Public Storage Self-Storage Units at 207 Avery Street, Dallas, TX

of
5
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
-
5'x5'Online only price$ 59/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 59/mo $73Best Price LabelHurry! -
10'x3'Online only price$ 61/moSmall 10'x3'- Climate Controlled
- Upstairs/elevator
$ 61/mo $77Best Price Label1 unit left! -
5'x8'Online only price$ 82/moSmall 5'x8'- Climate Controlled
- Upstairs/elevator
$ 82/mo $102Best Price Label1 unit left! -
10'x5'Online only price$ 88/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 88/mo $109Best Price Label1 unit left! -
10'x5'Online only price$ 107/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 107/mo $133Best Price Label1 unit left! -
10'x10'Online only price$ 159/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 159/mo $198Best Price LabelHurry! -
10'x12'Online only price$ 173/moMedium 10'x12'- Climate Controlled
- Upstairs/elevator
$ 173/mo $216Best Price Label1 unit left! -
10'x10'Online only price$ 203/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 203/mo $253Best Price Label1 unit left! -
10'x15'Online only price$ 222/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 222/mo $277Best Price LabelHurry! -
10'x13'Online only price$ 258/moLarge 10'x13'- Climate Controlled
- Inside unit
- 1st Floor
$ 258/mo $323Best Price Label1 unit left! -
10'x15'Online only price$ 284/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 284/mo $354Best Price Label2 unit left! -
10'x20'Online only price$ 285/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 285/mo $356Best Price LabelHurry! -
15'x15'Online only price$ 310/moLarge 15'x15'- Climate Controlled
- Upstairs/elevator
$ 310/mo $387Best Price Label1 unit left! -
10'x25'Online only price$ 389/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 389/mo $487Best Price LabelHurry! -
10'x20'Online only price$ 398/moLarge 10'x20'- Climate Controlled
- Outside unit
- 24 Hour access
$ 398/mo $498Best Price Label1 unit left! -
10'x30'Online only price$ 448/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 448/mo $560Best Price Label2 unit left!
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Central Dallas Storage Units near I-30 and I-35E
Storage units in central Dallas are available near the I-30 and I-35E interchange, along the Trinity River. Climate controlled indoor storage in this modern, multistory facility serving Kessler Park and surrounding neighborhoods.
Conveniently located near the Trinity Levee Trail, 5x5 storage units are the ideal size for walking poles and running shoes. Pick them up on your way to hike the 13 mile trail, taking in spectacular views and bird-watching. 5x5 storage units are also great for storing golf clubs between rounds at Stevens Park Golf Course, before heading across the river into downtown Dallas.
From artists and musicians trying to make it big in Dallas, to aspiring chefs courting foodies in the hip Trinity Groves neighborhood, you can keep everything you need out of the way in a 5x10 storage unit, which is about the size of a walk-in closet.
Young professionals and growing families needing to stow duplicate furnishings could utilize a 10x10 storage unit for their extra couches, dressers and tables. It's as if you're getting an extra bedroom's worth of space.
Small businesses in the Bishop Arts District could use 5x15 storage units for stocking supplies, seasonal decor and extra inventory.
The storage facility is minutes from American Airlines Stadium, where the Dallas Mavericks basketball and Dallas Stars hockey teams play. Explore the arts district and the historic West End after taking in the panoramic views from Reunion Tower's Observation Deck.
With the indoor climate controlled storage units at this location. Take the power of Public Storage into your own hands and use our eRental program to book a contactless move-in today!
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 253)
Bad customer service. No one is there and they suppose to close at 5 pm.
Stephanie is literally a miracle-worker and saved my life. We drove hours from out of town to move in to my new apartment, that did not let us move in as expected due to a miscommunication with management. We had brought all my stuff and had no where to put it. Stephanie helped us find the best storage option at the most affordable price. She was so patient and kind. Love how it all worked out and she’s the absolute best!! Thank you Stephanie.
Stephanie was great and helped me greatly highly recommend the Avery location and speak to Stephanie
I went to this location and Miss Stephanie was awesome! She helped me save over $200 on my visit!
