Public Storage Self-Storage Units at 9110 Markville Drive, Dallas, TX

Angle is one of the best, don’t ever forget that Rick Hudkins

I rented here recently and angel was a big help. Showed me a space and directed to the kiosk and stayed and helped me with any questions I have

Recently moved in and i was so stressed, the kiosk and angel were such a good help with getting all the info for me, i couldn't ask for more.

Great service, helpful employees, and clean storage units. What more could a guy want

This is the worst storage unit u can get. Units get broken into. BOTH ELEVATORS ARE ALWAYS BROKEN SO THERES NO WAY TO GET TO YOUR UNIT IF U HAVE ONE UPSTAIRS. ITS ALWAYS DIRTY. PLZ DO NOT RENT AT THIS LOCATION. IF I CAN ILL GIVE THIS PLACE 0 stars. SHUT THIS LOCATION DOWN!!!!!!

Over priced for worn down storage. Needs more carts.

Raised prices are too much for a location that is so dirty and unsafe.

My move in was beyond easy! I got my access code around 12:30 the morning of my reservation date so I didn’t have to sit around and wait to start moving in. Rainy called and made sure my move in was smooth and assisted with all my other concerns I would definitely recommend PS to anyone.

So good and beautiful place with full safety

Rental process was seamless. I didn’t have to call anyone or go into the office for assistance.

Ridiculous !! Waiting on hold for hours. We signed a contract in October 22. They sent a letter on April 1 with an increase of over 30% from $250 to $350. I dont even know if that is legal. I called several times and nobody got back to me. The worst company, Really THIEVES !!

Not safe and pretty expensive

It Is Frustrating To Have Issues Paying Over $100 In Storage Fees With The Self Service Machine & After Looking For Help You Realize The Property Manager Had Been Watching From The Manager Apartment & Offered No Help. It Is Frustrating To Pay Over $100 In Storage Fees & Not Have Access To A Working Restroom On The Property. It Is Frustrating To Try & Keep The Property Clean By Throwing Away Extra Trash From My Unit Away But Cant Because The Only Trash Can/ Dumpster Is Under Lock & Key & Only For Official Public Storage Use. Like Ive Previously Stated ITS FRUSTRATING That These Lil Details Are Overlooked Especially Since Yall Are Moving Towards A Self Service Business Model. Please Make Some Changes Or I Will Be 1 Less Person Affected By You Guys Increasing Storage Fees Every 6 Months.

They broke into my unit and no one called or emailed me about it. I found out a few weeks later when I came by. AVOID NOT SAFE

worst ever. renting to drug at least 4 dealers.

Public storage is very much all about the all mighty dollar - don’t ask for a little understanding of you are going through something and need a few days to make a payment. When I got my storage you could go inside and get assistance from an actual person and now it’s 100% self serve meaning you can’t walk inside and get assistance. If you need a cart you’ll be lucky to find 1 but leave after 9pm and they will quickly send you an email telling you not to do it again! Very disappointed with all the changes!!

Went to move out my unit n 2 of my TV gone no answer from property manager. Also called was on hold for at a hr n no answer. Ended calling customer service n police. Not a good rental storage facility n do not storage here.

Vanessa and danya were so helpful. Keep it up thank you ladies

My storage unit was broken into not even a week of being there. I called the police they told me an officer would be in the way. Worker came back after an hour and told me if you are waiting for an officer they won’t come here you have to go them. You can really just unscrew the lock with a screwdriver. Also the smell is really bad smells like moth balls and when you take your stuff your stuff will smell like mothballs. They have a rat problem and homeless people living in storage units here.The worker told me they don’t have cameras and they just go down the stairs so they can’t see anything so this is a thing that happens often and don’t think to put cameras there or they just don’t care.

Gina is an excellent manager and took great care of us for our storage units! They are on top of their security and your belongings are in great hands, thank you Gina!

The kiosk does not work won't respond. I hate going online they have a fee to add to your rent and is much better if you have an attendant

Storing my items here was the WORST decision ever! I've only had stuff here for 1 month due to moving, and someone broke into my unit and stole ALL of my personal information, marriage license, pictures, etc out of my locked filing cabinet. My husband knew something was wrong because the lock was jammed and boxes were out of place with items on the floor. We are filing a police report, but I'm extremely upset and disappointed! It's impossible to reach the property manager on site. When I finally got through to Public Storage’s customer support department, the only thing the guy said was "I'm just going to make a note of it in your file". No real concern or attempt was even made to contact the property manager. It's been two days now, and I still haven't heard from anyone. We're convinced an employee did this but unfortunately have no way of proving it. Please DO NOT store anything here! I will NEVER use them again, and I definitely won't recommend them to anyone else.

Kathy has helped me twice in trying to reduce my rent. I have been with this property for a year and they went up on my rent. I'm considering finding another unit so that I can pay what I was paying before. If they can put my rent back to what it was I will be a happy camper and ill tell all my friends about public storage. Kathy is very nice and helpful. I put the 3 stars only because I'm not satisfied with the rental increase. I'll gladly make it a 5 star review of my rent goes back to normal and I would rent an entire year there after. *edit* I just got a call from Kathy and they decreased my rent by $3 bucks. I can't complain. Im thankful she is helping me. Thank you so much Kathy! She is very kind. Bumping it to 4 stars. **UPDATE 3/3/22** Got a message from Robert, he called to go over my rate and to let me know if it should go down in the future we could visit that but for now, it's currently the best rate for the area. I was surprised and content that he called. It was good customer service.

