Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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Public Storage Self-Storage Units at 903 Slocum St, Dallas, TX
Address
903 Slocum St
Dallas,
TX
75207
781.26 miles
away
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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4'x5'Online only price$ 35/moSmall 4'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 35 /mo $ 35Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 37/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 37 /mo $ 37Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 39/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 39 /mo $ 39Best Price Label+ one-time $29 admin fee1 unit left! -
4'x5'Online only price$ 43/moSmall 4'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 43 /mo $ 43Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 47/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 47 /mo $ 47Best Price Label+ one-time $29 admin fee1 unit left! -
5'x7'Online only price$ 50/moSmall 5'x7'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 50 /mo $ 50Best Price Label+ one-time $29 admin fee1 unit left! -
5'x9'Online only price$ 51/moSmall 5'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 51 /mo $ 51Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 52/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 52 /mo $ 52Best Price Label+ one-time $29 admin feeHurry! -
5'x9'Online only price$ 54/moSmall 5'x9'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 54 /mo $ 54Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 56/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 56 /mo $ 56Best Price Label+ one-time $29 admin feeHurry! -
7.5'x10'Online only price$ 116/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 116 /mo $ 116Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 129/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 129 /mo $ 129Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 187/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 187 /mo $ 187Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 247/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 247 /mo $ 247Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 348/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 348 /mo $ 348Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near Dallas
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Downtown Dallas Storage Units Near I-35E in the Design District
Storage units in downtown Dallas are conveniently located near I-35E, in the heart of the Design District. When life in Dallas gets cluttered, let us help you out with our selection of indoor climate controlled storage units and outdoor storage units in a variety of sizes.
Small Dallas Storage Units
Need a place for craft supplies, clothing, and sewing material in the Design District? A 5x5 storage unit can help you keep your materials out of the way for more rooms while you work.
A 5x10 storage unit is a versatile solution for city living. Store bikes, sports gear, and camping equipment, along with holiday decor, small appliances, and memorabilia.
Medium Dallas Storage Units
Apartment feeling cramped? A 10x10 storage unit can take a desk, coffee table, or bed frame off your hands.
Large Dallas Storage Units
Local Design District businesses can use a 10x15 storage unit for convenient offsite storage of inventory and equipment.
Homeowners in the area preparing to undergo a move or renovation can take advantage of the storage power of a 10x20 storage unit, which can hold up to five rooms of stuff.
Climate Controlled Dallas Storage Units
At this Dallas Public Storage, we offer indoor climate controlled storage units and outdoor storage units with drive-up access.
When you store with us here in the city, there are endless opportunities for entertainment. We're located just blocks from Trammell Crow Park, where you can hike along river views, kick a soccer ball around, or just relax on the green. Just across the street, you can stroll over to the Dallas Contemporary to take in some modern art.
Just across from I-35E you'll also find the Dallas Museum of Art, The Dallas World Aquarium, and the Winspear Opera House. With so much to do, you'll love storing with us here.
Take the stress out of storage by booking a contactless move-in with our eRental program!
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 285)
Not a great start, refused my first delivery and are returning the shipment. No one reached out and I was not able to get there in time, so now my package is delayed a lot longer.
Brandy was awesome, she knows her stuff, would recommend to rent here
I meant to write this review sooner, but things have finally settled down after our move. We had a great experience with Brandy at the Public Storage on Slocum Street in Dallas. She was incredibly professional, helpful, and made a stressful, last-minute move due to a job transfer so much easier.
We’re storing our furniture at this location and feel completely confident it’s safe and secure. The facility is well-maintained and well-managed, which gave us real peace of mind. Brandy’s attention and care made all the difference. Thank you again, Brandy...Highly recommend!
I just wanted to share my recent experience with Ms. Maria. She is a DOLL! Love her to death! She helped me with the rent by phone, showed me the units and was nothing but exceptional. Loved her spirit and customer service. Truly a gem. 🌹 Give her a raise! Lol
Brandy was great to work with!!! Enjoyed her profession appproach.
The manager is super helpful and responsive to all inquiries!
Best service in the area! Facility very clean. Huge thanks to Brandy!
I had a very unique situation that Brandy, property manager, was able to guide me through hassle free. She was patient and answered all my questions, and took the time to go over all my options. She was extremely knowledgeable and also extremely personable. I would highly recommend this location specifically for Brandy alone.
