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Address

1611 Chestnut St
Dallas, TX 75226

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-808-6356

972-808-6356

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

972-808-6356

972-808-6356

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 48/mo $59
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 71/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 71/mo $89
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • New

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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    10'x4'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    Small 10'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 83/mo $104
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 86/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 89/mo $111
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 108/mo
    Online only price
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 108/mo $135
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 133/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 133/mo $167
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 161/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 161/mo $201
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 162/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 162/mo $203
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 196/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 196/mo $245
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 226/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 226/mo $282
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Old East Dallas Storage Units Off I-30

Deep Ellum self storage is by the intersection of I-30 and I-45 near Cotton Bowl Stadium. This brand new storage facility is also adjacent to Uptown and South Dallas, with climate controlled storage and more than 1,100 storage units.
Deep Ellum is a vibrant artistic community filled with theaters, music venues and art galleries, making this a rather cosmopolitan space to find cheap storage.
Our affordable 5x10 storage units are great for storing paintings, costumes, sound equipment and other odds and ends.
Our 10x10 storage units can hold about three rooms' worth of stuff, furniture and all. These units are ideal if you are moving to or from the area and need to keep your belongings somewhere in between residences.
Got a bigger haul? Our 10x20 storage units are massive. Store large, bulky items like couches, beds, bookshelves, refrigerators – a whole house, if you need it.
This storage facility is open seven days a week, with extended hours for keypad access. Stop by today and let Public Storage help you get a handle on clutter.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 263)

June 6, 2023
Google Public Storage Myrakle Sutton
Joshua was a great help . Help me moved in thank you for all your hard work Joshua ! Keep up the good work😀
June 2, 2023
Google Public Storage Joseph York
Shanda has good customer service and informed me about everything
June 1, 2023
Google Public Storage Charles Woods
Shanda was so amazing
June 1, 2023
Google Public Storage Lisa Craver
Shanda was very helpful and have great customer service
June 1, 2023
Google Public Storage thirdcoast hippy
Shanda was amazing and made this whole process nice and easy. Explained everything to me very thoroughly with a smile on her face. Made getting this storage unit a very pleasant experience!!
May 28, 2023
Google Public Storage Angelica Kuluo
Josh and Shonda was awesome they was a great help got me moved in in under 30 minutes… love their personality together they went above and beyond definitely secure with having my belongings here 5 ✨
May 27, 2023
Google Public Storage Roberto Martinez
I had a storage unit at this location and the pricing just spiked up more than half of what I paid when I started renting a unit. Although there is a lot of gate and door code to access before entering the unit, my unit was open and 90% of my items were gone. Public storage did not even inform me that there was a break in the fourth floor. Usually no one is the front door had to wait a long time. Apparently they didn’t notice my lock hatch was damage that is the reason they didn’t inform me which is crazy because the unit literally behind me was burglarized too. Joshua also said he see “all the hatches everyday” and somehow mine was perfectly fine. They could’ve inform at least the people nearby the units that was broken in. Do not recommend because of the pricing and not secure.
May 25, 2023
Google Public Storage Jason Robinson
Shanda and Joshua are the two to come see they was both busy but still gave me the best customer service ever thank you
May 25, 2023
Google Public Storage Edward caudle
May 22, 2023
Google Public Storage Samantha Lira
Josh and Shanda have the best customer service they made our move in so easy thank you guys
May 22, 2023
Google Public Storage Keyshun Stevenson
Shanda and Joshua are wonderful at what they do those two made my wife and my move in so easy and feel safe and secure so many security cameras
May 16, 2023
Google Public Storage Frankie McQuade
May 15, 2023
Google Public Storage X Customs
Very detailed very helpful super respectful honest and went into depth about everything had a clear understanding and made sure that i had everything i needed- shanda and Josh
May 15, 2023
Google Public Storage will B
Very help very respectful went into depth about what was needed asked me questions to make sure I understood everything very nice and honest communicated everything asked questions so I understood-Shanda and josh
May 11, 2023
Google Public Storage chet charles
Shonda service was complete and through and with a smile that’s why I giving her 5 Starship
April 30, 2023
Google Public Storage Telicia Campbell
April 30, 2023
Google Public Storage Tay’s World
The location was very friendly, Josh and Shanda was helpful and helped me get a last minute storage. All smiles
April 29, 2023
Google Public Storage Duane G “NONO” Roach
April 26, 2023
Google Public Storage Stephen Wood (Meansr55)
Nice,Clean,and the lady at counter was people are nice and courteous I will go back and I will tell my friends about it
April 23, 2023
Google Public Storage Antionette Hopkins (Nette)
They're not open enough hours for the folks that working 9 to 5. It should at least be accessible til 7:30 or 8 pm.
April 19, 2023
Google Public Storage Matt Vice
If I can make one recommendation for how to navigate storing your property with Public Storage @ Chestnut, work with your local managers, not corporate customer support, if you have an issue arise. From my dealings with them, I get the feeling that the site and area manager both care about the customer service provided and certainly helped me out when I needed it.
April 15, 2023
Google Public Storage Titianna Cole
Joshua was very informative and detail very sweet and had the best customer service helped me out a whole lot
April 8, 2023
Google Public Storage rachel9423
Josh and shanda are amazing at what they do thank you!
April 3, 2023
Google Public Storage Chiquita Williams
April 2, 2023
Google Public Storage Jessenia Huerta
Thank you Joshua for making my move in so easy!!!
