Public Storage Self-Storage Units at 11020 Audelia Road, Dallas, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 30/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 30/mo $40Best Price Label -
5'x5'Online only price$ 35/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 35/mo $47Best Price Label -
5'x7.5'Online only price$ 37/moSmall 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 37/mo $49Best Price Label -
5'x10'Online only price$ 50/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 50/mo $67Best Price Label -
5'x10'Online only price$ 61/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 61/mo $81Best Price Label2 unit left! -
8'x11'Online only price$ 70/moMedium 8'x11'- Climate Controlled
- Upstairs/elevator
$ 70/mo $93Best Price Label -
10'x10'Online only price$ 75/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 75/mo $99Best Price Label -
7.5'x10'Online only price$ 79/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 79/mo $105Best Price Label -
10'x10'Online only price$ 80/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 80/mo $107Best Price Label -
7'x14'Online only price$ 90/moMedium 7'x14'- Climate Controlled
- Inside unit
- 1st Floor
$ 90/mo $120Best Price Label -
7.5'x10'Online only price$ 100/moMedium 7.5'x10'- Outside unit
- Drive-up access
$ 100/mo $134Best Price Label -
10'x15'Online only price$ 125/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 125/mo $166Best Price Label -
22'x16'Online only price$ 128/moParking 22'x16'- Uncovered parking
$ 128/mo $170Best Price Label -
10'x15'Online only price$ 152/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 152/mo $203Best Price Label -
12'x15'Online only price$ 154/moLarge 12'x15'- Climate Controlled
- Upstairs/elevator
$ 154/mo $205Best Price Label -
10'x20'Online only price$ 161/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 161/mo $214Best Price Label -
10'x17.5'Online only price$ 169/moLarge 10'x17.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 169/mo $225Best Price Label -
10'x25'Online only price$ 186/moLarge 10'x25'- Climate Controlled
- Upstairs/elevator
$ 186/mo $248Best Price Label -
12'x22'Online only price$ 199/moLarge 12'x22'- Outside unit
- Drive-up access
$ 199/mo $266Best Price Label -
12'x25'Online only price$ 210/moLarge 12'x25'- Outside unit
- Drive-up access
$ 210/mo $280Best Price Label -
10'x25'Online only price$ 217/moLarge 10'x25'- Outside unit
- 24 Hour access
$ 217/mo $290Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Northeast Dallas Climate Controlled Storage Near LBJ Freeway and Lake Highlands
Storage units in Dallas are located on the south side of I-635 right off Skillman Street. Indoor climate controlled storage units and outdoor storage units with drive-up access are on-site in a wide range of sizes at this modern storage facility not far from White Rock Lake.
Students at Dallas College Richland Campus nearby can free up space in tight living quarters by storing books and materials not immediately needed for classes along with luggage, sports equipment and off-season clothes in a cheap 5x5 storage unit. This size storage rental is great for tucking away your golf bag, too.
Northlake Elementary School families looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Harry S. Moss Park. Behind the athletic equipment, kites, fishing tackle and pool noodles, pack in your holiday decor and off-season garments.
The Park on Whitehurst or Summerhill residents sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and kitchen extras. It's a great way to keep common areas uncluttered. If you are in the process of downsizing, store furniture, decor, lamps and clothing in these storage rentals while you take your time making decisions on what to keep.
An outdoor 10x15 storage unit is ideal for stowing canoes, kayaks and standup paddleboards. Drive-up access means you can load and unload for more frequent paddling trips to Lake Ray Hubbard. Camping and fishing gear can get packed in along with your oars and paddles. This storage rental is a great way to get your cars parked back inside the garage.
Homeowners around Lake Highlands High School planning to remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences and still house hunting, these large units will hold the contents of a three-bedroom home until you find your new place.
For larger renovations or when moving from a big home, a 10x30 storage unit can accommodate seven-plus rooms of furnishings. These extra-large storage units are about the size of a two-car garage.
Dallas Public Storage has climate controlled and outdoor options to meet a variety of storage needs about 14 miles from downtown Dallas.
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 604)
Beautiful staff. Very friendly and helpful. Easy process. Thank you Wendy and Connie
Connie and Wendy were very polite and very helpful there awesome 👍
Connie is my favorite girl always helpful.
Connie me dio buen servicio
Connie is helpful and willing to assist
Great staff especially Connie, Wendy and Venessa. The price change though is not convenient after a few months down the road. I wish they keep the promotional price for longer but we noticed two price changes totaling more than $30 in less than six months
Very well and helpful people to deal with they are so good people very nice. Wendy , Connie and Vanessa keep up a good work . THanks very much.
Connie an Wendy have been helpful and friendly an place is clean. Amazing service.
Love this place. Mrs. Connie always has a smile. Love her
I love how Connie so attentive to me and my husband when we come in .
Connie was so nice to me when i come in for the first time 💗
Mrs Connie helped us so much when we first come in
Anything you needs help with don’t be afraid to ask for Connie to help. The best customer service there !!!
Connie , has great customer service. She is the reason that I like coming to this Public Storage. She is absolutely amazing.
Huge shout out to Ms Connie and their wonderful facility, its clean, and its very well upkept! Their customer service is impecable!! Thank you!!!
Connie is just amazing. She is so sweet and friendly. If you need a storage unit be sure to ask for Connie she truly is the best!!!
Ms. Connie and Wendy were amazing. They were a joy to do business with. Huge shout out to ms. Connie, she was so patient and sweet! They made the whole process so easy. She took her time explaining everything to me. These ladies deserve a raise and a vacation. :-)
Muy buena atención por parte de la señora conciencia excelente
Connie is super helpful and took her time answering our questions.
Great service connie was so helpful!!
Great customer service by Connie and Wendy. Very professional and helpful. Explained everything and was very thorough. Made everything easy and understable. Very friendly.
El personal muy amable la señorita Connie y Wendy muy amigables nos atendieron en español gracias
Connie and Wendy is the best.They help me out alot..
Thank you.Connie😀 for being sooooo...polite,very helpful we appreciate you thanks again
Connie was excellent and patient with me.
Excellent service Connie gives
This for Mrs.Connie, she's is such a wonderful human being, she works so hard on her job, cleaning and been such kind person to talk to so sweet . Give her a big raise .
Connie da muy bien servicio
If you are needing a storage unit , Connie is your go to person to assist you in making you feel you chose the right location for your storage. Make sure she helps you, she has great customer service, positive attitude, follows through on any needs you may have. Overall provides best experience. Thanks Connie for providing the best support.
Connie, is the Best! She is always helpful and courteous!!
Connie is amazing to work with and always super helpful! She goes above and beyond!
Wendy and Connie are just so amazing and helpful! Love going to this public storage.
Very Helpful !🙂 -Thanks Connie
Wendy and Josey are amazing friendly very helpful very professional and I recommend this location to anyone. The building is clean and the unit I rented was just what I needed thanks Wendy and Josey
Public storage es la mejor decisión que hice para guardar mis cosas la atención de Connie es excelente y el lugar está muy ordenado y limpio.
Connie was so helpful at this location. She assisted me in a stressful time and made sure I was comfortable and confident that my things were safe and in good hands. Thank you Connie!! She’s the best!
Connie is a great employee, she is very patient with us.
Connie es muy amable y ayuda a la gente estoy muy satisfecha con el servicio.
Connie is very helpful and always so reliable. Always there when I need her
Mrs Connie is the absolute best!
Ms.Connie is always helpful
Great service. Love the people especially Connie. Always has a smile on her face.
Connie is so sweet and helpful. Good service.
Connie is the absolute best. Thank you for everything 💜
Connie es muy amable y da servicio excelente.
Connie is so helpful! Thank you!
Connie is a very easy person to talk to and always a smile. She is helpful at a stressful time. . Thanks Josie Mena
above and beyond customer service from Mrs. Connie, the lady in front.
Connie was an absolute pleasure to work with! She answered all of our questions and helped us choose the perfect unit. Great customer service!
