Public Storage Self-Storage Units at 1611 Chestnut St, Dallas, TX
5'x5'Online only price$ 20/moSmall 5'x5'
$ 20/mo $25Best Price Label
- Climate Controlled
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $81Best Price Label
- Climate Controlled
10'x4'Online only price$ 80/moSmall 10'x4'
$ 80/mo $100Best Price Label
- Climate Controlled
10'x5'Online only price$ 86/moSmall 10'x5'
$ 86/mo $107Best Price Label
- Climate Controlled
10'x10'Online only price$ 130/moMedium 10'x10'
$ 130/mo $162Best Price Label
- Climate Controlled
10'x15'Online only price$ 169/moLarge 10'x15'
$ 169/mo $211Best Price Label
- Climate Controlled
10'x15'Online only price$ 206/moLarge 10'x15'
$ 206/mo $257Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 236/moLarge 10'x20'
$ 236/mo $295Best Price Label
- Climate Controlled
10'x20'Online only price$ 287/moLarge 10'x20'
$ 287/mo $359Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Dallas
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Old East Dallas Storage Units Off I-30
Deep Ellum self storage is by the intersection of I-30 and I-45 near Cotton Bowl Stadium. This brand new storage facility is also adjacent to Uptown and South Dallas, with climate controlled storage and more than 1,100 storage units.
Deep Ellum is a vibrant artistic community filled with theaters, music venues and art galleries, making this a rather cosmopolitan space to find cheap storage.
Our affordable 5x10 storage units are great for storing paintings, costumes, sound equipment and other odds and ends.
Our 10x10 storage units can hold about three rooms' worth of stuff, furniture and all. These units are ideal if you are moving to or from the area and need to keep your belongings somewhere in between residences.
Got a bigger haul? Our 10x20 storage units are massive. Store large, bulky items like couches, beds, bookshelves, refrigerators – a whole house, if you need it.
This storage facility is open seven days a week, with extended hours for keypad access. Stop by today and let Public Storage help you get a handle on clutter.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 288)
Thomas was amazing! Best experience I’ve had at any storage establishment! Ask for him!
No one is ever here during business hours. Highly unprofessional.
They trash ***how about answering the phone and returning calls.
I love Mr Thomas and Ms Shirley help with my storage they go above and beyond for their customers and I’m truly grateful!!
I’ve been trying to contact the manager at this location for weeks regarding a late fee removal. All of my property and car was stolen and I am still waiting on new bank cards and account to be fixed by my bank. All I have left is the few documents in storage yet I’m not able to access anything so that I can get my life back together because I don’t have access to my storage. I understand people are busy, but I’ve called and left voicemails and emails (event sent proof of police report and video showing car being stolen). If and when I am able, I will be removing my things and never using public storage again. They can send you thousands of emails and text letting you know to leave before 6pm however no one is available to help in immediate situations. Check the reviews on how people’s belongings are stolen.
My rent has gone up so much in the year I have rented a unit here without notices. Have been calling and calling with no one picking up nor return calls. Was told at lease signing that my rent for last month would be prorated now....they say I will be charged for the full month. Ridiculous...and greedy people.
Josh was very helpful. Excellent customer service.
I purchased a storage unit at this address. The entire system shuts down at 6 pm, and you cannot access it in any way. I was taking my belongings from the storage unit and loading them into my car, unaware that it was 6 pm. When I entered the access code again to use the elevator, I realized that entry was restricted. After 6 pm, I couldn't access my storage unit. When I returned early in the morning, I found that everything valuable had been stolen from my unit, leaving only trash behind. Despite the presence of security cameras everywhere, they couldn't identify who did it. Or rather, I don't think they made any effort to find out. Because you don't need to be a detective to solve this. Simply put: • There are security cameras to identify the identities of those who enter inside around 6 o'clock. • No one can enter after 6 pm, and it's easy to identify the identities of those inside because there are cameras, and entry is possible with a door code, which information is available at the storage facility. If not detected from the cameras during those hours, it is necessary to check the storage units of those inside because they might have placed stolen items there. Property manager Joshua said, 'I've been here for seven years, and similar incidents have occurred before.' This means that despite similar incidents occurring in the past, no action has been taken by Public Storage until now. It is a significant disgrace that such a large company, present throughout the USA, has not found a more practical solution to these issues. I will update this notice once the culprits are found. Until then, you know that this place is not secure.
