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Address

1241 Prosper Commons Blvd
Prosper, TX 75078

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

469-250-0836

469-250-0836

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

469-250-0836

469-250-0836

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 27/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 27/mo $54
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    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 28/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Upstairs/elevator
    $ 28/mo $56
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x5'
    Online only price
    $ 33/mo
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    Half Price Sale
    Small 10'x5'
    • Upstairs/elevator
    $ 33/mo $66
    Online only price
    Half Price Sale

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    5'x10'
    Online only price
    $ 35/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 35/mo $70
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    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 47/mo
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    Half Price Sale
    Medium 10'x10'
    • Upstairs/elevator
    $ 47/mo $94
    Online only price
    Half Price Sale

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  • Save Impression

    10'x9'
    Online only price
    $ 58/mo
    Online only price
    Half Price Sale
    Medium 10'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 58/mo $116
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    Half Price Sale

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  • Save Impression

    10'x10'
    Online only price
    $ 59/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 59/mo $118
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x13'
    Online only price
    $ 62/mo
    Online only price
    Half Price Sale
    Large 10'x13'
    • Climate Controlled
    • Upstairs/elevator
    $ 62/mo $124
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 67/mo $134
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 70/mo
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    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 70/mo $140
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    Half Price Sale

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  • Save Impression

    5'x13'
    Online only price
    $ 80/mo
    Online only price
    $1 first month rent
    Medium 5'x13'
    • Climate Controlled
    • Upstairs/elevator
    $ 80/mo $107
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 81/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 119/mo $158
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 191/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 191/mo $254
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 243/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • 24 Hour access
    $ 243/mo $324
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Prosper Climate Controlled Storage Near Highway 380

Storage units in Prosper are located near Colt Road and University Drive, also known as Highway 380. Indoor storage units, climate controlled storage units, and outdoor units with drive-up access are on-site in a variety of useful sizes, providing cheap storage not far from Lavon, Lewisville and Ray Roberts lakes.
R. Steve Folsom Elementary families looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Pecan Grove Park. Behind the athletic equipment, fishing tackle, kites and picnic supplies, you can store rarely used items like your holiday decor and off-season clothing.
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. Capable of holding two rooms of furnishings, there just may be room to spare so you can tidy up all your home closets while you are already organizing.
Orion Prosper Lakes residents and others sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit, including couches, dining sets and coffee tables. This is also a great size storage rental for downsizing, where you can store furniture, decor, lamps and clothing while you decide what to keep or learn what will fit in your new place.
An outdoor 10x15 storage unit is ideal for long canoes, kayaks and standup paddleboards. There drive-up access makes loading and unloading possible and Lavon, Lewisville and Ray Roberts Lakes provide ample destinations for paddling excursions close by. Store camping and fishing gear along with your oars and paddles.
Homeowners around Rock Hill High School who are planning to remodel can store five rooms of furnishings in a 10x20 storage unit. We are less than 2 miles away so retrieving items during the renovation will be a snap. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place in Prosper.
Prosper Public Storage has climate controlled and outdoor storage solutions to fit a wide range of needs.
At this Prosper Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 136)