The rate increases are ridiculous!!

Update 1/7/2022…Don’t use this facility. I don’t know who and why people are lying giving this location such high marks but I have had nothing but a bad experience the past few months. And update someone broke into my unit and the lady across from me. They stole family items that I can’t replace. The police are always up at this location for theft. The insurance is useless to me because I have a small unit and the deductible is $500 and $500 dollars worth of stuff wasn’t stolen. But this is the only insurance they have available and I’m sure it’s by design. Everything about the beginning to now dealing with Public Storage has been shady and crooked. I was told there are no cameras in the inside building to see who might have broken into the units. Like huh!!!! Does that even make sense and how convenient. I want to cry but I am so upset that there isn’t anything I can do about this situation to make myself whole…….I really don’t know where to start with my disappointment. I just wouldn’t recommend this company in comparison to my experience with other storage facilities. CubeSmart is the best but I chose this spot because it was near my home and I’m only storing some wall art. I don’t like their policies about cutting my lock off and leaving my unit unsecured and expecting me to replace the lock again. I was late so I take ownership of that but anyone could have stolen my stuff for $52 bill. They could have simply placed a barrier to prevent me from accessing my stuff. They assigned me a unit that was already occupied and put me through a great hassle to switch it. The customer service is indifferent as if nobody even cares to resolve an issue. And every time I pass the place there’s police cars…not sure what that’s about . I can’t wait to move so I can get my stuff out and be done with them. I’ll never use this company again

Got climate controlled storage inside for less than outside storage

We received excellent service from Sandy, the previous manager at Public Storage. Over the years she has been courteous and very customer service oriented. Her replacement, Stacks has stepped right in and picked up where Sandy left off. He has helped us with a broken door and proper lighting in our unit. He has been fast, efficient and friendly. We appreciate these two Public Storage employees!

Sandy was so great she helped me with a storage and was awesone !!!!

Sandy was so helpful and amazing she helped with my unit and the new app. I'm a repeat customer for a reason.

Sandy is awesome beautiful personality and very helpful will recommend other customers to Sabdy. !!!!!

Sonya and Sandy were so helpful during this process glad to be storing here. Very lovely facility.

went in today and was greated by Ms sandy. she was very courteous and attentive. she help me process my payment and download the app so when im running late i can pay online.always a good experience

Sandy was extremely helpful and yall need to give her a good bonus.

Very great very very helpful!!!!

Great experience with Sandy. Customer service is awesome!!!

Sabdy has a outstanding personality and very welcoming she needs a raise!!!!

great job by agent

Sandy is the best and she keeps a very clean property. Always available to help or answer any questions. Thanks Sandy. 😍

Sandy was wonderful! So efficient and friendly. Showed me how to use the app too!!!! What a great experience bc of Sandy!

Sandy is awesome. Best customers services

Great Service I’ve been a tenant for over a year and every time I come Sandy is always helpful and full of energy absolutely love her

Sandy is so sweet and very accommodating! Public storage has been great for keeping my things safe and secure!

Received wonderful service at this location from Laurie.She was extremely helpful and found us the exact unit that suit our needs and patiently guided us through the leasing process.Highly satisfied customer.Thanks.

The location is nice and neat!! Sandy was really helpful as this was my first time visiting my unit. I love it.

If you need a storage at a great place and price see Sandy.

Sandy and Misty aka peeps was very helpful and super friendly. They are truly the best. I love them.

Great service. All questions answered. Sandy is awesome

We have been looking for perfect storage to store our loads, came in and saw Sandy, she had a beautiful smile on her face and was very welcoming. She was really amazing and helpful. Will be glad to come again and see your beautiful smile.

Nundee and Sandy so good , so professional they both helped me with PS app. . Thank you Cheryl

Sandy is fast and friendly when making payments

Bad experience, bad service, that Sandy... very rude. By the way do not trust her, she can ask for your phone with any excuse and rate the store and make a great review about herself without your permission like she did with me. I’m so unhappy with her service. Today we went to the office and she again was rude with my boyfriend and me, I confronted her about what she did without my permission and right after she took the payment she raised her voice at us and kicked us out of the office. So frustrating, please be aware of this woman she cheats and lies right in your face.

Sandy is perfect and fast with everything she does. Great property to store at.

Happy with storage place and Sandy is amazing. I love her.

Nundee was so helpful thanks again!

Excellent experience with Sandy. I have 3 units and she is always the best when I come in for anything!!!!

Beautiful property, Sandi made my experience so wonderful! The app was so helpful to use, overall fantastic experience!

I’ve rented storage units before however Sandy at the Markville location has been soo helpful. Especially with the storm we had a while back.. I’ve rented with them for 3 years and I would again.. thanks for keeping my things safe

Great experience with the Markville Drive Public Storage. Nundee was super helpful during the rental process and she even found us an additional unit at the last minute. The facility is clean and convenient and the customer service was impeccable.

Sandy is amazing, very helpful.

This is my third time at this public storage and it never fails me. I came in frantic because our apartment flooded and Bernice at the desk was very sweet, funny and accommodating. Thank you so much for your care!

