couldn’t get out the gate. They resolved the issue very professionally!
    August 4, 2024
    Google Public Storage Kathryn Stevers
    Jody and Crystal were very helpful in getting a larger unit for me to move my stuff into on the same floor. Thank you very much!
    July 31, 2024
    Google Public Storage M Burns
    Jody is AMAZING!!! Her customer service is excellent and her friendly personality and COMPETENCE make working with her a pleasure! I highly recommend Public Storage and specifically Jody’s location on S. Custer in McKinney!
    July 31, 2024
    Google Public Storage Rhoots Ex Wife
    Jody & Crystal thank you for taking the time to explain my move out process, so that I'm not charged for another month.
    July 31, 2024
    Google Public Storage Karthik Lella
    Crystal and Jody were fantastic in helping me downsize units. It was my first time having to speak to anybody since getting a unit over the phone (super easy BTW). They made the process super simple, were extremely courteous, and I wasn’t surprised with any hidden fees :)
    July 31, 2024
    Google Public Storage Alfred Camera
    Companies need for employees like Ms. Jody. Upon her arriving at work and before she ever entered the building, she saw me struggling trying to access the property. Only being one armed with her other hand full, she came over to assist me. THANK YOU FOR HELPING THIS MORNING.
    July 31, 2024
    Google Public Storage Mrs CBC
    July 31, 2024
    Google Public Storage Nancy Thompson
    Thank you Jody for answering all my questions. This is the cleanest property I have ever seen. I will be making a reservation soon as I prepare for my move
    July 30, 2024
    Google Public Storage Michael Braun
    Jody!!!!!!
    July 28, 2024
    Google Public Storage Christopher
    Jody and Ayden provided great customer service and really took the time to make sure I was taken care of. Great Experience!
    July 26, 2024
    Google Public Storage Tanya Meyers
    Great facility and the staff (Jody and Aiden) were very helpful. Took time to walk me through the process and explain the system. Property is nice and clean.
    July 22, 2024
    Google Public Storage Jay Johnson
    Super easy process Aiden & Jody were very helpful. Would definitely recommend if you ever need a storage unit
    July 21, 2024
    Google Public Storage Savedbygrace
    Jody, the property manager was OUTSTANDING!!!!! They took care of my things for 14 months and everything was exactly like I left them. Highly recommend this Public Storage facility.
    July 19, 2024
    Google Public Storage josh hunt
    I have been to this location (Frisco, on Custer) a few times in the past few weeks to plan an upcoming move. Ayden and Jody have been very helpful, informative, and accommodating throughout the process. Appreciate all they are doing for helping this all work out for our situation!
    July 16, 2024
    Google Public Storage David Slack
    Jody was great. I had to rent three storage areas with Public Storage and they all went very well. Easy to deal with the staff.
    July 15, 2024
    Google Public Storage Michael Rovaris
    In my 20 years of leasing storage space I’ve not had an agent like Jody. Jody was amazing in helping me down size my unit. It was a real treat to meet and work with Jody.
    July 13, 2024
    Google Public Storage Kyle Kohring
    Super easy and friendly service!
    July 12, 2024
    Google Public Storage Cubswinitall
    Jody was extremely attentive and helpful. Made it an efficient and easy process to get moved in
    July 9, 2024
    Google Public Storage Maddie B
    This issue has been rectified as the manager called me. Mistakes can happen but when someone is willing to fix it then we have to allow that to happen.
    June 26, 2024
    Google Public Storage Temree Jolley
    Came in today with a problem and Jody was amazingly helpful. Quick, and resolved my issue to a pleasing outcome. Jody was super knowledgeable and very sweet. She took extra interest in me as a person, which I appreciate and I felt like my time was respected as well as she was super efficient and focused on me the entire time. Great experience and I appreciate her help today!
    June 25, 2024
    Google Public Storage Sunny Tyrney
    June 21, 2024
    Google Public Storage Raul Aguilar
    Jody Great Services
    June 17, 2024
    Google Public Storage Asha Johnson
    Great customer and made sure I had everything I need and the perfect fit for me thank you MsJody for ensuring I have the best of the best! I appreciate yall service ☺️
    June 16, 2024
    Google Public Storage Srikanth Akula
    Jody is Awesome 👏 Highly customer caring with lot of patience event at the end of tej day of her works hrs. Always such kind of employees make big difference to the organization’s.