    February 15, 2024
    Google Public Storage Brenda P
    Just signed up for a storage space. The facility is super clean and the unit is easily accessed. Autumn was very knowledgeable, friendly and helpful.
    January 30, 2024
    Google Public Storage Lania Wellington
    Awesome storage unit and excellent service! Jody was a pleasure throughout my time needed for the unit and a great property manager!
    January 19, 2024
    Google Public Storage Supriya Gor
    Our main reason to give only one star is the staff. The new manager names Jodie (she refused to give her last name) was incredibly rude, beyond reason. We were asking her nicely and politely and she was just rude for no reason. Jan 18, 2024. The storage is fine. But I don’t know how much the climate control works. Emily we were in, they were trying to fix the heat. So who knows how long the system wasn’t working.
    January 13, 2024
    Google Public Storage Rachael Bowers
    Angela was great and she made our move in easy and smooth!
    January 6, 2024
    Google Public Storage James Grant
    Autumn was incredibly helpful, gave us a lot of useful information while helping us choose the right unit for us
    January 6, 2024
    Google Public Storage Erica V
    Autumn was very helpful and extremely nice. She showed us a handful of different unit sizes as we didn’t know what we wanted or needed exactly. She wrote down the prices, unit sizes, and a lot of other useful information to help us choose the right unit!
    January 3, 2024
    Google Public Storage Tes Swanks
    Quick fast easy. Excellent Customer Service
    December 31, 2023
    Google Public Storage Muhammad Osman Yousuf
    December 28, 2023
    Google Public Storage Avinash Gorantla
    Hi there, Autumn helped us to give all the details regarding the storage space also made the process easier. Thanks Autumn!
    December 4, 2023
    Google Public Storage Dors McN
    Jody was really helpful in getting us the storage we needed. I recommend this location
    November 24, 2023
    Google Public Storage Phil Helms
    My wife and I were very anxious to find a new solution closer to home. This location is great. Clean, accessible, and well-managed. Jody was extremely kind and helpful to us. We got exactly what we needed and felt like truly valued customers throughout the whole process. Thank you, Jody, for everything!!!
    November 9, 2023
    Google Public Storage tommy loe
    I have had a unit for nearly 5 years at this location. It’s always nice and clean and of course temperature controlled. Recently, my work mistakenly shipped a package to my storage unit instead of my home address. Ashley, the site manager on duty, was so kind as to give me a call stating she was holding onto it for me till I could get by to pick up. She even stayed late to allow me enough time to get there to pick the package up. Ashley went above and beyond and I sincerely appreciate the customer service!
    October 26, 2023
    Google Public Storage Betty Lai Johnson
    Corey and Jody were awesome!
    October 18, 2023
    Google Public Storage Abigail Thomas
    Jody was great. Very helpful and patient with me asking lots of questions.
    September 29, 2023
    Google Public Storage Key-aila Wafer
    Trisha was very helpful and kind enough to show me around minutes before closing
    September 21, 2023
    Google Public Storage Ashley DeProspero
    The property manager, Kelly is amazing! The experience start to finish was seamless and much easier than expected. Would absolutely recommend!
    September 2, 2023
    Google Public Storage Chrystal Moreno
    Trisha was amazing thanks for all the help!!
    August 26, 2023
    Google Public Storage Him J
    I’ve had a unit for about 3years now. I was at another location but wasn’t satisfied with the customer service. I stopped by the cook lane location in Prosper to get some information and I was met with such a warm welcome from a lady by the name of Kelly. It was like a God send! She was more than happy to help point me in the right direction and willing to take time to show me exactly how to get what I needed and that was greatly appreciated! Needless to say I moved my things to that location the same week. Thanks a lot Kelly!
    August 26, 2023
    Google Public Storage Matt
    This place is a complete joke!! There is never anyone in the office at This location. We were very unfortunate to get a unit on the second floor. The bad thing about that is you have to put your code in every time anyone goes up. We are paying a moving company and they change by the hour. This facility is not a place you want to go if you are storing a house full of items. It will take days to try and move everything just because of the slow elevator, and inputting a code EVERY SINGLE TIME!!!! Please, please stay away. Our experience was so bad we stopped packing the unit and got a more expensive storage unit just because our experience was so bad!!! It’s cheap for a reason. Stay away!!
    August 19, 2023
    Google Public Storage David Chaar
    Store manager Trisha was very helpful, informative and professional. She made the checkin process smooth and explained things clearly.
    August 15, 2023
