Public Storage Self-Storage Units at 2420 N Haskell Ave, Dallas, TX

I don't know if it's the type of gate they chose or what, but when I moved in, it didn't exist because it was broken. 2 months later, it broke and they keep it closed, at least after office hours. So it's only open 9:30am-6:00pm. There is a 2nd gate, but only the keypad INSIDE works. The one outside doesn't even exist (see photo). You cannot retrieve or store your things between the entire time of 6:00am and 9:00pm like how you're supposed to be able to. For people who have items they need to retrieve to run a business, this is terrible.

DO NOT USE this location for storage! I haven’t even been here a month and can barely get to my stuff because it always has a paper sign on the keypad. The gate says access starts at 6 am. No one is there to assist you until 9 according to google. It’s supposed to be a 24/7 access with the app. Be careful with that. I almost got stuck in the gates in the morning on a weekend when I used the app to open the gate. I didn’t see the sign that the keypad was out of order because I used the app to open the gate before I got up to the gate. I was in range to open it with the app. On the way out that’s when the app decided not to work and I got stuck for awhile. I had to keep trying the app because the keypad said out of order. I have an outside unit that is not air conditioned. I have to go early in the morning if I want to get my stuff before it’s too hot to be there. By noon it’s unbearable in the unit.

Heather helped me get her gate code thank you

Heather was very helpful at this property .. She went above to see that I got a cart to move a few items that I needed out of my storage .. So this is why I’m giving 5 stars

Excellent service. Heather was incredible and helped me find the perfect storage unit for my stuff. Couldn’t recommend this place enough.

I chose this storage unit from the great reviews and location! Unfortunately, when we moved our items in, the access gate was broken - this provided no security for the drive up units, as the gate was open 24/7 for several weeks. We have contacted the specific location and the area manager multiple times requesting a refund, and have not received a response. Disappointed with this location and ended up terminating our contract early.

Heather was a great help, very knowledgeable, very professional and went over and beyond!

Heather was such a great help & she has a great person💯 she helped me out with putting my boxes together, Thanks Heather need more like her.

Came in to see about renting a space and although there weren’t any available at that location in the size I wanted, Heather was super nice and extremely helpful. She was able to find me a unit at another property not to far from here for cheaper, with a promotion offer. Thanks Heather!

Miss Heather is the most knowledgeable and caring person public has. Her experience and knowledge made my storing experience easy and a no brainer.

ASK FOR HEATHER!!!! I came into her store as a walk-in and she assisted me with my reservation and showed me my unit and got me all set up for Military Basic Training. Definitely looking forward to working with her and her team.

Helen was exceptional. Kind and went the extra mile to make the renting process fun.

Heather was great!

Heather was so nice helped me with my boxes. Awesome

Heather was very pleasant and helpful! Great customer service, she remembered my name.

Excellent service. Mrs. Helen, very helpful, helped us with all our questions.

Helen was very helpful and efficient getting elevator issue resolved Tecnicians came very quickly and fixed the only working elevator in 20 minutes

I rented my storage unit and got access the same day. The process with smooth and easy. Helen gives the best customer service, you can tell she enjoys working there. I like how they have an app that both corresponds with your payment and the storage gate.

Convenient location, easy access. Heather was very helpful and nice through the entire process. Would use this storage again if needed

Helen has been stellar, a pleasure to work with and if I could I would give her SIX stars!

Great experience - easy and helpful when autopay had issues. Heather was also very friendly!

Great experience with Heather super helpful staff and clean premises. Big thank you!!

Heather did a wonderful job

Marco was super helpful and went above and beyond for me. Will continue to use this location when I need to store stuff

Helen provided exceptional service to me as a long time customer. She is focused on ensuring the customer experience is nothing short of outstanding. Without her assistance, it was highly unlikely Public Storage would have retained me as a loyal customer.

Great location and well maintained. First rate customer service! Heather helps me out whenever I’m there. Glad I found them.

Marco is the best! Thanks!!

Heather was very nice. Super helpful and efficient

Heather was absolutely amazing! Super helpful throughout the whole experience. Start to finish! She answered all my questions and more!

For storage it's fine...mostly clean; do not pro-rate last month and will rent it out right away...that should be illegal!

