Romeo was tremendous and great to work with. Every company needs a Romeo!
Easy, convenient, clean, and organized. They even provided rolling carts for us to move. My unit was inside so it was protected from the elements. Would 100% recommend to a friend or family member!
Romeo & Verinice are always on point!
Public Storage has been very welcoming and courteous to me during my move in here.The process was very easy and the help provided to me was very easy and with no hassles whatsoever. Thank you Public Storage for assisting me in this process..
Leah and Romeo are so nice and funny. Help me with my needs.
Good customer service verénice and romeo
Leah and Romeo were so great helped me find a unit for the right price and answered every question I had. They really went above and beyond today
Amazing customer service from Leah and Romeo very clean location
Everett and Romeo where very helpful to excellent customer service
Romeo and Vernice were verry helpful great management!
Thanks venice for the excellent services .
Romeo was such a help to me excellent customer service!
Went into the store a few days back was met by Justin with a smile and customer service was above and beyond expectations!
I had a wonderful time speaking with Mr Everett. He made my visit well worth it and he is bery funny. I was happy that they have wonderful people like him there.
Helpful, stayed with me after hours to
Help me really cool dude dustin
⭐⭐⭐⭐⭐
I had an amazing experience at this Public Storage location thanks to Justin! I was moving by myself and needed to break down my crib to fit in my car. Justin went above and beyond by letting me borrow a personal tool to get the job done. It was such a huge help—I honestly wouldn’t have been able to take it without his kindness. Excellent customer service and truly appreciated
Justin is always nice and helps me all the time!! I never have to worry about anything with him!
Justin is so nice and he helps me a lot!
Guy at counter was very nice helpful and didn't charge me for lock fee thanks Justin really appreciate the kindness
I was a damsel in distress and Romeo and Mr. Everett was delightful. Made me want to just buy anything.
Went in earlier today was met by Justin alongside Romeo, I must say all questions were met with a swift professional response I have done my research and went to other storage companies in the area and I will be going with Public Storage!!
Love this place..clean,air conditioning and great customer service......
Justin and Romeo are amazing great customer service. 10/10
Great staff and great storage facility
Best service I ever at U-Haul thanks to Romeo and Justin
Hi my name is Miss Nobles and I meert your manager at public storage on Swiss avenue by the name of Justin. I'm giving him a Revere because I was very pleased with Justin's professionalism and his very funny demeanor. Justin was very detailed giving us the information that we needed to get the the unit. His explain the due date and the late fees as well and also explain if we had any problems to contact the office and meeting for some assistance. Therefore the experience that I have with Mr Justin I was very pleased at the end of the day so therefore I will refer people to Publix at public storage thank you for your service thank you for allowing me have a unit there. Mr Justin will go for because he helps people he has the heart and you can see it. Again thank you Mr Justin for your help I really appreciate it. Again thank you
public storage facility Ms Nobles n
Want to shout out THANK YOU for the kindness and professionalism of Justin The Manager
Romeo & Justin were amazing! I moved out today and they made me want to stay. Very helpful and knowledgeable. Thanks guys!!
Romeo y Justin son excelentes personas y me ayudaron y asesoraron en todo momento, siempre están allí en la oficina para ayudar y apoyar en lo que uno necesita. Recomendado al 100% .
Romeo and Justin are excellent people and helped me and advised at all times, they are always there in the office to help and support in what one needs. Recommended at 100%.
had a great experience yesterday thanks to the employee Justin Romeo great service six stars out of five
Absolutely fantastic experience with Justin! He was incredibly helpful, professional, and made the whole process smooth and stress-free. Justin went above and beyond to ensure I had everything I needed and answered all my questions with patience and clarity. Highly recommend—5 stars all the way!
Justin was very helpful today very patient and very kind with me.
Great management. Thanks to Romeo and Justin
Had a great experience today thanks to Justin and Romeo they answered all of my questions when renting a unit will be back once I’m ready to move my stuff in
Romeo and Justin have been so helpful to me. I requested to look at three units and they did not hesitate to show me all of them. I saw them outside cleaning around the property and they came back to the office as soon as they saw me arrive. Customer service here is above industry standards.
Came here for a storage unit. Fantastic customer service, Dae Dae was soooo helpful and I’m really gonna miss Justin when he retires 🖤
Great customer service my unit is very clean and I been here for a few months I’m actually surprised at how clean and nice the staff is . Very helpful also
Excellent management from Romeo and Justin
On my most recent visit I was assisted by Justin, he was very helpful and made the whole process easy and stress free. Which was a huge help to me 10 out of 10 would recommend
A joy to do business with highly recomend the manager Justin really made me feel welcome and valued my business 😀 its nice to have a unit at such nice place with such great people
I had a great experience at the storage facility thanks to Justin. He was super helpful, professional, and made the whole process easy and stress-free. He took the time to explain everything clearly and helped me find the right unit for what I needed. Great customer service!!