Friendly helpful staff and new facilities. Nikia was awesome and super helpful!
Latoya was so helpful and showed me how to download the app for easier access!
Latoya was so amazing!! Made everything easy and quick! Stellar service!
Wonderful service!! Lady in the front was very helpful!!
Latoya was so helpful finding me a unit! She made a stressful day go more smoothly, I'm grateful I chose this location to store my things.
Rented a storage today Latoya was excellent and a great help
I have A good time here and I have no complaints and it's always clean and secure.
You'd be lucky to see someone here working during the office hours, carts aren't available because they're stored in office , try calling management no one answers or responds.
Jessica and Latoya helped with all my needs and concerns they really too time with me
I really didn’t know what size or the difference in the size but Jessica really stepped in and helped me understand, she went above and beyond
I wasn’t sure about using a storage unit while in between houses so when I visited the store those 2 ladies really convinced me Jessica and Latoya
this was my first time trying to get a storage unit and didn't know the steps but Latoya and Jessica helped me out with all my questions and went above and beyond to help me
Jessica and Latoya are great people they always take care of us when we come!
Jessica and Latoya was wonderful help today
I'm in new customer and only been there for a month but the staff has always been very courteous and helpful. The place seems very secure and I like that.
I would like to thank Mario and staff for exhibiting the Gold Standard for customer service. He was helpful and went beyond the call of duty to accomidate us and to make our transition a great one. For anyone looking for storage space you will be in great hands with the smart capable staff on location at 300 Avery St Los Angeles, CA 90013.
The units are very spacious. The people are friendly. Very clean. The only thing that I didn't like was the fact that they don't disclose to you by phone or via website that this location only gives access to the internal units between 9a-6p. We made a blank 5-hour trip on our 1st visit.
Jessica C. is always very helpful when I come in her customer service skills are on point an she always has a great answer or solution to a request or question I may have. Thank you for being AMAZING!!!!
I was not in good shape when I got to this office for many reasons. Thankfully Latoya was able to help guide me to a better unit after discovering I didn’t have the unit I thought I did. She went above and beyond and am so grateful. She actually helped make my entire day better on top of just resolving my storage unit issues. Customer service is on point at this location.
Ms.Latoya made sure I left a happy customer and was patient. She also was very knowledgeable about the products. Happy Holidays
Josh was extremely helpful! I’m so happy I was able to catch him. He was efficient and did everything he could to assist me!
Jessica and Latoya were amazing!
Good service from Jessica and Latoya!
Public Storage workers are being appreciated for their kindness and warm-hearted, open-minded, upbeat, service. From: Kenneth Ray Henderson.
It was awesome. Latoya literally helped me with 10 minutes left before closing. I completed everything online and my phone died and she finalized my process. I am beyond thankful for her because I needed this unit last minute and she made it happen. Thank you LATOYA !
Ms Jessica was super helpful and super sweet! She helped answer all of our questions and made sure we understand everything! Thanks!
The ladies working at the front counter were very helpful and friendly ! I rented my unit right away because they were so pleasant
My rent went from $35 a month in April 2022 to $81 a month in May 2022. Shady business and terrible service. Place is easy to get to but no customer service and no help. Had my things there for two years. Office is never open during business hours, and they don't have any carts available for use (locked in the office). There's no number to talk to an actual person for any help, and the chat window they direct you to online is of no assistance. The person I chatted with disconnected while I was responding. Will be moving out at end of the month and will never use any of their other establishments again.
Great place!!!!
Nobody available for help at 10:30 am.
Jessica is awesome great service everytime I need assistance
Really like this place, seems clean, and the the lady at the front, Jessica I believe, was friendly and helpful. There 2 strange random bags on the fence on top of my storage unit that we had to get down; one clear bag with brown liquid and another small bag that was orange with who knows what. But that was taken so everything else seemed fine.
Clara was very polite and helpful. Excellent service
Great work essica
Clara provides great customer service every time I go to the store.