THEY OFFER LOW PRICES THEN RAISE RENT Buried deep in their contract is the right to raise your rent. In my opinion, they do not disclose this in an easy or obvious way so that consumers miss it. By the time you’ve moved in, it’s too late and moving your stuff will be too much work. My initial rent was $82/month in July 2022. By December 2022, they raised my rent to $103/month. They also require storage unit insurance. In my experience, I could not find many insurers who would insure a storage unit for less than what Public Storage charges, which is $15/month. Their app is also horrible in my opinion.
Jousha was real helpful, and easy to work with
This is the first one I have rented b4 but the courtesy is great and customer service is outstanding! Just what I needne
Regina is a super awesome manager. This is a great facility. I love how clean it is.
Very quick and efficient and they guy working was very nice
Jill was amazing!! Great customer service and very helpful. 10/10
Omg Joshua was so kind & helpful! He really got the job done in a matter of time ! Thank you
Joshua had great customer service and was on top of his job from opening a storage here at public storage I had no problems everything was a smooth transition.
Joshua is the best to ever do his job. He made sure that all my needs were met and he also made sure that I could get my stuff out of my storage no problem. He helped me in a very timely order and made the process smooth as butter. I Recommend coming to Joshua with all ur needs.
Stephanie was excellent!! Great customer service and made my move in process so simple and easy!
Excellent customer service and extremely profno I also had an awesome experience. The associate's name is stephanie a highly recommend her❤️
Stephanie was amazing! She helped me out and got my issues straightened out while the manager Josh was out of the office.. they always make sure they work with me if we have issues..
Go get with Stephanie on Chestnut real good customer service get u in and out
Josh is always willing to help and ensure a solution is found for any existing issue.
Josh was great!!! he Took the time out to help me and shanda was always very helpful with my concerns.
Absolutely trash. Area is trash. Staff is trash. They make up there own rules. DO NOT COME HERE!!!!
Very polite and knowledgeable of the company! Answered all questions promptly!
Sheshonda customer was awesome
Joshua was a great help . Help me moved in thank you for all your hard work Joshua ! Keep up the good work😀
Shanda has good customer service and informed me about everything
Shanda was so amazing
Shanda was amazing and made this whole process nice and easy. Explained everything to me very thoroughly with a smile on her face. Made getting this storage unit a very pleasant experience!!
Josh and Shonda was awesome they was a great help got me moved in in under 30 minutes… love their personality together they went above and beyond definitely secure with having my belongings here 5 ✨
I had a storage unit at this location and the pricing just spiked up more than half of what I paid when I started renting a unit. Although there is a lot of gate and door code to access before entering the unit, my unit was open and 90% of my items were gone. Public storage did not even inform me that there was a break in the fourth floor. Usually no one is the front door had to wait a long time. Apparently they didn’t notice my lock hatch was damage that is the reason they didn’t inform me which is crazy because the unit literally behind me was burglarized too. Joshua also said he see “all the hatches everyday” and somehow mine was perfectly fine. They could’ve inform at least the people nearby the units that was broken in. Do not recommend because of the pricing and not secure.
Shanda and Joshua are the two to come see they was both busy but still gave me the best customer service ever thank you
Josh and Shanda have the best customer service they made our move in so easy thank you guys
Very detailed very helpful super respectful honest and went into depth about everything had a clear understanding and made sure that i had everything i needed- shanda and Josh
Very help very respectful went into depth about what was needed asked me questions to make sure I understood everything very nice and honest communicated everything asked questions so I understood-Shanda and josh
Shonda service was complete and through and with a smile that’s why I giving her 5 Starship
The location was very friendly, Josh and Shanda was helpful and helped me get a last minute storage. All smiles
Nice,Clean,and the lady at counter was people are nice and courteous I will go back and I will tell my friends about it
They're not open enough hours for the folks that working 9 to 5. It should at least be accessible til 7:30 or 8 pm.