Ms Wendy@ on audilia is the epitome of awesome customer service. She definitely needs recognition
Me ayuda Connie y dió buen servicio
Connie me dio Excelente servicio y muy amable
Connie and Wendy were super helpful and super sweet! Thank you so much for guiding me through the rental process!
Raini was so helpful with information provided
Raini is the most amazing person I have ever had the pleasure of dealing with at any storage location. Absolutely polite and fabulous attitude. She deserves a raise for sure.
Connie and Wendy were both wonderful and very helpful!!! Happy we picked this location!
The customer service was great.
The staff are so nice
started off good but , i've moved out of town so i can't come to the site , but they never answer their phone , like ever .. i've tried different days different times and they won't pick up the phone , really inconvenient for me ..
This is NOT the locations that I have my storage at and my location no longer has anyone inside to assist you. The lady that assisted me at this location was very helpful and reassured me that my account was properly credited and I went ahead and made another payment. I am very disappointed that my location has gone self service , went up on the price and there is never a cart when you need 1! I have back issues and had I know the carts wouldn’t be available I wouldn’t have chose to rent with PS. I Only went with them for convenience reasons and I’ve been disappointed every since!
Mrs.Connie was extremely helpful and understanding and was able to walk me threw the process after a public storage on 9110 Markville Dr Dallas Tx 75243 gave me a reserved storage , she was a great 🫶🏾
Connie’s service is always great, she’s always pleasant with a smile. I’m glad I picked this location.
Wendy's very accommodating I was very pleased with a customer service thank you
Zero stars. Great place to store your stuff if you want no assurance that it is safe. This facility is run down and crime ridden. Apparently, the gate is broken, and they take no responsibility for items that are stolen even though they continue to take our money. We had a $10,000 side by side stolen from this site. No camera footage available or help tracking down the thief.
Zero stars. Great place to store your stuff if you want no assurance that it is safe. This facility is run down and crime ridden. Apparently, the gate is broken, and they take no responsibility for items that are stolen even though they continue to take our money. We had a $10,000 side by side stolen from this site. No camera footage available or help tracking down the thief.
We had a company trailer stolen from a parking spot. We could not access the camera and there was zero count ability from this facility.
The lady at the desk was helpful and explained each step. She also explained my bill and insurance. Very detailed.
No carts to haul merchandise
My experience a few months ago with Public Storage and the manager at this location was the opposite of what I expect the customer should be treated. From the moment I booked it online, I had to go in person a couple times more just to finish the booking. I bought a lock at the kiosk, that never got, customer service system didn't work. The manager was opening my unit when she could, she even locked me inside, when she knew, but the unit next door to my unit was broken into, she never locked or did something to secure that unit that I previously reported. With no explanation on a letter, she evicted me, charging me $500 because I couldn't take 2 pieces of furniture, before 24 hrs or the end of the next business day. Even though I picked them up a few hours later, she charged it try to charge me. I had to dispute, sending an email to supervisors, charge that was dropped immediately. The idea to dominate, get attention or control others is a result of lack of confidence. Give a hand, communicate, listen our brother or sister, with the intention nobody else have the same experience. J.G
Too bad at the door they have to open at 9pm and it is close!!
My storage unit is at another, unstaffed Public Storage location, so I used this one to set everything up. Very impressed with service. Staff member was prompt, thorough, and friendly. Just a good experience, all around.
The service is great but the price of a small storage unit is a bit expensive compared to prices of a larger unit
Connie was a great help!
I would like to say that renting a storage space was really easy and the experience was made even better by all the help that was provided by a new trainee of all things...Rani did an excellent job and really made it a good visit
Awesome and speedy service! Raini, Wendy and Connie were very helpful!
Setup a unit for rental. Wendy was professional, knowledgeable and explained everything to us. Great store.
Walking too much elevator no carts at front to take your storage up second floor
Julia and Connie are two wonderful beings that explained ,everything very well ,and understandable to me ,I didn't give you all five stars ,because ,I don't agree to you all,policy of starting on the first of the month, like I paid 133,00 on 6/21/22/ but I told Connie I was paying now ,but iam not moving in until the 1st of July, but she didn't hear me say ,that ,so she put on the first of the mo,I pay 43.63, So that made me pay 176,,63 and I have not moved in yet ,So ,very kind Julia says ,I can pay the 43.63 on the 20th of July and not be late ,and that seemed much except able, 🤗
Locked us out. Cost $190 cause movers waited at unit and Public Storage would unlock. Had already pre paid for the unit. Go with local shop, not this big firm.
I like the security here, but you need to put in your 8 digit pin to get in, get out, and even to get up to your unit. Just a bit excessive. The office lady was very polite and informative.
Nice and clean but didn't receive lock when first arrived. Also, it is extremely hot inside.
Connie and Wendy were amazing!! They assisted me in finding the correct unit and made sure things went perfect. Well done! Jrt
The storage place it self was easy to find but with all the construction around it makes it very hard to get into and out of. Facility was very clean, storage lockers easy to find have lots of security measures in place. Good elevator staff very friendly.
I had the opportunity of visiting this Public storage location today 3/17/2022 to reserve a unit. I had the most pleasant experience with Ms. Wendy! She was so personable and was literally about to drive to me because the lock was missing. She was pleasant and was exceptionally empathetic when I expressed a few concerns with her. These concerns were 1,000% out of her control. Ms. Wendy not only listened but she provided a resolution. She reassured me that everything was going to be okay. I have not received customer service like this in a long time. I appreciate you Ms. Wendy! If I ever have friends and family looking for storage in this area, I'll definitely refer them to you. Thank you. ❤❤❤ With Joy & Infinite Gratitude, Mrs. Singleton
Was just taking a friend there who was moving in didn't get out of my vehicle but it's a lot of construction work in the area
Awesome Sauce 💪🏾💯👑😌😊🙂❤️‼️
Connie is the best! Absolutely amazing customer service!
Shout out to ⭐️2⭐️ Amazing workers at the Public Storage on Audelia in Dallas Tx: ❤️Ms. Connie is so sweet, patient, professional and showed each customer from the phone to the office special individual attention and anything she could not assist with she turned some request down with pure grace. This lady is Awesome!!! Next, I had to go back for a transfer and larger unit due to my own lack of measurements Lol. ❤️Ms. Wendy made that transition Quick, Efficient, she was just as thorough as Ms. Connie when explaining what I was signing and handled me with grace and care and didn’t make me feel bad at all for having to transfer! I love these ladies services and I recommend anyone in the Dallas area that wants caring, quality, direct and graceful service to come to this place! ❤️Connie and Wendy❤️ You Ladies ROCK!!!!!⭐️⭐️⭐️⭐️⭐️
She attended me very well and was patient and assisted me well.
I wish they would fix my door, it's hard to open and almost impossible to close🤦🏽♂️
DO NOT USE THIS STORAGE, A LOT OF MY BELONGINGS HAVE BEEN STOLEN OUT OF MY STORAGE UNIT. MY HIGH SCHOOL DIPLOMA, COLLEGE DEGREE, FOREIGN CURRENCY, BUSINESS PORTFOLIO, PASSPORT, BIRTH CERTIFICATE, HIGH SCHOOL DIPLOMA, COLLEGE DEGREE, PHOTO ALBUM (DON'T ASK ME WHY THEY WOULD WANT THAT), PAINTING, BAR-B-Q- GRILL, A BOX OF DVDS AND CDS, CLOTHING IRON, WINTER COMFORTER, CANOPY AND PLAYING CARDS. THIS IS JUST WHAT I NOTICED, THERE'S NO TELLING WHAT USE THEY TOOK. ABSOLUTELY DISGUSTED AND FLABBERGASTED. PLEASE DON'T GO HERE, BUNCH OF THIEVES WORKING HERE. I'M COMPLETELY IRATE. FILED A REPORT TO BBB AND CONSUMER AFFAIRS. I PAYED $101 A MONTH FOR YOU TO STEAL MY PROPERTY!!! THERE WAS NOTHING THAT BBB COULD DO AND PUBLIC STORAGE SAID THEY WERE NOT HELD RESPONSIBLE BECAUSE I DID NOT PURCHASE INSURANCE. EVEN THOUGH MY PROPERTY WAS STORED IN THEIR FACILITY WITH 24-HOUR SURVEILLANCE AND CAMERAS. MY BELONGINGS WERE ONLY IN THE STORAGE FOR 3 MONTHS. NO ONE KNEW WHERE MY BELONGINGS WERE NOR DID THEY HAVE A KEY EXCEPT THE PEOPLE WHO WORK THERE. DUE TO NOT HAVING INSURANCE I COULD NOT BE REIMBURSE FOR ALL OF MY BELONGINGS THAT WERE STOLEN. THIS IS A COMPLETE AND UTTER SHAM.