Clara provided excellent service. She was most helpful in assisting me with my storage needs today!
Clara provided amazing customer service, truly making me feel like a valued guest.
Miss Clara is the best, very attentive and focused when busy. She has excellent customer service. Storage is clean inside and out. Was happy the facility have a industrial trash can.
They increased my rent from $57 a month to $67 with no explanation and I wasn't notified until just this month (by snail mail I should add). Immediately cancelled. If you plan to use this service, know that you have a window of about 5 months before they start increasing the payments on you. Plan accordingly.
Office manager Darren really knows customer service. Had a 5 star experience with the help of Mr.Darren from the start at bill pay all the way to lending a helping hand to my unit.
Do not use this storage! The customer service is NONE. The front desk is never open. They have a number to call on the closed door, but of course is all automated with no option for a rep. No dollies available, nothing is really available because is a ghost space. AVOID!
Keoughsha was really helpful with everything
This is one of the worst storage facilities. My unit is on the 3rd floor and the ONE elevator they have is always broken and unusable. My payment was $80 and randomly went up to $100 with no reason given. Trying to get in contact with them over the phone is impossible, no one answers during business hours. Moving out was a horrible experience. Avoid.
Joshua is always a great help need more employees like him thank you
Excellent service and response by Joshua. He made the process super easy and went above and beyond with getting me moved in. Thank you Joshua!
Great customer service
No cumplen con que dicen aumentan el precio de la renta sin avisar y los empleados son pésimos atendiendo
Everytime I come to this location the orange dollies are not available because they are locked in the office. My storage is on the 4th floor, I have waited for a long time for someone to come & open the office. I'm told the homeless steal the dollies and I understand that however us as customers should not have to suffer and constantly wait for someone to come and open the office. It appears that the person that works there really don't care about what we are going through. This happens all the time, I have heavy stuff to go in my storage. Once I get off the elevator I have a long stretch of walking before I can get to my unit. There has to be a better way to help paying customers that pay month after month.
Be aware of price hike! Was paying $75 a month and jumped to $216 a month. Also only one elevator tends to work and on occasionally the doors that lead directly to the elevators does not work.
Joshua should be the face of this place. He goes ABOVE and BEYOND for the customers!! I just recently had back surgery and he helped us transfer our stuff into a bigger unit. In my opinion he deserves more than just 5 stars!! Thank you so much for your help Joshua!!!!
I want to let you know that Joshua is amazing. He was very knowledgeable and was very helpful in getting me the best option to fit my needs. One of the best experiences I have ever had at a public storage.
I have had this storage for about one year and Joshua the front desk has helped me out so much on answering all my questions and helping me make my payments inside!! Places need more employees like him! Awesome service
Joshua is the best you can ask for
Joshua was extremely helpful with getting us a storage unit to fit our needs. Amazing customer service and good communication skills!! 10/10 would recommend
Great service from Zach and Josh I appreciate you
Joshua is always a great help
Very clean and nice, Joshua was very helpful.
At least one elevator isn’t working at all times. Front entrance was been broken for over a week and both elevators not working today and when asked they don’t know when either elevator or entrance will be fixed.
Joshua was incredibly professional with helping me move out as well as going above and beyond the call of his customer service duties when my storage unit was “compromised”. I’m thankful for his level of patience and gratitude.
Joshua was amazing and great service was provided today!!!
Joshua was so helpful and was very knowledgeable. Thank you!
Joshua was awesome getting us setup
Been using them for a couple of years. Cool place to keep our stuff.
Joshua's was so much help very help gave me all the information I need and moved my thing in the same day
Been with this place for two years. My longest relationship ever. Lol! Convenient location. Great service. Ask for Josh. Tell him "TheCleanDon" sent you.
Joshua was really nice and really helpful and did all too help and really respectful at all time
Joshua was so helpful throughout my entire move. 10/10 would reccomend this location.
Lakeitha Was a great help and got me the unit I needed fast at a good rate.
This is the cleanest Public Storage I've ever seen and the staff is very friendly and actually there to help!! Josh had been more than accommodating for me!
