Public Storage Self-Storage Units at 2320 N Central Expy, Dallas, TX

Liz went above and beyond to help me when my husband died and I needed info on our storage space. She was a bright light on a very dark day.

Liz was very helpful with me recovering my unit. She was very patient, calm and kind. Would definitely work with her again.

Liz is absolutely amazing! Very resourceful and helpful!

In my time of renting a storage unit I have lived in 3 different apartments, this property is Great for the area and easy to get to. They have flat carts that you can use for free to help move various Items. Liz was a great help with helping me move out of my unit, I will keep this place in mind if I need another store unit.

Had a very pleasant experience. Liz was so sweet and helpful with the process.

I'm in need of a storage unit in Dallas and I went to your Public Storage at 2320 N Central Expressway. I spoke with the manager Liz and was surprised by her upbeat attitude. She was very helpful. I give her and your facilities my 5 Stars.

Jada was amazing and knowledgeable!! Will definitely recommend. She guided me to online site to obtain a better rate and just took time to explain rental process

Very helpful and thorough. Was willing to help me get to the bottom of my small situation. Thanks a lot!

Liz Scott was incredibly helpful and kind!

The property is poorly maintained. We had a unit flood due to water that penetrated our unit from an adjoining unit. District Manager has not returned several phone calls for over a week now. We were forced to hire movers to move our stuff from a flooded unit at our expense, and the company acts like they have no responsibility to provide a unit free from water penetration or compensate us for the added moving expense.

Just checked in with Liz and the property is very clean and well maintained! Liz was great to work with!

Liz was very helpful and informative after a long day of storage hunting!

Liz and Debra are very professional and the property is very well maintained. I really enjoy my experience with Public Storage

Best customer service from Deborah, she went above and beyond. Thanks Deborah

Liz was very helpful with the whole process of getting a unit! Easy and painless

Good service from liz rrally worked with us

Liz, was amazing and quick.....

This facility is well lit and well staffed. Liz at the front desk was incredibly helpful, understanding with my questions, and was a pleasure working with. I highly recommend if you live in the outer downtown area.

This location is clean and the staff is very helpful. We had lost an item outside of our storage unit and Liz notified us right away.

I had a great experience with this storage location. Thank you Liz and Debra for being so helpful. I would definitely recommend this location to anybody.

I found Liz to be very professional, kind and informative. I was going to wait to rent till the first of next month but with all she informed me with I decided to do it today! I am very pleased to have gotten Liz to help she showed me several spaces and helped me make an informative decision! I am happy that I decided on one of your outside units and I thank Liz for helping me. Great employee!

I rarely review places, it’s usually very good or very bad. Want to say one thing-Deborah is really the best! What a great professional and all around person! She helped me with renting oversized unit and smoothly moving out from the smaller old one. Always asking about my day and family in Ukraine She is just one of those people who you want constantly to be around. I highly recommend this location just because of her.

Very nice and cable . Work well with public

Have had a unit here for years & what a breathe of fresh air Deborah, the manager, is! Very friendly, helpful & always see her onsite. Such a welcome change, hope she stays forever! 😊

This locations staff has great customer service. Liz is God sent. The first day I came in I wanted to view a unit and she excoriated me in the RAIN! She helped me with any questions and concerns. Great experience!

Liz was so nice and helpful

Great service !! Very nice and pricing isn’t to bad .

Liz was very helpful and made the storage renting process easy. We were setup and had a unit within 30 minutes of visiting the site. The entire complex has been recently renovated which looks good and is clean. Thanks!

Responsive, attentive, overall great storage. Competitive price and team made overall experience smooth and efficient.

Liz was super helpful, patient, and professional.

I hope Public Storage understands that Deborah is an excellent manager.

Debra helped lower my bill when I kept receiving a increase. She was so sweet.

Deborah, the property manager is awesome ans beyond helpful. It was a great unit, a great price and a great location. Clean facility with highly responsive management. Easy to contact with great follow up. Thanks again Deborah.

Deborah is the reason why I chose Public Storage over any other storage place! Best customer service I've ever received at a storage facility she will make sure your stuff is safe!

This place is great! Deborah here is amazing and worked so well with us. Couldn’t recommend this location more!

I rented at this location for several years. When I left I returned my gate opener and they refused to refund my deposit. They claimed that "ownership had changed" and the people that I gave the deposit to were no longer there. Instead of doing the right thing they kept my money and the gate opener. I wouldn't trust them.

We enjoy working with the manager of this location. Her professionalism and work ethic are outstanding. This location is very clean and well maintained.