If I can make one recommendation for how to navigate storing your property with Public Storage @ Chestnut, work with your local managers, not corporate customer support, if you have an issue arise. From my dealings with them, I get the feeling that the site and area manager both care about the customer service provided and certainly helped me out when I needed it.
Joshua was very informative and detail very sweet and had the best customer service helped me out a whole lot
Josh and shanda are amazing at what they do thank you!
Thank you Joshua for making my move in so easy!!!
Shanda was the best. The best service I had.
Shanda was extremely nice very professional and she helped with everything we needed
Joshua was a great help made my experience amazing and stress free!
Shanda was great and very helpful with everything.
Standard was 👌
Very good outstanding thanks.
Joshua provided great customer service. I had started renting a unit at Public Storage but I decided to go with a different storage company. Joshua made the cancellation process quick, easy and he sent me an e-mail receipt with the amount that I could get a refund for immediately after I spoke to him on the phone. It's customer service like that that makes customers consider using a company's service in the future. Thank you Joshua!
Josh was great! Good costumer service and he’s very sweet!!!!
Shanda very nice and thank her for her service
Shanda have good customer service and very friendly and nice
Yulette was amazing. I never rented a unit before and was unfamiliar with the entire process. Not only did Yulette help me - she also guided me to through the entire process. She is the reason I would come back! Amazing job!
Come see the property manager Joshua he is always vary nice and knows the answer to all my questions every time
Joshua helped with the rental space! Super nice and super helpful! Very informative! The space is definitely safe and secure!
Great check in experience! Shanda was fantastic :) smooth, efficient and helpful. Clean facilities, easy parking and lots of security cameras.
They were kind and helpful
Shanda and stephnie were great it was a pleasure dealing with them
Shanda was very courteous
No one is ever at the front desk and the front door is always locked…
If you're looking for a public storage go to the one on Chestnut and see Shanda. When we walked in it was 2 ppl in front of us but she still acknowledged us and said I'll be with you in a minute. She was really nice but also professional and helped with figuring what size storage unit I really needed. She also had no problem explaining everything and or answering the million questions I was asking.🤣
Shanda is such a great worker. She was very knowledgeable and answered every question I had. She was very patient and friendly. She has great customer service
Joshua was such a great help thank you plubic storage
Joshua,Shanda,and Stephanie are great at what they do amazing customer service thank you.
Shanda she is a very special person and incredible very hard worker in her job I'm very happy with her acitud. She is one of the best people that I meet today
Joshua was totally completely helpful all smiles and welcoming thank you for your help with my public storage needs
Joshua and Shanda are the best come see either one they will help u out thank you
This location has the best customer service I every experienced. Shonda is the best all around when it comes to complete customer service!! Thanks You Rock!!
Josh is a great guy I went here to get a storage unit and my phone died and he let me charge my phone and gave me a great price on my storage unit, would recommend
Joshua was the best!! Made everything so much easier on me with his patience and kindness!! Y’all rock thanks so much!!!
Smooth, super friendly and kind front person, Yuletide, saved the day and was a gem of a person. Thank you!
I had the privilege of working with Ms.Shanda and she was AMAZING!!! She was so helpful, very informative and really professional, best experience I've had working with a storage company. I would highly recommend anyone I know to this public storage!
This place is great. They are very understanding. Josh is the guy in charge so definitely let him assist you.
wonderful spot to leave your extra belongings. josh knows how to run this property. very clean he keeps it and very understanding.
👍 👌 👍 10 out of 10 was very helpful.♨️
Joshua is extremely helpful when i came to rent my unit it was very clean and he even offered me and my kids drinks. I recommend coming to this public storage...he was very professional and kind
I have no idea how the rating is so high. This Chestnut st location has been a problem since the 1st day. Not explained that they close at 530/6pm each day. I was locked out same day moving in. 2nd month card was not put on autopay charged a late fee. 4mths after move in rent increased. Next month after that card payment didn't go thru again said it was on me.The next month bank draft didn't go thru said employee entered it wrong. I sent bank statements to show money has been there every month, refunded late fee after several conversations with corporate. The next month samething and charged late fee. I'm just done at this point, I tried.