    June 16, 2024
    Google Public Storage Linda Donaho
    Staff always helpful. Site is clean and well maintained. Jody, the site manager, has been very helpful.
    June 3, 2024
    Google Public Storage Barbara French
    Jody Very sweet and kind person. Very professional and courteous. I wish her the very best in her job. She seemed very dedicated to her job
    June 2, 2024
    Google Public Storage Ris D
    Jody is extremely helpful! Great experience!
    May 28, 2024
    Google Public Storage keli
    I have been very ill and Brandy Angela and Jody helped me tremendously sort out my storage needs. They are an amazing team and totally willing to go the extra mile!!!! The sole reason I stay at public storage and is such a great advocate and employee for this company and patrons. We can’t say enough good things about them and our Public Storage experience! They always have a smile and know their customers by name. I’ll never leave!!!!!!!😀
    May 27, 2024
    Google Public Storage Rick Trayner
    Jody was awesome to work with. The only bad thing is they hike your rate after 90 days. Recommend ground floor unit if available.
    May 26, 2024
    Google Public Storage Bhupinder Shergill
    Great experience; location, condition and service. Thanks you Jody and Ayden
    May 22, 2024
    Google Public Storage Al Lowe
    Angela was awesome! Extremely professional, courteous, and very helpful! It is always a pleasure to be assisted by professional people!
    May 15, 2024
    Google Public Storage Laura Rakes
    My husband passed away a couple years ago. Moving is never fun anyway, but I finally moved our original storage unit from west Texas to closer to home. Jody made everything quick and easy, and I can feel better knowing my most precious keepsakes are safe and secure.
    May 13, 2024
    Google Public Storage takendric stewart
    May 9, 2024
    Google Public Storage dameon williams
    I couldn’t leave a review but I went to 1450 Custer and Brandi was extremely helpful and she is the best and I would recommend this storage to anyone once again she is the best and very polite and sweet
    May 5, 2024
    Google Public Storage Natalie R
    Brandi in the Custer Rd, Frisco location is an exemplary employee, so helpful and caring!
    May 5, 2024
    Google Public Storage Renuka Raghuraman
    Brandi at front desk was helpful. Good customer service 👍
    April 29, 2024
    Google Public Storage Sally Hernandez
    Stopped by today and the staff (Brandi and Cona) was incredibly helpful and friendly. I WOULD DEFINITELY recommend them if you need storage space. The employees seem so happy and it’s so nice to see! Brandi mainly helped us and she’s incredible, if you get her you’re definitely in luck!
    April 29, 2024
    Google Public Storage Paul Sollenberger
    Stop the hemorrhaging! Can’t handle another rate increase and Brandi helped cancel our account. She was really awesome and a great help to get us back on the road. Yes the five stars are for her.
    April 28, 2024
    Google Public Storage James Flynn
    Brandi was exceptionally helpful. She is dedicated to customer service.
    April 27, 2024
    Google Public Storage Jorge Gomez
    I am telling you guys if you want to feel like attended by a family member then come here and ask for Brandi, she will explain everything in detail and give you advise about how to storage, etc. Thanks so much for all ríe help Brandi you Rock! 😉👍🏻👊🏻
    April 27, 2024
    Google Public Storage Kris Floyd
    Great service. Thank you Brandi!!!
    April 27, 2024
    Google Public Storage Charles Cheese
    April 26, 2024
    Google Public Storage Tyrone Windom
    Brandi was helpful
    April 26, 2024
    Google Public Storage Pamela Kadakia
    Brandi was so helpful when we needed to transfer units. We really appreciated her expertise and kindness.
    April 23, 2024
    Google Public Storage Artimis Wallace
    Mrs. Brandi is doing a great job!
    April 23, 2024
    Google Public Storage pavan krishna
    Brandi, She has been really helpful and explained everything very clearly. Making the rental process so easy.
    April 17, 2024
    Google Public Storage Rick Knotts
    Cona was awesome- very professional and extremely helpful.
    April 16, 2024
    Google Public Storage Lance Hollingsworth
    Brandi is an awesome employee, she is very sweet, professional and knowledgeable towards her job. Thank you Brandi for all you do at Public Storage in Frisco!!!! Susan
    April 13, 2024
    Google Public Storage Thomas Pollard
    Brandi is amazing!
