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Address

4721 Ross Ave
Dallas, TX 75204
2.30 miles away

Phone

972-763-5460

972-763-5460

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

972-763-5460

972-763-5460

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 29 /mo $ 39
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x7'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 31 /mo $ 41
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 33 /mo $ 44
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    5'x10'
    Online only price
    $ 60/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 60 /mo $ 80
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    + one-time $29 admin fee
    50% off first month rent

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    10'x10'
    Online only price
    $ 138/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 138 /mo $ 184
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    12'x7'
    Online only price
    $ 139/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 12'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 139 /mo $ 185
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x10'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 149 /mo $ 198
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x15'
    Online only price
    $ 163/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 163 /mo $ 218
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 191/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 191 /mo $ 254
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x20'
    Online only price
    $ 192/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 192 /mo $ 256
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x30'
    Online only price
    $ 297/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Climate Controlled
    • Upstairs/elevator
    $ 297 /mo $ 396
    Online only price
    + one-time $29 admin fee
    2nd Month Free

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    10'x30'
    Online only price
    $ 328/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 328 /mo $ 437
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Dallas Storage Units Near Highway 75 and I-345

East Dallas storage units are conveniently located near Highway 75 and I-345, with outdoor storage units, indoor storage units, climate controlled storage, and storage options for vehicles, boats and RVs.
Perfect for residents throughout Old East Dallas, including Knox-Henderson, Uptown and Lower Greenville, this facility can tackle any self storage need.
A 5x5 storage unit is great to hold boxes, tools, small furniture items and electronics, and golf clubs, bicycles, crates and sports equipment for trips out to Garrett Park off of Munger Boulevard.
For outdoor adventurers who need to escape city life, we have 5x10 storage units that can fit outdoor gear and camping gear so you can get out of town without the extra clutter at home. If your travels include a boat, RV, or classic car, we also have covered parking available.
City life has its perks, but space is usually not one of them. If you love living near downtown Dallas but struggle to find room for everything you need, our 10x10 storage units can help take extra furniture, holiday decorations, and appliances off your hands.
For the largest hauls, we also have 10x20 storage units to store everything from couches and appliances to mattresses, bed frames, dining room tables, desks and chairs.
With this location, you can enjoy storing your stuff and still exploring the city, with easy access to the Dallas Aquarium, Perot Museum of Nature and Science, and the Dallas Farmers Market.
Use our eRental program to book a contactless move-in to an climate controlled storage unit or an outdoor storage unit with drive-up access today!
At this Dallas Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 492)

    December 7, 2024
    Google Public Storage Lydia Humphrey
    Justin is really great explained everything correctly and very professional I would highly recommend
    December 6, 2024
    Google Public Storage Ridge Meracle
    Justin genuinely cares and looks to find solutions. I’ve worked with a lot of storage unit companies and facilities in the past. It’s refreshing to see someone who cares about his tenants.
    November 25, 2024
    Google Public Storage Roderick Anderson
    I was assisted in a very helpful way today. Justin made a monthly payment and he explained things well that I wasnt familiar with. The payment in the office was easy and smooth.
    November 23, 2024
    Google Public Storage Kayak Le
    Justin was great help his customer service skills where awesome i will be back for his wonderful service
    November 18, 2024
    Google Public Storage Jake Lannigan
    Had a great experience storing my furniture and clothes for a move. Justin was super helpful at the front desk. Couldn’t recommend enough!
    November 14, 2024
    Google Public Storage Paul Perry
    Great place. Helpful staff. Great prices
    November 11, 2024
    Google Public Storage Audrie Garcia
    Had a good experience thanks to Justin. He was incredibly helpful from the moment I walked in, guiding us through the different storage options and answering all our questions with patience and a smile. Highly recommend asking for him if you need any assistance!
    November 10, 2024
    Google Public Storage Lauren Morgan
    Justin was patient and did a great job answering the various questions that I had. The entire process was seamless. Thank you!
    November 10, 2024
    Google Public Storage Dyllo King
    I was there to help a friend move in. Unfortunately instead of being to get in, pack the storage unit and get out, we got stuck trying to chase down someone for 3ish hours as there was no one on site, my friend hadn’t been given any directions (or a code to access. And even once we finally got in, the elevator was dodgy to say the least. Definitely needs some TLC.
    October 23, 2024
    Google Public Storage Wid Hazel
    October 21, 2024
    Google Public Storage Krista Moylan
    Really quick and easy process, took less than 10 minutes for the entire process of setting up an account. Justin and Kathryn were especially accommodating, friendly and helpful. Would 10/10 recommend this location for storage.