    Google Public Storage Aron Korir
    Trishia the manager at this location has the best customer service you will ever ask for. She takes time to listen and helps you to get best experience and great rental deals! Highly recommend.
    June 30, 2023
    Google Public Storage melissa zacha
    Kudos to Dana. Thank you for all of the help in the selection of my boxes. This helped me tremendously and saved me time going back and fourth (I definitely would had needed more boxes if I didn’t take your recommendation:) Great customer service and facility was super clean.
    June 30, 2023
    Google Public Storage Ximena Luna
    Dana made my moving process much easier! My unit was clean and ready to move in. She answered all my questions patiently and helped the process go smoothly. Thank you so much Dana 🙌🏻🙌🏻
    June 30, 2023
    Google Public Storage Sean Henry
    I’ve been renting a unit here for years and Dana has been by far the best front office manager yet! Very kind and always willing to help. The property is very clean and well taken care of. Great job.
    June 30, 2023
    Google Public Storage Mk N
    Dana, property manager, went above and beyond to help me! She is definitely a credit to Public Storage’s name.
    June 26, 2023
    Google Public Storage Beth
    Thank you Dana! You went out of your way to help me with all my needs. You took your time with me and explained everything.
    June 24, 2023
    Google Public Storage J M
    Dana was very helpful great customer service!
    June 12, 2023
    Google Public Storage Mia Taylor
    I wanted to give a shoutout to Kelly! My first experience using public storage has been incredible because of her. She greeted me with a smile, answered all my questions, helped me locate my storage space, walked me through the process, provided extra carts and even followed up later with a phone call. She truly went above and beyond in her efforts and it was greatly appreciated.
    June 5, 2023
    Google Public Storage Prabhakar Kamuni
    Kelly is great asset for public storage , she is detailed , kind and passionate to help the customers !! Keep up the great work !!
    May 28, 2023
    Google Public Storage Brandelyn Hinterman
    Kelly was awesome! She was friendly and very knowledgeable. Great experience during a stressful time so thank you for making this part so easy and pleasant!
    April 23, 2023
    Google Public Storage satish K
    Diana, the on site manager, is very friendly and helpful. She answered patiently to all my questions. She made my moving easier by guiding me. I was moving my stuff directly from containers to the storage. Wish public storage allowed placing the containers in their parking lots for 3-4 days. They could even charge for the parking lot. This could have saved my the trip to uhaul and made my move easier.
    March 31, 2023
    Google Public Storage Jim Barditch
    I stopped in to see about renting a unit, we are moving soon and downsizing so we need some storage for items we don’t have room for. Dana was very helpful and friendly. She showed me the layout and showed me the different options for units. I will definitely be back when the time comes. Thanks Dana!
    February 3, 2023
    Google Public Storage Brian Ashley
    Great service from Tabitha.
    January 19, 2023
    Google Public Storage court har
    Tabitha was very helpful, she helped me rent a unit right away & she also helped me with doors as I was hauling stuff in. Very clean and nice inside. Highly recommend!
    January 13, 2023
    Google Public Storage Trina Sheppard
    January 12, 2023
    Google Public Storage srinivas reddy
    Extremely helpful😊😊😊
    December 29, 2022
    Google Public Storage Hailey Barnett
    Liz was super friendly, had lots of information to share with all my questions! She definitely made it easier when looking into the storage unit! Go Liz 🙌🏼
    December 11, 2022
    Google Public Storage Amy Alanis
    Liz was very helpful during my office transfer. She was able to get my unit ready as soon as possible even with a short notice. Public Storage has upgraded our HVAC units and they have remodeled the restrooms as well. Grateful for my suite and wonderful staff. Thank you!
    December 10, 2022
    Google Public Storage Kay
    Liz was extremely helpful and thorough today with helping me with my reservation.
    December 8, 2022
    Google Public Storage Rachael Teer
    December 2, 2022
    Google Public Storage Jennifer Penner
    This Public Storage in Prosper, was awesome! I had my unit there for 5 years. This location was always clean and I never had any issues. Billy and Liz were amazing!!! They were so great to work with, their communication was impeccable and their customer service and support was outstanding!!!! I highly recommend this location if you need storage in Prosper!!!! Billy and Liz are great!!! Thank you so much!!!
    December 1, 2022
    Google Public Storage Ravena Beamon
    Liz was great!
    November 18, 2022
    Google Public Storage Brent murphree
    Liz did a fantastic job. Very knowledgeable and friendly. Office was very clean and clutter free.
    November 18, 2022
    Google Public Storage Kathy