March 30, 2023
Google Public Storage Cordarius Talyor
Shanda was the best. The best service I had.
March 30, 2023
Google Public Storage Ashley Ivy
Shanda was extremely nice very professional and she helped with everything we needed
March 22, 2023
Google Public Storage Carol Lowe
Joshua was a great help made my experience amazing and stress free!
March 20, 2023
Google Public Storage Antrinette Smith
Shanda was great and very helpful with everything.
March 14, 2023
Google Public Storage Daphne Wolford
Standard was 👌
March 8, 2023
Google Public Storage Sin Sin
March 7, 2023
Google Public Storage Lee Jefferson
Very good outstanding thanks.
March 1, 2023
Google Public Storage Sarah Schendel
Joshua provided great customer service. I had started renting a unit at Public Storage but I decided to go with a different storage company. Joshua made the cancellation process quick, easy and he sent me an e-mail receipt with the amount that I could get a refund for immediately after I spoke to him on the phone. It's customer service like that that makes customers consider using a company's service in the future. Thank you Joshua!
February 23, 2023
Google Public Storage Queen Golden
Josh was great! Good costumer service and he’s very sweet!!!!
February 22, 2023
Google Public Storage linda west
Shanda very nice and thank her for her service
February 22, 2023
Google Public Storage Damian Smith
Shanda have good customer service and very friendly and nice
February 20, 2023
Google Public Storage Douglas Howard
Yulette was amazing. I never rented a unit before and was unfamiliar with the entire process. Not only did Yulette help me - she also guided me to through the entire process. She is the reason I would come back! Amazing job!
February 20, 2023
Google Public Storage DM Interprise (DMI)
Come see the property manager Joshua he is always vary nice and knows the answer to all my questions every time
February 14, 2023
Google Public Storage Juan Salas
Joshua helped with the rental space! Super nice and super helpful! Very informative! The space is definitely safe and secure!
February 13, 2023
Google Public Storage Rachel
Great check in experience! Shanda was fantastic :) smooth, efficient and helpful. Clean facilities, easy parking and lots of security cameras.
January 31, 2023
Google Public Storage Nicole Fillie
They were kind and helpful
January 28, 2023
Google Public Storage Dwana Roberson
Shanda and stephnie were great it was a pleasure dealing with them
January 26, 2023
Google Public Storage Bruce Justice
Shanda was very courteous
January 25, 2023
Google Public Storage Rockie Moments
No one is ever at the front desk and the front door is always locked…
January 19, 2023
Google Public Storage Carmille Majors
If you're looking for a public storage go to the one on Chestnut and see Shanda. When we walked in it was 2 ppl in front of us but she still acknowledged us and said I'll be with you in a minute. She was really nice but also professional and helped with figuring what size storage unit I really needed. She also had no problem explaining everything and or answering the million questions I was asking.🤣
January 19, 2023
Google Public Storage Jovan Williams
Shanda is such a great worker. She was very knowledgeable and answered every question I had. She was very patient and friendly. She has great customer service
January 18, 2023
Google Public Storage Jess Alvarado
Joshua was such a great help thank you plubic storage
January 16, 2023
Google Public Storage Jeff
Joshua,Shanda,and Stephanie are great at what they do amazing customer service thank you.
January 12, 2023
Google Public Storage Ernesto Vallin
Shanda she is a very special person and incredible very hard worker in her job I'm very happy with her acitud. She is one of the best people that I meet today
January 10, 2023
Google Public Storage Jessica Mettlen
Joshua was totally completely helpful all smiles and welcoming thank you for your help with my public storage needs
January 2, 2023
Google Public Storage Tytynisha Moorer
Joshua and Shanda are the best come see either one they will help u out thank you
December 30, 2022
Google Public Storage Brandon Williams
This location has the best customer service I every experienced. Shonda is the best all around when it comes to complete customer service!! Thanks You Rock!!
December 27, 2022
Google Public Storage Cam Smith
Josh is a great guy I went here to get a storage unit and my phone died and he let me charge my phone and gave me a great price on my storage unit, would recommend
December 27, 2022
Google Public Storage Chante Strickland
Joshua was the best!! Made everything so much easier on me with his patience and kindness!! Y’all rock thanks so much!!!
December 23, 2022
Google Public Storage Husein Alibhai
Smooth, super friendly and kind front person, Yuletide, saved the day and was a gem of a person. Thank you!
December 19, 2022
Google Public Storage Brittany D
I had the privilege of working with Ms.Shanda and she was AMAZING!!! She was so helpful, very informative and really professional, best experience I've had working with a storage company. I would highly recommend anyone I know to this public storage!
December 10, 2022
Google Public Storage Angela Munoz
This place is great. They are very understanding. Josh is the guy in charge so definitely let him assist you.
December 10, 2022
Google Public Storage anthony greg
wonderful spot to leave your extra belongings. josh knows how to run this property. very clean he keeps it and very understanding.
November 29, 2022
Google Public Storage Rollow Lawrence
👍 👌 👍 10 out of 10 was very helpful.♨️
November 28, 2022
Google Public Storage Reva Libby
Joshua is extremely helpful when i came to rent my unit it was very clean and he even offered me and my kids drinks. I recommend coming to this public storage...he was very professional and kind
October 18, 2022
Google Public Storage S Madison
I have no idea how the rating is so high. This Chestnut st location has been a problem since the 1st day. Not explained that they close at 530/6pm each day. I was locked out same day moving in. 2nd month card was not put on autopay charged a late fee. 4mths after move in rent increased. Next month after that card payment didn't go thru again said it was on me.The next month bank draft didn't go thru said employee entered it wrong. I sent bank statements to show money has been there every month, refunded late fee after several conversations with corporate. The next month samething and charged late fee. I'm just done at this point, I tried.