There's only one lady in the office so if someone else comes and she's showing a unit you have to wait outside cause she locks the door storage unit are clean and inside the building she's very courtesy at all time & you have to purchase insurance you lock your storage you keep your keys.
I highly recommend this public storage the lady behind the counter Connie was nice, helpful and professional.
Very friendly, informative team. They have been very kind listening to the loss of my sister.
Thank you Miss Wendy for all your help. Very kind person love your service very helpful thanks for all you do keep up the good work
Hi everyone I want to say something about the woman that help me her name is Ms. Connie she's so kind and respectful n also very helpful she made sure everything was correct n if it wasn't she would fix it. She's also very patient. If u ever go to this public storage pls ask for Ms. Connie I promise u won't be disappointed.
Wendy's always so nice and friendly
Wish it stayed open 24/7
La señorita connie es muy amable y atenta y explica muy bien realmente aprecio todo su tiempo para poder ayudarme
This is the cleanest storage place I have been To! the staff was great. Connie helped me and she was nice and explained the prices so I understand them.
Ms.Conie was very helpful and its nice and very understanding
💙This is A Ms Connie Appreciation Post💙 Honestly this lady is the bomb.com! Whenever I come into the office to do business I pray Ms Connie will be there. She’s so helpful, kind and understanding with whoever she encounters. She’s helped me open one out of two of my storage units and my fiancé open his and the experience is always smooth and pleasant. She’s very knowledgeable and if she doesn’t know the exact answer she will definitely find it out for you! She is the sole reason why I give this place 5 stars. God Bless this woman. Give her a raise!!! 🙌🏾
Clean and easy to go through.
Wendy is the bomb diggity!!!!
Wendy is a super sweetheart. She was very friendly and helpful setting up my storage. Staff here is amazing!!!
Connie helped me and I'm happy
Wendy was awesome! She helped us get set up with a storage space and even helped us get the app to make entering the elevator easier than typing in our code every time!
Great!! Was worried we would get stuck in not then saw the notice.Thank you
Love Connie so helpful
Thank you Connie for showing me around the Public Storage Facility and always making yourself available for assistance with a smile!
Amazing Staff clean facility Connie and Wendy are the absolute best.
When is the very most friendliest person kind person and loving person so I just want to say that she's the number one person of this location have a blessed day
It was very easy to reserve a unit and move in.
This place is the bomb. No joke, Wendy and Connie have been great. Especially Wendy who has been dealing with me constantly because I am needy to say the least. Price is good and location is great but the staff are the best and what makes me rate this place at a solid five star which I do not do lightly. Thanks ladies and enjoy for anyone who wants to know if this place is worth going with. William Norman
God bless you Wendy! You made my experience here so easy and you’re such a sweetheart! Thank you for everything ❤️
I have been shopping around for the place where I can feel safe storing my items and where I knew that the property was being taken good care of. I have been shopping around and finally found a spot. The lady who helped me I believe her name was Connie, was so helpful ,patient, and Regina made me feel secure about keeping my items stores on her property. I am so glad my hunt has come to an end. Great customer service and a clean property
Connie was very helpful with my limited knowledge of this type of facility. Explaining every question with patience and understanding
Thanks to Venenice we were able to get the storage unit we needed. Was extremely helpful and understanding!
Connie was so helpful and made the process painless. Jan
Both ladies were very nice and courteous... they helped me very a lot through the process of getting my unit and getting settled in! I highly recommend to come in this place ....
Im a repeated customer here in public storage been here for years . I love every single time I come in the office there go Connie Delafuente always making me feels really welcome . She goes above and beyond for her pay rate, I love to see that she has so much work ethic in her . Always clean really well and keep things super organized. She deserve a recognition or something Bc of what she does for this place .
I have used them for years and Wendy is God sent, she goes over and beyond for her customers!
I am a repeated customer at Property #20703 located on Audelia Road and I365 because of the outstanding service by Wendy. She made my moving experience very easy, quick and took the time to answer all my questions. She is a ray of sunshine in the mist of the winter storm we just recovered from. Thank you again Wendy for your genuine care you show your customers.
Connie es muy amable y muy atenta y da buen servicio
Connie was very nice and helpful in getting me set up with storage.
Connie was a great help and has good customer service skill and she was very pleasant..
Love it
Connie es excelente y siempre me sirve bien
Its a great place im very happy wendy is a great person im very happy with all the help she help me i give her a 100 cuz she helps the public she is a great person
This move has been a total mess from day one but the one shining star has been Wendy here at public storage! She was amazing and extremely helpful in this stressful time.
Wendy, the person working the day I got a storage, was wonderful, courteous, accommodating, just an all in all person. There’s nothing bad to say, she was on point. Thanks Public Storage
Connie was very helpful and knowledgeable.
Wendy , she is a sweet lady, muy paciente, que me ayudo muchísimo a encontrar lo que buscaba. Thanks a lot Miss Wendy.
Mrs connie was very helpful.. we got our storage in no time ..
Compared to other storage on wheatland with rats and moister damage and staff stealing and cutting locks off over there.....this place is a proper storage.
Mark is the sales representative then help me today and he was awesome he was very polite professional and courteous he explained everything very well to me he made sure I knew exactly what I was getting thanks a lot Mark and public storage
Connie was super helpful we needed a storage for that same day she helped us out in every question we had. Outstanding customer service. Thank you.
Wendy was very helpful. Excellent customer service.
Great location, coat effective, yet the only thing I don't like is the timer lights. When I'm reorganizing my space the lights cut off automatically when it's not detecting motion. However I can't make it detect me in motion when I'm inside of my personal unit🤷🏽
I needed to get a storage unit very quickly and called the 1-800 number and they reserved a unit for me. The representative was excellent. The next day I went into the store and Connie, the lovely property manager, assisted me. I decided I did not want the unit that was reserved and she helped me to decide which one was best for me and showed my unit to me. She was patient, friendly, kind and professional and right now I really needed all of that. Thank you Connie!!
Wendy has been very helpful and always nice when i come. Thank you public storage for lending wendy to us.
Wendy was extremely helpful ,I've been to other storage places in the past ,howeverthis location is great. Thanks Wendy
Love Ms.Connie she was very polite and friendly thanks again.😇😇😍
Connie was extremely helpful with great customer service 10/10
She explained everything I needed to know and she was very helpful.Outstanding customer service!!!
We have had 2 storage units at Public Storage for over 15 years and finally downsized to 1 unit last year. The only reason we stay at this particular location is because of Wendy. She has always gone above and beyond excellent customer service. Wendy is very professional, patient and willing to help out in any way she can. It's very obvious she cares about all her customers. She does an outstanding job keeping the place extremely clean. Wendy- THANK YOU for all your help, we greatly appreciate it!!!!!!
Every time I go in Connie assists me. She is always so efficient and friendly.
Connie a. Wendy are awesome an helpful
Connie provided outstanding customer service. She was patient and understanding. She made sure I could understand the policies and procedures. Connie also made sure we followed the safety guidelines She is a great asset to Public Storage. Thanks to her I am willing to recommend this store. Both employees work as a team and it was nice to see that.
