Chelsea was so incredibly helpful and understanding with my whole process!
Dwayne was the best, great customer service and very supportive
Dwayne was awesome..Gave me all the info I needed.
Great service from Dwayne
I booked a unit too big and Dwayne helped me change it easy peasy!! Recommend!!
I am impressed with the way my transfer was handled by Mr Dwayne. Very professional but warm and friendly. He was patient when I cannot make it work in my phone. It was a very good experience. It gave me assurance that I was being taken cared of with all the benefits.
Dwayne went above and beyond in assisting me. He has great problem-solving skills, very professional, knowledgeable, and friendly. Also his customer service skills are outstanding. I would highly recommend the services there. Thank You!!
Dwayne was SUPER personable at this location. He was helpful and always willing to answer any questions I had. A+++....My nephew said thanks for the Starburst!
Great service and right choice for size storage!
We came here today with a few issues but Miss Chelsie got us squared away expeditiously ! She was very knowledgeable and very helpful not to mention patient and funny. She had all the answers we needed and more and we usually have some problems. She was a joy to work with and a very pleasant face to see early in the morning. When you come in make sure you treat her well because she is one of the best we have had when dealing with storage facilities in general! Thank you again !
Chelseie was very helpful with us today provide help with our password and even help with our questions that we had very professional and will come back to seek her help if needed
Public Storage at Post Oak is convenient with a friendly staff that helps me a lot when I need assistance.
Beautiful facility with ease and security!
Excellent service and extremely helpful.
Ask for Dwayne, he will definitely assist you. Great customer service skills. Thank you again.
Dwayne was very helpful and patient with us, even with my six year old brother.
Chelsea (the property manager) called me about a late payment. She took time to listen to me and help me come on an arrangement to pay this month billed at a date we both agreed upon. Her and the other lady id awesome and cares about their longterm customers.
Dwayne was excellent in helping me move units!
My first encounter with Public Storage secured me as a client. Very professional, friendly and knowledgeable staff. Dwayne ensured I was well informed, understood the offering and provided options for my needs.
Property Manager Was Supper Helpful And Nice Customer Service.
Dwayne was such a big help. Supper knowledgeable about the storage unit and friendly.
Great services from dywane he was On point with all information
Great customer service at the Post Oak location by Dwayne. He was really helpful and informative
Arrived early evening and Chelsea helped me get situated with my storage space and getting familiar with the facility. She's an absolute joy to speak with and brought Excell customer service and courtesy to me and others. Very professional and detail oriented.
I’ve been a continuing customer for years. Today I receive outstanding customer service from Dwayne. He was very detailed in explaining the process and made sure there was no hidden communication as far new charges and scheduled move/out dates! This is by far the best customer service I have received from this company. He deserves the best! Will continue to do business!
⭐ Friendly & Genuine
I had a great experience at this Public Storage location thanks to Dwayne. His customer service was outstanding—professional, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free. It’s rare to get service like this these days. Highly recommend asking for Dwayne!
⭐ Professional & Appreciative
Dwayne provided exceptional customer service at this Public Storage location. He was knowledgeable, courteous, and went above and beyond to make sure all my questions were answered. The experience was efficient and pleasant from start to finish. Employees like Dwayne truly make a difference.
⭐ Short & Impactful
Excellent customer service from Dwayne! He was friendly, helpful, and made the entire process easy. This location is lucky to have him. Highly recommend!
Dwayne has been incredibly helpful throughout this whole process! He was very kind and courteous, made the process very easy!
The ladies there are great! Appreciate their perfesionalizm
Chelsea and Miranda were really kind. I had a billing issue and they were able to help assist me swiftly.
Dwayne went above and beyond to help us get settled into our storage unit. He took the time to understand what we needed, helped us choose the right size, and made the move-in process easy and seamless. His professionalism and customer service truly stood out. This is exactly how customer service should be!
Moving in and getting assistance was easy! The rep, Dwayne, was very courteous, friendly, and fast! Definitely appreciate the service!
Currently gettin a unit and customer service is out standing.. Give that man a raise lol..
Dwayne provided excellent customer service. He’s personable, knowledgeable and made me feel valued.
Dwayne was extremely helpful in getting me into my unit and showing me how the facility works. Amazing service. I highly recommend this location.
Go see Dwayne! Cool people! Will help you out.