Review is for Deborah: I walked in and rented my first storage unit with Deborah. She was so detailed and knowledgeable about the the unit and process. We went over the billing together and answered all my questions, she was so polite and helpful. Access to the unit is very easy and not confusing at all, it's very quiet and private. In fact, I rented out a SECOND unit the next couple of days! Highly recommended! Thank you for all your help Deborah!

This place is night and day from my last self storage in Uptown (Cubesmart). The on-site manager Deborah in particular has been immensely helpful and clear in how everything works. And when we misunderstood a few things, she went out of her way to help us. Will continue to use for the foreseeable future given the amazing service and competitive prices!

I just went there to meet one of their customers. The lady at the counter was very nice, and their bathroom was like something out of a hospital opening room-- extremely clean. I'd probably do business there because of her attitude and her attention to detail (bathroom maintenance).

Ms Deborah was very understanding and helpful to me and my family. I recommend anyone to come to this location if necessary. Prices are great as well. Thank you Ms. Deborah

I've been using this location for several months and have had a great experience so far. Any time I have had an issue I have received a prompt, professional follow up to solve any problems. Most recently, I was having trouble with my lock and reached out to the office for assistance. Deborah responded very quickly, took the time to solve my problem, and communicated with me throughout. I really appreciate her help!

Deborah was very helpful; provided solutions for my needs.

Marco is a outstanding representative , he helped me very well explained the unit and I decided to take the storage he was very kind and I highly recommend this location

Deborah was great! 👍

Huge thanks to Deborah for helping get me set up with a storage unit today! Great service and very informative.

Great experience. Deborah was amazing make all the process really smooth and easy. Thank you

Deborah was so helpful when I needed information and a unit quickly. It was a very good experience!

Deborah was absolutely wonderful. I was able to secure my storage unit in 20 minutes!

Facility is in good shape and easy to access, but the staff is what really makes this location stand out. The site's manager, Deb, is super friendly and was helpful with any questions I had. Marco was also great at answering all my move-out questions and making the process smooth. Deb even gave me a call after my move out date to confirm I had everything I needed and was good to go. Great follow up and super helpful!

Very professional, proficient and knowledgeable. Also very friendly. When you go ask for Deborah d e b o r a h very nice young lady..

Deborah is the best! Great communication, excellent customer service and just a pleasant experience all around. I signed up for a new unit late last night online with a next day move in. When I woke up, I received a very helpful call from Deborah and I just came over to finalize the rental paperwork with her. Took less than 5 minutes and she was extremely knowledgeable and helpful. Thank you!!

Definitely cleaner than any storage I’ve ever used & staff is really really nice . However there’s nowhere to put your trash , no overnight hours ; they close strictly at 9., and stairs only on the back at the end . I’m in the middle upstairs so when the elevator stopped working the other day it was a pain in the @$$

Great experience! We worked with Deb and she was very informative, got us the right size unit and honored our online pricing. Everything was very straight forward and simple. Would definitely recommend!!

Deborah was great and I appreciate her.

Deborah delivers five star service, she is detailed, thorough and super friendly, come see her!

Deboarh was super helpful and friendly! Thanks!

Super easy experience! Pamela at the front desk was so kind & helpful.

Deborah, did a great job at getting me taken care of at the last minute, thus is why I stick with public storage

Would not recommend this location in any way. We have had an account for years and the ‘managing’ employee was extremely combative and unwilling to assist with a polite request. No attempt was made to help solve the issue. Zero stars.

I received amazing customer service from Deborah. She was informative, attentive and made a bad day great again by her great knowledge and sweet manner

Deborah is a rockstar! Helpful, Nice and a wonderful asset to the Public Storage Company! I had an issue and she fixed it quickly and efficiently! Thank you for everything you do Deborah!

Deborah made my move so much easier than I could have ever imagined. She was kind, helpful and assisted me so quickly. I am so appreciative of her and this location!

DEBORAH ISVERY HELP FUL EVERY TIME I AM THERE. SHE IS VERY CONCIENSE. FOLLOWS UP WITH PHONE CALLS TO REMIND ME TO PAY. ALWAYS CLEANING TOO LOOKS GOOD. THANK YOU ROBERT.

Just got a new unit. Working with Deborah was great. She made the process very easy she was very thorough. Thanks Deborah for making our experience east and fast.

Excellent

Deborah has been so friendly and welcoming. She got us all set up in a jiffy, even walking up with us to make sure the floor was clean inside the unit and offering to mop it. She was immensely kind and helpful.

Deborah made my experience with Public Storage very enjoyable. She was very helpful and will be a big reason I return

Deb was awesome and helped me get my requirements set and up in no time. Super efficient and delightful to work with.

Deb is a great manager and the location is great!