Connie was very helpful with me. Did a great job on given me a unit
The staff was very helpful and thorough. I was provided all the information I needed and thank you to the staff.
Wendy was very thorough with explaining next steps and process. Clean environment with Covid-19 restrictions in place. Would recommend.
Tabitha and Connie were excellent. They were very welcoming and helpful.. Best experience I've ever had at public stotage..
Very prompt help at a decent price - thank you Connie
excelent service renee
Renee was very helpful in my search for a storage unit. Kind and friendly customer service. I enjoyed the experience I will refer to others.
Connie and wendy helpful
After not being able to find a unit at the Walnut Hill location with Calyn, who btw, was very helpful, genuine and nice, I went to this location. My dealings with the manager, Wendy, have been OUTSTANDING! Highly recommend this site, her professionalism, efficiency, knowledge and wonderful demeanor!
Miss Connie was a very nice pls give her a big rise
Great property, good pricing, clean and well managed. The staff are really kind and respectful and know what they are doing. Anthony was a great help.
Wendy was a great help this week when I had a billing problem on my account - escalated from the DM to Corporate and ended up resolving it herself. I've had a unit at this location for about 8 years and have always been satisfied.
Good customer service !!!! Thanks verenice for all the help.
The service their is great Vernice was polite and informative
nice people at the front desk, place is clean. My unit was clean too.
Absolutely terrible! We had a promotion and the Hispanic woman who was there today hit us with a lot of hidden fees and our $1 move in automatically turned into $20 and then it became $70 after she finished typing. Next problem!!! She refused to let us use the dolly with our move in and we got there at 5 p.m. and she was supposed to allow us to use them during business hours, but because she DENIED US SERVICE, I wasn't able to get done with what I needed to do for the rest of the day and I will be removing myself next month!!! ABSOLUTELY TERRIBLE!!!
Excellent service, clean property. Overall, a well run organization. Anthony was very helpful
Muchas gracias verenice por la información de los precios de las unidades.muy bien servicio!
Today, Wendy was a life safer for myself and my husband. We called first to get information about rental storage spaces and we were greeted with such professionalism and kindness. My husband then went to physically view the facility and storage space and he was welcomed and given all the information needed to make a decision on the storage space and size by Wendy. I then came to the office later and was treated so warmly by Wendy. I want to say, thank you Wendy for your selfless service when it comes to serving customers. Also, Wendy... my husband and I thank you for making our rental experience easy, enjoyable and pleasant... If anyone is looking for rental storage space, this is the place to come... I promise you... You will not be disappointed.. And, lastly, the prices are really reasonable... Thank you Wendy for really and truly caring about the customers and providing 100% excellent and awesome customer service....!!!
Verenice has great customer service! She was very helpful and patient with explaining everything to me! Explaining step by step. She was very nice as well, and very welcoming. I will most definitely recommend to everyone I know who is in need of storage.
Great customer service!!!! Wendy is a hard worker for public storage.will recommend this storage to my family and friends.thank you Wendy for all your help
These 5 stars go out for Wendy Terry at the PS on 11020 Audelia Rd Dallas, TX 75243. Wendy is a very professional lady at all times and willing to go the extra mile for any customer, she is truly one of a kind. Merry Christmas Public Storage & Thank You Wendy for all you do.
Thanks verenice for all the help. Good customer services.
Take care of you. Good service.
Great service from Dennis! Very helpful and knowledgeable.
Very clean and verenice was really helpful... help me with my needs will recommend this facility.. thanks verenice....!!!
Dennis was great with all of the great info and help he gave!
I was treated very well
I didn’t need a storage unit but I needed some packing supplies. If I ever need a unit I will be back. Wendy was SUPER helpful and made sure that I had everything I need. She would be the reason I came back.
Very helpful getting my psrking space at the best location thank you Verniece
Verenice was very helpful and funny. She gave me helpful information and tips in order to get the adequate space that was needed. She's a keeper.
Renee was great !! Amazing person!! She was very helpful and answered all my questions..
Another awesome encounter at this public storage. Ms. Wendy was a GOD send. Thank you guys so much!
Love this storage place. Safe and secure. I love the staff there. Super friendly and always willing to help.
Bueno servicio al cliente ! Gracias Verónica por tu servicio
Verenice was very helpful and kind when answering my questions over getting a storage.
Good customer service. Will recommend this place . thanks verenice and wendy !
Lvereknice was really Helpful had an emergency move out and she made getting two storages easy to get I will be a returning customer thanks.
Denisha and Jeffre was awesome good customer skills.
Vanessa and Vernice were very helpful they have great customer service and showed me everything I needed to know this is by far the BEST storage company I have ever came to they are amazing people!!!
Vanessa was excellent need more people like you good bless you
Vernice and Vanessa could not have been more helpful. I am dealing with the death of a loved one. They were compassionate and offered their sympathy as well as any assistance we might need. It is so refreshing to deal with a company with such thoughtfull employees. They are dressed professionally and the office and bathrooms were very clean. I would hire both of them if they were available.
Came here to rent a storage and Sayda help me. She was awesome! She showed me the storage and I am a very picky person but that did not bother her at all she showed me around till i was happy with one. Thank you so much! I will continue business with Public storage every time ❤❤..
They were great when I signed up, after that, NO SERVICE!
Wendy at the location is the best she is always helpful abd knowledgeable of the business she is an asset to the company. Thanks Wendy.
Secured
Brandon provided wonderful customer service to me today with finding a nice and cost friendly storage for my things...I would definitely refer a friend!
Great service, Danielle and Verniece(i know i spelled their names wrong 🤦🏾♂️🤣) got me in and out in less than 10 min and helped me with a problem i didnt even know I had
Wendy was freaking awesome she helped me with a smile on her face had me laughing and provided me with great services.. this world needs more people like her. Thank u Wendy.
Knowledge staff
I have had a storage unit at this facility for this last four years that was on Auto pay with my company credit card. As a pharma rep, I have bi-monthly sample deliveries. This location never offered any assistance as well t relates to signing a hold harmless agreement to accept shipments and give the delivery drivers access to my until for regular deliveries. Every time a delivery would come for me they would reject it. I spent more time tracking my deliveries tham doing my job of educating health providers about my nutritional products. All I could count on Public Storage for was regularly storage increases. I left Public Storage after a difficult four years and found a new, more accommodating storage home at Extra Space Storage on Forest Lane. The site manager, Craig is awesome! He's met all my expectations. I even got twice the storage space for much less. Do your homework and check around for the best storage facility to meet your needs.
Vanessa and Wendy were awesome! They were very very professional
Vanessa was very accommodating and patient during my visit. Highly recommend doing buisness here!!
Great customer service!
Verenice and Brandon are some nice helpful people the customer service is outstanding
Amber is super knowledgeable and personable. She helped through the entire process with ease.
This was my first time needing storage and Wendy and Amber made my experience awesome. It was easier than I thought it would be and they walked me thru every step of the process. I would recommend this location to anyone that enjoys friendly faces.
Good service
The prices are great, the staff is mediocre and the location is terrible. Our van was broken into while parked in a storage space here. Someone attempted to steal it by breaking a window to get in, then trying to hotwire the van not realizing the battery was dead from being stored for nearly a year. The office called us to say they though we left our window down, when you could obviously see the car had been broken into and someone attempted to steal it. Seriously. . No concessions or apologies were made, and they have little to no security or surveillance of the property to protect vehicles stored there. Very unsafe neighborhood at night. This place might be ok if you're renting a storage unit, but don't park your car here unless you want it broken into or stolen. Not recommended.
A W E S O M E !! Very clean and secured place. Amber is so sweet and knowledgeable.
The Staff tells me they have no way to get into your Unit but a vase was missing I don’t understand how this happened when I know for sure it was in my unit inside a well taped box
I love this Public Storage great family they have the best customer Service!
Denisha was good and great.
Amber was awesome.
This place was really nice compared to some of the others i've been to. I was suprised to find no meth pipes! Definitly will be cumming back
I've been renting for nearly 3 years. Have never had any problems.