    October 10, 2024
    Google Public Storage Jessica Enriquez
    Great customer service! Very patient as we needed to see 3 different size units to make a decision. EVEN RECOMMENDED HOW TO SAVE SPACE BY STACKING SOME ITEMS! I got less than half the space I thought we needed! Thank you Justin!!!
    October 9, 2024
    Google Public Storage Angie Collins
    I just want to say Justin was EVERYTHING!! Very helpful and even when I felt like I was running out of room in the unit Justin assured me that I was just fine. And guess what I was just fine. Everything fit just like he said!! Thank you Justin @ the Ross Ave location in Dallas!!!
    October 5, 2024
    Google Public Storage Chanel Johnson
    *Elite Employee** Justin greeted us warmly, listened attentively to our concerns, and patiently guided us throughout the process. Justin engaged in friendly conversation, making me feel valued and understood. By the end of the interaction, I knew a lot about storages but also with a positive experience, feeling appreciated and heard.
    September 26, 2024
    Google Public Storage Avione Denoxolaux
    Very professional service! Justin has the best customer service I’ve experienced in a long time. Thanks for all the help 😊
    September 21, 2024
    Google Public Storage Jesus Garcia
    Justin Was very helpful and kind and really went out of his way to show us the storage units 100% recommend this location and is very safe and secure!!
    September 21, 2024
    Google Public Storage Cierra Scott
    I was promptly taken care of in a professional manner. Give this man a raise this today!!
    September 9, 2024
    Google Public Storage Bill Shaw
    What a great experience from the start to now 31/2 years later and finally moving on. This location is clean and well run. From my intial interaction and set up to my last day it was a great experience. I just moved out of this location and I never had to worry about my items or what kind of condition I would find them in when I returned. Never an issue, clean, easy access to your storage locker, and the staff is very proffessional. Give them a try, you will not be dissappointed.
    September 8, 2024
    Google Public Storage Sumner Haney
    Excellent!! Justin in the office was super helpful and to anyone that needs a storage unit I recommend Public Storage! The customer service was excellent and made my moving process seamless.
    September 7, 2024
    Google Public Storage Susana Adame
    Justin and Everett were amazing. Answered all my questions and very friendly
    September 2, 2024
    Google Public Storage Jennifer Villanueva
    Came in to buy moving supplies and to inquire about storage units and rates. Justin was super helpful and very professional in answering all my questions. Superb customer service.
    August 31, 2024
    Google Public Storage maria burden
    Justin was super helpful in assisting my mobility impared friend to switch to another unit closer to the elevator for more convenient access for her. He was kind, compassionate and professional. Thank you Justin!
    August 30, 2024
    Google Public Storage Rike Dallas
    No one at the desk to assist us. Had multiple people waiting outside in this heat and couldn't get help to find my unit
    August 22, 2024
    Google Public Storage Norma Tovar
    Rat infestation! Rat poop and pee all over my stuff it was disgusting I had to leave most of my stuff there was not going to take it into my new place it stunk!!!
    August 11, 2024
    Google Public Storage Jinn Remi
    Place was very clean. Justin was very helpful. Great customer service and I appreciated him showing me the unit and how to use the key pads. Grateful I picked this place!
    July 28, 2024
    Google Public Storage Steve B
    Justin always provides fast efficient service with a great attitude.
    July 21, 2024
    Google Public Storage Simon Tran
    Justin was incredible and has amazing customer service. I will be coming back here and would recommend their business to anyone. Extremely professional and punctual!
    July 16, 2024
    Google Public Storage Ruth Sarah Songo
    My unit got burglarized, and a lot of homeless have access to the storage. I am not even sure if it was them or the employees. I lost 4k of value items. The property manager didn't even call back. When I spoke to one of their employee, he told me he submitted a maintenance ticket for this unit a long time ago and it was not seen supposed to be rented out, but they still rented it out to me and took my money. Thank God I had insurance. RUN AWAY.
    July 9, 2024
    Google Public Storage jessie
    July 5, 2024
    Google Public Storage Mikhael Corsi
    Very pleased with the service. Justin was very thoughtful and considerate when issues came up.
    July 5, 2024
    Google Public Storage Melissa Garza
    With having rented storage at other facilities in the past, I would have to say that this location was a great choice.. Very please with my experience here. Justin was a huge help. He explained everything in detail and made the process quick and easy. He didn't rush me or get up set by me asking questions over and over again. Very polite young man. I will highly recommend this facility to others.