Brandy was a great property manager, very professional and customer friendly.
The current manager, Brandy, is very efficient, helpful, and friendly. We have had units at this location since it was originally built as Storage Choice, in 2016, yet I have never seen the property as clean and secure as it is now, or as professionally operated as it is now.
Brandy was excellent and accommodating. Clean safe storage facility.
Brandy was amazing and so helpful with our storage needs. I love how secure the facility is,so happy I chose this location for my storage needs!!
Brendy and Maria they are the best, in this public store 🏬
Ellas si. Increíbles , hacen un excelente trabajo y son súper amables, unas personas increíbles
Brandy gave me really good service when I came
The building manager, Brandy, is fantastic. She is speedy, helpful and great to work with. Wonderful experience!
Brandy and Mary has the best service in the area. Highly recommend this location!!
Brandi and Mary were terrific with customer service in helping me with things I needed taking care of with my company storage unit! Love the service!
Maria was great!
Mrs. Brandy had great customer service. She was GREAT!!!!
Brandi was so nice and beautiful inside and out.
Always see Brandi
Brandy & Jane assisted me and helped tremendously. Best experience i’ve had with public storage to date. Great staff
Had a great experience!!! Maria this weekend was very accommodating and helped me tremendously!!
I love the hospitality at this storage, Brandy was amazing!!! I was in panic, she took care of my needs in the most professional pleasant way. Thank you Public storage❤️
Just moved from Atlanta to Dallas! Had a super stressful mixup with another location but luckily Brandy was able to come in and save the day!! She was extremely helpful and polite which made the experience so much better! Thanks again :)
Smooth process Brandy was very helpful showed me a few units until I found exactly what I wanted!
Definitely enjoyed my time with Mr. Everrott or the old man. In the office, Thanks.
Brandy is the best ever, highly recommend this location
Derrick was absolutely amazing and made my storage experience really worth it. First time using a storage unit and I’m glad I used this company.
URGENT- DO NOT RENT HERE
I’ve been renting here for nearly 4 years abd the experience we’ve had with the property is absolutely awful. The employees are completely incompetent, never on property, and completely impossible to get through to when an issue comes about. Over the years they have raised the rent to almost $500!!! For a single unit and I’m wondering how many they are doing this to to try to maximize on their units.
Today we went to go get things for the unit to find that out unit was broken into, completely vandalized and EVERYTHING was stolen. YEARS of valuable items completely Gone.
If you have valuable items or just like to keep your things safe either LEAVE OR DO NOT RENT HERE.
We’ve also had employees steal cash that we have used to put toward a payment.
DO NOT TRUST THIS PROPERTY AND THEIR MANGEMENT TEAM!!
Brandy was more than helpful. It helped me decide that this is the location I wanted to rent from.
Brandy was very helpful
Just moved in clean better than wet in Plano at real storage here in downtown Dallas it's much convenient for me
I recently visited public storage at Slocum St location in Dallas. Kirstie, the property manager that was working there, was so awesome. She was very helpful assisting me with my upcoming bill questions, giving me much relief, now having a good understanding of my current rate. I feel the interaction with Kirstie turned my entire day into a positive day. Thank you for the great customer service.
My rental increased by over 50%. Almost 200$ for a 5x10 is a nightmare. You never find a good cart to transport. Customer services is a ghost, no restroom bc they locked them. Area is not great and no trash can. These new management public storge are the worst
I've been renting space at this location for almost 3 years, I have an events business and the location of the venue for my work is really great, but I can't explain the nightmare I'm experiencing now that it's in the hands of new management. . elevators that do not work, doors broken due to insecurity, there are no carts to transport items through the hallways and when there are carts they are broken, in summer it was a time without air conditioning. and the attention is disastrous, when I have had the opportunity to find someone in the office and I have notified them of a problem with the transport cars their response has been "mmmm". Not to mention my husband recently asked for the bathroom key because he needed it and was denied. I'm crazy to get out of here, I'm looking for another place.
This facility is great. It was easy and professional to sign up, enter and leave. I want to give a special 'shout out' to Ms. Kathryn Rodriguez. She proactively contacted me about a refund and was incredibly helpful - Well Done.