Heather was so polite and positive. Best customer service I have seen all week.

Heather helped me out today and she was amazing! Super nice and helpful

Clean and great service!!!

Location is key but the security for this location is great. Codes to enter and leave the gate. Same with elevators. Really safe and secure location.

Got a storage Unit last week! Heather is amazing! She answered all my questions and made the process very quick and easy! Highly recommend!

Public Storage was the perfect Tarantino place for our stuff while we were in between homes. The location was clean and secure. The contact less app was so reliable and convenient. And upon check out Heather was extremely warm, friendly and efficient. Will for sure use them again.

Heather was super awesome and helpful, I’d recommend this place to anyone looking for friendly people to help with your storage needs!

Heather was so much help, made my experience a breeze. 5 star

Heather is wonderful. We need more like her.

She's very good

Heather is great! Super helpful!!

Heather helped me looked for a cheaper price with public storage. Thank you.

First time using a self storage unit— Heather at Haskell Public Storage was awesome and made it a really quick and easy process. She patiently answered all my questions (I had a lot lol) and toured me around the units so I could see before renting one. The security measures at this location make it feel safe

This location is really well-maintained everything is always super clean and in working order. Heather in the office is always really friendly and super helpful!

Heather is the best!!! Easy to work with! Kind and helpful!!!!!

Heather was great and super helpful! She provided the best option for what we were looking for and for our situation. So happy to have found out storage unit last minute and on the first floor! Thanks heather!

Ran to the large and a small unit here one year ago. My rent on the small unit has gone up from one $193-$253 in one year! The rent on my large unit has gone from $243-$307. I have been told that this increase is not to justify added expense it has brought about because that is what they can get for the empty units right now! A reasonable rate hike and I wouldn’t have been writing this comment but a 25% increase each year is more than slightly exorbitant

As a person who has worked in the service industry I value great customer service. And from the moment Diane welcomed me through the door with a authentic and genuine smile, she turned out not only to be a sales rep or customer service agent ,but bit of an Angel. So I walked through these steps doing the rental online got all the way to the closing where I put in my card and it was accepted on my end and the money was taken out of my account, that was not the case on variant so I had a payment of 114 looming somewhere in cyberspace that my financial institution said would be giving back to me within 7 days, Diane got me in my storage unit and also make sure that it was paid up until the end of the following month you don't really come across people who care about people everyday. But you can tell that Diane loves what she does and it makes that effortlessly wonderful. If you are in any way shape form or fashion looking to store some things clear some clutter or just interact with a really cool gal Diane at public storage she's definitely definitely fits the bill. Thank you so much.

I meet with Heather she's very helpful and sweet thanks for all the help

Ms. Diana I believe is her name was very sweet and helpful with service today. Makes you feel welcome and wanting to come back

Heather helped me with storage and gave me good service.

I just stopped by at this public storage, and Heather was awesome, she answered all my questions so patiently, she even helped me getting a better deal, moving day is really stressful, it is good to meet people like heather in days like this… thank you so much Heather!

Heather was amazing! Excellent service and the rental process was super easy. Thank you so much!!

I just rented from PS a few hours ago and have already moved my items in. The unit was totally clean. Heather was so professional and friendly making sure I had the right size unit and providing me all the information I needed.

Diana is awesome. She helped me out on property.

Ashley was amazing the other day extremely glad to have came in and experienced a great person with great work ethics still.

Ashley was so kind earlier this week, I am so happy to have an excellent experience, will definitely recommend to my friends and family as this is the best experience I ever had anywhere.

Ashley is a great manager, she was very knowledgeable on what i asked today and glad I decided to store with public storage.

Heather gave good service today thank you!

Heather was polite and helpful made a difficult move in easy. The space looked clean and safe too

Fantastic experience. Had to get the district manger involved to help us out with timing of departure, but they handled it extremely well and to our complete satisfaction. Clear, nice facility. Will use again.

Heather gave me great service today she is awesome

Heather gave me a good service…..

Heather was great!

I had lost my key and they calmly helped me get access. They were very kind and helpful during a frustrating moment. Very nice customer service.

I was stored here for over 3 years. The moving in and moving out process was super easy. Heather in the office was always there to assist anyway she could. 5 stars for sure!