    April 12, 2024
    Google Public Storage Rey Samonte
    I wanted to give Brandi a quick shoutout for helping me with a billing inquiry. She was very pleasant and helpful in providing me answers to my questions. Your customer service is truly appreciated! Thanks!
    April 8, 2024
    Google Public Storage Saurabh Sarkar
    Rented a unit with Aiden!! Spoke to him first over the phone and got a sense as someone who wants your business.He is knowledgeable, customer oriented and thoroughly professional. Answered all questions, and made the entire process go smooth. Located at Custer Rd and Westridge Blvd, this location is convenient and close to all amenities like UPS, FedEx, Kroger, Home Depot and HEB. Would recommend this location as long as Aiden is there.
    April 6, 2024
    Google Public Storage Stephan van Coppenole
    I have mixed experience: the personnel at 13391 Custer is awesome although I am disappointed in the corporate policies. The good: Brandi at the front desk was so helpful and went out of her way to help me. She took her time making sure I understood everything and gave me very helpful options to deal with my situation. I’d love to have someone as friendly and customer-centric as her work for me. And I’d love to interact with more customer-facing people like her. The bad: long term rental users are taken advantage of the most by corporate policy (which I understand is set by corporate headquarter and not by the individual managers such as Brandi). Long term customers are not rewarded but the opposite instead happens. My rent over the course of two years and a half years more than doubled. Yet when I look at the rent of a new user it’s 1/3rd of what I pay. So while the rent of new users decreased over the two and a half years, the rent of a long term customer doubled. They take advantage of the hassle of moving for long term rental users to increase their rent periodically. I’m now aware that is likely an industry wide situation and not just Public Storage. Fortunately, there is a solution: Move facility storage every year or two to become a new user on a regular basis. It does mean extra expenses in time (moving yourself) or money (hiring a crew). So in the end, the only way to deal with outrageous price increases is by playing their game.
    April 5, 2024
    Google Public Storage Robin
    Brandi is absolutely amazing. She is the epitome of a customer service representative. It was so great speaking with her on the phone and I was so excited when I when arrived to the property and met her. She is a bundle of joy. I love that she was so approachable. She was soft spoken, personable and everyone seems to gravitate toward her. Definitely visit this Public Storage location. It is the best. I love the customer service here. This is how we should be treated. Public Storage, give Brandi a raise!
    April 5, 2024
    Google Public Storage Dwaylyn Holland
    Worked with Brandi today and she was awesome!! Got me all taken care of!! Great job Brandi! Very professional
    April 3, 2024
    Google Public Storage Jason Petty
    Brandy is great. Excelent customer service
    April 3, 2024
    Google Public Storage Rachael Freeman
    Brandi was very helpful!!
    April 1, 2024
    Google Public Storage Chloe .H
    April 1, 2024
    Google Public Storage rosendo pulido
    Brandi was very nice and helped me get started with my locker... and answered all my questions. Nice clean location and convenient
    March 30, 2024
    Google Public Storage Lawanda Delaine
    Brandi was excellent. She answered all of my questions and was quite knowledgeable.
    March 30, 2024
    Google Public Storage Jameson Henigan
    Wow, I’ve had my storage booked for over a year and some change. This location prides itself on ease of use, cleanliness and convenience. I luckily secured a new house with my fiancé, and cancelled my storage. Brandi was on lunch but still took it upon herself to get out of her car, and get my cancellation handled in minutes so I could get to my appointment. Outstanding customer service and loyalty, thank you! Will use this location again if ever needed :)
    March 28, 2024
    Google Public Storage Ankit Kadakia
    Brandi was helpful on delaying my increase. She was overall very friendly and helpful
    March 27, 2024
    Google Public Storage Mia Ridgner
    the hardest moments is selling a home that you had for years, however, Cona has such amazing professionalism and greeted me and my family with such warmth, and help with setting up our storage unit! Definitely 5 Star experience.
    March 24, 2024
    Google Public Storage Kikki Barnes
    I went in and got a new unit today and Aiden was the best- he was courteous and professional and explained everything that I needed to know- he was so helpful I was in and out quick! Thanks Aiden I will definitely recommend this place for storage
    March 23, 2024
    Google Public Storage J S
    Classic bait and switch they will try here, avoid them at all cost. Crooks is what they are
    February 27, 2024
    Google Public Storage Dawn Marie Schuda
    Ayden was very helpful the day of my move in. Facility is clean and well maintained.