October 16, 2022
Google Public Storage Jess Brown
Joshua is a kind helpful person that works here and I recommend to ask him for help if you need anything he helped us move the chart he rented too us and even gave us a few bottles of water because it was so hot the other day. Public storage is lucky to have him work for them! Thanks again Joshua!
October 14, 2022
Google Public Storage October Toy
Great customer service every time I’ve needed assistance. I recently vacated my unit and I must say that the manager Kim helped assure me that I wouldn’t be charged after leaving which eased my concerns so much. Clean facility, passcode secured, easy location and no weird smells inside the storage building.The facility wasn’t too hot in the summer and or cold right now so I liked not being outside in Texas lol. Overall I would use this location again if needed.
October 9, 2022
Google Public Storage Rene Fites
Service is trash and they never answer the phone
September 18, 2022
Google Public Storage Six Wishez
Yesterday my 8 year old son , neighbor and self was trapped in your hot elevator for over 10 minutes. We arrived on time to drop my neighbors things off and the elevator would NOT go to our floor, instead stopped between floors and left the doors closed. This indeed was a hot humid, buried alive type of feeling. Please correct. Please
September 17, 2022
Google Public Storage Lisa deaver
Joshua is great help and public storage is lucky to have him.
September 11, 2022
Google Public Storage Cardell Douglas
August 20, 2022
Google Public Storage Jacob Duran
August 20, 2022
Google Public Storage Carrie Enocksen
Only one elevator working, made long waiting. Took 3 hrs to and at least an hour was waiting for the elevator.
August 17, 2022
Google Public Storage Blake Ingram
Man Josh was just such a chill and helpful person to work with that it really shouldn’t go without mention. Thanks for making my experience there awesome brother
August 11, 2022
Google Public Storage LaSaundra Davis
Joshua is amazing! He went above and beyond and made my move seem seamless! Keep up the awesome work man!
August 11, 2022
Google Public Storage m C
Awesome customer service
August 6, 2022
Google Public Storage Figgy Phresh
Nice clean store and Joshua was very helpful. I really appreciate the customer service.
August 3, 2022
Google Public Storage Rayson Cooks
One elevator is always down and they never know where their equipment is
July 31, 2022
Google Public Storage Eric of the Lee family
They Close at 5pm & The Elevator's Shet Down at 6pm ON THE DOT!!! AN, WOW Only 1 Elevator... Working!!! An, the Parking Lot, is So Small it's Ridiculous... An, There is no parking Zone ! Where the Ramps/Loading Location !
July 30, 2022
Google Public Storage Jerimee Savage
July 26, 2022
Google Public Storage Solang Buchanaan
Joshua was professional, informative and helped to make my move process so easy! The facility is secure and my unit was clean. I definitely recommend this facility.
July 15, 2022
Google Public Storage Fletcher Hamilton
Phyneice gave me excellent service for customer first time experience with public storage totally satisfied
July 12, 2022
Google Public Storage Brkodawn T Carter
Jessica and Joshua are excellent reps.
July 11, 2022
Google Public Storage Terrence Brown
Awesome experience with Joshua at the Dallas location on Chestnut. He was very friendly and helpful!
June 25, 2022
Google Public Storage Verlinda Johnson
The Best service in the area Alexis
June 18, 2022
Google Public Storage Jon Milan
Keoughsha was an amazing help when i needed to switch lockers it was a swift an easy process
June 3, 2022
Google Public Storage Monsse Cibrian
The storage is cute and all but let me tell you .. KIMBERLY IS AMAZING!! , the greatest costumer service ever! But it is super clean and it looks very secure so I Definitely recommend it to everyone one!!
May 30, 2022
Google Public Storage Chris Richardson
Kim was extremely helpful and went out of her way to ensure I was able to access my unit after driving from out of town. Next time I need storage in Dallas I am for-sure coming back!
May 25, 2022
Google Public Storage Matthew Ecton
Kimberly was so helpful answering all of our questions in order to find the unit which best fit our needs. Phenomenal experience, would absolutely recommend.
May 11, 2022
Google Public Storage E. Johnson
May 5, 2022
Google Public Storage Invoices Auctions
Awesome experience. Mrs. Kim was friendly and Zach was very helpful! Thanks so much.
May 5, 2022
Google Public Storage Adelina Martinez
Kimberly was awesome super friendly and very helpful!! Thank you!
May 1, 2022
Google Public Storage Hector Hernandez
We came by and had some questions about our unit and Kimberly was very knowledgeable and super friendly. I definitely recommend this place and thank you to Kimberly for being awesome!
April 22, 2022
Google Public Storage Dexter Thompson
Hands down one of the best decisions I've made!
April 20, 2022
Google Public Storage Krstivoje
Ljubazni su
April 15, 2022
Google Public Storage Anthony Scott
April 12, 2022
Google Public Storage Breanna Keaton
Kimberly was awesome 😎👍
April 12, 2022
Google Public Storage LaDarius Keaton
Kimberly gave us the greatest customer service experience ever.
