Public Storage Self-Storage Units at 1213 W 6th Street, Austin, TX

Breana was very knowledgeable about the products. Her customer service is what sealed the deal.

Highly recommend this location if you’re looking to get a public storage. The process was quick and easy Breana helped with making the process simple and quick. She welcomed me with high spirits and exceeded my expectations.

The property is very clean and presentable , Breana helped me get a wonderful deal and storage , She is very professional and attentive to customers' needs , I highly recommend this location to all

This was my first time using a storage facility. Breana was extremely helpful and kind, she kept me informed about my unit and any changes to it. The move in day went very smooth!! I would recommend Public Storage to everyone!!!

Thanks Maria! 😊

Brianna and Maria are a wonderful team! Highly recommend PS 6th street!

Fast, personal, exceptional service! Breana was especially helpful in finding exactly what we needed quickly. The space is great and easy to get in to...clean, and climate controlled. I feel that my stored items will be safe for the short time we need it.

Excellent experience with Breana at Public Storage on 6th street! Very helpful, responsive and quick to complete our agreement. Very pleased!

Breana does a great job managing the property, and is always helpful!! The space is easy to access, also clean and safe! I highly recommend storing with Public Storage!

Breana was phenomenal, super friendly and extremely helpful. Highly recommend Public Storage.

Customer service from Breana is consistently outstanding, exceeding my expectations every time I have an issue.

Breana has given outstanding customer service!! and the facility is very well maintained.

Great location and excellent customer service! Breana went above and beyond with assisting me with my storage needs!

Breana was Phenomenal! She did an awesome job assisting me with my storage needs.

1PM doors locked and no one to assist in simply buying boxes. Called the number on the door and they gave me another number. Called that number and they gave me another number. Complete waste of time and not managed. I could only imagine if someone was storing things and had an emergency

Thanks for your help, Brianna! You're the best!!!

Breana, the manager is amazing! She made the effort and solved a long time mystery with my account and fixed it. Patient, kind and professional. Watch out PS we may recruit her for our business!

came to update my account. and breana was so helpful and she has great customer service skills. very greatfull with her help.

I've had a unit at this location for years. It has never been super clean nor have I felt anyone was very attentive. PS says they offer secure, clean, functional facilities however this location is not that. It has never been very clean but it has been convenient so I just overlook that. Yesterday when I dropped off some items at my unit it was the usual filthy but the entry doors that are to be secure were wide open with no one around so no telling how long the place was open to just anyone. The elevator lights/panels were broken and there were no hand carts for use. I thought the management would wish to know these things so I called the office during normal business hours three different times but no one answered and so I finally left a voicemail. The woman who called me back today identified herself as "a manager" and when I shared my concerns and feedback she was less than interested in offering concern nor identified any resolution for these issues. Will be moving my stuff out

I was so grateful to o Breana. She was friendly, kind and took care of all my concerns. I was trying to work with someone to open my unit and buy a key. She took care of everything and so grateful.

Breana is very polite , professional and respectful. She was so helpful and I was able to get exactly what I needed. I highly recommend this location!

I highly recommend storing at this location, the customer service is phenomenal. Breana was very professional and super knowledgeable.

Breana was very knowledgeable , polite and very helpful. The property was clean and presentable , I highly recommend and was satisfied with my overall experience!

Maria was great to help us for our needs in the last min on Saturday afternoon. She took my call in the afternoon and helped me work on the unexpected changes. She was so helpful, save my day and my job!

Maria was very helpful, made my life easier!

Breanna was excellent! She explained all the possible rates and offerings, I got the labor day deal and a unit peefect for my needs. This storage buidling is well located and kept clean and safe. Very happy with renting this unit.

Breana was nice and helpful. Made an already tough day better so definitely 5 star service.

Excellent customer service by Breana, she was extremely helpful, and very friendly. This location is convenient, reasonable, very clean, and well maintained. I highly recommend this Public Storage location!

DO NOT USE PUBLIC STORAGE!!! There have been multiple burglaries at this location and others. My unit was vandalized and burglarized. We found the remainder of our items damaged and in a pile. Whoever did this climbed over the top of the unit to get in. IT HAPPENS A LOT. The customer service was terrible. Nobody would answer their phones or help us. Not even a sorry. Turns out this is very common.

Maria was great. Her great customer service made me choose Public Storage over the competitor across the street. Walked through everything and answered any questions we had.

Breana was amazing!

Breana is great! Very friendly and helpful. I'll be recommending my friends to this location. Five stars!

Breana at public storage has been simply awesome! She has gone above and beyond to take care of us, and we appreciate her patience!! Thank you Breana!

Briana was AWESOME!! She got me set up in no time flat. I would highly recommend this location for anyone in downtown Austin!

Breana was super helpful!!

Breana was super helpful!

Breana is friendly and helpful! Went out of her way to assist me. Great location too.

I would like to give Breana a shout out, She did a really good job assisting me with my storage. I sure appreciate her helping me out!

Breana was very helpful - appreciate it!

Breana was amazing! So helpful and personable. Thank you!!!

Unique spot requires unique rules ha but hey at least it's there, 👍

Quick and easy process to get rolling. Breana was a great help

Breana was exceptional!!! Thank you for making things easy to rent a storage space.

Breana and was very professional and welcoming. I highly recommend storing with Public Storage, excellent customer service, extremely clean, temp controlled and affordable.

Rip off!!

Breana was amazing with assisting with my storage unit. Her customer service is well worth the premium for the 6th street location versus other Public Storage branded locations 🙌👏🙌👏