This place is wonderful and great customer service. Never had a issue here!
This facility met all my needs. Justin walked me through it all and made it easy. The price is not bad either for size I needed. This place has my business for a very long time.
I just want to thank Romeo for making our experience here wonderful. He answered my questions throughly. 10/10 experience. Thanks Romeo!
My experience here was exceptional thanks to Romeo. He’s professional, knowledgeable, and genuinely cared about helping me while answering any questions I had. He made the entire process smooth and stress-free. 10/10
This Public Storage facility is top notch! I wouldn’t have wanted to keep my thing safely and secured at any other public storage place, this one is PRISTINE!! The management is amazing too, there was this lady at the storage place when I pulled up. It seemed like her car battery wasn’t working and so one of the managers (I didn’t catch his name bless his/her heart) just put their hands over the battery and prayed, “Lord, please let this woman's battery start..!” And what do you know her battery started working again!!!! A-1 service.
Romeo and Justin have good customer service skills real good they both are good hard workers
Romeo and Justin were a great help
Excellent service Stacey is magnificent! She's so knowledgeable and very kind, made me feel super welcome!
Great customer service in very knowledgeable
Jane was truly a blessing! Although we initially faced problems with the call center, Jane stepped in and resolved everything quickly, completely turning our experience around.
Thank you, Jane, for going above and beyond—your exceptional service made all the difference. It was a pleasure meeting you!
Jane has been really helpful with tips and answering all my questions.
The ladies at the front desk went above and beyond to satisfy ma as an costumer. I'm highly satisfied with the service
I started renting a space at this location about three months ago. The staff here is always friendly and helpful. I think Jane is just delightful... definitely someone you can enjoy having a conversation with. The name of the woman with the tattoos who was on duty when I first came in escapes me at the moment, but she was very helpful, and I enjoyed speaking with her as well. I would certainly recommend this Public Storage location to anyone in the area. I have a unit on the 2nd floor that's 10'×5' for $60/month total, including renters insurance, and all applicable fees. Decent price compared to most.
Jane was so great to me and have a good customer service.
Stacy was a tremendous help. Excellent service
Stacy B is great helped me out , very friendly hard working
Stacy is the absolute best!
Stacy was extremely helpful and went above and beyond today with my storage situation.
Great service Stacy great
Excellent service! Stacy need a raise for all she does. She really did above and beyond to help me. Thank you. Highly recommend.
Awesome service! Stacy took care of all needs. Highly reccomned
The location is perfect for me at this point, that's why I chose this facility. One issue I have is it says the building is climate controlled but the few times I've been there so far it seems very warm inside and the bay door stays open. Other than that it's a descent facility. Thank you
Stacy was quite helpful with my situation. Had a nice smile matching her perfect customer service.
Clean Public Storage and the employees are always kind,friendly and helpful. Always exceeding my expectations. 👍🏼👍🏼👍🏼👍🏼👍🏼
Easy access and lots of room
Stacy is absolutely the best! She went above and beyond to assist my situation in a time of emergency. Not only did she provide the best customer service but she was also attentive to the situation at hand making sure all of my needs were met in addition to all of my questions being answered. She’s very passionate at what she does and it is truly a reflection on how she treats her customers!!! Thank you soo much for your assistance Stacy, you truly reminded me that kind people exist and willing to help in all aspects of their job, and more!!
Hello, the public storage has great staff who are always willing to help and give good information about the storages, the cleaning of the storage is very good in general and Stacy B always has a great attitude... thank you very much
Stacy B it’s a really good person, she is a Kind person, and nice storage
Great property and great service! Stacy is wonderful.
Ashley was very helpful in getting me situated in a unit. Gave clear guidance on how to find it, sometimes these places are giant mazes. Appreciate the help.
Great service at this location from Stacy and Jane, as always. That's why we are returning customers.
Stacey is always so helpful and make your moving experience so easy and i don’t know if i would have been able to do it without her smiling face helping when i ran into some small problems. thanks Stacey
If you’re looking for a clean,user friendly and professional staff to make your moving experience go smoothly and efficiently then this is the place to go. The building is very clean and the staff is friendly and professional. Stacy was very helpful and understanding of our needs when we had to move everything into storage. She went above and beyond to make sure we were taken care of and made the entire process work out so much easier. I would definitely recommend public storage located at 2439 Swiss Avenue.