    February 16, 2024
    Google Public Storage Kayla Padol
    Great experience with Ayden! Very helpful for our business.
    February 6, 2024
    Google Public Storage Amber L
    Thank you Ayden for everything. You have great customer service!
    January 24, 2024
    Google Public Storage M P
    Kay was great with my storage needs
    December 30, 2023
    Google Public Storage Chris Peters
    I can't say enough positive things about the customer service I received tonight. I was in a difficult situation when I was unable to turn around with my trailer because the exit gate was inoperable. While Ashley was out doing rounds, she went way above and beyond to ensure I successfully backed out of the facility without issue. I don't think I would have been able to do that without her help! As a manager of many, I understand the value of having employees who really care about the customer's experience. I never post comments, but this was an experience that absolutely deserved praise! Instead of having a bitter customer for being stuck, Ashley was able to flip this situation into a very different outcome!
    December 21, 2023
    Google Public Storage Josh Johnson
    My daughter and I were struggling unloading in the rain and ASHLEY was a super star! She showed us a couple of tricks to get the job done quicker!! Great location with great staff.
    November 21, 2023
    Google Public Storage Ryder Swanick
    I visited this Public Storage location today at 5:30pm and Shawanna was very helpful. I was very impressed with her customer service and willingness to assist me as this was my first time using a storage location. She was very friendly and went the extra mile to take care of me! Great job and I would recommend this location.
    November 18, 2023
    Google Public Storage Eddie McCarver
    I like this place. Prices are reasonable and it has excellent security.
    November 13, 2023
    Google Public Storage Gina Rogers-Santos
    I stopped in to check on my storage locker. I met Ashley Denise, she was very helpful and professional. Thanks for hiring great people to be apart of your team!
    November 2, 2023
    Google Public Storage Conal Higgins
    Brandi was very helpful. 5*
    October 31, 2023
    Google Public Storage HyHy
    Brandi helped me alot at this location very friendly
    October 27, 2023
    Google Public Storage Venus
    Brandi is absolutely amazing, friendly, and thorough, she went above & beyond to show me the app & how to use it and how to get to my storage the quickest way. I appreciated everything she has done and walked me through the process and so forth. Very welcoming, made myself & daughter comfortable. Thank you.
    October 20, 2023
    Google Public Storage Darinette Robinson
    Tish & Ashley are very friendly and extremely nice people to see and work with & happy smiley faces
    October 18, 2023
    Google Public Storage Randy Mcdermott
    An excellent facility with great staff. Tish and Ashley were so nice and helpful getting us all set with the perfect space. Thank you both.
    October 14, 2023
    Google Public Storage Yaira Hodge
    Kay thank you so much for helping me out with my passcode, I don’t know what I would’ve done without your assistance.
    October 14, 2023
    Google Public Storage Opal baker
    Kay is AWESOME was lost trying to find my way around and deal with that security issued elevator Kay save the day !!!
    October 14, 2023
    Google Public Storage H M
    Tish and Ashley did an outstanding job helping us find the correct unit for our needs. They are both so pleasant and offered great advice. Hard to find such outstanding customer service these days- thank you Tish and Ashley for your help!
    October 6, 2023
    Google Public Storage Dennis Cabbage
    Clean and easy access
    September 30, 2023
    Google Public Storage Rick Friday
    I took a tour of the property and got a call from the customer service person. Her name was Tia she was very courteous and helpful. Although I did not go with that public storage and went with a Storage coming out closer to My Home if I had moved where I was going to move, I would’ve went with them because the facility was very clean and easy to maneuver so therefore I will give them five stars because customer service was great. The facility was clean and it seems well organized.
    September 10, 2023
    Google Public Storage Ric Moore
    Clean and comfortable
    September 8, 2023
    Google Public Storage Ernesto Herbert Rocha
    Brandi her service is excellent!!!