Great customer service, very understanding and helpful. I loved it!!’
Everyone there is absolutely wonderful. They're so helpful.
Friendly staff. Clean facility.
Denisha is awesome she help me out in the best way. Thanks
Wendy provided me with great customer service and helped me with all of my needs! Highly recommend this location!!
Dana and Denisha were both very friendly, patient and helpful when I came into their location to rent a unit for the first time. They also helped me pick out all the accessories that I need to protect my belongings. I definitely recommend this location.
Denisha was great and has great customer service.
Denisha was awesome great customer service.
Denisha was awesome she help us out the best I would recommend her experts skills to any customer thanks.
Denisha was awesome she was really helpful.
The office staff are friendly and beyond helpful. We’re very happy with the service.
My service was great , i am a returning. Customer because i am very. Pleased especially wendy great customer service work. She was awesome and helped me with my storage needs.
Wendy listens nd meet your demands no problem very helpful
I rented my storage unit about two months ago. Every time I go to the store the staff is friendly and helpful. Wendy helped figure out which size storage unit i needed to rent, and did not pressure me when I had questions.The property is clean and appears to be very secure.
Wendy was great, wonderful customer service!
Good
Place is nice and clean Amber and Wendy did a great job taking care of me. Great price!!
Great staff and service
I have had a great experience storing my stuff here. Wendy is really patient and helpful. It's a great deal and hassle-free.
Awesome place very friendly. Great customer Service. Very helpful. Wendy, Cheyenne and Amber thanks for the help
Great experience
Work alot in jobs public storage. This public storage as well as others was well kept working equipment and a good functioning facility
The staff was friendly. Misty was nice and showed me my unit and took extra care to make sure I had enough space for my furniture. I will recommend this storage company.
Excellent service
Ms Wendy was amazing. She opened up a little early and called me to visit the property. She took care of me . Enjoyed her and my visit.
Today, after being advised I would have to pay a locksmith almost $200 to remove the lock from the storage unit that I had just received keys for, I was at a loss for words. I called Wendy, the associate at Public Storage, to see if the company provided locks smith to help in these types of instances. I also explained to Wendy the problems my day had entailed which is what caused the loss of my keys. She advised me to hold on and went into the office returning with her Manager, Danya, who was carrying a large drill and gloves. To my surprise they removed my lock within 3 minutes. I couldn’t believe what I was witnessing. Not only did they not have to go above and beyond to assist me, they did it willingly. In my eyes, both Wendy and Danya are my Guardian Angels. It’s not often that you go to a company that cares…And I know they care about People at Public Storage.
Okay
Sean was extremely helpful and informative! He was new but still really knowledgeable about everything I needed to know! And he got me a deal on my first month. Extremely pleased
Brandon and misty were so awesome and outstanding they helped me moving quickly
It's good to see that quality customer service is still around these days. It's been difficult to work for and with companies who don't take the extra step with their customers, but Wendy at Public Storage on Audelia sure did. This is a great location, with even better staff. They always communicated with me and were available to help with my unit and needs. Thanks for still showing consistent quality service.
Preganat roaches raiding the entire building
I have had multiple units at this location and everything from the staff to the service has been A rate. Would recommend to anyone needing storage services. Wendy especially was the greatest.
I had a good first encounter here and the admin lady Amanda was very patient and helpful.
Thank you to Amber and Brandon for making my move less stressful!
Vanessa did an amazing job. The unit I wanted, I wasn't able to get. So she got me a bigger one for the same price.
Vanessa was fast and friendly! Highly recommend!!
Brandon gave the best service as he was helping everyone he saw, even though he was alone on a summer weekend. Very clean and secure facility
Vanessa was very helpful today especially with my aunt who speaks Spanish Would recommend to anyone and everyone!
Excellent service! I really don't know where to start. I recommend anyone in need of a storage unit to go here. Wendy and the other lady, sorry I didn't get her name, but they are great! I had to move in a rush last week and I chose a storage unit online and I didn't think that everything would fit because of how my movers placed the large items. Well Wendy saved me lots of money because I was going to rent a second unit to store the rest of my things. Wendy asked me nicely if she could see the inside of my unit to see if she could help me rearrange it to make more room... Well she actually did make lots of room by rearrange my things and I didn't have to rent another unit. She also provided boxes for me.. If you are not sure of the size of unit you need, don't worry, they will help you. They will actually show you several units so you can decide which size you need before proceeding with the rental. They are not about taking your money but trying to help you save money and help make your move go as smoothly as possible. Both ladies went out of their way to provide me with some information to find another home for my daughter and I... I felt like family and this is not just a job for them, they actually care about their customers. I'm not sure why anyone would rate this business with anything less than 5 stars. The place is clean inside and out. I'm not sure how anyone could have had anything stolen from here... impossible! They take hourly walks throughout the property to assure that your things are safe and secure. Take my word for it, if you use them, you will not be disappointed.
I came in for info , amber was wonderful in showing the space and info. Very satisfied.
Taylor was very helpful. They showed me the unit and explained everything to me!!!
April was awesome
April at the front desk took such great care of me. The process was easy and she handled everything with ease. Thank you
April and Wendy were very professional and very helpful I went in looking for boxes they helped my with discounts and I got a storage unit... They were very nice
I have had storage units @P.S. for many years.
Shassiety very well down to earth and just caring people they were happy to assist me and made sure my storage was secure and clean the wendy fixed the storage unit so it could be easily accessed and didn't treat me like a bomb considering i have no vehicle and a lot of bags i was greeted with a smile and warm helping hand even pulled the dolly over
To whom it may concern i have always had a wonderful experiance here beatiful staff members.
Amber was awesome she even gave me water friendly
How long do u keep video surveillance
We've been here a long time and have no complaints. Great service
The place is nice. & the staff is great Sheryl was extremely helpful she suggested tape, mistress covers. Over all it was a good experience for me being that this was the first time Iv used public storage.
I agree with Jose from above. The previous facility was nice looking, as storage facilities go. Corporate should have left the building as it was, this orange color is such an eyesore. We got it, your branding is orange, your logo will suffice. It just looks tacky. Other than that, I’m happy they still honored my rate from Advantage storage. Disappointed that they shut down the keypads at 9 pm. What’s the point of controlled access if you cannot go at the most convenient times for yourself.
Friendly secure location! Awesome staff and the space is super clean. Love it here!
Fast friendly and courtesy even after closing time Brandon helped us and we were satisfied with the unit he showed us, we need more ppl like him in many places. Thank you Brandon!!!
Great service!! Wendy and Brandi are so helpful
Amber is awesome 5000%
Anthony & Brandi were very helpful
I had a wonderful experience on my first-time renting a storage unit and thanks too Windy for helping me.. Great Customer Service!😀
The people there are sooooooooo awesome!!!
Great facilities and even better staff. Very accommodating during my complex moving situation. Staff was very helpful, polite, and professional. Grounds are always clean as well are the storage unit, didn't have hardly any dust accumulation after a year of storage. Security is very effective while still be convenient, much better than my apartment complex ever was.
Way back on 7/4/17 (yes, it was the July 4th holiday!) Tiffany graciously bailed me out of a jam when I realized we needed ANOTHER large storage space for ALL our stuff that would NOT fit into our new downsized home! If Tiffany had not come through for us, I guessing the moving company would have placed a LOT of stuff on our curb. THANK YOU, Tiffany - you ROCK!!
Clean facility
I've had my things there for a few months. Be careful that you're aware when your payment is due. That's my best advis. They can cut your lock after the 21st of every mos. I have always made my payment before the next mos. due, but they cut my lock. Now I HAVE TO PAY $22.99 FOR A NEW LOCK.
There great and really helpful. I didn’t know what size i needed and got the help with my size. I would definitely recommend this to my family and friends...
Awesome customer service. Polite, friendly. Joseph,and Brittani are awesome. Very detail oriented and thorough. Thank you so much
Great Service. They even opened a couple minutes early so I didn't have to wait. Wendy helped me, and I couldn't be more satisfied. Thank you.