Stacey at swiss Avenue is SPECTACULAR! I had issues with my unit being way too far from the entrance door & she took care of me and could not have been nicer! SHE MADE MY DAY-customer for life now💕🙏💕
Great location and property. Stacy has been the best facility manager I've had at any storage location. The property is kept clean and things are fixed quickly if broken. This is the first time I've stayed with a storage company for any length of time and will continue to do so.
Promise Stacey I would tell the truth and do a survey this month. Fair prices, prime location decent rates if you lock them in. Working elevator and decent tenants. Need help with your move there are people nearby or leads in time of need.
This place is great! Stacey was so helpful in finding our unit and helping us get the equipment we needed to move our furniture. Thank you!
Absolutely love storing here. I have been here for quite some time now and Ms Stacy Always is there to help when we need her to. She is always smiling and always cleaning. Glad to store here.
Update: every encounter I have with Stacy just makes my day even better. She is always looking out for you and your belongings. She patrols these Halls all day cleaning to. She will make sure you are taken care of. For a self storage, the customer service is wonderful and I’m thankful to be here
I've had a good experience overall. I have had some hiccups but they were handling professional. Thing don't always go in the consumer way but it how a person deal with you with compassion that make a difference. This is a downtown area and it's near the train track, expected for them to patrol the area and expect the unexpected. Just know the facility units come extremely clean, there are tenants that come with critters but having insurance and peace of mind that your belongings are safe is key. Must have your gate code. Stacey is wonderful.
Stacy was very nice she help when I need her and the property was very clean.
Clean & managed well I don't like the fact that they put their carts up before 10:00 so if you need a cart you can't get it p.m.
I absolutely enjoyed the customer service and the transparency of this storage unit. Stacy was very detailed about the rules and the rate of the unit. She even did a tour to show me how to get in and out of the unit. Stacy showed that she was really for the people when it comes to maintaining the cleanliness of the location! Also Tay was super patient with assisting me on my account/management, how I can stay up to date on my payments and really took her time to get everything set up for me. These ladies were truly amazing and kind. Thank you guys so much!!
Here's a review based on your experience:
Title: Exceptional Service from Stacy at Public Storage!
Rating: 10/10 stars
I recently visited the Public Storage facility in Dallas, Texas, and had the pleasure of being assisted by Stacy. I must say, she exceeded my expectations in every way! Stacy was incredibly knowledgeable, helpful, and went above and beyond her call of duty to ensure we were taken care of.
Despite the late hour, Stacy stayed overtime to help us find the perfect storage unit. She even took the time to draw us a personalized map, ensuring we could easily locate our unit without getting lost. Her kindness, patience, and warm smile made us feel welcome all the way from Georgia!
Stacy's exceptional service and dedication have earned her a well-deserved 10-star rating from us. We highly recommend Public Storage and Stacy to anyone in need of storage solutions in the Dallas area. Thank you, Stacy, for your outstanding service!
Sincerely,
Jeremy from Georgia
"I'm so impressed with the exceptional service I received at Public Storage! Stacy, the employee who assisted me, was truly amazing. She was wonderfully helpful, polite, and knowledgeable. Her impressive expertise and warm demeanor made my experience truly five-star worthy. I'm extremely grateful to have chosen this location, and I owe it all to Stacy's outstanding service. She deserves a five-star review and more! Thank you, Stacy, for your top-notch assistance!"
THANK YOU STACY!!!
Stacy, the property manager, is outstanding. She assisted me with a seamless unit switch and even helped carry my couch. I'm glad I chose this property!
Stacy was a wonderful help
Tracey at swiss location very good at what she does...no fuss no muss
Usually come in and talk with ms Stacy and she is wonderful and sweet and today I was talking with Ashley, and they are both wonderful people! Ashley was very knowledgeable with the company policies and explained them well!! I am so happy with my experience with Public storage so far! Great prices, and great people.
The people at front deask stacy and ashly are vary helpful and nice and ontop of any issues i had
Need a great beautiful location 'view' area to store all your goods... Then come see Stacy at public storage, located right in the heart of deep ellum Dallas 'downtown' Swiss area why drive when you can save gas! Walk, catch a bus, train etc. to avoid any 'traffic. Plenty of site senary restaurants to enjoy, check out what Dallas has to offer, I recommend this place! Go check out public storage located on Swiss and tellem Rocky sent you
Ashley and Stacy were very helpful, friendly, and made the long drive into town worth-while. Above and beyond customer service!! Highly recommend.