I got stuck behind the gate due to power outage. The lady that runs it came out, threw her hands up, said she didn't have the key to open it. Then proceeded to tell me to call the fire department to open it as she proceeded to leave. I have been a customer there for several years and have never had them treat me that way! Even after raising monthly fees to double what I started paying! Very disappointing!

Quick and easy. I had a unit in under 10 mins. Sandy in the office is wonderful, very kind and professional. Would recommend.

Sandy was a huge help! Love my new storage! Super clean and fast convenient move in!

Great management is the secret.

Service with Sandy was awesome fats friendly rental great property

Sandy is awesome. Five stars for her. We had our unit ready in a matter of minutes. I'll be recommending this place for sure.

Had a great experience with Sandy she was fast friendly and efficient !!!!!

Good place

Great experience and awesome customer server. Sandy was great!!!!!

Sandy is amazing here at Public Storage on Markville. I've had my small unit for about 4 months and she and her team have always been kind, knowledgeable and friendly. I love the ease of access and being able to use a code whenever I need to get in.

Sandy is so nice and helpful! She will help you with all your storage needs!

Had a great experience public storage and Sandy were so gracious to me. Thank you so much will definitely store here again

Sandy was very professional and knows her business it's a great location to store 😄

Experience and transfer were both great. Sandy gave us amazing service.

Had a wonderful move in experience with Sandy very helpful

Had a great experience with Sandy today excellent customer service and all questions were answered also happy birthday to ms. Sandy

Sandy was very personable and helpful. The online reservation process was streamlined and easy. The check-in and payment process was made easy and stress-free —- a plus. Thank you, Sandy for a pleasant experience.

Carrie was amazing!! Made everything super easy! Super helpful!

I had a good experience renting a unit at this location. I met with Kathy at the rental office and she was really helpful in guiding me to rent a suitable unit.

Dundee was great she was very helpful walk us thru the whole process

Best Move-In hassle, hassle free storage experience I've ever had! Cathy was amazing! Fast and easy service and great location!

Storage pricing is pretty high, service reps are nice.

Denise was awesome

Denise has been very helpful each time I come in I get here just in time on Saturdays to get a cart so I don't have to haul my things individually up the elevator to the third floor thank you so much what a lifesaver!

Christy is amazing and helpful

Great customer service thanks.

Alex was awesome. She really was quick and helpful!

Renee was a great help with me getting started today greatly appreciate her

Kimberly was very helpful and had great customer service!!

Sandy was so sweet and helpful in getting me my unit early this morning great place

Sandy was great and helpful in getting my space will recommend to friends

Stopped in to get boxes and I was so surprised to see Sandy here she did my rental at northwest hwy she is amazing and such a great lady

Sandy has great customer service got me what I needed and was very informative and nice place to store

Sandy is such a knowledgeable and kind associate. She answered all of my questions without any hesitation. I greatly appreciated that. Thanks Sandy!

I went in to this location and was shocked to hear the male manager talking on the phone as i walked up saying these d@mn customers always stoping me from getting my work done! I'm so sick of this sh#t! I was shocked. I thought it was his job 2 help

Quick and amazing! Brandon was a delightful multitasker. He pulled up my reservation, show me the unit, explain the full process and had me out the door in 15 minutes!

Sandy!!! Provided me with excellent customer service. She was very knowledgeable and attentive.

Sandy was able to assist me with getting a storage at the last minute and she was very easy to talk to.

Public storage is great friendly clean and great service Sandy was awesome

Public storage is great. Sandy is very friendly and helpful probably will store for a year or more because of Sandy.

Had a wonderful experience with sandy and carrie it was their first day here and they helped me with everything great ladies

Had a great experience meeting Sandy she was helpful and took care of my concerns and questions very professional

I came in to look at storage units and Sandy was very helpful in finding me the right space for my belongings! She was very pleasant in assisting me and made me feel confident about renting from this Public Storage.

Vanessa was very helpful.she got me into the perfect size

jeffre helped me alot and was very sweet and professional!

Professional employees

Lady in the office was great. Vanessa helped me with all my questions and concerns with care .

Vanessa and nundee were so sweet. Great service. Thanks :)

Nundee was the best. She made sure I had a clean unit, and because it was cold out she went and made sure my code worked. She's the best.

Vanessa always very alert. Great customer service. Always helpful. Great employee.

It's pretty cramped for a moving truck and I wish they had more equipment to help move stuff like dollies and such, but overall the workers are efficient and gets the job done in a timely manner.

Nundeewas amazing with helping me out with price information. I will be returning

Went to pay my bill at a different location and a young lady named Nundee was very sweet and helpful

Vanessa was excellent from the start. I've been here for a few month and she's great. Very passionate. Thank you

Vanessa was super helpful and friendly while finding my storage!! Great customer service!

Vanessa was great. Treates us great . very helpful. Highly recommend to all my friends

Vanessa was and has been very helpful. She was able to provide me with all the information I need when I rented the first time . And every time I need any information she’s provide me with A+ services. If your looking for a public storage with good service asked for Vanessa at this location.

Vanessa and nundee are so helpful. Every time I go in to make a payment they both are so nice and wonderful. Great service

Vanessa her service was great. Attitude was extremely nice great price . thank you .