Joshua is a kind helpful person that works here and I recommend to ask him for help if you need anything he helped us move the chart he rented too us and even gave us a few bottles of water because it was so hot the other day. Public storage is lucky to have him work for them! Thanks again Joshua!
Great customer service every time I’ve needed assistance. I recently vacated my unit and I must say that the manager Kim helped assure me that I wouldn’t be charged after leaving which eased my concerns so much. Clean facility, passcode secured, easy location and no weird smells inside the storage building.The facility wasn’t too hot in the summer and or cold right now so I liked not being outside in Texas lol. Overall I would use this location again if needed.
Service is trash and they never answer the phone
Yesterday my 8 year old son , neighbor and self was trapped in your hot elevator for over 10 minutes. We arrived on time to drop my neighbors things off and the elevator would NOT go to our floor, instead stopped between floors and left the doors closed. This indeed was a hot humid, buried alive type of feeling. Please correct. Please
Joshua is great help and public storage is lucky to have him.
Only one elevator working, made long waiting. Took 3 hrs to and at least an hour was waiting for the elevator.
Man Josh was just such a chill and helpful person to work with that it really shouldn’t go without mention. Thanks for making my experience there awesome brother
Joshua is amazing! He went above and beyond and made my move seem seamless! Keep up the awesome work man!
Awesome customer service
Nice clean store and Joshua was very helpful. I really appreciate the customer service.
One elevator is always down and they never know where their equipment is
They Close at 5pm & The Elevator's Shet Down at 6pm ON THE DOT!!! AN, WOW Only 1 Elevator... Working!!! An, the Parking Lot, is So Small it's Ridiculous... An, There is no parking Zone ! Where the Ramps/Loading Location !
Joshua was professional, informative and helped to make my move process so easy! The facility is secure and my unit was clean. I definitely recommend this facility.
Phyneice gave me excellent service for customer first time experience with public storage totally satisfied
Jessica and Joshua are excellent reps.
Awesome experience with Joshua at the Dallas location on Chestnut. He was very friendly and helpful!
The Best service in the area Alexis
Keoughsha was an amazing help when i needed to switch lockers it was a swift an easy process
The storage is cute and all but let me tell you .. KIMBERLY IS AMAZING!! , the greatest costumer service ever! But it is super clean and it looks very secure so I Definitely recommend it to everyone one!!
Kim was extremely helpful and went out of her way to ensure I was able to access my unit after driving from out of town. Next time I need storage in Dallas I am for-sure coming back!
Kimberly was so helpful answering all of our questions in order to find the unit which best fit our needs. Phenomenal experience, would absolutely recommend.
Awesome experience. Mrs. Kim was friendly and Zach was very helpful! Thanks so much.
Kimberly was awesome super friendly and very helpful!! Thank you!
We came by and had some questions about our unit and Kimberly was very knowledgeable and super friendly. I definitely recommend this place and thank you to Kimberly for being awesome!
Hands down one of the best decisions I've made!
Kimberly was awesome 😎👍
Kimberly gave us the greatest customer service experience ever.
Kimberly & Kerena we’re nice & efficient! Great customer service!
I Was Assisted By Rhonda(Unsure of Last Name) Had Great Customer Service. She Was Polite, Patient, & With This Being My First Experience Very Helpful. The Location Was Clean and Secure.
Kimberly was super friendly, knowledgeable, and helpful!
Kimberly was so awesome. Great customer service and she made the process soooooo easy
Thank you Keisha and Rhonda for the move in thanks ladies
Thank you keisha and Rhonda
Kimberly was great. I am so thankful for her
Kimberly was very thorough about explaining everything to me. Has top notch customer service 🥳
Keisha was so helpful with me in helping me rent a storage unit today . It has been over whelming in moving items out of my mothers house and with her help I am able to feel comfortable in getting this task done.