I want to commend Stacy, the manager at this location.
She has gone above and beyond over the last couple of years that I have used the storage facilities at Swiss avenue where she is in charge.
I really cannot say enough about her professionalism ,and her friendliness, and her willingness to make sure everything is right.
Stacy personally make sure that everything at her location is clean and secure and proper, just to say the least.
I currently keep multiple storage units across the county, and I have over the last 5 years.
All I can say is Stacy is far and away the best management staff I've come across in any of the many other storage rentals that I've been involved with.
I have had issues at other storage locations that have led me to take my business elsewhere but Stacy has always made sure her facility is perfect. She knows her stuff and she knows how to treat people.
Great honest professional and affordable
Heather at the Haskell location has been extremely helpful. She always answers my calls and question. Great location!
Stacy at Public Storage on Swiss ave is a lifesaver! Always there to help with a smile, she makes storing my stuff a breeze. Her friendly attitude and quick responses to my questions make me feel valued as a customer. With Stacy around, I know my belongings are in good hands. She's the best!
I absolutely enjoy storing here Stacy always has a great big smile on her face every time I see her. Thank you Stacy for all your hard work around here
Stacy B was very help and the best property manager I ever can in contact at a public storage location. We was very helpful and knowledgeable. Best experience ever!
Elizabeth was amazing and her customer service was 10/10!!!
Elizabeth was great! Despite the challenges faced by the system, she was a quick and problem solved her way through the day! Thank you Elizabeth for everything!!
Excellent climate controlled storage! The manager Stacy is very kind and always helpful and prompt with anything we need! Outside and in is very clean! Anyone looking for a storage space in a great location can look no further!
I’ll stored at quite a few storage facilities but this one on Swiss is hands down the best. Easy access and the staff is amazing. Stacy is always saying hello and is quick to answer any question our help out where she can. Highly recommended 5 stars all around.
This property deserves more than 5 stars! Stacy goes above and beyond for all the customers and works hard to ensure the facility is clean and up to good standards.
Stacy the manager has worked hard to accommodate our little business. We appreciate her
Best service Elizabeth was patient and understand and kind she really helped me
The service I received from
Elizabeth was great. She was extremely knowledgeable and helpful. The value and ease of the rental process was incredible.
Ms. Elizabeth was so kind and helpful at this location. She was very convenient and respectful and I loved her energy. She definitely brought put a smile on my face and I genuinely appreciate that.
Stacy was very helpful and assisted me greatly!
Liz was amazing. She helped me with a significant problem that had been plaguing my account and was able to save me a lot of money. Liz and Deb really care about their customers and are always professional and friendly. Great job ladies!
Stacy was amazing, super helpful and extremely friendly! Thank you
Brenda was so nice and very helpful got me in and out quick thank youuuu
I just left the storage unit and worked with Stacy. I've used this unit the past few times that I've moved and this was by far one of the best experiences. She walked me through different storage sizes, talk to me about different ways to save money, and just wasn't overall pleasurable person to talk with. Thank you again Stacy
The property mgr. Stacy B. Is always friendly and helpful...keeps the property clean from debris and trash.... she seems to be a true asset to your company.
I'm Adahm. Stacy here at Publix storage is very friendly, helpful and professional. She is a joy to associate with.
Thanks so much Dan and Sarah so much for your help you to are awesome
Stacy is the best she rocks thanxs for hellping me out ...made my day better
Stacy has been amazing! Extremely genuine and helpful. This is one of the cleanest locations. Office always smells great when you walk in! Highly recommend.
Stacy has been soooooo much help. Truly kind and friendly. Super clean space. Will be recommending this location!
Stacy wassong is absolutely fabulous. Very helpful and kind.
Stacey was awesome!! Super helpful
We had the greatest experience with Stacy B. at the Swiss location in Dallas Texas. She is the best hard working person I've met in a long time. Cuddos Stacy!!!!
Stacy is the full time on site manager here. Very helpful and attentive.
We have 2 give credit where credit is due.Stacy at the Swiss public storage is awesome. Always ready to help with a smile and with patience. 2 thumps Up 4 Stacy.
Property mgr Stacy b. She is very helpful. She's very knowledgeable about her job. She always go beyond helping her customers. Property always looks good.
Property mgr. Stacy Brock is always very helpful and very competent in her job skills. She is always willing to go the extra step to make things go smoothly. The property is always clean and well kept.
Property manager Stacy was so helpful and accommodating to my needs. She keeps the property looking nice. She really does a great job.