    July 4, 2024
    Google Public Storage Maria Bahamonde
    Excelente atención, muy amable justin
    July 3, 2024
    Google Public Storage Yvette Gloria
    Justin has always taken my payment and is always in a great mood!! Always smiling
    June 28, 2024
    Google Public Storage Ella Murphy
    Justin is the best MF ever, he has the best customer service, so nice friendly, if I ever had a problem he was there in a flash
    June 27, 2024
    Google Public Storage love G
    It was great using this storage facility during my stay. Justin thank you for always being available when needed and I witnessed you help someone that thought they were stuck on the elevator. Two suggestions for the facility, get more dollys because it can be a wait for the 1 that’s available. Also, a sign for trash do you put it in the lobby where customers are coming in and out and can see it or is there a designated area? This I wasn’t sure but want to make it clear it’s not trashy here, but I saw people left large pieces of furniture which is considered trash. So there needs to be another place other than the inside of the facility.
    June 27, 2024
    Google Public Storage Danielle Clay
    I ran in real quick for a box for my television. Justin was so nice! He spotted a problem with display box and went to the back to get me a new one and loaded it in my car.
    June 27, 2024
    Google Public Storage B G B G
    Justin is so nice he’s very understanding… he can relate to any situation that u might be in he talks to u, works through problems and is willing to compromise any decisions that is made…. Also he’s very patient with difficult customers as I’ve seen. And he’s handsome af
    June 22, 2024
    Google Public Storage Darla Alday
    Thank you Justin for your help.. your totally awesome & thanks for the SAFE ride up & down that crazy elevator & taking myself & my daughter to our unit!!
    June 22, 2024
    Google Public Storage Stephanie Avalos
    Justin is a Champ 💪🏽 He was very professional and polite taking my mom and I to the actual storage room and accompanied us up and down the sketchy elevator SAFELY!!! Thanks Justin 🙏🏽
    June 7, 2024
    Google Public Storage Tori
    Had great help from Justin at this location!!!
    May 31, 2024
    Google Public Storage C.W. Badie
    I came to this establishment to buy boxes and essentials for a move. On my last visit, I left the key card to my residence on the counter. Resigned to buying a new card I returned for more boxes. To my delight, the Custer service agent had my card and returned it! As usual, I was served in his friendly and professional manner given on every visit. I wish to acknowledge his helpfulness and show my gratitude for the return of my property!
    May 27, 2024
    Google Public Storage C Dix
    Lost my key and was pressed for time. Justin went above and beyond to assist. Great location. Thanks! Justin
    May 26, 2024
    Google Public Storage AJ W
    So, came to check and look at storage and Justin was a great help and made a stressful situation not stressed.. with all that has happened right now that's EXACTLY what needed to happen.. it's hot so no stress when trying to do something is🙏🏾, thanks Justin.
    May 26, 2024
    Google Public Storage JEAN M
    Justin was great help thank you for service
    May 25, 2024
    Google Public Storage C Johnson
    Justin was so awesome in giving me the best customer service I could ever receive from a public storage he was Hands-On and very informative on everything I needed. Good Job
    May 24, 2024
    Google Public Storage Ken McCann
    The property manager, Justin, made storing here a good experience. Despite this facility being understaffed he was always willing to help. Speaking of help, it would be nice if they got him some more. I have never seen a facility this size, and with so many maintenace need, so understaffed.
    April 26, 2024
    Google Public Storage Tarshell Mathieu
    FALSE ADVERTISEMENT DONT BELIEVE THE PRICE
    April 21, 2024
    Google Public Storage Dustin Nichols
    Justin Hernandez is a great and professional guy!
    April 21, 2024
    Google Public Storage Johnny
    Great customer service Justin helped me with all the questions I had made my first buying of a storage unit not as stressful
    April 20, 2024
    Google Public Storage Lord Walker
    I had a bad experience with a previous manager under a misunderstanding, and an issue came up with my rental unit. I took the problem to the manager Justin and Was taken well care of One of the best managers I've dealt with with any Public Storage facility
    April 20, 2024
    Google Public Storage Nicholas Breitbarth
    The service I received was above and beyond!! Justin worked with me and took care of all my storage needs and questions.
    April 19, 2024
    Google Public Storage Gabriella Garza
    Ask for Justin ! Professional and listened to my concerns ! He definitely made the process alot smoother highly recommend!
    April 19, 2024
    Google Public Storage Thomas J.