Keisha was amazing! My move in went flawlessly and she gave me all of the information. Her energy was beautiful!
BIG TRASH PLEASE AVOID FIND MS BRENDA HAMPTON LOCATION INSTEAD MS BRENDA WENT ABOVE AND BEYOND WHILE CORPORATE SAT ON THEIR HANDS
The Customer service is excellent! Diana really took the time to explain everything to me and tried to accommodate my disability issues as well. Quite satisfied with this facility!
Forgive me for forgetting your name beautiful lady...Only lady working in the office on Saturday. I can truly say from answering the phone of customers to completing my reservation and throwing me out the office to run help customers...lol I did not mind at all.. This lady was all over the place in a good way.... I'm always in a positive spirit and I can tell this lady is also.. 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ from me 😘... Sandra( New Customer)
After paying admin fees and signing paperwork online they have my unit locked up after 4 days of my move in date, I go in to see why it's locked up and they don't have an explanation. No access after 6 so be sure to get everything moved in during work hours. I stood next to my unit waiting for it to be unlocked for 30mins and no one showed up, went back down to the office and it's locked up with no one in sight. Thanks Public Storage for taking my money and leaving my stuff homeless along with myself.
I had a pleasant, friendly smooth service with Diana she had just returned back and she was very helpful and completed my move pretty quickly thanks for all your help! She deserves a raise🙂
Diana is amazing example 😉 of customer service.
After 6 months of storing here, I received notification of a rent increase (which I understand due to inflation), but by 36% (which is far higher than inflation...). I'd call that a bait and switch. Also, it's been a pain to access my unit as the facility is locked down by 6pm every evening. So anybody with a standard 9-5 job (and I work till after 6) has to rush over to the storage unit after work, and you still wouldn't have much time to load/unload things. Efforts to gain 'after-hours' access to my belongings has been denied, challenged, or failed to work.
Diana gave great customer service fully educated me on the units an the insurance. Helped me save a lil money. Showed how this location is a lot more advanced an has tools to help store my items.
Diane and company were very very helpful today. In and out within 10 minutes. Great customer service very kind and helpful.
Kimberly and Keisha helped me. They were so nice, quick, and knowledgeable. At first I got a 5x10 and realized it wasn’t going to be big enough. These two ladies helped me get everything swapped out very quickly and made sure it would be the best for me. They are great!
Great facility. The security is on point and the location is easily accessed. Beautiful facility with modern accessibility features. Diana set me up quickly with the perfect unit to fit all my needs. Kimberly was amazing at assisting me with any additional help I needed, carts, etc. I would absolutely recommend this place to my friends and family!
Location was clean and the manager was able to help me save alot of money. Stephen was in training but had great customer service and had me in and out in no time.
Kimberly at the Chestnut Location is the best!! She is always polite and courteous since the day i opened my account!!! This Lady Rocks!!
Kimberly was great at attending me today with my needs got us on some good deals on a storage unite and was very nice and respectful😊
Kimberly -Great staff member attended me with great effort walked us through the basic steps of how to use the gate code as well on how to lock the gate thanks for your service!!
Great service super clean facility.
Super secure place to store your stuff. You have to enter in your passcode THREE separate times. A little excessive, in my opinion, but the extra security is more than welcome.
Very clean and safe.
When I first put my stuff here the place was 55/month. Now it has jumped up to 105 and because I am 1/2 a month behind they are selling my my stuff. If I was two months behind I could understand but I'm not even a full month behind. Do not rent here unless you don't want your stuff. Edit. So I borrowed some money to pay these people. Now I found out they cut your lock off if you are 19 days late. So they cut off my lock that I had to buy from them on top of everything else. HORRIBLE
Always clean, attendants are always helpful..
Good facilities. Good customer service.
The staff here is very tenitive out helping out friendly.
It's was a great experience with Kimberly, we were in and out within 10 minutes.