Heather at this location is a very experience representative, and I enjoyed her assistance on helping me with my storage purchase

Ashley was great making our move in experience smooth and easy.

Experience was great! Thank you Heather for getting me all set up

Heather thank you

The girl working on this location is super rude . And we won't be returning to this location .

Great service

Heather was amazing. She provided excellent customer service! Greatly appreciate her walking me through all the details and being so helpful! Highly recommend Public Storage!

Heather was great! Public Storage was a great option and was very easy to use.

This was my first time using a storage facility & I had a great experience. The facility is clean & the staff was helpful & responsive.

Christy was helpful with my packing supplies

Heather was great

Huge big thanks to Heather !!!!!!!! Customer service was beyooooond the best .... highly recommended this location service was fast and she was very informative !! THANKS

Nice staff.

Heather is the go-to girl here. Her friendly attitude, very supportive and helpful in answering any and all questions that I had. She also went above and beyond providing excellent quality customer service. Would recommend this place to anyone. Thanks for making my move easy and less stressful.

Heather was so helpful! I needed help with my unit and called to get details, she helped me right away and was so informative. Overall I’ve had a great experience with this Public storage having used two units here.

Staff and Management always been helpful. Safe property.Central Location great and decent value. Property kept clean. John Douglas

Excellent experience and service. Will definitely use this location again in the future. Thanks for everything!

The property manager is inconsiderate to Veterans, And the customer service team will not give a discount to Veterans or first responders. I'LL NEVER RENT FROM PUBLIC STORAGE AGAIN EVER. L/CPL CORNELL HILL UNITED STATES MARINE CORPS VETERAN 1976-1981

Cuanto cuesta la renta

Heather gave me excellent and expedited service.

The place is clean, the staff is awesome, and it's in a decent area. If you need to store anything in the uptown area I suggest this place.

Very friendly and helpful staff. Very clean and well kept facility.

Heather, along with the staff from the other public storage on the service road colluded to steal my personal belongings. Such disgusting and untrustworthy vile things they are. Stay away from this place AT ALL COSTS!!! Spare yourself the trauma!!!

Good clean use of space!

heather gave good customer service!

Thank you heather !

I did not rent here but I loved their attitude. They gave me an honest recommendation of a better place for me. I love that.

Heather is pretty amazing . Eased me through the renting process . Very meticulous . Great help . Made is so easy for me as a first time renter . Top person .

Finally removed the large crain that we as taking up space for accessing parking for customers.

Great service

Alex was our customer service representative at this location and he was AWESOME! Knowledgeable and quick he made a very stressful situation much easier for us. Thanks Alex

Helen was very helpful and nice! Highly recommended!

Awesome customer service! Helen was so flexible and helpful.

Britney is amazing! She covers everything you need to know very clearly. I highly recommend her and Public Storage.

Just another storage facility.

I pay for one of the biggest storage units there and they have no power. I asked if I could charge my phone in the front office for enough to see how to get back to my hotel with my personal charger and they were very rude and said it wasn’t their problem they won’t allow it. Not a fan of rude inconsiderate workers.

Heather was great!

Helen great customer service very nice

Needed a storage unit in the area and found this place. Heather helped me get set up the same day and made sure I had everything I needed for moving including supplies like boxes, tape etc. If you need a storage unit in the uptown area I highly recommend you go see Heather, she is fantastic!

Heather was excellent! She saved my day.

Helem gave great customer services to us at your location at

Brittney provided excellent service. She was very attentive and ensured I understood everything during the entire process.

Awesome staff at this location. The manager is really gracious and she remembers my name. Next, I am writing about Brittany. I had a delivery to my unit. It was very heavy and I needed some help. I went and asked for her assistance. Immediately she followed me and helped me to get it back off the pallet. She was eager, extremely willing and able. I appreciate her awesome spirit of helpfulness! We need more people n our world like her.

Brittney did a fantastic job of getting me checked in and settled.

Good customer service

Great service, Brittany took the time to explain everything and helped me pick out the storage unit I needed.

Heather was a great help, fast, professional friendly and sweet.

Grear services and highly recommend!