Really enjoyed working with Kathryn at the front desk. She helped us figure everything out and was very knowledgeable. Also had a great attitude!
Kathryn was so helpful and efficient. She’s was so pleasant and solved my challenges I had with my storage. Keep it up Kathryn Rodriguez
Kathryn was amazing person to help us!
Doyan was an incredible help to our move and in and move out at this location. Helped us understand the facility and how to get in and out as it can be frustrating with all the tech advances for keypads and scanning.
In general a good location. Very secure which is big considering the area isn’t the best when it comes to security.
5 out of 5 for service
4-5 for location
3-5 for pricing increase as they happen
Helen was very amazing and took the time to help us rent a space !!
I called this storage facility with a few questions and had the pleasure of soaking to Helen, she was extremely professional and thorough in answering all my questions. My wife and I stopped in later that day and met with Helen, she took the time and walked us through the entire process of renting/ insuring a storage unit, the app to use when accessing the facility. The storage facility itself appears to be very secure, clean both inside and around the property. Helen was very kind and helpful, thank you again Helen!
Michael
Simple instructions to access, friendly stuff, clean)
Want great customer service? Come and talk to Ashley she knows the policy like the back of her hand every time I have a question she does not have to stop and think about it she automatically knows and gives the honest answer!
The lady in the front is so nice, makes renting from Public Storage much easier. It makes it easy to navigate utilizing this storage space. My only negative is the building itself. Everything is well planned out but they should have put 1 more foot of space in the storage halls.
I enrolled online and secured the wrong unit. What could have been an horrible issues, as I relocated out of town due to personal reason, was recognizied, addressed, and corrected in a very professional and user friendly fashion. Thank you Melissa, Brandi, and Brandy for your assistance! Happy Client..
Ashley is great! She is always smiling and available to help! She is very knowledgeable within the company policy as well. Always has an answer to my questions. Thank you
Easiest reservation to move-in process ever. Helen is great.
Great customer service, let me change my storage unit on the spot and also stayed after hours to do so. Super safe and convienent location.
Helen was amazing! My items remained safe and clean! Best storage ever!
UPDATE- stay away from this place. Since it has been taken over by Public Storage - they have reduced surveillance, the AC doesn’t seem to be working, and they allowed someone to BREAK IN MY LOCKED UNIT AND STEAL MY STUFF. I’ve asked for video footage and they are NOT complying. Saying they will but haven’t! STAY AWAY!
We have had our stuff in Simply Storage for 2 weeks. The admin staff is amazing! Especially Justin he answered my questions and helped me decide which unit was the best fit for me. Thanks team for all your help!
Jesse was very Helpful and came in from an another location just to help me with my reservation!! Very thankfull
The rent for my modest sized storage unit doubled over a year and a half period. Since Public Storage took over they have made it an easy choice to choose a different storage company. There are only ever 2-3 moving carts for the 5 story facility - they are either in use, hidden around the building or broken. The building is filthy - I visited on a Saturday and then again the following Friday and the public bathroom had not been cleaned in a week. The whole first level smelled like sewage. Also, I do not believe the units are climate controlled as advertised - it is always hot and stuffy and I never heard A/C running. I would advise choosing a storage unit elsewhere.
Liars and thieves. Charged me $229 for leaving a small I mean small rack in my storage ... Said it wasn't cleaned out. When there was just one thing in there.
Thank you Krystal! Great property.
A little expensive but it's super clean and quiet. I never have to worry about my belongings here. The employees are awesome, especially the darker guy 🥰🤤
Knowledgeable, helpful, and personable! Facilities are secure and clean. Definitely try it out. Completely satisfied.
Updated review: Everything was five stars until an increase in price of about $20 per month. If you use this company be prepared for the intro price, then the standard price, and then the possibility of a sharp price increase!
I accidentally booked 2 rooms and put it on my to do list to call Simply Storage and fix the problem. Janie from Simply Storage called me this morning and let me know. Which helped cuz I was probably gonna procrastinate. Lol She was so helpful and efficient in making sure the situation was fixed. Great customer service. This makes me feel safe keeping my things there as Janie very detail oriented and solution based. Highly recommend!!!!!
Nice staff!
Clean and secure storage facility. Extremely attentive and helpful staff, especially John and Justin. Would recommend!
Nice and easy
Excellent service nice and easy .