Great Customer Service!
Lakeitha was very professional. And on top of that she went above expectations to ensure I had a quality experience.
Moving and storage is usually very stressful, but this part was made super easy. The property manager, Joshua, got me set up crazy quick and gave me all the information I needed to have right up front so that I wouldn’t have any issues with payment, locating my unit, and even setting up my move out date. Definitely recommend!
Joshua was a great help could not have done this without your help thank you
Joshua was very helpful, the establishment is very clean and organized and the process of purchasing a storage was fast and easy. I am confident and comfortable in leaving my belongings here with this storage location.
Joshua was a big help he was very respectful qnd helpful I appreciated the help he gave me
Joshua has been an amazing help, going into all the important details! I highly recommend this place to get all your needs whether to store items or needing packing materials. The service is above and beyond, and Joshua is a joy to talk with and answered all my questions!
Joshua is the best! He was very welcoming and professional . He was nice enough to show me a tour around the place and also helped with giving me the best options for purchasing .
Joshua help me by should the storage for me and made my move easier.
Josh over at this location made the process of moving very pleasant for us. He showed us the unit before we signed the leasing agreement to ensure we'd be able to fit all of our belongings. I'd call him a forward thinker and we definitely appreciated his time and personality.
Joshua is awesome! Great customer service! Very kind and knowledgeable! Will definitely recommend this place!
Ms. Lakeitha was so very sweet and nice and she was very professional she was very well understanding made sure everything was took care of I have no complaints at all thanks so much Ms.Lakeitha for the amazing service you gave me today
Josh in the office really made the experience nice and smooth and helped out us out on an already stressful day moving! Great customer service and friendly
Clean place .,
Joshua has amazing customer service and went above and beyond to make sure I had what I needed 10/10 recommended!!!
Great experience with this public storage. Excellent location & staff is great. Go see Clara, she is awesome!
Great Service
I currently rent 3 storages at this location. Great customer service and district management is very responsive. Glad I decided to stick close to home and rent from this location. You simply can’t beat the location and cleanliness.
When moving in they politely ask you to leave a 5 star review. After that, it all goes down hill. This place is a joke. Charged me 2.5x my initial monthly rent without any notice. Could not get anyone to call me for more than 2 weeks. After moving out, I turned my autopay off yet I was still charged. How is that even possible?! Thieves. Stay far away
INFORMED TODAY 12/3/21 THAT OUR UNIT AND 20 OTHERS WERE BROKEN INTO LAST NIGHT. THEY ARE CLAIMING IT IS A RING OF THIEFS WHO RENT UNITS THEN GIVE THE MAIN DOOR CODE TO OTHERS IN THE RING. THE FACILITY WILL NOT RELEASE CAMERA FOOTAGE TO US. WE HAVE PUT A CALL INTO THE DISTRICT MANAGER AND AWAITING RESPONSE. CURRENTLY WAITING ON POLICE TO SHOW UP TO FILE A REPORT. DO NOT USE THIS FACILITY
Beverly was very personable and great in helping me. She gave me a tour of the unit and explained everything in depth.
Clean storage and friendly service. Thank you, Beverly!!!
Joshua was very helpful great customer service I recommend this place to anyone who’s in need of a clean and friendly environment oh yea I can’t forget about MS. HELEN MY RUSSAN GAL VERY FRIENDLY AND KIND I HIGHLY RECOMMEND 207 Avery ST👍🏽👍🏽👍🏽
Worst customer service
To everyone who thinks this storage place is safe, IT IS NOT. I was robbed from my storage here followed up with a couple of other people who were also robbed and this storage does NOTHING to help you out. Also found out two months before me someone else was robbed.
Good afternoon , Just wanted everyone to know what a wonderful job Joshua is doing over at this Public Location downtown Dallas at 207 Avery St. From the time me & my mom walked into this location, Joshua was so helpful in helping us decide on which unit to choose. Just wanted to say to this Gentleman, keep doing an excellent job like you’re doing. Kudos😎
JOSHUA WAS FANTASIC ! EXTREMELY HELPFUL AND ATTENTIVE I HIGH RECOMMEND PUBLIC STORAGE ITS SAFE AND VERY CLEAN INSIDE !