March 23, 2022
Google Public Storage Delishia J
Kimberly & Kerena we’re nice & efficient! Great customer service!
March 20, 2022
Google Public Storage LaKeitha Mi'Chelle
I Was Assisted By Rhonda(Unsure of Last Name) Had Great Customer Service. She Was Polite, Patient, & With This Being My First Experience Very Helpful. The Location Was Clean and Secure.
March 15, 2022
Google Public Storage Alania Foxx
Kimberly was super friendly, knowledgeable, and helpful!
February 17, 2022
Google Public Storage Melissa Swindle
February 16, 2022
Google Public Storage Gerald Bell
February 13, 2022
Google Public Storage Dolly Lynch
Kimberly was so awesome. Great customer service and she made the process soooooo easy
February 12, 2022
Google Public Storage A T
Thank you Keisha and Rhonda for the move in thanks ladies
February 11, 2022
Google Public Storage Anthony Villarreal
Thank you keisha and Rhonda
January 18, 2022
Google Public Storage Sulema Luna
January 18, 2022
Google Public Storage Gwendolyn Lucas
January 13, 2022
Google Public Storage Gregory Holbert
Kimberly was great. I am so thankful for her
January 12, 2022
Google Public Storage ahmanda sanford
Kimberly was very thorough about explaining everything to me. Has top notch customer service 🥳
December 18, 2021
Google Public Storage Demetrius Hardwrick
Keisha and Rhonda were very professional and courteous. They took time to help me initiate the move in process. I truly appreciate the excellent customer service they exuded.
December 12, 2021
Google Public Storage Ceci Flores
Keisha was so helpful with me in helping me rent a storage unit today . It has been over whelming in moving items out of my mothers house and with her help I am able to feel comfortable in getting this task done.
December 12, 2021
Google Public Storage Michael Austin
Keisha
December 12, 2021
Google Public Storage Kristin Hampton
Keisha was amazing! My move in went flawlessly and she gave me all of the information. Her energy was beautiful!
December 11, 2021
Google Public Storage Thowd Ent
BIG TRASH PLEASE AVOID FIND MS BRENDA HAMPTON LOCATION INSTEAD MS BRENDA WENT ABOVE AND BEYOND WHILE CORPORATE SAT ON THEIR HANDS
December 8, 2021
Google Public Storage Brigida Walker
December 8, 2021
Google Public Storage Mia Jones
November 22, 2021
Google Public Storage Tonia Nelson
The Customer service is excellent! Diana really took the time to explain everything to me and tried to accommodate my disability issues as well. Quite satisfied with this facility!
November 20, 2021
Google Public Storage Sandra Sanders
Forgive me for forgetting your name beautiful lady...Only lady working in the office on Saturday. I can truly say from answering the phone of customers to completing my reservation and throwing me out the office to run help customers...lol I did not mind at all.. This lady was all over the place in a good way.... I'm always in a positive spirit and I can tell this lady is also.. 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ from me 😘... Sandra( New Customer)
November 19, 2021
Google Public Storage Kevin B
After paying admin fees and signing paperwork online they have my unit locked up after 4 days of my move in date, I go in to see why it's locked up and they don't have an explanation. No access after 6 so be sure to get everything moved in during work hours. I stood next to my unit waiting for it to be unlocked for 30mins and no one showed up, went back down to the office and it's locked up with no one in sight. Thanks Public Storage for taking my money and leaving my stuff homeless along with myself.
November 8, 2021
Google Public Storage Mya Cab
I had a pleasant, friendly smooth service with Diana she had just returned back and she was very helpful and completed my move pretty quickly thanks for all your help! She deserves a raise🙂
October 30, 2021
Google Public Storage Rasheid Shakir
Diana is amazing example 😉 of customer service.
October 29, 2021
Google Public Storage Mitchell Meyer
After 6 months of storing here, I received notification of a rent increase (which I understand due to inflation), but by 36% (which is far higher than inflation...). I'd call that a bait and switch. Also, it's been a pain to access my unit as the facility is locked down by 6pm every evening. So anybody with a standard 9-5 job (and I work till after 6) has to rush over to the storage unit after work, and you still wouldn't have much time to load/unload things. Efforts to gain 'after-hours' access to my belongings has been denied, challenged, or failed to work.
October 29, 2021
Google Public Storage Danisha Cook
Diana gave great customer service fully educated me on the units an the insurance. Helped me save a lil money. Showed how this location is a lot more advanced an has tools to help store my items.
October 26, 2021
Google Public Storage Dat Boy
October 23, 2021
Google Public Storage michael ovalle
Diane and company were very very helpful today. In and out within 10 minutes. Great customer service very kind and helpful.
October 11, 2021
Google Public Storage Jessica Lee
Kimberly and Keisha helped me. They were so nice, quick, and knowledgeable. At first I got a 5x10 and realized it wasn’t going to be big enough. These two ladies helped me get everything swapped out very quickly and made sure it would be the best for me. They are great!
October 1, 2021
Google Public Storage Nicole McWhorter
Great facility. The security is on point and the location is easily accessed. Beautiful facility with modern accessibility features. Diana set me up quickly with the perfect unit to fit all my needs. Kimberly was amazing at assisting me with any additional help I needed, carts, etc. I would absolutely recommend this place to my friends and family!
September 23, 2021
Google Public Storage Akesha Eatmond
Location was clean and the manager was able to help me save alot of money. Stephen was in training but had great customer service and had me in and out in no time.