I give it 3 stars because I have mixed feelings. The location is very sketchy. However the units are very clean and secured. I had to rent a storage unit in a quick pinch and it turned out to be a little over 6 months. I kept trying to find a good time for me to get my things out. My finances wasn't matching my abilities to get them out. I received a text message/email stating that my unit was going up 20 some odd dollar's and I couldn't afford the first $53.00. I called about it and the sweet lady told me she would see if I could stay at the rate I was at, but quickly came back with no. I guess no money for a unit is better than a little money for the unit. Why not milk those that pay in a timely fashion but continues to use your facility. So with that said, I removed my things the following weekend. I hurt me financially but it's better in the long run.
The on site manager here, Kimberley, is an absolute gem. She is incredibly helpful and so happy and cheerful all of the time. She will go out of her way for good customer service. She is basically the reason I stay with Public Storage. Thanks a ton Kimberley!
Ms Ashley was a great help
Clean modern facilities, but the limited access hours require you to go on crowded weekends or take a day off work if you work Monday through Friday. The worst however is all restrooms are locked on all floors even during business hours every time I've been there, The one they do open on the main floor has no way to lock the men's room door. I think this is the most unforgivable aspect as a facility is located far away from anything else.
Kimberly was very nice and went out of her way to be helpful!
Diana was great as she gave me all the information I needed. Location is perfect and security around the facility made it easy to sign up and rent a unit. Highly recommend
Ms.Kimberly was very friendly and helpful.
Very nice and clean!!!! Awesome staff
Organized neat and clean
Kimberly was great helping me at the front desk with any questions I had. Love the location, I can get to my unit quick and easy. One of my favorite features is the unique access code I was given to fully access my unit begging at the gate; it makes me feel safe!!
They would get 5 but they have very INCONVENIENT hours
Phenomenal experience! Ashley was very professional and helpful and both ladies made sure I knew everything I needed to know, with a smile. Would recommend 10/10
A great storage location. Ths manager Kimberly is very friendly and personable. She was able to answer all my questions quickly and advisor. She even called me a little after I made my reservation. She is a bubble, happy, friendly lady.
This storage facility is in a very dangerous area and does not have good security. My possessions were stolen because a burglar cut the wire mesh on top of the unit and removed things through the ceiling. The security system, entry and exit controls, and such are ineffective. Avoid this location because your items will not be safe.
Quick and efficient! No contact reservations are great. Kimberly provided great service!!
nice 👌 it's clean and the workers are friendly just don't like the fact no access after 6pm
Laurie has always been a great help with all of the times I’ve needed it, Public Storage has always been reliable and efficient at servicing my needs. Prices are surprising and I have never had a bad experience over the phone or accessing the facility. Thank you for all that you do.
The facility is secure . clean. Excellent lighting both outside and inside of the storage. Professional and friendly management.
The young lady that waited on me, was very kind and considerate. In other words SHE WAS MAGNIFICENT.
Kim was very friendly and efficient! She made the process very fast and throughly explained everything for me. It was a very pleasant experience, and it is all thanks to her!
Kelli was great very helpful and kind.
Excellent service. Kimberly had patience with me and helped me through this process of finding a unit immediately!
Professional staff and facilities appear pretty clean. A few surprises at the cash register I didnt hear about over the phone such as insurance and admin fee. Felt a little pressure even though I really didnt want the unit anymore. I didnt end end up using the unit and was unable to get any money back the following day. Nothing against this location personally, its a Public Storage thing. Update: The location in question actually followed up after our call to discuss options. Corporate policy originally got in the way, but great people and reason prevailed here. My situation was rectified shortly after our conversation. No harm no foul.
Close, clean, good security at site. Right across from Dallas Sheriff’s Office
Overall this a clean and pleasant property. Brenda was very friendly and helpful. I had to call her when I couldn't figure out how to lock my storage. She didn't hesitate to come and assist me. I would give this property a 5 but I have to say the design is very awkward. It's a big building with very small loading doc. The doors will not remain when loading. You have to enter a key code each time. They could at least have a key badge or offer one during move in to check out. There are two elevators which can become congested when several people are moving. Its only one way in and one way out. I appreciate the security but wanted to make people aware that you should not be in a time crunch when moving into this property. I was paying movers $200.00 an hour and became flustered at the time consuming factors. Again great place but be sure to plan!