Joshua was very helpful
Big space lot of choice. Good luck 👍
Joshua was a great help thank you for everything definitely recommended that you store at this location
Joshua was the most down to earth person you could speak with , he treated me as if I was one of family members .i give him 10 stars just for simply being kind to me this place is highly recommend and he deserves a raise 🤞🏾
Helen was awesome !!!
Joshua was extremely helpful and very attentive! He was very pleasant and showed us right to our storage unit! We would definitely recommend to all of our friends! Come here give them your business and ask for Joshua!
Wonderful employees.Very friendly and helpful.
Joshua was a great help even showed me the unit made my move in easy.
The two gentlemen at the front are absolutely phenomenal. Customer service at its finest. Even went above and beyond to help me jump my truck when the battery died. I’ll be a Customer for life.
Joshua was the best. He was courteous and very informative. I have never in my 63 years used a storage unit. He took us up showed us ladies how to secure and told us a tip. Don’t put the keys together. Separate them. So you don’t loose them. He made my experience very comfortable. He’s an asset. I highly recommend this public storage off Avery.
Joshua and Richard and Shirley thank you for all your help and great customer service for sure.
Shawnna was very Good
Joshua was a great help and wonderful customer service thank you
Joshua was so easy to work with and super helpful!! Highly recommend!
You guys came through when I really needed it and I truly appreciate it and Joshua gave me amazing service you guys really don’t know how much stress you lifted off my chest 😩
Shawnna face greaț service
Very friendly staff, they helped us in every way possible! Highly recommended!!
My friend Lorraine has a storage at this location and we just went in and got excellent customer service from Joshua. He was friendly, fast and informative. If I ever need a storage, I would definitely feel secure storing my belongings at this location.
Joshua was friendly, helpful and prompt. Appreciate the help.
The office manager and ladies are very friendly and helpful, they will do their best to help you with all your needs.
Clara was very helpfull very kind was able to help us find exactlly what we were looking for.
Helen was awesome. She worked with me to change my storage into to s bigger size. I had a great experience, she provided excellent customer service!!
Sheryl was fantastic. She was working really hard to make sure all customers were satisfied. She was funny and handled multiple tasks at once, including handling 3 customers at once. She made this experience great. She needs a raise for her awesome skills!
Excellent customer service !! Ok
Very helpful office staff, especially Ms. Shirley who always has a smile on her face.
The NICEST Public Storage I've ever rented from. I currently have units at multiple locations and this is by far the cleanest and nicest one.
Great experience! This was my second time at the facility and the friendly staff met all my needs in a timely manner. Shirley, is constantly doing what is necessary to ensure customer happiness and cleaning the facility to maintain its clean appearance. Will definitely refer others!
I really enjoy seeing Ms Shirley and she is so sweet. So helpful. She needs a break tho lol. Keep up the good work Ms. Shirley. U go girl
Helen was very professional.
Shirley was very patient and considerate and through her knowledge she was able to help me set up an account. She is very energetic so much so that she actually took control of the items that I had to move as I am handicapped and could have done it without her.. So I would like to give SHIRLEY a 10 star rating and would to use the things that I've said here as a training tool fir other public storage rep also I would like for management to give her peers a shout out to let them know know that Shirley has done a amazing job and has taught me a great lesson in patient and tolerance and it is for this reason I would like for her management and peers to know that I'm giving her this 10 star rating.
Property 77541. Helen was very friendly and helpful! She took my time into consideration and made me feel confident in my choosing Public Stosfr
Helen, was very helpful and knowledgeable she did amazing helping us find what we were looking for.
My son is a student at SMU. The mockingbird location was full. I went to the Avery street location and was helped by Helen. She made the rental process fast and simple. Coming from California it was refreshing to get a nice competent person to help me.