September 22, 2021
Google Public Storage Kitha Bell (Precious Pecan)
Kimberly at the Chestnut Location is the best!! She is always polite and courteous since the day i opened my account!!! This Lady Rocks!!
September 22, 2021
Google Public Storage Darron Perkins
September 21, 2021
Google Public Storage Jacquelynn Corona
Kimberly was great at attending me today with my needs got us on some good deals on a storage unite and was very nice and respectful😊
September 21, 2021
Google Public Storage Cosmics z
Kimberly -Great staff member attended me with great effort walked us through the basic steps of how to use the gate code as well on how to lock the gate thanks for your service!!
September 12, 2021
Google Public Storage Mauro Q.
Great service super clean facility.
September 1, 2021
Google Public Storage Dwayne Nelson
August 14, 2021
Google Public Storage Martin Parker
Super secure place to store your stuff. You have to enter in your passcode THREE separate times. A little excessive, in my opinion, but the extra security is more than welcome.
August 14, 2021
Google Public Storage Queen “Izza Shay” Shay22
August 14, 2021
Google Public Storage Yahia Alzahrani
Very clean and safe.
July 27, 2021
Google Public Storage Chuck Parker
When I first put my stuff here the place was 55/month. Now it has jumped up to 105 and because I am 1/2 a month behind they are selling my my stuff. If I was two months behind I could understand but I'm not even a full month behind. Do not rent here unless you don't want your stuff. Edit. So I borrowed some money to pay these people. Now I found out they cut your lock off if you are 19 days late. So they cut off my lock that I had to buy from them on top of everything else. HORRIBLE
July 12, 2021
Google Public Storage Gary Dessesaure
Always clean, attendants are always helpful..
July 11, 2021
Google Public Storage Chris G
Good facilities. Good customer service.
June 29, 2021
Google Public Storage Gill Lee
The staff here is very tenitive out helping out friendly.
June 17, 2021
Google Public Storage Demarion Hopson
It's was a great experience with Kimberly, we were in and out within 10 minutes.
June 15, 2021
Google Public Storage LaSonya Callahan
I give it 3 stars because I have mixed feelings. The location is very sketchy. However the units are very clean and secured. I had to rent a storage unit in a quick pinch and it turned out to be a little over 6 months. I kept trying to find a good time for me to get my things out. My finances wasn't matching my abilities to get them out. I received a text message/email stating that my unit was going up 20 some odd dollar's and I couldn't afford the first $53.00. I called about it and the sweet lady told me she would see if I could stay at the rate I was at, but quickly came back with no. I guess no money for a unit is better than a little money for the unit. Why not milk those that pay in a timely fashion but continues to use your facility. So with that said, I removed my things the following weekend. I hurt me financially but it's better in the long run.
June 15, 2021
Google Public Storage kyle griffinston
June 12, 2021
Google Public Storage BigHomieCed
June 12, 2021
Google Public Storage Vanessa T
The on site manager here, Kimberley, is an absolute gem. She is incredibly helpful and so happy and cheerful all of the time. She will go out of her way for good customer service. She is basically the reason I stay with Public Storage. Thanks a ton Kimberley!
June 4, 2021
Google Public Storage Willie Ferguson
Ms Ashley was a great help
May 27, 2021
Google Public Storage Brian Justin DUNPHY HOBBS
Clean modern facilities, but the limited access hours require you to go on crowded weekends or take a day off work if you work Monday through Friday. The worst however is all restrooms are locked on all floors even during business hours every time I've been there, The one they do open on the main floor has no way to lock the men's room door. I think this is the most unforgivable aspect as a facility is located far away from anything else.
May 27, 2021
Google Public Storage Jamee Jones
Kimberly was very nice and went out of her way to be helpful!
May 27, 2021
Google Public Storage Julio Guerra
Diana was great as she gave me all the information I needed. Location is perfect and security around the facility made it easy to sign up and rent a unit. Highly recommend
May 21, 2021
Google Public Storage Jeremiah Adams
Hi I just came from here and Mrs Alicia was do nice and kind and very pretty to the point recommend a place for your storage
May 4, 2021
Google Public Storage Fermin Jaime
April 25, 2021
Google Public Storage deidre smith
Ms.Kimberly was very friendly and helpful.
April 22, 2021
Google Public Storage Connie Davis
Very nice and clean!!!! Awesome staff
April 21, 2021
Google Public Storage william ferrell
Organized neat and clean
April 17, 2021
Google Public Storage Sunyell Stewart
April 16, 2021
Google Public Storage Yoli Hernandez
Kimberly was great helping me at the front desk with any questions I had. Love the location, I can get to my unit quick and easy. One of my favorite features is the unique access code I was given to fully access my unit begging at the gate; it makes me feel safe!!
April 7, 2021
Google Public Storage Samantha Atterson
They would get 5 but they have very INCONVENIENT hours
April 7, 2021
Google Public Storage Lajoya Shaw
March 15, 2021
Google Public Storage Tim Brown
March 10, 2021
Google Public Storage Catherine
Phenomenal experience! Ashley was very professional and helpful and both ladies made sure I knew everything I needed to know, with a smile. Would recommend 10/10
February 25, 2021
Google Public Storage Andrew Atterson
A great storage location. Ths manager Kimberly is very friendly and personable. She was able to answer all my questions quickly and advisor. She even called me a little after I made my reservation. She is a bubble, happy, friendly lady.