Deborah have such amazing and efficient service! I love this location and the ease of use!

Awesome Staff

Quick, easy, and friendly service from Deborah. This is our second time renting a space here as the location for us is perfect. Thanks for the assistance!

Dealing with storage units is never a fun, "let's make this a full day" kind of experience. This location and their staff makes it better. Deborah is super friendly but also quick in communicating on the status of what we needed in a large cleanout and additional space. She also made it seamless and had everything ready to go (locks, paperwork, codes, all of it). This location is always clean and it is gated for extra security. PS also added an app that's really helpful as well. I definitely recommend this location!

Working with Deborah has been a joy. She was knowledgeable, pleasant, helpful and friendly. Any questions I had were answered by her and she maintains the facility well. Great location!!

I received excellent customer service from Diane today! She was very thorough and knowledgeable about what I was looking for and she took care of me right away. She also assisted me with setting up the app for easy entry into the facility. THANK YOU SO MUCH DIANE!!!

Deborah was very generous, nice, sincere & provided outstanding service. I will be happy to come back again as a customer without a doubt!

I have been w this location for over 5yrs now. They keep going up on rent like everything else. When told them I was canceling there was nothing dont to retain my business. The worst part is that I cant get anyone to answer the phone at the location to let me know when to come in. Because I have been by 3 times in the last 7 days and they are never there. The only way I can cancel everything is by coming in person. Cant get in touch w anyone. This has been an ongoing problem since I got a storage here.

Deborah was very helpful and supportive providing top of the line service.

Deborah did a great job showing me where I could drop my pod and found a great spot. Thank you!!!

Deborah is super helpful and make this experience so much better than my previous public storage encounters!

Debra was so helpful and patient while I was trying to figure out moving dates and unit sizes! Highly recommend!

Deborah was very helpful and knowledgeable. I am a returning customer because they take care of you here. Thanks a bunch.

Ms.Deb had the most Amazing customer service skills ever she was so kind and polite and made sure I was satisfied, I most definitely will recommend getting a storage here if needed !!

Public Storage is the perfect storage facility. Deborah is the Best! Great customer service. She has a beautiful spirit and makes storing my property a wonderful experience.

Deb have such great customers service thank you guys

Dianna is the best she is the best help an support of the storage facility make sure u check her out

Deb,help me out so much,I'm from out of town, when got there she was nice and took care of me,thanks Deb...

This location is awesome and the site is always clean. Deborah is always eager to help. Thanks for your great customer service!!

I rent a storage unit at this location and love the people that work here. The customer service is great, and Deborah in particular will go above and beyond to make sure everything is smooth and she is a great communicator. They keep the property clean and the location is convenient.

Shout out to Debra! She helped my girlfriend and I get a great unit and a great deal.

Deborah is the greatest! She made this a wonderful experience.

Deborah was very nice and had great customer service. She was helpful with upgrading my storage to a bigger size same day.

Deborah was sooooooo freaking amazing. Love her

Deborah was great. Was able to help me quickly and solved storage problems.

Deborah was amazing and so helpful! I have been a customer for over a year and she is always so sweet and kind. The property is very well managed nad feels safe.

Being in Customer service myself I always look for it in return. Ms Deborah has been so helpful and very knowledgeable in everything that I have brought to her attention! She is an asset to the company and I truly mean that, I won’t come unless she’s there. She is a five star and beyond!

Deborah was extremely helpful. Made closing out my rental a breeze.

We had the best experience, with Deborah helping us find the perfect space, it was great she meet our needs, we love it, we need more people like her for customers service.

Hank was great !!!

Hank was great

I went in there asking for help and Debra The most fantastic job ever help me with everything I needed and I was left with a peace of mind would definitely recommend!!! Can’t stress this enough she was fantastic!!

We have had the best experience with this storage unit. Debra in the office is the easiest person to come to if there's any issue and she's goes above and beyond to help you.

So so so easy to work with and very accommodating. I spoke with Hank and he was very quick to get back with me and made the entire move in process so smooth and easy. 12/10 would recommend using this place as your storage unit!

Hank was great helping me with my move out. Will use you again

Hank was amazing

Two months ago, my rent went up more than 150% and I was charged without notice. I understand increases due to inflation, but this huge of a change is just ridiculous. Corporate was unhelpful and rude with resolving the issue. I attempted to contact this specific location, and no one would answer the multiple calls that I made. Out of frustration, I left a one star review on Google. THEN I was contacted by two separate people trying to fix the issue. They refunded me for the additional charge and "changed" my account back to the original price. Also, they asked me several times to change my review, so I did. I was charged the old rate in the next month, but then was charged the much higher rate this month, with next month's invoice still at the higher rate. I attempted to contact the employee who helped me the first time, but I got no response. It looks like they care more about their reputation than the actual customer....I'm sick of the shadiness and wasted time that I have spent with the issue. So I found another unit that's the same size, and it is the same price as my original cost at Public Storage :) Save your time and effort. I gave them an extra star because their facilities were always clean.