My day was looking like a tornado before I met and got help from Nundee she’s nice and made things go great I even bought somethings 👍🏼👍🏼👍🏼

Nundee is absolutely the best! She helped me get my disabled mom a storage unit. Signing up was totally easy and quick! She was so incredibly helpful and understanding!

El manager vanessa es muy buena. Me ayudó mucho. Bien service

Last week was my first experience with Public Storage and their agent, Vanessa, was very professional. I had expected it would take about one hour to get assigned a storage room at their 9110 Markville Drive, Dallas, TX, but in a little over 10 minutes, I was assigned a room and was on my way home. In addition, their rooms are twice cheaper and equally air-conditioned, compared to U-HAUL'S. I will recommend them to anyone. Percy Amamasi.

Vanessa was great. Always a pleasure when i make a payment thanks

Okay

Nundee was very helpful during the rental very professional I love public storage now

Great place, good location and Vanessa is awesome 😀she made me felt comfortable and explained to me everything I needed to know👌

Management is working daily on better ways together has a team player to get all guests to have a wonderful Stay America.

I really enjoyed my experience there. The manager Vanessa, made me feel welcome. She showed units that was available. The paper work was quick. She made feel like I can trust my belongs there. That say alot since I travel. I would definitely be recommending this site to family and friends. Keep up the good work Vannesa and team!!!!!!

Vanessa is great . Thank you

Vanessa was amazing,very helpful and professional. Walked me through everything very sweeet . keep up the work

Nund'ee was professional and very intelligent. She made the transition very easy.

Renee was so helpful. She explained everything to me and i felt well taken care of. She really seemed to care!

Nundee was great in helping me find the best price for the right size storage unit

Vanessa is awesome. Great customer servicio

Vanessa is the best, outstanding. Helped me with my storage.thank you

Vanessa es muy Buena. Siempre me ajuda gracias

Do you have a price list?

Vanessa was very nice and professional and I was able to get the storage space I was looking for!

It's a nice place with nice people

Vanessa was so helpful and nice. Got me in and out quickly.

Katrina & Vanessa two oustanding and over achieving individuals, treated my situation with all the care and concern in the world. I have never in my life seen such professionality, dedication, and honor in what they do. I dont usually write reviews.... But when i do i make sure its because of people like Katrina & Vanessa. Great job!!!!!

Nundee was amazing in showing me around the property and explaining things I asked questions about! She was very polite and had valuable insight in regards to the way the property was run. The price for an AC unit was amazing and I couldn't beat it! I plan on keeping my unit for quite awhile!

Vanessa has great customer service. So friendly and helpful love her

Vanessa has a wonderful customer service... was very helpful with everything 👍🏾👍🏾

Vanessa is awesome. Great service thanks

Vanessa has great customer service l. Definitely needs a promotion

Very nice and helpful. They know all about the storage business.

I am so pleased with this location and the customer service I have received! Andrea rocks! I had numerous questions about my account, she was soooo patient and kind towards me. She displayed competency AND compassion! I am pleased. Thank you Andrea!

Andrea is SO amazing!! She helped me with all the questions I had and went over everything with me so thoroughly. I definitely recommend coming to this public storage if Andrea is working! She’s the best!

Andrea was amazing. Answered all my questions, polite and helpful. Great customer service experience!

That’s all I gotta say

Great location, decent prices, and Andrea was extremely helpful and provided me with all the answers and information that I needed. Awesome customer service!

Kimberly is awesome. She really knows her job and has very friendly customer service

Kimberly is a good worker she knows how to be friendly and customer service is excellent

Kimberly was great made it totally painless of getting a unit I actually left public storage feeling better then when I got there this girl deserves a raise or a promotion just want to say thanks again for everything Kimberly

The customer service is great! Hands down the lady that helped me today was amazing! But the price I was quoted over the phone is totally different from what I had to pay and that is ridiculous. I almost felt trapped into getting the storage room here because I had already brought my stuff with me! Plus I had my kids with me that kind of made the deal a little hectic on my end! I'm disappointed but I should've did more research! I literally just paid 57.00 for a 5×5 for the month and its January 27th a #SUNDAY the 1st is Friday And will have to pay again! 😒 but I'll charge that to the game on my end for the making a decision to impulsively! I got ripped off on God's day 😢

Kimberly is so helpful thank you

Kimberly in the office was always extremely helpful. Location was great for our needs, facility was well-kept, and storage unit was clean.

Kimberly is awesome!!!

Kelesa was absolutely amazing and very professional. Helped me with what I needed and explained everything to me great.

Kimberly was great very helpful and knowledgeable everything went quickly and smoothly thank you Kimberly

Kimberly was prompt, informative, helpful, and I can trust safety is just important to her and Public Storage.

Kimberly is the best and knows what she is doing. I highly recommend this facility.

Great storage space and experience, Kimberly was really helpful, sweet and a great personality.

I love this storage place Kimberly always sweet and she remembers her customers the new lady also sweet thanks ladies for making me feel welcome

Kimberly made it so easy and comfortable to get me into my storage unit. Her attitude and customer service is the best!

Kimberly was excellent. Everything was fast and friendly.

Easy, nice people

Kimberly is super friendly and has great customer service! The property is clean and well lit.

Kimberly and kelesa were amazing today...