February 9, 2021
Google Public Storage Priscilla Pendleton
February 7, 2021
Google Public Storage Cliff Sanden
This storage facility is in a very dangerous area and does not have good security. My possessions were stolen because a burglar cut the wire mesh on top of the unit and removed things through the ceiling. The security system, entry and exit controls, and such are ineffective. Avoid this location because your items will not be safe.
February 3, 2021
Google Public Storage Jasmine Holland
January 2, 2021
Google Public Storage Rosana Flores
December 28, 2020
Google Public Storage Brian King
Quick and efficient! No contact reservations are great. Kimberly provided great service!!
December 26, 2020
Google Public Storage scooby Luv
nice 👌 it's clean and the workers are friendly just don't like the fact no access after 6pm
December 24, 2020
Google Public Storage Anthony Plourde
December 5, 2020
Google Public Storage Gatokal
Laurie has always been a great help with all of the times I’ve needed it, Public Storage has always been reliable and efficient at servicing my needs. Prices are surprising and I have never had a bad experience over the phone or accessing the facility. Thank you for all that you do.
December 4, 2020
Google Public Storage Barbara Moore
The facility is secure . clean. Excellent lighting both outside and inside of the storage. Professional and friendly management.
December 1, 2020
Google Public Storage Majuana Alaneme
December 1, 2020
Google Public Storage Rana Wofford
The young lady that waited on me, was very kind and considerate. In other words SHE WAS MAGNIFICENT.
November 7, 2020
Google Public Storage Kayla Sieger
Kim was very friendly and efficient! She made the process very fast and throughly explained everything for me. It was a very pleasant experience, and it is all thanks to her!
November 7, 2020
Google Public Storage Charles Knox
Kelli was great very helpful and kind.
November 2, 2020
Google Public Storage Jazz Richardson
September 22, 2020
Google Public Storage Koi Milton
Excellent service. Kimberly had patience with me and helped me through this process of finding a unit immediately!
September 22, 2020
Google Public Storage Desmond Witherspoon
Professional staff and facilities appear pretty clean. A few surprises at the cash register I didnt hear about over the phone such as insurance and admin fee. Felt a little pressure even though I really didnt want the unit anymore. I didnt end end up using the unit and was unable to get any money back the following day. Nothing against this location personally, its a Public Storage thing. Update: The location in question actually followed up after our call to discuss options. Corporate policy originally got in the way, but great people and reason prevailed here. My situation was rectified shortly after our conversation. No harm no foul.
September 20, 2020
Google Public Storage Alfredo Aguirre
September 4, 2020
Google Public Storage Jamey Bowen
Close, clean, good security at site. Right across from Dallas Sheriff’s Office
August 13, 2020
Google Public Storage Monae Megan
August 5, 2020
Google Public Storage Nicole Leeper
Overall this a clean and pleasant property. Brenda was very friendly and helpful. I had to call her when I couldn't figure out how to lock my storage. She didn't hesitate to come and assist me. I would give this property a 5 but I have to say the design is very awkward. It's a big building with very small loading doc. The doors will not remain when loading. You have to enter a key code each time. They could at least have a key badge or offer one during move in to check out. There are two elevators which can become congested when several people are moving. Its only one way in and one way out. I appreciate the security but wanted to make people aware that you should not be in a time crunch when moving into this property. I was paying movers $200.00 an hour and became flustered at the time consuming factors. Again great place but be sure to plan!
July 30, 2020
Google Public Storage Shoronda Kellum
The facility was clean and secure, but the attitude of the workers/managers was unfriendly and rude, and terrible customer service skills. Because for the lack of hospitality show or given, I will never put anything there again. I hope all other Public Storages are not like this one.
July 29, 2020
Google Public Storage Preacher
Great pricing. Well-maintained. Great security measures in place. Very comfortable at this location.
July 21, 2020
Google Public Storage Ruben Levins
Brenda at Public Storage on Chestnut in Dallas was very helpful and courteous. She was aware of all her customers (since only one at a time in the office due to COVID) and managed to juggle multiple people. She was helpful in picking out a storage unit quickly, helping us both on the phone and in person. She was thorough in explaining the way their facility worked and what was in the contract. The facility itself is nice and feels secure. It has an individual customer gate code, a door code and elevator code. There are security cameras you can observe from the office.
July 18, 2020
Google Public Storage Judith Wyo
They seem to have a difficult time keeping the bathrooms open. I know it's just a storage facility, but when you spend a few hours moving stuff in or out, you might need the facilities. People also aren't great about their masks when moving their stuff in and out, so we just give everyone space and don't touch the walls of the elevator or anything we don't have to. I would love to see someone during the day wiping things down, I have seen someone first thing in the morning, but I don't think that's enough.
July 15, 2020
Google Public Storage George Williams
July 14, 2020
Google Public Storage William Aish
July 13, 2020
Google Public Storage Emily T
Thank you Denman, for your quick and helpful service! He explained everything quickly and was able to get me in and out in less then 20 mins even with some tech issues. Facility is new and clean and super affordable!
July 13, 2020
Google Public Storage Raul Garcia
July 12, 2020
Google Public Storage Patrick Whitfield
Laurie and Denman was great help really enjoyed there service
July 11, 2020
Google Public Storage Lacey Recht
Shawn was excellent to work with. The entire staff has been very helpful. The space was very clean and everything was explained thoroughly. Would highly recommend!
July 9, 2020
Google Public Storage jennithia gabriel
July 6, 2020
Google Public Storage Just Me
Brenda provided great service!