Brittney, and her services are awesome ,treated us with much respect... Great customer service and kind employers .... and clean restrooms , definitely hard to come by in storage units

Heather in the office was friendly and professional. She provided excellent customer service from the start. Clean facility. Will recommend to friends and family.

Easy going. Always helpful! Thank u Brittney!

Heather is so nice and patient.

Heather was very nice and answered all my questions. I recommend her for help!

Not even my storage but met my sister in law here. Walked through the gate and the person in the front office yelled at me to drive through not walk. Still didnt then when I left she wouldnt let me go through the office to get out. So rude.

Heather is awesome

Super friendly

Here at Public Storage, you will be greeted with a smile.

Heather is FANTASTIC!!! She taken great care of me and answers all my questions. Very impressed with their customer service and helpfulness. Great location, great staff!!

Heather was friendly and efficient. We found the perfect space for our needs and were in and out quickly. She even made sure I tried the lock, which was good because it’s tricky!

The customer service here is EXCEPTIONAL!!!! Helen is the one of their representatives on site and she is Outstanding. She picks up the phone, is super helpful, she has gone above and beyond my expectations. As a business owner myself, I appreciate and take note of outstanding people and I wanted to share my experience here. I would love to have Helen on our Team! Great job to Public Storage!

Helen was a big help, thank you!

I'm so happy heather brittany so nice and cool

Great place and heather was the best! She has great customer service and very sweet.

Nice, clean, well kept facility with the BEST customer service to match! Thank you Heather for your help and your friendly attitude.

Great service, Helen was very helpful!

Was told that i had til the 4th to get my things out without being charged a extra month when i 1st signed up. Once it was time for me to move i got my things out on the 2nd and was told i still owe for the month because I didn’t tell them on the 1st they are scammers..update: after management reached out and contacted me i would use them again and appreciate them taking care of my concerns so quickly

Great service

Helen and Heather were very helpful!

Overall we were very happy with the service provided. When I brought a couple of concerns to the attention of management they were very quick to resolve to our complete satisfaction. We will definitely do business with Public Storage again.

What is the price range and size. I need to rent one this upcoming Thursday.

Thank you for your great service Heather.

Heather was super helful, she got me in and out in a timely manner. I got exactly what i was looking for , definitely recommending to my friends and family.

Great customer service - shoutout to Heather! Fast and easy service with affordable prices! Very accommodating.

Fast and easy service and could not bear the price!!! Heather is amazing 👍🏼

Okay, I’ve never posted a review but here it goes: The stress that comes with moving and shoving personal possessions into a storage unit has never been easier. Amber was really helpful and knowledgeable, which translated into a quick, efficient experience for me and I was able to get back to my cray cray life! Upon my arrival into the office lobby I overheard Amber on what I gathered to be a potential customer phone call and she was over the top patient and super explanatory until the customer understood exactly what the deal was and was happier for it. The ordeal just really made an impression on me and I thought to myself ...”sincere, honest people are becoming scarce and it’s nice to have witnessed one in action”. I know this post has become a tad corny but there you go. Thanks for reading it. Sincerely, Greg Makowsky

Amber very helpful glade she talked me into a bigger unit

The staff here is super helpful and nice! Haley and Amber made sure I had everything I needed to make the process as smooth as possible.

Amber was super helpful! She let me know of the discounts and was very kind and professional.

Amber is very efficient and has very awesome customer service. I wish I could give her 10 stars!! She is awesome!!

Great location. If you ever need assistance, ask for Haley. She is always so helpful!!

Amber was so amazing during my entire process.

Amber was great to her time to make sure I understood everything very knowledgeable

Amber was awesome! Was about to walk out but gave me outstanding customer service I couldn’t refuse the leave

I went to a public storage location on Saturday January 2019. I had a very plesant experience with sales agent. Brandon. He was a very Helpful young guy. He explain everything in detail. and was very professional and extremely polite im so satisfied with his knowledge of materials. Will be staying a customer. Thank you so much ..Brandon

Brandon was great help, very informative and so polite and professional. Recommended him and this location

Awesome Experience working with Amber, great customer service!