A real pain to enter and exit- too narrow of a 'street'. Also I was expecting to be able to come and go as I please or at least not be so restricted on the hours and I was expecting more space for what we're paying and I am pretty disappointed in this whole experience

Kimberly is AMAZING! I was a bit limited on time and she was able to thoroughly explain everything regarding my unit and even when another customer had issues with his gate code, she handled us both with ease! Thank you Kimberly for making the process even easier for me! If I could give more stars, I definitely would!

Ms. Kimberly was very helpful. Very nice lady! I'm so glad I found this place. The place is extremely clean and well taken care of. And the best prices! Thank you!

Kelesa was nice and very helpful ,

Kimberly did a amazing job wonderful customer service a great choice if in need of a storage

Kimberly was awesome. After making an online reservation, I had many questions. Kim was very polite, knowledgeable and quick to answer. She accommodated my random schedule to get my unit secured. Best service of any storage facility I've encountered

Kimberly is very friendly and efficient!

The location is convenient the complex can seem a little cramped at times, but it is secured safe and they have reasonable prices. I am giving it a 3 only due to their corporate customer service could be greatly improved. The onsite manager is friendly and helps out as much as possible.

Kimberly and staff are always pleasant and professional. They keep the facility looking good all the time.

I'm giving 5 starts not because of the look of the location, because honestly I feel that it could use a slight overhaul. I'm giving 5 stars because Kimberly, the property manger was amazing. She was friendly, thorough, and professional. I learned that she has worked at this property for 5 years, which made me feel comfortable about leasing a space. The property itself was clean from what I saw, however in comparisons to other locations I feel that more could be done esthetically, and that is no refection on Kimberly. I think this facility just may be a little older and could benefit from a few updates. I will be moving my things in this weekend and will give an updated review once I've gotten a few leasing months under my belt. lol.

Thanks too Kimberley She was awsome!!!

OMG Kimberly is the best! I desperately needed assistance taking the front tire off my enormous bike to go in my compact car (I know I didnt think this out prior to coming, dont judge me). Anywho, I went to front office and asked if she had a wrench, Kimberly did not hesitate to look for spare tools to assist me. She not only found the tools I needed, but also helped me load the bike in my car once we got the tire off. Thanks so much for your world class customer service Kim. You truly were a lifesaver today!

Very sweet, helpful & patient with my little boys.

Kelesa was both helpful and knowledgeable and made my storage experience far more rewarding than it otherwise could have been

kelesa was such a lovely lady. i went in to make a payment and she gave all the information i needed. god blees her

If it were not for the management being so good this place would be rated a lot lower because the area is less than safe but I have had my storage for almost a year now and no issues to report and they have always been very helpful with anything you need

great service! This is my second time using this location and I am very pleased.

Kimberly is awesome! Absolutely the best!

They had great staff, professional and clean. Definitely recommend.

Kimberly was amazing. Very personable and knowledgeable and helpful. Very easy and pleasant to deal with

I moved out on Saturday May 26th 2018. My experience at this location has been very pleasant. The only down fall is when the elevator was out of order. Kimberly was the one that set up my account and leased me my unit she was very nice and pleasant to deal with every time I went in so Thank You Kimberly I'm moving out of Texas you will be missed.

Kimberly was amazing and she made the process so easy 😊

It was a simple and fast process. The property manager Kimberly was awesome. She was very polite and helpful. I was definitely use them again in the future.

Excellent service from Kelesa here. She always has a smile on her face and extremely helpful. Wish all service industries had someone like her.

From the first step of reservation to move in Kimberly helped me along every step. Her level of customer service is the best. Her knowledge of all products was also a comfort during this period of transition from buying and selling a home and where to store my personal property. If you are looking for a convenient,safe,friendly and knowledgeable staff go see Kimberly and know your in great hands.

I like this storage because Kimberly treated very well

Kelesa was very friendly and patient with us. Answered all of my questions and went through all of the paper work super fast.

What great customer service. Kimberly knew her stuff! I am very pleased with the service I received today.

Very friendly and professional. Clean space.

Kelesa was awesome. She was very detailed oriented and had superb customer service.

Kimberly was great!! Super informative and helpful!

Sure

So far so good.. the only bad thing is that I reserved my order with a set price and the worker tried to say a much higher price but when I mentioned calling he person I spoke with he said no need, that it was his job to tell me the price he did and that he was still giving it to me at the promised price. Yea🙄Okay Sir.

This is my 3rd encounter at this location and Kimberly is just the absolute BEST! Outstanding Customer Service... Kudos

Awesome manager named Kimberly made moving in and out a breeze. She was always helpful. Never had a bad experience. I would highly recommend this facility👍

Had no issues. Kimberly does a great job of getting you taken care of. Thanks!

Kelesa was fast efficient and friendly, highly reommend

Kimberly and Brittany were great at this location, right off of 635! They explained everything clearly and were both very courteous. They made a normally exhausting experience very smooth.

Kimberly was very helpful. Great location, clean and easily accessible. We have used this location for several years and even changed unit sizes. Each time, Kimberly cam through and made the transition very easy. Highly recommend Kimberly's Public Storage on Markville Drive.

Amazing staff! Kimberly was very helpful with every step of the way. Friendly and super nice!!! Great service and location for all your storage needs.

Kimberly had the best attitude for customer service. She was very nice and was very helpful. I definitely recommend this location to store your items!!