    I had a great experience keeping my valuables at public storage. The facilities are clean and secure. Lots of different unit options. The staff is always friendly and helpful, especially Justin who was always professional and knowledgeable. I would highly recommend this public storage to everyone! A+++
    April 19, 2024
    Google Public Storage Daniel Watts
    Mr Justin is very kind and courteous and does an awesome job.
    April 16, 2024
    Google Public Storage Desmond H
    Disgusting rat infested! Stay away.
    April 11, 2024
    Google Public Storage K Kj
    Imma say this right now the best experience with any storage facility hands has been with Justin here at Ross Ave
    April 5, 2024
    Google Public Storage Shambria Brown
    Moved out was still billed for the entire month (WAS UNAWARE) THEY WILL PRORATE U COMING IN BUT NOT LEAVING I WILL NEVER USE PUBLIC STORAGE AGAIN AND THE DAY I MOVED IS COMPLETELY WRONG.
    March 30, 2024
    Google Public Storage chandra wolford
    Justin is an amazing person
    March 30, 2024
    Google Public Storage steve robinson
    Justin is an amazing Property manager and has always helped with alley needs HE HAS MY BUSINESS
    March 28, 2024
    Google Public Storage Homer Serna
    Justin is very helpful, professional and great customer service
    March 27, 2024
    Google Public Storage Kara Cecala
    I’ve had a storage unit at this location for over a year and it has been a great value! Easy and safe location to access… and Deborah is great to work with for help with anything!
    March 22, 2024
    Google Public Storage Octavia Key
    Justin was very helpful got me in and out!! He was funny as ever too! Thank you Public Storage!
    March 7, 2024
    Google Public Storage Scott Williams
    If zero stars were an option, I'd give it to this place. When I first started leasing here, the rent was $60/ mo. Over the course of a year, my rates were jacked up to over $100 for a measly 5'x10' unit! Between this and the homeless that constantly camp out there (some even make it inside the building!), I decided to take my business elsewhere for a unit twice as large and a fraction of the cost. To add insult to injury, upon moving out, I discovered that my unit and my stuff was COVERED in rat droppings and urine. There were even several packets of rat poison that they must have dropped after I moved my stuff in because my unit was spotless when I moved in. Did I receive any notice from them that there was a rat problem they were dealing with??? Nope. There were also several dead insects scattered about. For context, my unit was INSIDE their "climate-controlled" facility, so that means they have RATS IN THEIR BUILDING! Do NOT rent a space from here unless you want to pay ridiculous prices just to have rat excrement all over your stuff.
    March 2, 2024
    Google Public Storage Terry Cameron
    Justin was wonderful helping me sort out my account and balances. Extremely helpful.
    February 29, 2024
    Google Public Storage Jax Evans
    Worked with Justin today and my gosh this guy handled everything so smooth and answered all of my questions and some. HIGHLY recommend this storage facility for the Dallas area
    February 25, 2024
    Google Public Storage Devin Ray
    I highly recommend this location. The price was more than fair and I really like the multiple layers of security they have in place
    February 23, 2024
    Google Public Storage Mary Garcia
    Justin was very nice, friendly and helpful, informative and understood exactly what I was looking for very professional and funny which is a plus! I will definitely be referring my people to him when in need of a storage! Ask for Justin!
    February 18, 2024
    Google Public Storage Gillies Stuff
    Justin did a FANTASTIC job taking care of me!!! Service with a smile, knew all the products your company offers, explained auto pay and showed me how clean your facility is kept. Hands down, I'm impressed. Justin earned MY business!!! Whoever hired Justin did a super job. 👌
    February 17, 2024
    Google Public Storage Stephanie Bearden
    Great place and great costumer service!!!
    February 17, 2024
    Google Public Storage berlinda berry
    Excellent customer service here at this location of Public Storage 25756/Justin went above and beyond explaining how to access my unit. Let hear it for Justin.
    February 15, 2024
    Google Public Storage B J
    So I’m in between moving, and Justin went above a beyond to make this smooth and not stressful. He was awesome at communicating. One less thing i have to worry about! Definitely recommend ask for Justin!
    February 14, 2024
    Google Public Storage Alexander Gutsche
    The Staff is real profesional and helpful at addressing concerns. Justin in particular, goes out of his way to help. Excellent customer service.
    February 13, 2024
    Google Public Storage Christopher Morgan
    I'm not sure if Justin is the manager or not...But I will say he knows what he's doing very communicative and knowledgeable about my situation and handled it very professionally changed my mind about how this storage is run and I'll be doing business here for a while now.