Good service. Takes care of my items
Wendy and Carlos are always very helpful whenever I have any questions or concerns. They have always made me laugh and feel like part of the crew. I enjoy coming into the office because of their smiles and positive demeanor, it helps when you're in between places and have to keep things in storage. I had to say goodbye to Wendy and Brittany and it was really hard to do.. I've been there for 2.5 yes so there is a bond..I love those ladies and all the new staff members.. keep up the good work and I miss y'all!!!! Ms. Parks....
Love them..Friendly and Great Customer Sevice
No problems or no damage to my items- everyone is polite
Wendy and everyone us great and treat me good
Gab was awesome very professional and timely... Great customer service...
Blondie has taken good care of me the years I have been here. I'd hate to ever see her go so take good care of her!
Wonderful service and excellent facilities! Prices reasonable too.
Brandon is actually in training and he took excellent care of me😉. I would refer you guys to my family and friends. 5 star location
Wendy was great and took care of me
Wendy and Brandi have been great and have great service
Calyn and Wendy are AMAZING!!! They went above and beyond to help me when my options were limited. These ladies deserve a raise!
It's a storage place. I think it's overpriced
Nice clean facility. The employees were nice and understanding of what size unit I needed for my belongings.
Mrs.Wendy did a wonderful job at assisting mee and others should come join!^_^
Deanna treated me so nicely, like family. I appreciate your help!
no reservation, quick service, Deanna got all info needed, and was very nice and represented the company well!
Wendy has such great customer service skills and is pleasant
Brandi and Wendell were so nice and helpful with my move in. Great customer service
Great service from brandi
Great service
Great service nice staff
Don't do it unless you want to deal with a broken elevators and rude employees notWorth it
The managers Brandi and Wendy are very good to me. They have helped me out several times with their customer service. Love these ladies and this facility
Dana was helpful calling me to remind me about my payment
Awesome job and accurate cheap and Brandi was great ten ten ten
Great service. Brandi and wendy are fantastic
Wendy and April are angels. I was having such a stressful day; my phone fell down elevator shaft; I was 😩 . Wendy retrieved it for me in less than 30 sec. Thank you so much for having them represent you company!! God is sooooo good.
April and Wendy were very helpful and I really enjoyed the little time I spent with them!!! They Rock woo hoo!!!!
Wendy did great customer service, I would recommend it to others
Very organized and friendly customer service!
Very convenient and affordable. Brandi was super nice! I recommend this location to anyone.
April and Wendy made me feel welcome and got me into my publi storage in a fast manner. Also I laughed the whole time I was there. Great customer service!!!!!
Wendy was absolutely great! She listened to me and told me everything I needed to know. Even helped when I had a concern. If I ever need storage again the Audelia location would be my first choice!
Brandi, Wendy, April and David do an excellent job at this facility. I have rented two units on and off for two years and have received nothing but the best of service. They are great people and give great service!!! Brandi and Wendy have both been especially kind and helpful and I truly want to thank them both for going the extra mile to help.
Great People
Amber was great, very helpful. And she made the moving process less stressful! Love her!!
Amber was extremely pleasant and helpful.
Mangers and the employees are so nice and work with u each and every time
I love all the staff their very friendly, Brandi is so helpful and she has a kind spirit and a great personality no matter the day she remains the same. We've been with them over a year and the service is superb!.... Clean units and a clean facility as well.
I really like andrea she help me 100% and I understand everything she told me
Love the customer service. Sean and his co workers are awesome and very polite.
April took care of me and I like the facility
Great service and awesome
April, Brandy, Andrea, and Wendy are "Awesome!" The customer service doesn't get any better than this!!!! Thanks Public Storage for the professionalism of your staff!
Convenient to my location. Great customer service here
Love this location and the staff here. They have helped me alot
april and wendy is giving us a great services
I had a great experience with Wendy
Good service awesome and open early
WOW!! the staff here is very helpful and they will do what ever it takes to help you. Especially Wendy & April!! Kudos to them, they new what needed to be done and their help was tremendously appreciated! I will definitely come back if needed and I do recommend this location to any one.
Brandi was nice and friendly
April and Wendy was the best. I love renting from this place. It is worth the money and time spent.
April and Wendy are awsome very great service!!
April was awesome!!!
Mercedes and Deanna and Brandi were all really friendly and über bubbly personalities... They made my move in quick and easy and I would recommend this place to anyone who ask!!!!!!! 3/3 - Wendy was extra awesome today!!! I thought the place opened @ 9 and it opens at 930...regardless I came early she don't even clocked in yet and was helping me with what I needed!!! That is EXCELLENT customer service!!!!!!!!
Very nice and friendy people
Wendy was very nice and helped me. I really needed a storage
Deanna
Brandy has excellent customer service. This is my second time using them. She was great.
My friends at public storage are awesome and take good care of me!
Sandy and Deanna gave awesome service and helped me with my needs for protecting my stuff.
Good people good service
Very helpful, convenient, friendly, safe, and secure facility and staff. I would definitely use them again.
Brandi, Carlos,and Rae were very helpful in my situation
Good customer service ( awesome ladies)
I loved it becase of the very helpful lady at the front brandi. Thanks brandi.
This store location has very welcoming customer service reps that know what they are doing. I would definitely recommend the store service.
Brandi and Robin were so helpful today during my move in. they're cute too so that helped! thanks you guys 10 months later Wendy came in and surpassed Brandi and robin....not as cute tho...lol
Great customer service can't decide between Wendy or Brady thanks
Love this location very understanding.
Awesome staff!!! Will work with you!!!
Great climate controlled units and friendly staff. They understand how to satisfy customers to ensure loyalty. I will only choose public storage facilities for my needs after meeting Wendy and Sandy. I had a small issue with my reservation and rate which they quickly resolved.
Deanna and Sandy helped me out greatly! Their customer service was great! Thanks!
Great service. Brandi Deanna and Sandy were very helpful
Wendy T was Extremely AWESOME...SHE met all my needs answered all of my questions and concerns.... Her customer service was Exceptional!!! Please if you visit this location ask for Wendy she's the best
Sandy was awesome!
Wendy and Sandy and Brandi took very good care of me today their customer service was grate omg I love the atmosphere
Brandi is great and really helped me out. Such an asset to the company!!
Nice clean location. Friendly staff. Ask for Mercedes, she's really helpfull
I had a great experience with this Public Storage. I left town 2 weeks ago and forgot to remove my lock before doing so. They were so gracious when I got back and offered to reverse the charge that occurred from my error. Thanks Public Storage!
Linda did a wonderful job
Most of the Personnel are friendly, helpful, and professional. The CUSTOMERS (as a rule) are Unintelligent, Stupid-about-Rules-and-Procedures, Ignorant about COMMON COURTESY, and abusive to the PROPERTY, GROUNDS, GATES. AND FACILITIES. The "Ownership" has started RAISING MY UNIT RATES (without good cause since I am a regular, steady, personally-responsible, PAYING CUSTOMER). I'll probably be SHOPPING AROUND for alternatives.
They were very great in helping me get a storage unit.
Came into property to see when my bill is due and realized I was late. Mercedes was quick to help and get me customer service to have my late fee waived and make sure I was all set to go and understood when rent was due. Will be coming back I needed with her.
Jocelyn was very nice. I had reserved the wrong size and she showed me a new one.
This location was very clean and the ladies Jocelyn and Brandi were very kind and helpful. Great experience
Jocelyn was very informative an professional on making things clear to me an part of the public storage family!!!!
Brandi was so helpful with my move today
Brandi and Jocelyn are amazing sells employees! Will recommend this place to anyone and everyone I know that is moving!
Brandi and Andrea were so nice and helpful! Helped with eveything
Even though andrea called me a girl..her customer service was excellent and exactly what this city needs I would definitely come back...thanks alot public storage for making my day.....
They are awesome!!