    August 25, 2023
    Google Public Storage Katherine M Craig (Kat)
    What a great experience here today! Tish and Tia were nothing short of amazing. There were a few hiccups when first setting up my reservation and I ended up having to wait for a bit of time to gain access to the site. After moving things at home all day, I was tired and grumpy and was irritated about having to wait but Tish and Tia were so kind and understanding. They were apologetic and gracious. By the time the transaction was finished, Tish and I were laughing and exchanging stories. Best of all, our exchange was a good reminder of putting things into perspective. And then I realized how embarrassed I was for overreacting to something so small in the bigger picture. They could have easily put me in my place but, instead, chose to show kindness even amidst my temper tantrum. Thank you, ladies, for your patience and understanding today. And thank you, Tish, for such a sweet interaction!! Y'all are amazing. <3
    July 28, 2023
    Google Public Storage Leigh Koritke
    So far my experience with Public Storage has been amazing. Tia called me to ensure I had reserved what I needed and helped me find the drive-up 10x30 that I needed plus two 10x20 climate controlled units! Moving a large house is stressful and she made it easy! The online prices were better than every other place I checked.
    July 9, 2023
    Google Public Storage Linda Adundem25
    ok phen
    July 6, 2023
    Google Public Storage Donnesha Roberts
    I love this place. it’s always clean and there is always a cart available to use. The staff there are super helpful. Allen, Cho and Bryan are the best. They help me with all of my storage needs and answered all of my questions. They made my experience there a breeze and whenever I need a storage unit though I live in McKinney I will always come to the Frisco public storage location.
    June 24, 2023
    Google Public Storage Fabio Flores
    TISH WAS AMAZING! Wow! First time buying a storage unit, definitely not the last! Im not trusting any other location or company to rent a storage unit with. She was absolutely amazing, she was caring, informational, helpful, trustworthy and extremely funny! She better get a promotion, she unquestionably deserves it! Thank you Tish for everything!
    June 11, 2023
    Google Public Storage Gordon Keith Hutchison III
    This was THE best customer service experience I’ve had with a business in a very long time. Tish is amazing at her job and cares for her clients…can’t recommend her or this property storage facility enough!!
    May 12, 2023
    Google Public Storage Jessica Cooper
    Great customer service!
    April 24, 2023
    Google Public Storage Mitzy Brantley
    Latosha makes the difference at Public Storage off of Custer! Great customer service. I loved working with her when she helped us get changed over into a smaller unit.
    April 16, 2023
    Google Public Storage RaTerra Wilson
    I’m new to Texas area the lady that help so super awesome and very professional
    April 8, 2023
    Google Public Storage joan rose
    Latasha was wonderful to work with. She has a very professional manner and answered all my questions.
    April 3, 2023
    Google Public Storage Anoline Enwereuzo
    Latasha was GOD sent. She went above and beyond to assist me get registered with an account.
    April 1, 2023
    Google Public Storage Arian Teague
    Latasha was fantastic!!! So helpful and made the whole process a breeze. She answered all my questions and incredibly nice and outgoung
    March 29, 2023
    Google Public Storage IB
    I had a great experience at this location with Latasha. I stopped by to view several spaces. The facility was very clean , with loading carts. Latasha was very professional, and caring from start to finish. It’s so hard to receive great customer service nowadays. Thank you Latasha for your patience easing the stress of moving!
    March 25, 2023
    Google Public Storage Lauren Wisler
    March 18, 2023
    Google Public Storage Melanie
    Latosha in McKinney was so helpful in getting my mother moved out of one unit that she had been in for several years and moving her stuff in a smaller unit of mine. It was a bit of a confusing situation but she figured it out and knew what the best thing for us to do!! Thank you so much, Latosha, for making our “storage downsize” a whole lot less painful!
    March 15, 2023
    Google Public Storage Dayla Bradford
    Efficient reservation process and clean facility.
    February 24, 2023
    Google Public Storage Russell Cunningham
    Latahsha was awesome she has a heart for the public. Thank you 🙏
    February 4, 2023
    Google Public Storage Paul Thompson III
    Latasha was the best! She helped me with everything I needed, including upgrading my unit bc I needed a bigger space. She’s friendly, and she always acknowledges me when I come into the building if she’s there. This place is definitely worth renting from bc of her! Thanks Latasha!!
    January 18, 2023
    Google Public Storage Kari Anderson
    Latasha is extremely kind and knowledgeable. She went above and beyond to help me with a billing issue that she got resolved.