Helen is the absolute best! So helpful and knowledgeable about the units. Great employee!
Helen was extremely helpful and answered all of my questions. She was able to show me an upgraded unit and get me switched over in a matter of minutes. Helen clearly knew her systems and was very adept at her role. I would recommend this Public Storage to anyone. It’s new, clean and well maintained. I feel good about leaving my possessions here in good hands.
Helen was wonderful so helpful the property looks great had a great experience thank you so much
Lindsey is the bomb she was a big help in my moving process thanks your the best
Ms.Helen Was Awesome Explained Everything An It Was Easy As 123 Very highly Recommend❗
Linsley very respectful and knowledgeable about the pricing and sizes of the unit. I would recommend future customers to this location thank you very much.
Very friendly and helpful. Overall great experience
Lindsey, was extremely knowledgeable & very patient with my endless questions. Thank you for the great customer service!
I have been to lots of storage places and this by far is one of the cleanest and most spacious property I have come across. The property manager is very respectful and seems to run things pretty well there.
Great customer service! Lindsey was helpful and very patient. The units are clean, well lit and accessible. Highly recommend!
Helen, the friendly, pro-active manager made our move-in easy!
Shirley did a great job helping me find the right space. Clean and safe storage.
I have a unit at the Avery store in Dallas.. this store doesn't seem safe .. homeless man was living inside the hallway , suspicious ppl parked around ... don't they have cameras?
BRING YOUR OWN HAND TRUCKS/CARTS! This facility at the moment has ONE hand cart. You'll spend an hour waiting your turn to use it during non-busy hours. Forget it if you're here on a weekend. This is a third party owned facility, but the owners and Public Storage need to give their facilities better resources. October 2020 UPDATE: More trucks arrived before we moved out, still not enough (I counted 3). The real help here seemed to be that traffic was down. I believe this facility is near full rental now and therefore less people moving in and out at the same time. Just my guess.
Lindsey was amazing explained everything to us and made sure we got the unit needed. She was very Patient and nice to us. Great service and would recommend this unit to anyone
Very disheartening to go in after being quoted one price, only to learn of all the fees. Am existing customer so I get the no new promotion thing, fine. The roaches that I did not see a few months back when I first got a unit were VERY BAD! Running around like they own the place! NOT GOOD!!!
Kiara was exceptional! I appreciate her taking the time to ensure my unit was adequate for my storage needs! Her expertise is much appreciated!
Kiara & Katrece were great thank you
Kiara & katrece were amazing! So, helpful and i would recommend anyone that needs storage to come see them. Thanks, Girls!!!
Kiara was a great help. Very professional and courteous! She is definitely an asset to your company.
Great! Shirley and Kiara. Were awesome!
Have been to so many storages! And none of them compare to this one ! Meg did such a fantastic job helping me and family get the right unit ! Thanks so much!
Clean, Dry, and Cool!
Cheryl has been a huge help made this simple love the online sign upseverything was flawless I think she deserves a raise and some more help it was very busy when I got here, she's working all by herself.
Convenient location. Super easy to get to. No brainier
Cheryl provided some amazing help! I was able to get a unit the same day I checked out the facility! I would definitely recommend stopping in or checking out this place online.
Great staff cheryl was helpful understanding every about the unit place is clean and feel like my belongings with be safe here
Exceptional service at the last minute stay late to help me very cordial and a pleasant smile and awesome awesome service, Cheryl so you get more than five stars but they only gave me 5 to choose from
Cheryl is an asset to your company! Polite, professional and followed up my inquiries via phone which ensured my visit to their location. I really hate moving but she made a part of it more enjoyable.
Arianna gave us excellent customer service and was willing to go beyond than expected to accommodate us for our reservation. Especially the fact that, we just came from a 22-hr road trip. Many thanks Arianna!!!
Cheryl was very courteous and informative about the storage she helped me with. She made it seamless and I would recommend renting here and come and see her!!!
Cherylwas efficient and held! Despite dealing with Covid limitations she handled the rental smoothly and with care!