Amber is always so helpful and friendly

I wanted to give this public storage 5 stars. Particularly the employee named Amber. One evening I was there around closing time and in my haste, i forgot a tub of mine in the elevator. I didn't realize it until I made it home of course and i was sure that it'd be gone by the time i could get there in the morning. Just in case, i called right at opening time and Amber answered, her customer service was above and beyond what I'd expected, especially so early in the morning. Not only was she polite and helpful but she actually found my tub, called me back and i was able to go pick it up. You just dont get service like this anymore, guys. I highly recommend using this particular public storage, if you're looking for a storage place. The employees are great, the pricing is very reasonable.

The manager here I believe her name was Amber was very friendly. Great customer service. Will be returning to this location.

david was great! the facilities are clean, safe and well maintained!! it was something i’d had on my to do list and was dreading the hassle - he made it easy & fast!!

Brittney was super nice and very informative.

Brittney great service and alot of help very patient!!!

Fix your drive way. Thanks.

Was very helpful and friendly

Rita and Brittney are the best

Rita was very helpful at check in.

Rita was every helpful and the service was great!!!!

With in today looking for storage ,Heather greeted me friendly and welcoming. She assist me in looking for the right side storage that was best for me. She was willing to answer all my crazy questions. Very nice and down to earth great customer service.

Thanks for your help!

Heather was great💯

Brittney was good and she knows her stuff.. The owner Jacob was there also and we had so much fun there.. so if you want to rent a space there.

It was a pleasure working with Brittney today. Very knowledgeable, kind and customer focused. Would highly recommend her to anyone who visits the Haskell location.

Heather was really sweet and nice! Would come back and suggest others to rent here.

Great service

Heather was AWESOME great helper

Heather is very helpful and efficient! Great, clean storage and very convenient

My service was really great and very fast.... Much needed when moving. Instance, service!

Easy process, quick and efficient

Property manager Heather is great!!

Heather was super helpful taking me through the rental process and answered all of my questions thoroughly. I feel very comfortable storing my belongings here.

Heather was very sweet and helpful. This is my first experience with public storage and I am extremely pleased!

Heather was great, I had a problem with my reservation at another location and came to this location as a backup. Heather was very helpful and provided excellent customer service. She turned what could have been a nightmare into a very pleasant & productive experience. Kudos Hearher

Heather was great! Very quick and simple process and great customer service.

Very helpful. Quick and painless process.

Heather was great!! I was running late and she was so understanding.. The unit was clean and a great size

It was a last min deal and Heather went above and beyond and helped us out ,, she rocks

Went up there to get couple of days ago, and even though i did not sign up for a unit, the employee named Heather was so helpful and friendly and when I am ready I will definitely return because of her customer service!!

Heather was very helpful and nice, I’m so glad I chose this storage unit

Guy at front desk was great

Heather was great and I would recommend anyone to public storage.

Great service and Brittany was outstanding!!!

Chose this location because of 2 levels of security- outside fencing w/gate requires code plus the elevator required the code to go to the second floor. Heather went the extra mile when I signed up; she showed me 4 different units before I decided on the one that was the best size for me. Sign-up and check-out processes went very smoothly. Glad that new dollies were made available during the time that I was renting.

Heather was very helpful and informative, thanks again!

Great Service; Heather was so helpful and efficient!

Quick and fast service

Gracias por su servicio es muy bueno

My storage was due on the 8/26/2017 but I don't have the untill 9/8/2017 how mush will I be charged for late fees and to keep it from taken away.

Good job Heather!

Very nice, loved the staff!

I went to let the storage know that I didn't need the storage any longer and Brittany and Heather were the most friendly co-workers I've ever ran into I will most defently come back....I stayed in there like a good 25 min just talking to them like they were my besties of friend's.I loved it...can ya thank them for me plz.again and again.

Heather was a great help!

I picked this Public Storage because of the location and because all of the other reviews highly recommend this place. Sadly, I did not have the same experience. When I went to visit the unit I found roaches in the hallway. I visited the unit on a Tuesday and had a scheduled move-in date for the following Saturday. The associate who showed me around recommended I buy a lock at Lowes and bring it when I move in. However, before my scheduled move-in day they placed their own lock on my unit and refused to remove it, making me unable to move in on the scheduled day. This caused me to have to push my move in back a week while I was paying for an empty storage unit. Finally, their units are measurably smaller than they are listed as online. The location really is convenient, but I'm not convinced it is worth all the other issues that have come up.