    Wonderful experience working with Liz; greatly appreciate all of her assistance and showing us around the facility. Thank you so much Liz😊
    November 4, 2022
    Google Public Storage Brooke Yankley
    Just changed units at Prosper Commons public storage and Liz was extremely helpful!!! She got me all the info I needed and answered every question I had. Such a great experience.
    October 23, 2022
    Google Public Storage Travis Hendershott
    August 19, 2022
    Google Public Storage Blue Fernandez
    I chose this location 3 years ago because the location and the staff. I recently left a message with a billing question and Liz returned my called very promptly. She was generally concerned and not only fixed the issue she went above and beyond to make us a satisfied customer. Her knowledge and professionalism is why we are still customers, Thank you Liz.
    August 18, 2022
    Google Public Storage Sans Nobel
    Liz was extremely helpful to me. Fantastic quick service
    July 28, 2022
    Google Public Storage Arlene Delatorre
    Liz was so helpful! I appreciate her showing me the different options.
    July 28, 2022
    Google Public Storage Brett Vick
    March 9, 2022
    Google Public Storage Lyndee Lewis
    Jody is very sweet and accommodating, the facility is very clean and safe!
    February 18, 2022
    Google Public Storage Joyce Moore
    Storages very clean worker very curtious. Helpful
    February 12, 2022
    Google Public Storage Page Garza
    My daughter just rented a unit here. She did it all on line. You don't even have to go into the office. They give you a code to get in the door. Brand new facility. Really nice.
    January 19, 2022
    Google Public Storage Jamilla Jimenez
    Billy helped me get into a bigger storage unit. He was so helpful and knowledgeable...I appreciate his assistance during a stressful time with moving. Highly recommend this location because of his customer service. Thanks again, Billy! :)
    December 16, 2021
    Google Public Storage William Russo
    Love the customer service at this location. Amanda was very helpful, knowledgeable, and patient. Simply can’t say enough nice things about her.
    December 14, 2021
    Google Public Storage David R
    Been in this facility for a couple weeks and I’m finding they do not clean their facilities. Such a shame as the outside of the building looks very nice but inside there are insects everywhere trash in the hallways. I did notice it before I moved in but I assumed this would be cleaned out by now but it’s the same insect debris and trash throughout the hallways. This seems to be a trend with Public Storage as I’ve rented from them before and find they do not take care of their facilities as compared to the competitors I’ve rented from. Very dissatisfied.
    November 10, 2021
    Google Public Storage Anil
    November 4, 2021
    Google Public Storage Janeth Quijano
    Dayvia is a very nice Lady.
    November 4, 2021
    Google Public Storage Frank Samuels
    This is a very well run facility…Dayvia is a massive asset to Public Storage…kind, professional, caring and patient. From contracting to our ins and outs…she remains a shining star. Awesome team and location!
    November 4, 2021
    Google Public Storage Ivo “iVO” Texas
    Great service by Dayvia!!! She addressed all my concerns with ease.
    October 15, 2021
    Google Public Storage Tschul LLC
    Dayvia helped me setting up with the new space. She’s extremely helpful and amazing with on her work. Highly suggested!
    October 1, 2021
    Google Public Storage Andrew Hilton
    Amanda A was very helpful and got me setup quickly for my storage unit
    July 29, 2021
    Google Public Storage D Maeder
    Very clean facility. The gentleman that helped me was very helpful and courteous. I believe his name was Dave. Top notch in customer service.
    July 7, 2021
    Google Public Storage Michael O'Rourke
    Billy was awesome
    July 3, 2021
    Google Public Storage Ayliah Ricard
    June 28, 2021
    Google Public Storage Ashlyn Hartz
    Beautiful facility Lisa is extremely friendly and helpful
    June 26, 2021
    Google Public Storage Kevin Chamberlain
    Kept my things here for a year and never Had any issues. Vickie was awesome and helped me with my needs. Very friendly. I would recommend this place for sure.
    June 9, 2021
    Google Public Storage Kamran Quddusi
    Terrible Location and Service! Leased space here for years and the heating and air conditioning has never worked right. Takes months to get repaired and then it gets worse instead of being fixed. Every season change the units quit working and required service repairs. They don't discount your rent, which includes utilities but the utilities never work. Hard to get the manager to respond. For business leases, the public bathroom is all we have and it is frequently out of toilet paper and soap and we have to bring our own until someone bothers to check it days later. They rarely clean the restrooms! The cleaning brush is disgusting and instead of replacing it they just don't bother cleaning with it. The sink and faucet never look cleaned. This location has been terrible. We asked the manager of our rental for reimbursement for the a/c fans we had to buy since the A/C has been out every summer, the manager emailed us and told us she would be happy to send us paperwork if we wanted to break our lease. That's the terrible customer service you get here! Nothing! No communication that these repairs will be made, no discounts on rent when they agreed to provide us with heating and air conditioning included with our rent payment. This is the first year they actually have had pest control prevention. We have had to use our own methods until this year. This is not a place to lease business space. They don't care about you or following through on their end of the contract.