Firstly, Janie was excellent! Very nice and understanding and helped find the best spot for me. Then upon arrival, John took care of me as well. They both went above and beyond! A+ service!
Amazing customer service and facility. Very impressed!
quietly raising rates over the last year. beware- AVIOD. subtle thieves.
A1 customer service from Justin and John today. I feel my property will be safe and secure here.
Perfect I love the service the guys were great .
The place was clean smell good and made me feel right at home will be doing business in the future
Five stars guys 👍
Easy sign up and great service. Shout out to Justin for making things quick and easy. Highly recommend.
Very fast and friendly staff, got me in and out in no time
Fast & easy!!!!
Justin was great 👍🏾
Very warm and friendly office staff!!
I had started an internet form in the morning and got a call back within 2 business hours! John was extremely friendly, answered my questions and got a unit within a hour.
I’m a real estate investor and general tenant. I have worked with this location multiple times over the span of about 6 years. Every single time it’s been a wonderful experience.
Not only is the staff tentative, the facility is always clean and the access hours are reasonable. For an entrepreneur like myself that could need availability all times of the.
And even as a repeat I still get good deals. Love it.
I’ll surely be back!!
I’ve had some horror stories when it comes to storage facilities but never had any problems with this place. It was always clean and quiet with easy access. John and Justin made moving out a breeze. I’ll be back when I have more things to store. 🙏🏾
Friendly service
Justin was awesome! He made the check-in process extremely quick and easy. His customer service was impeccable.
Justin was so great and extremely helpful. Gave us a tour of our storage unit to make sure everything looked great as well. Looking forward to using Simply Self Storage!
The Simply Storage team made the entire process extremely easy. From online reservations, viewing the storage and Paying. They called to confirm what I needed and even showed me around so I wouldn’t get lost. Even made sure I knew how to correctly work my lock so I wouldn’t break it. Thank you Jamie, John and especially JUSTIN! 🙂👍🏽keep up the great work y’all and thanks for everything!!!
Justin is an amazing employee, If you need a unit come see this young man!!! Great experience!!
Great location in Design District. So easy to work with.
Just moved out after 3 years. Great staff, convenient location. I will use again if I ever need another storage space
Justin is an amazing employee, thank you for the experience of getting into a new storage unit today
Justin and the team was great helps me out every time.
Justin was amazing and knowledgeable!! Love the extra security at this place , highly recommend
Justin was great!
Justin was awesome and very helpful!
Maria was awesome! Very quick process and gave perfect details on intructions.
Friendly staff especially Jessica was great and very helpful when picking the right unit size and great convenience location!
Maria is AMAZING!! She helped me find the perfect unit. Thankyou so much.
Very, very clean and secure storage! Staff was very friendly and made sure that as a consumer we had as much information as possible. Great business operation!
Megan was awesome! Very helpful and I really appreciate the fact that she offered to reverse a late fee for me before I even had to ask / explain the situation.
Meghan was very quick and attentive to my needs. I definitely will be coming back here
Best customer service and smooth transaction! John was very kind and helpful! I definitely recommend this storage facility! Go and ask for John! You won’t regret it! 😊
Meghan was awesome! She walked us through the building, pointed out the various security features and helped us locate the best units to meet our needs.
Amazing location and very clean! Meghan was extremely helpful and provided excellent service and instruction! Thanks
It took us 20 minutes to rent a unit. Megan showed us around and was super helpful! She answered all our questions and helped us with the rental
Excellent service, Megan was extremely helpful and nice, very quick and easy to get setup.
Facilities also look very good, secure and clean
cleanest storage unit!!!!! staff is so attentive and helps to the best of their ability!
Megan is always such a pleasure to work with. I've had a smooth process renting and renewing with the team at this location
Move in was quick and easy. Meghan answered all my questions and was very friendly.
I loved Meghan she was the best help!!!
Today I had a great experience as I always do but today I meet Meghan and she was wonderful she helped me to find a new unit which I am downsizing she was very helpful I would advise anyone that is looking for great service and people who care I seriously advise you to come here it’s so clean oh my is is very clean.
Megan did an awesome job helping get me a unit quick and fast from calling to showing up. I am very happy I came here
Excellent customer service
Megan & Jessica and John were spectacular. They made me feel at home. Good people!