Hank was great and got me taken care of.

Ms Deborah Gave adamant consumerism customer service. Very diplomatic an courtesy to customers expectation an consumerism. She was Super.

Highly recommend. These guys made moving in very easy, quick and simple. Hank helped me change my previous reservation for a smaller unit to a larger unit, as well helped throughly explain the move in process to me, all with a great attitude. Not often you find customer service like that!

Deborah was very nice and professional , always willing help customers with storage informations and public storage products. Thanks for good customers service.

Deborah was a great help and this is a super location.

I have had a storage unit here for a little over 1 year. The staff is super friendly, especially Deborah. She's knowledgeable about the property, pricing and always willing to help with anything.

Pure scam, your monthly rent can go up at any time as much as someone in "corporate" decides is appropriate. When you contact the storage management and ask about the increase, the explanation goes as follow: "we do not really have control over the monthly rent amount, it comes from "corporate".... it happens after 6 months or if you stay for a long time".... YIKES!

Seamless experience renting a storage unit here and the location is super convenient. Deborah was an absolute delight, and showed me multiple options to choose from to suit my needs. The sign up process was quick and easy thanks to Deb! Give the woman a raise!

I want say how AMAZING Debra the property manager is! She’s been so kind & has helped answering all my questions handling my cross country move. This is my second time getting a storage unit at this exact property, and I recommend it to anyone!!! Thank you so so much again!

I have always experience wonderful customer service from them, the public storage on River [email protected] North Central expressway is the absolute best !! You absolutely can't beat the customer service there.

A GREAT experience working with this location. Deborah could not have been more professional, and was so helpful from the very first call. Will definitely work with them again

Deb was very helpful. Could have not have done it without her.

Deborah is awesome!!! Thank you for helping us!!

The move in process was seamless and easy - the electronic touch pad was awesome - Deborah the associate was equally kind, friendly yet professional. Check her out next time you visit. The location is perfect and near a major thoroughfare- and warrants 5-stars

Debra and Hanna were both great and gave awesome customer service 👏

I LOVE PUBLIC STORAGE & THE CUSTOMER SERVICE FROM DEBORAH. SHE'S VERY HELPFUL, SWEET & OUTGOING!!!

Deborah had awesome customer service, and was very helpful.

Deborah was a pleasure to work with and very efficient! She was knowledgeable about all facets of the services available and the facilities. She was friendly and helpful — 10/10 would recommend!

We had a great experience with Deborah! She made the rental and storing experience smooth and enjoyable.

Hannah & Debra are amazing people extremely friend and helpful. No rudeness and a fair/balance/Well rounded people.

My first experience at this location was awful. Today was different. Deborah was friendly, and knowledgeable!! Thanks deb

Just leased a storage space from Public Storage. Deborah was awesome, very kind, knowledgeable and helpful. The facility is in a great location!

Deborah made the move in process really easy. This is a great location!

Love using public storage for my storage needs! Deborah is the sweetest and has made renting a breeze!

Deborah gave great customer service. She even walked me too my locker! Great job.

Kind and courteous!

Clean storage

Deborah did an amazing job helping us get a second storage unit. We have enjoyed renting from here, and love the customer service we always receive! Thank you guys for keeping our things safe!

Deborah was amazing!!

Deborah is the best. Out of all the years I've utilized public storage she is the ONLY one who ever told me they have lockers. She is the definition of "Quality over Quantity". I only needed to store some things for a few days and most places would have took all they could. She's the best.

Wonderful experience from start to finish! Deb and Kristy were great and helped me with ensuring I had enough space with my unit. I would highly recommend this facility and location!

Deborah, best in Dallas!!! ***** 5 star service!!! Extremely informative, patient and knows her business! So helpful, so sweet and felt like I was with my mom! Best experience ever, I’m so happy I worked with her!!! I promise u will say the same thing about her!!! - public storage - 2320 N Central Expressway, Dallas

Deborah a new manager to the property is so sweet and takes the time to get to know all her storage tenets! She’s the type of manager to go above and beyond to make sure her space is secure and safe!

Deborah was GREAT! Friendly, knowledgable and efficient! Couldn't have gone smoother...highly recommended! AAA+++

Deborah was amazing ...very friendly and helpful.

Deborah was very helpful and friendly.