    February 13, 2024
    Google Public Storage Chris Valenzuela
    Justin was so damn awesome If you want a good experience in storage this is where it's at! I'll definitely be back for my storage needs
    February 9, 2024
    Google Public Storage Thomas Hoversen
    If you are looking for a secure, clean, unit options, and great service in the area... This is where I would go again If I need more space or just want to protect something... Justin was able to understand my random need in a random situation for both of us, and he helped me navigate it perfectly, and really saved me time and stress... If you are speaking with Justin, then you are in good hands.
    February 5, 2024
    Google Public Storage John Washington
    Justin took real good care of me today. I've been here over 10 years and he was able to help me better than all the other managers
    January 27, 2024
    Google Public Storage Isabella Gonzalez
    Justin was absolute wonderful. He helped me with everything I needed and was able to assist me in everything. His customer service was outstanding. I will definitely be back. 5/5
    January 27, 2024
    Google Public Storage Leah Thompson
    Justin is a great worker. Everytime I go up there he is by his self. He communicate really well with me and understand. God bless him.
    January 27, 2024
    Google Public Storage Renee Taylor
    I had a great experience here! Justin was very knowledgeable and professional. He answered all my questions and help guide me in the right direction. I will definitely be using them in the future!
    January 26, 2024
    Google Public Storage Kayla Roecker
    Justin was so helpful! He helped me find the right size unit for my belongings and they didn’t charge an arm and a leg! Will continue to do business with them!
    January 26, 2024
    Google Public Storage Amy Shubert
    Justin went above and beyond to help me out!! I highly recommend him!
    January 26, 2024
    Google Public Storage Adam Tripp
    Justin Hernandez went above and beyond to meet my needs!
    January 26, 2024
    Google Public Storage Anissa
    Well maintained and affordable, great customer service from employee Justin Hernandez couldn’t ask for more !
    January 26, 2024
    Google Public Storage Charlie Skipper
    Justin was very helpful and he went above and beyond what I was expecting from previous storage facilities.
    January 21, 2024
    Google Public Storage A L
    I'm seeing all the negative reviews and it just tickles me the whole area has been infested with rats for years I'm 40 years old and I remember them when I was pre-k across the street. ...psa don't eat in area either the restaurants are also infested
    January 16, 2024
    Google Public Storage B Reedy
    In all my years of using public storage.... I have never been to one dirty trash everywhere.. no worker insight for days people sleeping in the storage rent at your own risk public storage do better..... Everybody want to do everything online online sometime you need a live person....... Not happy public storage on Ross do better...🤬
    December 24, 2023
    Google Public Storage Shelby Lynn
    I don't even know where to begin. We've paid a huge sum of money to them for storing our items, and they don't even provide basic pest control. We went to our unit today, albeit, the first time in a while, and there was mouse feces and urine on EVERYTHING. We were never notified of any issues or infestations. We had to track someone down that worked there, and luckily it was the maintanence man. Who came and retrieved the dead, decaying mouse that was right inside the door to our unit. Everything is a complete loss and nothing was able to be saved. We could smell the urine as we got closer to our unit. Based on other reviews, I see it's not just an issue with our unit, but a lot of units. I have filed an insurance claim and will be going after the full amount and possibly speaking to an attorney if things are not remedied in an expeditious fashion.
    December 17, 2023
    Google Public Storage Miers McCrea
    THE WORST PUBLIC STORAGE.Rats and mice all in our stuff and poop everywhere. The place raises prices monthly!
    November 21, 2023
    Google Public Storage J Sherwood
    I stopped by with a few concerns regarding my unit, and Arie provided the best service that I’ve ever received from this location! She greeted me with a smile, and made sure all of my needs were met before leaving. Thank you again!
    November 14, 2023
    Google Public Storage Cynthia Nava
    Horrible experience, why do they close before 6pm???
    October 22, 2023
    Google Public Storage Evan Weiss
    Elevators are broken about 50% of the time. Occasionally, both elevators are out and there is nobody in the office, meaning the upper floor units are inaccessible. This has put me in a bind multiple times.
    October 21, 2023
    Google Public Storage John Teel
    There is no adequate excuse for the level of customer service and the conditions of this property. It is unacceptable, period. Went to get a cart at the office and it was locked up. Unloaded my boxes outside the main door and discovered the keypad wasn’t in working order, so I had to reload boxes to my car and left to deal with it. Renting two units and they are inaccessible to me on a Saturday. There was a problem with rats, shortage of carts, elevators and keypads out of service. Price increase and service commitment of this company decreases. Looking for someplace to go. I am done!