Jessica was very informative, polite, and professional.! It was such a pleasure doing business with her!
John was extremely helpful and flexible in setting up my lease. 10/10 customer service!
MJ
Megan was informative and very helpful!
My agent was named Meghan she very helpful and knowledgeable. I had a great experience
Meghan and team were so nice and professional, made my lease signing a breeze.
Good stuff
Amazing service!!! Denise and John were amazing even though I arrived late they were professional and courteous throughout the entire interaction.
I knew what I wanted when I walked in, and processing was very quick. The units are nice, and I was able to get my friend a discount on his monthly rent with a referral code. That’s the extent of my experience here.
Friendly customer service rep. Great conversationalist. went above and bring to assist me and my children get our move completed successfully!
John and his team have been as friendly, professional and helpful as possible through every part of the process during my time working with them. The storage facility itself is clean, beautiful and secure as can be. 100% Recommend
John and team were great they have been help through my year of storage
John, Jessica and Rene were very professional, knowledgeable and friendly. The customer service they provided was above and beyond and will result in me recommending Simply Self Storage to all of my friends and family! Do not store your valued personal property anywhere else!
Great service, fantastic customer service!
Awesome great people clean place.
Always took care of any issues that I had. Like recently I need to get a larger unit and the switch was seamless and easy
My experience at Simply Self Storage was PERFECT! I was able to walk-in and walkout with a storage unit within 30 min! Thank you so much to Denise & Kelly your outstanding Customer Service!
Great place for storage! People were so friendly highly recommend Derrick and Denise
I’ve had my unit for about 15 months and the service here is unparalleled. Units are clean and well kept and they even have platform dollys available for free. Denise and Derrick were extremely helpful with paperwork and also providing gate access directions to our movers. I’ve always felt safe coming at night since they have security cameras all over the property. Finally, they even have music at time playing in the property to make your move more pleasant. 10/10 Recommended
Denise was very helpful!
Excellent job, very welcoming, helpful as ever, friendly and the best storage company I've done business with
Fantastic location and easy loading and unloading. The management is very helpful and facility is spotless.
The staff is accommodating, friendly, and responsive. The facility is clean and secure.
Friendly staff, clean and safe!
Good location staff is great the manager John is great very helpful and knowledgeable
Denise was fantastic! Very knowledgeable, professional, and attentive to our needs. Highly recommend
Needed some extra info and a quote for storage Denise was so helpful.
Called to get some information and spoke with Denise. She was so helpful and guided me every step of the way.
Denise was very helpful and got us in and out in a matter of minutes. Very clean and I feel like our stuff is safe and secure in this building.
John , Denise, and Maria y’all rock !! They answered all my questions helped me get the storage unit that best fit my needs!
Great service!
John & Denise were absolutely amazing, they made the process so easy & super helpful. Additionally the facility is super clean & very secured which is an added bonus.
Very happy customer,
Leticia
The manager John there was very nice to me before I moved in and all of sudden became rude to me over a tiny thing after 2 weeks of moving in. I came to the facility today and found no parking spot again of course, people were using 2 spots to unload their stuff and nobody cared. So I parked my car in front his office for 5 minutes or less just to grab something really quick, there was no sign there said No parking or anything and people have been parking there all the time. After I came back John was standing in front of my car asked me to move so rudely. He told me that we had limited parking and you can move out if you don’t like it. He also threat me to bill me $2000 fine. I’m really disappointed about his professionalism - I would gladly move if he could ask me in a NORMAL manner, I’m also surprised by his sudden change of attitude.
The on-site management and staff are very helpful. The facility itself is clean and quite nice, too. In my case, the unit rental increased by $76 after 6 mos. It’s more of an inconvenience than anything and motivated me to downsize to the next smallest unit size.
Denise was very helpful
Great place. All staff easy and nice to work with. Units are secure and clean!!
This place is amazing. Not only is it extremely clean and safe the customer service is absolutely outstanding!! John is always there willing to help to see what he can do for you. I will definitely be here for a while.
The company that took this over is absolutely horrible. They removed the flatbed carts, would not allow you to use the promotional use of the moving truck, raise the rent and broke my lease agreement, charged insane fees, I have a horrible new owner that’s only interested in screwing everybody else and taking as much money as he can and I hope his business fails miserably. I hate this company so much
Denise was specifically very friendly in getting me the proper unit and the best cost to benefit ratio for me. Unit is clean and well lit and safe. Thank you.