Great customer Debra Was Really Nice & helpful .. thanks

These are the type of people instead of owning up to their makes they make excuses and point the finger. Horrible retention methods. They do not care about your business and will not care about your business. They won't lose the money. They will be alright a bunch of people who harass you when they feel like it and when they want to. They dont ever answer the phone. These are the imps that dont know how to function properly .

Debra was very helpful and friendly with her service!

Makaya was absolutely amazing and I enjoyed every minute of her service.

Denman was super helpful, answered all my questions when I was looking for a space and also showed me how to get the best space for my needs at a really good price. He showed me how everything works, made sure I got moved in alright and was entirely professional throughout. Excellent facility with many size options, clean and easy access.

Christy was awesome and very knowledgeable

I had a great service there recommend for you to go there very professional and great workers.

Thank you so much for all your help and information Makayla This establishment is lucky to have you

Makayla was great. Whole process was quick and easy and I really appreciated that!

Great service today from Brandy!

Great and fast service. Brandy was nice and helpful and answered all my questions.

I worked with Brandy the property manger and she was kind, prompt, and genuinely seemed interested in helping every customer I witnessed her interact with.

Brandy is very nice and helpful.

Brandy was very helpful!!!

Just leased my storage space with Brandi. Very professional and helpful. I would refer the location and kind service to my friend's. Thank you Brandi ! HeidiKelly

This has been a wonderful experience. Thanks to our property manager, Brandy, the transition into our new unit was absolutely painless. She took care of everything from paperwork to personally showing us the location of our unit. Brandy is the ultimate amenity when considering the benefits of choosing Public Storage. Not only can we rest assured that our stuff is safe but we also purchased a little bit of Peace of mind.

Makayla was so wonderful and informative and a pleasure to work with!

Makayla was very helpful and adherent to social distancing

Brandi is so amazing! Great customer service, easy to talk to, and very informative. Good location.

Brandy was super helpful, knowledgeable and provided me with the most positive experience- making sure I got exactly what I needed without ‘selling’ a bunch of extras. Thank you Brandy!

Brandy and Denman were so helpful with my needs. Great service.

I had a great experience with Brandy and her team. They are responsive and professional

Clean and courteous.

Brandt was awesome

Malaya was awesome! She answered all my questions & I was ready to go in minutes! Thanks ladies!

Brandy was super helpful with my move in. Was flexible about changing times and explaining everything to me regarding the move in process.

Brandy was amazing she made every thing easy this lady needs a raise best customer service iv had in a long time.

Great customer service!

Brandy was the best

great customer service. Decent facility in easily accessible location.

Brandy was a tremendous help. She explained everything well and got us the storage we needed with no hassle at all. Great service!

Brandy was very helpful

Brandy was excellent help from when I walked in

Brandy was sold perfect she made my day ever

Ms. Brandy wea so polite and professional. Ms.Brandy is a real assest to the company

Makayla was the best! Tried to help with everything!!!

Kayla was helpful and friendly

Great place and great service

Brandy was very helpful in making sure I had everything I needed for my move! Reminded about mattress covers and other things I hadn’t thought about!

Public Storage went above and beyond in every way possible during my time with them. I received arguably the best customer service I have ever experienced, which was unexpected considering the nature of the business. The facilities were very clean, the pricing was transparent, and overall it was a great experience. I will definitely use them again when I need storage and highly encourage anyone else to do the same.

Brandi is great

Brandy was great! Super helpful in helping me move in!

Brandy property manager at 2320 N Central Expressway Dallas Texas, 75204-3831 she was a tremendous help in assisting me with the size of my unit need. Her professionalism , personality and communication skills were outstanding. I would highly recommend her to anyone. LaVerne

Great experience. Quick and easy. Brandy gave customer service and very helpful

Very accommodating and flexible , Brandy is great

Brandy was very helpful on all of the information and helped me to get a unit quickly. Very informative and great customer service.

Brandy was very attentive, quick to respond and very pleasant!

Brandy was a huge help, got me in and out in no time at all.

Brandy was very helpful getting set up with my storage unit.

Brandy was awesome checking in!

BRANDY IS AWESOME!!!!

Hit up brandy for cheap storage and great service

Brandy was quick and efficient at getting me checked in

Great Service! Brandy was very helpful.

Makayla has great customer service she always has a smile on her face and is a great staff member thanks for all your help and advice

Makayla excellent customer service help me out both days I came in always friendly with a smile

Nice place

We need to reduce our storage size and Christie gave us one directly across from the existing one which made it so easy. When we noticed that the latch was broken she made sure that within the next hour she had it repaired. That was awesome and now we are load and safely locked up,

Need to know how much if i miss a payment ? Well most likely i know the next month will be double am i right?