    May 10, 2021
    Google Public Storage Methuselah E
    (May 10th Update, I was just informed that my rate is going up $50 per a month! This is ridiculous! I can understand a $10 or $15 increase but $50? No way, I'll be going somewhere else. I've only been here since Christmas!) It's way too hot in the climate controlled area and there aren't enough carts sometimes. They only have 3 in the main building. They need at least one if not two more.
    May 3, 2021
    Google Public Storage Nageswara Namana
    Billy was very helpful and professional! Very good experience!
    January 22, 2021
    Google Public Storage Ann Currie-Vicario
    December 6, 2020
    Google Public Storage Alma Garcia
    les agradesco Me dieron Extraordinario servicio y atención por El Señor Billy, tienen un personal muy amable y atento
    October 9, 2020
    Google Public Storage alex argueta
    Great location at a very good price.
    October 9, 2020
    Google Public Storage Dana Riddle
    Holly was very helpful today in getting my concerns addressed with rate increases on our two units. I appreciate her handling this matter! She was helpful and professional.
    October 8, 2020
    Google Public Storage M Q
    One of my best in dealing with a company, this Public Storage location in Prosper Tx helped my transition to rent a place, a flawless experience, Tara in the front desk was very helpful and provided easy to follow information to make it possible..
    October 8, 2020
    Google Public Storage Felipe Martinez
    Bien
    October 8, 2020
    Google Public Storage Michelle Reed
    Great staff. Clean facilities.
    September 23, 2020
    Google Public Storage brad wade
    August 9, 2020
    Google Public Storage tony Johnson
    Billy was outstanding! Friendly, professional and informative. I had several questions about storage, and he was great! He answered all my questions and I didn't feel rushed.
    July 29, 2020
    Google Public Storage Sparty Green
    They hold your stuff.
    July 11, 2020
    Google Public Storage Sean O'Donnell
    June 3, 2020
    Google Public Storage Jenzbg g
    Great customer service. The place is very clean and spacious. Excellent for storage needs.
    March 19, 2020
    Google Public Storage Lucy Trevino
    Best customer service ever! Kandi made it easier for me on my moving process. It’s been A headache already dealing with everything else but getting the storage unit I want it made everything easier. Thank you!
    February 22, 2020
    Google Public Storage Sheila Morin
    Tim and his staff has made my moving situation so easy and simple. It might be because I was there at right and right place but they had exactly what I needed and when I needed more space he had another unit available right down from my first unit. Tim was great to work with and I would definitely go back there in the future!
    February 19, 2020
    Google Public Storage Tiffany Gray
    Antanette was super nice and very helpful.
    October 27, 2019
    Google Public Storage Kirsten Bomar
    I only give it 3 stars because there are no dumpsters for their renters to use. I've rented at several different storage places and this is the first one that doesn't have dumpsters. Also, the 4 parking places next to my building are ALWAYS occupied by the SAME vehicles. Otherwise, the place is clean and office staff courteous.
    October 21, 2019
    Google Public Storage Artnella Holmes
    Very Friendly Staff
    October 4, 2019
    Google Public Storage Mary Beth Kenney
    Great Experience! Kandi spent time assessing my storage needs and showing the units that were available. She was fantastic to work with and made the checkout process easy! Highly recommend this facility.
    September 1, 2019
    Google Public Storage Erin Hubbard
    Lisa was very helpful! Great service.
    August 23, 2019
    Google Public Storage Hayley Bieker
    Noah was really helpful and Kandi was a doll!
    August 22, 2019
    Google Public Storage Best of TIKTOK (DRONE GOPRO)
    Really nice friendly people they go out of their way to help you I dealt with Kandi extremely nice person help you in any way that you possibly can I highly recommend this place
    August 20, 2019
    Google Public Storage USIEL PAREDES
    August 3, 2019
    Google Public Storage Vivian Lovitt
    Tim & Brandon took care of me today! I appreciated their advice on what type of space I needed & it fit my budget! Thank you!
    June 24, 2019
    Google Public Storage Ron Yantzi