The facility was clean and secure, but the attitude of the workers/managers was unfriendly and rude, and terrible customer service skills. Because for the lack of hospitality show or given, I will never put anything there again. I hope all other Public Storages are not like this one.
Great pricing. Well-maintained. Great security measures in place. Very comfortable at this location.
Brenda at Public Storage on Chestnut in Dallas was very helpful and courteous. She was aware of all her customers (since only one at a time in the office due to COVID) and managed to juggle multiple people. She was helpful in picking out a storage unit quickly, helping us both on the phone and in person. She was thorough in explaining the way their facility worked and what was in the contract. The facility itself is nice and feels secure. It has an individual customer gate code, a door code and elevator code. There are security cameras you can observe from the office.
They seem to have a difficult time keeping the bathrooms open. I know it's just a storage facility, but when you spend a few hours moving stuff in or out, you might need the facilities. People also aren't great about their masks when moving their stuff in and out, so we just give everyone space and don't touch the walls of the elevator or anything we don't have to. I would love to see someone during the day wiping things down, I have seen someone first thing in the morning, but I don't think that's enough.
Thank you Denman, for your quick and helpful service! He explained everything quickly and was able to get me in and out in less then 20 mins even with some tech issues. Facility is new and clean and super affordable!
Laurie and Denman was great help really enjoyed there service
Shawn was excellent to work with. The entire staff has been very helpful. The space was very clean and everything was explained thoroughly. Would highly recommend!
Brenda provided great service!
Shawn was very friendly and helpful when I came into the store. Awesome guy.
Shawn and Brenda were marvelous! They took care of all my needs and made everything very personable. Thank yall for all yall do!!
Great place for the ppl. Lil pricey although worth it with the wonderfully helpful staff before and during COVID. Pretty sure my things are safe being across the street from a squad station
Great experience and incredibly helpful staff. Denman was professional and excellent to work with. Helped us with exactly what we wanted and took all the necessary COVID-19 precautions throughout the process. Great facillity.
Great place and employees.
Laura & Denman were sooo helpful in making this lease as easy & quick as could be! They helped me decide on exactly the unit to best fit my needs & the move in special was very affordable! I highly recommend this storage facility. The grounds were clean & well kept & they have carts for heavy loads & an elevator which I was thrilled about to help with the ease of storing heavy boxes.
Laura and Kimberly were excellent. Super helpful. Kimberly was really quick and knowledgeable.
Best specials and beautiful customers service by yours truly Kimberly ,she keeps you ahead the game and ready for anything
Laura was great and amazing customer service. Made my moving into my storage easy and organized.
Thank you to Ms. Helen and to Ms. Laura for all there help during this time of madness. Thank you soooo much ladies. For all your help!!!😁😁😁
Kimberly was great and made the process easy and quick while explaining everything!
Kimberly, great person
Helen was extremely kind, and helpful was able to lock me down for a great storage right away. And was extremely flexible with my questions, and very conversational and pleasant dealing with! Will definitely refer her to everybody I know!
Had a great 1st time customer experience thanks to “Kimberly”.
Kim helped me with all my needs, and was friendly, professional, and knew EVERYTHING about the facility, how often there are lock checks, the best ways to access and move into the unit, and even where the uneven curb was, and warned me not to trip! She was so thorough, and so helpful, I think she has made me a PS customer for life! I cannot thank her enough!!
Kimberly was amazing !
Kimberly did a great job of showing up the space, access and tips! Thank you for your help - you were very friendly and efficient!
This location is very clean. Kimberly and Laura were super great and very nice. The professionalism was on point. Thanks ladies.
Kimberly was amazing. Thank you for having such an enthusiastic team at this location.
Kimberly was amazing fast and accurate love her service
WHATS THE PRICE?
Helen was great!!!!
Helen was excellent help me out with evrything I need totally recommend this place and yes ask for Helen she’s the best !