Good storage place home of the first step movers truck...for any and all things moved call joe and ask for Kwame Douglas and tell them Broderick referred you hands down they always get the job done...

Don't put your thing here. Had my unit broke into and lost 100k worth of valuables.

We ran out of space in our condo and were looking for a place to storage some of our belongings, and thankfully Public Storage is not only super close and clean, but the front desk associate, Makayla, was super helpful, thorough, and friendly! Glad we chose Public Storage on North Central Expressway!

Makayla is awesome! She is so friendly, kind and helpful. We made our reservation online and came in on our move in date. She got everything resolved so quickly and we were out within an hour. We highly recommend this storage and thank Makayla for her service!

Had an awesome experience here. Christy was the best, very polite and helpful. Glad I stopped by this location had great prices and best customer service compared to the surrounding area. Thank you so much 😊

Brittney was very nice and helpful! Great service.

Makayla is so great! I found the perfect unit and she helped me quickly. If you need storage in Dallas, go here 👍🏼

Makyla made one of the worst days of my life so much better. She was patient informative and I really appreciate her making my day!

Makayla has great customer service and helped me with my storage needs thank you

Quick easy access

Makayla is so sweet she showed me the unit and took her time explaining every detail to me she is amazing

Rachel was amazingly helpful and informative with the rental process

Christy was amazing!!!! She went above and beyond to make sure I got everything I needed quickly. She was courteous and professional. I will definitely recommend.

Makayla at this location helped me work through a challenging move. I appreciate her knowledge and follow through. She promised me a phone call, and when she missed me, she called until she reached me to remind me of our appointment. Public Storage is lucky to have her here. Kudos.

Our experience was great! Both Helen and Makayla were very friendly and informative and quick to provide us with a storage unit.

Estas 2 y ya

This was my first time using a storage unit, Natalie was awesome, she showed me different units and educated me about everything I would need that I wasn't even thinking about. The units are easy to access and clean. Thanks

Great experience

Makayla was really great ! She helped me find the perfect sized locker for all of the things I'd be moving. And she made the process so quick and easy, I'd almost keep my things locked up longer because of the service

Rebecca was very helpfull and friendly

Brittney did an excellent job guiding me through the rental process. She's awesome and I definitely recommend that you ask for her!

I just rented my first storage unit ever in my life, and I have to say, the employee who helped me was very professional, as well as very informative when answering my questions- no matter how dumb they were...employee Natalie Makayla was Awesome... thank you

Makayla was exceptional in helping me I’m very grateful for her customer service on today!

MaKayla was very helpful and showed me a positive experience. I would recommend this location to everybody.

Makayla has amazing customer service and is very friendly great job

Makayla was a very positive, friendly staff member.

Makayla was a big help, really sweet and kind.

Makayla was amazing!!!!

Rachel was wonderful! Highly recommend this storage place.

Good customer service

Rachel was AMAZING! She did a great job and was super sweet and made sure I was taken care of from beginning to end. Thank you for making this process not only easy but fun!

Makayla, Rachel & Joanna has been very helpful with my storage needs. I store at Sorrento & come by here because of the service. Thanks guys!

Laurie and Dan were very helpful when I was moving in and moving out. Plus the location is great, right by the highway

Makayla is such a sweetheart everytime I come she always friendly and smiling Great customer service

Makayla was amazing and the service was impeccable!!! Great facility!!

Brittney was great! So informative, and quick with getting my unit all set up! Highly recommend!

The front office and all of the units I were shown were clean and well maintained. Makayla did a wonderful job helping me find the perfect sized unit for my needs. This was my first time getting a storage unit and she made me feel well taken care of and answered the millions of questions I asked all with a smile on her face.

Makayla is wonderful and has amazing customer service

Makayla is the best

Makayla was fast informative and very friendly. She was very patient with me, and helped me with my packing needs she is awesome

Makayla is very professional, she has an awesome personality, Makayla explained every detail to me... this location is very clean... ask for Makayla when you arrive.. Don't forget to buy your supplies..

Great service and very clean and safe for our stuff!!!

This location is overpriced due to the area.

Brittney was helpful with my storage needs and explained all my options!

Maddie was super helpful.

Brittney is a LIFESAVER!!! She saved my move and got me such a better deal than my assistant even found. THANK YOU BRITTNEY!!!

Makayla was very nice. She took her time and made sure that I got the unit that met my needs.

Very helpful staff that answered all questions truthfully and with a smile. I would definitely come back with all my storage needs

Thank you Brittney for your outstanding customer service!

Great staff and outstanding customers service. Highly recommended.

Brittany was great! She helped me with everything I needed!

brittney was awesome. She was extremely helpful and made my move a lot easier.