Kimberly and the other staff members are very helpful and go above and beyond what we ever expected. They have a positive, can-do attitude at this location and we appreciate the many times they helped us out! Thank you so much!

Joann has the best customer service ... So amazing

Worked out great. We needed 2 large units and you came thru for us. Thanks again!!

Outstanding front office, hats off Kim & Kelrsa!

This place is great Kimberly is always very helpful and sweet

Clean quite and the CSR was great.

Were it not for Kimberly, I would not remain at Public Storage- Markville. Kimberly is always professional, friendly and maintains the property. She cares about her clients. Thank you Kimberly for all of the work you do on behalf of Public Storage. I have been at this location +5 years.

My girlfriend came in today to acquire a lease and the representative Joann did such a great,but yet expedited service. Thank you Joann

Love it...especially Nikkie!!!!!

Too expensive

Kim and Nikki are awesome, very rarely do I take the time to do a review but these 2 girls deserve it! They always make sure we have the tools we need when we are there and as a former retail manager it's refreshing to see your staff offer accessories and amenities and do it with pride and professionalism. Way to go Public Storage you have some true winners at Marksville Drive!

Kimberly and nikkie we're extremely polite and helpful and got me a storage unit the same day I came in which was a welcome relief

Customer service just does not seem to be what it used to be, but Kimberly brought back memories of days past long ago. First of all, I called a couple of times but the line was busy. I got a call back from Kimberly to my surprise as I had not left a message. She called back as she saw I was trying to reach them. Then she walked me through the process. Showed me a couple of units. Made sure I knew how to get in and it of my storage unit and the gate to the premises. Very polite, very genuine, super helpful. Thank you Kimberly!!

Becky, was so helpful and sweet. I appreciate all the help getting moved in. Highly recommend this location.

Kimberly was extra helpful every time I have needed assistance. The level of customer service she provides is simply excellent. Very pleasant to deal with.

Nikki is awesome. Smart, efficient and knows her stuff. Made the whole experience easy and effortless. Took 10 minutes to get my storage unit and sign the lease. Highly recommend!

Friendly people & great service

Never any issues. Clean

Kimberly took great care with making sure I had everything I needed

Management is quick to respond to concerns; close to 635 for easy access

Kimberly was amazing the office was full and she was pleasant the entire time. She even went to lunch late to help me THANK YOU SO MUCH THE AMAZING CUSTOMER SERVICE.. Monica was great as well

Kimberly at Public Storage every question every concern anything I needed she handled in a timely manner. Happy customer of 6 months! love this place and I am glad I entrusted my previous belongings to this location.

Tara and Kimberly were great to work with! Thank you!

Kimberly and Nickie were great! Very helpful and friendly.

Kimberly and cindy gave me great service from the time I first came here and the times that I needed help I really appreciate the kindest and dedication they displayed and I will recommend Public Storage to anyone I know that needs to use a storage facility

Nikkie & Kimberly

she has good costemer servis handling.

Kimberly was very nice and professional, got me in very quick and got me out very quick. I got all my questions answered and enjoyed it. Thank you.

Moving experience was great. Kimberly helped on getting myself acquainted with the facility in no time. Paper work was set within a few seconds and hassle free. Totally recommend it!

Really quick service and no confusion. Cindy and Kimberly were so helpful and got me in and out with quick paper work and signing 👍

Cindy and Kimberly are great, and so helpful!!

The manager is considerate and professional. Helped me many times.

KIMBERLY is totally awesome! Very professional and friendly. I wish more service related businesses had more employees like her. Very customer focused while keeping the companies bottom line in mind, by up selling their moving accessories. Keep it up you will go far with your attitude.

Kimberly is awesome!

Thanks for the lexcellent assistance Kimberly!

Mikalai and kristen are very nice and noligable. They made my experience here fun and easy. Excellent service!

Kimberly & Kristen were so helpful and personable. The price of the storage unit was not bad. The lock prices could be lower since you really cant use them elsewhere but beggers cant be choosers! Other than that..great location & wonderful and knowledgeable staff!

Kimberly is the best! She was very thorough efficient and Customer focused. She was on time for my appointment and made this hassle free. I'd recommend this place any time.

kimberly was awesome

Kimberly was great and informative.

Kimberly and Desirae are so wonderful abf pleasant to work with. I highly recommend thid fscility!!

Seriously awesome. Only experience I've had with a storage facility and I'll definitely come back if the need arises again. Kimberly went above and beyond every time I came in for anything. Rock star service for sure.

I checked out at the beginning of the month, they had already debited my account for a full month, a little over $200, and was told even though I was vacating on the 6th I would not receive any refund - complete and utter BS and worst customer service from the manager ever. I told her they were now able to rent the unit I was in for the remainder of the month plus they already had my money and her reply was "I know." with a smile on her smug face. I'll never, ever use their company or services again

Mikalai is a wonderful sale person and a great person helped me save and find good room to storge my thing's...

Akhila provided great service I was so enjoyed about my experience I'm sure to recommend someone else

Kimberly was great and very professional.

Very helpful and clean area

Thanks to Kimberly & public storage I have place to store my belongings till I move excellent job.

Very great help, well explained. Loved it.

Kimberly is awesome. She is very professional and pleasant to work with. She made my experience at public storage awesome!