Moving is always stressful but Shirley was beyond helpful. She explained everything, walked me to my unit and followed all CDC recommended safety recommendations.
Very clean and secure location. Cheryl was a treat to talk to and she took care of everything we needed. Looking forward to seeing her again soon!
Ms. Shirley was such a great help! She is a sweet lady! Thank you for making it a good experience!
Very nice and helpful staff. Clean facility!
Outstanding customer service Cheryl
Updated Review: Similar to my original review, it also only takes one person to turn around a situation. The third (district) manager, Zac, got in contact and was reasonable while also supporting his employee/company. We reached an acceptable understanding. Glad it worked out. Original Review: Only takes one person to ruin an experience. Facility was great. Rate was reasonable. The first manager (Ryneka) I interacted with was very helpful and answered all my questions during the renting process. The second manager I dealt with left a lot to be desired during our first interaction and our second interaction was even more unpleasant. Unfortunate that an otherwise good arrangement was tarnished by one individual.
Lady at the front named Cheryl, was rude, disrespectful telling management I left drug paraphernalia in the restroom , lied and said I stole tissue out the restroom. Which if I pay for a storage what makes you think I can’t afford tissue!! And I work, get drug tested every week at random, I’m a mother, a wife and for her to say I left drug paraphernalia, is disrespectful in so many ways. Constantly has an attitude with me, when I spoke RESPECTIVELY with her, she was non attentive, the manager was unreachable after several voice messages and phone calls. I had my unit for two months, but after many alterations with this employee I will move units. Nice space, respectable staff other than her! I would recommend this storage but the employee makes it difficult to even go to my storage without her finding a way to bugg.
This new facility is awesome! The ladies that run the counter are VERY friendly and helpful as well! The price for the size of unit I chose is very competitive, especially for a brand new facility. Very happy with my choice!
I received excellent service from Cheryl. She was very friendly and very informative. She was able to show us around and explain the process of renting a storage unit It was my first time ever renting a unit. She made everything seamless and was able to find us a great rate. The property was very nice and clean. This was a truly great experience. I would recommend this facility and Cheryl to everyone.🤗
Well air conditioned, well lit, not much ventilation. Its very clean and becsuse its new.
Cheryl was very pleasant to work with. She was extremely helpful and thorough with her explanation of services. The property is secure, clean and easy to access when dropping off items in our storage. We love it!
i had a great experience with cheryl. she was very knowledgeable and personable and made my renting experience one to remember :-)
I really love the service Cheryl gave me and my husband today. She was very lovely with not only us but my 3 year old daughter. She offered one of the best unit that easy access right in front of the elevator so we won’t have much hassle. The area was very clean and very happy mood
Decided to give this location a try since it looked new and had climate controlled units. I am so glad I did! Shirley was awesome! She was friendly, helpful and knowledgeable about the units and what I needed. Cheryl was working at that time as well and was also very helpful. The place looked clean and safe. Thank you ladies for turning what would be a stressful situation into a pleasant one! I would definitely recommend this place to anyone looking for a place to store their things!
Ryneka was a great help and the process was very smooth!
Ryneka was wonderful and worked well with me
Ryneka has a great personality and she helped me get exactly why I needed. Will def recommend her to others.
Cheryl & Shirley were great. They provided excellent service and kept me laughing during the process.
Cheryl is a good person,excellant service thanks
Awesome Customer Service, Thank You Cheryl!
Mrs Shirley and Ryneka were so helpful and even stayed to explain the insurance process to me thoroughly.
Clean facility and friendly people. Cheryl and Shirley were very helpful.
God is good guys miss Cheryl was everything guys she took care of me , provided me with a priceless customer service experience and made sure that i had all the details as far as keeping my storage clean and policies. Please ask for Miss Cheryl when you do go to the public storage guarantee the best experience ever. Thank you Miss Cheryl
Cheryl was amazing! She made checking in and accessing my unit a breeze!!
Cheryl was great at showing us several units. She made my mom feel secure in the unit she chose. This facility is beautiful! So new, clean, and easy to move around.