    January 9, 2023
    Google Public Storage Eric Shorter
    Every time I come to public storage in McKinney on S.Custer Rd I get greeted with a smile from Latasha. Very professional and clean.
    January 7, 2023
    Google Public Storage Donte Jeffery
    Ms Latasha was amazing from the first day her customer service has been amazing I would rent with her any day she told me she would pray that I get my place I believe she did and I got my place and was out in 3 day thanks so much
    December 31, 2022
    Google Public Storage Robin Lucas
    Latasha helped me through everything regarding my reservation! From start to finish, she was incredible!! I honestly rented here because of her. She called to make sure I didn’t have any questions right after I made the reservation, clarified information for me, and was kind enough to show me multiple units. She went out of her way to help me and was kind the entire time. I truly appreciate her patience and kindness. Great place, very clean, and very efficient!
    December 18, 2022
    Google Public Storage Jake Matricardi
    I had a great experience. Latasha was patient and answered all my questions. She took time to show me around and help me with the whole process from start to finish. Can’t say enough how appreciative i am for the help!
    December 12, 2022
    Google Public Storage Ebony Green
    Latasha was such a beautiful bundle of joy to work with! I switched to another unit and she was able to take care of everything in less than 5 minutes!
    November 25, 2022
    Google Public Storage Shirley Gavagan
    Brian was an absolute lifesaver … I called for standard questions and he offered information that help saved me money!! Great customer service! Thank you!
    October 13, 2022
    Google Public Storage Jack Akins
    October 7, 2022
    Google Public Storage Alex Stephens
    Edit - 10.07.2022 - I called and had a question about some of our units specific to payment and can't say enough about this Custer location. Bryan was the manager that called me back and gave me excellent service and answered all my questions. Super satisfied and highly recommend this location! The staff here is superb! Latasha, the property manager, is a super nice lady and will try everything to accommodate your needs. Consider this place before trying others.
    August 26, 2022
    Google Public Storage DD Butcher
    Latasha was instrumental in assisting me (long-time client) w a rate reduction after receiving a ridiculous increase from last month-the 4th increase in 36 months. I understand & accept rate hikes … but this most recent increase was OVER THE TOP at 31%! She goes the extra mile to make sure her clients are happy … escalating my situation to the highest level, ultimately landing a hold on the rate increase. Truly felt she was on my side. Thank you LATASHA! What an asset to your employer & a blessing to your clients!
    August 15, 2022
    Google Public Storage Big Ken Comedy
    Ms. Latasha and Haleigh saved my life and caused me to have a less angry fiance. They were absolutely excellent in helping me out. Thank you so much
    August 14, 2022
    Google Public Storage Elle Gance
    Stopped by Public Storage to rent a unit and LaTasha was so awesome in explaining all the procedures,walked me through everything, thoroughly took me through the process of entering the codes etc...She was so pleasant to talk to and do business with. I'm happy about my decision to rent there.
    August 2, 2022
    Google Public Storage Jacque Bussey
    Updating my review to 4 stars because the new manager , Latosha. She addressed my issue promptly and directly! I've only had one issue with Public storage and it was with the MAJOR rate hikes. I do realize that EVERYTHING is going up but these last two pushed me over the edge. Im very pleased with the outcome however, thank you.
    July 26, 2022
    Google Public Storage Marissa Bri
    I had to change storage spaces last minute & Latasha was amazing! she was so helpful with everything & answered any questions that I had! this storage is very clean & well kept. I will definitely keep using them in the future
    July 18, 2022
    Google Public Storage Hailey Smith
    This location is GREAT. The property is really well taken care of. We dropped by without appointment to look at a space and everything was really clean and organized. Latasha made the rental process so quick and easy to understand. She took the time to explain all the important details of our agreement with us and even called out a few security and convenience measures we needed to consider. She really went above and beyond for our service. I love how locked down this place is too- personal passcodes at multiple spots along the way. Made us feel comfortable that our belongings were secured. Move-in day was a breeze thanks to all the nearby parking, wide walkways, and all the on-site carts we used to haul heavy items in.
    July 15, 2022
    Google Public Storage Melissa Lebrun
    Clean and maintain well.
    July 6, 2022
    Google Public Storage Lisa Davies
    All 5 stars are for Latasha! She helped so much. Hands down she is the best part of the public storage. The place is nice and clean and secure.