    October 11, 2023
    Google Public Storage Sano Gramajo
    My man Tanner has the best customer service hands down. I have been renting a unit here for the past several months and every time I have had an issue he was quick to resolve it. Super helpful and nice dude. Only reason for the 4 stars is because the location is not the best and there are a lot of drug users and homeless, but that is no fault of theirs.
    October 9, 2023
    Google Public Storage Biz Lover
    NEVER USE PUBLIC STORAGE. THEY CHANGE THEIR RATES EVERY 3 MONTHS IT'S A BAIT AND SWITCH SCHEME COMPANY
    October 5, 2023
    Google Public Storage Juve Vasquez
    Tanner was very informative over at Ross and help me get into my space quick and fast would very much recommend
    October 1, 2023
    Google Public Storage Lorenaa Ovalle
    No one ever answers the phone , rat poop everywhere inside unit and out . No one’s in the office during open hours and the door is locked . Also the elevator doesn’t work to go to third floor .
    September 23, 2023
    Google Public Storage Delia Hernandez
    Tanner was very helpful great customer service
    September 17, 2023
    Google Public Storage money gang
    Tanner was about to close and stayed open for me… great guy I have been using public storage for years now and never have I met such a helpful guy… 12 thumbs up to this guy you were truly awesome
    September 7, 2023
    Google Public Storage Dana Saul
    ABSOLUTELY NO ONE SHOULD USE THIS STORAGE UNIT. Unless of course you want to throw away everything in your unit because the storage unit sprayed your belongings with rat poison without asking. Rats chewed up all of my belongings worth over $5000. The storage unit employee hasn’t been in the office during business hours for the past 5 times I’ve gone. I haven’t seen a dime from insurance or any forgiveness from the storage unit.
    August 31, 2023
    Google Public Storage nell watts
    Convenient and management works good with our neighborhood.
    August 13, 2023
    Google Public Storage Diane Fenci
    Great and clean location. Tanner was very helpful in getting our space set up! Thank you Tanner!!
    August 7, 2023
    Google Public Storage Trixie Drew
    Tanner really helped me out when I needed it most he is very professional and I would definitely recommend this location to anyone
    July 28, 2023
    Google Public Storage Barbara Lee
    Oh, I just came in to get a larger storage, and there was a young man named Tanner, who was so helpful, patient, kind and very knowledgeable. He’s the kind of person that I would want to help me all the time. He stood out above all the other employees that I’ve dealt with since I have been renting from public storage. Thank you all so much for having the best help! Great job, Tanner! I appreciate you! Well done!
    July 23, 2023
    Google Public Storage Chavid Winberg
    July 15, 2023
    Google Public Storage Jayson Harden
    July 8, 2023
    Google Public Storage Joy Osinloye
    This is the worst storage facility I’ve ever experienced. Had to pay movers twice because someone else’s lock was on my unit and I wasn’t able to access my unit. Every time I try to access my unit, the elevator is either broken, the front door is locked (during business hours) or the associate is no where to be found. For their prices, save yourself the stress and go elsewhere.
    July 5, 2023
    Google Public Storage Rebekah Furstenfeld
    Horrible experience here. I had to come across a HUGE RAT INFESTATION after at least two months of it being an issue for this location. When I filed a claim with the insurance it covers whopping $250 at best. Still has not been paid after missing a full day of work + $900 in moving fees on a whim to not be in a rat infested unit + still charging me for July after moving 5 days into the month without proration. This place is very poorly ran and I highly suggest to trust another company with your belongings to be protected. I’ve lost so many things due to rat destruction.
    July 3, 2023
    Google Public Storage Jay Walker
    Tanner is awesome!!! He is so welcoming, informative, down to earth and approachable. I really appreciate him taking the time to explain the process to us, along with answering all of our questions.
    June 20, 2023
    Google Public Storage Twila Owen
    My space hadn't been broken into yet. That's good, I guess. About the best thing I can say about it. Rent is 3 times what it was at the beginning. The light has been burned out in my space since I began renting.
    June 20, 2023
    Google Public Storage Alex Aland
    Stephen was very efficient in helping me get 2 additional units Friendly and professional Ask for him A
    June 7, 2023
    Google Public Storage Brenda Lopez
    Just rented a the Ross location Stephen the manager was very helpful
    June 6, 2023
    Google Public Storage Virgil Barrera
    When in to public storage at Ross to pay bill the manager Stephen is always a great help and property is always clean
    June 5, 2023
    Google Public Storage J Will
    Good management! They were quick easy and got me exactly what I needed. Average price. I’ll come back for sure. Thanks Stephen and Tanner for being the best!!!