Dwayne was a great help to the move out process and I’m thankful for the assistance
Dwayne is a nice guy and outstanding worker
Dwayne was excellent with helping us get a storage unit. He has great customer service. Would recommend.
Mr Dwayne was very helpful today with my storage
Very good, the people work very nice. Thanks.
Dwayne was awsome and answered all my queations
Dwayne was awesome….he showed me a great unit and walked me thru the entire process. Great customer service!
Chelsie and Miranda are amazing !
Fantastic customer service!
Amazing Service from Noslyn and Chelsie!
I had an awesome experience at Public Storage thanks to Noslyn and Chelsie. They were both super friendly, patient, and went above and beyond to help me out. They explained everything clearly, answered all my questions, and made the whole process quick and stress-free. It’s rare to find customer service this good nowadays — I really appreciate their professionalism and positive attitude. Highly recommend this location!
Dwayne at the Public Storage on Post Oak was very friendly and helpful. He showed us a couple different size units. I decided to rent a space at this facility because of the great customer service and it is a very clean facility.
Best customer service, all three reps were very helpful! I forgot the names but they are super!
Thank you to D. Wayne from Public Storage. He was there to assist with some of the things I needed to get done. The place is very nice.
Dewayne was very friendly and very helpful . I would recommend this public storage facility.
Exceptional service from Dwayne
New facility, great staff
Duane was great and the prices are very affordable.
Miranda was extremely thorough and helpful. Set us up quickly. In and out in less than 15 minutes.
Great staff! Linda did an amazing job helping us find the unit we needed and had an outstanding personality making us feel welcome. Highly recommend.
Miranda and Linda have been so helpful to me. Thank you
Miranda was very helpful. She provided excellent customer service & was kind as well. Looking forward to renting a unit &
having her help along the way
Miranda was very helpful in setting up and finding my unit!
Miranda was super helpful and efficient, I appreciate her service!
I just call to solve some questions, and I have to say that the Manager, Shelby, ( sorry if I got your name misspelled) was so kind and very Polite and helped me more than I expected!! Thank you so much!
Walked in and got a spacious storage unit. Miranda was AMAZING and super helpful. Highly recommend coming in and getting your space 😊
Miranda was a great help with explaining things and was very polite!
Miranda was awesome!
Thanks for taking the time to show me around.
LT
Came in today to take a look at a storage space and Miranda was extremely helpful and knowledgeable concerning my needs today. I really appreciate her time with me!
I had a wonderful experience signing up at the office. Two ladies Miranda and Chelsie was such great help and had great knowledge of the units and how to sign online. Thank you for a great experience there 😎
It was real simple and easy to do everything online...LOVE IT!!!
Miranda is a great worker! Great Customer service and she answered our questions when we had them. She is a great helper and she always had a smile. She keeps the place clean as well. I wish I could give her a 10/10.
Chelsie was so kind and sweet, and help me with all the information I need it …. She is awesome
Great customer service provided by Miranda and Chelsie.
Chelsea Harkins was a phenomenal property manager who responded to my need, this location has my business for as long as she is a property manager of the location as she individually went above and beyond to ensure the safety of the property and my unit.
Thank you for your help Chelsea!
Melissa was AMAZING!!! She assisted and was so nice and very professional
Melissa is amazing! She’s very helpful and sweet. I appreciate all her help
Beautiful customer service! That’s for helping my mive be peaceful!
I came into the location just to look at a few units and it was actually pretty good. It was clean. The young lady, by the name of Linda was in the office. You very sweet, very respectful had a positive attitude. Very bubbly. I really enjoyed her. I know when I'm ready to move where I will plan on storing my items keep up the good work.
Renting a space here was so easy with the help of Melissa who’s the staff on duty. She made the application easy. She’s nice and polite. Friendly above all.
Melissa was awesome and gave us the best deal. She was so nice and I will definitely come back for any other storage needs. She get 5stars
Myra is an amazing employee!! Such a great attitude and very helpful! She is a gem!!
Awesome place and outstanding customer service. Personell very friendly and accommodating
Mayra was very helpful and friendly! Answered all of our questions. Highly recommend speaking with her. Thank you.
Mayra was very pleasant and answered all of our questions! Great customer service
Taylor was just wonderful. She took the time to show us all of our options, and I appreciate that very much.
Taylor was very helpful and courteous. Excellent customer service and a great attitude. Would highly recommend!