Great customer service Ms. Dana is a blessing told me about the one time late payment removal. The ladies are always nice
Brandi is awesome! She was very helpful and maintained professionalism all the way to check out of my unit! highly recommend this place for your storage needs.
Brando was extremely helpful and very nice and friendly. .Excellent customer service.
Brandi and Andrea are great employees and very helpful
Edwina and Robin are very helpful and answered all my questions. thank you girls so much.
Robin and Brandi are very friendly. I was going thru a lot on Friday the 13th and they hooked me up
Brandi and robin are great. They really helped me when I needed it
Very friendly and fast. Robin was awesome! Gave me everything I needed and helped me find a mattress cover for my mattress. Thanks for everything!
FIENDLY STAFF CLEAN...ROBIN WAS VERY HELPFUL!!
This property is great and the staff is friendly
Brandi is great and personable.
Dana and Robin were very helpful and has outstanding service. I will recommend this store to all my friends.
Robin and Dana are the best. They are very helpful and sweet. They helped me protect my mattress to avoid something happening to it while in storage.
Excellent service from Robin and Brandi and can't forget Deanna... great attitudes and warm welcomes
Robin, Dana, and Ana were very helpful and completely awesome. I would definitely recommend them again. Thanks for the service.
Brandi has been so helpful since I have been storing here. she is the reason I stay!! thank you brandi
Very nice and attended me well will be looking back if I need a next unit and I will recommend the ladies, Ana,brandi, dianna.
Brandi had good service and nice
Brandi and Stephanie are awesome, and have great customer service
Speedy service. Very knowledgeable. Brandi was great!
They were very helpful and helped me figure out the correct size for my needs. Great customer service!
I just wanted to say that the Regional Manager "Michael" is awesome! He made my experience with Public Storage by far the "Best" customer service experience ever. I encountered some pretty extensive charges on my account due to a lack of communication upon moving into my storage. (Human Error), however Michael took accountability for the miscommunication and credited my account of all the excess fees that had applied. While I was still feeling uneasy and upset after hanging up with customer service. Michael changed that. I called him, left a message and he returned my call back in less than an hour. I now feel confident in the near future continuing to do business with Public Storage. I would like to add Dana was awesome as well, while she was unable to do anything at store level to alleviate the excessive fees, she pointed me into the right direction to where I could get my issue resolved, and it was. Thanks Michael and Dana, for making my day! You both ROCK!! Signed: Happy Tenant
Thanks Brandi your customer service was exceptional you answered all of my questions. Good looking out. I wanted to give you five stars but my screen won't let me.
Stephanie is awesome and friendly
Thanks Jocelyn and Brandi you ladies were so kind and efficient. My move in went smoothly and the property was clean and easy to move around. Thanks
Brandi was great and helpful
Dana had the best customer service and was very knowledgeable about the units. I will definitely come back again
Dana was excellent! She paid attention to what I needed and delivered! Service was fast and professional! Would definitely recommend this P.S.! All the ladies in the office joked with us and made the visit memorable! A wonderful staff!
Dana was extremely helpful, quick and friendly. Thank you!!
had a wonderful experience at public storage. Staff was very nice and informative.( Jocelyn & Brandi) gonna continue my account with public storage
Thanks Brandi you were very kind we appreciate your kindness and storage knowledge
Excellent Customer Service... If ever I need another Storage I will be back. Thanks Jason you are awesome.
Walking in I was greeted by Dana who immediately showed me several units available her professionalism was pleasant and knowledge thorough and detail.
I helped my friend move in to this location and they are so nice there. Thank you ladies
Jocelyn was very good during my move in. I needed it last minute and she hooked me like a boss
The team here is great. Very professional and friendly. They have really helped me out here!
We came to this location at the last minute and the ladies here were so quick and accurate. Jocelyn was sweet and Dana helped her as she tried to close clean and do our leases. The property was clean and the office smelled lemony. Thanks ladies
Brandi and Dana are great people. I was having problems paying my bill this month and they steered me in the right direction. Very helpful and courteous!
Dana was very helpful. What a great place. All employees are wonderful
Dana & Brandi are Awesome!!! Great customer service from the moment I walked in the door. They both assured me that I was going to have a great storage experience here. Thank you Brandi for taking the time to show me both of the storage sizes so I could decide what size was best for me. The storage was clean and move in ready. Dana also did a great job explaining all al of the forms I signed. I would recommend this location. Also go on line for the great discounts
Brandi and Jocelyn were great! please keep them here forever. so friendly and professional
Brandi has helped me so much since ive had my unit here. Great customer service and she is friendly. I just vacated today and im going to miss her.
Brandy is AWESOME!! She made the process simple.
Jocelyn was amazing and fast. Really help me in my time of need
Great experience. Brandi was helpful
Awesomeness
Jocelyn was amazing and friendly
Wow! This was easy and fast to rent this place. Joselyn was amazing.
Brandi is so wonderful! The experience with Public Storage has been a blessing and this is my second visit here and Brandi serviced both times.
Ana and Jocelyn were beyond helpful. They were very patient and kind. The store was full but they handled everyone in a swift and accurate manner. Thank you ladies. My move in was smooth and the facility was clean
Thanks Jocelyn and Ana you ladies were awesome
Brandi's non-stop great customer service hands down is the best.. She should be promoted to head manager... Thanks Brandi your #1
Brandi Chavez and Jocelyn were incredible!
I came here to buy boxes and the staff was amazing. Very friendly and kind prices were pricey but the service was worth it
Thanks Jocelyn quick and accurate service
Thanks ladies
Thanks Jocelyn Robin and Brandi you lady's are very sweet and funny. Happy Saturday
Brandi was great and professional. Jocelyn too
Brandy is sweet and so nice
Jocelyn was great and I loved her smile. Sorry I accidentally spit on you
Great experience Brandi and Jocelyn are awesome
miss Jocelyn gave great customer service I will definitely be back to the public storage
This property was nice and clean and the ladies were very nice
Brandi and jocelyn were great and friendly
Robin is great!
Brandi is amazing and is the reason I stay here
Brandi showed me excellent customer service!
Robin is awesome
Jason helped me get a storage unit. He have us an excellent rate, and explained everything in great detail. By the time he was done I had no questions. Great customer service. I will recommend many people!
Good services.
Brandi has great customer service skills ;)
The place was great
Leslie & Brandi we're awesome!
Easiest rental I've ever done!!
Awesome. Stupid elevators that need replaced but nice service
Two years. Terrific. Personnel are great. Getting another unit now.
Love the staff and quick service good job Andrea and Jocelyn!!
Have the best service at public storage
Brandy was awsom
Great customer service
Awesome quick service
Jocelyn was so helpful and nice
best customer service by andrea
Great experience. Brandi was great
Great customer service 5 star
Great service! Friendly
Andreas service was excellent.
Friendly
Jocelyn was a pleasure to do business with. Very friendly
Great service. Friendly service
Great efficient service!
Good customer service and on the cool they were very very friendly. I appreciated the hospitality
Cool
Amazing experience. Brandi was great
Great service
Great service, very kind, always on point to help whenever i need them ..
OUTSTANDING!!!! i am new to the area so the first thing i seen was the big orange building and as soon as i walked in the store the ladies greeted me with a smile asking how they could help me. the unit was for my son but i got to pick it out...i put nicole through grief to find me the unit i wanted. we looked at 3 but i found the perfect one!! during the whole time nicole was helpful and made me feel like it wasnt bothering her to go from storage to storage. shes awsome!!!!!!!!!!!!!! thanks public storage you guys rock :-)
Excellent service Nicole was perfect even though I waited a while Brandi and Nicole were great
High-Tech, clean & convenient
Brandy and the staff did a great job making sure that I had everything that I needed and were very professional and helpful. I would definitely use them again.
Great service and clean
We have been customers for the past 9 months and we have recieved excellent customer service , Especially Brandy C and Wendy !!! Thank you ladies and Public Storage :)
Very nice experience here the three ladies were awesome. . Thanks to you all
Nick was great, got the best deal on a unit.