    May 4, 2023
    Google Public Storage Kimberly Gonzales
    Came in this afternoon to transfer from an existing unit to a larger space and was helped by Tanner. Tanner provided excellent customer service and was very thorough in showing me another unit and going over pricing. He was very knowledgeable about the property and reassuring that the homeless situation and pest control issues were being addressed. One suggestion would be to address the stale smells in the hallways. Other than that would definitely recommend asking for Tanner if needing help or guidance when choosing a storage unit!
    May 2, 2023
    Google Public Storage Jax Zon
    I hate Public Storage! There billing system only charges on the 1st! Can you say "STUPIIIDDD???" SMH. You can ONLY use their carts during office hours!?!?!? REALLY??? And IF YOU CAN FIND ANY, BECAUSE THEY ONLY HAVE TWO!!! AND don't be bamboozled about their $1 storage for the first month FEE. You also have to pay an admin fee and lock fee and probably the pro-rated monthly fee! Oh! And give a 48 hr notice to vacate! I. GOT. OUT!!! SMH. YES! I miss you, EXTRA SPACE STORAGE💗.
    April 14, 2023
    Google Public Storage Riley Jacobs
    Tanner was super helpful and showed me where everything was and recommended a perfectly sized unit. Many thanks!
    March 8, 2023
    Google Public Storage Jill J
    Do not rent here! This place is horribly disgusting! They do not keep the homeless out and the stench of human waste is sickening. There is also a huge rodent problem which contributes to the smell and destruction of your property. I have also found cockroaches in my unit. There are frequent break-ins. Mine has been broken into, and I have seen other units with broken doors and the Public temporary locks on them. Apparently their cameras do not work. Also I have been stuck on the third floor, enduring the sickening smell, when the elevator stopped working and the stairwell was filled with human waste. Stay away from this place, or you will deeply regret renting here. It is a waste of money!
    March 4, 2023
    Google Public Storage Kelli Casad
    This facility has rats and homeless people are constantly blocking the doors. Renters beware!
    February 27, 2023
    Google Public Storage Kevin Nguyen
    I am writing to express my disappointment and concern regarding my recent experience with your storage rental service. Upon my arrival at the rental unit, I discovered a dead mouse inside. This was not only unpleasant, but it also raises significant health and safety concerns. There was no employee around for me to inform about this issue, so I was forced to go home. I was trying to get a refund but when I called corporate days later due to the recent Texas ice storm, they said that to get a refund I would have to cancel within 24 hrs of the start of the rental, but I told her that there was no employee there at the time and insisted that I should have called corporate at the time. As a paying customer, I expect a clean, safe, and hygienic environment for my stored belongings. The fact that a dead mouse was found inside the unit suggests that your company's maintenance and pest control practices are inadequate. Unfortunately, this experience has left a negative impression on me, and I cannot recommend your storage rental service to others. I believe that other potential customers deserve to know about the issues I have experienced to make informed decisions when choosing a storage provider.
    February 8, 2023
    Google Public Storage Eden Gomez
    Building has rats. Do not put store your items here. Also, the service is non-existent. There is only one employee at all times and if they have to leave the office, they can be gone for an hour and there is no else to help you. They do not answer the phone or their support messaging system. I was charged an additional $150 for a month after I moved out because I could not get a hold of anyone to cancel my unit.
    January 20, 2023
    Google Public Storage Mattie Davis
    Just rented a unit in Mr Stephen was very helpful thank you....
    January 20, 2023
    Google Public Storage Chase Jones
    My company rented 4 units us having 4 units and the help we need on site a daily the management especially manger Stephen was there for need Thanks public storage!!!!
    December 30, 2022
    Google Public Storage Sheree Taylor
    The man who helped me today made renting the storage a breeze! In and out in 10min if that! Fast and friendly!
    December 21, 2022
    Google Public Storage Jarrey Foster
    Great Manager, I got a unit this morning and I was Stephen was a great help and communicated well through all the guidelines.
    December 17, 2022
    Google Public Storage Angel Ramirez
    just rented a unit with the manger Stephen great help recommended highly
    October 29, 2022
    Google Public Storage Derrick Worthy
    I would like to thank Stephen for giving excellent customer service. Got me in and out quickly. Keep up the good work
    October 22, 2022
    Google Public Storage Favre Sanchez
    Just rented at Ross Avenue great storage units. Recommend 100%
    October 21, 2022
    Google Public Storage Marcia Easterling
    October 17, 2022
    Google Public Storage Trevor Ben
    Just rented a unit @ the Ross location. The manager on site Stephen was very helpful and informative!