Kyle was a very big help to us. He made sure we understood everything

Awesome experience, very sweet staff members, helpful and safe place. Very satisfied

Heather at the reception was very helpful. She was kind enough to walk me through the entire process since this being my first time using storage. This facility is safe and I'm so glad I used this location. Thank you guys. You are awesome.

Amazing Help from Mrs. Gary and Zach as well as Tasha!

Great customer service and very clean facility that feels safe.

Heather is awesome... She is professional n courtesy.... She helped me get my late fee waived... I will definitely also come back because of her..

Heather was awesome, she is such a people person and so easy to talk to.... We need more customer service reps like her... Thanks a lot for all your help!

Very helpful staff who have always gone out of their way to help even when dealing with public storage from another state... Heather and Anthony have been absolute legends!

Thanks Gari

Heather was fantastic! Service was great.

Heather and Raquel were awesome!!!Great customer on very short notice. Incredibly helpful! Highly recommend.

Very friendly and professional. I always feel safe and know my stuff is safe.

Heather was such a great help and made the moving process easy. Thanks

Gari was very helpful and had great customer service! I even forgot my wallet in the store when making a payment and she made sure that it was safely returned to me.

Gari was extremely helpful.

Gari and Rita were very helpful and accommodating with my last visit. Very friendly l. Thank you

Gari was awesome and very fast

I had a great experience in this public storage. Heather was very helpful. And it meet all of my needs. I will recommend people to this location.

I have rented from Public Storage in this area for a total of aprox 12 years and this facility has exceeded my expectations of cleanliness, and security. Heather who assisted me with my removal and check out extremely pleasant

Worked with Cali, and she was great and very helpful! The property is really well-maintained and I was able to get a great rate by signing up online!

Cali was great! She answered all our questions and the service was quick and efficient!

I have come to this location 2 x and each time Cali has provided me with amazing customer service and has helped me with everything that I need. She has a positive attitude and a willingness to help. I would recommend this location to any and everyone who has to purchase moving supplies.

I couldn't have asked for a better experience. The service was outstanding from my initial phone inquiry to acquiring the storage unit to the follow call to make sure I had no issues. Dan was very polite and helpful. I am truly impressed with the service I received.

Heather was great. She was very knowledgeable about my needs. I fully recommend her to anyone.

Friendly service and great, safe location for uptown! Heather was wonderful to work with.

came in to take a look at renting a storage unit, customer service was top notch. Alex and Heather were very helpful and greeted me with care and a smile. Will for sure come to them for all of my storage needs and questions! Best customer service I've had in years!

This is a great location! Very clean and the customer service is top notch. Heather was extremely helpful when I was checking out. If I need a storage unit again, I will definitely be using Public Storage and will definitely be using this location!

Heather was great! Helped me get in and out quickly and was able to recommend items I need to move easily. Thanks!!

Alesia was very helpful when I came into the office to make my payment, she his very good customer service.

Alesia was very helpful and she needs a raise

I had a great experience at this location. If ever needed to rent again ps would be my first option

Alesia is one of the most polite people I've ever met.wonderful customer service.will always do business with public storage

Attendant was very curtious and friendly I was satisfied that she was knowledgeable about how to serve me .

Best storage in Dallas

I had a good experience at ps good customer service and excellent attitude.

Alesia was very helpful when helping me with my storage needs she got me the right size i needed in so little time! !

It was greeeeeeat and i was in a hurry and the staff complied and made sure i made it out in good timing after showing my storage. I will be back.

Today I walked into the Public Storage in Haskell Ave. The affable Alesia was very friendly. The facility and the customer service I received from Alesia was great. They were able to accomodate all of my needs. I really recommend this storage facility! Jorge Raptis

Heather was very helpful and wanted to make sure I had the correctly sized unit for what I needed. The space seems well run and very clean.

Alesia was an amazing sales attendant. along with that she was friendly, helpful and understanding ASK FOR HER!

Such a wonderful experience. Fast and easy

I think I just signed my life away

They were very accommodating, fast, and easy to work with!

Wonderful! Heather was very professional and helpful!