    Tim and Kandi are awesome. They helped us select a unit that would meet our needs. The facility is clean and is a great location for us. I would recommend this storage facility to anyone needing extra space to store your stuff!
    June 22, 2019
    Google Public Storage Dave Friedrichs
    Clean, convenient, and the office staff is super helpful.
    June 13, 2019
    Google Public Storage Kevin Sheppard
    Great location, units were clean and there's a restroom located in the building! Mind blowing!!! Kandi was awesome helping me with the paperwork and giving me the best options for my budget. She was very helpful and professional. Definitely would recommend Kandi and Public Storage to help me out on my next move.
    May 8, 2019
    Google Public Storage Kristie Blagowsky
    I went in this morning to see if I could pay the rent on another unit in another state. Gaither was so very helpful and nice to help me get everything updated for our business account. I would definitely recommend anyone looking for storage to go see Gaither!!
    May 2, 2019
    Google Public Storage David Copp
    Great location, easy access from multiple directions. The units and hallways are kept clean. The climate control area is truly climate controlled. Tim is outstanding, knows what he's doing and is very friendly and helpful.
    May 1, 2019
    Google Public Storage Bori Cuoso
    April 2, 2019
    Google Public Storage Felicia Zuniga
    We received excellent service and were very impressed on the cleanliness of the facilities. We were serviced by Gaither and he patiently walked us through the whole process and made it very quick and easy. I would highly recommend this Public Storage to anyone looking for a friendly clean place to store their possessions.
    March 26, 2019
    Google Public Storage Nancy Marquette
    Very clean facility with friendly helpful staff. Would recommend to anyone looking for storage needs in the Prosper area.
    March 25, 2019
    Google Public Storage Jon Estes
    I drive by and also deliver to this location daily as a UPS deliveryman. Tim, the on site manager, is very friendly and helpful, especially when the tenants are out. The property is clean, up to date, and Tim ensures that all maintenance issues are minimal. Great job! Always pleasant to come here!
    February 28, 2019
    Google Public Storage David Caldwell
    Alyssa and Tim are very helpful. The process of getting a unit and setting up an account went very smooth with their help. I would recommend this location to anyone looking for a storage unit.
    February 22, 2019
    Google Public Storage Kelli Case
    Great experience. Very friendly and helpful staff.
    February 3, 2019
    Google Public Storage Bee C
    Found this place easier and better than uhaul.
    January 12, 2019
    Google Public Storage Brandon Carney
    Alyssa was amazing! Super helpful and got us exactly what we needed.
    January 10, 2019
    Google Public Storage Rachel Engle
    Called in a panic and was quickly calmed with availability and suggestions to what would serve me best. Tim was cordial and very efficient in getting me all set with my storage needs. Definitely recommending to my friends who need storage. Thank you!
    December 22, 2018
    Google Public Storage Patricia Massaro
    Not always what they say is true, False information from Alexis cost me and late fee.
    December 19, 2018
    Google Public Storage Miko Lira
    A young lady named albssa was so very kind when I was helping my friend find a good storage place and she gave us the best one and even walked us through the process and even took us to storage again to help us find it again cuz we got lost I'm so thankful that she was so kind and helpful if I ever need to go and put my stuff away in a public storage I know I'm coming back to her.
    November 17, 2018
    Google Public Storage Michael Benton
    First time needing a storage unit and Alyssa was so accommodating, explained everything and took care of me! Highly recommend this facility
    November 14, 2018
    Google Public Storage Kellianne Turner
    Mia has been great to work with!!! Our situation has been very fluid (changing sizes of units/ adding units) and she has taken every change with a smile. Thank you Mia for all of your help!!
    October 30, 2018
    Google Public Storage Casey Murphy
    Moving out on the 1st and they're still charging me for the ENTIRE month of November. Haven't been late on ONE single payment. Absolute joke. Be sure to move out at the end of the month when the time comes because that's $122 out the window. Complete waste of money. Also, my rate was upped $15 a month, 3 months in. Think twice before choosing this place.
    October 27, 2018
    Google Public Storage Erica McClelland
    Alyssa was very helpful and went beyond normal to accommodate us. Wonderful customer service.
    October 10, 2018
    Google Public Storage Karen Jones
    Dyman did an awesome job!!! Great service!
    October 10, 2018
    Google Public Storage Shannon Bowers (Shanny)
    October 8, 2018
    Google Public Storage Anjali Vallury
    The ladies that originally helped me rent a storage unit were helpful and personable. Dyman was also very easy to work with and his customer service skills are superb. You can tell he’s willing to go above and beyond to help his customers.