Loved denies, and Maria ! So helpful with my unit size and my movers too ! So sweet ! 100% recommend this place and the security is on point !
Denise and Maria were great!
Maria helped me with getting storage quick and process was super easy.
Highly recommend 👌
This place is clean and well lit. I like how they have an enclosed gate, small but you're protected. I am satisfy with the price and service. Legitimately climate controlled
John the property manager helped me out great. Quick over the phone, answered all my questions. Quick and easy.
Great clean, secure space. Very helpful staff.
This is a great storage facility. Clean, safe and great customer service. Maria was a huge help.
This is an excellent place to store at. The manager John has always been friendly and very helpful. This facility is nice and well kept. I highly recommend! I like the area, it’s calm and quiet.
Quick and friendly service with easy access and open until 10 pm for bringing your items to the storage! Helped me in an in between time of moving apartments
Update: I changed my review to 5 stars after the manager at this location reached out to me. It was a simple issue with an employee not showing up for their shift. They were very kind and helpful to me.
Old: I was a customer at the farmers branch location and need to move my storage unit closer to home. I was told I could move in today but their office is closed. I’m now having to pay for a moving truck for an additional day in hopes that I can move in later.
This place is conveniently located and easy to access. The management is very professional and friendly. I felt very comfortable and safe having my valuables in storage there. I highly recommend this location.
Always a great experience at Simply Self Storage in the design district. John is always there to help with any and all our storage needs. Awesome management and great facility
I completed a reservation online. upon arrival Riley assisted me, she showed me the unit before signing any documents. Just to be sure this was the correct size I needed. Location is great, customer service is amazing highly recommend this facility.
Good storage space. Clean and the people are friendly.
Will and Bryan were amazing! Thanks for all the help!
Great service and location with covered parking and late access hours.
Great experience! Very seamless to get storage unit. Thanks to Cory and Brian for helping through the process!
Really helpful! Bryan was awesome!
There always more than willing to help. They're always kind.
Low 🔑 great 👍place
Easy and amazing! Recommend this place! Workers where very friendly and polite
John, Bryan & Corie were super helpful & their energy/enthusiasm made my day! I highly recommend y’all hire more like these wonderful individuals!
Very very professional job well done appreciate the hard work that you put into making me feel like I'm at home thank you
clean facility , love it
Highly recommend! Janelle made the rental process incredibly easy and straightforward, and she made sure I was getting the best deal possible. The facility is very clean and is very modern and updated.
Excellent customer service. Janelle assisted me and she was wonderful. Gave me a tour of the place and helped me select the right unit for what I needed. Definitely will recommend to others. Thanks Janelle 😃
Brian did a great job explaining everything. Answered all my questions and was a great tour guide. Highly recommend
Switched to this location and Brian was so nice and helpful! Property was clean and quiet.
Very quick, easy,.. Brian was helpful and nice!!
Bryan is the best!
John and Brian are awesome! Hands down the best storage unit in Dallas and the absolute best customer service!
Great customer service from Brian.
Great storage unit! Bryan and John were both very helpful!
Bryan was such a great help today. Very informative & got us a great unit. The units/halls were clean, and lots of security cameras!! Thanks so much for your help. If you live in Design District or near downtown, this is your STORAGE PLACE!
Great Location and Customer service. We feel safe storing our items, even though it’s in the middle of the city.
Easy move.The move was amazing. I appreciate the prompt service and professionalism.
Awesome 👍.
Bryan had amazing customer service. 1st time renting a storage space. Thank you so much for helping me out. Definitely would recommend to all family and friends.
Great location and nice facility- reason for the one star is due to rude staff and customer service. Extremely demeaning (absolutely terrible how a business can speak to a customer the way the staff did) and have completely lost my service. Was going to get a smaller unit for a couple things I need a unit for but going somewhere else.
John was the one that helped me. John had amazing customer service and helped me with a situation I was dealing with. There was another gentleman that was friendly that helped me on the day of move out. 3 stars because they are extremely expensive and the call center people are rude. If you don't mind price this place is very nice and well secured we never had any problems with people lingering on property