Got into a issue with one of the staff members about dumping some things but thanks to Brandi and Nicole they really helped me out I would love to deal with them all the time great crew thanks you guys....#ipromised
Love the environment. Friendly and easy access
Brandi and Nicole are awesome! !!!
The service is great here añd brandi is,great
Brandi and Nicole moved me in today. Great experience and easy.
She excellent in we have the same name brandi
Nicole did very Excellent
Great
Totally awesomer and beautymist and very nice ladies.
Awesome
Nick was very fast and informative. He helped me out a lot. Great experience this morning.
My husband and I came in to rent a unit at this property. Jocelyn was an absolute doll. She was very pleasant and sweet. I came in today to use the push carts and the staff was so inviting that I had to take the time out to let their bosses know how they were doing as they put it. Thanks a lot Brandi Nick and Nicole.
Just came in to buy some merchandise and these ladies in here are great! The had me laughing and knew all about the merchandise. Great job
Jocelyn just helped me with my move and she was very patient and kind. Great customer service.
Came in to rent and Jocelyn and Dana really helped me decide on the perfect space. I would recommend them to anyone.
Jocelyn. And Dana were super nice and the office was clean
The girls here are awesome
Jocelyn moved me in today and did a great job! Very professional
Througly enjoyed my visit and experience with Brandi and Jocelyn. They were very helpful and professional.
Brandi and Wendy have been so great since I've been here. Very professional and great customer service
Brandi was excellent, very friendly, and was able to solve a problem with extra storage units without missing a beat. Very impressed by the cleanliness of the facility. Well done!
Brandi is awesome! Great customer service
Brandi and dana have excellent customer service. Thank you
Came in to rent a unit last minute and was greeted with a smile. Excellent service by Wendy Brandi and Jocelyn
Brandi and Jocelyn were very helpful with my needs. Very fast and accurate service. They made my move fun. They were brilliant
Brandi was :-) Awesome sauce
Wendy was great! Awesome customer service and good sense of humor. Really recommend this place
Always feel welcome the staff is friendly this is the second time ive used this facility I would recommend anyone to rent here thanks to Brandy and Jocelyn
i came to this property today and brandi and wendy helped me out in my time of need. great customer service here!!
This location is great! Brandi is so nice and helpful. Had a great experience!
Great service. Brandi and jocelyn were very helpful. They really helped me in such a fast move. Thank you!!
Rented here a few weeks ago. Clean property and professional staff. Brandi and wendy are very friendly and I would recommend this place.
I am moving out today and Brandi has been so helpful! She really helped me in my time of need. Thank you Brandi!
Website was easy to navigate. Staff helpful when I went in to sign lease. One problem was too many calls about setting an appointment.
Had such an AMAZING experience from Jocelyn and Wendy. Extremely helpful and a great conversation.
I've been storing here for a while. And even though my rent keeps going up I stay here because of the great service. Brandi, Wendy, and Jocelyn have great customer service!!
Great place to store. Easy access, friendly staff. Brandi, wendy, jocelyn are great.
Great service. Very friendly office staff. Would recommend this place
brandy Alycia and Wendy are outstanding attendance at the location of a Delia Skillman my wife to be and I we thank you for your professionalism and the fact that there was no dust on our belongings the entire time we went to the space that is very high professionalism again kudos.
I needed a storage space at the last minute and Brandi Jocelyn and Wendy were very quick and accurate in getting me moved in very sweet ladies and very clean property
Excellent service! This is my 3rd time renting at this location and love it! Brandi and jocelyn are great
I am a new tenant at this location and couldn't be more impressed by the service and friendliness of the front office staff. They are all great. I especially want to point out Wendy, as she went above and beyond the call of duty. She came in on her day off to do some "remodeling" for my unit before I moved in. A few weeks later, I realized I needed a bigger unit. When I went back, all by myself, to move what was in the current unit to the bigger unit, I asked for help with one item. Not only did she help me with the one item, she helped me move everything to the new unit. Instead of this taking me 6 trips between the two units, it only took me 3 trips, which saved me so much time. Brandy and Jocelyn are extremely friendly and it makes me want to go to my unit just to say hi to all of them!
Awesome service! They do a great job of taking care of the property as well as the customers! Brandi, Wendy, Dana have been a great help.
I just rented a space with jocelyn today and she was wonderful! She made my move in easy and I would recommend this place to anyone! Keep up the good work
I've been renting a unit at this location for a few months and Alicia has been great everytime! she really helped me out today and so appreciate it!
Wendy has helped me out with everything I have needed at this location since I moved in! Very friendly and courteous! Keep her around please!!!
Brandy and Nick are so helpful at my my facility! I have been here over 10 years and because of their dedication to their jobs helps me remain a loyal client. Thank you for your smiles!
Ms.Brandi Wendy was wonderful and courteous in all aspects she was timely and efficient. I registered online she was more than willing to call me back and confirm the confirmation and to make sure that was the appropriate unit that I needed. Upon arrival c greedy me with a nice in courteous welcome to public storage my name is Brandi and so on.She proceeded to show me the unit it self just to make sure, it was the appropriate size for what I needed to store. The storage areas were nice and clean and secure. I would recommend anyone that is gonna store anything to use this location thanks again Brandi.
Brandi helped me out enormously. She did all the paperwork for me very fast and efficiently and found me a transfer unit very close by so I was done moving into a smaller unit in one hour moving by myself. She was gracious and accommodating. She made the move easy. I highly recommend her to anyone wanting to use Public Storage. Thank you, Brandi. You get 5 stars from me and a recommendation to your supervisor to give you a raise. You deserve it! Thanks for everything. Sincerely, Mary Jean Bond
We have a storage unit at this location and we had a special request that was somewhat out of the norm. Brandi, Wendy and Jocelyn showed world class service as they came up with a workable solution that stayed within the company's policies and met our needs as well. Great job ladies!
BRANDI, WENDY, AND JOCELYN WERE VERY HELPFUL AND COURTEOUS TO ME IN MY TIME OF NEEDING TO RENT A STORAGE IN A TIMELY MANNER. I WAS IMPRESSED HOW THEIR TREATMENT WAS BEING I AM A DISABLED VETERAN THAT HAD ALOT OF TROUBLE TRYING TO MOVE MT THINGS INTO THE UNIT. THEY ALLOWED ME TO LEAVE A FEW THINGS IN THE MAIN AREA (AND THEY TOOK EXTREME CARE) UNTIL I FOUND SOMEONE TO HELP ME GET THE THINGS IN THAT WERE TOO HEAVY AND ALSO VALUABLE. I WILL RECCOMEND THEM ANY DAY AND PLAN TO USE THEM FOR ALL MY STORAGE NEEDS. I RECEIVED EXCEPTIONAL SERVICE FROM EXCEPTIONAL PEOPLE. THANK YOU PUBLIC STORAGE
I have rented from this location for 1.5 years. Brandi just recently assumed the manager roll and has drastically changed my opinion of this site. While the property has always been clean, neat and orderly, the previous management and staff were less than exemplary. Brandi and her team have been remarkable. My husband and I have had major issues with our employment this year due to the collapse of the economy. Brandi has been extremely helpful, considerate and understanding with our issues, being very flexible and reasonable, even saving my property from auction. As long as Brandi is around, you'll always have a local loyal customer with me and my friends. Now, if only you will send her to Dayton, Ohio, where we are now relocating, that would be awesome!
I rented a unit a few days ago from this location. Brandi was very helpful helping us with the process making it very easy! I would recommend this location.
Brandi and April are the best!! They always provide excellent customer service and go beyond what the job requires to make sure I (and apparently many other customers) are happy! Thanks guys!!
Brandi and April went above and beyond the call of duty staying late and helping me get everything together! These ladies need a raise... Awesome :-)
The staff was extremely helpful! They answered all my questions and made my moving experience less stressful. I would highly recommend this storage facility. You will not be disappointed if you lease from them. The staff went out of their way to help me.