July 3, 2020
Google Public Storage Loni Vega
Shawn was very friendly and helpful when I came into the store. Awesome guy.
July 3, 2020
Google Public Storage FINAL horiZzon (FINALhoriZzon)
Shawn and Brenda were marvelous! They took care of all my needs and made everything very personable. Thank yall for all yall do!!
June 21, 2020
Google Public Storage Martha Hill “Mara X” Holloway
Great place for the ppl. Lil pricey although worth it with the wonderfully helpful staff before and during COVID. Pretty sure my things are safe being across the street from a squad station
June 14, 2020
Google Public Storage Brandon Hennessy
Great experience and incredibly helpful staff. Denman was professional and excellent to work with. Helped us with exactly what we wanted and took all the necessary COVID-19 precautions throughout the process. Great facillity.
May 30, 2020
Google Public Storage James deloach
May 26, 2020
Google Public Storage Landon Talkington
Great place and employees.
May 24, 2020
Google Public Storage Michelle Bannick
Laura & Denman were sooo helpful in making this lease as easy & quick as could be! They helped me decide on exactly the unit to best fit my needs & the move in special was very affordable! I highly recommend this storage facility. The grounds were clean & well kept & they have carts for heavy loads & an elevator which I was thrilled about to help with the ease of storing heavy boxes.
May 9, 2020
Google Public Storage Leah Kagan
Laura and Kimberly were excellent. Super helpful. Kimberly was really quick and knowledgeable.
April 2, 2020
Google Public Storage Tigar Black Nation
Best specials and beautiful customers service by yours truly Kimberly ,she keeps you ahead the game and ready for anything
March 25, 2020
Google Public Storage phillip raney
Laura was great and amazing customer service. Made my moving into my storage easy and organized.
March 23, 2020
Google Public Storage Angel Beasley
Thank you to Ms. Helen and to Ms. Laura for all there help during this time of madness. Thank you soooo much ladies. For all your help!!!😁😁😁
March 20, 2020
Google Public Storage Arlenis Guerrero
Kimberly was great and made the process easy and quick while explaining everything!
March 20, 2020
Google Public Storage k g
Kimberly, great person
March 16, 2020
Google Public Storage Aalaa Buisier
Helen was extremely kind, and helpful was able to lock me down for a great storage right away. And was extremely flexible with my questions, and very conversational and pleasant dealing with! Will definitely refer her to everybody I know!
March 12, 2020
Google Public Storage Gino Cooper
Had a great 1st time customer experience thanks to “Kimberly”.
March 12, 2020
Google Public Storage Shanna Jackson
Kim helped me with all my needs, and was friendly, professional, and knew EVERYTHING about the facility, how often there are lock checks, the best ways to access and move into the unit, and even where the uneven curb was, and warned me not to trip! She was so thorough, and so helpful, I think she has made me a PS customer for life! I cannot thank her enough!!
March 11, 2020
Google Public Storage William Ricks
Kimberly was amazing !
March 5, 2020
Google Public Storage Sioux Sinnott
Kimberly did a great job of showing up the space, access and tips! Thank you for your help - you were very friendly and efficient!
February 27, 2020
Google Public Storage roni 703
This location is very clean. Kimberly and Laura were super great and very nice. The professionalism was on point. Thanks ladies.
February 20, 2020
Google Public Storage Weldon Monday
Kimberly was amazing. Thank you for having such an enthusiastic team at this location.
February 15, 2020
Google Public Storage Willies type 2 hvac test Jones
Very nice
February 15, 2020
Google Public Storage Tamisha Smith
February 4, 2020
Google Public Storage Tamisha Smith
Kimberly was amazing fast and accurate love her service
February 3, 2020
Public Storage Lupita Lzma-Rbls
WHATS THE PRICE?
February 3, 2020
Google Public Storage MARY JANE CAMPBELL (Cakesbaby)
Helen was great!!!!
February 2, 2020
Google Public Storage Ignacio Labastida
Helen was excellent help me out with evrything I need totally recommend this place and yes ask for Helen she’s the best !
February 2, 2020
Google Public Storage Ruth Jimenez
Helen was very helpful. Very good experience. Fast and easy. Thank you.
January 25, 2020
Google Public Storage Shawn Springer
The property was very clean, the reps were friendly and professional. Kimberly the property manager checked me in to sign my lease. Kimberly was very knowledge about the rules and regs of the business; she had a great personality and demeanor. I would highly recommend Kimberly, her staff and this location for your storage needs.
January 24, 2020
Google Public Storage S B
Kimberly was awesome and very friendly !! She explained everything and I loved touring the facility. The location is very clean and easy to navigate!
January 17, 2020
Google Public Storage Someone “Mufasa” Else
January 4, 2020
Google Public Storage Keith Hugdahl
December 15, 2019
Google Public Storage Kia Kartier
Helen was very nice and informative.
November 21, 2019
Google Public Storage Sharon McEachern
Kimberly is the property manager who helped us. She did great. Property was clean and she was so nice.
November 21, 2019
Google Public Storage Frank McEachern
Very helpful and efficient.
November 10, 2019
Google Public Storage Chelsea Granger
Helen was excellent, easy check in! Great experience overall
October 31, 2019
Google Public Storage Eric Newhouse
Kimberly is the best property manager. She got me into my unit with no problems and was beyond helpful with helping me vacate my unit. Nothing but excellent customer service from not only her but her staff as well. 5 stars and I will most definitely be coming back to her and this facility again for all my future storage needs.