The facility is just wonderful. It is climate controlled, and everything is indoors. The facility requires a gate code to enter, and the facility has 24/7 surveillance. Also, Cheryl and Shirley were very friendly and helpful. I thoroughly enjoyed my experience getting set up with a storage unit.
Richard was professional and enthusiastic to assist me. Love Cheryl’s accent.
Chery is very nice lady
Richard made the process of getting a storage unit quick and easy. He was thorough in explaining everything and is a really nice guy as well! Great experience!
Great, clean place. Ryneka was a huge help!
Cheryl was so pleasant and friendly. Very knowledgeable about the space and super helpful. Great experience!
Awesome service! Cheryl was the best! We had so many questions and she was soooo patient with us. The Property is impeccable, clean and very accessible. I recommend this facility to anyone!
Cuanto la renta x uno 5x10 y 10 x10 gracias
Cheryl was amazing! Location is great and we got exactly what we were needing. Highly recommend!
Ms Cheryl at the Avery location was the absolute BEST Thank you for all your help Greatly appreciated Highly recommend
Great Customer Service. Cheryl at 207 Avery St. Dallas, TX. is very knowledgeable and patient. Made the transaction easy.
Great experience easy and quick set up very helpful
This new Public Storage facility is a lifesaver! The location and the property are great but Cheryl, the manager, makes the experience ideal. She is super helpful, knowledgeable and friendly! I would highly recommend this place to anyone looking for a storage unit with lots of size options.
Cheryl was a great help and wonderful friendly!
Cheryl was super informative and helpful! This property is super clean and has an easy access to the units!
Cheryl provided great service. She was knowledgeable and offered good options. This facility is brand new, clean and seems to be secure.
Josh(I hope I spelled his name correctly) was very helpful and friendly! I’m glad I chose this location!
Cheryl had excellent customer service! She made this process easy and explained everything in great detail. Property is new and looks phenomenal! Would recommend this to anyone who needs storage.
Cheryl made the process easy and smooth.
Morgan was a great help! Super friendly and professional! 10/10 would recommend!
Cheryl she was great had lots of patience and show me around make me laugh ace is clean and security
Ms. Cheryl was great. She was very sweet, quick, and thorough. Definitely recommend working with her to get a storage unit at Public Storage. The property is also super clean and easy to access.
I came in to inquire about a unit and the representative Cheryl was assisting another person and there service she received made me sue this will be the place for our storage needs. When she helped ne she was rhe nicest and most helpful storage professional I've met to date. Cheryl is an asset to this company.
Ms. Cheryl was excellent in providing service and the property is in great condition. Need more employees like Ms. Cheryl who ease your storage needs in a distressful moment in your life. I traveled from Ohio to Texas for a funeral and she added sunshine to my sorrows.
I was helped by Cheryl today. Very professional a d informative of all units, prices and the process. Thank you so much I definitely recommend this place!
Cheryl was great and friendly. Very knowledgeable and have a wonderful facility. Come see her!
Cheryl was awesome! Really quick and knowledgeable, property is new so very nice and clean.
Grinnan was amazing during my first visit to public storage. Very knowledgeable and welcomed me in a warm manner. Definitely recommend this place for storage because of my experience.
We had a great experience with Cheryl today! We rented our first storage unit. It’s at a great location. She showed us around the whole property and showed us multiple units until we chose one. She answered all of our questions to our satisfaction!
Cheryl gave me great customer service and was very professional and very nice and got me everything I needed
Halbert helped me and got me set up with the right size unit.
Halbert had very good customer service the best I have seen In a long time keep it up
Morgan was amazing and helpful!
Cheryl is very helpful she gave clear and understandable information. Cheryl was excellent in the service she gave. Five stars all the way. Thanks Cheryl.
Morgan was such a pleasure working with to get the right unit. She made everything real easy for me being my first time getting a storage room.
Joshua was so amazing loved him great customer service and very polite loved him and will be asking for him from now on when I come to this storage unit
Joshua very nice and caring me and my daughter appreciate you you was a life saver