Stacy B was so pleasant and friendly.She kelp a smile the whole time we were there.She deserves a movie and a meal deal. Thank you Stacy keep up the good work.
Stacy was amazing. Really quick and efficient getting me all set up
Stacy was so awesome to us! Her customer service was so on point
Marco was extremely helpful!!
Great place! Stacey D was awesome!
Stacy was very helpful and really made my moving a lot less stressful.
I have had the most amazing experience at this storage facility!
Ms. Stacy has been a tremendous help every time and is always super sweet!
Definitely recommend!!!
The process for renting a unit online was very easy and fast even with going in person. Stacy was super sweet and resourceful. Prices are definitely reasonable, despite my handy map from Stacy I did still get a little lost finding my unit, however the unit was clean and well prepared with a lock and information about insurance. Overall great experience, will recommend.
Stacy B is aways so awesome and always so nice
Stacy is very accommodating and helpful, really appreciate what she’s done here!
Positively fantastic customer service from Stacy!! She helped me with various option choices and took the time to actually show me the units in person so I could be sure I was choosing the appropriate space for my storage needs. The facility is immaculate and clean with a fresh scent. I highly recommend this location for the best customer experience!!
Was more helpful that I could’ve imagined during a very stressful moving process
Pamela was extremely helpful today. She was able to show us the property and the available units for us.
Stacy B was so amazing helped me out even after closing time. Has great customer service
Stacy B was AMAZING and so helpful!! She helped my friends and I and did it all with a smile (:
STACY B IS AMAZING. It was supposed to have closed by the time I got there but she stayed open for us and helped us. Best Storage experience ever!!!
I really recommend this location there is no word's Stacy is always really nice and friendly trying to help everyone 🙏
I recommend this location Best customer service Stacy is just the best it was 7:30 pm today Sunday and at this moment out of the work clock she is cleaning the property
Stacy B was helpful and knowledgeable about her property. She answered all my questions. And the property is always very neat and clean. She always on her feet doing her job.
Stacey was very helpful with getting me the accommodations needed to get me in the proper unit needed. Thank you.
My name is Margaret just wanna thank Stacey for making this process so easy she was kind and helpful thank you Stacey keep up the good work.😁
Stacy is AMAZING. Worked with me to get unit approved for company use. If you’re in the area and need a unit for business purposes and/or personal use, work with Stacy. Highly recommend
Stacy is a professional at what she does and was very helpful
Stacy B was incredible and absolutely wonderful to boot and I'd definitely recommend the use of public storage facilities to anyone and everyone I know and I really appreciate as well as trust their security on the units and wouldn't use anyone else because of the integral respect and amount of courtesy by her (Stacy B).
Stacy is so sweet and she was very helpful, she answered all my questions and got me the perfect unit
Stacy B knew how to get the job done, she did an absolutely amazing job at helping me. I highly recommend this to everyone
Awesome service from Stacy B. Definitely my favorite person!
Was in a pickle and Stacy went above and beyond to accommodate. She was quick to answer all our questions and ensure that we were satisfied. I’ve been a customer here for 5 years!
Stacy is so awesome. Went out of her way to help me out.
We’re currently using this location to store some of our items it’s a very clean facility the storage units are very reasonable I would definitely use this place again in the future
Moving can be stressful and Stacy made it easy!
Stacy is exceptional, appreciate how fast she was able to answer all my questions. She made renting a Storage stress free.
Thank you!!
Stacy's customer service was awesome sauce!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stacey was very helpful and friendly.
Stacy, was very helpful and accommodating during a unit transfer after consolidating my fathers last positions. It help relieve our stress.
Stacy B was awesome!! She helped thru two issues with nothing but smiles and extra effort. She’s a credit to the company.
Stacey b was very helpful
Stacy B is AWESOME at this location!!! So kind and helpful. This is the place to rent at because of her.
I had trouble entering the property on Swiss Ave Stacy came to the rescue to help me beings the gate was frozen Thank You so much Stacy you rock
Stacy B was wonderful to work with. I would highly recommend!
I had a wonderful experience at this location Stacy B helped me out and she was AWESOME!!! She was friendly and got me a great deal Thank you Go see Stacy!!
Stacy B. Did a awesome job helping me with my storage space!!!
Stacy B is always awesome great customer service . every time I see Stacy she always has a smile on her face . goes out of her way to help everyone . she is the best .
Stacy B was ABSOLUTELY amazing!! Quick check in! Very knowledgeable! Great attitude!! Loved my experience!!