    September 23, 2022
    Google Public Storage Eddie
    Just rented a unit a Ross location the manager Stephen was very informative, recommend highly
    September 23, 2022
    Google Public Storage Lisa Galvan
    The manager Stephen is always great and helpful
    September 1, 2022
    Google Public Storage Jy Green
    Great Manage team Here all year long
    August 19, 2022
    Google Public Storage Aspen Lee
    I’ve had a great experience at this public storage, Stephen was extremely helpful when I was having trouble with my unit! Definitely recommend!!
    August 5, 2022
    Google Public Storage Brynne Hindle
    I’ve stored here twice now and each experience has been great. It’s a clean facility, very secure, and there are plenty of options. The workers are very helpful too. I worked with Marco today and he was very helpful and informative!
    August 5, 2022
    Google Public Storage Laura Hindle
    This location is clean and Marco was very helpful for our storage needs.
    July 16, 2022
    Google Public Storage Edwina Sandifer
    The manager Stephen is always egar to help with any questions are problems I have great manager
    July 3, 2022
    Google Public Storage natasha bradley
    Stephen, the store manager, was awesome!!!! Very informative, very helpful and attentive! Great professionalism!
    June 18, 2022
    Google Public Storage Emily Stamp
    June 12, 2022
    Google Public Storage Landon Barron
    Stephan is the man! Talk about great service and definitely on time. I was looking for a storage property in my area for a min and came across this location while at the Popeyes across the street. I'm glad I choose this location. Great hours and cool staff! Call Stephan today!
    June 4, 2022
    Google Public Storage TwoTallGuyS ChasinPaper
    Rented a unit form Ross the manager Stephen was great
    June 2, 2022
    Google Public Storage August Whitaker
    May 27, 2022
    Google Public Storage Ashley Vasquez
    Stephen is amazing! He is wonderful. Since day 1 he has been nothing but helpful and professional!
    May 6, 2022
    Google Public Storage Jose Trevino
    Rented a space at Ross Ave the manager Stephen was wonderful and great customer service.
    May 2, 2022
    Google Public Storage Johnny sauce
    Rented a space at Ross the manager Stephen provided great customer service
    April 16, 2022
    Google Public Storage Ma Theresa Platon
    April 11, 2022
    Google Public Storage Mr. Jackson
    After looking around for a good safe and affordable storage I came here to check out the location and not only was the location very well maintained and looked safe but the customer service from the manager Stephan was the icing on the cake. Such a professional experience and very knowledgeable. I wish I had more things to store lol. I would definitely recommend this location to my family and friends…
    April 11, 2022
    Google Public Storage Liz Daniels
    Stephen was very helpful even though he didn't have the unit I needed he was still a great help...
    April 8, 2022
    Google Public Storage Lacillia Ellis
    This is my second time using Public Storage but my first at this location. I recently sent my son to grab some things & he forgot to lock my unit back. Mr. Marco noticed it & gave me a call while I was at work stating that he would lock it for me using their key so my things wouldn’t be stolen. I’m so glad he noticed. He went above & beyond. I will forever be grateful ♥️♥️♥️
    March 28, 2022
    Google Public Storage Corey Taylor
    Stephen was great helping me threw delinquent process very professional and polite
    March 16, 2022
    Google Public Storage Positivity Greatness
    Stephen was a great help
    March 14, 2022
    Google Public Storage Fitzgerald Daniels
    Stephen is always a great help , very professional
    March 1, 2022
    Google Public Storage Nicole Kessler-White
    Public Storage is very clean. Hank was very polite and helpful!! Great service overall!
    February 7, 2022
    Google Public Storage George Jones
    Hank is awesome!!
    February 6, 2022
    Google Public Storage William Boozer
    Hank is awesome!!!
    February 2, 2022
    Google Public Storage Sabrina King
    I spoke to Stephan when I had a problem and he fixed it he is a blessing. Very professional and Super Nice . Please disregard my email . Hugs
    January 19, 2022
    Google Public Storage Donna Cotton
    Hank provided awesome customer service. Thanks Hank.
    January 14, 2022
    Google Public Storage Paul Johnson
    Habk was great!!!
    January 14, 2022
    Google Public Storage Ty'Kedra Brown
    Thank you so much Hank you're very helpful I appreciate the services that you provided you provided the full service to make sure I understood everything was great I really appreciate it thank you public storage
    January 7, 2022
    Google Public Storage Maci Willeby
    I rent a 5x5 space, going on about a year now. The staff is very friendly and carts are always available to help with big hauls! Thank you Hank and all the great employees. Very satisfied.