Mayra was awesome gave great service 🤗
Just moved to this storage unit. The process was easy. Once I went in person Mayra help me through the entire process. She was super helpful since I had to change units. I enjoyed having Mayra help me and make this as easy as possible. Thank you!
I cant speak Highly enough of helpful your staff has been in assisting me with transfer and assistance in using your facility. My sister passed away when we thought she was going to pull thru and we would be unpacking her storage together but that was not God's plan. Mayra at the Euless location was the sweetest spirit. Had questions answered and transferred from a larger to smaller now I'm out completely. Clean areas inside and out. Cost efficient. Thank you Public Storage and Mayra and staff.
Myra was awesome! So far so good. Price was a Labor Day special. More space less money and climate controlled.
Our previous storage facility raised there monthly rate twice in less than a year. Glad to find PS .
Marta was very nice and efficient. She was wonderful with answering every question I had. Fast, reliable, and excellent customer service! Thank you so much again.
Mayra was the best, she help us in the beginning to get the storage unit, and she help us at the end. Her customer service was excellent every time we came in and need anything or just with questions. She is a true example of what good customer service looks like. If we need another storage unit in the near future we’re coming back to the Public Storage in Euless Tx off of Post Oak and looking for Mayra!!!!
I typically do not leave reviews! But hand down Myra was AWESOME, she was very friendly and welcoming! Great customer service skills and a beautiful smile. Keep up the good work Myra
I really enjoy the customer service that I receive. Mya is very helpful and friendly, she actually cares about her job. It is important to call ahead if you will need a dolly or something, the walk the property at times. I have been with two other locations, this one is the best hands down!
I HAVE to give Stephen a five star for his service today. He was professional informative and patient. He has won my business ten times over today. Stephen you saved my life! Thanks so much
Bella was amazing in every way. Not happy about the admin fee not being disclosed in the charges quoted to me from the answering service.
Mayra was amazing. Awesome customer service. I recommend this location to everyone. Need more people like her.
Mayra was an awesome sales agent
Mayra did an amazing job, she was super helpful and answered all the questions i had.
Let me start off by saying, the property manager Mayra is amazing. She made our experience a lot easier and because of her, I trust public storage again.
Stephen was very helpful with advising me on public storage mobile app, and is very convenient for use.
Very clean and very nice!
Very easy process to grab a storage
Mara was very helpful and super nice! I would recommend for anyone!
Adriana was very helpful and polite. The facility is very clean.
Mayra, she is the best!!! You can't go wrong with public storage if she's here! She helped me with my online account and getting started!! And it saved me $ thank you so much Mayra!!
Mayra is awesome !! She walked me through renting a storage unit showed me several units explained pricing. The office area was very clean and organized. I would recommend Public Storage to anyone especially the one where Mayra works. She’s amazing
Staff is super helpful specially Adriana and Myra I was having issues with my storage and they worked with me to resolve all problems quickly and efficiently!
Mayra help me out today. She was very pleasant and very good energy. Thank You Public Storage For Service.
Mayra helped me out yesterday. She was very sweet, kind and patient despite my kids running around and being loud. She helped me with everything I needed and has great customer service :)
Mayra has great customer service and is very informative to accommodate your needs
Mayra took really good care of me. Exceptional service hands down. She was kind and very sensitive to the needs for me moving !! Helped me tremendously while transitioning. Plus it was only a dollar to join. So check out facility and what they have to offer.
My experience is always good Mayra is awesome she always takes good care of me
Mayra is the absolute best and the process was super easy and quick ask for her when you need a storage unit
I had a awesome Great Experience with Customer Service Mayra the worker was a very patient understanding and caring lady so Professional Great attitude and Great Manners The company need to recognize her experienced skills Keep her and Public storage need to appreciate Great workers
Marya gave me all the necessary info and provided excellent service.
I absolutely love this location! Mayra has been such a big help every time we come to our storage space. Very professional and she is always smiling when we go see her in the front office. We moved far from the location but refused to move our storage to another location because this is the best Public Storage ever! Thank you Mayra for always being a big help!
Mayra - I'm so thankful for Mayra in her diligence in contacting me because of my busy and stressful schedule.
I was in a recent car accident I just had and by her notifying me saved me from lossing out.
Thanks for this most valuable employee!!