Jackie helped me out and was very nice. Check in was very simple and would definitely recommend.

Makayla was the greatest! My move in to this storage unit was quick and easy. If you are in need of a storage space stop by here. Great customer service and smiles from everyone.

Very helpful staff.

Bobby was very helpful and made it a seamless process getting set up.

Bobby was very helpful in helping me find a parking space for my vehicle and get me in and out of here really fast and very good experience

I'm giving 5 stars for 2 reasons: it's a good solid facility & "what you see is what you get". The other reason i'm giving 5 stars is Brittney, the manager that helped me today! She is very attentive, experienced & has a great helpful attitude! On the negative tho: Public Storage NEEDS to give better support to this facility! It needs cleaning & renovation. Plus they have no moving carts either & the company needs to replace them. The employees on site are hardworking & dedicated so you'll get good attention from Brittney & the other guy who manages is great as well & I sympathize with them having to tell people they have no carts. But as i said, "what you see is what you get"- no need to worry about any hidden negatives after you've rented. I know becuz I've been a tenant there since 2003 when it was known as "Private Mini Storage" & it's always been a good convenient facility with easy access to the storage units. Another very unusual benefit is they also offer some VERY small units such as 3x3x3's and 5x5x5's. I had a 3x3x3 here back in '03 when i first became a tenant. That was why i rented here back then becuz very few facilities in Dallas offer small "locker" type units & that's what i needed back then. And as i said, you'll get good support from Brittney & the other manager on site- they're great people!

Brittney’s service was awesome!

Shawn was a great help!

Quick and fast rental with Bobby.

Bobby was very nice an helpful we need more good people like him.

Does my homeowner's insurance cover off site storage?

Brittney was so helpful and went out of her way to make sure everything went smoothly!

Office staff is really great! Kyle is who I speak with and he is always so friendly and helpful.

Went in to see if i could get a storage for my things as i am moving to texas for work and Haley was who helped through it all with all the information and everything i needed to know. Great person and she for sure knows everything about her job! Thank You

Can i store my car there?

Brittney was fantastic when helping me find my storage unit. Definitely ask for her when visiting. Extremely friendly, was quick at getting me set up, and let me know all needed information.

Spoke with Kyle, just a pleasant young man and made my day, outstanding.

Came in for the first time to see rates and many other things. Kyle was the best help i got, very clear on information and knew his way around. Very pleased with his service!! Great job!!

The manager Kyle is really nice always trying to help us and all the time he is working in the property .

Good costumer service

Great property managers, who are extremely accommodating and helpful. This PS location is a best kept secret for storage needs!

Great staff! Super accommodating and helpful. I think that this PS location is a sleeper in the metroplex.

DO NOT RENT HERE.....BRITTANY IS A DECEPTIVE CONNIVING THIEF AND POOR EXCUSE OF A REPRESENTATIVE OF PUBLIC STORAGE...IF I COULD GIVE THEM -5⭐ I WOULD...BBBBBBAAAAAAADDDDDDDD..... TO MAKE MATTERS WORSE HAD THE NERVE TO SAY GOD BLESS YOU.... HYPOCRISY AT BEST.... 00000⭐⭐⭐⭐⭐00000......😢😢😢

Clean unit, friendly people, I will use Public Storage again when need storage.

Bobby was great and provided quick service. Very knowledgeable and to the point.

this is a nice storage it's about like any other one but they're very nice inside and they try to rent you a place I was just passing by but had a good experience

Kyle is an awesome manager! He single handedly made me choose this location because of his great customer service. There are a ton of storage places around but I will keep my business here for as long as I am in the area because of this positive experience. Also, great location only a few min from downtown Dallas. Living in Turtle Creek puts me right at a six min drive here. The grounds are well kept and the area seems very safe. I feel confident leaving my belongings in the hands of Kyle and his awesome management team!

Brittney gave us exceptional service! She was timely and very polite and made sure we knew everything we needed to know about the unit and additional items that would help with our storage.

Brittney service was awesome! She walked me through everything and was great at explaining the process. Thank you! I like that they respond back when I call them! Thank you brittney and klye for calling back.

I really don't enjoy paying a storage bill every month but let me tell you what makes it easier: OUTSTANDING CUSTOMER SERVICE and CARE. I've stored items at this facility for almost two years and I needed to downsize my unit. Brittany and Kyle ensured such a smooth process that the transition occurred with relative ease. Brittany even stayed past closing time to ensure my space with right for move-in. That's true "customer care" I applaud the outstanding customer service at this location.

Brittney was super helpful and awesome!!