Alesia was very helpful as we begin this STORAGE JOURNEY. She gave us a wonderful tour as well as provided detailed recommendations on other units if needed. AWESOME!!!

Alesia was very helpful and comforting. She has to be a wonderful asset to Public Storage.

Upon my visit to seek a storage unit I was met with a great "Welcome to Public Storage, how can we help you"? It was Crystal standing there ready to assist. She and Alesha(?) were professional and knowledgeable. Fast to help me with a space. When we toured the vacant unit she was like the town mayor speaking with those on the property working in their units without making me feel invisible. GREAT experience and I am happy to know this is the level of service I will be provided. Thanks again!

Great service!

I arrived later than scheduled due a horrible experience with a self hauling company most people are familiar with... Ericka was patient courteous and very professional which made my day a lil brighter considering iT was a horrible day full of rainy skies... Thank your for being a welcoming person full of positive energy...

Both Crystal and Ericia have to be the friendliest and most congenial customer service people I have met in many years. I was uncomfortable with the whole idea of moving and storing, but from the beginning and all the way through the process, these ladies made me feel completely at ease and were always readily available when I had questions. In addition, the location was convenient to access, no issues with parking, push carts were available at my fingertips at no charge, it was completely spotless and we did not see any safety concerns at all. Every company needs to have employees like Ericia and Crystal and the maintenance crew that kept this property looking like new! Thank you PBS and staff. I will be back, JAK

Awesome

Everyone was courteous, friendly, happy but professional

Crystal is wonderful! I've had many experiences with other Public Storage locations, but this has, by far, been the best service/facility/staff I have ever encountered!

great!

The receptionist Erica was a obviously America's next top model. She was very beautiful and confident in showing off the property. If public storage would market her there would be not vacancies at public storage!

I absolutely hate moving but the wonderful lady at Public Storage store 08409 made the experience so great! She offered me the best price on the unit i needed! She even offered the total packing package that was fairly priced. Ericia is the best!!!

Great experience with this Public Storage! Very nice and professional property manager! I definitely recommend for anyone looking for storage units.

This Public Storage site was great when I moved out of my apartment and had to store my furniture for a couple months. Site was great and very close to my residence (Uptown). Ericia and Heather attended me when I came in to check in after my online reservation. Both were superb and very friendly when helping me out through the whole process. Ericia showed me the unit I had reserved online and after talking about the items I would be storing she helped me decide on getting the right size unit for my belongings. Even though I changed the unit from the one I reserved online I was still able to receive the online discount, which was awesome! My experience was great and I would highly recommend this location for your storing needs!

I have used many, many storage units over the years. This is one of the cleanest, most professionally run storage I have used. Crystal is a real pro and very personable and customer-oriented.

Service was excellent. Clean unit and got me into it very quickly. Recommend!

I recently moved into a small unit at this location and I was very pleased with my experience. The property was very clean and secure. The customer service was impeccable and Crystal got me in and out as soon as possible.

Crystal was very helpful and courteous!

Very helpful

Awesome service!!!!!!! CRYSTAL very curtoeus and helpful, despite my unpreparedness! Thank you!!!

Ms. Kimmons was great

Crystal is pleasant and extremely friendly. Wonderful atmosphere.

Crystal is awesome!

Had a great experience with Crystal when I went to take a look at a unit and sign for it. I haven't yet moved my stuff in but the whole set up process was really easy and she gave me all of the information I needed to make my move seamless.

Crystal the manager was extremely knowledgeable and helpful. The facility was very clean. The move in was fast and easy. Thanks Crystal!

I have been with them for almost two years. I just love every thing about public storage. ESPECIALLY THE WORKERS:))

The service and help received from Crystal and her Team has been a big help for this senior couple making a residential move. Their pleasant personalities and promote attention to the business and been appreciated. Wishing them continued success, Bob and Sue Patton

Crystal was awesome. Good customer service.

Easy to transfer and get storage rental

Crystal was very helpful and fast!

Loved Stacy and Jacob! !! Excellent service! !!

My experience today was great... Great customer service very nice employees

Crystal has been extremely helpful and courteous during the process of renting the storages each time!

Love it

Excellent

Stacy and crystal were a huge help in my moving experience!

Christal was very professional in providing me with all the info I needed to get the right storage unit for my things.