I want to compliment Mayra, like many have done on reviews, because she truly deserves it!! I had a really stressful situation going on the day I arrived at the storage facility to get a unit. Mayra helped be out so much! She's just a super gal, efficient, a trouble shooter, and helpful, all with a smile on her face! I really needed that! Customer service can sadly be pretty tough at times, with some people who just like to complain. I personally saw Mayra handle these situations professionally and graciously. You don't have employees like that very often, and I agree, she deserves a raise. At the time, there were problems with the elevator (which is clearly not the workers' fault), and someone had literally ran their truck into the top of the entrance door. They were waiting on a repair to the other outside door as well. Somehow Mayra just kept working through it all with a smile on her face every time! It does take time to get things like that fixed, but Mayra kept it together, no matter what was happening. Thanks for making my terrible moving days so much better Mayra!! You're great, and such an asset to that place!!...All the best from your new friend in CO!!
Went in and Mayra was there and very knowledgeable and willing to help! She made my process very easy and fast l. She deserves a raise.
Mayra was super friendly, resourceful, helpful and professional if y’all need a reliable storage place this location is the spot! All of my clothes, shoes, and furniture was in tact and secure I definitely recommend this location to anyone in need of storage space!
I was so impressed and relieved to see how helpful and responsive Myra was with my concerns about possibly needing a different unit. She was very helpful and took all the stress out of a troubling moment. Totally like this location and the elevators are awesome.
Mayra deserves a raise! She literally made our day and helped us out so much with our questions about our unit. We appreciate her a lot ❤️
Mayra was such a awesome help. She went above and beyond to help me. Thank you so much I'm extremely satisfied. Blessings Public Storage
I think Mayra is the best and is an absolute gem to this location. Thank you so much Mayra
A hidden gem. We needed a place to store my daughter's furnishings. I was surprised at how clean the units are. The staff is always friendly and helpful.
Laura at the front desk did a fantastic job of helping me find my storage unit and explain how to use my lock. Wonderful customers service, 🌻🌻🌻
Truly enjoyed my experience at the facility staff was most helpful & genuinely made my business with them a pleasure.
Liked them being open late to be able to move at night when it's cooler and loved the air conditioning.
Mrs. Dana helped me and my wife very well let us look at the one we picked online.
That was great cause it was to small so we went back into the website to get the right one when we came back in she was very helpful
Dana was very helpful throughout my move in!
Mariana and Christian are great and take pride in their job and customers. I even observed Mariana open the door for a woman pushing a stroller. Great!
My husband and I have been with this particular storage for a while. We’ve had some really memorable experience with the staff here particularly Bill. Now Bill was not only professional but he was genuinely courteous. We could tell that this was his personality. This is the everyday Bill that you will meet should you decide to rent here. He is consistently and genuinely kind every single day. This was and is his attitude! I highly recommend this storage to anyone just because of this humble man. Life is already hard for some and to have someone show kindness to you makes your day a little more brighter and enjoyable! God bless this storage company and God bless our friend Bill richly in Jesus’ name, Amen!
Definitely the best storage facility in DFW region. I was having a moving day from hell, as I was having rental car issues, and the storage place I normally use was out of small units. Marina was phenomenal, a pleasure to work with, and completely saved the day, couldn't recommend her enough. The facility was spotless, had easy access via the drive thru, and was very comfortable inside. Pricing was very competitive as well! Will be making the drive here for storage needs in the future.
I highly recommend this Public Storage location. Mariana is a pleasure to work with and was super helpful from the beginning. Bill also helpful and took care me today.
Beautiful building. The units are well secured and temperature controlled. Which is a must when it comes to your belongings. They carry supplies for your storage needs, boxes, tape, storage locks etc.
No matter where you are located, take that extra drive to have that exceptional satisfaction!
Thank you Post Oak Public Storage! I will definitely be back!
Mariana is as cool as they come! Was just as friendly when I'd signed up for the unit as to when I moved out yesterday. If I'm ever in need for storage again, I'm headed straight back here. Thanks again!
Faith was very helpful and pleasant. She made my experience very easy. Thank you for your great customer service.
Mariana was incredibly helpful and amazing to work with!
Her customer service tops the charts.
She is friendly, helpful, and compassionate to the needs of the customer and we can’t thank her enough for the lengths she went to in helping us.
Professional and knowledgeable.
Thank you, Public store and Mariana.
Even though the location is having a facelift the staff especially Mariana has always been in high spirits. I don't know how they manage but the are doing awesome!