Akilah was great she stayed after closing to help me. Thank you and bless you

Kimberly and Akhila are friendly and helpful and made my love into the public storage easy and uncomplicated. I recommend this facility to all

Thank you Kimberly for taking the stress out of our move. She was very knowledgeable and helped us reserve the right size units for our needs. She was extremely helpful, and accessible and always spoke to us in a very personable manner. We were very pleased with our experience at this Public Storage.

Brandy , Sandy, Wendy where the sweetest people you can meet. ..thanks

Easy, fast & affordable! Kim was very helpful and efficient.

I was very fortunate to find this Public Storage and Kimberly. I needed a unit for long term storage and the notice was very short. Kimberly found the exact unit that I needed and made sure it was convenient to access with a large truck. She made the storage renting experience a painless one. We just emptied our unit yesterday (11-1-2015) and the exit process was seamless. Kimberly even came and checked on us before she left for the evening. I would most certainly rent from Kimberly and this Public Storage again without hesitation and I hope you do too!

Kimberly was so helpful and nice. Great place to store and the people really care.

Akhila. She is wonderful, and very nice. Keep up the good work

A+ Location. Kimberly was great! She went way out of her way to help me all the time. She always found answers to my questions. And when I moved out she got a rid of a old sign I had. Plus she is very nice, and cute as well. Thanks :)

KIMBERLY WAS SO AWESOME! I NEVER THOUGHT I'D COME TO PUT MY THINGS IN STORAGE AND GET THIS KIND OF CUSTOMER SERVICE . I WILL DEFINITELY TELL PEOPLE ABOUT THIS LOCATION. THANKS SO MUCH FOR HAVING HER THERE!

Kimberly and Akhila Pleasant and Awesome experience!! Great Customer Service!

Akhila and Kimberly are very awesome very friendly! And helpful

Kimberly and Akhila are the most amazing people to work with! They give the best customer service you can ever imagine, always with a smile! Public storage is soo lucky to have these 2 jewels as employees!

Akhila is the best! So sweet and helpful. Really made my move less stressful.

Kimberly was really helpful and answered all the question i have about the kind of storage i needed. Also suggested me some accessories i would use for my moving.

Akhila was friendly and knowledgable, she had all of the papers ready and made renting terms clear and process easy. Kim helped me on the phone, she was also professional and helpful.

Akhila was really helpful and made the move in process easy.She is very knowledgeable of her job.

Kimberly and Akhila were absolutely AWESOME!!!! They were so very nice and extremely helpful with what our needs were. This Public Storage facility has two great, wonderful, and exceptional employees! What an asset they are to the business!

Kimberly is one of the most professional and nice person I've ever met

The establishment was so clean and the staff was so nice. I particularly enjoyed the fact that the manager called me before I even showed up to the unit to introduce herself, she told me if I have any questions or concerns not to hesitate to contact her. KIMBERLY AND AKHILA were awesome.

Akhila is awesome! !

Akhila was very nice in answering all my questions about units. Great customer service and friendly atmosphere!

Great service from Akhila and Kim!

Akhila was so helpful! She helped me take care of a payment and was so sweet when explaining all the fees. Will she her again soon!

Thanks to Akhila and her coworker.You guys answered all my questions while I was moving things from one storage room to another.Have a pleasant day guys.

Kimberly and Akhila were great. I highly recommend this public storage location.

Kimberly did an amazing job helping me find a unit to store my things. Service was quick and easy and kimberly was so polite and funny.

Kimberly n Becky gave me the round the world and left my head spinning! Then some guy almost broke the gate, and ruined our fun.

Kimberly was terrific! So efficient and friendly - made the check in easy and quick!

I had an awesome experience getting a unit from Becky! She was professional, quick, and courteous - I would recommend public storage and Becky to anyone!

BECKY and KIMBERLY are awesome!! Very helpful and friendly! Definitely made my moving experience enjoyable! Thanks ladies!

Kimberly was very nice and very helpful! !! Great location!!!!

Excellent service from a very professional and very good natured team Becky and Kimberly!

Kimberly and Becky are awesome

Super helpful staff. Kimberly got me set up in no time!

Becky and Kimberly are awesome and go beyond and above for their customers

Deanna helped us out she was awesome great service

Kimberly and Becky and the greatest people to come to when you have storage needs they are understanding and helpful

Kimberly is so nice and sweet. I highly recommend this place, she is the best! She is very helpful and always upbeat!!!!

Becky was very helpful and efficient and timely on getting me in and out and helping me get the storage and supplies I needed to move in... she was very enthusiastic and very friendly. I would refer this storage place to anyone who needed because of her customer service

Kimberly and Becky were awesome. They saved me money which is always good. Very nice ladies we laughed and had a good time. I'm glad I chose this location.

Kimberly ans Becky are awesome and know their stuff... great place to store your items. I highly recommend this place!

Excellent Becky and Kimberly gives the best customer service.

Haley wad awesome and helpful

Kimberly and Becky were so friendly when I arrived. They treated me as if they have known me for years, they were able to assist me with my needs and understood me and my needs. keep up the good work!!!

Kimberly and Becky rocked and helped me out a lot. They stayed late to do my lease ans were very curious. I highly recommend this place.

Becky and Kimberly are awesome and very professional. They were nice and had great customer service!! They explained everything perfect. very satisfied!!