The hirl was no it

STAY AWAY. Terrible Storage Facility.. My unit was broken into. They have homeless people living out of units and the staff is absolutely no help at all. Worst experience ever.

Seriously not the fault of the staff, they are wonderful and truly my heart goes out to them dealing with stressed out ppl like myself undergoing moves. But there are random fees when you rent from public storage that you find out about upon payment. They insist you have rental insurance (which may be a TX law, but doesn’t apply in GA) and they also insist you buy a specific lock. For the girl who has 3 locks from the various times she’s had rental units, it’s particularly maddening being told that the one that is LITERALLY a ‘Public Storage’ lock cannot be used because it’s ‘old.’ (Despite having took it out of the package this morning) and though I’ll only be renting from them for a month, I will need to buy their lock (which is used, btw) for $20. Again- NOT the fault of the staff- he seriously rocks, but when you’re already stressed to the max by moving- this just feels like flushing money down the toilet.

The customer service was great both Kyle and the manager there were very helpful and able to explain all the fees. I would recommend this place

My experience was great! Brittney helped me out and was really respectful!

Excellent and friendly service, very informative, thanx Brittany

Cara is the best. She’s always helpful & Informative.

Brittney did a good job. It was quite enjoyable working with her.

Easy rental process. Shawn is very friendly , helpful, and professional. Online rates can save you money so I advise looking at the rates and then preview your space. I was able to save $40 a month which becomes significant if you keep your place for several years!! Awesome location if you are an Uptowner or along Turtle Creek / Park Cities Corridor

Sean is AMAZING!! He was very helpful helping me find the right unit and getting me in my space on time. He is the epitome of good customer service.

My favorite storage been using this storage for years

Shawn was very helpful! Got me in and out quickly!

I’ve never had any problems with public storage in the past and this time I experienced even better service than before. Shawn was so sweet, professional and personable. I enjoyed our dhort conversation as he checked me in. He nade the process so smooth. Shawn truly is the best, you need more like him! Thanks

Shaw very helpful

Shawn is great! Fast and easy

Made my reservation online and the young lady who called to confirm was amazing ... upon arriving I entered and was greeted by Shawn . I spoke , he spoke and proceeded to finish whatever he was doing before he asked what was it that he could help me with . About 5 mins later !!! I Advised him that I had reservations for a storage unit he was glad to help me go and look at the unit that I selected. Look at the unit was very pleased got back to the office proceeded to pay not knowing that all of the other charges popped up it was a dollar for the first month $24 fee which was a total of $25 in which that’s what I was told the price would be per email ... once I got there no one ever stated that I had to pay for insurance on the unit and never stated thatThey just automatically add on for storage lock so immediately I was like no I’ll purchase the lock please take that off it would be really nice if they would let you know ahead of time that there are other fees that you will have to pay because if you go in with an email thinking that you’re going to pay what’s on the email and you end up paying way more than that then that could really set you back so check first other than that Shawn was absolutely pleasant -in the end and I really appreciate his help...

Great staff, nice units, but I'm giving 3 stars because I'm moving out of the unit on the 6th and I'm still getting charged for the WHOLE month! And their boxes they sell are overpriced and are flimsy for the price. It hasn't been a terrible experience, but I'm still butthurt about paying a whole month for only 6 days of storage.

Shawn made moving in smooth and easy. Very happy.

This is the second time I've rented a locker here. Great location, but not business friendly. We use it to store parts for a service business. They arbitrarily changed the access from 6am to 8am. Not conducive to business needs. No communication about it other than a taped sign. My guess is they have an issue with vagrants or something that they can't seem to manage other than locking the doors and threatening police action. Never seen something like this before and we have used a lot of lockers and storage companies. I expected more from a reputable company like Public Storage.

Had a excellent experience with Kyle. He knew the requirement.

Shawn is so kind him and his crew are very professional and is always courteous..

So far, fantastic experience. Shawn is INCREDIBLY friendly and helpful! Price and location are perfect for my needs, and getting this unit has been a painless process. Would highly recommend!

Fast, easy and the customer service rep was extremely helpful

Plenty of storage and great customer service!

Quick, easy & friendly service! Needed a 2nd temporary unit and they gave me one right next door to the one I had which will make it so much easier for the movers to move everything out saving me time and money!

Great!

They were very professional and accommodating...

Great customer service, top notch security

Awesome people Haley and Kyle were wonderful Haley took care of all my needs her customer service's were perfect i thank you both for your kind services you two are the best thank you for your kindness.

I have paid my storage unit before it was due for the 6 months I have had it and out of the blue they raise by 15 dollars!!! Unacceptable and ridiculous... Next time it will be a mom and pop storage unit!!!

Quick and easy. Great service.