    July 2, 2022
    Google Public Storage Carolyn Bonds
    This is the best Public Storage I have rented at . The property manager Latasha always answering all my question’s very professional, nice , professional and Haleigh . This property is always clean and nice. Latasha help me with all my needs. This Public Storage is more cleaner and professional since Latasha became the manager.
    July 1, 2022
    Google Public Storage Tina Smith
    The most horrible property manger ever . I tried to down load to a smaller unit , told me I had to pay a transfer fee, an administrator fee and make appointment , then told me her name was Pam very hesitant to tell me.? Moving forward it was all a lie except make appointment,could not tell me how much each one was I had to come inn. I call customer service Amanda not sure if she was area manager are what ? She sad no i well lakiesha says when I call she came from another store to wait for me, which was a lie ,lakiesha didn’t know Haleigh told me she was the property manager, and
    June 13, 2022
    Google Public Storage Pavan Kumar
    Sometimes we are in a desperate need, God sends help. This Storage came to help me at my desperate situation. Will keep my love in the Storage Alive. My activity with the public storage, from 0 to 100 was Awesome, haven't regretted my decision. You Guys live to your name. Additionally they have a clean restroom, clean drinking water, lobby is at the right cool temperature - much needed
    May 24, 2022
    Google Public Storage Brandi L. McDowell
    This staff at this store are so helpful and accommodating. They know you by name when you enter the door and are full of laughter, to ease the stressors of moving. Thanks Ms. LaTasha and Hayley!
    May 20, 2022
    Google Public Storage Tkmurph
    Haleigh and latashia were amazing and helpful. They answered every single day question I had and even followed up with me after. 10/10 would recommend!!!!!
    May 13, 2022
    Google Public Storage Ken Riley
    Latasha is the bombizzle She is very personable and knows her inventory.
    May 2, 2022
    Google Public Storage Srikanth Jadcherla
    April 29, 2022
    Google Public Storage Carol Dick
    April 20, 2022
    Google Public Storage Taylor McMillian
    Kevin is a thief. He cut my lock on my unit. Claims I was in auction status. I wasn’t. I called corporate they stated my account has never been in auction status. He also lied and said I don’t have voicemail on my phone. But I have a voicemail from him stating he cut my lock. After several attempts to contact him. I finally spoke with him. He now claims my storage lock was cut in January but I’ve been to my storage several times since. What happen is he went through my until. He saw something he wanted. Now he’s trying to steal it. He is very unprofessional. Never in the building never answers the phone.
    April 18, 2022
    Google Public Storage Dr. Khosravi
    Nice and attentive staff. Clean facility.
    April 13, 2022
    Google Public Storage Alan Rusinowitz
    Excellent experience all around. Informative and patient facility manager and staff. Very clean facility.
    April 11, 2022
    Google Public Storage Sharika
    Where do I start. This staff is amazing. I love the fact that they care so much about their company and the ppl that are renting the units. My mother just moved out and he helped so much with everything from the beginning to the end. Yes, I would go back. Yes, I would rent again.
    April 10, 2022
    Google Public Storage Erin Brown
    Recently set up a storage for my mom had an excellent experience with the manger! She made sure everything was just has I needed it l, and double checked to make sure afterwards.
    March 17, 2022
    Google Public Storage robert sherman
    My wife and I are in the process of relocating from CA and needed a place to store our belongings until we find a permanent place to live. Latasha at Public Storage made it very easy to choose a suitable space for our things. She also offered great customer service to make the process as easy as possible. Thank you so much!
    March 2, 2022
    Google Public Storage Lorena Caraza
    excellent attention Latasha was very kind, excellent company
    February 13, 2022
    Google Public Storage Andrea Samuels
    February 7, 2022
    Google Public Storage L.B. Grey
    Fast, courteous, fun service lives here. Ask for Sarah. Great pricing too!. The entire staff is savey and sooo helpful. Clean and good support tools. Try it.
    January 29, 2022
    Google Public Storage LaVictor Cooper
    January 28, 2022
    Google Public Storage Kim H
    The manager is very quick and efficient very professional I am so glad I pick this storage facility on N. Custer Rd.Kevin was great
    January 25, 2022
    Google Public Storage Michelle Burdi
    January 25, 2022
    Google Public Storage Sarah
    January 3, 2022
    Google Public Storage Madyson Solomon