Everything was great. Slightly hard to get into the property from the north.

Pedro is amazingly funny...he is nice and he does his job well...and spiffy...he has great customer service and he has swag

Stacy was super helpful in getting us set-up and they have good deals on boxes. Feel safe leaving my things here.

Aleshia is good at what she do for public storage..

Crystal was very sweet abd courteous I would recommend this facility and crystal to everyone.

Alesia in Dan was very nice i would like anyone to come in store:-):-):-)

Leah rocks!

Karen was great with services tewanna was great with customer sevices

Fantastic. Very professional.

I love everything about this location they were very friendly and helpful I will definitely use them again.

Heather, Crystal has been the best employees of public storage on Haskell st. If you need a storage PLEASE come to this location they will help it no matter what.

Crystal is a great help and I recommend everyone to rent from this location!

Great property, Crystal is very helpful!

Fab.

Continue to have a wonderful experience at this location with Crystal and all staff I have continued to work with.

Alesia was great she helped me in my mother alot she smile all the time thanks alesia :-) :-)

pedro is a give great customer service i totally recomed him .

I have been most impressed by the help from Public Storage in reviewing storage options, helping me make the best choice, and in the excellent condition, cleanliness, and security of the facility.

Jen was absolutely wonderful great experience great customer service would highly recommend

This is the first time we have ever rented a storage unit. Crystal was very friendly, informative, and efficient. She immediately offered to show us the various sizes of units available at the time and had answers to all of our questions. We even got a $1 first month special from her.

Alesia showed me around the property and made sure I found the best deal on the unit that I needed. Very friendly staff and easy to work with!

I have used storage places before and even other Public Storage places, so I know the drill. I will tell you this is the cleanest storage you will ever get. The unit, grounds, and sales office are impeccably clean and organized. Crystal was very helpful and even called before I arrived, I had reserved unit online 5 minutes prior. I feel like my storage items will be in good hands and would tell anybody to rent a unit from here. Location is awesome and rates are not going to scare you away. I got a larger unit for less than I expected to pay when I began my search. The entire prcoess took less than 20 minutes and I was out the door. The service Crystal provided was friendly and very welcoming. People is the customer service industry could take a lesson from Crystal and this location because this was easier than expected and I left their office feeling like my needs were meant and exceeded. Thank you Crystal for the help, the friendly smile, postive attitude and the laughs while I was there today.

I have to take the time to discuss the wonderful service I received from Crystal (the manager at this property). I flew in on Dallas on December 19th. I only flew in for a few hours, I was making arrangements for my employer to rent storage units in Dallas for some material for a construction project we are doing in Dallas. Crystal was wonderful and a joy to work with. Crystal even told the time to call me the next day to make sure that I made my flight back to Atlanta. Thank you Crystal.

What a beautiful thing.... a business that 'Over Delivers.' No surprises, no extra charges that must be paid while all your 'stuff' is held hostage. Moved to this Public Storage location from a different company facility on Lemmon Ave. A company that is smart enough to hire AND keep people like Crystal will earn my business. Crystal has a way of explaining all the details without being overwhelming. She was the warm, welcoming atmosphere while also taking care of business. Thank you, Crystal!

They really go out of their way to help. Crystal has been nothing but friendly and accommodating since I started using her Public Storage location. Highly recommended.

Great service from Crystal!

Great storage place

I have a storage unit here for work. I'm here about twice a week. The staff is always very friendly and willing to assist. They see me coming and get the pull cart out to help save some time. It's also incredibly clean as well organized.

I had just recently moved to Dallas from Arizona and Crystal made me feel right at home. Great customer service and a very seamless process. I would recommend anyone to use this facility because of how Crystal welcomed me.

had the best experience ever

Outstanding customer service and responsiveness

Crystal was very professional and made the process less intimidating for a first time storage user. It was interesting how she was able to remember other storage owners on the property. Although it's a small facility, a golf cart in the heat of summer would be a nice touch that I believe would match the level of service Crystal provided:)

We have been with this facility for 2 months. The front desk employees are always very helpful and accommodating. I received a phone call before my move in date to explain the process and see if I had any questions. Whenever I visit the facility, I never have a problem. Kate has always been very helpful. I would recommend this place.