October 14, 2019
Google Public Storage Rodkesha Whipple
Pamela and the other young lady were very friendly, polite, and welcoming. I would definitely recommend this public storage to everyone I know. The property was very clean and nice. Customer Service A+++
October 7, 2019
Google Public Storage Iralma Abreu (Beba)
October 2, 2019
Google Public Storage Latonya Jefferson
I recommend this location Kimberly was timely and comprehensive with explaining the ins and outs of the facility.
September 16, 2019
Google Public Storage Brian Rankins
Good storage right beside the police station
September 12, 2019
Google Public Storage Eddrick Richardson
September 2, 2019
Google Public Storage Sarah Lopez
We had a great experience with Public Storage on Chestnut St. Kimberly was very helpful to us when we were considering purchasing storage apace. She helped us identify the perfect size storage to fit our needs, and she helped us understand the agreements as well. When we were done with the storage, it was a quick and easy process for check out. We would definitely consider using the storage again.
September 1, 2019
Google Public Storage Benjamin Silverio
Jasmine has wonderful customer service . I would recommend anyone to come here.
August 26, 2019
Google Public Storage Lana Scott
So thankful for Brittney's assistance on my transfer! She helped everything go incredibly and smoothly. Brittney went above and beyond her duties to make sure I was calm about the moving process! Grateful for her!
August 22, 2019
Google Public Storage Jennifer & Rick Smith
Kimberly at the Chestnut location in Dallas went above and beyond helping us with our needs. She made the process fast and easy. Receiving friendly and professional assistance definitely made moving easier. Thanks Kimberly!
August 16, 2019
Google Public Storage Tomeka Williams
Kimberly was awesome. She’s very professional. Kimberly explained everything to us, she answered all of our questions. Her knowledge and her customer service was on point. I would recommend this location to my family and friends. The location very clean and secure.
August 8, 2019
Google Public Storage Traci Gonzalez
Came to upgrade my unit and Kimberly and Christy were very friendly and efficient and got me in and out very quickly. Would definitely recommend sending others here for their storage needs due to the friendly staff.
August 7, 2019
Google Public Storage Debra Dager
Kimberly is amazing! Very knowledgeable and friendly!
August 5, 2019
Google Public Storage Caleb Curiel
Great customer service! Kimberly was super friendly and helpful!
August 3, 2019
Google Public Storage Stephanie Adams
Walked in to discuss storage units.. Both Helen and Kimberly were awesome!! Very knowledgeable, quick, efficient and seem to really enjoy what they do. Highly recommended! I did sign up today!!
August 3, 2019
Google Public Storage Jonathan Adams
August 3, 2019
Google Public Storage Jesse Ybarra
July 28, 2019
Google Public Storage Su_ Mo
Came in today to see the sizes of the storage unit in person and decide what we needed. Jasmine was very helpful and answered all our questions. The process was quick and very easy and we were very satisfied with the place and service.
July 19, 2019
Google Public Storage Nicholas Schmidt
Very clean and surprisingly affordable units. Kimberly, the property manager, is great.
July 15, 2019
Google Public Storage Breneshia Fowler
Jasmine: Great customer services very friendly and helpful.
July 14, 2019
Google Public Storage Ashley Ruben
Alex in Jasmine where very friendly and nice they helped us out with everything we needed help with especially with the questions we had for them about the property in the storage space.
June 13, 2019
Google Public Storage Trevin Alexander
Great customer service from Brittany and Kimberly!!!
June 8, 2019
Google Public Storage Fher-nando S. M
June 3, 2019
Google Public Storage Elishia Ray
It's was a great experience Laurie was perfect and great job
May 24, 2019
Google Public Storage Derrick Fulce
Kimberly was very great at communicating and showing me around my storage area.
May 16, 2019
Google Public Storage Eric Jeter
Kimberly and Jasmine were amazing. Love the cleanliness of the place.
May 13, 2019
Google Public Storage Katie Katz
Love it❣️ The Chestnut address is brand new, clean and the temperature is perfect for storing special items! The security is great, and managers Jackie, Laurie and Kimberly have been so friendly and helpful❣️ I definitely recommend this location, and there is great food/drink nearby!!!!
May 3, 2019
Google Public Storage Corey Austin
Staff at the facility are great, especially Kimberly who helped me get set up with a great unit.
May 3, 2019
Google Public Storage Joe Keener
Great experience. Kimberly and Laurie were awesome!
May 1, 2019
Google Public Storage Omar Galvan
Great customer service
April 29, 2019
Google Public Storage Davi Meneses
She was great! She had a lot of patience and smiles!
April 17, 2019
Google Public Storage Cameron Bull
Friendly staff. Property is new and excellent working condition.
April 10, 2019
Google Public Storage Ruby Jamison
Kimberly gave us wonderful customer service! Facility is clean.
April 10, 2019
Google Public Storage 1SG Otis Jamison
Kim was absolutely amazing!
April 10, 2019
Google Public Storage Jonathan Jamison
April 7, 2019
Google Public Storage Stephen Hightower
Ms. Jackie was nice and very fast with serves she is a wonderful lady keep her here.
April 5, 2019
Google Public Storage Bryce Williams
Kimberly the property manager and Kelli was awesome and professional. The units were well maintained and she had GREAT customer service! I highly recommend this storage place!!