KIMBERLY WAS GREAT SHE HELPED ME FIND A UNIT THAT FITS MY BUDGET AND EXPLAINED EVERYTHING CLEARLY IM A HAPPY CUSTOMER

Becky and Kimberly were a great help. Very informative and cheerful! Awesome!

I'm moving here from Denver and drove straight through. Kimberly and Becky greeted me when I arrived and helped me get into my storage unit quickly and efficiently! They were super friendly and professional. I can't remember when I've had better customer service or a better experience with storage. I would recommend you go to this location. They were awesome!

Kimberly is the best at what she does. If you need a clean, well kept storage, then this is the place to store. Kimberly is extremely helpful and knowledgeable about the storage business. She is friendly, upbeat and overall a charm to deal with!! The prices are reasonable and they have different sizes to choose from.

John and Becky were super nice, courteous, and informative. Come here. :)

always helpful and with great service. I just ended my lease but I would definitely rent again. Ask for Kimberly she's the best.

Normally filling out paperwork and signing your name over and over is a hassle, but Becky made it very pleasant. She was informative and reassured me that security is a top priority. Thanks for the awesome service Becky!!!!

I have gone back to Public Storage and again was very satisfied with Kimberly and Becky. These two women are very helpful, courteous and go out of their way to make you feel at home. It is never easy moving and/or having to put your belongings into a storage unit but these two women go above and beyond what is expected of them. I am so pleased to have chosen this particular location for a second time. Thanks ladies for all your help! You are awesome.

I needed to downsize my unit and Kimberly and Becky were able to find me 2 options in different sizing. I was able to view both units and after a thoughtful decision I chose what was most economical for me. Kimberly explained all the details, transferred me over seamlessly and I was able to make that transition within a few hours. These ladies are a great team which work diligently to meet the customer's needs. Keep up the great work.

Recently moved to an area where Public Storage was the closet storage facility, very pleased and happy thus far. So far, I have only interacted with Kimberly, Becky, and another gentleman (can't recall name). All have been extremely pleasant and helpful!

Awesome. Kimberly and Haley was so nice and sweet made my day.

Renting here was so fast and easy. Becky and Kimberly really seem to care for their customers. A great location, great price and outstanding service. Can not go wrong here.

Becky was very friendly and helpful, even though their facility was way over my budget, she searched online to locate another property that fits my budget. I would recommend this public storage. Thanks Becky.

Kimberly is awesome worker. And is the best. :D

Great!

Easy and very friendly service! Thanks Kimberly!

Great customer service. Very helpful. Kimberly 9110 Markville Drive location. Love it.. Thanx again

The staff is friendly and kind. Very helpful and curtious.

Amanda is fantastic. Very helpful, courteous and friendly.

Haley helped with all my question n needs thanks much great experience.

The representatives were awesome. Great experience and I do recommend this facility. Kudos job well done

Becky and Kimberly hoy este dia bicite el public storage y me atendieron muy bien estas dos personas son muy amables,,hojala esten siempre atienden muy bien

Kimberly and becky are awesome and so sweet. Very helpful.and helped me even though i have dyslexia. Very friendly and well maintained

Jermaine Leachman has a great attitude and a lot of patience. Definitely thorough and knows his stuff!! Thanks for all the help!

Kim and Becky are the best ever

Becky an kimberly wat can i say bout these two fine ladies there awsome up beat down to earth people with great peronalities great people to chat with while they get u out an on yr way quick

Kimberly was really nice and she gives great service

Kimberly is friendly and I would definitely rent here because of the customer service I received from her.

Kimberly and Becky are.very professional and awesome! Great customer setvicr and very friendly. Highly recommend this place!!

I came in yesterday just before closing and Becky was very gracious about showing me around and answering all my questions. Today I came back to rent the locker and Kimberly was equally efficient and nice. The unit is conveniently located and clean. I am very happy.

Kimberly did a great job. Very fast!! Thanks alot.

Kimberly and Becky are wonderful. I love dealing with these ladies. They are the definition of great customer service.

Friendly staff becky is extremely helpful and Kimberly as well

Becky did an excellent job at getting us in and out in a great time while being efficient and professional

I had a good experience today with Becky, Hailey, and Kimberly. They were very helpful and told me evetything i needed to know. These ladies rock.

Kimberly and Becky are So friendly and helpful! Property is clean, even the restroom is nice! I highly recommend this facility :-)

Kimberly was amazing! She is super helpful and knowledgeable about her job. She showed concern for my needa and was able to get me into a storage unit quick and professionally!

kimberly and becky made my day a delight with their extraordinary service when i used their storage facility. Everything was explained like a simple A B C. I thought some high schools could use their teaching skills and people service as they possess it in abundance. You gotta give them a shout out today.

Kimberly and Becky are absolutely awesome. They helped me find a solution that fit my needs and went the extra mile to make sure I was satisfied. They are truly customer service oriented and a rock star team. I never thought I would review a public storage business, but was compelled by their exemplary level of customer service!

Kimberly was extremely helpful and friendly.

Kimberly gave us wonderful service in the office!!!

Kimberly was friendly and helpful.....great service!

I'm glad to get great service from Kimberly. She is friendly and respectful. I highly recommend this place!!

Becky and Kimberly great to work with. Very efficient.

Jay at location 23405 was very helpful. I had an elevator full. He helped me load my car. That was very nice of him!!