Helen was very helpful. Very good experience. Fast and easy. Thank you.
The property was very clean, the reps were friendly and professional. Kimberly the property manager checked me in to sign my lease. Kimberly was very knowledge about the rules and regs of the business; she had a great personality and demeanor. I would highly recommend Kimberly, her staff and this location for your storage needs.
Kimberly was awesome and very friendly !! She explained everything and I loved touring the facility. The location is very clean and easy to navigate!
Helen was very nice and informative.
Kimberly is the property manager who helped us. She did great. Property was clean and she was so nice.
Very helpful and efficient.
Helen was excellent, easy check in! Great experience overall
Kimberly is the best property manager. She got me into my unit with no problems and was beyond helpful with helping me vacate my unit. Nothing but excellent customer service from not only her but her staff as well. 5 stars and I will most definitely be coming back to her and this facility again for all my future storage needs.
Pamela and the other young lady were very friendly, polite, and welcoming. I would definitely recommend this public storage to everyone I know. The property was very clean and nice. Customer Service A+++
I recommend this location Kimberly was timely and comprehensive with explaining the ins and outs of the facility.
Good storage right beside the police station
We had a great experience with Public Storage on Chestnut St. Kimberly was very helpful to us when we were considering purchasing storage apace. She helped us identify the perfect size storage to fit our needs, and she helped us understand the agreements as well. When we were done with the storage, it was a quick and easy process for check out. We would definitely consider using the storage again.
Jasmine has wonderful customer service . I would recommend anyone to come here.
So thankful for Brittney's assistance on my transfer! She helped everything go incredibly and smoothly. Brittney went above and beyond her duties to make sure I was calm about the moving process! Grateful for her!
Kimberly at the Chestnut location in Dallas went above and beyond helping us with our needs. She made the process fast and easy. Receiving friendly and professional assistance definitely made moving easier. Thanks Kimberly!
Kimberly was awesome. She’s very professional. Kimberly explained everything to us, she answered all of our questions. Her knowledge and her customer service was on point. I would recommend this location to my family and friends. The location very clean and secure.
Came to upgrade my unit and Kimberly and Christy were very friendly and efficient and got me in and out very quickly. Would definitely recommend sending others here for their storage needs due to the friendly staff.
Kimberly is amazing! Very knowledgeable and friendly!
Great customer service! Kimberly was super friendly and helpful!
Walked in to discuss storage units.. Both Helen and Kimberly were awesome!! Very knowledgeable, quick, efficient and seem to really enjoy what they do. Highly recommended! I did sign up today!!
Came in today to see the sizes of the storage unit in person and decide what we needed. Jasmine was very helpful and answered all our questions. The process was quick and very easy and we were very satisfied with the place and service.
Very clean and surprisingly affordable units. Kimberly, the property manager, is great.
Jasmine: Great customer services very friendly and helpful.
Alex in Jasmine where very friendly and nice they helped us out with everything we needed help with especially with the questions we had for them about the property in the storage space.
Great customer service from Brittany and Kimberly!!!
It's was a great experience Laurie was perfect and great job
Kimberly was very great at communicating and showing me around my storage area.
Kimberly and Jasmine were amazing. Love the cleanliness of the place.
Love it❣️ The Chestnut address is brand new, clean and the temperature is perfect for storing special items! The security is great, and managers Jackie, Laurie and Kimberly have been so friendly and helpful❣️ I definitely recommend this location, and there is great food/drink nearby!!!!
Staff at the facility are great, especially Kimberly who helped me get set up with a great unit.
Great experience. Kimberly and Laurie were awesome!
Great customer service
She was great! She had a lot of patience and smiles!
Friendly staff. Property is new and excellent working condition.
Kimberly gave us wonderful customer service! Facility is clean.
Kim was absolutely amazing!
Ms. Jackie was nice and very fast with serves she is a wonderful lady keep her here.
Kimberly the property manager and Kelli was awesome and professional. The units were well maintained and she had GREAT customer service! I highly recommend this storage place!!