    September 29, 2018
    Google Public Storage Ben Joseph
    I have rented a climate controlled storage unit here for a few months now. I was happy with the quality and location when I signed up and moved my things into a 10x15 Air Conditioned unit. about 1 month ago I came by to put some thing into my unit and noticed a bunch of crickets in the hallways as i walked in.. as I opened my storage door I saw several crickets inside my unit! I filed a complaint with the company's after hours team and they assured me i would hear back from the property manager... I never recieved a follow up. today I called and was told that the crickets are not being taken care of by a professional and that they spray as they sweep, the crickets are still an issue and it seems that the company could care less... Public Storage only offers 5k in insurance and I have over 10k in cloth furniture (couches, temperpedic mattresses, mechanical Box Springs chairs and all of my belongings... photos and keepsakes...) in my unit... I would not recommend this place to anyone and am overly frustrated with their lack of service. I will update my review if this is resolved but I am afraid I am going to just have to pull all of my things out to see if there is any current damage to all of my things.... frustrated is an understatement...
    September 15, 2018
    Google Public Storage Michelle Requejo
    We decided, today, we needed a small storage unit to store some things rather than giving them away. We visited two places that were closed for lunch and ended up at Public Storage. Alexis was highly efficient and professional. She did a great job at ‘upselling’, too!! We were in and out of there, satisfied, in less than 20 minutes; that includes viewing the unit and electronic paperwork.
    September 14, 2018
    Google Public Storage Whitney Slough
    If I could give zero stars I would. I had a horrible experience at the Prosper location today. I thought I was getting the $1 first month special online, I even called to VERIFY that was correct - they told me yes on the phone. However, once I got there (2 hours later) with my movers in tow - they tell me that the $1 special doesn’t apply for my unit and that the she made a mistake. I understand mistakes happen but they need to make it right and they didn’t. We even called Callie the DM and she was completely rude blaming me and saying that if I want the dollar special I need to pick a smaller unit that has the special. She said there was nothing she could do to make it right. Beware of you ever deal with Callie. She clearly does not care for Public Storage customers...period. Worst customer experience ever!
    September 10, 2018
    Google Public Storage rclamar00
    Sara offered great customer service! She made the process fast and easy.
    September 4, 2018
    Google Public Storage jerome james
    Nice clean place
    August 9, 2018
    Google Public Storage Steve McCutchen
    Easy experience getting a storage unit! Thanks for all your help Sara!
    August 6, 2018
    Google Public Storage Quiano Taylor
    Laura was very helpful and encouraging during my visit. She had answers to all my questions and if she didn't know she took the time to find and explain it to me.. don't really get that these days anymore. Thank you to Laura and public storage.
    August 6, 2018
    Google Public Storage Charles Crittle
    Laura was very helpful and encouraging during my visit. She was informative and very nice. I would for sure come back and bring more business to Laura!!!!!!
    July 5, 2018
    Google Public Storage Scottie Rhodes
    Love this location! The manager Tammy is super helpful and nice!
    July 5, 2018
    Google Public Storage Mackenzie Rangel
    Tammy was awesome!!!!
    July 5, 2018
    Google Public Storage Hannah Basinger
    Great customer service !!
    July 2, 2018
    Google Public Storage Valarie Stevens
    Worst customer service. Doesn’t do what they say and had to make multiple calls to have them fix their error. The storage place that’s closer and local is so much better! I’ll never use any “public storage” branded storage again!!
    May 30, 2018
    Google Public Storage John
    Tammy is a delite she knows how to treat a customer. Very friendly and warming place to rent a unit from
    May 30, 2018
    Google Public Storage Jon Jon
    The landscaping looks gorgeous and well maintained, Tammy is one amazing person, great attitude and very helpful.
    May 12, 2018
    Google Public Storage Ronnie Hang
    March 27, 2018
    Google Public Storage larissa Laughingtosh Tan
    Hate it
    March 26, 2018
    Google Public Storage Jason Byrnes
    Great, friendly staff. Clean, secure facility. Prime location.
    March 13, 2018
    Google Public Storage Anthony Aguiniga
    Tim literally has The best customer service and professional decorum I’ve seen in a while. Thank you. Woobies Shoes LLC CEO
    March 10, 2018
    Google Public Storage Dustin Wright
    Good clean location with easy access to 380.
    November 17, 2017
    Google Public Storage Yikes
    Tammy is great knows how to make a customer feel secure